WEBVTT - Rich's Holiday Gift Picks & Removing Duplicate Pictures 0:00:00.280 --> 0:00:05.480 Google and Apple name the best apps of twenty twenty three. 0:00:05.559 --> 0:00:10.480 The cyber truck is here. WhatsApp has a secret new 0:00:10.520 --> 0:00:15.680 feature you need to know about. Plus your tech questions answered. 0:00:15.880 --> 0:00:18.799 What's going on? I'm Rich Demiro and this is Rich 0:00:18.880 --> 0:00:23.480 on Tech broadcasting live from Los Angeles, coast to coast. 0:00:24.239 --> 0:00:26.120 This is the show where I talk about the tech 0:00:26.160 --> 0:00:29.200 stuff I think you should know about. It's also the 0:00:29.360 --> 0:00:34.040 place where I answer your questions about technology. I believe 0:00:34.080 --> 0:00:38.240 that tech should be interesting, useful, and fun. Phone lines 0:00:38.280 --> 0:00:41.920 are now open. Let's hit the button triple A Rich 0:00:42.080 --> 0:00:44.760 one oh one. That's eight eight eight seven four to 0:00:44.840 --> 0:00:48.680 two four one zero one. Give me a call if 0:00:48.720 --> 0:00:50.879 you have a question about technology. Maybe you need an 0:00:50.920 --> 0:00:54.080 app recommendation, maybe you're looking for a gift, maybe you 0:00:54.240 --> 0:00:57.160 just want to say hi. Just kim let those calls through. 0:00:57.200 --> 0:01:00.880 I don't know, we'll find out. Email is also open. 0:01:01.000 --> 0:01:04.200 Just go to Rich on tech dot TV, hit the 0:01:04.280 --> 0:01:08.080 contact button and you will be directed to my inbox. 0:01:09.200 --> 0:01:10.760 We've got some great guests this week. 0:01:10.840 --> 0:01:15.040 Steve Churchin of Zypro Technology is going to talk about 0:01:15.080 --> 0:01:19.040 the whole name drop fiasco. You probably saw the warnings 0:01:19.080 --> 0:01:22.919 on social media. We'll talk about that face ID security, 0:01:23.920 --> 0:01:27.840 physical phone security, and all about open Wi Fi networks 0:01:27.840 --> 0:01:30.840 and whether you should use a VPN. Then we've got 0:01:30.840 --> 0:01:35.880 Scott Nap, Amazon's director of worldwide Buyer Risk Prevention. He's 0:01:35.920 --> 0:01:40.480 going to explain the top three holiday shopping scams that 0:01:40.520 --> 0:01:43.080 involve Amazon, and you want to hear about this so 0:01:43.120 --> 0:01:46.240 you can avoid them. And finally, a fun interview with 0:01:46.400 --> 0:01:51.320 Aj Forsyth of Coop. He's got a smart chicken coop 0:01:51.400 --> 0:01:54.520 that he has invented and it's a lot of fun. 0:01:54.600 --> 0:01:56.960 You'll hear all about how you can raise chickens in 0:01:57.040 --> 0:01:59.960 your backyard. And yes, I am tempted to do that. 0:02:01.400 --> 0:02:03.800 So I went to jingle Ball last night. If you 0:02:03.920 --> 0:02:08.440 heard the opening music, Yes, we are thick into the 0:02:08.560 --> 0:02:12.200 holiday season. Can you believe it? Kim is going to 0:02:12.240 --> 0:02:14.280 give me a hard time for saying, can you believe 0:02:14.320 --> 0:02:17.960 it's already December? Yes, it happens every year, and yes 0:02:18.000 --> 0:02:22.080 it happens quicker than I think every single year. Jingle 0:02:22.120 --> 0:02:25.520 Ball was a fun concert. It's the kids could not 0:02:25.680 --> 0:02:28.359 We brought the kids. They could not stay up as 0:02:28.400 --> 0:02:30.240 late as my wife and I. They were literally begging 0:02:30.320 --> 0:02:33.080 us to go home because they were so tired. 0:02:33.840 --> 0:02:34.760 My wife and I were. 0:02:34.600 --> 0:02:37.200 Like, no, we're gonna miss the final two acts, which 0:02:37.240 --> 0:02:39.680 we had to leave. Now, on the plus side, getting 0:02:39.680 --> 0:02:42.320 out of the stadium was easy because we were the 0:02:42.560 --> 0:02:46.400 first to leave. But that concert when I was a kid, 0:02:47.080 --> 0:02:49.960 was the hottest ticket in town. And I grew up 0:02:50.280 --> 0:02:53.400 outside New York City Z one hundred powerhouse radio station, 0:02:54.120 --> 0:02:57.000 and that's all you heard about. And I remember going 0:02:57.040 --> 0:02:59.760 as a youngster and it was so much fun. At 0:02:59.800 --> 0:03:01.560 the means, if you know that we were talking, I 0:03:01.600 --> 0:03:04.080 was talking about this with my wife back in the day. 0:03:04.200 --> 0:03:07.440 You know, these venues were named after places and people 0:03:07.520 --> 0:03:09.920 and things in the area you grew up in, and 0:03:09.960 --> 0:03:13.400 now everything is a brand. So we have, for instance, 0:03:13.440 --> 0:03:16.640 in Los Angeles Sofi Stadium that has never been known 0:03:16.720 --> 0:03:19.639 by a different name. But back when I grew up, 0:03:19.800 --> 0:03:23.720 it was you know, Metalands Arena, then it became Continental 0:03:23.760 --> 0:03:26.920 Airlines Arena. Every arena now has a name. You know, 0:03:26.960 --> 0:03:28.960 Staple Center was a big one when they built that. 0:03:29.080 --> 0:03:32.440 It was Staple Center. Now it's Crypto dot Com. But 0:03:32.440 --> 0:03:36.480 it's just really interesting how the naming rights of stadiums 0:03:36.480 --> 0:03:40.360 have now kind of taken away from the place they're 0:03:40.400 --> 0:03:43.760 in and now it's just a brand. It's just a 0:03:43.760 --> 0:03:45.840 little shift. So this arena we went to last night 0:03:45.920 --> 0:03:48.520 was called the Kia form, when back in the day 0:03:48.560 --> 0:03:51.160 it was just the form. That's what it was, right, 0:03:51.920 --> 0:03:54.040 great way, Oh Bobo corrected me. It was a great 0:03:54.040 --> 0:03:56.240 Western form always forever. 0:03:57.160 --> 0:04:02.360 Okay, there you go. See so anyway, so look, it's. 0:04:02.160 --> 0:04:05.000 Been intertwined, I guess, ever since the beginning of time. 0:04:05.120 --> 0:04:10.160 But let's see, I've got my ugly Windows holiday sweater on, 0:04:10.240 --> 0:04:11.560 so if you want to see that, you can find 0:04:11.560 --> 0:04:13.400 me on x at rich on Tech if you want 0:04:13.440 --> 0:04:15.360 to see what that looks like. Windows has been sending 0:04:15.360 --> 0:04:18.600 me their ugly Christmas sweater now for probably five or 0:04:18.640 --> 0:04:21.120 six years, and it is a hit. Every time I 0:04:21.160 --> 0:04:23.320 go to a holiday party. It is always a hit, 0:04:24.000 --> 0:04:26.239 so much fun to wear. This year, I got a medium, 0:04:26.279 --> 0:04:28.359 so it's a just a little bit tighter than in 0:04:28.440 --> 0:04:29.320 yours past. 0:04:29.640 --> 0:04:32.280 But I think I'll go with the large again next year. 0:04:32.760 --> 0:04:33.159 All right. 0:04:33.200 --> 0:04:35.159 If you want to follow along with the show today, 0:04:35.400 --> 0:04:39.320 rich on tech dot tv slash wiki is where you 0:04:39.360 --> 0:04:41.240 can find everything I talk about. 0:04:41.600 --> 0:04:43.640 I figured I'm gonna see how much time I have here. 0:04:43.680 --> 0:04:46.320 I want to talk about some of the holiday gifts 0:04:46.360 --> 0:04:48.040 that I like, some of the things that I think 0:04:48.440 --> 0:04:50.479 are tried and true, some of the gifts I like. 0:04:50.520 --> 0:04:52.440 I've got them all linked up on my website, rich 0:04:52.480 --> 0:04:55.599 on tech dot, TV slash Shop, and these are the 0:04:55.640 --> 0:04:59.119 things that I've tested that I like, I think are cool, 0:04:59.400 --> 0:05:00.840 and I'm just gonna go through them. I know it's 0:05:00.839 --> 0:05:02.200 gonna be a lot, but I'll try to get through 0:05:02.200 --> 0:05:04.760 as many as possible. This I thought was really interesting 0:05:04.800 --> 0:05:07.480 from a company called twelve South. They make a lot 0:05:07.560 --> 0:05:10.039 of accessories for iOS and Apple products. 0:05:10.080 --> 0:05:11.919 They have what's called the time Porter. 0:05:12.600 --> 0:05:15.240 So if you're like Bobo who changes his sneakers every 0:05:15.320 --> 0:05:19.000 day to match his outfit, maybe you change your Apple 0:05:19.040 --> 0:05:22.159 watch band to match what you're wearing. And this is 0:05:22.240 --> 0:05:25.320 a wall mount where you can display your Apple watch 0:05:25.360 --> 0:05:27.760 bands and hold them in there. It's called the time Porter. 0:05:28.200 --> 0:05:31.000 That's thirty bucks. I thought that was pretty cool. If 0:05:31.040 --> 0:05:34.680 you have one of these Amazon firetvs, I highly recommend 0:05:34.720 --> 0:05:37.159 you upgrade your remote control, or if you know someone 0:05:37.240 --> 0:05:41.440 that has a fireTV. The Alexa Voice Remote Pro is 0:05:41.600 --> 0:05:44.600 really really good. You know why because it has a 0:05:44.640 --> 0:05:47.440 few upgrades over the standard remote that comes in the box. 0:05:47.520 --> 0:05:48.560 This is thirty bucks. 0:05:49.080 --> 0:05:51.440 And not only does it have which I think is 0:05:51.440 --> 0:05:54.599 the best feature, a remote finder, so you can ask 0:05:54.640 --> 0:05:56.480 your fireTV, hey, where's my remote? 0:05:56.480 --> 0:05:57.640 And your remote will beep? 0:05:57.960 --> 0:06:00.159 How many times has your remote got caught in the 0:06:00.160 --> 0:06:01.400 seat cushions of your couch? 0:06:01.760 --> 0:06:03.760 Mine? Many times this has saved me. 0:06:05.080 --> 0:06:07.680 It also has backlit buttons, so that means you can 0:06:07.720 --> 0:06:10.680 actually see them in the dark. And it's got two 0:06:10.839 --> 0:06:14.520 customizable buttons, so yes, they have a couple of buttons. 0:06:14.520 --> 0:06:17.360 You can't change like a Netflix shortcut, but you can 0:06:17.440 --> 0:06:18.520 program one and. 0:06:18.480 --> 0:06:19.880 Two, so whatever you like. 0:06:19.960 --> 0:06:22.680 Let's say your favorite streaming service, you can just program 0:06:22.680 --> 0:06:25.719 that into the button there, and that means you can 0:06:26.640 --> 0:06:29.240 go to that quickly. And yes, I say button weird. 0:06:29.240 --> 0:06:31.800 I'm from Jersey. What can I say? It's just who 0:06:31.880 --> 0:06:35.440 I am. Another product from twelve South I really really 0:06:35.480 --> 0:06:37.640 like and I wish I had this during the Zoom days, 0:06:38.160 --> 0:06:41.400 during the pandemic. It's called the high Rise and this 0:06:41.560 --> 0:06:44.320 is a little you know how you stacked up boxes 0:06:44.360 --> 0:06:47.920 to put your computer higher so that the webcam would 0:06:47.960 --> 0:06:50.080 look you in the eyes better. Well, this is It's 0:06:50.120 --> 0:06:52.360 called the high Rise and it's an adjustable stand for 0:06:52.400 --> 0:06:55.720 your computer, and again with all of these products, I 0:06:55.720 --> 0:06:57.640 would wait for them to go on sale. So if 0:06:57.640 --> 0:06:59.480 you go to that website I mentioned rich on tech 0:06:59.520 --> 0:07:01.240 dot tv last Shop, it's going to bring you my 0:07:01.320 --> 0:07:03.960 Amazon page. Make sure that you look for stuff that 0:07:04.080 --> 0:07:07.680 says on sale or lower price or thirty percent off. 0:07:07.680 --> 0:07:10.160 Because I don't recommend buying anything at full price. Just 0:07:10.160 --> 0:07:11.480 wait for it to go on sale, put it in 0:07:11.520 --> 0:07:14.000 your cart, wait for the price to drop. I've been 0:07:14.040 --> 0:07:18.679 playing with the Metaquest three. This is Facebook's newest virtual 0:07:18.680 --> 0:07:21.920 reality headset. It's five hundred dollars, so yes, it is expensive, 0:07:22.320 --> 0:07:25.920 but it is pretty good. And it's not maybe as 0:07:25.960 --> 0:07:27.640 good as the Apple one that's going to come out. 0:07:27.640 --> 0:07:29.800 But this is five hundred compared to thirty five hundred, 0:07:29.920 --> 0:07:33.200 so what do you expect. It's like a quarter a 0:07:33.280 --> 0:07:37.000 fraction of the price. The big improvement with this headset 0:07:37.360 --> 0:07:40.119 is the pass through, so now it's much more mixed 0:07:40.160 --> 0:07:42.240 reality compared to the old one. The old one you 0:07:42.240 --> 0:07:44.720 couldn't the cameras weren't that good if you were looking 0:07:44.720 --> 0:07:47.400 at your area around you. This you can actually see 0:07:47.400 --> 0:07:50.080 the room you're in and everything is augmented on top 0:07:50.120 --> 0:07:53.080 of that. Okay, if you want something really inexpensive that 0:07:53.200 --> 0:07:56.280 every single person on your list can use. It is 0:07:56.320 --> 0:08:01.560 called the cord brick cord bric. This is a weighted 0:08:01.680 --> 0:08:03.480 chord holder. You know how you put a chord on 0:08:03.520 --> 0:08:05.480 your desk and as soon as you unplug it from 0:08:05.480 --> 0:08:08.880 your computer or laptop or phone, it falls off the 0:08:08.920 --> 0:08:11.760 back of the desk and it slides down. Well, this 0:08:11.960 --> 0:08:14.280 is a little holder. It's kind of a weighted brick. 0:08:14.520 --> 0:08:17.080 It's almost like a rubbery brick that you just put 0:08:17.080 --> 0:08:18.840 the cord in and you can put multiple cords in 0:08:18.880 --> 0:08:20.920 there so that when you're not using them they actually 0:08:21.000 --> 0:08:23.400 stay on your desk. That's twelve bucks. I think you 0:08:23.440 --> 0:08:25.880 go buy that without a going on sale. A lot 0:08:25.960 --> 0:08:28.800 of people ask me about an antenna for TV. And 0:08:29.040 --> 0:08:31.520 this is a company that I have loved for so long. 0:08:31.560 --> 0:08:37.480 It's called Mohuhu. They make a compact antenna that is 0:08:37.559 --> 0:08:40.199 just about thirty dollars. You plug it into your back 0:08:40.200 --> 0:08:42.559 of your TV and it gets all the local stations 0:08:42.840 --> 0:08:44.640 you know, depending on how far you are and what 0:08:44.679 --> 0:08:47.000 your signal looks like. But I plug this into my 0:08:47.120 --> 0:08:49.680 TV to test it out. I've got maybe you know, 0:08:49.760 --> 0:08:52.560 thirty forty stations that it picked up and some. 0:08:52.480 --> 0:08:53.920 Of them will come in clearer than others. 0:08:53.920 --> 0:08:56.000 But with digital TV, it's either you get it or 0:08:56.040 --> 0:08:58.200 you don't, and they make one that's a thirty mile 0:08:58.320 --> 0:09:02.600 range or a fifty mile range. This is a great 0:09:02.720 --> 0:09:04.719 microphone that I have discovered if you're trying to get 0:09:04.720 --> 0:09:07.640 into podcasting or doing something like that. It's called Austrian 0:09:07.760 --> 0:09:14.120 Audio Me Creator MI Creator Studio USB MIC. This is incredible. 0:09:14.120 --> 0:09:15.760 It's two hundred dollars, so it's a little on the 0:09:15.760 --> 0:09:17.640 price your side, but this is probably one of the 0:09:17.640 --> 0:09:20.240 best microphones that I have tested. If you're trying to 0:09:20.280 --> 0:09:23.000 do a podcast or anything else. Some of the segments 0:09:23.040 --> 0:09:24.960 you hear on this show that are pre recorded, I 0:09:25.000 --> 0:09:27.719 record them at home on that and it is incredible. 0:09:28.360 --> 0:09:33.320 So it's again the Austrian Audio Me Creator Studio USBC MIC. 0:09:33.360 --> 0:09:34.720 So if you have someone in your life that's trying 0:09:34.720 --> 0:09:38.800 to start a podcast, it is a great microphone for that. Now, 0:09:38.840 --> 0:09:42.040 this is a lot of fun Minioki. I have broken 0:09:42.120 --> 0:09:44.480 this out at some of the dinner parties I have 0:09:44.559 --> 0:09:46.480 at my house. At the end of the night, when 0:09:46.480 --> 0:09:49.199 everyone you knows feeling no pain, having a good time, 0:09:49.520 --> 0:09:54.120 I break out the Sway Minioki led Go Mini Karaoke. 0:09:54.600 --> 0:09:58.720 This is a portable karaoke system forty five bucks and 0:09:58.800 --> 0:10:01.240 it has a nice light on. It's got a microphone 0:10:01.679 --> 0:10:04.240 and you just link it up to your Bluetooth phone 0:10:04.559 --> 0:10:07.320 and next thing you know, you are doing karaoke. Crowd 0:10:07.520 --> 0:10:12.040 pleaser for forty five dollars. So the Sway Minioki is 0:10:12.080 --> 0:10:15.679 really fun. Nintendo Switch old ed can't go wrong with that. 0:10:15.800 --> 0:10:18.880 It's the highest Nintendo switch. I think next year they're 0:10:18.880 --> 0:10:20.600 coming out with the new switch, but this one is 0:10:20.640 --> 0:10:25.120 still really fun and people just love this thing. Speaking 0:10:25.120 --> 0:10:26.800 of the Fire TV if you need a new one, 0:10:27.200 --> 0:10:31.439 the fireTV stick four K Max is the newest, latest, greatest. 0:10:31.520 --> 0:10:34.680 It's sixty dollars. Wait for it to go on sale. Okay, 0:10:34.760 --> 0:10:38.880 oh wow. They actually have a cheaper savings code, so 0:10:38.880 --> 0:10:42.280 if you press redeem, looks like it's thirty dollars. So 0:10:43.120 --> 0:10:46.040 the thing about this Fire TV stick four K Max, 0:10:46.080 --> 0:10:48.520 which is better than the previous ones, is that it 0:10:48.559 --> 0:10:52.240 has what Amazon calls an ambient experience, which means it 0:10:52.320 --> 0:10:55.000 shows stuff on your screen when you're not using it. 0:10:55.640 --> 0:10:58.840 I've got this tripod selfie stick standing up right in 0:10:58.840 --> 0:11:00.360 front of me, right now. I use it to take 0:11:00.400 --> 0:11:03.440 my picture on Twitter right now. It's called the Tone 0:11:03.600 --> 0:11:08.240 of sixty inch cell phone selfie stick. And this is 0:11:08.320 --> 0:11:11.440 a compact tripod. It's really really good. It's twenty three 0:11:11.600 --> 0:11:14.520 ninety nine. I keep this in my bag at all times. 0:11:14.559 --> 0:11:19.080 If you ever need a sixty inch tripod, it is 0:11:19.160 --> 0:11:21.400 incredible and I just keep it in my bag and 0:11:21.440 --> 0:11:23.240 you always got a way to do stuff. Now if 0:11:23.240 --> 0:11:25.959 you want a smaller tripod, this one is really great. 0:11:26.480 --> 0:11:31.079 It's called the Tentacle Pro and I love this tripod. 0:11:31.440 --> 0:11:36.480 It is thirty dollars and it's a flexible suction mount tripod. 0:11:36.640 --> 0:11:40.800 It sticks anywhere and holds your phone, it holds your GoPro. 0:11:41.240 --> 0:11:45.680 It is one of the most creative tripods I've ever used. 0:11:45.720 --> 0:11:48.320 I keep this in my bag as well. And they 0:11:48.360 --> 0:11:51.240 have a brand new model, the Tentacle Pro. This was 0:11:51.280 --> 0:11:53.720 on Shark Tank. I've been in touch with the guy 0:11:53.720 --> 0:11:56.280 who started it. He has a great story. He had 0:11:56.320 --> 0:11:58.520 like I think ten dollars to his name in his 0:11:58.520 --> 0:12:00.840 bank account when he went on Shark Tank and guess what, 0:12:00.960 --> 0:12:03.400 he got a deal and the rest is history. He's 0:12:03.440 --> 0:12:07.080 doing he's doing pretty well ever since. Let's see oh 0:12:07.160 --> 0:12:10.280 anchor nanopower bank. You gotta get one of these. You 0:12:10.360 --> 0:12:12.320 plug it into the bottom of your phone. It keeps 0:12:12.360 --> 0:12:14.160 it charged, all right. It's all linked up on the 0:12:14.160 --> 0:12:19.760 website rich on tech dot tv h slash shop eighty 0:12:19.840 --> 0:12:22.480 eight rich one on one eight eight eight seven four 0:12:22.520 --> 0:12:25.840 to two four one zero one. You are listening to 0:12:26.280 --> 0:12:31.440 rich on tech. Welcome back to rich on Tech. Rich 0:12:31.480 --> 0:12:35.360 Demiro here hanging out with you talking technology at triple 0:12:35.400 --> 0:12:39.000 eight rich one oh one eighty eight seven four to 0:12:39.080 --> 0:12:42.280 two four one zero one. If you don't get through 0:12:42.320 --> 0:12:44.720 the first time, be sure to give us another call 0:12:44.760 --> 0:12:49.599 because Kim is busy answering those lines. And uh sometimes 0:12:49.720 --> 0:12:52.160 you know, it goes to voicemail or it goes to 0:12:52.240 --> 0:12:54.400 the I don't even know what it does when it 0:12:54.400 --> 0:12:56.719 doesn't when you get too many people. But anyway, if 0:12:56.720 --> 0:12:58.120 you don't get through the first time, just give it 0:12:58.120 --> 0:13:00.400 another call. Eighty eight rich one on one eight eight 0:13:00.440 --> 0:13:03.680 eight seven four to two four one zero one. You 0:13:03.679 --> 0:13:06.120 can also go to the website rich on tech dot TV. 0:13:06.360 --> 0:13:08.880 Hit contact and I know I gave you a lot 0:13:08.880 --> 0:13:12.400 of stuff earlier, so if you want to link to that, 0:13:12.480 --> 0:13:15.280 you can go to rich on Tech dot tv slash shop. 0:13:15.600 --> 0:13:18.720 Basically the website will give you all. Let's see here, 0:13:19.280 --> 0:13:23.000 Larry said, if I'm selling my iPhone fourteen promax, is 0:13:23.040 --> 0:13:26.480 it okay to give out the IMEI and serial number? 0:13:26.640 --> 0:13:28.680 Can the person asking for it program the phone in 0:13:28.720 --> 0:13:29.880 their name before paying me? 0:13:30.080 --> 0:13:32.640 Is this a scam? Larry? 0:13:32.679 --> 0:13:38.360 Typically the IMEI number is the main kind of number 0:13:38.520 --> 0:13:41.400 on a phone, on a smartphone, and there are some 0:13:41.640 --> 0:13:45.360 scams that can that could involve that, And in general, 0:13:45.440 --> 0:13:47.520 if you're selling a smartphone, you do have to be 0:13:47.800 --> 0:13:51.240 very careful about the information you give away. I don't 0:13:51.240 --> 0:13:53.080 think the person's going to be able to program the 0:13:53.080 --> 0:13:57.600 phone in their name because this is an iPhone and 0:13:57.760 --> 0:13:59.960 that's connected to you and your account. 0:14:00.720 --> 0:14:03.280 So there is if you go to like swapa. 0:14:02.840 --> 0:14:07.520 Dot com slash Imei, there is an Imei check which 0:14:07.559 --> 0:14:10.880 you can put the phone number in there and then 0:14:11.080 --> 0:14:13.719 show people that link. So maybe that's a good way 0:14:13.760 --> 0:14:16.480 of doing it. But a lot of people do ask 0:14:16.480 --> 0:14:18.960 for that serial number. I probably would not give them. 0:14:19.360 --> 0:14:22.320 I don't think they need that, But in general I 0:14:22.360 --> 0:14:24.480 did ask my friend who sells a lot of phones. 0:14:25.440 --> 0:14:28.480 He said that the serial number is a big no no. 0:14:29.320 --> 0:14:33.480 The Imei is probably okay, but typically you would give 0:14:33.520 --> 0:14:37.320 it out after your paid, and that way the person 0:14:37.400 --> 0:14:40.040 can make sure that the Imei is clean, which means 0:14:40.080 --> 0:14:43.280 the phone is not stolen. But yeah, you gotta be careful, 0:14:44.120 --> 0:14:48.240 especially person to person transactions with smartphones, because there are 0:14:48.360 --> 0:14:51.360 just so many scam artists out there, and believe me, 0:14:51.400 --> 0:14:53.920 they do try to do some stuff that you and 0:14:54.040 --> 0:14:58.720 I can't even think about. Angelina says, what do you 0:14:58.720 --> 0:15:01.280 think about the meta Quest three? My son wants it 0:15:01.280 --> 0:15:03.400 for Christmas, but he already has the two? Is it 0:15:03.480 --> 0:15:08.120 worth getting the three? So the Metaquest two versus the three? 0:15:09.000 --> 0:15:13.880 Like I mentioned earlier, the three is double the price 0:15:14.000 --> 0:15:16.400 right now, so it's five hundred dollars versus two fifty. 0:15:16.760 --> 0:15:18.960 If he already has the two and he likes it, 0:15:19.160 --> 0:15:21.800 I mean, I would say probably sell that and get 0:15:21.880 --> 0:15:24.760 him the three because the three is going to have 0:15:24.960 --> 0:15:28.720 better resolution, it's going to have better pass through video, 0:15:29.760 --> 0:15:32.040 and it's going to be faster and so I it 0:15:32.160 --> 0:15:35.960 also has better controllers too, longer battery life. I mean, 0:15:35.960 --> 0:15:38.840 so there are some advantages, and I think that your 0:15:38.960 --> 0:15:41.040 son would probably if he enjoys the one that he 0:15:41.120 --> 0:15:43.400 has already, I think he's just gonna like this one 0:15:43.440 --> 0:15:46.680 even more. My main concern is if he has the 0:15:46.760 --> 0:15:49.360 two and he's not really using it and done don't 0:15:49.360 --> 0:15:50.760 get him the three. But if he has the two 0:15:50.800 --> 0:15:52.200 and he loves it, then I think the three is 0:15:52.240 --> 0:15:54.080 going to be a really nice upgrade, and he can 0:15:54.120 --> 0:15:57.080 always sell the two on, you know, something like Facebook, 0:15:57.160 --> 0:16:01.200 Marketplace or whatever. Darren Roade in how do I deactivate 0:16:01.240 --> 0:16:03.760 the function on my Samsung Galaxy S twenty three plus 0:16:03.760 --> 0:16:07.120 that alerts someone who sends me a text that I 0:16:07.200 --> 0:16:09.240 read it. I don't want them to see that I 0:16:09.240 --> 0:16:12.360 read it. I love your show, Thanks Darren. You can 0:16:12.400 --> 0:16:16.160 go into your settings. This is RCS chats. Everyone thinks 0:16:16.240 --> 0:16:20.560 only Apple has the lock on the chat messaging with 0:16:20.640 --> 0:16:23.880 I message, but no Android phones have this as well. 0:16:23.880 --> 0:16:27.960 They call it RCS messaging, and in fact Apple's going 0:16:27.960 --> 0:16:30.480 to adopt this as well. But if you go into 0:16:30.520 --> 0:16:34.000 your messages app on your Samsung phone, you go into 0:16:34.040 --> 0:16:38.160 your settings and then tap RCS chats. RCS stands for 0:16:38.320 --> 0:16:43.840 Rich Communications Services, and so if you tap inside that chats, 0:16:43.920 --> 0:16:46.880 it says read receipts, and that's what you want to do. 0:16:46.920 --> 0:16:49.640 Some people say red receipts. I like to say read receipts. 0:16:49.640 --> 0:16:52.480 You know, I guess it's tomato tomato. But if you 0:16:52.840 --> 0:16:56.840 disable that functionality, they will not see when you read 0:16:56.880 --> 0:17:00.360 their message. You can also disable the typing indicator and 0:17:00.440 --> 0:17:02.720 some other options in there. But there's a lot of 0:17:02.800 --> 0:17:05.440 real time options that they have built into the messages 0:17:05.440 --> 0:17:09.280 app now on both iPhone and Android, and coming next year, 0:17:10.280 --> 0:17:12.879 it's going to be much more universal with all of 0:17:12.920 --> 0:17:15.800 these features. So when you message someone from an iPhone 0:17:15.800 --> 0:17:18.960 to Android or vice versa, it'll work almost the same 0:17:19.000 --> 0:17:21.240 way next year. I cannot wait for that. That is 0:17:21.240 --> 0:17:24.600 going to be such a big deal. Coming up next, 0:17:24.640 --> 0:17:28.560 we've got Steve's Churchin of zipro technology. He is going 0:17:28.640 --> 0:17:32.399 to talk about that whole name drop security warning you 0:17:32.440 --> 0:17:35.399 probably saw on social media. Eighty eight rich one o 0:17:35.480 --> 0:17:38.040 one eight eight eight seven four to two, four to 0:17:38.080 --> 0:17:42.520 one zero one. This is rich on Tech. Welcome back 0:17:42.560 --> 0:17:45.800 to rich on Tech. Rich Demiro here hanging out with you, 0:17:46.760 --> 0:17:49.479 talking tech at eight eight eight rich one oh one 0:17:50.040 --> 0:17:53.600 eighty eight seven four to two four one zero one, 0:17:53.640 --> 0:18:00.200 the website rich on Tech dot TV. Joining me now 0:18:00.680 --> 0:18:04.240 Steve Churchin of Zypro Technology. 0:18:04.400 --> 0:18:05.320 Steve is a. 0:18:05.480 --> 0:18:09.199 Cyber security expert and a great resource. Talk to him 0:18:09.240 --> 0:18:11.880 a bunch of times on TV. Welcome to the show, 0:18:11.920 --> 0:18:13.640 Steve Rich. 0:18:13.760 --> 0:18:14.639 How are you doing. 0:18:14.800 --> 0:18:16.560 I'm doing fantastic. How are you today? 0:18:16.920 --> 0:18:17.680 Doing wonderful? 0:18:18.080 --> 0:18:22.399 All right, So let's let's talk about this name Drop 0:18:23.200 --> 0:18:27.960 security warning. So this was a bunch of police I 0:18:28.000 --> 0:18:31.800 guess social media. Police departments posted a warning on like 0:18:31.880 --> 0:18:35.160 Facebook and Twitter and all these places about name Drop, 0:18:35.240 --> 0:18:38.840 this iOS seventeen feature that lets you bump two phones 0:18:38.880 --> 0:18:42.480 together to exchange contact information, and they said you should 0:18:42.520 --> 0:18:45.120 turn this off because it's dangerous. You could walk past 0:18:45.119 --> 0:18:47.720 someone and they can steal your identity or your at 0:18:47.800 --> 0:18:49.000 least your contact info. 0:18:49.600 --> 0:18:51.040 What did you make of this situation? 0:18:51.960 --> 0:18:56.320 Yeah, it's interesting how misconceptions can spread so quickly, especially 0:18:56.320 --> 0:18:59.639 in the social media world. This is a perfect example 0:19:00.359 --> 0:19:05.600 of how misinformation going viral causes unnecessary concern. I think 0:19:05.640 --> 0:19:09.760 the original post was from the Watertown, Massachusetts Police Department, 0:19:10.240 --> 0:19:12.919 where they warned parents in the public to turn this 0:19:13.080 --> 0:19:15.879 feature off. And the way it was described in the 0:19:15.880 --> 0:19:19.520 Facebook post was anybody can essentially get close to your 0:19:19.560 --> 0:19:23.400 phone and steal your contact information, your picture, and other 0:19:23.480 --> 0:19:26.959 aspects of it. And then this just went viral. Is 0:19:27.240 --> 0:19:31.080 every other police department, it seems like, reposted this without 0:19:31.160 --> 0:19:35.560 validating any of this information, and us looking at it 0:19:36.000 --> 0:19:40.160 from a cybersecurity and privacy point of view, started realizing, no, 0:19:40.400 --> 0:19:45.199 that's not really the case, and just one post just 0:19:45.280 --> 0:19:48.280 turned into something a lot of fear mongering out there. 0:19:48.480 --> 0:19:49.960 Okay, real quick. 0:19:50.160 --> 0:19:52.679 I just looked up the original post, okay, and I 0:19:52.720 --> 0:19:55.800 was wondering if they actually edited it since the original, 0:19:55.840 --> 0:19:59.320 and they did so. The original said, with this feature enabled, 0:19:59.400 --> 0:20:02.000 anyone can place their phone next to yours or your 0:20:02.080 --> 0:20:06.320 child's and automatically receive their contact information and it says 0:20:06.320 --> 0:20:09.920 their picture, phone, number, email, and more. And then if 0:20:09.960 --> 0:20:13.560 you look at the current iteration, it says oh, with 0:20:13.640 --> 0:20:17.119 a tap of your unlocked screen. So they did change 0:20:17.119 --> 0:20:20.359 it because they knew that this was kind of fake information. 0:20:20.920 --> 0:20:21.840 That's exactly right. 0:20:21.880 --> 0:20:24.119 That's the post we woke up to Monday morning saying 0:20:24.160 --> 0:20:26.720 that anybody can walk by your child's phone and steal 0:20:26.760 --> 0:20:31.000 their information. Obviously not true, not the case, and Apple 0:20:31.480 --> 0:20:37.199 values privacy, consent in security immensely. That's why this feature 0:20:37.240 --> 0:20:40.320 was very well bought out. For this to work, both 0:20:40.359 --> 0:20:42.400 phones have to be unlocked, so you can't just walk 0:20:42.480 --> 0:20:45.120 up to a locked phone tap your phone on it 0:20:45.200 --> 0:20:48.280 and expect to take their information or their contact card 0:20:49.000 --> 0:20:51.639 download that onto your phone. So both phones have to 0:20:51.640 --> 0:20:54.480 be unlocked, and the tops of both phones need to 0:20:54.520 --> 0:20:56.800 be touching, so they can be face to face. The 0:20:56.800 --> 0:20:58.520 tops can be touching or they can be on top 0:20:58.560 --> 0:21:03.200 of each other. The important part is both users will 0:21:03.240 --> 0:21:06.840 receive a prompt asking them what to do. Do you 0:21:06.920 --> 0:21:10.240 want to share or do you want to receive? Without 0:21:10.320 --> 0:21:13.960 approving that prompt, nothing is happening, No exchange is taking place, 0:21:15.040 --> 0:21:18.080 and this only affects new contacts. So new contacts can 0:21:18.119 --> 0:21:21.399 be transferred from phone to phone, but doing name drop 0:21:21.640 --> 0:21:25.679 won't update a contact. And then each person, any person 0:21:25.760 --> 0:21:29.359 can pull their phone away and the transfer immediately stops. 0:21:29.359 --> 0:21:31.119 So you can hit the power button on the side 0:21:31.160 --> 0:21:34.800 to lock your phone and the transfer stops. So it's 0:21:34.920 --> 0:21:37.560 not as if the first what the first post made 0:21:37.560 --> 0:21:39.399 it out to be, where anybody can just walk by 0:21:39.440 --> 0:21:42.080 your phone and steal your child's information. It's not the case. 0:21:42.280 --> 0:21:44.880 So privacy and consent we're a big part of this feature. 0:21:45.320 --> 0:21:47.920 It's so wild how this stuff happens. Because I woke 0:21:48.000 --> 0:21:50.200 up to a bunch of people emailing me about this, 0:21:50.880 --> 0:21:54.000 and I thought I knew how this feature worked, and 0:21:54.040 --> 0:21:55.679 then I was like, well, wait a second, am I wrong? 0:21:55.760 --> 0:21:56.159 Like did I? 0:21:56.520 --> 0:21:58.639 There's no way Apple would do this, And so of 0:21:58.640 --> 0:22:01.320 course I grab my wife's phone and I started like 0:22:01.359 --> 0:22:03.879 tapping them together in like different ways, and I was like, no, 0:22:03.960 --> 0:22:05.560 the screens are they have to be unlocked and you 0:22:05.640 --> 0:22:07.919 have to press share for this to happen. And so 0:22:08.000 --> 0:22:09.879 of course I had to post on my Instagram to 0:22:09.960 --> 0:22:13.080 like clear the air. But by that time things had 0:22:13.080 --> 0:22:17.480 gone so viral. But I guess the tech world now 0:22:17.520 --> 0:22:21.320 agrees that this was pretty much a case of like misinformation. 0:22:21.200 --> 0:22:25.000 Absolutely, and but it's not for not too because Apple 0:22:25.040 --> 0:22:27.760 does have a track record in the past of enabling 0:22:27.800 --> 0:22:31.760 features without really publicizing the how to use that feature 0:22:31.840 --> 0:22:34.920 or what it's about. So this one was a lot 0:22:34.920 --> 0:22:37.399 of hype for nothing. But there have been instances in 0:22:37.440 --> 0:22:39.399 the past where you take a look at a feature 0:22:39.440 --> 0:22:42.320 and go, I wish I knew about that before it 0:22:42.359 --> 0:22:44.000 was automatically turned on my phone. 0:22:44.359 --> 0:22:47.760 Okay, now you have a post on your LinkedIn about 0:22:49.320 --> 0:22:52.399 basically what someone could do with your phone even if 0:22:52.440 --> 0:22:53.920 it's locked, And so do you want to do you 0:22:53.960 --> 0:22:55.240 want to talk about that a little. 0:22:55.000 --> 0:22:57.720 Bit that's a great story too, and it's ironic that 0:22:57.800 --> 0:23:00.000 it happened to me, somebody who's been in the cyber 0:23:00.040 --> 0:23:02.920 security world for so long. So about a year ago, 0:23:03.440 --> 0:23:05.399 I was in London and I'm coming out of the 0:23:05.480 --> 0:23:08.960 underground station and just like anybody else does, I'm calling 0:23:08.960 --> 0:23:11.240 an uber so I can get to my next destination 0:23:11.280 --> 0:23:14.119 from the train station over to my hotel. So I 0:23:14.200 --> 0:23:17.120 called the uber, or I went into the app and 0:23:17.400 --> 0:23:20.080 ordered an Uber. And as the uber is getting close, 0:23:20.160 --> 0:23:22.560 I'm walking up to the curb to meet my right 0:23:22.600 --> 0:23:24.360 I can see it coming down the street. Now it's 0:23:24.440 --> 0:23:28.119 Christmas time or holiday time, so London's immensely busy during 0:23:28.119 --> 0:23:30.720 that time. So as I'm walking up to the curb 0:23:30.960 --> 0:23:33.120 and I'm holding out my phone so i can see 0:23:33.240 --> 0:23:36.560 the license plate number matches what's on my app, I 0:23:36.600 --> 0:23:40.960 feel pressure on my hand and my phone immediately disappeared 0:23:40.960 --> 0:23:43.960 from my hand. Oh wow, guy on a bicycle came 0:23:44.040 --> 0:23:46.560 by and snatched the phone right out of my hand 0:23:46.720 --> 0:23:48.840 as I was standing on the curb to get. 0:23:48.760 --> 0:23:49.399 Into my Uber. 0:23:49.640 --> 0:23:50.880 Oh my gosh. 0:23:51.240 --> 0:23:53.560 So panic sets in, going what do I do? 0:23:53.640 --> 0:23:54.320 What do I do? 0:23:54.600 --> 0:23:57.439 So I make my way to my hotel, I quickly 0:23:57.480 --> 0:24:02.520 get on my MacBook to try and track my phone. Well, 0:24:02.560 --> 0:24:04.760 this is where the fun starts. I don't remember my 0:24:05.119 --> 0:24:10.080 iCloud password. So let it be known that if you 0:24:10.240 --> 0:24:12.520 think I find my phone is going to help you 0:24:12.520 --> 0:24:14.880 in a situation like this. Unless you can log in 0:24:14.920 --> 0:24:18.560 from another device and know your password, you're not getting in. 0:24:18.600 --> 0:24:21.159 You're not tracking that phone. So I was able to 0:24:21.200 --> 0:24:23.520 finally get in, reset my password, and I get in 0:24:23.760 --> 0:24:26.879 and I can see that the last destination of my 0:24:26.960 --> 0:24:30.479 phone was probably ten feet from where my phone was stolen. 0:24:30.960 --> 0:24:33.600 And I'm going, how is this possible? Because my phone 0:24:33.640 --> 0:24:36.520 was locked. My phone immediately as the screen, within ten 0:24:36.600 --> 0:24:39.439 seconds goes dark. How did somebody put my phone in 0:24:39.520 --> 0:24:44.159 airplane mode? So I called the phone company, or I 0:24:44.200 --> 0:24:47.960 called T Mobile. I called all my banks and canceled everything, 0:24:48.440 --> 0:24:49.760 and then I made my way down to the Apple 0:24:49.800 --> 0:24:51.800 Store because I need a new phone. I'm stuck in London, 0:24:51.880 --> 0:24:54.479 I don't have a phone, and I've got work to 0:24:54.480 --> 0:24:56.879 do for the next week. I walked into the Apple 0:24:56.920 --> 0:25:00.520 store and I explained my situation to a very nice 0:25:00.560 --> 0:25:03.120 lady who's helping me, and she said, I'm the fifth 0:25:03.160 --> 0:25:06.160 person that evening to walk in with the exact same 0:25:06.240 --> 0:25:08.439 problem happening to them, their phone being snatched out of 0:25:08.440 --> 0:25:08.840 their hand. 0:25:08.960 --> 0:25:10.840 So they snatched out of your hand when it's when 0:25:10.880 --> 0:25:11.600 it's unlocked. 0:25:11.680 --> 0:25:14.520 Basically it was, Yes, it was unlocked, but it locks 0:25:14.600 --> 0:25:16.760 right away. As soon as the screen has flipped away 0:25:16.880 --> 0:25:19.000 or whatever the setting is, it locks right away. 0:25:19.240 --> 0:25:19.520 Okay. 0:25:20.200 --> 0:25:23.119 So I asked, what what are they going to do 0:25:23.200 --> 0:25:25.800 with the phone. It's a brick, it's locked, it's under 0:25:25.920 --> 0:25:27.560 my name, it's under my account. 0:25:27.720 --> 0:25:28.359 What can they do? 0:25:28.600 --> 0:25:31.560 Sure, she says, well, they send it off to China 0:25:31.920 --> 0:25:34.040 and there's a couple of folks out there that can 0:25:34.200 --> 0:25:36.720 rewrite whatever needs to be rewritten, and then they'll take 0:25:36.760 --> 0:25:39.960 those phones and then they'll sell sell them in other 0:25:40.000 --> 0:25:43.960 countries like Nigeria, like Iraq, like other places. 0:25:44.480 --> 0:25:46.800 So the advice I give people in saying a phone 0:25:46.880 --> 0:25:49.600 an iPhone is worthless if it's stolen is not really true. 0:25:49.800 --> 0:25:51.879 It's not really true apparently, And I could follow my 0:25:52.080 --> 0:25:54.879 So the interesting part was I could follow my phone 0:25:55.119 --> 0:25:57.040 on the Find my iPhone app. So I followed it 0:25:57.080 --> 0:26:02.800 from London to Abo. From Abu Dhabi it went to Shenzen, 0:26:03.040 --> 0:26:06.760 and from Shenzen it went to Legos, Nigeria. Now, I 0:26:06.760 --> 0:26:09.159 don't know what happened in the whole process, but apparently 0:26:09.200 --> 0:26:11.080 it's not what we thought. The phone's not a brick. 0:26:11.920 --> 0:26:14.600 The lesson learned here and I learned this the hard 0:26:14.640 --> 0:26:16.760 way is I thought, when my phone is locked, nobody 0:26:16.800 --> 0:26:19.439 can do anything to it. But the default setting on 0:26:19.600 --> 0:26:23.400 iPhones is even if the phone is locked, you can 0:26:23.520 --> 0:26:27.920 get into control center and put the phone into airplane mode. 0:26:28.560 --> 0:26:31.879 So let it be known that if anybody takes your phone, 0:26:32.280 --> 0:26:36.760 they can immediately put it into airplane mode and that 0:26:36.920 --> 0:26:40.000 stops find my iPhone or anybody else from tracking that 0:26:40.080 --> 0:26:42.960 phone and knowing where it is. So, like I said, 0:26:43.000 --> 0:26:45.000 I learned in the hard way. But the setting is there. 0:26:45.040 --> 0:26:47.480 I've got that setting on now or I've turned it 0:26:47.520 --> 0:26:50.080 off now where nothing can be done to my phone 0:26:50.160 --> 0:26:52.000 without me personally unlocking it. 0:26:52.119 --> 0:26:54.639 And you can do that by going into settings, face 0:26:54.680 --> 0:26:57.080 ID and passcode, and there's a whole bunch of settings 0:26:57.080 --> 0:26:59.280 that says you know and they're all on by default, 0:26:59.359 --> 0:27:02.480 which is it's like, lets you look at the today view, 0:27:02.560 --> 0:27:07.320 notification center, control center, lockscreen, widgets, live activity, Siri, reply 0:27:07.400 --> 0:27:10.200 with messages, wallet, all these things that can be done 0:27:10.240 --> 0:27:12.800 when your phone is locked, so you want to turn 0:27:12.880 --> 0:27:15.320 that off, all those off basically if you don't want this. 0:27:15.400 --> 0:27:17.359 Now here's the thing. The iPhone is so good with 0:27:17.400 --> 0:27:20.000 face ID. If you're looking at your phone and you 0:27:20.040 --> 0:27:22.320 want to use some of these functions, you'll be fine 0:27:22.320 --> 0:27:25.080 because it's going to unlock instantly. It's if it's it's 0:27:25.080 --> 0:27:27.200 with someone else trying to look at it, they won't 0:27:27.200 --> 0:27:28.159 be able to do this stuff. 0:27:28.640 --> 0:27:29.520 That is exactly right. 0:27:29.600 --> 0:27:30.040 Rich stuff. 0:27:30.080 --> 0:27:33.920 You go into face ID settings, turn everything off because 0:27:34.200 --> 0:27:36.200 just like you said, you pick up the phone, it's 0:27:36.200 --> 0:27:38.240 going to recognize you, it's going to unlock the phone. 0:27:38.240 --> 0:27:40.280 Those features are going to be available to you but 0:27:40.400 --> 0:27:43.320 nobody else. So you're not losing any functionality by turning 0:27:43.359 --> 0:27:46.840 those settings off. You're gaining a lot of value in 0:27:46.920 --> 0:27:49.240 privacy and security turning those settings off. 0:27:49.359 --> 0:27:51.160 And two other things I just wanted to touch upon 0:27:51.240 --> 0:27:51.680 real quick. 0:27:52.080 --> 0:27:54.760 If you need to find your phone, it's iCloud dot 0:27:54.760 --> 0:27:57.960 com slash find from like a web browser, and on 0:27:58.119 --> 0:28:01.040 Android they have a similar functionality. If you go to 0:28:01.119 --> 0:28:04.480 Android dot com slash find, you can look at where 0:28:04.480 --> 0:28:07.000 all of your Android devices are. And then this is 0:28:07.040 --> 0:28:09.240 something that you actually inspired me, Steve, when I was 0:28:09.280 --> 0:28:12.560 reading about this turning off the stuff. You can actually 0:28:12.600 --> 0:28:15.480 ask an iPhone. You can ask Siri, whose phone is this? 0:28:16.040 --> 0:28:18.680 And it'll tell you whose phone it is. Now, if 0:28:18.720 --> 0:28:21.480 your phone is locked, it will say just the person's 0:28:21.520 --> 0:28:24.160 first name, and if it's unlocked, it'll say the person's 0:28:24.160 --> 0:28:27.440 full name. And again you if you did turn off 0:28:27.480 --> 0:28:30.320 what you're saying, which is Siri when it's locked, they 0:28:30.320 --> 0:28:31.879 wouldn't be able to do this at all, so they 0:28:31.880 --> 0:28:35.480 won't even know whose phone it is either, right, exactly right, 0:28:36.480 --> 0:28:39.680 So we got we gotta go. But in general, you know, 0:28:39.720 --> 0:28:41.640 you deal with security stuff all the time, and you 0:28:41.680 --> 0:28:44.040 just told a story of how something happened to you 0:28:44.080 --> 0:28:47.440 that was very basic. You know, someone you know taking 0:28:47.480 --> 0:28:49.880 your phone out of your hand. Do people need to 0:28:49.920 --> 0:28:52.960 be worried about this stuff? Should you be concerned about 0:28:52.960 --> 0:28:53.760 all your privacy? 0:28:54.400 --> 0:28:54.600 Oh? 0:28:54.640 --> 0:28:55.160 Absolutely? 0:28:55.200 --> 0:28:58.000 I mean, especially with phones costing upwards of fifteen hundred 0:28:58.000 --> 0:29:02.200 dollars now almost two thousand dollars. Is absolutely is phones 0:29:02.240 --> 0:29:06.240 can be a huge area of huge privacy concern. We 0:29:06.280 --> 0:29:09.320 don't realize it, but our entire digital life is bound 0:29:09.320 --> 0:29:11.440 to our phone. We don't think about a day to 0:29:11.480 --> 0:29:14.560 day but if that phone went missing, even for a 0:29:14.560 --> 0:29:17.840 couple of hours, I guarantee you you'd be in panic mode. 0:29:17.960 --> 0:29:21.720 Absolutely, So take shreat the time, take the time to 0:29:21.760 --> 0:29:24.120 go through your settings and set things up the way 0:29:24.160 --> 0:29:28.360 you want to. Steve Churchin of Zypro Technology, thanks so 0:29:28.400 --> 0:29:30.120 much for joining me today. I'll put a link to 0:29:30.520 --> 0:29:33.880 your socials on the website. Rich on Tech dot tv 0:29:34.360 --> 0:29:37.000 eighty eight rich one O one more rich on Tech 0:29:37.080 --> 0:29:43.080 right after this, welcome back to rich on Tech. Rich 0:29:43.120 --> 0:29:46.800 Demiro here hanging out with you talking technology at triple 0:29:46.840 --> 0:29:49.400 eight rich one on one. That's eight eight eight seven 0:29:49.520 --> 0:29:52.520 four to two four to one zero one. Lots of 0:29:52.560 --> 0:29:55.520 you like to email as well rich on Tech dot tv. 0:29:55.720 --> 0:29:58.480 Hit the contact link and you can submit your question 0:29:58.640 --> 0:30:03.280 right there. That is exactly what Robin did. She said, 0:30:03.480 --> 0:30:06.480 Please please, please talk about great apps for getting rid 0:30:06.480 --> 0:30:11.920 of duplicate photos on the iPhone. Love your show, Well, 0:30:11.960 --> 0:30:14.800 there is a built in method to do this on 0:30:14.840 --> 0:30:17.600 the iPhone. I don't think it's very good, but it's 0:30:17.640 --> 0:30:19.800 a good place to start. So if you go into 0:30:19.800 --> 0:30:24.000 your photos app and you go into your albums, you 0:30:24.040 --> 0:30:28.040 can actually scroll down to where it says utilities and 0:30:28.360 --> 0:30:32.080 there's a link for duplicates, and so it'll show you 0:30:32.120 --> 0:30:36.440 the duplicates that it finds on your phone, and on mine, 0:30:36.480 --> 0:30:39.600 I have exactly four, so it's not really that great 0:30:39.880 --> 0:30:42.680 because I'm sure I have more than four, but it 0:30:42.680 --> 0:30:45.400 will give you the option to merge those or delete those. 0:30:45.880 --> 0:30:48.120 The app that I think is probably the best one 0:30:48.200 --> 0:30:55.840 to do this is called Gemini Gemni Gemini Photos, and 0:30:56.240 --> 0:30:59.040 this app is really good because it uses a little 0:30:59.080 --> 0:31:02.680 bit of a to kind of figure out pictures that 0:31:02.760 --> 0:31:07.480 look similar, not just the exact pictures, so similar shots. 0:31:07.520 --> 0:31:09.120 You know how you take a whole bunch of pictures 0:31:09.240 --> 0:31:11.880 and then you keep them all in your camera roll. Well, 0:31:11.920 --> 0:31:14.640 this will show you those all together and you can 0:31:14.720 --> 0:31:17.400 pick just the one that you want to keep. It 0:31:17.400 --> 0:31:19.840 can also help you with other stuff like blurry photos 0:31:19.880 --> 0:31:20.680 and things like that. 0:31:21.040 --> 0:31:22.960 It's just a really great app. 0:31:23.040 --> 0:31:25.400 The other thing I really like about it is that 0:31:25.480 --> 0:31:28.600 you can sort photos, so you can sort to see 0:31:28.720 --> 0:31:32.360 your largest videos on your phone, delete a couple of those, 0:31:32.480 --> 0:31:35.240 and free up space. Now, the thing about this app 0:31:35.320 --> 0:31:37.240 is that it's not going to be free. You're going 0:31:37.280 --> 0:31:40.680 to have to pay if you want to truly use 0:31:40.960 --> 0:31:45.280 the best features of it, So you know, it's either 0:31:45.360 --> 0:31:48.200 five dollars a month, twenty dollars a year, or thirty 0:31:48.200 --> 0:31:53.120 five dollars for lifetime. But there is a free level 0:31:53.120 --> 0:31:56.400 of the app that you can use without paying, and 0:31:56.440 --> 0:31:57.960 so you can check it out and see if it 0:31:58.000 --> 0:32:00.760 works for you. Now, I've been testing another app that 0:32:00.800 --> 0:32:03.479 I don't like as much, but it is very high 0:32:03.560 --> 0:32:09.280 in the store. It's called Cleanup, and you know, you 0:32:09.400 --> 0:32:11.640 really basically have to pay to do this stuff. 0:32:12.160 --> 0:32:14.040 So I also, I'm just not sure. 0:32:14.160 --> 0:32:17.360 I don't have a good I don't have a good 0:32:17.400 --> 0:32:19.960 recommendation on that app just yet, but it is very 0:32:20.000 --> 0:32:21.720 popular on the App store list. 0:32:21.800 --> 0:32:23.120 So again, it's called Cleanup. 0:32:23.440 --> 0:32:25.800 I am still waiting for Google Photos to do this 0:32:26.400 --> 0:32:28.320 to give me a good way to sort through my 0:32:28.800 --> 0:32:29.720 similar photos. 0:32:29.760 --> 0:32:30.800 Apparently it's coming. 0:32:30.800 --> 0:32:34.000 They've got this feature called stacks, which is going to 0:32:34.200 --> 0:32:38.120 stack up the pictures together that look similar, which will 0:32:38.200 --> 0:32:41.560 kind of clean up your library, but it's not going 0:32:41.640 --> 0:32:43.760 to delete them, but then you could easily go through 0:32:43.920 --> 0:32:46.240 in that stack and kind of get rid of some 0:32:46.280 --> 0:32:49.080 of those. Now, there is an app that's really cool 0:32:49.160 --> 0:32:56.800 and easy and fun. It's called Swipe Wipe, Swipe Wipe, 0:32:57.080 --> 0:33:00.640 Swipe Wipe. And this is an app that's just kind 0:33:00.640 --> 0:33:03.320 of fun for iOS and Android. It's kind of like 0:33:03.360 --> 0:33:06.320 a Tinder, but for your photos. So it will show 0:33:06.360 --> 0:33:08.360 you all of the photos that you took in a 0:33:08.440 --> 0:33:12.120 month and it will let you just swipe through those now. Again, 0:33:12.560 --> 0:33:14.520 this is an app that has a free level of 0:33:14.560 --> 0:33:17.160 service but also a paid level, but you can use 0:33:17.200 --> 0:33:18.760 it for free until you run into that. 0:33:18.760 --> 0:33:20.280 Roadblock where it says you have to pay. 0:33:20.640 --> 0:33:22.720 And pro tip, by the way, on a lot of 0:33:22.760 --> 0:33:25.480 these apps that try to get you to pay, look 0:33:25.840 --> 0:33:30.280 very closely in the corners. Many times it looks like 0:33:30.320 --> 0:33:34.560 you can't proceed using that app, when in reality there 0:33:34.600 --> 0:33:37.200 is a tiny, tiny X that you can't see in 0:33:37.240 --> 0:33:39.840 the corner. You tap that X and you can continue 0:33:39.880 --> 0:33:42.000 using the app. They're just trying to push you to pay, 0:33:42.520 --> 0:33:45.080 but most of the time you can still continue to 0:33:45.120 --> 0:33:47.320 use that app. But this one's called Swipe Wipe And 0:33:47.360 --> 0:33:50.080 what I try to do is just try to organize 0:33:50.080 --> 0:33:52.840 your camera role as you go along. If you wait 0:33:52.960 --> 0:33:54.560 until the end of the year to try to go 0:33:54.560 --> 0:33:56.560 through all your pictures, it's going to be a nightmare. 0:33:56.960 --> 0:33:58.920 So just try to go through them, you know, just 0:33:58.960 --> 0:34:01.200 take ten minutes at the end of each day and 0:34:01.280 --> 0:34:03.120 just go through your pictures. I do it usually before 0:34:03.120 --> 0:34:04.920 I go to sleep, because I take a bunch of 0:34:04.920 --> 0:34:08.200 pictures throughout the day, screenshots, all these different things. I 0:34:08.280 --> 0:34:11.399 just go ahead and delead them all. All right, let's 0:34:11.440 --> 0:34:15.759 go to uh Christine in Huntington Beach. Christine, you're on 0:34:15.840 --> 0:34:17.920 with rich Oh Hi, rich Oh. 0:34:17.960 --> 0:34:18.880 I love your show. 0:34:19.239 --> 0:34:19.600 Thank you. 0:34:20.080 --> 0:34:21.719 I always learned so much from you. 0:34:21.960 --> 0:34:23.080 Thank you. That means a lot. 0:34:23.719 --> 0:34:24.240 Oh good. 0:34:24.360 --> 0:34:27.440 Hey, I have a question. So I just recently updated 0:34:27.520 --> 0:34:30.840 my iPhone to the what what's. 0:34:30.640 --> 0:34:34.080 Go to release? The seventeen Yes, seventeen yep. Yeah. 0:34:34.160 --> 0:34:36.360 So I'm in sales. So when I call my customers 0:34:36.360 --> 0:34:39.000 for my cell phone and I go to leave a message, 0:34:39.000 --> 0:34:43.160 sometimes I'll do pound and I play it back because 0:34:43.200 --> 0:34:44.680 I want to see if my voicemail was you know, 0:34:45.040 --> 0:34:47.240 you know, you can hear it. There was no static, 0:34:47.280 --> 0:34:49.719 it didn't fade in or out. Or sometimes maybe I 0:34:49.760 --> 0:34:52.520 want to just change my voicemail, my voicemail that I 0:34:52.600 --> 0:34:55.560 leave for them, and it's not doing it anymore. 0:34:55.640 --> 0:34:58.160 Yeah, so was there a change, Yes, there was a 0:34:58.200 --> 0:35:03.800 big change. Apple has hijacked everyone's voicemail and now voicemail 0:35:03.840 --> 0:35:06.880 is happening on your phone, and that's why you can't 0:35:06.920 --> 0:35:09.960 do this because this is called live voicemail. And just 0:35:10.000 --> 0:35:12.359 like we talked about earlier with name Drop, it is 0:35:12.440 --> 0:35:16.440 on by default. So what's happening is your voicemail is 0:35:16.480 --> 0:35:19.359 now being handled on the phone itself and not through 0:35:19.400 --> 0:35:22.919 your carrier. So if now you can't turn this off 0:35:22.920 --> 0:35:25.760 for the person you're calling, but you can go into 0:35:25.800 --> 0:35:28.719 settings on your phone and if you want to see 0:35:28.760 --> 0:35:30.239 if this is on or off, you can go to 0:35:30.360 --> 0:35:33.600 settings and then phone and then you see what's called 0:35:33.600 --> 0:35:36.160 live voicemail. Now I've turned it off because I did 0:35:36.160 --> 0:35:39.800 not want that. This is tripping up so many people, Christine, and. 0:35:39.800 --> 0:35:42.480 It is it is, yes, yes. 0:35:42.320 --> 0:35:45.640 So Apple sneakily turned this on for everyone. So now 0:35:45.719 --> 0:35:48.800 what's happening is when someone calls your phone, your phone 0:35:48.880 --> 0:35:51.600 is answering that call, not your carrier. So if you 0:35:51.600 --> 0:35:55.400 want to turn it off again, Settings Phone, Live voicemail. 0:35:55.840 --> 0:35:59.480 Great question, a lot of people discovering that. Thanks for 0:35:59.520 --> 0:36:03.719 calling to rich On Tech eighty eight, rich one On 0:36:03.719 --> 0:36:07.480 one eighty eight seven four to two four one zero one. 0:36:09.160 --> 0:36:12.600 All right, welcome back, Rich Rich Demurou here rich On Tech, 0:36:12.680 --> 0:36:15.120 talking technology with you at Triple eight rich one on 0:36:15.120 --> 0:36:16.960 one eighty eight seven. 0:36:16.760 --> 0:36:19.160 Four to two four one zero one. 0:36:20.360 --> 0:36:23.800 I'm giving producer Bobo the evil eye right now because 0:36:25.040 --> 0:36:27.880 this is only a song you break out when it 0:36:27.960 --> 0:36:31.239 is Christmas, like the day before. You would think it's 0:36:31.239 --> 0:36:34.680 the day before Christmas. Here we're only the We're only 0:36:34.760 --> 0:36:38.920 into December like the first weekend. But this is a classic. 0:36:38.960 --> 0:36:41.959 And yes, I love this song. It's just a matter 0:36:42.040 --> 0:36:47.600 of man, this song. It's so wild how long ago 0:36:47.719 --> 0:36:50.760 this song was recorded and it is still it's a classic. 0:36:50.920 --> 0:36:54.000 I mean, I don't think there's been a Christmas song 0:36:54.040 --> 0:36:57.200 that is really like a new Christmas song that's really 0:36:57.239 --> 0:36:59.800 taken a hold like this one. This is probably the newest, 0:37:00.080 --> 0:37:03.920 and that's probably like twenty years ago. Rich Demiro here 0:37:04.000 --> 0:37:06.440 rich on Tech the website for the show rich on 0:37:06.680 --> 0:37:09.280 Tech dot tv. You can find me on social media. 0:37:09.360 --> 0:37:11.880 I am at rich on Tech on all of the 0:37:11.920 --> 0:37:17.239 major platforms. That's Instagram, that's Facebook, that is x And 0:37:17.360 --> 0:37:19.440 you can listen to the show as a podcast. Just 0:37:19.520 --> 0:37:22.839 go to rich on tech dot tv, subscribe and you'll 0:37:22.880 --> 0:37:25.880 never miss a thing. And there are show notes, so 0:37:25.920 --> 0:37:28.200 I know I mentioned a lot of things on this show. 0:37:29.480 --> 0:37:32.200 Just go to rich on tech dot tv slash wiki 0:37:32.760 --> 0:37:35.480 and you can see the live show notes that I 0:37:35.520 --> 0:37:39.120 am mentioning in real time, and today I'm tweeting them 0:37:39.120 --> 0:37:41.000 as well, or exing them, whatever you want to call it. 0:37:41.040 --> 0:37:42.520 I don't know what they call it these days. 0:37:42.960 --> 0:37:47.080 Coming up this hour, we've got Scott Nap, Amazon's director 0:37:47.200 --> 0:37:51.040 of worldwide Buyer Risk Prevention. He's going to talk about 0:37:51.080 --> 0:37:54.839 the three Amazon holiday shopping scams. And I know him 0:37:54.880 --> 0:37:58.920 onto something when I get an email from someone on 0:37:59.680 --> 0:38:02.080 a topic that I'm about to cover on TV or 0:38:02.120 --> 0:38:05.479 the radio. So yesterday my mom texted me and she said, 0:38:05.560 --> 0:38:08.920 rich Richard. She calls me Richard. She said, I just 0:38:08.960 --> 0:38:11.959 got a phone call from someone at Amazon that said 0:38:12.000 --> 0:38:13.920 my account and this and that. I said, up, scam. 0:38:14.320 --> 0:38:16.880 Just talk to the guy at Amazon, and that's a scam. 0:38:17.120 --> 0:38:20.000 So you will learn about these scams as well. I'm 0:38:20.000 --> 0:38:22.560 going to tell you about this WhatsApp feature that you 0:38:22.680 --> 0:38:25.680 kind of need to know about because if your partner 0:38:25.760 --> 0:38:28.319 is keeping some secrets from you, yeah, this is where 0:38:28.320 --> 0:38:30.680 they're going to do it. It is it's kind of 0:38:30.719 --> 0:38:32.799 like built for cheating. I hate to say that, but 0:38:32.880 --> 0:38:37.400 it really is. Let's go to Debbie in the Rocky 0:38:37.440 --> 0:38:38.640 Mountains of Tennessee. 0:38:38.640 --> 0:38:39.640 Debbie, you're on with Rich. 0:38:40.000 --> 0:38:41.719 Yes, Smoky Mountains of Tennessee. 0:38:41.880 --> 0:38:44.680 Yes, smokey mountains. Where do we get rocky mountain? Rocky 0:38:44.719 --> 0:38:46.080 mountains is Colorado? 0:38:46.239 --> 0:38:47.160 Isn't it right? 0:38:47.280 --> 0:38:47.440 Right? 0:38:47.440 --> 0:38:49.440 Smokey mountains? That sounds so nice? 0:38:49.520 --> 0:38:51.680 Is it just always snowing in the smoky mountains with 0:38:51.719 --> 0:38:53.799 like a little fireplace like you know. 0:38:53.920 --> 0:38:56.880 It's pretty. It's pretty nice right now, although it's very cloudy, 0:38:57.040 --> 0:38:59.920 hence the name smoky mountains. We had the smoky cloud 0:39:00.360 --> 0:39:04.440 out today, so yeah, we've gotten some much needed rain 0:39:04.520 --> 0:39:06.440 and is very pleasant here today. 0:39:06.360 --> 0:39:07.719 Very nice. What can I help you with? 0:39:08.280 --> 0:39:08.520 Well? 0:39:08.719 --> 0:39:11.480 I had two things, but the most important one was 0:39:12.040 --> 0:39:14.160 my husband and I both have the same phone. 0:39:14.239 --> 0:39:15.640 We charged for the second question. 0:39:15.680 --> 0:39:20.239 Two. Yes, Android, everybody seeds to like the iPhones. Maybe 0:39:20.239 --> 0:39:21.520 we should switch over. I don't know. 0:39:21.960 --> 0:39:25.560 No, stay strong, Debbie, don't don't fall. 0:39:25.600 --> 0:39:30.640 The pure pressure was something that specifically Samsung related, But 0:39:31.600 --> 0:39:34.200 this happens to both of our phone. Okay, we have 0:39:34.400 --> 0:39:38.200 text messages come in. Oftentimes one or two will come in. 0:39:38.280 --> 0:39:39.960 You can hear the little click that have come in 0:39:40.600 --> 0:39:43.040 and then whoever I'm talking to on the phone can't 0:39:43.080 --> 0:39:45.440 hear me anymore, and it happens to him too, so 0:39:45.480 --> 0:39:47.239 I've got to hang up and redelling. In fact, I 0:39:47.320 --> 0:39:50.440 used the landline today just in case that happened when 0:39:50.440 --> 0:39:53.839 I was on the phone here. So does that? Is 0:39:53.840 --> 0:39:57.120 that a typical thing that happened? What happens with Samsung's 0:39:57.200 --> 0:39:58.200 or Android phones? 0:39:58.800 --> 0:40:01.920 So when okay, you're on the phone, a text message 0:40:01.920 --> 0:40:04.640 comes in, and now the person can't hear you ever. 0:40:04.520 --> 0:40:07.960 Again, they can't hear me again. Well, I'll take it. 0:40:08.160 --> 0:40:10.239 Sometimes if I wait long enough and there's only been 0:40:10.280 --> 0:40:13.879 one or two texts come in, wait a long term time, 0:40:13.920 --> 0:40:15.640 we keep saying can you hear me? Kind of you 0:40:15.680 --> 0:40:19.759 know questions, and eventually they can usually hear me again. 0:40:19.800 --> 0:40:22.000 But usually what happens if we just hang up and 0:40:22.040 --> 0:40:25.719 call back again? Oh yeah, but if a string we 0:40:25.760 --> 0:40:28.040 have a couple of text strings that have quite a 0:40:28.040 --> 0:40:30.000 few people in it, so there's a barrage of those 0:40:30.000 --> 0:40:33.400 coming in right right, Yeah, I forget it. You can't 0:40:33.440 --> 0:40:38.600 And I've tried turning off the what is it the note? 0:40:38.640 --> 0:40:39.040 What is that? 0:40:39.200 --> 0:40:39.640 Notices? 0:40:39.680 --> 0:40:42.200 It tell you a text like a notification. 0:40:42.719 --> 0:40:46.080 Yeah, silence it and its okay. 0:40:45.880 --> 0:40:48.440 I have not I mean, okay, so I've I've definitely 0:40:48.719 --> 0:40:52.000 experienced where if someone texts you, it might interrupt your 0:40:52.000 --> 0:40:54.000 call for like a fraction of a second while the 0:40:54.040 --> 0:40:57.360 text notification comes through, but I haven't seen where it 0:40:57.440 --> 0:41:00.960 continually disables the rest of your Like, that doesn't make 0:41:00.960 --> 0:41:03.279 any sense. That's not supposed to be a feature. It's 0:41:03.320 --> 0:41:05.719 weird that it's happening to your husband and you on. 0:41:05.719 --> 0:41:09.799 Here, yes on this, And we had Samsung's before this, 0:41:09.960 --> 0:41:11.640 before we get the twenty twos. I forget what the 0:41:11.680 --> 0:41:13.960 which one, what models it was, but it was we 0:41:14.040 --> 0:41:16.479 both had those Samsung's and the same thing happened with those, 0:41:16.520 --> 0:41:19.080 so I thought it was something unique to Samsung. 0:41:19.280 --> 0:41:20.160 No, I don't think so. 0:41:20.800 --> 0:41:22.759 The only thing I would think of, Number one, I 0:41:22.760 --> 0:41:25.399 think on your messages app, I would try to mute 0:41:25.400 --> 0:41:28.680 the notifications for group messages because most of the time, 0:41:29.120 --> 0:41:31.120 you know, people get on a tangent and next thing 0:41:31.120 --> 0:41:34.600 you know, you're being barraged with notifications. You know, there's 0:41:34.640 --> 0:41:36.840 like just so like this happens with me, and you 0:41:36.840 --> 0:41:38.600 know I'm on a couple of group chats and it's 0:41:38.640 --> 0:41:40.480 just like whoa all of a sudden, so I have 0:41:40.560 --> 0:41:41.280 all of those muted. 0:41:41.360 --> 0:41:42.400 That's the first thing I would do. 0:41:43.520 --> 0:41:46.440 The other thing you can do is make sure that 0:41:46.480 --> 0:41:48.160 your software is up to date on your phone. I 0:41:48.160 --> 0:41:49.759 know they just came out with some new software on 0:41:49.800 --> 0:41:53.200 the Samsung. I just updated my test device to this 0:41:53.320 --> 0:41:57.319 new one UI six which is totally redesigns everything, so 0:41:57.400 --> 0:41:59.360 that may take care of it. I would do the 0:41:59.400 --> 0:42:01.880 software update on both. So there's a couple of places 0:42:01.920 --> 0:42:04.480 to do software updates on a Samsung, so make sure 0:42:04.480 --> 0:42:06.919 you're up to date in all the different places. Number one, 0:42:07.360 --> 0:42:10.279 it's the main software update for the phone, which is 0:42:10.320 --> 0:42:14.359 the operating system that's under the setting software update. Then 0:42:14.400 --> 0:42:17.279 you have your app software update, so that is my 0:42:17.440 --> 0:42:20.680 apps under Google Play and you want to update all 0:42:20.760 --> 0:42:23.960 your apps there. And then the third place is actually 0:42:24.040 --> 0:42:27.920 the Galaxy Store. So if you open up the Galaxy Store, 0:42:28.400 --> 0:42:30.080 they will have app updates as well. 0:42:30.160 --> 0:42:32.040 So make sure you're up to date on all those 0:42:32.200 --> 0:42:33.000 three things. 0:42:33.640 --> 0:42:37.319 Then I would also go into the Messages app, which 0:42:37.360 --> 0:42:41.040 is what Samsung uses for your messages. Go into your 0:42:41.080 --> 0:42:45.960 settings there and just make sure that there's in the notifications. 0:42:47.480 --> 0:42:50.160 There's a couple of options in there, and so it 0:42:50.200 --> 0:42:54.880 says in app notification settings for messages, and so maybe 0:42:56.320 --> 0:42:59.480 you can turn off your outgoing and incoming message sounds. 0:42:59.480 --> 0:43:02.439 Maybe you that off inside your settings, and that might 0:43:02.560 --> 0:43:06.799 help with the problem you're having. So that could be 0:43:06.840 --> 0:43:08.480 another way to do it. Now, if none of those 0:43:08.480 --> 0:43:12.000 things work, you might just do kind of a full 0:43:12.080 --> 0:43:15.760 settings reset on your phone. And you can go into 0:43:16.680 --> 0:43:22.120 your settings under reset and there is a reset all 0:43:22.200 --> 0:43:26.359 settings and that will reset your security, language, accounts, personal data. 0:43:26.400 --> 0:43:27.920 But you actually you probably don't want to do that. 0:43:28.920 --> 0:43:32.480 Well, actually it'll reset everything except your main settings, So 0:43:32.560 --> 0:43:35.160 all of your notification settings and stuff will be reset 0:43:35.239 --> 0:43:37.279 to kind of like the factory, but it's not going 0:43:37.320 --> 0:43:38.720 to erase anything on your phone. 0:43:39.040 --> 0:43:40.600 But those are the steps that I would take for 0:43:40.640 --> 0:43:41.120 that to happen. 0:43:41.160 --> 0:43:44.320 I think realistically, the best feature or the best setting 0:43:44.360 --> 0:43:46.720 to change is going to be inside your messages app 0:43:47.040 --> 0:43:49.920 and just look for anything that says, you know that 0:43:50.040 --> 0:43:53.040 one setting I mentioned about while you're on a call 0:43:53.960 --> 0:43:57.239 getting the notifications, because that's what's interrupting your call. So 0:43:57.440 --> 0:44:00.799 I think that's your main bet there. Thanks Debbie in 0:44:00.880 --> 0:44:02.680 the Smoky Mountains of Tennessee. 0:44:03.160 --> 0:44:04.440 Sounds like such a nice place. 0:44:05.719 --> 0:44:07.560 Speaking of apps, Oh, let's see sh I tell you 0:44:07.600 --> 0:44:09.319 about the WhatsApp thing. I should tell you about this 0:44:09.400 --> 0:44:13.239 because this I found very interesting. So WhatsApp is introducing 0:44:13.239 --> 0:44:17.800 a new feature called secret code for chatlock. This means 0:44:17.960 --> 0:44:20.800 that people can set a unique password for their chats 0:44:20.840 --> 0:44:24.239 which locks them. Not only this, but they can also 0:44:24.480 --> 0:44:27.560 hide their secret chats from the chat list. 0:44:27.960 --> 0:44:29.880 So anything that's locked will not even show up. 0:44:29.880 --> 0:44:32.920 So let's just say you were looking over the shoulder 0:44:33.120 --> 0:44:36.200 of someone's phone and they this won't even show up 0:44:36.200 --> 0:44:39.279 in their list of chats. So again, this is called 0:44:39.360 --> 0:44:43.120 secret code for chatlock, and WhatsApp says this will enhance 0:44:43.200 --> 0:44:46.319 chat privacy, so they can set Users can now set 0:44:46.320 --> 0:44:49.280 a unique password for their lock chats, which is different 0:44:49.840 --> 0:44:54.279 from their phone on lock code. And then users can 0:44:54.280 --> 0:44:56.760 take it a step further. They can choose to hide 0:44:57.200 --> 0:45:01.120 their locked chats from the chat list, which means you 0:45:01.160 --> 0:45:04.120 can only see these chats by entering a secret code 0:45:04.239 --> 0:45:08.560 into the search bar. Ooh, that's interesting. And you can 0:45:08.600 --> 0:45:11.319 lock a chat just by pressing and holding it with 0:45:11.400 --> 0:45:14.720 a long press. And so if you want to hide 0:45:14.920 --> 0:45:18.120 a certain chat on your WhatsApp chat list, just long 0:45:18.160 --> 0:45:20.600 press it and you can set up this lock chat. Now, 0:45:20.640 --> 0:45:23.400 this is not gonna be available immediately to everyone. It 0:45:23.480 --> 0:45:25.880 is what's called rolling out. And in the tech world, 0:45:26.360 --> 0:45:29.440 I dislike the term rolling out because that means you 0:45:29.480 --> 0:45:32.240 may get it today, you may get it in three months. 0:45:32.600 --> 0:45:35.719 It just sort of depends. But to me, I do 0:45:35.760 --> 0:45:38.200 not like rolling out features because it means that you 0:45:38.239 --> 0:45:39.520 do not have them instantly. 0:45:39.600 --> 0:45:40.400 You may, you may not. 0:45:40.920 --> 0:45:45.279 But anyway, WhatsApp, if you have some trust issues with 0:45:45.360 --> 0:45:47.440 your partner, you may want to You may want to 0:45:47.480 --> 0:45:50.520 school up on this secret code for chat lock because 0:45:50.800 --> 0:45:53.960 it definitely seems like it is going to aid and 0:45:54.000 --> 0:45:57.399 a bet some some things that people may not want 0:45:57.440 --> 0:46:01.600 to think about happening in their relationships. Anyway, maybe there's 0:46:01.600 --> 0:46:03.399 some good uses of it. Maybe you just don't want 0:46:03.400 --> 0:46:06.279 your kids seeing your secret chat with uh, I don't know. 0:46:06.360 --> 0:46:08.480 Maybe you got a sexy chat going on. You don't 0:46:08.480 --> 0:46:12.920 want your kids to see that. I'm not saying I 0:46:13.000 --> 0:46:14.200 do that, Believe me, I don't. 0:46:14.239 --> 0:46:14.560 I don't. 0:46:14.800 --> 0:46:17.400 I don't understand this whole new You know, these kids 0:46:17.400 --> 0:46:19.920 these days, they're sending these, you know, these texts that 0:46:19.960 --> 0:46:20.960 I just don't understand. 0:46:21.239 --> 0:46:24.359 Do not send I look, you could do whatever you want. 0:46:25.040 --> 0:46:25.880 I'm just not doing that. 0:46:26.800 --> 0:46:28.959 Rich On Tech. At rich On Tech, you can follow 0:46:28.960 --> 0:46:31.560 me on social media. Eighty eight rich one on one 0:46:31.680 --> 0:46:35.080 eight eight eight seven four to two four one zero one. 0:46:35.640 --> 0:46:37.960 Is this show officially off the rails? I think it is. 0:46:41.440 --> 0:46:44.720 Ball Oh flow right up bringing down the house yesterday 0:46:44.719 --> 0:46:50.920 at Jingle Ball. I don't know what's happening today here 0:46:50.960 --> 0:46:54.000 on this show. Welcome back to rich On Tech. Rich 0:46:54.040 --> 0:46:56.560 Demiro here hanging out with you. I think I just 0:46:56.600 --> 0:46:58.680 talked for like a minute, but I was only talking 0:46:58.719 --> 0:47:01.400 to Bobo in the booth because I was pressing the 0:47:01.440 --> 0:47:03.160 button that only goes to him and not you. 0:47:04.800 --> 0:47:06.120 On the flip side, it could have been worse. 0:47:06.120 --> 0:47:08.080 I could have been saying something really bad and it 0:47:08.080 --> 0:47:11.280 would have gone off to you. Bobo has left the building. 0:47:11.440 --> 0:47:14.080 He is he has given up on this show. My 0:47:14.160 --> 0:47:16.279 name is rich Demiro. Can you see I have a 0:47:16.280 --> 0:47:19.279 lot of fun here on Saturdays and Sundays hanging out 0:47:19.280 --> 0:47:21.680 with you. It's just the way it is. It's it's 0:47:21.760 --> 0:47:25.160 my it's my happy place, and I hope it's yours. 0:47:26.880 --> 0:47:29.479 Where were we? We got guests coming up this hour. 0:47:29.560 --> 0:47:32.799 Scott Nap is going to talk about holiday shopping scams 0:47:32.960 --> 0:47:34.120 at Amazon. 0:47:35.560 --> 0:47:39.080 For now, let's go to Fred and Camio. Fred. You're 0:47:39.120 --> 0:47:39.680 on with Rich. 0:47:40.680 --> 0:47:41.680 Hey, Rich, how are you doing? 0:47:41.880 --> 0:47:45.560 I am doing great, Thanks for calling. 0:47:46.719 --> 0:47:50.480 Listen. I'm having a problem. I have an iPhone se 0:47:50.920 --> 0:47:55.719 second generation and a Samsung TV, and I used to 0:47:55.719 --> 0:47:58.719 be able to project anything, you know, throw it up 0:47:58.719 --> 0:48:02.800 onto the screen or it's like and all of a sudden, 0:48:04.120 --> 0:48:06.640 I'm only getting the audio. And that even says that 0:48:06.719 --> 0:48:08.920 there's a little thing that comes on the TV audio 0:48:09.719 --> 0:48:12.600 so I can use I can project Hulu fine from 0:48:12.640 --> 0:48:15.640 my phone. But when I want to be part of 0:48:15.719 --> 0:48:18.720 like a web meeting where they send you a link, 0:48:20.280 --> 0:48:21.920 I used to be able to click on it and 0:48:21.920 --> 0:48:23.880 the picture would come up and I'd be fine, and 0:48:23.920 --> 0:48:24.960 all of a sudden, it's not. 0:48:27.120 --> 0:48:31.000 A web meeting first, So it's okay, So you're using airplay, 0:48:31.040 --> 0:48:33.239 I take it, or well hold on. You have a 0:48:33.280 --> 0:48:36.799 Samsung TV though, so Samsung TVs don't typically support that, 0:48:36.840 --> 0:48:37.200 do they. 0:48:39.000 --> 0:48:41.719 I Well, I'm sorry. I also have Apple TV. 0:48:42.440 --> 0:48:46.239 Oh, okay, so you're using Apple TV. Yeah, so is 0:48:46.280 --> 0:48:49.239 the Apple TV? Okay, so you're going iPhone to Apple TV? 0:48:50.239 --> 0:48:50.640 Correct? 0:48:50.800 --> 0:48:55.080 Okay, Well, so it's dependent on the app, and so 0:48:55.520 --> 0:48:58.719 airplay is the is the protocol. So there's a couple 0:48:58.719 --> 0:49:02.520 of protocols for streaming something from your phone to a TV. 0:49:03.440 --> 0:49:07.279 So there is airplay, which is kind of you know, 0:49:07.320 --> 0:49:10.359 a protocol that Apple invented and that will you know, 0:49:10.640 --> 0:49:12.720 stream something from your phone to your TV. 0:49:14.040 --> 0:49:15.279 Usually you see a little icon. 0:49:15.360 --> 0:49:16.960 You have to be on the same Wi Fi network 0:49:16.960 --> 0:49:20.560 for that to work, and you'll see whatever programming you 0:49:20.600 --> 0:49:21.920 have on your phone on your TV. 0:49:22.800 --> 0:49:24.040 Then there's also mirroring. 0:49:24.760 --> 0:49:28.319 Mirroring is when your phone is literally just mirrored onto 0:49:28.320 --> 0:49:30.600 your TV, and that may or may not work inside 0:49:30.600 --> 0:49:32.959 of certain apps like a you know, a video app 0:49:33.000 --> 0:49:35.200 like HBO Max may not allow that. You have to 0:49:35.200 --> 0:49:37.719 go through their protocol to stream it to your TV. 0:49:38.760 --> 0:49:41.359 Then there's what's called casting, and that is what's from 0:49:42.000 --> 0:49:47.160 an an Android phone to It's called casting, so it 0:49:47.200 --> 0:49:50.600 goes to a usually a TV that has Chrome Cast 0:49:50.680 --> 0:49:53.680 built into that TV. So there's a couple of different protocols. 0:49:53.719 --> 0:49:57.359 But when you are casting or using airplay, what you 0:49:57.480 --> 0:50:01.439 get is largely dependent on the app itself, what they've 0:50:01.520 --> 0:50:04.880 programmed into that app. So if you were able to 0:50:04.920 --> 0:50:08.560 do this before with an app like Zoom. It sounds 0:50:08.640 --> 0:50:10.680 like you might need to update your apps to get 0:50:10.719 --> 0:50:13.359 them to work again. Sounds like there might be something 0:50:13.400 --> 0:50:16.200 in the settings that you toggled that may not be 0:50:16.360 --> 0:50:19.240 working at this point. But in general, if you're having 0:50:19.320 --> 0:50:22.400 issues with something like Airplay or Chrome Cast, you have 0:50:22.480 --> 0:50:24.200 to make sure that you are on the same Wi 0:50:24.200 --> 0:50:27.879 Fi network, because that's the number one thing. Number two, 0:50:27.960 --> 0:50:31.000 I mean, just try restarting everything. That typically helps, because 0:50:31.000 --> 0:50:33.440 if something is not working the way you expect and 0:50:33.480 --> 0:50:36.080 it used to work that way, it's usually either a 0:50:36.120 --> 0:50:42.560 software change or some sort of network change that's causing it. Now, 0:50:42.600 --> 0:50:46.080 if you want to try, and this is for if 0:50:46.120 --> 0:50:48.360 you're just trying to cast something from your phone to 0:50:48.400 --> 0:50:54.000 your TV, there's an app called all Cast, Allcast, All Casts, 0:50:54.600 --> 0:50:56.760 and this is an app that is available for both 0:50:57.280 --> 0:51:00.359 Android and iOS, and this kind of helps you get 0:51:00.360 --> 0:51:04.040 around any issues you might have with casting. I do 0:51:04.160 --> 0:51:08.640 believe they charge after a certain amount of use. Oh wow, 0:51:08.680 --> 0:51:10.879 this app hasn't been updated in a long time. That's 0:51:10.920 --> 0:51:12.960 not good. That's never a good sign when I look 0:51:12.960 --> 0:51:14.799 at an app and it hasn't been updated. So the 0:51:14.840 --> 0:51:19.439 Android app hasn't been updated since twenty twenty the iOS app. 0:51:19.480 --> 0:51:20.960 It's still connecting, so I can't tell. 0:51:21.120 --> 0:51:26.000 But in general, you know, casting and airplay is really 0:51:26.040 --> 0:51:29.880 dependent on what the app allows you to do. So Fred, 0:51:29.960 --> 0:51:32.520 if I was in your shoes, I would restart. Just 0:51:32.640 --> 0:51:34.960 update all the apps. Update the you know, the Apple 0:51:34.960 --> 0:51:36.719 TV apps, make sure those are up to date, make 0:51:36.760 --> 0:51:39.080 sure the Apple TV software is up to date, make 0:51:39.120 --> 0:51:41.200 sure the phone software is up to date, and the 0:51:41.239 --> 0:51:44.000 app that you're using. So go through all that, and 0:51:44.040 --> 0:51:47.200 if it's still not working, it sounds like there's been 0:51:47.239 --> 0:51:50.120 some sort of change on the app that does not 0:51:50.239 --> 0:51:51.120 let you cast. 0:51:50.880 --> 0:51:51.600 The video anymore. 0:51:51.640 --> 0:51:54.000 Now, if it's a if it's a if it's an 0:51:54.040 --> 0:51:57.560 app that lets you, you know, video conference, there is 0:51:57.560 --> 0:51:59.400 no reason why they shouldn't let you do that on 0:51:59.440 --> 0:52:02.680 your big scre So sounds like there's something going on 0:52:02.760 --> 0:52:05.080 here that's a little bit more in depth than we 0:52:05.120 --> 0:52:08.839 can address here in Troubleshoot because I just can't see 0:52:08.880 --> 0:52:13.799 what's happening. Let's see Google Play and Apple have both 0:52:13.920 --> 0:52:15.919 named their Apps of the Year. 0:52:17.080 --> 0:52:18.040 Let's start with Apple. 0:52:18.520 --> 0:52:22.879 Apple's App of the Year is All Trails, and this 0:52:22.960 --> 0:52:25.480 is a fantastic app. I absolutely love All Trails. It's 0:52:25.520 --> 0:52:27.320 not new. I've been using it for a long time. 0:52:28.400 --> 0:52:29.920 I think they did this as the app of the 0:52:30.000 --> 0:52:32.520 year because it is getting us out of the house 0:52:33.080 --> 0:52:34.960 and it's kind of like an app that uses your 0:52:35.000 --> 0:52:37.839 screen but also gets you off the screen. So that's 0:52:37.880 --> 0:52:40.240 the number one iPhone app of the year. 0:52:41.280 --> 0:52:41.680 Let's see. 0:52:41.719 --> 0:52:44.879 The Mac app of the Year is photo Mater. The 0:52:44.920 --> 0:52:48.440 Apple Watch App of the Year is smart Jim. The 0:52:48.480 --> 0:52:52.520 iPhone game of the Year is Han Kai Starrail. This 0:52:52.560 --> 0:52:55.080 is an app a game that is based on anime, 0:52:55.960 --> 0:52:58.120 and by the way, that got the same exact top 0:52:58.200 --> 0:53:01.560 game for Google Play. Google Play's top app of the 0:53:01.640 --> 0:53:06.120 Year is called Imprint Learn Visually. Imprint Learn Visually. My 0:53:06.160 --> 0:53:08.880 son actually downloaded this a couple months ago. He was 0:53:08.880 --> 0:53:12.239 ahead of the curve Chat GBT got user's Choice, but 0:53:12.280 --> 0:53:16.320 it did not get top app from either of these stores. 0:53:16.640 --> 0:53:21.080 More rich on Tech after this. Welcome back to rich 0:53:21.160 --> 0:53:25.080 on Tech. Rich DeMuro here talking technology with you at 0:53:25.160 --> 0:53:25.920 triple eight. 0:53:26.360 --> 0:53:28.080 Rich one oh one. 0:53:28.600 --> 0:53:31.799 That's eight eight eight seven four to two four one 0:53:32.200 --> 0:53:35.760 zero one. I promise if you're on hold, we will 0:53:35.800 --> 0:53:41.080 get to you after this. Scott Napp, Amazon's director of 0:53:41.200 --> 0:53:45.760 worldwide Buyer Risk Prevention. Recently, I chatted with Scott about 0:53:46.120 --> 0:53:50.840 some of the most popular holiday shopping scams that involve Amazon. 0:53:51.640 --> 0:53:55.040 First off, let's talk about the holiday shopping season. That's 0:53:55.080 --> 0:53:57.680 got to be one of the biggest seasons for Amazon 0:53:58.160 --> 0:54:01.440 when it comes to customers fulfilling order and also scams. 0:54:01.920 --> 0:54:04.040 No doubt, the holiday season there's a reason we call 0:54:04.120 --> 0:54:04.520 it peak. 0:54:05.280 --> 0:54:07.120 It's the busiest time of year. You know. 0:54:07.760 --> 0:54:10.680 I'm sure you're seeing the same thing. My friends and 0:54:10.719 --> 0:54:13.840 family are already hard after it to try to shop 0:54:13.840 --> 0:54:16.239 some more and get some things under the tree, as 0:54:16.239 --> 0:54:20.160 it were. And as a result with all that increased activity, yes, 0:54:20.320 --> 0:54:24.359 we do see increased amounts of scams out there. 0:54:24.520 --> 0:54:27.520 Tell me a little bit about your role at Amazon. 0:54:27.320 --> 0:54:28.080 For buyer risk. 0:54:28.239 --> 0:54:34.480 I essentially, me and my team are lead efforts to 0:54:34.600 --> 0:54:39.200 root out fraud and abuse as it affects buyers specifically. 0:54:39.680 --> 0:54:44.000 So when we're talking about impersonation scams, we're talking about 0:54:44.280 --> 0:54:49.240 folks having account issues or doing different kinds of fraud 0:54:49.320 --> 0:54:52.280 on the site. Those are all things that we try 0:54:52.360 --> 0:54:54.720 to mitigate prevent from happening. 0:54:55.080 --> 0:54:57.640 So what are some of the common scams or frauds 0:54:57.640 --> 0:55:00.600 that we should watch out for when we're hopping online 0:55:00.600 --> 0:55:01.440 this holiday season. 0:55:01.760 --> 0:55:06.480 Sure, there's the three big ones. There's a perennial one 0:55:06.920 --> 0:55:12.279 that's really popular around the Amazon order confirmation scam, where 0:55:12.320 --> 0:55:15.160 you'll get some notice that there's a problem with your 0:55:15.160 --> 0:55:20.000 Amazon order and it's normally something kind of expensive, you know, 0:55:20.160 --> 0:55:23.920 maybe a tablet or a smartphone, and it's something you 0:55:23.960 --> 0:55:26.680 didn't order, so you get a little bit concerned that 0:55:26.719 --> 0:55:28.879 you might get charged for something, and then suddenly you're 0:55:28.920 --> 0:55:30.720 engaging with a bad actor. 0:55:31.719 --> 0:55:33.920 So that one's kind of pretty steady state. 0:55:34.080 --> 0:55:37.719 But one we've seen two things start to pop up 0:55:38.160 --> 0:55:39.799 more as more popular of late. 0:55:39.920 --> 0:55:43.000 One is an email attachment scam. 0:55:42.640 --> 0:55:45.680 Where they'll send you a note that says there's a 0:55:45.760 --> 0:55:48.680 problem and your Amazon account's getting ready to be shut down, 0:55:48.800 --> 0:55:51.000 and you have to open this attachment to see more 0:55:51.040 --> 0:55:55.200 details and the only and inside the attachment they embed 0:55:55.239 --> 0:55:57.560 a link that you need to click on to get 0:55:57.600 --> 0:55:59.879 more information or contact them. 0:56:00.120 --> 0:56:01.600 The only problem is it directs that. 0:56:01.719 --> 0:56:05.080 Right to a bad actor's website where they now can 0:56:05.280 --> 0:56:08.880 collect all kinds of information, including payment information from you, 0:56:10.080 --> 0:56:14.960 which isn't great. And then the final one that pops 0:56:15.040 --> 0:56:18.319 up has been popping up more this time of year 0:56:18.480 --> 0:56:21.719 is Prime membership scams. With the success of Prime Big 0:56:21.800 --> 0:56:24.080 Day deals and all the deals that are coming through 0:56:24.120 --> 0:56:26.319 the holidays. They'll send these notes that say there's a 0:56:26.360 --> 0:56:29.399 problem with your Prime membership. You need to contact us 0:56:30.160 --> 0:56:34.960 to get it resolved, and part of that interaction involves 0:56:35.000 --> 0:56:39.480 you giving them credit card details or banking information. Some 0:56:39.520 --> 0:56:42.400 of them are bold enough to even say pretending to 0:56:42.400 --> 0:56:44.720 be Amazon and they'll say, Hey, you need to pay 0:56:44.840 --> 0:56:47.080 us a certain amount of money so we can fix 0:56:47.120 --> 0:56:50.280 your Prime membership. All these things result in bad actors 0:56:50.280 --> 0:56:53.399 getting hold of your payment information and then being able 0:56:53.400 --> 0:56:54.719 to use it for their own purposes. 0:56:55.080 --> 0:56:57.440 Now I've seen some of these types of things come 0:56:57.440 --> 0:56:59.880 through my email, and not just with Amazon, but with 0:57:00.400 --> 0:57:03.880 various big companies' names, and to me, I can readily 0:57:03.920 --> 0:57:07.399 identify that they are a scam, but not everyone can 0:57:07.560 --> 0:57:10.960 and sometimes they can even be very tricky. And so 0:57:11.640 --> 0:57:14.239 do people fall for these? Why do you think people 0:57:14.320 --> 0:57:17.280 fall for them? And do these scam artists just keep 0:57:17.280 --> 0:57:18.880 getting better and better at what they're doing? 0:57:19.320 --> 0:57:21.720 Rich they are getting better, Like I'm telling you that, 0:57:22.200 --> 0:57:25.000 I hear you some of them are super simple. I 0:57:25.000 --> 0:57:28.960 shouldn't say super simple they're easier to tell apart if 0:57:29.000 --> 0:57:30.880 you know what you're looking for. But they are getting 0:57:30.960 --> 0:57:36.720 better and better and better at looking extremely authentic. It's 0:57:36.760 --> 0:57:44.040 a real thing that they're getting better and we're seeing. Unfortunately, 0:57:44.200 --> 0:57:48.160 being a scam victim is an equal opportunity business. There's 0:57:48.480 --> 0:57:53.240 people believe that perhaps older custom consumers are more vulnerable. 0:57:53.280 --> 0:57:55.560 That turns out to not necessarily be the case. 0:57:56.560 --> 0:58:00.760 That it's it's pretty evenly spread across the population. 0:58:01.760 --> 0:58:04.560 What about that idea of customer service from Amazon, because 0:58:04.600 --> 0:58:08.200 sometimes finding a phone number, most people want to just 0:58:08.240 --> 0:58:10.360 call a phone number, and that could prove to be tricky. 0:58:10.400 --> 0:58:13.880 It's an online website, and then people go searching on 0:58:13.960 --> 0:58:16.400 Google for a phone number, they find one that may 0:58:16.480 --> 0:58:19.880 lead them astray, and that could lead them right into 0:58:19.920 --> 0:58:23.200 a scam artist. So explain how to contact Amazon this 0:58:23.240 --> 0:58:25.080 holiday season if you need ye. 0:58:26.120 --> 0:58:28.840 No, that's a great point. It's super great because you're 0:58:28.880 --> 0:58:33.120 exactly right. Search results can be super misleading people like 0:58:33.160 --> 0:58:35.439 so those bad actors are happy to send you phone 0:58:35.520 --> 0:58:39.920 numbers that aren't us. Going via the website dot com, 0:58:39.920 --> 0:58:42.280 going via the app, you can either go to the 0:58:42.280 --> 0:58:46.120 help pages or and there's down and contact us and 0:58:46.160 --> 0:58:48.960 then that will get you to our customer service, which 0:58:49.000 --> 0:58:51.360 you can trust. If you've gone that path, you know 0:58:51.440 --> 0:58:53.800 it's us, and then we can help you out. 0:58:54.040 --> 0:58:56.640 So, because these scam artists continue to get better, how 0:58:56.640 --> 0:58:58.040 do we protect ourselves? 0:58:58.840 --> 0:59:06.000 It's being vigilant, if you will, especially when you receive 0:59:06.040 --> 0:59:10.360 a communication you didn't expect or you're unsure about. Yes, Amazon, 0:59:10.400 --> 0:59:12.959 we do send order confirmation emails, but we don't send 0:59:13.000 --> 0:59:14.840 emails telling you there's a problem. 0:59:14.600 --> 0:59:16.560 With your order and you need to click here. 0:59:17.120 --> 0:59:21.400 So if you see a communication and you're not exactly 0:59:21.440 --> 0:59:24.400 sure or you didn't expect it when it comes to Amazon, 0:59:24.520 --> 0:59:26.920 go to You can always trust our website. Go to 0:59:26.960 --> 0:59:29.680 Amazon dot com or go to the app and look. 0:59:30.160 --> 0:59:33.040 If it's an order confirmation scam, you can verify your 0:59:33.160 --> 0:59:37.120 order right there. You don't need some crazy link or 0:59:37.160 --> 0:59:39.480 if there's some other kind of communication, it'll show up 0:59:39.480 --> 0:59:41.480 in the message center and that way you will know 0:59:41.600 --> 0:59:45.480 that it's us. My biggest piece of advice for people 0:59:45.600 --> 0:59:50.040 is to pause, take a beat, and before you click 0:59:50.080 --> 0:59:52.880 on a link, before you respond to a text or 0:59:52.880 --> 0:59:56.240 a phone call, and just hey, was I expecting this? 0:59:57.160 --> 1:00:01.280 And if not, check it out with the real thing again. 1:00:01.320 --> 1:00:05.640 That was Scott Napp, Amazon's director of worldwide Buyer Risk Prevention. 1:00:06.320 --> 1:00:09.920 Thanks Scott for explaining to us some of these scams 1:00:09.920 --> 1:00:14.560 that involve Amazon. The bottom line is that any large company, 1:00:14.840 --> 1:00:18.560 whether it is Amazon, whether it is Walmart, whether it's Microsoft, 1:00:18.600 --> 1:00:22.800 whether it's Google, whether it's Apple, scam artists love to 1:00:23.000 --> 1:00:26.560 latch on to the names of these companies. Why because 1:00:26.560 --> 1:00:29.600 they have a large base of customers, so they can 1:00:29.680 --> 1:00:32.440 just email a whole bunch of people at once, and 1:00:32.520 --> 1:00:34.640 some of those people get that email and say, oh, yeah, 1:00:34.680 --> 1:00:36.800 I do have an account with Amazon, and half the 1:00:36.800 --> 1:00:38.400 people are saying, no, I don't even have a Bank 1:00:38.440 --> 1:00:41.960 of America account. So that's one way. And then the 1:00:42.040 --> 1:00:44.720 other thing is that it's recognizable. So when it's Amazon 1:00:44.840 --> 1:00:46.920 and it says an email that your account is going 1:00:46.960 --> 1:00:49.120 to be suspended, you kind of look and you open 1:00:49.200 --> 1:00:51.880 up the email and you check it out. So these 1:00:52.000 --> 1:00:54.880 kind of scams have been going on forever. Amazon is 1:00:54.960 --> 1:00:57.720 just the newest way to do it. But really really 1:00:57.760 --> 1:01:01.640 tricky stuff because, as Scott said, these scammers just continue 1:01:01.680 --> 1:01:06.000 to get better. Speaking of Amazon, their Black Friday Cyber 1:01:06.040 --> 1:01:10.760 Monday event, which ran eleven days, was its largest ever 1:01:11.120 --> 1:01:15.720 compared to last year's event. Customers purchased over one billion 1:01:15.800 --> 1:01:20.360 items during this event, and they saved seventy percent more 1:01:20.520 --> 1:01:22.800 compared to last year. And I do believe that because 1:01:22.880 --> 1:01:25.600 I noticed this year on Amazon, the prices were really, 1:01:25.600 --> 1:01:27.560 really good. I had a lot of stuff in my cart, 1:01:28.040 --> 1:01:30.320 and I noticed a lot of price drops and stuff 1:01:30.360 --> 1:01:33.000 that dropped during those eleven days and then went right 1:01:33.040 --> 1:01:36.960 back up on Cyber After Cyber Monday was over, Amazon 1:01:37.000 --> 1:01:40.000 says they're going to continue to do deals up until 1:01:40.000 --> 1:01:42.960 December twenty fourth. I'm gonna give you my best tip 1:01:43.280 --> 1:01:46.000 because I'm the worst gift giver, Like I just my 1:01:46.120 --> 1:01:49.040 wife has this way of like I will mention something 1:01:49.080 --> 1:01:51.160 in passing, Like I'll just be like, oh, I need 1:01:51.200 --> 1:01:54.000 a new button for this shirt, and literally Christmas morning, 1:01:54.040 --> 1:01:56.120 I'll have that button and I'm like, well, you remembered 1:01:56.120 --> 1:01:58.400 that I said that. So there are two people in 1:01:58.440 --> 1:02:01.160 this world, two types of people. Some that remember the 1:02:01.200 --> 1:02:03.440 things that you say and like write it down secretly 1:02:03.480 --> 1:02:05.600 and then get you that gift later, and people like 1:02:05.640 --> 1:02:06.800 myself that just I don't. 1:02:06.840 --> 1:02:07.800 I'm like clueless. 1:02:08.040 --> 1:02:11.560 So there's this Amazon has this top one hundred ish 1:02:12.160 --> 1:02:14.720 gift picks, and I will link that up on the 1:02:14.720 --> 1:02:17.480 website rich on tech dot tv slash wiki and it 1:02:17.480 --> 1:02:20.000 has all of these great gift ideas and you could 1:02:20.040 --> 1:02:22.320 just scroll through here and I guarantee you'll find something 1:02:22.360 --> 1:02:25.080 for someone on your list. Again, it's the Amazon top 1:02:25.120 --> 1:02:29.440 one hundred ish gift list. Let's see Amazon. One other 1:02:29.480 --> 1:02:34.000 thing to know is that they extended the returns window. 1:02:34.400 --> 1:02:37.320 So basically, if you buy anything between now and December 1:02:37.360 --> 1:02:41.000 thirty first, you can return it through January thirty first. 1:02:41.080 --> 1:02:43.720 So it's a little bit longer than their typical return window, 1:02:43.760 --> 1:02:46.320 which is really important because you buy the gift and 1:02:46.360 --> 1:02:48.120 then you want to make sure that they can return 1:02:48.120 --> 1:02:51.680 it in that time. All right, let's see, we've got 1:02:51.720 --> 1:02:53.680 the phone number to the show Triple eight Rich one 1:02:53.720 --> 1:02:56.560 oh one. That's eight eight eight seven four to two 1:02:56.680 --> 1:03:00.000 four one zero one. You can go to the website 1:03:00.120 --> 1:03:02.560 rich on tech dot TV. There you can see all 1:03:02.560 --> 1:03:05.120 the stories that I do on TV. You could also 1:03:05.200 --> 1:03:08.160 see how you can subscribe to this show as a podcast. 1:03:08.520 --> 1:03:11.120 You can also follow me on social media. I am 1:03:11.200 --> 1:03:14.120 at rich on tech, I'm on Instagram, I'm on Facebook, 1:03:14.160 --> 1:03:17.640 i am on X and yes, I finally broke down 1:03:18.080 --> 1:03:22.040 and paid for the premium subscription on X. So if 1:03:22.080 --> 1:03:24.080 you notice I have a blue check next to my name. 1:03:24.200 --> 1:03:28.480 Soon you know, here's the thing. This is what put 1:03:28.480 --> 1:03:30.000 me over the edge because I was trying to move 1:03:30.000 --> 1:03:34.080 over to threads right. I posted about new pens that 1:03:34.120 --> 1:03:38.200 I bought, literally pens, and I got so many responses 1:03:38.520 --> 1:03:40.480 and so much engagement that I was like, you know what, 1:03:40.960 --> 1:03:44.360 this platform still has people on, it still has people 1:03:44.440 --> 1:03:46.360 using it. Why am I going to give up on 1:03:46.400 --> 1:03:49.400 this platform just because everyone hates it? 1:03:50.360 --> 1:03:51.880 Yeah, so I'm not. 1:03:51.960 --> 1:03:54.480 So I'm still there at rich on Tech on X 1:03:54.840 --> 1:03:56.960 but you know, I figured it's it's just kind of 1:03:57.240 --> 1:03:59.320 you know, it's an option, let's put it that way. 1:04:00.160 --> 1:04:02.720 Coming up, we've got a couple of callers in the queue. 1:04:02.720 --> 1:04:05.800 We'll get to them. You are listening to rich on Tech. 1:04:10.120 --> 1:04:13.720 Welcome back to rich on Tech. Rich DeMuro here talking 1:04:13.760 --> 1:04:14.720 technology with you. 1:04:14.920 --> 1:04:20.080 Let's go to Liz in San Jose. Liz, you're on 1:04:20.160 --> 1:04:20.560 with Rich. 1:04:21.520 --> 1:04:22.240 Oh, hi Rich. 1:04:22.840 --> 1:04:27.080 I bought an iPhone fifteen Pro recently, and I've been 1:04:27.200 --> 1:04:32.720 having some connectivity issues with my with my AirPods, my 1:04:32.840 --> 1:04:38.600 Apple airbuds, earbuds things. It just doesn't seem to hold 1:04:38.640 --> 1:04:42.840 the connection. Well, I've called Apple and done some troubleshooting 1:04:42.920 --> 1:04:47.080 with them, and I also called Verizon, my carrier, and 1:04:47.320 --> 1:04:51.120 made a few adjustments and changes with them on the phone, 1:04:51.600 --> 1:04:54.960 and I'm still having issues. I looked it up on 1:04:55.000 --> 1:04:57.720 the internet and there are a lot of other people 1:04:57.960 --> 1:05:00.240 must be having issues because the a. 1:05:00.200 --> 1:05:03.280 Lot of tutorials on how to connect them and keep 1:05:03.360 --> 1:05:06.160 them connected and that kind of thing. Are you aware 1:05:06.280 --> 1:05:12.560 of any issues with connectivity? And I've got the newest earbuds, 1:05:12.600 --> 1:05:13.880 by the way, they're not old. 1:05:14.320 --> 1:05:16.760 Well, first off, I'm curious. Well, number okay, a couple things. 1:05:16.800 --> 1:05:22.520 Number One, you can find people complaining about anything online 1:05:22.600 --> 1:05:25.080 and specifically when you're searching for something like this, like 1:05:25.120 --> 1:05:27.920 you'll find other people and there's a million opinions on things. 1:05:28.400 --> 1:05:32.280 I don't think that AirPods as a mass market device 1:05:32.640 --> 1:05:35.000 have an issue with keeping a connection because this is 1:05:35.040 --> 1:05:37.120 not something that I've ever experienced. 1:05:37.200 --> 1:05:37.480 Now. 1:05:38.000 --> 1:05:40.760 The only thing I have experienced with AirPods is the 1:05:40.920 --> 1:05:45.560 switching issues. And sometimes AirPods like to switch to different 1:05:45.600 --> 1:05:48.880 devices and that is a pain, and I will say 1:05:48.920 --> 1:05:52.280 that that is annoying. Apple has made the switching faster 1:05:52.440 --> 1:05:55.280 and a little bit smarter with the with the latest updates. 1:05:55.760 --> 1:05:58.240 But that's the only thing I've seen. AirPods should one 1:05:58.320 --> 1:06:01.840 hundred percent connect to your phone and stay connected and work. 1:06:02.760 --> 1:06:05.320 So I think that number one, you have to rule 1:06:05.320 --> 1:06:09.240 out whether there is a manufacturing defect on your AirPods. 1:06:09.800 --> 1:06:12.560 I'd also be curious what Verizon told you to do, 1:06:12.640 --> 1:06:16.600 because Verizon has nothing to do with this. Verizon handles 1:06:16.600 --> 1:06:20.720 the cellular connection on your phone and they don't really 1:06:20.760 --> 1:06:23.240 have anything to do with what's happening with these AirPods. 1:06:23.280 --> 1:06:25.680 So with all of that said, Liz, here are the 1:06:25.760 --> 1:06:28.640 steps that I would take to see if we can 1:06:28.680 --> 1:06:33.120 get these AirPods to connect better. First off, I would 1:06:33.560 --> 1:06:36.640 disconnect the AirPods from my phone, so I would go 1:06:36.680 --> 1:06:40.040 into my settings Bluetooth, find the AirPods, press the little eye, 1:06:40.600 --> 1:06:44.400 and then say forget this device, and that would be 1:06:44.400 --> 1:06:47.400 the first thing I would do. Then I would factory 1:06:47.760 --> 1:06:51.040 reset the air pods. And so if you look on 1:06:51.120 --> 1:06:55.160 the AirPods case itself, there is a little button on 1:06:55.200 --> 1:06:57.600 the back and most of the time you never really 1:06:57.640 --> 1:06:59.600 even need to press this button unless you're pairing with 1:06:59.640 --> 1:07:02.080 an end phone. But if you press and hold that 1:07:02.120 --> 1:07:06.880 button for about thirty seconds or sorry, if you let 1:07:06.880 --> 1:07:08.800 me get you the right directions here. Put the AirPods 1:07:08.800 --> 1:07:11.640 in the case, close the lid, wait thirty seconds for 1:07:11.680 --> 1:07:14.479 them to kind of settle down. Open the lid, don't 1:07:14.480 --> 1:07:16.520 take them out, and then press and hold that setup 1:07:16.560 --> 1:07:19.800 button on the back for about fifteen seconds until that 1:07:19.840 --> 1:07:24.000 status light flashes. It looks like it's gonna flash amber 1:07:24.040 --> 1:07:27.560 and then white. And this is off the Apple support 1:07:27.600 --> 1:07:30.480 page which tells you how to reset your AirPods completely. 1:07:30.960 --> 1:07:33.680 So once you reset them completely, which means they are 1:07:33.800 --> 1:07:38.160 back to factory, then I would restart my phone and 1:07:38.200 --> 1:07:40.240 then I would reconnect these to your phone. And the 1:07:40.240 --> 1:07:43.880 way that you reconnect is just by opening up unlock 1:07:43.920 --> 1:07:46.720 your phone, open up the airpod's case next to your phone, 1:07:46.760 --> 1:07:48.680 and it should say do you want to connect now? 1:07:48.720 --> 1:07:50.680 If it already has the name on them or anything 1:07:50.720 --> 1:07:52.480 like that, then you probably want to go back and 1:07:52.560 --> 1:07:55.920 do the reset again, because they shouldn't automatically connect to 1:07:55.920 --> 1:07:59.000 your phone at this point. They should almost be back 1:07:59.000 --> 1:08:00.720 to brand new where you're going to have to give 1:08:00.720 --> 1:08:04.360 them a name and everything. Those are the steps that 1:08:04.400 --> 1:08:07.520 I would take. And if you're still having problems you 1:08:07.560 --> 1:08:11.400 can do what's called a settings reset on your iPhone. 1:08:11.800 --> 1:08:16.000 So if you go into Settings General and then oops, sorry, 1:08:16.080 --> 1:08:18.400 I pressed the wrong thing on my phone. Here, if 1:08:18.439 --> 1:08:22.320 you go to Settings General, transfer or reset phone, you'll 1:08:22.320 --> 1:08:25.759 see an option if you tap reset, it says reset 1:08:25.840 --> 1:08:29.760 all settings or reset Network settings. If you tap the 1:08:29.840 --> 1:08:33.599 reset Network settings, that is the one that will reset 1:08:33.680 --> 1:08:35.720 all of your Bluetooth settings. Now you're gonna have to 1:08:35.720 --> 1:08:37.639 reconnect to your Wi Fi, You're gonna have to reconnect 1:08:37.640 --> 1:08:40.160 all your other Bluetooth devices. But that's sort of a 1:08:40.479 --> 1:08:43.639 nuclear option that can help you do that. But if 1:08:43.640 --> 1:08:46.960 you're still having problems, Liz, with these staying connected, I 1:08:47.000 --> 1:08:49.880 would suspect it's some other device that is nearby that 1:08:50.040 --> 1:08:53.360 is connecting to these and that's what's causing the disconnection. 1:08:53.720 --> 1:08:56.479 Or you've got a defective pair of AirPods, and I 1:08:56.520 --> 1:08:59.639 would just petition to Apple to swap those out. Tell 1:08:59.680 --> 1:09:01.560 them what a great customer you are and how you 1:09:01.600 --> 1:09:04.000 want to use these things, and they're just giving you grief, 1:09:04.040 --> 1:09:06.559 and hopefully they will take mercy on you and give 1:09:06.600 --> 1:09:08.320 you a new pair. Keep me posted Rich on tech 1:09:08.360 --> 1:09:11.439 dot TV, Send me an email, let me know. Let's 1:09:11.439 --> 1:09:15.800 go to Rick in Clinton, Mississippi. Rick, you're on with Rich. 1:09:16.720 --> 1:09:17.800 Hey, ho's going? 1:09:18.040 --> 1:09:19.480 It is going great? 1:09:19.760 --> 1:09:23.519 All right? After problem, I've started a little side hustle 1:09:23.600 --> 1:09:28.960 to supplement my retirement and I buy storage auctions. Okay, 1:09:29.200 --> 1:09:34.479 I found an iPhone seven in one and it powers up. 1:09:34.520 --> 1:09:37.439 It looks like it works, and but I need to 1:09:37.479 --> 1:09:40.160 reset it to factory settings. I don't have a password, 1:09:40.760 --> 1:09:43.519 I don't have any iTunes ID or any Apple ID 1:09:43.760 --> 1:09:45.920 with it. Is there an easy way to do it? 1:09:45.960 --> 1:09:49.559 I found a couple of apps that say they will 1:09:49.560 --> 1:09:52.240 do it from my computer, but they want you to 1:09:52.280 --> 1:09:54.719 subscribe to their service and all that, and. 1:09:55.080 --> 1:09:56.639 Now no need to subscribe to service. 1:09:56.680 --> 1:09:58.439 So there are there is a way to do this 1:09:58.560 --> 1:10:02.040 without the passcode, but it is going to erase everything 1:10:02.080 --> 1:10:04.400 on that device, which of course sounds like what you want. 1:10:04.479 --> 1:10:04.719 Now. 1:10:05.360 --> 1:10:08.760 The only thing is if this phone is locked to 1:10:08.840 --> 1:10:12.960 an account, which pretty much every iPhone is what's called 1:10:13.040 --> 1:10:16.639 has activation lock on it, which means once you get 1:10:16.640 --> 1:10:21.479 this phone factory reset, when you go to set this 1:10:21.520 --> 1:10:24.120 thing up and you go through the process of activating it, 1:10:24.120 --> 1:10:27.280 it is going to say this phone is locked to 1:10:27.439 --> 1:10:30.280 this Apple ID, and it will show you either a 1:10:30.280 --> 1:10:33.519 phone number with some of the digits blurred out, or 1:10:33.680 --> 1:10:36.240 an email address with some of the portion of that 1:10:36.320 --> 1:10:41.800 email address basically redacted, and it will say you must 1:10:41.840 --> 1:10:45.960 confirm or get rid of this account activation before we 1:10:46.040 --> 1:10:48.920 can proceed, So that may happen. Now, I don't know 1:10:48.960 --> 1:10:51.240 if that's going to happen. Maybe the person deactivated this 1:10:51.320 --> 1:10:53.559 phone and just left it in this storage lock or whatever. 1:10:53.760 --> 1:10:54.760 But here's the way to do it. 1:10:54.800 --> 1:10:56.880 The first way to do it is probably the easiest way, 1:10:57.320 --> 1:10:59.920 and that's just to put your device into recovery mode. 1:11:00.280 --> 1:11:02.040 So most of the time, if you restart your device, 1:11:02.080 --> 1:11:04.240 it's not going to do this. But on the iPhone 1:11:04.320 --> 1:11:07.639 seven specifically, that's what you said. You press and hold 1:11:07.640 --> 1:11:11.280 the top button, which is the side button, and the 1:11:11.360 --> 1:11:13.760 volume button at the same time. You just keep keep 1:11:13.800 --> 1:11:16.080 pressing and holding that as long as you can until 1:11:16.080 --> 1:11:19.040 you see that recovery mode screen, and then you can 1:11:19.080 --> 1:11:21.479 go through the process of connecting this to a computer 1:11:22.000 --> 1:11:25.880 and it will completely restore you want to restore, not 1:11:26.000 --> 1:11:28.280 update you want to restore, and it will bring that 1:11:28.400 --> 1:11:30.879 back to sort of factory settings, erase everything. 1:11:31.640 --> 1:11:31.880 Uh. 1:11:31.960 --> 1:11:37.160 The website iFixit dot com has a deeper method of 1:11:37.200 --> 1:11:41.920 doing this. It's called DFU restore Device Firmware Update, and 1:11:42.000 --> 1:11:45.280 this reloads the entire software and firmware of the device, 1:11:45.800 --> 1:11:50.200 and so just Google DFU restore and that's another way 1:11:50.360 --> 1:11:54.320 of doing this deeper recovery mode on this iPhone seven 1:11:55.320 --> 1:11:58.040 eight eight rich one oh one eight eight eight seven 1:11:58.160 --> 1:12:02.960 four to two four one zero one. Welcome back to 1:12:03.320 --> 1:12:06.479 rich on Tech. Rich Demiro here at triple eight rich 1:12:06.640 --> 1:12:10.519 one oh one eighty eight seven four to two four 1:12:10.800 --> 1:12:14.639 one zero one. You can follow along with the show 1:12:14.880 --> 1:12:19.160 online at richon Tech dot tv slash wiki. I put 1:12:19.200 --> 1:12:22.360 all the uh anything I talk about basically in the 1:12:22.400 --> 1:12:24.639 show notes. You can also find me on social media 1:12:24.720 --> 1:12:30.280 at rich on Tech. Brenda is in Anaheim, California. Brenda, 1:12:30.479 --> 1:12:32.040 you're on with Rich. Welcome to the show. 1:12:32.479 --> 1:12:35.400 Hey, Rich, I had a question. I was thinking about 1:12:35.400 --> 1:12:38.640 getting the Galaxy the Fold, but then I heard you 1:12:38.720 --> 1:12:43.120 talking about the one Was it one plus open? 1:12:43.400 --> 1:12:44.439 Sure yet come? 1:12:44.960 --> 1:12:47.400 And so I was that's a little bit cheaper because 1:12:47.400 --> 1:12:50.240 the Galaxy didn't go on a Black Friday special. So 1:12:50.280 --> 1:12:52.160 I was thinking about getting that. But I'm a little 1:12:52.200 --> 1:12:56.320 concern first of all, because it's not wireless. I could 1:12:56.360 --> 1:12:59.599 live with that, yeah, but if something goes wrong, there's 1:12:59.640 --> 1:13:01.720 nowhere are really local to take and I think you 1:13:01.800 --> 1:13:04.200 have to send it in And I'm not really I 1:13:04.880 --> 1:13:06.880 don't have a tablet, so I wanted to phone. I 1:13:07.000 --> 1:13:10.519 like the screen, but I'm not really that savly with 1:13:10.600 --> 1:13:14.040 the phone uses either. So what do you think about 1:13:14.120 --> 1:13:16.639 lee switch? Right now, I have an a seventy one 1:13:16.800 --> 1:13:20.640 Galaxy or not Samsung something. It's the older phone and 1:13:20.680 --> 1:13:22.800 it's it needs to be replaced. 1:13:23.200 --> 1:13:27.240 Yeah, this would be a huge upgrade, you know, from 1:13:27.280 --> 1:13:31.120 that phone. So and I agree with you. The one 1:13:31.120 --> 1:13:34.680 of the downsides of the one plus brand is you know, 1:13:34.720 --> 1:13:37.840 there's no stores and if you do need help with repairs, 1:13:38.720 --> 1:13:40.400 I do believe you have to send it in now. 1:13:40.439 --> 1:13:43.160 I remember when we did the event with one plus, 1:13:43.200 --> 1:13:45.360 they were talking about how they're trying to make repairs 1:13:45.400 --> 1:13:48.160 a little bit easier. So I think that they have, 1:13:48.479 --> 1:13:50.880 you know, done something along those lines. Hopefully you don't 1:13:50.880 --> 1:13:54.280 need that, you know. But I think when this, when 1:13:54.320 --> 1:13:58.280 you compare this phone to the the Samsung out there, 1:13:58.320 --> 1:14:01.080 you know, the z Fold five or the z Flip, 1:14:01.280 --> 1:14:03.040 they're not really the z Flip is not really in 1:14:03.080 --> 1:14:05.120 the same kind of category because that's more like a 1:14:05.360 --> 1:14:06.799 phone that shuts closed. 1:14:07.120 --> 1:14:08.479 This is more like a book phone. 1:14:09.560 --> 1:14:11.559 The only other phone to compare it to is the 1:14:11.600 --> 1:14:15.720 Google Pixel Fold, which I really like as well. So 1:14:15.800 --> 1:14:17.840 for me, it would be between the pixel Fold and 1:14:17.880 --> 1:14:20.760 the one plus Open. Now, I will tell you, I'm 1:14:20.800 --> 1:14:23.479 friends with a bunch of tech folks that are very 1:14:23.479 --> 1:14:27.080 serious about this stuff, and they love the one plus Open. 1:14:27.400 --> 1:14:28.080 Like I'm not kidding. 1:14:28.120 --> 1:14:30.719 I'm in a group chat and it is non stop 1:14:31.439 --> 1:14:34.720 just gushing over this phone. So they really do like it, 1:14:35.000 --> 1:14:38.400 and you know, I've used it and I think it's 1:14:38.439 --> 1:14:40.680 a great phone as well. I think one Plus has 1:14:40.760 --> 1:14:45.960 excellent software. The price is I think it's fifteen hundred 1:14:46.040 --> 1:14:48.080 right now, plus you can do a trade. 1:14:47.840 --> 1:14:51.400 In, right it makes it cheaper than the Galaxy. 1:14:51.680 --> 1:14:52.000 Yeah. 1:14:52.080 --> 1:14:54.519 I don't know if you're Android, the A seven to 1:14:54.560 --> 1:14:56.320 one is going to get you a huge trade in, 1:14:56.320 --> 1:14:58.080 But I know they're doing a minimum of two hundred 1:14:58.080 --> 1:15:00.719 dollars on the trade in, no matter, no matter what phone. 1:15:01.280 --> 1:15:03.760 So I think what it comes down to really is, 1:15:04.479 --> 1:15:07.880 you know, if you're concerned about the repair situation, I 1:15:07.880 --> 1:15:10.080 would just do a little bit of research and just 1:15:10.360 --> 1:15:12.439 look at what they say on their website about the 1:15:12.479 --> 1:15:15.640 repair process. I do believe you have to send it 1:15:15.680 --> 1:15:18.360 in though, so let's see one plus repair service. 1:15:19.400 --> 1:15:22.479 Well, I'm hopefully you should need repairs or that would 1:15:22.479 --> 1:15:25.280 even need an issue. I just didn't know how big 1:15:25.320 --> 1:15:26.519 of an issue it might be. 1:15:28.280 --> 1:15:31.120 Yeah, I mean, look, the main thing is the screen, 1:15:31.280 --> 1:15:33.640 if there's any sort of like screen issue, you know, 1:15:33.800 --> 1:15:36.680 because this is a foldable phone. But yeah, and you 1:15:36.680 --> 1:15:38.640 may have to ship your device out and have it 1:15:38.800 --> 1:15:41.439 gone for you know, seven to nine days is what 1:15:41.439 --> 1:15:44.000 they're saying on there. So I mean that's really the 1:15:44.000 --> 1:15:46.599 biggest downside that I see. I think one Plus really 1:15:46.600 --> 1:15:48.799 makes a nice product. I think this phone in particular 1:15:48.960 --> 1:15:52.919 really captured the hearts of a lot of tech reviewers 1:15:53.040 --> 1:15:57.200 because they thought that they did something. The Google phone 1:15:57.400 --> 1:15:59.160 is a little squat you know, it looks like a 1:15:59.200 --> 1:16:02.320 passport olmos. So the screen is kind of an odd size, 1:16:02.680 --> 1:16:06.599 and then the fold is really narrow, and so that's 1:16:06.600 --> 1:16:07.960 really an odd size too. 1:16:08.600 --> 1:16:10.200 It is an outside because I was actually able to 1:16:10.240 --> 1:16:11.120 see it at the store. 1:16:11.360 --> 1:16:12.880 Yeah, it's it's a little bit. 1:16:13.040 --> 1:16:15.599 Yeah to me, it's unusable Brenda the outside screen on 1:16:15.600 --> 1:16:17.400 that on that Samsung. 1:16:17.520 --> 1:16:20.120 So oh really, Okay, I think if you're willing to 1:16:20.120 --> 1:16:20.719 take a chance. 1:16:20.760 --> 1:16:22.600 Is there a place to see this one plus in 1:16:22.680 --> 1:16:25.320 the store like we're able to sew? 1:16:25.920 --> 1:16:27.600 No, I don't think there is. I mean I had 1:16:27.680 --> 1:16:32.000 people before I went there, and because I was asking her, 1:16:32.000 --> 1:16:33.400 why are you guys A would transfer it or they 1:16:33.400 --> 1:16:35.479 could even deal with this phone? And directly, yeah, that's 1:16:35.479 --> 1:16:37.920 not a problem. We can transfer it. That's my issue. 1:16:38.080 --> 1:16:39.519 So I would love to be able to see it 1:16:39.520 --> 1:16:42.080 in person. But I don't know anywhere that actually has 1:16:42.080 --> 1:16:44.000 a partem. I thought you only can get it online. 1:16:44.080 --> 1:16:46.400 You might, I don't know if you can go to 1:16:46.439 --> 1:16:48.400 a best Buy and see it there. You might be 1:16:48.439 --> 1:16:51.880 able to do that, Okay. Also, you know one plus 1:16:51.880 --> 1:16:53.880 may do some sort of like pop up sometimes you 1:16:53.880 --> 1:16:56.720 know where you can see it there. But I mean, look, 1:16:56.800 --> 1:16:58.479 you can just you're an Anaheim. You just come to 1:16:58.560 --> 1:17:00.880 KTLA and I'll be happy to show you my model. Okay, 1:17:00.960 --> 1:17:03.559 you can take a look at it, take it out 1:17:03.560 --> 1:17:06.360 a little test drive, you know, so. But I will 1:17:06.400 --> 1:17:08.120 tell you this, I think, out of all the phones 1:17:08.160 --> 1:17:10.000 that I've tested, I think that this is a really 1:17:10.000 --> 1:17:10.479 great phone. 1:17:10.479 --> 1:17:14.360 I think that the camera is to me a. 1:17:14.280 --> 1:17:17.559 Little bit better on the pixel fold but I think 1:17:17.600 --> 1:17:19.639 overall this phone is really nice. I think you're gonna 1:17:19.640 --> 1:17:22.600 be very happy with it. And again, it is expensive. 1:17:22.720 --> 1:17:24.960 You know, there's no denying that these foldable phones are 1:17:25.040 --> 1:17:29.840 very expensive. But if you are replacing a computer or 1:17:29.880 --> 1:17:32.960 a tablet with it, it can really do everything in 1:17:33.000 --> 1:17:36.240 a nice form factor. And know there is no wireless charging, 1:17:36.479 --> 1:17:40.000 but it does have really really fast wired charging, so 1:17:40.200 --> 1:17:41.800 you should be okay if you need to do that. 1:17:42.000 --> 1:17:43.439 I think it is a bummer. And that was actually 1:17:43.439 --> 1:17:46.559 the biggest debate with all of the tech folks was 1:17:46.720 --> 1:17:49.880 the lack of wireless charging. We were pretty bummed out 1:17:49.920 --> 1:17:53.479 about that because every phone nowadays has wireless charging, I 1:17:53.520 --> 1:17:57.559 mean every single phone. So for me, it would be 1:17:57.560 --> 1:18:01.160 between the pixel fold and the one plus open. You know, 1:18:01.200 --> 1:18:03.040 it just comes down to a matter of personal preference. 1:18:03.200 --> 1:18:07.120 So good question, Brenda, and I'm glad you're not afraid 1:18:07.120 --> 1:18:11.559 to take that jump into the world of foldaboles. Eighty 1:18:11.600 --> 1:18:14.080 eight Rich one on one eight eight eight seven four 1:18:14.120 --> 1:18:16.880 to two four to one zero one. We got an 1:18:16.920 --> 1:18:20.439 email from Gary. Gary says, hey, Rich I've enjoyed many 1:18:20.479 --> 1:18:22.960 of your product reviews, like the Ring car camera. Sometimes 1:18:22.960 --> 1:18:25.720 when traveling and going into a restaurant, my wife and 1:18:25.760 --> 1:18:27.680 I leave our three year old Boston Terrier in her 1:18:27.720 --> 1:18:30.840 crate in the car, weather and temperature permitting. 1:18:30.920 --> 1:18:31.760 In caps. 1:18:32.360 --> 1:18:34.080 I will interrupt our meal a couple of times just 1:18:34.120 --> 1:18:35.720 to make sure she's safe. I'd like to mount a 1:18:35.760 --> 1:18:38.800 camera that will monitor her inside the vehicle and let 1:18:38.880 --> 1:18:41.240 me watch on my iPhone. Can you recommend the best 1:18:41.280 --> 1:18:46.080 product on the market today, Gary, Gary, I can't recommend 1:18:46.080 --> 1:18:47.840 the best product, but I can recommend a couple of 1:18:47.880 --> 1:18:50.080 options that you could look into, because depending on how 1:18:50.120 --> 1:18:50.960 much you want to spend. 1:18:51.200 --> 1:18:52.280 And uh, you. 1:18:52.240 --> 1:18:54.720 Know, you're talking about a cellular dash cam. This is 1:18:54.800 --> 1:18:59.960 kind of an emerging market of emerging category because people, 1:19:00.439 --> 1:19:02.640 you know, these these are complicated because they always have 1:19:02.720 --> 1:19:04.920 to be connected to power and you have to pay 1:19:04.920 --> 1:19:08.160 a monthly fee for the connection of the cellular. So 1:19:08.800 --> 1:19:11.040 the one that I have used and I think is 1:19:11.040 --> 1:19:14.400 actually really good is the ring carcam. It is expensive, 1:19:14.479 --> 1:19:17.160 it's two hundred and fifty dollars, but it works as 1:19:17.200 --> 1:19:20.479 expected if you have a ring system at your house. 1:19:20.600 --> 1:19:23.880 This really integrates nicely into that. It is an extra 1:19:24.000 --> 1:19:26.919 six dollars a month for the cellular, but it works perfectly. 1:19:27.439 --> 1:19:31.040 I've tested this extensively and it is really great and 1:19:31.479 --> 1:19:33.680 it's that's a great start. So if you like the 1:19:33.760 --> 1:19:37.559 ring stuff, that's a good one. There's a company called Nextsar, 1:19:37.640 --> 1:19:40.479 which I also really like. They make one called the 1:19:40.600 --> 1:19:43.880 Nextsar one Connected dash Cam. This is a four K 1:19:44.040 --> 1:19:47.160 dash cam that is on sale right now. It's usually 1:19:47.160 --> 1:19:50.160 four hundred. It's two hundred and eighty dollars, and this 1:19:50.200 --> 1:19:53.920 one has a connection, so it hasn't. It's a nine 1:19:53.960 --> 1:19:57.280 to ninety nine connection fee that's called Nextsar Connect and 1:19:57.280 --> 1:20:01.640 that will enable you to see your camera remotely. And 1:20:01.680 --> 1:20:04.400 again that is a two hundred and eighty dollars camera, 1:20:04.520 --> 1:20:09.000 plus ten dollars a month for the cellular option on that. 1:20:09.760 --> 1:20:12.040 But Nexsar is really great, and I think what makes 1:20:12.080 --> 1:20:15.200 Nexsar so good is their software is really really excellent, 1:20:15.400 --> 1:20:19.120 So that's what I like about them. Now, the other 1:20:19.200 --> 1:20:22.280 brand that kind of started this whole thing, but I 1:20:22.280 --> 1:20:25.840 haven't really heard much about them. It's called Owlcam Owl 1:20:26.000 --> 1:20:29.320 like the animal owl cam, and they kind of came 1:20:29.360 --> 1:20:33.160 out with the first cellular connected dash cam, but it 1:20:33.200 --> 1:20:35.280 never really took off because it was very expensive. I 1:20:35.280 --> 1:20:37.680 think it was like close to like three four five 1:20:37.760 --> 1:20:40.320 hundred dollars when it first came out, and that's really 1:20:40.360 --> 1:20:42.160 expensive because, by the way, you can go on Amazon 1:20:42.160 --> 1:20:43.800 and get a dash cam for like fifty nine to 1:20:43.840 --> 1:20:47.080 ninety nine. So when this one came out, the tech 1:20:47.080 --> 1:20:50.680 people loved it because it had the cellular connectivity. But 1:20:51.000 --> 1:20:53.320 it's very expensive. So you can check out that one 1:20:53.439 --> 1:20:55.759 right now. It looks like it's one hundred dollars or sorry, 1:20:56.040 --> 1:20:59.360 two hundred dollars, and then the monthly plan is fifteen 1:20:59.400 --> 1:21:01.479 dollars a month or one hundred and eighty dollars for 1:21:01.520 --> 1:21:07.519 the year. There is a Garmin, a Garman Dashcam Garman 1:21:07.640 --> 1:21:10.679 dash Cam Live. This made its premiere earlier this year 1:21:11.240 --> 1:21:13.680 three hundred and seventy dollars. See the trend with the 1:21:13.720 --> 1:21:16.720 prices here. They are very very expensive, but this one 1:21:16.760 --> 1:21:20.360 is always connected. It does have an LTE connection inside 1:21:21.000 --> 1:21:26.080 and subscription plan required to use that LTE and I 1:21:26.120 --> 1:21:28.800 don't have the pricing on that just yet, but that 1:21:28.960 --> 1:21:31.760 is another option in Garman, obviously a big brand. I 1:21:31.760 --> 1:21:34.240 have not tested this one, but I would assume that 1:21:34.280 --> 1:21:36.439 their software is pretty good because it is Garment and 1:21:36.479 --> 1:21:39.920 that subscription is ten dollars a month. And finally there 1:21:40.000 --> 1:21:45.680 is a brand called black View black View Vue. They 1:21:45.880 --> 1:21:50.080 have the LTE dashcams as well, and so those have 1:21:50.200 --> 1:21:52.800 built in four G LTE and Wi Fi and they 1:21:52.840 --> 1:21:56.080 have a couple different models. They've got a North American model, 1:21:56.920 --> 1:21:59.320 They've got a taxi model and a truck model. You 1:21:59.360 --> 1:22:01.479 probably don't need the taxi your truck model, you probably 1:22:01.520 --> 1:22:04.360 just need the North American model. And then they have 1:22:04.600 --> 1:22:07.599 a couple of other standard those look like a japan only. 1:22:07.680 --> 1:22:09.360 So yeah, the one that you want for North America 1:22:09.960 --> 1:22:12.519 is a black View sim and that means that you 1:22:12.600 --> 1:22:17.040 have to go through their LTE, which is depending on 1:22:17.120 --> 1:22:18.519 how much you want to spend on that, you're going 1:22:18.600 --> 1:22:21.120 to be paying a monthly cost as well. There so 1:22:21.280 --> 1:22:23.479 a couple of brands there. I think the one that 1:22:23.520 --> 1:22:25.720 I've the most experienced with is the ring Cam. I've 1:22:25.760 --> 1:22:29.479 also tested the NEXTSAR and I really like the software 1:22:29.600 --> 1:22:32.640 on both of those. But there are options for this, 1:22:32.920 --> 1:22:34.160 and I think that this is going to be a 1:22:34.200 --> 1:22:37.160 growing option because more and more cars, I think, are 1:22:37.200 --> 1:22:38.760 going to have this sort of built into it. I 1:22:38.840 --> 1:22:41.200 know the Tesla does, I know some of the newer 1:22:41.320 --> 1:22:44.080 cars like the Mercedes have a level of dash cam 1:22:44.160 --> 1:22:48.280 built in, but they're getting more and more prevalent because 1:22:48.320 --> 1:22:50.919 if you get hit and run, you want that recording. 1:22:51.400 --> 1:22:53.479 And for your situation where you're trying to monitor a 1:22:53.560 --> 1:22:55.519 dog inside, I'm not going to comment on leaving the 1:22:55.560 --> 1:22:57.559 dog in the car because I don't want to get 1:22:57.560 --> 1:22:59.519 the angry emails. So I will just say that I 1:22:59.800 --> 1:23:03.439 imagine you're doing the right thing and making sure that 1:23:03.880 --> 1:23:05.680 it's safe for this dog to be in there. I've 1:23:05.720 --> 1:23:09.240 seen that happen before, so I will leave that at that. 1:23:10.240 --> 1:23:12.559 Rich on Tech dot tv is the website eight eight 1:23:12.600 --> 1:23:15.479 eight rich one O one eight eight eight seven four 1:23:15.479 --> 1:23:18.080 to two four one zero one. Coming up this hour, 1:23:18.560 --> 1:23:19.240 we're gonna. 1:23:19.040 --> 1:23:21.240 Talk to a J. Forsyth of Coop. 1:23:21.640 --> 1:23:24.400 He's gonna tell us about a smart chicken coop that 1:23:24.520 --> 1:23:27.280 lets you raise chickens in your backyard. 1:23:30.120 --> 1:23:31.840 Welcome back to rich on Tech. 1:23:31.960 --> 1:23:36.840 Rich DeMuro here hanging out with you, talking technology, listening 1:23:36.880 --> 1:23:38.920 to the artist we did not get to see last 1:23:39.000 --> 1:23:41.120 night because we had to leave early at jingle Ball, 1:23:42.640 --> 1:23:46.479 Olivia Rodrigo. She was kind of the headliner and my 1:23:46.600 --> 1:23:49.120 kids could not stay awake. We left to think it 1:23:49.320 --> 1:23:51.719 like maybe eleven or midnight. 1:23:51.840 --> 1:23:52.200 I don't know. 1:23:53.760 --> 1:23:55.840 I thought they could party, but I guess they can't 1:23:55.880 --> 1:23:59.759 keep up with old dad. Let's go to uh Mario 1:24:00.080 --> 1:24:01.040 on riverside. 1:24:01.360 --> 1:24:02.120 You're on with Rich. 1:24:03.640 --> 1:24:04.760 Rich likes to sticking my call. 1:24:05.320 --> 1:24:06.280 So I have a question. 1:24:07.680 --> 1:24:10.920 I was trying to delete a bunch of like music 1:24:10.960 --> 1:24:15.719 because I have like an external Seagate external drive, okay, 1:24:16.040 --> 1:24:19.639 and and doing so, I deleted a bunch of stuff 1:24:19.680 --> 1:24:22.320 that I didn't want, like old pictures and videos and 1:24:22.360 --> 1:24:25.559 stuff like that. Is there a program that I can 1:24:26.400 --> 1:24:30.200 purchase or a way to get recover that stuff? 1:24:30.720 --> 1:24:33.320 So you just you just deleted them. You trashed them? 1:24:34.479 --> 1:24:36.200 Yes, and did you go in the trash? 1:24:36.280 --> 1:24:37.200 But they're not in the trash? 1:24:37.240 --> 1:24:39.080 Okay, That's what I was going to ask, because you know, 1:24:39.120 --> 1:24:40.439 if it was in the trash, it would be as 1:24:40.520 --> 1:24:41.960 easy as restoring them from there. 1:24:42.400 --> 1:24:44.040 Did you do this on a Mac or a PC? 1:24:45.439 --> 1:24:45.679 PC? 1:24:45.920 --> 1:24:48.599 Okay? So where did they go after you deleted them? 1:24:50.960 --> 1:24:54.599 I have no idea. Okay, I've looked in the PC's trash, 1:24:54.760 --> 1:24:57.800 I've looked in the Seagate had like a separate kind 1:24:57.840 --> 1:25:00.880 of trash, But I have no idea where they win. 1:25:01.320 --> 1:25:01.679 Okay. 1:25:02.640 --> 1:25:06.120 The mystery of the deleted files, and this is always 1:25:06.320 --> 1:25:10.280 very unfortunate when this happens, it happens often. And there 1:25:10.320 --> 1:25:13.760 are a couple programs that you can try. Now, if 1:25:13.800 --> 1:25:17.479 you're not comfortable doing this yourself, I would say to 1:25:17.600 --> 1:25:21.080 go on Yelp, and there are what's called data recovery specialists, 1:25:21.120 --> 1:25:24.160 you know, data doctors kind of people. You can search 1:25:24.200 --> 1:25:27.439 on Yelp for someone near you that can do that. Obviously, 1:25:27.600 --> 1:25:30.200 that's going to cost you money. It may cost I 1:25:30.240 --> 1:25:32.120 don't even know if they charge just to see this 1:25:32.360 --> 1:25:33.920 and just to look at it. But if this is 1:25:34.120 --> 1:25:37.680 truly like extremely important, like pictures of your newborn or 1:25:37.720 --> 1:25:39.120 something like that you know that you don't have a 1:25:39.160 --> 1:25:41.160 backup of, then maybe that's one of the routes you 1:25:41.200 --> 1:25:43.960 want to go. But if you're comfortable with just trying 1:25:44.040 --> 1:25:46.160 to see if you can do this yourself, there's a 1:25:46.200 --> 1:25:49.000 couple of programs you can download and see if they 1:25:49.120 --> 1:25:51.720 recover these files. And it doesn't sound like you've done 1:25:51.720 --> 1:25:53.439 a lot to this drive. Like if you said you 1:25:54.080 --> 1:25:56.639 rewrote the whole drive with ones and zeros over every 1:25:56.680 --> 1:25:58.960 piece of data, then I'd say probably not. But if 1:25:58.960 --> 1:26:01.920 you just literally delete these and then you don't even 1:26:01.960 --> 1:26:04.800 remember emptying the trash, so hopefully they're still on there. 1:26:04.840 --> 1:26:05.799 Because usually when. 1:26:05.800 --> 1:26:08.439 You erase a file on a drive, it's not like 1:26:08.640 --> 1:26:12.280 abolishing that file immediately. It's just kind of erasing the 1:26:13.520 --> 1:26:15.840 address of that file, like if it was a street 1:26:15.920 --> 1:26:18.600 it it would erase the address to that file. And 1:26:18.760 --> 1:26:20.840 so the file is still there. You just a computer 1:26:20.920 --> 1:26:23.600 doesn't know how to get there, like navigate there, so 1:26:23.720 --> 1:26:25.519 you just need a program that can help it navigate 1:26:25.560 --> 1:26:29.760 there again. So the first program is called Recouva r 1:26:29.840 --> 1:26:32.519 E c u v A, and this is made by 1:26:32.560 --> 1:26:35.799 a company called c Cleaner, which is a pretty reputable 1:26:35.840 --> 1:26:39.400 company for cleaning up computers and things like that. So 1:26:40.160 --> 1:26:42.639 this has a free All these programs have a free 1:26:42.760 --> 1:26:46.560 version and then a pro version, and obviously you'll be 1:26:46.600 --> 1:26:49.880 able to do some somewhat of the recovery with the 1:26:49.960 --> 1:26:52.479 free but if you really want to recover everything, you'll 1:26:52.520 --> 1:26:55.640 probably have to pay for the pro But that's Recouva 1:26:55.880 --> 1:26:58.280 r E c u v A, and you'll plug in 1:26:58.320 --> 1:27:01.200 your hard drive and it will scan the drive and 1:27:01.479 --> 1:27:05.360 see what it can find. If you want to try 1:27:05.400 --> 1:27:10.400 another program, there is one called ease us e's E 1:27:10.560 --> 1:27:14.160 A S E U S Data Recovery Wizard, and this 1:27:14.400 --> 1:27:17.160 is a tool that of course again has a free 1:27:17.240 --> 1:27:20.880 trial and then a buy now and if you purchase it. 1:27:21.120 --> 1:27:22.800 Let's see how much this costs. They have this for 1:27:22.880 --> 1:27:24.679 both Mac and PC by the way. 1:27:25.720 --> 1:27:29.559 And let's see, so monthly seventy dollars, annually one hundred dollars, 1:27:29.640 --> 1:27:31.760 so one hundred bucks. Basically, you're not gonna want to 1:27:31.760 --> 1:27:33.519 pay monthly for this. You're gonna want to pay once, 1:27:34.040 --> 1:27:36.439 so one hundred dollars for the annual, which is a lot. 1:27:36.520 --> 1:27:39.439 I mean, that's a lot for one program, but if 1:27:39.520 --> 1:27:44.360 it recovers these files, it's probably worth it. Finally, there 1:27:44.479 --> 1:27:48.280 is an app called Stellar Data Recovery s t e 1:27:48.640 --> 1:27:54.679 l l a R. Stellar Recovery Data Recovery, and again 1:27:54.960 --> 1:27:58.280 this is a free download to just kind of preview 1:27:58.360 --> 1:28:00.360 what it can do. So you're gonna have toy to 1:28:00.439 --> 1:28:03.760 actually use this, but you can download this program for 1:28:03.880 --> 1:28:06.559 free and see if it can find anything, and then 1:28:06.600 --> 1:28:09.000 once it finds it, you can pay to actually have 1:28:09.160 --> 1:28:12.120 that data recovered. And I'm trying to see how much 1:28:12.200 --> 1:28:15.120 this is to purchase, and it is again eighty nine 1:28:15.200 --> 1:28:18.080 ninety nine, So again you're talking about it looks like these. 1:28:17.960 --> 1:28:20.240 Programs cost about one hundred dollars. 1:28:20.920 --> 1:28:25.120 Let's see what the Recouva costs, because that one they 1:28:25.200 --> 1:28:26.920 have a free version as well that will do some 1:28:27.080 --> 1:28:30.719 sort of level. It says advanced fil recovery for free. 1:28:31.960 --> 1:28:34.360 Let's see four. Let's see how much it says this 1:28:34.479 --> 1:28:37.559 twenty five dollars. So that's not too bad. So maybe 1:28:38.439 --> 1:28:40.439 take a look at all three of these programs. See 1:28:40.479 --> 1:28:42.560 which one you think has the features and kind of 1:28:42.600 --> 1:28:45.200 looks like the one you want to use. Maybe you 1:28:45.240 --> 1:28:46.920 want to start with the twenty five dollars one, see 1:28:46.920 --> 1:28:49.479 if it works, and then if not, you can go 1:28:49.800 --> 1:28:51.960 and try the one hundred dollars programs. But it is 1:28:52.000 --> 1:28:54.439 an expensive kind of thing to do. It's probably cheaper 1:28:54.479 --> 1:28:59.040 than hiring someone though, so Mario, good luck and in general, 1:28:59.720 --> 1:29:03.040 two two pieces of advice here. Number one, make sure 1:29:03.080 --> 1:29:05.599 things are back up, backed up. Number two, this can 1:29:05.680 --> 1:29:08.120 happen to anyone. I'll be honest, I did this the 1:29:08.200 --> 1:29:12.479 other day to my dropbox. I selected a whole bunch 1:29:12.520 --> 1:29:15.920 of files all at once, and I deleted them, and 1:29:16.040 --> 1:29:20.200 I lost an entire year's worth of videos. And yes, 1:29:20.320 --> 1:29:22.240 drop box has a way to recover some of those, 1:29:22.320 --> 1:29:25.080 but it did not recover all of them. And it's 1:29:25.160 --> 1:29:28.200 when you're doing things very fast and you're just clicking 1:29:28.240 --> 1:29:30.439 through those menus or you're trying to be quick. 1:29:30.680 --> 1:29:31.879 That's when you make mistakes. 1:29:32.479 --> 1:29:35.160 Believe me, it can happen to anyone when your mass 1:29:35.360 --> 1:29:39.600 deleting stuff, be very slow and methodical and don't do 1:29:39.680 --> 1:29:40.320 it all at once. 1:29:41.080 --> 1:29:45.880 You are listening to rich on Tech, Welcome back to 1:29:46.280 --> 1:29:46.880 rich on Tech. 1:29:47.000 --> 1:29:50.800 Rich Demiro here hanging out with you talking technology on 1:29:51.000 --> 1:29:54.479 location right now in the Hollywood Hills, and I am 1:29:54.600 --> 1:29:58.720 looking at what is a smart chicken coop. Joining me 1:29:58.840 --> 1:30:02.519 now to talk about it is aj Forsyth of Coop. 1:30:03.200 --> 1:30:03.920 Thanks for joining me. 1:30:04.000 --> 1:30:05.080 Oh my gosh, thank you for having me. 1:30:05.439 --> 1:30:07.120 So tell me what Coop is. 1:30:07.240 --> 1:30:11.200 This is a startup that is basically turning anyone into 1:30:11.360 --> 1:30:12.920 a chicken farmer exactly. 1:30:13.040 --> 1:30:15.560 So we look at Coop as like the fusion of 1:30:15.600 --> 1:30:19.479 smart home technology meets backyard agriculture. So we have an 1:30:19.520 --> 1:30:22.720 automatic door that opens and closes in the morning, lets 1:30:22.760 --> 1:30:25.759 the chickens out. We have camera systems that are constantly 1:30:25.880 --> 1:30:29.800 monitoring your chickens, so we're checking like are their eggs 1:30:29.840 --> 1:30:32.599 ready to be collected, Are their predators around? 1:30:32.880 --> 1:30:34.320 Is the door open or closed? 1:30:34.400 --> 1:30:37.400 And so it's like the goal of the companies to 1:30:37.680 --> 1:30:40.040 enable anyone with a backyard to be able to raise chickens. 1:30:40.960 --> 1:30:43.960 And what gave you the idea to start this? Did 1:30:44.040 --> 1:30:45.360 you raise chickens as a kid? 1:30:46.080 --> 1:30:49.000 So I started raising chickens in college in my apartment complex, 1:30:49.040 --> 1:30:53.040 which the complex wasn't super happy about. And the whole 1:30:53.080 --> 1:30:56.599 idea is that anyone with a backyard should be able 1:30:56.640 --> 1:30:58.479 to control their own food supply, so they should be 1:30:58.520 --> 1:31:01.080 able to provide for their families, reduce food waste. So 1:31:01.120 --> 1:31:04.920 you can feed chickens just about anything. And most people 1:31:05.200 --> 1:31:07.439 might not know that the average chicken lays about two 1:31:07.520 --> 1:31:09.400 hundred and fifty to two hundred and seventy eggs a year, 1:31:09.439 --> 1:31:12.280 So if you have five chickens, you're looking at over 1:31:12.400 --> 1:31:14.519 twelve hundred eggs a year just from your backyard. 1:31:15.080 --> 1:31:17.400 So tell me about the smart coop. Give me the 1:31:17.920 --> 1:31:21.320 aspects of what makes this smart totally. 1:31:21.400 --> 1:31:24.920 So we have an artificial intelligence and computer vision that's 1:31:25.000 --> 1:31:29.600 constantly monitoring the chicken's health, predator detection, et cetera. So 1:31:29.680 --> 1:31:31.880 that's done with two cameras, one inside the coop and 1:31:31.920 --> 1:31:35.639 one outside. We have an automatic door that I mentioned 1:31:36.040 --> 1:31:38.559 opens in the morning and closes after the chickens roost 1:31:38.600 --> 1:31:41.160 themselves up at night. And then we have a super 1:31:41.520 --> 1:31:45.760 innovative litter tray. So like what normally takes thirty minutes 1:31:45.800 --> 1:31:48.000 to clean a coop now takes less than two minutes. 1:31:48.040 --> 1:31:52.160 You just remove the compostable pulp litter tray, fold it 1:31:52.200 --> 1:31:54.200 in half, and you can either compost or throw it out, 1:31:54.320 --> 1:31:57.960 and it makes makes taking care of chickens like less 1:31:57.960 --> 1:31:58.920 than a couple of minutes a day. 1:31:59.439 --> 1:32:00.839 Now, this is not your first startup. 1:32:00.960 --> 1:32:04.840 You started a company called eye Cracked, which specialized in 1:32:05.560 --> 1:32:07.599 on site iPhone repairs. 1:32:08.400 --> 1:32:10.840 Tell me about that company and what you learned there 1:32:10.960 --> 1:32:12.880 that you have now brought here totally. 1:32:12.960 --> 1:32:17.080 So I started a tech company in college doing nationwide 1:32:17.200 --> 1:32:21.679 on demand phone repairs. We ended up launching smart home 1:32:21.760 --> 1:32:25.000 installations as well. So I think like ness, thermostats, ring cameras, 1:32:25.040 --> 1:32:28.760 et cetera. Built that expanded to a couple of countries, 1:32:29.520 --> 1:32:32.559 sold the company to All State in twenty nineteen. 1:32:33.200 --> 1:32:35.760 And I've always wanted to. I've always dreamt of, like, 1:32:36.000 --> 1:32:37.040 how do you do this fusion of. 1:32:37.080 --> 1:32:40.599 Technology and backyard agriculture, and so I've been, honestly, I've 1:32:40.600 --> 1:32:42.679 been wanting to start this company for the last ten years, 1:32:42.720 --> 1:32:44.439 and I'm finally at a point in my life where 1:32:44.439 --> 1:32:46.800 i get to wake up and smile every day because 1:32:46.800 --> 1:32:50.000 I get to work with chickens and enable anyone that 1:32:50.520 --> 1:32:54.000 is chicken curious, is what we joke about, enable anyone 1:32:54.560 --> 1:32:56.360 that wants to to be able to raise backyard chickens 1:32:56.400 --> 1:32:57.320 effortlessly right now. 1:32:57.840 --> 1:32:59.040 So it may be that in. 1:32:59.479 --> 1:33:02.960 Rural areas, people are familiar with this idea, this concept 1:33:03.040 --> 1:33:06.720 of backyard chickens. What about in urban places, because this 1:33:06.840 --> 1:33:09.479 is really for anywhere in America totally. 1:33:09.560 --> 1:33:13.320 So right now in the US, ninety three percent of 1:33:14.120 --> 1:33:16.439 cities allow you to raise chickens. So you you do 1:33:16.600 --> 1:33:21.000 have issues some occasionally with the homeowners' associations. 1:33:20.439 --> 1:33:22.479 Or hoas we are. 1:33:22.560 --> 1:33:25.560 Our website actually generates letters that you can send to 1:33:25.600 --> 1:33:30.160 your homeowners association and basically they legally have to allow 1:33:30.240 --> 1:33:33.200 you to raise chickens if you have if your city does, 1:33:33.240 --> 1:33:34.600 which ninety three percent of cities do. 1:33:35.360 --> 1:33:37.800 And what's super interesting is. 1:33:37.800 --> 1:33:40.280 If you look at where our customers are is this 1:33:41.120 --> 1:33:44.960 is not like a rural area only product we're seeing 1:33:45.920 --> 1:33:48.240 people are actually wanting to raise chickens on their roofs 1:33:48.280 --> 1:33:52.160 of their apartment buildings. We don't really recommend that, but really, 1:33:52.280 --> 1:33:55.280 any if you have a backyard and you want to 1:33:55.360 --> 1:33:58.040 do this, this is meant for the suburban backyard. This 1:33:58.160 --> 1:34:02.120 is meant for the busy family that wants to take 1:34:02.160 --> 1:34:04.519 care of their health and nutrition. They want to teach 1:34:04.560 --> 1:34:07.800 their kids about entrepreneurship raising. You take care of the chickens, 1:34:07.840 --> 1:34:10.599 they take care of you. It's really meant for anyone 1:34:10.720 --> 1:34:14.040 that wants to and our coop app makes it pretty 1:34:14.040 --> 1:34:16.080 effortless and easy to be able. 1:34:16.320 --> 1:34:16.840 To do that. 1:34:17.560 --> 1:34:20.120 Okay, so tell me about the product you get eggs. 1:34:21.000 --> 1:34:22.640 What's the deal with the eggs that you get out 1:34:22.680 --> 1:34:23.120 of the coop? 1:34:23.720 --> 1:34:24.040 Totally? 1:34:24.120 --> 1:34:27.680 So, the average egg in your refrigerator right now is 1:34:27.720 --> 1:34:31.200 about thirty to sixty days old, which is which to 1:34:31.280 --> 1:34:33.040 me is just crazy, Like I don't need any other 1:34:33.120 --> 1:34:36.840 protein that's thirty to sixty days old. And every day 1:34:36.920 --> 1:34:43.080 that you have an egg in a refrigerator, you're losing nutrients, micronutrients, vitamins. 1:34:43.680 --> 1:34:48.519 You're seeing like protein reduction. And so this whole backyard 1:34:48.600 --> 1:34:52.960 to table model, which is we talk about backyard to table, 1:34:53.000 --> 1:34:54.519 but like every day you open up your coop and 1:34:54.560 --> 1:34:57.200 you have six fresh eggs that literally the food that 1:34:57.280 --> 1:35:01.519 you fed your chickens yesterday become eggs today. So we're 1:35:02.160 --> 1:35:05.400 super passionate about people being able to own their own 1:35:05.400 --> 1:35:07.040 food supply and take care of their families. 1:35:07.439 --> 1:35:08.719 And where do I get the chickens? 1:35:10.240 --> 1:35:13.320 That's funny, So you can get chickens at local feed stores. 1:35:13.400 --> 1:35:16.800 So Tractor Supply has twenty one hundred stores around the 1:35:16.920 --> 1:35:20.400 US right now. There's also hatcheries, so we work with 1:35:20.479 --> 1:35:23.479 a number of hatcheries where you can order chickens online 1:35:23.520 --> 1:35:26.560 and they'll ship day old chicks. So a lot of 1:35:26.600 --> 1:35:29.560 people don't know that baby chicks don't need food or 1:35:29.600 --> 1:35:32.240 water for the first twenty four to forty eight hours, 1:35:32.720 --> 1:35:37.559 and so USPS will actually ship you chicks that arrive 1:35:37.600 --> 1:35:39.960 at your local post office and you just go pick 1:35:40.000 --> 1:35:42.880 them up on you typically on Wednesday mornings when they arrive. 1:35:43.680 --> 1:35:45.840 So a setup like this really appeals to someone like 1:35:45.920 --> 1:35:50.479 myself who may not consider growing and harvesting eggs in 1:35:50.520 --> 1:35:53.599 my backyard, but now that there's tech involved, you've got 1:35:53.640 --> 1:35:56.320 me interested. So do you feel like the tech aspect 1:35:56.560 --> 1:35:59.200 is really what brings people in and makes this easy. 1:35:59.360 --> 1:36:02.880 Do you think this could really make anyone a backyard farmer? 1:36:03.720 --> 1:36:06.759 Yes, totally, So I think that with the camera systems 1:36:06.800 --> 1:36:09.679 and AI from what we're doing, it's peace of mind. 1:36:09.800 --> 1:36:13.280 So this is saying it does predator detection. We have 1:36:13.320 --> 1:36:16.200 about a six million image database of all different types 1:36:16.240 --> 1:36:19.639 of predators, so we can say, hey, rich raccoon's detected, 1:36:19.840 --> 1:36:23.560 all six chickens are safe, the door is closed, and 1:36:23.960 --> 1:36:26.240 it's just peace of mind, like you can see in 1:36:26.320 --> 1:36:27.800 real time what's happening in your coup. 1:36:28.880 --> 1:36:30.600 Long term, we're gonna partner. 1:36:30.520 --> 1:36:34.240 With feed stores and so think like a chewy dot 1:36:34.320 --> 1:36:37.400 com or tractor supply where we'll actually ship you food 1:36:37.800 --> 1:36:39.799 so you won't have to go to the store anymore. 1:36:40.000 --> 1:36:42.800 And then like cleaning is just like the easiest thing 1:36:42.840 --> 1:36:45.479 in the world. As I mentioned, it took a twenty 1:36:45.520 --> 1:36:49.719 minute job down to two minutes with our patented litter trays, 1:36:49.760 --> 1:36:53.280 which which people seem to like that they can spend 1:36:53.280 --> 1:36:56.120 a few minutes day adding food or water, and if 1:36:56.160 --> 1:36:58.479 the coop needs to be cleaned about once every two weeks, 1:36:58.720 --> 1:37:00.439 it makes it like super breezy. 1:37:01.200 --> 1:37:04.439 Do you see this expanding into other animals, into other 1:37:04.840 --> 1:37:07.040 Are we gonna have a whole farm in the backyard. 1:37:07.040 --> 1:37:09.240 So that's a great question. So we've never talked about 1:37:09.280 --> 1:37:13.679 that publicly. We do plan on using our camera systems 1:37:13.720 --> 1:37:18.599 for backyard monitoring. So think, hey, Rich, coyotes in your backyard, 1:37:18.840 --> 1:37:22.479 or hey, a possum is living under your house and 1:37:22.560 --> 1:37:25.320 it's and we're recording it. So we're we're definitely looking 1:37:25.360 --> 1:37:28.400 at other verticals, but for sure we're focused on chickens 1:37:28.439 --> 1:37:28.680 right now. 1:37:29.439 --> 1:37:31.000 How much does a coop cost? 1:37:31.439 --> 1:37:32.719 So right now our. 1:37:32.720 --> 1:37:35.560 Coops are nineteen hundred and ninety five dollars, so just 1:37:35.880 --> 1:37:38.960 under two thousand dollars. What's what's interesting is we're getting 1:37:38.960 --> 1:37:41.320 a ton of feedback from our existing customers when they're 1:37:41.400 --> 1:37:43.560 like when they receive it, they're like, holy cow, the 1:37:43.680 --> 1:37:46.160 quality of this is like is incredible. You guys should 1:37:46.240 --> 1:37:48.840 charge more. I don't think we're going to. I'm actually 1:37:48.840 --> 1:37:51.639 trying to push the price down. But right now, two 1:37:51.680 --> 1:37:54.519 thousand dollars can get you a coup ship to your 1:37:54.560 --> 1:37:55.759 house as soon as tomorrow. 1:37:56.160 --> 1:38:00.200 And what about subscriptions for the cameras anything else that includes. 1:38:00.120 --> 1:38:03.000 We do a twenty dollars a month subscription, which is 1:38:03.080 --> 1:38:06.040 thirty days of video storage that covers the like the 1:38:06.120 --> 1:38:08.599 smart cameras, that covers the litter tray, so it makes 1:38:08.680 --> 1:38:12.280 cleaning super easy. And that is twenty dollars a month. 1:38:12.800 --> 1:38:16.559 And then we also for existing coop owners that don't 1:38:16.600 --> 1:38:19.639 have our product, we sell actually just the automatic door 1:38:19.920 --> 1:38:23.479 and camera system separately, so you can retrofit your existing 1:38:23.600 --> 1:38:26.479 coop with Coop's technology, and that's seven dollars a month. 1:38:26.920 --> 1:38:27.360 Is this fun? 1:38:27.520 --> 1:38:29.040 Is this more fun than your last startup? 1:38:29.439 --> 1:38:31.479 I would say anything's more fun than my last startup. 1:38:32.360 --> 1:38:32.559 Yeah. 1:38:33.080 --> 1:38:35.839 I get to wake up every day smiling and laughing, 1:38:36.720 --> 1:38:38.920 Like who doesn't love chickens? Like it is the most 1:38:39.080 --> 1:38:41.640 fun company that I get to work on. And I 1:38:41.720 --> 1:38:43.519 have the best team in the world right now, Like 1:38:43.760 --> 1:38:45.560 I couldn't tell you how much I'm enjoying this. 1:38:45.960 --> 1:38:48.479 And I imagine a lot of chicken jokes. The chicken 1:38:48.560 --> 1:38:51.439 puns are just there every day. What's the website that 1:38:51.520 --> 1:38:52.800 we can go to to learn more? 1:38:53.160 --> 1:38:53.479 Totally? 1:38:53.560 --> 1:38:57.120 So it's the company is called Coop and it's www 1:38:57.320 --> 1:38:59.760 dot Coop dot farm, So there's no dot com, it's 1:38:59.840 --> 1:39:01.200 just Coop dot farm. 1:39:01.520 --> 1:39:03.599 And we'd love to have people check it out if 1:39:03.600 --> 1:39:04.080 you're interested. 1:39:04.320 --> 1:39:06.439 Aj Forsy, thanks so much for joining me today. 1:39:06.880 --> 1:39:07.560 Thank you for having me. 1:39:07.760 --> 1:39:09.680 All right, you can learn more about Coop. I'll link 1:39:09.720 --> 1:39:11.200 it up on my website. Just go to rich on 1:39:11.439 --> 1:39:12.240 Tech dot tv. 1:39:12.479 --> 1:39:14.400 What do you think of the idea of chickens in 1:39:14.520 --> 1:39:16.120 your backyard with a smart coop? 1:39:16.240 --> 1:39:18.760 Let me know triple eight rich one oh one. 1:39:18.880 --> 1:39:21.600 That's eight eight eight seven four to two four to 1:39:21.760 --> 1:39:24.439 one zero one more rich on Tech come your way 1:39:24.760 --> 1:39:33.240 right after this. Beyonce's got the new renaissance. You had 1:39:33.280 --> 1:39:36.040 Taylor Swift in the theaters, now you've got Beyonce in 1:39:36.080 --> 1:39:40.960 the theaters. I guess that's the new trend. I'll wait 1:39:41.040 --> 1:39:45.160 till they come out on the home video. So much easier, Uh, 1:39:45.400 --> 1:39:48.200 Welcome back to rich on Tech. Rich Demiro here talking 1:39:48.240 --> 1:39:52.040 technology with you, and it is time. Well not yet. 1:39:52.080 --> 1:39:54.479 We're gonna get to the feedback segment in just a minute. 1:39:54.520 --> 1:39:56.720 You know, I go back and forth between the feedback 1:39:57.240 --> 1:39:59.719 and the feedbag, but you know you seem to like feedback. 1:40:00.000 --> 1:40:01.760 Maybe all we got chickens in the show, we've got 1:40:01.840 --> 1:40:05.800 feedbag all kinds of animal related stuff here. Let me 1:40:05.880 --> 1:40:07.280 just get through a few stories before we get to 1:40:07.320 --> 1:40:12.600 the feedbag. Tesla Cybertruck. Tesla deliveries have begun of the 1:40:12.640 --> 1:40:14.479 cyber truck. I think it took four years for this 1:40:14.600 --> 1:40:17.320 to come out. It's got a stainless steel frame, armored glass. 1:40:17.920 --> 1:40:19.320 They showed I don't know if you saw the video 1:40:19.360 --> 1:40:22.280 of this, but they showed someone like just shooting up 1:40:22.320 --> 1:40:26.840 this car and it was just wild. Towing capacity eleven 1:40:26.880 --> 1:40:30.960 thousand pounds, let's see zero to sixty and as little 1:40:30.960 --> 1:40:34.240 as two point six seconds. I don't think the glass 1:40:34.479 --> 1:40:37.479 is like rock resistant, but it was. It's pretty resilient. 1:40:38.479 --> 1:40:41.640 Rear wheel drive is gonna start at fifty thousand with 1:40:41.720 --> 1:40:43.519 a two hundred and fifty mile range. That's gonna be 1:40:43.520 --> 1:40:46.920 available in twenty twenty five. All wheel drives seven about 1:40:46.960 --> 1:40:50.160 seventy thousand deliveries next year, three hundred and forty mile range. 1:40:50.600 --> 1:40:54.560 The cyber Beast ninety seven thousand dollars three hundred and 1:40:54.560 --> 1:40:57.120 twenty mile range. Of course, all of those prices include 1:40:57.120 --> 1:40:59.720 the tax credit and the gas savings, which I don't like. 1:40:59.800 --> 1:41:01.920 How the Tesla website does that. Just give me like 1:41:01.960 --> 1:41:05.439 the real price. Let's see what else? Oh you gotay, 1:41:05.479 --> 1:41:07.320 two hundred and fifty dollars for a reservation if you 1:41:07.400 --> 1:41:10.800 want one of these, and that's it. I think they 1:41:10.880 --> 1:41:14.720 delivered ten of them for the first event ever. Note 1:41:15.479 --> 1:41:17.360 you know, you heard my whole thing about Evernote with 1:41:17.560 --> 1:41:19.760 its you know, payment and all this stuff. Well now 1:41:19.800 --> 1:41:22.400 they are limiting free users to just fifty notes. So 1:41:22.520 --> 1:41:26.920 this is new restrictions. Free users get just fifty notes 1:41:27.040 --> 1:41:30.040 and one notebook per account that starts on December fourth, 1:41:30.200 --> 1:41:33.880 twenty twenty three. This is a significant reduction from the 1:41:33.960 --> 1:41:38.719 previous free limit, which is already pretty limiting. Here's the problem. 1:41:39.120 --> 1:41:41.400 This is going to cause people to not use evernoe. 1:41:41.479 --> 1:41:43.160 Do they not want anyone to sign up for this? 1:41:43.320 --> 1:41:45.920 I don't know what their methodology is here. I'm paying 1:41:45.960 --> 1:41:47.479 like one hundred and thirty dollars a year for this 1:41:47.600 --> 1:41:50.679 program only because I love how it helps me organize 1:41:50.720 --> 1:41:53.599 this show. Otherwise I would use a different program if 1:41:53.640 --> 1:41:56.400 I was personally doing notes. You've got so many to 1:41:56.479 --> 1:41:59.839 choose from. I'd say Baar notes if you're on the iOS, 1:42:00.160 --> 1:42:05.840 some Apple notes. If you're on iOS, Google, keep Notion, Obsidian. 1:42:06.080 --> 1:42:09.559 There are so many note taping apps, Joplin, open sourced 1:42:10.640 --> 1:42:13.439 and Google's Nest cameras can now monitor your garage door 1:42:13.520 --> 1:42:16.000 with AI. I don't know about you, but I always 1:42:16.160 --> 1:42:18.160 run outside to see if my garage door is open, 1:42:18.840 --> 1:42:21.400 and most of the time it's not, sometimes it is. 1:42:22.120 --> 1:42:24.160 Now you can just have your nestcam send you a 1:42:24.240 --> 1:42:29.000 notification starting now, so update your software set it up 1:42:29.000 --> 1:42:30.880 in the app. It will tell you when your garage 1:42:30.920 --> 1:42:34.280 door is open or closed. Uses AI for that. All right, 1:42:34.439 --> 1:42:40.759 without further ado, Let's get to the feedbag feedback segment. 1:42:41.680 --> 1:42:44.680 Let's see we asked. I talked about my personal recommendations 1:42:44.680 --> 1:42:48.400 for apps last week, and people submitted theirs. Anna said 1:42:48.479 --> 1:42:52.760 she likes cam Scanner to scan email and file documents. Yes, 1:42:52.840 --> 1:42:55.439 that's a very popular one. Chris said. Two of my 1:42:55.520 --> 1:42:58.560 favorite apps. Scannable my number one favorite app, uses my 1:42:58.640 --> 1:43:01.559 phone to scan and upload in PA for jpeg. Takes 1:43:01.600 --> 1:43:05.719 out the shadows and wrinkles nicely, automatically finds the scanned areas. 1:43:07.000 --> 1:43:09.560 Scannable is from ever Note, or at least it was. 1:43:09.680 --> 1:43:11.479 I'm not sure they're still updating that app, but that 1:43:11.640 --> 1:43:13.800 was one of my favorite scanning apps for a very 1:43:13.880 --> 1:43:17.920 long time. Let's see if it's been updated recently. I 1:43:17.960 --> 1:43:21.320 don't know why my internet is really slow today. While 1:43:21.360 --> 1:43:23.519 that's loading, let's go his other favorite app. 1:43:23.520 --> 1:43:23.640 There. 1:43:23.640 --> 1:43:28.320 It is last updated on December twenty twenty two. Okay, 1:43:28.360 --> 1:43:30.880 so it's still getting updated. Scannable is really really good. 1:43:31.200 --> 1:43:31.880 I love that app. 1:43:32.640 --> 1:43:35.360 Chris says his other favorite is Paprika three. This is 1:43:35.439 --> 1:43:38.280 an excellent recipe manager. I haven't tried the one you mentioned, 1:43:38.320 --> 1:43:42.320 but Paprika has so many incredible features and it grabs 1:43:42.400 --> 1:43:45.800 the just the necessary components of an online recipe. That's 1:43:45.800 --> 1:43:47.400 what I liked about the one I mentioned, which is 1:43:47.479 --> 1:43:49.800 a recipe keeper. You can see all the apps I 1:43:49.960 --> 1:43:51.920 like at rich on tech dot tv. Look for my 1:43:51.960 --> 1:43:57.439 favorite apps of twenty twenty three. Yvonne says RV Parky 1:43:57.800 --> 1:44:00.640 for RV road trip planning. It's easy to use, and 1:44:00.640 --> 1:44:03.679 it supports exporting to a file that navigators like Garmin 1:44:03.920 --> 1:44:07.040 use and ground News collects news articles and rates their 1:44:07.080 --> 1:44:10.720 bias left right center and also their factual accuracy. It 1:44:10.800 --> 1:44:14.879 shows you how media coverages tilts based on their audience. 1:44:15.439 --> 1:44:17.360 Interesting. Let's see. 1:44:19.000 --> 1:44:22.240 Randall says, I have a z flip since day one. 1:44:22.600 --> 1:44:24.680 I've also traded in a Samsung S twenty three. I 1:44:24.760 --> 1:44:27.680 do not agree with your statement phone screen is unusable. 1:44:27.920 --> 1:44:30.240 I find it better than the S twenty three ps 1:44:30.360 --> 1:44:31.519 Apple phone suck. 1:44:33.360 --> 1:44:33.679 Randall. 1:44:33.720 --> 1:44:35.720 I did not say that z flip was unusable. I 1:44:35.760 --> 1:44:40.479 said the fold five was unusable to me, not to everyone. 1:44:40.760 --> 1:44:43.679 But I think that the narrow screen does present its challenges. 1:44:43.720 --> 1:44:45.559 But I think the z flip is excellent. In fact, 1:44:46.080 --> 1:44:47.800 I encourage you to get a z flip if you 1:44:47.920 --> 1:44:52.000 have a standard Samsung phone. It's basically a Samsung phone 1:44:52.040 --> 1:44:52.800 that folds in half. 1:44:52.920 --> 1:44:53.920 So yeah, go for it. 1:44:54.840 --> 1:44:56.880 Jefferson Graham, friend of the show, says, I was just 1:44:56.960 --> 1:44:59.120 listening to the podcast the woman who wanted a smaller 1:44:59.200 --> 1:45:03.160 file size on our photos. Apple defaults to hi C, 1:45:03.400 --> 1:45:06.160 which is the smaller size half the size of JPEG. 1:45:07.240 --> 1:45:07.960 Did some testing. 1:45:08.000 --> 1:45:09.920 You have a couple of options in your settings when 1:45:09.960 --> 1:45:12.120 it comes to your photos. You can go into settings 1:45:12.320 --> 1:45:16.519 Camera formats, and there is a format called in the 1:45:16.560 --> 1:45:20.280 new phone HCHIF, which is the efficient format, and then 1:45:20.320 --> 1:45:25.000 there's most compatible, which is JPEG. Jefferson photographer extraordinaire. He 1:45:25.240 --> 1:45:29.040 likes JPEG. It is much more widely universal. But the 1:45:29.120 --> 1:45:31.720 math is this default is twenty four megapixels on the 1:45:31.760 --> 1:45:36.080 new phones. HIF is two point three megabytes. Twenty four 1:45:36.120 --> 1:45:39.759 megapixels of JPEG is four megabytes, so that's like almost double. 1:45:40.360 --> 1:45:44.720 Twelve megapixel ACHIF is one point seven megabytes, twelve megapixel 1:45:44.800 --> 1:45:48.320 JPEG is three point two. So if you want the 1:45:48.479 --> 1:45:51.200 most out of your phone, I would I would say 1:45:51.280 --> 1:45:55.400 go with the efficient one, which is the HIF or 1:45:55.479 --> 1:45:59.360 the hi C. It's just not always compatible with everything. 1:45:59.479 --> 1:46:01.320 Like I just try to post a picture to Twitter 1:46:01.840 --> 1:46:04.519 and I had to convert the HIF file to a JPEG. 1:46:05.840 --> 1:46:08.600 Steve on Instagram says I wanted to quickly share my 1:46:08.800 --> 1:46:09.680 RV experience. 1:46:09.760 --> 1:46:10.559 This past week. 1:46:11.000 --> 1:46:15.679 We purchased a twenty twenty one Mustang mock Ex Route 1:46:15.720 --> 1:46:17.599 one model two years ago and just took our first 1:46:17.640 --> 1:46:20.160 long road trip to Lake Tahoe from South Orange County. 1:46:20.640 --> 1:46:22.519 Usually it's an eight to ten hour trip. It turned 1:46:22.520 --> 1:46:25.000 into a fifteen hour trip. The charge stations we found 1:46:25.040 --> 1:46:27.400 either didn't work or they took an hour to get 1:46:27.439 --> 1:46:29.720 a full charge, four stops to get to Tahoe. Once 1:46:29.760 --> 1:46:31.639 we made it, we found a charge point station which 1:46:31.720 --> 1:46:34.760 was gonna take thirteen hours for a full charge. Don't 1:46:34.800 --> 1:46:36.760 want to bore you, but the point is they need 1:46:36.840 --> 1:46:39.360 to get the charge times down and safer charge points 1:46:39.400 --> 1:46:42.120 for filling, as well as maintenance on the stations. Before 1:46:42.200 --> 1:46:46.320 I purchased another one. Steve from Instagram Steve, I hear you, buddy, 1:46:46.680 --> 1:46:49.479 That's what I talked about de Rivian. They need to 1:46:49.520 --> 1:46:52.280 get this charging situation figured out. Tesla's got it and 1:46:52.360 --> 1:46:54.280 next year it's gonna get a lot better. But we'll see. 1:46:55.080 --> 1:46:57.880 Chuck says, I just bought the one plus fold and 1:46:57.960 --> 1:46:59.920 I love it. Highly recommended. 1:47:00.080 --> 1:47:00.439 There you go. 1:47:00.600 --> 1:47:03.280 We had a caller earlier Brenda asked about that. There 1:47:03.360 --> 1:47:07.280 you go, Let's see what else do we have. Jeff 1:47:07.320 --> 1:47:09.519 from Frisco, Texas that I found this charger a few 1:47:09.560 --> 1:47:11.360 weeks ago and everyone loves it. Thought you might want 1:47:11.400 --> 1:47:14.840 to share. Love the show. A sent an Amazon link 1:47:15.600 --> 1:47:19.200 that has a portable charger that has all the different 1:47:19.479 --> 1:47:24.280 outputs USB, C micro, USB, Lightning might be overkilled, but 1:47:24.320 --> 1:47:27.120 it's thirty bucks. Not a bad deal, all right. If 1:47:27.160 --> 1:47:28.360 you can believe it, that's going to do it for 1:47:28.439 --> 1:47:30.160 this episode of the show. You can find links to 1:47:30.320 --> 1:47:33.160 everything I mentioned on my website. Just go to rich 1:47:33.240 --> 1:47:36.680 on tech dot tv for the show notes. You can 1:47:36.760 --> 1:47:39.519 find me on social media. I am on rich On 1:47:39.760 --> 1:47:43.519 tech on all of the socials. Coming up next week, 1:47:43.760 --> 1:47:46.200 I will talk about more technology. I don't know what 1:47:46.240 --> 1:47:49.040 I've planned, so we'll just leave it there. More of 1:47:49.080 --> 1:47:51.080 your calls, more of your text, all that good stuff. 1:47:51.560 --> 1:47:53.400 Thank you so much for listening. There are so many 1:47:53.439 --> 1:47:56.280 ways you can spend your time. I do appreciate you 1:47:56.360 --> 1:47:59.479 spending it right here with me. Thank you to everyone 1:47:59.680 --> 1:48:02.600 who makes this show possible. We've got Kim on the 1:48:02.680 --> 1:48:07.760 phone lines. We've got Bobo Bobo on the board. My 1:48:07.920 --> 1:48:10.519 name is rich Demiro, and I think. 1:48:10.400 --> 1:48:10.840 That does it. 1:48:11.080 --> 1:48:13.120 We've got Bill I don't know. There's a lot of 1:48:13.160 --> 1:48:16.519 people that make this show possible. And thank you for 1:48:16.640 --> 1:48:20.519 listening to our holiday music this week. Anyway, get those 1:48:20.520 --> 1:48:23.160 emails to me Rich on tech dot TV. Hit contact. 1:48:24.160 --> 1:48:25.080 We'll see you next week.