1 00:00:15,370 --> 00:00:27,450 Speaker 1: Pushkin. One Sunday morning in September Seawan Christie was walking 2 00:00:27,490 --> 00:00:29,530 Speaker 1: his dog along a footpath by the side of the 3 00:00:29,610 --> 00:00:34,210 Speaker 1: river wharf in Yorkshire, England. The path wound upwards as 4 00:00:34,250 --> 00:00:38,050 Speaker 1: the bank rose sharply away from the river. Looking up, 5 00:00:38,370 --> 00:00:40,970 Speaker 1: mister Christie saw another man on the path at the 6 00:00:40,970 --> 00:00:44,370 Speaker 1: top of the hill about to come down. The path 7 00:00:44,810 --> 00:00:47,650 Speaker 1: wasn't really wide enough for both of them. This happens 8 00:00:47,650 --> 00:00:50,610 Speaker 1: all the time on walks in the English countryside. One 9 00:00:50,650 --> 00:00:53,290 Speaker 1: walker finds a place to move aside to let the 10 00:00:53,330 --> 00:00:56,570 Speaker 1: other pass. There'll be a smile and a greeting, maybe 11 00:00:56,570 --> 00:00:58,930 Speaker 1: a word about the weather. But the man at the 12 00:00:58,970 --> 00:01:03,170 Speaker 1: top of the hill wasn't walking. He was on a segway, 13 00:01:03,650 --> 00:01:07,730 Speaker 1: you know, that two wheeled, chunky electric scooter type device 14 00:01:07,770 --> 00:01:11,890 Speaker 1: that you'd sometimes see being ridden by sightseeing tourists and cities, 15 00:01:12,370 --> 00:01:15,690 Speaker 1: or security guards in shopping malls, Not so often on 16 00:01:15,810 --> 00:01:20,090 Speaker 1: country walks. Mister Christie later described seeing the figure on 17 00:01:20,130 --> 00:01:23,810 Speaker 1: the segue back up slightly off the path, inviting the 18 00:01:23,850 --> 00:01:27,250 Speaker 1: dog walker to continue up past him. The man wobbled 19 00:01:27,690 --> 00:01:31,490 Speaker 1: then disappeared from view. Mister Christie went to look over 20 00:01:31,530 --> 00:01:36,210 Speaker 1: the edge down the steep drop at the bottom. Forty 21 00:01:36,210 --> 00:01:40,850 Speaker 1: feet below was a segue and the man not moving, 22 00:01:41,490 --> 00:01:46,250 Speaker 1: faced down in the river. Mister Christie called the emergency services, 23 00:01:46,370 --> 00:01:49,850 Speaker 1: but there was nothing they could do. The man had died. 24 00:01:50,210 --> 00:01:55,010 Speaker 1: The postmortem found of multiple blunt force injuries to the 25 00:01:55,130 --> 00:02:00,490 Speaker 1: chest and spine. The body of the segue owner was identified. 26 00:02:01,330 --> 00:02:04,850 Speaker 1: It turned out he didn't just own a segue, he 27 00:02:05,010 --> 00:02:10,690 Speaker 1: owned the company. The story made headlines and you could 28 00:02:10,690 --> 00:02:15,130 Speaker 1: almost hear the guilty chuckles being suppressed in newsrooms around 29 00:02:15,130 --> 00:02:21,090 Speaker 1: the world. Owner of segue dies on segue. Segue maker 30 00:02:21,250 --> 00:02:25,770 Speaker 1: is killed on one segue, boss dies riding one off cliff. 31 00:02:27,010 --> 00:02:30,650 Speaker 1: You can't openly poke fun at the accidental death of 32 00:02:30,690 --> 00:02:33,770 Speaker 1: a sixty two year old man while being courteous to 33 00:02:33,810 --> 00:02:38,490 Speaker 1: a dog walker. Still, segus were kind of a joke. 34 00:02:39,090 --> 00:02:43,730 Speaker 1: President George W. Bush famously tumbled off one at Kenny Bunkport. 35 00:02:44,570 --> 00:02:48,490 Speaker 1: Their dorky, uncool image had recently been reinforced by the 36 00:02:48,570 --> 00:02:53,490 Speaker 1: comedy movie Paul Blart Mall Coop, in which Kevin James 37 00:02:53,530 --> 00:02:57,170 Speaker 1: plays an out of shape segue riding security guard with 38 00:02:57,210 --> 00:03:02,370 Speaker 1: delusions of grandeur that the boss of segue had ridden 39 00:03:02,410 --> 00:03:05,690 Speaker 1: as see off a cliff was well, the kind of 40 00:03:05,690 --> 00:03:10,050 Speaker 1: new story that made you suppress a guilty chuckle. But 41 00:03:10,170 --> 00:03:14,290 Speaker 1: that wasn't the real story here. It wasn't the real 42 00:03:14,370 --> 00:03:20,930 Speaker 1: story at all. I'm Tim Harford, and you're listening to 43 00:03:21,090 --> 00:03:54,690 Speaker 1: cautionary tales. This is a cautionary tale of two inventions. 44 00:03:55,210 --> 00:03:58,890 Speaker 1: One was simple and boring, we'll hear about that later, 45 00:03:59,570 --> 00:04:04,730 Speaker 1: and one was fiendishly clever and massively hyped. That hype 46 00:04:04,770 --> 00:04:08,370 Speaker 1: started with a much shared news article in January two 47 00:04:08,410 --> 00:04:12,010 Speaker 1: thousand and one on about a mysterious leak from the 48 00:04:12,050 --> 00:04:18,530 Speaker 1: world of publishing. What is it? Book proposal heightens intrigue 49 00:04:18,530 --> 00:04:22,690 Speaker 1: about secret invention touted us bigger than the Internet or PC. 50 00:04:23,650 --> 00:04:26,290 Speaker 1: The story was about a book proposal that had been 51 00:04:26,330 --> 00:04:31,570 Speaker 1: offered to publishers in strictest confidence. Harvard Business School Press 52 00:04:31,650 --> 00:04:34,290 Speaker 1: had bought the rights to the book for a quarter 53 00:04:34,490 --> 00:04:38,330 Speaker 1: of a million dollars. The book was about an invention 54 00:04:38,730 --> 00:04:42,530 Speaker 1: currently being worked on, not yet revealed to the world, 55 00:04:43,490 --> 00:04:48,130 Speaker 1: and the invention that was the mystery the book proposal 56 00:04:48,330 --> 00:04:53,210 Speaker 1: didn't say. Harvard Business School Press had bought the book 57 00:04:53,570 --> 00:04:57,810 Speaker 1: without knowing what the invention was. The literary agent who 58 00:04:57,810 --> 00:05:01,210 Speaker 1: had sold it to them didn't know the books author knew, 59 00:05:01,770 --> 00:05:05,410 Speaker 1: but he couldn't tell. He'd signed a non disclosure agreement 60 00:05:05,450 --> 00:05:10,010 Speaker 1: with the inventor, a man called Dean Cayman. Cayman had 61 00:05:10,050 --> 00:05:14,170 Speaker 1: made his fortune in medical devices, had developed the world's 62 00:05:14,210 --> 00:05:19,810 Speaker 1: first drug infusion pump, portable insulin pump, and portable dialysis machine. 63 00:05:20,810 --> 00:05:26,090 Speaker 1: Now he was making something else, something so important he 64 00:05:26,090 --> 00:05:30,250 Speaker 1: had invited a writer to document for posterity the process 65 00:05:30,290 --> 00:05:35,610 Speaker 1: of making it. The book proposal called the Invention simply it. 66 00:05:37,010 --> 00:05:40,690 Speaker 1: The book's author, Steve Kemper, wrote in that proposal that 67 00:05:41,090 --> 00:05:46,130 Speaker 1: it would profoundly affect the way people live. It will 68 00:05:46,530 --> 00:05:50,450 Speaker 1: sweep over the world and change lives, cities, and ways 69 00:05:50,450 --> 00:05:55,330 Speaker 1: of thinking. But don't just take Kemper's word for it. 70 00:05:55,890 --> 00:05:59,210 Speaker 1: In the proposal, Kemper describes how he saw various tech 71 00:05:59,330 --> 00:06:03,570 Speaker 1: titans and investors respond to seeing it after Dean Cayman 72 00:06:03,610 --> 00:06:07,890 Speaker 1: had sworn them too to secrecy. Jeff Bezos let out 73 00:06:08,130 --> 00:06:12,690 Speaker 1: a loud, honking laugh and told Cayman, it's a product 74 00:06:12,810 --> 00:06:17,930 Speaker 1: so revolutionary, you'll have no problem selling it. Steve Jobs said, 75 00:06:18,490 --> 00:06:21,690 Speaker 1: if enough people see the machine, you won't have to 76 00:06:21,730 --> 00:06:26,050 Speaker 1: convince them to architect cities around it. It'll just happen. 77 00:06:27,210 --> 00:06:30,810 Speaker 1: One venture capitalist said he had never expected to see 78 00:06:31,090 --> 00:06:35,690 Speaker 1: anything as important as the Worldwide Web until he saw it. 79 00:06:36,730 --> 00:06:40,450 Speaker 1: Another investor predicted it would make more money in its 80 00:06:40,490 --> 00:06:44,810 Speaker 1: first year than any startup ever, and in five years, 81 00:06:45,130 --> 00:06:50,490 Speaker 1: Dean Cayman would be worth more than Bill Gates. But 82 00:06:50,770 --> 00:06:56,130 Speaker 1: what was it, you know, dear listener, exactly what it is? 83 00:06:56,210 --> 00:07:00,090 Speaker 1: Of course, it's a segue, And so did anyone in 84 00:07:00,130 --> 00:07:04,570 Speaker 1: two thousand and one who was paying attention. Online sleuths 85 00:07:04,650 --> 00:07:08,130 Speaker 1: dug out all the patents Dean Cayman had recently filed 86 00:07:09,370 --> 00:07:14,490 Speaker 1: featured drawings of scooter type devices. One journalist correctly joined, 87 00:07:14,570 --> 00:07:16,850 Speaker 1: some of the dots you can tell by the way 88 00:07:16,890 --> 00:07:20,810 Speaker 1: the patents connect that Cayman is combining technologies to produce 89 00:07:20,850 --> 00:07:24,930 Speaker 1: a scooter that mimics the way humans maintain balance. When 90 00:07:24,930 --> 00:07:27,810 Speaker 1: you stand on the scooter holding that big t bar, 91 00:07:28,210 --> 00:07:30,490 Speaker 1: if you lean a little bit, it moves with you. 92 00:07:31,330 --> 00:07:36,210 Speaker 1: So far, so spot on. But this couldn't just be 93 00:07:36,250 --> 00:07:39,490 Speaker 1: a scooter, could it. There had to be something special 94 00:07:39,530 --> 00:07:43,930 Speaker 1: about it. Add up some more clues and you'll come 95 00:07:43,970 --> 00:07:48,650 Speaker 1: to the inescapable conclusion that it's a scooter using an 96 00:07:48,690 --> 00:07:57,090 Speaker 1: alternative power source hydrogen others disagreed. It's an antique gravity hoverboard. No, 97 00:07:57,610 --> 00:08:03,730 Speaker 1: it's a teleportation pod, a magnetic levitation device, or maybe 98 00:08:03,850 --> 00:08:12,490 Speaker 1: it is actually an acronym it for inductions transportation inertial thruster. 99 00:08:13,450 --> 00:08:18,610 Speaker 1: Speculation ran wild. It became the fourth most searched for 100 00:08:18,810 --> 00:08:23,290 Speaker 1: topic on lycos dot com if you remember lycos dot com, 101 00:08:23,650 --> 00:08:29,010 Speaker 1: just behind Napster and Britney Spears. The animated sitcom South 102 00:08:29,090 --> 00:08:33,050 Speaker 1: Park based an episode around it, imagining it as a 103 00:08:33,090 --> 00:08:36,970 Speaker 1: cross between a personal transportation device and a sex toy. 104 00:08:39,490 --> 00:08:43,170 Speaker 1: In December two thousand and one, after nearly a year 105 00:08:43,290 --> 00:08:47,970 Speaker 1: of hype and jokes and increasingly wild guesses, the time 106 00:08:48,090 --> 00:08:52,970 Speaker 1: has finally come for it to be revealed live on 107 00:08:53,170 --> 00:08:58,330 Speaker 1: Good Morning America. Dean Cayman wears jeans and a blue workshirt. 108 00:08:58,930 --> 00:09:02,850 Speaker 1: He stands awkwardly next to a white curtain flanked by 109 00:09:02,850 --> 00:09:07,410 Speaker 1: the show's hosts, Charles Gibson and Diane Sawyer. All right, 110 00:09:07,570 --> 00:09:10,770 Speaker 1: are we ready? Are you ready? I'm ready? Okay, I 111 00:09:10,810 --> 00:09:16,010 Speaker 1: think it's time. The curtain rises to reveal a segue. 112 00:09:16,930 --> 00:09:20,170 Speaker 1: The deck to stand on two big wheels either side, 113 00:09:20,730 --> 00:09:24,130 Speaker 1: the waist height handlebars rising up on a central pillar. 114 00:09:25,570 --> 00:09:29,410 Speaker 1: All Right, there it is. Now, what does it do? 115 00:09:31,130 --> 00:09:36,770 Speaker 1: This is the world's first self balancing human transporter. Came 116 00:09:36,850 --> 00:09:41,730 Speaker 1: and explains, you think forward, you go forward, you think backward, 117 00:09:42,250 --> 00:09:49,410 Speaker 1: you go backward. Diane Sawyer seems distinctly unimpressed. I'm tempted 118 00:09:49,450 --> 00:09:54,010 Speaker 1: to say that's it, but that can't be it. But 119 00:09:54,130 --> 00:09:58,690 Speaker 1: it was. This was it the very same invention that 120 00:09:58,730 --> 00:10:03,530 Speaker 1: had had Jeff Bezos honking with laughter, Steve Jobs sure 121 00:10:03,610 --> 00:10:08,530 Speaker 1: that cities would re architect around it, and various investors 122 00:10:08,770 --> 00:10:12,090 Speaker 1: for over themselves to pour money into it, convinced that 123 00:10:12,130 --> 00:10:14,570 Speaker 1: it was going to make a fortune and change the world. 124 00:10:15,690 --> 00:10:19,250 Speaker 1: Looking at it there in the studio, it was hard 125 00:10:19,290 --> 00:10:22,290 Speaker 1: to see what they'd all been thinking. But then the 126 00:10:22,370 --> 00:10:25,610 Speaker 1: presenters and Cayman left the studio and went down to 127 00:10:25,690 --> 00:10:29,530 Speaker 1: Bryant Park to try the segue out. Neither of the 128 00:10:29,570 --> 00:10:33,130 Speaker 1: presenters had been on one before. Diane Sawyer looked a 129 00:10:33,170 --> 00:10:37,130 Speaker 1: little hesitant, but in a matter of seconds, Charles Gibson 130 00:10:37,250 --> 00:10:40,210 Speaker 1: was giggling like a child. And all you do is 131 00:10:40,250 --> 00:10:42,330 Speaker 1: just as he said, You think forward a little bit, 132 00:10:42,330 --> 00:10:44,650 Speaker 1: and off you go. I mean you do. And then 133 00:10:44,650 --> 00:10:46,410 Speaker 1: you want to turn to the right, I mean you 134 00:10:46,530 --> 00:10:50,650 Speaker 1: just turn to the right Gibson's verdict, it's really cool. 135 00:10:51,930 --> 00:10:55,410 Speaker 1: The author Steve Kemper said he'd seen this many times 136 00:10:55,450 --> 00:10:59,170 Speaker 1: while Shadowing came and to write his book. Skeptics turned 137 00:10:59,170 --> 00:11:01,610 Speaker 1: into believers as soon as they took one of the 138 00:11:01,650 --> 00:11:05,530 Speaker 1: devices for a spin. I've never been on a segue, 139 00:11:05,650 --> 00:11:08,850 Speaker 1: so I can only go by how others describe it, 140 00:11:09,850 --> 00:11:12,730 Speaker 1: like the writer John Heilman, who did a cover story 141 00:11:12,770 --> 00:11:16,370 Speaker 1: for Time magazine just after the launch. No matter which 142 00:11:16,410 --> 00:11:19,490 Speaker 1: way I lean or how hard it refuses to let 143 00:11:19,490 --> 00:11:22,810 Speaker 1: me fall over, the machine is sensing and reacting to 144 00:11:22,930 --> 00:11:30,210 Speaker 1: subtle shifts in my balance. I am slack jawed. So 145 00:11:30,570 --> 00:11:33,170 Speaker 1: while it was true that much of the media coverage 146 00:11:33,250 --> 00:11:37,290 Speaker 1: saw the Segu's launch as a letdown eagerly awaited revolutionary 147 00:11:37,370 --> 00:11:41,450 Speaker 1: urban transport device turns out to be a scooter, there 148 00:11:41,530 --> 00:11:45,250 Speaker 1: was also still scope to believe that if only people 149 00:11:45,410 --> 00:11:49,530 Speaker 1: just gave one a go, they'd want one. But I've 150 00:11:49,530 --> 00:11:53,130 Speaker 1: promised you a tale of two inventions, a clever and 151 00:11:53,210 --> 00:11:57,130 Speaker 1: complex one, the Segue, and a simple and boring one. 152 00:11:57,930 --> 00:12:01,890 Speaker 1: It's time to meet that other invention after the break. 153 00:12:20,850 --> 00:12:25,170 Speaker 1: Jimmy Hesseleden was born in nineteen forty eight in the 154 00:12:25,170 --> 00:12:28,330 Speaker 1: English city of Leeds. He grew up on the Holton 155 00:12:28,450 --> 00:12:32,330 Speaker 1: Moor public housing estate, a place where money was scarce 156 00:12:32,850 --> 00:12:37,130 Speaker 1: and prospects were grim. Here's a writer who escaped the estate, 157 00:12:37,410 --> 00:12:40,810 Speaker 1: describing life in his family's house that around the time 158 00:12:40,970 --> 00:12:45,490 Speaker 1: Jimmy was born. A soot encrusted kettle simmering on the 159 00:12:45,530 --> 00:12:49,730 Speaker 1: hob flat irons resting in the hearth, earthenware, milk cooler, 160 00:12:50,170 --> 00:12:53,770 Speaker 1: chimney rods, loaf tins in the oven, bread cakes the 161 00:12:53,810 --> 00:12:58,650 Speaker 1: size of hubcaps, cooling on the windowsill. Like most young 162 00:12:58,690 --> 00:13:01,890 Speaker 1: men who grew up on the estate, Jimmy left school 163 00:13:01,930 --> 00:13:05,570 Speaker 1: as soon as he could at age fifteen. He worked 164 00:13:05,690 --> 00:13:09,610 Speaker 1: first as a laborer, then a coal miner. In the 165 00:13:09,690 --> 00:13:14,730 Speaker 1: nineteen eighties, the British coal mining industry collapsed. Jimmy, now 166 00:13:14,770 --> 00:13:17,570 Speaker 1: in his mid thirties, was one of many who lost 167 00:13:17,570 --> 00:13:21,330 Speaker 1: his job, but he did get redundancy money and he 168 00:13:21,450 --> 00:13:28,170 Speaker 1: used it to start a business in sand blasting. Jimmy 169 00:13:28,290 --> 00:13:31,170 Speaker 1: holidayed with his family at a caravan park on the 170 00:13:31,210 --> 00:13:35,490 Speaker 1: northeast coast of England. Year by year, the caravans were 171 00:13:35,490 --> 00:13:39,970 Speaker 1: getting perilously closer to the sea. This stretch of coastline 172 00:13:40,050 --> 00:13:43,970 Speaker 1: was eroding more quickly than any in Europe. Every year 173 00:13:44,250 --> 00:13:48,330 Speaker 1: a couple more yards of land slipped away. Houses built 174 00:13:48,330 --> 00:13:52,210 Speaker 1: a safe looking distance inland were now being abandoned as 175 00:13:52,250 --> 00:13:56,730 Speaker 1: the cliff edge crept ever nearer, until finally the land 176 00:13:56,770 --> 00:14:04,530 Speaker 1: beneath them crumbled into the waves. One way to try 177 00:14:04,570 --> 00:14:08,930 Speaker 1: to shore up eroding coastlines is with gabions, an idea 178 00:14:08,970 --> 00:14:13,850 Speaker 1: that stretches back to ancient Rome. Gabions are cages made 179 00:14:13,890 --> 00:14:17,490 Speaker 1: once with wicker and now with wire mesh, and typically 180 00:14:17,570 --> 00:14:20,370 Speaker 1: filled with rocks. You can stack them up to build 181 00:14:20,450 --> 00:14:24,130 Speaker 1: retaining walls. Jimmy came up with an idea for a 182 00:14:24,170 --> 00:14:29,690 Speaker 1: better gabion, a flat pack wire mesh cage, easy to transport, 183 00:14:30,010 --> 00:14:33,730 Speaker 1: unfold and erect with a heavy duty liner, so you 184 00:14:33,770 --> 00:14:35,810 Speaker 1: can fill it up with whatever you have to hand, 185 00:14:36,450 --> 00:14:41,610 Speaker 1: not just rocks, but gravel, sand or mud. It expands 186 00:14:41,690 --> 00:14:46,170 Speaker 1: like a concertina to form a container. Jimmy called his 187 00:14:46,210 --> 00:14:50,890 Speaker 1: brainchild the Concertainer, and in nineteen eighty nine he took 188 00:14:50,890 --> 00:14:54,570 Speaker 1: out a patent and set up a company called Hesco. 189 00:14:55,690 --> 00:14:58,330 Speaker 1: He made his first sale to a water company that 190 00:14:58,530 --> 00:15:01,290 Speaker 1: wanted to shore up the collapsing walls of a canal. 191 00:15:01,850 --> 00:15:05,410 Speaker 1: A promising start Jimmy thought it might make a nice 192 00:15:05,410 --> 00:15:10,530 Speaker 1: little sideline to his sand blasting business. The concertainer is 193 00:15:10,570 --> 00:15:14,090 Speaker 1: a simple idea. As soon as you see one being used, 194 00:15:14,610 --> 00:15:18,890 Speaker 1: you get it. The segue could hardly be more different. 195 00:15:19,810 --> 00:15:23,330 Speaker 1: When Time Magazine's writer got off after his first ride, 196 00:15:23,650 --> 00:15:27,810 Speaker 1: slack jawed with amazement, he asked Dean Cayman to explain 197 00:15:27,890 --> 00:15:33,050 Speaker 1: how it worked. Cayman's reply, he wrote, involved a blizzard 198 00:15:33,170 --> 00:15:37,050 Speaker 1: of equations. Dean Cayman first got the idea that would 199 00:15:37,090 --> 00:15:39,530 Speaker 1: become the segue when he watched a man in a 200 00:15:39,530 --> 00:15:42,690 Speaker 1: wheelchair struggled to get over a step into an ice 201 00:15:42,730 --> 00:15:47,050 Speaker 1: cream shop. He wondered, could he make a wheelchair that 202 00:15:47,090 --> 00:15:50,770 Speaker 1: would climb upstairs. It seemed to Cayman that you'd want 203 00:15:50,810 --> 00:15:53,730 Speaker 1: a device that could regain stability when it was knocked 204 00:15:53,770 --> 00:15:57,530 Speaker 1: off balance. Cayman got some engineers at his medical device 205 00:15:57,570 --> 00:16:00,370 Speaker 1: company to rig up a basic prototype with off the 206 00:16:00,410 --> 00:16:06,850 Speaker 1: shelf paths, gyroscopes, batteries, motors from a printer. It looked 207 00:16:06,890 --> 00:16:09,370 Speaker 1: more like a little table on wheels than a wheelchair, 208 00:16:09,450 --> 00:16:11,890 Speaker 1: but it would do for now to prove the concept. 209 00:16:12,890 --> 00:16:17,450 Speaker 1: Shove it and it righted itself. Pretty cool, But put 210 00:16:17,450 --> 00:16:22,250 Speaker 1: it on stairs, and it kept falling over. Eventually, the 211 00:16:22,250 --> 00:16:25,650 Speaker 1: team realized that they'd been thinking about the problem all wrong. 212 00:16:26,570 --> 00:16:30,810 Speaker 1: When humans climb stairs, when we walk, it's not that 213 00:16:30,850 --> 00:16:35,450 Speaker 1: we're constantly losing stability then regaining it. We're a little 214 00:16:35,490 --> 00:16:39,370 Speaker 1: bit unstable all the time, but we're constantly making little 215 00:16:39,370 --> 00:16:43,610 Speaker 1: adjustments to keep that instability under control so we don't 216 00:16:43,690 --> 00:16:47,090 Speaker 1: end up flat on our faces. Taking a step is 217 00:16:47,130 --> 00:16:52,450 Speaker 1: like a controlled fall. Walking is one controlled fall after another. 218 00:16:55,570 --> 00:16:59,890 Speaker 1: Armed with that conceptual insight, Cayman's fast growing team of 219 00:16:59,930 --> 00:17:04,290 Speaker 1: engineers set about mimicking the human ability to stay upright 220 00:17:04,490 --> 00:17:08,450 Speaker 1: while moving. As Cayman puts it, they made a device 221 00:17:08,490 --> 00:17:11,890 Speaker 1: with a gyroscope that acts like your inner ear, a 222 00:17:11,970 --> 00:17:15,370 Speaker 1: computer that acts like your brain, motors that act like 223 00:17:15,410 --> 00:17:20,010 Speaker 1: your muscles, wheels that act like your feet. The sensors 224 00:17:20,090 --> 00:17:23,770 Speaker 1: and software, and the table like prototypes became more and 225 00:17:23,930 --> 00:17:28,930 Speaker 1: more sophisticated. Cayman remember had set out to make a wheelchair. 226 00:17:29,570 --> 00:17:32,890 Speaker 1: But then one day an engineer stood on one of 227 00:17:32,930 --> 00:17:36,610 Speaker 1: those prototypes for a laugh. As he shifted his balance, 228 00:17:36,890 --> 00:17:40,690 Speaker 1: the table moved on its wheels. Soon the engineer was 229 00:17:40,810 --> 00:17:47,930 Speaker 1: surfing around the lab. It was great fun, but Cayman 230 00:17:48,010 --> 00:17:51,610 Speaker 1: didn't just see fun. He saw a product that would 231 00:17:51,650 --> 00:17:57,450 Speaker 1: revolutionize how people got about. When Cayman invented medical devices, 232 00:17:57,850 --> 00:18:01,450 Speaker 1: he made his money by selling the rights and collecting royalties. 233 00:18:02,410 --> 00:18:06,130 Speaker 1: But with this product, he'd do it differently. He wanted 234 00:18:06,170 --> 00:18:10,250 Speaker 1: to make it and market it himself. He created a company. 235 00:18:10,450 --> 00:18:14,530 Speaker 1: Within his company, he forbade his engineers from talking about 236 00:18:14,570 --> 00:18:18,810 Speaker 1: their work. He approached a journalist, Steve Kemper, because he 237 00:18:18,890 --> 00:18:23,090 Speaker 1: thought the genesis of a world changing idea ought to 238 00:18:23,090 --> 00:18:27,250 Speaker 1: be recorded. Steve Kemper's book would eventually be published with 239 00:18:27,330 --> 00:18:32,410 Speaker 1: the title Reinventing the Wheel, and Dean Cayman wasn't happy 240 00:18:32,450 --> 00:18:35,610 Speaker 1: with it. The way Kemper tells the story, the product 241 00:18:35,690 --> 00:18:38,210 Speaker 1: seemed to be taking a long time to get to market, 242 00:18:38,610 --> 00:18:43,170 Speaker 1: despite millions of dollars and years of research. The engineers 243 00:18:43,170 --> 00:18:46,090 Speaker 1: were still surfing around the lab on their prototypes and 244 00:18:46,210 --> 00:18:50,010 Speaker 1: occasionally crashing into wolves. When they crashed hard enough to 245 00:18:50,130 --> 00:18:53,810 Speaker 1: dent the wall, they'd sign and date the dent. Kemper 246 00:18:53,890 --> 00:18:56,610 Speaker 1: signed a dent he made. He thought he saw the 247 00:18:56,690 --> 00:19:00,450 Speaker 1: root of the problem in the wider company culture. Things 248 00:19:00,490 --> 00:19:03,530 Speaker 1: couldn't just be good, They had to be great, even 249 00:19:03,530 --> 00:19:06,810 Speaker 1: if That meant constantly going back to the drawing board. 250 00:19:07,650 --> 00:19:09,890 Speaker 1: Dean or one of his engineers would come up with 251 00:19:09,930 --> 00:19:12,650 Speaker 1: a great new idea that yanked the product in a 252 00:19:12,730 --> 00:19:18,530 Speaker 1: fresh direction. Parts and designs and specs constantly mutated. Dean 253 00:19:18,770 --> 00:19:23,050 Speaker 1: issued dire warnings about deadlines, but didn't stop making suggestions 254 00:19:23,050 --> 00:19:28,650 Speaker 1: for improvements. But making things great costs money, and Cayman's 255 00:19:28,690 --> 00:19:32,890 Speaker 1: money was fast running out. He had no choice but 256 00:19:32,970 --> 00:19:39,370 Speaker 1: to show his product to potential investors. Remember the meetings. 257 00:19:39,410 --> 00:19:43,210 Speaker 1: Steve Kemper described the venture capitalist who thought the Segue 258 00:19:43,250 --> 00:19:46,730 Speaker 1: would be as important as the Worldwide Web, and Steve Jobs, 259 00:19:47,170 --> 00:19:50,810 Speaker 1: after thirty seconds surfing around, Jobs said, this is the 260 00:19:50,890 --> 00:19:56,490 Speaker 1: most amazing piece of technology. Since the PC investors practically 261 00:19:56,610 --> 00:20:00,050 Speaker 1: fought to give Cayman their money, they valued the company 262 00:20:00,090 --> 00:20:04,370 Speaker 1: at half a billion dollars. True, some things might still 263 00:20:04,410 --> 00:20:09,570 Speaker 1: go wrong. Jeff Bezos worried about regulators. You have a 264 00:20:09,570 --> 00:20:13,290 Speaker 1: product so revolutionary you'll have no problem selling it. The 265 00:20:13,370 --> 00:20:16,570 Speaker 1: question is are people going to be allowed to use it? 266 00:20:18,370 --> 00:20:21,730 Speaker 1: The lead software engineer worried about making the product as 267 00:20:21,770 --> 00:20:25,330 Speaker 1: safe as possible, though there was only so much he 268 00:20:25,370 --> 00:20:29,450 Speaker 1: could do. In a sadly prescient turn of phrase he 269 00:20:29,570 --> 00:20:33,450 Speaker 1: told Steve Kemper, somebody will probably go over a cliff 270 00:20:33,490 --> 00:20:38,970 Speaker 1: on one. Dean Cayman himself was mainly worried that some 271 00:20:39,250 --> 00:20:42,050 Speaker 1: bigger company would get wind of his product, figure out 272 00:20:42,050 --> 00:20:45,770 Speaker 1: the technology behind it, and beat him to market. The 273 00:20:45,890 --> 00:20:48,530 Speaker 1: technology is so good that the risk is not that 274 00:20:48,570 --> 00:20:51,370 Speaker 1: it won't be everywhere in ten years, but that it 275 00:20:51,490 --> 00:20:54,930 Speaker 1: might not be us providing it. It'll be Honda or Sony. 276 00:20:55,450 --> 00:20:59,650 Speaker 1: The only advantage we have is that they're clueless. To 277 00:20:59,770 --> 00:21:04,250 Speaker 1: make sure Honda and Sony remained clueless, Cayman was paranoid 278 00:21:04,290 --> 00:21:08,970 Speaker 1: about secrecy. Every potential investor who saw a prototype set 279 00:21:09,610 --> 00:21:13,530 Speaker 1: had to sign a non disclosure agreement. When his company 280 00:21:13,570 --> 00:21:17,610 Speaker 1: recruited new engineers, the applicants weren't allowed to see what 281 00:21:17,770 --> 00:21:22,210 Speaker 1: they'd be working on. Job ads were cryptic. We're looking 282 00:21:22,250 --> 00:21:26,530 Speaker 1: for talented, passionate, and unique individuals to design and develop 283 00:21:26,610 --> 00:21:31,010 Speaker 1: this revolutionary electro mechanical product that will create a new industry. 284 00:21:31,530 --> 00:21:34,370 Speaker 1: This is the product you will tell your grandchildren about. 285 00:21:36,290 --> 00:21:40,850 Speaker 1: Cayman's quest for secrecy also hobbled his marketing team. They 286 00:21:40,850 --> 00:21:45,530 Speaker 1: couldn't do basic consumer research. Cayman did think about his 287 00:21:45,650 --> 00:21:49,330 Speaker 1: marketing strategy he heard that Steven Spielberg was about to 288 00:21:49,370 --> 00:21:54,490 Speaker 1: film a futuristic sci fi movie with Tom Cruise Minority Report. 289 00:21:55,170 --> 00:21:59,410 Speaker 1: He tried to persuade Spielberg to put the characters on segus, 290 00:22:00,010 --> 00:22:03,090 Speaker 1: But when his marketers wanted to show some ordinary people 291 00:22:03,090 --> 00:22:05,810 Speaker 1: a segue and ask would you buy one? How much 292 00:22:05,810 --> 00:22:10,290 Speaker 1: would you pay? Cayman was dismissive. Who would worry about 293 00:22:10,330 --> 00:22:15,890 Speaker 1: stuff like that? Cautionary tales will return after the break. 294 00:22:29,410 --> 00:22:33,370 Speaker 1: When Britain's Ministry of Defense saw Jimmy Hesseledon's new type 295 00:22:33,370 --> 00:22:38,170 Speaker 1: of collapsible gabbion, the Concertainer, they realized straight away that 296 00:22:38,250 --> 00:22:42,730 Speaker 1: it had uses far beyond shoring up canal walls. They 297 00:22:42,770 --> 00:22:45,210 Speaker 1: could use them in war zones, they thought as a 298 00:22:45,290 --> 00:22:49,890 Speaker 1: quick way to build protective barriers around aircraft, machinery and people. 299 00:22:50,650 --> 00:22:54,250 Speaker 1: They placed a big order with Jimmy's company, Hesco, and 300 00:22:54,370 --> 00:22:57,810 Speaker 1: took the Concertainers to the First Gulf War in nineteen 301 00:22:57,930 --> 00:23:03,090 Speaker 1: ninety one. They worked brilliantly. The traditional way for armies 302 00:23:03,170 --> 00:23:07,410 Speaker 1: to build protective barriers is with sandbags, but filling up 303 00:23:07,450 --> 00:23:12,570 Speaker 1: sandbags is time consumer and exhausting. Constructing a typical wall 304 00:23:12,610 --> 00:23:16,450 Speaker 1: of sandbags might take ten soldiers most of a day 305 00:23:16,570 --> 00:23:19,650 Speaker 1: to make the same size wall out of Jimmy's concertainers 306 00:23:19,810 --> 00:23:23,770 Speaker 1: took twenty minutes for two soldiers and a digger. Soon 307 00:23:24,010 --> 00:23:28,130 Speaker 1: the US military had embraced Jimmy's product too. It became 308 00:23:28,170 --> 00:23:32,490 Speaker 1: better known as the Hesco bastion. Saved the lives of 309 00:23:32,570 --> 00:23:37,010 Speaker 1: soldiers like Sergeant David McGregor from Texas, who was caught 310 00:23:37,090 --> 00:23:39,650 Speaker 1: up in a mortar attack in Iraq in two thousand 311 00:23:39,690 --> 00:23:43,970 Speaker 1: and four. If that basket had not been there, then 312 00:23:44,010 --> 00:23:48,210 Speaker 1: I would have been killed instantly. In July two thousand 313 00:23:48,290 --> 00:23:53,090 Speaker 1: and eight, in Afghanistan, India's diplomatic staff received a tip 314 00:23:53,130 --> 00:23:57,050 Speaker 1: off from American intelligence that the Taliban planned to attack 315 00:23:57,090 --> 00:24:01,330 Speaker 1: their embassy in Kabul. They quickly threw up a defensive 316 00:24:01,370 --> 00:24:05,490 Speaker 1: line of sand filled Hesco bastions around the compound walls. 317 00:24:06,410 --> 00:24:10,490 Speaker 1: A few days later, a suicide bob rammed the car 318 00:24:10,730 --> 00:24:15,290 Speaker 1: packed with explosives into a diplomatic vehicle outside the ambassy gates. 319 00:24:16,610 --> 00:24:20,490 Speaker 1: The embassy was on a busy street. The explosion killed 320 00:24:20,690 --> 00:24:25,690 Speaker 1: fifty eight people, but the embassy itself was largely unscathed 321 00:24:26,090 --> 00:24:30,650 Speaker 1: as the sand filled containers absorbed the blast. A senior 322 00:24:30,690 --> 00:24:35,770 Speaker 1: official later expressed no doubt the Hesco barriers saved the 323 00:24:35,850 --> 00:24:42,090 Speaker 1: lives of all those in the compound. When Jimmy dreamed 324 00:24:42,170 --> 00:24:46,130 Speaker 1: up his idea, it thought of shoring up coastlines against erosion, 325 00:24:46,650 --> 00:24:50,010 Speaker 1: and it turned out that the Hesco bastion did indeed 326 00:24:50,050 --> 00:24:53,690 Speaker 1: work pretty well for that, and for building other kinds 327 00:24:53,690 --> 00:24:59,250 Speaker 1: of retaining wall, such as for garden landscaping, also containing 328 00:24:59,290 --> 00:25:04,890 Speaker 1: fuel spills and creating barriers against sediments to help wetlands regenerate, 329 00:25:05,610 --> 00:25:09,970 Speaker 1: and making walls for temporary housing after nat full disasters 330 00:25:10,770 --> 00:25:14,970 Speaker 1: and flood defense. In two thousand and five, as Hurricane 331 00:25:15,050 --> 00:25:19,690 Speaker 1: Katrina bore down on New Orleans, workers raced to plug 332 00:25:19,730 --> 00:25:22,930 Speaker 1: gaps in the city's levees. They built a wall of 333 00:25:23,050 --> 00:25:29,130 Speaker 1: Pesco bastions along the Seventeenth Street Canal. It survived the storm, 334 00:25:29,210 --> 00:25:34,370 Speaker 1: a nearby concrete wall did not, as it sat in 335 00:25:34,410 --> 00:25:37,770 Speaker 1: the caravan park by the seaside. Jimmy had thought his 336 00:25:37,850 --> 00:25:40,690 Speaker 1: idea of a flat pack gabbion might make him a 337 00:25:40,690 --> 00:25:43,770 Speaker 1: bit of income as a sideline to his sand lasting business. 338 00:25:44,650 --> 00:25:47,850 Speaker 1: Two decades on, he featured in a newspapers list of 339 00:25:47,890 --> 00:25:52,850 Speaker 1: the four hundred wealthiest people in Britain. Jimmy's fortune was 340 00:25:53,010 --> 00:25:57,930 Speaker 1: estimated at two hundred million pounds three hundred million dollars. 341 00:26:00,450 --> 00:26:04,130 Speaker 1: As Dean Cayman prepared to launch the Segue, his team 342 00:26:04,250 --> 00:26:09,090 Speaker 1: met with investors and advisors. The author Steve Kemper described 343 00:26:09,410 --> 00:26:13,490 Speaker 1: someone posing a question to the company's marketing director, what's 344 00:26:13,570 --> 00:26:17,850 Speaker 1: the product's value proposition? You know, like, why would anybody 345 00:26:17,890 --> 00:26:22,250 Speaker 1: want to use it? The marketing director seemed stumped, perhaps 346 00:26:22,290 --> 00:26:25,370 Speaker 1: not surprisingly given that he hadn't been allowed to test 347 00:26:25,410 --> 00:26:30,450 Speaker 1: the product with actual consumers. Cayman waived the question away. 348 00:26:31,130 --> 00:26:33,970 Speaker 1: We need to remember that what big ideas do is 349 00:26:34,050 --> 00:26:38,130 Speaker 1: make new ways to see things. Steve Jobs chimed in 350 00:26:38,210 --> 00:26:41,810 Speaker 1: to agree, that's the story of the PC. Nobody had 351 00:26:41,890 --> 00:26:44,890 Speaker 1: any idea how they'd be used, and look what happened. 352 00:26:46,250 --> 00:26:50,090 Speaker 1: They're right, Big ideas do make new ways to see things. 353 00:26:50,770 --> 00:26:53,770 Speaker 1: It's the story of the PC. It's the story of 354 00:26:53,890 --> 00:26:58,210 Speaker 1: Jimmy Hesseldon's concertainer too. Other people looked at this product 355 00:26:58,250 --> 00:27:01,530 Speaker 1: to stop erosion and saw a new way to fight floods, 356 00:27:01,850 --> 00:27:06,770 Speaker 1: regenerate wetlands, and protect soldiers. But it's not the story 357 00:27:06,810 --> 00:27:10,530 Speaker 1: of the Segue. When people looked at THEE they shrugged 358 00:27:11,250 --> 00:27:15,490 Speaker 1: or laughed. Not everyone, of course, some people loved it 359 00:27:16,210 --> 00:27:20,050 Speaker 1: until they heard the price. Dean Cayman had burned through 360 00:27:20,170 --> 00:27:23,050 Speaker 1: so much money to make the Segue great. He had 361 00:27:23,090 --> 00:27:27,690 Speaker 1: to charge nearly five thousand dollars for the entry level version, 362 00:27:28,330 --> 00:27:31,770 Speaker 1: over eight thousand in today's money. It was too much 363 00:27:31,850 --> 00:27:37,890 Speaker 1: for many. Cayman had imagined Tom Cruise riding a segue 364 00:27:38,050 --> 00:27:42,690 Speaker 1: in Minority Report, but when screenwriters saw the segue, they 365 00:27:42,690 --> 00:27:46,130 Speaker 1: gave them to characters who were comically unaware of how 366 00:27:46,170 --> 00:27:50,690 Speaker 1: silly they looked. Niles Crane in Frasier Job, Bluth in 367 00:27:50,890 --> 00:27:56,330 Speaker 1: Arrested Development, The Mall Cop Paul Blart. Twenty years on, 368 00:27:56,970 --> 00:28:01,450 Speaker 1: Segus aren't made anymore after some changes in ownership. The 369 00:28:01,530 --> 00:28:06,050 Speaker 1: Segue brand now sits with a Chinese company called nine Bot. 370 00:28:06,770 --> 00:28:10,050 Speaker 1: They make electric scooters that have the word see on them, 371 00:28:10,210 --> 00:28:13,690 Speaker 1: but they're just regular electric scooters, the kind that a 372 00:28:13,850 --> 00:28:16,930 Speaker 1: dimer dozen in cities these days where you have to 373 00:28:16,970 --> 00:28:23,570 Speaker 1: do the balancing yourself. What's to blame for the Seguy's failure? 374 00:28:24,690 --> 00:28:29,170 Speaker 1: Dan Coys was Steve Kemper's literary agent, and he wonders 375 00:28:29,170 --> 00:28:33,850 Speaker 1: if the answer is him. He recalls how he wasn't 376 00:28:33,890 --> 00:28:37,690 Speaker 1: quite careful enough with Kemper's mysterious proposal for a book 377 00:28:37,730 --> 00:28:42,450 Speaker 1: about it. The proposal was supposed to stay confidential, but 378 00:28:42,610 --> 00:28:46,090 Speaker 1: he shared it too widely, it got leaked, and after 379 00:28:46,130 --> 00:28:50,450 Speaker 1: all the hype about anti gravity or teleportation devices, the 380 00:28:50,530 --> 00:28:54,530 Speaker 1: reveal of the self balancing scooter couldn't help but invite 381 00:28:54,570 --> 00:28:58,970 Speaker 1: the question is that it. Writing in Slate, Dan Coy's 382 00:28:59,090 --> 00:29:02,770 Speaker 1: argues that often with new products, the audience doesn't quite 383 00:29:02,850 --> 00:29:06,090 Speaker 1: understand them immediately. It takes a while for their value 384 00:29:06,090 --> 00:29:10,090 Speaker 1: proposition to emerge. But the Segue could ever quite recover 385 00:29:10,530 --> 00:29:14,370 Speaker 1: from the letdown of its launch. He wrote, I can't 386 00:29:14,410 --> 00:29:17,410 Speaker 1: stop thinking that the Segue might still have had a 387 00:29:17,530 --> 00:29:23,690 Speaker 1: chance but for the hype. Maybe, But maybe the answer 388 00:29:23,770 --> 00:29:27,490 Speaker 1: is simpler. Most of us don't really mind doing our 389 00:29:27,530 --> 00:29:31,450 Speaker 1: own balancing. We don't need a machine with gyroscopes that 390 00:29:31,530 --> 00:29:34,770 Speaker 1: mimic the inner ear and motors that act like muscles. 391 00:29:35,410 --> 00:29:38,010 Speaker 1: Were happy enough to use our own muscles and inner ears. 392 00:29:39,010 --> 00:29:43,610 Speaker 1: The Segue was a brilliantly clever, exquisitely engineered solution to 393 00:29:43,730 --> 00:29:47,810 Speaker 1: something most people never saw as a problem. The concertainer 394 00:29:48,210 --> 00:29:54,090 Speaker 1: solved problems that Jimmy Hesselven hadn't even thought about before 395 00:29:54,210 --> 00:29:58,410 Speaker 1: Cautionary Tales. I wrote another podcast series called Fifty Things 396 00:29:58,490 --> 00:30:02,010 Speaker 1: that Made the Modern Economy. Some of the inventions I 397 00:30:02,050 --> 00:30:05,290 Speaker 1: talked about were as complex and hyped as the segue, 398 00:30:06,010 --> 00:30:08,970 Speaker 1: but many were as simple and boring as the concert, 399 00:30:10,210 --> 00:30:15,290 Speaker 1: the pencil, the brick, the postage stamp, easy to understand, 400 00:30:15,810 --> 00:30:19,530 Speaker 1: obvious in retrospect, and used in ways that turned out 401 00:30:19,570 --> 00:30:22,970 Speaker 1: to be far more powerful than anyone could have foreseen. 402 00:30:23,690 --> 00:30:29,290 Speaker 1: Often it's the simple ideas that change the world. Sometimes 403 00:30:29,570 --> 00:30:36,210 Speaker 1: they make their inventors rich too. What does a man 404 00:30:36,370 --> 00:30:39,850 Speaker 1: like Jimmy Hesselton do with a couple of hundred million 405 00:30:39,970 --> 00:30:45,730 Speaker 1: pounds to start with? Create jobs? Jimmy built his Hesco 406 00:30:45,810 --> 00:30:49,290 Speaker 1: Bastion factory next to the public housing estate where he 407 00:30:49,330 --> 00:30:53,290 Speaker 1: had grown up. Not much had changed Polton Moore still 408 00:30:53,370 --> 00:30:58,170 Speaker 1: had a grim reputation for poverty and unemployment. Jimmy recruited 409 00:30:58,250 --> 00:31:01,690 Speaker 1: kids who just left the local school, youngsters he said, 410 00:31:01,930 --> 00:31:05,770 Speaker 1: who've grown up without role models. And older workers too, 411 00:31:06,450 --> 00:31:09,770 Speaker 1: those who like him, had been made redundant in life 412 00:31:10,210 --> 00:31:13,850 Speaker 1: and feared they might never work again. He paid them 413 00:31:14,050 --> 00:31:17,730 Speaker 1: way over the going rate, no wonder. They felt loyal 414 00:31:17,770 --> 00:31:21,370 Speaker 1: in return and worked so hard for him. When war 415 00:31:21,490 --> 00:31:24,890 Speaker 1: broke out in Kosovo, the United Nations ordered a load 416 00:31:24,930 --> 00:31:29,330 Speaker 1: of Hesco bastions to protect their forces. Jimmy's workers delivered 417 00:31:29,370 --> 00:31:32,930 Speaker 1: the order ahead of schedule. Jimmy decided to thank them 418 00:31:33,010 --> 00:31:37,050 Speaker 1: by taking them all on vacation to Spain. Jimmy gave 419 00:31:37,130 --> 00:31:41,050 Speaker 1: millions to military charities with no publicity or fuss. He 420 00:31:41,170 --> 00:31:43,690 Speaker 1: set up a foundation to work on projects in his 421 00:31:43,730 --> 00:31:50,330 Speaker 1: local community and gave tens of millions to that. He 422 00:31:50,410 --> 00:31:53,770 Speaker 1: indulged himself too, of course he did. Jimmy bought an 423 00:31:53,770 --> 00:31:57,450 Speaker 1: eighteenth century mill by the river with sixty seven acres 424 00:31:57,450 --> 00:32:00,690 Speaker 1: of land. He employed a team of workers to convert 425 00:32:00,730 --> 00:32:03,970 Speaker 1: it into his dream house. They made the water wheel 426 00:32:04,010 --> 00:32:07,090 Speaker 1: work again, but the dream house never quite got finished 427 00:32:07,250 --> 00:32:10,570 Speaker 1: because Jimmy and his wife Julie but perfectly happy living 428 00:32:10,570 --> 00:32:13,530 Speaker 1: in a small lodge on the site, and Jimmy kept 429 00:32:13,530 --> 00:32:16,610 Speaker 1: getting distracted with other ways. To keep his workers busy, 430 00:32:17,090 --> 00:32:19,730 Speaker 1: he had them build a miniature train track and a 431 00:32:19,770 --> 00:32:23,570 Speaker 1: donkey sanctuary kids from local schools could come for day trips. 432 00:32:23,570 --> 00:32:27,930 Speaker 1: He thought. He built a replica of Stonehenge, because why not. 433 00:32:29,450 --> 00:32:31,690 Speaker 1: He built a museum for the classic cars he had 434 00:32:31,730 --> 00:32:35,970 Speaker 1: collected and Aston Martin d B five, once owned by 435 00:32:36,010 --> 00:32:39,650 Speaker 1: the Beatle George Harrison, a Rolls Royce phantom that belonged 436 00:32:39,650 --> 00:32:43,490 Speaker 1: to the Hollywood star Betty Davis. Jimmy fell in love 437 00:32:43,570 --> 00:32:48,330 Speaker 1: with another form of transport too, the segue. He bought 438 00:32:48,370 --> 00:32:51,450 Speaker 1: an off road version. He liked to scoot around on 439 00:32:51,490 --> 00:32:55,370 Speaker 1: the countryside paths near his house. In two thousand and nine, 440 00:32:55,930 --> 00:32:59,570 Speaker 1: Dean Cayman decided to cut his losses and put the 441 00:32:59,610 --> 00:33:04,850 Speaker 1: Segway company up for sale. Jimmy Hesseledon bought it a 442 00:33:04,890 --> 00:33:09,210 Speaker 1: few months later. One Sunday morning in September, Jimmy took 443 00:33:09,210 --> 00:33:12,370 Speaker 1: his off road segue out for a scoot by the river. 444 00:33:13,330 --> 00:33:16,130 Speaker 1: As he crested a hill, who looked down the path 445 00:33:16,450 --> 00:33:19,930 Speaker 1: to see a man walking his dog about to climb up. 446 00:33:20,570 --> 00:33:26,170 Speaker 1: The path wasn't really wide enough for both of them. 447 00:33:26,370 --> 00:33:30,690 Speaker 1: Jimmy Hesseldon's funeral wasn't held in a church. They put 448 00:33:30,770 --> 00:33:34,090 Speaker 1: up a big marquis on the industrial estate by his factory. 449 00:33:34,890 --> 00:33:39,850 Speaker 1: Two thousand people turned out to pay their respects. Most 450 00:33:39,890 --> 00:33:44,490 Speaker 1: were local. One had flown in from Texas. Sergeant David 451 00:33:44,570 --> 00:33:49,130 Speaker 1: McGregor explained, I'm here to pay tribute. And thanks to 452 00:33:49,130 --> 00:33:52,450 Speaker 1: a man who saved my life through his product. If 453 00:33:52,450 --> 00:33:55,810 Speaker 1: it wasn't for Jimmy's barriers, my wife and children would 454 00:33:55,810 --> 00:33:58,850 Speaker 1: only have a flag to remember me by. As a 455 00:33:58,890 --> 00:34:03,210 Speaker 1: bugler from the Yorkshire Regiment played the last post, a 456 00:34:03,330 --> 00:34:07,570 Speaker 1: thousand green balloons floated up towards the sky, bearing the 457 00:34:07,610 --> 00:34:13,610 Speaker 1: words are to the Heroes. Just a few days had 458 00:34:13,650 --> 00:34:18,730 Speaker 1: passed since those headlines about Jimmy Hesselton's accident Segue Boss 459 00:34:18,890 --> 00:34:23,490 Speaker 1: dies riding one off cliff. It might have looked like 460 00:34:23,530 --> 00:34:28,090 Speaker 1: a darkly ironic footnote to an absurdly over hyped invention, 461 00:34:29,170 --> 00:34:33,170 Speaker 1: but everyone at Jimmy's funeral knew that wasn't the real story. 462 00:34:34,210 --> 00:34:44,970 Speaker 1: It wasn't the real story at all. For a full 463 00:34:45,010 --> 00:34:47,490 Speaker 1: list of our sources, please see the show notes at 464 00:34:47,570 --> 00:35:00,690 Speaker 1: Tim Harford dot com. Cautionary Tales is written by me 465 00:35:01,010 --> 00:35:05,690 Speaker 1: Tim Harford with Andrew Wright. It's produced by Alice Fines 466 00:35:05,930 --> 00:35:10,130 Speaker 1: with support from Edith Russlow. The sound design and original 467 00:35:10,250 --> 00:35:14,410 Speaker 1: music is the work of Pascal Wise. The show wouldn't 468 00:35:14,450 --> 00:35:18,050 Speaker 1: have been possible without the work of Jacob Weisberg, Ryan Dilley, 469 00:35:18,450 --> 00:35:23,570 Speaker 1: Julia Barton, Greta Cone, Natal Millard, John Schnaz, Karlie Migliori, 470 00:35:24,010 --> 00:35:30,130 Speaker 1: Eric Sandler, Maggie Taylor, Nicole Morano, and Morgan Ratner Portionary Tales. 471 00:35:30,170 --> 00:35:33,730 Speaker 1: He's a production of Pushkin Industries. If you like the show, 472 00:35:34,170 --> 00:35:37,410 Speaker 1: please remember to share, rate, and review. It helps us 473 00:35:37,410 --> 00:35:40,810 Speaker 1: for mysterious reasons, and if you want to hear the show, 474 00:35:40,930 --> 00:35:44,410 Speaker 1: add free sign up for Pushkin Plus on the show 475 00:35:44,450 --> 00:35:49,210 Speaker 1: page and Apple Podcasts, or at pushkin dot fm, slash 476 00:35:49,410 --> 00:35:49,770 Speaker 1: plus