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Speaker 1: It's brooken Jeffrey in the morning. And when you're unhappy

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Speaker 1: with the company for not meeting your needs and you

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Speaker 1: make a complaint, you expect to get a call back. Okay,

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Speaker 1: well today and Jeffrey today, This lady does. But I

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Speaker 1: don't know if she was expecting it to be a

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Speaker 1: collect call. Oh wait, the company called her. I mean,

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Speaker 1: in this economy, company's got to figure out creative waves

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Speaker 1: to save some money.

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Speaker 2: Am I right?

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Speaker 1: It doesn't feel like what our promotions department is like.

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Speaker 1: Literally one that's exactly what we do in your phone?

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Speaker 1: Tap right now?

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Speaker 2: Another? Hello, Hello, this is a prepaid collect call.

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Speaker 1: From Clayton from Home Depot and inmate Laura the correctional Institution. Hi,

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Speaker 1: this is Clayton from Home Depot Customer Care. Is this Deborah? Yes, Deborah? Okay,

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Speaker 1: how are you doing today?

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Speaker 2: Fine? Where are you calling from?

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Speaker 1: Well, we're based all over the place, but currently I'm

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Speaker 1: in Sunny Florida. Join the rais what company are you with?

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Speaker 1: Home Depot Customer Care?

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Speaker 2: Oh? Thought I mentioned Yeah, I thought it was saying

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Speaker 2: it was a correctional facility or a prison. I don't know,

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Speaker 2: It's my fault.

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Speaker 1: Okay, huh I guess I didn't hear that part. Okay, anyway,

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Speaker 1: can you hold for just one second please?

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Speaker 2: Okay, okay, great.

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Speaker 1: Ringing, ring, ring, banana ring, ding, ring, ring, ring, ring, ring,

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Speaker 1: banana ring. Don't come to my side. I'm telling you,

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Speaker 1: don't come onto my side. Hello, Hi, Debra, Yes, Hi,

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Speaker 1: Sorry about that. I'm back.

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Speaker 2: What's the problem there? What? What was that?

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Speaker 1: Sorry about that? I was just speaking with one of

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Speaker 1: my associates over here at the depot. All right, what

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Speaker 1: is what are you?

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Speaker 2: Okay?

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Speaker 1: I'm sorry. So I was calling you because apparently you

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Speaker 1: were in one of our stores the other day trying

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Speaker 1: to pick up an item and it wasn't at.

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Speaker 2: The counter, right because I got a text and it

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Speaker 2: said my toilet was ready at home depots. So I

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Speaker 2: went there and then they said date it and have

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Speaker 2: it and stop.

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Speaker 1: So I oh, okay, yeah, you know, I think I'll

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Speaker 1: be able to look that up for you. My internet

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Speaker 1: window starts in twenty two minutes, so could I put

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Speaker 1: you on a quick hold?

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Speaker 2: Wait? No, I can't hold for twenty what do your internet?

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Speaker 1: When you started?

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Speaker 2: Helle?

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Speaker 1: Ringing below ring ring? Hi? Still you're still holding for

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Speaker 1: a few more minutes?

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Speaker 2: If that's I can't. I can't hold twenty two minutes.

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Speaker 2: What was your name again?

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Speaker 1: Oh I'm Clayton, Yeah, Clayton from Home Depot Customer Care.

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Speaker 2: What are you talking about? Your internet starts?

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Speaker 1: Oh? My internet window?

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Speaker 2: What does that mean?

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Speaker 1: Sometimes I do get extra time for good behavior.

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Speaker 2: Now this doesn't make sense, ma'am.

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Speaker 1: I know you sound frustrated, but I do need to

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Speaker 1: hurry before lights out. What yeah, you know.

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Speaker 2: It sounds to me like you're misrepresenting yourself. You say

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Speaker 2: you're from Home Depot, Yes, but the collect call thing

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Speaker 2: said you were from a federal prisoner facility.

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Speaker 1: Ma'am, I have all of your information right in front

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Speaker 1: of me. I know all about your toilet and those problems.

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Speaker 2: So well, that's kind of a big issue right there.

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Speaker 2: You're a prisoner and you know all of my information.

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Speaker 2: How is that legal?

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Speaker 1: Ma'am. I didn't say that I'm a prisoner. You've said that.

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Speaker 2: I didn't say it. It came across the phone message

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Speaker 2: said can you accept this from the federal facility in.

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Speaker 1: This let's play your game. Okay, Let's say that I

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Speaker 1: was in prison and I quote snitched on my selly

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Speaker 1: t bone for conservator listen.

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Speaker 2: I don't want to do that.

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Speaker 1: And let's say let's say hypothetically I have to protect

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Speaker 1: myself using a shive or a shop.

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Speaker 2: Oh what that lands me?

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Speaker 1: Go on? And let's say that lands me in solitary

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Speaker 1: aka the whole What is this?

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Speaker 2: Either your work? It's for home Depot or you don't.

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Speaker 2: I don't know what you need here?

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Speaker 1: All right? You want to talk to my supervisor?

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Speaker 2: Yes, anybody who's in charge?

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Speaker 1: You got it? Let me put you through to my supervisor.

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Speaker 2: Hello, this is a prepaid collect call from Willy Home Depot.

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Speaker 1: Collectional Institution. No, just WILLI you got toilet issues.

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Speaker 2: I do not want to talk to aim people from

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Speaker 2: prison anymore. Man.

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Speaker 1: You know I'm already on the phone. Are you the

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Speaker 1: super higher? Hell? Yeah, I'm on the banana phone right now.

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Speaker 2: Ring ring, ring, ring, ring, ring.

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Speaker 1: Ring, banano phone. Sing it, lady, you're not singing.

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Speaker 2: No, it's just a joke.

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Speaker 1: What would give you that impression? Maybe because your husband

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Speaker 1: Kent might set you up for some sort of prank

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Speaker 1: call on the radio. Is that what you're saying?

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Speaker 2: Oh my god, I shouldn't know. He's so ridiculous.

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Speaker 1: It is ridiculous. I'm sorry. My name is jeff from

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Speaker 1: Brook and Jeffrey in the Morning, and your husband set

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Speaker 1: you up for a phone tab.

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Speaker 2: You guys, I listened to your station all the time,

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Speaker 2: but I never thought that I would get.

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Speaker 1: Yeah, your prank. Well, if you want, we could take

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Speaker 1: down your credit card information on our end, just to

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Speaker 1: be safe.

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Speaker 2: No, but I think you should call Kent in a

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Speaker 2: week or so and do the same thing.

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Speaker 1: To hint, Let's just have Willie call him from cell

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Speaker 1: Block C.

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Speaker 2: Willie was pretty legit and believable. Week up every

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Speaker 1: Morning was boom taps weekday mornings on the twenties Brooke

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Speaker 1: and Jeffrey in the Morning