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Speaker 1: Ron an aium a lot of battery failures this week

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Speaker 1: in the show. It's called down baby, all right, and

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Speaker 1: nothing more frustrating than the examples of vehicles that were

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Speaker 1: in three weeks ago. Those batteries tested absolutely fine. They

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Speaker 1: are in cars that range in age from three to

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Speaker 1: four years old. And those three cars boll took batteries.

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Speaker 1: Who was a car, there was a car the car Doctor.

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Speaker 1: I think Ford wants you to use an impact and

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Speaker 1: just zingamount. Oh boy, the Ford method.

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Speaker 2: I fogged to crack them up a little bit. And

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Speaker 2: then they have a problem that you pour it on into.

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Speaker 1: Yes, well, yes, yeah, we like that.

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Speaker 3: Welcome to the radio home of ron Anium the Car Doctor.

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Speaker 3: Since nineteen ninety one. This is where car owners the

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Speaker 3: world overturned to for their definitive opinion on automotive repair.

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Speaker 3: If your mechanics giving you a busy signal, pick up

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Speaker 3: the phone and call in the garage doors.

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Speaker 1: Are open, but I am here to take your calls

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Speaker 1: at eight five five five six oh ninety nine hundred

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Speaker 1: and now he.

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Speaker 3: Running.

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Speaker 1: I want to just touch briefly, and I know we've

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Speaker 1: got phone calls, and just if everybody bears with me

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Speaker 1: a second on batteries. I got to talk about it again.

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Speaker 1: You know, the battery on slaught at the shop just

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Speaker 1: continues this week and it wasn't even a super cold

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Speaker 1: week like it was the previous week. We did more

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Speaker 1: than the average number of batteries that we do. And

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Speaker 1: you know, the average age of the batteries replaced this week,

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Speaker 1: because I kept track, was three and a half years.

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Speaker 1: A few of the batteries were replaced this week. We're

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Speaker 1: four years old, four years old, newer vehicles, and it

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Speaker 1: seems that the more electronics on the vehicle, the sooner

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Speaker 1: we're changing the battery. And I just you know, I

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Speaker 1: noticed those things. I you know, because I question it

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Speaker 1: why some of them were just starting to crank slow.

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Speaker 1: But then when you bring them in and you test them,

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Speaker 1: you know their borderline, and you know where is that?

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Speaker 1: Where is that cut off? Where do we say, okay,

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Speaker 1: you know, here's the line, here's the line in the sand.

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Speaker 1: You know that's it. We're because getting stuck with a

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Speaker 1: battery is just no fun. We had a newer Volkswagen

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Speaker 1: Rabbit this week. We had a twenty one Lexus RX

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Speaker 1: three fifty. This week. We had more than a few Toyotas,

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Speaker 1: but we see a lot of Toyotas in the shop because,

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Speaker 1: let's face it, that's probably I think that's probably the

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Speaker 1: number one selling vehicle in parts of the country nowadays.

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Speaker 1: You know, it's it's just it's just interesting. I want

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Speaker 1: not to Audo Batteries dot Com and I started looking

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Speaker 1: at the website just just looking for is there a

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Speaker 1: reason here? Is there a trend here? And I've got

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Speaker 1: to say they you know, I like the way they

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Speaker 1: break it down, you know, reasons for replacing an automotive battery,

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Speaker 1: natural wear and tear. Most batteries last three to five years.

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Speaker 1: They point out performance declines do to aging and chemical depletion.

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Speaker 1: And I think that the reason that we're seeing this

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Speaker 1: rapid decline in batteries again is the electronics cold weather performance.

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Speaker 1: Old batteries struggle to perform in cold temperatures, leading to

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Speaker 1: unreliable starts in winter. That's probably the best statement I've

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Speaker 1: seen explaining the cause for the reason why you want

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Speaker 1: to change a battery sooner rather than later. It's no fun.

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Speaker 1: You know, if the car doesn't start at home, eh,

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Speaker 1: big deal, You'll go back inside. You get know, a

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Speaker 1: couple of coffee, your cold TRIPLEA. The car doesn't start

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Speaker 1: when you come out to work at five, from work

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Speaker 1: at five o'clock, or from the mall, and you're stuck

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Speaker 1: sitting in the car for an hour waiting for a

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Speaker 1: road service to show up. That's no fun and depending

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Speaker 1: upon the time of day or night, it can be

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Speaker 1: a dangerous situation. You know, there are warning signs of

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Speaker 1: failure auto batteries. Dot Com points out signs like slow engine, cranking,

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Speaker 1: dim lights, dashboard warnings indicating need for replacement. And I

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Speaker 1: think it's a general sense. One of the vehicles I

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Speaker 1: sat in this week that ended up getting a battery,

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Speaker 1: it wasn't there for a battery. The customer dropped it off.

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Speaker 1: I got in the car, I said, why this thing

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Speaker 1: just it started? But if you were paying careful attention,

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Speaker 1: you just noticed that it seemed to crank a little slow.

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Speaker 1: And when I quiz the customer, they said, yeah, I've

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Speaker 1: noticed that it doesn't seem to have the oomph is

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Speaker 1: the word that they used. And you know, she said,

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Speaker 1: but I thought it was just normal, just normal age

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Speaker 1: wear and tear. I gave it a battery low test.

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Speaker 1: The battery passed by the skin of its teeth, and

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Speaker 1: to me, the margin of that skin of your teeth

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Speaker 1: is very close. And that car got a battery, and

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Speaker 1: then you know, it's about preventive maintenance, replacing the battery

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Speaker 1: before it fails. I'm amazed at people, and I don't

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Speaker 1: want to insult anybody listening, but you know what, if

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Speaker 1: you're driving a battery more than five years old, I

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Speaker 1: think you're nuts. It's just that simple. I think you're

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Speaker 1: just rolling the dice. And I think you're the exception

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Speaker 1: to the rule. And I don't know where you want

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Speaker 1: to be in the food in terms of, you know,

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Speaker 1: battery failures that catch you by surprise, you know, for

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Speaker 1: something that's so easily to be solved. You know again,

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Speaker 1: it's it's trends and patterns. They last, They last somewhere

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Speaker 1: between three and five years. After five years, I think

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Speaker 1: you roll in the dice. And then it's all the

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Speaker 1: modern features of the last thing that they point out

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Speaker 1: at ALTA Batteries dot Com on this page that I

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Speaker 1: was looking at, and it says newer vehicles have advanced

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Speaker 1: electronics that require a fully functional battery for proper operation.

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Speaker 1: We had a twenty two what was it it was

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Speaker 1: a twenty two. It was a twenty two Subaru that

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Speaker 1: took a battery this week. And she was pointing out

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Speaker 1: to me that she's noticed the computers the car and

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Speaker 1: the dashboard doing funny things, lights when she's trying to

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Speaker 1: start it, and the different things that it goes through,

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Speaker 1: and then it comes up with erratic error warning messages

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Speaker 1: and you know, we did our due diligence diagnosis, and yeah,

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Speaker 1: they standing voltage on the battery was twelve point one.

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Speaker 1: That's a bad battery. A twelve volt battery. You know,

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Speaker 1: this is right up there with him from the government,

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Speaker 1: and I'm here to help because it'll make no sense.

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Speaker 1: Is a standing twelve volt battery? Standing voltage on a

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Speaker 1: twelve volt battery should be twelve and a half vaults

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Speaker 1: twelve point four. Anything less than that, you got a problem.

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Speaker 1: It either needs to be charged or it needs to

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Speaker 1: be replaced. But you should get it load tested and

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Speaker 1: you know, get your mechanic to look at it. It's

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Speaker 1: just the simple things, you know. I'm telling you. The

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Speaker 1: pile of batteries at the shop, I don't know, this

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Speaker 1: is the first year I'm really noticing it. How many

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Speaker 1: batteries were changing. It's it's like an ever revolving Thank

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Speaker 1: thank God for the parts houses. Well, i'll tell you what.

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Speaker 1: That poor guy shows up, We're giving him back battery

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Speaker 1: course three four five a day. You know, it's got

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Speaker 1: to be backbreaking work. You think about the guys behind

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Speaker 1: the scenes in order to repair that, you know, help

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Speaker 1: keep the country moving. Never mind the mechanics that are

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Speaker 1: actually fixing the car. The people that take back battery

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Speaker 1: cores deserve a metal because those things are heavy and

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Speaker 1: that's all they do is pick up, you know, forty

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Speaker 1: pound batteries, fifty pound batteries every day and you know,

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Speaker 1: lug those things around. So kudos to them. You know,

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Speaker 1: I appreciate that quick piece of email. And then we'll

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Speaker 1: take the pause. Hey, Ron, longtime listener, regular to the

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Speaker 1: podcast and always like looking at your YouTube channel. And anyway,

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Speaker 1: my question is, with all the technology and computers at

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Speaker 1: new cars have today, I love this question, Larry. With

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Speaker 1: all the technology and computers that new cars have today,

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Speaker 1: why is it that when a car generates an error code,

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Speaker 1: it can't be displayed on a page in the infotainment

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Speaker 1: system in terms that an average person can understand. Instead

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Speaker 1: of turning on a dashboard warning light and having to

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Speaker 1: plug in an OBD two connection. I understand that OBD

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Speaker 1: two digs much deeper, but we've beneficial up a basic

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Speaker 1: understanding what the AER code and why that dashboard light

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Speaker 1: is on in real words rather than a code number.

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Speaker 1: Thanks for your entertainment and knowledgeable podcast. All the best,

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Speaker 1: Larry and Wanta on New York. You know, Larry, back

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Speaker 1: in the I'll show you how far we've come back

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Speaker 1: in the late eighties, you could touch the climate control

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Speaker 1: buttons on a Cadillac of that era and it would

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Speaker 1: display trouble codes and you could actually diagnose the car

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Speaker 1: through the climate control head. You could see when the

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Speaker 1: throttle switch was open, when the throttle switch was closed,

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Speaker 1: you could see whether the vehicle was running Richard Lean

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Speaker 1: depending upon which way the LEDs would blink. It was

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Speaker 1: really quite a fascinating system. And this is in the eighties,

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Speaker 1: and you know, it seems like as time went on

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Speaker 1: we did away with that and you can't do nearly

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Speaker 1: anything like that anymore. And you know, frankly, I like

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Speaker 1: your idea. I've often said that myself, why can't we

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Speaker 1: display trouble codes on dashboards? Of cars at least to

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Speaker 1: give somebody you know, they're traveling and they're in the

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Speaker 1: middle of nowhere, they're five hundred miles from the nearest

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Speaker 1: anything you know, and to explain the severity of the light. Hey,

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Speaker 1: you've got a P zero one thirty five h two

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Speaker 1: cents or fault. You know, don't worry, the car is

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Speaker 1: going to run back up mode. Get it to your

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Speaker 1: nearest mechanic within the next five hundred miles or something,

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Speaker 1: you know, or you know it's got a P zero

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Speaker 1: three to zero two, it's got a cylinder misfire. That

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Speaker 1: shutter you're feeling is because the engine isn't running smooth.

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Speaker 1: You can do damage if operating, but you know, get

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Speaker 1: it looked at right away. I think information, look Larry,

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Speaker 1: and for everybody else. I'm never going to say giving

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Speaker 1: somebody information is a bad thing. It's it's what that

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Speaker 1: person does with it. Maybe part of the problem is

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Speaker 1: the concern becomes that if we tell people what's wrong

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Speaker 1: with it, if the car is running normal, we're going

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Speaker 1: to train them to ignore the problem. Whereas if you know,

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Speaker 1: the check engine lights on, they don't know what's causing

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Speaker 1: the code, they're going to be curious enough to get

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Speaker 1: it to a mechanic to get it scoped or scanned rather,

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Speaker 1: and you know, maybe a repair is put into effect

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Speaker 1: from there. But you know it's I agree. I think

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Speaker 1: the technology is there. I think we go the long

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Speaker 1: way to accomplish certain things. And I've watched and said,

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Speaker 1: as long as we're talking about it, Larry and everybody else,

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Speaker 1: I don't understand why manufacturers don't make bulletins available to

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Speaker 1: vehicle owners. They know who bought the car, the VENs

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Speaker 1: registered in your name. You call up under extended warrantine,

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Speaker 1: you've got to call talk to the manufacturer for whatever reason.

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Speaker 1: You know that they know you in that twenty twenty

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Speaker 1: five whatever vehicle it is ending in serial number one two, three, four,

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Speaker 1: five six. Why don't they send notices you know? Or

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Speaker 1: why don't they give you the ability to log in

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Speaker 1: as you wish, you know, a client portal, a customer portal. Maybe,

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Speaker 1: Hey Tom, here's your bulletins. Hey Ron, here's your bulletins

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Speaker 1: that go with your new vehicle. At least you know

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Speaker 1: and tell you the truth. It would probably be good

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Speaker 1: for business at the dealership. Gee, you know, you know

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Speaker 1: my car kind of does that I never really knew

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Speaker 1: it was a bulletin. G Can I get this fixed?

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Speaker 1: I don't know what do I know. I'm just a mechanic.

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Speaker 1: Eight five five five six zero nine nine zero zero.

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Speaker 1: Run an ding of the car doctor. That's I am,

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Speaker 1: and I'll be back right after this.

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Speaker 4: Good time time.

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Speaker 3: Ride it on the wall so you don't forget to

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Speaker 3: call for car advice.

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Speaker 2: Done right?

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Speaker 1: Eight five five five six zero nine nine zero zero.

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Speaker 1: Now back to Rod. Hey, let's get over to Jeff

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Speaker 1: in Pennsylvania, eighteen Chevy cruise. It's been sitting around Jeff.

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Speaker 1: Welcome to the car Doctor. You're on at eight five

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Speaker 1: five five six zero nine nine zero zero. How can

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Speaker 1: I help?

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Speaker 2: Well, thank you. It's a pleasure talking to you.

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Speaker 1: Thank you.

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Speaker 2: So I'm like sixty five years old and ever when

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Speaker 2: you ever owned five cars? I'm very mechanically ill litter.

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Speaker 2: I used to change moil, but thirty years ago when

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Speaker 2: I could find the ole field, quit changing it all right.

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Speaker 2: But anyhow, I have this cruise that was uh it

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Speaker 2: was my girlfriend and she passed away Cleveland clinic and

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Speaker 2: it's been sitting for like two and a half years,

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Speaker 2: and through legal stuff, I finally got the car back

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Speaker 2: to me, right, But it hasn't been turned over at all,

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Speaker 2: and I know there's gonna be things I need to

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Speaker 2: do before I even try to turn it over. And

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Speaker 2: that's why I'm calling you. I mean, I know any

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Speaker 2: battery breaks, roaders, tires, and I don't know about brake lines,

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Speaker 2: fuel lines and anything like that or even you know,

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Speaker 2: before I even turn the key over, do I need to,

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Speaker 2: you know, put some kind of lubricant down in the head.

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Speaker 2: You know. That's yeah, where I'm at. That's why I'm

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Speaker 2: calling you.

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Speaker 1: How many how many miles are on it? Approximately? Jeff?

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Speaker 2: Do you know it's fifty some thousand?

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Speaker 1: Okay, so fifty some thousand? You know how you know

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Speaker 1: how long ago prior to its sitting was the oil change?

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Speaker 1: Was she good about oil changes?

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Speaker 2: Do you know? Yes?

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Speaker 1: Okay, I'm going to tell you. You know, I would

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Speaker 1: disable fuel pump or I would disable it so that

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Speaker 1: it doesn't start and crank it, you know, either use

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Speaker 1: the starter. I would probably just wing it and spin

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Speaker 1: it over with the starter. You want to go through

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Speaker 1: the you want to go through the trouble of pulling

254
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Speaker 1: the coils out, pulling the coil off and pulling the

255
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Speaker 1: plugs and putting a drop, a couple of drops of

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Speaker 1: oil in. I don't think it's going to matter. I

257
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Speaker 1: think I think that if you tap the key and

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Speaker 1: get the pistons to move and just slowly tap tap, tap,

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Speaker 1: you know, maybe after fifteen twenty seconds of that, you know,

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Speaker 1: I would just spin it for twenty seconds, see if

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Speaker 1: the oil light or if there's a gauge, either the

262
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Speaker 1: oil light goes out or the gauge reads, and then

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Speaker 1: at that point I would say you're okay to start,

264
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Speaker 1: all right?

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Speaker 2: You know.

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Speaker 1: My biggest fear in something like this is everything has

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Speaker 1: sat in one position, and what I'm thinking about is

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Speaker 1: valve springs and you know, timing chain motors of which

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Speaker 1: this is. But I'd be willing to say, you know,

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Speaker 1: it's obvious to the advantages. As fast as you can

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Speaker 1: get oil pressure up and going, I would say, get

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Speaker 1: it warm, bring it up. Make sure there's coolant in it, obviously,

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Speaker 1: you know, So let's back up. We want to check

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Speaker 1: coolant level, we want to check engine oil, we want

275
00:14:08,080 --> 00:14:11,440
Speaker 1: to check well, there's no transfluid check on this, so

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Speaker 1: let's check the engine and let's check coolant. As long

277
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Speaker 1: as it's got that and the engine oil looks relatively clean.

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Speaker 1: I say, we you know, tap to get it going,

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Speaker 1: Tap to get it going, tap to get it going.

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Speaker 1: Crank it for twenty to thirty seconds. The light should

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Speaker 1: go out, the gage should come up, and then you know,

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Speaker 1: if you want, let's find the fuel pump FUS, we

283
00:14:29,760 --> 00:14:31,960
Speaker 1: can pull that or the relay, put it back in.

284
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Speaker 1: Let it start. Now, the fuel that's in here is old.

285
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Speaker 1: How much fuels in the tank? I do not know

286
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Speaker 1: because the battery is dead right right, Yeah, you know

287
00:14:47,560 --> 00:14:50,800
Speaker 1: you're going to have a problem with you know, the

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Speaker 1: fuel that's in that tank because it's quite old. If

289
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Speaker 1: it's a quarter tank, I'm going to tell you to

290
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Speaker 1: dump twenty gallons in, which will probably just about fill

291
00:14:59,760 --> 00:15:04,000
Speaker 1: it might overfill it actually, and you know, let's blend

292
00:15:04,040 --> 00:15:07,680
Speaker 1: it down. If you have a mechanic that has a

293
00:15:07,800 --> 00:15:10,600
Speaker 1: some sort of a fuel injection cleaning kit, because you're

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Speaker 1: gonna end up having to do this anyway. You know,

295
00:15:13,040 --> 00:15:15,880
Speaker 1: we could run it depending upon what brand of fuel

296
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Speaker 1: system cleaner he uses. But sometimes some of the kits

297
00:15:19,840 --> 00:15:23,240
Speaker 1: have these aluminum cylinders that you can pour gasoline in,

298
00:15:23,280 --> 00:15:25,160
Speaker 1: so you put pint of gasoline in, mix it in

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Speaker 1: with some cleaner and that's the cleaning solution, just to

300
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Speaker 1: get it to run on fuel without using the fuel

301
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Speaker 1: that's in the tank. If we're concerned, you know, you

302
00:15:34,720 --> 00:15:36,960
Speaker 1: probably want to pull the fuel cap off and smell it.

303
00:15:37,000 --> 00:15:39,160
Speaker 1: Does it smell like varnish? Does it smell like gas?

304
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Speaker 1: Was it a real two and a half years? Was

305
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Speaker 1: it shorter? Was it longer? Or is that an actual number?

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Speaker 2: Now? It was? Well, it was she passed away in

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Speaker 2: June of twenty twenty two.

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Speaker 1: Okay, so yeah, it's a real number, twenty two June

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Speaker 1: twenty four. Yeah, it's two and a half years. Yeah,

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Speaker 1: I'm sorry by the way, you know, uh, and I

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Speaker 1: understand why you want to fix it.

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Speaker 2: Right, you know, I love it, you know, I repurchase

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Speaker 2: it through the legal stuff, you know what I mean.

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Speaker 1: Yeah, listen, sometimes that's sometimes that's how we we we

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Speaker 1: we show our respect and our admiration for those that

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00:16:20,840 --> 00:16:23,520
Speaker 1: have gone on. You know, we uh, we get to

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Speaker 1: ride around with them for a little bit, right, And

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Speaker 1: I get that one hundred percent, But that's what I

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Speaker 1: would be doing. And then once you get it to run,

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Speaker 1: you know, at this point, because we we don't know

321
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Speaker 1: unless we have real good service records. If it's wet,

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Speaker 1: change it, you know, any of the fluids, you know,

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00:16:39,920 --> 00:16:43,080
Speaker 1: pads and rotors, Yeah, calibers, I'm not so concerned about.

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Speaker 1: I bet you the calibers will be fine. You do

325
00:16:45,360 --> 00:16:48,240
Speaker 1: pads and rotors, clean and lube everything, do a break,

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Speaker 1: fluid flush. I bet you the brakes will work fine,

327
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Speaker 1: you know, and then just just do the rest of

328
00:16:53,280 --> 00:16:55,520
Speaker 1: the stuff that you would normally do. Trans cool what

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Speaker 1: you're gonna do and so on.

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Speaker 2: So all right, okay, can I ask one more quick question.

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Speaker 1: I'll tell you what. Yeah, go ahead real quick. I

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Speaker 1: may cut you short and we'll come back after the break.

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Speaker 1: But let's see how fast we can get it in.

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Speaker 2: Go ahead, okay with twenty fourteen Chevy Cruise. When I

335
00:17:13,680 --> 00:17:15,960
Speaker 2: come to the stop at bucks and bunks like the

336
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Speaker 2: old days when people had their oh yeah, the shops,

337
00:17:21,040 --> 00:17:22,560
Speaker 2: you know where they make them go up and down.

338
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Speaker 2: That's sometimes what I feel like my car's doing, right?

339
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Speaker 5: Is it?

340
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Speaker 1: Is it after a highway ride, Jeff? You know, like

341
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Speaker 1: if you're coming off the highway sixty five miles an hour,

342
00:17:31,640 --> 00:17:35,600
Speaker 1: boombeah pretty much? Yep, it doesn't do it around town

343
00:17:36,520 --> 00:17:37,240
Speaker 1: going slow?

344
00:17:37,320 --> 00:17:38,840
Speaker 2: Yes, it does, do it around town.

345
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Speaker 1: Okay, Now that's your car, not hers, right, all right,

346
00:17:43,520 --> 00:17:48,240
Speaker 1: and it's obviously it's when you're stepping on the break right, Okay,

347
00:17:48,320 --> 00:17:51,040
Speaker 1: tell you what sit tight, let me let me pull

348
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Speaker 1: over and take this puis. When we come back, we'll

349
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Speaker 1: answer Jeff's question and we'll get on to the rest

350
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Speaker 1: of our phone calls until then. I'm running Indy in

351
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Speaker 1: the car doctor eighty five five five six year own

352
00:18:00,320 --> 00:18:02,360
Speaker 1: nine nine zero zero. That is the car Doctor's twenty

353
00:18:02,359 --> 00:18:04,160
Speaker 1: four to seven number. I haven't said that yet today,

354
00:18:04,440 --> 00:18:06,320
Speaker 1: so know that you can call that number anytime, day

355
00:18:06,400 --> 00:18:07,879
Speaker 1: or night. I'll be back right after this.

356
00:18:08,040 --> 00:18:44,480
Speaker 5: Don't go away, and let's get back to the phones.

357
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Speaker 1: Let's go Jeff. You're still there, sir, Jeff Pennsylvania. So

358
00:18:49,240 --> 00:18:51,800
Speaker 1: we're talking about when you're coming to a stop with

359
00:18:51,880 --> 00:18:55,600
Speaker 1: your fourteen sonic, right, that's what it was. Yeah, you

360
00:18:55,640 --> 00:18:57,720
Speaker 1: get a you get a shake? Is it in the

361
00:18:57,760 --> 00:18:59,639
Speaker 1: steering wheel of the seat of your pants, Jeff or

362
00:18:59,640 --> 00:19:01,960
Speaker 1: both of the whole car just shakes and bucks.

363
00:19:02,680 --> 00:19:04,919
Speaker 2: The whole car just sakes. I would think somebody think

364
00:19:04,960 --> 00:19:06,920
Speaker 2: something's funny going on. If I had like a van.

365
00:19:07,200 --> 00:19:10,159
Speaker 1: Right, So why can't it be that we've got warped

366
00:19:10,200 --> 00:19:10,879
Speaker 1: break rotors.

367
00:19:14,119 --> 00:19:17,320
Speaker 2: I've had them taken care of before and that wasn't

368
00:19:17,320 --> 00:19:18,000
Speaker 2: the problem.

369
00:19:18,200 --> 00:19:19,920
Speaker 1: Okay, so did the problem.

370
00:19:20,040 --> 00:19:22,639
Speaker 2: It feels like it's something engine wise to me?

371
00:19:22,880 --> 00:19:25,440
Speaker 1: Really, Okay, So if you put the car in if

372
00:19:25,440 --> 00:19:27,960
Speaker 1: you put the car in neutral and coast to a stop,

373
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Speaker 1: does it still do it?

374
00:19:31,280 --> 00:19:32,800
Speaker 2: I'll be honest, I never tried that.

375
00:19:32,800 --> 00:19:36,359
Speaker 1: That's next, right, because just just because you had it

376
00:19:36,400 --> 00:19:38,720
Speaker 1: fixed doesn't mean they fixed it right, or it doesn't

377
00:19:38,760 --> 00:19:43,160
Speaker 1: mean it's it's not part of the problem. But you know,

378
00:19:43,400 --> 00:19:46,200
Speaker 1: if it's in neutral and you're coasting to a stop

379
00:19:46,240 --> 00:19:51,000
Speaker 1: and it doesn't do it, then it's not break it's powertrain,

380
00:19:51,080 --> 00:19:54,479
Speaker 1: engine related, something along those lines. No fault code, right,

381
00:19:54,560 --> 00:19:58,679
Speaker 1: No dashboard lights or on anything like that. No, how

382
00:19:58,680 --> 00:19:59,680
Speaker 1: many miles on the car.

383
00:20:01,200 --> 00:20:04,160
Speaker 2: One hundred and ninety eight thousand, okay, you.

384
00:20:04,119 --> 00:20:05,840
Speaker 1: Know, obviously i'd want to look at front end. I

385
00:20:05,880 --> 00:20:09,640
Speaker 1: want to go through suspension. They worked on front brakes, Jeff.

386
00:20:11,920 --> 00:20:14,600
Speaker 2: Oh, yes, the back and I'll get all the brakes.

387
00:20:14,359 --> 00:20:17,639
Speaker 1: Done before all right, and then if it goes away

388
00:20:17,760 --> 00:20:20,720
Speaker 1: in neutral or you know, if if if it doesn't

389
00:20:20,760 --> 00:20:22,399
Speaker 1: do it, or if it doesn't when it's in neutral

390
00:20:22,400 --> 00:20:24,920
Speaker 1: because it's from the break, What if we gently apply

391
00:20:25,040 --> 00:20:26,640
Speaker 1: the parking break, will it do it from a ten

392
00:20:26,680 --> 00:20:33,520
Speaker 1: mile roll? I don't know that, Okay, you know I'm

393
00:20:33,520 --> 00:20:35,479
Speaker 1: wondering will the parking breaks slow it down and make

394
00:20:35,520 --> 00:20:38,680
Speaker 1: a difference? All right, just keep it. Just keep in mind,

395
00:20:38,720 --> 00:20:41,000
Speaker 1: the faster you go applying the parking break, you're gonna

396
00:20:41,000 --> 00:20:44,879
Speaker 1: make the car spin around, you know, high speed versus

397
00:20:46,600 --> 00:20:48,240
Speaker 1: you know what, you know what that's like driving on

398
00:20:48,320 --> 00:20:53,040
Speaker 1: snowy roads. Right, So, but you know, if it is engine,

399
00:20:53,920 --> 00:20:55,800
Speaker 1: then we're going to start to plug in a scan

400
00:20:55,920 --> 00:20:57,920
Speaker 1: tool and start to look at fuel trims and things

401
00:20:57,960 --> 00:20:59,320
Speaker 1: like that. I want to start to see that, but

402
00:20:59,359 --> 00:21:01,000
Speaker 1: I want to know that it's engine. That would be

403
00:21:01,000 --> 00:21:02,760
Speaker 1: an odd That would be an odd complaint as an

404
00:21:02,760 --> 00:21:05,440
Speaker 1: engine fault. You know, I'd be more willing to bet

405
00:21:05,480 --> 00:21:08,280
Speaker 1: it's it's it's related to you know, somebody could put

406
00:21:08,560 --> 00:21:12,800
Speaker 1: breake rotors on the car if it's got a bent

407
00:21:12,960 --> 00:21:15,920
Speaker 1: hub or flange or a problem and a wheel bearing

408
00:21:16,040 --> 00:21:19,040
Speaker 1: or a the way the rotor sits, it's still going

409
00:21:19,080 --> 00:21:21,440
Speaker 1: to have the same pulse. So hopefully and not a

410
00:21:21,520 --> 00:21:23,720
Speaker 1: lot of guys do this anymore. But somebody strapped the

411
00:21:23,760 --> 00:21:26,919
Speaker 1: dial indicator to the vehicle and indicated the front hubs

412
00:21:26,920 --> 00:21:30,400
Speaker 1: to make sure they're around. And you know that'll tell

413
00:21:30,480 --> 00:21:32,320
Speaker 1: us whether or not. But put it in neutral, real

414
00:21:32,359 --> 00:21:35,479
Speaker 1: simple tests. Put it in neutral. Comer, step me do

415
00:21:35,560 --> 00:21:36,880
Speaker 1: that and then we can talk more.

416
00:21:38,400 --> 00:21:40,639
Speaker 2: Okay, if you come to a stop, it'll still bucking

417
00:21:40,720 --> 00:21:42,480
Speaker 2: brow but you're a complete stop.

418
00:21:44,359 --> 00:21:46,359
Speaker 1: Okay, so the engine's running rough?

419
00:21:46,359 --> 00:21:51,280
Speaker 2: Then doesn't really sound like it's running rough?

420
00:21:52,200 --> 00:21:53,320
Speaker 1: Well, what shakes in the car?

421
00:21:53,440 --> 00:21:56,680
Speaker 2: Jeff, the whole car?

422
00:21:58,600 --> 00:22:01,760
Speaker 1: So is this only while you're driving? Or is this

423
00:22:01,840 --> 00:22:03,280
Speaker 1: only while you're sitting still?

424
00:22:06,520 --> 00:22:08,879
Speaker 2: Only when you come to a stop. And then after

425
00:22:08,880 --> 00:22:10,879
Speaker 2: you come to a stop, that'll still shake.

426
00:22:11,160 --> 00:22:15,159
Speaker 1: Oh okay, put it in neutral. Does the shake go away?

427
00:22:15,320 --> 00:22:18,280
Speaker 1: Does the shake go away the neutral? If the shake

428
00:22:18,359 --> 00:22:20,159
Speaker 1: goes away in neutral, then it's going to be engine

429
00:22:20,200 --> 00:22:26,520
Speaker 1: mounts or something metal on metal is making contact. Okay,

430
00:22:26,600 --> 00:22:28,800
Speaker 1: all right, you got some homework to do, all right,

431
00:22:28,920 --> 00:22:29,840
Speaker 1: all right, you let me know.

432
00:22:29,960 --> 00:22:32,280
Speaker 2: I know, so all right, thank you very much.

433
00:22:32,320 --> 00:22:36,359
Speaker 1: You're very welcome, sir. You take good care. Yeah, it's

434
00:22:36,359 --> 00:22:39,600
Speaker 1: listen you so Hi, I work through that. It's about

435
00:22:39,920 --> 00:22:42,960
Speaker 1: It's about the communication process because it was when he

436
00:22:43,040 --> 00:22:45,320
Speaker 1: was moving, then it was when he was stopped. Very

437
00:22:45,320 --> 00:22:48,800
Speaker 1: important to be different and disseminate that. Let's go over

438
00:22:48,800 --> 00:22:52,000
Speaker 1: and talk to Ben in Virginia. Ben, how can I

439
00:22:52,000 --> 00:22:54,040
Speaker 1: help Ronny? And at your service? Er, yes, sir, what's

440
00:22:54,080 --> 00:22:54,480
Speaker 1: going on?

441
00:22:55,720 --> 00:23:01,639
Speaker 2: Okay? My two thousand and two was topped in it this afternoon,

442
00:23:02,040 --> 00:23:05,560
Speaker 2: and when the key is off, the brake pedal was hard.

443
00:23:06,160 --> 00:23:08,320
Speaker 2: As soon as I turned the key on, the brake

444
00:23:08,359 --> 00:23:11,960
Speaker 2: pedal went to the floor. So of course I've pumped

445
00:23:11,960 --> 00:23:13,800
Speaker 2: the brakes a couple of times and I heard a

446
00:23:13,840 --> 00:23:17,320
Speaker 2: wishing sound and goes all the way to the floor

447
00:23:17,359 --> 00:23:18,240
Speaker 2: when the key is on.

448
00:23:19,640 --> 00:23:26,600
Speaker 1: What what series Silverado? Has this been? Fifteen fifte Okay?

449
00:23:26,720 --> 00:23:29,720
Speaker 1: Does this have a vacuum break, booster or hydro boost?

450
00:23:31,720 --> 00:23:34,600
Speaker 2: It's I'm gonna I don't really know the difference. Ron it, Well,

451
00:23:34,680 --> 00:23:36,160
Speaker 2: it's a work truck model.

452
00:23:35,920 --> 00:23:41,440
Speaker 1: Yeah, gas WT model gas gas truck or diesel gas. Okay,

453
00:23:41,720 --> 00:23:43,639
Speaker 1: So if you pop the hood, you should have a round.

454
00:23:43,960 --> 00:23:46,119
Speaker 1: If you look where the master cylinder is, do you

455
00:23:46,160 --> 00:23:48,800
Speaker 1: know where the master has been? It would be right

456
00:23:49,840 --> 00:23:53,080
Speaker 1: right now, okay, right, you're looking at that big that

457
00:23:53,200 --> 00:23:57,080
Speaker 1: big can. So you should have a a diaphragm style looking.

458
00:23:57,359 --> 00:23:59,760
Speaker 1: If it's a vacuum booster, it'll have a vacuum boost.

459
00:23:59,800 --> 00:24:03,600
Speaker 1: If not, there's a is there a black hydraulic pump

460
00:24:03,640 --> 00:24:07,639
Speaker 1: assembly underneath the master cylinder with hydraulic hoses going in

461
00:24:07,680 --> 00:24:08,199
Speaker 1: and out of it.

462
00:24:09,840 --> 00:24:16,040
Speaker 2: There is an assembly under the fluid reservoir and that

463
00:24:16,080 --> 00:24:21,679
Speaker 2: goes into what looks like a big bowl. You know,

464
00:24:22,160 --> 00:24:27,320
Speaker 2: I'm saying it's around. I don't know. I wouldn't really

465
00:24:27,320 --> 00:24:30,439
Speaker 2: call this a diaphragm. It looks like a it's a

466
00:24:30,520 --> 00:24:34,440
Speaker 2: solid steel. It looks like a bowl.

467
00:24:34,600 --> 00:24:38,560
Speaker 1: It's about It's got a fourteen inch assembly underneath it.

468
00:24:38,560 --> 00:24:41,360
Speaker 1: It's got hydraulic lines coming from the power steering going

469
00:24:41,400 --> 00:24:41,880
Speaker 1: into it.

470
00:24:45,280 --> 00:24:48,000
Speaker 2: There's a line going to it on this one here

471
00:24:48,359 --> 00:24:51,959
Speaker 2: where the brake lines go into the little the junction

472
00:24:52,080 --> 00:24:55,800
Speaker 2: whatever that is under the brake fluid reservoir, and then

473
00:24:55,840 --> 00:24:59,440
Speaker 2: this goes right into the center of this. I guess

474
00:24:59,680 --> 00:25:02,320
Speaker 2: a like a pot you have.

475
00:25:02,480 --> 00:25:06,320
Speaker 1: You have hydro boost beIN so that system works off

476
00:25:06,359 --> 00:25:10,240
Speaker 1: the power steering. You can't you can't judge the brake

477
00:25:10,280 --> 00:25:12,520
Speaker 1: pedal with that off. You have to judge it with

478
00:25:12,600 --> 00:25:14,760
Speaker 1: the engine on if you start it up, how does

479
00:25:14,760 --> 00:25:15,680
Speaker 1: the brake pedal feel?

480
00:25:17,320 --> 00:25:19,200
Speaker 2: Once I started up, it goes to the floor.

481
00:25:19,480 --> 00:25:21,919
Speaker 1: Okay, So your brake pedal is on the floor, So

482
00:25:21,960 --> 00:25:23,680
Speaker 1: that means your red brake light is on on the

483
00:25:23,760 --> 00:25:28,160
Speaker 1: dashboard too, right, I did not notice that.

484
00:25:29,000 --> 00:25:31,760
Speaker 2: Okay, let's let's find out right now.

485
00:25:31,840 --> 00:25:34,399
Speaker 1: I'd be curious because if the red brake lights on,

486
00:25:34,440 --> 00:25:37,960
Speaker 1: it sounds like it blew a brake line. That would

487
00:25:37,960 --> 00:25:40,080
Speaker 1: be my that would be from my seat here.

488
00:25:41,600 --> 00:25:48,520
Speaker 2: Okay, let's see there are no warning lights on on

489
00:25:48,600 --> 00:25:49,280
Speaker 2: the dashboard.

490
00:25:49,280 --> 00:25:51,280
Speaker 1: Okay, but you step on the brake and the brake

491
00:25:51,320 --> 00:25:52,439
Speaker 1: pedal goes to the floor.

492
00:25:53,520 --> 00:25:58,440
Speaker 2: Oh, absolutely, and I'm gonna do it. If you heard

493
00:25:58,440 --> 00:26:01,000
Speaker 2: that noise, no, it.

494
00:26:00,960 --> 00:26:03,600
Speaker 1: Almost it almost sounds like the master failed or this

495
00:26:03,720 --> 00:26:06,160
Speaker 1: vehicle has suffered some sort of a hydraulic failure.

496
00:26:08,280 --> 00:26:08,680
Speaker 2: Okay.

497
00:26:08,880 --> 00:26:10,240
Speaker 1: Is it hard to push the pedal?

498
00:26:11,560 --> 00:26:13,119
Speaker 2: Oh no, it goes down real easy.

499
00:26:13,320 --> 00:26:15,760
Speaker 1: Okay, but it goes to have any breaks.

500
00:26:16,040 --> 00:26:18,119
Speaker 2: The only time to break engages is when it's right

501
00:26:18,160 --> 00:26:18,800
Speaker 2: at the bottom.

502
00:26:18,880 --> 00:26:23,199
Speaker 1: Okay. So you've either lost one half of the system

503
00:26:23,320 --> 00:26:27,240
Speaker 1: or the other, or there is a leak, any puddles

504
00:26:27,280 --> 00:26:27,959
Speaker 1: under the vehicle.

505
00:26:29,880 --> 00:26:33,240
Speaker 2: I did not go to that are. It does look

506
00:26:33,400 --> 00:26:36,479
Speaker 2: like under the under the hood there there might be

507
00:26:36,520 --> 00:26:37,240
Speaker 2: some spatter.

508
00:26:37,800 --> 00:26:42,159
Speaker 1: Okay, so sounds like a line rusted through somewhere and

509
00:26:42,200 --> 00:26:44,679
Speaker 1: you're losing hydraulic break fluids. So I would tell you

510
00:26:44,720 --> 00:26:49,239
Speaker 1: not to drive the vehicle obviously no breaks. Yeah, it

511
00:26:49,240 --> 00:26:54,080
Speaker 1: sounds like you already knew that though. Yeah, so it

512
00:26:54,200 --> 00:26:56,560
Speaker 1: sounds like it sounds like you're headed for some type

513
00:26:56,560 --> 00:27:00,760
Speaker 1: of hydraulic repair. I would be cautious to be twenty

514
00:27:00,760 --> 00:27:06,119
Speaker 1: three years old. Steal lines Virginia, right, you know, salt

515
00:27:06,160 --> 00:27:10,280
Speaker 1: corrosion probably very much so worth fixing. Just got to

516
00:27:10,280 --> 00:27:13,440
Speaker 1: look at all the lines, change everything. Tell your mechanic

517
00:27:13,440 --> 00:27:15,040
Speaker 1: you're gonna have a mechanic to this, or you're gonna

518
00:27:15,080 --> 00:27:15,840
Speaker 1: do this on your own.

519
00:27:17,000 --> 00:27:19,240
Speaker 2: Oh, I'll be doing whatever gets done, all.

520
00:27:19,200 --> 00:27:21,720
Speaker 1: Right, if you're gonna if you need steel brake line

521
00:27:21,760 --> 00:27:25,480
Speaker 1: for this, if you get down to your parts house.

522
00:27:25,640 --> 00:27:28,240
Speaker 1: I know, going back, I haven't looked in a while,

523
00:27:28,280 --> 00:27:31,119
Speaker 1: but going back, oh, three four years ago, AC Delco

524
00:27:31,200 --> 00:27:33,879
Speaker 1: and GM they came out with break line kits for

525
00:27:33,920 --> 00:27:37,520
Speaker 1: these vehicles where you could go in and purchase relatively

526
00:27:37,640 --> 00:27:40,800
Speaker 1: cheap too. I remember this as being like two two

527
00:27:40,880 --> 00:27:44,040
Speaker 1: hundred and fifty dollars kits, and they were coded lines,

528
00:27:44,080 --> 00:27:48,040
Speaker 1: bent and you know, shaped to match the vehicle, and

529
00:27:48,080 --> 00:27:51,000
Speaker 1: you could replace all the lines with factory lines. You'd

530
00:27:51,000 --> 00:27:52,520
Speaker 1: have to drop the gas tank to do it, but

531
00:27:52,560 --> 00:27:54,199
Speaker 1: you want to do a nice job, you know, if

532
00:27:54,200 --> 00:27:56,400
Speaker 1: it's a work vehicle, you plan on keeping nothing wrong

533
00:27:56,440 --> 00:27:59,720
Speaker 1: with that. You may also find that if you can't

534
00:27:59,720 --> 00:28:02,080
Speaker 1: find the leak up front, but it's still losing fluid,

535
00:28:02,119 --> 00:28:05,040
Speaker 1: or it still has no brake pedal, that the line

536
00:28:05,119 --> 00:28:07,439
Speaker 1: behind the gas tank down the driver's side of the

537
00:28:07,440 --> 00:28:09,879
Speaker 1: frame rail blew and you don't see it because the

538
00:28:09,920 --> 00:28:12,159
Speaker 1: gas tank's hiding it until it decides to drain all

539
00:28:12,200 --> 00:28:14,880
Speaker 1: the way out. Bottom line, it's got to have it.

540
00:28:14,880 --> 00:28:17,240
Speaker 1: It's gotta have a pedal. It's either got a defective

541
00:28:17,280 --> 00:28:20,200
Speaker 1: master cylinder for some reason, or it's got a loss

542
00:28:20,200 --> 00:28:22,960
Speaker 1: of hydraulics because it's leaking through a bad line. There's

543
00:28:22,960 --> 00:28:23,800
Speaker 1: not much else it can do.

544
00:28:23,960 --> 00:28:26,879
Speaker 2: Ok all right, I got it, Okay, all right, kiddle

545
00:28:27,520 --> 00:28:30,240
Speaker 2: doesn't look low. But yeah, I mean, I'm sure I

546
00:28:30,280 --> 00:28:32,800
Speaker 2: don't drive it that much, but it probably just hasn't

547
00:28:33,000 --> 00:28:33,640
Speaker 2: shown up yet.

548
00:28:33,680 --> 00:28:36,720
Speaker 1: Yeah, just be fortunate it happened in the yard, right,

549
00:28:36,760 --> 00:28:39,120
Speaker 1: You weren't driving down the road at sixty miles an hour.

550
00:28:39,960 --> 00:28:41,640
Speaker 2: You know, I was thinking the exact same thing.

551
00:28:41,800 --> 00:28:44,960
Speaker 1: Yes, great, mindstinkle like my friend, You'll be well, Ben,

552
00:28:45,040 --> 00:28:46,600
Speaker 1: have a good rest of the day. I'm running any

553
00:28:46,640 --> 00:29:01,720
Speaker 1: in the car doctor, Rebecca. Right after this, let's uh,

554
00:29:01,840 --> 00:29:04,880
Speaker 1: let's go to Brian, North Carolina. Oh wait, Chevy Suburban. Brian.

555
00:29:04,920 --> 00:29:06,400
Speaker 1: Welcome to the car doctor. What's going on?

556
00:29:07,800 --> 00:29:08,800
Speaker 2: Thank you? Ron?

557
00:29:08,920 --> 00:29:11,840
Speaker 6: Hey, I've got a two thousand and eight Chevy Suburban.

558
00:29:11,880 --> 00:29:13,600
Speaker 6: I love my car just as much as the films

559
00:29:13,640 --> 00:29:18,480
Speaker 6: like you love yours. The So I'll start the car

560
00:29:18,560 --> 00:29:21,840
Speaker 6: up and uh, everything will be fine. Then I will

561
00:29:21,880 --> 00:29:24,920
Speaker 6: put it in gear and I'll get off, and very

562
00:29:24,920 --> 00:29:27,960
Speaker 6: often I'll get this ding ding ding warning time and

563
00:29:28,120 --> 00:29:30,360
Speaker 6: not the service engine light. But you know where the

564
00:29:30,400 --> 00:29:32,800
Speaker 6: odometer comes in and where the you know, you can

565
00:29:32,840 --> 00:29:35,440
Speaker 6: check you mileage and your trip doometer blah blah blah.

566
00:29:35,480 --> 00:29:38,440
Speaker 2: Yeah. The driver information center, go ahead.

567
00:29:38,240 --> 00:29:41,680
Speaker 1: Yeah, the driver information center, go ahead, Yeah.

568
00:29:41,720 --> 00:29:41,920
Speaker 2: Yeah.

569
00:29:42,200 --> 00:29:43,560
Speaker 6: I call it the I don't want to call it.

570
00:29:44,120 --> 00:29:49,520
Speaker 1: That's why, that's why.

571
00:29:45,760 --> 00:29:51,440
Speaker 6: That's but anyway, you have the driver that he I

572
00:29:51,480 --> 00:29:54,560
Speaker 6: see the driver information center and uh, so it pops

573
00:29:54,640 --> 00:29:58,680
Speaker 6: up passenger door ajar open and none of none of

574
00:29:58,680 --> 00:30:02,320
Speaker 6: them are open. And and as such as such, I

575
00:30:02,360 --> 00:30:05,880
Speaker 6: cannot run the dome lights because the dome lights assume

576
00:30:06,000 --> 00:30:10,040
Speaker 6: that the doors open, so it wants to run even

577
00:30:10,040 --> 00:30:12,480
Speaker 6: though the lights aren't on. It runs down the battery

578
00:30:12,880 --> 00:30:17,440
Speaker 6: right right, so and I can't find anything. Go ahead.

579
00:30:17,480 --> 00:30:20,440
Speaker 1: There was a there was a bulletin way back when

580
00:30:20,440 --> 00:30:21,800
Speaker 1: I don't think it's going to be this, but just

581
00:30:21,800 --> 00:30:23,560
Speaker 1: to show you where I would start, there's a bulletin

582
00:30:23,560 --> 00:30:25,959
Speaker 1: from June of two thousand and nine where they came

583
00:30:26,000 --> 00:30:29,920
Speaker 1: out with a different door latch assembly, and it seemed

584
00:30:29,960 --> 00:30:33,400
Speaker 1: like a lot of the problem was the right rear latch,

585
00:30:33,920 --> 00:30:38,520
Speaker 1: the right rear door handle assembly itself. You can take

586
00:30:38,520 --> 00:30:40,160
Speaker 1: a look at GM if you can get your hands

587
00:30:40,160 --> 00:30:45,480
Speaker 1: on a GM p T pit or bulletin pit. Forty

588
00:30:45,520 --> 00:30:48,560
Speaker 1: six six A is an Apple dated June or July

589
00:30:48,680 --> 00:30:50,880
Speaker 1: of two thousand and nine, if I remember right, And

590
00:30:50,960 --> 00:30:54,240
Speaker 1: they talked about new door latch assemblies and handles and such.

591
00:30:54,760 --> 00:30:56,520
Speaker 1: There was a problem with the way they made the

592
00:30:56,520 --> 00:30:58,680
Speaker 1: original one, and moisture got in there and ruined the

593
00:30:58,840 --> 00:31:02,480
Speaker 1: ruin the switch. I would also if you have access.

594
00:31:02,600 --> 00:31:04,280
Speaker 1: What sort of scan tool do you have? Do you

595
00:31:04,320 --> 00:31:04,880
Speaker 1: have anything?

596
00:31:06,360 --> 00:31:08,840
Speaker 6: Yeah, inexpensivebd on NAPO.

597
00:31:09,080 --> 00:31:11,520
Speaker 1: Yeah, you need to you need to have something that

598
00:31:11,560 --> 00:31:13,760
Speaker 1: would get in, that would get into the body module

599
00:31:14,520 --> 00:31:17,600
Speaker 1: and you know, look to see you'll be able to

600
00:31:17,640 --> 00:31:20,120
Speaker 1: see door switches and see who's reporting. What If you're

601
00:31:20,120 --> 00:31:23,200
Speaker 1: sitting in the vehicle with four, you know, four switches

602
00:31:23,240 --> 00:31:26,320
Speaker 1: and you know all four of them report closed, then

603
00:31:26,360 --> 00:31:28,520
Speaker 1: I'm gonna think we got a confused body module. But

604
00:31:28,560 --> 00:31:30,040
Speaker 1: I'm willing to bet one of them is going to

605
00:31:30,080 --> 00:31:34,160
Speaker 1: show open the fact that this says passenger side. It's

606
00:31:34,240 --> 00:31:36,880
Speaker 1: gonna be, you know, one of the passenger side doors.

607
00:31:37,520 --> 00:31:39,120
Speaker 1: Just if you want to take a gamble because you

608
00:31:39,120 --> 00:31:42,160
Speaker 1: don't have access to a scan tool. If you were

609
00:31:42,320 --> 00:31:49,360
Speaker 1: to take the uh passenger side door panel off and

610
00:31:49,560 --> 00:31:51,200
Speaker 1: you know, find the wiring that leads up to the

611
00:31:51,240 --> 00:31:54,640
Speaker 1: switch in the handle and the latch assembly and either

612
00:31:55,080 --> 00:31:57,520
Speaker 1: either unplug it. Does the light do you have operation

613
00:31:57,560 --> 00:31:59,000
Speaker 1: of the dollmites? I think it's gonna be that you're

614
00:31:59,000 --> 00:32:01,360
Speaker 1: gonna have to unplug it. Find the two wires in

615
00:32:01,440 --> 00:32:04,280
Speaker 1: a wiring diagram the controller tell it about the switch,

616
00:32:04,680 --> 00:32:08,200
Speaker 1: and you know, jumper them to to replicate switch closure,

617
00:32:09,200 --> 00:32:11,080
Speaker 1: or you're gonna have to go over to that door

618
00:32:11,760 --> 00:32:14,160
Speaker 1: and you know, maybe snap it a couple of times

619
00:32:14,200 --> 00:32:16,640
Speaker 1: and smack it around, be a little snotty to it

620
00:32:17,000 --> 00:32:19,080
Speaker 1: and does that Does that change something?

621
00:32:20,200 --> 00:32:20,400
Speaker 2: You know?

622
00:32:20,640 --> 00:32:23,560
Speaker 1: Or or or try closing the latch with a screwdriver

623
00:32:24,080 --> 00:32:26,480
Speaker 1: and cycling it real hard. Does that do anything? But

624
00:32:26,600 --> 00:32:28,600
Speaker 1: I don't know. I'd pay attention to that right rear

625
00:32:28,680 --> 00:32:30,200
Speaker 1: door that seemed to be where a lot of the

626
00:32:30,240 --> 00:32:33,600
Speaker 1: problems were. And the fact that this says passenger side.

627
00:32:34,280 --> 00:32:35,800
Speaker 1: You know, you want to play the odds. If not,

628
00:32:35,840 --> 00:32:38,040
Speaker 1: you got to go the scan tool routine and diagnose it.

629
00:32:38,120 --> 00:32:39,960
Speaker 1: You know, the more the more formal way.

630
00:32:40,560 --> 00:32:45,400
Speaker 6: So all right, yes, hey listen, uh that I gives

631
00:32:45,440 --> 00:32:47,800
Speaker 6: you a place to start. I truly appreciate you taking

632
00:32:47,840 --> 00:32:48,160
Speaker 6: my call.

633
00:32:48,200 --> 00:32:50,080
Speaker 1: You're very welcome, sir. You need more, send me an

634
00:32:50,080 --> 00:32:52,320
Speaker 1: email Ron at cardoctorshow dot com. If you need a

635
00:32:52,360 --> 00:32:55,120
Speaker 1: wiring diagram, I'm glad to send you one. Just shoot

636
00:32:55,160 --> 00:32:57,160
Speaker 1: me a VN so I have a ven to work from,

637
00:32:57,240 --> 00:32:59,440
Speaker 1: or license plate in the state or registration for the vehicle.

638
00:32:59,560 --> 00:33:01,560
Speaker 1: You'd be wa well, Brian, thanks so much. I'm Ron

639
00:33:01,640 --> 00:33:03,720
Speaker 1: any and the car doctor. We're coming back right after this.

640
00:33:18,920 --> 00:33:22,280
Speaker 1: I talked to Peggy this week. Peggy's a regular customer

641
00:33:22,320 --> 00:33:24,320
Speaker 1: at the shop, and she was in picking up her

642
00:33:24,360 --> 00:33:27,280
Speaker 1: Volkswagen one day and we were talking about, you know,

643
00:33:28,040 --> 00:33:30,320
Speaker 1: bottom line and I say this, you know, in all humility.

644
00:33:30,400 --> 00:33:32,000
Speaker 1: She said, you know, I really appreciate the way you

645
00:33:32,000 --> 00:33:33,400
Speaker 1: guys look at the car and take care of it.

646
00:33:33,440 --> 00:33:35,239
Speaker 1: And you know, I feel confident when I leave here.

647
00:33:35,280 --> 00:33:36,680
Speaker 1: And she says, I wasn't getting that when I was

648
00:33:36,680 --> 00:33:39,880
Speaker 1: going to the other shop, which obviously something was missing.

649
00:33:39,920 --> 00:33:41,760
Speaker 1: That's why she ended up on our doorstep a couple

650
00:33:41,800 --> 00:33:46,720
Speaker 1: of years back. But she was sort of surprised to see,

651
00:33:47,560 --> 00:33:49,920
Speaker 1: you know. Somehow we got in the conversation about you know,

652
00:33:49,920 --> 00:33:51,600
Speaker 1: how busy are you and this and that. I was

653
00:33:51,600 --> 00:33:54,400
Speaker 1: trying to explain to her, you know, we're not taking

654
00:33:54,440 --> 00:33:55,320
Speaker 1: every car.

655
00:33:55,360 --> 00:33:55,680
Speaker 2: We're not.

656
00:33:56,200 --> 00:33:58,360
Speaker 1: Unfortunately, we're in that position. You know, we've been doing

657
00:33:58,360 --> 00:34:00,520
Speaker 1: this a while and we've got a good repute and

658
00:34:01,520 --> 00:34:03,440
Speaker 1: you know, we're taking new customers on a case by

659
00:34:03,480 --> 00:34:05,880
Speaker 1: case basis. And she said, what are the reasons why

660
00:34:05,920 --> 00:34:09,200
Speaker 1: you're not taking customers? And I said, you know, I said,

661
00:34:09,239 --> 00:34:12,040
Speaker 1: because there's only so far I can educate a person,

662
00:34:12,120 --> 00:34:14,920
Speaker 1: and sometimes it's like that. You know, it sounds strange

663
00:34:14,920 --> 00:34:16,560
Speaker 1: from the guy who's on radio every week trying to

664
00:34:16,640 --> 00:34:18,839
Speaker 1: educate you guys about cars, but the fact that if

665
00:34:18,880 --> 00:34:22,560
Speaker 1: you're sitting there listening, you're willing to learn. And there's

666
00:34:22,560 --> 00:34:25,520
Speaker 1: nothing worse than an audience that doesn't want to learn

667
00:34:25,520 --> 00:34:28,520
Speaker 1: about the product that you're talking about. And I explained

668
00:34:28,520 --> 00:34:30,319
Speaker 1: to her how so many people are out there still

669
00:34:30,400 --> 00:34:32,719
Speaker 1: driving around on eight nine year old batteries and then

670
00:34:32,719 --> 00:34:35,239
Speaker 1: they have the crisis at the last minute, or you know.

671
00:34:35,280 --> 00:34:37,960
Speaker 1: And as I'm explaining all this to her, the woman

672
00:34:38,080 --> 00:34:40,520
Speaker 1: who thought our oil change was too much money and

673
00:34:41,480 --> 00:34:44,480
Speaker 1: overkill stopped back because the last repair shops she had

674
00:34:44,480 --> 00:34:46,440
Speaker 1: just been too for an oil change. She stuck her

675
00:34:46,480 --> 00:34:47,960
Speaker 1: head in the door and said, hey, my tire pressure

676
00:34:48,040 --> 00:34:49,840
Speaker 1: lights on. Can you add some air to my tires?

677
00:34:49,840 --> 00:34:51,640
Speaker 1: I mean, Peggy and I looked at each other and laughed.

678
00:34:51,719 --> 00:34:54,279
Speaker 1: So sometimes it's just so obvious. The answer is right

679
00:34:54,280 --> 00:34:56,640
Speaker 1: in front of your face. I'm running ady in the car, doctor,

680
00:34:56,680 --> 00:34:58,319
Speaker 1: and I'm reminding each and every one of you till

681
00:34:58,320 --> 00:35:01,840
Speaker 1: the next time. Good mechanics aren't expensive, they're priceless.

682
00:35:02,239 --> 00:35:02,560
Speaker 2: See you