1 00:00:15,920 --> 00:00:20,400 Speaker 1: Lute force. If it doesn't work, you're just not using enough. 2 00:00:21,079 --> 00:00:26,040 Speaker 1: You're listening to soft Rep Radio Special Operations, Military Nails 3 00:00:26,239 --> 00:00:29,400 Speaker 1: and straight talk with the guys in the community. 4 00:00:40,840 --> 00:00:43,479 Speaker 2: Hey, what's up? Hello? Is this thing on? 5 00:00:43,920 --> 00:00:46,800 Speaker 3: I think so it's your main man, rad And I 6 00:00:46,880 --> 00:00:49,800 Speaker 3: am here and I am with soft Rep Radio talking 7 00:00:49,880 --> 00:00:51,839 Speaker 3: with a cool guest and I'm going to introduce you 8 00:00:51,880 --> 00:00:54,320 Speaker 3: to him in just a second. But first I want 9 00:00:54,320 --> 00:00:57,440 Speaker 3: to remind you about the book club that soft Reap 10 00:00:57,560 --> 00:01:01,320 Speaker 3: dot Com Forward Slash Book hyphen club. Go check out 11 00:01:01,400 --> 00:01:04,800 Speaker 3: some cool books curated by those guys and gals behind 12 00:01:04,840 --> 00:01:08,160 Speaker 3: the scenes in the Special Operations world. For someone like you. 13 00:01:08,600 --> 00:01:10,840 Speaker 3: That's right, read a book. It's good for your brain. 14 00:01:11,080 --> 00:01:13,360 Speaker 3: And the other thing I'm going to talk about is 15 00:01:13,440 --> 00:01:16,000 Speaker 3: the merch store. So we have all sorts of cool 16 00:01:16,040 --> 00:01:19,759 Speaker 3: branded items for SOFTWAREP and software dot Com and SOFTWAREP 17 00:01:19,880 --> 00:01:22,040 Speaker 3: Radio and we love seeing you guys tag us all 18 00:01:22,080 --> 00:01:25,520 Speaker 3: over social media picking that stuff up. Please continue to 19 00:01:25,520 --> 00:01:28,000 Speaker 3: do so. It helps keep the fireplace burning. Yeah, it's 20 00:01:28,080 --> 00:01:32,040 Speaker 3: natural gas, I know, So listen, I have a very 21 00:01:32,080 --> 00:01:36,120 Speaker 3: cool guess. Okay, so today I have Chris Halberg on 22 00:01:36,240 --> 00:01:38,040 Speaker 3: with me today and I'm going to read you a 23 00:01:38,080 --> 00:01:40,080 Speaker 3: little bit about Chris's bio, and we're going to say 24 00:01:40,160 --> 00:01:43,560 Speaker 3: hi to him. So about Chris Chris Hallberg, CEO and 25 00:01:43,680 --> 00:01:47,800 Speaker 3: founder incs excuse me of bis sergeant dot com. That's 26 00:01:47,800 --> 00:01:49,480 Speaker 3: where I'm out on his website and reading his bio. 27 00:01:49,800 --> 00:01:54,080 Speaker 3: So about Chris Chris Hallberg, CEO and founder inc Inc. 28 00:01:54,200 --> 00:01:57,640 Speaker 3: Dot COM's Top fifty Leadership and Management Experts number nine 29 00:01:57,640 --> 00:02:03,800 Speaker 3: in twenty fourteen. He's an expert implementer, go expand software founder, CEO, coach, 30 00:02:04,120 --> 00:02:08,000 Speaker 3: author of the Business Sergeant's Field Manual. So RTFM for 31 00:02:08,080 --> 00:02:12,359 Speaker 3: you out there, twenty plus years helping companies scale through systems, 32 00:02:12,400 --> 00:02:16,519 Speaker 3: structure and leadership excellence. Army National Guard, Military Police staff 33 00:02:16,520 --> 00:02:20,560 Speaker 3: sartant veteran of nine years of service. Civilian law enforcement 34 00:02:20,600 --> 00:02:24,240 Speaker 3: officer with six years of service. Welcome to the show, Chris. 35 00:02:24,280 --> 00:02:26,480 Speaker 3: It's great to finally group up with you today. 36 00:02:26,840 --> 00:02:28,800 Speaker 4: Awesome to be here today, Rad, thanks so much for 37 00:02:28,840 --> 00:02:29,400 Speaker 4: having me on. 38 00:02:29,880 --> 00:02:33,000 Speaker 3: Yeah, you know when your team reached out and said, hey, Rad, 39 00:02:33,040 --> 00:02:34,399 Speaker 3: we think that you'd be a great fit. 40 00:02:34,639 --> 00:02:36,880 Speaker 2: After you guys listened to some other podcasts, I was like, 41 00:02:36,960 --> 00:02:37,520 Speaker 2: let's have it. 42 00:02:37,840 --> 00:02:40,040 Speaker 3: I love having those that want to rock out with 43 00:02:40,120 --> 00:02:42,000 Speaker 3: us on our show, so welcome to the show. And 44 00:02:42,160 --> 00:02:44,520 Speaker 3: just before we were talking about def Leopard, So I mean, 45 00:02:44,560 --> 00:02:45,000 Speaker 3: like it's. 46 00:02:44,840 --> 00:02:48,560 Speaker 2: Going to be that kind of show. Let's do it exactly. 47 00:02:48,560 --> 00:02:49,400 Speaker 2: And the reason why we're. 48 00:02:49,240 --> 00:02:51,320 Speaker 3: Talking about Deaf Leopard to my fans and to everybody 49 00:02:51,320 --> 00:02:53,920 Speaker 3: listening is I just took my wife to Vegas the 50 00:02:53,960 --> 00:02:56,519 Speaker 3: other day and went saw def Leopard at the Residency 51 00:02:56,840 --> 00:02:59,799 Speaker 3: for like an early Valentine's Day getaway, and it worked 52 00:02:59,840 --> 00:03:02,400 Speaker 3: out and all aspects of what you would imagine def Leppard. 53 00:03:02,400 --> 00:03:05,000 Speaker 3: Thank you, bros. We appreciate you. Okay, it was a 54 00:03:05,040 --> 00:03:07,160 Speaker 3: good time. And you said you're a def Leopard fan. 55 00:03:07,800 --> 00:03:08,000 Speaker 2: Yeah. 56 00:03:08,120 --> 00:03:11,160 Speaker 4: Last time they came to Denver, my wife and I went, and, 57 00:03:11,680 --> 00:03:15,519 Speaker 4: like you could just I watched their YouTube channel, so 58 00:03:15,560 --> 00:03:17,640 Speaker 4: I see kind of the behind the scenes stuff and 59 00:03:17,760 --> 00:03:21,960 Speaker 4: these guys are what in their sixties, and they're rehearsing, 60 00:03:22,200 --> 00:03:25,240 Speaker 4: they're taking care of themselves. They sound amazing, Like no 61 00:03:25,280 --> 00:03:28,200 Speaker 4: one sounds as good as def Leppard this many years in. 62 00:03:28,440 --> 00:03:30,360 Speaker 4: They put on such a great show and I was 63 00:03:30,400 --> 00:03:31,240 Speaker 4: really impressed, you know. 64 00:03:31,280 --> 00:03:33,520 Speaker 3: And I go to so many shows and see so 65 00:03:33,560 --> 00:03:36,160 Speaker 3: many rock and rollers that I kind of watch guitars 66 00:03:36,200 --> 00:03:38,720 Speaker 3: and I watched the drums and you know, granted he's 67 00:03:38,720 --> 00:03:40,800 Speaker 3: the drummer from Deaf Leppard, only has one arm, so 68 00:03:40,840 --> 00:03:42,720 Speaker 3: that that kind of throws me off a little bit 69 00:03:42,720 --> 00:03:45,200 Speaker 3: because he's got pedals. So I'm watching guitar players, man, 70 00:03:45,240 --> 00:03:47,800 Speaker 3: and they're playing right, They're not like they made. Maybe 71 00:03:47,800 --> 00:03:50,160 Speaker 3: there's a backup track, but I mean the whole guitar, 72 00:03:50,600 --> 00:03:52,520 Speaker 3: the whole lead that he was playing in so many 73 00:03:52,560 --> 00:03:55,360 Speaker 3: of the songs were just like him standing front and 74 00:03:55,400 --> 00:03:56,360 Speaker 3: center playing the guitar. 75 00:03:56,440 --> 00:03:57,720 Speaker 2: I was just like, that's what's up, dude. 76 00:03:57,760 --> 00:04:02,960 Speaker 3: So you know, just consistency, consistency and consistency, and I'm 77 00:04:03,000 --> 00:04:06,200 Speaker 3: sure that you bring that to your business mentality. 78 00:04:07,320 --> 00:04:11,240 Speaker 4: Yeah, I mean, it's doing all the basics well, allows 79 00:04:11,280 --> 00:04:13,440 Speaker 4: you to go to the next level. So think about 80 00:04:13,480 --> 00:04:16,360 Speaker 4: this rad. I see organizations. They might have a real 81 00:04:16,400 --> 00:04:18,840 Speaker 4: big strength. Let me just talk about like it's ten 82 00:04:18,880 --> 00:04:22,280 Speaker 4: feet off the ground, but part of their company is 83 00:04:22,800 --> 00:04:27,000 Speaker 4: stuck in the pavement, breaking concrete everywhere it goes. So 84 00:04:27,080 --> 00:04:29,040 Speaker 4: it doesn't really matter if you have like this big 85 00:04:29,080 --> 00:04:34,719 Speaker 4: strength if you can't support it with the holistic like excellence. 86 00:04:35,120 --> 00:04:37,719 Speaker 4: So my thing is like, let's be a hovercraft. Let's 87 00:04:37,760 --> 00:04:40,000 Speaker 4: just get the whole company six inches off the ground, 88 00:04:40,040 --> 00:04:41,520 Speaker 4: and then we can move it wherever we want to. 89 00:04:41,880 --> 00:04:43,680 Speaker 4: Then we can decide how how we want to go. 90 00:04:44,040 --> 00:04:46,400 Speaker 4: But you need balance in business, just like you need 91 00:04:46,440 --> 00:04:49,200 Speaker 4: in life or at a great rock show, right. 92 00:04:48,920 --> 00:04:53,920 Speaker 3: Yeah, exactly, and practice and you know, hitting the wrong 93 00:04:54,000 --> 00:04:57,920 Speaker 3: chord that's going to happen in rock, in life and 94 00:04:57,960 --> 00:04:58,600 Speaker 3: in business. 95 00:04:58,839 --> 00:05:01,680 Speaker 2: But you can't off the show. The show must continue. 96 00:05:01,720 --> 00:05:04,200 Speaker 3: So you know, you may realize you hit the wrong chord, 97 00:05:04,240 --> 00:05:08,200 Speaker 3: but maybe the up the consumer or you know, the 98 00:05:08,240 --> 00:05:11,520 Speaker 3: listener doesn't realize it, you know, so you know, you 99 00:05:11,600 --> 00:05:13,640 Speaker 3: continue to play through the show like the show must 100 00:05:13,720 --> 00:05:16,640 Speaker 3: go on. And I think in business we do hit 101 00:05:16,720 --> 00:05:20,119 Speaker 3: speed bumps that are like, you know, did that just happen? 102 00:05:20,200 --> 00:05:20,920 Speaker 2: What just happened? 103 00:05:21,040 --> 00:05:23,520 Speaker 3: My whole my whole point of sales software just crashed 104 00:05:23,520 --> 00:05:25,200 Speaker 3: on me in the middle of Black Friday? 105 00:05:26,040 --> 00:05:28,440 Speaker 2: Do I freak out? I can't freak out. 106 00:05:28,360 --> 00:05:29,960 Speaker 3: Because I got a whole line of customers who my 107 00:05:29,960 --> 00:05:32,400 Speaker 3: store waiting to pay and I want all that payment, 108 00:05:32,480 --> 00:05:37,360 Speaker 3: So I have to, you know, then think strategy strategically, 109 00:05:37,400 --> 00:05:38,839 Speaker 3: like how am I going to fix the situation? Do 110 00:05:38,880 --> 00:05:40,919 Speaker 3: I call the point of sale software? Do I just 111 00:05:40,960 --> 00:05:43,120 Speaker 3: reboot the computer. Do I do all these things? And 112 00:05:43,200 --> 00:05:45,600 Speaker 3: I go through all these like emergency checklists to get 113 00:05:45,640 --> 00:05:47,680 Speaker 3: the point of sale backup and running to take their 114 00:05:47,720 --> 00:05:49,760 Speaker 3: money right, because you have to stay. The show must 115 00:05:49,800 --> 00:05:53,839 Speaker 3: go on. The business has to continue to flow fluidly. 116 00:05:54,200 --> 00:05:56,240 Speaker 3: And I like to use the reference of a category 117 00:05:56,279 --> 00:05:59,640 Speaker 3: five river. So I've built my companies and my life 118 00:06:00,640 --> 00:06:04,039 Speaker 3: based off of a category five river. Right, very challenging, 119 00:06:04,240 --> 00:06:06,680 Speaker 3: very violent, lots of things in its way. 120 00:06:06,760 --> 00:06:08,680 Speaker 2: But what happens is that category. 121 00:06:08,240 --> 00:06:12,440 Speaker 3: Five makes its own path down whatever canyon or grand 122 00:06:12,480 --> 00:06:15,239 Speaker 3: canyon it's moving through. Whereas you have like a pond, 123 00:06:15,600 --> 00:06:19,080 Speaker 3: and a pond is super deep and stagnant and it 124 00:06:19,080 --> 00:06:21,440 Speaker 3: has lily pads, and you're like, oh, that water looks 125 00:06:21,440 --> 00:06:24,000 Speaker 3: glassy and clean and something I can drink. But when 126 00:06:24,000 --> 00:06:25,800 Speaker 3: you go to drink it, you see this floating dead 127 00:06:25,839 --> 00:06:28,840 Speaker 3: deer in it. There's this floating deer in the pond, 128 00:06:29,200 --> 00:06:31,160 Speaker 3: and there's no movement of water. 129 00:06:31,240 --> 00:06:31,480 Speaker 2: You know. 130 00:06:31,560 --> 00:06:34,680 Speaker 3: So I choose to put my business as a category 131 00:06:34,760 --> 00:06:39,080 Speaker 3: five who's always fresh, flowing, moving the boulders, moving the rocks, 132 00:06:39,360 --> 00:06:40,520 Speaker 3: making its way. 133 00:06:40,279 --> 00:06:42,600 Speaker 2: Through the canyon, creating the canyon. 134 00:06:42,600 --> 00:06:46,719 Speaker 3: Versus a stagnant a pond that looks enticing but is 135 00:06:46,760 --> 00:06:49,720 Speaker 3: deep and entangling and just a trap, like the deer 136 00:06:49,720 --> 00:06:52,000 Speaker 3: that gets trapped in the pond. You know, some businesses 137 00:06:52,200 --> 00:06:55,200 Speaker 3: are the deer. They took a drink, slip, fell in deep, 138 00:06:55,240 --> 00:06:56,520 Speaker 3: got tangled in the lily. 139 00:06:56,279 --> 00:06:57,920 Speaker 2: Pads, can't get out. They drowned. 140 00:06:58,279 --> 00:07:00,600 Speaker 3: But a category five if that deer to take a drink, 141 00:07:00,640 --> 00:07:03,640 Speaker 3: he might slip, but he's like, he's gonna be going 142 00:07:03,640 --> 00:07:05,719 Speaker 3: down it. He's gonna be like, you know, moving around 143 00:07:05,720 --> 00:07:07,440 Speaker 3: and like getting tumbled and everything, but he might. 144 00:07:07,360 --> 00:07:08,080 Speaker 2: Still still live. 145 00:07:08,720 --> 00:07:11,200 Speaker 3: Okay, So that's that's my business analogy is being a 146 00:07:11,240 --> 00:07:16,000 Speaker 3: category five just making your own way. 147 00:07:16,120 --> 00:07:17,440 Speaker 2: Yeah, I mean no, what else is going to do 148 00:07:17,480 --> 00:07:17,840 Speaker 2: it for you? 149 00:07:17,960 --> 00:07:20,600 Speaker 4: Rad You're the one that's got to put it in 150 00:07:20,640 --> 00:07:23,040 Speaker 4: motion and then be consistent, right, that's. 151 00:07:22,960 --> 00:07:25,200 Speaker 3: Right, you do. You have to say, hey, you know, 152 00:07:25,280 --> 00:07:27,720 Speaker 3: I'm not gonna freak out. I'm gonna get these things done. 153 00:07:28,000 --> 00:07:31,200 Speaker 3: Everybody's looking at me like I'm the expert. So therefore 154 00:07:31,880 --> 00:07:34,000 Speaker 3: I look behind me, like who are they looking at? 155 00:07:35,000 --> 00:07:37,160 Speaker 2: Is this me? Am? I the only one behind me? Now? 156 00:07:37,720 --> 00:07:40,800 Speaker 3: You know it's like you like you are you have 157 00:07:40,880 --> 00:07:43,280 Speaker 3: to be the person. Now when someone looks at you. 158 00:07:43,280 --> 00:07:45,000 Speaker 2: You know, It's like, Okay, I'm. 159 00:07:44,880 --> 00:07:49,200 Speaker 3: The firefighter, I'm the you know, chief bottle washer. You know, 160 00:07:49,400 --> 00:07:53,400 Speaker 3: I'm the janitor, I'm the shipper. I'm all these things 161 00:07:53,400 --> 00:07:55,320 Speaker 3: in my business. I'm all in one. I have to 162 00:07:55,360 --> 00:07:58,800 Speaker 3: have all of these Swiss Army knife mechanisms as a 163 00:07:58,840 --> 00:08:02,080 Speaker 3: business owner because when I'm gone to Deaf Leopard with 164 00:08:02,120 --> 00:08:04,440 Speaker 3: my wife, somebody's running my business. 165 00:08:04,440 --> 00:08:05,600 Speaker 2: I have to have that trust in them. 166 00:08:05,600 --> 00:08:07,040 Speaker 3: But if they need to call me, I can still 167 00:08:07,200 --> 00:08:08,840 Speaker 3: help them while I'm on the road or whatever the 168 00:08:08,920 --> 00:08:11,520 Speaker 3: case is. But there's just so much in business, you know. 169 00:08:11,560 --> 00:08:13,720 Speaker 3: And I have a lot of listeners that are wanting 170 00:08:13,760 --> 00:08:16,840 Speaker 3: to be their own business, wanting to be their own self, 171 00:08:16,880 --> 00:08:19,800 Speaker 3: wanting to grow their beard for themselves, and you know, 172 00:08:19,960 --> 00:08:21,400 Speaker 3: not have to have anyone tell them are you going 173 00:08:21,440 --> 00:08:22,240 Speaker 3: to cut your beards. 174 00:08:22,000 --> 00:08:22,720 Speaker 2: For the meeting tomorrow? 175 00:08:22,760 --> 00:08:25,280 Speaker 3: It's like do I have to, you know, like be 176 00:08:25,400 --> 00:08:28,480 Speaker 3: the man of it. So what do you say, after 177 00:08:28,600 --> 00:08:30,720 Speaker 3: being you know, through all these things, how do you 178 00:08:31,480 --> 00:08:35,800 Speaker 3: see yourself as you know, be so successful that. 179 00:08:35,720 --> 00:08:39,160 Speaker 2: We're having this conversation today. Well, I think it's a 180 00:08:39,200 --> 00:08:40,080 Speaker 2: matter of like. 181 00:08:41,480 --> 00:08:45,520 Speaker 4: Just a work ethic, a personal view, a lot of 182 00:08:45,559 --> 00:08:47,640 Speaker 4: folks that served in the military. You know, you don't 183 00:08:47,720 --> 00:08:50,880 Speaker 4: join the military to get rich, like it's possible, but 184 00:08:50,960 --> 00:08:51,680 Speaker 4: it's not likely. 185 00:08:53,200 --> 00:08:53,400 Speaker 2: Right. 186 00:08:53,480 --> 00:08:56,480 Speaker 4: You do it because you serve a higher power. You 187 00:08:56,480 --> 00:08:59,920 Speaker 4: want to give back, you understand, and to say, it's 188 00:09:00,040 --> 00:09:02,720 Speaker 4: set of the experiences that can only be gained in 189 00:09:02,760 --> 00:09:07,760 Speaker 4: one place right there. And the people that have family 190 00:09:07,760 --> 00:09:10,360 Speaker 4: members and people you respect and you look up to, 191 00:09:11,000 --> 00:09:12,840 Speaker 4: they just kind of roll a certain way. When you 192 00:09:12,840 --> 00:09:15,480 Speaker 4: write a blank check to the United States government for 193 00:09:16,000 --> 00:09:18,480 Speaker 4: a number of years, that says something about who you 194 00:09:18,679 --> 00:09:23,360 Speaker 4: are just as a person. So like as the business Sergeant, 195 00:09:23,520 --> 00:09:26,560 Speaker 4: that's my personal branding that I've had for about a 196 00:09:26,600 --> 00:09:29,600 Speaker 4: decade and now I have business Sergeant this you know, 197 00:09:29,800 --> 00:09:35,520 Speaker 4: veteran powered recruiting company and community. I just like to 198 00:09:35,559 --> 00:09:39,400 Speaker 4: surround myself with those types of people who get it, 199 00:09:39,880 --> 00:09:42,720 Speaker 4: who care about what we care about and see the 200 00:09:42,720 --> 00:09:43,480 Speaker 4: bigger picture. 201 00:09:44,000 --> 00:09:46,800 Speaker 2: And back to your pos example, right, what to do? 202 00:09:46,920 --> 00:09:49,520 Speaker 4: Well, if you got a checklist, right, you got an 203 00:09:49,559 --> 00:09:52,720 Speaker 4: acronym to what happens and your staff just look at 204 00:09:52,720 --> 00:09:53,320 Speaker 4: the checklist. 205 00:09:53,360 --> 00:09:55,040 Speaker 2: So maybe we start with the reboot. 206 00:09:55,360 --> 00:09:57,720 Speaker 4: Okay, if now we get the little square phone out 207 00:09:57,840 --> 00:10:00,719 Speaker 4: and we use the calculator, like, like, we're going to 208 00:10:00,760 --> 00:10:03,720 Speaker 4: figure this out. No one's gone, You're just buying shit 209 00:10:03,840 --> 00:10:06,360 Speaker 4: for the holidays, you know what I mean. At the 210 00:10:06,440 --> 00:10:08,880 Speaker 4: end of the day, none of this really matters. I 211 00:10:08,880 --> 00:10:11,960 Speaker 4: get everyone's excited and all the pos is down and 212 00:10:12,000 --> 00:10:14,600 Speaker 4: someone's throwing a fit, but like, it doesn't have to 213 00:10:14,640 --> 00:10:17,960 Speaker 4: be that way. And when you have a company full 214 00:10:18,000 --> 00:10:20,600 Speaker 4: of people who aren't going to get frazzled because they've 215 00:10:20,600 --> 00:10:24,640 Speaker 4: been tested because you hire veterans, right, then you're probably 216 00:10:24,679 --> 00:10:27,400 Speaker 4: gonna have a pretty chill melt down versus someone who 217 00:10:27,800 --> 00:10:29,840 Speaker 4: might need to take a time out and grab some 218 00:10:29,880 --> 00:10:32,840 Speaker 4: safe space for a few minutes while everyone else melts down. 219 00:10:33,000 --> 00:10:33,920 Speaker 4: That doesn't sound good. 220 00:10:34,360 --> 00:10:34,600 Speaker 2: You know. 221 00:10:34,679 --> 00:10:37,760 Speaker 3: My favorite thing to tell my guys is I don't 222 00:10:38,000 --> 00:10:39,960 Speaker 3: accept shoulder shrugs and I don't know. 223 00:10:40,800 --> 00:10:43,000 Speaker 2: I always tell them that. I go, hey, where's this at? 224 00:10:43,040 --> 00:10:44,640 Speaker 2: They go, uh, I'm like, I. 225 00:10:44,559 --> 00:10:47,360 Speaker 3: Don't accept that, and they're like, well, I don't know, 226 00:10:47,360 --> 00:10:48,440 Speaker 3: And I was like, I don't accept that. 227 00:10:49,120 --> 00:10:50,600 Speaker 2: Those are the two things I don't accept. 228 00:10:50,920 --> 00:10:53,880 Speaker 3: You need to have an understanding of what we're doing here, 229 00:10:54,280 --> 00:10:57,240 Speaker 3: So I can't have the I don't know, I can't 230 00:10:57,280 --> 00:11:01,240 Speaker 3: have the look at me again, like I'm paying you 231 00:11:01,280 --> 00:11:04,200 Speaker 3: to know. I have this investment in you. You got 232 00:11:04,240 --> 00:11:06,600 Speaker 3: to know, and you've got to know where's the pencil? 233 00:11:06,960 --> 00:11:08,800 Speaker 3: Where did I put Where did I put the pencil? 234 00:11:08,880 --> 00:11:11,040 Speaker 2: Last? I don't know. No, no, go find my pencil 235 00:11:11,600 --> 00:11:12,439 Speaker 2: and then they'll bring it to me. 236 00:11:12,480 --> 00:11:14,320 Speaker 3: Here it is okay, So you did know you could 237 00:11:14,400 --> 00:11:16,960 Speaker 3: find it, you could do the detail. Just you know, 238 00:11:17,000 --> 00:11:21,120 Speaker 3: it's real easy to say someone else do it. You know, 239 00:11:21,160 --> 00:11:23,040 Speaker 3: it's real easy to have this shoulder strug. And I 240 00:11:23,040 --> 00:11:25,680 Speaker 3: guess I'm only talking about frustrating in business when you 241 00:11:25,720 --> 00:11:28,599 Speaker 3: know you are running a business and you have expectations 242 00:11:28,640 --> 00:11:32,440 Speaker 3: of your staff to complete the job at task, you know. 243 00:11:32,640 --> 00:11:35,720 Speaker 2: And the same thing. I was talking with Larry, who 244 00:11:35,760 --> 00:11:36,640 Speaker 2: was a former. 245 00:11:36,360 --> 00:11:38,920 Speaker 3: Seal Team three commander, and he said, rad, I'm going 246 00:11:38,960 --> 00:11:41,520 Speaker 3: to tell you a story about business, and it has 247 00:11:41,520 --> 00:11:42,920 Speaker 3: to do with the teams, and it's kind of like 248 00:11:42,920 --> 00:11:44,240 Speaker 3: a minute long, so I'm going to go through it. 249 00:11:44,720 --> 00:11:46,600 Speaker 2: He's like, so here I am. I'm working in the office. 250 00:11:46,720 --> 00:11:48,120 Speaker 3: You know, we're getting ready to go on a mission, 251 00:11:48,120 --> 00:11:50,360 Speaker 3: and I'm typing up my mission report and I'm making 252 00:11:50,400 --> 00:11:52,160 Speaker 3: sure that you know, everybody's getting their place on the 253 00:11:52,200 --> 00:11:54,840 Speaker 3: team and their favorite positions, and he's like, you know, 254 00:11:54,880 --> 00:11:56,200 Speaker 3: and then I, oh, I messed it up. So I 255 00:11:56,240 --> 00:11:58,120 Speaker 3: ripped my paper out and I crumble it up and 256 00:11:58,160 --> 00:12:00,079 Speaker 3: I toss it in my trash can. He's like a 257 00:12:00,120 --> 00:12:01,960 Speaker 3: little did I know? My trash can was overflow and 258 00:12:01,960 --> 00:12:03,760 Speaker 3: it fell on the floor. So I yell at the door. 259 00:12:03,800 --> 00:12:06,199 Speaker 3: I'm like, hey, hey, bro, will you come in here 260 00:12:06,200 --> 00:12:08,400 Speaker 3: and take my trash out for me? I'm totally like 261 00:12:08,640 --> 00:12:11,719 Speaker 3: enamored in this mission brief or whatever it is. He's 262 00:12:11,720 --> 00:12:14,120 Speaker 3: the commander's doing right. He's sitting there working, and so 263 00:12:14,240 --> 00:12:16,800 Speaker 3: he's like, uh, yeah, no problem, bro. So then he 264 00:12:16,840 --> 00:12:19,120 Speaker 3: goes to the next bro in the squad and he goes, hey, bro, 265 00:12:19,400 --> 00:12:21,480 Speaker 3: go take out the boss's trash, Bro. And then that 266 00:12:21,520 --> 00:12:23,920 Speaker 3: bro goes down the row of chain of command to 267 00:12:23,960 --> 00:12:26,400 Speaker 3: the last bro and that bro's looking around to brow 268 00:12:26,440 --> 00:12:28,040 Speaker 3: someone else. He's like, well, I guess that's me. So 269 00:12:28,080 --> 00:12:31,680 Speaker 3: he goes in and throws away the Captain's the commander's 270 00:12:32,120 --> 00:12:35,920 Speaker 3: trash that bro did. So the difference between a brow 271 00:12:35,960 --> 00:12:38,080 Speaker 3: and a friend is that the friend on the team 272 00:12:38,120 --> 00:12:40,160 Speaker 3: would have saw that the commander was hard. 273 00:12:40,000 --> 00:12:43,760 Speaker 2: At work, already overwhelmed with what he. 274 00:12:43,720 --> 00:12:45,520 Speaker 3: Has to do, and he would have saw the trash 275 00:12:45,520 --> 00:12:47,960 Speaker 3: can full, and he would have threw it away already, 276 00:12:48,200 --> 00:12:50,480 Speaker 3: so that when the commander ripped that paper, it would 277 00:12:50,520 --> 00:12:52,960 Speaker 3: have gone right in the wastebasket. That guy gets to 278 00:12:52,960 --> 00:12:55,199 Speaker 3: be on point, you know what I'm saying. It's like 279 00:12:55,360 --> 00:12:57,800 Speaker 3: he's like, oh, hey, you know, Bob always clears. 280 00:12:57,480 --> 00:12:59,880 Speaker 2: Out my trash can. He's on point. He likes point. 281 00:13:00,040 --> 00:13:01,319 Speaker 2: He gets point, you know. 282 00:13:01,640 --> 00:13:04,240 Speaker 3: So the bro and the friend in business, it's like, 283 00:13:04,559 --> 00:13:06,800 Speaker 3: are they there just to be the bro, just to 284 00:13:06,840 --> 00:13:10,040 Speaker 3: collect a paycheck, just to suck up that hourly wage. 285 00:13:09,720 --> 00:13:12,040 Speaker 2: Pooping on the dime until they're told what to do. 286 00:13:12,640 --> 00:13:15,880 Speaker 3: Or is it someone who's proactive and giving you customer 287 00:13:15,920 --> 00:13:19,400 Speaker 3: service as the employer because you've hired them and you're 288 00:13:19,400 --> 00:13:23,320 Speaker 3: paying them. So now as everybody expects me as as 289 00:13:23,360 --> 00:13:26,120 Speaker 3: the business to give them customer service when they pay me. 290 00:13:26,559 --> 00:13:28,800 Speaker 3: I just paid you twenty dollars, I expect customer service. 291 00:13:28,920 --> 00:13:31,199 Speaker 3: Well guess what I just paid you twenty dollars an hour. 292 00:13:31,559 --> 00:13:35,880 Speaker 3: I also expect customer service from my staff. Yeah, and 293 00:13:35,920 --> 00:13:38,800 Speaker 3: if that means like, hey, rad, let me get this 294 00:13:38,880 --> 00:13:40,640 Speaker 3: for you, or hey rad, let me open the door for. 295 00:13:40,640 --> 00:13:42,800 Speaker 2: You or hey, let me get this. It's not kissing 296 00:13:42,840 --> 00:13:43,360 Speaker 2: my ass. 297 00:13:44,120 --> 00:13:48,480 Speaker 3: It's giving me customer service as the employer, which is 298 00:13:48,520 --> 00:13:51,320 Speaker 3: what's deserved because I'm paying you, so you can't snark 299 00:13:51,360 --> 00:13:53,480 Speaker 3: at me or get mad that you're not having a break. 300 00:13:53,520 --> 00:13:57,520 Speaker 3: I'm paying you. I'm paying you money for your services. 301 00:13:58,280 --> 00:14:01,120 Speaker 3: As a consumer of your services, you owe me a 302 00:14:01,200 --> 00:14:04,680 Speaker 3: customer service five star experience working for me, And so 303 00:14:04,760 --> 00:14:07,560 Speaker 3: I steal that mindset in my business and I make 304 00:14:07,600 --> 00:14:11,480 Speaker 3: sure my guys understand that we all work together, but 305 00:14:11,600 --> 00:14:14,360 Speaker 3: we all work for the common goal of the business. 306 00:14:14,679 --> 00:14:16,480 Speaker 3: And if I'm in charge of the business or my 307 00:14:16,520 --> 00:14:21,640 Speaker 3: business partner's talking, you guys have a responsibility to fulfill 308 00:14:21,720 --> 00:14:26,000 Speaker 3: that consumer desire from us as your employer. 309 00:14:26,280 --> 00:14:27,160 Speaker 2: What do you think about that? 310 00:14:28,320 --> 00:14:31,600 Speaker 4: Yeah, I mean we all work for someone, even if 311 00:14:31,640 --> 00:14:37,800 Speaker 4: you are self employed. Okay, we all serve someone. No 312 00:14:37,880 --> 00:14:42,680 Speaker 4: one is alone with everyone serving them, right, It's an ecosystem. 313 00:14:42,800 --> 00:14:45,520 Speaker 4: So what I would say to that rad is, if 314 00:14:45,560 --> 00:14:48,120 Speaker 4: that's my expectation of my employees, I'm going to be 315 00:14:48,160 --> 00:14:53,280 Speaker 4: explicitly explicit about that expectation in the ad, in the interview, 316 00:14:53,600 --> 00:14:56,280 Speaker 4: and then I'm going to enforce that with everyone from 317 00:14:56,320 --> 00:14:58,200 Speaker 4: the most senior to the most junior. So the ney 318 00:14:58,240 --> 00:15:01,200 Speaker 4: thing about elite units is they're not easy to get 319 00:15:01,200 --> 00:15:04,440 Speaker 4: into and they're pretty easy to get out of. So 320 00:15:04,480 --> 00:15:07,520 Speaker 4: I take that mindset from the military and bring it 321 00:15:07,560 --> 00:15:10,880 Speaker 4: to civilian business leaders. So when people hire the business sergeant, 322 00:15:10,920 --> 00:15:14,320 Speaker 4: they're not hiring someone to tiptoe around their tulip field 323 00:15:14,600 --> 00:15:18,400 Speaker 4: or you know, lightly engage in their issues. They're hiring 324 00:15:18,440 --> 00:15:20,960 Speaker 4: someone here to call balls and strike, say who owns this? 325 00:15:21,400 --> 00:15:24,720 Speaker 4: Why are you accepting this? Do you do this all 326 00:15:24,760 --> 00:15:27,640 Speaker 4: the time? And really just say okay, really after that 327 00:15:27,680 --> 00:15:30,880 Speaker 4: first conversation like do we want to be great, like 328 00:15:31,080 --> 00:15:34,400 Speaker 4: really truly elite? Do we want to be a special unit? 329 00:15:34,720 --> 00:15:37,400 Speaker 4: And the answer is yes, then you've got to stop 330 00:15:37,560 --> 00:15:41,360 Speaker 4: accepting anything other than a special response. So if we 331 00:15:41,440 --> 00:15:46,200 Speaker 4: have a core value right of we're driven. We always 332 00:15:46,200 --> 00:15:48,800 Speaker 4: look for an opportunity to be awesome. We don't wait 333 00:15:48,880 --> 00:15:51,880 Speaker 4: to do stuff right. We see it and we do it. 334 00:15:51,920 --> 00:15:54,120 Speaker 4: So it's not get stuff done or get shipp done, 335 00:15:54,160 --> 00:15:57,320 Speaker 4: it's get the right stuff done. GRSD is one of 336 00:15:57,360 --> 00:16:00,400 Speaker 4: my things because there's a lot of GSD people, but 337 00:16:00,440 --> 00:16:02,000 Speaker 4: you'd be doing the wrong thing. 338 00:16:02,160 --> 00:16:03,840 Speaker 2: So what is the right thing? 339 00:16:04,000 --> 00:16:06,960 Speaker 4: So in your example, just to work with one of 340 00:16:06,960 --> 00:16:10,200 Speaker 4: my companies, you know, first thing we have to agree 341 00:16:10,240 --> 00:16:13,480 Speaker 4: to is we're not average, and that's a very average thing. 342 00:16:13,560 --> 00:16:16,120 Speaker 4: To go find a junior person, right, and then whatever 343 00:16:16,360 --> 00:16:20,880 Speaker 4: rolls downhill until the task gets picked up instead. Your point, 344 00:16:21,000 --> 00:16:24,320 Speaker 4: rad was that first person who came into the CEO's 345 00:16:24,360 --> 00:16:26,800 Speaker 4: office sort of just saw that and said, oh, I 346 00:16:26,840 --> 00:16:29,880 Speaker 4: got that. You know what I mean, commander's doing his thing. 347 00:16:29,960 --> 00:16:33,760 Speaker 4: I got nothing going on. There's a problem. Let's So 348 00:16:34,160 --> 00:16:37,160 Speaker 4: my point is, if you have a core value about 349 00:16:37,240 --> 00:16:40,600 Speaker 4: see something, say something, always look for an opportunity to 350 00:16:40,600 --> 00:16:45,040 Speaker 4: improve something, make it awesome, like like try harder, you know, 351 00:16:45,120 --> 00:16:49,720 Speaker 4: whatever those ethos are in your culture or a spree 352 00:16:49,760 --> 00:16:51,840 Speaker 4: to core right the word for it in the military 353 00:16:51,880 --> 00:16:54,680 Speaker 4: civilian world, we call it a culture, right, a vibe 354 00:16:55,200 --> 00:16:58,720 Speaker 4: of your tribe. And that vibe you described wasn't a 355 00:16:58,760 --> 00:17:02,440 Speaker 4: super healthy one. I mean, it's fairly common, but it's 356 00:17:02,480 --> 00:17:05,760 Speaker 4: not special. So the neat thing about business is in 357 00:17:05,760 --> 00:17:10,760 Speaker 4: the military, they issue you soldiers, privates, airmen's marines. They 358 00:17:10,880 --> 00:17:12,920 Speaker 4: just give them to you, right, and they're not always 359 00:17:12,960 --> 00:17:14,840 Speaker 4: a ten out of ten, and your job is to 360 00:17:14,840 --> 00:17:17,320 Speaker 4: get them as close as tip to ten as they're able, 361 00:17:18,480 --> 00:17:21,600 Speaker 4: but they're committed for a number of years. And when 362 00:17:21,640 --> 00:17:24,720 Speaker 4: you have that kind of commitment, we can spend some 363 00:17:24,840 --> 00:17:27,000 Speaker 4: time knocking off some rough edges and do what we 364 00:17:27,040 --> 00:17:29,720 Speaker 4: need to do. But in the civilian world, your best 365 00:17:29,760 --> 00:17:31,800 Speaker 4: person could come in tomorrow and say, man, I'm just 366 00:17:31,800 --> 00:17:34,920 Speaker 4: not feeling it anymore. Thanks for everything, right, I've got 367 00:17:34,960 --> 00:17:38,160 Speaker 4: to go, and then it'll take you years to get 368 00:17:38,160 --> 00:17:42,080 Speaker 4: back to that same level. So you know, they're not enlisted. 369 00:17:42,119 --> 00:17:44,199 Speaker 4: You can't send the MPs to go get somebody if 370 00:17:44,240 --> 00:17:46,480 Speaker 4: they're not feeling it. Your job is to create an 371 00:17:46,560 --> 00:17:50,760 Speaker 4: environment where they feel it so hard they would never leave, 372 00:17:50,920 --> 00:17:53,320 Speaker 4: and that attracts other like unicorns. 373 00:17:54,240 --> 00:17:55,240 Speaker 2: So like at the end of the. 374 00:17:55,280 --> 00:17:59,240 Speaker 4: Day, if you want to have a culture, it's determined 375 00:17:59,240 --> 00:18:02,280 Speaker 4: by the worst being behavior that the leadership teams willing 376 00:18:02,359 --> 00:18:06,480 Speaker 4: to tolerate. It's a standards thing, my friend. And if 377 00:18:06,520 --> 00:18:09,119 Speaker 4: you set the standard high and you enforce it to 378 00:18:09,200 --> 00:18:12,240 Speaker 4: that standard, you know that kind of stuff won't happen 379 00:18:12,440 --> 00:18:15,360 Speaker 4: because it's it's offensive to be. 380 00:18:15,400 --> 00:18:17,359 Speaker 2: Average, right, you know. 381 00:18:17,440 --> 00:18:20,080 Speaker 3: And I guess to bring my point back, you know, 382 00:18:20,160 --> 00:18:22,399 Speaker 3: full circle is Larry was just saying, you know, if 383 00:18:22,440 --> 00:18:25,120 Speaker 3: somebody's doing a little bit more for the boss. It's 384 00:18:25,160 --> 00:18:28,240 Speaker 3: not like they're sucking up. They're just providing customer service. 385 00:18:28,720 --> 00:18:30,760 Speaker 3: That's kind of what his whole thought was. It's like, 386 00:18:31,160 --> 00:18:34,200 Speaker 3: you know, the guy still on the team. But they 387 00:18:34,240 --> 00:18:37,320 Speaker 3: may say, oh, Bill, Bob a kisses the boss's ass. 388 00:18:37,400 --> 00:18:40,199 Speaker 3: It's like, well, no, Bob just understands his position is 389 00:18:40,600 --> 00:18:43,320 Speaker 3: giving customer service while he's on the clock. 390 00:18:44,240 --> 00:18:45,200 Speaker 2: Yeah, it's a good point. 391 00:18:45,240 --> 00:18:47,119 Speaker 4: At the same time, if he only does it to 392 00:18:47,200 --> 00:18:51,240 Speaker 4: the CEO, he's definitely kissing his butt. But Bob should 393 00:18:51,240 --> 00:18:57,040 Speaker 4: see heavy garbage or full garbage cans and always emptying them. 394 00:18:57,080 --> 00:18:59,280 Speaker 4: So my point is, if it's like a cultural thing, 395 00:18:59,640 --> 00:19:01,920 Speaker 4: it does matter if it's the new guys trash can 396 00:19:02,440 --> 00:19:04,919 Speaker 4: that same number two, whether it's the CEO or the 397 00:19:04,960 --> 00:19:07,000 Speaker 4: new guy, is going to hand it out. So that 398 00:19:07,000 --> 00:19:12,760 Speaker 4: that's what I'm saying, a great culture, the CEO and 399 00:19:12,800 --> 00:19:17,479 Speaker 4: the janitor follow the same rules. And just because someone 400 00:19:17,680 --> 00:19:20,119 Speaker 4: makes ten times as much money as the corner office 401 00:19:20,240 --> 00:19:24,040 Speaker 4: is making the shots, they're not any better or worse 402 00:19:24,080 --> 00:19:26,800 Speaker 4: a man or a woman. And that's where we get 403 00:19:26,800 --> 00:19:30,080 Speaker 4: into like a real team. And you know, some of 404 00:19:30,119 --> 00:19:34,160 Speaker 4: the best officers right we're enlisted first Mustang officers consistently, 405 00:19:34,680 --> 00:19:36,240 Speaker 4: you know, are are are. 406 00:19:36,240 --> 00:19:40,440 Speaker 2: Favored, like it or not. They know both sides of 407 00:19:40,480 --> 00:19:40,920 Speaker 2: the coin. 408 00:19:41,280 --> 00:19:43,800 Speaker 4: They you know what I mean that that's like there's 409 00:19:43,840 --> 00:19:46,000 Speaker 4: a perspective. Now we're probably not going to do that 410 00:19:46,040 --> 00:19:48,760 Speaker 4: because you know that's not going to go over. Well, 411 00:19:48,840 --> 00:19:50,520 Speaker 4: why don't we just change it a little bit, show 412 00:19:50,680 --> 00:19:54,640 Speaker 4: just a hint of forethought and respect and they'll love 413 00:19:54,760 --> 00:19:57,920 Speaker 4: this plan so like it doesn't take much. I think 414 00:19:57,960 --> 00:20:00,639 Speaker 4: it's just being intentional. But I'm gonna go back to 415 00:20:01,240 --> 00:20:03,800 Speaker 4: you know, as the leader of the organization, you set 416 00:20:03,840 --> 00:20:08,879 Speaker 4: the standard and if hey you, hey you, hey you, 417 00:20:08,920 --> 00:20:11,560 Speaker 4: And it's just that trickle down accountability is what you're 418 00:20:11,600 --> 00:20:15,040 Speaker 4: talking about. It's like trickle down economics, but a little different. 419 00:20:15,760 --> 00:20:18,320 Speaker 4: Or look, let's take the other one, all right, rad 420 00:20:18,320 --> 00:20:21,880 Speaker 4: This is like the CEO says, formation zero six, don't 421 00:20:21,920 --> 00:20:27,200 Speaker 4: be late, right, the platoon leader lieutenants like zero five thirty. 422 00:20:27,600 --> 00:20:29,159 Speaker 4: You know, last thing I want to do is have 423 00:20:29,240 --> 00:20:33,439 Speaker 4: my platoon be late to this. The company commander's formation right. 424 00:20:33,520 --> 00:20:35,600 Speaker 4: Then the patoon sergeant it's like, all right, better make 425 00:20:35,640 --> 00:20:38,520 Speaker 4: it zero five. We don't want to disappoint the lieutenant. 426 00:20:38,560 --> 00:20:40,520 Speaker 4: Then the squad leaders like my squad, so not can 427 00:20:40,560 --> 00:20:43,240 Speaker 4: be late four thirty. I need to see everybody, right, 428 00:20:43,280 --> 00:20:45,359 Speaker 4: So the next thing, you know, the privates are. You know, 429 00:20:45,359 --> 00:20:48,200 Speaker 4: they're down there at zero four hundred waiting for two hours, 430 00:20:48,680 --> 00:20:50,920 Speaker 4: and then the CEO says, yeah, zero six is now 431 00:20:51,280 --> 00:20:53,280 Speaker 4: zero seven thirty, like at the last minute. 432 00:20:53,320 --> 00:20:55,639 Speaker 2: Like my point is, if. 433 00:20:55,480 --> 00:20:57,560 Speaker 4: You got to be there at six, everybody be there 434 00:20:57,640 --> 00:21:00,560 Speaker 4: like five five forty five, no later than five, then 435 00:21:00,560 --> 00:21:04,280 Speaker 4: we'll get into formation. There's everyone covering their own butt 436 00:21:04,400 --> 00:21:07,159 Speaker 4: with a little half hour of slop time. There's no 437 00:21:07,240 --> 00:21:09,520 Speaker 4: time for the privates to sleep, like what are we doing? 438 00:21:09,840 --> 00:21:12,120 Speaker 4: Like like that happens all the time in the military. 439 00:21:12,200 --> 00:21:15,879 Speaker 4: There's memes about it. But I think that's the difference 440 00:21:17,960 --> 00:21:21,359 Speaker 4: between being surrounded by professionals who kind of get it 441 00:21:21,880 --> 00:21:26,800 Speaker 4: and having to micromanage or project manage that time slot 442 00:21:26,920 --> 00:21:30,320 Speaker 4: because you know three or four people will be late 443 00:21:30,400 --> 00:21:32,480 Speaker 4: in each one of those iterations, so you have to 444 00:21:32,520 --> 00:21:36,320 Speaker 4: be several hours early so you're never late, versus just 445 00:21:36,359 --> 00:21:39,440 Speaker 4: having people and trusting and respecting they'll be there a 446 00:21:39,440 --> 00:21:41,679 Speaker 4: good fifteen to twenty minutes early, because that's the rules. 447 00:21:42,160 --> 00:21:44,040 Speaker 2: Just rolling out of your cot right to formation. 448 00:21:44,280 --> 00:21:46,159 Speaker 3: Huh. It's like, oh, well, I figured I wake up 449 00:21:46,240 --> 00:21:48,879 Speaker 3: and you know, stand here for the next three or 450 00:21:48,880 --> 00:21:49,520 Speaker 3: four hours. 451 00:21:49,800 --> 00:21:53,880 Speaker 2: I mean that that is a that's a fact. We're 452 00:21:53,880 --> 00:21:54,520 Speaker 2: gonna be a half. 453 00:21:54,400 --> 00:21:57,880 Speaker 3: Hour earlier than him, half hour earlier than them. It's 454 00:21:57,920 --> 00:22:00,000 Speaker 3: like we haven't even gone to bed yet. It's still the. 455 00:22:01,520 --> 00:22:04,960 Speaker 2: Just just bring it out there on the formation break 456 00:22:05,000 --> 00:22:07,159 Speaker 2: ground to sleep there. That's what I'm getting at. 457 00:22:07,240 --> 00:22:11,440 Speaker 3: It's that's so funny with your field Manual that you wrote. 458 00:22:11,680 --> 00:22:14,560 Speaker 3: What inspired you to get that out there? You know, 459 00:22:14,640 --> 00:22:17,840 Speaker 3: twenty seventeen and you know when you were writing, what 460 00:22:17,920 --> 00:22:19,679 Speaker 3: was it that really just moved you to write that 461 00:22:19,720 --> 00:22:20,399 Speaker 3: field Manual? 462 00:22:21,160 --> 00:22:23,080 Speaker 4: Well, if you remember the Field manuals, I have a 463 00:22:23,080 --> 00:22:24,240 Speaker 4: little copy of it right here. 464 00:22:24,600 --> 00:22:26,000 Speaker 2: It looks like FM. 465 00:22:26,119 --> 00:22:28,480 Speaker 4: You know, it's got the it's got the beat up 466 00:22:28,560 --> 00:22:32,400 Speaker 4: camo cover, lots of big you. 467 00:22:32,320 --> 00:22:36,240 Speaker 3: Know, save the blown out picture, the words and everything. 468 00:22:36,240 --> 00:22:38,880 Speaker 3: It's like rt FM if you know what that means. 469 00:22:38,920 --> 00:22:40,360 Speaker 3: Read the Field Manual. 470 00:22:40,400 --> 00:22:44,800 Speaker 4: Yeah, exactly, fits right into your cargo pocket and your 471 00:22:44,880 --> 00:22:49,320 Speaker 4: your camis you know, it's got eighty two real world 472 00:22:49,440 --> 00:22:53,040 Speaker 4: lessons and it's it's it's basically I wrote the book 473 00:22:53,280 --> 00:22:56,080 Speaker 4: for people wanting to understand how the military is so 474 00:22:56,119 --> 00:22:59,719 Speaker 4: great at team building, cultures, free de core discipline, account 475 00:22:59,720 --> 00:23:03,119 Speaker 4: of building, So really talk about the great parts of 476 00:23:03,119 --> 00:23:06,920 Speaker 4: the military and how the US military you've never beenified 477 00:23:06,920 --> 00:23:10,600 Speaker 4: our a finer fighting force. Looking at the Maduro raid 478 00:23:10,920 --> 00:23:14,720 Speaker 4: of a month ago, like wow, that's pretty amazing, Like 479 00:23:15,560 --> 00:23:17,880 Speaker 4: you know, fifty three hundred things had to come true 480 00:23:17,920 --> 00:23:20,480 Speaker 4: all at the same time to pull that operation off. 481 00:23:20,520 --> 00:23:23,720 Speaker 4: That Like like, that's a display to the rest of 482 00:23:23,760 --> 00:23:27,119 Speaker 4: the world what happens when you put your mind to 483 00:23:27,160 --> 00:23:30,560 Speaker 4: something and a dictator says I'm right here, come get me. Like, oh, 484 00:23:31,359 --> 00:23:34,800 Speaker 4: that was a hold my beer moment for Jaysoak. I 485 00:23:34,800 --> 00:23:38,600 Speaker 4: think showing everybody what we're capable of. But really, at 486 00:23:38,600 --> 00:23:42,120 Speaker 4: the end of the day, all this stuff, even if 487 00:23:42,160 --> 00:23:44,399 Speaker 4: business isn't what you're doing is in life or death. 488 00:23:44,920 --> 00:23:47,359 Speaker 4: If we just curate a team of people that really 489 00:23:47,400 --> 00:23:49,600 Speaker 4: want to be there, and the impact of what we 490 00:23:49,720 --> 00:23:52,760 Speaker 4: do as a team is that important. Not quite life 491 00:23:52,800 --> 00:23:56,600 Speaker 4: and death, but we're willing to be uncomfortable to achieve 492 00:23:56,640 --> 00:23:59,440 Speaker 4: goals together. You know, that's a unit where people will 493 00:23:59,440 --> 00:24:03,480 Speaker 4: stick around. Right when people are committed, not interested interested 494 00:24:03,560 --> 00:24:06,520 Speaker 4: people as soon as there's some adversity, they'll find something 495 00:24:06,520 --> 00:24:09,359 Speaker 4: else to be interested. But committed people, you know, they'll 496 00:24:09,359 --> 00:24:11,800 Speaker 4: find a way over it, around it, through it, under it. 497 00:24:11,920 --> 00:24:13,000 Speaker 2: They'll be creative. 498 00:24:13,040 --> 00:24:15,399 Speaker 4: So I think a lot of folks Ninety three percent 499 00:24:15,440 --> 00:24:18,639 Speaker 4: of the US population never wore the uniform. Only seven 500 00:24:18,680 --> 00:24:23,879 Speaker 4: percent of Americans are active or military veterans, So I 501 00:24:23,920 --> 00:24:26,840 Speaker 4: think a lot of people wish they joined. They didn't 502 00:24:26,840 --> 00:24:29,919 Speaker 4: take the opportunity. So anytime they get to learn, like 503 00:24:30,040 --> 00:24:34,920 Speaker 4: some of the methodology, the talk tracks, the mindsets I 504 00:24:34,960 --> 00:24:38,200 Speaker 4: think are really valuable. So I just extracted the stuff 505 00:24:38,200 --> 00:24:40,040 Speaker 4: that you won't go to jail for if you if 506 00:24:40,080 --> 00:24:43,040 Speaker 4: you do at a civilian business office, because I mean, 507 00:24:43,080 --> 00:24:45,280 Speaker 4: you can't really tape your lieutenant to a cannon and 508 00:24:45,280 --> 00:24:46,520 Speaker 4: shoot it a couple of times. 509 00:24:46,359 --> 00:24:50,520 Speaker 2: Right, that's you know, hr legals that can enjoy that. 510 00:24:50,760 --> 00:24:57,200 Speaker 4: Should we found that something that happened hazing is friendly hazing. 511 00:24:57,520 --> 00:25:00,480 Speaker 4: Hazing because we like you stuff is perfectly okay the military, 512 00:25:00,560 --> 00:25:03,600 Speaker 4: right that that's going to be a permanent scar. Hazing, 513 00:25:03,680 --> 00:25:05,920 Speaker 4: you know, probably has lost a lot of popularity in 514 00:25:05,920 --> 00:25:06,840 Speaker 4: the last few decades. 515 00:25:06,880 --> 00:25:09,679 Speaker 2: But I digress back to what's important. 516 00:25:09,720 --> 00:25:14,800 Speaker 4: What civilians want is when you give them that mindset 517 00:25:14,920 --> 00:25:18,000 Speaker 4: and then you make the mission explicit and you allow 518 00:25:18,119 --> 00:25:20,879 Speaker 4: people to fully opt all the way in or all. 519 00:25:20,760 --> 00:25:21,399 Speaker 2: The way out. 520 00:25:21,600 --> 00:25:24,359 Speaker 4: It's this half in, half out that we get in 521 00:25:24,440 --> 00:25:28,479 Speaker 4: civilian business world. And why twenty percent of companies are 522 00:25:28,520 --> 00:25:30,600 Speaker 4: the employees that can we do all the work and 523 00:25:30,680 --> 00:25:32,639 Speaker 4: the other eighty percent are just hot and sweating and 524 00:25:32,680 --> 00:25:36,159 Speaker 4: look busy, but they're truly not super productive. When we 525 00:25:36,240 --> 00:25:40,160 Speaker 4: have an entire organization or at least eighty percent of it, 526 00:25:40,200 --> 00:25:43,200 Speaker 4: are actually here to do the work, enjoy it, are 527 00:25:43,240 --> 00:25:46,000 Speaker 4: willing to do what's necessary to get it done, be 528 00:25:46,040 --> 00:25:52,399 Speaker 4: held accountable after action reviews over failures, not hiding mistakes 529 00:25:52,520 --> 00:25:56,600 Speaker 4: or you know, delegating things all the way down. You know, 530 00:25:56,840 --> 00:25:59,000 Speaker 4: then it's like, all right, if I'm going to spend 531 00:25:59,200 --> 00:26:02,919 Speaker 4: eight to ten hours of my day with humans and 532 00:26:03,000 --> 00:26:05,320 Speaker 4: the world we live in is freaking crazy, do I 533 00:26:05,359 --> 00:26:08,840 Speaker 4: want to go deeper into the delusional make believe this 534 00:26:08,880 --> 00:26:09,840 Speaker 4: has really not happened. 535 00:26:09,880 --> 00:26:10,880 Speaker 2: Is this happening in the world? 536 00:26:11,320 --> 00:26:13,760 Speaker 4: Or do I want to create a stable environment where 537 00:26:13,960 --> 00:26:16,560 Speaker 4: your word is your bond and we're all committed to 538 00:26:16,600 --> 00:26:19,479 Speaker 4: this thing. If you see this, you do that, and 539 00:26:19,520 --> 00:26:22,800 Speaker 4: we celebrate right, and we hold each other accountable. That's 540 00:26:22,840 --> 00:26:24,920 Speaker 4: a team. I want to show up again to tomorrow, 541 00:26:25,040 --> 00:26:28,399 Speaker 4: right because it challenges me. We're probably all making pretty 542 00:26:28,400 --> 00:26:32,400 Speaker 4: good money because we're executing well. The world's full of idiots. 543 00:26:32,400 --> 00:26:32,920 Speaker 2: I don't have. 544 00:26:32,920 --> 00:26:35,640 Speaker 4: Any next to me right now. I mean, that feels awesome. 545 00:26:36,080 --> 00:26:39,639 Speaker 4: So I think people look at the military and you 546 00:26:39,680 --> 00:26:44,000 Speaker 4: will not find better examples of courage, heroism, leadership in 547 00:26:44,359 --> 00:26:47,600 Speaker 4: the worst scenarios. But I also tell you rat and 548 00:26:47,600 --> 00:26:49,880 Speaker 4: I'm sure you've seen this and many times and you've 549 00:26:49,880 --> 00:26:56,200 Speaker 4: heard it many times in your travels. You know, military 550 00:26:56,280 --> 00:27:01,280 Speaker 4: people will talk shit to your faith and they will 551 00:27:01,280 --> 00:27:03,160 Speaker 4: be the nicest people behind. 552 00:27:02,840 --> 00:27:04,120 Speaker 2: Your back in the world. 553 00:27:04,480 --> 00:27:08,520 Speaker 4: Most cultures, civilian cultures, they'll be nice to your face, 554 00:27:08,560 --> 00:27:11,560 Speaker 4: but as soon as you turnaround, they'll eviscerate you. So 555 00:27:11,600 --> 00:27:15,000 Speaker 4: the the thing about a military culture is, you know, 556 00:27:15,280 --> 00:27:19,359 Speaker 4: you ever notice that some guy's not around and someone's like, 557 00:27:19,400 --> 00:27:22,119 Speaker 4: you can't talk shit about anybody in my circle. I 558 00:27:22,160 --> 00:27:23,680 Speaker 4: will defend them immediately. 559 00:27:23,960 --> 00:27:26,399 Speaker 2: We're like, WHOA, what just happened right there? But that 560 00:27:26,440 --> 00:27:29,600 Speaker 2: guy gets around and I will buildlow him, you know 561 00:27:29,640 --> 00:27:30,000 Speaker 2: what I mean. 562 00:27:30,600 --> 00:27:33,679 Speaker 4: So, like just that kind of vibe bringing that vibe 563 00:27:33,680 --> 00:27:38,320 Speaker 4: to a civilian company is what I do. And and yeah, 564 00:27:38,359 --> 00:27:40,920 Speaker 4: we're gonna have some acronyms. I teach a business operating 565 00:27:40,960 --> 00:27:43,920 Speaker 4: system called EOS. It's a big program. It's out there, 566 00:27:44,000 --> 00:27:45,720 Speaker 4: been out there for twenty years. I've been teaching it 567 00:27:45,800 --> 00:27:49,080 Speaker 4: for like twelve plus years. Because the military is just 568 00:27:49,119 --> 00:27:55,320 Speaker 4: one big system. So ex military folks thrive in high structure, 569 00:27:55,480 --> 00:27:59,440 Speaker 4: you know, highly curated, elite environments. 570 00:27:59,840 --> 00:28:00,879 Speaker 2: So that's really what we do. 571 00:28:00,920 --> 00:28:04,159 Speaker 4: We bring that mindset in the structure and then with 572 00:28:04,280 --> 00:28:08,159 Speaker 4: Business Sergeant, we actually place veterans after training them, in 573 00:28:08,160 --> 00:28:12,000 Speaker 4: a community. So this course that I've created based on 574 00:28:12,119 --> 00:28:15,840 Speaker 4: the book, I offer for free. So every veteran listening 575 00:28:15,880 --> 00:28:19,560 Speaker 4: to this bizsgt dot com, take the course, join the community, 576 00:28:19,960 --> 00:28:23,760 Speaker 4: Come on in. You're welcome, no expectation. Now, if you 577 00:28:24,000 --> 00:28:26,400 Speaker 4: wanted to get the training and do something with it, 578 00:28:26,680 --> 00:28:29,840 Speaker 4: we can place you at a veteran friendly company who 579 00:28:30,119 --> 00:28:34,280 Speaker 4: knows what they're getting once what you have. My business partner, 580 00:28:34,440 --> 00:28:36,560 Speaker 4: Michael Chriscilla, just got out about a year and a 581 00:28:36,600 --> 00:28:39,200 Speaker 4: half ago. He spent what twenty three years in the 582 00:28:39,240 --> 00:28:42,200 Speaker 4: Special Forces, and he was a chief worn Officer three 583 00:28:42,240 --> 00:28:47,400 Speaker 4: and instructor Special Forces medic is Michael's pedigree. This guy 584 00:28:47,760 --> 00:28:52,280 Speaker 4: is an amazing operator. He's my integrator, he's my president. 585 00:28:52,880 --> 00:28:58,760 Speaker 4: And we have the course and then Thursday nights we 586 00:28:58,800 --> 00:29:01,680 Speaker 4: do a discussion. This is what I meant by that. 587 00:29:01,760 --> 00:29:04,640 Speaker 4: Let's have look, let's get some real world examples. We're 588 00:29:04,640 --> 00:29:07,920 Speaker 4: done wellness Wednesdays. We got going on twenty two veterans 589 00:29:07,960 --> 00:29:11,160 Speaker 4: suicides the date way too many. So, like, I had 590 00:29:11,160 --> 00:29:13,600 Speaker 4: a plant medicine journey a few years ago, literally saved 591 00:29:13,640 --> 00:29:14,280 Speaker 4: my life. 592 00:29:14,360 --> 00:29:18,160 Speaker 2: Rad we could talk about it was ayahuasca. It was ayahuasca. 593 00:29:18,280 --> 00:29:22,240 Speaker 4: Yeah, and you cannot get to that stuff and talk therapy. 594 00:29:22,360 --> 00:29:24,760 Speaker 4: But that's like a can opener, just pulling that stuff 595 00:29:24,760 --> 00:29:26,680 Speaker 4: out of you for four nights in the jungle of 596 00:29:26,720 --> 00:29:31,320 Speaker 4: Costa Rica. So, like, I think what we got going 597 00:29:31,360 --> 00:29:35,520 Speaker 4: on is people really want strong leaders. They're not printing 598 00:29:35,560 --> 00:29:36,520 Speaker 4: them like they used to. 599 00:29:36,960 --> 00:29:38,760 Speaker 2: Kids these days are half. 600 00:29:38,520 --> 00:29:41,840 Speaker 4: Accountable as they were even a generation ago. So military 601 00:29:41,920 --> 00:29:45,680 Speaker 4: veterans just have a huge place in business. And it's 602 00:29:45,720 --> 00:29:49,920 Speaker 4: really exciting to take someone that has years and millions 603 00:29:49,920 --> 00:29:55,160 Speaker 4: of dollars spent on their project management, linguistics, team building, negotiation, 604 00:29:55,360 --> 00:29:59,080 Speaker 4: in intelligence gathering. You know, I'm telling you what if 605 00:29:59,080 --> 00:30:02,000 Speaker 4: you're not splitting at you're not into nuclear fission like 606 00:30:03,440 --> 00:30:07,920 Speaker 4: brain surgery at your company, A really smart veteran can 607 00:30:07,920 --> 00:30:10,160 Speaker 4: figure out what your company does in a quarter or two, 608 00:30:10,520 --> 00:30:13,400 Speaker 4: but your best leader couldn't survive a weekend with one 609 00:30:13,400 --> 00:30:17,960 Speaker 4: of these guys with the level of elite operating and 610 00:30:17,960 --> 00:30:20,520 Speaker 4: team building that they have. So like, that's what I 611 00:30:20,560 --> 00:30:24,080 Speaker 4: get fired up about, right is getting these world class 612 00:30:24,160 --> 00:30:26,920 Speaker 4: leaders into organizations and then watching. 613 00:30:26,680 --> 00:30:27,600 Speaker 2: The halo effect. 614 00:30:27,920 --> 00:30:31,400 Speaker 4: You put an elite operator with a little business trading 615 00:30:31,960 --> 00:30:35,440 Speaker 4: into a company and they don't know how to have 616 00:30:35,520 --> 00:30:37,880 Speaker 4: a bad attitude. They don't know how to be lazy. 617 00:30:37,960 --> 00:30:40,880 Speaker 4: So when they see this stuff, there's no drill sergeant yelling. 618 00:30:40,880 --> 00:30:43,120 Speaker 4: It's just like, hey man, that that didn't look very cool. Here, 619 00:30:43,160 --> 00:30:45,120 Speaker 4: let me help you with that. And then I get 620 00:30:45,160 --> 00:30:48,240 Speaker 4: a call three four months later, Oh my god, you 621 00:30:48,240 --> 00:30:51,880 Speaker 4: didn't just fix my warehouse. My entire supply chain has 622 00:30:51,920 --> 00:30:54,280 Speaker 4: gotten awesome. Do you got any other cream brees. 623 00:30:53,960 --> 00:30:57,760 Speaker 2: I can have? Incredible? Yeah, So like we're here for it. 624 00:30:58,120 --> 00:31:00,480 Speaker 3: That's funny you said that, and you mentioned green Beret. 625 00:31:00,560 --> 00:31:04,520 Speaker 3: My father had a master's in business and human resources. 626 00:31:05,200 --> 00:31:08,000 Speaker 3: While he was his Green beret self, and he was 627 00:31:08,400 --> 00:31:10,120 Speaker 3: moving towards a doctorate before. 628 00:31:09,880 --> 00:31:10,600 Speaker 2: He passed away. 629 00:31:11,240 --> 00:31:14,560 Speaker 3: But when I was like twelve eleven, he kind of 630 00:31:14,880 --> 00:31:19,080 Speaker 3: I didn't realize he was working me into business without 631 00:31:19,120 --> 00:31:22,400 Speaker 3: realizing it. Okay, So a lot of things I do 632 00:31:22,520 --> 00:31:25,000 Speaker 3: I attribute to my dad and today's business that I'm 633 00:31:25,040 --> 00:31:27,760 Speaker 3: in right now, I attribute to him, like kind of 634 00:31:28,120 --> 00:31:31,080 Speaker 3: seating me as a young man, always being around him 635 00:31:31,080 --> 00:31:35,040 Speaker 3: and just explaining business and in weird ways, like hey, 636 00:31:35,280 --> 00:31:37,480 Speaker 3: you made grilled cheese sandwiches today, hun, I was like yeah. 637 00:31:37,480 --> 00:31:39,440 Speaker 3: He's like how much did you make out front? Because 638 00:31:39,440 --> 00:31:41,800 Speaker 3: the neighbors were selling lemonade all the time, and I 639 00:31:41,840 --> 00:31:44,240 Speaker 3: needed money for cross country ski boots, and he's like, 640 00:31:44,320 --> 00:31:46,000 Speaker 3: you got to earn it. And I was like, okay, 641 00:31:46,000 --> 00:31:47,600 Speaker 3: how am I going to earn sixty bucks for these 642 00:31:47,600 --> 00:31:50,080 Speaker 3: cross country ski boots at twelve years old? And so 643 00:31:50,600 --> 00:31:53,040 Speaker 3: I was like, well, I can make a mean grilled cheese. 644 00:31:53,200 --> 00:31:55,320 Speaker 3: So I go in, I take the valveda, I take 645 00:31:55,320 --> 00:31:57,600 Speaker 3: the bread. I make a bunch of grilled cheeses and 646 00:31:57,640 --> 00:31:59,360 Speaker 3: I go outside and I sold them for a dollar 647 00:31:59,440 --> 00:32:02,120 Speaker 3: a half, so two dollars a whole grilled cheese. He 648 00:32:02,160 --> 00:32:04,200 Speaker 3: came home He's like, where'd you get thirty three bucks? 649 00:32:04,560 --> 00:32:06,680 Speaker 3: I was like, I made grilled cheese sandwiches and sold 650 00:32:06,680 --> 00:32:09,000 Speaker 3: them to the neighbors. They all ate them, all gooey 651 00:32:09,040 --> 00:32:11,520 Speaker 3: and right there at my little table and on the sidewalk. 652 00:32:11,560 --> 00:32:13,400 Speaker 3: It was so cheesy. They'd wait for me to bring 653 00:32:13,440 --> 00:32:15,440 Speaker 3: them out fresh. So I'd bring him out and everybody 654 00:32:15,440 --> 00:32:17,920 Speaker 3: just eat them up for a bucket slice or half 655 00:32:17,960 --> 00:32:20,160 Speaker 3: of it. And he was really happy about that. But 656 00:32:20,240 --> 00:32:23,760 Speaker 3: he said, hey, well, you know the velveto was five bucks, right, 657 00:32:24,280 --> 00:32:26,680 Speaker 3: And I was like, oh, it's not dad ninety nine, 658 00:32:26,680 --> 00:32:29,080 Speaker 3: It's not like just mine. He's like, you know that 659 00:32:29,080 --> 00:32:31,200 Speaker 3: I should charge you for the electricity in the fridge 660 00:32:31,360 --> 00:32:33,920 Speaker 3: and the fridge and the roof that housed the fridge 661 00:32:34,000 --> 00:32:36,240 Speaker 3: and all these different things. He started at very young 662 00:32:36,280 --> 00:32:41,320 Speaker 3: age with me to teach me everything has a cost 663 00:32:41,440 --> 00:32:44,840 Speaker 3: in business. Everything comes out of that grilled cheese. But 664 00:32:44,920 --> 00:32:46,280 Speaker 3: he said, you know, once you pay me back, And 665 00:32:46,320 --> 00:32:49,240 Speaker 3: he made me pay him back like twelve dollars. I 666 00:32:49,280 --> 00:32:51,120 Speaker 3: got to keep the rest of it, and he'said, but 667 00:32:51,120 --> 00:32:52,480 Speaker 3: I want to tell you something. He just made twenty 668 00:32:52,480 --> 00:32:55,200 Speaker 3: bucks off of an eighty nine cent loaf of bread. 669 00:32:55,800 --> 00:32:58,920 Speaker 3: Five dollars block of cheese. Okay, so he saw that 670 00:32:59,000 --> 00:33:01,719 Speaker 3: in me my dad had a vending machine in his 671 00:33:01,880 --> 00:33:04,200 Speaker 3: armory because all the guys would get home and they'd 672 00:33:04,240 --> 00:33:06,400 Speaker 3: all decompress, and he's like, well, I'm going to run 673 00:33:06,440 --> 00:33:08,320 Speaker 3: this armory here in Utah. I'm gonna have a vending 674 00:33:08,360 --> 00:33:10,800 Speaker 3: machine in here with Coca cola and some snacks. And 675 00:33:10,880 --> 00:33:12,960 Speaker 3: so we always had like little snacks in the garage 676 00:33:13,000 --> 00:33:15,440 Speaker 3: waiting to go to my dad's armory. 677 00:33:16,000 --> 00:33:17,680 Speaker 2: So what did I do? I said, Well, Dad's not 678 00:33:17,720 --> 00:33:19,720 Speaker 2: going to miss these ranch cordin nuts, is he. No. 679 00:33:19,840 --> 00:33:23,240 Speaker 3: I'll just so I start selling this stuff on the sidewalk, 680 00:33:23,760 --> 00:33:26,280 Speaker 3: and I'm now cutting off the gas station store four 681 00:33:26,360 --> 00:33:27,520 Speaker 3: or five blocks down the street. 682 00:33:28,000 --> 00:33:29,160 Speaker 2: So moms are sending. 683 00:33:29,000 --> 00:33:32,000 Speaker 3: Their kids over, go get two diet cokes from rad 684 00:33:32,160 --> 00:33:34,320 Speaker 3: Go get me two for a dollar. So my dad 685 00:33:34,360 --> 00:33:35,840 Speaker 3: comes home and he's like, oh, so you got more 686 00:33:35,880 --> 00:33:38,280 Speaker 3: things selling huh? I said, yeah, I just decided to 687 00:33:38,320 --> 00:33:40,560 Speaker 3: sell some of these inventory items. He's like, well, what'd 688 00:33:40,560 --> 00:33:42,920 Speaker 3: you sell the diet cokes for? First thing he asked me, 689 00:33:43,200 --> 00:33:45,400 Speaker 3: I was like fifty cents two for a dollar, because 690 00:33:45,440 --> 00:33:47,560 Speaker 3: the vending machine was fifty cents at the time, He's like, 691 00:33:47,600 --> 00:33:49,640 Speaker 3: did you not realize that they're sixty cents now? 692 00:33:50,000 --> 00:33:52,400 Speaker 2: I was like, oh, that's right. They changed his sixty cents. 693 00:33:52,600 --> 00:33:54,600 Speaker 3: You couldn't just get two drinks anymore for a dollar 694 00:33:54,640 --> 00:33:57,000 Speaker 3: at the vending machine, so you know, you got forty 695 00:33:57,040 --> 00:33:58,960 Speaker 3: cents back and all this stuff. So I had to 696 00:33:58,960 --> 00:34:03,200 Speaker 3: pay him back the money for the cokes plus the 697 00:34:03,240 --> 00:34:06,080 Speaker 3: money I lost him on the cokes, okay, and everything 698 00:34:06,080 --> 00:34:08,440 Speaker 3: else was still fifty cents. But he was pretty happy 699 00:34:08,440 --> 00:34:10,560 Speaker 3: that I was doing that. And then flash forward to 700 00:34:10,680 --> 00:34:14,600 Speaker 3: my skate shop. At thirteen fourteen, I created a skateboard 701 00:34:15,200 --> 00:34:17,640 Speaker 3: company with my dad and my mom backing me up. 702 00:34:17,640 --> 00:34:19,279 Speaker 3: They got me a business license. I was able to 703 00:34:19,320 --> 00:34:22,239 Speaker 3: submit to wholesalers and then I started getting like one 704 00:34:22,320 --> 00:34:26,160 Speaker 3: or two skateboards. I did get the cross country ski boots. 705 00:34:26,160 --> 00:34:28,279 Speaker 3: If you're wondering, did I ever get those boots? I 706 00:34:28,360 --> 00:34:30,480 Speaker 3: got them, okay? And did I ever get the polls? 707 00:34:30,560 --> 00:34:32,120 Speaker 3: I got them and I put them all together with 708 00:34:32,160 --> 00:34:33,279 Speaker 3: the skis my neighbor gave me. 709 00:34:33,760 --> 00:34:34,759 Speaker 2: And I was training for. 710 00:34:34,680 --> 00:34:39,400 Speaker 3: The triathlon b athalon where they shoot and it's cross 711 00:34:39,400 --> 00:34:41,360 Speaker 3: country ski because my dad's buddy was in the Olympics 712 00:34:41,360 --> 00:34:44,120 Speaker 3: doing it. I thought that was awesome. So, yes, I 713 00:34:44,200 --> 00:34:46,800 Speaker 3: did get what I was after. I did learn my 714 00:34:46,920 --> 00:34:51,160 Speaker 3: valuable business lessons from my dad, green beret business guy, right, 715 00:34:51,360 --> 00:34:55,279 Speaker 3: human resource management leader. And so I just feel that 716 00:34:55,360 --> 00:34:59,799 Speaker 3: I appreciated that, you know, that education he just brought 717 00:34:59,840 --> 00:35:01,799 Speaker 3: to me at a young age, because here I am 718 00:35:01,800 --> 00:35:04,520 Speaker 3: talking about it today, you know, forty some years later. 719 00:35:05,080 --> 00:35:07,360 Speaker 2: That's an awesome story. Right, So your old man was 720 00:35:07,400 --> 00:35:08,920 Speaker 2: about fishing lessons, not. 721 00:35:08,920 --> 00:35:11,719 Speaker 4: Giving you fish, yes, right, because he taught you how 722 00:35:11,760 --> 00:35:14,120 Speaker 4: to fish for yourself. And that's the best give any 723 00:35:14,160 --> 00:35:17,680 Speaker 4: father obviously can do to their children, right, not to 724 00:35:17,760 --> 00:35:20,800 Speaker 4: give them stuff. I have a twenty one and eighteen 725 00:35:20,880 --> 00:35:26,279 Speaker 4: year old sons. So I have two boys, and it's important. 726 00:35:26,840 --> 00:35:29,600 Speaker 4: It's not what I give them, it's what I teach them. 727 00:35:29,719 --> 00:35:32,120 Speaker 4: So I mean, they're keeping track of what I give 728 00:35:32,160 --> 00:35:33,240 Speaker 4: them naturally. 729 00:35:32,960 --> 00:35:35,759 Speaker 2: Of course, of course. And today I got kids too. 730 00:35:35,800 --> 00:35:37,560 Speaker 3: You know, I got a twenty three year old daughter, 731 00:35:37,640 --> 00:35:39,440 Speaker 3: a twenty year old daughter and a seventeen year old 732 00:35:39,520 --> 00:35:41,759 Speaker 3: son at the time of this podcast. And you know, 733 00:35:41,840 --> 00:35:43,840 Speaker 3: all I want them to do is I take my 734 00:35:43,880 --> 00:35:46,520 Speaker 3: son to work with me in the shops and I 735 00:35:46,560 --> 00:35:49,759 Speaker 3: teach him the fundamentals of these are the tongs and 736 00:35:49,800 --> 00:35:52,320 Speaker 3: this is the garbage. Can clean up the parking lot. 737 00:35:52,840 --> 00:35:55,160 Speaker 3: Go around and clean up the parking lot with these things, okay, 738 00:35:55,200 --> 00:35:57,920 Speaker 3: because you know that's the first impression people pull up. 739 00:35:58,239 --> 00:35:59,959 Speaker 3: We don't want all that trash in our parking lot. 740 00:36:00,239 --> 00:36:03,200 Speaker 3: And then it goes further inside the shop. So the hygiene, 741 00:36:03,560 --> 00:36:05,959 Speaker 3: I teach him, hygiene of the business. It's like, hey, 742 00:36:06,360 --> 00:36:08,880 Speaker 3: these are the fundamentals. We wake up, we shower, we 743 00:36:08,920 --> 00:36:11,479 Speaker 3: put our deodoran on, brush our teeth, whatever. I don't shave, 744 00:36:11,560 --> 00:36:16,200 Speaker 3: but whatever if you shave, you know, the hygiene of yourself. 745 00:36:16,239 --> 00:36:20,120 Speaker 3: The same thing with your business has hygiene, the must maintains, 746 00:36:20,760 --> 00:36:23,800 Speaker 3: you know. That's and so I just want those lessons 747 00:36:24,239 --> 00:36:27,160 Speaker 3: when I'm done for him on his podcast to talk 748 00:36:27,200 --> 00:36:28,000 Speaker 3: the same way about me. 749 00:36:28,280 --> 00:36:31,759 Speaker 4: Okay, well you could you could only hope, right, to 750 00:36:31,880 --> 00:36:36,000 Speaker 4: have that kind of a positive effect on kids. And 751 00:36:36,560 --> 00:36:38,960 Speaker 4: you know, as soon as you realize as a father 752 00:36:39,120 --> 00:36:41,520 Speaker 4: or mother that it's not what you want, right, it's 753 00:36:41,560 --> 00:36:46,680 Speaker 4: what they want, and your expectations and are just resentments 754 00:36:46,719 --> 00:36:50,799 Speaker 4: under construction. Just be supportive, you know, having a good 755 00:36:50,880 --> 00:36:55,759 Speaker 4: human Yeah, I mean, granted, it's nice when they go 756 00:36:55,800 --> 00:36:59,120 Speaker 4: do like world class thing. My oldest son Hunter Hunter Hallberg. 757 00:36:59,320 --> 00:37:02,000 Speaker 4: You can find him on Spotify. He won the twenty 758 00:37:02,040 --> 00:37:05,399 Speaker 4: eighteen Young Guitarist of the Year for the World, so 759 00:37:05,480 --> 00:37:08,760 Speaker 4: like he is like, oh serious, yeah, so like Phil 760 00:37:08,800 --> 00:37:13,240 Speaker 4: Collin from def Leppard. Yeah, Hunter could hang like musically 761 00:37:13,280 --> 00:37:15,799 Speaker 4: with him like that, that's the level this kid's at. 762 00:37:16,040 --> 00:37:18,360 Speaker 4: He's got a new song coming out dropping probably in 763 00:37:18,400 --> 00:37:20,920 Speaker 4: a couple of weeks. But like, I'm just so proud 764 00:37:21,000 --> 00:37:23,640 Speaker 4: of him. But this kid could solve a Rubik's Cube 765 00:37:23,680 --> 00:37:25,880 Speaker 4: at like eight or nine years old. Like he's just 766 00:37:25,920 --> 00:37:29,760 Speaker 4: that kid. But you know, hey man, are you releasing music? 767 00:37:29,800 --> 00:37:32,200 Speaker 4: Hey man, are you interacting with your fans? And it's 768 00:37:32,239 --> 00:37:35,440 Speaker 4: like for a while there, I was like his manager, 769 00:37:35,520 --> 00:37:38,600 Speaker 4: and that didn't go That didn't go well because like 770 00:37:38,760 --> 00:37:40,520 Speaker 4: I saw this like oh, you just need to do 771 00:37:40,560 --> 00:37:42,120 Speaker 4: this this and this is so obvious. 772 00:37:42,200 --> 00:37:43,840 Speaker 2: But he's the artist. 773 00:37:44,239 --> 00:37:48,320 Speaker 4: He has a process and it's his career, not mine. 774 00:37:48,480 --> 00:37:51,600 Speaker 4: So like in the last few years, I'm way way 775 00:37:51,640 --> 00:37:53,759 Speaker 4: in the background. When he was much younger, obviously he 776 00:37:53,840 --> 00:37:58,120 Speaker 4: needed me to buy him guitars and tune his guitars, 777 00:37:58,800 --> 00:38:02,839 Speaker 4: carry stuff, roady stuff, yes, exactly, and I did all 778 00:38:02,880 --> 00:38:05,200 Speaker 4: that stuff, but he got to a certain age he's like, 779 00:38:05,200 --> 00:38:08,319 Speaker 4: you know, Dad, like really really appreciate everything you've done 780 00:38:08,320 --> 00:38:10,839 Speaker 4: for me, but like it's time for me to take over, 781 00:38:11,320 --> 00:38:13,280 Speaker 4: Like you know what I mean, all the business side, 782 00:38:13,760 --> 00:38:16,239 Speaker 4: It's time for you to just be Dad. And I 783 00:38:16,280 --> 00:38:18,440 Speaker 4: love you and I thank you. But so that was 784 00:38:18,480 --> 00:38:22,080 Speaker 4: a couple of years ago, and it's been awesome. Obviously, 785 00:38:22,480 --> 00:38:24,920 Speaker 4: I'd like to see some more productivity. I joke with him, 786 00:38:25,480 --> 00:38:29,680 Speaker 4: like the mortgage paineoff Son like joy in the label, 787 00:38:29,800 --> 00:38:33,560 Speaker 4: the executive producer exactly. But anyways, I just love him 788 00:38:33,640 --> 00:38:35,560 Speaker 4: and support him and I'm really proud of them, and 789 00:38:35,560 --> 00:38:37,920 Speaker 4: I'm bragging about him on your podcast today. 790 00:38:38,280 --> 00:38:41,160 Speaker 2: You know what I mean. You should Hunter Hallberg on Spotify. 791 00:38:41,280 --> 00:38:44,680 Speaker 3: That's great because if chances are my listeners already on Spotify, 792 00:38:44,719 --> 00:38:47,279 Speaker 3: so they can easily look up Hunter hgu n t 793 00:38:47,400 --> 00:38:50,719 Speaker 3: e Er Hallberg okay and check out his music and 794 00:38:50,719 --> 00:38:54,160 Speaker 3: his guitar. And I'm sure that he's open to being 795 00:38:54,239 --> 00:38:56,880 Speaker 3: in a band that can need a guitar player, you 796 00:38:56,880 --> 00:38:58,799 Speaker 3: know what I'm saying, that needs to rock out. There's 797 00:38:58,880 --> 00:39:00,880 Speaker 3: tons of that out there. I got lots of friends 798 00:39:00,880 --> 00:39:03,520 Speaker 3: in the music industry. Bro, They're just like, like you said, 799 00:39:03,520 --> 00:39:05,319 Speaker 3: you can see certain things that he should do, and 800 00:39:05,320 --> 00:39:06,920 Speaker 3: he's like, this is how I should do it. 801 00:39:06,960 --> 00:39:09,600 Speaker 4: And it's like, all right, bro, you're the artist, you know. 802 00:39:10,120 --> 00:39:14,720 Speaker 4: And the more I stand back, the more he likes it. 803 00:39:15,600 --> 00:39:18,759 Speaker 4: And actually it's the better. It's the best for our relationships. 804 00:39:18,800 --> 00:39:20,839 Speaker 4: So it took a few years to figure that out. 805 00:39:20,920 --> 00:39:24,799 Speaker 4: But I also think, oh man, this kid, he didn't 806 00:39:24,800 --> 00:39:27,960 Speaker 4: need anything from me. He's got everything he needs now, 807 00:39:28,600 --> 00:39:31,000 Speaker 4: and it's just so awesome to see him, you know, 808 00:39:31,080 --> 00:39:33,800 Speaker 4: become a man and start dealing with some of these things. 809 00:39:33,840 --> 00:39:35,400 Speaker 4: And you know, I wish I had a little bit 810 00:39:35,440 --> 00:39:38,799 Speaker 4: more input. You know, I'm not going to lie, but 811 00:39:39,280 --> 00:39:41,600 Speaker 4: it's actually really cool when I don't have any input. 812 00:39:41,640 --> 00:39:44,080 Speaker 4: He just brings something to me and it's fully awesome. 813 00:39:44,480 --> 00:39:46,680 Speaker 4: Like that Blue May Wave he just shared his new 814 00:39:46,719 --> 00:39:50,280 Speaker 4: song that he's releasing. I mean he shot a whole 815 00:39:50,400 --> 00:39:54,920 Speaker 4: music video and basically worked a bunch to get money 816 00:39:54,960 --> 00:39:58,960 Speaker 4: to pay this actual professional music video guy. And I 817 00:39:59,000 --> 00:40:01,000 Speaker 4: had no part of it. He just showed it to 818 00:40:01,040 --> 00:40:04,000 Speaker 4: me and I got a little misty just because like 819 00:40:04,080 --> 00:40:06,600 Speaker 4: I had nothing to do with that. He did everything, 820 00:40:07,239 --> 00:40:10,120 Speaker 4: and it's amazing. People are gonna love it, so super proud. 821 00:40:10,160 --> 00:40:12,520 Speaker 4: But you know, back to like doesn't matter if it's 822 00:40:12,560 --> 00:40:16,840 Speaker 4: family or business. Your old man had the hygiene of 823 00:40:16,880 --> 00:40:19,719 Speaker 4: the business, meaning like if people show up and it's 824 00:40:19,760 --> 00:40:23,759 Speaker 4: dirty and graffiti and okay, we can't raise prices Like 825 00:40:23,840 --> 00:40:26,799 Speaker 4: this is a right. We're not shooting for dive. That 826 00:40:26,920 --> 00:40:29,080 Speaker 4: wasn't really what we're looking for. We're more in the 827 00:40:29,120 --> 00:40:32,759 Speaker 4: mid family friendly price category, and right, we don't want 828 00:40:32,760 --> 00:40:35,279 Speaker 4: attract the wrong people. So the first thing we're going 829 00:40:35,360 --> 00:40:37,640 Speaker 4: to do is do this right. So, like, that's the 830 00:40:37,760 --> 00:40:40,359 Speaker 4: hygiene for the business. Well, you can't be a world 831 00:40:40,360 --> 00:40:42,560 Speaker 4: class guitar player if you don't spend a couple hours 832 00:40:42,600 --> 00:40:46,320 Speaker 4: a day running your fingers down the fretboard. Back to 833 00:40:46,400 --> 00:40:49,040 Speaker 4: Phil Collin and Vivian Campbell, the two guitar players for 834 00:40:49,120 --> 00:40:53,480 Speaker 4: duff Leppard. These guys are every day they're practicing the band, 835 00:40:53,560 --> 00:40:56,680 Speaker 4: rehearses songs, they sing Like I said, I watched this 836 00:40:56,760 --> 00:41:00,760 Speaker 4: behind the scene, but they sound amazing tracks. 837 00:41:00,760 --> 00:41:01,239 Speaker 2: That's them. 838 00:41:01,600 --> 00:41:03,479 Speaker 3: I was watching him play the guitar. Like we mentioned, 839 00:41:03,520 --> 00:41:05,400 Speaker 3: I didn't even know your son was rocking out. I 840 00:41:05,400 --> 00:41:07,520 Speaker 3: mean I should, but I didn't want a guitar or 841 00:41:07,520 --> 00:41:11,040 Speaker 3: you had this this. So when I'm literally watching you know, 842 00:41:11,480 --> 00:41:13,719 Speaker 3: the guitar player, I'm watching his fingers and I'm just like, 843 00:41:13,719 --> 00:41:15,880 Speaker 3: all right, bro, that's going along with what I'm hearing, 844 00:41:15,920 --> 00:41:18,040 Speaker 3: you know, and either you're really good at doing that, 845 00:41:18,080 --> 00:41:20,239 Speaker 3: which you could be, or you're doing that, and so 846 00:41:20,239 --> 00:41:21,719 Speaker 3: I'm going to give him the benefit of the doubt 847 00:41:21,760 --> 00:41:23,520 Speaker 3: and say they're both doing it. And when the bass 848 00:41:23,520 --> 00:41:27,080 Speaker 3: players doing the whole bass, it's just him, like that's 849 00:41:27,080 --> 00:41:30,239 Speaker 3: what he lives for, you know. He's probably like you know, 850 00:41:30,360 --> 00:41:34,080 Speaker 3: you know, there's a great artist Prince. Prince would chew 851 00:41:34,160 --> 00:41:38,400 Speaker 3: gum during a live TV performance so they could not 852 00:41:38,560 --> 00:41:41,960 Speaker 3: put a backtrack to him. So if you ever seen 853 00:41:42,000 --> 00:41:44,239 Speaker 3: Prince chewing gum or he has a lollipop in his mouth, 854 00:41:44,680 --> 00:41:48,279 Speaker 3: it's to prove that he's not faking it. 855 00:41:48,400 --> 00:41:50,120 Speaker 2: That was Prince's stick. 856 00:41:50,360 --> 00:41:53,399 Speaker 3: And he's a great, you know, great Like Dick Clark 857 00:41:53,440 --> 00:41:55,520 Speaker 3: interviewed him and they're like, so, how long have you 858 00:41:55,560 --> 00:41:57,400 Speaker 3: been playing instruments for? Or like how long you've been 859 00:41:57,400 --> 00:41:59,239 Speaker 3: trying to make a label And he just goes like, 860 00:42:01,320 --> 00:42:02,160 Speaker 3: I hold up my hand. 861 00:42:02,160 --> 00:42:04,920 Speaker 2: He just saws four fingers four years. He doesn't even want. 862 00:42:04,960 --> 00:42:07,799 Speaker 3: He's so shy, he's just like four years you guys 863 00:42:07,880 --> 00:42:10,640 Speaker 3: got to go find Dick Clark interviews Prince all right, 864 00:42:10,680 --> 00:42:12,040 Speaker 3: and you'll see exactly what I'm talking about. 865 00:42:12,080 --> 00:42:14,160 Speaker 2: Because Prince so shy. 866 00:42:13,960 --> 00:42:17,799 Speaker 3: But yeah, so so professional at the same time and 867 00:42:17,880 --> 00:42:20,960 Speaker 3: so such a process for him. Nobody's going to tell 868 00:42:21,040 --> 00:42:23,080 Speaker 3: him what to do. He didn't want to label that 869 00:42:23,239 --> 00:42:26,520 Speaker 3: was going to hold him down. Like I would have said, hey, son, 870 00:42:26,719 --> 00:42:28,840 Speaker 3: your prince and my son's prince. You should go to 871 00:42:28,880 --> 00:42:31,080 Speaker 3: this label. I'm your dad. You should listen to me 872 00:42:31,120 --> 00:42:36,080 Speaker 3: and you should do this. He's like, no, well that's 873 00:42:36,080 --> 00:42:37,399 Speaker 3: the whole that's the whole thing. 874 00:42:37,760 --> 00:42:42,320 Speaker 4: Like an over overpowering dad thinks he knows better. 875 00:42:42,600 --> 00:42:44,720 Speaker 2: Like I fit that. I fit that description. 876 00:42:44,840 --> 00:42:48,200 Speaker 4: At some point in the arc same and kind of 877 00:42:48,239 --> 00:42:51,560 Speaker 4: realized that and then took a back seat, realizing, oh 878 00:42:51,560 --> 00:42:54,000 Speaker 4: my god, this isn't even this isn't about me. This 879 00:42:54,080 --> 00:42:57,400 Speaker 4: is my ego getting in the way. So like it's 880 00:42:57,440 --> 00:43:03,479 Speaker 4: it's a process. But I think doing amazing things. None 881 00:43:03,480 --> 00:43:05,960 Speaker 4: of that's by accident. You got to be super intentional. 882 00:43:06,200 --> 00:43:10,320 Speaker 4: And when people when he was like, oh gosh, twelve thirteen, 883 00:43:10,360 --> 00:43:13,439 Speaker 4: when he won the contest, we went to this John 884 00:43:13,480 --> 00:43:16,520 Speaker 4: Patrucci from a Dream Theater had this guitar camp. So 885 00:43:16,560 --> 00:43:20,960 Speaker 4: all these amazing, amazing guitar players are there and my 886 00:43:21,040 --> 00:43:23,520 Speaker 4: son is just like sticking out like a sore thumb. 887 00:43:23,600 --> 00:43:27,120 Speaker 4: Everybody's noticing just this kid's talent, and what do you 888 00:43:27,160 --> 00:43:29,759 Speaker 4: feed this kid? I'm like, oh my god. All the dad, 889 00:43:29,760 --> 00:43:32,440 Speaker 4: all the other guitar dads were just like I was 890 00:43:32,560 --> 00:43:35,440 Speaker 4: like this special thing because of my son, and it 891 00:43:35,920 --> 00:43:38,319 Speaker 4: was it felt great to my ego. But what I'd 892 00:43:38,320 --> 00:43:40,880 Speaker 4: always tell people, I'm like, yeah, that's nice. 893 00:43:41,239 --> 00:43:43,080 Speaker 2: I suppose. Yeah, I'll take a high five. 894 00:43:42,920 --> 00:43:46,840 Speaker 4: For being an ultra supportive But if you realize how 895 00:43:46,920 --> 00:43:49,640 Speaker 4: much work this kid puts in, like you have no idea, 896 00:43:49,800 --> 00:43:52,200 Speaker 4: Like I'm sure your kid practices an hour day, you know. 897 00:43:52,320 --> 00:43:55,840 Speaker 4: Like I'm not saying nothing, but like I'll wake up 898 00:43:55,880 --> 00:43:58,319 Speaker 4: at three in the morning and here's some guitar in 899 00:43:58,360 --> 00:44:01,000 Speaker 4: the distance, you know what I mean, down there running 900 00:44:01,000 --> 00:44:03,839 Speaker 4: through the same thing again and again and again. Like 901 00:44:03,840 --> 00:44:08,480 Speaker 4: like he plays eight to twelve hours a day. 902 00:44:08,760 --> 00:44:12,439 Speaker 2: So what he does, yeah, twenty does he breathed to play? Yeah? 903 00:44:12,440 --> 00:44:15,400 Speaker 3: He literally like needs to do that, right, you have to. 904 00:44:16,239 --> 00:44:18,680 Speaker 3: I have a friend who's a drummer and he has to. 905 00:44:19,320 --> 00:44:20,839 Speaker 3: He's always like, he's like, when was the last time 906 00:44:20,840 --> 00:44:22,480 Speaker 3: he played your drums? Rat And I was like, oh 907 00:44:22,560 --> 00:44:25,480 Speaker 3: the other day. Not true. But he's always just like 908 00:44:25,840 --> 00:44:28,840 Speaker 3: ratting on his little like soft kit that he has 909 00:44:28,440 --> 00:44:31,160 Speaker 3: in his house. He's always just like playing on it 910 00:44:31,160 --> 00:44:33,440 Speaker 3: because he has shows and shows to go in tours 911 00:44:33,480 --> 00:44:35,799 Speaker 3: and tours. He's always like rapping on it. And you know, 912 00:44:35,840 --> 00:44:38,680 Speaker 3: I made fun of a drummer for getting blisters. He's like, yeah, well, 913 00:44:38,719 --> 00:44:40,360 Speaker 3: when you play so much, you get those blisters, you 914 00:44:40,400 --> 00:44:42,040 Speaker 3: know what I'm saying. I'm like, yeah, but I mean 915 00:44:42,600 --> 00:44:45,520 Speaker 3: your hard you're all calloused. He's like, well, when you 916 00:44:45,520 --> 00:44:47,279 Speaker 3: take a break, dude, and sometimes you want to take 917 00:44:47,320 --> 00:44:48,759 Speaker 3: a break, you know, you get back on it, you 918 00:44:48,760 --> 00:44:51,000 Speaker 3: get all ripped up on your hands. But you have 919 00:44:51,080 --> 00:44:54,239 Speaker 3: to get right back to that callous because you can't 920 00:44:54,280 --> 00:44:56,600 Speaker 3: hold your sticks much longer. You know, if nobody's played 921 00:44:56,600 --> 00:44:57,960 Speaker 3: the drums for a while and you go to a 922 00:44:58,040 --> 00:45:00,480 Speaker 3: rock show and you see all the vibration from those 923 00:45:00,480 --> 00:45:04,279 Speaker 3: sticks going through your hands, it rattles your hands. I'm 924 00:45:04,360 --> 00:45:07,319 Speaker 3: just putting that out there, and you know, shout out 925 00:45:07,360 --> 00:45:10,440 Speaker 3: to my buddy. Dan, who's one of the best drummers. 926 00:45:10,520 --> 00:45:14,560 Speaker 3: I've ever top seven drummers in my lifetime. So you know, 927 00:45:14,600 --> 00:45:17,480 Speaker 3: you got to have that dedication. And it's a business. 928 00:45:17,600 --> 00:45:21,319 Speaker 3: Rock and roll is a business, Okay. You just have 929 00:45:21,400 --> 00:45:24,520 Speaker 3: to have the business understanding and the acumen of business 930 00:45:24,560 --> 00:45:27,280 Speaker 3: as well as you have to provide if you're the musician, 931 00:45:27,760 --> 00:45:29,920 Speaker 3: you know right there, or you're gonna get taken like 932 00:45:29,960 --> 00:45:32,640 Speaker 3: Elvis bro and you're gonna be just kept in Vegas. 933 00:45:32,880 --> 00:45:34,680 Speaker 3: You're never going to see the world. You're gonna be 934 00:45:34,719 --> 00:45:36,960 Speaker 3: told by some manager that they don't want you over 935 00:45:36,960 --> 00:45:38,600 Speaker 3: there because it's too dangerous. And he's like, well, why 936 00:45:38,920 --> 00:45:41,080 Speaker 3: why don't I go to England? How come I'm not 937 00:45:41,080 --> 00:45:43,600 Speaker 3: in England? Colonel Well, you don't want to go there, Elvis, 938 00:45:43,640 --> 00:45:44,960 Speaker 3: you don't want to go to England. He's like, well, 939 00:45:44,960 --> 00:45:46,879 Speaker 3: I think I want to go to England. Now see 940 00:45:46,880 --> 00:45:48,640 Speaker 3: this peanut butter jelly sandwich and shut up. 941 00:45:49,040 --> 00:45:49,239 Speaker 2: You know. 942 00:45:49,360 --> 00:45:55,200 Speaker 3: It's like, oh, dude, yeah, you got to have some understanding, 943 00:45:55,239 --> 00:45:55,400 Speaker 3: you know. 944 00:45:55,520 --> 00:45:58,680 Speaker 2: Maybe and Elvis. I think the best time Elvis had. 945 00:45:58,640 --> 00:45:59,840 Speaker 3: Was when he's in the military because he got to 946 00:45:59,840 --> 00:46:04,520 Speaker 3: get out of the America. He traveled, you know, so wow, man, 947 00:46:04,560 --> 00:46:07,160 Speaker 3: I guess Elvis is a veteran and also you know 948 00:46:07,320 --> 00:46:10,600 Speaker 3: business rock star, so it just kind of goes hand 949 00:46:10,600 --> 00:46:12,120 Speaker 3: with what you're saying. You know, a lot of veterans 950 00:46:12,120 --> 00:46:17,440 Speaker 3: come out trying to reinvent themselves. And you know, that's 951 00:46:17,640 --> 00:46:20,320 Speaker 3: that's what I call the cocoon method, where you've gone 952 00:46:20,320 --> 00:46:22,960 Speaker 3: in as this caterpillar and you come out as this butterfly. 953 00:46:23,440 --> 00:46:25,800 Speaker 3: But then you read cocoon again into a newer, bigger, 954 00:46:25,840 --> 00:46:29,000 Speaker 3: brighter butterfly with bigger colors, you know, something that's so 955 00:46:29,280 --> 00:46:32,560 Speaker 3: like just flatbuoyantly colorful because you've just done such a 956 00:46:32,560 --> 00:46:33,440 Speaker 3: great job. 957 00:46:33,480 --> 00:46:35,680 Speaker 2: Cocooning yourself throughout your life. 958 00:46:35,880 --> 00:46:38,880 Speaker 3: You know, like a snake sheds its skin to become bigger, 959 00:46:39,640 --> 00:46:43,600 Speaker 3: you know, and then another skin sheds. You know, in business, 960 00:46:43,640 --> 00:46:45,440 Speaker 3: I find that we shed those skins where we co 961 00:46:45,520 --> 00:46:48,719 Speaker 3: coon ourselves multiple times. You know, every two to three years, 962 00:46:48,719 --> 00:46:51,920 Speaker 3: I find myself with new butterfly colors on my wings. 963 00:46:52,480 --> 00:46:55,040 Speaker 4: Well I love that. Yeah, it's it's an evolution. Right, 964 00:46:55,120 --> 00:46:57,719 Speaker 4: you're not the same person you were two years ago 965 00:46:57,800 --> 00:46:58,359 Speaker 4: to now where did. 966 00:46:58,239 --> 00:46:59,480 Speaker 2: You want to be? Right? 967 00:46:59,719 --> 00:47:04,360 Speaker 4: And you know, I'm grateful for all the lessons, like 968 00:47:04,360 --> 00:47:07,600 Speaker 4: like I coach a lot of you know, billionaire deca 969 00:47:07,640 --> 00:47:13,160 Speaker 4: millionaire type folks are my clients. And money doesn't make 970 00:47:13,200 --> 00:47:17,439 Speaker 4: you happy. It's just fuel. It's it's opportunity, it's it's 971 00:47:17,480 --> 00:47:19,640 Speaker 4: the ability to do things. But I know a lot 972 00:47:19,640 --> 00:47:23,800 Speaker 4: of really wealthy, miserable people, and you know, because they've 973 00:47:25,000 --> 00:47:28,480 Speaker 4: lost their vision. They've they've compromised two or three too 974 00:47:28,560 --> 00:47:32,399 Speaker 4: many times and they're just no longer in control, or 975 00:47:33,440 --> 00:47:37,000 Speaker 4: their vision has been hijacked by a bunch of corporate lawyers, 976 00:47:37,120 --> 00:47:38,680 Speaker 4: or you know what I mean, Like it's just not 977 00:47:38,800 --> 00:47:41,719 Speaker 4: fun anymore. So a lot of times I'll help take 978 00:47:41,760 --> 00:47:44,000 Speaker 4: a public company and take it back private. That's a 979 00:47:44,000 --> 00:47:46,520 Speaker 4: lot of fun. And you know what I mean, that's 980 00:47:46,560 --> 00:47:48,080 Speaker 4: it's it's it's it's. 981 00:47:47,920 --> 00:47:52,600 Speaker 3: Fun to reorganization of it be like not unlike this anymore. 982 00:47:53,360 --> 00:47:54,839 Speaker 2: This having to like. 983 00:47:55,360 --> 00:47:57,319 Speaker 4: Not do what I want to do, do what you 984 00:47:57,360 --> 00:47:59,560 Speaker 4: know the investors want to do every ninety days. So 985 00:47:59,600 --> 00:48:02,040 Speaker 4: we're going to pull this back private and we're going 986 00:48:02,080 --> 00:48:04,879 Speaker 4: to get rid of all this cultural nonfits and we're 987 00:48:04,880 --> 00:48:06,839 Speaker 4: going to go back to when I started this. And 988 00:48:07,200 --> 00:48:08,680 Speaker 4: you know what I mean, Like that's like, oh, that 989 00:48:08,719 --> 00:48:10,359 Speaker 4: sounds like a mission. I want to be a part 990 00:48:10,400 --> 00:48:14,840 Speaker 4: of because it's righteous and it's getting that founder back 991 00:48:15,000 --> 00:48:19,759 Speaker 4: in a position of strength. And again, it's really hard 992 00:48:19,840 --> 00:48:22,839 Speaker 4: to teach people lessons when they're making millions of dollars, 993 00:48:22,880 --> 00:48:27,640 Speaker 4: Like success is such a horrible teacher failure. On the 994 00:48:27,680 --> 00:48:30,520 Speaker 4: other hand, oof, you got somebody's attention for a minute, 995 00:48:30,760 --> 00:48:33,239 Speaker 4: you know what I mean? Like the biggest failures I've 996 00:48:33,280 --> 00:48:37,120 Speaker 4: ever had have been the best teachers for me. And 997 00:48:37,160 --> 00:48:39,799 Speaker 4: the largest successes that I've ever had, you know, they 998 00:48:39,800 --> 00:48:43,920 Speaker 4: feel good, they're validating. But as soon as you think 999 00:48:43,960 --> 00:48:46,560 Speaker 4: you got to figure it out, that's when the business 1000 00:48:46,640 --> 00:48:50,600 Speaker 4: gods will humble you. Right, And I think that's why 1001 00:48:50,640 --> 00:48:54,200 Speaker 4: you got to look at this like evolution. I'm going 1002 00:48:54,239 --> 00:48:58,960 Speaker 4: to wake up tomorrow, God willing, and it's a gift yesterday. 1003 00:48:59,080 --> 00:49:01,480 Speaker 4: What did I do with that gift? How did I 1004 00:49:01,600 --> 00:49:02,200 Speaker 4: leverage that? 1005 00:49:02,320 --> 00:49:04,320 Speaker 2: What did I learn? Who did I help? 1006 00:49:04,800 --> 00:49:09,200 Speaker 4: How did I get past maybe a weakness and turn 1007 00:49:09,280 --> 00:49:12,480 Speaker 4: it into a strength. So like you know, being in 1008 00:49:12,560 --> 00:49:17,239 Speaker 4: an elite unit, being in an elite company, having an 1009 00:49:17,239 --> 00:49:22,280 Speaker 4: elite skill, being a professional athlete, being a being deaf leopard, 1010 00:49:22,320 --> 00:49:26,640 Speaker 4: being hunter Hallberg, Like these are all people right that 1011 00:49:27,600 --> 00:49:29,520 Speaker 4: I don't want to just do this. I'm going to 1012 00:49:29,560 --> 00:49:31,560 Speaker 4: be here. It takes just as many hours in the 1013 00:49:31,600 --> 00:49:34,640 Speaker 4: day to be amazing than it does to be pathetic, 1014 00:49:35,239 --> 00:49:38,799 Speaker 4: Like the time invested in success or failure. It's the 1015 00:49:38,920 --> 00:49:44,320 Speaker 4: same time. How how you look at things and your expectations. 1016 00:49:45,640 --> 00:49:49,480 Speaker 4: Once you make agreements with yourself and other people make agreements, 1017 00:49:49,880 --> 00:49:52,239 Speaker 4: my whole thing is like opt one hundred percent into 1018 00:49:52,280 --> 00:49:54,160 Speaker 4: this or one hundred percent out of this. So I 1019 00:49:54,239 --> 00:49:57,600 Speaker 4: just find that that military commitment that's lacking in the 1020 00:49:57,600 --> 00:49:59,920 Speaker 4: civilian business world, you can get a little bit of. 1021 00:50:00,600 --> 00:50:03,600 Speaker 4: You really can, and when you have all volunteers and 1022 00:50:03,640 --> 00:50:07,319 Speaker 4: everybody wants it. I also recommend to my founders that 1023 00:50:07,360 --> 00:50:11,120 Speaker 4: we pay people in the seventy fifth percentile to We're 1024 00:50:11,120 --> 00:50:13,520 Speaker 4: going to give you twenty five percent more money, and 1025 00:50:13,560 --> 00:50:16,240 Speaker 4: we're going to expect about sixty seventy percent more work. 1026 00:50:16,640 --> 00:50:19,960 Speaker 4: And the right people basically can do that deal and 1027 00:50:20,000 --> 00:50:22,600 Speaker 4: they don't have a problem with it. And when there's 1028 00:50:22,640 --> 00:50:25,319 Speaker 4: a waiting list to work at your company, you're not 1029 00:50:25,360 --> 00:50:27,680 Speaker 4: going to put up with any behavior. So when a 1030 00:50:27,760 --> 00:50:31,239 Speaker 4: lot of times I get hired rad they're not accountable, 1031 00:50:31,480 --> 00:50:33,760 Speaker 4: like I can't like I'm paying them all this money, 1032 00:50:33,840 --> 00:50:37,480 Speaker 4: and they're not entering, they're not emptying the CEO's garbage 1033 00:50:37,480 --> 00:50:39,520 Speaker 4: can when they clearly see full. 1034 00:50:39,600 --> 00:50:40,879 Speaker 2: That's a cultural thing. 1035 00:50:41,840 --> 00:50:44,000 Speaker 4: And the next time someone does that, say did you 1036 00:50:44,080 --> 00:50:44,920 Speaker 4: not see that can? 1037 00:50:44,920 --> 00:50:47,399 Speaker 2: Oh? Yes, sir, I did, Well why is it still full? 1038 00:50:47,560 --> 00:50:49,719 Speaker 2: You know what I mean? Like? Right, you want by it? 1039 00:50:49,760 --> 00:50:51,319 Speaker 2: Five times? Do you want? 1040 00:50:51,360 --> 00:50:54,360 Speaker 4: The CEO said that to the XO, right, the second 1041 00:50:54,360 --> 00:50:58,080 Speaker 4: in command, and then someone else saw the CEO say 1042 00:50:58,080 --> 00:51:01,000 Speaker 4: that to the XO. Okay, that it's the game. No 1043 00:51:01,560 --> 00:51:04,560 Speaker 4: full garbage cans around the CEO. So like, if we 1044 00:51:04,640 --> 00:51:07,600 Speaker 4: all play along to that, it's not about the garbage can. 1045 00:51:08,320 --> 00:51:11,000 Speaker 4: It's about you saw something that wasn't awesome. You had 1046 00:51:11,040 --> 00:51:13,279 Speaker 4: a chance to make it awesome and you didn't take 1047 00:51:13,320 --> 00:51:16,400 Speaker 4: the shot. That's the issue. That's what I'm coaching is 1048 00:51:16,440 --> 00:51:20,520 Speaker 4: why is that cool? Well, that's a human and that 1049 00:51:20,600 --> 00:51:23,440 Speaker 4: human has been told that behavior is acceptable here. If 1050 00:51:23,440 --> 00:51:25,799 Speaker 4: it's not, and you don't say anything about it, you've 1051 00:51:25,880 --> 00:51:28,600 Speaker 4: just endorsed it. You've doubled down on it. Now everyone's 1052 00:51:28,640 --> 00:51:31,279 Speaker 4: going to be doing that. So, as you know, it 1053 00:51:31,320 --> 00:51:34,440 Speaker 4: takes about twenty years to build a great reputation and 1054 00:51:34,480 --> 00:51:35,160 Speaker 4: about five. 1055 00:51:35,000 --> 00:51:35,759 Speaker 2: Minutes to lose it. 1056 00:51:36,200 --> 00:51:41,160 Speaker 4: Really yeah, no, really, so like life business, whatever we're 1057 00:51:41,200 --> 00:51:46,040 Speaker 4: talking about here, I think this message resonates like be intentional. 1058 00:51:46,440 --> 00:51:47,480 Speaker 2: It takes just as. 1059 00:51:47,360 --> 00:51:49,239 Speaker 4: Long to be awesome as it does to be bad. 1060 00:51:49,760 --> 00:51:53,640 Speaker 4: You're just investing that time in different activities, but it's 1061 00:51:53,680 --> 00:51:56,040 Speaker 4: the same amount of time. And if you kind of 1062 00:51:56,040 --> 00:51:58,120 Speaker 4: look at things differently, you know, you'll be a lot 1063 00:51:58,160 --> 00:52:02,840 Speaker 4: happier because you'll realize everything is a choice, not necessarily 1064 00:52:02,840 --> 00:52:06,120 Speaker 4: what happens to you. That's the universe, gut checking you, 1065 00:52:07,040 --> 00:52:10,200 Speaker 4: how you respond, that's everything. So you might as well 1066 00:52:10,400 --> 00:52:13,680 Speaker 4: surround yourself with like minded people, have a bigger than 1067 00:52:13,760 --> 00:52:17,799 Speaker 4: us moment and go big because life is short, and 1068 00:52:19,640 --> 00:52:22,160 Speaker 4: you know, maybe you get multiple lifetimes. But let's just 1069 00:52:22,200 --> 00:52:24,920 Speaker 4: assume this is one meat suit, one set of memories. 1070 00:52:24,960 --> 00:52:27,480 Speaker 4: However that works, like, let's go. 1071 00:52:27,920 --> 00:52:30,279 Speaker 3: Well, you know, to go back to Hunter, Hunter, the 1072 00:52:30,320 --> 00:52:32,359 Speaker 3: guitar player, your son here, just to kind of like 1073 00:52:32,719 --> 00:52:35,480 Speaker 3: chime in what he's doing, you know, with what you've 1074 00:52:35,520 --> 00:52:40,760 Speaker 3: explained to me, is he's leaving a legacy like Beethoven. Okay, 1075 00:52:41,760 --> 00:52:44,920 Speaker 3: we all know who Beethoven is or Mozart. We've all 1076 00:52:44,960 --> 00:52:48,280 Speaker 3: heard of these individuals, but they were so long ago 1077 00:52:48,400 --> 00:52:52,160 Speaker 3: in our lifetimes that their music still today resonates and 1078 00:52:52,200 --> 00:52:54,160 Speaker 3: it's still out there because of all that hard work, 1079 00:52:54,200 --> 00:52:57,480 Speaker 3: that dedication, that practice putting it out there, writing down 1080 00:52:57,520 --> 00:52:59,240 Speaker 3: their music so it can be passed forward. 1081 00:52:59,280 --> 00:53:02,080 Speaker 2: There was no spot five. Okay. 1082 00:53:02,480 --> 00:53:04,560 Speaker 3: It was like these papers that didn't get burned during 1083 00:53:04,600 --> 00:53:07,680 Speaker 3: a war, somehow made it to somebody's piano and they 1084 00:53:08,080 --> 00:53:11,640 Speaker 3: played it and Mozart, Okay, it was somehow saved and salvaged. 1085 00:53:12,000 --> 00:53:15,160 Speaker 2: That's what I think rock and roll and music does. 1086 00:53:15,360 --> 00:53:17,480 Speaker 3: And like what your son is doing is you know, 1087 00:53:17,800 --> 00:53:20,839 Speaker 3: we'll be gone, We'll be long gone, He'll be long gone. 1088 00:53:21,000 --> 00:53:24,520 Speaker 3: Not to be weird, but that music I think can 1089 00:53:24,600 --> 00:53:27,479 Speaker 3: last forever as long as it's out there. 1090 00:53:27,800 --> 00:53:30,439 Speaker 2: And so that's hardcore right there. 1091 00:53:30,640 --> 00:53:33,319 Speaker 3: And props to him practicing so much and for you 1092 00:53:33,840 --> 00:53:35,960 Speaker 3: enduring all the practicing and the late nights and the 1093 00:53:36,040 --> 00:53:38,640 Speaker 3: jam sessions and being the rock and roll dad behind 1094 00:53:38,680 --> 00:53:40,960 Speaker 3: the scenes for your boy and you know him watching 1095 00:53:41,040 --> 00:53:43,080 Speaker 3: his dad when you say like, oh, I don't think 1096 00:53:43,120 --> 00:53:46,919 Speaker 3: it's me, it's probably a lot of you involved in him. 1097 00:53:47,200 --> 00:53:49,239 Speaker 3: When he looks into see when my kids come into 1098 00:53:49,239 --> 00:53:51,160 Speaker 3: my bedroom at night to like say good night to us, 1099 00:53:51,160 --> 00:53:53,440 Speaker 3: and all this my wife and I and I'm like, 1100 00:53:53,480 --> 00:53:54,520 Speaker 3: all right, how is your days? 1101 00:53:54,520 --> 00:53:54,880 Speaker 2: Everything? 1102 00:53:54,880 --> 00:53:56,360 Speaker 3: I'm like, all right, now, all three of you go 1103 00:53:56,400 --> 00:53:58,080 Speaker 3: to your room because I'm never going to win an 1104 00:53:58,160 --> 00:54:00,640 Speaker 3: argument because I'm talking to each three of my personalities 1105 00:54:00,719 --> 00:54:01,120 Speaker 3: right now. 1106 00:54:02,520 --> 00:54:04,320 Speaker 2: I'm like, I'm like, you know my triggers. 1107 00:54:04,520 --> 00:54:05,600 Speaker 3: I was like, I'm not going to talk to you 1108 00:54:05,640 --> 00:54:08,120 Speaker 3: Sydney because you're like a lawyer, and my son Alex, 1109 00:54:08,200 --> 00:54:09,319 Speaker 3: I'm not even getting into it. 1110 00:54:09,360 --> 00:54:15,880 Speaker 2: Just do you guys go to bed? I bed, Yes, exactly. 1111 00:54:15,960 --> 00:54:17,480 Speaker 3: I'm not going to win. I'm not going to win, 1112 00:54:17,600 --> 00:54:19,719 Speaker 3: especially against three to one. It's like, oh, we know 1113 00:54:19,760 --> 00:54:23,680 Speaker 3: how dad works. So I love that though, and I 1114 00:54:23,719 --> 00:54:25,880 Speaker 3: love them. And then one other thing I wanted to 1115 00:54:25,920 --> 00:54:28,279 Speaker 3: speak on is pooping on the company dime. 1116 00:54:28,560 --> 00:54:29,680 Speaker 2: I mentioned it earlier. 1117 00:54:29,920 --> 00:54:31,879 Speaker 3: A lot of folks go to work and they punch 1118 00:54:31,920 --> 00:54:33,480 Speaker 3: a clock in and then they go to the bathroom. 1119 00:54:33,480 --> 00:54:34,840 Speaker 3: I'm like, could you have not gone to the bathroom 1120 00:54:34,880 --> 00:54:36,759 Speaker 3: before you came to work? In my mind, you know? 1121 00:54:36,880 --> 00:54:38,160 Speaker 3: Or like did you need to eat your lunch as 1122 00:54:38,160 --> 00:54:40,080 Speaker 3: soon as you got here and clocked in, or could 1123 00:54:40,120 --> 00:54:41,799 Speaker 3: you have ate it in your car on the way here? 1124 00:54:42,560 --> 00:54:44,440 Speaker 3: Why do you come to work and then clock in 1125 00:54:44,560 --> 00:54:47,680 Speaker 3: and then eat or then go to the bathroom. So 1126 00:54:47,719 --> 00:54:49,799 Speaker 3: the rule at our shop is, if you're going into 1127 00:54:49,840 --> 00:54:51,400 Speaker 3: the bathroom on the clock, you got to leave your 1128 00:54:51,400 --> 00:54:53,719 Speaker 3: cell phone outside of the bathroom. 1129 00:54:54,040 --> 00:54:55,239 Speaker 2: If it's on the clock, I'm cool. 1130 00:54:55,239 --> 00:54:56,719 Speaker 3: If you got to poop on the dime and you 1131 00:54:56,719 --> 00:54:57,840 Speaker 3: want to go to the bathroom, you got to go 1132 00:54:57,840 --> 00:55:00,000 Speaker 3: to the bathroom. Hey, you're human, go to the bathroom 1133 00:55:00,080 --> 00:55:03,640 Speaker 3: through leave your phone in the little cubby on the outside. Okay, 1134 00:55:03,960 --> 00:55:05,759 Speaker 3: But if you clock out, go ahead and take your 1135 00:55:05,800 --> 00:55:08,080 Speaker 3: phone into the bathroom. 1136 00:55:08,200 --> 00:55:10,280 Speaker 4: That seems fair. Yeah, there are your rules. 1137 00:55:10,480 --> 00:55:12,880 Speaker 3: I mean twenty three minutes later and they come out 1138 00:55:12,920 --> 00:55:14,719 Speaker 3: of the bathroom, it's like, oh, are you going to 1139 00:55:14,800 --> 00:55:16,920 Speaker 3: clock back in now? Yeah, I better clock in or 1140 00:55:16,960 --> 00:55:18,919 Speaker 3: twenty three minutes later and they were on your clock, 1141 00:55:19,040 --> 00:55:22,360 Speaker 3: just scrolling their Instagram in the bathroom. I mean twenty 1142 00:55:22,520 --> 00:55:24,799 Speaker 3: it goes by time flies when you're on that thing. 1143 00:55:24,840 --> 00:55:25,080 Speaker 2: Man. 1144 00:55:25,480 --> 00:55:28,560 Speaker 3: So if you're not being productive, you're not providing productivity. 1145 00:55:29,000 --> 00:55:32,880 Speaker 3: What what is the point of pooping on it? Come on, 1146 00:55:33,120 --> 00:55:35,719 Speaker 3: pooping on the company dime. I hope that you out 1147 00:55:35,719 --> 00:55:38,000 Speaker 3: there that poops on the company dime. It gets your 1148 00:55:38,000 --> 00:55:38,640 Speaker 3: money's worth. 1149 00:55:39,080 --> 00:55:42,960 Speaker 2: Yeah, well you know who you are, which you yes, exactly. 1150 00:55:44,400 --> 00:55:47,400 Speaker 4: I mean at the same time, you know another saying 1151 00:55:47,520 --> 00:55:50,080 Speaker 4: is no profit no profit sharing. So like, I'm a 1152 00:55:50,080 --> 00:55:53,839 Speaker 4: big fan of taking let's call it ten percent, put 1153 00:55:53,880 --> 00:55:57,440 Speaker 4: it into a bonus pool and options for a restricted 1154 00:55:57,480 --> 00:56:01,279 Speaker 4: stock something that's you know, management discretion is is what 1155 00:56:01,360 --> 00:56:05,759 Speaker 4: I always recommend because any system can be gamed and 1156 00:56:05,800 --> 00:56:09,520 Speaker 4: then we're gaming an extra thing, which is ridiculous. So 1157 00:56:09,560 --> 00:56:12,120 Speaker 4: that's why I just say the rules are whatever I 1158 00:56:12,160 --> 00:56:13,640 Speaker 4: say they are, and it's a bonus. 1159 00:56:13,760 --> 00:56:16,360 Speaker 2: So here's Carterner always says that. 1160 00:56:16,400 --> 00:56:18,600 Speaker 3: He's always like, well, we'll see what happens when bonuses 1161 00:56:18,640 --> 00:56:21,319 Speaker 3: come out. That's what we always joke about it around 1162 00:56:21,360 --> 00:56:24,040 Speaker 3: the Christmas time when everyone's looking for their Chevy Chase money. 1163 00:56:24,280 --> 00:56:27,680 Speaker 3: It's like a ham what Yeah, I know you're vegetarian, 1164 00:56:27,719 --> 00:56:30,120 Speaker 3: but I got you a ham bro have a nice day. 1165 00:56:31,280 --> 00:56:33,759 Speaker 4: Yeah, well, that's like the fruitcake of the month club 1166 00:56:33,800 --> 00:56:36,359 Speaker 4: when you're expecting a swimming pool, right, that's right. 1167 00:56:36,560 --> 00:56:38,000 Speaker 2: That's when we have issues. 1168 00:56:38,000 --> 00:56:40,640 Speaker 4: But like I think, if you know, when I'm coaching 1169 00:56:40,880 --> 00:56:43,680 Speaker 4: my team, he's like, all right, we've got a bonus pool, 1170 00:56:44,080 --> 00:56:46,640 Speaker 4: a pile of awesome. Is it a huge stack of 1171 00:56:46,680 --> 00:56:49,400 Speaker 4: awesome because we've been disciplined and focused on doing the 1172 00:56:49,480 --> 00:56:51,840 Speaker 4: right things all year, or is that a tiny little 1173 00:56:51,880 --> 00:56:54,920 Speaker 4: pile of awesome because we haven't been awesome. So I 1174 00:56:55,080 --> 00:56:57,719 Speaker 4: like to take like your example, and i'd just be like, 1175 00:56:57,800 --> 00:57:01,200 Speaker 4: all right, So anytime we're like spending twenty six minutes, 1176 00:57:01,280 --> 00:57:04,359 Speaker 4: you know, pooping at the job, Like that's a detracting 1177 00:57:04,480 --> 00:57:08,600 Speaker 4: behavior that's taking money away from this net profit because 1178 00:57:08,960 --> 00:57:12,560 Speaker 4: we're raising our labor costs because we're paying for stuff. 1179 00:57:12,960 --> 00:57:14,239 Speaker 2: We're not getting it right. 1180 00:57:14,280 --> 00:57:17,400 Speaker 4: We're getting doom scrolling and pooping, which is great, of course, 1181 00:57:17,480 --> 00:57:21,160 Speaker 4: both of those things together sublime, of course, but not 1182 00:57:21,400 --> 00:57:25,560 Speaker 4: in an environment where your impact isn't being met, just 1183 00:57:25,680 --> 00:57:29,080 Speaker 4: your expense is being met. So like every time you know, 1184 00:57:29,160 --> 00:57:32,320 Speaker 4: no profit, no profit sharing, So like every time this happens, 1185 00:57:32,320 --> 00:57:33,080 Speaker 4: that bonus. 1186 00:57:32,800 --> 00:57:33,720 Speaker 2: Pool gets smaller. 1187 00:57:33,800 --> 00:57:36,840 Speaker 4: So like if your little girl is not going to 1188 00:57:36,920 --> 00:57:39,000 Speaker 4: get the Barbie Corvette and those things are like five 1189 00:57:39,080 --> 00:57:43,200 Speaker 4: six hundred bucks now because I'm doom scrolling and pooping 1190 00:57:43,440 --> 00:57:46,640 Speaker 4: for four days a week, totally two hours worth of 1191 00:57:47,160 --> 00:57:51,920 Speaker 4: unproductive pooping, Like you're not going to get a bonus 1192 00:57:51,960 --> 00:57:55,959 Speaker 4: to get her the thing that she wanted, and she's 1193 00:57:56,040 --> 00:57:58,680 Speaker 4: my daughter, isn't going to get her toy because you 1194 00:57:59,440 --> 00:58:01,880 Speaker 4: can't clock out and poop at the same time. So 1195 00:58:02,000 --> 00:58:05,240 Speaker 4: like when I tied the behavior to the result, people 1196 00:58:05,280 --> 00:58:08,800 Speaker 4: will stop doing the bad behavior when they realize what 1197 00:58:08,920 --> 00:58:11,440 Speaker 4: is actually happening. So that's the neat thing when we 1198 00:58:11,480 --> 00:58:12,920 Speaker 4: can say, hey, this week. 1199 00:58:13,960 --> 00:58:18,080 Speaker 2: We had very productive pooping. The numbers were the customers 1200 00:58:18,080 --> 00:58:19,280 Speaker 2: were happy, Like. 1201 00:58:19,680 --> 00:58:22,160 Speaker 4: We put a bunch of money into the bonus pool 1202 00:58:22,160 --> 00:58:25,040 Speaker 4: this week. You guys, if we keep this up, def 1203 00:58:25,120 --> 00:58:27,919 Speaker 4: Leopard's going to play our company. Tell you that's what's 1204 00:58:28,720 --> 00:58:33,320 Speaker 4: full circle. Full circle, bro, that was perfect, perfect, full circle. 1205 00:58:33,400 --> 00:58:35,800 Speaker 4: Deaf Leopard, you have impacted me. I just want to say, 1206 00:58:35,840 --> 00:58:38,200 Speaker 4: if they listen to this, Deaf Leopard, I'm flattered. Okay, 1207 00:58:38,200 --> 00:58:38,760 Speaker 4: they did look. 1208 00:58:38,680 --> 00:58:41,560 Speaker 3: At my story on Instagram, so I took a screenshot 1209 00:58:41,560 --> 00:58:44,120 Speaker 3: of their blue check mark name next to it. So 1210 00:58:44,200 --> 00:58:47,000 Speaker 3: that was a very cool thing to be def Leppard. 1211 00:58:47,120 --> 00:58:49,000 Speaker 3: You know, my whole life listening to them. So and 1212 00:58:49,040 --> 00:58:51,120 Speaker 3: the fact that we rock and roll too, and your 1213 00:58:51,120 --> 00:58:54,000 Speaker 3: son rock and rolls. It's been such a great conversation 1214 00:58:54,800 --> 00:58:57,360 Speaker 3: talking with you today, Chris, and you've just really had 1215 00:58:57,680 --> 00:59:01,480 Speaker 3: cool insights and demeanor and see why people are looking 1216 00:59:01,480 --> 00:59:03,480 Speaker 3: to you to come into their business and help, you know, 1217 00:59:03,600 --> 00:59:05,880 Speaker 3: ramp them up and just give them that a spree 1218 00:59:05,960 --> 00:59:09,080 Speaker 3: de corps, which is, you know, that culture that they're 1219 00:59:09,120 --> 00:59:12,400 Speaker 3: looking for, which they don't realize, and that's why they 1220 00:59:12,440 --> 00:59:13,800 Speaker 3: call you, and that's why they reach out to you. 1221 00:59:13,880 --> 00:59:15,520 Speaker 3: And you're like, hey, what's up? What can I how 1222 00:59:15,520 --> 00:59:16,600 Speaker 3: can I help you today? 1223 00:59:17,040 --> 00:59:18,960 Speaker 2: Do you have too many people pooping on the diamond here? 1224 00:59:19,000 --> 00:59:22,360 Speaker 2: Everyboney's going to laugh, but is it true? You know? 1225 00:59:22,480 --> 00:59:23,680 Speaker 2: And it's like, what if you took three. 1226 00:59:23,600 --> 00:59:25,880 Speaker 3: Minutes each away from everybody and put it back to productivity, 1227 00:59:26,080 --> 00:59:27,480 Speaker 3: would that go into the awesome pile? 1228 00:59:28,080 --> 00:59:28,320 Speaker 2: You know? 1229 00:59:28,480 --> 00:59:32,000 Speaker 3: And so again I'm really flattered at you and your 1230 00:59:32,040 --> 00:59:34,360 Speaker 3: team wanted to be on the show today and you know, 1231 00:59:34,400 --> 00:59:37,080 Speaker 3: you get paid thousands of dollars to go and speak 1232 00:59:37,120 --> 00:59:39,320 Speaker 3: to these companies and we've had you for an hour. 1233 00:59:39,760 --> 00:59:40,480 Speaker 2: So I just want to. 1234 00:59:40,520 --> 00:59:42,880 Speaker 3: Let my listener know that we've had you for an 1235 00:59:42,960 --> 00:59:45,280 Speaker 3: hour and this is great And if you want to 1236 00:59:45,280 --> 00:59:48,440 Speaker 3: reach out to Chris and his team, right, it's at 1237 00:59:48,880 --> 00:59:50,720 Speaker 3: is it sergeant biz or biz? So let me read 1238 00:59:50,760 --> 00:59:52,160 Speaker 3: it again real quick? Here, tell me the name of 1239 00:59:52,160 --> 00:59:52,920 Speaker 3: your website. 1240 00:59:53,120 --> 00:59:56,040 Speaker 4: It's it's business, sergeant, to just throw that into the Google. 1241 00:59:56,560 --> 01:00:00,720 Speaker 4: The shortened web address is WWB I z as dot 1242 01:00:00,760 --> 01:00:01,400 Speaker 4: com because it ain't. 1243 01:00:01,480 --> 01:00:04,800 Speaker 2: Nobody got time to spill out business and sergeant no, 1244 01:00:04,840 --> 01:00:06,959 Speaker 2: but you can say, sorry, hey, what's up? STA's our. 1245 01:00:09,760 --> 01:00:12,800 Speaker 3: Well, you've been wonderful and I think that anybody that's 1246 01:00:12,880 --> 01:00:15,560 Speaker 3: interested in having you and your services should just reach 1247 01:00:15,560 --> 01:00:17,000 Speaker 3: out directly to you. 1248 01:00:17,000 --> 01:00:19,160 Speaker 2: You know, we just had a great conversation. 1249 01:00:19,280 --> 01:00:22,800 Speaker 3: There was no other intention except just two dudes meeting 1250 01:00:22,800 --> 01:00:25,440 Speaker 3: each other for the first time and having a conversation 1251 01:00:25,520 --> 01:00:29,120 Speaker 3: talking about def Leopard, rock and roll and business strategies. 1252 01:00:29,440 --> 01:00:31,560 Speaker 2: And that's what this was right here, all right. 1253 01:00:31,880 --> 01:00:34,120 Speaker 3: So my listener, I hope you can take some kindness 1254 01:00:34,120 --> 01:00:36,360 Speaker 3: out there in the world and just you know, exude 1255 01:00:36,400 --> 01:00:38,880 Speaker 3: some of that. Talk to people with a different tone, 1256 01:00:39,200 --> 01:00:42,000 Speaker 3: you know, just put yourself in their shoes sometimes, you know, 1257 01:00:42,080 --> 01:00:44,560 Speaker 3: and just and just and just realize we all come 1258 01:00:44,560 --> 01:00:47,680 Speaker 3: from somewhere different and uh, and quit pooping on the 1259 01:00:47,720 --> 01:00:48,800 Speaker 3: dime so much, guys. 1260 01:00:48,840 --> 01:00:51,520 Speaker 2: Come on, dude, I wish that was a job. 1261 01:00:53,920 --> 01:00:58,240 Speaker 4: Profitable, profitable, productive pooping the triple the three p's Okay, good, 1262 01:00:58,640 --> 01:00:59,520 Speaker 4: let's trademark that. 1263 01:01:01,080 --> 01:01:03,640 Speaker 2: Well, thank you so much. And again the name of 1264 01:01:03,680 --> 01:01:04,880 Speaker 2: your field manual say. 1265 01:01:04,760 --> 01:01:08,600 Speaker 4: It for me, Yeah, the Business Sergeant's Field Manual, Military 1266 01:01:08,680 --> 01:01:12,040 Speaker 4: Grade Business Execution without the yelling and pushups. 1267 01:01:12,400 --> 01:01:15,320 Speaker 3: That will be put down into our dissertation down there. 1268 01:01:15,520 --> 01:01:19,640 Speaker 3: And we'll also have a hyperlink to biz sergeant dot 1269 01:01:19,680 --> 01:01:22,080 Speaker 3: com so that folks can just click on that. And 1270 01:01:22,360 --> 01:01:23,840 Speaker 3: I just want to thank you again for being on 1271 01:01:23,880 --> 01:01:26,680 Speaker 3: the show my pleasure. Rad, thanks for having me on 1272 01:01:26,720 --> 01:01:30,280 Speaker 3: your program. I really enjoyed my morning with you. Well 1273 01:01:30,280 --> 01:01:32,480 Speaker 3: that's great, and I'm so glad that we got this opportunity. 1274 01:01:32,520 --> 01:01:36,040 Speaker 3: And I think Lyndon, who put us all together, shout 1275 01:01:36,040 --> 01:01:38,600 Speaker 3: out to you for you know, arranging all the emails 1276 01:01:38,600 --> 01:01:40,200 Speaker 3: in the back and forth and being like Rad, I 1277 01:01:40,240 --> 01:01:43,680 Speaker 3: got you in flexibility. Thank you for your flexibility, Lindon. 1278 01:01:43,720 --> 01:01:46,080 Speaker 3: And thank you again Chris and On behalf of Brandon 1279 01:01:46,160 --> 01:01:50,840 Speaker 3: Webb and behalf of Callum my producer, and myself and Guy, 1280 01:01:50,960 --> 01:01:55,200 Speaker 3: our editor, and everybody involved with Soft Rep, you know, Logan, 1281 01:01:55,360 --> 01:01:58,400 Speaker 3: everybody out there that makes the ship go. I appreciate you, 1282 01:01:58,480 --> 01:02:01,800 Speaker 3: and I'll continue to hold the compass while everybody else rose. Okay, 1283 01:02:03,760 --> 01:02:04,880 Speaker 3: I'm just kidding. I'm kidding. 1284 01:02:04,920 --> 01:02:05,360 Speaker 2: I rote. 1285 01:02:05,480 --> 01:02:07,280 Speaker 3: Actually I played the drums on the ship. I like 1286 01:02:07,320 --> 01:02:08,840 Speaker 3: to play the drums. You know, someone's got to do 1287 01:02:08,880 --> 01:02:10,800 Speaker 3: it more, call bell. 1288 01:02:13,040 --> 01:02:13,160 Speaker 2: Man. 1289 01:02:14,360 --> 01:02:16,400 Speaker 3: Guys, just listening to Blue Oyster Cult last night. So 1290 01:02:16,480 --> 01:02:20,080 Speaker 3: that's so great. All right, Well we can keep talking, 1291 01:02:20,240 --> 01:02:22,200 Speaker 3: and we will when he comes back on my show. 1292 01:02:22,400 --> 01:02:24,880 Speaker 3: You're always welcome back, Chris, So thank you so much 1293 01:02:24,880 --> 01:02:27,800 Speaker 3: for bringing positive light to us today. And again, if 1294 01:02:27,840 --> 01:02:29,640 Speaker 3: you're my listener out there and you want to learn 1295 01:02:29,680 --> 01:02:32,400 Speaker 3: more about this, or you're watching this on YouTube, go 1296 01:02:32,480 --> 01:02:36,320 Speaker 3: check out biz Sergeant dot com. Type it in Google 1297 01:02:36,360 --> 01:02:38,440 Speaker 3: and you'll find a link, or just click down below. 1298 01:02:38,600 --> 01:02:41,240 Speaker 3: And my name is Rad and I love hosting the show. 1299 01:02:41,280 --> 01:02:43,600 Speaker 3: And thanks to Brandon Web and everybody else. And we're 1300 01:02:43,640 --> 01:03:00,680 Speaker 3: saying peace use them. 1301 01:03:00,760 --> 01:03:02,680 Speaker 1: Listening to Self Red Radio