1 00:00:01,440 --> 00:00:06,800 Speaker 1: The Jewbil Show on demand. It's another Jewbil phone frame Mornings. 2 00:00:07,000 --> 00:00:17,960 Speaker 1: That's twenties. Hello. Yes, hello, my name is Ted Thibideau 3 00:00:17,960 --> 00:00:20,040 Speaker 1: and I'm calling from Open Table and I was looking 4 00:00:20,040 --> 00:00:24,200 Speaker 1: for Rachel. Oh hi, yes, it's me. Hello Rachel. How 5 00:00:24,239 --> 00:00:28,160 Speaker 1: are you today? I am good. How are you well? 6 00:00:28,200 --> 00:00:30,159 Speaker 1: I'm doing well. Thank you very much for asking. I 7 00:00:30,160 --> 00:00:33,680 Speaker 1: appreciate that. So I am calling you today because I 8 00:00:33,720 --> 00:00:35,919 Speaker 1: know we had a report that you had emailed us 9 00:00:35,920 --> 00:00:38,680 Speaker 1: about an issue you was having with our app. So, 10 00:00:38,720 --> 00:00:40,880 Speaker 1: if I'm reading into this correctly, you have an Open 11 00:00:40,920 --> 00:00:45,040 Speaker 1: Table account which you book reservations through to eat at 12 00:00:45,120 --> 00:00:48,080 Speaker 1: restaurants and such, and you have been locked out and 13 00:00:48,159 --> 00:00:51,440 Speaker 1: frozen out of the Open Table account some dad gum 14 00:00:51,520 --> 00:00:53,920 Speaker 1: reason and you can't get back in and your email 15 00:00:53,960 --> 00:00:57,400 Speaker 1: associated with your account it's not working. Is that correct? Yes? 16 00:00:57,480 --> 00:00:59,680 Speaker 1: Exactly right. Well then I've got one plus two weekals two. 17 00:01:00,080 --> 00:01:01,960 Speaker 1: So anyway, yes, that is the problem that you're having, 18 00:01:02,040 --> 00:01:04,400 Speaker 1: and that is the problem you're going to continue to have. Um, 19 00:01:04,520 --> 00:01:07,040 Speaker 1: thank you very much. You have a good day. Wait wait, 20 00:01:07,040 --> 00:01:10,600 Speaker 1: excuse me, sorry, so you can't unlock some account for me? 21 00:01:10,760 --> 00:01:13,920 Speaker 1: Oh no, that's I absolutely can't unlock your account. Sure 22 00:01:14,000 --> 00:01:16,480 Speaker 1: I can do that for you, no problem. Oh awesome, 23 00:01:16,520 --> 00:01:20,280 Speaker 1: that'd be amazing. I can, except I am not going 24 00:01:20,319 --> 00:01:22,600 Speaker 1: to unlock your account. It is going to be frozen 25 00:01:22,680 --> 00:01:25,600 Speaker 1: forever that that open table account. Did that open Table 26 00:01:25,640 --> 00:01:29,679 Speaker 1: account gone? I'm so sorry about that. No, I really 27 00:01:29,760 --> 00:01:33,800 Speaker 1: I really need the account for Oh y'all need it 28 00:01:33,840 --> 00:01:36,679 Speaker 1: for work, that's what you're needing it for. Yeah, Well, 29 00:01:36,720 --> 00:01:39,440 Speaker 1: I'm an executive assistant and I'm a very important boss 30 00:01:39,560 --> 00:01:44,520 Speaker 1: and I always book reservations for him or client meetings, lunches, drinks, whatever. Well, 31 00:01:44,560 --> 00:01:47,120 Speaker 1: now that is fun. That's a fun job. That's gonna 32 00:01:47,120 --> 00:01:49,360 Speaker 1: be a tough job to do now that your open 33 00:01:49,360 --> 00:01:52,440 Speaker 1: table account has been dead and gone. I'm so sorry 34 00:01:52,480 --> 00:01:55,560 Speaker 1: about there. That's going to create a workflow problem for you, 35 00:01:55,640 --> 00:01:58,800 Speaker 1: isn't it. Yeah, it is going to be a problem. 36 00:01:58,800 --> 00:02:01,240 Speaker 1: That's why I emailed you to help me figure it out. 37 00:02:01,880 --> 00:02:04,440 Speaker 1: And I saw that email. That's why I called you 38 00:02:04,520 --> 00:02:06,840 Speaker 1: up and thought i'd have a conversation about it. And 39 00:02:07,080 --> 00:02:10,400 Speaker 1: the fact is, um, your account has been frozen because 40 00:02:10,520 --> 00:02:12,959 Speaker 1: one too many times people didn't show up for the reservation, 41 00:02:13,040 --> 00:02:15,880 Speaker 1: did they. I'm sure this isn't the only occasion that 42 00:02:16,000 --> 00:02:19,120 Speaker 1: someone hasn't shown up. We do deal with a lot 43 00:02:19,160 --> 00:02:21,480 Speaker 1: of people who actually come through on the reservation, actually 44 00:02:21,480 --> 00:02:24,160 Speaker 1: most people. So when you book a reservation to our 45 00:02:24,360 --> 00:02:27,720 Speaker 1: app and then you don't show up, I don't understand 46 00:02:27,880 --> 00:02:31,280 Speaker 1: what that comes back on. Is I call or emails 47 00:02:31,320 --> 00:02:33,760 Speaker 1: you so that you could help me get my account. Boy, 48 00:02:33,880 --> 00:02:37,480 Speaker 1: But clearly I don't. I don't even know. I don't 49 00:02:37,520 --> 00:02:39,200 Speaker 1: even I don't even know it. Well, I'll tell you 50 00:02:39,240 --> 00:02:41,640 Speaker 1: what I can do. So the thing about where work 51 00:02:41,720 --> 00:02:44,519 Speaker 1: here is we got multilayers. They got lots of levels 52 00:02:44,520 --> 00:02:45,800 Speaker 1: to reach the top. Guy at the top of the 53 00:02:45,800 --> 00:02:48,880 Speaker 1: poll makes a decision if you're if your account again. 54 00:02:48,919 --> 00:02:50,440 Speaker 1: So it could take a while. So what I'm going 55 00:02:50,480 --> 00:02:52,400 Speaker 1: to do in the meantime is I'm just gonna go 56 00:02:52,440 --> 00:02:56,680 Speaker 1: ahead and send you my book. Your book. Yes, I 57 00:02:56,800 --> 00:03:00,200 Speaker 1: have a cookbook just came out. It's called Deep Line 58 00:03:00,320 --> 00:03:02,600 Speaker 1: is Good and that ain't lying, And I could send 59 00:03:02,600 --> 00:03:05,040 Speaker 1: that to you for free. You can make food for 60 00:03:05,120 --> 00:03:08,160 Speaker 1: your boss's friends. Oh my god, I have a work 61 00:03:08,200 --> 00:03:11,480 Speaker 1: to do. I literally have a giant to do list 62 00:03:11,480 --> 00:03:14,079 Speaker 1: today and I do not have time to send on this. 63 00:03:14,360 --> 00:03:16,440 Speaker 1: I'm just gonna go ahead and give you full disclosure 64 00:03:16,480 --> 00:03:18,960 Speaker 1: on that. I am not reopening your account because I 65 00:03:19,000 --> 00:03:21,480 Speaker 1: was hoping I can maybe send my cookbook out to 66 00:03:21,560 --> 00:03:23,040 Speaker 1: you and you can share it with the people that 67 00:03:23,120 --> 00:03:25,200 Speaker 1: you make food for, and then I could drum up 68 00:03:25,200 --> 00:03:27,720 Speaker 1: some sales from a book. If you take my book 69 00:03:27,760 --> 00:03:30,600 Speaker 1: and tell a few friends call me back in a week, 70 00:03:31,080 --> 00:03:34,359 Speaker 1: then I could absolutely open back after that account for it. 71 00:03:34,800 --> 00:03:38,400 Speaker 1: So you are blackmailing me so that I can share 72 00:03:38,440 --> 00:03:41,800 Speaker 1: your cookbook. Let me speak to your freaking manager. Well, 73 00:03:41,840 --> 00:03:43,640 Speaker 1: I can't do that because this is actually a prank 74 00:03:43,680 --> 00:03:49,040 Speaker 1: phone call. I'm so sorry about that. So sorry, what 75 00:03:49,160 --> 00:03:50,880 Speaker 1: are you in? I mean, this is actually Jewel from 76 00:03:50,920 --> 00:03:52,760 Speaker 1: Jewel Show doing a phone prank on you and your boss. 77 00:03:52,840 --> 00:03:57,600 Speaker 1: Jason set you up. It's a joke. Your boss set 78 00:03:57,600 --> 00:03:59,320 Speaker 1: you up. He said, you've been having some problems with 79 00:03:59,600 --> 00:04:02,920 Speaker 1: the APPY used to reserve tables for client meetings and stuff, 80 00:04:02,960 --> 00:04:06,480 Speaker 1: and Jason's called your card. Yeah, he wanted me to 81 00:04:06,520 --> 00:04:12,000 Speaker 1: mess with you. Wait wait, wait, but my account still 82 00:04:12,000 --> 00:04:14,240 Speaker 1: hasn't figured out. Well that it's probably true, but I 83 00:04:14,280 --> 00:04:16,720 Speaker 1: have no answer for you there, darling. I'm so sorry 84 00:04:16,760 --> 00:04:22,719 Speaker 1: about that. No answer at all. Oh my god. The 85 00:04:22,880 --> 00:04:24,320 Speaker 1: Jebel Show on Demand