WEBVTT - The Pyramid That Explains Almost Everything  

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<v Speaker 1>Everybody. It's Bill Courtney. Welcome. Hold it, did I say

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<v Speaker 1>I'm with an army and normal folks? You're okay?

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<v Speaker 2>I think they know we're good.

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<v Speaker 1>Okay, this is Courtney.

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<v Speaker 2>You just said it.

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<v Speaker 1>Well I am now okay, this is Bill Courtney with

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<v Speaker 1>an army normal folks. Welcome to Shop Talk number one twelve.

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<v Speaker 1>Welcome into the shop, Alex. Thanks Bill, Welcome into my shop, Alex. Whatever,

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<v Speaker 1>it's my shop. Okay. The army and normal folks thing

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<v Speaker 1>was your idea and everything, but my shop.

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<v Speaker 2>Red Free, Baby Free.

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<v Speaker 1>That's Shop Talk number one twelve, the pyramid that explains

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<v Speaker 1>almost everything. Do you know?

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<v Speaker 2>Could you know what it's about?

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<v Speaker 1>I was that's weird that you asked. I was just

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<v Speaker 1>about saying, don't say I have not prepped this at all.

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<v Speaker 1>I think I know what this is about. But the

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<v Speaker 1>listeners that are going to be this is going to

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<v Speaker 1>be build to us together right after.

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<v Speaker 2>The job first, what happened one hundred and twelve years ago.

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<v Speaker 1>Well, okay, we can do that. After the messages. We

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<v Speaker 1>never do, but we can switch it up to my shop. Sure, okay,

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<v Speaker 1>all right, We're going to have brief messages and then

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<v Speaker 1>we're going to come back after that and talk about

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<v Speaker 1>the one twelve. Then we're going to the pyramid. How's that?

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<v Speaker 1>That's good? Okay? Right after these brief messages from our general.

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<v Speaker 3>Sponsors, everybody, welcome back into my shop the shop talk

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<v Speaker 3>number one twelve.

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<v Speaker 2>Say my house with Lisa.

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<v Speaker 1>Uh No, that's her house. I'm allowed to stay there.

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<v Speaker 1>So shop Talk number one twelve, the pyramid that explains

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<v Speaker 1>almost everything we need to know. Alex, what happened one

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<v Speaker 1>hundred and twelve years ago?

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<v Speaker 4>So there was nineteen fourteen, Yeah, the assassination of Archduke

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<v Speaker 4>Franz Ferdinand really, which led to World War One.

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<v Speaker 2>Yeah, that's kind of a crazy thing.

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<v Speaker 4>I have once heard from a relative that our distant

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<v Speaker 4>relative way back was his driver.

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<v Speaker 2>Really is that crazy?

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<v Speaker 1>Lucky you're driver didn't get capped too. Yeah, I don't know.

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<v Speaker 4>World War one begins, the Panama Canal opens.

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<v Speaker 1>Holy smokes. That that would have made sense because we

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<v Speaker 1>gave it back to Panama after one hundred years, which

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<v Speaker 1>was about twelve years.

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<v Speaker 4>It revolutionized global shipping by eliminating the need for shifts

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<v Speaker 4>to sail around Cape Horn at the southern tip of

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<v Speaker 4>South America.

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<v Speaker 1>Oh, the Panama Canal. I can't. I read something about it.

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<v Speaker 1>It's I won't recall the numbers, but it's Its influence

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<v Speaker 1>on the world's gross domestic product was greater than any

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<v Speaker 1>single thing in the history of man.

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<v Speaker 2>Have you been there?

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<v Speaker 1>No? I have not.

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<v Speaker 4>Yeah, it'd be cool to do one day. It would

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<v Speaker 4>be the Christmas Truth. Have you heard the story before?

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<v Speaker 4>I don't even know what it is.

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<v Speaker 1>Yeah.

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<v Speaker 4>December nineteen fourteen, thousands of British and German soldiers spontaneously

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<v Speaker 4>stopped fighting along parts of the Western Front. They exchange

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<v Speaker 4>gifts and Carrol's and, according to many accounts, even played

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<v Speaker 4>in formal soccer matches. It's one of history's most enduring

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<v Speaker 4>reminders of shared humanity amid war.

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<v Speaker 1>I love that story, but then it's so horrific to think.

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<v Speaker 1>Then the next day they went back shooting at each other.

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<v Speaker 1>How do you do that? I don't understand. It's weird

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<v Speaker 1>out there. It is weird out there. Okay, that's it.

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<v Speaker 1>Let's all all right. Chop Talk number one twelve, The

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<v Speaker 1>pyramid that explains almost everything. Have you ever noticed that

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<v Speaker 1>when someone's life starts falling apart, it's usually not because

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<v Speaker 1>just one thing is wrong? Maybe they lose their job,

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<v Speaker 1>maybe they can't pay the rent. Then that creates stress

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<v Speaker 1>at home, health starts to suffer, they withdraw from friends.

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<v Speaker 1>Pretty soon one problem is turned into five. Well, the

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<v Speaker 1>opposite of that is also true. Sometimes one act of

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<v Speaker 1>kindness doesn't just solve one problem, it's solving several. Provide

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<v Speaker 1>a child a bed. Now they sleep better. Now, they

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<v Speaker 1>pay better attention in school. Now their parents sleep better too,

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<v Speaker 1>because someone's mentor. And they don't just gain advice, they

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<v Speaker 1>gain confidence, hope, someone who believes in them. It turns

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<v Speaker 1>out that our needs are connected. Back in nineteen forties,

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<v Speaker 1>a psychologist named Abraham Maslow tried to explain this with

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<v Speaker 1>a simple idea. He believed and by the way, yes

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<v Speaker 1>I know all about this.

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<v Speaker 2>I know you do. That's why I did it right.

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<v Speaker 1>He believed the human beings have different kinds of needs,

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<v Speaker 1>and they tend to build on one another. Before most

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<v Speaker 1>of us can chase our dreams, we usually need a

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<v Speaker 1>a safe place to sleep before we can become the

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<v Speaker 1>best version of ourselves. We need people who love us

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<v Speaker 1>and believe in us. Whether his model is perfect or not,

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<v Speaker 1>I think he stumbled onto something really important. Human Flourishing

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<v Speaker 1>doesn't happen all at once, it happens one need at

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<v Speaker 1>a time. Maslow pictured these needs like a pyramid at

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<v Speaker 1>the bottom, or physical needs, which are food, water, sleep, shelter.

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<v Speaker 1>It's hard to think about your life's purpose if you

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<v Speaker 1>hadn't eaten in two days. It's hard to focus in

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<v Speaker 1>school if you've spent the night on the floor. It's

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<v Speaker 1>hard to dream big when you're simply trying to make

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<v Speaker 1>it to tomorrow. That's why organizations like Sleep in Heavenly

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<v Speaker 1>Peace matter so much. They're not just building delivering beds

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<v Speaker 1>to kids without them, They're creating the foundation that makes

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<v Speaker 1>everything else possible for that kid to flourish. The next

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<v Speaker 1>level of maslow hierarchy and needs pyramid is safety, a safetyhood,

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<v Speaker 1>a stable job, reliable transportation, healthcare. Knowing your lights will

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<v Speaker 1>still be on next month. When those things disappear, fear

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<v Speaker 1>takes over, and fear has a way of shrinking our world.

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<v Speaker 1>We stop taking risk, we stop trusting people, we stop

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<v Speaker 1>thinking about tomorrow because today feels uncertain enough. That's why

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<v Speaker 1>Habitat for Humanity doesn't just build houses, they create stability.

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<v Speaker 1>Organizations that help people find jobs don't just increase incomes.

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<v Speaker 1>They restore security. When people feel safe, they begin to

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<v Speaker 1>look beyond survival. Then we arrive at what I think

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<v Speaker 1>may be the most overlooked level of the entire pyramid. Belonging, family, friendships, neighbors,

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<v Speaker 1>a church, a team, a community, Dare I say a club.

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<v Speaker 1>We were never designed to do life alone. There's a

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<v Speaker 1>reason loneliness has become one of the greatest challenges of

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<v Speaker 1>our time. We can have thousands of followers online and

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<v Speaker 1>still wonder whether anyone would notice if we disappeared. Most

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<v Speaker 1>of us don't need another Dad gumb app We need

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<v Speaker 1>a friend. One of the reasons I believe so deeply

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<v Speaker 1>that our local service clubs aren't just about serving, they're

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<v Speaker 1>about belonging. You stop being someone who volunteers once in

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<v Speaker 1>a while. You become part of an army. You start

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<v Speaker 1>recognizing faces, You start knowing names. You start celebrating birthdays,

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<v Speaker 1>helping each other move, showing up when life gets hard.

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<v Speaker 1>Service becomes the excuse. Friendship becomes the gift above, belong above,

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<v Speaker 1>Belonging becomes esteem. That's a fancy psychological word for something

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<v Speaker 1>pretty simple. People need to know they matter. People need

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<v Speaker 1>to know they're capable that they have something to contribute.

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<v Speaker 1>One of the greatest mistakes we can make is that

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<v Speaker 1>so many people only need our help. Most people also

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<v Speaker 1>need our belief. Think about the best coach or teacher

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<v Speaker 1>you ever had or boss. They probably didn't just teach

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<v Speaker 1>you something. They convinced you that you could do something

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<v Speaker 1>you didn't think was possible. That's what esteem looks like.

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<v Speaker 1>It's dignity, it's confidence, it's purpose. Beginning to wake up. Finally,

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<v Speaker 1>Maslow talked about self actualization. And by the way, this

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<v Speaker 1>one's huge. That's becoming the person you were created to become.

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<v Speaker 1>That's someone who uses their gifts, growing your character, doing

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<v Speaker 1>meaningful work, living with purpose. But here's the part that

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<v Speaker 1>I find fascinating. Near the end of his life, Maslow

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<v Speaker 1>realized he may have stopped too soon. He began writing

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<v Speaker 1>about another level, something beyond even the tip of the pyramid,

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<v Speaker 1>one he called self transcendence. This idea was simple. The happiest,

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<v Speaker 1>most fulfilled people weren't just becoming the best version of themselves.

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<v Speaker 1>They were helping someone else become the best version of themselves.

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<v Speaker 1>Remember I'm a psychology major. I studied this and it

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<v Speaker 1>you know, as I read this all the way through,

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<v Speaker 1>I start thinking about I've evoked mas Low's hierarchy needs

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<v Speaker 1>and interviews for right And as I read this and

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<v Speaker 1>go back through it, and I haven't done it in years,

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<v Speaker 1>transcendences where the world changes in my mind. So the happiest,

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<v Speaker 1>most felled people weren't just becoming the best version themselves.

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<v Speaker 1>They were helping someone else become the best version of themselves.

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<v Speaker 1>When I think about the people we've interviewed on this podcast,

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<v Speaker 1>I see that over and over and over again. None

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<v Speaker 1>of them seem obsessed with themselves. They're obsessed with someone

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<v Speaker 1>else's flourishing. And maybe that is the secret. Maybe the

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<v Speaker 1>purpose of climbing the mountain or ascending the pyramid isn't

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<v Speaker 1>simply to stand on top. Maybe it's to reach back

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<v Speaker 1>down and help someone else get up there with you.

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<v Speaker 1>I think that's what an army of normal folks really is.

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<v Speaker 1>Some of us are helping meet physical needs, some create safety,

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<v Speaker 1>some are offering friendship, some are building confidence, some are

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<v Speaker 1>helping people discover a purpose. We're all standing on different

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<v Speaker 1>parts of the mountain, reaching for the people below us.

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<v Speaker 1>And here's the beautiful thing. You don't have to help everyone.

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<v Speaker 1>You just have to help someone, and every action you

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<v Speaker 1>take help someone take another step. So here's my challenge

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<v Speaker 1>this week. Think about one person you know, simply one person,

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<v Speaker 1>and ask yourself, where are they on the mountain and

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<v Speaker 1>what do they need? Then ask this question, what's one

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<v Speaker 1>thing I can do to help them toe the next

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<v Speaker 1>step to ascend, just one more little bit up the mountain,

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<v Speaker 1>up that pyramid. Because changing the country doesn't happen through

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<v Speaker 1>one giant leap. It happens one step at a time,

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<v Speaker 1>one relationship at a time, one need at a time,

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<v Speaker 1>one normal folk you doing what they can, one person,

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<v Speaker 1>one step at a time, and together. If we had

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<v Speaker 1>millions of people doing that for one another, that's just

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<v Speaker 1>not help. How we help people survive, it's how we

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<v Speaker 1>help people flourish, and therefore society flourish as a result

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<v Speaker 1>of a group of people flourishing. That's the power of

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<v Speaker 1>an army of normal folks. Love it, Alex, I'm so

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<v Speaker 1>glad you brought up Maslow hierarchy needs. Yes, I studied

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<v Speaker 1>it over and over again. The first time I was

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<v Speaker 1>ever introduced to the idea was in a class taught

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<v Speaker 1>by doctor Ken McGraw in developmental psychology. Doctor McGraw was

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<v Speaker 1>one of the country's foremost developmental psychologists and researchers. He

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<v Speaker 1>actually wrote the textbook that was used across psychology departments

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<v Speaker 1>across the United States that we used. So I was

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<v Speaker 1>being taught by the professor who wrote the textbook on

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<v Speaker 1>developmental psychology, and he spent a few days, which in college,

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<v Speaker 1>if you spend more than two lectures on one thing,

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<v Speaker 1>it's on maslow arc needs. And he really encouraged us

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<v Speaker 1>not to just learn the science behind it, but to

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<v Speaker 1>think about how to apply it in our own lives.

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<v Speaker 1>And if we became psychologists one day, which I obviously

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<v Speaker 1>did not enter practices, and I do believe it is.

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<v Speaker 1>I really wish everybody would just google Maslow's hierarchy needs

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<v Speaker 1>pyramid and look at the levels that Alex had us

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<v Speaker 1>share today, and look at the levels and it makes

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<v Speaker 1>just so much sense that you can't self actualize, You

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<v Speaker 1>can't feel good about yourself if you don't have food,

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<v Speaker 1>and you certainly need food and water before you need shelter.

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<v Speaker 1>But without shelter, you're worried about every day. So how

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<v Speaker 1>can you plan and think about the future of your

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<v Speaker 1>life if you don't have shelter and the higher cave needs.

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<v Speaker 1>It just goes up the pyramid until you reach the

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<v Speaker 1>tip top. And if you do all of if you're

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<v Speaker 1>able to satisfy all those needs, you're self actualized, a

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<v Speaker 1>fulfilled human. And if an army in normal folks can

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<v Speaker 1>help folks ascend that pyramid, I think there's some science

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<v Speaker 1>behind the fact that we can help society improve.

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<v Speaker 4>And make sure we're all the way up on the

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<v Speaker 4>top of ourselves. There's a quote I love that you

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<v Speaker 4>can and give what you don't have. Yeah, it's true

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<v Speaker 4>the first doing it yourself too.

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<v Speaker 1>It's good stuff. Alex.

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<v Speaker 4>I have nothing to add. I just had a question.

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<v Speaker 4>Where did you do your grad program? I don't you

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<v Speaker 4>didn't finish, but like, did you take this from him?

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<v Speaker 1>At Old Miss? Your grad program? So at Old Miss?

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<v Speaker 1>This is back then it was a little different than

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<v Speaker 1>it is now. You could take five hundred level classes

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<v Speaker 1>if you got through your undergraduate time, and those five

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<v Speaker 1>hundred level classes were basically the first level of master classes.

0:14:31.080 --> 0:14:34.640
<v Speaker 1>And then when I came home to Memphis after graduating

0:14:34.680 --> 0:14:36.880
<v Speaker 1>and had those, I enrolled at the University of Memphis

0:14:36.920 --> 0:14:39.560
<v Speaker 1>and started on my masters then I'm at Leasta in

0:14:39.640 --> 0:14:42.160
<v Speaker 1>the wheels came off. Yeah, yeah, that makes sense.

0:14:42.280 --> 0:14:43.960
<v Speaker 2>That's how I just never knew where you actually did

0:14:43.960 --> 0:14:44.760
<v Speaker 2>the grad school.

0:14:46.120 --> 0:14:48.440
<v Speaker 1>It was. It was Memphis, but it was a short

0:14:48.520 --> 0:14:52.600
<v Speaker 1>stint because I had the first levels from Ole Miss

0:14:52.640 --> 0:14:55.600
<v Speaker 1>and then I started at Memphis. And then actually the

0:14:55.640 --> 0:14:58.200
<v Speaker 1>school I was teaching at, I was the assistant football

0:14:58.240 --> 0:15:00.320
<v Speaker 1>coach and was doing the school at night for the

0:15:00.320 --> 0:15:04.440
<v Speaker 1>most part some weekends, and the head coach quit maybe

0:15:04.560 --> 0:15:07.320
<v Speaker 1>ten days before our first game, and here I am,

0:15:07.360 --> 0:15:10.240
<v Speaker 1>a twenty three year old college graduate's assistant football coach.

0:15:10.280 --> 0:15:12.320
<v Speaker 1>Principal came to me and said, we have no time

0:15:12.320 --> 0:15:14.720
<v Speaker 1>for a search here our head coach. And at that

0:15:14.840 --> 0:15:18.880
<v Speaker 1>point I was like, I cannot do all I'm doing

0:15:19.080 --> 0:15:21.920
<v Speaker 1>and be response for this whole football team. So I

0:15:22.000 --> 0:15:25.080
<v Speaker 1>finished classes intending to go back after football season. But

0:15:25.120 --> 0:15:27.880
<v Speaker 1>I met Lisa during football season and that.

0:15:28.000 --> 0:15:31.120
<v Speaker 4>Was that, and you self actualized with coaching and Lisa.

0:15:31.080 --> 0:15:35.400
<v Speaker 1>That's true, I completely did. So that's it all right, Everybody,

0:15:36.360 --> 0:15:39.600
<v Speaker 1>y'all really google as those hierarchy needs and think about

0:15:39.600 --> 0:15:41.720
<v Speaker 1>it and think about where you fit and what you

0:15:41.760 --> 0:15:44.280
<v Speaker 1>need to do for yourself, But also think about one

0:15:44.320 --> 0:15:48.160
<v Speaker 1>person in your life that you can help ascend that pyramid,

0:15:48.640 --> 0:15:55.000
<v Speaker 1>ascend that mountain. It's good stuff. If you enjoyed this episode,

0:15:55.000 --> 0:15:57.920
<v Speaker 1>please share it with friends on social subscribe to the podcast,

0:15:58.080 --> 0:16:01.360
<v Speaker 1>rate it, review it. Join the Army at Normalfolks dot org.

0:16:02.080 --> 0:16:04.640
<v Speaker 1>Join or start one of our local service clubs. Take

0:16:04.680 --> 0:16:07.640
<v Speaker 1>the ten level challenge, buy our merch look up as

0:16:07.680 --> 0:16:11.720
<v Speaker 1>those horric you need, do anything that you can to

0:16:11.800 --> 0:16:14.880
<v Speaker 1>help us grow an army and normal folks. I'm Bill Courtney.

0:16:14.920 --> 0:16:18.600
<v Speaker 1>That's shop Talk number one twelve until next week. Do

0:16:18.680 --> 0:16:19.120
<v Speaker 1>what you can