WEBVTT - PTG Classic: How do Dollar Stores stay in Business? 

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<v Speaker 1>Welcome to Part Time Genius, the production of iHeartRadio.

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<v Speaker 2>Guess What Will? What's that Mango?

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<v Speaker 1>So, if you're anything like me, you've probably noticed that

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<v Speaker 1>there are a lot of different dollar store chains out there,

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<v Speaker 1>Like pretty much everywhere you look, there's like a Dollar

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<v Speaker 1>Tree or a Dollar General or a Family Dollar. There's

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<v Speaker 1>a five below. I looked as up, there's a ninety

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<v Speaker 1>nine cents only. I mean, it's just dollar stores all

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<v Speaker 1>the way down.

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<v Speaker 2>I feel, you know, I feel like maybe I haven't

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<v Speaker 2>cataloged them quite as extensively as you have. I had

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<v Speaker 2>forgotten this was one of your hobbies, but I will

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<v Speaker 2>acknowledge there are a lot of them.

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<v Speaker 1>So I looked into it this week, and it turns

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<v Speaker 1>out that even though the stores seem the same, each

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<v Speaker 1>brand actually targets a completely different market.

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<v Speaker 2>So what does that mean? Exactly?

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<v Speaker 1>Dollar General a friendly target's older customers in more rural areas,

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<v Speaker 1>so they've intentionally built seventy five percent of their stores

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<v Speaker 1>in small towns with fewer than twenty thousand people. And

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<v Speaker 1>then on the opposite side, you've got things like five Below,

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<v Speaker 1>and it's target demographic as teens and young adults. So

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<v Speaker 1>you actually find those in suburban shopping malls.

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<v Speaker 2>Actually, when you mentioned that the first time, I was

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<v Speaker 2>I didn't remember that, But now that you say that,

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<v Speaker 2>I can picture these being in shopping malls. So what

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<v Speaker 2>about Dollar Tree and what was that you said? Family Dollar? Like,

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<v Speaker 2>I know, I've seen both of those around. Who do

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<v Speaker 2>they target?

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<v Speaker 1>So what's weird is they're actually owned by the same company.

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<v Speaker 1>Dollar Tree bought Family Dollar back in twenty fifteen for

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<v Speaker 1>I believe it's nine billion individual dollars.

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<v Speaker 2>Well, yeah, and a.

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<v Speaker 1>Huge reason for that, bio was because Dollar Tree caters

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<v Speaker 1>to middle income shoppers and Family Dollar goes after the

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<v Speaker 1>lower income ones, and the company wanted both markets.

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<v Speaker 2>Yeah, it's funny, but I feel like we do sort

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<v Speaker 2>of treat these dollar chains interchangeably, like they're just kind

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<v Speaker 2>of there. You really would never guess that behind the

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<v Speaker 2>scenes they were playing this pretty intricate game with each other,

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<v Speaker 2>like carving up the market in the way that they are.

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<v Speaker 1>Yeah, there's actually way more going on with dollar stores

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<v Speaker 1>than people might guess from you know, how they turn

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<v Speaker 1>to profit, whether one dollar steaks are really a good

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<v Speaker 1>deal after all? So why don't we dig in?

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<v Speaker 2>Hey, their podcast listeners welcome to part time genius. I'm

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<v Speaker 2>Will Pearson and as always I'm joined by my good

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<v Speaker 2>friend mangesh Hot ticketter and on the other side of

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<v Speaker 2>that soundproof glass testing out his latest fine from the

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<v Speaker 2>dollar store. That's our friend and producer Loel Burlante. And

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<v Speaker 2>what a fine this was. I mean, hold the box

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<v Speaker 2>up again, Lull, I need to see it just a

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<v Speaker 2>little bit higher. So it's basically a Nettie pot, except

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<v Speaker 2>it's called a Yetti pot for some reason, and on

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<v Speaker 2>the front called it a little bit closer. The front

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<v Speaker 2>of the box shows a couple of what I presume

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<v Speaker 2>are meant to be Yetti's wearying a teapot up its nose.

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<v Speaker 2>It's kind of a weird, weirdge.

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<v Speaker 1>At the time, but I would definitely pay two dollars

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<v Speaker 1>for that, you know, twice twice as much. So I

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<v Speaker 1>definitely want to talk about some of the other strange

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<v Speaker 1>stuff that turns off, you know, at dollar stores. But

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<v Speaker 1>why don't we start by getting a sense for just

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<v Speaker 1>how big a success story dollar stores really are so

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<v Speaker 1>they don't get a ton of respect. But in doing

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<v Speaker 1>the research, Gate basically pointed out that they're kind of

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<v Speaker 1>the unsung Kings of retail.

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<v Speaker 2>Yeah. I don't know if this is true, but it

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<v Speaker 2>feels like there are more dollar stores now than there

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<v Speaker 2>were when we were growing up. It's definitely true.

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<v Speaker 1>So dollar stores have been a fixture of American strip

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<v Speaker 1>mall since the nineteen fifties, but one of their biggest

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<v Speaker 1>booms came during the Great Recession of two thousand and seven,

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<v Speaker 1>and as the economy declined, dollar store sales went way

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<v Speaker 1>way up, and it resulted in this swell of like

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<v Speaker 1>new stores opening up all over the country. But the

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<v Speaker 1>really surprising part is that this popularity hasn't worn off

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<v Speaker 1>like dollar stores just keep on thriving. And in fact,

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<v Speaker 1>between two ten and twenty thirteen, the Family Dollar chain

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<v Speaker 1>opened fifteen hundred new stores, which is more than one

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<v Speaker 1>a day for four years in a row.

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<v Speaker 2>Holy cow. And so I'm guessing insane. Yeah, I'm guessing

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<v Speaker 2>it wasn't just a family Dollar doing this too. Yeah.

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<v Speaker 1>So the other chains like Dollar Tree and Dollar General

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<v Speaker 1>they were expanding too. Twenty thirteen ended up being this

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<v Speaker 1>banner year for dollar stores, and in July of that year,

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<v Speaker 1>so many new locations opened that it averaged out to

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<v Speaker 1>one new store opening every six hours.

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<v Speaker 2>All month long. That's interesting. It does feel like too

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<v Speaker 2>many dollar stores, if we're being honest, So how many nights?

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<v Speaker 2>You disagree strongly? So how many are we up to now?

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<v Speaker 1>So all told, there are more than thirty thousand dollar

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<v Speaker 1>stores in the US right now, and according to Forest,

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<v Speaker 1>that's more locations than the six biggest US retailers put together.

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<v Speaker 2>So that's like.

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<v Speaker 1>Walmart, Walgreens, CBS, Costco, Kroger, and Home Depot that's on

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<v Speaker 1>this list here. So you know, the wildest part is

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<v Speaker 1>that analysts say new dollar stores will keep popping up

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<v Speaker 1>like this for at least another three years before the

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<v Speaker 1>demand levels out.

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<v Speaker 2>You know, I'm guessing a good deal of that success

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<v Speaker 2>is thanks to the strategy you were talking about at

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<v Speaker 2>the beginning of the show, like the way dollar store

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<v Speaker 2>brands tend to divvy up the market between themselves so

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<v Speaker 2>together they've got a lock on really like every person

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<v Speaker 2>who might potentially shop at a dollar store.

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<v Speaker 1>That's right, And dollar stores really do have a much

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<v Speaker 1>more mixed income clientele than you might guess, But that

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<v Speaker 1>comes with some issues as well, Like one of the

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<v Speaker 1>big concerns with having a high number of dollar stores

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<v Speaker 1>is that the companies mostly target struggling communities when opening

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<v Speaker 1>new locations, and as a result, a single small town

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<v Speaker 1>or a city neighborhood can wind up with three or

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<v Speaker 1>four different dollar stores but no actual grocery stores, which

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<v Speaker 1>obviously is an ideal, since most dollar stores don't carry

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<v Speaker 1>fresh fruits or vegetables or meats.

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<v Speaker 2>All right, so dollar stores can and do contribute to

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<v Speaker 2>the problem of what we call food deserts. But you're

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<v Speaker 2>saying that high earners shop at dollar stores too.

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<v Speaker 1>Yeah, and in much larger volume than you might expect.

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<v Speaker 1>So according to this two thousand and six teen report

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<v Speaker 1>from Reuters, twenty nine percent of millennial households earning more

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<v Speaker 1>than one hundred thousand dollars per year say they shop

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<v Speaker 1>at least one of the big three dollar chains. So

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<v Speaker 1>all together, these choppers make up roughly, I guess, twenty

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<v Speaker 1>five percent of the total sales from those three chains.

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<v Speaker 2>And it's pretty.

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<v Speaker 1>Shocking when you think about it, but it also makes

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<v Speaker 1>sense since everyone you know likes a bargain.

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<v Speaker 2>Yeah. Well, well, speaking of bargains, that was something I

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<v Speaker 2>wondered about this week, Like, our dollar store price is

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<v Speaker 2>actually a good deal, So of course we had to

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<v Speaker 2>look into this, and it turns out that no, they're

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<v Speaker 2>really not, or at least not always so. For example,

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<v Speaker 2>dollar stores tend to sell milk in sixteen ounce bottles

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<v Speaker 2>for one dollar each, which does sound like a steal,

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<v Speaker 2>but at that rate, you're actually paying eight dollars for

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<v Speaker 2>a full gallon.

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<v Speaker 1>Which sounds like New York prices. Right, maybe don't shop

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<v Speaker 1>for milk at dollar stores. But what about like the

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<v Speaker 1>non perishable items, that kind of stuff like you wouldn't

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<v Speaker 1>really see the same kind of markup.

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<v Speaker 2>On, right, Well, it depends. I mean, you can end

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<v Speaker 2>up with the same type of despair when you look

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<v Speaker 2>at something like raisins or aluminum foil. Like. The trick

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<v Speaker 2>in all of these cases is to offer familiar products

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<v Speaker 2>in slightly smaller packages, so most shoppers don't spot the

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<v Speaker 2>size differences or do an ounced ounce cost breakdown when

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<v Speaker 2>they're in the aisle. But that said, there are some

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<v Speaker 2>dollar store products that are generally solid deals, like toiletries

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<v Speaker 2>paper goods, for example, and you can buy a roll

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<v Speaker 2>of wrapping paper or a giant tub of cotton swabs

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<v Speaker 2>for half the price that you would at a big

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<v Speaker 2>buck store. So keep that in mind next time you're on.

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<v Speaker 1>I love the idea of buying wrapping paper and just

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<v Speaker 1>you know, putting it around cotton swabs, So I feel same.

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<v Speaker 2>That makes a lot of sense to me. Yeah, well,

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<v Speaker 2>there's another dollar store perk that I learned this week,

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<v Speaker 2>because even though shopping at the dollar store may not

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<v Speaker 2>always give you the most bang for your buck, it

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<v Speaker 2>is a good way to satisfy your shopping craving on

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<v Speaker 2>a budget. So if you're someone who enjoys going shopping,

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<v Speaker 2>then you're probably familiar with the small rush of pleasure

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<v Speaker 2>that comes from just making a purchase, and you can

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<v Speaker 2>actually thank your brain for that. So whenever we anticipate

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<v Speaker 2>a reward, which in this case would be buying something new,

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<v Speaker 2>our brains respond by triggering this kick of dopamine. So

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<v Speaker 2>for an average shopper, the more things you buy, the

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<v Speaker 2>more dopamine levels.

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<v Speaker 1>Rise, which you know, I guess is why some people

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<v Speaker 1>become compulsive shoppers.

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<v Speaker 2>Right, Yeah, that's exactly right. And so that's where dollar

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<v Speaker 2>stores come in because for most people, the pleasure we

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<v Speaker 2>get from shopping doesn't always scale with the amount of

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<v Speaker 2>money we're spending, so instead it's that number of items

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<v Speaker 2>that we might buy. So each one translates into its

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<v Speaker 2>own little kick of dopamine. How the next time you

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<v Speaker 2>feel the urge for a shopping spree, you might want

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<v Speaker 2>ahead to your local dollar store because you can fill

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<v Speaker 2>the basket on the cheap and still walk out feeling

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<v Speaker 2>like a million bucks. I'm sure that's exactly how it

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<v Speaker 2>would play out to all.

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<v Speaker 1>Right, well, now that we've talked a little bit about

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<v Speaker 1>who's shopping at dollar stores, let's look at some of

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<v Speaker 1>the products that they're buying there.

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<v Speaker 2>But first, a quick break.

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<v Speaker 1>And.

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<v Speaker 2>You're listening to part time Genius and we're talking about

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<v Speaker 2>the best and worst deals to be had at the

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<v Speaker 2>dollar store. Now, speaking of which, the time has come

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<v Speaker 2>at last, Mango, we need to talk about the one

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<v Speaker 2>dollar steaks.

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<v Speaker 1>I love, like how offended you were by this, Like

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<v Speaker 1>we were talking about this beforehand. It just feels ridiculous.

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<v Speaker 1>And it's not like someone's actually going to force you

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<v Speaker 1>to eat one of these.

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<v Speaker 2>It's the principle of the thing, Mango. But I feel

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<v Speaker 2>like we should back up a minute because some listeners

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<v Speaker 2>out there might be a wee bit confused by all

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<v Speaker 2>of this talk of a one dollar steak. So we

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<v Speaker 2>mentioned earlier that dollar stores don't usually carry fresh foods,

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<v Speaker 2>but a growing number of them do stock frozen foods

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<v Speaker 2>now And one of the best or worst deals is

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<v Speaker 2>the one dollar ribbi and the Dollar Tree freezer section.

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<v Speaker 2>So these four ounce boneless beef steaks are sold pre

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<v Speaker 2>season in a brine, and they're what's called the utili

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<v Speaker 2>the cut I guess, which are the parts of the

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<v Speaker 2>cow used in institutional kitchens. So the steaks Dollar Tree

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<v Speaker 2>sells are sourced from a company called Stampede Meat Ink.

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<v Speaker 2>I'm really jealous. I wish I had started a company

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<v Speaker 2>called Stampede Meat Ink.

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<v Speaker 1>It's like the worst new It sounds like they sell

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<v Speaker 1>steaks made from cows. I got trampled by bigger cows.

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<v Speaker 2>Well you never know, but if you're feeling adventurous, you

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<v Speaker 2>can buy one of these one dollar stakes for yourself

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<v Speaker 2>at any dollar Tree with a freezer section. And if

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<v Speaker 2>you read the reviews online, a lot of people compare

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<v Speaker 2>the meat to you know, say rubber, or maybe they

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<v Speaker 2>just say it doesn't cook that well. So I'm really curious.

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<v Speaker 1>Now, so did you find anyone who actually liked these

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<v Speaker 1>one dollar sticks?

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<v Speaker 2>I did find one positive review, but even then, the

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<v Speaker 2>woman who actually bought the steak. She didn't like it,

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<v Speaker 2>So why is that? Why is that a positive review? Well,

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<v Speaker 2>because her dog apparently did love it, So to be fair,

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<v Speaker 2>I did come across some surprisingly measured responses from actual humans. So,

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<v Speaker 2>for example, in twowenty sixteen, a TV station in Cincinnati

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<v Speaker 2>held a taste test for local firefighters. So they were

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<v Speaker 2>asked to sample a butcher's cut, a supermarket cut, and

0:11:09.320 --> 0:11:12.400
<v Speaker 2>of course the one dollar ribi. And the reactions were

0:11:12.400 --> 0:11:15.480
<v Speaker 2>mixed among the firefighters you might expect, but some of

0:11:15.480 --> 0:11:19.200
<v Speaker 2>the more positive views were it's not terrible and I

0:11:19.280 --> 0:11:22.640
<v Speaker 2>guess it was meat. I guess interview.

0:11:24.960 --> 0:11:27.320
<v Speaker 1>Okay, so here's another product you probably didn't know you

0:11:27.320 --> 0:11:29.120
<v Speaker 1>could buy at the dollar store, or at least I

0:11:29.120 --> 0:11:30.760
<v Speaker 1>didn't know you could buy it, And that's a home

0:11:30.800 --> 0:11:34.640
<v Speaker 1>pregnancy test kit. But unlike those one dollar ribbis, these

0:11:34.640 --> 0:11:37.480
<v Speaker 1>pregnancy kits are actually worth the money. In fact, the

0:11:37.480 --> 0:11:39.920
<v Speaker 1>ones carried at a lot of I guess the dollar

0:11:39.960 --> 0:11:42.920
<v Speaker 1>tree stores are the same kind used in most hospitals.

0:11:43.160 --> 0:11:45.360
<v Speaker 2>Oh wow, I mean, maybe this is a bit unfair,

0:11:45.360 --> 0:11:48.280
<v Speaker 2>but I'd be so hesitant to trust a one dollar

0:11:48.360 --> 0:11:52.440
<v Speaker 2>pregnancy test. I mean, that feels so cheap for that purpose, Like,

0:11:52.480 --> 0:11:54.040
<v Speaker 2>how could it actually be reliable?

0:11:54.200 --> 0:11:56.400
<v Speaker 1>So I was wondering about this myself, and it turns

0:11:56.440 --> 0:11:59.520
<v Speaker 1>out the tests are actually pretty reliable. And that's because

0:11:59.559 --> 0:12:02.800
<v Speaker 1>most and tests are made to detect just one specific

0:12:02.840 --> 0:12:06.160
<v Speaker 1>hormone that's produced during pregnancy. It's like a simple enough

0:12:06.200 --> 0:12:08.720
<v Speaker 1>task that most kits can pull it off regardless of

0:12:08.760 --> 0:12:10.800
<v Speaker 1>the price. But you know, that's not to say there

0:12:10.800 --> 0:12:13.640
<v Speaker 1>aren't advantages to using a more expensive test. You know,

0:12:13.720 --> 0:12:16.280
<v Speaker 1>they can often detect lower amounts of that same hormone

0:12:16.400 --> 0:12:18.800
<v Speaker 1>earlier in the pregnancy, so you know, a Dollar Store

0:12:18.880 --> 0:12:21.000
<v Speaker 1>kit might not show that the woman is pregnant until

0:12:21.000 --> 0:12:22.200
<v Speaker 1>a little later in the pregnancy.

0:12:22.280 --> 0:12:24.640
<v Speaker 2>I do love how the steak is super shady, but

0:12:24.720 --> 0:12:27.719
<v Speaker 2>like the pregnancy test, we feel like they're so trustworthy.

0:12:28.400 --> 0:12:30.120
<v Speaker 2>I guess it kind of balances each other out.

0:12:30.200 --> 0:12:32.080
<v Speaker 1>Well. What's funny is that, like one of the other

0:12:32.360 --> 0:12:35.600
<v Speaker 1>items that Dollar Tree carries that's supposedly like this hidden

0:12:35.640 --> 0:12:39.160
<v Speaker 1>gem is their ovulation predictor. It actually has one of

0:12:39.200 --> 0:12:42.720
<v Speaker 1>the highest product rankings of all the Dollar Tree items.

0:12:42.760 --> 0:12:45.320
<v Speaker 1>I guess it's got four point six stars, and the

0:12:45.320 --> 0:12:47.400
<v Speaker 1>customer reviews say it works just as well as the

0:12:47.400 --> 0:12:48.280
<v Speaker 1>more expensive brands.

0:12:48.440 --> 0:12:49.920
<v Speaker 2>I feel like we might just have to take their

0:12:49.960 --> 0:12:51.880
<v Speaker 2>word for that, But for now, I thought we could

0:12:51.880 --> 0:12:54.840
<v Speaker 2>switch gears and talk about something I've always wondered about,

0:12:54.880 --> 0:12:57.840
<v Speaker 2>which is how dollar stores actually make money.

0:12:57.960 --> 0:12:59.679
<v Speaker 1>I feel like it's just through something a lot of

0:12:59.720 --> 0:13:01.200
<v Speaker 1>staate and pregnancy cuts.

0:13:01.440 --> 0:13:03.559
<v Speaker 2>That's all there is. I mean, I guess that is true,

0:13:03.559 --> 0:13:06.080
<v Speaker 2>but I meant more like, how do dollar stores turn

0:13:06.120 --> 0:13:09.360
<v Speaker 2>a profit off of these, you know, really inexpensive products.

0:13:09.400 --> 0:13:11.400
<v Speaker 2>But before we get into that, let's take one more

0:13:11.480 --> 0:13:28.280
<v Speaker 2>quick break and welcome back to part time genius. All right, Mango,

0:13:28.440 --> 0:13:30.560
<v Speaker 2>So another thing I was curious about this week is

0:13:30.600 --> 0:13:34.240
<v Speaker 2>how dollar stores managed to turn profits off of you know,

0:13:34.240 --> 0:13:37.720
<v Speaker 2>these really inexpensive items. Because I found some sales figures

0:13:37.760 --> 0:13:40.000
<v Speaker 2>from a few years back, and I was shocked to

0:13:40.000 --> 0:13:43.160
<v Speaker 2>see that Dollar Tree makes thirty five cents of profit

0:13:43.559 --> 0:13:46.800
<v Speaker 2>for each dollar of revenue, compared to twenty four cents

0:13:46.800 --> 0:13:49.800
<v Speaker 2>per dollar that you know, a place like Walmart makes, which.

0:13:49.600 --> 0:13:51.840
<v Speaker 1>Is surprising because you always hear about how well Walmart

0:13:51.880 --> 0:13:53.920
<v Speaker 1>negotiates down prices, you know, just because of all the

0:13:54.000 --> 0:13:54.800
<v Speaker 1>volume they sell.

0:13:55.040 --> 0:13:57.040
<v Speaker 2>Right, So it made me wonder like, is it just

0:13:57.080 --> 0:13:59.720
<v Speaker 2>the high sales volume at a dollar store that helps

0:13:59.800 --> 0:14:02.720
<v Speaker 2>make up for the low prices or is there more

0:14:02.760 --> 0:14:05.559
<v Speaker 2>going on? And what I found is that while volume

0:14:05.640 --> 0:14:08.000
<v Speaker 2>does play a huge part, a lot of what makes

0:14:08.040 --> 0:14:11.400
<v Speaker 2>dollar stores profitable is that they have this no frills

0:14:11.440 --> 0:14:14.920
<v Speaker 2>approach to the shopping experience. For instance, at a big

0:14:14.960 --> 0:14:17.760
<v Speaker 2>box store like a Walmart, you're looking at nearly two

0:14:17.920 --> 0:14:21.400
<v Speaker 2>hundred thousand square feet of shopping space. They're just enormous.

0:14:21.440 --> 0:14:24.440
<v Speaker 2>But I meanwhile, the average Dollar general is just over

0:14:24.560 --> 0:14:27.440
<v Speaker 2>seven thousand square feet. I guess that's a smaller box.

0:14:27.520 --> 0:14:30.880
<v Speaker 2>It's a much smaller boxing. Maybe even if you're not

0:14:30.920 --> 0:14:33.240
<v Speaker 2>good at math, like that is a much smaller boxing.

0:14:33.760 --> 0:14:37.440
<v Speaker 2>Not only does the smaller footprint translate into lower leasing costs,

0:14:37.520 --> 0:14:39.480
<v Speaker 2>it also means that the dollar stores don't need to

0:14:39.520 --> 0:14:42.920
<v Speaker 2>hire as many workers. In fact, a typical dollar store

0:14:42.960 --> 0:14:45.640
<v Speaker 2>staff is made up of just eight or nine people,

0:14:46.000 --> 0:14:49.640
<v Speaker 2>while the average Walmart staff is closer to three hundred people.

0:14:50.000 --> 0:14:52.479
<v Speaker 2>So all of this together helps keep down the overhead

0:14:52.520 --> 0:14:55.240
<v Speaker 2>cost and that, along with the high volume of sales,

0:14:55.320 --> 0:14:57.440
<v Speaker 2>is why dollar stores are some of the most profitable

0:14:57.480 --> 0:14:59.560
<v Speaker 2>stores in the entire retail sector.

0:15:00.080 --> 0:15:01.960
<v Speaker 1>You know, since we're talking about what sets dollar stores

0:15:02.000 --> 0:15:04.560
<v Speaker 1>apart from their larger cousins. I do want to highlight

0:15:04.640 --> 0:15:07.200
<v Speaker 1>what is probably my biggest beef with these, you know,

0:15:07.320 --> 0:15:10.120
<v Speaker 1>quote dollar stores, which is that, you know, somewhere along

0:15:10.160 --> 0:15:12.680
<v Speaker 1>the line, most dollar stores became dollar and up stores,

0:15:12.880 --> 0:15:16.120
<v Speaker 1>like even ninety nine cents only stores now sell products

0:15:16.120 --> 0:15:18.320
<v Speaker 1>for more than ninety nine cents. So now you can

0:15:18.360 --> 0:15:20.800
<v Speaker 1>walk into dollar stores and find items that cost two,

0:15:21.000 --> 0:15:22.720
<v Speaker 1>five and as much as ten dollars.

0:15:23.000 --> 0:15:26.120
<v Speaker 2>Yeah, more like multi dollar stores, I guess, yeah, just

0:15:26.160 --> 0:15:30.520
<v Speaker 2>like regular stores, which feels like borderline false advertising, but

0:15:30.840 --> 0:15:33.640
<v Speaker 2>you know, it's become pretty accepted at this point. So

0:15:34.040 --> 0:15:37.240
<v Speaker 2>none of the big dollar chains still charge just a dollar.

0:15:37.440 --> 0:15:40.600
<v Speaker 1>We actually looked into this, and it seems that I

0:15:40.640 --> 0:15:43.080
<v Speaker 1>guess the one dollar pricing has been Dollar Trees claim

0:15:43.120 --> 0:15:45.960
<v Speaker 1>to fame for their entire existence. For the thirty three

0:15:46.040 --> 0:15:48.040
<v Speaker 1>years it's been in business, the company has always stuck

0:15:48.040 --> 0:15:51.960
<v Speaker 1>to its original policy. And you know that that's despite

0:15:52.000 --> 0:15:57.400
<v Speaker 1>like inflation, despite growing competition, manufacturing costs, whatever, like, despite

0:15:57.400 --> 0:15:59.720
<v Speaker 1>all of that, Dollar Tree execs have kind of stood

0:15:59.760 --> 0:16:02.200
<v Speaker 1>by this one dollar policy for everything in their store.

0:16:03.200 --> 0:16:05.280
<v Speaker 2>I'm guessing there's a butt coming to this.

0:16:05.920 --> 0:16:09.200
<v Speaker 1>Yeah, So the company finally bowed to pressure from some

0:16:09.240 --> 0:16:12.280
<v Speaker 1>of its investors recently, and according to a company statement

0:16:12.360 --> 0:16:15.680
<v Speaker 1>made in March twenty nineteen, Dollar Tree has now begun

0:16:15.800 --> 0:16:18.560
<v Speaker 1>testing additional price points in some of its stores. And

0:16:18.920 --> 0:16:21.880
<v Speaker 1>you know, if the move boosts profits at the test stores,

0:16:22.120 --> 0:16:24.440
<v Speaker 1>like the investors hope it'll do, then chances are will

0:16:24.480 --> 0:16:26.920
<v Speaker 1>likely be seeing you know, dollar plus items in all

0:16:26.960 --> 0:16:28.800
<v Speaker 1>their store shelves before the year's out.

0:16:29.160 --> 0:16:31.800
<v Speaker 2>Yeah, So in other words, stock up on those one

0:16:31.880 --> 0:16:33.120
<v Speaker 2>dollar ribis.

0:16:33.200 --> 0:16:35.280
<v Speaker 1>Right, because you know, they could be three dollars ribis

0:16:35.360 --> 0:16:36.640
<v Speaker 1>or whatever in the.

0:16:36.640 --> 0:16:38.960
<v Speaker 2>Next few years. I mean, it is kind of sad though,

0:16:39.000 --> 0:16:41.440
<v Speaker 2>like these may very well be the final days of

0:16:41.480 --> 0:16:44.280
<v Speaker 2>the last true dollar store if you think about it. Yeah,

0:16:44.280 --> 0:16:45.120
<v Speaker 2>it's the end of an era.

0:16:45.240 --> 0:16:47.360
<v Speaker 1>But if you're looking for something that you can still

0:16:47.360 --> 0:16:49.600
<v Speaker 1>get on the Super Chief, we've got a boatload of

0:16:49.640 --> 0:16:52.560
<v Speaker 1>facts at very reasonable prices. So why don't we do

0:16:52.600 --> 0:17:05.200
<v Speaker 1>the fact off? Okay, so we started the show talking

0:17:05.200 --> 0:17:07.879
<v Speaker 1>about how dollar stores are pretty much everywhere these days,

0:17:07.880 --> 0:17:09.679
<v Speaker 1>and it feels like one is never more than a

0:17:09.680 --> 0:17:11.320
<v Speaker 1>few miles away at any given.

0:17:11.119 --> 0:17:13.960
<v Speaker 2>Time, And it turns out that's actually true.

0:17:14.040 --> 0:17:17.520
<v Speaker 1>So Dollar General has over fifteen thousand stores spread throughout

0:17:17.520 --> 0:17:20.320
<v Speaker 1>forty four states, and according to the company, that means

0:17:20.320 --> 0:17:23.520
<v Speaker 1>seventy five percent of the US population now lives within

0:17:23.720 --> 0:17:25.560
<v Speaker 1>just five miles of one of its stores.

0:17:25.680 --> 0:17:27.280
<v Speaker 2>All right, well, here's a quick one. So when you're

0:17:27.320 --> 0:17:29.639
<v Speaker 2>in the big box stores, you really think of the

0:17:30.040 --> 0:17:33.240
<v Speaker 2>tricks that they use to get people to go for

0:17:33.280 --> 0:17:36.159
<v Speaker 2>the impulse buys or things like that, and actually dollar

0:17:36.160 --> 0:17:39.000
<v Speaker 2>stores use many of the same tricks. So, for example,

0:17:39.080 --> 0:17:41.720
<v Speaker 2>drug stores tend to put food and drinks up front

0:17:41.800 --> 0:17:45.119
<v Speaker 2>to act as these impulse buys, but the actual pharmacies

0:17:45.160 --> 0:17:47.639
<v Speaker 2>are tucked in the very back of the store, and

0:17:47.720 --> 0:17:50.919
<v Speaker 2>dollar stores act under the same principle. So food and

0:17:51.040 --> 0:17:53.320
<v Speaker 2>toys are stocked in the back of the store since

0:17:53.320 --> 0:17:56.320
<v Speaker 2>they tend to be the most popular items, and seasonal

0:17:56.320 --> 0:18:00.000
<v Speaker 2>impulse buys go right up front near the registers. So unfortunately,

0:18:00.200 --> 0:18:03.160
<v Speaker 2>one place where dollar stores do different from larger stores

0:18:03.240 --> 0:18:07.200
<v Speaker 2>is that they typically don't offer employee discounts, so unless

0:18:07.200 --> 0:18:10.440
<v Speaker 2>a product is damaged or open on the shelf, employees

0:18:10.520 --> 0:18:13.359
<v Speaker 2>have to pay the full dollar like everybody else.

0:18:13.520 --> 0:18:16.160
<v Speaker 1>Well, paying full price is always a drag, but if

0:18:16.200 --> 0:18:18.439
<v Speaker 1>you ask some dollar store employees, they'll tell you that

0:18:18.520 --> 0:18:20.480
<v Speaker 1>the worst part of their job is having to deal

0:18:20.560 --> 0:18:23.919
<v Speaker 1>with the dreaded Hot Wheels toy collectors. And that's actually

0:18:23.960 --> 0:18:27.520
<v Speaker 1>not exclusive to dollar stores either, So over zealous hot

0:18:27.560 --> 0:18:30.200
<v Speaker 1>Wheels fans are actually kind of the bane of any

0:18:30.280 --> 0:18:31.760
<v Speaker 1>retail store that stocks them.

0:18:31.960 --> 0:18:34.080
<v Speaker 2>Really, I don't get it. What's so bad about kids

0:18:34.080 --> 0:18:35.439
<v Speaker 2>who collect toy cars?

0:18:35.720 --> 0:18:38.200
<v Speaker 1>So nothing at all. It's actually the adults who collect

0:18:38.240 --> 0:18:40.920
<v Speaker 1>toys that are the problem. And there's a big community

0:18:40.920 --> 0:18:43.239
<v Speaker 1>of adult Hot Wheels fans out there, and they're kind

0:18:43.280 --> 0:18:46.159
<v Speaker 1>of infamous for well, I mean, you can call it

0:18:46.200 --> 0:18:49.240
<v Speaker 1>their dedication. So Metal Flow has had a piece last

0:18:49.280 --> 0:18:51.800
<v Speaker 1>year where they spoke to a Dollar Tree manager named Nate,

0:18:52.080 --> 0:18:54.560
<v Speaker 1>and according to him, these so called hot Wheels hunters

0:18:54.600 --> 0:18:57.639
<v Speaker 1>will quote scour the Internet and find out when stores

0:18:57.640 --> 0:19:00.320
<v Speaker 1>are getting shipments, then show up and demand I go

0:19:00.400 --> 0:19:02.280
<v Speaker 1>to find the one box of hot Wheels out of

0:19:02.280 --> 0:19:04.320
<v Speaker 1>two thousand other boxes so that they can be the

0:19:04.359 --> 0:19:05.719
<v Speaker 1>first to buy them.

0:19:06.080 --> 0:19:08.200
<v Speaker 2>I mean that does sound like a headache for the employees,

0:19:08.280 --> 0:19:10.560
<v Speaker 2>especially if these guys are showing up like every week

0:19:10.640 --> 0:19:11.080
<v Speaker 2>to do this.

0:19:11.359 --> 0:19:12.879
<v Speaker 1>I mean, it's more of a nightmare than that they

0:19:13.040 --> 0:19:15.160
<v Speaker 1>ferently show up every day in a lot of cases,

0:19:15.359 --> 0:19:18.200
<v Speaker 1>and so the collectors who go to local stores every

0:19:18.200 --> 0:19:21.320
<v Speaker 1>morning when it opens are actually have a name, and

0:19:21.760 --> 0:19:23.720
<v Speaker 1>they go by the name door Warmers.

0:19:23.840 --> 0:19:25.880
<v Speaker 2>All right. Well, still, that fact is a nice reminder

0:19:25.880 --> 0:19:29.040
<v Speaker 2>that dollar stores do indeed stock and brand name products

0:19:29.080 --> 0:19:31.639
<v Speaker 2>like hot wheels. But one thing you might not know

0:19:31.720 --> 0:19:34.080
<v Speaker 2>is that some dollar stores even have their own in

0:19:34.280 --> 0:19:37.560
<v Speaker 2>house or private label brands. And we usually think of

0:19:37.600 --> 0:19:41.280
<v Speaker 2>these with the big box stores. But the most successful

0:19:41.320 --> 0:19:45.160
<v Speaker 2>example is probably Dollar General's line of healthcare products, which

0:19:45.200 --> 0:19:48.280
<v Speaker 2>the company sells under the brand name rex Al. So

0:19:48.320 --> 0:19:50.879
<v Speaker 2>it's a strategy that's paid off for Dollar General too,

0:19:51.000 --> 0:19:53.400
<v Speaker 2>like the Rexall brand now accounts for more than two

0:19:53.520 --> 0:19:57.080
<v Speaker 2>hundred million dollars of the company's annual sales.

0:19:57.400 --> 0:19:59.320
<v Speaker 1>Here's the weird one I found. So the founder of

0:19:59.320 --> 0:20:01.920
<v Speaker 1>Walmart and one of the founders of Dollar Tree both

0:20:01.960 --> 0:20:04.400
<v Speaker 1>got their start in business by running the same kind

0:20:04.400 --> 0:20:07.720
<v Speaker 1>of chain store. These were called Ben Franklin stores, and

0:20:07.760 --> 0:20:10.359
<v Speaker 1>some of the franchise stores are actually still around today.

0:20:10.720 --> 0:20:12.560
<v Speaker 1>You can think of them kind of as the prototype

0:20:12.560 --> 0:20:14.600
<v Speaker 1>to dollar stores. They had lots of different items like

0:20:14.600 --> 0:20:17.840
<v Speaker 1>a general store, but sold at discount prices, and these

0:20:17.920 --> 0:20:20.280
<v Speaker 1>dollar end up Ben Franklin stores turned out to be

0:20:20.280 --> 0:20:22.720
<v Speaker 1>a great way for both Sam Walton and k. R.

0:20:22.840 --> 0:20:25.720
<v Speaker 1>Perry to learn the ropes of retail, and after cutting

0:20:25.720 --> 0:20:28.359
<v Speaker 1>their teeth as franchise owners, both men soon went on

0:20:28.400 --> 0:20:30.400
<v Speaker 1>to establish successful chain stores of their own.

0:20:30.480 --> 0:20:33.200
<v Speaker 2>So the guys behind the most successful big box chain

0:20:33.400 --> 0:20:36.439
<v Speaker 2>and the most successful dollar store chain both started in

0:20:36.520 --> 0:20:39.320
<v Speaker 2>the same place. That's pretty wild. Yeah, that is a

0:20:39.359 --> 0:20:42.240
<v Speaker 2>weird coincidence. So I think you deserve the trophy this week,

0:20:42.280 --> 0:20:45.280
<v Speaker 2>which I've subbed out for a one dollar ribi Mango,

0:20:45.400 --> 0:20:48.600
<v Speaker 2>just to bring it home nicely done.

0:20:49.080 --> 0:20:50.919
<v Speaker 1>I don't know if that feels like a victory exactly,

0:20:51.000 --> 0:20:51.960
<v Speaker 1>having to take his own.

0:20:52.160 --> 0:20:53.879
<v Speaker 2>No, it's a victory. Well, if you don't want it,

0:20:53.920 --> 0:20:56.199
<v Speaker 2>low ead it, I'm sure sure. All right, Well that's

0:20:56.240 --> 0:20:59.280
<v Speaker 2>going to do it for today's Part Time Genius for myself, Mango, Gabe,

0:20:59.280 --> 0:21:01.320
<v Speaker 2>and loll Thank thanks so much for listening. We'll be

0:21:01.359 --> 0:21:18.040
<v Speaker 2>back soon with another episode. Part Time Genius is a

0:21:18.080 --> 0:21:21.600
<v Speaker 2>production of iHeartRadio. For more podcasts from iHeartRadio, visit the

0:21:21.640 --> 0:21:24.600
<v Speaker 2>iHeartRadio app, Apple Podcasts, or wherever you listen to your

0:21:24.640 --> 0:21:25.240
<v Speaker 2>favorite show.