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Speaker 1: Pushkin. Customers come to expect fast delivery of anything on

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Speaker 1: Earth from Amazon, and our jobs continue to make that happen.

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Speaker 1: Other big retailers are also spending a lot to keep

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Speaker 1: up with the fast shipping expectations Amazon has created in

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Speaker 1: a world gone haywire. Sometimes art is the only thing

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Speaker 1: that can make sense of it all. Let me put

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Speaker 1: it this way. We want what we want, and we

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Speaker 1: want it when we want it, and usually we want

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Speaker 1: it now. That's been Fountain, the award winning author of

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Speaker 1: Billy Flynn's Long Halftime Walk and most recently, Beautiful Country

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Speaker 1: Burn Again, a reported narrative of the twenty sixteen presidential election.

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Speaker 1: And this is the Chronicles of Now, where we ask

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Speaker 1: writers to dream up short stories inspired by the news.

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Speaker 1: I'm Ashley Forward. People's consumer behavior is going through a

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Speaker 1: lot of changes. While some head to the stores to

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Speaker 1: stock up on groceries and household items, others preferred to

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Speaker 1: stay in the safety of their homes. Amazon seeing a

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Speaker 1: surge in demand as many people turn to online ordering

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Speaker 1: to get supplies. During this outbreak in the COVID nineteen era,

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Speaker 1: online shopping has accelerated, and that means convoys of vans

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Speaker 1: fed x ups usps have been sneaking through our neighborhoods,

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Speaker 1: leaving packages to pile up on our doorsteps, mirroring our

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Speaker 1: mounting fears over what's coming next, what the country, our lives,

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Speaker 1: our families might look like in the years to come,

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Speaker 1: what sacrifices will be asked to make for would be

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Speaker 1: autocrats around the world. Any chance to secure evermore iron

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Speaker 1: fisted control of their country is a good thing, and

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Speaker 1: the coronavirus pandemic is quite an opportunity. We feel like

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Speaker 1: we have no control over these things. Corporate decisions, government decisions,

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Speaker 1: these things that affect us on the local level and

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Speaker 1: individual level, They are decided far away about powerful people

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Speaker 1: who do not answer to us. And so this moment

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Speaker 1: of crisis and all those delivery vans gave Bim Fountain

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Speaker 1: an idea for this week's story. There were as many

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Speaker 1: trucks as ever, but now they took things away FedEx

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Speaker 1: Amazon ups. They all did their part, but more often

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Speaker 1: it was the boxy white Mercedes vans with the high

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Speaker 1: roofs that had started showing up in the latter years

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Speaker 1: of the boom. Plain white, no company name, no snappy

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Speaker 1: logo on the side, which in our hyperbranded times might

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Speaker 1: have briefly struck us as odd, and then they blended

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Speaker 1: into the landscape of everything else. We didn't know how

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Speaker 1: good we had it, did we? It was so easy,

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Speaker 1: and how quickly we became used to it. The couple

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Speaker 1: of keystrokes that produced the modern miracle of that package

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Speaker 1: on our doorstep in three to five days been two

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Speaker 1: the next day if we were willing to pay for it.

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Speaker 1: And ultimately, how did they do it? Same day packages packages,

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Speaker 1: thousands and millions of packages pouring out from what were

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Speaker 1: once called warehouses but now went by the name Fulfillment Center,

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Speaker 1: a neat sleight of hand that appealed to our higher nature.

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Speaker 1: Supply chain magic was about so much more than crass materialism,

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Speaker 1: and honestly, that's often how we felt fulfilled. In a

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Speaker 1: not negligible way. I made the NonStop sales job of

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Speaker 1: modern life. We were constantly being admonished not to put

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Speaker 1: our faith in material things, and we tried, most of us,

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Speaker 1: and mostly we succeeded. We were not shallow people. The

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Speaker 1: things in our packages weren't just well things, They were

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Speaker 1: how to put this content, structure, emotion, part of the

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Speaker 1: necessary human fabric of our lives. Emerging economic crisis in America.

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Speaker 1: The legalities were never made entirely clear to us, but

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Speaker 1: that was true of many things. Life changed so fast,

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Speaker 1: so drastically, that not everything about special measures could be

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Speaker 1: adequately explained in anyway. We were too frazzled and generally

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Speaker 1: panicky to process more than the general drift recovery it

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Speaker 1: was called, or recovery operations. The country was in crisis,

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Speaker 1: the economy imperiled, historic losses. Doubt somehow the country and

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Speaker 1: the economy had become one and the same. The whole

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Speaker 1: thing was really quite astonishing. The white van would pull

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Speaker 1: up in front of our house at the most inconvenient time,

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Speaker 1: early morning when we were hustling to get the kids

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Speaker 1: off to school, or evening when we were cooking dinner

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Speaker 1: or checking homework, where it's settled in at the kitchen

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Speaker 1: table to grind our teeth over the ever rising stack

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Speaker 1: of bills. And there they'd be at the front door,

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Speaker 1: two burly recovery techs in their dark uniforms, pants and

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Speaker 1: jackets if it was winter, shorts and short sleeved shirts

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Speaker 1: in summer, and always a third tech standing out by

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Speaker 1: the van, watching unfailingly polite. They were soft spoken, sympathetic,

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Speaker 1: and huge. The entire cadre seemingly recruited from the ranks

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Speaker 1: of former college and professional football players. They had clipboards,

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Speaker 1: reams of fine print paperwork, and boy did they know

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Speaker 1: their business. It was always quite specific what they'd come for,

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Speaker 1: always one particular thing, a lamp, the gas grill, electronics, cookware.

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Speaker 1: And this was the truly unnerving part. They knew exactly

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Speaker 1: where it was. The cycle logical effect of that should

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Speaker 1: not be underestimated. A giant standing in your doorway describing

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Speaker 1: the color, make and model of an item in your house,

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Speaker 1: and when you'd bought it from whom and for how much,

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Speaker 1: and its precise location. Shock and awe call it, And

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Speaker 1: naturally we'd be standing there wondering what else they knew

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Speaker 1: about us. Meanwhile, they'd gotten past the door without us

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Speaker 1: really knowing. How well they'd been trained. Obviously, posture, demeanor,

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Speaker 1: tone of voice. They all worked a kind of syncope

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Speaker 1: or hypnosis on us. No doubt, the great advances in

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Speaker 1: data collection and behavioral science that had been used so

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Speaker 1: deftly to get us to buy were now being deployed

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Speaker 1: for the opposite to get us to relinquish, not covet

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Speaker 1: to want less except less. We quickly learned that calling

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Speaker 1: the cops was futile. They wouldn't come except to detain

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Speaker 1: us as we'd resisted, become hysterical or even physical. There

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Speaker 1: were rumors of occasional shootouts, but look, most of us

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Speaker 1: just wanted to get on with our normal lives as

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Speaker 1: much as possible. Across the country, already struggling and out

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Speaker 1: of the pain was everywhere those who could least afford it,

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Speaker 1: real hardship, real suffering. The weeks and months ahead. It

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Speaker 1: was there every night on the news, bendered by the government.

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Speaker 1: So was it really so terrible living without those eight

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Speaker 1: hundred threadcount sheets that lovely Danish modern chest of drawers.

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Speaker 1: A few activists kicked up a fuss about consumer rights,

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Speaker 1: but rights, as it turned out, existed only in politics.

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Speaker 1: As consumers, we were in the realm of commerce and markets,

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Speaker 1: and markets, we were told, had their own immutable laws.

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Speaker 1: At night, lying in bed, they hardly ever took beds,

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Speaker 1: we reflected that we'd done everything that country had asked

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Speaker 1: of us, but it had not been enough. We worked,

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Speaker 1: paid our taxes, obeyed the laws, raised and educated our

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Speaker 1: children the best we knew how, and always paid at

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Speaker 1: least the minimum on our credit cards. All this, and

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Speaker 1: still it had not been enough. Sacrifice and self discipline

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Speaker 1: were now the order of the day. For how long

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Speaker 1: no one knew we did miss our things. Of course,

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Speaker 1: some we genuinely grieved for, those few precious things that

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Speaker 1: were keyed to our souls, our truest selves. Others we

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Speaker 1: missed for a while, and maybe we'd rage silently at

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Speaker 1: the invasion of our homes and the humiliating injustice of

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Speaker 1: it all. But in time the memories faded and we

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Speaker 1: forgot them. These minor things, though even these could surface

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Speaker 1: in our minds at random moments, a favorite plaid sweater

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Speaker 1: they'd taken away, a classic cocktail set, and we'd feel

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Speaker 1: a pang, as if these things were parts of ourselves

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Speaker 1: we'd lost, not the main part. Surely weren't we bigger

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Speaker 1: than that? And yet the loss that was Rules of

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Speaker 1: Special Measures by Ben Fountain. The narrator was Eduardo Ballerini. Ben.

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Speaker 1: One of the things that stood out to me the

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Speaker 1: conspicuously unbranded white van. It's one of those things that's

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Speaker 1: creepy because it's too clean, like a Stepford wife. I

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Speaker 1: like that a lot. The Stepford van, you know, come

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Speaker 1: to think of it, I've never seen a dirty one,

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Speaker 1: and purposely designed not to draw attention to themselves. It's like, oh,

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Speaker 1: don't mind us. We don't even have a flashy logo

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Speaker 1: to draw attention to ourselves. It's so terrifying you don't

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Speaker 1: ask about the white van and just hope the white

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Speaker 1: van's not coming for your things. So it's almost like

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Speaker 1: Russian roulette. Is the van going to stop at my house?

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Speaker 1: And is it going to take away? Or is it

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Speaker 1: going to deliver? And by the way, that's a great

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Speaker 1: way to divide people. If it was an entire block

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Speaker 1: or an entire city, people might get the notion that, hey,

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Speaker 1: we can stand together and put up some meaningful resistance.

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Speaker 1: But it's when it's just piecemeal that's when we're weak.

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Speaker 1: The spookiest part of the story is that they know

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Speaker 1: precisely where our stuff is. Like we're talking to each

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Speaker 1: other on zoom right now, and if someone was eavesdropping

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Speaker 1: on this stream, they'll see precisely where some of my

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Speaker 1: stuff is. Are we just stupid to let companies know

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Speaker 1: so much about us? Yes, we've given too much of

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Speaker 1: ourselves away in the pursuit of convenience and pleasure and

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Speaker 1: instant gratification. I grew up when Sears Roebuck was the

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Speaker 1: only place you sent away to get stuff and it

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Speaker 1: took six to eight weeks to arrive at your house.

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Speaker 1: And talk about delayed gratification. It just seems to me,

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Speaker 1: in my little moral universe, all this convenience will have

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Speaker 1: to be paid for at some point. The narrator of

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Speaker 1: the story is making a concerted effort to just live

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Speaker 1: their life, even though strange people are showing up carting

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Speaker 1: away their things. They're making accommodations to the new normal,

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Speaker 1: which is a phrase we are hearing a lot these days.

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Speaker 1: I feel like every day someone's talking about the new normal.

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Speaker 1: What is your story telling us about the human propensity

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Speaker 1: for adaptation. Well, in this particular story, the adaptation is, Oh,

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Speaker 1: just don't bother me too much, don't take too much

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Speaker 1: from me, and I won't make a fuss. And I

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Speaker 1: know so many people have it worse than me, you know,

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Speaker 1: just don't be too hard on me, and I'll go

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Speaker 1: along peacefully. And I think American society in the last

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Speaker 1: forty years has become a very obedience oriented society, and

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Speaker 1: it punishes you financially and in all other kinds of

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Speaker 1: ways if you don't go along. I have to say,

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Speaker 1: one of the things that's really heartened me in the

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Speaker 1: course of the last six weeks is the fact that

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Speaker 1: a lot of people aren't going along. They're kicking up

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Speaker 1: a fuss about, you know, most notably George Floyd's murder,

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Speaker 1: and that is, in a appropriate fuss, an appropriate example

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Speaker 1: of disobedience, and I think we need more of that

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Speaker 1: spirit in our society. I'm inclined to agree with you.

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Speaker 1: One line that really struck me is somehow the country

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Speaker 1: and the economy had become one and the same. Do

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Speaker 1: you think that that's where we are or closer and

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Speaker 1: closer to where we are in the United States? Oh,

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Speaker 1: I think it's absolutely where we are. Yes, we have government,

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Speaker 1: and we have neighbors who we care for, and there's

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Speaker 1: love and there's altruism and all that, but ultimately it's

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Speaker 1: really all about economics. You saw this demonstrated when the

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Speaker 1: closing started to happen, and people like my lieutenant governor

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Speaker 1: here in Texas was basically willing to sacrifice human lives

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Speaker 1: on the altar of the economy. You know, we aren't

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Speaker 1: so much a country anymore in the minds of a

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Speaker 1: critical mass of our city. We're an economy that happens

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Speaker 1: to have a country attached, and we are taxpayers and

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Speaker 1: consumers as opposed to citizens and neighbors. And so there's

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Speaker 1: been a paradigm shift in our collective thinking, and I

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Speaker 1: think it's very dangerous. Do you think we can go back? Yes,

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Speaker 1: I do think we can go back. I think shifting

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Speaker 1: from that paradigm to a more humane and open minded

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Speaker 1: and generous spirited paradigm it will probably take a massive

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Speaker 1: shock to the collective system. Is this not enough? I

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Speaker 1: thought two thousand and eight was going to be it,

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Speaker 1: But it certainly seems like we have the ingredients of

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Speaker 1: a perfect storm for an existential crisis. That's probably what

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Speaker 1: it would take for us to shake up our thinking. Ben,

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Speaker 1: thank you so much for your time here today. I

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Speaker 1: really really enjoyed this conversation and I've loved your story you, Ashley,

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Speaker 1: has been a pleasure. You can read my full interview

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Speaker 1: with Ben Fountain on our website and Chronicles dot f

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Speaker 1: where you can also read Rules of Special Measures and

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Speaker 1: other short fiction torn from today's headlines. The sound designer

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Speaker 1: and composer is Art Warshop, The producer is Curtis Box.

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Speaker 1: The associate producer is Emily Rostick. Tyler Cabott is the

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Speaker 1: executive producer and founder of Chronicles of Now for Pushkin Industries.

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Speaker 1: Special thanks to Leeta Mulaud and Jacob Weisberg for the

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Speaker 1: Chronicles of Now podcast. I'm Ashley Ford. Thank you so

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Speaker 1: much for listening. Yeah, I'm I almost wonder if traffic's being,

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Speaker 1: for some reason rerouted onto my street because it's a lot. Oh,

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Speaker 1: it's a big white van.