WEBVTT - Coronavirus tracking feature on smartphones 0:00:10.160 --> 0:00:13.680 How to avoid becoming a victim of ransomware. It's not 0:00:13.840 --> 0:00:16.520 just you. There are a lot of random phrases that 0:00:16.600 --> 0:00:21.280 trigger virtual assistance. Good earbuds for just twenty eight dollars. 0:00:21.320 --> 0:00:25.080 What plus your tech questions answered? What's going on? I'm 0:00:25.120 --> 0:00:27.639 Rich Dmiro and this is Rich on Tech, the podcast 0:00:27.680 --> 0:00:30.200 where I talk about the tech stuff I think you 0:00:30.320 --> 0:00:32.840 should know about. It's also where I answer the questions 0:00:32.840 --> 0:00:35.159 that you send me. My name is Rich Damiro, tech 0:00:35.200 --> 0:00:39.320 reporter at KTLA Channel five in Los Angeles. Say hello 0:00:39.400 --> 0:00:41.080 to producer Megan. What's up? 0:00:41.520 --> 0:00:43.080 Hello? How's it going? 0:00:43.840 --> 0:00:46.760 It is going well, you know, as well as things 0:00:46.760 --> 0:00:51.680 can go during a major pandemic. I know it's good. 0:00:51.760 --> 0:00:55.520 I mean, you know it's going. Yeah, you were off 0:00:55.640 --> 0:00:57.240 last week, so how did that get Yes? 0:00:57.640 --> 0:01:00.480 Yeah, no, it's I think it's important to at least 0:01:00.560 --> 0:01:04.040 takes a me time, like once a year or you know, 0:01:04.400 --> 0:01:06.200 it was nice to just get a little break. I like, 0:01:06.200 --> 0:01:07.560 didn't go on social media. 0:01:08.280 --> 0:01:11.039 I just that's the See. This is the secret to 0:01:11.200 --> 0:01:14.360 vacation in twenty twenty. Literally just turn off your phone 0:01:14.480 --> 0:01:15.319 and you're on vacation. 0:01:15.600 --> 0:01:16.119 Yeah. 0:01:16.200 --> 0:01:18.440 Do you know how tough it is to do that though, Like, so, 0:01:18.440 --> 0:01:20.319 how many times did you sneak on? Because I know 0:01:20.400 --> 0:01:22.600 you did you had to have Oh yeah. 0:01:22.520 --> 0:01:24.679 No, I mean I did sneak on. It was mainly 0:01:24.720 --> 0:01:28.040 like the first five days, I just didn't want to 0:01:28.080 --> 0:01:30.120 like be on it so much, and so I would 0:01:30.120 --> 0:01:31.920 go on it just to see if, like my friend 0:01:32.000 --> 0:01:34.680 sent me something funny, you know, on Instagram, but like 0:01:35.200 --> 0:01:37.839 I didn't scroll, like I just I really just tried 0:01:37.880 --> 0:01:41.040 to like focus on enjoying like having a little bit 0:01:41.080 --> 0:01:43.600 of a break, and I felt like it really helped 0:01:43.720 --> 0:01:45.880 me like really get into like a vacation. 0:01:46.319 --> 0:01:49.600 Yeahcent I. In fact, my phone is still set to 0:01:49.640 --> 0:01:52.560 my annoying vacation mode, which I limited myself to. I 0:01:52.560 --> 0:01:54.920 think it was like thirty minutes a day of Twitter 0:01:55.000 --> 0:01:59.480 and Facebook and Instagram combined. So every wow, every day, 0:01:59.520 --> 0:02:01.360 like right in the morning, I hit that, and then 0:02:01.400 --> 0:02:02.760 the whole rest of the day, I'm doing that thing 0:02:02.800 --> 0:02:05.040 where it says like fifteen more minutes, fifteen more minutes, 0:02:05.120 --> 0:02:07.040 fifteen more minutes, fifty more. I'm like, why am I 0:02:07.080 --> 0:02:09.680 doing fifty more minutes like this? But it's it runs 0:02:09.680 --> 0:02:11.600 out too early. But when I was on vacation, my 0:02:11.680 --> 0:02:13.800 main thing was just not being on social media as 0:02:13.880 --> 0:02:17.080 much as possible, and it really does change, because the 0:02:17.080 --> 0:02:19.800 thing about social media is it never ends. It never 0:02:20.080 --> 0:02:23.080 ever ends, and you can go down down a wormhole 0:02:23.200 --> 0:02:26.560 so quickly and just start researching something like someone says 0:02:26.600 --> 0:02:28.280 something like, oh wait, what is that? And you just 0:02:28.280 --> 0:02:30.120 start researching and you follow it on Instagram, then you 0:02:30.200 --> 0:02:31.919 go to Twitter, and then next thing you know, you're 0:02:31.919 --> 0:02:33.600 looking on Amazon see if you should buy this thing. 0:02:33.600 --> 0:02:35.959 And it's like a whole big thing, and if you're 0:02:36.000 --> 0:02:37.920 just off of it, you kind of forget about it. 0:02:37.960 --> 0:02:40.639 And yes, it just keeps going, but you're not part 0:02:40.680 --> 0:02:40.959 of it. 0:02:41.800 --> 0:02:42.880 Yeah, totally. 0:02:43.000 --> 0:02:44.840 Well, glad you got some time off. Good to have 0:02:44.919 --> 0:02:47.240 you back, even though I have not seen you now 0:02:47.240 --> 0:02:48.360 in what four months? 0:02:49.520 --> 0:02:51.520 Oh my gosh, yeah I think it. Did you say 0:02:51.560 --> 0:02:51.959 four months? 0:02:52.040 --> 0:02:52.600 Yeah? I think so. 0:02:53.280 --> 0:02:54.160 Yeah. I think it's been. 0:02:54.480 --> 0:02:59.560 It's so weird, been enjoyable, just kidding. All right, Let's 0:02:59.560 --> 0:03:05.120 start the first story of the day, mac ransomware. And 0:03:05.520 --> 0:03:07.000 I don't think that this is gonna affect a lot 0:03:07.000 --> 0:03:09.920 of people, but I want people to know about it 0:03:09.960 --> 0:03:13.080 because this article in malware Bites has some really good 0:03:13.560 --> 0:03:16.600 tips on how to avoid malware and let me just 0:03:16.639 --> 0:03:19.320 give you the quick rundown. Most people think that there's 0:03:19.360 --> 0:03:22.760 nothing scary with a Mac. You know, there's no viruses, 0:03:22.800 --> 0:03:25.440 there's no malware, and for the most part, that is 0:03:25.800 --> 0:03:28.760 generally true. But from time to time things do spring up. 0:03:29.160 --> 0:03:33.000 And this one is called thief Quest Thief Quest or 0:03:33.120 --> 0:03:36.360 a written I think it was called Evil Quest. Yeah, 0:03:36.440 --> 0:03:39.880 so researchers are calling it both. But this software has 0:03:39.920 --> 0:03:43.560 the ability to search your system for passwords and cryptocurrency wallets, 0:03:43.640 --> 0:03:46.160 log which you type. And the way people are getting 0:03:46.160 --> 0:03:49.800 it is from downloading pirated software from a torrent website, 0:03:50.720 --> 0:03:52.840 and I don't think many of you are doing that. 0:03:52.920 --> 0:03:55.839 Maybe you are, I don't know. But the other thing 0:03:55.960 --> 0:03:58.160 is that it also has to break through all of 0:03:58.200 --> 0:04:01.720 these warnings on your Mac computer. So with the recent 0:04:01.800 --> 0:04:04.480 Max I think it was the last operating system, they 0:04:04.520 --> 0:04:08.040 started doing this thing where any software you install that's 0:04:08.080 --> 0:04:10.600 not from a trusted developer, you get a lot of 0:04:10.640 --> 0:04:14.360 Windows that basically prohibit you from installing that software unless 0:04:14.360 --> 0:04:17.960 you go into your settings and specifically say I want 0:04:18.000 --> 0:04:22.359 to allow this installation. It's under security setting, Security and Privacy, 0:04:22.800 --> 0:04:25.279 and then you go to general and it says allow 0:04:25.320 --> 0:04:29.840 apps downloaded from and I app Store and identified developers 0:04:29.880 --> 0:04:31.560 is what I have as my default. But if it's 0:04:31.600 --> 0:04:34.120 not one of those identified developers, it basically just stops 0:04:34.160 --> 0:04:36.240 the installation, and you have to know how to go 0:04:36.320 --> 0:04:39.279 in there to actually allow it. And so this stops 0:04:39.320 --> 0:04:41.680 a lot of stuff from getting on your computer. But 0:04:42.320 --> 0:04:44.160 if you ignore all those warnings, which I do because 0:04:44.160 --> 0:04:46.919 I do install software from unidentified developers because I'm testing 0:04:46.960 --> 0:04:49.640 a lot of stuff and just because they're unidentified doesn't 0:04:49.640 --> 0:04:51.880 mean they're bad. It just means that Apple they haven't 0:04:52.000 --> 0:04:56.479 entered into like Apple's software program or whatever. Anyway, the 0:04:56.520 --> 0:05:00.000 point of this article in malware bytes is that malware 0:05:00.080 --> 0:05:04.040 bites will detect this malware and remove it, but if 0:05:04.040 --> 0:05:06.560 your files get encrypted, they're not sure how bad because 0:05:06.560 --> 0:05:09.919 this system also locks up your software and demands ransom, 0:05:10.000 --> 0:05:12.240 so it locks up all your files and then says, hey, 0:05:12.240 --> 0:05:14.440 if you don't pay us, we just you know, will 0:05:14.440 --> 0:05:16.719 delete all your files. And that happens pretty often on 0:05:16.760 --> 0:05:21.080 Windows computers, by the way. So the bottom line to 0:05:21.160 --> 0:05:25.279 this whole thing is that this malware bytes blog post 0:05:25.440 --> 0:05:28.280 says you always want to have two backups of all 0:05:28.320 --> 0:05:30.960 of your important data and one should not be attached 0:05:30.960 --> 0:05:33.159 to your Mac at all times because if you just 0:05:33.200 --> 0:05:35.120 have like a you know, on a Mac, you can 0:05:35.120 --> 0:05:36.800 do that time machine thing. If you just have a 0:05:36.839 --> 0:05:40.000 hard drive connected to your Mac, guess what, the ransomware 0:05:40.160 --> 0:05:42.719 or the malware will also find its way onto that 0:05:42.760 --> 0:05:45.839 hard drive and ruin your backup. So you don't want 0:05:45.880 --> 0:05:48.760 to do that. So this guy from malware Byte says 0:05:48.760 --> 0:05:51.560 he use his time machine to maintain a couple copies, 0:05:52.080 --> 0:05:55.200 then a carbon copy cloner to maintain a couple more, 0:05:55.480 --> 0:05:57.120 and one of the backups is always in a safe 0:05:57.160 --> 0:06:00.280 deposit box at the bank and he swaps them periodically. Okay, 0:06:00.279 --> 0:06:03.039 that seems like a bit much. You could probably just 0:06:03.120 --> 0:06:06.240 keep your hard drive. Like how much I go to 0:06:06.240 --> 0:06:08.600 my bank for my safe deposit box and I also 0:06:08.720 --> 0:06:11.680 count my one hundred dollars bills in there, and then 0:06:11.720 --> 0:06:14.680 I have my hard drive right under them. I don't 0:06:14.720 --> 0:06:16.640 think you need to do that, but I do see 0:06:16.640 --> 0:06:19.800 what he's saying. Keep keep an off site drive, so 0:06:20.040 --> 0:06:21.760 a drive that you back up to and keep it 0:06:21.760 --> 0:06:24.239 on a shelf in your office, and ideally you would 0:06:24.320 --> 0:06:26.640 keep Ideally, what you would do is you'd have an 0:06:26.640 --> 0:06:29.200 online backup and a hard drive and just keep them 0:06:29.200 --> 0:06:31.840 in different places. That's the main thing. And he says, 0:06:31.880 --> 0:06:33.839 if you have a good backup, ransomware is no threat 0:06:33.880 --> 0:06:37.120 because the bottom line is if you're regularly backing up 0:06:37.160 --> 0:06:39.000 your computer. By the way, I said bottom line about 0:06:39.000 --> 0:06:42.680 seventy five times, just now a little rusty. I love 0:06:42.720 --> 0:06:44.760 the bottom line. It's always such a great It's like, 0:06:44.760 --> 0:06:46.719 bottom line, what are we looking at here? You know, 0:06:46.720 --> 0:06:48.920 if you ever go to negotiate a car, it's like 0:06:48.960 --> 0:06:50.600 you go back and forth and back and forth. I 0:06:50.640 --> 0:06:52.400 was like, just give me the bottom line, like what 0:06:52.520 --> 0:06:54.000 is the deal here? How much do you have to 0:06:54.000 --> 0:06:56.120 pay for this thing? They got to go into the 0:06:56.160 --> 0:06:59.039 manager's office and you sit there. Buying a car is 0:06:59.160 --> 0:07:03.359 the worst experience a human adult has to go through. 0:07:03.680 --> 0:07:07.720 I think, yeah, one of the worst. So I really, well, 0:07:07.800 --> 0:07:10.200 I have a person that I go to and so 0:07:10.320 --> 0:07:12.520 basically I only buy cars from like one place now 0:07:12.520 --> 0:07:14.680 because I've got a person, And I think people do 0:07:14.760 --> 0:07:16.920 find their guy. You know, I got a guy. But 0:07:16.960 --> 0:07:19.560 once you find them, like this this woman, I know, 0:07:20.160 --> 0:07:23.280 she literally gives me the bottom line price, like out 0:07:23.320 --> 0:07:25.200 the door, what is the price? What am I paying? 0:07:25.240 --> 0:07:25.960 I don't want to have to deal with. 0:07:26.080 --> 0:07:27.920 Well, then it shouldn't be the worst experience. 0:07:28.280 --> 0:07:31.800 It hasn't been. But in my past experience, Megan, I've 0:07:31.800 --> 0:07:35.360 bought several cars and it's always been the worst. And 0:07:35.400 --> 0:07:39.000 so my next car I will definitely be buying. Remember Carvana, 0:07:39.160 --> 0:07:41.560 I'm probably gonna go with that thing, like one of 0:07:41.600 --> 0:07:43.440 those kind of things you know, where you just go 0:07:43.480 --> 0:07:45.600 online and you buy. It's probably might I'm saving up 0:07:45.640 --> 0:07:47.920 for a Tesla, so I mean that will be I 0:07:47.920 --> 0:07:50.440 don't think they fool around because I've looked at their 0:07:50.440 --> 0:07:52.000 website and there's no fooling around there. 0:07:52.480 --> 0:07:54.920 Anyway, You'll know what you want with Tesla. It'll be 0:07:55.040 --> 0:07:55.920 very straightforward. 0:07:56.080 --> 0:07:59.040 Yes, keep backups of your stuff and keep them in 0:07:59.080 --> 0:08:02.000 different places and you should be okay. All right, now, 0:08:02.480 --> 0:08:05.040 let's see that's you there. 0:08:05.080 --> 0:08:09.600 You are all right. This first question comes from John. 0:08:10.080 --> 0:08:13.040 Do you happen to know when iOS fourteen public beta 0:08:13.200 --> 0:08:14.400 will be released? 0:08:15.080 --> 0:08:19.280 Hmmm, million dollar question, John. I think any day now. 0:08:19.640 --> 0:08:23.120 So from everything that I've experienced on the I did 0:08:23.120 --> 0:08:27.000 the developer one on a backup phone and it is fantastic. 0:08:27.080 --> 0:08:31.320 I think there are a lot of changes in iOS fourteen. 0:08:31.360 --> 0:08:33.679 If there's ever time for a new iOS book. This 0:08:33.720 --> 0:08:37.440 would be the time because there are megan so many 0:08:37.520 --> 0:08:40.160 changes you will not believe it. And a lot of 0:08:40.160 --> 0:08:42.959 them are kind of small things, but they're very useful. 0:08:43.440 --> 0:08:46.400 And you know, they said when iOS thirteen came out, 0:08:46.520 --> 0:08:48.480 they said they were on like kind of a TikTok schedule. 0:08:48.520 --> 0:08:51.679 Where iOS twelve would be a big update, iOS thirteen 0:08:51.720 --> 0:08:55.040 would not. Now iOS fourteen is a big, big update. 0:08:55.320 --> 0:08:56.880 So not only do we get the widgets on the 0:08:56.920 --> 0:09:00.360 home screen, but we also get the app library, which 0:09:00.400 --> 0:09:04.040 is basically an organized list of all your apps. But 0:09:04.679 --> 0:09:08.199 it's amazing and it's very it's been solid, solid, rock 0:09:08.320 --> 0:09:11.920 solid on by the way, my primary phone, which you're 0:09:11.920 --> 0:09:13.920 not supposed to do and I do not recommend doing 0:09:14.440 --> 0:09:16.560 even with the public beta. Don't install it on your 0:09:16.559 --> 0:09:20.000 public on your main device because it could just go wrong. 0:09:20.040 --> 0:09:22.040 Like my phone last night, I had my first crash 0:09:22.080 --> 0:09:24.720 where it's just the whole thing just like it didn't 0:09:24.800 --> 0:09:27.280 erase anything, but you know, and there's little things here 0:09:27.280 --> 0:09:29.440 and there, and the battery life is really bad. So 0:09:29.520 --> 0:09:31.640 I used to never care about battery life. My phone 0:09:31.679 --> 0:09:34.559 is going dead, you know, three quarters of the way 0:09:34.600 --> 0:09:36.920 through the day or towards the end of the day. 0:09:37.160 --> 0:09:39.920 So it's definitely not something you want to install on 0:09:39.960 --> 0:09:41.839 your main device. I'm a tech guy for a living, 0:09:41.960 --> 0:09:45.200 so I will take that risk for you. But to 0:09:45.280 --> 0:09:49.240 answer John's question, I would say probably any day now 0:09:49.320 --> 0:09:52.319 because the developer beta is so solid. I think Apple, 0:09:52.360 --> 0:09:54.480 after a couple of weeks of getting the feedback, is 0:09:54.520 --> 0:09:56.120 going to be like, all right, we can launch this 0:09:56.200 --> 0:09:58.760 to the public as a beta. Don't forget, this is 0:09:58.800 --> 0:10:01.679 not the final software. Final iOS fourteen will come out 0:10:01.720 --> 0:10:04.840 in September. That's when you should download it. But if 0:10:04.880 --> 0:10:08.839 you're tech in client, that's the safest. It's just here's 0:10:08.840 --> 0:10:10.640 the main thing you don't want to happen. You don't 0:10:10.640 --> 0:10:13.120 want to be in an emergency situation where you need 0:10:13.160 --> 0:10:15.200 to call nine one one and your phone crashes and 0:10:15.280 --> 0:10:18.240 it does not work. That's kind of like the worst 0:10:18.280 --> 0:10:21.960 case scenario. Yeah, Instagram not working or you know. But 0:10:22.000 --> 0:10:24.360 there's little things like Instagram may come up with an 0:10:24.400 --> 0:10:27.679 app update during the beta and it breaks the functionality 0:10:27.679 --> 0:10:29.720 of Instagram because they're not thinking about the beta. They're 0:10:29.720 --> 0:10:33.560 thinking about the average person and that's running the final software. 0:10:33.960 --> 0:10:35.480 So these are the things you have to think about 0:10:35.559 --> 0:10:39.240 what I did was I did a encrypted backup through 0:10:39.280 --> 0:10:42.400 iTunes on my computer, and so I have that so 0:10:42.440 --> 0:10:44.760 if my phone totally goes could put then I can 0:10:44.880 --> 0:10:47.560 just restore it. But that's still a pain. Believe me, 0:10:47.600 --> 0:10:48.640 you don't. You don't want to do this. 0:10:49.280 --> 0:10:51.319 So, yeah, you don't want to. 0:10:51.240 --> 0:10:53.680 Do this, Let me do it. Let let the tech 0:10:53.720 --> 0:10:55.520 folks in your life do it, and then you just 0:10:55.880 --> 0:11:00.600 let do it. Yeah, all right. So so this is 0:11:00.640 --> 0:11:03.959 interesting and it's something that happens all the time. If 0:11:04.000 --> 0:11:06.440 you have an Alexa or a Siri or a Google 0:11:06.440 --> 0:11:11.680 Assistant nearby. Eight yep, okay, you you can't hear that. 0:11:12.200 --> 0:11:15.199 But something just activated in my office here. 0:11:15.240 --> 0:11:16.960 That's you heard it. 0:11:17.040 --> 0:11:18.800 Okay, So there you go. And I don't even know 0:11:18.800 --> 0:11:22.040 which one that was. But the point is you have 0:11:22.120 --> 0:11:24.760 these things around and half the time you're just going 0:11:24.840 --> 0:11:27.440 on your merry life. And they say and they respond, 0:11:27.840 --> 0:11:29.520 you're like, what what did I say? I did not 0:11:29.720 --> 0:11:32.679 call you out by your keyword or hot word or whatever. 0:11:32.760 --> 0:11:34.480 You know, they all have their own phrases that you 0:11:34.520 --> 0:11:38.840 have to say. And these computer companies, computer these tech 0:11:38.840 --> 0:11:43.160 companies have designed these keywords in a certain way so 0:11:43.200 --> 0:11:46.240 that we don't say a variation of them very often, 0:11:46.760 --> 0:11:50.280 and so that way, these little assistants can click into 0:11:50.520 --> 0:11:52.920 you know, functionality when they need to, only when they 0:11:52.920 --> 0:11:54.640 need to. But it doesn't always work that way. And 0:11:54.720 --> 0:11:59.679 researchers now say they found over one thousand phrases that 0:11:59.760 --> 0:12:04.200 in correctly trigger these virtual assistants, and they did it 0:12:04.200 --> 0:12:08.360 through TV shows. They they their whole research papers about 0:12:08.400 --> 0:12:11.960 TV shows saying stuff in dialogue that's activating these little 0:12:11.960 --> 0:12:15.400 devices in the background. And here's the interesting part about this. 0:12:15.920 --> 0:12:19.120 These are local triggers. So how these devices work. There's 0:12:19.360 --> 0:12:22.280 it's locally listening for the hot word, right, if you 0:12:22.320 --> 0:12:26.880 have SI r I, it's h SII, or if you 0:12:26.960 --> 0:12:30.199 have Google, it's I can't even say it because if 0:12:30.200 --> 0:12:34.120 I spell it, it's saying it, so it'll it'll trigger it. 0:12:34.160 --> 0:12:35.959 And you know, the A word I can't even say 0:12:35.960 --> 0:12:38.400 because it's just the A word. So if you say 0:12:38.440 --> 0:12:41.560 any of those things, it locally listens and it goes, okay, 0:12:41.600 --> 0:12:44.280 I think I heard that, and then it will send 0:12:44.280 --> 0:12:46.440 that information to the server if it thinks it hurt it, 0:12:46.480 --> 0:12:48.840 and the server will analyze it and say, oh no, 0:12:48.960 --> 0:12:51.200 actually Rich said something else, and then it will just 0:12:51.280 --> 0:12:54.199 it will just die down, but in many cases it 0:12:54.240 --> 0:12:56.880 will still activate. So here's some of the words. For 0:12:57.160 --> 0:13:01.800 the A word, you can say unacceptable, election and a 0:13:01.880 --> 0:13:05.680 letter and it might trigger her. For Google Home, you 0:13:05.760 --> 0:13:09.920 might say okay, cool and okay, who is reading and 0:13:10.160 --> 0:13:14.800 it might trigger that one. For Siri, it's a city, 0:13:15.040 --> 0:13:20.640 and hey Jerry, and for Cortana Montana. So now you 0:13:20.720 --> 0:13:22.520 may try these at home, and they may not work. 0:13:22.559 --> 0:13:25.760 Because here's what the researchers are saying. That these things 0:13:25.800 --> 0:13:28.520 are so smart that they're updated in near real time 0:13:28.600 --> 0:13:31.000 by these tech companies. So once they saw this, they 0:13:31.000 --> 0:13:34.080 probably went in and manually tweaked these things just a 0:13:34.080 --> 0:13:36.840 little bit so they don't respond to these these phrases anymore. 0:13:37.160 --> 0:13:40.600 But they found a lot of phrases, and they haven't 0:13:40.600 --> 0:13:44.040 published their full paper, but the bottom line is they 0:13:44.080 --> 0:13:47.439 say that these voice assistants can intrude on users' privacy 0:13:47.480 --> 0:13:50.160 even when they think their devices are not listening. And 0:13:50.400 --> 0:13:52.440 if you're concerned about this, you might want to keep 0:13:52.480 --> 0:13:55.880 these things unplugged, turned off, or blocked from listening except 0:13:55.920 --> 0:13:58.480 when you actually want to use them, which kind of 0:13:58.800 --> 0:14:02.160 defeats the purpose of how the wakeword because you want 0:14:02.160 --> 0:14:04.640 them listening so that you can use them. Amazon said 0:14:04.679 --> 0:14:09.080 to Ours Technica, which is the writers of this article, 0:14:09.520 --> 0:14:12.120 not the paper, just the article. They said, by design, 0:14:12.240 --> 0:14:15.440 our weakeword detection and speech recognition get better every day 0:14:15.480 --> 0:14:19.200 as customers use their devices, we optimize performance. We continue 0:14:19.200 --> 0:14:22.680 to invest in improving our wakeword detection technology and encourage 0:14:22.720 --> 0:14:26.000 the researchers of this paper to share their methodology so 0:14:26.040 --> 0:14:28.840 we can respond in further detail. So what Amazon's saying 0:14:28.920 --> 0:14:30.920 is like, look, we know this happens, but we are 0:14:30.960 --> 0:14:33.520 constantly It's like a cat and mouse game. They're constantly 0:14:33.600 --> 0:14:36.880 making these things respond in a better way. But it 0:14:36.880 --> 0:14:39.320 does happen, and it happens a lot. 0:14:42.440 --> 0:14:47.680 All right. This next question comes from Tara. Can you 0:14:47.720 --> 0:14:50.680 talk about the COVID tracker on our phones? I would 0:14:50.720 --> 0:14:52.120 like to understand that more. 0:14:53.280 --> 0:14:57.480 Good question, time, very timely because this is our story 0:14:57.520 --> 0:15:01.560 today on KTLA. And and by the way, I'm very 0:15:01.600 --> 0:15:04.240 proud of my graphic that I created for this. Did 0:15:04.240 --> 0:15:07.160 you see the blog post because I'm I'm very proud 0:15:07.200 --> 0:15:11.520 of this graphic. I did it with Adobe Adobe Photoshop camera. 0:15:11.560 --> 0:15:14.120 Oh yeah, it's pretty good. Yeah, Like, if that doesn't 0:15:14.160 --> 0:15:15.800 make you want to click. I don't know what's going 0:15:15.840 --> 0:15:16.800 to So. 0:15:16.840 --> 0:15:17.560 Yeah, the reddit. 0:15:17.640 --> 0:15:20.560 It's just so exciting, right, It's like, wait, this is dangerous, 0:15:20.600 --> 0:15:25.960 this is fearful, this is interesting, this is Yes, it's clickbait, 0:15:26.000 --> 0:15:27.560 but in a way of I want you to know 0:15:27.600 --> 0:15:31.120 about this, and and so what happens is I love 0:15:31.160 --> 0:15:34.400 my job because I am on the I know things 0:15:34.440 --> 0:15:37.680 from people before I even know things. Let me explain 0:15:37.720 --> 0:15:41.720 what that means. So I feel like the viewers or 0:15:42.000 --> 0:15:44.200 followers that follow me are kind of like my little 0:15:44.240 --> 0:15:46.760 eyes and ears in the entire world. So even if 0:15:46.800 --> 0:15:50.400 I'm not experiencing something, they are emailing me because they are. 0:15:50.760 --> 0:15:52.960 So if they see something on social media that suspect 0:15:53.120 --> 0:15:55.760 or weird or interesting, they email me. And when I 0:15:55.800 --> 0:15:58.640 get a bunch of these emails, I know something's something's up. 0:15:58.960 --> 0:16:01.600 So with this coronavirus tracking, we had done a story 0:16:01.600 --> 0:16:03.720 on it a while back, and I thought nobody really cared. 0:16:04.120 --> 0:16:07.360 But then during this whole outage with T Mobile a 0:16:07.360 --> 0:16:11.080 couple weeks ago, I guess people timed a social media 0:16:11.120 --> 0:16:13.440 post to say, oh, you know when that outage happened 0:16:13.440 --> 0:16:16.600 on your cell phone, Well, guess what the company secretly 0:16:16.600 --> 0:16:21.440 installed coronavirus tracking software. And of course this goes on 0:16:21.520 --> 0:16:24.800 fire on social media and it spreads and people ask 0:16:24.880 --> 0:16:27.400 me like is this true? And sure enough, it is true. 0:16:27.440 --> 0:16:29.480 The software is on your phone if you have an 0:16:29.520 --> 0:16:31.760 Android or an iPhone, check it out. You can go 0:16:31.840 --> 0:16:35.080 on iPhone to Settings, Privacy, Health and you'll see COVID 0:16:35.160 --> 0:16:38.600 nineteen exposure logging. If you go to Android, it's Settings 0:16:38.680 --> 0:16:42.760 Google COVID nineteen exposure notifications. This is the fastest I've 0:16:42.840 --> 0:16:46.000 ever seen a new feature hit almost every iPhone and 0:16:46.000 --> 0:16:49.160 Android in the world in a matter of months. And 0:16:49.880 --> 0:16:52.800 what it's doing is it's not tracking you, but it's 0:16:52.880 --> 0:17:00.360 framework for tracking systems that states and health authorities are building. Now. 0:17:00.360 --> 0:17:03.160 Have they built any frameworks that actually take advantage of 0:17:03.200 --> 0:17:06.480 Google and Apple system not really so far. The only 0:17:06.520 --> 0:17:09.200 states that have said they are is North Dakota, Alabama, 0:17:09.240 --> 0:17:12.840 and South Carolina. Twenty two countries have also expressed interest. 0:17:13.240 --> 0:17:16.439 But and according to the person I interviewed as well, 0:17:17.000 --> 0:17:19.119 he says that the problem with this system is that 0:17:19.160 --> 0:17:22.320 people don't trust big tech anymore, and it all started 0:17:22.359 --> 0:17:27.600 to unravel with Facebook's Cambridge Analytical Analytica scandal, And so 0:17:28.359 --> 0:17:32.960 the reality is this framework is on your phone, but 0:17:33.119 --> 0:17:36.240 it's not activated, and the only way you can activate 0:17:36.280 --> 0:17:38.760 it is with an app, and right now there are 0:17:38.840 --> 0:17:41.040 no real apps to download. So I know that sounds 0:17:41.080 --> 0:17:43.280 very complicated and people are annoyed that this thing is 0:17:43.320 --> 0:17:45.440 on their phone, which, by the way, I don't think 0:17:45.480 --> 0:17:49.720 you should be, because if we actually had this active, 0:17:49.880 --> 0:17:53.880 it would really help in slowing the spread of coronavirus. 0:17:54.280 --> 0:17:56.320 Because right now, Megan, do you know how this thing 0:17:56.359 --> 0:17:57.160 is spreading. 0:17:58.560 --> 0:18:01.280 By people being around people to have it? 0:18:01.960 --> 0:18:04.880 But like how and where and when? Like we don't 0:18:04.920 --> 0:18:05.920 really now need. 0:18:05.920 --> 0:18:07.919 We need like the data. 0:18:07.400 --> 0:18:09.600 Exactly, And that's what I'm saying. So if you yeah, 0:18:09.840 --> 0:18:12.439 we'll give us data. I am ninety nine percent in 0:18:12.520 --> 0:18:14.800 my home, but there are a few times when I 0:18:14.880 --> 0:18:16.679 leave my home to go to the grocery store or 0:18:16.720 --> 0:18:19.480 go to the gas station or whatever. And so if 0:18:19.560 --> 0:18:21.679 I had this on my phone, and let's say I 0:18:21.760 --> 0:18:25.360 came down with coronavirus, I would or sorry if if 0:18:25.359 --> 0:18:28.199 I no, if I I don't want to say that. 0:18:28.440 --> 0:18:31.240 If I got a notification that said, oh, by the way, 0:18:31.400 --> 0:18:33.879 you were exposed, I'm like, oh what, oh my gosh, 0:18:33.920 --> 0:18:36.040 I need to go get tested, right now, so now 0:18:36.080 --> 0:18:38.919 I get tested way earlier than I would have until, 0:18:39.000 --> 0:18:41.480 you know, waiting for symptoms to happen or whatever. And 0:18:41.560 --> 0:18:43.960 now I can stay inside my house for fourteen days 0:18:43.960 --> 0:18:46.080 to let it pass and not pass it on to 0:18:46.080 --> 0:18:49.119 anyone in that time. That's why this system slows the spread. 0:18:49.400 --> 0:18:51.280 So we shouldn't really be against it. I get it 0:18:51.320 --> 0:18:54.960 people don't like to be tracked, but every single expert 0:18:54.960 --> 0:18:58.000 that I've spoken to agrees that the system that Google 0:18:58.040 --> 0:19:02.040 and Apple came up with does protech individual privacies. They're 0:19:02.080 --> 0:19:05.960 not using location, they're not using identities. They're simply using 0:19:06.000 --> 0:19:10.080 Bluetooth to measure how close you are to other smartphones. 0:19:10.119 --> 0:19:13.480 And that's it. And when one of those smartphones says 0:19:13.560 --> 0:19:15.960 one of their owners says, oh I got coronavirus, it 0:19:16.119 --> 0:19:19.959 emails or notifies the other phones that you know that 0:19:20.000 --> 0:19:21.760 came into contact with it. I mean, it's really a 0:19:21.800 --> 0:19:26.320 brilliant system. And anyway, it's not active, it's not really there. 0:19:26.400 --> 0:19:28.760 It's not doing anything. But if you want to check 0:19:28.800 --> 0:19:30.639 and see what it's doing on your phone, go ahead, 0:19:30.840 --> 0:19:33.600 take a look. You can't uninstall it, so it's there. 0:19:33.760 --> 0:19:35.879 And I hope that a big state like California or 0:19:35.920 --> 0:19:38.159 New York pledges support for this thing. I don't know 0:19:38.160 --> 0:19:40.359