1 00:00:00,120 --> 00:00:02,640 Speaker 1: Let's keep the conversation going now with Mike Brown. He 2 00:00:02,840 --> 00:00:06,480 Speaker 1: is the CEO of Travel and Leisure, and let's start, 3 00:00:06,519 --> 00:00:08,479 Speaker 1: of course with that guide that seems to be really 4 00:00:08,480 --> 00:00:10,520 Speaker 1: weighing on shares this morning. You take a look at 5 00:00:10,560 --> 00:00:13,840 Speaker 1: third quarter adjusted IBADA between two hundred and thirty five 6 00:00:13,880 --> 00:00:16,800 Speaker 1: million dollars to two hundred and forty five million dollars. 7 00:00:16,800 --> 00:00:19,720 Speaker 1: The estimate was for about two hundred and fifty three 8 00:00:19,760 --> 00:00:22,759 Speaker 1: million dollars. Give us some context on why you guided 9 00:00:22,840 --> 00:00:24,560 Speaker 1: lower than had been expected. 10 00:00:26,120 --> 00:00:28,520 Speaker 2: Well, let me step back and look at the full 11 00:00:28,600 --> 00:00:29,320 Speaker 2: year guide. 12 00:00:29,720 --> 00:00:32,800 Speaker 3: On our earnings call, we actually raised our full year 13 00:00:32,880 --> 00:00:35,920 Speaker 3: guide from where we were in the previous quarter. And 14 00:00:36,000 --> 00:00:38,920 Speaker 3: what we pointed out on the call is the cadence 15 00:00:39,159 --> 00:00:42,720 Speaker 3: of those earnings between Q three and Q four was 16 00:00:42,760 --> 00:00:46,159 Speaker 3: just a little misaligned to the street. The great thing is, 17 00:00:46,760 --> 00:00:49,800 Speaker 3: even though our Q three guide was a little bit lower, 18 00:00:50,200 --> 00:00:53,560 Speaker 3: our full year guide not only met our previous guidance 19 00:00:53,800 --> 00:00:56,880 Speaker 3: from q Q one, but we actually raised it a 20 00:00:56,880 --> 00:01:01,320 Speaker 3: little bit. So that's more a matter of guiding between 21 00:01:01,400 --> 00:01:04,600 Speaker 3: quarters that it is our full year expectation. In the end, 22 00:01:04,720 --> 00:01:09,160 Speaker 3: our underlying business is really performing strong and reflecting a 23 00:01:09,319 --> 00:01:12,560 Speaker 3: consumer demand that's very high this summer and what we 24 00:01:12,640 --> 00:01:14,120 Speaker 3: expect for the remainder of the year. 25 00:01:14,640 --> 00:01:16,520 Speaker 1: I do want to talk about the detail that I 26 00:01:16,600 --> 00:01:19,120 Speaker 1: noticed that there was a higher than expected low loss 27 00:01:19,160 --> 00:01:21,360 Speaker 1: provision some of the sales side notes focusing on that 28 00:01:21,400 --> 00:01:24,600 Speaker 1: this morning. What does that say about your lower end customer? 29 00:01:24,600 --> 00:01:27,160 Speaker 1: Of course, we talk all the time about the weakening 30 00:01:27,240 --> 00:01:30,039 Speaker 1: consumer here, and you take a look at this higher 31 00:01:30,040 --> 00:01:32,360 Speaker 1: than expected Marco, what are you seeing there? 32 00:01:33,760 --> 00:01:36,920 Speaker 3: Well, I think there's nothing different in what you're seeing 33 00:01:36,920 --> 00:01:39,399 Speaker 3: at our company than you're seeing in the macroeconomy. Is 34 00:01:39,840 --> 00:01:44,360 Speaker 3: when you get to the lowering consumer, which is anything 35 00:01:44,640 --> 00:01:49,120 Speaker 3: we're defining is below seven hundred FCoS, those consumer finance 36 00:01:49,200 --> 00:01:53,960 Speaker 3: portfolio numbers are slightly weaker. Seventy six percent of our 37 00:01:54,000 --> 00:01:57,600 Speaker 3: portfolio is above the seven hundred ficos. So I don't 38 00:01:57,600 --> 00:02:00,000 Speaker 3: think for us there was any surprise that you would 39 00:02:00,160 --> 00:02:02,120 Speaker 3: expect to see a little bit more weakness. 40 00:02:02,160 --> 00:02:03,720 Speaker 2: It's reflective of what we're seeing. 41 00:02:03,560 --> 00:02:07,520 Speaker 3: In the macroeconomy and people are reacting to it. I 42 00:02:07,640 --> 00:02:09,560 Speaker 3: was listening before the break that there were a lot 43 00:02:09,600 --> 00:02:13,360 Speaker 3: of companies that were lowering their guidance over concern in 44 00:02:13,400 --> 00:02:14,000 Speaker 3: the consumer. 45 00:02:14,440 --> 00:02:15,640 Speaker 2: For us, we're the opposite. 46 00:02:15,680 --> 00:02:18,840 Speaker 3: We raised our guidance despite what we're seeing at a 47 00:02:18,880 --> 00:02:23,080 Speaker 3: three billion dollar consumer finance portfolio. We're simply reflecting what 48 00:02:23,120 --> 00:02:25,799 Speaker 3: others are seeing in the market while raising our full 49 00:02:25,840 --> 00:02:29,440 Speaker 3: year guidance and reflecting strong consumer demand in the last 50 00:02:29,440 --> 00:02:30,399 Speaker 3: two quarters of the year. 51 00:02:30,840 --> 00:02:33,160 Speaker 4: Mike, how do you describe what's going on in the 52 00:02:33,360 --> 00:02:35,720 Speaker 4: travel market here? If there are a lot of worries 53 00:02:35,800 --> 00:02:38,760 Speaker 4: kind of across corporate America here about middle to lower 54 00:02:38,800 --> 00:02:42,480 Speaker 4: end consumers, lower income consumers, then how do you think 55 00:02:42,520 --> 00:02:45,240 Speaker 4: about who is driving most of the spend. Is it 56 00:02:45,320 --> 00:02:50,040 Speaker 4: these big spenders going to hire end locations or is 57 00:02:50,080 --> 00:02:54,080 Speaker 4: it people who are just trying to spend a summer 58 00:02:54,080 --> 00:02:55,240 Speaker 4: break more locally. 59 00:02:56,720 --> 00:03:00,480 Speaker 3: Well, we're one hundred percent leisure company and leisure travel company, 60 00:03:00,600 --> 00:03:03,680 Speaker 3: and what we see just the nature of our business, 61 00:03:03,760 --> 00:03:05,560 Speaker 3: which is pre paid vacation. 62 00:03:06,240 --> 00:03:09,720 Speaker 2: Is when the economy titans, people will not give up 63 00:03:09,760 --> 00:03:10,360 Speaker 2: their vacation. 64 00:03:10,520 --> 00:03:12,639 Speaker 3: I think we saw that in twenty two and twenty 65 00:03:12,680 --> 00:03:15,880 Speaker 3: three as people returned as fast as they could to 66 00:03:16,080 --> 00:03:19,399 Speaker 3: getting on vacation after the pandemic. What you will see 67 00:03:19,520 --> 00:03:22,760 Speaker 3: is a change of behavior as to where their spend 68 00:03:22,800 --> 00:03:26,000 Speaker 3: will be. They may decide to come to a regional 69 00:03:26,040 --> 00:03:28,440 Speaker 3: destination that allows them to save some money on. 70 00:03:28,440 --> 00:03:30,560 Speaker 2: A drive to versus a fly to. 71 00:03:31,560 --> 00:03:35,000 Speaker 3: We're seeing our biggest demand in your traditional vacation spots 72 00:03:35,120 --> 00:03:38,360 Speaker 3: or Land or Las Vegas, Las Vegas and the beach 73 00:03:38,440 --> 00:03:40,040 Speaker 3: destinations in the summer months. 74 00:03:40,120 --> 00:03:42,000 Speaker 2: So the consumer is very wise. 75 00:03:42,080 --> 00:03:45,880 Speaker 3: They make clever decisions based on where the economy is 76 00:03:46,440 --> 00:03:48,640 Speaker 3: and with a little bit of uncertainty ahead for the 77 00:03:48,680 --> 00:03:51,360 Speaker 3: second half of the year, for our consumer, they're just 78 00:03:51,440 --> 00:03:54,360 Speaker 3: driving maybe a little bit more in choosing to spend 79 00:03:54,360 --> 00:03:54,800 Speaker 3: their money. 80 00:03:54,800 --> 00:03:56,120 Speaker 2: But what they will not do. 81 00:03:56,080 --> 00:04:00,480 Speaker 3: Is give up their vacation in our space, which is prepaidvacations. 82 00:04:00,920 --> 00:04:03,200 Speaker 4: I'm curious about your view into the second half of 83 00:04:03,240 --> 00:04:05,960 Speaker 4: the year at this point, Mike. Are you most concerned 84 00:04:06,440 --> 00:04:09,920 Speaker 4: on behalf of your customers here for high pricing that 85 00:04:10,040 --> 00:04:13,960 Speaker 4: remains even when you see inflation kind of cooling here. 86 00:04:14,480 --> 00:04:16,760 Speaker 4: Or is it the fact that people are worried about 87 00:04:16,760 --> 00:04:19,640 Speaker 4: the economy and growth slowing down, maybe even a recession. 88 00:04:20,920 --> 00:04:26,320 Speaker 3: Well, I think whether it's travel decisions or investing in 89 00:04:26,320 --> 00:04:31,200 Speaker 3: the stock market, uncertainty is always an element that gives people, Paul, 90 00:04:31,360 --> 00:04:35,080 Speaker 3: So I'm not concerned that our consumer, which eighty percent 91 00:04:35,120 --> 00:04:37,440 Speaker 3: of them have fully paid for their vacation, are not 92 00:04:37,480 --> 00:04:38,560 Speaker 3: going to go on vacation. 93 00:04:40,480 --> 00:04:42,360 Speaker 2: We actually sit very well because. 94 00:04:42,120 --> 00:04:45,799 Speaker 3: It's value driven and people can really use their money 95 00:04:45,800 --> 00:04:48,360 Speaker 3: how they choose to. But when I look more broadly 96 00:04:48,400 --> 00:04:52,480 Speaker 3: at the leisure travel sector, I think, whether it's interest rates, 97 00:04:52,600 --> 00:04:57,520 Speaker 3: an election, or the macroeconomy, taking uncertainty off the table 98 00:04:58,040 --> 00:05:01,599 Speaker 3: will be the best thing for the travel consumer in 99 00:05:01,640 --> 00:05:02,720 Speaker 3: the second half of this year. 100 00:05:03,160 --> 00:05:05,800 Speaker 5: Is I mean, you get the lion's share of your 101 00:05:05,800 --> 00:05:08,040 Speaker 5: revenue from time share sales? 102 00:05:08,360 --> 00:05:08,760 Speaker 2: Is that right? 103 00:05:08,880 --> 00:05:12,800 Speaker 5: Vacation ownership? Is that timeshare sales? And what is that consumer? 104 00:05:13,240 --> 00:05:15,320 Speaker 5: What is the profile of that consumer? 105 00:05:16,600 --> 00:05:19,960 Speaker 3: So our consumer on an average has a household income 106 00:05:20,120 --> 00:05:22,719 Speaker 3: just over one hundred thousand dollars and our average FICO 107 00:05:22,920 --> 00:05:27,080 Speaker 3: score is about seven hundred and forty for all of 108 00:05:27,080 --> 00:05:30,400 Speaker 3: our new originations, So it is a strong consumer. 109 00:05:31,040 --> 00:05:34,320 Speaker 2: And over the last three years, what we've seen. 110 00:05:36,279 --> 00:05:40,720 Speaker 3: Is that the inflation has actually been a tailwind for us, 111 00:05:40,760 --> 00:05:44,400 Speaker 3: because if you've paid for your vacation in twenty sixteen, 112 00:05:44,440 --> 00:05:48,440 Speaker 3: and your neighbor who doesn't own a timeshare is vacation 113 00:05:48,600 --> 00:05:52,240 Speaker 3: at twenty twenty three prices, you're seeing tons of value 114 00:05:52,600 --> 00:05:56,400 Speaker 3: and most of our consumers are about in that high 115 00:05:56,480 --> 00:06:00,000 Speaker 3: forties early fifties range, but we're starting to see about 116 00:06:00,040 --> 00:06:01,440 Speaker 3: out fifteen. 117 00:06:01,000 --> 00:06:07,400 Speaker 2: Percent be millennials and sorry, fifteen percent millennials, and. 118 00:06:07,360 --> 00:06:09,640 Speaker 3: We're starting to see our first Gen Z purchasers in 119 00:06:09,680 --> 00:06:10,559 Speaker 3: the past two years. 120 00:06:10,760 --> 00:06:15,719 Speaker 5: I wonder about a new segment you have, which is 121 00:06:15,760 --> 00:06:19,520 Speaker 5: a sports illustrated vacations. It sounds totally cool, right, and 122 00:06:19,520 --> 00:06:21,960 Speaker 5: I think, for example, I could go to University of 123 00:06:22,000 --> 00:06:24,600 Speaker 5: Alabama and I hope I don't get a lot of 124 00:06:24,640 --> 00:06:27,040 Speaker 5: haters writing in roletide. 125 00:06:27,160 --> 00:06:29,920 Speaker 2: But what does that. 126 00:06:29,800 --> 00:06:33,599 Speaker 5: Segment look like and how is the growth trajectory. 127 00:06:33,839 --> 00:06:36,120 Speaker 3: Well, I can pretty much assure you you'll get some 128 00:06:36,279 --> 00:06:41,600 Speaker 3: Auburn fan base, Commet or the War Eagles. 129 00:06:41,160 --> 00:06:41,599 Speaker 2: That's right. 130 00:06:41,680 --> 00:06:45,919 Speaker 3: But I think hospitalities in for a different macro trend. 131 00:06:45,920 --> 00:06:49,240 Speaker 3: People are looking for experiences that relate to their personal life, 132 00:06:49,360 --> 00:06:50,160 Speaker 3: and we already have. 133 00:06:50,160 --> 00:06:51,440 Speaker 2: The Margaritaville brand. 134 00:06:51,480 --> 00:06:55,359 Speaker 3: And when I say the word Margaritaville, you think you 135 00:06:55,400 --> 00:06:56,200 Speaker 3: know sand with. 136 00:06:56,200 --> 00:06:57,360 Speaker 2: A margarite in your hand. 137 00:06:57,480 --> 00:07:02,040 Speaker 3: And when you talk college athletics and sports illustrated, you 138 00:07:02,080 --> 00:07:04,520 Speaker 3: think of a certain clientele that wants to have a 139 00:07:04,560 --> 00:07:07,640 Speaker 3: certain experience when they go to the University of Alabama 140 00:07:08,160 --> 00:07:11,400 Speaker 3: or another one of our resorts that will be bringing 141 00:07:11,440 --> 00:07:16,400 Speaker 3: forward in the college town scenario, people are passionate. College 142 00:07:16,440 --> 00:07:20,480 Speaker 3: sports is a passion location, and I think it's fair 143 00:07:20,520 --> 00:07:24,320 Speaker 3: to say if you want to associate your sports experience 144 00:07:24,400 --> 00:07:28,360 Speaker 3: with your alumni experience, there's not many hospitality offerings out there, 145 00:07:28,360 --> 00:07:30,800 Speaker 3: so we're excited to bring the most iconic name in 146 00:07:30,840 --> 00:07:34,480 Speaker 3: sports to hospitality and to tie it into the passion 147 00:07:34,560 --> 00:07:35,440 Speaker 3: of college sports. 148 00:07:35,760 --> 00:07:38,240 Speaker 1: Well, my college didn't even have a football team, but 149 00:07:38,360 --> 00:07:41,160 Speaker 1: that's a whole different conversation. Before we let you go, 150 00:07:41,240 --> 00:07:43,600 Speaker 1: I do want to ask about some recent acquisitions you've 151 00:07:43,640 --> 00:07:47,120 Speaker 1: made the Core Vacation Club, for example, When you take 152 00:07:47,120 --> 00:07:49,440 Speaker 1: a look at your portfolio and future growth, are you 153 00:07:49,480 --> 00:07:51,400 Speaker 1: considering more acquisitions of that type. 154 00:07:52,960 --> 00:07:55,160 Speaker 3: Well, what we believe the future of the industry is 155 00:07:55,200 --> 00:08:00,040 Speaker 3: to grow the range of your consumer. We have a 156 00:08:00,120 --> 00:08:01,920 Speaker 3: very close relationship. 157 00:08:01,360 --> 00:08:05,880 Speaker 6: With Wyndham Hotels and that relationship has led us to 158 00:08:05,960 --> 00:08:11,160 Speaker 6: over two billion of vacation ownership sales that we're projecting 159 00:08:11,200 --> 00:08:11,640 Speaker 6: this year. 160 00:08:12,080 --> 00:08:14,520 Speaker 2: We think that same business model is. 161 00:08:14,520 --> 00:08:19,720 Speaker 3: Replicable at Martaritaville, at Sports Illustrated, at a Core and 162 00:08:19,760 --> 00:08:22,520 Speaker 3: what could be future other brands We want to keep 163 00:08:22,520 --> 00:08:24,840 Speaker 3: our eye on the ball, so we'll be very discerning 164 00:08:24,880 --> 00:08:28,480 Speaker 3: in any other acquisitions or partnerships we make. But we 165 00:08:28,560 --> 00:08:32,480 Speaker 3: absolutely believe the Vacation Ownership platform will be expanded by 166 00:08:32,480 --> 00:08:37,720 Speaker 3: the addition of incremental brands that are iconic, as well 167 00:08:37,760 --> 00:08:42,480 Speaker 3: as incremental databases that is supportive of our business model, 168 00:08:42,520 --> 00:08:44,480 Speaker 3: which is a direct marketing business model. 169 00:08:45,360 --> 00:08:48,120 Speaker 5: Mike, thanks so much for joining us. Really fascinating stuff. 170 00:08:48,160 --> 00:08:51,320 Speaker 5: Mike Brown, there is the CEO of Travel and Leisure