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Speaker 1: Google and Apple name the best apps of twenty twenty three.

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Speaker 1: The cyber truck is here. WhatsApp has a secret new

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Speaker 1: feature you need to know about. Plus your tech questions answered.

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Speaker 1: What's going on? I'm Rich Demiro and this is Rich

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Speaker 1: on Tech broadcasting live from Los Angeles, coast to coast.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: that tech should be interesting, useful, and fun. Phone lines

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Speaker 1: are now open. Let's hit the button triple A Rich

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Speaker 1: one oh one. That's eight eight eight seven four to

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Speaker 1: two four one zero one. Give me a call if

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Speaker 1: you have a question about technology. Maybe you need an

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Speaker 1: app recommendation, maybe you're looking for a gift, maybe you

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Speaker 1: just want to say hi. Just kim let those calls through.

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Speaker 1: I don't know, we'll find out. Email is also open.

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Speaker 1: Just go to Rich on tech dot TV, hit the

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Speaker 1: contact button and you will be directed to my inbox.

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Speaker 2: We've got some great guests this week.

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Speaker 1: Steve Churchin of Zypro Technology is going to talk about

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Speaker 1: the whole name drop fiasco. You probably saw the warnings

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Speaker 1: on social media. We'll talk about that face ID security,

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Speaker 1: physical phone security, and all about open Wi Fi networks

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Speaker 1: and whether you should use a VPN. Then we've got

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Speaker 1: Scott Nap, Amazon's director of worldwide Buyer Risk Prevention. He's

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Speaker 1: going to explain the top three holiday shopping scams that

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Speaker 1: involve Amazon, and you want to hear about this so

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Speaker 1: you can avoid them. And finally, a fun interview with

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Speaker 1: Aj Forsyth of Coop. He's got a smart chicken coop

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Speaker 1: that he has invented and it's a lot of fun.

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Speaker 1: You'll hear all about how you can raise chickens in

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Speaker 1: your backyard. And yes, I am tempted to do that.

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Speaker 1: So I went to jingle Ball last night. If you

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Speaker 1: heard the opening music, Yes, we are thick into the

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Speaker 1: holiday season. Can you believe it? Kim is going to

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Speaker 1: give me a hard time for saying, can you believe

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Speaker 1: it's already December? Yes, it happens every year, and yes

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Speaker 1: it happens quicker than I think every single year. Jingle

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Speaker 1: Ball was a fun concert. It's the kids could not

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Speaker 1: We brought the kids. They could not stay up as

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Speaker 1: late as my wife and I. They were literally begging

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Speaker 1: us to go home because they were so tired.

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Speaker 2: My wife and I were.

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Speaker 1: Like, no, we're gonna miss the final two acts, which

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Speaker 1: we had to leave. Now, on the plus side, getting

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Speaker 1: out of the stadium was easy because we were the

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Speaker 1: first to leave. But that concert when I was a kid,

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Speaker 1: was the hottest ticket in town. And I grew up

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Speaker 1: outside New York City Z one hundred powerhouse radio station,

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Speaker 1: and that's all you heard about. And I remember going

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Speaker 1: as a youngster and it was so much fun. At

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Speaker 1: the means, if you know that we were talking, I

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Speaker 1: was talking about this with my wife back in the day.

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Speaker 1: You know, these venues were named after places and people

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Speaker 1: and things in the area you grew up in, and

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Speaker 1: now everything is a brand. So we have, for instance,

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Speaker 1: in Los Angeles Sofi Stadium that has never been known

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Speaker 1: by a different name. But back when I grew up,

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Speaker 1: it was you know, Metalands Arena, then it became Continental

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Speaker 1: Airlines Arena. Every arena now has a name. You know,

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Speaker 1: Staple Center was a big one when they built that.

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Speaker 1: It was Staple Center. Now it's Crypto dot Com. But

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Speaker 1: it's just really interesting how the naming rights of stadiums

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Speaker 1: have now kind of taken away from the place they're

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Speaker 1: in and now it's just a brand. It's just a

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Speaker 1: little shift. So this arena we went to last night

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Speaker 1: was called the Kia form, when back in the day

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Speaker 1: it was just the form. That's what it was, right,

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Speaker 1: great way, Oh Bobo corrected me. It was a great

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Speaker 1: Western form always forever.

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Speaker 2: Okay, there you go. See so anyway, so look, it's.

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Speaker 1: Been intertwined, I guess, ever since the beginning of time.

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Speaker 1: But let's see, I've got my ugly Windows holiday sweater on,

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Speaker 1: so if you want to see that, you can find

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Speaker 1: me on x at rich on Tech if you want

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Speaker 1: to see what that looks like. Windows has been sending

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Speaker 1: me their ugly Christmas sweater now for probably five or

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Speaker 1: six years, and it is a hit. Every time I

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Speaker 1: go to a holiday party. It is always a hit,

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Speaker 1: so much fun to wear. This year, I got a medium,

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Speaker 1: so it's a just a little bit tighter than in

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Speaker 1: yours past.

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Speaker 2: But I think I'll go with the large again next year.

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Speaker 2: All right.

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Speaker 1: If you want to follow along with the show today,

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Speaker 1: rich on tech dot tv slash wiki is where you

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Speaker 1: can find everything I talk about.

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Speaker 2: I figured I'm gonna see how much time I have here.

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Speaker 1: I want to talk about some of the holiday gifts

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Speaker 1: that I like, some of the things that I think

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Speaker 1: are tried and true, some of the gifts I like.

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Speaker 1: I've got them all linked up on my website, rich

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Speaker 1: on tech dot, TV slash Shop, and these are the

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Speaker 1: things that I've tested that I like, I think are cool,

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Speaker 1: and I'm just gonna go through them. I know it's

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Speaker 1: gonna be a lot, but I'll try to get through

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Speaker 1: as many as possible. This I thought was really interesting

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Speaker 1: from a company called twelve South. They make a lot

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Speaker 1: of accessories for iOS and Apple products.

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Speaker 2: They have what's called the time Porter.

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Speaker 1: So if you're like Bobo who changes his sneakers every

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Speaker 1: day to match his outfit, maybe you change your Apple

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Speaker 1: watch band to match what you're wearing. And this is

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Speaker 1: a wall mount where you can display your Apple watch

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Speaker 1: bands and hold them in there. It's called the time Porter.

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Speaker 1: That's thirty bucks. I thought that was pretty cool. If

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Speaker 1: you have one of these Amazon firetvs, I highly recommend

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Speaker 1: you upgrade your remote control, or if you know someone

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Speaker 1: that has a fireTV. The Alexa Voice Remote Pro is

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Speaker 1: really really good. You know why because it has a

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Speaker 1: few upgrades over the standard remote that comes in the box.

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Speaker 2: This is thirty bucks.

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Speaker 1: And not only does it have which I think is

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Speaker 1: the best feature, a remote finder, so you can ask

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Speaker 1: your fireTV, hey, where's my remote?

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Speaker 2: And your remote will beep?

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Speaker 1: How many times has your remote got caught in the

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Speaker 1: seat cushions of your couch?

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Speaker 2: Mine? Many times this has saved me.

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Speaker 1: It also has backlit buttons, so that means you can

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Speaker 1: actually see them in the dark. And it's got two

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Speaker 1: customizable buttons, so yes, they have a couple of buttons.

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Speaker 1: You can't change like a Netflix shortcut, but you can

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Speaker 1: program one and.

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Speaker 2: Two, so whatever you like.

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Speaker 1: Let's say your favorite streaming service, you can just program

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Speaker 1: that into the button there, and that means you can

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Speaker 1: go to that quickly. And yes, I say button weird.

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Speaker 1: I'm from Jersey. What can I say? It's just who

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Speaker 1: I am. Another product from twelve South I really really

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Speaker 1: like and I wish I had this during the Zoom days,

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Speaker 1: during the pandemic. It's called the high Rise and this

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Speaker 1: is a little you know how you stacked up boxes

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Speaker 1: to put your computer higher so that the webcam would

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Speaker 1: look you in the eyes better. Well, this is It's

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Speaker 1: called the high Rise and it's an adjustable stand for

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Speaker 1: your computer, and again with all of these products, I

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Speaker 1: would wait for them to go on sale. So if

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Speaker 1: you go to that website I mentioned rich on tech

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Speaker 1: dot tv last Shop, it's going to bring you my

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Speaker 1: Amazon page. Make sure that you look for stuff that

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Speaker 1: says on sale or lower price or thirty percent off.

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Speaker 1: Because I don't recommend buying anything at full price. Just

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Speaker 1: wait for it to go on sale, put it in

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Speaker 1: your cart, wait for the price to drop. I've been

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Speaker 1: playing with the Metaquest three. This is Facebook's newest virtual

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Speaker 1: reality headset. It's five hundred dollars, so yes, it is expensive,

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Speaker 1: but it is pretty good. And it's not maybe as

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Speaker 1: good as the Apple one that's going to come out.

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Speaker 1: But this is five hundred compared to thirty five hundred,

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Speaker 1: so what do you expect. It's like a quarter a

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Speaker 1: fraction of the price. The big improvement with this headset

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Speaker 1: is the pass through, so now it's much more mixed

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Speaker 1: reality compared to the old one. The old one you

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Speaker 1: couldn't the cameras weren't that good if you were looking

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Speaker 1: at your area around you. This you can actually see

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Speaker 1: the room you're in and everything is augmented on top

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Speaker 1: of that. Okay, if you want something really inexpensive that

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Speaker 1: every single person on your list can use. It is

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Speaker 1: called the cord brick cord bric. This is a weighted

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Speaker 1: chord holder. You know how you put a chord on

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Speaker 1: your desk and as soon as you unplug it from

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Speaker 1: your computer or laptop or phone, it falls off the

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Speaker 1: back of the desk and it slides down. Well, this

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Speaker 1: is a little holder. It's kind of a weighted brick.

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Speaker 1: It's almost like a rubbery brick that you just put

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Speaker 1: the cord in and you can put multiple cords in

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Speaker 1: there so that when you're not using them they actually

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Speaker 1: stay on your desk. That's twelve bucks. I think you

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Speaker 1: go buy that without a going on sale. A lot

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Speaker 1: of people ask me about an antenna for TV. And

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Speaker 1: this is a company that I have loved for so long.

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Speaker 1: It's called Mohuhu. They make a compact antenna that is

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Speaker 1: just about thirty dollars. You plug it into your back

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Speaker 1: of your TV and it gets all the local stations

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Speaker 1: you know, depending on how far you are and what

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Speaker 1: your signal looks like. But I plug this into my

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Speaker 1: TV to test it out. I've got maybe you know,

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Speaker 1: thirty forty stations that it picked up and some.

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Speaker 2: Of them will come in clearer than others.

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Speaker 1: But with digital TV, it's either you get it or

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Speaker 1: you don't, and they make one that's a thirty mile

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Speaker 1: range or a fifty mile range. This is a great

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Speaker 1: microphone that I have discovered if you're trying to get

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Speaker 1: into podcasting or doing something like that. It's called Austrian

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Speaker 1: Audio Me Creator MI Creator Studio USB MIC. This is incredible.

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Speaker 1: It's two hundred dollars, so it's a little on the

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Speaker 1: price your side, but this is probably one of the

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Speaker 1: best microphones that I have tested. If you're trying to

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Speaker 1: do a podcast or anything else. Some of the segments

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Speaker 1: you hear on this show that are pre recorded, I

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Speaker 1: record them at home on that and it is incredible.

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Speaker 1: So it's again the Austrian Audio Me Creator Studio USBC MIC.

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Speaker 1: So if you have someone in your life that's trying

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Speaker 1: to start a podcast, it is a great microphone for that. Now,

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Speaker 1: this is a lot of fun Minioki. I have broken

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Speaker 1: this out at some of the dinner parties I have

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Speaker 1: at my house. At the end of the night, when

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Speaker 1: everyone you knows feeling no pain, having a good time,

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Speaker 1: I break out the Sway Minioki led Go Mini Karaoke.

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Speaker 1: This is a portable karaoke system forty five bucks and

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Speaker 1: it has a nice light on. It's got a microphone

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Speaker 1: and you just link it up to your Bluetooth phone

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Speaker 1: and next thing you know, you are doing karaoke. Crowd

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Speaker 1: pleaser for forty five dollars. So the Sway Minioki is

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Speaker 1: really fun. Nintendo Switch old ed can't go wrong with that.

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Speaker 1: It's the highest Nintendo switch. I think next year they're

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Speaker 1: coming out with the new switch, but this one is

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Speaker 1: still really fun and people just love this thing. Speaking

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Speaker 1: of the Fire TV if you need a new one,

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Speaker 1: the fireTV stick four K Max is the newest, latest, greatest.

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Speaker 1: It's sixty dollars. Wait for it to go on sale. Okay,

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Speaker 1: oh wow. They actually have a cheaper savings code, so

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Speaker 1: if you press redeem, looks like it's thirty dollars. So

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Speaker 1: the thing about this Fire TV stick four K Max,

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Speaker 1: which is better than the previous ones, is that it

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Speaker 1: has what Amazon calls an ambient experience, which means it

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Speaker 1: shows stuff on your screen when you're not using it.

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Speaker 1: I've got this tripod selfie stick standing up right in

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Speaker 1: front of me, right now. I use it to take

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Speaker 1: my picture on Twitter right now. It's called the Tone

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Speaker 1: of sixty inch cell phone selfie stick. And this is

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Speaker 1: a compact tripod. It's really really good. It's twenty three

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Speaker 1: ninety nine. I keep this in my bag at all times.

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Speaker 1: If you ever need a sixty inch tripod, it is

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Speaker 1: incredible and I just keep it in my bag and

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Speaker 1: you always got a way to do stuff. Now if

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Speaker 1: you want a smaller tripod, this one is really great.

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Speaker 1: It's called the Tentacle Pro and I love this tripod.

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Speaker 1: It is thirty dollars and it's a flexible suction mount tripod.

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Speaker 1: It sticks anywhere and holds your phone, it holds your GoPro.

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Speaker 1: It is one of the most creative tripods I've ever used.

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Speaker 1: I keep this in my bag as well. And they

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Speaker 1: have a brand new model, the Tentacle Pro. This was

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Speaker 1: on Shark Tank. I've been in touch with the guy

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Speaker 1: who started it. He has a great story. He had

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Speaker 1: like I think ten dollars to his name in his

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Speaker 1: bank account when he went on Shark Tank and guess what,

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Speaker 1: he got a deal and the rest is history. He's

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Speaker 1: doing he's doing pretty well ever since. Let's see oh

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Speaker 1: anchor nanopower bank. You gotta get one of these. You

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Speaker 1: plug it into the bottom of your phone. It keeps

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Speaker 1: it charged, all right. It's all linked up on the

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Speaker 1: website rich on tech dot tv h slash shop eighty

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Speaker 1: eight rich one on one eight eight eight seven four

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Speaker 1: to two four one zero one. You are listening to

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Speaker 1: rich on tech. Welcome back to rich on Tech. Rich

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Speaker 1: Demiro here hanging out with you talking technology at triple

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Speaker 1: eight rich one oh one eighty eight seven four to

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Speaker 1: two four one zero one. If you don't get through

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Speaker 1: the first time, be sure to give us another call

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Speaker 1: because Kim is busy answering those lines. And uh sometimes

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Speaker 1: you know, it goes to voicemail or it goes to

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Speaker 1: the I don't even know what it does when it

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Speaker 1: doesn't when you get too many people. But anyway, if

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Speaker 1: you don't get through the first time, just give it

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Speaker 1: another call. Eighty eight rich one on one eight eight

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Speaker 1: eight seven four to two four one zero one. You

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Speaker 1: can also go to the website rich on tech dot TV.

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Speaker 1: Hit contact and I know I gave you a lot

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Speaker 1: of stuff earlier, so if you want to link to that,

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Speaker 1: you can go to rich on Tech dot tv slash shop.

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Speaker 1: Basically the website will give you all. Let's see here,

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Speaker 1: Larry said, if I'm selling my iPhone fourteen promax, is

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Speaker 1: it okay to give out the IMEI and serial number?

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Speaker 1: Can the person asking for it program the phone in

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Speaker 1: their name before paying me?

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Speaker 2: Is this a scam? Larry?

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Speaker 1: Typically the IMEI number is the main kind of number

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Speaker 1: on a phone, on a smartphone, and there are some

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Speaker 1: scams that can that could involve that, And in general,

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Speaker 1: if you're selling a smartphone, you do have to be

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Speaker 1: very careful about the information you give away. I don't

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Speaker 1: think the person's going to be able to program the

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Speaker 1: phone in their name because this is an iPhone and

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Speaker 1: that's connected to you and your account.

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Speaker 2: So there is if you go to like swapa.

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Speaker 1: Dot com slash Imei, there is an Imei check which

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Speaker 1: you can put the phone number in there and then

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Speaker 1: show people that link. So maybe that's a good way

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Speaker 1: of doing it. But a lot of people do ask

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Speaker 1: for that serial number. I probably would not give them.

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Speaker 1: I don't think they need that, But in general I

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Speaker 1: did ask my friend who sells a lot of phones.

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Speaker 1: He said that the serial number is a big no no.

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Speaker 1: The Imei is probably okay, but typically you would give

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Speaker 1: it out after your paid, and that way the person

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Speaker 1: can make sure that the Imei is clean, which means

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Speaker 1: the phone is not stolen. But yeah, you gotta be careful,

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Speaker 1: especially person to person transactions with smartphones, because there are

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Speaker 1: just so many scam artists out there, and believe me,

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Speaker 1: they do try to do some stuff that you and

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Speaker 1: I can't even think about. Angelina says, what do you

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Speaker 1: think about the meta Quest three? My son wants it

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Speaker 1: for Christmas, but he already has the two? Is it

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Speaker 1: worth getting the three? So the Metaquest two versus the three?

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Speaker 1: Like I mentioned earlier, the three is double the price

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Speaker 1: right now, so it's five hundred dollars versus two fifty.

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Speaker 1: If he already has the two and he likes it,

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Speaker 1: I mean, I would say probably sell that and get

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Speaker 1: him the three because the three is going to have

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Speaker 1: better resolution, it's going to have better pass through video,

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Speaker 1: and it's going to be faster and so I it

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Speaker 1: also has better controllers too, longer battery life. I mean,

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Speaker 1: so there are some advantages, and I think that your

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Speaker 1: son would probably if he enjoys the one that he

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Speaker 1: has already, I think he's just gonna like this one

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Speaker 1: even more. My main concern is if he has the

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Speaker 1: two and he's not really using it and done don't

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Speaker 1: get him the three. But if he has the two

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Speaker 1: and he loves it, then I think the three is

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Speaker 1: going to be a really nice upgrade, and he can

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Speaker 1: always sell the two on, you know, something like Facebook,

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Speaker 1: Marketplace or whatever. Darren Roade in how do I deactivate

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Speaker 1: the function on my Samsung Galaxy S twenty three plus

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Speaker 1: that alerts someone who sends me a text that I

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Speaker 1: read it. I don't want them to see that I

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Speaker 1: read it. I love your show, Thanks Darren. You can

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Speaker 1: go into your settings. This is RCS chats. Everyone thinks

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Speaker 1: only Apple has the lock on the chat messaging with

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Speaker 1: I message, but no Android phones have this as well.

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Speaker 1: They call it RCS messaging, and in fact Apple's going

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Speaker 1: to adopt this as well. But if you go into

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Speaker 1: your messages app on your Samsung phone, you go into

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Speaker 1: your settings and then tap RCS chats. RCS stands for

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Speaker 1: Rich Communications Services, and so if you tap inside that chats,

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Speaker 1: it says read receipts, and that's what you want to do.

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Speaker 1: Some people say red receipts. I like to say read receipts.

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Speaker 1: You know, I guess it's tomato tomato. But if you

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Speaker 1: disable that functionality, they will not see when you read

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Speaker 1: their message. You can also disable the typing indicator and

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Speaker 1: some other options in there. But there's a lot of

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Speaker 1: real time options that they have built into the messages

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Speaker 1: app now on both iPhone and Android, and coming next year,

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Speaker 1: it's going to be much more universal with all of

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Speaker 1: these features. So when you message someone from an iPhone

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Speaker 1: to Android or vice versa, it'll work almost the same

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Speaker 1: way next year. I cannot wait for that. That is

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Speaker 1: going to be such a big deal. Coming up next,

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Speaker 1: we've got Steve's Churchin of zipro technology. He is going

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Speaker 1: to talk about that whole name drop security warning you

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Speaker 1: probably saw on social media. Eighty eight rich one o

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Speaker 1: one eight eight eight seven four to two, four to

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Speaker 1: one zero one. This is rich on Tech. Welcome back

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Speaker 1: to rich on Tech. Rich Demiro here hanging out with you,

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Speaker 1: talking tech at eight eight eight rich one oh one

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Speaker 1: eighty eight seven four to two four one zero one,

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Speaker 1: the website rich on Tech dot TV. Joining me now

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Speaker 1: Steve Churchin of Zypro Technology.

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Speaker 2: Steve is a.

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Speaker 1: Cyber security expert and a great resource. Talk to him

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Speaker 1: a bunch of times on TV. Welcome to the show,

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Speaker 1: Steve Rich.

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Speaker 3: How are you doing.

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Speaker 2: I'm doing fantastic. How are you today?

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Speaker 3: Doing wonderful?

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Speaker 1: All right, So let's let's talk about this name Drop

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Speaker 1: security warning. So this was a bunch of police I

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Speaker 1: guess social media. Police departments posted a warning on like

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Speaker 1: Facebook and Twitter and all these places about name Drop,

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Speaker 1: this iOS seventeen feature that lets you bump two phones

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Speaker 1: together to exchange contact information, and they said you should

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Speaker 1: turn this off because it's dangerous. You could walk past

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Speaker 1: someone and they can steal your identity or your at

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Speaker 1: least your contact info.

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Speaker 2: What did you make of this situation?

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Speaker 3: Yeah, it's interesting how misconceptions can spread so quickly, especially

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Speaker 3: in the social media world. This is a perfect example

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Speaker 3: of how misinformation going viral causes unnecessary concern. I think

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Speaker 3: the original post was from the Watertown, Massachusetts Police Department,

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Speaker 3: where they warned parents in the public to turn this

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Speaker 3: feature off. And the way it was described in the

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Speaker 3: Facebook post was anybody can essentially get close to your

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Speaker 3: phone and steal your contact information, your picture, and other

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Speaker 3: aspects of it. And then this just went viral. Is

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Speaker 3: every other police department, it seems like, reposted this without

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Speaker 3: validating any of this information, and us looking at it

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Speaker 3: from a cybersecurity and privacy point of view, started realizing, no,

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Speaker 3: that's not really the case, and just one post just

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Speaker 3: turned into something a lot of fear mongering out there.

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Speaker 2: Okay, real quick.

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Speaker 1: I just looked up the original post, okay, and I

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Speaker 1: was wondering if they actually edited it since the original,

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Speaker 1: and they did so. The original said, with this feature enabled,

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Speaker 1: anyone can place their phone next to yours or your

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Speaker 1: child's and automatically receive their contact information and it says

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Speaker 1: their picture, phone, number, email, and more. And then if

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Speaker 1: you look at the current iteration, it says oh, with

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Speaker 1: a tap of your unlocked screen. So they did change

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Speaker 1: it because they knew that this was kind of fake information.

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Speaker 4: That's exactly right.

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Speaker 3: That's the post we woke up to Monday morning saying

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Speaker 3: that anybody can walk by your child's phone and steal

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Speaker 3: their information. Obviously not true, not the case, and Apple

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Speaker 3: values privacy, consent in security immensely. That's why this feature

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Speaker 3: was very well bought out. For this to work, both

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Speaker 3: phones have to be unlocked, so you can't just walk

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Speaker 3: up to a locked phone tap your phone on it

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Speaker 3: and expect to take their information or their contact card

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Speaker 3: download that onto your phone. So both phones have to

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Speaker 3: be unlocked, and the tops of both phones need to

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Speaker 3: be touching, so they can be face to face. The

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Speaker 3: tops can be touching or they can be on top

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Speaker 3: of each other. The important part is both users will

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Speaker 3: receive a prompt asking them what to do. Do you

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Speaker 3: want to share or do you want to receive? Without

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Speaker 3: approving that prompt, nothing is happening, No exchange is taking place,

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Speaker 3: and this only affects new contacts. So new contacts can

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Speaker 3: be transferred from phone to phone, but doing name drop

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Speaker 3: won't update a contact. And then each person, any person

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Speaker 3: can pull their phone away and the transfer immediately stops.

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Speaker 3: So you can hit the power button on the side

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Speaker 3: to lock your phone and the transfer stops. So it's

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Speaker 3: not as if the first what the first post made

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Speaker 3: it out to be, where anybody can just walk by

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Speaker 3: your phone and steal your child's information. It's not the case.

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Speaker 3: So privacy and consent we're a big part of this feature.

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Speaker 1: It's so wild how this stuff happens. Because I woke

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Speaker 1: up to a bunch of people emailing me about this,

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Speaker 1: and I thought I knew how this feature worked, and

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Speaker 1: then I was like, well, wait a second, am I wrong?

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Speaker 2: Like did I?

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Speaker 1: There's no way Apple would do this, And so of

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Speaker 1: course I grab my wife's phone and I started like

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Speaker 1: tapping them together in like different ways, and I was like, no,

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Speaker 1: the screens are they have to be unlocked and you

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Speaker 1: have to press share for this to happen. And so

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Speaker 1: of course I had to post on my Instagram to

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Speaker 1: like clear the air. But by that time things had

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Speaker 1: gone so viral. But I guess the tech world now

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Speaker 1: agrees that this was pretty much a case of like misinformation.

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Speaker 3: Absolutely, and but it's not for not too because Apple

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Speaker 3: does have a track record in the past of enabling

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Speaker 3: features without really publicizing the how to use that feature

435
00:22:31,840 --> 00:22:34,920
Speaker 3: or what it's about. So this one was a lot

436
00:22:34,920 --> 00:22:37,399
Speaker 3: of hype for nothing. But there have been instances in

437
00:22:37,440 --> 00:22:39,399
Speaker 3: the past where you take a look at a feature

438
00:22:39,440 --> 00:22:42,320
Speaker 3: and go, I wish I knew about that before it

439
00:22:42,359 --> 00:22:44,000
Speaker 3: was automatically turned on my phone.

440
00:22:44,359 --> 00:22:47,760
Speaker 1: Okay, now you have a post on your LinkedIn about

441
00:22:49,320 --> 00:22:52,399
Speaker 1: basically what someone could do with your phone even if

442
00:22:52,440 --> 00:22:53,920
Speaker 1: it's locked, And so do you want to do you

443
00:22:53,960 --> 00:22:55,240
Speaker 1: want to talk about that a little.

444
00:22:55,000 --> 00:22:57,720
Speaker 3: Bit that's a great story too, and it's ironic that

445
00:22:57,800 --> 00:23:00,000
Speaker 3: it happened to me, somebody who's been in the cyber

446
00:23:00,040 --> 00:23:02,920
Speaker 3: security world for so long. So about a year ago,

447
00:23:03,440 --> 00:23:05,399
Speaker 3: I was in London and I'm coming out of the

448
00:23:05,480 --> 00:23:08,960
Speaker 3: underground station and just like anybody else does, I'm calling

449
00:23:08,960 --> 00:23:11,240
Speaker 3: an uber so I can get to my next destination

450
00:23:11,280 --> 00:23:14,119
Speaker 3: from the train station over to my hotel. So I

451
00:23:14,200 --> 00:23:17,120
Speaker 3: called the uber, or I went into the app and

452
00:23:17,400 --> 00:23:20,080
Speaker 3: ordered an Uber. And as the uber is getting close,

453
00:23:20,160 --> 00:23:22,560
Speaker 3: I'm walking up to the curb to meet my right

454
00:23:22,600 --> 00:23:24,360
Speaker 3: I can see it coming down the street. Now it's

455
00:23:24,440 --> 00:23:28,119
Speaker 3: Christmas time or holiday time, so London's immensely busy during

456
00:23:28,119 --> 00:23:30,720
Speaker 3: that time. So as I'm walking up to the curb

457
00:23:30,960 --> 00:23:33,120
Speaker 3: and I'm holding out my phone so i can see

458
00:23:33,240 --> 00:23:36,560
Speaker 3: the license plate number matches what's on my app, I

459
00:23:36,600 --> 00:23:40,960
Speaker 3: feel pressure on my hand and my phone immediately disappeared

460
00:23:40,960 --> 00:23:43,960
Speaker 3: from my hand. Oh wow, guy on a bicycle came

461
00:23:44,040 --> 00:23:46,560
Speaker 3: by and snatched the phone right out of my hand

462
00:23:46,720 --> 00:23:48,840
Speaker 3: as I was standing on the curb to get.

463
00:23:48,760 --> 00:23:49,399
Speaker 4: Into my Uber.

464
00:23:49,640 --> 00:23:50,880
Speaker 2: Oh my gosh.

465
00:23:51,240 --> 00:23:53,560
Speaker 3: So panic sets in, going what do I do?

466
00:23:53,640 --> 00:23:54,320
Speaker 5: What do I do?

467
00:23:54,600 --> 00:23:57,439
Speaker 3: So I make my way to my hotel, I quickly

468
00:23:57,480 --> 00:24:02,520
Speaker 3: get on my MacBook to try and track my phone. Well,

469
00:24:02,560 --> 00:24:04,760
Speaker 3: this is where the fun starts. I don't remember my

470
00:24:05,119 --> 00:24:10,080
Speaker 3: iCloud password. So let it be known that if you

471
00:24:10,240 --> 00:24:12,520
Speaker 3: think I find my phone is going to help you

472
00:24:12,520 --> 00:24:14,880
Speaker 3: in a situation like this. Unless you can log in

473
00:24:14,920 --> 00:24:18,560
Speaker 3: from another device and know your password, you're not getting in.

474
00:24:18,600 --> 00:24:21,159
Speaker 3: You're not tracking that phone. So I was able to

475
00:24:21,200 --> 00:24:23,520
Speaker 3: finally get in, reset my password, and I get in

476
00:24:23,760 --> 00:24:26,879
Speaker 3: and I can see that the last destination of my

477
00:24:26,960 --> 00:24:30,479
Speaker 3: phone was probably ten feet from where my phone was stolen.

478
00:24:30,960 --> 00:24:33,600
Speaker 3: And I'm going, how is this possible? Because my phone

479
00:24:33,640 --> 00:24:36,520
Speaker 3: was locked. My phone immediately as the screen, within ten

480
00:24:36,600 --> 00:24:39,439
Speaker 3: seconds goes dark. How did somebody put my phone in

481
00:24:39,520 --> 00:24:44,159
Speaker 3: airplane mode? So I called the phone company, or I

482
00:24:44,200 --> 00:24:47,960
Speaker 3: called T Mobile. I called all my banks and canceled everything,

483
00:24:48,440 --> 00:24:49,760
Speaker 3: and then I made my way down to the Apple

484
00:24:49,800 --> 00:24:51,800
Speaker 3: Store because I need a new phone. I'm stuck in London,

485
00:24:51,880 --> 00:24:54,479
Speaker 3: I don't have a phone, and I've got work to

486
00:24:54,480 --> 00:24:56,879
Speaker 3: do for the next week. I walked into the Apple

487
00:24:56,920 --> 00:25:00,520
Speaker 3: store and I explained my situation to a very nice

488
00:25:00,560 --> 00:25:03,120
Speaker 3: lady who's helping me, and she said, I'm the fifth

489
00:25:03,160 --> 00:25:06,160
Speaker 3: person that evening to walk in with the exact same

490
00:25:06,240 --> 00:25:08,439
Speaker 3: problem happening to them, their phone being snatched out of

491
00:25:08,440 --> 00:25:08,840
Speaker 3: their hand.

492
00:25:08,960 --> 00:25:10,840
Speaker 1: So they snatched out of your hand when it's when

493
00:25:10,880 --> 00:25:11,600
Speaker 1: it's unlocked.

494
00:25:11,680 --> 00:25:14,520
Speaker 3: Basically it was, Yes, it was unlocked, but it locks

495
00:25:14,600 --> 00:25:16,760
Speaker 3: right away. As soon as the screen has flipped away

496
00:25:16,880 --> 00:25:19,000
Speaker 3: or whatever the setting is, it locks right away.

497
00:25:19,240 --> 00:25:19,520
Speaker 2: Okay.

498
00:25:20,200 --> 00:25:23,119
Speaker 3: So I asked, what what are they going to do

499
00:25:23,200 --> 00:25:25,800
Speaker 3: with the phone. It's a brick, it's locked, it's under

500
00:25:25,920 --> 00:25:27,560
Speaker 3: my name, it's under my account.

501
00:25:27,720 --> 00:25:28,359
Speaker 5: What can they do?

502
00:25:28,600 --> 00:25:31,560
Speaker 3: Sure, she says, well, they send it off to China

503
00:25:31,920 --> 00:25:34,040
Speaker 3: and there's a couple of folks out there that can

504
00:25:34,200 --> 00:25:36,720
Speaker 3: rewrite whatever needs to be rewritten, and then they'll take

505
00:25:36,760 --> 00:25:39,960
Speaker 3: those phones and then they'll sell sell them in other

506
00:25:40,000 --> 00:25:43,960
Speaker 3: countries like Nigeria, like Iraq, like other places.

507
00:25:44,480 --> 00:25:46,800
Speaker 1: So the advice I give people in saying a phone

508
00:25:46,880 --> 00:25:49,600
Speaker 1: an iPhone is worthless if it's stolen is not really true.

509
00:25:49,800 --> 00:25:51,879
Speaker 3: It's not really true apparently, And I could follow my

510
00:25:52,080 --> 00:25:54,879
Speaker 3: So the interesting part was I could follow my phone

511
00:25:55,119 --> 00:25:57,040
Speaker 3: on the Find my iPhone app. So I followed it

512
00:25:57,080 --> 00:26:02,800
Speaker 3: from London to Abo. From Abu Dhabi it went to Shenzen,

513
00:26:03,040 --> 00:26:06,760
Speaker 3: and from Shenzen it went to Legos, Nigeria. Now, I

514
00:26:06,760 --> 00:26:09,159
Speaker 3: don't know what happened in the whole process, but apparently

515
00:26:09,200 --> 00:26:11,080
Speaker 3: it's not what we thought. The phone's not a brick.

516
00:26:11,920 --> 00:26:14,600
Speaker 3: The lesson learned here and I learned this the hard

517
00:26:14,640 --> 00:26:16,760
Speaker 3: way is I thought, when my phone is locked, nobody

518
00:26:16,800 --> 00:26:19,439
Speaker 3: can do anything to it. But the default setting on

519
00:26:19,600 --> 00:26:23,400
Speaker 3: iPhones is even if the phone is locked, you can

520
00:26:23,520 --> 00:26:27,920
Speaker 3: get into control center and put the phone into airplane mode.

521
00:26:28,560 --> 00:26:31,879
Speaker 3: So let it be known that if anybody takes your phone,

522
00:26:32,280 --> 00:26:36,760
Speaker 3: they can immediately put it into airplane mode and that

523
00:26:36,920 --> 00:26:40,000
Speaker 3: stops find my iPhone or anybody else from tracking that

524
00:26:40,080 --> 00:26:42,960
Speaker 3: phone and knowing where it is. So, like I said,

525
00:26:43,000 --> 00:26:45,000
Speaker 3: I learned in the hard way. But the setting is there.

526
00:26:45,040 --> 00:26:47,480
Speaker 3: I've got that setting on now or I've turned it

527
00:26:47,520 --> 00:26:50,080
Speaker 3: off now where nothing can be done to my phone

528
00:26:50,160 --> 00:26:52,000
Speaker 3: without me personally unlocking it.

529
00:26:52,119 --> 00:26:54,639
Speaker 1: And you can do that by going into settings, face

530
00:26:54,680 --> 00:26:57,080
Speaker 1: ID and passcode, and there's a whole bunch of settings

531
00:26:57,080 --> 00:26:59,280
Speaker 1: that says you know and they're all on by default,

532
00:26:59,359 --> 00:27:02,480
Speaker 1: which is it's like, lets you look at the today view,

533
00:27:02,560 --> 00:27:07,320
Speaker 1: notification center, control center, lockscreen, widgets, live activity, Siri, reply

534
00:27:07,400 --> 00:27:10,200
Speaker 1: with messages, wallet, all these things that can be done

535
00:27:10,240 --> 00:27:12,800
Speaker 1: when your phone is locked, so you want to turn

536
00:27:12,880 --> 00:27:15,320
Speaker 1: that off, all those off basically if you don't want this.

537
00:27:15,400 --> 00:27:17,359
Speaker 1: Now here's the thing. The iPhone is so good with

538
00:27:17,400 --> 00:27:20,000
Speaker 1: face ID. If you're looking at your phone and you

539
00:27:20,040 --> 00:27:22,320
Speaker 1: want to use some of these functions, you'll be fine

540
00:27:22,320 --> 00:27:25,080
Speaker 1: because it's going to unlock instantly. It's if it's it's

541
00:27:25,080 --> 00:27:27,200
Speaker 1: with someone else trying to look at it, they won't

542
00:27:27,200 --> 00:27:28,159
Speaker 1: be able to do this stuff.

543
00:27:28,640 --> 00:27:29,520
Speaker 4: That is exactly right.

544
00:27:29,600 --> 00:27:30,040
Speaker 2: Rich stuff.

545
00:27:30,080 --> 00:27:33,920
Speaker 3: You go into face ID settings, turn everything off because

546
00:27:34,200 --> 00:27:36,200
Speaker 3: just like you said, you pick up the phone, it's

547
00:27:36,200 --> 00:27:38,240
Speaker 3: going to recognize you, it's going to unlock the phone.

548
00:27:38,240 --> 00:27:40,280
Speaker 3: Those features are going to be available to you but

549
00:27:40,400 --> 00:27:43,320
Speaker 3: nobody else. So you're not losing any functionality by turning

550
00:27:43,359 --> 00:27:46,840
Speaker 3: those settings off. You're gaining a lot of value in

551
00:27:46,920 --> 00:27:49,240
Speaker 3: privacy and security turning those settings off.

552
00:27:49,359 --> 00:27:51,160
Speaker 2: And two other things I just wanted to touch upon

553
00:27:51,240 --> 00:27:51,680
Speaker 2: real quick.

554
00:27:52,080 --> 00:27:54,760
Speaker 1: If you need to find your phone, it's iCloud dot

555
00:27:54,760 --> 00:27:57,960
Speaker 1: com slash find from like a web browser, and on

556
00:27:58,119 --> 00:28:01,040
Speaker 1: Android they have a similar functionality. If you go to

557
00:28:01,119 --> 00:28:04,480
Speaker 1: Android dot com slash find, you can look at where

558
00:28:04,480 --> 00:28:07,000
Speaker 1: all of your Android devices are. And then this is

559
00:28:07,040 --> 00:28:09,240
Speaker 1: something that you actually inspired me, Steve, when I was

560
00:28:09,280 --> 00:28:12,560
Speaker 1: reading about this turning off the stuff. You can actually

561
00:28:12,600 --> 00:28:15,480
Speaker 1: ask an iPhone. You can ask Siri, whose phone is this?

562
00:28:16,040 --> 00:28:18,680
Speaker 1: And it'll tell you whose phone it is. Now, if

563
00:28:18,720 --> 00:28:21,480
Speaker 1: your phone is locked, it will say just the person's

564
00:28:21,520 --> 00:28:24,160
Speaker 1: first name, and if it's unlocked, it'll say the person's

565
00:28:24,160 --> 00:28:27,440
Speaker 1: full name. And again you if you did turn off

566
00:28:27,480 --> 00:28:30,320
Speaker 1: what you're saying, which is Siri when it's locked, they

567
00:28:30,320 --> 00:28:31,879
Speaker 1: wouldn't be able to do this at all, so they

568
00:28:31,880 --> 00:28:35,480
Speaker 1: won't even know whose phone it is either, right, exactly right,

569
00:28:36,480 --> 00:28:39,680
Speaker 1: So we got we gotta go. But in general, you know,

570
00:28:39,720 --> 00:28:41,640
Speaker 1: you deal with security stuff all the time, and you

571
00:28:41,680 --> 00:28:44,040
Speaker 1: just told a story of how something happened to you

572
00:28:44,080 --> 00:28:47,440
Speaker 1: that was very basic. You know, someone you know taking

573
00:28:47,480 --> 00:28:49,880
Speaker 1: your phone out of your hand. Do people need to

574
00:28:49,920 --> 00:28:52,960
Speaker 1: be worried about this stuff? Should you be concerned about

575
00:28:52,960 --> 00:28:53,760
Speaker 1: all your privacy?

576
00:28:54,400 --> 00:28:54,600
Speaker 2: Oh?

577
00:28:54,640 --> 00:28:55,160
Speaker 4: Absolutely?

578
00:28:55,200 --> 00:28:58,000
Speaker 3: I mean, especially with phones costing upwards of fifteen hundred

579
00:28:58,000 --> 00:29:02,200
Speaker 3: dollars now almost two thousand dollars. Is absolutely is phones

580
00:29:02,240 --> 00:29:06,240
Speaker 3: can be a huge area of huge privacy concern. We

581
00:29:06,280 --> 00:29:09,320
Speaker 3: don't realize it, but our entire digital life is bound

582
00:29:09,320 --> 00:29:11,440
Speaker 3: to our phone. We don't think about a day to

583
00:29:11,480 --> 00:29:14,560
Speaker 3: day but if that phone went missing, even for a

584
00:29:14,560 --> 00:29:17,840
Speaker 3: couple of hours, I guarantee you you'd be in panic mode.

585
00:29:17,960 --> 00:29:21,720
Speaker 1: Absolutely, So take shreat the time, take the time to

586
00:29:21,760 --> 00:29:24,120
Speaker 1: go through your settings and set things up the way

587
00:29:24,160 --> 00:29:28,360
Speaker 1: you want to. Steve Churchin of Zypro Technology, thanks so

588
00:29:28,400 --> 00:29:30,120
Speaker 1: much for joining me today. I'll put a link to

589
00:29:30,520 --> 00:29:33,880
Speaker 1: your socials on the website. Rich on Tech dot tv

590
00:29:34,360 --> 00:29:37,000
Speaker 1: eighty eight rich one O one more rich on Tech

591
00:29:37,080 --> 00:29:43,080
Speaker 1: right after this, welcome back to rich on Tech. Rich

592
00:29:43,120 --> 00:29:46,800
Speaker 1: Demiro here hanging out with you talking technology at triple

593
00:29:46,840 --> 00:29:49,400
Speaker 1: eight rich one on one. That's eight eight eight seven

594
00:29:49,520 --> 00:29:52,520
Speaker 1: four to two four to one zero one. Lots of

595
00:29:52,560 --> 00:29:55,520
Speaker 1: you like to email as well rich on Tech dot tv.

596
00:29:55,720 --> 00:29:58,480
Speaker 1: Hit the contact link and you can submit your question

597
00:29:58,640 --> 00:30:03,280
Speaker 1: right there. That is exactly what Robin did. She said,

598
00:30:03,480 --> 00:30:06,480
Speaker 1: Please please, please talk about great apps for getting rid

599
00:30:06,480 --> 00:30:11,920
Speaker 1: of duplicate photos on the iPhone. Love your show, Well,

600
00:30:11,960 --> 00:30:14,800
Speaker 1: there is a built in method to do this on

601
00:30:14,840 --> 00:30:17,600
Speaker 1: the iPhone. I don't think it's very good, but it's

602
00:30:17,640 --> 00:30:19,800
Speaker 1: a good place to start. So if you go into

603
00:30:19,800 --> 00:30:24,000
Speaker 1: your photos app and you go into your albums, you

604
00:30:24,040 --> 00:30:28,040
Speaker 1: can actually scroll down to where it says utilities and

605
00:30:28,360 --> 00:30:32,080
Speaker 1: there's a link for duplicates, and so it'll show you

606
00:30:32,120 --> 00:30:36,440
Speaker 1: the duplicates that it finds on your phone, and on mine,

607
00:30:36,480 --> 00:30:39,600
Speaker 1: I have exactly four, so it's not really that great

608
00:30:39,880 --> 00:30:42,680
Speaker 1: because I'm sure I have more than four, but it

609
00:30:42,680 --> 00:30:45,400
Speaker 1: will give you the option to merge those or delete those.

610
00:30:45,880 --> 00:30:48,120
Speaker 1: The app that I think is probably the best one

611
00:30:48,200 --> 00:30:55,840
Speaker 1: to do this is called Gemini Gemni Gemini Photos, and

612
00:30:56,240 --> 00:30:59,040
Speaker 1: this app is really good because it uses a little

613
00:30:59,080 --> 00:31:02,680
Speaker 1: bit of a to kind of figure out pictures that

614
00:31:02,760 --> 00:31:07,480
Speaker 1: look similar, not just the exact pictures, so similar shots.

615
00:31:07,520 --> 00:31:09,120
Speaker 1: You know how you take a whole bunch of pictures

616
00:31:09,240 --> 00:31:11,880
Speaker 1: and then you keep them all in your camera roll. Well,

617
00:31:11,920 --> 00:31:14,640
Speaker 1: this will show you those all together and you can

618
00:31:14,720 --> 00:31:17,400
Speaker 1: pick just the one that you want to keep. It

619
00:31:17,400 --> 00:31:19,840
Speaker 1: can also help you with other stuff like blurry photos

620
00:31:19,880 --> 00:31:20,680
Speaker 1: and things like that.

621
00:31:21,040 --> 00:31:22,960
Speaker 2: It's just a really great app.

622
00:31:23,040 --> 00:31:25,400
Speaker 1: The other thing I really like about it is that

623
00:31:25,480 --> 00:31:28,600
Speaker 1: you can sort photos, so you can sort to see

624
00:31:28,720 --> 00:31:32,360
Speaker 1: your largest videos on your phone, delete a couple of those,

625
00:31:32,480 --> 00:31:35,240
Speaker 1: and free up space. Now, the thing about this app

626
00:31:35,320 --> 00:31:37,240
Speaker 1: is that it's not going to be free. You're going

627
00:31:37,280 --> 00:31:40,680
Speaker 1: to have to pay if you want to truly use

628
00:31:40,960 --> 00:31:45,280
Speaker 1: the best features of it, So you know, it's either

629
00:31:45,360 --> 00:31:48,200
Speaker 1: five dollars a month, twenty dollars a year, or thirty

630
00:31:48,200 --> 00:31:53,120
Speaker 1: five dollars for lifetime. But there is a free level

631
00:31:53,120 --> 00:31:56,400
Speaker 1: of the app that you can use without paying, and

632
00:31:56,440 --> 00:31:57,960
Speaker 1: so you can check it out and see if it

633
00:31:58,000 --> 00:32:00,760
Speaker 1: works for you. Now, I've been testing another app that

634
00:32:00,800 --> 00:32:03,479
Speaker 1: I don't like as much, but it is very high

635
00:32:03,560 --> 00:32:09,280
Speaker 1: in the store. It's called Cleanup, and you know, you

636
00:32:09,400 --> 00:32:11,640
Speaker 1: really basically have to pay to do this stuff.

637
00:32:12,160 --> 00:32:14,040
Speaker 2: So I also, I'm just not sure.

638
00:32:14,160 --> 00:32:17,360
Speaker 1: I don't have a good I don't have a good

639
00:32:17,400 --> 00:32:19,960
Speaker 1: recommendation on that app just yet, but it is very

640
00:32:20,000 --> 00:32:21,720
Speaker 1: popular on the App store list.

641
00:32:21,800 --> 00:32:23,120
Speaker 2: So again, it's called Cleanup.

642
00:32:23,440 --> 00:32:25,800
Speaker 1: I am still waiting for Google Photos to do this

643
00:32:26,400 --> 00:32:28,320
Speaker 1: to give me a good way to sort through my

644
00:32:28,800 --> 00:32:29,720
Speaker 1: similar photos.

645
00:32:29,760 --> 00:32:30,800
Speaker 2: Apparently it's coming.

646
00:32:30,800 --> 00:32:34,000
Speaker 1: They've got this feature called stacks, which is going to

647
00:32:34,200 --> 00:32:38,120
Speaker 1: stack up the pictures together that look similar, which will

648
00:32:38,200 --> 00:32:41,560
Speaker 1: kind of clean up your library, but it's not going

649
00:32:41,640 --> 00:32:43,760
Speaker 1: to delete them, but then you could easily go through

650
00:32:43,920 --> 00:32:46,240
Speaker 1: in that stack and kind of get rid of some

651
00:32:46,280 --> 00:32:49,080
Speaker 1: of those. Now, there is an app that's really cool

652
00:32:49,160 --> 00:32:56,800
Speaker 1: and easy and fun. It's called Swipe Wipe, Swipe Wipe,

653
00:32:57,080 --> 00:33:00,640
Speaker 1: Swipe Wipe. And this is an app that's just kind

654
00:33:00,640 --> 00:33:03,320
Speaker 1: of fun for iOS and Android. It's kind of like

655
00:33:03,360 --> 00:33:06,320
Speaker 1: a Tinder, but for your photos. So it will show

656
00:33:06,360 --> 00:33:08,360
Speaker 1: you all of the photos that you took in a

657
00:33:08,440 --> 00:33:12,120
Speaker 1: month and it will let you just swipe through those now. Again,

658
00:33:12,560 --> 00:33:14,520
Speaker 1: this is an app that has a free level of

659
00:33:14,560 --> 00:33:17,160
Speaker 1: service but also a paid level, but you can use

660
00:33:17,200 --> 00:33:18,760
Speaker 1: it for free until you run into that.

661
00:33:18,760 --> 00:33:20,280
Speaker 2: Roadblock where it says you have to pay.

662
00:33:20,640 --> 00:33:22,720
Speaker 1: And pro tip, by the way, on a lot of

663
00:33:22,760 --> 00:33:25,480
Speaker 1: these apps that try to get you to pay, look

664
00:33:25,840 --> 00:33:30,280
Speaker 1: very closely in the corners. Many times it looks like

665
00:33:30,320 --> 00:33:34,560
Speaker 1: you can't proceed using that app, when in reality there

666
00:33:34,600 --> 00:33:37,200
Speaker 1: is a tiny, tiny X that you can't see in

667
00:33:37,240 --> 00:33:39,840
Speaker 1: the corner. You tap that X and you can continue

668
00:33:39,880 --> 00:33:42,000
Speaker 1: using the app. They're just trying to push you to pay,

669
00:33:42,520 --> 00:33:45,080
Speaker 1: but most of the time you can still continue to

670
00:33:45,120 --> 00:33:47,320
Speaker 1: use that app. But this one's called Swipe Wipe And

671
00:33:47,360 --> 00:33:50,080
Speaker 1: what I try to do is just try to organize

672
00:33:50,080 --> 00:33:52,840
Speaker 1: your camera role as you go along. If you wait

673
00:33:52,960 --> 00:33:54,560
Speaker 1: until the end of the year to try to go

674
00:33:54,560 --> 00:33:56,560
Speaker 1: through all your pictures, it's going to be a nightmare.

675
00:33:56,960 --> 00:33:58,920
Speaker 1: So just try to go through them, you know, just

676
00:33:58,960 --> 00:34:01,200
Speaker 1: take ten minutes at the end of each day and

677
00:34:01,280 --> 00:34:03,120
Speaker 1: just go through your pictures. I do it usually before

678
00:34:03,120 --> 00:34:04,920
Speaker 1: I go to sleep, because I take a bunch of

679
00:34:04,920 --> 00:34:08,200
Speaker 1: pictures throughout the day, screenshots, all these different things. I

680
00:34:08,280 --> 00:34:11,399
Speaker 1: just go ahead and delead them all. All right, let's

681
00:34:11,440 --> 00:34:15,759
Speaker 1: go to uh Christine in Huntington Beach. Christine, you're on

682
00:34:15,840 --> 00:34:17,920
Speaker 1: with rich Oh Hi, rich Oh.

683
00:34:17,960 --> 00:34:18,880
Speaker 6: I love your show.

684
00:34:19,239 --> 00:34:19,600
Speaker 2: Thank you.

685
00:34:20,080 --> 00:34:21,719
Speaker 6: I always learned so much from you.

686
00:34:21,960 --> 00:34:23,080
Speaker 2: Thank you. That means a lot.

687
00:34:23,719 --> 00:34:24,240
Speaker 7: Oh good.

688
00:34:24,360 --> 00:34:27,440
Speaker 6: Hey, I have a question. So I just recently updated

689
00:34:27,520 --> 00:34:30,840
Speaker 6: my iPhone to the what what's.

690
00:34:30,640 --> 00:34:34,080
Speaker 2: Go to release? The seventeen Yes, seventeen yep. Yeah.

691
00:34:34,160 --> 00:34:36,360
Speaker 6: So I'm in sales. So when I call my customers

692
00:34:36,360 --> 00:34:39,000
Speaker 6: for my cell phone and I go to leave a message,

693
00:34:39,000 --> 00:34:43,160
Speaker 6: sometimes I'll do pound and I play it back because

694
00:34:43,200 --> 00:34:44,680
Speaker 6: I want to see if my voicemail was you know,

695
00:34:45,040 --> 00:34:47,240
Speaker 6: you know, you can hear it. There was no static,

696
00:34:47,280 --> 00:34:49,719
Speaker 6: it didn't fade in or out. Or sometimes maybe I

697
00:34:49,760 --> 00:34:52,520
Speaker 6: want to just change my voicemail, my voicemail that I

698
00:34:52,600 --> 00:34:55,560
Speaker 6: leave for them, and it's not doing it anymore.

699
00:34:55,640 --> 00:34:58,160
Speaker 1: Yeah, so was there a change, Yes, there was a

700
00:34:58,200 --> 00:35:03,800
Speaker 1: big change. Apple has hijacked everyone's voicemail and now voicemail

701
00:35:03,840 --> 00:35:06,880
Speaker 1: is happening on your phone, and that's why you can't

702
00:35:06,920 --> 00:35:09,960
Speaker 1: do this because this is called live voicemail. And just

703
00:35:10,000 --> 00:35:12,359
Speaker 1: like we talked about earlier with name Drop, it is

704
00:35:12,440 --> 00:35:16,440
Speaker 1: on by default. So what's happening is your voicemail is

705
00:35:16,480 --> 00:35:19,359
Speaker 1: now being handled on the phone itself and not through

706
00:35:19,400 --> 00:35:22,919
Speaker 1: your carrier. So if now you can't turn this off

707
00:35:22,920 --> 00:35:25,760
Speaker 1: for the person you're calling, but you can go into

708
00:35:25,800 --> 00:35:28,719
Speaker 1: settings on your phone and if you want to see

709
00:35:28,760 --> 00:35:30,239
Speaker 1: if this is on or off, you can go to

710
00:35:30,360 --> 00:35:33,600
Speaker 1: settings and then phone and then you see what's called

711
00:35:33,600 --> 00:35:36,160
Speaker 1: live voicemail. Now I've turned it off because I did

712
00:35:36,160 --> 00:35:39,800
Speaker 1: not want that. This is tripping up so many people, Christine, and.

713
00:35:39,800 --> 00:35:42,480
Speaker 4: It is it is, yes, yes.

714
00:35:42,320 --> 00:35:45,640
Speaker 1: So Apple sneakily turned this on for everyone. So now

715
00:35:45,719 --> 00:35:48,800
Speaker 1: what's happening is when someone calls your phone, your phone

716
00:35:48,880 --> 00:35:51,600
Speaker 1: is answering that call, not your carrier. So if you

717
00:35:51,600 --> 00:35:55,400
Speaker 1: want to turn it off again, Settings Phone, Live voicemail.

718
00:35:55,840 --> 00:35:59,480
Speaker 1: Great question, a lot of people discovering that. Thanks for

719
00:35:59,520 --> 00:36:03,719
Speaker 1: calling to rich On Tech eighty eight, rich one On

720
00:36:03,719 --> 00:36:07,480
Speaker 1: one eighty eight seven four to two four one zero one.

721
00:36:09,160 --> 00:36:12,600
Speaker 1: All right, welcome back, Rich Rich Demurou here rich On Tech,

722
00:36:12,680 --> 00:36:15,120
Speaker 1: talking technology with you at Triple eight rich one on

723
00:36:15,120 --> 00:36:16,960
Speaker 1: one eighty eight seven.

724
00:36:16,760 --> 00:36:19,160
Speaker 2: Four to two four one zero one.

725
00:36:20,360 --> 00:36:23,800
Speaker 1: I'm giving producer Bobo the evil eye right now because

726
00:36:25,040 --> 00:36:27,880
Speaker 1: this is only a song you break out when it

727
00:36:27,960 --> 00:36:31,239
Speaker 1: is Christmas, like the day before. You would think it's

728
00:36:31,239 --> 00:36:34,680
Speaker 1: the day before Christmas. Here we're only the We're only

729
00:36:34,760 --> 00:36:38,920
Speaker 1: into December like the first weekend. But this is a classic.

730
00:36:38,960 --> 00:36:41,959
Speaker 1: And yes, I love this song. It's just a matter

731
00:36:42,040 --> 00:36:47,600
Speaker 1: of man, this song. It's so wild how long ago

732
00:36:47,719 --> 00:36:50,760
Speaker 1: this song was recorded and it is still it's a classic.

733
00:36:50,920 --> 00:36:54,000
Speaker 1: I mean, I don't think there's been a Christmas song

734
00:36:54,040 --> 00:36:57,200
Speaker 1: that is really like a new Christmas song that's really

735
00:36:57,239 --> 00:36:59,800
Speaker 1: taken a hold like this one. This is probably the newest,

736
00:37:00,080 --> 00:37:03,920
Speaker 1: and that's probably like twenty years ago. Rich Demiro here

737
00:37:04,000 --> 00:37:06,440
Speaker 1: rich on Tech the website for the show rich on

738
00:37:06,680 --> 00:37:09,280
Speaker 1: Tech dot tv. You can find me on social media.

739
00:37:09,360 --> 00:37:11,880
Speaker 1: I am at rich on Tech on all of the

740
00:37:11,920 --> 00:37:17,239
Speaker 1: major platforms. That's Instagram, that's Facebook, that is x And

741
00:37:17,360 --> 00:37:19,440
Speaker 1: you can listen to the show as a podcast. Just

742
00:37:19,520 --> 00:37:22,839
Speaker 1: go to rich on tech dot tv, subscribe and you'll

743
00:37:22,880 --> 00:37:25,880
Speaker 1: never miss a thing. And there are show notes, so

744
00:37:25,920 --> 00:37:28,200
Speaker 1: I know I mentioned a lot of things on this show.

745
00:37:29,480 --> 00:37:32,200
Speaker 1: Just go to rich on tech dot tv slash wiki

746
00:37:32,760 --> 00:37:35,480
Speaker 1: and you can see the live show notes that I

747
00:37:35,520 --> 00:37:39,120
Speaker 1: am mentioning in real time, and today I'm tweeting them

748
00:37:39,120 --> 00:37:41,000
Speaker 1: as well, or exing them, whatever you want to call it.

749
00:37:41,040 --> 00:37:42,520
Speaker 2: I don't know what they call it these days.

750
00:37:42,960 --> 00:37:47,080
Speaker 1: Coming up this hour, we've got Scott Nap, Amazon's director

751
00:37:47,200 --> 00:37:51,040
Speaker 1: of worldwide Buyer Risk Prevention. He's going to talk about

752
00:37:51,080 --> 00:37:54,839
Speaker 1: the three Amazon holiday shopping scams. And I know him

753
00:37:54,880 --> 00:37:58,920
Speaker 1: onto something when I get an email from someone on

754
00:37:59,680 --> 00:38:02,080
Speaker 1: a topic that I'm about to cover on TV or

755
00:38:02,120 --> 00:38:05,479
Speaker 1: the radio. So yesterday my mom texted me and she said,

756
00:38:05,560 --> 00:38:08,920
Speaker 1: rich Richard. She calls me Richard. She said, I just

757
00:38:08,960 --> 00:38:11,959
Speaker 1: got a phone call from someone at Amazon that said

758
00:38:12,000 --> 00:38:13,920
Speaker 1: my account and this and that. I said, up, scam.

759
00:38:14,320 --> 00:38:16,880
Speaker 1: Just talk to the guy at Amazon, and that's a scam.

760
00:38:17,120 --> 00:38:20,000
Speaker 1: So you will learn about these scams as well. I'm

761
00:38:20,000 --> 00:38:22,560
Speaker 1: going to tell you about this WhatsApp feature that you

762
00:38:22,680 --> 00:38:25,680
Speaker 1: kind of need to know about because if your partner

763
00:38:25,760 --> 00:38:28,319
Speaker 1: is keeping some secrets from you, yeah, this is where

764
00:38:28,320 --> 00:38:30,680
Speaker 1: they're going to do it. It is it's kind of

765
00:38:30,719 --> 00:38:32,799
Speaker 1: like built for cheating. I hate to say that, but

766
00:38:32,880 --> 00:38:37,400
Speaker 1: it really is. Let's go to Debbie in the Rocky

767
00:38:37,440 --> 00:38:38,640
Speaker 1: Mountains of Tennessee.

768
00:38:38,640 --> 00:38:39,640
Speaker 2: Debbie, you're on with Rich.

769
00:38:40,000 --> 00:38:41,719
Speaker 8: Yes, Smoky Mountains of Tennessee.

770
00:38:41,880 --> 00:38:44,680
Speaker 1: Yes, smokey mountains. Where do we get rocky mountain? Rocky

771
00:38:44,719 --> 00:38:46,080
Speaker 1: mountains is Colorado?

772
00:38:46,239 --> 00:38:47,160
Speaker 7: Isn't it right?

773
00:38:47,280 --> 00:38:47,440
Speaker 9: Right?

774
00:38:47,440 --> 00:38:49,440
Speaker 2: Smokey mountains? That sounds so nice?

775
00:38:49,520 --> 00:38:51,680
Speaker 1: Is it just always snowing in the smoky mountains with

776
00:38:51,719 --> 00:38:53,799
Speaker 1: like a little fireplace like you know.

777
00:38:53,920 --> 00:38:56,880
Speaker 8: It's pretty. It's pretty nice right now, although it's very cloudy,

778
00:38:57,040 --> 00:38:59,920
Speaker 8: hence the name smoky mountains. We had the smoky cloud

779
00:39:00,360 --> 00:39:04,440
Speaker 8: out today, so yeah, we've gotten some much needed rain

780
00:39:04,520 --> 00:39:06,440
Speaker 8: and is very pleasant here today.

781
00:39:06,360 --> 00:39:07,719
Speaker 2: Very nice. What can I help you with?

782
00:39:08,280 --> 00:39:08,520
Speaker 7: Well?

783
00:39:08,719 --> 00:39:11,480
Speaker 8: I had two things, but the most important one was

784
00:39:12,040 --> 00:39:14,160
Speaker 8: my husband and I both have the same phone.

785
00:39:14,239 --> 00:39:15,640
Speaker 2: We charged for the second question.

786
00:39:15,680 --> 00:39:20,239
Speaker 8: Two. Yes, Android, everybody seeds to like the iPhones. Maybe

787
00:39:20,239 --> 00:39:21,520
Speaker 8: we should switch over. I don't know.

788
00:39:21,960 --> 00:39:25,560
Speaker 1: No, stay strong, Debbie, don't don't fall.

789
00:39:25,600 --> 00:39:30,640
Speaker 8: The pure pressure was something that specifically Samsung related, But

790
00:39:31,600 --> 00:39:34,200
Speaker 8: this happens to both of our phone. Okay, we have

791
00:39:34,400 --> 00:39:38,200
Speaker 8: text messages come in. Oftentimes one or two will come in.

792
00:39:38,280 --> 00:39:39,960
Speaker 8: You can hear the little click that have come in

793
00:39:40,600 --> 00:39:43,040
Speaker 8: and then whoever I'm talking to on the phone can't

794
00:39:43,080 --> 00:39:45,440
Speaker 8: hear me anymore, and it happens to him too, so

795
00:39:45,480 --> 00:39:47,239
Speaker 8: I've got to hang up and redelling. In fact, I

796
00:39:47,320 --> 00:39:50,440
Speaker 8: used the landline today just in case that happened when

797
00:39:50,440 --> 00:39:53,839
Speaker 8: I was on the phone here. So does that? Is

798
00:39:53,840 --> 00:39:57,120
Speaker 8: that a typical thing that happened? What happens with Samsung's

799
00:39:57,200 --> 00:39:58,200
Speaker 8: or Android phones?

800
00:39:58,800 --> 00:40:01,920
Speaker 1: So when okay, you're on the phone, a text message

801
00:40:01,920 --> 00:40:04,640
Speaker 1: comes in, and now the person can't hear you ever.

802
00:40:04,520 --> 00:40:07,960
Speaker 8: Again, they can't hear me again. Well, I'll take it.

803
00:40:08,160 --> 00:40:10,239
Speaker 8: Sometimes if I wait long enough and there's only been

804
00:40:10,280 --> 00:40:13,879
Speaker 8: one or two texts come in, wait a long term time,

805
00:40:13,920 --> 00:40:15,640
Speaker 8: we keep saying can you hear me? Kind of you

806
00:40:15,680 --> 00:40:19,759
Speaker 8: know questions, and eventually they can usually hear me again.

807
00:40:19,800 --> 00:40:22,000
Speaker 8: But usually what happens if we just hang up and

808
00:40:22,040 --> 00:40:25,719
Speaker 8: call back again? Oh yeah, but if a string we

809
00:40:25,760 --> 00:40:28,040
Speaker 8: have a couple of text strings that have quite a

810
00:40:28,040 --> 00:40:30,000
Speaker 8: few people in it, so there's a barrage of those

811
00:40:30,000 --> 00:40:33,400
Speaker 8: coming in right right, Yeah, I forget it. You can't

812
00:40:33,440 --> 00:40:38,600
Speaker 8: And I've tried turning off the what is it the note?

813
00:40:38,640 --> 00:40:39,040
Speaker 7: What is that?

814
00:40:39,200 --> 00:40:39,640
Speaker 8: Notices?

815
00:40:39,680 --> 00:40:42,200
Speaker 2: It tell you a text like a notification.

816
00:40:42,719 --> 00:40:46,080
Speaker 8: Yeah, silence it and its okay.

817
00:40:45,880 --> 00:40:48,440
Speaker 1: I have not I mean, okay, so I've I've definitely

818
00:40:48,719 --> 00:40:52,000
Speaker 1: experienced where if someone texts you, it might interrupt your

819
00:40:52,000 --> 00:40:54,000
Speaker 1: call for like a fraction of a second while the

820
00:40:54,040 --> 00:40:57,360
Speaker 1: text notification comes through, but I haven't seen where it

821
00:40:57,440 --> 00:41:00,960
Speaker 1: continually disables the rest of your Like, that doesn't make

822
00:41:00,960 --> 00:41:03,279
Speaker 1: any sense. That's not supposed to be a feature. It's

823
00:41:03,320 --> 00:41:05,719
Speaker 1: weird that it's happening to your husband and you on.

824
00:41:05,719 --> 00:41:09,799
Speaker 8: Here, yes on this, And we had Samsung's before this,

825
00:41:09,960 --> 00:41:11,640
Speaker 8: before we get the twenty twos. I forget what the

826
00:41:11,680 --> 00:41:13,960
Speaker 8: which one, what models it was, but it was we

827
00:41:14,040 --> 00:41:16,479
Speaker 8: both had those Samsung's and the same thing happened with those,

828
00:41:16,520 --> 00:41:19,080
Speaker 8: so I thought it was something unique to Samsung.

829
00:41:19,280 --> 00:41:20,160
Speaker 2: No, I don't think so.

830
00:41:20,800 --> 00:41:22,759
Speaker 1: The only thing I would think of, Number one, I

831
00:41:22,760 --> 00:41:25,399
Speaker 1: think on your messages app, I would try to mute

832
00:41:25,400 --> 00:41:28,680
Speaker 1: the notifications for group messages because most of the time,

833
00:41:29,120 --> 00:41:31,120
Speaker 1: you know, people get on a tangent and next thing

834
00:41:31,120 --> 00:41:34,600
Speaker 1: you know, you're being barraged with notifications. You know, there's

835
00:41:34,640 --> 00:41:36,840
Speaker 1: like just so like this happens with me, and you

836
00:41:36,840 --> 00:41:38,600
Speaker 1: know I'm on a couple of group chats and it's

837
00:41:38,640 --> 00:41:40,480
Speaker 1: just like whoa all of a sudden, so I have

838
00:41:40,560 --> 00:41:41,280
Speaker 1: all of those muted.

839
00:41:41,360 --> 00:41:42,400
Speaker 2: That's the first thing I would do.

840
00:41:43,520 --> 00:41:46,440
Speaker 1: The other thing you can do is make sure that

841
00:41:46,480 --> 00:41:48,160
Speaker 1: your software is up to date on your phone. I

842
00:41:48,160 --> 00:41:49,759
Speaker 1: know they just came out with some new software on

843
00:41:49,800 --> 00:41:53,200
Speaker 1: the Samsung. I just updated my test device to this

844
00:41:53,320 --> 00:41:57,319
Speaker 1: new one UI six which is totally redesigns everything, so

845
00:41:57,400 --> 00:41:59,360
Speaker 1: that may take care of it. I would do the

846
00:41:59,400 --> 00:42:01,880
Speaker 1: software update on both. So there's a couple of places

847
00:42:01,920 --> 00:42:04,480
Speaker 1: to do software updates on a Samsung, so make sure

848
00:42:04,480 --> 00:42:06,919
Speaker 1: you're up to date in all the different places. Number one,

849
00:42:07,360 --> 00:42:10,279
Speaker 1: it's the main software update for the phone, which is

850
00:42:10,320 --> 00:42:14,359
Speaker 1: the operating system that's under the setting software update. Then

851
00:42:14,400 --> 00:42:17,279
Speaker 1: you have your app software update, so that is my

852
00:42:17,440 --> 00:42:20,680
Speaker 1: apps under Google Play and you want to update all

853
00:42:20,760 --> 00:42:23,960
Speaker 1: your apps there. And then the third place is actually

854
00:42:24,040 --> 00:42:27,920
Speaker 1: the Galaxy Store. So if you open up the Galaxy Store,

855
00:42:28,400 --> 00:42:30,080
Speaker 1: they will have app updates as well.

856
00:42:30,160 --> 00:42:32,040
Speaker 2: So make sure you're up to date on all those

857
00:42:32,200 --> 00:42:33,000
Speaker 2: three things.

858
00:42:33,640 --> 00:42:37,319
Speaker 1: Then I would also go into the Messages app, which

859
00:42:37,360 --> 00:42:41,040
Speaker 1: is what Samsung uses for your messages. Go into your

860
00:42:41,080 --> 00:42:45,960
Speaker 1: settings there and just make sure that there's in the notifications.

861
00:42:47,480 --> 00:42:50,160
Speaker 1: There's a couple of options in there, and so it

862
00:42:50,200 --> 00:42:54,880
Speaker 1: says in app notification settings for messages, and so maybe

863
00:42:56,320 --> 00:42:59,480
Speaker 1: you can turn off your outgoing and incoming message sounds.

864
00:42:59,480 --> 00:43:02,439
Speaker 1: Maybe you that off inside your settings, and that might

865
00:43:02,560 --> 00:43:06,799
Speaker 1: help with the problem you're having. So that could be

866
00:43:06,840 --> 00:43:08,480
Speaker 1: another way to do it. Now, if none of those

867
00:43:08,480 --> 00:43:12,000
Speaker 1: things work, you might just do kind of a full

868
00:43:12,080 --> 00:43:15,760
Speaker 1: settings reset on your phone. And you can go into

869
00:43:16,680 --> 00:43:22,120
Speaker 1: your settings under reset and there is a reset all

870
00:43:22,200 --> 00:43:26,359
Speaker 1: settings and that will reset your security, language, accounts, personal data.

871
00:43:26,400 --> 00:43:27,920
Speaker 2: But you actually you probably don't want to do that.

872
00:43:28,920 --> 00:43:32,480
Speaker 1: Well, actually it'll reset everything except your main settings, So

873
00:43:32,560 --> 00:43:35,160
Speaker 1: all of your notification settings and stuff will be reset

874
00:43:35,239 --> 00:43:37,279
Speaker 1: to kind of like the factory, but it's not going

875
00:43:37,320 --> 00:43:38,720
Speaker 1: to erase anything on your phone.

876
00:43:39,040 --> 00:43:40,600
Speaker 2: But those are the steps that I would take for

877
00:43:40,640 --> 00:43:41,120
Speaker 2: that to happen.

878
00:43:41,160 --> 00:43:44,320
Speaker 1: I think realistically, the best feature or the best setting

879
00:43:44,360 --> 00:43:46,720
Speaker 1: to change is going to be inside your messages app

880
00:43:47,040 --> 00:43:49,920
Speaker 1: and just look for anything that says, you know that

881
00:43:50,040 --> 00:43:53,040
Speaker 1: one setting I mentioned about while you're on a call

882
00:43:53,960 --> 00:43:57,239
Speaker 1: getting the notifications, because that's what's interrupting your call. So

883
00:43:57,440 --> 00:44:00,799
Speaker 1: I think that's your main bet there. Thanks Debbie in

884
00:44:00,880 --> 00:44:02,680
Speaker 1: the Smoky Mountains of Tennessee.

885
00:44:03,160 --> 00:44:04,440
Speaker 2: Sounds like such a nice place.

886
00:44:05,719 --> 00:44:07,560
Speaker 1: Speaking of apps, Oh, let's see sh I tell you

887
00:44:07,600 --> 00:44:09,319
Speaker 1: about the WhatsApp thing. I should tell you about this

888
00:44:09,400 --> 00:44:13,239
Speaker 1: because this I found very interesting. So WhatsApp is introducing

889
00:44:13,239 --> 00:44:17,800
Speaker 1: a new feature called secret code for chatlock. This means

890
00:44:17,960 --> 00:44:20,800
Speaker 1: that people can set a unique password for their chats

891
00:44:20,840 --> 00:44:24,239
Speaker 1: which locks them. Not only this, but they can also

892
00:44:24,480 --> 00:44:27,560
Speaker 1: hide their secret chats from the chat list.

893
00:44:27,960 --> 00:44:29,880
Speaker 2: So anything that's locked will not even show up.

894
00:44:29,880 --> 00:44:32,920
Speaker 1: So let's just say you were looking over the shoulder

895
00:44:33,120 --> 00:44:36,200
Speaker 1: of someone's phone and they this won't even show up

896
00:44:36,200 --> 00:44:39,279
Speaker 1: in their list of chats. So again, this is called

897
00:44:39,360 --> 00:44:43,120
Speaker 1: secret code for chatlock, and WhatsApp says this will enhance

898
00:44:43,200 --> 00:44:46,319
Speaker 1: chat privacy, so they can set Users can now set

899
00:44:46,320 --> 00:44:49,280
Speaker 1: a unique password for their lock chats, which is different

900
00:44:49,840 --> 00:44:54,279
Speaker 1: from their phone on lock code. And then users can

901
00:44:54,280 --> 00:44:56,760
Speaker 1: take it a step further. They can choose to hide

902
00:44:57,200 --> 00:45:01,120
Speaker 1: their locked chats from the chat list, which means you

903
00:45:01,160 --> 00:45:04,120
Speaker 1: can only see these chats by entering a secret code

904
00:45:04,239 --> 00:45:08,560
Speaker 1: into the search bar. Ooh, that's interesting. And you can

905
00:45:08,600 --> 00:45:11,319
Speaker 1: lock a chat just by pressing and holding it with

906
00:45:11,400 --> 00:45:14,720
Speaker 1: a long press. And so if you want to hide

907
00:45:14,920 --> 00:45:18,120
Speaker 1: a certain chat on your WhatsApp chat list, just long

908
00:45:18,160 --> 00:45:20,600
Speaker 1: press it and you can set up this lock chat. Now,

909
00:45:20,640 --> 00:45:23,400
Speaker 1: this is not gonna be available immediately to everyone. It

910
00:45:23,480 --> 00:45:25,880
Speaker 1: is what's called rolling out. And in the tech world,

911
00:45:26,360 --> 00:45:29,440
Speaker 1: I dislike the term rolling out because that means you

912
00:45:29,480 --> 00:45:32,240
Speaker 1: may get it today, you may get it in three months.

913
00:45:32,600 --> 00:45:35,719
Speaker 1: It just sort of depends. But to me, I do

914
00:45:35,760 --> 00:45:38,200
Speaker 1: not like rolling out features because it means that you

915
00:45:38,239 --> 00:45:39,520
Speaker 1: do not have them instantly.

916
00:45:39,600 --> 00:45:40,400
Speaker 2: You may, you may not.

917
00:45:40,920 --> 00:45:45,279
Speaker 1: But anyway, WhatsApp, if you have some trust issues with

918
00:45:45,360 --> 00:45:47,440
Speaker 1: your partner, you may want to You may want to

919
00:45:47,480 --> 00:45:50,520
Speaker 1: school up on this secret code for chat lock because

920
00:45:50,800 --> 00:45:53,960
Speaker 1: it definitely seems like it is going to aid and

921
00:45:54,000 --> 00:45:57,399
Speaker 1: a bet some some things that people may not want

922
00:45:57,440 --> 00:46:01,600
Speaker 1: to think about happening in their relationships. Anyway, maybe there's

923
00:46:01,600 --> 00:46:03,399
Speaker 1: some good uses of it. Maybe you just don't want

924
00:46:03,400 --> 00:46:06,279
Speaker 1: your kids seeing your secret chat with uh, I don't know.

925
00:46:06,360 --> 00:46:08,480
Speaker 1: Maybe you got a sexy chat going on. You don't

926
00:46:08,480 --> 00:46:12,920
Speaker 1: want your kids to see that. I'm not saying I

927
00:46:13,000 --> 00:46:14,200
Speaker 1: do that, Believe me, I don't.

928
00:46:14,239 --> 00:46:14,560
Speaker 4: I don't.

929
00:46:14,800 --> 00:46:17,400
Speaker 1: I don't understand this whole new You know, these kids

930
00:46:17,400 --> 00:46:19,920
Speaker 1: these days, they're sending these, you know, these texts that

931
00:46:19,960 --> 00:46:20,960
Speaker 1: I just don't understand.

932
00:46:21,239 --> 00:46:24,359
Speaker 2: Do not send I look, you could do whatever you want.

933
00:46:25,040 --> 00:46:25,880
Speaker 2: I'm just not doing that.

934
00:46:26,800 --> 00:46:28,959
Speaker 1: Rich On Tech. At rich On Tech, you can follow

935
00:46:28,960 --> 00:46:31,560
Speaker 1: me on social media. Eighty eight rich one on one

936
00:46:31,680 --> 00:46:35,080
Speaker 1: eight eight eight seven four to two four one zero one.

937
00:46:35,640 --> 00:46:37,960
Speaker 2: Is this show officially off the rails? I think it is.

938
00:46:41,440 --> 00:46:44,720
Speaker 1: Ball Oh flow right up bringing down the house yesterday

939
00:46:44,719 --> 00:46:50,920
Speaker 1: at Jingle Ball. I don't know what's happening today here

940
00:46:50,960 --> 00:46:54,000
Speaker 1: on this show. Welcome back to rich On Tech. Rich

941
00:46:54,040 --> 00:46:56,560
Speaker 1: Demiro here hanging out with you. I think I just

942
00:46:56,600 --> 00:46:58,680
Speaker 1: talked for like a minute, but I was only talking

943
00:46:58,719 --> 00:47:01,400
Speaker 1: to Bobo in the booth because I was pressing the

944
00:47:01,440 --> 00:47:03,160
Speaker 1: button that only goes to him and not you.

945
00:47:04,800 --> 00:47:06,120
Speaker 2: On the flip side, it could have been worse.

946
00:47:06,120 --> 00:47:08,080
Speaker 1: I could have been saying something really bad and it

947
00:47:08,080 --> 00:47:11,280
Speaker 1: would have gone off to you. Bobo has left the building.

948
00:47:11,440 --> 00:47:14,080
Speaker 1: He is he has given up on this show. My

949
00:47:14,160 --> 00:47:16,279
Speaker 1: name is rich Demiro. Can you see I have a

950
00:47:16,280 --> 00:47:19,279
Speaker 1: lot of fun here on Saturdays and Sundays hanging out

951
00:47:19,280 --> 00:47:21,680
Speaker 1: with you. It's just the way it is. It's it's

952
00:47:21,760 --> 00:47:25,160
Speaker 1: my it's my happy place, and I hope it's yours.

953
00:47:26,880 --> 00:47:29,479
Speaker 1: Where were we? We got guests coming up this hour.

954
00:47:29,560 --> 00:47:32,799
Speaker 1: Scott Nap is going to talk about holiday shopping scams

955
00:47:32,960 --> 00:47:34,120
Speaker 1: at Amazon.

956
00:47:35,560 --> 00:47:39,080
Speaker 2: For now, let's go to Fred and Camio. Fred. You're

957
00:47:39,120 --> 00:47:39,680
Speaker 2: on with Rich.

958
00:47:40,680 --> 00:47:41,680
Speaker 10: Hey, Rich, how are you doing?

959
00:47:41,880 --> 00:47:45,560
Speaker 2: I am doing great, Thanks for calling.

960
00:47:46,719 --> 00:47:50,480
Speaker 10: Listen. I'm having a problem. I have an iPhone se

961
00:47:50,920 --> 00:47:55,719
Speaker 10: second generation and a Samsung TV, and I used to

962
00:47:55,719 --> 00:47:58,719
Speaker 10: be able to project anything, you know, throw it up

963
00:47:58,719 --> 00:48:02,800
Speaker 10: onto the screen or it's like and all of a sudden,

964
00:48:04,120 --> 00:48:06,640
Speaker 10: I'm only getting the audio. And that even says that

965
00:48:06,719 --> 00:48:08,920
Speaker 10: there's a little thing that comes on the TV audio

966
00:48:09,719 --> 00:48:12,600
Speaker 10: so I can use I can project Hulu fine from

967
00:48:12,640 --> 00:48:15,640
Speaker 10: my phone. But when I want to be part of

968
00:48:15,719 --> 00:48:18,720
Speaker 10: like a web meeting where they send you a link,

969
00:48:20,280 --> 00:48:21,920
Speaker 10: I used to be able to click on it and

970
00:48:21,920 --> 00:48:23,880
Speaker 10: the picture would come up and I'd be fine, and

971
00:48:23,920 --> 00:48:24,960
Speaker 10: all of a sudden, it's not.

972
00:48:27,120 --> 00:48:31,000
Speaker 1: A web meeting first, So it's okay, So you're using airplay,

973
00:48:31,040 --> 00:48:33,239
Speaker 1: I take it, or well hold on. You have a

974
00:48:33,280 --> 00:48:36,799
Speaker 1: Samsung TV though, so Samsung TVs don't typically support that,

975
00:48:36,840 --> 00:48:37,200
Speaker 1: do they.

976
00:48:39,000 --> 00:48:41,719
Speaker 10: I Well, I'm sorry. I also have Apple TV.

977
00:48:42,440 --> 00:48:46,239
Speaker 1: Oh, okay, so you're using Apple TV. Yeah, so is

978
00:48:46,280 --> 00:48:49,239
Speaker 1: the Apple TV? Okay, so you're going iPhone to Apple TV?

979
00:48:50,239 --> 00:48:50,640
Speaker 10: Correct?

980
00:48:50,800 --> 00:48:55,080
Speaker 1: Okay, Well, so it's dependent on the app, and so

981
00:48:55,520 --> 00:48:58,719
Speaker 1: airplay is the is the protocol. So there's a couple

982
00:48:58,719 --> 00:49:02,520
Speaker 1: of protocols for streaming something from your phone to a TV.

983
00:49:03,440 --> 00:49:07,279
Speaker 1: So there is airplay, which is kind of you know,

984
00:49:07,320 --> 00:49:10,359
Speaker 1: a protocol that Apple invented and that will you know,

985
00:49:10,640 --> 00:49:12,720
Speaker 1: stream something from your phone to your TV.

986
00:49:14,040 --> 00:49:15,279
Speaker 2: Usually you see a little icon.

987
00:49:15,360 --> 00:49:16,960
Speaker 1: You have to be on the same Wi Fi network

988
00:49:16,960 --> 00:49:20,560
Speaker 1: for that to work, and you'll see whatever programming you

989
00:49:20,600 --> 00:49:21,920
Speaker 1: have on your phone on your TV.

990
00:49:22,800 --> 00:49:24,040
Speaker 2: Then there's also mirroring.

991
00:49:24,760 --> 00:49:28,319
Speaker 1: Mirroring is when your phone is literally just mirrored onto

992
00:49:28,320 --> 00:49:30,600
Speaker 1: your TV, and that may or may not work inside

993
00:49:30,600 --> 00:49:32,959
Speaker 1: of certain apps like a you know, a video app

994
00:49:33,000 --> 00:49:35,200
Speaker 1: like HBO Max may not allow that. You have to

995
00:49:35,200 --> 00:49:37,719
Speaker 1: go through their protocol to stream it to your TV.

996
00:49:38,760 --> 00:49:41,359
Speaker 1: Then there's what's called casting, and that is what's from

997
00:49:42,000 --> 00:49:47,160
Speaker 1: an an Android phone to It's called casting, so it

998
00:49:47,200 --> 00:49:50,600
Speaker 1: goes to a usually a TV that has Chrome Cast

999
00:49:50,680 --> 00:49:53,680
Speaker 1: built into that TV. So there's a couple of different protocols.

1000
00:49:53,719 --> 00:49:57,359
Speaker 1: But when you are casting or using airplay, what you

1001
00:49:57,480 --> 00:50:01,439
Speaker 1: get is largely dependent on the app itself, what they've

1002
00:50:01,520 --> 00:50:04,880
Speaker 1: programmed into that app. So if you were able to

1003
00:50:04,920 --> 00:50:08,560
Speaker 1: do this before with an app like Zoom. It sounds

1004
00:50:08,640 --> 00:50:10,680
Speaker 1: like you might need to update your apps to get

1005
00:50:10,719 --> 00:50:13,359
Speaker 1: them to work again. Sounds like there might be something

1006
00:50:13,400 --> 00:50:16,200
Speaker 1: in the settings that you toggled that may not be

1007
00:50:16,360 --> 00:50:19,240
Speaker 1: working at this point. But in general, if you're having

1008
00:50:19,320 --> 00:50:22,400
Speaker 1: issues with something like Airplay or Chrome Cast, you have

1009
00:50:22,480 --> 00:50:24,200
Speaker 1: to make sure that you are on the same Wi

1010
00:50:24,200 --> 00:50:27,879
Speaker 1: Fi network, because that's the number one thing. Number two,

1011
00:50:27,960 --> 00:50:31,000
Speaker 1: I mean, just try restarting everything. That typically helps, because

1012
00:50:31,000 --> 00:50:33,440
Speaker 1: if something is not working the way you expect and

1013
00:50:33,480 --> 00:50:36,080
Speaker 1: it used to work that way, it's usually either a

1014
00:50:36,120 --> 00:50:42,560
Speaker 1: software change or some sort of network change that's causing it. Now,

1015
00:50:42,600 --> 00:50:46,080
Speaker 1: if you want to try, and this is for if

1016
00:50:46,120 --> 00:50:48,360
Speaker 1: you're just trying to cast something from your phone to

1017
00:50:48,400 --> 00:50:54,000
Speaker 1: your TV, there's an app called all Cast, Allcast, All Casts,

1018
00:50:54,600 --> 00:50:56,760
Speaker 1: and this is an app that is available for both

1019
00:50:57,280 --> 00:51:00,359
Speaker 1: Android and iOS, and this kind of helps you get

1020
00:51:00,360 --> 00:51:04,040
Speaker 1: around any issues you might have with casting. I do

1021
00:51:04,160 --> 00:51:08,640
Speaker 1: believe they charge after a certain amount of use. Oh wow,

1022
00:51:08,680 --> 00:51:10,879
Speaker 1: this app hasn't been updated in a long time. That's

1023
00:51:10,920 --> 00:51:12,960
Speaker 1: not good. That's never a good sign when I look

1024
00:51:12,960 --> 00:51:14,799
Speaker 1: at an app and it hasn't been updated. So the

1025
00:51:14,840 --> 00:51:19,439
Speaker 1: Android app hasn't been updated since twenty twenty the iOS app.

1026
00:51:19,480 --> 00:51:20,960
Speaker 2: It's still connecting, so I can't tell.

1027
00:51:21,120 --> 00:51:26,000
Speaker 1: But in general, you know, casting and airplay is really

1028
00:51:26,040 --> 00:51:29,880
Speaker 1: dependent on what the app allows you to do. So Fred,

1029
00:51:29,960 --> 00:51:32,520
Speaker 1: if I was in your shoes, I would restart. Just

1030
00:51:32,640 --> 00:51:34,960
Speaker 1: update all the apps. Update the you know, the Apple

1031
00:51:34,960 --> 00:51:36,719
Speaker 1: TV apps, make sure those are up to date, make

1032
00:51:36,760 --> 00:51:39,080
Speaker 1: sure the Apple TV software is up to date, make

1033
00:51:39,120 --> 00:51:41,200
Speaker 1: sure the phone software is up to date, and the

1034
00:51:41,239 --> 00:51:44,000
Speaker 1: app that you're using. So go through all that, and

1035
00:51:44,040 --> 00:51:47,200
Speaker 1: if it's still not working, it sounds like there's been

1036
00:51:47,239 --> 00:51:50,120
Speaker 1: some sort of change on the app that does not

1037
00:51:50,239 --> 00:51:51,120
Speaker 1: let you cast.

1038
00:51:50,880 --> 00:51:51,600
Speaker 2: The video anymore.

1039
00:51:51,640 --> 00:51:54,000
Speaker 1: Now, if it's a if it's a if it's an

1040
00:51:54,040 --> 00:51:57,560
Speaker 1: app that lets you, you know, video conference, there is

1041
00:51:57,560 --> 00:51:59,400
Speaker 1: no reason why they shouldn't let you do that on

1042
00:51:59,440 --> 00:52:02,680
Speaker 1: your big scre So sounds like there's something going on

1043
00:52:02,760 --> 00:52:05,080
Speaker 1: here that's a little bit more in depth than we

1044
00:52:05,120 --> 00:52:08,839
Speaker 1: can address here in Troubleshoot because I just can't see

1045
00:52:08,880 --> 00:52:13,799
Speaker 1: what's happening. Let's see Google Play and Apple have both

1046
00:52:13,920 --> 00:52:15,919
Speaker 1: named their Apps of the Year.

1047
00:52:17,080 --> 00:52:18,040
Speaker 2: Let's start with Apple.

1048
00:52:18,520 --> 00:52:22,879
Speaker 1: Apple's App of the Year is All Trails, and this

1049
00:52:22,960 --> 00:52:25,480
Speaker 1: is a fantastic app. I absolutely love All Trails. It's

1050
00:52:25,520 --> 00:52:27,320
Speaker 1: not new. I've been using it for a long time.

1051
00:52:28,400 --> 00:52:29,920
Speaker 1: I think they did this as the app of the

1052
00:52:30,000 --> 00:52:32,520
Speaker 1: year because it is getting us out of the house

1053
00:52:33,080 --> 00:52:34,960
Speaker 1: and it's kind of like an app that uses your

1054
00:52:35,000 --> 00:52:37,839
Speaker 1: screen but also gets you off the screen. So that's

1055
00:52:37,880 --> 00:52:40,240
Speaker 1: the number one iPhone app of the year.

1056
00:52:41,280 --> 00:52:41,680
Speaker 2: Let's see.

1057
00:52:41,719 --> 00:52:44,879
Speaker 1: The Mac app of the Year is photo Mater. The

1058
00:52:44,920 --> 00:52:48,440
Speaker 1: Apple Watch App of the Year is smart Jim. The

1059
00:52:48,480 --> 00:52:52,520
Speaker 1: iPhone game of the Year is Han Kai Starrail. This

1060
00:52:52,560 --> 00:52:55,080
Speaker 1: is an app a game that is based on anime,

1061
00:52:55,960 --> 00:52:58,120
Speaker 1: and by the way, that got the same exact top

1062
00:52:58,200 --> 00:53:01,560
Speaker 1: game for Google Play. Google Play's top app of the

1063
00:53:01,640 --> 00:53:06,120
Speaker 1: Year is called Imprint Learn Visually. Imprint Learn Visually. My

1064
00:53:06,160 --> 00:53:08,880
Speaker 1: son actually downloaded this a couple months ago. He was

1065
00:53:08,880 --> 00:53:12,239
Speaker 1: ahead of the curve Chat GBT got user's Choice, but

1066
00:53:12,280 --> 00:53:16,320
Speaker 1: it did not get top app from either of these stores.

1067
00:53:16,640 --> 00:53:21,080
Speaker 1: More rich on Tech after this. Welcome back to rich

1068
00:53:21,160 --> 00:53:25,080
Speaker 1: on Tech. Rich DeMuro here talking technology with you at

1069
00:53:25,160 --> 00:53:25,920
Speaker 1: triple eight.

1070
00:53:26,360 --> 00:53:28,080
Speaker 2: Rich one oh one.

1071
00:53:28,600 --> 00:53:31,799
Speaker 1: That's eight eight eight seven four to two four one

1072
00:53:32,200 --> 00:53:35,760
Speaker 1: zero one. I promise if you're on hold, we will

1073
00:53:35,800 --> 00:53:41,080
Speaker 1: get to you after this. Scott Napp, Amazon's director of

1074
00:53:41,200 --> 00:53:45,760
Speaker 1: worldwide Buyer Risk Prevention. Recently, I chatted with Scott about

1075
00:53:46,120 --> 00:53:50,840
Speaker 1: some of the most popular holiday shopping scams that involve Amazon.

1076
00:53:51,640 --> 00:53:55,040
Speaker 1: First off, let's talk about the holiday shopping season. That's

1077
00:53:55,080 --> 00:53:57,680
Speaker 1: got to be one of the biggest seasons for Amazon

1078
00:53:58,160 --> 00:54:01,440
Speaker 1: when it comes to customers fulfilling order and also scams.

1079
00:54:01,920 --> 00:54:04,040
Speaker 11: No doubt, the holiday season there's a reason we call

1080
00:54:04,120 --> 00:54:04,520
Speaker 11: it peak.

1081
00:54:05,280 --> 00:54:07,120
Speaker 4: It's the busiest time of year. You know.

1082
00:54:07,760 --> 00:54:10,680
Speaker 11: I'm sure you're seeing the same thing. My friends and

1083
00:54:10,719 --> 00:54:13,840
Speaker 11: family are already hard after it to try to shop

1084
00:54:13,840 --> 00:54:16,239
Speaker 11: some more and get some things under the tree, as

1085
00:54:16,239 --> 00:54:20,160
Speaker 11: it were. And as a result with all that increased activity, yes,

1086
00:54:20,320 --> 00:54:24,359
Speaker 11: we do see increased amounts of scams out there.

1087
00:54:24,520 --> 00:54:27,520
Speaker 2: Tell me a little bit about your role at Amazon.

1088
00:54:27,320 --> 00:54:28,080
Speaker 4: For buyer risk.

1089
00:54:28,239 --> 00:54:34,480
Speaker 11: I essentially, me and my team are lead efforts to

1090
00:54:34,600 --> 00:54:39,200
Speaker 11: root out fraud and abuse as it affects buyers specifically.

1091
00:54:39,680 --> 00:54:44,000
Speaker 11: So when we're talking about impersonation scams, we're talking about

1092
00:54:44,280 --> 00:54:49,240
Speaker 11: folks having account issues or doing different kinds of fraud

1093
00:54:49,320 --> 00:54:52,280
Speaker 11: on the site. Those are all things that we try

1094
00:54:52,360 --> 00:54:54,720
Speaker 11: to mitigate prevent from happening.

1095
00:54:55,080 --> 00:54:57,640
Speaker 1: So what are some of the common scams or frauds

1096
00:54:57,640 --> 00:55:00,600
Speaker 1: that we should watch out for when we're hopping online

1097
00:55:00,600 --> 00:55:01,440
Speaker 1: this holiday season.

1098
00:55:01,760 --> 00:55:06,480
Speaker 11: Sure, there's the three big ones. There's a perennial one

1099
00:55:06,920 --> 00:55:12,279
Speaker 11: that's really popular around the Amazon order confirmation scam, where

1100
00:55:12,320 --> 00:55:15,160
Speaker 11: you'll get some notice that there's a problem with your

1101
00:55:15,160 --> 00:55:20,000
Speaker 11: Amazon order and it's normally something kind of expensive, you know,

1102
00:55:20,160 --> 00:55:23,920
Speaker 11: maybe a tablet or a smartphone, and it's something you

1103
00:55:23,960 --> 00:55:26,680
Speaker 11: didn't order, so you get a little bit concerned that

1104
00:55:26,719 --> 00:55:28,879
Speaker 11: you might get charged for something, and then suddenly you're

1105
00:55:28,920 --> 00:55:30,720
Speaker 11: engaging with a bad actor.

1106
00:55:31,719 --> 00:55:33,920
Speaker 4: So that one's kind of pretty steady state.

1107
00:55:34,080 --> 00:55:37,719
Speaker 11: But one we've seen two things start to pop up

1108
00:55:38,160 --> 00:55:39,799
Speaker 11: more as more popular of late.

1109
00:55:39,920 --> 00:55:43,000
Speaker 4: One is an email attachment scam.

1110
00:55:42,640 --> 00:55:45,680
Speaker 11: Where they'll send you a note that says there's a

1111
00:55:45,760 --> 00:55:48,680
Speaker 11: problem and your Amazon account's getting ready to be shut down,

1112
00:55:48,800 --> 00:55:51,000
Speaker 11: and you have to open this attachment to see more

1113
00:55:51,040 --> 00:55:55,200
Speaker 11: details and the only and inside the attachment they embed

1114
00:55:55,239 --> 00:55:57,560
Speaker 11: a link that you need to click on to get

1115
00:55:57,600 --> 00:55:59,879
Speaker 11: more information or contact them.

1116
00:56:00,120 --> 00:56:01,600
Speaker 4: The only problem is it directs that.

1117
00:56:01,719 --> 00:56:05,080
Speaker 11: Right to a bad actor's website where they now can

1118
00:56:05,280 --> 00:56:08,880
Speaker 11: collect all kinds of information, including payment information from you,

1119
00:56:10,080 --> 00:56:14,960
Speaker 11: which isn't great. And then the final one that pops

1120
00:56:15,040 --> 00:56:18,319
Speaker 11: up has been popping up more this time of year

1121
00:56:18,480 --> 00:56:21,719
Speaker 11: is Prime membership scams. With the success of Prime Big

1122
00:56:21,800 --> 00:56:24,080
Speaker 11: Day deals and all the deals that are coming through

1123
00:56:24,120 --> 00:56:26,319
Speaker 11: the holidays. They'll send these notes that say there's a

1124
00:56:26,360 --> 00:56:29,399
Speaker 11: problem with your Prime membership. You need to contact us

1125
00:56:30,160 --> 00:56:34,960
Speaker 11: to get it resolved, and part of that interaction involves

1126
00:56:35,000 --> 00:56:39,480
Speaker 11: you giving them credit card details or banking information. Some

1127
00:56:39,520 --> 00:56:42,400
Speaker 11: of them are bold enough to even say pretending to

1128
00:56:42,400 --> 00:56:44,720
Speaker 11: be Amazon and they'll say, Hey, you need to pay

1129
00:56:44,840 --> 00:56:47,080
Speaker 11: us a certain amount of money so we can fix

1130
00:56:47,120 --> 00:56:50,280
Speaker 11: your Prime membership. All these things result in bad actors

1131
00:56:50,280 --> 00:56:53,399
Speaker 11: getting hold of your payment information and then being able

1132
00:56:53,400 --> 00:56:54,719
Speaker 11: to use it for their own purposes.

1133
00:56:55,080 --> 00:56:57,440
Speaker 1: Now I've seen some of these types of things come

1134
00:56:57,440 --> 00:56:59,880
Speaker 1: through my email, and not just with Amazon, but with

1135
00:57:00,400 --> 00:57:03,880
Speaker 1: various big companies' names, and to me, I can readily

1136
00:57:03,920 --> 00:57:07,399
Speaker 1: identify that they are a scam, but not everyone can

1137
00:57:07,560 --> 00:57:10,960
Speaker 1: and sometimes they can even be very tricky. And so

1138
00:57:11,640 --> 00:57:14,239
Speaker 1: do people fall for these? Why do you think people

1139
00:57:14,320 --> 00:57:17,280
Speaker 1: fall for them? And do these scam artists just keep

1140
00:57:17,280 --> 00:57:18,880
Speaker 1: getting better and better at what they're doing?

1141
00:57:19,320 --> 00:57:21,720
Speaker 11: Rich they are getting better, Like I'm telling you that,

1142
00:57:22,200 --> 00:57:25,000
Speaker 11: I hear you some of them are super simple. I

1143
00:57:25,000 --> 00:57:28,960
Speaker 11: shouldn't say super simple they're easier to tell apart if

1144
00:57:29,000 --> 00:57:30,880
Speaker 11: you know what you're looking for. But they are getting

1145
00:57:30,960 --> 00:57:36,720
Speaker 11: better and better and better at looking extremely authentic. It's

1146
00:57:36,760 --> 00:57:44,040
Speaker 11: a real thing that they're getting better and we're seeing. Unfortunately,

1147
00:57:44,200 --> 00:57:48,160
Speaker 11: being a scam victim is an equal opportunity business. There's

1148
00:57:48,480 --> 00:57:53,240
Speaker 11: people believe that perhaps older custom consumers are more vulnerable.

1149
00:57:53,280 --> 00:57:55,560
Speaker 4: That turns out to not necessarily be the case.

1150
00:57:56,560 --> 00:58:00,760
Speaker 11: That it's it's pretty evenly spread across the population.

1151
00:58:01,760 --> 00:58:04,560
Speaker 1: What about that idea of customer service from Amazon, because

1152
00:58:04,600 --> 00:58:08,200
Speaker 1: sometimes finding a phone number, most people want to just

1153
00:58:08,240 --> 00:58:10,360
Speaker 1: call a phone number, and that could prove to be tricky.

1154
00:58:10,400 --> 00:58:13,880
Speaker 1: It's an online website, and then people go searching on

1155
00:58:13,960 --> 00:58:16,400
Speaker 1: Google for a phone number, they find one that may

1156
00:58:16,480 --> 00:58:19,880
Speaker 1: lead them astray, and that could lead them right into

1157
00:58:19,920 --> 00:58:23,200
Speaker 1: a scam artist. So explain how to contact Amazon this

1158
00:58:23,240 --> 00:58:25,080
Speaker 1: holiday season if you need ye.

1159
00:58:26,120 --> 00:58:28,840
Speaker 11: No, that's a great point. It's super great because you're

1160
00:58:28,880 --> 00:58:33,120
Speaker 11: exactly right. Search results can be super misleading people like

1161
00:58:33,160 --> 00:58:35,439
Speaker 11: so those bad actors are happy to send you phone

1162
00:58:35,520 --> 00:58:39,920
Speaker 11: numbers that aren't us. Going via the website dot com,

1163
00:58:39,920 --> 00:58:42,280
Speaker 11: going via the app, you can either go to the

1164
00:58:42,280 --> 00:58:46,120
Speaker 11: help pages or and there's down and contact us and

1165
00:58:46,160 --> 00:58:48,960
Speaker 11: then that will get you to our customer service, which

1166
00:58:49,000 --> 00:58:51,360
Speaker 11: you can trust. If you've gone that path, you know

1167
00:58:51,440 --> 00:58:53,800
Speaker 11: it's us, and then we can help you out.

1168
00:58:54,040 --> 00:58:56,640
Speaker 1: So, because these scam artists continue to get better, how

1169
00:58:56,640 --> 00:58:58,040
Speaker 1: do we protect ourselves?

1170
00:58:58,840 --> 00:59:06,000
Speaker 11: It's being vigilant, if you will, especially when you receive

1171
00:59:06,040 --> 00:59:10,360
Speaker 11: a communication you didn't expect or you're unsure about. Yes, Amazon,

1172
00:59:10,400 --> 00:59:12,959
Speaker 11: we do send order confirmation emails, but we don't send

1173
00:59:13,000 --> 00:59:14,840
Speaker 11: emails telling you there's a problem.

1174
00:59:14,600 --> 00:59:16,560
Speaker 4: With your order and you need to click here.

1175
00:59:17,120 --> 00:59:21,400
Speaker 11: So if you see a communication and you're not exactly

1176
00:59:21,440 --> 00:59:24,400
Speaker 11: sure or you didn't expect it when it comes to Amazon,

1177
00:59:24,520 --> 00:59:26,920
Speaker 11: go to You can always trust our website. Go to

1178
00:59:26,960 --> 00:59:29,680
Speaker 11: Amazon dot com or go to the app and look.

1179
00:59:30,160 --> 00:59:33,040
Speaker 11: If it's an order confirmation scam, you can verify your

1180
00:59:33,160 --> 00:59:37,120
Speaker 11: order right there. You don't need some crazy link or

1181
00:59:37,160 --> 00:59:39,480
Speaker 11: if there's some other kind of communication, it'll show up

1182
00:59:39,480 --> 00:59:41,480
Speaker 11: in the message center and that way you will know

1183
00:59:41,600 --> 00:59:45,480
Speaker 11: that it's us. My biggest piece of advice for people

1184
00:59:45,600 --> 00:59:50,040
Speaker 11: is to pause, take a beat, and before you click

1185
00:59:50,080 --> 00:59:52,880
Speaker 11: on a link, before you respond to a text or

1186
00:59:52,880 --> 00:59:56,240
Speaker 11: a phone call, and just hey, was I expecting this?

1187
00:59:57,160 --> 01:00:01,280
Speaker 4: And if not, check it out with the real thing again.

1188
01:00:01,320 --> 01:00:05,640
Speaker 1: That was Scott Napp, Amazon's director of worldwide Buyer Risk Prevention.

1189
01:00:06,320 --> 01:00:09,920
Speaker 1: Thanks Scott for explaining to us some of these scams

1190
01:00:09,920 --> 01:00:14,560
Speaker 1: that involve Amazon. The bottom line is that any large company,

1191
01:00:14,840 --> 01:00:18,560
Speaker 1: whether it is Amazon, whether it is Walmart, whether it's Microsoft,

1192
01:00:18,600 --> 01:00:22,800
Speaker 1: whether it's Google, whether it's Apple, scam artists love to

1193
01:00:23,000 --> 01:00:26,560
Speaker 1: latch on to the names of these companies. Why because

1194
01:00:26,560 --> 01:00:29,600
Speaker 1: they have a large base of customers, so they can

1195
01:00:29,680 --> 01:00:32,440
Speaker 1: just email a whole bunch of people at once, and

1196
01:00:32,520 --> 01:00:34,640
Speaker 1: some of those people get that email and say, oh, yeah,

1197
01:00:34,680 --> 01:00:36,800
Speaker 1: I do have an account with Amazon, and half the

1198
01:00:36,800 --> 01:00:38,400
Speaker 1: people are saying, no, I don't even have a Bank

1199
01:00:38,440 --> 01:00:41,960
Speaker 1: of America account. So that's one way. And then the

1200
01:00:42,040 --> 01:00:44,720
Speaker 1: other thing is that it's recognizable. So when it's Amazon

1201
01:00:44,840 --> 01:00:46,920
Speaker 1: and it says an email that your account is going

1202
01:00:46,960 --> 01:00:49,120
Speaker 1: to be suspended, you kind of look and you open

1203
01:00:49,200 --> 01:00:51,880
Speaker 1: up the email and you check it out. So these

1204
01:00:52,000 --> 01:00:54,880
Speaker 1: kind of scams have been going on forever. Amazon is

1205
01:00:54,960 --> 01:00:57,720
Speaker 1: just the newest way to do it. But really really

1206
01:00:57,760 --> 01:01:01,640
Speaker 1: tricky stuff because, as Scott said, these scammers just continue

1207
01:01:01,680 --> 01:01:06,000
Speaker 1: to get better. Speaking of Amazon, their Black Friday Cyber

1208
01:01:06,040 --> 01:01:10,760
Speaker 1: Monday event, which ran eleven days, was its largest ever

1209
01:01:11,120 --> 01:01:15,720
Speaker 1: compared to last year's event. Customers purchased over one billion

1210
01:01:15,800 --> 01:01:20,360
Speaker 1: items during this event, and they saved seventy percent more

1211
01:01:20,520 --> 01:01:22,800
Speaker 1: compared to last year. And I do believe that because

1212
01:01:22,880 --> 01:01:25,600
Speaker 1: I noticed this year on Amazon, the prices were really,

1213
01:01:25,600 --> 01:01:27,560
Speaker 1: really good. I had a lot of stuff in my cart,

1214
01:01:28,040 --> 01:01:30,320
Speaker 1: and I noticed a lot of price drops and stuff

1215
01:01:30,360 --> 01:01:33,000
Speaker 1: that dropped during those eleven days and then went right

1216
01:01:33,040 --> 01:01:36,960
Speaker 1: back up on Cyber After Cyber Monday was over, Amazon

1217
01:01:37,000 --> 01:01:40,000
Speaker 1: says they're going to continue to do deals up until

1218
01:01:40,000 --> 01:01:42,960
Speaker 1: December twenty fourth. I'm gonna give you my best tip

1219
01:01:43,280 --> 01:01:46,000
Speaker 1: because I'm the worst gift giver, Like I just my

1220
01:01:46,120 --> 01:01:49,040
Speaker 1: wife has this way of like I will mention something

1221
01:01:49,080 --> 01:01:51,160
Speaker 1: in passing, Like I'll just be like, oh, I need

1222
01:01:51,200 --> 01:01:54,000
Speaker 1: a new button for this shirt, and literally Christmas morning,

1223
01:01:54,040 --> 01:01:56,120
Speaker 1: I'll have that button and I'm like, well, you remembered

1224
01:01:56,120 --> 01:01:58,400
Speaker 1: that I said that. So there are two people in

1225
01:01:58,440 --> 01:02:01,160
Speaker 1: this world, two types of people. Some that remember the

1226
01:02:01,200 --> 01:02:03,440
Speaker 1: things that you say and like write it down secretly

1227
01:02:03,480 --> 01:02:05,600
Speaker 1: and then get you that gift later, and people like

1228
01:02:05,640 --> 01:02:06,800
Speaker 1: myself that just I don't.

1229
01:02:06,840 --> 01:02:07,800
Speaker 2: I'm like clueless.

1230
01:02:08,040 --> 01:02:11,560
Speaker 1: So there's this Amazon has this top one hundred ish

1231
01:02:12,160 --> 01:02:14,720
Speaker 1: gift picks, and I will link that up on the

1232
01:02:14,720 --> 01:02:17,480
Speaker 1: website rich on tech dot tv slash wiki and it

1233
01:02:17,480 --> 01:02:20,000
Speaker 1: has all of these great gift ideas and you could

1234
01:02:20,040 --> 01:02:22,320
Speaker 1: just scroll through here and I guarantee you'll find something

1235
01:02:22,360 --> 01:02:25,080
Speaker 1: for someone on your list. Again, it's the Amazon top

1236
01:02:25,120 --> 01:02:29,440
Speaker 1: one hundred ish gift list. Let's see Amazon. One other

1237
01:02:29,480 --> 01:02:34,000
Speaker 1: thing to know is that they extended the returns window.

1238
01:02:34,400 --> 01:02:37,320
Speaker 1: So basically, if you buy anything between now and December

1239
01:02:37,360 --> 01:02:41,000
Speaker 1: thirty first, you can return it through January thirty first.

1240
01:02:41,080 --> 01:02:43,720
Speaker 1: So it's a little bit longer than their typical return window,

1241
01:02:43,760 --> 01:02:46,320
Speaker 1: which is really important because you buy the gift and

1242
01:02:46,360 --> 01:02:48,120
Speaker 1: then you want to make sure that they can return

1243
01:02:48,120 --> 01:02:51,680
Speaker 1: it in that time. All right, let's see, we've got

1244
01:02:51,720 --> 01:02:53,680
Speaker 1: the phone number to the show Triple eight Rich one

1245
01:02:53,720 --> 01:02:56,560
Speaker 1: oh one. That's eight eight eight seven four to two

1246
01:02:56,680 --> 01:03:00,000
Speaker 1: four one zero one. You can go to the website

1247
01:03:00,120 --> 01:03:02,560
Speaker 1: rich on tech dot TV. There you can see all

1248
01:03:02,560 --> 01:03:05,120
Speaker 1: the stories that I do on TV. You could also

1249
01:03:05,200 --> 01:03:08,160
Speaker 1: see how you can subscribe to this show as a podcast.

1250
01:03:08,520 --> 01:03:11,120
Speaker 1: You can also follow me on social media. I am

1251
01:03:11,200 --> 01:03:14,120
Speaker 1: at rich on tech, I'm on Instagram, I'm on Facebook,

1252
01:03:14,160 --> 01:03:17,640
Speaker 1: i am on X and yes, I finally broke down

1253
01:03:18,080 --> 01:03:22,040
Speaker 1: and paid for the premium subscription on X. So if

1254
01:03:22,080 --> 01:03:24,080
Speaker 1: you notice I have a blue check next to my name.

1255
01:03:24,200 --> 01:03:28,480
Speaker 1: Soon you know, here's the thing. This is what put

1256
01:03:28,480 --> 01:03:30,000
Speaker 1: me over the edge because I was trying to move

1257
01:03:30,000 --> 01:03:34,080
Speaker 1: over to threads right. I posted about new pens that

1258
01:03:34,120 --> 01:03:38,200
Speaker 1: I bought, literally pens, and I got so many responses

1259
01:03:38,520 --> 01:03:40,480
Speaker 1: and so much engagement that I was like, you know what,

1260
01:03:40,960 --> 01:03:44,360
Speaker 1: this platform still has people on, it still has people

1261
01:03:44,440 --> 01:03:46,360
Speaker 1: using it. Why am I going to give up on

1262
01:03:46,400 --> 01:03:49,400
Speaker 1: this platform just because everyone hates it?

1263
01:03:50,360 --> 01:03:51,880
Speaker 2: Yeah, so I'm not.

1264
01:03:51,960 --> 01:03:54,480
Speaker 1: So I'm still there at rich on Tech on X

1265
01:03:54,840 --> 01:03:56,960
Speaker 1: but you know, I figured it's it's just kind of

1266
01:03:57,240 --> 01:03:59,320
Speaker 1: you know, it's an option, let's put it that way.

1267
01:04:00,160 --> 01:04:02,720
Speaker 1: Coming up, we've got a couple of callers in the queue.

1268
01:04:02,720 --> 01:04:05,800
Speaker 1: We'll get to them. You are listening to rich on Tech.

1269
01:04:10,120 --> 01:04:13,720
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here talking

1270
01:04:13,760 --> 01:04:14,720
Speaker 1: technology with you.

1271
01:04:14,920 --> 01:04:20,080
Speaker 2: Let's go to Liz in San Jose. Liz, you're on

1272
01:04:20,160 --> 01:04:20,560
Speaker 2: with Rich.

1273
01:04:21,520 --> 01:04:22,240
Speaker 6: Oh, hi Rich.

1274
01:04:22,840 --> 01:04:27,080
Speaker 12: I bought an iPhone fifteen Pro recently, and I've been

1275
01:04:27,200 --> 01:04:32,720
Speaker 12: having some connectivity issues with my with my AirPods, my

1276
01:04:32,840 --> 01:04:38,600
Speaker 12: Apple airbuds, earbuds things. It just doesn't seem to hold

1277
01:04:38,640 --> 01:04:42,840
Speaker 12: the connection. Well, I've called Apple and done some troubleshooting

1278
01:04:42,920 --> 01:04:47,080
Speaker 12: with them, and I also called Verizon, my carrier, and

1279
01:04:47,320 --> 01:04:51,120
Speaker 12: made a few adjustments and changes with them on the phone,

1280
01:04:51,600 --> 01:04:54,960
Speaker 12: and I'm still having issues. I looked it up on

1281
01:04:55,000 --> 01:04:57,720
Speaker 12: the internet and there are a lot of other people

1282
01:04:57,960 --> 01:05:00,240
Speaker 12: must be having issues because the a.

1283
01:05:00,200 --> 01:05:03,280
Speaker 13: Lot of tutorials on how to connect them and keep

1284
01:05:03,360 --> 01:05:06,160
Speaker 13: them connected and that kind of thing. Are you aware

1285
01:05:06,280 --> 01:05:12,560
Speaker 13: of any issues with connectivity? And I've got the newest earbuds,

1286
01:05:12,600 --> 01:05:13,880
Speaker 13: by the way, they're not old.

1287
01:05:14,320 --> 01:05:16,760
Speaker 2: Well, first off, I'm curious. Well, number okay, a couple things.

1288
01:05:16,800 --> 01:05:22,520
Speaker 1: Number One, you can find people complaining about anything online

1289
01:05:22,600 --> 01:05:25,080
Speaker 1: and specifically when you're searching for something like this, like

1290
01:05:25,120 --> 01:05:27,920
Speaker 1: you'll find other people and there's a million opinions on things.

1291
01:05:28,400 --> 01:05:32,280
Speaker 1: I don't think that AirPods as a mass market device

1292
01:05:32,640 --> 01:05:35,000
Speaker 1: have an issue with keeping a connection because this is

1293
01:05:35,040 --> 01:05:37,120
Speaker 1: not something that I've ever experienced.

1294
01:05:37,200 --> 01:05:37,480
Speaker 2: Now.

1295
01:05:38,000 --> 01:05:40,760
Speaker 1: The only thing I have experienced with AirPods is the

1296
01:05:40,920 --> 01:05:45,560
Speaker 1: switching issues. And sometimes AirPods like to switch to different

1297
01:05:45,600 --> 01:05:48,880
Speaker 1: devices and that is a pain, and I will say

1298
01:05:48,920 --> 01:05:52,280
Speaker 1: that that is annoying. Apple has made the switching faster

1299
01:05:52,440 --> 01:05:55,280
Speaker 1: and a little bit smarter with the with the latest updates.

1300
01:05:55,760 --> 01:05:58,240
Speaker 1: But that's the only thing I've seen. AirPods should one

1301
01:05:58,320 --> 01:06:01,840
Speaker 1: hundred percent connect to your phone and stay connected and work.

1302
01:06:02,760 --> 01:06:05,320
Speaker 1: So I think that number one, you have to rule

1303
01:06:05,320 --> 01:06:09,240
Speaker 1: out whether there is a manufacturing defect on your AirPods.

1304
01:06:09,800 --> 01:06:12,560
Speaker 1: I'd also be curious what Verizon told you to do,

1305
01:06:12,640 --> 01:06:16,600
Speaker 1: because Verizon has nothing to do with this. Verizon handles

1306
01:06:16,600 --> 01:06:20,720
Speaker 1: the cellular connection on your phone and they don't really

1307
01:06:20,760 --> 01:06:23,240
Speaker 1: have anything to do with what's happening with these AirPods.

1308
01:06:23,280 --> 01:06:25,680
Speaker 1: So with all of that said, Liz, here are the

1309
01:06:25,760 --> 01:06:28,640
Speaker 1: steps that I would take to see if we can

1310
01:06:28,680 --> 01:06:33,120
Speaker 1: get these AirPods to connect better. First off, I would

1311
01:06:33,560 --> 01:06:36,640
Speaker 1: disconnect the AirPods from my phone, so I would go

1312
01:06:36,680 --> 01:06:40,040
Speaker 1: into my settings Bluetooth, find the AirPods, press the little eye,

1313
01:06:40,600 --> 01:06:44,400
Speaker 1: and then say forget this device, and that would be

1314
01:06:44,400 --> 01:06:47,400
Speaker 1: the first thing I would do. Then I would factory

1315
01:06:47,760 --> 01:06:51,040
Speaker 1: reset the air pods. And so if you look on

1316
01:06:51,120 --> 01:06:55,160
Speaker 1: the AirPods case itself, there is a little button on

1317
01:06:55,200 --> 01:06:57,600
Speaker 1: the back and most of the time you never really

1318
01:06:57,640 --> 01:06:59,600
Speaker 1: even need to press this button unless you're pairing with

1319
01:06:59,640 --> 01:07:02,080
Speaker 1: an end phone. But if you press and hold that

1320
01:07:02,120 --> 01:07:06,880
Speaker 1: button for about thirty seconds or sorry, if you let

1321
01:07:06,880 --> 01:07:08,800
Speaker 1: me get you the right directions here. Put the AirPods

1322
01:07:08,800 --> 01:07:11,640
Speaker 1: in the case, close the lid, wait thirty seconds for

1323
01:07:11,680 --> 01:07:14,479
Speaker 1: them to kind of settle down. Open the lid, don't

1324
01:07:14,480 --> 01:07:16,520
Speaker 1: take them out, and then press and hold that setup

1325
01:07:16,560 --> 01:07:19,800
Speaker 1: button on the back for about fifteen seconds until that

1326
01:07:19,840 --> 01:07:24,000
Speaker 1: status light flashes. It looks like it's gonna flash amber

1327
01:07:24,040 --> 01:07:27,560
Speaker 1: and then white. And this is off the Apple support

1328
01:07:27,600 --> 01:07:30,480
Speaker 1: page which tells you how to reset your AirPods completely.

1329
01:07:30,960 --> 01:07:33,680
Speaker 1: So once you reset them completely, which means they are

1330
01:07:33,800 --> 01:07:38,160
Speaker 1: back to factory, then I would restart my phone and

1331
01:07:38,200 --> 01:07:40,240
Speaker 1: then I would reconnect these to your phone. And the

1332
01:07:40,240 --> 01:07:43,880
Speaker 1: way that you reconnect is just by opening up unlock

1333
01:07:43,920 --> 01:07:46,720
Speaker 1: your phone, open up the airpod's case next to your phone,

1334
01:07:46,760 --> 01:07:48,680
Speaker 1: and it should say do you want to connect now?

1335
01:07:48,720 --> 01:07:50,680
Speaker 1: If it already has the name on them or anything

1336
01:07:50,720 --> 01:07:52,480
Speaker 1: like that, then you probably want to go back and

1337
01:07:52,560 --> 01:07:55,920
Speaker 1: do the reset again, because they shouldn't automatically connect to

1338
01:07:55,920 --> 01:07:59,000
Speaker 1: your phone at this point. They should almost be back

1339
01:07:59,000 --> 01:08:00,720
Speaker 1: to brand new where you're going to have to give

1340
01:08:00,720 --> 01:08:04,360
Speaker 1: them a name and everything. Those are the steps that

1341
01:08:04,400 --> 01:08:07,520
Speaker 1: I would take. And if you're still having problems you

1342
01:08:07,560 --> 01:08:11,400
Speaker 1: can do what's called a settings reset on your iPhone.

1343
01:08:11,800 --> 01:08:16,000
Speaker 1: So if you go into Settings General and then oops, sorry,

1344
01:08:16,080 --> 01:08:18,400
Speaker 1: I pressed the wrong thing on my phone. Here, if

1345
01:08:18,439 --> 01:08:22,320
Speaker 1: you go to Settings General, transfer or reset phone, you'll

1346
01:08:22,320 --> 01:08:25,759
Speaker 1: see an option if you tap reset, it says reset

1347
01:08:25,840 --> 01:08:29,760
Speaker 1: all settings or reset Network settings. If you tap the

1348
01:08:29,840 --> 01:08:33,599
Speaker 1: reset Network settings, that is the one that will reset

1349
01:08:33,680 --> 01:08:35,720
Speaker 1: all of your Bluetooth settings. Now you're gonna have to

1350
01:08:35,720 --> 01:08:37,639
Speaker 1: reconnect to your Wi Fi, You're gonna have to reconnect

1351
01:08:37,640 --> 01:08:40,160
Speaker 1: all your other Bluetooth devices. But that's sort of a

1352
01:08:40,479 --> 01:08:43,639
Speaker 1: nuclear option that can help you do that. But if

1353
01:08:43,640 --> 01:08:46,960
Speaker 1: you're still having problems, Liz, with these staying connected, I

1354
01:08:47,000 --> 01:08:49,880
Speaker 1: would suspect it's some other device that is nearby that

1355
01:08:50,040 --> 01:08:53,360
Speaker 1: is connecting to these and that's what's causing the disconnection.

1356
01:08:53,720 --> 01:08:56,479
Speaker 1: Or you've got a defective pair of AirPods, and I

1357
01:08:56,520 --> 01:08:59,639
Speaker 1: would just petition to Apple to swap those out. Tell

1358
01:08:59,680 --> 01:09:01,560
Speaker 1: them what a great customer you are and how you

1359
01:09:01,600 --> 01:09:04,000
Speaker 1: want to use these things, and they're just giving you grief,

1360
01:09:04,040 --> 01:09:06,559
Speaker 1: and hopefully they will take mercy on you and give

1361
01:09:06,600 --> 01:09:08,320
Speaker 1: you a new pair. Keep me posted Rich on tech

1362
01:09:08,360 --> 01:09:11,439
Speaker 1: dot TV, Send me an email, let me know. Let's

1363
01:09:11,439 --> 01:09:15,800
Speaker 1: go to Rick in Clinton, Mississippi. Rick, you're on with Rich.

1364
01:09:16,720 --> 01:09:17,800
Speaker 9: Hey, ho's going?

1365
01:09:18,040 --> 01:09:19,480
Speaker 2: It is going great?

1366
01:09:19,760 --> 01:09:23,519
Speaker 9: All right? After problem, I've started a little side hustle

1367
01:09:23,600 --> 01:09:28,960
Speaker 9: to supplement my retirement and I buy storage auctions. Okay,

1368
01:09:29,200 --> 01:09:34,479
Speaker 9: I found an iPhone seven in one and it powers up.

1369
01:09:34,520 --> 01:09:37,439
Speaker 9: It looks like it works, and but I need to

1370
01:09:37,479 --> 01:09:40,160
Speaker 9: reset it to factory settings. I don't have a password,

1371
01:09:40,760 --> 01:09:43,519
Speaker 9: I don't have any iTunes ID or any Apple ID

1372
01:09:43,760 --> 01:09:45,920
Speaker 9: with it. Is there an easy way to do it?

1373
01:09:45,960 --> 01:09:49,559
Speaker 9: I found a couple of apps that say they will

1374
01:09:49,560 --> 01:09:52,240
Speaker 9: do it from my computer, but they want you to

1375
01:09:52,280 --> 01:09:54,719
Speaker 9: subscribe to their service and all that, and.

1376
01:09:55,080 --> 01:09:56,639
Speaker 2: Now no need to subscribe to service.

1377
01:09:56,680 --> 01:09:58,439
Speaker 1: So there are there is a way to do this

1378
01:09:58,560 --> 01:10:02,040
Speaker 1: without the passcode, but it is going to erase everything

1379
01:10:02,080 --> 01:10:04,400
Speaker 1: on that device, which of course sounds like what you want.

1380
01:10:04,479 --> 01:10:04,719
Speaker 2: Now.

1381
01:10:05,360 --> 01:10:08,760
Speaker 1: The only thing is if this phone is locked to

1382
01:10:08,840 --> 01:10:12,960
Speaker 1: an account, which pretty much every iPhone is what's called

1383
01:10:13,040 --> 01:10:16,639
Speaker 1: has activation lock on it, which means once you get

1384
01:10:16,640 --> 01:10:21,479
Speaker 1: this phone factory reset, when you go to set this

1385
01:10:21,520 --> 01:10:24,120
Speaker 1: thing up and you go through the process of activating it,

1386
01:10:24,120 --> 01:10:27,280
Speaker 1: it is going to say this phone is locked to

1387
01:10:27,439 --> 01:10:30,280
Speaker 1: this Apple ID, and it will show you either a

1388
01:10:30,280 --> 01:10:33,519
Speaker 1: phone number with some of the digits blurred out, or

1389
01:10:33,680 --> 01:10:36,240
Speaker 1: an email address with some of the portion of that

1390
01:10:36,320 --> 01:10:41,800
Speaker 1: email address basically redacted, and it will say you must

1391
01:10:41,840 --> 01:10:45,960
Speaker 1: confirm or get rid of this account activation before we

1392
01:10:46,040 --> 01:10:48,920
Speaker 1: can proceed, So that may happen. Now, I don't know

1393
01:10:48,960 --> 01:10:51,240
Speaker 1: if that's going to happen. Maybe the person deactivated this

1394
01:10:51,320 --> 01:10:53,559
Speaker 1: phone and just left it in this storage lock or whatever.

1395
01:10:53,760 --> 01:10:54,760
Speaker 2: But here's the way to do it.

1396
01:10:54,800 --> 01:10:56,880
Speaker 1: The first way to do it is probably the easiest way,

1397
01:10:57,320 --> 01:10:59,920
Speaker 1: and that's just to put your device into recovery mode.

1398
01:11:00,280 --> 01:11:02,040
Speaker 1: So most of the time, if you restart your device,

1399
01:11:02,080 --> 01:11:04,240
Speaker 1: it's not going to do this. But on the iPhone

1400
01:11:04,320 --> 01:11:07,639
Speaker 1: seven specifically, that's what you said. You press and hold

1401
01:11:07,640 --> 01:11:11,280
Speaker 1: the top button, which is the side button, and the

1402
01:11:11,360 --> 01:11:13,760
Speaker 1: volume button at the same time. You just keep keep

1403
01:11:13,800 --> 01:11:16,080
Speaker 1: pressing and holding that as long as you can until

1404
01:11:16,080 --> 01:11:19,040
Speaker 1: you see that recovery mode screen, and then you can

1405
01:11:19,080 --> 01:11:21,479
Speaker 1: go through the process of connecting this to a computer

1406
01:11:22,000 --> 01:11:25,880
Speaker 1: and it will completely restore you want to restore, not

1407
01:11:26,000 --> 01:11:28,280
Speaker 1: update you want to restore, and it will bring that

1408
01:11:28,400 --> 01:11:30,879
Speaker 1: back to sort of factory settings, erase everything.

1409
01:11:31,640 --> 01:11:31,880
Speaker 2: Uh.

1410
01:11:31,960 --> 01:11:37,160
Speaker 1: The website iFixit dot com has a deeper method of

1411
01:11:37,200 --> 01:11:41,920
Speaker 1: doing this. It's called DFU restore Device Firmware Update, and

1412
01:11:42,000 --> 01:11:45,280
Speaker 1: this reloads the entire software and firmware of the device,

1413
01:11:45,800 --> 01:11:50,200
Speaker 1: and so just Google DFU restore and that's another way

1414
01:11:50,360 --> 01:11:54,320
Speaker 1: of doing this deeper recovery mode on this iPhone seven

1415
01:11:55,320 --> 01:11:58,040
Speaker 1: eight eight rich one oh one eight eight eight seven

1416
01:11:58,160 --> 01:12:02,960
Speaker 1: four to two four one zero one. Welcome back to

1417
01:12:03,320 --> 01:12:06,479
Speaker 1: rich on Tech. Rich Demiro here at triple eight rich

1418
01:12:06,640 --> 01:12:10,519
Speaker 1: one oh one eighty eight seven four to two four

1419
01:12:10,800 --> 01:12:14,639
Speaker 1: one zero one. You can follow along with the show

1420
01:12:14,880 --> 01:12:19,160
Speaker 1: online at richon Tech dot tv slash wiki. I put

1421
01:12:19,200 --> 01:12:22,360
Speaker 1: all the uh anything I talk about basically in the

1422
01:12:22,400 --> 01:12:24,639
Speaker 1: show notes. You can also find me on social media

1423
01:12:24,720 --> 01:12:30,280
Speaker 1: at rich on Tech. Brenda is in Anaheim, California. Brenda,

1424
01:12:30,479 --> 01:12:32,040
Speaker 1: you're on with Rich. Welcome to the show.

1425
01:12:32,479 --> 01:12:35,400
Speaker 14: Hey, Rich, I had a question. I was thinking about

1426
01:12:35,400 --> 01:12:38,640
Speaker 14: getting the Galaxy the Fold, but then I heard you

1427
01:12:38,720 --> 01:12:43,120
Speaker 14: talking about the one Was it one plus open?

1428
01:12:43,400 --> 01:12:44,439
Speaker 2: Sure yet come?

1429
01:12:44,960 --> 01:12:47,400
Speaker 14: And so I was that's a little bit cheaper because

1430
01:12:47,400 --> 01:12:50,240
Speaker 14: the Galaxy didn't go on a Black Friday special. So

1431
01:12:50,280 --> 01:12:52,160
Speaker 14: I was thinking about getting that. But I'm a little

1432
01:12:52,200 --> 01:12:56,320
Speaker 14: concern first of all, because it's not wireless. I could

1433
01:12:56,360 --> 01:12:59,599
Speaker 14: live with that, yeah, but if something goes wrong, there's

1434
01:12:59,640 --> 01:13:01,720
Speaker 14: nowhere are really local to take and I think you

1435
01:13:01,800 --> 01:13:04,200
Speaker 14: have to send it in And I'm not really I

1436
01:13:04,880 --> 01:13:06,880
Speaker 14: don't have a tablet, so I wanted to phone. I

1437
01:13:07,000 --> 01:13:10,519
Speaker 14: like the screen, but I'm not really that savly with

1438
01:13:10,600 --> 01:13:14,040
Speaker 14: the phone uses either. So what do you think about

1439
01:13:14,120 --> 01:13:16,639
Speaker 14: lee switch? Right now, I have an a seventy one

1440
01:13:16,800 --> 01:13:20,640
Speaker 14: Galaxy or not Samsung something. It's the older phone and

1441
01:13:20,680 --> 01:13:22,800
Speaker 14: it's it needs to be replaced.

1442
01:13:23,200 --> 01:13:27,240
Speaker 1: Yeah, this would be a huge upgrade, you know, from

1443
01:13:27,280 --> 01:13:31,120
Speaker 1: that phone. So and I agree with you. The one

1444
01:13:31,120 --> 01:13:34,680
Speaker 1: of the downsides of the one plus brand is you know,

1445
01:13:34,720 --> 01:13:37,840
Speaker 1: there's no stores and if you do need help with repairs,

1446
01:13:38,720 --> 01:13:40,400
Speaker 1: I do believe you have to send it in now.

1447
01:13:40,439 --> 01:13:43,160
Speaker 1: I remember when we did the event with one plus,

1448
01:13:43,200 --> 01:13:45,360
Speaker 1: they were talking about how they're trying to make repairs

1449
01:13:45,400 --> 01:13:48,160
Speaker 1: a little bit easier. So I think that they have,

1450
01:13:48,479 --> 01:13:50,880
Speaker 1: you know, done something along those lines. Hopefully you don't

1451
01:13:50,880 --> 01:13:54,280
Speaker 1: need that, you know. But I think when this, when

1452
01:13:54,320 --> 01:13:58,280
Speaker 1: you compare this phone to the the Samsung out there,

1453
01:13:58,320 --> 01:14:01,080
Speaker 1: you know, the z Fold five or the z Flip,

1454
01:14:01,280 --> 01:14:03,040
Speaker 1: they're not really the z Flip is not really in

1455
01:14:03,080 --> 01:14:05,120
Speaker 1: the same kind of category because that's more like a

1456
01:14:05,360 --> 01:14:06,799
Speaker 1: phone that shuts closed.

1457
01:14:07,120 --> 01:14:08,479
Speaker 2: This is more like a book phone.

1458
01:14:09,560 --> 01:14:11,559
Speaker 1: The only other phone to compare it to is the

1459
01:14:11,600 --> 01:14:15,720
Speaker 1: Google Pixel Fold, which I really like as well. So

1460
01:14:15,800 --> 01:14:17,840
Speaker 1: for me, it would be between the pixel Fold and

1461
01:14:17,880 --> 01:14:20,760
Speaker 1: the one plus Open. Now, I will tell you, I'm

1462
01:14:20,800 --> 01:14:23,479
Speaker 1: friends with a bunch of tech folks that are very

1463
01:14:23,479 --> 01:14:27,080
Speaker 1: serious about this stuff, and they love the one plus Open.

1464
01:14:27,400 --> 01:14:28,080
Speaker 2: Like I'm not kidding.

1465
01:14:28,120 --> 01:14:30,719
Speaker 1: I'm in a group chat and it is non stop

1466
01:14:31,439 --> 01:14:34,720
Speaker 1: just gushing over this phone. So they really do like it,

1467
01:14:35,000 --> 01:14:38,400
Speaker 1: and you know, I've used it and I think it's

1468
01:14:38,439 --> 01:14:40,680
Speaker 1: a great phone as well. I think one Plus has

1469
01:14:40,760 --> 01:14:45,960
Speaker 1: excellent software. The price is I think it's fifteen hundred

1470
01:14:46,040 --> 01:14:48,080
Speaker 1: right now, plus you can do a trade.

1471
01:14:47,840 --> 01:14:51,400
Speaker 14: In, right it makes it cheaper than the Galaxy.

1472
01:14:51,680 --> 01:14:52,000
Speaker 4: Yeah.

1473
01:14:52,080 --> 01:14:54,519
Speaker 1: I don't know if you're Android, the A seven to

1474
01:14:54,560 --> 01:14:56,320
Speaker 1: one is going to get you a huge trade in,

1475
01:14:56,320 --> 01:14:58,080
Speaker 1: But I know they're doing a minimum of two hundred

1476
01:14:58,080 --> 01:15:00,719
Speaker 1: dollars on the trade in, no matter, no matter what phone.

1477
01:15:01,280 --> 01:15:03,760
Speaker 1: So I think what it comes down to really is,

1478
01:15:04,479 --> 01:15:07,880
Speaker 1: you know, if you're concerned about the repair situation, I

1479
01:15:07,880 --> 01:15:10,080
Speaker 1: would just do a little bit of research and just

1480
01:15:10,360 --> 01:15:12,439
Speaker 1: look at what they say on their website about the

1481
01:15:12,479 --> 01:15:15,640
Speaker 1: repair process. I do believe you have to send it

1482
01:15:15,680 --> 01:15:18,360
Speaker 1: in though, so let's see one plus repair service.

1483
01:15:19,400 --> 01:15:22,479
Speaker 14: Well, I'm hopefully you should need repairs or that would

1484
01:15:22,479 --> 01:15:25,280
Speaker 14: even need an issue. I just didn't know how big

1485
01:15:25,320 --> 01:15:26,519
Speaker 14: of an issue it might be.

1486
01:15:28,280 --> 01:15:31,120
Speaker 1: Yeah, I mean, look, the main thing is the screen,

1487
01:15:31,280 --> 01:15:33,640
Speaker 1: if there's any sort of like screen issue, you know,

1488
01:15:33,800 --> 01:15:36,680
Speaker 1: because this is a foldable phone. But yeah, and you

1489
01:15:36,680 --> 01:15:38,640
Speaker 1: may have to ship your device out and have it

1490
01:15:38,800 --> 01:15:41,439
Speaker 1: gone for you know, seven to nine days is what

1491
01:15:41,439 --> 01:15:44,000
Speaker 1: they're saying on there. So I mean that's really the

1492
01:15:44,000 --> 01:15:46,599
Speaker 1: biggest downside that I see. I think one Plus really

1493
01:15:46,600 --> 01:15:48,799
Speaker 1: makes a nice product. I think this phone in particular

1494
01:15:48,960 --> 01:15:52,919
Speaker 1: really captured the hearts of a lot of tech reviewers

1495
01:15:53,040 --> 01:15:57,200
Speaker 1: because they thought that they did something. The Google phone

1496
01:15:57,400 --> 01:15:59,160
Speaker 1: is a little squat you know, it looks like a

1497
01:15:59,200 --> 01:16:02,320
Speaker 1: passport olmos. So the screen is kind of an odd size,

1498
01:16:02,680 --> 01:16:06,599
Speaker 1: and then the fold is really narrow, and so that's

1499
01:16:06,600 --> 01:16:07,960
Speaker 1: really an odd size too.

1500
01:16:08,600 --> 01:16:10,200
Speaker 14: It is an outside because I was actually able to

1501
01:16:10,240 --> 01:16:11,120
Speaker 14: see it at the store.

1502
01:16:11,360 --> 01:16:12,880
Speaker 2: Yeah, it's it's a little bit.

1503
01:16:13,040 --> 01:16:15,599
Speaker 1: Yeah to me, it's unusable Brenda the outside screen on

1504
01:16:15,600 --> 01:16:17,400
Speaker 1: that on that Samsung.

1505
01:16:17,520 --> 01:16:20,120
Speaker 2: So oh really, Okay, I think if you're willing to

1506
01:16:20,120 --> 01:16:20,719
Speaker 2: take a chance.

1507
01:16:20,760 --> 01:16:22,600
Speaker 1: Is there a place to see this one plus in

1508
01:16:22,680 --> 01:16:25,320
Speaker 1: the store like we're able to sew?

1509
01:16:25,920 --> 01:16:27,600
Speaker 14: No, I don't think there is. I mean I had

1510
01:16:27,680 --> 01:16:32,000
Speaker 14: people before I went there, and because I was asking her,

1511
01:16:32,000 --> 01:16:33,400
Speaker 14: why are you guys A would transfer it or they

1512
01:16:33,400 --> 01:16:35,479
Speaker 14: could even deal with this phone? And directly, yeah, that's

1513
01:16:35,479 --> 01:16:37,920
Speaker 14: not a problem. We can transfer it. That's my issue.

1514
01:16:38,080 --> 01:16:39,519
Speaker 14: So I would love to be able to see it

1515
01:16:39,520 --> 01:16:42,080
Speaker 14: in person. But I don't know anywhere that actually has

1516
01:16:42,080 --> 01:16:44,000
Speaker 14: a partem. I thought you only can get it online.

1517
01:16:44,080 --> 01:16:46,400
Speaker 1: You might, I don't know if you can go to

1518
01:16:46,439 --> 01:16:48,400
Speaker 1: a best Buy and see it there. You might be

1519
01:16:48,439 --> 01:16:51,880
Speaker 1: able to do that, Okay. Also, you know one plus

1520
01:16:51,880 --> 01:16:53,880
Speaker 1: may do some sort of like pop up sometimes you

1521
01:16:53,880 --> 01:16:56,720
Speaker 1: know where you can see it there. But I mean, look,

1522
01:16:56,800 --> 01:16:58,479
Speaker 1: you can just you're an Anaheim. You just come to

1523
01:16:58,560 --> 01:17:00,880
Speaker 1: KTLA and I'll be happy to show you my model. Okay,

1524
01:17:00,960 --> 01:17:03,559
Speaker 1: you can take a look at it, take it out

1525
01:17:03,560 --> 01:17:06,360
Speaker 1: a little test drive, you know, so. But I will

1526
01:17:06,400 --> 01:17:08,120
Speaker 1: tell you this, I think, out of all the phones

1527
01:17:08,160 --> 01:17:10,000
Speaker 1: that I've tested, I think that this is a really

1528
01:17:10,000 --> 01:17:10,479
Speaker 1: great phone.

1529
01:17:10,479 --> 01:17:14,360
Speaker 2: I think that the camera is to me a.

1530
01:17:14,280 --> 01:17:17,559
Speaker 1: Little bit better on the pixel fold but I think

1531
01:17:17,600 --> 01:17:19,639
Speaker 1: overall this phone is really nice. I think you're gonna

1532
01:17:19,640 --> 01:17:22,600
Speaker 1: be very happy with it. And again, it is expensive.

1533
01:17:22,720 --> 01:17:24,960
Speaker 1: You know, there's no denying that these foldable phones are

1534
01:17:25,040 --> 01:17:29,840
Speaker 1: very expensive. But if you are replacing a computer or

1535
01:17:29,880 --> 01:17:32,960
Speaker 1: a tablet with it, it can really do everything in

1536
01:17:33,000 --> 01:17:36,240
Speaker 1: a nice form factor. And know there is no wireless charging,

1537
01:17:36,479 --> 01:17:40,000
Speaker 1: but it does have really really fast wired charging, so

1538
01:17:40,200 --> 01:17:41,800
Speaker 1: you should be okay if you need to do that.

1539
01:17:42,000 --> 01:17:43,439
Speaker 1: I think it is a bummer. And that was actually

1540
01:17:43,439 --> 01:17:46,559
Speaker 1: the biggest debate with all of the tech folks was

1541
01:17:46,720 --> 01:17:49,880
Speaker 1: the lack of wireless charging. We were pretty bummed out

1542
01:17:49,920 --> 01:17:53,479
Speaker 1: about that because every phone nowadays has wireless charging, I

1543
01:17:53,520 --> 01:17:57,559
Speaker 1: mean every single phone. So for me, it would be

1544
01:17:57,560 --> 01:18:01,160
Speaker 1: between the pixel fold and the one plus open. You know,

1545
01:18:01,200 --> 01:18:03,040
Speaker 1: it just comes down to a matter of personal preference.

1546
01:18:03,200 --> 01:18:07,120
Speaker 1: So good question, Brenda, and I'm glad you're not afraid

1547
01:18:07,120 --> 01:18:11,559
Speaker 1: to take that jump into the world of foldaboles. Eighty

1548
01:18:11,600 --> 01:18:14,080
Speaker 1: eight Rich one on one eight eight eight seven four

1549
01:18:14,120 --> 01:18:16,880
Speaker 1: to two four to one zero one. We got an

1550
01:18:16,920 --> 01:18:20,439
Speaker 1: email from Gary. Gary says, hey, Rich I've enjoyed many

1551
01:18:20,479 --> 01:18:22,960
Speaker 1: of your product reviews, like the Ring car camera. Sometimes

1552
01:18:22,960 --> 01:18:25,720
Speaker 1: when traveling and going into a restaurant, my wife and

1553
01:18:25,760 --> 01:18:27,680
Speaker 1: I leave our three year old Boston Terrier in her

1554
01:18:27,720 --> 01:18:30,840
Speaker 1: crate in the car, weather and temperature permitting.

1555
01:18:30,920 --> 01:18:31,760
Speaker 2: In caps.

1556
01:18:32,360 --> 01:18:34,080
Speaker 1: I will interrupt our meal a couple of times just

1557
01:18:34,120 --> 01:18:35,720
Speaker 1: to make sure she's safe. I'd like to mount a

1558
01:18:35,760 --> 01:18:38,800
Speaker 1: camera that will monitor her inside the vehicle and let

1559
01:18:38,880 --> 01:18:41,240
Speaker 1: me watch on my iPhone. Can you recommend the best

1560
01:18:41,280 --> 01:18:46,080
Speaker 1: product on the market today, Gary, Gary, I can't recommend

1561
01:18:46,080 --> 01:18:47,840
Speaker 1: the best product, but I can recommend a couple of

1562
01:18:47,880 --> 01:18:50,080
Speaker 1: options that you could look into, because depending on how

1563
01:18:50,120 --> 01:18:50,960
Speaker 1: much you want to spend.

1564
01:18:51,200 --> 01:18:52,280
Speaker 2: And uh, you.

1565
01:18:52,240 --> 01:18:54,720
Speaker 1: Know, you're talking about a cellular dash cam. This is

1566
01:18:54,800 --> 01:18:59,960
Speaker 1: kind of an emerging market of emerging category because people,

1567
01:19:00,439 --> 01:19:02,640
Speaker 1: you know, these these are complicated because they always have

1568
01:19:02,720 --> 01:19:04,920
Speaker 1: to be connected to power and you have to pay

1569
01:19:04,920 --> 01:19:08,160
Speaker 1: a monthly fee for the connection of the cellular. So

1570
01:19:08,800 --> 01:19:11,040
Speaker 1: the one that I have used and I think is

1571
01:19:11,040 --> 01:19:14,400
Speaker 1: actually really good is the ring carcam. It is expensive,

1572
01:19:14,479 --> 01:19:17,160
Speaker 1: it's two hundred and fifty dollars, but it works as

1573
01:19:17,200 --> 01:19:20,479
Speaker 1: expected if you have a ring system at your house.

1574
01:19:20,600 --> 01:19:23,880
Speaker 1: This really integrates nicely into that. It is an extra

1575
01:19:24,000 --> 01:19:26,919
Speaker 1: six dollars a month for the cellular, but it works perfectly.

1576
01:19:27,439 --> 01:19:31,040
Speaker 1: I've tested this extensively and it is really great and

1577
01:19:31,479 --> 01:19:33,680
Speaker 1: it's that's a great start. So if you like the

1578
01:19:33,760 --> 01:19:37,559
Speaker 1: ring stuff, that's a good one. There's a company called Nextsar,

1579
01:19:37,640 --> 01:19:40,479
Speaker 1: which I also really like. They make one called the

1580
01:19:40,600 --> 01:19:43,880
Speaker 1: Nextsar one Connected dash Cam. This is a four K

1581
01:19:44,040 --> 01:19:47,160
Speaker 1: dash cam that is on sale right now. It's usually

1582
01:19:47,160 --> 01:19:50,160
Speaker 1: four hundred. It's two hundred and eighty dollars, and this

1583
01:19:50,200 --> 01:19:53,920
Speaker 1: one has a connection, so it hasn't. It's a nine

1584
01:19:53,960 --> 01:19:57,280
Speaker 1: to ninety nine connection fee that's called Nextsar Connect and

1585
01:19:57,280 --> 01:20:01,640
Speaker 1: that will enable you to see your camera remotely. And

1586
01:20:01,680 --> 01:20:04,400
Speaker 1: again that is a two hundred and eighty dollars camera,

1587
01:20:04,520 --> 01:20:09,000
Speaker 1: plus ten dollars a month for the cellular option on that.

1588
01:20:09,760 --> 01:20:12,040
Speaker 1: But Nexsar is really great, and I think what makes

1589
01:20:12,080 --> 01:20:15,200
Speaker 1: Nexsar so good is their software is really really excellent,

1590
01:20:15,400 --> 01:20:19,120
Speaker 1: So that's what I like about them. Now, the other

1591
01:20:19,200 --> 01:20:22,280
Speaker 1: brand that kind of started this whole thing, but I

1592
01:20:22,280 --> 01:20:25,840
Speaker 1: haven't really heard much about them. It's called Owlcam Owl

1593
01:20:26,000 --> 01:20:29,320
Speaker 1: like the animal owl cam, and they kind of came

1594
01:20:29,360 --> 01:20:33,160
Speaker 1: out with the first cellular connected dash cam, but it

1595
01:20:33,200 --> 01:20:35,280
Speaker 1: never really took off because it was very expensive. I

1596
01:20:35,280 --> 01:20:37,680
Speaker 1: think it was like close to like three four five

1597
01:20:37,760 --> 01:20:40,320
Speaker 1: hundred dollars when it first came out, and that's really

1598
01:20:40,360 --> 01:20:42,160
Speaker 1: expensive because, by the way, you can go on Amazon

1599
01:20:42,160 --> 01:20:43,800
Speaker 1: and get a dash cam for like fifty nine to

1600
01:20:43,840 --> 01:20:47,080
Speaker 1: ninety nine. So when this one came out, the tech

1601
01:20:47,080 --> 01:20:50,680
Speaker 1: people loved it because it had the cellular connectivity. But

1602
01:20:51,000 --> 01:20:53,320
Speaker 1: it's very expensive. So you can check out that one

1603
01:20:53,439 --> 01:20:55,759
Speaker 1: right now. It looks like it's one hundred dollars or sorry,

1604
01:20:56,040 --> 01:20:59,360
Speaker 1: two hundred dollars, and then the monthly plan is fifteen

1605
01:20:59,400 --> 01:21:01,479
Speaker 1: dollars a month or one hundred and eighty dollars for

1606
01:21:01,520 --> 01:21:07,519
Speaker 1: the year. There is a Garmin, a Garman Dashcam Garman

1607
01:21:07,640 --> 01:21:10,679
Speaker 1: dash Cam Live. This made its premiere earlier this year

1608
01:21:11,240 --> 01:21:13,680
Speaker 1: three hundred and seventy dollars. See the trend with the

1609
01:21:13,720 --> 01:21:16,720
Speaker 1: prices here. They are very very expensive, but this one

1610
01:21:16,760 --> 01:21:20,360
Speaker 1: is always connected. It does have an LTE connection inside

1611
01:21:21,000 --> 01:21:26,080
Speaker 1: and subscription plan required to use that LTE and I

1612
01:21:26,120 --> 01:21:28,800
Speaker 1: don't have the pricing on that just yet, but that

1613
01:21:28,960 --> 01:21:31,760
Speaker 1: is another option in Garman, obviously a big brand. I

1614
01:21:31,760 --> 01:21:34,240
Speaker 1: have not tested this one, but I would assume that

1615
01:21:34,280 --> 01:21:36,439
Speaker 1: their software is pretty good because it is Garment and

1616
01:21:36,479 --> 01:21:39,920
Speaker 1: that subscription is ten dollars a month. And finally there

1617
01:21:40,000 --> 01:21:45,680
Speaker 1: is a brand called black View black View Vue. They

1618
01:21:45,880 --> 01:21:50,080
Speaker 1: have the LTE dashcams as well, and so those have

1619
01:21:50,200 --> 01:21:52,800
Speaker 1: built in four G LTE and Wi Fi and they

1620
01:21:52,840 --> 01:21:56,080
Speaker 1: have a couple different models. They've got a North American model,

1621
01:21:56,920 --> 01:21:59,320
Speaker 1: They've got a taxi model and a truck model. You

1622
01:21:59,360 --> 01:22:01,479
Speaker 1: probably don't need the taxi your truck model, you probably

1623
01:22:01,520 --> 01:22:04,360
Speaker 1: just need the North American model. And then they have

1624
01:22:04,600 --> 01:22:07,599
Speaker 1: a couple of other standard those look like a japan only.

1625
01:22:07,680 --> 01:22:09,360
Speaker 1: So yeah, the one that you want for North America

1626
01:22:09,960 --> 01:22:12,519
Speaker 1: is a black View sim and that means that you

1627
01:22:12,600 --> 01:22:17,040
Speaker 1: have to go through their LTE, which is depending on

1628
01:22:17,120 --> 01:22:18,519
Speaker 1: how much you want to spend on that, you're going

1629
01:22:18,600 --> 01:22:21,120
Speaker 1: to be paying a monthly cost as well. There so

1630
01:22:21,280 --> 01:22:23,479
Speaker 1: a couple of brands there. I think the one that

1631
01:22:23,520 --> 01:22:25,720
Speaker 1: I've the most experienced with is the ring Cam. I've

1632
01:22:25,760 --> 01:22:29,479
Speaker 1: also tested the NEXTSAR and I really like the software

1633
01:22:29,600 --> 01:22:32,640
Speaker 1: on both of those. But there are options for this,

1634
01:22:32,920 --> 01:22:34,160
Speaker 1: and I think that this is going to be a

1635
01:22:34,200 --> 01:22:37,160
Speaker 1: growing option because more and more cars, I think, are

1636
01:22:37,200 --> 01:22:38,760
Speaker 1: going to have this sort of built into it. I

1637
01:22:38,840 --> 01:22:41,200
Speaker 1: know the Tesla does, I know some of the newer

1638
01:22:41,320 --> 01:22:44,080
Speaker 1: cars like the Mercedes have a level of dash cam

1639
01:22:44,160 --> 01:22:48,280
Speaker 1: built in, but they're getting more and more prevalent because

1640
01:22:48,320 --> 01:22:50,919
Speaker 1: if you get hit and run, you want that recording.

1641
01:22:51,400 --> 01:22:53,479
Speaker 1: And for your situation where you're trying to monitor a

1642
01:22:53,560 --> 01:22:55,519
Speaker 1: dog inside, I'm not going to comment on leaving the

1643
01:22:55,560 --> 01:22:57,559
Speaker 1: dog in the car because I don't want to get

1644
01:22:57,560 --> 01:22:59,519
Speaker 1: the angry emails. So I will just say that I

1645
01:22:59,800 --> 01:23:03,439
Speaker 1: imagine you're doing the right thing and making sure that

1646
01:23:03,880 --> 01:23:05,680
Speaker 1: it's safe for this dog to be in there. I've

1647
01:23:05,720 --> 01:23:09,240
Speaker 1: seen that happen before, so I will leave that at that.

1648
01:23:10,240 --> 01:23:12,559
Speaker 1: Rich on Tech dot tv is the website eight eight

1649
01:23:12,600 --> 01:23:15,479
Speaker 1: eight rich one O one eight eight eight seven four

1650
01:23:15,479 --> 01:23:18,080
Speaker 1: to two four one zero one. Coming up this hour,

1651
01:23:18,560 --> 01:23:19,240
Speaker 1: we're gonna.

1652
01:23:19,040 --> 01:23:21,240
Speaker 2: Talk to a J. Forsyth of Coop.

1653
01:23:21,640 --> 01:23:24,400
Speaker 1: He's gonna tell us about a smart chicken coop that

1654
01:23:24,520 --> 01:23:27,280
Speaker 1: lets you raise chickens in your backyard.

1655
01:23:30,120 --> 01:23:31,840
Speaker 2: Welcome back to rich on Tech.

1656
01:23:31,960 --> 01:23:36,840
Speaker 1: Rich DeMuro here hanging out with you, talking technology, listening

1657
01:23:36,880 --> 01:23:38,920
Speaker 1: to the artist we did not get to see last

1658
01:23:39,000 --> 01:23:41,120
Speaker 1: night because we had to leave early at jingle Ball,

1659
01:23:42,640 --> 01:23:46,479
Speaker 1: Olivia Rodrigo. She was kind of the headliner and my

1660
01:23:46,600 --> 01:23:49,120
Speaker 1: kids could not stay awake. We left to think it

1661
01:23:49,320 --> 01:23:51,719
Speaker 1: like maybe eleven or midnight.

1662
01:23:51,840 --> 01:23:52,200
Speaker 2: I don't know.

1663
01:23:53,760 --> 01:23:55,840
Speaker 1: I thought they could party, but I guess they can't

1664
01:23:55,880 --> 01:23:59,759
Speaker 1: keep up with old dad. Let's go to uh Mario

1665
01:24:00,080 --> 01:24:01,040
Speaker 1: on riverside.

1666
01:24:01,360 --> 01:24:02,120
Speaker 2: You're on with Rich.

1667
01:24:03,640 --> 01:24:04,760
Speaker 7: Rich likes to sticking my call.

1668
01:24:05,320 --> 01:24:06,280
Speaker 9: So I have a question.

1669
01:24:07,680 --> 01:24:10,920
Speaker 7: I was trying to delete a bunch of like music

1670
01:24:10,960 --> 01:24:15,719
Speaker 7: because I have like an external Seagate external drive, okay,

1671
01:24:16,040 --> 01:24:19,639
Speaker 7: and and doing so, I deleted a bunch of stuff

1672
01:24:19,680 --> 01:24:22,320
Speaker 7: that I didn't want, like old pictures and videos and

1673
01:24:22,360 --> 01:24:25,559
Speaker 7: stuff like that. Is there a program that I can

1674
01:24:26,400 --> 01:24:30,200
Speaker 7: purchase or a way to get recover that stuff?

1675
01:24:30,720 --> 01:24:33,320
Speaker 2: So you just you just deleted them. You trashed them?

1676
01:24:34,479 --> 01:24:36,200
Speaker 7: Yes, and did you go in the trash?

1677
01:24:36,280 --> 01:24:37,200
Speaker 2: But they're not in the trash?

1678
01:24:37,240 --> 01:24:39,080
Speaker 1: Okay, That's what I was going to ask, because you know,

1679
01:24:39,120 --> 01:24:40,439
Speaker 1: if it was in the trash, it would be as

1680
01:24:40,520 --> 01:24:41,960
Speaker 1: easy as restoring them from there.

1681
01:24:42,400 --> 01:24:44,040
Speaker 2: Did you do this on a Mac or a PC?

1682
01:24:45,439 --> 01:24:45,679
Speaker 4: PC?

1683
01:24:45,920 --> 01:24:48,599
Speaker 2: Okay? So where did they go after you deleted them?

1684
01:24:50,960 --> 01:24:54,599
Speaker 7: I have no idea. Okay, I've looked in the PC's trash,

1685
01:24:54,760 --> 01:24:57,800
Speaker 7: I've looked in the Seagate had like a separate kind

1686
01:24:57,840 --> 01:25:00,880
Speaker 7: of trash, But I have no idea where they win.

1687
01:25:01,320 --> 01:25:01,679
Speaker 2: Okay.

1688
01:25:02,640 --> 01:25:06,120
Speaker 1: The mystery of the deleted files, and this is always

1689
01:25:06,320 --> 01:25:10,280
Speaker 1: very unfortunate when this happens, it happens often. And there

1690
01:25:10,320 --> 01:25:13,760
Speaker 1: are a couple programs that you can try. Now, if

1691
01:25:13,800 --> 01:25:17,479
Speaker 1: you're not comfortable doing this yourself, I would say to

1692
01:25:17,600 --> 01:25:21,080
Speaker 1: go on Yelp, and there are what's called data recovery specialists,

1693
01:25:21,120 --> 01:25:24,160
Speaker 1: you know, data doctors kind of people. You can search

1694
01:25:24,200 --> 01:25:27,439
Speaker 1: on Yelp for someone near you that can do that. Obviously,

1695
01:25:27,600 --> 01:25:30,200
Speaker 1: that's going to cost you money. It may cost I

1696
01:25:30,240 --> 01:25:32,120
Speaker 1: don't even know if they charge just to see this

1697
01:25:32,360 --> 01:25:33,920
Speaker 1: and just to look at it. But if this is

1698
01:25:34,120 --> 01:25:37,680
Speaker 1: truly like extremely important, like pictures of your newborn or

1699
01:25:37,720 --> 01:25:39,120
Speaker 1: something like that you know that you don't have a

1700
01:25:39,160 --> 01:25:41,160
Speaker 1: backup of, then maybe that's one of the routes you

1701
01:25:41,200 --> 01:25:43,960
Speaker 1: want to go. But if you're comfortable with just trying

1702
01:25:44,040 --> 01:25:46,160
Speaker 1: to see if you can do this yourself, there's a

1703
01:25:46,200 --> 01:25:49,000
Speaker 1: couple of programs you can download and see if they

1704
01:25:49,120 --> 01:25:51,720
Speaker 1: recover these files. And it doesn't sound like you've done

1705
01:25:51,720 --> 01:25:53,439
Speaker 1: a lot to this drive. Like if you said you

1706
01:25:54,080 --> 01:25:56,639
Speaker 1: rewrote the whole drive with ones and zeros over every

1707
01:25:56,680 --> 01:25:58,960
Speaker 1: piece of data, then I'd say probably not. But if

1708
01:25:58,960 --> 01:26:01,920
Speaker 1: you just literally delete these and then you don't even

1709
01:26:01,960 --> 01:26:04,800
Speaker 1: remember emptying the trash, so hopefully they're still on there.

1710
01:26:04,840 --> 01:26:05,799
Speaker 2: Because usually when.

1711
01:26:05,800 --> 01:26:08,439
Speaker 1: You erase a file on a drive, it's not like

1712
01:26:08,640 --> 01:26:12,280
Speaker 1: abolishing that file immediately. It's just kind of erasing the

1713
01:26:13,520 --> 01:26:15,840
Speaker 1: address of that file, like if it was a street

1714
01:26:15,920 --> 01:26:18,600
Speaker 1: it it would erase the address to that file. And

1715
01:26:18,760 --> 01:26:20,840
Speaker 1: so the file is still there. You just a computer

1716
01:26:20,920 --> 01:26:23,600
Speaker 1: doesn't know how to get there, like navigate there, so

1717
01:26:23,720 --> 01:26:25,519
Speaker 1: you just need a program that can help it navigate

1718
01:26:25,560 --> 01:26:29,760
Speaker 1: there again. So the first program is called Recouva r

1719
01:26:29,840 --> 01:26:32,519
Speaker 1: E c u v A, and this is made by

1720
01:26:32,560 --> 01:26:35,799
Speaker 1: a company called c Cleaner, which is a pretty reputable

1721
01:26:35,840 --> 01:26:39,400
Speaker 1: company for cleaning up computers and things like that. So

1722
01:26:40,160 --> 01:26:42,639
Speaker 1: this has a free All these programs have a free

1723
01:26:42,760 --> 01:26:46,560
Speaker 1: version and then a pro version, and obviously you'll be

1724
01:26:46,600 --> 01:26:49,880
Speaker 1: able to do some somewhat of the recovery with the

1725
01:26:49,960 --> 01:26:52,479
Speaker 1: free but if you really want to recover everything, you'll

1726
01:26:52,520 --> 01:26:55,640
Speaker 1: probably have to pay for the pro But that's Recouva

1727
01:26:55,880 --> 01:26:58,280
Speaker 1: r E c u v A, and you'll plug in

1728
01:26:58,320 --> 01:27:01,200
Speaker 1: your hard drive and it will scan the drive and

1729
01:27:01,479 --> 01:27:05,360
Speaker 1: see what it can find. If you want to try

1730
01:27:05,400 --> 01:27:10,400
Speaker 1: another program, there is one called ease us e's E

1731
01:27:10,560 --> 01:27:14,160
Speaker 1: A S E U S Data Recovery Wizard, and this

1732
01:27:14,400 --> 01:27:17,160
Speaker 1: is a tool that of course again has a free

1733
01:27:17,240 --> 01:27:20,880
Speaker 1: trial and then a buy now and if you purchase it.

1734
01:27:21,120 --> 01:27:22,800
Speaker 2: Let's see how much this costs. They have this for

1735
01:27:22,880 --> 01:27:24,679
Speaker 2: both Mac and PC by the way.

1736
01:27:25,720 --> 01:27:29,559
Speaker 1: And let's see, so monthly seventy dollars, annually one hundred dollars,

1737
01:27:29,640 --> 01:27:31,760
Speaker 1: so one hundred bucks. Basically, you're not gonna want to

1738
01:27:31,760 --> 01:27:33,519
Speaker 1: pay monthly for this. You're gonna want to pay once,

1739
01:27:34,040 --> 01:27:36,439
Speaker 1: so one hundred dollars for the annual, which is a lot.

1740
01:27:36,520 --> 01:27:39,439
Speaker 1: I mean, that's a lot for one program, but if

1741
01:27:39,520 --> 01:27:44,360
Speaker 1: it recovers these files, it's probably worth it. Finally, there

1742
01:27:44,479 --> 01:27:48,280
Speaker 1: is an app called Stellar Data Recovery s t e

1743
01:27:48,640 --> 01:27:54,679
Speaker 1: l l a R. Stellar Recovery Data Recovery, and again

1744
01:27:54,960 --> 01:27:58,280
Speaker 1: this is a free download to just kind of preview

1745
01:27:58,360 --> 01:28:00,360
Speaker 1: what it can do. So you're gonna have toy to

1746
01:28:00,439 --> 01:28:03,760
Speaker 1: actually use this, but you can download this program for

1747
01:28:03,880 --> 01:28:06,559
Speaker 1: free and see if it can find anything, and then

1748
01:28:06,600 --> 01:28:09,000
Speaker 1: once it finds it, you can pay to actually have

1749
01:28:09,160 --> 01:28:12,120
Speaker 1: that data recovered. And I'm trying to see how much

1750
01:28:12,200 --> 01:28:15,120
Speaker 1: this is to purchase, and it is again eighty nine

1751
01:28:15,200 --> 01:28:18,080
Speaker 1: ninety nine, So again you're talking about it looks like these.

1752
01:28:17,960 --> 01:28:20,240
Speaker 2: Programs cost about one hundred dollars.

1753
01:28:20,920 --> 01:28:25,120
Speaker 1: Let's see what the Recouva costs, because that one they

1754
01:28:25,200 --> 01:28:26,920
Speaker 1: have a free version as well that will do some

1755
01:28:27,080 --> 01:28:30,719
Speaker 1: sort of level. It says advanced fil recovery for free.

1756
01:28:31,960 --> 01:28:34,360
Speaker 1: Let's see four. Let's see how much it says this

1757
01:28:34,479 --> 01:28:37,559
Speaker 1: twenty five dollars. So that's not too bad. So maybe

1758
01:28:38,439 --> 01:28:40,439
Speaker 1: take a look at all three of these programs. See

1759
01:28:40,479 --> 01:28:42,560
Speaker 1: which one you think has the features and kind of

1760
01:28:42,600 --> 01:28:45,200
Speaker 1: looks like the one you want to use. Maybe you

1761
01:28:45,240 --> 01:28:46,920
Speaker 1: want to start with the twenty five dollars one, see

1762
01:28:46,920 --> 01:28:49,479
Speaker 1: if it works, and then if not, you can go

1763
01:28:49,800 --> 01:28:51,960
Speaker 1: and try the one hundred dollars programs. But it is

1764
01:28:52,000 --> 01:28:54,439
Speaker 1: an expensive kind of thing to do. It's probably cheaper

1765
01:28:54,479 --> 01:28:59,040
Speaker 1: than hiring someone though, so Mario, good luck and in general,

1766
01:28:59,720 --> 01:29:03,040
Speaker 1: two two pieces of advice here. Number one, make sure

1767
01:29:03,080 --> 01:29:05,599
Speaker 1: things are back up, backed up. Number two, this can

1768
01:29:05,680 --> 01:29:08,120
Speaker 1: happen to anyone. I'll be honest, I did this the

1769
01:29:08,200 --> 01:29:12,479
Speaker 1: other day to my dropbox. I selected a whole bunch

1770
01:29:12,520 --> 01:29:15,920
Speaker 1: of files all at once, and I deleted them, and

1771
01:29:16,040 --> 01:29:20,200
Speaker 1: I lost an entire year's worth of videos. And yes,

1772
01:29:20,320 --> 01:29:22,240
Speaker 1: drop box has a way to recover some of those,

1773
01:29:22,320 --> 01:29:25,080
Speaker 1: but it did not recover all of them. And it's

1774
01:29:25,160 --> 01:29:28,200
Speaker 1: when you're doing things very fast and you're just clicking

1775
01:29:28,240 --> 01:29:30,439
Speaker 1: through those menus or you're trying to be quick.

1776
01:29:30,680 --> 01:29:31,879
Speaker 2: That's when you make mistakes.

1777
01:29:32,479 --> 01:29:35,160
Speaker 1: Believe me, it can happen to anyone when your mass

1778
01:29:35,360 --> 01:29:39,600
Speaker 1: deleting stuff, be very slow and methodical and don't do

1779
01:29:39,680 --> 01:29:40,320
Speaker 1: it all at once.

1780
01:29:41,080 --> 01:29:45,880
Speaker 2: You are listening to rich on Tech, Welcome back to

1781
01:29:46,280 --> 01:29:46,880
Speaker 2: rich on Tech.

1782
01:29:47,000 --> 01:29:50,800
Speaker 1: Rich Demiro here hanging out with you talking technology on

1783
01:29:51,000 --> 01:29:54,479
Speaker 1: location right now in the Hollywood Hills, and I am

1784
01:29:54,600 --> 01:29:58,720
Speaker 1: looking at what is a smart chicken coop. Joining me

1785
01:29:58,840 --> 01:30:02,519
Speaker 1: now to talk about it is aj Forsyth of Coop.

1786
01:30:03,200 --> 01:30:03,920
Speaker 2: Thanks for joining me.

1787
01:30:04,000 --> 01:30:05,080
Speaker 5: Oh my gosh, thank you for having me.

1788
01:30:05,439 --> 01:30:07,120
Speaker 2: So tell me what Coop is.

1789
01:30:07,240 --> 01:30:11,200
Speaker 1: This is a startup that is basically turning anyone into

1790
01:30:11,360 --> 01:30:12,920
Speaker 1: a chicken farmer exactly.

1791
01:30:13,040 --> 01:30:15,560
Speaker 15: So we look at Coop as like the fusion of

1792
01:30:15,600 --> 01:30:19,479
Speaker 15: smart home technology meets backyard agriculture. So we have an

1793
01:30:19,520 --> 01:30:22,720
Speaker 15: automatic door that opens and closes in the morning, lets

1794
01:30:22,760 --> 01:30:25,759
Speaker 15: the chickens out. We have camera systems that are constantly

1795
01:30:25,880 --> 01:30:29,800
Speaker 15: monitoring your chickens, so we're checking like are their eggs

1796
01:30:29,840 --> 01:30:32,599
Speaker 15: ready to be collected, Are their predators around?

1797
01:30:32,880 --> 01:30:34,320
Speaker 2: Is the door open or closed?

1798
01:30:34,400 --> 01:30:37,400
Speaker 15: And so it's like the goal of the companies to

1799
01:30:37,680 --> 01:30:40,040
Speaker 15: enable anyone with a backyard to be able to raise chickens.

1800
01:30:40,960 --> 01:30:43,960
Speaker 2: And what gave you the idea to start this? Did

1801
01:30:44,040 --> 01:30:45,360
Speaker 2: you raise chickens as a kid?

1802
01:30:46,080 --> 01:30:49,000
Speaker 15: So I started raising chickens in college in my apartment complex,

1803
01:30:49,040 --> 01:30:53,040
Speaker 15: which the complex wasn't super happy about. And the whole

1804
01:30:53,080 --> 01:30:56,599
Speaker 15: idea is that anyone with a backyard should be able

1805
01:30:56,640 --> 01:30:58,479
Speaker 15: to control their own food supply, so they should be

1806
01:30:58,520 --> 01:31:01,080
Speaker 15: able to provide for their families, reduce food waste. So

1807
01:31:01,120 --> 01:31:04,920
Speaker 15: you can feed chickens just about anything. And most people

1808
01:31:05,200 --> 01:31:07,439
Speaker 15: might not know that the average chicken lays about two

1809
01:31:07,520 --> 01:31:09,400
Speaker 15: hundred and fifty to two hundred and seventy eggs a year,

1810
01:31:09,439 --> 01:31:12,280
Speaker 15: So if you have five chickens, you're looking at over

1811
01:31:12,400 --> 01:31:14,519
Speaker 15: twelve hundred eggs a year just from your backyard.

1812
01:31:15,080 --> 01:31:17,400
Speaker 1: So tell me about the smart coop. Give me the

1813
01:31:17,920 --> 01:31:21,320
Speaker 1: aspects of what makes this smart totally.

1814
01:31:21,400 --> 01:31:24,920
Speaker 15: So we have an artificial intelligence and computer vision that's

1815
01:31:25,000 --> 01:31:29,600
Speaker 15: constantly monitoring the chicken's health, predator detection, et cetera. So

1816
01:31:29,680 --> 01:31:31,880
Speaker 15: that's done with two cameras, one inside the coop and

1817
01:31:31,920 --> 01:31:35,639
Speaker 15: one outside. We have an automatic door that I mentioned

1818
01:31:36,040 --> 01:31:38,559
Speaker 15: opens in the morning and closes after the chickens roost

1819
01:31:38,600 --> 01:31:41,160
Speaker 15: themselves up at night. And then we have a super

1820
01:31:41,520 --> 01:31:45,760
Speaker 15: innovative litter tray. So like what normally takes thirty minutes

1821
01:31:45,800 --> 01:31:48,000
Speaker 15: to clean a coop now takes less than two minutes.

1822
01:31:48,040 --> 01:31:52,160
Speaker 15: You just remove the compostable pulp litter tray, fold it

1823
01:31:52,200 --> 01:31:54,200
Speaker 15: in half, and you can either compost or throw it out,

1824
01:31:54,320 --> 01:31:57,960
Speaker 15: and it makes makes taking care of chickens like less

1825
01:31:57,960 --> 01:31:58,920
Speaker 15: than a couple of minutes a day.

1826
01:31:59,439 --> 01:32:00,839
Speaker 2: Now, this is not your first startup.

1827
01:32:00,960 --> 01:32:04,840
Speaker 1: You started a company called eye Cracked, which specialized in

1828
01:32:05,560 --> 01:32:07,599
Speaker 1: on site iPhone repairs.

1829
01:32:08,400 --> 01:32:10,840
Speaker 2: Tell me about that company and what you learned there

1830
01:32:10,960 --> 01:32:12,880
Speaker 2: that you have now brought here totally.

1831
01:32:12,960 --> 01:32:17,080
Speaker 15: So I started a tech company in college doing nationwide

1832
01:32:17,200 --> 01:32:21,679
Speaker 15: on demand phone repairs. We ended up launching smart home

1833
01:32:21,760 --> 01:32:25,000
Speaker 15: installations as well. So I think like ness, thermostats, ring cameras,

1834
01:32:25,040 --> 01:32:28,760
Speaker 15: et cetera. Built that expanded to a couple of countries,

1835
01:32:29,520 --> 01:32:32,559
Speaker 15: sold the company to All State in twenty nineteen.

1836
01:32:33,200 --> 01:32:35,760
Speaker 5: And I've always wanted to. I've always dreamt of, like,

1837
01:32:36,000 --> 01:32:37,040
Speaker 5: how do you do this fusion of.

1838
01:32:37,080 --> 01:32:40,599
Speaker 15: Technology and backyard agriculture, and so I've been, honestly, I've

1839
01:32:40,600 --> 01:32:42,679
Speaker 15: been wanting to start this company for the last ten years,

1840
01:32:42,720 --> 01:32:44,439
Speaker 15: and I'm finally at a point in my life where

1841
01:32:44,439 --> 01:32:46,800
Speaker 15: i get to wake up and smile every day because

1842
01:32:46,800 --> 01:32:50,000
Speaker 15: I get to work with chickens and enable anyone that

1843
01:32:50,520 --> 01:32:54,000
Speaker 15: is chicken curious, is what we joke about, enable anyone

1844
01:32:54,560 --> 01:32:56,360
Speaker 15: that wants to to be able to raise backyard chickens

1845
01:32:56,400 --> 01:32:57,320
Speaker 15: effortlessly right now.

1846
01:32:57,840 --> 01:32:59,040
Speaker 2: So it may be that in.

1847
01:32:59,479 --> 01:33:02,960
Speaker 1: Rural areas, people are familiar with this idea, this concept

1848
01:33:03,040 --> 01:33:06,720
Speaker 1: of backyard chickens. What about in urban places, because this

1849
01:33:06,840 --> 01:33:09,479
Speaker 1: is really for anywhere in America totally.

1850
01:33:09,560 --> 01:33:13,320
Speaker 15: So right now in the US, ninety three percent of

1851
01:33:14,120 --> 01:33:16,439
Speaker 15: cities allow you to raise chickens. So you you do

1852
01:33:16,600 --> 01:33:21,000
Speaker 15: have issues some occasionally with the homeowners' associations.

1853
01:33:20,439 --> 01:33:22,479
Speaker 5: Or hoas we are.

1854
01:33:22,560 --> 01:33:25,560
Speaker 15: Our website actually generates letters that you can send to

1855
01:33:25,600 --> 01:33:30,160
Speaker 15: your homeowners association and basically they legally have to allow

1856
01:33:30,240 --> 01:33:33,200
Speaker 15: you to raise chickens if you have if your city does,

1857
01:33:33,240 --> 01:33:34,600
Speaker 15: which ninety three percent of cities do.

1858
01:33:35,360 --> 01:33:37,800
Speaker 5: And what's super interesting is.

1859
01:33:37,800 --> 01:33:40,280
Speaker 15: If you look at where our customers are is this

1860
01:33:41,120 --> 01:33:44,960
Speaker 15: is not like a rural area only product we're seeing

1861
01:33:45,920 --> 01:33:48,240
Speaker 15: people are actually wanting to raise chickens on their roofs

1862
01:33:48,280 --> 01:33:52,160
Speaker 15: of their apartment buildings. We don't really recommend that, but really,

1863
01:33:52,280 --> 01:33:55,280
Speaker 15: any if you have a backyard and you want to

1864
01:33:55,360 --> 01:33:58,040
Speaker 15: do this, this is meant for the suburban backyard. This

1865
01:33:58,160 --> 01:34:02,120
Speaker 15: is meant for the busy family that wants to take

1866
01:34:02,160 --> 01:34:04,519
Speaker 15: care of their health and nutrition. They want to teach

1867
01:34:04,560 --> 01:34:07,800
Speaker 15: their kids about entrepreneurship raising. You take care of the chickens,

1868
01:34:07,840 --> 01:34:10,599
Speaker 15: they take care of you. It's really meant for anyone

1869
01:34:10,720 --> 01:34:14,040
Speaker 15: that wants to and our coop app makes it pretty

1870
01:34:14,040 --> 01:34:16,080
Speaker 15: effortless and easy to be able.

1871
01:34:16,320 --> 01:34:16,840
Speaker 7: To do that.

1872
01:34:17,560 --> 01:34:20,120
Speaker 1: Okay, so tell me about the product you get eggs.

1873
01:34:21,000 --> 01:34:22,640
Speaker 1: What's the deal with the eggs that you get out

1874
01:34:22,680 --> 01:34:23,120
Speaker 1: of the coop?

1875
01:34:23,720 --> 01:34:24,040
Speaker 5: Totally?

1876
01:34:24,120 --> 01:34:27,680
Speaker 15: So, the average egg in your refrigerator right now is

1877
01:34:27,720 --> 01:34:31,200
Speaker 15: about thirty to sixty days old, which is which to

1878
01:34:31,280 --> 01:34:33,040
Speaker 15: me is just crazy, Like I don't need any other

1879
01:34:33,120 --> 01:34:36,840
Speaker 15: protein that's thirty to sixty days old. And every day

1880
01:34:36,920 --> 01:34:43,080
Speaker 15: that you have an egg in a refrigerator, you're losing nutrients, micronutrients, vitamins.

1881
01:34:43,680 --> 01:34:48,519
Speaker 15: You're seeing like protein reduction. And so this whole backyard

1882
01:34:48,600 --> 01:34:52,960
Speaker 15: to table model, which is we talk about backyard to table,

1883
01:34:53,000 --> 01:34:54,519
Speaker 15: but like every day you open up your coop and

1884
01:34:54,560 --> 01:34:57,200
Speaker 15: you have six fresh eggs that literally the food that

1885
01:34:57,280 --> 01:35:01,519
Speaker 15: you fed your chickens yesterday become eggs today. So we're

1886
01:35:02,160 --> 01:35:05,400
Speaker 15: super passionate about people being able to own their own

1887
01:35:05,400 --> 01:35:07,040
Speaker 15: food supply and take care of their families.

1888
01:35:07,439 --> 01:35:08,719
Speaker 2: And where do I get the chickens?

1889
01:35:10,240 --> 01:35:13,320
Speaker 5: That's funny, So you can get chickens at local feed stores.

1890
01:35:13,400 --> 01:35:16,800
Speaker 15: So Tractor Supply has twenty one hundred stores around the

1891
01:35:16,920 --> 01:35:20,400
Speaker 15: US right now. There's also hatcheries, so we work with

1892
01:35:20,479 --> 01:35:23,479
Speaker 15: a number of hatcheries where you can order chickens online

1893
01:35:23,520 --> 01:35:26,560
Speaker 15: and they'll ship day old chicks. So a lot of

1894
01:35:26,600 --> 01:35:29,560
Speaker 15: people don't know that baby chicks don't need food or

1895
01:35:29,600 --> 01:35:32,240
Speaker 15: water for the first twenty four to forty eight hours,

1896
01:35:32,720 --> 01:35:37,559
Speaker 15: and so USPS will actually ship you chicks that arrive

1897
01:35:37,600 --> 01:35:39,960
Speaker 15: at your local post office and you just go pick

1898
01:35:40,000 --> 01:35:42,880
Speaker 15: them up on you typically on Wednesday mornings when they arrive.

1899
01:35:43,680 --> 01:35:45,840
Speaker 1: So a setup like this really appeals to someone like

1900
01:35:45,920 --> 01:35:50,479
Speaker 1: myself who may not consider growing and harvesting eggs in

1901
01:35:50,520 --> 01:35:53,599
Speaker 1: my backyard, but now that there's tech involved, you've got

1902
01:35:53,640 --> 01:35:56,320
Speaker 1: me interested. So do you feel like the tech aspect

1903
01:35:56,560 --> 01:35:59,200
Speaker 1: is really what brings people in and makes this easy.

1904
01:35:59,360 --> 01:36:02,880
Speaker 1: Do you think this could really make anyone a backyard farmer?

1905
01:36:03,720 --> 01:36:06,759
Speaker 15: Yes, totally, So I think that with the camera systems

1906
01:36:06,800 --> 01:36:09,679
Speaker 15: and AI from what we're doing, it's peace of mind.

1907
01:36:09,800 --> 01:36:13,280
Speaker 15: So this is saying it does predator detection. We have

1908
01:36:13,320 --> 01:36:16,200
Speaker 15: about a six million image database of all different types

1909
01:36:16,240 --> 01:36:19,639
Speaker 15: of predators, so we can say, hey, rich raccoon's detected,

1910
01:36:19,840 --> 01:36:23,560
Speaker 15: all six chickens are safe, the door is closed, and

1911
01:36:23,960 --> 01:36:26,240
Speaker 15: it's just peace of mind, like you can see in

1912
01:36:26,320 --> 01:36:27,800
Speaker 15: real time what's happening in your coup.

1913
01:36:28,880 --> 01:36:30,600
Speaker 5: Long term, we're gonna partner.

1914
01:36:30,520 --> 01:36:34,240
Speaker 15: With feed stores and so think like a chewy dot

1915
01:36:34,320 --> 01:36:37,400
Speaker 15: com or tractor supply where we'll actually ship you food

1916
01:36:37,800 --> 01:36:39,799
Speaker 15: so you won't have to go to the store anymore.

1917
01:36:40,000 --> 01:36:42,800
Speaker 15: And then like cleaning is just like the easiest thing

1918
01:36:42,840 --> 01:36:45,479
Speaker 15: in the world. As I mentioned, it took a twenty

1919
01:36:45,520 --> 01:36:49,719
Speaker 15: minute job down to two minutes with our patented litter trays,

1920
01:36:49,760 --> 01:36:53,280
Speaker 15: which which people seem to like that they can spend

1921
01:36:53,280 --> 01:36:56,120
Speaker 15: a few minutes day adding food or water, and if

1922
01:36:56,160 --> 01:36:58,479
Speaker 15: the coop needs to be cleaned about once every two weeks,

1923
01:36:58,720 --> 01:37:00,439
Speaker 15: it makes it like super breezy.

1924
01:37:01,200 --> 01:37:04,439
Speaker 1: Do you see this expanding into other animals, into other

1925
01:37:04,840 --> 01:37:07,040
Speaker 1: Are we gonna have a whole farm in the backyard.

1926
01:37:07,040 --> 01:37:09,240
Speaker 15: So that's a great question. So we've never talked about

1927
01:37:09,280 --> 01:37:13,679
Speaker 15: that publicly. We do plan on using our camera systems

1928
01:37:13,720 --> 01:37:18,599
Speaker 15: for backyard monitoring. So think, hey, Rich, coyotes in your backyard,

1929
01:37:18,840 --> 01:37:22,479
Speaker 15: or hey, a possum is living under your house and

1930
01:37:22,560 --> 01:37:25,320
Speaker 15: it's and we're recording it. So we're we're definitely looking

1931
01:37:25,360 --> 01:37:28,400
Speaker 15: at other verticals, but for sure we're focused on chickens

1932
01:37:28,439 --> 01:37:28,680
Speaker 15: right now.

1933
01:37:29,439 --> 01:37:31,000
Speaker 2: How much does a coop cost?

1934
01:37:31,439 --> 01:37:32,719
Speaker 5: So right now our.

1935
01:37:32,720 --> 01:37:35,560
Speaker 15: Coops are nineteen hundred and ninety five dollars, so just

1936
01:37:35,880 --> 01:37:38,960
Speaker 15: under two thousand dollars. What's what's interesting is we're getting

1937
01:37:38,960 --> 01:37:41,320
Speaker 15: a ton of feedback from our existing customers when they're

1938
01:37:41,400 --> 01:37:43,560
Speaker 15: like when they receive it, they're like, holy cow, the

1939
01:37:43,680 --> 01:37:46,160
Speaker 15: quality of this is like is incredible. You guys should

1940
01:37:46,240 --> 01:37:48,840
Speaker 15: charge more. I don't think we're going to. I'm actually

1941
01:37:48,840 --> 01:37:51,639
Speaker 15: trying to push the price down. But right now, two

1942
01:37:51,680 --> 01:37:54,519
Speaker 15: thousand dollars can get you a coup ship to your

1943
01:37:54,560 --> 01:37:55,759
Speaker 15: house as soon as tomorrow.

1944
01:37:56,160 --> 01:38:00,200
Speaker 1: And what about subscriptions for the cameras anything else that includes.

1945
01:38:00,120 --> 01:38:03,000
Speaker 15: We do a twenty dollars a month subscription, which is

1946
01:38:03,080 --> 01:38:06,040
Speaker 15: thirty days of video storage that covers the like the

1947
01:38:06,120 --> 01:38:08,599
Speaker 15: smart cameras, that covers the litter tray, so it makes

1948
01:38:08,680 --> 01:38:12,280
Speaker 15: cleaning super easy. And that is twenty dollars a month.

1949
01:38:12,800 --> 01:38:16,559
Speaker 15: And then we also for existing coop owners that don't

1950
01:38:16,600 --> 01:38:19,639
Speaker 15: have our product, we sell actually just the automatic door

1951
01:38:19,920 --> 01:38:23,479
Speaker 15: and camera system separately, so you can retrofit your existing

1952
01:38:23,600 --> 01:38:26,479
Speaker 15: coop with Coop's technology, and that's seven dollars a month.

1953
01:38:26,920 --> 01:38:27,360
Speaker 7: Is this fun?

1954
01:38:27,520 --> 01:38:29,040
Speaker 2: Is this more fun than your last startup?

1955
01:38:29,439 --> 01:38:31,479
Speaker 5: I would say anything's more fun than my last startup.

1956
01:38:32,360 --> 01:38:32,559
Speaker 4: Yeah.

1957
01:38:33,080 --> 01:38:35,839
Speaker 15: I get to wake up every day smiling and laughing,

1958
01:38:36,720 --> 01:38:38,920
Speaker 15: Like who doesn't love chickens? Like it is the most

1959
01:38:39,080 --> 01:38:41,640
Speaker 15: fun company that I get to work on. And I

1960
01:38:41,720 --> 01:38:43,519
Speaker 15: have the best team in the world right now, Like

1961
01:38:43,760 --> 01:38:45,560
Speaker 15: I couldn't tell you how much I'm enjoying this.

1962
01:38:45,960 --> 01:38:48,479
Speaker 1: And I imagine a lot of chicken jokes. The chicken

1963
01:38:48,560 --> 01:38:51,439
Speaker 1: puns are just there every day. What's the website that

1964
01:38:51,520 --> 01:38:52,800
Speaker 1: we can go to to learn more?

1965
01:38:53,160 --> 01:38:53,479
Speaker 5: Totally?

1966
01:38:53,560 --> 01:38:57,120
Speaker 15: So it's the company is called Coop and it's www

1967
01:38:57,320 --> 01:38:59,760
Speaker 15: dot Coop dot farm, So there's no dot com, it's

1968
01:38:59,840 --> 01:39:01,200
Speaker 15: just Coop dot farm.

1969
01:39:01,520 --> 01:39:03,599
Speaker 5: And we'd love to have people check it out if

1970
01:39:03,600 --> 01:39:04,080
Speaker 5: you're interested.

1971
01:39:04,320 --> 01:39:06,439
Speaker 2: Aj Forsy, thanks so much for joining me today.

1972
01:39:06,880 --> 01:39:07,560
Speaker 5: Thank you for having me.

1973
01:39:07,760 --> 01:39:09,680
Speaker 2: All right, you can learn more about Coop. I'll link

1974
01:39:09,720 --> 01:39:11,200
Speaker 2: it up on my website. Just go to rich on

1975
01:39:11,439 --> 01:39:12,240
Speaker 2: Tech dot tv.

1976
01:39:12,479 --> 01:39:14,400
Speaker 1: What do you think of the idea of chickens in

1977
01:39:14,520 --> 01:39:16,120
Speaker 1: your backyard with a smart coop?

1978
01:39:16,240 --> 01:39:18,760
Speaker 2: Let me know triple eight rich one oh one.

1979
01:39:18,880 --> 01:39:21,600
Speaker 1: That's eight eight eight seven four to two four to

1980
01:39:21,760 --> 01:39:24,439
Speaker 1: one zero one more rich on Tech come your way

1981
01:39:24,760 --> 01:39:33,240
Speaker 1: right after this. Beyonce's got the new renaissance. You had

1982
01:39:33,280 --> 01:39:36,040
Speaker 1: Taylor Swift in the theaters, now you've got Beyonce in

1983
01:39:36,080 --> 01:39:40,960
Speaker 1: the theaters. I guess that's the new trend. I'll wait

1984
01:39:41,040 --> 01:39:45,160
Speaker 1: till they come out on the home video. So much easier, Uh,

1985
01:39:45,400 --> 01:39:48,200
Speaker 1: Welcome back to rich on Tech. Rich Demiro here talking

1986
01:39:48,240 --> 01:39:52,040
Speaker 1: technology with you, and it is time. Well not yet.

1987
01:39:52,080 --> 01:39:54,479
Speaker 1: We're gonna get to the feedback segment in just a minute.

1988
01:39:54,520 --> 01:39:56,720
Speaker 1: You know, I go back and forth between the feedback

1989
01:39:57,240 --> 01:39:59,719
Speaker 1: and the feedbag, but you know you seem to like feedback.

1990
01:40:00,000 --> 01:40:01,760
Speaker 1: Maybe all we got chickens in the show, we've got

1991
01:40:01,840 --> 01:40:05,800
Speaker 1: feedbag all kinds of animal related stuff here. Let me

1992
01:40:05,880 --> 01:40:07,280
Speaker 1: just get through a few stories before we get to

1993
01:40:07,320 --> 01:40:12,600
Speaker 1: the feedbag. Tesla Cybertruck. Tesla deliveries have begun of the

1994
01:40:12,640 --> 01:40:14,479
Speaker 1: cyber truck. I think it took four years for this

1995
01:40:14,600 --> 01:40:17,320
Speaker 1: to come out. It's got a stainless steel frame, armored glass.

1996
01:40:17,920 --> 01:40:19,320
Speaker 1: They showed I don't know if you saw the video

1997
01:40:19,360 --> 01:40:22,280
Speaker 1: of this, but they showed someone like just shooting up

1998
01:40:22,320 --> 01:40:26,840
Speaker 1: this car and it was just wild. Towing capacity eleven

1999
01:40:26,880 --> 01:40:30,960
Speaker 1: thousand pounds, let's see zero to sixty and as little

2000
01:40:30,960 --> 01:40:34,240
Speaker 1: as two point six seconds. I don't think the glass

2001
01:40:34,479 --> 01:40:37,479
Speaker 1: is like rock resistant, but it was. It's pretty resilient.

2002
01:40:38,479 --> 01:40:41,640
Speaker 1: Rear wheel drive is gonna start at fifty thousand with

2003
01:40:41,720 --> 01:40:43,519
Speaker 1: a two hundred and fifty mile range. That's gonna be

2004
01:40:43,520 --> 01:40:46,920
Speaker 1: available in twenty twenty five. All wheel drives seven about

2005
01:40:46,960 --> 01:40:50,160
Speaker 1: seventy thousand deliveries next year, three hundred and forty mile range.

2006
01:40:50,600 --> 01:40:54,560
Speaker 1: The cyber Beast ninety seven thousand dollars three hundred and

2007
01:40:54,560 --> 01:40:57,120
Speaker 1: twenty mile range. Of course, all of those prices include

2008
01:40:57,120 --> 01:40:59,720
Speaker 1: the tax credit and the gas savings, which I don't like.

2009
01:40:59,800 --> 01:41:01,920
Speaker 1: How the Tesla website does that. Just give me like

2010
01:41:01,960 --> 01:41:05,439
Speaker 1: the real price. Let's see what else? Oh you gotay,

2011
01:41:05,479 --> 01:41:07,320
Speaker 1: two hundred and fifty dollars for a reservation if you

2012
01:41:07,400 --> 01:41:10,800
Speaker 1: want one of these, and that's it. I think they

2013
01:41:10,880 --> 01:41:14,720
Speaker 1: delivered ten of them for the first event ever. Note

2014
01:41:15,479 --> 01:41:17,360
Speaker 1: you know, you heard my whole thing about Evernote with

2015
01:41:17,560 --> 01:41:19,760
Speaker 1: its you know, payment and all this stuff. Well now

2016
01:41:19,800 --> 01:41:22,400
Speaker 1: they are limiting free users to just fifty notes. So

2017
01:41:22,520 --> 01:41:26,920
Speaker 1: this is new restrictions. Free users get just fifty notes

2018
01:41:27,040 --> 01:41:30,040
Speaker 1: and one notebook per account that starts on December fourth,

2019
01:41:30,200 --> 01:41:33,880
Speaker 1: twenty twenty three. This is a significant reduction from the

2020
01:41:33,960 --> 01:41:38,719
Speaker 1: previous free limit, which is already pretty limiting. Here's the problem.

2021
01:41:39,120 --> 01:41:41,400
Speaker 1: This is going to cause people to not use evernoe.

2022
01:41:41,479 --> 01:41:43,160
Speaker 1: Do they not want anyone to sign up for this?

2023
01:41:43,320 --> 01:41:45,920
Speaker 1: I don't know what their methodology is here. I'm paying

2024
01:41:45,960 --> 01:41:47,479
Speaker 1: like one hundred and thirty dollars a year for this

2025
01:41:47,600 --> 01:41:50,679
Speaker 1: program only because I love how it helps me organize

2026
01:41:50,720 --> 01:41:53,599
Speaker 1: this show. Otherwise I would use a different program if

2027
01:41:53,640 --> 01:41:56,400
Speaker 1: I was personally doing notes. You've got so many to

2028
01:41:56,479 --> 01:41:59,839
Speaker 1: choose from. I'd say Baar notes if you're on the iOS,

2029
01:42:00,160 --> 01:42:05,840
Speaker 1: some Apple notes. If you're on iOS, Google, keep Notion, Obsidian.

2030
01:42:06,080 --> 01:42:09,559
Speaker 1: There are so many note taping apps, Joplin, open sourced

2031
01:42:10,640 --> 01:42:13,439
Speaker 1: and Google's Nest cameras can now monitor your garage door

2032
01:42:13,520 --> 01:42:16,000
Speaker 1: with AI. I don't know about you, but I always

2033
01:42:16,160 --> 01:42:18,160
Speaker 1: run outside to see if my garage door is open,

2034
01:42:18,840 --> 01:42:21,400
Speaker 1: and most of the time it's not, sometimes it is.

2035
01:42:22,120 --> 01:42:24,160
Speaker 1: Now you can just have your nestcam send you a

2036
01:42:24,240 --> 01:42:29,000
Speaker 1: notification starting now, so update your software set it up

2037
01:42:29,000 --> 01:42:30,880
Speaker 1: in the app. It will tell you when your garage

2038
01:42:30,920 --> 01:42:34,280
Speaker 1: door is open or closed. Uses AI for that. All right,

2039
01:42:34,439 --> 01:42:40,759
Speaker 1: without further ado, Let's get to the feedbag feedback segment.

2040
01:42:41,680 --> 01:42:44,680
Speaker 1: Let's see we asked. I talked about my personal recommendations

2041
01:42:44,680 --> 01:42:48,400
Speaker 1: for apps last week, and people submitted theirs. Anna said

2042
01:42:48,479 --> 01:42:52,760
Speaker 1: she likes cam Scanner to scan email and file documents. Yes,

2043
01:42:52,840 --> 01:42:55,439
Speaker 1: that's a very popular one. Chris said. Two of my

2044
01:42:55,520 --> 01:42:58,560
Speaker 1: favorite apps. Scannable my number one favorite app, uses my

2045
01:42:58,640 --> 01:43:01,559
Speaker 1: phone to scan and upload in PA for jpeg. Takes

2046
01:43:01,600 --> 01:43:05,719
Speaker 1: out the shadows and wrinkles nicely, automatically finds the scanned areas.

2047
01:43:07,000 --> 01:43:09,560
Speaker 2: Scannable is from ever Note, or at least it was.

2048
01:43:09,680 --> 01:43:11,479
Speaker 1: I'm not sure they're still updating that app, but that

2049
01:43:11,640 --> 01:43:13,800
Speaker 1: was one of my favorite scanning apps for a very

2050
01:43:13,880 --> 01:43:17,920
Speaker 1: long time. Let's see if it's been updated recently. I

2051
01:43:17,960 --> 01:43:21,320
Speaker 1: don't know why my internet is really slow today. While

2052
01:43:21,360 --> 01:43:23,519
Speaker 1: that's loading, let's go his other favorite app.

2053
01:43:23,520 --> 01:43:23,640
Speaker 10: There.

2054
01:43:23,640 --> 01:43:28,320
Speaker 1: It is last updated on December twenty twenty two. Okay,

2055
01:43:28,360 --> 01:43:30,880
Speaker 1: so it's still getting updated. Scannable is really really good.

2056
01:43:31,200 --> 01:43:31,880
Speaker 2: I love that app.

2057
01:43:32,640 --> 01:43:35,360
Speaker 1: Chris says his other favorite is Paprika three. This is

2058
01:43:35,439 --> 01:43:38,280
Speaker 1: an excellent recipe manager. I haven't tried the one you mentioned,

2059
01:43:38,320 --> 01:43:42,320
Speaker 1: but Paprika has so many incredible features and it grabs

2060
01:43:42,400 --> 01:43:45,800
Speaker 1: the just the necessary components of an online recipe. That's

2061
01:43:45,800 --> 01:43:47,400
Speaker 1: what I liked about the one I mentioned, which is

2062
01:43:47,479 --> 01:43:49,800
Speaker 1: a recipe keeper. You can see all the apps I

2063
01:43:49,960 --> 01:43:51,920
Speaker 1: like at rich on tech dot tv. Look for my

2064
01:43:51,960 --> 01:43:57,439
Speaker 1: favorite apps of twenty twenty three. Yvonne says RV Parky

2065
01:43:57,800 --> 01:44:00,640
Speaker 1: for RV road trip planning. It's easy to use, and

2066
01:44:00,640 --> 01:44:03,679
Speaker 1: it supports exporting to a file that navigators like Garmin

2067
01:44:03,920 --> 01:44:07,040
Speaker 1: use and ground News collects news articles and rates their

2068
01:44:07,080 --> 01:44:10,720
Speaker 1: bias left right center and also their factual accuracy. It

2069
01:44:10,800 --> 01:44:14,879
Speaker 1: shows you how media coverages tilts based on their audience.

2070
01:44:15,439 --> 01:44:17,360
Speaker 2: Interesting. Let's see.

2071
01:44:19,000 --> 01:44:22,240
Speaker 1: Randall says, I have a z flip since day one.

2072
01:44:22,600 --> 01:44:24,680
Speaker 1: I've also traded in a Samsung S twenty three. I

2073
01:44:24,760 --> 01:44:27,680
Speaker 1: do not agree with your statement phone screen is unusable.

2074
01:44:27,920 --> 01:44:30,240
Speaker 1: I find it better than the S twenty three ps

2075
01:44:30,360 --> 01:44:31,519
Speaker 1: Apple phone suck.

2076
01:44:33,360 --> 01:44:33,679
Speaker 2: Randall.

2077
01:44:33,720 --> 01:44:35,720
Speaker 1: I did not say that z flip was unusable. I

2078
01:44:35,760 --> 01:44:40,479
Speaker 1: said the fold five was unusable to me, not to everyone.

2079
01:44:40,760 --> 01:44:43,679
Speaker 1: But I think that the narrow screen does present its challenges.

2080
01:44:43,720 --> 01:44:45,559
Speaker 1: But I think the z flip is excellent. In fact,

2081
01:44:46,080 --> 01:44:47,800
Speaker 1: I encourage you to get a z flip if you

2082
01:44:47,920 --> 01:44:52,000
Speaker 1: have a standard Samsung phone. It's basically a Samsung phone

2083
01:44:52,040 --> 01:44:52,800
Speaker 1: that folds in half.

2084
01:44:52,920 --> 01:44:53,920
Speaker 2: So yeah, go for it.

2085
01:44:54,840 --> 01:44:56,880
Speaker 1: Jefferson Graham, friend of the show, says, I was just

2086
01:44:56,960 --> 01:44:59,120
Speaker 1: listening to the podcast the woman who wanted a smaller

2087
01:44:59,200 --> 01:45:03,160
Speaker 1: file size on our photos. Apple defaults to hi C,

2088
01:45:03,400 --> 01:45:06,160
Speaker 1: which is the smaller size half the size of JPEG.

2089
01:45:07,240 --> 01:45:07,960
Speaker 2: Did some testing.

2090
01:45:08,000 --> 01:45:09,920
Speaker 1: You have a couple of options in your settings when

2091
01:45:09,960 --> 01:45:12,120
Speaker 1: it comes to your photos. You can go into settings

2092
01:45:12,320 --> 01:45:16,519
Speaker 1: Camera formats, and there is a format called in the

2093
01:45:16,560 --> 01:45:20,280
Speaker 1: new phone HCHIF, which is the efficient format, and then

2094
01:45:20,320 --> 01:45:25,000
Speaker 1: there's most compatible, which is JPEG. Jefferson photographer extraordinaire. He

2095
01:45:25,240 --> 01:45:29,040
Speaker 1: likes JPEG. It is much more widely universal. But the

2096
01:45:29,120 --> 01:45:31,720
Speaker 1: math is this default is twenty four megapixels on the

2097
01:45:31,760 --> 01:45:36,080
Speaker 1: new phones. HIF is two point three megabytes. Twenty four

2098
01:45:36,120 --> 01:45:39,759
Speaker 1: megapixels of JPEG is four megabytes, so that's like almost double.

2099
01:45:40,360 --> 01:45:44,720
Speaker 1: Twelve megapixel ACHIF is one point seven megabytes, twelve megapixel

2100
01:45:44,800 --> 01:45:48,320
Speaker 1: JPEG is three point two. So if you want the

2101
01:45:48,479 --> 01:45:51,200
Speaker 1: most out of your phone, I would I would say

2102
01:45:51,280 --> 01:45:55,400
Speaker 1: go with the efficient one, which is the HIF or

2103
01:45:55,479 --> 01:45:59,360
Speaker 1: the hi C. It's just not always compatible with everything.

2104
01:45:59,479 --> 01:46:01,320
Speaker 1: Like I just try to post a picture to Twitter

2105
01:46:01,840 --> 01:46:04,519
Speaker 1: and I had to convert the HIF file to a JPEG.

2106
01:46:05,840 --> 01:46:08,600
Speaker 1: Steve on Instagram says I wanted to quickly share my

2107
01:46:08,800 --> 01:46:09,680
Speaker 1: RV experience.

2108
01:46:09,760 --> 01:46:10,559
Speaker 2: This past week.

2109
01:46:11,000 --> 01:46:15,679
Speaker 1: We purchased a twenty twenty one Mustang mock Ex Route

2110
01:46:15,720 --> 01:46:17,599
Speaker 1: one model two years ago and just took our first

2111
01:46:17,640 --> 01:46:20,160
Speaker 1: long road trip to Lake Tahoe from South Orange County.

2112
01:46:20,640 --> 01:46:22,519
Speaker 1: Usually it's an eight to ten hour trip. It turned

2113
01:46:22,520 --> 01:46:25,000
Speaker 1: into a fifteen hour trip. The charge stations we found

2114
01:46:25,040 --> 01:46:27,400
Speaker 1: either didn't work or they took an hour to get

2115
01:46:27,439 --> 01:46:29,720
Speaker 1: a full charge, four stops to get to Tahoe. Once

2116
01:46:29,760 --> 01:46:31,639
Speaker 1: we made it, we found a charge point station which

2117
01:46:31,720 --> 01:46:34,760
Speaker 1: was gonna take thirteen hours for a full charge. Don't

2118
01:46:34,800 --> 01:46:36,760
Speaker 1: want to bore you, but the point is they need

2119
01:46:36,840 --> 01:46:39,360
Speaker 1: to get the charge times down and safer charge points

2120
01:46:39,400 --> 01:46:42,120
Speaker 1: for filling, as well as maintenance on the stations. Before

2121
01:46:42,200 --> 01:46:46,320
Speaker 1: I purchased another one. Steve from Instagram Steve, I hear you, buddy,

2122
01:46:46,680 --> 01:46:49,479
Speaker 1: That's what I talked about de Rivian. They need to

2123
01:46:49,520 --> 01:46:52,280
Speaker 1: get this charging situation figured out. Tesla's got it and

2124
01:46:52,360 --> 01:46:54,280
Speaker 1: next year it's gonna get a lot better. But we'll see.

2125
01:46:55,080 --> 01:46:57,880
Speaker 1: Chuck says, I just bought the one plus fold and

2126
01:46:57,960 --> 01:46:59,920
Speaker 1: I love it. Highly recommended.

2127
01:47:00,080 --> 01:47:00,439
Speaker 2: There you go.

2128
01:47:00,600 --> 01:47:03,280
Speaker 1: We had a caller earlier Brenda asked about that. There

2129
01:47:03,360 --> 01:47:07,280
Speaker 1: you go, Let's see what else do we have. Jeff

2130
01:47:07,320 --> 01:47:09,519
Speaker 1: from Frisco, Texas that I found this charger a few

2131
01:47:09,560 --> 01:47:11,360
Speaker 1: weeks ago and everyone loves it. Thought you might want

2132
01:47:11,400 --> 01:47:14,840
Speaker 1: to share. Love the show. A sent an Amazon link

2133
01:47:15,600 --> 01:47:19,200
Speaker 1: that has a portable charger that has all the different

2134
01:47:19,479 --> 01:47:24,280
Speaker 1: outputs USB, C micro, USB, Lightning might be overkilled, but

2135
01:47:24,320 --> 01:47:27,120
Speaker 1: it's thirty bucks. Not a bad deal, all right. If

2136
01:47:27,160 --> 01:47:28,360
Speaker 1: you can believe it, that's going to do it for

2137
01:47:28,439 --> 01:47:30,160
Speaker 1: this episode of the show. You can find links to

2138
01:47:30,320 --> 01:47:33,160
Speaker 1: everything I mentioned on my website. Just go to rich

2139
01:47:33,240 --> 01:47:36,680
Speaker 1: on tech dot tv for the show notes. You can

2140
01:47:36,760 --> 01:47:39,519
Speaker 1: find me on social media. I am on rich On

2141
01:47:39,760 --> 01:47:43,519
Speaker 1: tech on all of the socials. Coming up next week,

2142
01:47:43,760 --> 01:47:46,200
Speaker 1: I will talk about more technology. I don't know what

2143
01:47:46,240 --> 01:47:49,040
Speaker 1: I've planned, so we'll just leave it there. More of

2144
01:47:49,080 --> 01:47:51,080
Speaker 1: your calls, more of your text, all that good stuff.

2145
01:47:51,560 --> 01:47:53,400
Speaker 1: Thank you so much for listening. There are so many

2146
01:47:53,439 --> 01:47:56,280
Speaker 1: ways you can spend your time. I do appreciate you

2147
01:47:56,360 --> 01:47:59,479
Speaker 1: spending it right here with me. Thank you to everyone

2148
01:47:59,680 --> 01:48:02,600
Speaker 1: who makes this show possible. We've got Kim on the

2149
01:48:02,680 --> 01:48:07,760
Speaker 1: phone lines. We've got Bobo Bobo on the board. My

2150
01:48:07,920 --> 01:48:10,519
Speaker 1: name is rich Demiro, and I think.

2151
01:48:10,400 --> 01:48:10,840
Speaker 2: That does it.

2152
01:48:11,080 --> 01:48:13,120
Speaker 1: We've got Bill I don't know. There's a lot of

2153
01:48:13,160 --> 01:48:16,519
Speaker 1: people that make this show possible. And thank you for

2154
01:48:16,640 --> 01:48:20,519
Speaker 1: listening to our holiday music this week. Anyway, get those

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Speaker 1: emails to me Rich on tech dot TV. Hit contact.

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Speaker 1: We'll see you next week.