1 00:00:02,480 --> 00:00:06,920 Speaker 1: All Zone Media. Hello, welcome to Better Offline. I'm your 2 00:00:06,920 --> 00:00:21,639 Speaker 1: host ed ze Trunk. Last episode, I walked you through 3 00:00:21,760 --> 00:00:26,360 Speaker 1: how Mark Zuckerberg and his top people intentionally ruined Facebook 4 00:00:26,400 --> 00:00:29,120 Speaker 1: and have been doing the same thing with Instagram. Which 5 00:00:29,120 --> 00:00:32,400 Speaker 1: you're probably wondering is what the net effects of that are, 6 00:00:32,800 --> 00:00:35,800 Speaker 1: and they're not great. In the first quarter of twenty 7 00:00:35,840 --> 00:00:38,880 Speaker 1: twenty four, Meta made thirty six point four y five 8 00:00:39,040 --> 00:00:41,960 Speaker 1: billion dollars, of which twelve point three seven billion dollars 9 00:00:42,280 --> 00:00:45,360 Speaker 1: was pure profit. Though the company no longer reports daily 10 00:00:45,400 --> 00:00:51,160 Speaker 1: active users, it now uses another metric, family daily active people. 11 00:00:51,800 --> 00:00:54,160 Speaker 1: This number, which could also be the name of a gym, 12 00:00:54,840 --> 00:00:57,640 Speaker 1: refers to registered and logged in users of one or 13 00:00:57,680 --> 00:01:00,600 Speaker 1: more of Facebook's family products who visited at least one 14 00:01:00,600 --> 00:01:04,880 Speaker 1: of these products on a particular day. This, again seemingly 15 00:01:04,920 --> 00:01:09,080 Speaker 1: innocent change to how Facebook reports growth, is quite significant 16 00:01:09,400 --> 00:01:11,840 Speaker 1: in that Facebook will no longer have to report its 17 00:01:11,959 --> 00:01:15,440 Speaker 1: daily or monthly active users, meaning that the only source 18 00:01:15,440 --> 00:01:18,960 Speaker 1: of truth in Meta's growth story is an extremely vague 19 00:01:19,000 --> 00:01:21,800 Speaker 1: growth metric that could be manipulated to mean just about anything, 20 00:01:22,600 --> 00:01:26,520 Speaker 1: Though Meta doesn't really explain this number anywhere. Three billion 21 00:01:26,640 --> 00:01:31,679 Speaker 1: daily active people across Meta's family could combine WhatsApp, Instagram, Facebook, 22 00:01:31,720 --> 00:01:36,800 Speaker 1: Facebook Messager, Facebook portal, Oculus, threads, and maybe some other 23 00:01:36,920 --> 00:01:40,000 Speaker 1: dead Facebook product that they've forgot to kill off of 24 00:01:40,040 --> 00:01:42,200 Speaker 1: the app store. I'm not really sure, and it's not 25 00:01:42,400 --> 00:01:46,800 Speaker 1: like they tell us. What's confusing is that in their 26 00:01:46,840 --> 00:01:50,040 Speaker 1: fourth quarter twenty twenty three earnings, Meta reported that it 27 00:01:50,080 --> 00:01:53,120 Speaker 1: had two point one one billion daily active users across 28 00:01:53,160 --> 00:01:56,640 Speaker 1: its properties, a number that is somehow distinct from the 29 00:01:56,920 --> 00:02:00,200 Speaker 1: three point one to nine billion family daily active of 30 00:02:00,240 --> 00:02:04,000 Speaker 1: people that they reported in the same quarter. Daily active 31 00:02:04,080 --> 00:02:06,600 Speaker 1: users is a fairly simple metric. It's how many people 32 00:02:06,600 --> 00:02:09,200 Speaker 1: engage with a product in a given day on average, 33 00:02:09,200 --> 00:02:12,359 Speaker 1: across the month or the quarter, I guess. But daily 34 00:02:12,480 --> 00:02:16,800 Speaker 1: family active people is a number that's somehow so distinct 35 00:02:16,840 --> 00:02:20,440 Speaker 1: that it's a billion users higher. It smells. It smells 36 00:02:20,440 --> 00:02:24,360 Speaker 1: like doodoo to me. I'll digress. When a company starts 37 00:02:24,400 --> 00:02:27,400 Speaker 1: playing these weird games with how they report user activity, 38 00:02:27,720 --> 00:02:32,120 Speaker 1: something's going very, very wrong. In general, when a company 39 00:02:32,160 --> 00:02:35,480 Speaker 1: tries to obfuscate the true numbers about their revenue, growth 40 00:02:35,560 --> 00:02:39,000 Speaker 1: or profit, it's one of the worst science and Enron 41 00:02:39,200 --> 00:02:41,480 Speaker 1: is probably the best example of it, with the company's 42 00:02:41,520 --> 00:02:45,600 Speaker 1: notorious use of esoteric metrics in their quarterly financial statements, 43 00:02:45,680 --> 00:02:48,839 Speaker 1: being used to disguise the fact that they were overleveraged, dysfunctional, 44 00:02:48,960 --> 00:02:52,400 Speaker 1: hemorrhaging money. While I don't really want to draw the 45 00:02:52,440 --> 00:02:56,640 Speaker 1: comparisons between Meta and Enron, there's an undeniable truth in 46 00:02:56,680 --> 00:02:59,280 Speaker 1: the adage that if you have nothing to hide, you 47 00:02:59,320 --> 00:03:03,519 Speaker 1: have nothing to fear. Healthy, stable, functional companies. They don't 48 00:03:03,520 --> 00:03:06,000 Speaker 1: feel the need to move the goalposts or create new 49 00:03:06,120 --> 00:03:10,240 Speaker 1: weird metrics. They just don't. It's a very very bad sign. 50 00:03:11,320 --> 00:03:13,359 Speaker 1: Between the first quarter of twenty twenty one and the 51 00:03:13,400 --> 00:03:15,680 Speaker 1: fourth quarter of twenty twenty three, which was the last 52 00:03:15,680 --> 00:03:19,000 Speaker 1: one where reported metrics actually came from Meta, the company 53 00:03:19,040 --> 00:03:21,440 Speaker 1: would increase its daily active users by two hundred and 54 00:03:21,440 --> 00:03:24,120 Speaker 1: thirty million and its monthly active users by two hundred 55 00:03:24,120 --> 00:03:26,920 Speaker 1: and twenty million. That's a growth ray of just under 56 00:03:26,919 --> 00:03:29,800 Speaker 1: eleven percent in daily actives and just over a seven 57 00:03:29,840 --> 00:03:34,440 Speaker 1: percent increase in monthly actives in three years. In that 58 00:03:34,560 --> 00:03:38,200 Speaker 1: time period, Meta launched its Horizon Metaverse and its Twitter 59 00:03:38,240 --> 00:03:41,360 Speaker 1: competitor Threads, which it claimed in its Q four earnings 60 00:03:41,360 --> 00:03:43,840 Speaker 1: in twenty twenty three had hit one hundred and thirty 61 00:03:43,920 --> 00:03:47,480 Speaker 1: million monthly active users, which was an increase of thirty 62 00:03:47,520 --> 00:03:51,080 Speaker 1: percent over the third quarter. Yet between the third and 63 00:03:51,120 --> 00:03:55,320 Speaker 1: fourth quarters, Metas overall monthly active users across their platforms 64 00:03:55,720 --> 00:03:59,400 Speaker 1: only increased by around twenty million, and this heavily suggests 65 00:03:59,400 --> 00:04:02,720 Speaker 1: that despite adding over one hundred million new monthly active 66 00:04:02,800 --> 00:04:06,120 Speaker 1: users on the property, it's shedding tens of millions of 67 00:04:06,160 --> 00:04:11,880 Speaker 1: them everywhere. Meta's entire product strategy revolves around growth of 68 00:04:11,880 --> 00:04:16,840 Speaker 1: these arbitrary metrics time spent on app engagement, meaningful time 69 00:04:16,880 --> 00:04:20,120 Speaker 1: spent all numbers that have dictated their strategy across a 70 00:04:20,200 --> 00:04:23,320 Speaker 1: multitude of properties like Facebook and Instagram for years. And 71 00:04:23,360 --> 00:04:26,599 Speaker 1: thanks to these really nasty growth tactics and a sheer 72 00:04:26,680 --> 00:04:29,960 Speaker 1: force of capital and monopolies, Meta has grown a pretty 73 00:04:30,000 --> 00:04:34,080 Speaker 1: much unstoppable position in social networking, controlling two of the 74 00:04:34,120 --> 00:04:38,359 Speaker 1: major platforms Instagram and Facebook, and two prevalent messaging services 75 00:04:38,360 --> 00:04:41,880 Speaker 1: in WhatsApp and Facebook Messenger. Yet Meta has become a 76 00:04:41,920 --> 00:04:45,560 Speaker 1: company that just shows contempt for users, and they turn 77 00:04:45,600 --> 00:04:49,160 Speaker 1: their products Facebook and Instagram in particular, into these horrible 78 00:04:49,200 --> 00:04:53,440 Speaker 1: algorithmic nightmares that undermine their core purpose. They don't connect people, 79 00:04:53,600 --> 00:04:57,400 Speaker 1: They intentionally allow malignant actors like anti vaxxers and spammers 80 00:04:57,400 --> 00:04:59,560 Speaker 1: to thrive on there, and they make it harder to 81 00:04:59,560 --> 00:05:02,080 Speaker 1: see the things that you want to see. To send 82 00:05:02,200 --> 00:05:07,599 Speaker 1: these arbitrary mentricks upwards, Mark Zuckerberg, he lied. He lied 83 00:05:07,640 --> 00:05:10,159 Speaker 1: to investors when he told them that his company doesn't 84 00:05:10,200 --> 00:05:12,839 Speaker 1: build services to make money, but makes money to build 85 00:05:12,839 --> 00:05:16,200 Speaker 1: better services, because for over a decade, metter has allowed 86 00:05:16,200 --> 00:05:20,640 Speaker 1: its services to decay while actively monetizing the frustration, paying 87 00:05:20,680 --> 00:05:26,359 Speaker 1: and confusion created by the horror show that is Meta. 88 00:05:26,760 --> 00:05:29,640 Speaker 1: When you look at Instagram or Facebook, I want you 89 00:05:29,720 --> 00:05:31,680 Speaker 1: to look a them a little different For me, just 90 00:05:31,680 --> 00:05:34,280 Speaker 1: for a moment. I want to view them not a 91 00:05:34,400 --> 00:05:40,480 Speaker 1: social networks, but as a kind of anthropological experimentation. Every 92 00:05:40,800 --> 00:05:44,240 Speaker 1: single thing you see on either of these platforms is 93 00:05:44,279 --> 00:05:47,000 Speaker 1: built or selected to make you spend more time on 94 00:05:47,080 --> 00:05:49,520 Speaker 1: the app and see more things that Meta wants you 95 00:05:49,600 --> 00:05:52,640 Speaker 1: to see, like ads or sponsored contents or suggested groups 96 00:05:52,640 --> 00:05:55,680 Speaker 1: that you can interact with, and in doing so, you're 97 00:05:55,720 --> 00:05:58,400 Speaker 1: increasing your time spent on the app and increasing the 98 00:05:58,440 --> 00:06:01,680 Speaker 1: amount of meaningful interactions you have with the content. Now, 99 00:06:01,800 --> 00:06:03,920 Speaker 1: what's important there is You'll notice I'm not saying anything 100 00:06:03,920 --> 00:06:06,680 Speaker 1: about you enjoying it or liking it or being able 101 00:06:06,720 --> 00:06:09,320 Speaker 1: to get to stuff or anything about a service. That's 102 00:06:09,360 --> 00:06:15,280 Speaker 1: because that isn't why it's there. Indeed, I want you 103 00:06:15,400 --> 00:06:17,960 Speaker 1: to realize that anything bad or frustrating you see on 104 00:06:17,960 --> 00:06:21,520 Speaker 1: the platform is a direct symptom of Mark Zuckerbug's unwillingness 105 00:06:21,720 --> 00:06:25,960 Speaker 1: to rate, limit, or really moderate the platform. Logically speaking, 106 00:06:25,960 --> 00:06:27,680 Speaker 1: one would think the meta would want you to have 107 00:06:27,720 --> 00:06:30,360 Speaker 1: a high quality Facebook experience, and they'd want to prove 108 00:06:30,400 --> 00:06:32,080 Speaker 1: in content that I don't know, I might be in 109 00:06:32,160 --> 00:06:37,400 Speaker 1: cindiary spammy, scammy, unhelpful or at the very least from 110 00:06:37,440 --> 00:06:40,320 Speaker 1: someone you know and want to hear from. But when 111 00:06:40,360 --> 00:06:43,880 Speaker 1: you only concern is growth, content moderation is more of 112 00:06:43,920 --> 00:06:46,880 Speaker 1: an emergency measure or just something you talk about in 113 00:06:47,080 --> 00:06:50,320 Speaker 1: earnings or in front of Congress. And to be clear, 114 00:06:51,080 --> 00:06:54,160 Speaker 1: this is all part of metas cultural DNA. In an 115 00:06:54,200 --> 00:06:57,160 Speaker 1: interview with journalist Jeff Horwitz in his book Broken Code, 116 00:06:57,240 --> 00:07:00,520 Speaker 1: Facebook's VP of Ads and Partnerships Brian Bowland, said that 117 00:07:00,560 --> 00:07:03,440 Speaker 1: building things is way more fun than making things secure 118 00:07:03,440 --> 00:07:06,600 Speaker 1: and safe, and until there's a regulatory or press fire, 119 00:07:06,839 --> 00:07:10,360 Speaker 1: you don't deal with them. Horwitz also cites that metas 120 00:07:10,400 --> 00:07:15,200 Speaker 1: engineer's greatest frustration was that the company perpetually needed something 121 00:07:15,240 --> 00:07:18,040 Speaker 1: to fail, often fucking spectacularly, and that is a quote 122 00:07:18,240 --> 00:07:22,160 Speaker 1: to drive interest in fixing it. Horwitz's Brooke describes Meta's 123 00:07:22,160 --> 00:07:25,360 Speaker 1: approach to moderation as having a light touch, considering it 124 00:07:25,480 --> 00:07:28,560 Speaker 1: a moral virtue, and that the company wasn't failing to 125 00:07:28,600 --> 00:07:33,800 Speaker 1: supervise what users did. It was neutral. As I briefly explained, 126 00:07:33,800 --> 00:07:36,160 Speaker 1: the logic here is that the more stuff there is 127 00:07:36,200 --> 00:07:38,800 Speaker 1: on Facebook or Instagram, the more likely you are to 128 00:07:38,880 --> 00:07:41,800 Speaker 1: run into something you'll interact with, even if said interaction 129 00:07:41,920 --> 00:07:45,800 Speaker 1: is genuinely bad. Horwitz notes that in April twenty sixteen, 130 00:07:46,000 --> 00:07:49,560 Speaker 1: Meta analyzed Facebook's most successful political groups, finding that a 131 00:07:49,600 --> 00:07:52,560 Speaker 1: third of them routinely featured content that was racist and 132 00:07:52,640 --> 00:07:56,520 Speaker 1: conspiracy minded, with their growth heavily driven by Facebook's group 133 00:07:56,600 --> 00:07:59,920 Speaker 1: you should Join and discover features algorithmic tools that face 134 00:08:00,240 --> 00:08:03,200 Speaker 1: used to recommend content. The researcher in question added that 135 00:08:03,200 --> 00:08:06,360 Speaker 1: sixty four percent of all extremist group joins are due 136 00:08:06,440 --> 00:08:10,480 Speaker 1: to Facebook's recommendation tools. Now here's something that will really 137 00:08:10,480 --> 00:08:13,520 Speaker 1: annoy you. At least they annoyed me. When the researcher 138 00:08:13,560 --> 00:08:17,160 Speaker 1: in question took their concerns to Facebook's Protect and Care team, 139 00:08:17,200 --> 00:08:19,480 Speaker 1: and that is their name. They were told that there 140 00:08:19,560 --> 00:08:21,679 Speaker 1: was nothing the team could do as and I quote, 141 00:08:21,720 --> 00:08:24,880 Speaker 1: the accounts creating the content were real people, and Facebook 142 00:08:24,960 --> 00:08:30,440 Speaker 1: intentionally had no rules mandating truth, balance or good faith. Cool. 143 00:08:32,480 --> 00:08:34,680 Speaker 1: That's the thing. Every time I read one of these things, 144 00:08:34,679 --> 00:08:37,400 Speaker 1: I just want to scream, because this is how this 145 00:08:37,440 --> 00:08:40,760 Speaker 1: company runs. There are many evil companies out there, but 146 00:08:40,800 --> 00:08:43,600 Speaker 1: it's so rare you read text that it's just like, yeah, 147 00:08:43,840 --> 00:08:45,959 Speaker 1: so if we do this, it will be good for people, 148 00:08:46,320 --> 00:08:48,839 Speaker 1: and someone just says, nah, mate, you don't want to 149 00:08:48,840 --> 00:08:51,520 Speaker 1: do that. Bring the numbers down. It's so strange and 150 00:08:51,559 --> 00:08:53,960 Speaker 1: it's so craven, and it's so often as well. And 151 00:08:54,000 --> 00:08:56,880 Speaker 1: this is only a tiny subset of the I imagine 152 00:08:57,080 --> 00:09:00,840 Speaker 1: tens of millions of emails at Meta. There's probably so 153 00:09:00,920 --> 00:09:02,400 Speaker 1: much worse that's going to come out one day. That 154 00:09:02,520 --> 00:09:05,960 Speaker 1: drives me insane. Ah. But I get back to the point, 155 00:09:06,000 --> 00:09:07,960 Speaker 1: which is that Meta at its core is a rot 156 00:09:08,000 --> 00:09:11,720 Speaker 1: economy empire, and it's entirely engineered to grow metrics and 157 00:09:11,760 --> 00:09:16,079 Speaker 1: revenue at pretty much the expense of anything else. In practice, 158 00:09:16,120 --> 00:09:18,720 Speaker 1: this means allowing almost any activity that might grow the 159 00:09:18,720 --> 00:09:22,720 Speaker 1: platform even if it means the groups balloon by tens 160 00:09:22,800 --> 00:09:25,400 Speaker 1: or hundreds of thousands of people a day, or allowing 161 00:09:25,440 --> 00:09:27,680 Speaker 1: people to friend fifty or more people in a single day, 162 00:09:27,760 --> 00:09:31,080 Speaker 1: even if it's obvious spam. It means allowing almost any 163 00:09:31,120 --> 00:09:33,720 Speaker 1: content other than that which it's legally required to police, 164 00:09:33,760 --> 00:09:36,920 Speaker 1: like mutilation or child pornography, which thank god they get 165 00:09:37,000 --> 00:09:39,560 Speaker 1: rid of. Fucked. I'm actually surprised that they take the 166 00:09:39,600 --> 00:09:45,400 Speaker 1: action there, and it's just it's very depressing, and even 167 00:09:45,440 --> 00:09:50,000 Speaker 1: in the worst cases, they're extremely hesitant to intervene. This 168 00:09:50,160 --> 00:09:52,200 Speaker 1: is why, by the way, when you log onto Facebook, 169 00:09:52,240 --> 00:09:55,400 Speaker 1: you can find multiple groups with the most bizarre names. 170 00:09:55,440 --> 00:09:59,760 Speaker 1: But I picked a particularly weird one search for Facebook complaints. 171 00:10:00,679 --> 00:10:05,160 Speaker 1: When you look, you'll find thousands of members in I 172 00:10:05,160 --> 00:10:09,160 Speaker 1: think like twenty different groups, all people that believe they're 173 00:10:09,160 --> 00:10:11,880 Speaker 1: talking to Facebook customer support, but what they're really doing 174 00:10:12,000 --> 00:10:15,200 Speaker 1: is engaging with the most obvious scammers in the world 175 00:10:15,600 --> 00:10:20,120 Speaker 1: asking to go private on Facebook Messenger. These groups are 176 00:10:20,160 --> 00:10:24,680 Speaker 1: a great example about Meta's total lack of any quality control, 177 00:10:24,920 --> 00:10:28,760 Speaker 1: and it's just utter contempt for their users. Typing Facebook 178 00:10:28,800 --> 00:10:31,440 Speaker 1: complaint into a search bar on the Facebook app should 179 00:10:31,480 --> 00:10:34,240 Speaker 1: if Meta gave a shit direct you I don't know 180 00:10:34,679 --> 00:10:38,320 Speaker 1: to Facebook's customer service department, and that would be if 181 00:10:38,320 --> 00:10:40,319 Speaker 1: one really existed, which it does not, which we will 182 00:10:40,360 --> 00:10:44,680 Speaker 1: get to later. Instead, it introduces you to multiple and 183 00:10:44,800 --> 00:10:47,480 Speaker 1: I've seen one. There's one group that had seventeen thousand, 184 00:10:47,840 --> 00:10:50,719 Speaker 1: one had five thousands. There's multiple groups with at least 185 00:10:50,720 --> 00:10:55,280 Speaker 1: a thousand people, and they're honey traps. They're obvious honeytraps 186 00:10:55,280 --> 00:10:57,560 Speaker 1: for scam artists, and Meta doesn't get rid of them, 187 00:10:57,640 --> 00:11:01,000 Speaker 1: I imagine because these groups have relatively high activity, boosting 188 00:11:01,120 --> 00:11:06,000 Speaker 1: Facebook's meaningful interactions, even if said interactions are a seventy 189 00:11:06,040 --> 00:11:08,600 Speaker 1: five year old being conned into sharing their username and 190 00:11:08,640 --> 00:11:12,120 Speaker 1: password via Facebook Messenger, or an irate Australian claiming that 191 00:11:12,440 --> 00:11:15,679 Speaker 1: hackers have changed his Facebook to Chinese, or another person 192 00:11:15,679 --> 00:11:18,280 Speaker 1: that I saw that was genuinely saying I ordered Lobster. 193 00:11:18,400 --> 00:11:20,120 Speaker 1: Where is it? I don't know on that one, mate, 194 00:11:20,320 --> 00:11:23,800 Speaker 1: I just don't know. Like most social networks, and you'll 195 00:11:23,800 --> 00:11:25,880 Speaker 1: see this with Twitter and Google in particular, even though 196 00:11:25,880 --> 00:11:29,599 Speaker 1: Google are realized not social network. In this case, these companies, 197 00:11:29,960 --> 00:11:31,760 Speaker 1: they have a kind of a black box approach to 198 00:11:31,760 --> 00:11:34,800 Speaker 1: customer service, meaning that when you submit or a complaint 199 00:11:34,880 --> 00:11:37,520 Speaker 1: or a problem or a query. Through these regular channels, 200 00:11:38,040 --> 00:11:40,600 Speaker 1: you're rarely going to get a substantive response or any 201 00:11:40,600 --> 00:11:44,439 Speaker 1: help of any kind. What makes Meta unique is that 202 00:11:44,480 --> 00:11:48,160 Speaker 1: they actively monetize the problem. In March twenty twenty three, 203 00:11:48,320 --> 00:11:53,679 Speaker 1: Meta launched paid verification, charging users fifteen dollars a month 204 00:11:53,720 --> 00:11:56,679 Speaker 1: to get a verified badge on their account, exclusive stickers 205 00:11:56,720 --> 00:11:59,960 Speaker 1: as well, and I quote as direct access to customer support, 206 00:12:00,160 --> 00:12:03,000 Speaker 1: which really has You've got to wonder, Hey, what does 207 00:12:03,040 --> 00:12:07,120 Speaker 1: Facebook think they're providing Otherwise is it not Facebook doing 208 00:12:07,160 --> 00:12:09,480 Speaker 1: their support? I'm just guessing, man, because it's not like 209 00:12:09,520 --> 00:12:13,480 Speaker 1: it's O the bloody website. It's just very annoying. It's 210 00:12:13,720 --> 00:12:17,079 Speaker 1: very annoying, and it's very It turns my stomach, it 211 00:12:17,600 --> 00:12:22,120 Speaker 1: really does. It's because customer support should be just a given, 212 00:12:22,440 --> 00:12:24,920 Speaker 1: especially when you're a company that makes tens of well 213 00:12:25,040 --> 00:12:29,079 Speaker 1: over ten billion dollars of profit a quarter. It's really frustrating, 214 00:12:30,480 --> 00:12:34,040 Speaker 1: and as shameless as it is, it's also just profoundly unimaginative. 215 00:12:34,280 --> 00:12:37,320 Speaker 1: As I've argued in the past, both on this podcast 216 00:12:37,360 --> 00:12:39,760 Speaker 1: and in my newsletter. By the way, Mark Zuckerberg is 217 00:12:39,760 --> 00:12:44,319 Speaker 1: a man bereft of ideas, Meta is a company bereft 218 00:12:44,320 --> 00:12:49,760 Speaker 1: of ideas. They stole Twitter's pivot, they stole Elon Musk's 219 00:12:49,800 --> 00:12:53,840 Speaker 1: paid verification idea, which in its first few moments allowed 220 00:12:53,920 --> 00:12:57,840 Speaker 1: pranksters to impersonate multi billion dollar pharmaceutical multinationals and white 221 00:12:57,840 --> 00:13:01,280 Speaker 1: billions from their stock valuation. And it just kind of 222 00:13:01,320 --> 00:13:05,160 Speaker 1: shows Meta's willingness to scrape from the bottom of the barrel, 223 00:13:05,840 --> 00:13:08,800 Speaker 1: even if it's just an horrible idea and also just 224 00:13:08,880 --> 00:13:11,160 Speaker 1: a very noxious one, like, yeah, we'll help you, mate, 225 00:13:11,200 --> 00:13:13,120 Speaker 1: if you pay fifteen dollars a month for our website 226 00:13:13,160 --> 00:13:15,480 Speaker 1: that we heavily monetize to such an extent that you 227 00:13:15,480 --> 00:13:19,800 Speaker 1: can barely get anything done on it. Good lord. But 228 00:13:20,200 --> 00:13:23,760 Speaker 1: as I've kind of suggested for Meta, any group is 229 00:13:23,760 --> 00:13:27,040 Speaker 1: an opportunity for engagement, and any content is an opportunity 230 00:13:27,040 --> 00:13:30,360 Speaker 1: for engagement, and any action taken on the platform is 231 00:13:30,400 --> 00:13:34,200 Speaker 1: a meaningful one. Anything that keeps a person engaged with 232 00:13:34,320 --> 00:13:37,360 Speaker 1: Instagram or Facebook, even if it's bad for the user, 233 00:13:37,679 --> 00:13:41,040 Speaker 1: is a good thing, and that mentality pervades the entirety 234 00:13:41,040 --> 00:13:45,679 Speaker 1: of this asshole company. To quote Facebook VP Andrew bos 235 00:13:45,720 --> 00:13:48,200 Speaker 1: Bosworth in a memo from twenty sixteen, and boz is 236 00:13:48,240 --> 00:13:51,000 Speaker 1: now the CTO of Meta. By the way, anything that 237 00:13:51,080 --> 00:13:54,120 Speaker 1: allows this company to connect more people more often is 238 00:13:54,160 --> 00:13:57,520 Speaker 1: de facto good, and all the work that this company 239 00:13:57,559 --> 00:14:01,679 Speaker 1: does in growth is justified, including questionable will contact, importing practices, 240 00:14:01,880 --> 00:14:05,160 Speaker 1: and subtle language that helps people stay searchable by friends 241 00:14:05,400 --> 00:14:08,719 Speaker 1: by which he meant terms and condition changes. While Mark 242 00:14:08,800 --> 00:14:11,800 Speaker 1: Zuckerberg might have claimed that Meta never believe the ends 243 00:14:11,880 --> 00:14:14,559 Speaker 1: justify the means when this memo came out, and when 244 00:14:14,600 --> 00:14:18,400 Speaker 1: BuzzFeed asked him and stop him from making Bosworth metas 245 00:14:18,440 --> 00:14:22,720 Speaker 1: CTO in twenty twenty two, or for that matter, from 246 00:14:22,760 --> 00:14:35,680 Speaker 1: doing anything else nakedly evil Meta's growth at all cost. 247 00:14:35,800 --> 00:14:38,800 Speaker 1: Mindset means that both Facebook and Instagram incentivize the creation 248 00:14:38,880 --> 00:14:42,080 Speaker 1: of more stuff far more than they incentivize any kind 249 00:14:42,120 --> 00:14:46,040 Speaker 1: of meaningful interaction of any kind. And as I've mentioned previously, 250 00:14:46,440 --> 00:14:50,080 Speaker 1: both of them have algorithms that aggressively force sponsored and 251 00:14:50,120 --> 00:14:54,520 Speaker 1: suggested content onto users based on this unknowable leviathan of 252 00:14:54,600 --> 00:14:59,480 Speaker 1: data points. One particularly noxious engagement trick Facebook uses is 253 00:14:59,480 --> 00:15:02,320 Speaker 1: to show a our cell of reels short vertical videos, 254 00:15:02,480 --> 00:15:04,960 Speaker 1: but instead of playing the entire thing, you're shown a 255 00:15:04,960 --> 00:15:07,160 Speaker 1: two or three second loop of the content In the 256 00:15:07,160 --> 00:15:09,840 Speaker 1: hopes that you'll be intrigued enough to click. This kind 257 00:15:09,840 --> 00:15:13,400 Speaker 1: of design decision is entirely built to create more engagement. 258 00:15:13,680 --> 00:15:15,880 Speaker 1: Meta could just play the videos in their entirety and 259 00:15:15,960 --> 00:15:17,800 Speaker 1: let you view them and maybe click through and hear 260 00:15:17,840 --> 00:15:21,160 Speaker 1: the sound if you are interested. But Facebook is built 261 00:15:21,160 --> 00:15:24,880 Speaker 1: to please Mark zuckerbergen his nasty, dirty little numbers game. 262 00:15:25,480 --> 00:15:30,120 Speaker 1: It's gross. Yet by incentivizing as much content and as 263 00:15:30,120 --> 00:15:33,200 Speaker 1: many interactions as possible, rather than curating the experience in 264 00:15:33,280 --> 00:15:38,680 Speaker 1: any way, Facebook is being killed. It's being destroyed in 265 00:15:38,800 --> 00:15:43,000 Speaker 1: real time. A study out of Stamford and Georgetown University 266 00:15:43,200 --> 00:15:46,560 Speaker 1: found that AI generated images have begun to dominate Facebook, 267 00:15:46,760 --> 00:15:51,640 Speaker 1: garnering hundreds of millions of interactions thanks to Meta's recommendation algorithms, 268 00:15:51,880 --> 00:15:54,480 Speaker 1: with one AI generated image becoming one of the twenty 269 00:15:54,520 --> 00:15:57,040 Speaker 1: most viewed pieces of content in the third quarter of 270 00:15:57,040 --> 00:16:00,960 Speaker 1: twenty twenty three. These pages, according to the study, regularly 271 00:16:00,960 --> 00:16:04,640 Speaker 1: and I quote used clickbake tactics and attempted to direct 272 00:16:04,760 --> 00:16:08,040 Speaker 1: users to off platform content farms and low quality debates 273 00:16:08,240 --> 00:16:10,600 Speaker 1: and scam pages that attempted to sell products that do 274 00:16:10,680 --> 00:16:13,800 Speaker 1: not exist or to get users to divulge personal details. 275 00:16:14,120 --> 00:16:16,040 Speaker 1: I don't know if you remember in the previous episode, 276 00:16:16,040 --> 00:16:19,200 Speaker 1: but I mentioned that Facebook has made changes like this before, 277 00:16:19,200 --> 00:16:21,880 Speaker 1: promoting clickbait content that doesn't tell you what it is 278 00:16:22,000 --> 00:16:26,400 Speaker 1: really until you click it. In essence, Mayre's algorithm is 279 00:16:26,440 --> 00:16:30,160 Speaker 1: actively monetizing, sending users to questionable groups that, according to 280 00:16:30,200 --> 00:16:34,160 Speaker 1: the study, used known deceptive practices such as as count, 281 00:16:34,160 --> 00:16:38,480 Speaker 1: theft or takeover to spread these horrible images, and that 282 00:16:38,480 --> 00:16:42,280 Speaker 1: these accounts exhibited suspicious follower growth showing them ads through 283 00:16:42,280 --> 00:16:46,800 Speaker 1: the entire experience. Four h four Media's Jason Koebler also 284 00:16:46,880 --> 00:16:50,000 Speaker 1: analyzed the phenomena and found that groups were using AI 285 00:16:50,080 --> 00:16:53,200 Speaker 1: altered pictures of Simon Cowell to direct people toward a 286 00:16:53,240 --> 00:16:56,480 Speaker 1: page called Thoughts, which routinely encourage people to click through 287 00:16:56,480 --> 00:17:00,640 Speaker 1: to a spamming website called Planet tree Panetee, which was 288 00:17:00,720 --> 00:17:05,040 Speaker 1: in turn full of horrible, invasive ads. Cobler also found 289 00:17:05,080 --> 00:17:09,000 Speaker 1: that Planet and Thoughts dramatic growth began when they started 290 00:17:09,119 --> 00:17:12,280 Speaker 1: using these AI generated images, and that many other groups 291 00:17:12,320 --> 00:17:14,960 Speaker 1: were doing the same thing, and they were generating these 292 00:17:14,960 --> 00:17:17,640 Speaker 1: bizarre images like a picture of Jesus made of shrimp 293 00:17:17,760 --> 00:17:20,520 Speaker 1: or an AI generated picture of a one hundred and twenty 294 00:17:20,560 --> 00:17:23,760 Speaker 1: one year old woman celebrating her birthday and this image, 295 00:17:23,760 --> 00:17:26,000 Speaker 1: by the way, her eyes are like smudges. It does 296 00:17:26,080 --> 00:17:30,439 Speaker 1: not look real. But these AI generated image they're running 297 00:17:31,080 --> 00:17:34,920 Speaker 1: absolutely rampant on the platform. All bookers. Meta has absolutely 298 00:17:35,000 --> 00:17:38,639 Speaker 1: no duty towards their users or even the platform itself. 299 00:17:39,320 --> 00:17:42,879 Speaker 1: Four o four Media also reported recently that Facebook's recommendation 300 00:17:42,960 --> 00:17:47,159 Speaker 1: algorithm is now promoting anime pornography, combining a mixture of 301 00:17:47,200 --> 00:17:51,200 Speaker 1: AI generated cartoon porn and plagiarized artwork to garner tens 302 00:17:51,200 --> 00:17:54,560 Speaker 1: of thousands of likes and reports to Jason Koebler mentioned 303 00:17:54,720 --> 00:17:57,280 Speaker 1: that a user complained that they'd been shown nude pictures 304 00:17:57,280 --> 00:18:02,400 Speaker 1: of Disney princesses and Misty from Pokemon. This is particularly 305 00:18:02,440 --> 00:18:07,639 Speaker 1: grotesque when you realize how many children use Facebook. Although 306 00:18:07,680 --> 00:18:10,639 Speaker 1: Facebook's relevance has kind of waned with gen z and younger, 307 00:18:10,760 --> 00:18:13,640 Speaker 1: it's still a major social network property in this demographic. 308 00:18:14,240 --> 00:18:16,320 Speaker 1: A report from twenty twenty one found that forty five 309 00:18:16,320 --> 00:18:18,960 Speaker 1: percent of kids under the age of thirteen used Facebook daily, 310 00:18:19,520 --> 00:18:22,520 Speaker 1: and speaks to a larger trend of recklessness within this company. 311 00:18:22,840 --> 00:18:25,200 Speaker 1: Going back to when an engineer was fired after raising 312 00:18:25,200 --> 00:18:28,560 Speaker 1: concerns that Facebook's people you may know feature allowed and 313 00:18:28,640 --> 00:18:32,000 Speaker 1: I quote millions of pedophiles to target tens of millions 314 00:18:32,040 --> 00:18:37,159 Speaker 1: of children. I guess Meta just doesn't really give a 315 00:18:37,200 --> 00:18:39,760 Speaker 1: shit as long as the number goes up. It doesn't 316 00:18:39,800 --> 00:18:44,320 Speaker 1: matter that Facebook's algorithm is actively recommending AI generated images 317 00:18:44,400 --> 00:18:47,960 Speaker 1: of mutilated children, garning hundreds of thousands, if not millions, 318 00:18:48,000 --> 00:18:51,560 Speaker 1: of engagements. It's also that Facebook can serve your ads 319 00:18:51,600 --> 00:18:55,199 Speaker 1: next to them. It doesn't matter that Facebook is saturated 320 00:18:55,200 --> 00:18:58,320 Speaker 1: with engagement bait, much of it created with generative AI, 321 00:18:58,400 --> 00:19:01,159 Speaker 1: because Meta is able to express it has three billion 322 00:19:01,280 --> 00:19:04,359 Speaker 1: or more family daily active people, whatever the hell that 323 00:19:04,400 --> 00:19:07,960 Speaker 1: means on the platform, even if it means that these 324 00:19:07,960 --> 00:19:11,200 Speaker 1: three billion daily active people, and I really question whether 325 00:19:11,200 --> 00:19:14,199 Speaker 1: it's actually three billion people, even if they're watching this 326 00:19:14,320 --> 00:19:19,320 Speaker 1: thing fall apart in real time. Yeah. Arguably the most 327 00:19:19,359 --> 00:19:24,200 Speaker 1: confusing addition to the platform in any recency is Meta AI, 328 00:19:24,520 --> 00:19:27,800 Speaker 1: a free and impossible to disable, by the way, artificial 329 00:19:27,840 --> 00:19:32,320 Speaker 1: intelligence assistant that uses generative AI to answer user questions 330 00:19:32,320 --> 00:19:36,480 Speaker 1: and generate images from virtually any Facebook property. Meta also 331 00:19:36,520 --> 00:19:39,680 Speaker 1: allows users to add metas AI to their groups, letting 332 00:19:39,720 --> 00:19:43,080 Speaker 1: commenters ask it questions. But they also did something really 333 00:19:43,119 --> 00:19:46,240 Speaker 1: weird they've allowed you to add it to the group 334 00:19:46,960 --> 00:19:51,240 Speaker 1: and respond to comments that aren't getting enough engagement, which 335 00:19:51,320 --> 00:19:53,600 Speaker 1: led metas Ai to respond to a comment in a 336 00:19:53,680 --> 00:19:57,199 Speaker 1: parenting group that it referring to metas ai had a 337 00:19:57,200 --> 00:20:00,320 Speaker 1: gifted child and recommended a specific school for help with 338 00:20:00,400 --> 00:20:03,760 Speaker 1: their child's needs. And when I say there, I'm referring 339 00:20:03,760 --> 00:20:08,359 Speaker 1: to a generative AI on the Facebook platform. It's so strange. 340 00:20:08,400 --> 00:20:12,040 Speaker 1: It's all so strange, And you know what, it doesn't 341 00:20:12,040 --> 00:20:15,360 Speaker 1: make any sense until you consider that every single decision 342 00:20:15,359 --> 00:20:18,840 Speaker 1: that Mark Zuckerberg makes is to keep users on metas platforms. 343 00:20:19,520 --> 00:20:22,840 Speaker 1: By adding a generative AI assistant, Meta gives users more 344 00:20:22,840 --> 00:20:25,800 Speaker 1: things to play with, more reasons to interact with the platform, 345 00:20:26,119 --> 00:20:29,320 Speaker 1: and more ways to generate content to put onto the platform, 346 00:20:29,680 --> 00:20:32,440 Speaker 1: which in turn creates more reasons for others to interact 347 00:20:32,480 --> 00:20:36,200 Speaker 1: with it. It doesn't matter that the things being created 348 00:20:36,680 --> 00:20:43,119 Speaker 1: are useless or harmful, or profoundly inane or intrusive or annoying, 349 00:20:43,640 --> 00:20:47,040 Speaker 1: or that by giving people the ability to lasily generate 350 00:20:47,119 --> 00:20:49,720 Speaker 1: posts which all kind of sound the same, because all 351 00:20:49,760 --> 00:20:52,679 Speaker 1: generative AI is trained on basically the same data sets, 352 00:20:53,040 --> 00:20:57,160 Speaker 1: except by the way Chacebooks is trained on Facebook data. 353 00:20:57,720 --> 00:21:00,280 Speaker 1: You're just going to normalize everything on there. Every Thing 354 00:21:00,359 --> 00:21:03,880 Speaker 1: already kind of sucks on Facebook, but now generative AI 355 00:21:03,960 --> 00:21:07,000 Speaker 1: will allow it to suck in greater numbers. This is 356 00:21:07,040 --> 00:21:13,200 Speaker 1: the future everyone now, this nonsensical act of pushing AI 357 00:21:13,280 --> 00:21:16,480 Speaker 1: onto Facebook and Instagram. Whats happened all these things? It's 358 00:21:16,520 --> 00:21:20,080 Speaker 1: just another silly, senseless way that Mark Zuckerberg is burning money, 359 00:21:20,520 --> 00:21:23,879 Speaker 1: and Meta is raising its spending forec US in twenty 360 00:21:23,920 --> 00:21:27,200 Speaker 1: twenty four to thirty five billion to forty five billion dollars, 361 00:21:27,240 --> 00:21:30,280 Speaker 1: which is up from thirty to thirty seven billion. Zuckerberg's 362 00:21:30,280 --> 00:21:33,440 Speaker 1: blown over forty billion dollars on the metaverse so far 363 00:21:33,680 --> 00:21:35,560 Speaker 1: and seems to be intent on doing the same thing 364 00:21:35,600 --> 00:21:38,840 Speaker 1: with AI. And he's going to sink billions more into 365 00:21:38,880 --> 00:21:42,000 Speaker 1: graphics processing units and other assorted hardware to spin up 366 00:21:42,040 --> 00:21:46,760 Speaker 1: features that nobody wants, that nobody asks for that Every 367 00:21:46,840 --> 00:21:50,080 Speaker 1: time I've seen someone discuss, they are saying something along 368 00:21:50,080 --> 00:21:52,760 Speaker 1: the lines of why is this here? Or why do 369 00:21:52,920 --> 00:21:55,280 Speaker 1: I need this? And I don't want this. I have 370 00:21:55,440 --> 00:21:59,560 Speaker 1: never seen such an unpopular product other than the meta us. 371 00:22:00,359 --> 00:22:02,840 Speaker 1: I think genuinely, had the metaverse been easier to access, 372 00:22:02,880 --> 00:22:05,760 Speaker 1: it would have been even more unpopular than this, but 373 00:22:05,840 --> 00:22:09,399 Speaker 1: let's be honest, it's already pretty unpopular already. Not to 374 00:22:09,440 --> 00:22:12,800 Speaker 1: sound too dramatic, but I believe that Meta is a 375 00:22:12,800 --> 00:22:15,680 Speaker 1: deeply evil company and it's run by people that treat 376 00:22:15,800 --> 00:22:19,840 Speaker 1: human beings as pawns. Pawns to increase engagement metrics and 377 00:22:19,840 --> 00:22:22,879 Speaker 1: make money on advertising. And what makes the company so 378 00:22:23,000 --> 00:22:27,360 Speaker 1: unique is that the services it provides are just unquestionably awful. 379 00:22:28,000 --> 00:22:30,760 Speaker 1: Using both Facebook and Instagram is a battle with an 380 00:22:30,800 --> 00:22:33,480 Speaker 1: algorithm to see the people that you choose to follow, 381 00:22:33,760 --> 00:22:37,960 Speaker 1: and Meta as a company seems incapable of developing anything new, intivative, 382 00:22:38,200 --> 00:22:41,439 Speaker 1: or even useful. Yet it made over thirty six billion 383 00:22:41,520 --> 00:22:43,960 Speaker 1: dollars in revenue in Q one twenty twenty four, and 384 00:22:44,040 --> 00:22:47,200 Speaker 1: it did so by abusing and manipulating its users while 385 00:22:47,200 --> 00:22:51,040 Speaker 1: also failing to maintain any integrity or utility within two 386 00:22:51,080 --> 00:22:55,200 Speaker 1: of the most important platforms on the Internet. And I believe, 387 00:22:55,240 --> 00:22:57,720 Speaker 1: as crazy as it sounds, that this strategy will lead 388 00:22:57,760 --> 00:23:00,520 Speaker 1: to the contraction and eventual death of face Book at 389 00:23:00,520 --> 00:23:03,800 Speaker 1: the very least, and possibly Instagram. And I anticipate that 390 00:23:03,840 --> 00:23:07,040 Speaker 1: as things get more difficult for the company, it's going 391 00:23:07,080 --> 00:23:10,840 Speaker 1: to hit Instagram so much worse. According to data provided 392 00:23:10,960 --> 00:23:12,960 Speaker 1: to me by Similar Web, in the last three years, 393 00:23:13,119 --> 00:23:16,919 Speaker 1: Facebook's US website audience has declined by thirteen point seven percent, 394 00:23:17,359 --> 00:23:19,200 Speaker 1: and in the year of a year period from April 395 00:23:19,240 --> 00:23:22,240 Speaker 1: twenty twenty three to twenty twenty four, monthly active users 396 00:23:22,400 --> 00:23:25,600 Speaker 1: on Facebook's app have declined by two point two percent, 397 00:23:26,480 --> 00:23:29,280 Speaker 1: while Instagram's web aardy inscrewed by twenty three percent over 398 00:23:29,280 --> 00:23:31,360 Speaker 1: the last few years. In the last twelve months, its 399 00:23:31,400 --> 00:23:34,439 Speaker 1: growth has slowed to six point eight percent, and between 400 00:23:34,440 --> 00:23:37,960 Speaker 1: March and April twenty twenty four, Instagram's app monthly active 401 00:23:38,040 --> 00:23:42,719 Speaker 1: users in America declined by zero point eight percent. Instagram's 402 00:23:42,760 --> 00:23:45,760 Speaker 1: the cash cow. This is the thing to be worried about. Mark. 403 00:23:47,160 --> 00:23:50,800 Speaker 1: Facebook's monthly active users have been aggressively declining every month, though, 404 00:23:51,000 --> 00:23:53,040 Speaker 1: tumbling from a high of two hundred and eight million 405 00:23:53,080 --> 00:23:55,560 Speaker 1: monthly active users in May twenty twenty one to one 406 00:23:55,640 --> 00:23:58,439 Speaker 1: hundred and sixty one million monthly active users in April 407 00:23:58,480 --> 00:24:01,399 Speaker 1: twenty twenty four. Just to be clear, talking about the 408 00:24:01,400 --> 00:24:04,520 Speaker 1: website there, and that's the second lowest the number has 409 00:24:04,560 --> 00:24:07,520 Speaker 1: been in the entire period, beaten only by February twenty 410 00:24:07,560 --> 00:24:09,520 Speaker 1: twenty four, when it had one hundred and fifty eight 411 00:24:09,560 --> 00:24:13,240 Speaker 1: point eight million active users. On top of that year 412 00:24:13,320 --> 00:24:15,560 Speaker 1: of a year, Facebook's apps are a decline of two 413 00:24:15,640 --> 00:24:19,240 Speaker 1: point two percent in monthly active users. To put it simply, 414 00:24:19,640 --> 00:24:23,760 Speaker 1: Facebook's decaying, and they've lost nearly fifty million monthly active 415 00:24:23,840 --> 00:24:25,439 Speaker 1: users in the last three year in the US to 416 00:24:25,480 --> 00:24:30,600 Speaker 1: their website. Globally, things are a lot worse. Facebook has 417 00:24:30,680 --> 00:24:33,720 Speaker 1: lost twenty five point two percent of its monthly unique 418 00:24:33,760 --> 00:24:36,720 Speaker 1: website visitors since twenty twenty one, crashing from a high 419 00:24:36,800 --> 00:24:40,240 Speaker 1: of one point four five six billion in May twenty 420 00:24:40,280 --> 00:24:42,520 Speaker 1: twenty one to a low of one point oh four 421 00:24:42,600 --> 00:24:46,119 Speaker 1: billion in February twenty twenty four, slightly increasing to one 422 00:24:46,119 --> 00:24:49,760 Speaker 1: point five billion in April twenty twenty four, a loss 423 00:24:49,760 --> 00:24:53,760 Speaker 1: of three hundred and ninety seven million unique monthly visitors. 424 00:24:54,520 --> 00:24:56,680 Speaker 1: One has to wonder if these numbers might have been 425 00:24:57,119 --> 00:24:59,880 Speaker 1: what pushed Zuckerberg to try and turn the metaverse into 426 00:25:00,040 --> 00:25:03,879 Speaker 1: and I quote, the next generation of the Internet. Maybe 427 00:25:03,920 --> 00:25:08,320 Speaker 1: he knew, Maybe he knew that his disgraceful, lazy, half 428 00:25:08,400 --> 00:25:12,439 Speaker 1: baked abus of shitty, morally reprehensible approach to building social 429 00:25:12,480 --> 00:25:16,040 Speaker 1: networks was one that had a sell by date. Everything 430 00:25:16,080 --> 00:25:19,080 Speaker 1: you see on Facebook and Instagram today is a monument 431 00:25:19,640 --> 00:25:21,520 Speaker 1: to the works of a man that sees users as 432 00:25:21,640 --> 00:25:23,760 Speaker 1: rats in a digital maze built to make numbers go 433 00:25:23,840 --> 00:25:26,040 Speaker 1: up and investors happy. And I don't even think he 434 00:25:26,119 --> 00:25:30,119 Speaker 1: cares that much about investors. After all, he can't be fired. 435 00:25:40,440 --> 00:25:44,640 Speaker 1: I've seemed very angry in these episodes. I'm not telling 436 00:25:44,680 --> 00:25:46,480 Speaker 1: you how to feel. I'm just telling you how I feel. 437 00:25:47,600 --> 00:25:49,360 Speaker 1: And a lot of this comes down to a deep 438 00:25:49,359 --> 00:25:53,640 Speaker 1: frustration with Facebook and Instagram and Meta as a company, 439 00:25:54,119 --> 00:25:56,760 Speaker 1: because when you see a company with so much talent, 440 00:25:57,160 --> 00:26:00,800 Speaker 1: with so much influence, with so much responsibility, and you 441 00:26:00,960 --> 00:26:03,840 Speaker 1: see how little responsibility they feel to the people that 442 00:26:03,960 --> 00:26:08,520 Speaker 1: use their websites, it's just disgusting, especially when even the 443 00:26:08,560 --> 00:26:13,840 Speaker 1: slightest changes could make these websites so much better. Maybe 444 00:26:13,920 --> 00:26:17,080 Speaker 1: a little less profitable, but after all, this company makes 445 00:26:17,119 --> 00:26:19,399 Speaker 1: over ten billion dollars in profit a quarter, kind of 446 00:26:19,440 --> 00:26:22,560 Speaker 1: like Google. Hey, I should do an episode on those people. 447 00:26:22,840 --> 00:26:26,280 Speaker 1: Maybe I will in the future, But in all seriousness, 448 00:26:26,960 --> 00:26:29,480 Speaker 1: what Meta stands for right now is rot and what 449 00:26:29,520 --> 00:26:33,679 Speaker 1: Mark Zuckerberg stands for is evil. You know, it's just 450 00:26:34,160 --> 00:26:36,879 Speaker 1: society's mechanisms. They're far too slow and they lack the 451 00:26:36,960 --> 00:26:40,359 Speaker 1: precision to deal with a man like Mark Zuckerberg. And 452 00:26:40,400 --> 00:26:42,720 Speaker 1: he's a man that acts with just this shocking lack 453 00:26:42,760 --> 00:26:46,320 Speaker 1: of morality and I find it putrid. And this complex 454 00:26:46,400 --> 00:26:49,000 Speaker 1: machine he's used to torture humans for profit and power, 455 00:26:49,119 --> 00:26:53,240 Speaker 1: it's gone completely unchecked. A lot of government handwaving, but 456 00:26:53,520 --> 00:26:56,720 Speaker 1: no real changes. The best hope we have is the EU. 457 00:26:57,520 --> 00:27:00,680 Speaker 1: And as I mentioned before, Mark Zuckerberg he can never 458 00:27:00,760 --> 00:27:04,000 Speaker 1: be fired. We are stuck with him, and he can 459 00:27:04,280 --> 00:27:07,840 Speaker 1: and he will run this company into the goddamn ground 460 00:27:08,040 --> 00:27:12,320 Speaker 1: and he will hurt people on the way to doing it. Well, 461 00:27:12,440 --> 00:27:18,400 Speaker 1: Elon Musk, And just to be clear, he is a greedy, churlish, nasty, freakish, disgusting, 462 00:27:18,480 --> 00:27:24,320 Speaker 1: shameful man, Mark Zuckerberg is just something entirely different. He's 463 00:27:24,400 --> 00:27:28,560 Speaker 1: not stupid, he really isn't. And unlike Musk, he hasn't 464 00:27:28,840 --> 00:27:31,760 Speaker 1: seemed to have any compulsion for anyone to like him. 465 00:27:31,880 --> 00:27:34,000 Speaker 1: They occasionally put him in a chain or a normal 466 00:27:34,040 --> 00:27:36,040 Speaker 1: person outfit, or have him do barbecue to try and 467 00:27:36,080 --> 00:27:39,080 Speaker 1: pretend he's human. Eh. He seems kind of half hearted 468 00:27:39,119 --> 00:27:42,560 Speaker 1: in it. I can understand that, because that's not what 469 00:27:42,680 --> 00:27:45,359 Speaker 1: turns Mark Zuckerberg on I'm not making any suggestions about 470 00:27:45,359 --> 00:27:48,600 Speaker 1: sexual proclivities. Please do not sue me. What I'm saying 471 00:27:48,680 --> 00:27:52,040 Speaker 1: is Mark Zuckerberg craves numerical dominance, and he craves it 472 00:27:52,040 --> 00:27:55,840 Speaker 1: at any cost. He must force human beings to use Facebook, 473 00:27:55,960 --> 00:27:58,679 Speaker 1: and once they're there, he must make them move in 474 00:27:58,720 --> 00:28:01,480 Speaker 1: a way that he wishes and do the things he wishes. 475 00:28:01,720 --> 00:28:05,240 Speaker 1: Also that he can see the number go up. Mark 476 00:28:05,359 --> 00:28:08,480 Speaker 1: Zuckerberg will do whatever he wants because he built a 477 00:28:08,640 --> 00:28:11,040 Speaker 1: system so that he could never be fired, giving him 478 00:28:11,160 --> 00:28:14,480 Speaker 1: unilateral power over a monopoly he designed to chew through 479 00:28:14,520 --> 00:28:18,000 Speaker 1: people's lives, turning them into fuel for Meta's money machine, 480 00:28:18,280 --> 00:28:20,080 Speaker 1: and so he could get his rocks off looking at 481 00:28:20,119 --> 00:28:24,480 Speaker 1: and the numbers go up. Make no mistake, what Mark 482 00:28:24,560 --> 00:28:27,560 Speaker 1: Zuckerberg has done is monstrous, both in its damage to 483 00:28:27,640 --> 00:28:31,920 Speaker 1: society and its financial opulence. Facebook has made so many 484 00:28:31,960 --> 00:28:34,760 Speaker 1: people so rich in so many ways, and offered a 485 00:28:34,840 --> 00:28:38,880 Speaker 1: genuine societal service, and then it found every foreseeable way 486 00:28:38,920 --> 00:28:44,400 Speaker 1: to monetize every corner of our goddamn lives. Facebook's culture 487 00:28:44,480 --> 00:28:47,800 Speaker 1: is one of imprisonment and abuse, and it traps users 488 00:28:47,800 --> 00:28:50,960 Speaker 1: in engagement loops that tangibly harm them, something that Facebook 489 00:28:51,040 --> 00:28:54,600 Speaker 1: is both well aware of and intentionally not seeking to remedy. 490 00:28:55,400 --> 00:28:59,960 Speaker 1: And ultimately the software itself, the software behind Facebook, which 491 00:29:00,120 --> 00:29:02,320 Speaker 1: does have value in it in how it connects so 492 00:29:02,360 --> 00:29:05,160 Speaker 1: many people in so many ways. That software is a 493 00:29:05,200 --> 00:29:07,400 Speaker 1: prisoner of Mark Zuckerberg, who may or may not have 494 00:29:07,480 --> 00:29:10,080 Speaker 1: stolen the idea in the first place, making it just 495 00:29:10,200 --> 00:29:14,560 Speaker 1: another piece of data he's extracted through deeply shitty means. 496 00:29:16,040 --> 00:29:19,560 Speaker 1: At one point, Facebook was a social good, something that 497 00:29:19,600 --> 00:29:23,080 Speaker 1: contributed to meaningful connections between human beings separated by time 498 00:29:23,120 --> 00:29:27,240 Speaker 1: and geography. During the Arab Spring, protesters in Cairo held 499 00:29:27,320 --> 00:29:29,600 Speaker 1: up banners that read, in a mixture of English and Arabic, 500 00:29:29,800 --> 00:29:33,080 Speaker 1: thank you Facebook. Similar sentiments a daubed on to the 501 00:29:33,080 --> 00:29:36,200 Speaker 1: wall of the headquarters of Tunisia's Ministery of the Interior, 502 00:29:36,440 --> 00:29:41,240 Speaker 1: reflecting its role as a facilitator and a neutral communications network. Facebook, 503 00:29:41,280 --> 00:29:44,320 Speaker 1: even as leaked emails obtained by The Daily Beast revealed, 504 00:29:44,480 --> 00:29:48,040 Speaker 1: placed protests pages under special protection with a team providing 505 00:29:48,080 --> 00:29:50,760 Speaker 1: twenty four to seven monitoring that, by the way, was 506 00:29:50,800 --> 00:29:54,080 Speaker 1: in the past. At least in this regard, Facebook seemed 507 00:29:54,120 --> 00:29:56,560 Speaker 1: to understand its role in the world and was prepared 508 00:29:56,560 --> 00:29:59,280 Speaker 1: to kind of step up and own it. It refused 509 00:29:59,320 --> 00:30:02,360 Speaker 1: to bend the knee to Hosney Mubbarak and its horrible regime, 510 00:30:02,560 --> 00:30:05,480 Speaker 1: and on January twenty fifth, twenty eleven, was banned by 511 00:30:05,480 --> 00:30:07,920 Speaker 1: the Egyptian government two days before it shut down the 512 00:30:08,080 --> 00:30:10,760 Speaker 1: entire Internet. People used VPNs to get back on it, 513 00:30:10,800 --> 00:30:16,720 Speaker 1: but still Facebook used to mean something. Today, Facebook is 514 00:30:16,720 --> 00:30:19,880 Speaker 1: an example of everything wrong with the Internet and howgorithmic 515 00:30:19,960 --> 00:30:24,160 Speaker 1: iron maiden that nakedly cons users every minute, a parasite 516 00:30:24,360 --> 00:30:27,600 Speaker 1: that deprives creators of their audiences and users of their industry. 517 00:30:28,200 --> 00:30:32,040 Speaker 1: Facebook has no principles or backbone, and it's no longer 518 00:30:32,080 --> 00:30:34,360 Speaker 1: a reliable tool for connecting people as it once was 519 00:30:34,760 --> 00:30:39,440 Speaker 1: during the pro democracy protests I previously mentioned. Whereas once 520 00:30:39,440 --> 00:30:42,480 Speaker 1: you could have made a plausible case that even underneath 521 00:30:42,520 --> 00:30:47,160 Speaker 1: its flaws, Facebook had an ember of morality, a smidgeon 522 00:30:47,200 --> 00:30:49,720 Speaker 1: of a care, It gave a tiny bit of a fuck. 523 00:30:50,360 --> 00:30:56,920 Speaker 1: It's just no longer a coherent position. In a just world, Facebook, Instagram, 524 00:30:57,120 --> 00:31:00,560 Speaker 1: all metaproperties would be public utilities instead of becoming this 525 00:31:00,680 --> 00:31:06,440 Speaker 1: weird algorithmic fixation of a very strange multi billionaire weirdo. Sorry, 526 00:31:06,480 --> 00:31:09,880 Speaker 1: I shouldn't have called Mark Zuckerberger weirdo. You're right, that 527 00:31:10,120 --> 00:31:14,440 Speaker 1: just isn't harsh enough. Mark Zuckerberg is a goddamn monster. 528 00:31:15,800 --> 00:31:19,000 Speaker 1: Mark Zuckerberg is the opposite of what the tech industry 529 00:31:19,000 --> 00:31:21,960 Speaker 1: should stand for. He's a monopolist that deliberately makes and 530 00:31:22,040 --> 00:31:25,400 Speaker 1: proliferates bad software, and he makes the world worse for it. 531 00:31:26,080 --> 00:31:30,080 Speaker 1: Facebook and Instagram are insults to every single software engineer 532 00:31:30,080 --> 00:31:33,200 Speaker 1: in the world. Built to trick and swindle UNHRM rather 533 00:31:33,240 --> 00:31:37,680 Speaker 1: than provide any service. What Facebook and Instagram have become 534 00:31:37,880 --> 00:31:41,640 Speaker 1: is an insult to Silicon Valley. I may come off 535 00:31:41,640 --> 00:31:45,120 Speaker 1: as a pessimist sometime, but I'm actually a broken hearted romantic. 536 00:31:45,760 --> 00:31:49,040 Speaker 1: There was a time that Facebook had a measurable, meaningful, 537 00:31:49,080 --> 00:31:51,680 Speaker 1: and good effect on my life and billions of other 538 00:31:51,760 --> 00:31:55,840 Speaker 1: people's lives. There was a time this company had something 539 00:31:55,920 --> 00:31:58,720 Speaker 1: behind it. And even then, when I say this, I 540 00:31:58,760 --> 00:32:00,680 Speaker 1: realized two thousand and eights, when people you may know 541 00:32:00,720 --> 00:32:02,840 Speaker 1: went in, maybe it was always this bad, maybe they 542 00:32:02,840 --> 00:32:06,760 Speaker 1: were better at hiding it. But I'm not pessimistic about 543 00:32:06,760 --> 00:32:08,720 Speaker 1: this company because I want to be. I'm not even 544 00:32:08,760 --> 00:32:11,840 Speaker 1: a pessimist. I'm a fucking cynic. I'm a cynic because 545 00:32:11,840 --> 00:32:13,840 Speaker 1: I've read these documents. I've seen the way that this 546 00:32:13,880 --> 00:32:16,320 Speaker 1: company talks about the users. I've seen the way that 547 00:32:16,360 --> 00:32:20,280 Speaker 1: Mark Zuckerberg has deliberately hurt them. I've seen them make 548 00:32:20,440 --> 00:32:22,840 Speaker 1: changes or choose not to make changes in the case 549 00:32:22,880 --> 00:32:26,520 Speaker 1: of Project Daisy, because they wanted to keep things growing, 550 00:32:27,440 --> 00:32:29,160 Speaker 1: and they've done so in a way that's made so 551 00:32:29,320 --> 00:32:33,200 Speaker 1: many horrible assholes so rich, and so many millions and 552 00:32:33,240 --> 00:32:37,480 Speaker 1: billions of people miserable. And Mark Zuckerberg is the reason. 553 00:32:37,880 --> 00:32:40,240 Speaker 1: He is the person that puts out some of the 554 00:32:40,280 --> 00:32:43,920 Speaker 1: most popular and poorly made software in existence, and he 555 00:32:44,040 --> 00:32:46,360 Speaker 1: does so in a way that will continue to hurt 556 00:32:46,400 --> 00:32:51,480 Speaker 1: people until this company dies or until he's somehow removed, which, 557 00:32:51,520 --> 00:32:57,360 Speaker 1: as I've mentioned, is not possible. People in the tech industry, 558 00:32:57,640 --> 00:33:01,160 Speaker 1: people in society as well, should exile Zuckerberg. He should 559 00:33:01,160 --> 00:33:04,400 Speaker 1: not be welcomed in the circles of Silicon Valley. He 560 00:33:04,400 --> 00:33:07,560 Speaker 1: shouldn't be welcomed anywhere. This man owns a large chunk 561 00:33:07,600 --> 00:33:10,080 Speaker 1: of Hawaii. Make him piss off there and live alone, 562 00:33:10,800 --> 00:33:13,480 Speaker 1: or what you can live with this family obviously. Nevertheless, 563 00:33:14,120 --> 00:33:17,800 Speaker 1: this man, he may not be a criminal, but he 564 00:33:17,880 --> 00:33:22,520 Speaker 1: is a scumbag. He is a person that has deliberately 565 00:33:22,760 --> 00:33:26,520 Speaker 1: made things worse so that he can be richer, so 566 00:33:26,560 --> 00:33:29,320 Speaker 1: that he can see a number go up. He is 567 00:33:29,600 --> 00:33:35,320 Speaker 1: the rot Emperor, and he deserves no good, he deserves 568 00:33:35,600 --> 00:33:38,040 Speaker 1: no happiness, and he deserves to have this platform taken 569 00:33:38,040 --> 00:33:40,040 Speaker 1: away from him. But it's never gonna happen. We don't 570 00:33:40,080 --> 00:33:43,200 Speaker 1: have the government mechanisms to have someone like Mark Zuckerberg 571 00:33:43,480 --> 00:33:47,800 Speaker 1: remove from power. And because Sean Parker so desperately protected 572 00:33:47,880 --> 00:33:51,719 Speaker 1: Mark Zuckerberg's right to control everything, this is what you get. 573 00:33:51,880 --> 00:33:56,719 Speaker 1: This is actually what a true horrifying monopoly does. It 574 00:33:56,840 --> 00:34:00,600 Speaker 1: hurts people, It manipulates people. It makes the worst people rich, 575 00:34:00,680 --> 00:34:04,200 Speaker 1: and regular people poorer and sadder and more confused and 576 00:34:04,240 --> 00:34:07,640 Speaker 1: more lost and more disconnected and more unaware of the 577 00:34:07,640 --> 00:34:13,160 Speaker 1: world around them. It spreads conspiracies, It spread's lunacy, It 578 00:34:13,280 --> 00:34:17,080 Speaker 1: makes people unhappy, and it does so that so that 579 00:34:17,120 --> 00:34:21,360 Speaker 1: Mark Zuckerberg can add another fucking zero to another fucking 580 00:34:21,360 --> 00:34:25,600 Speaker 1: bank account. And it turns my goddamn stomach. And I'm sorry, 581 00:34:25,680 --> 00:34:28,959 Speaker 1: I realized across these episodes, I have been on one. 582 00:34:29,280 --> 00:34:32,320 Speaker 1: I have been quite angry, I have been full of fury. 583 00:34:32,800 --> 00:34:36,000 Speaker 1: I'm sorry if that isn't the right way to approach this, 584 00:34:36,080 --> 00:34:38,480 Speaker 1: And I've really done my best to come at this 585 00:34:38,760 --> 00:34:42,440 Speaker 1: from a researched and thoughtful perspective as well. But reading 586 00:34:42,480 --> 00:34:48,239 Speaker 1: this stuff has just so deeply angered me. It's so 587 00:34:48,520 --> 00:34:53,360 Speaker 1: deeply offended me. I did not know that tech companies 588 00:34:53,360 --> 00:34:55,440 Speaker 1: could be this craven. Or maybe I did, but I 589 00:34:55,640 --> 00:34:58,440 Speaker 1: was kind of in denial. I don't know. But in 590 00:34:58,520 --> 00:35:04,479 Speaker 1: reporting this, I have just been disgusted. And I've said 591 00:35:04,520 --> 00:35:07,319 Speaker 1: stomach churning at your turning or whatever it is a 592 00:35:07,360 --> 00:35:11,000 Speaker 1: few times, and it's true, though it is disgusting, I 593 00:35:11,000 --> 00:35:14,120 Speaker 1: actually love tech. I love this stuff. I find it 594 00:35:14,200 --> 00:35:17,719 Speaker 1: intellectually interesting. Take was how I got this job and 595 00:35:17,840 --> 00:35:21,960 Speaker 1: many jobs before it. Tech was something that meant something. 596 00:35:23,200 --> 00:35:25,680 Speaker 1: It was something about building great software and great hardware, 597 00:35:25,920 --> 00:35:29,640 Speaker 1: ways to connect people, make people able to do more things. 598 00:35:30,120 --> 00:35:33,520 Speaker 1: What Mark Zuckerberg stands for is a deep nihilism in tech, 599 00:35:33,719 --> 00:35:37,440 Speaker 1: where it isn't about building better things or connecting more people, 600 00:35:38,239 --> 00:35:42,399 Speaker 1: where it isn't about making the world better or more 601 00:35:42,440 --> 00:35:45,480 Speaker 1: aware or more educated, or giving them more access to 602 00:35:45,520 --> 00:35:51,480 Speaker 1: more things. No, it's about decay. It's about rot. It's 603 00:35:51,520 --> 00:35:55,560 Speaker 1: about growing nothing from nothing, again and again, and now 604 00:35:55,600 --> 00:36:00,440 Speaker 1: Facebook and Instagram are poisoned with generative AI bullshit thanks 605 00:36:00,440 --> 00:36:03,839 Speaker 1: to Mark Zuckerberg, a man with no creativity other than 606 00:36:03,840 --> 00:36:06,920 Speaker 1: that which makes people dance for him to increase numbers. 607 00:36:07,800 --> 00:36:10,800 Speaker 1: This man is a goddamn disgrace and his company is 608 00:36:10,800 --> 00:36:14,640 Speaker 1: a disgrace too. The world deserves better than Mark Zuckerberg. 609 00:36:16,160 --> 00:36:26,759 Speaker 1: Thank you for listening. Thank you for listening to Better Offline. 610 00:36:26,880 --> 00:36:29,319 Speaker 1: The editor and composer of the Better Offline theme song 611 00:36:29,400 --> 00:36:32,040 Speaker 1: is Matttersowski. You can check out more of his music 612 00:36:32,040 --> 00:36:35,719 Speaker 1: and audio projects at Mattasowski dot com, m A T 613 00:36:35,719 --> 00:36:40,319 Speaker 1: T O. S O w Ski dot com. You can 614 00:36:40,360 --> 00:36:42,840 Speaker 1: email me at easy at Better Offline dot com or 615 00:36:42,920 --> 00:36:45,440 Speaker 1: visit Better Offline dot com to find more podcast links 616 00:36:45,440 --> 00:36:48,600 Speaker 1: and of course my newsletter. I also really recommend you 617 00:36:48,600 --> 00:36:50,759 Speaker 1: go to chat dot Where's Youreed dot at to visit 618 00:36:50,800 --> 00:36:53,319 Speaker 1: the discord, and go to our slash Better off Line 619 00:36:53,360 --> 00:36:56,600 Speaker 1: to check out our reddit. Thank you so much for listening. 620 00:36:57,440 --> 00:37:00,160 Speaker 1: Better Offline is a production of cool Zone Media. For 621 00:37:00,239 --> 00:37:04,279 Speaker 1: more from cool Zone Media, visit our website Coolzonemedia dot com, 622 00:37:04,400 --> 00:37:07,239 Speaker 1: or check us out on the iHeartRadio app, Apple Podcasts, 623 00:37:07,320 --> 00:37:08,759 Speaker 1: or wherever you get your podcasts