1 00:00:05,120 --> 00:00:06,040 Speaker 1: Welcome to the show. 2 00:00:06,200 --> 00:00:10,240 Speaker 2: I am Rashan McDonald, the host of Money Making Conversations Masterclass, 3 00:00:10,440 --> 00:00:13,320 Speaker 2: where we encourage people to stop reading other people's success 4 00:00:13,360 --> 00:00:14,120 Speaker 2: stories and. 5 00:00:14,120 --> 00:00:15,440 Speaker 1: Start planning their own. 6 00:00:16,040 --> 00:00:19,480 Speaker 2: Listen up as I interview entrepreneurs from around the country, 7 00:00:19,720 --> 00:00:22,600 Speaker 2: talk to celebrities and ask them how they are running 8 00:00:22,640 --> 00:00:25,680 Speaker 2: their companies, and speak with nod profits who are making. 9 00:00:25,520 --> 00:00:28,560 Speaker 1: A difference in their local communities. Now, sit back and 10 00:00:28,600 --> 00:00:31,760 Speaker 1: listen as we unlock the secrets to their success on. 11 00:00:31,800 --> 00:00:36,239 Speaker 2: Money Making Conversations Masterclass. Hello, I am Rashan McDonald, our 12 00:00:36,240 --> 00:00:39,440 Speaker 2: host is weekly Money Making Conversation Master Class show. The 13 00:00:39,520 --> 00:00:42,680 Speaker 2: interviews and information that this show provides are for everyone. 14 00:00:42,960 --> 00:00:45,879 Speaker 2: It's time to stop reading other people's success stories and 15 00:00:46,000 --> 00:00:48,680 Speaker 2: start living your own. I'm here to help you reach 16 00:00:48,680 --> 00:00:52,800 Speaker 2: your American dream. Just keep listening. My guest today really 17 00:00:53,280 --> 00:00:58,000 Speaker 2: is a high growth strategy specialist, bestselling author, executive advisor 18 00:00:58,280 --> 00:01:02,800 Speaker 2: and consultant sure at the London Business School. Please welcome 19 00:01:02,840 --> 00:01:06,840 Speaker 2: to Money Making Conversation Master Class, Doctor Rebecca Humpkiss. 20 00:01:06,959 --> 00:01:08,960 Speaker 1: How you doing, my friend, I am excellent. 21 00:01:09,000 --> 00:01:10,120 Speaker 3: Thank you so much for having me. 22 00:01:10,520 --> 00:01:13,080 Speaker 2: Well, thank you where you're right now? I know London 23 00:01:13,120 --> 00:01:13,679 Speaker 2: Business School? 24 00:01:13,840 --> 00:01:17,959 Speaker 3: Yes, So I live in San Francisco, Miami, in London. 25 00:01:18,000 --> 00:01:19,640 Speaker 3: So I live in three cities. But today I am 26 00:01:19,720 --> 00:01:21,240 Speaker 3: joining you from London, England. 27 00:01:21,760 --> 00:01:25,120 Speaker 2: Oh great, fantastic reason I brought on the show because 28 00:01:25,800 --> 00:01:28,600 Speaker 2: we're kind of like in political volatile times and as 29 00:01:28,720 --> 00:01:31,440 Speaker 2: business or people who are in the business of trying 30 00:01:31,520 --> 00:01:34,760 Speaker 2: small entrepreneurs, it affects us. It can affect how we 31 00:01:34,800 --> 00:01:37,959 Speaker 2: do strategy, how we hire people, and sometimes we can 32 00:01:38,000 --> 00:01:41,880 Speaker 2: get frozen. And that's not a good thing because you 33 00:01:42,000 --> 00:01:44,399 Speaker 2: want people still want their pay checks, people still want 34 00:01:44,400 --> 00:01:47,319 Speaker 2: their products, and people still want your business be active. 35 00:01:47,600 --> 00:01:53,000 Speaker 2: So why we talk about economic and business decisions? What 36 00:01:53,320 --> 00:01:55,560 Speaker 2: should not be delayed or should we delay at all 37 00:01:55,760 --> 00:01:57,880 Speaker 2: doing this little window prior to the election. 38 00:01:58,640 --> 00:02:01,880 Speaker 3: Yeah, and we go back to you. People want their paychecks, 39 00:02:01,920 --> 00:02:04,480 Speaker 3: but they also want to work for organizations that are 40 00:02:04,560 --> 00:02:08,400 Speaker 3: moving forward, right, and we are as leaders going to 41 00:02:08,440 --> 00:02:12,840 Speaker 3: be constantly running organizations through uncertain times. You know, tell me, Rashan, 42 00:02:12,880 --> 00:02:14,799 Speaker 3: the last time you run a business through certain times, 43 00:02:14,840 --> 00:02:17,079 Speaker 3: like when you had perfect predictability of what was going 44 00:02:17,120 --> 00:02:21,560 Speaker 3: to happen next. So while we have more geopltical uncertainty now, 45 00:02:21,919 --> 00:02:24,640 Speaker 3: we need to distinguish that from the key decisions that 46 00:02:24,680 --> 00:02:26,840 Speaker 3: we have to make, and if we don't do that, 47 00:02:26,880 --> 00:02:29,760 Speaker 3: we end up putting our organizations in these constant holding patterns, 48 00:02:29,760 --> 00:02:31,959 Speaker 3: you know, always waiting for another few months, tell me 49 00:02:32,080 --> 00:02:34,359 Speaker 3: no more, always waiting for another few months, and tell 50 00:02:34,360 --> 00:02:37,839 Speaker 3: me more more, and then we've actually fallen behind everybody else. 51 00:02:37,919 --> 00:02:40,919 Speaker 3: You've got to be very purposeful and only wait when 52 00:02:40,960 --> 00:02:43,200 Speaker 3: that's the right thing to do. Now, there might be 53 00:02:43,240 --> 00:02:46,040 Speaker 3: a few decisions. If you're a manufacturing company deciding your 54 00:02:46,040 --> 00:02:48,519 Speaker 3: new site location, you might want to wait until after 55 00:02:48,560 --> 00:02:51,760 Speaker 3: the election, but the majority of our strategic decisions can 56 00:02:51,800 --> 00:02:54,040 Speaker 3: proceed as planned as long as you're ready for the 57 00:02:54,120 --> 00:02:57,680 Speaker 3: as long as you're very clear on your beliefs. So 58 00:02:57,720 --> 00:03:01,040 Speaker 3: we're saying, you know, we have this belief as an organization. 59 00:03:01,280 --> 00:03:03,600 Speaker 3: Because of this belief, this is the decision that we're 60 00:03:03,600 --> 00:03:06,799 Speaker 3: going to make. But I'm going to incrementally so kind 61 00:03:06,840 --> 00:03:09,960 Speaker 3: of peace by piece, invest in that decision as I 62 00:03:10,000 --> 00:03:12,960 Speaker 3: am testing my beliefs. So we can keep moving and 63 00:03:13,040 --> 00:03:16,240 Speaker 3: acting if we make decisions based on beliefs. But we've 64 00:03:16,240 --> 00:03:18,880 Speaker 3: got to keep testing those beliefs as we're executing. 65 00:03:19,400 --> 00:03:23,280 Speaker 2: Now, I'm a minority company, Rebecca, Yeah, and so there's 66 00:03:23,360 --> 00:03:27,640 Speaker 2: some diversity, diversity, equity inclusion. THEI fact, there's a movie 67 00:03:27,639 --> 00:03:31,120 Speaker 2: I right now that's anti DEI, and so certain companies 68 00:03:31,160 --> 00:03:35,120 Speaker 2: have set aside and we know that that the political 69 00:03:35,120 --> 00:03:38,280 Speaker 2: one political size of anti DEI saying yeah, in fact, 70 00:03:38,280 --> 00:03:39,000 Speaker 2: they've said. 71 00:03:38,760 --> 00:03:42,040 Speaker 1: That the VP is a DEI. Yeah, that's how she 72 00:03:42,080 --> 00:03:42,760 Speaker 1: got a position. 73 00:03:43,080 --> 00:03:46,800 Speaker 2: And so as a person who deals with companies like that, 74 00:03:46,960 --> 00:03:49,800 Speaker 2: then I'm I'm not saying the word fearful, but it 75 00:03:49,840 --> 00:03:53,240 Speaker 2: does make me wonder about opportunities that may not exist 76 00:03:54,040 --> 00:03:58,720 Speaker 2: if one side wins versus the democratic side wins, DEI 77 00:03:58,760 --> 00:04:01,760 Speaker 2: will probably prosper. Yeah, how should I view that and 78 00:04:01,840 --> 00:04:04,240 Speaker 2: how should deal with that? 79 00:04:04,680 --> 00:04:07,760 Speaker 3: It's a great question. Look, and we are in very 80 00:04:08,000 --> 00:04:11,640 Speaker 3: divisive times, right. We are very bifurcated as a country 81 00:04:11,640 --> 00:04:14,240 Speaker 3: between one side or another, and there's many of these 82 00:04:14,240 --> 00:04:16,919 Speaker 3: social topics are very clearly falling into one line or 83 00:04:16,920 --> 00:04:20,120 Speaker 3: the other. Now, my first challenge is always Now, there 84 00:04:20,160 --> 00:04:22,599 Speaker 3: will be a difference perhaps in regulation, like and what 85 00:04:22,720 --> 00:04:25,400 Speaker 3: is actually regulated, what is mandated, what is forced, But 86 00:04:25,440 --> 00:04:28,320 Speaker 3: that's not why most companies are doing their deb strategy. 87 00:04:28,360 --> 00:04:30,640 Speaker 3: They're doing it because it's part of their organizational purpose. 88 00:04:30,920 --> 00:04:32,960 Speaker 3: They're doing it because that's what their talent and employees 89 00:04:33,000 --> 00:04:35,839 Speaker 3: say that they want and say that they appreciate, and 90 00:04:35,880 --> 00:04:37,520 Speaker 3: so all of those things, as long as it's still 91 00:04:37,560 --> 00:04:40,200 Speaker 3: part of your organizational purpose, it's still Cordier strategy. We 92 00:04:40,200 --> 00:04:43,640 Speaker 3: should continue going forward with that. Now, again, we could 93 00:04:43,680 --> 00:04:45,599 Speaker 3: say that might affect some of the talent that I get, 94 00:04:45,640 --> 00:04:47,360 Speaker 3: It could affect some of the funding that I might 95 00:04:47,400 --> 00:04:50,400 Speaker 3: have access to, But as far as making those decisions, 96 00:04:50,400 --> 00:04:54,480 Speaker 3: think about my organization, my beliefs, my purpose, right then 97 00:04:54,520 --> 00:04:58,000 Speaker 3: I would still be making those same decisions along the way. Now, 98 00:04:58,120 --> 00:05:01,920 Speaker 3: one thing we could do burn strategy, we have different options. 99 00:05:02,200 --> 00:05:04,919 Speaker 3: We have an action to take action to get results. 100 00:05:04,960 --> 00:05:07,680 Speaker 3: We can also do something called acting to shape, where 101 00:05:07,680 --> 00:05:10,200 Speaker 3: we take purposeful action in the market, not to get 102 00:05:10,240 --> 00:05:13,080 Speaker 3: immediate results from my business now, but to shape the 103 00:05:13,240 --> 00:05:17,760 Speaker 3: environment in my favor. And so in strategy, especially growth strategies, 104 00:05:17,760 --> 00:05:19,719 Speaker 3: we've got to make sure we're taking advantage of all 105 00:05:19,760 --> 00:05:22,800 Speaker 3: of our stances, which include not just acting for results, 106 00:05:22,800 --> 00:05:25,280 Speaker 3: but acting to shape and acting to learn. So this 107 00:05:25,360 --> 00:05:27,919 Speaker 3: might be an instance where your organization needs to do 108 00:05:28,000 --> 00:05:30,680 Speaker 3: some shaping strategy as well, right. 109 00:05:30,800 --> 00:05:32,119 Speaker 1: And that's why I asked that question. 110 00:05:32,200 --> 00:05:36,080 Speaker 2: Sometimes these questions are personal, doctor River, So yes, that 111 00:05:36,160 --> 00:05:37,000 Speaker 2: was a personal question. 112 00:05:37,200 --> 00:05:39,960 Speaker 3: Ask me anything, asking individuals who are. 113 00:05:39,920 --> 00:05:42,200 Speaker 2: Listening to my show now, because we are all leaders, 114 00:05:42,240 --> 00:05:45,320 Speaker 2: and when you are a leader, you're always talking about 115 00:05:45,360 --> 00:05:49,960 Speaker 2: developing practical strategy. Yes, and I always say that because 116 00:05:50,120 --> 00:05:53,159 Speaker 2: these are uncertain times. You know, the interest rate went down, 117 00:05:53,360 --> 00:05:57,040 Speaker 2: gas princes are dropping, that may affect home mortgages, that 118 00:05:57,120 --> 00:06:01,000 Speaker 2: may affect inflation. They say it's a stable or that's 119 00:06:01,000 --> 00:06:03,240 Speaker 2: why they was able to drop the interest rate. 120 00:06:04,279 --> 00:06:05,280 Speaker 1: These are uncertain times. 121 00:06:05,320 --> 00:06:09,279 Speaker 2: What are the practical strategies for small businesses and entrepreneurs? 122 00:06:09,320 --> 00:06:10,600 Speaker 2: We're not talking about the big corporation. 123 00:06:10,920 --> 00:06:14,400 Speaker 3: Yeah, I want I want to talk to you. I 124 00:06:14,440 --> 00:06:16,400 Speaker 3: want to talk to people like you who are running 125 00:06:16,400 --> 00:06:18,840 Speaker 3: small businesses, which of course are the backbone of the 126 00:06:18,880 --> 00:06:22,920 Speaker 3: American economy. Now, before we can talk about practical strategies, though, 127 00:06:22,960 --> 00:06:25,080 Speaker 3: I want to talk about the word uncertainty. Okay, And 128 00:06:25,120 --> 00:06:27,440 Speaker 3: here's how I want you to define it. A serious 129 00:06:27,520 --> 00:06:30,720 Speaker 3: of future events which may or may not occur. Whether 130 00:06:30,800 --> 00:06:33,359 Speaker 3: or not those events are good or bad depends on 131 00:06:33,400 --> 00:06:35,760 Speaker 3: what we're trying to do and how we're set up. 132 00:06:36,080 --> 00:06:38,560 Speaker 3: So that's your job as an entrepreneur figure out what 133 00:06:38,560 --> 00:06:40,640 Speaker 3: you're trying to do and then set your business up 134 00:06:40,680 --> 00:06:43,359 Speaker 3: to succeed regardless of that situation in front of you. 135 00:06:43,760 --> 00:06:47,200 Speaker 3: So that's the first very critical step, and the second 136 00:06:47,240 --> 00:06:50,920 Speaker 3: one is setting your beliefs. We talked about this a 137 00:06:50,920 --> 00:06:53,440 Speaker 3: bit on DEI and B, but you know all of 138 00:06:53,480 --> 00:06:59,040 Speaker 3: these trends, you know, elections, interest rates, geopolitical instability, immigration policies. 139 00:06:59,320 --> 00:07:02,520 Speaker 3: These are trends, right. We don't actually do any strategy 140 00:07:02,520 --> 00:07:05,040 Speaker 3: by listing trends. Sit down with your team and say 141 00:07:05,040 --> 00:07:07,680 Speaker 3: what's our beliefs, what's our stance, and how these things 142 00:07:07,720 --> 00:07:12,240 Speaker 3: will go forward? And it's this sentence, I'm seeing X, 143 00:07:12,840 --> 00:07:16,080 Speaker 3: and we believe why, which means Z for us. And 144 00:07:16,120 --> 00:07:18,960 Speaker 3: if you just keep completing that sentence, we're seeing this 145 00:07:19,080 --> 00:07:22,720 Speaker 3: trend and we take this belief for the midterm, which 146 00:07:22,760 --> 00:07:26,120 Speaker 3: means this implication for us, then you're building yourself this 147 00:07:26,280 --> 00:07:28,960 Speaker 3: framework that you know which choices you're making based on 148 00:07:29,040 --> 00:07:32,200 Speaker 3: what beliefs. As those beliefs are affirmed, we're going to 149 00:07:32,240 --> 00:07:35,600 Speaker 3: invest more in those in those activities. As those beliefs 150 00:07:35,600 --> 00:07:38,600 Speaker 3: are not, we might start pausing and even stopping some 151 00:07:38,720 --> 00:07:41,960 Speaker 3: activities and replacing them with those where our beliefs are 152 00:07:42,000 --> 00:07:42,680 Speaker 3: still affirming. 153 00:07:43,600 --> 00:07:43,800 Speaker 1: We know. 154 00:07:43,840 --> 00:07:46,400 Speaker 2: It's really what basically what you're saying is that stay 155 00:07:46,440 --> 00:07:48,760 Speaker 2: strong in your beliefs, have a plan of action. Yeah, 156 00:07:48,760 --> 00:07:50,640 Speaker 2: you know, you know this is kind of like different. 157 00:07:50,680 --> 00:07:52,600 Speaker 2: You know, we always talk about budget. We always talking 158 00:07:52,560 --> 00:07:56,000 Speaker 2: about financial planning. That we're talking about structure planning. Yes, 159 00:07:56,600 --> 00:07:59,560 Speaker 2: the strategy being practical, that's what we're talking about right now. 160 00:07:59,720 --> 00:08:02,440 Speaker 3: Yes, Because here's the thing. Here's the thing, Kretie. As 161 00:08:02,480 --> 00:08:05,920 Speaker 3: we sit down to review strategies, we tend to start 162 00:08:05,960 --> 00:08:08,680 Speaker 3: these meetings with the question. We tend to start the 163 00:08:08,720 --> 00:08:12,040 Speaker 3: meetings with the question are we on track to plan? Right? 164 00:08:12,240 --> 00:08:13,960 Speaker 3: We love to ask our team if we're on track 165 00:08:14,000 --> 00:08:16,000 Speaker 3: to plan. I'm going to challenge you. I want you 166 00:08:16,080 --> 00:08:18,440 Speaker 3: to ask your team a different question at the beginning 167 00:08:18,480 --> 00:08:22,160 Speaker 3: of the review meeting. Instead, ask the question, has the 168 00:08:22,280 --> 00:08:23,480 Speaker 3: situation changed? 169 00:08:23,800 --> 00:08:26,960 Speaker 4: Please don't go anywhere. We'll be right back with more 170 00:08:27,040 --> 00:08:36,880 Speaker 4: Money Making Conversations Masterclass. Welcome back to the Money Making 171 00:08:36,920 --> 00:08:40,080 Speaker 4: Conversations Masterclass hosted by Rashaan McDonald. 172 00:08:40,400 --> 00:08:45,280 Speaker 3: Right has the situation changed? Because see, sometimes being on 173 00:08:45,360 --> 00:08:47,360 Speaker 3: track to plan is not a good thing if the 174 00:08:47,400 --> 00:08:51,679 Speaker 3: situation's change, and asking that question takes the assumption there 175 00:08:51,760 --> 00:08:53,760 Speaker 3: was only one track and we got it right the 176 00:08:53,760 --> 00:08:56,559 Speaker 3: first time. So I like to start my review meetings 177 00:08:56,600 --> 00:09:00,000 Speaker 3: with the question has a situation changed? Are our beliefs 178 00:09:00,080 --> 00:09:03,080 Speaker 3: still tracking? If so, our strategy should be two. If 179 00:09:03,120 --> 00:09:05,800 Speaker 3: our beliefs aren't track, here not affirm we might need 180 00:09:05,840 --> 00:09:08,200 Speaker 3: to replace something we're doing, because here's the cool thing 181 00:09:08,240 --> 00:09:12,800 Speaker 3: about strategy. It can and should change as we're executing, 182 00:09:13,280 --> 00:09:15,800 Speaker 3: as we're learning and bringing new information in. 183 00:09:17,520 --> 00:09:22,160 Speaker 2: Okay, Now here's something that's interesting. Team building? Yes, okay, 184 00:09:22,559 --> 00:09:24,880 Speaker 2: I hear that a lot. I'm in fact that as 185 00:09:24,920 --> 00:09:27,160 Speaker 2: a small company, I'm about to help my first team 186 00:09:27,240 --> 00:09:30,360 Speaker 2: building all right, event you know, I'm a ward winding cook, 187 00:09:30,400 --> 00:09:31,560 Speaker 2: so I always cook at the office. 188 00:09:31,600 --> 00:09:34,480 Speaker 3: But oh I'm jealous and make score an insight to 189 00:09:34,520 --> 00:09:35,320 Speaker 3: the steam building thing. 190 00:09:35,400 --> 00:09:40,000 Speaker 2: Now, yes, and so, so tell me the value of 191 00:09:40,240 --> 00:09:42,840 Speaker 2: team building within the company. 192 00:09:44,840 --> 00:09:48,199 Speaker 3: Human beings crave connectivity, and as much as we speak 193 00:09:48,240 --> 00:09:52,360 Speaker 3: about you know, fully remote offices and AI replacing human beings, 194 00:09:52,480 --> 00:09:56,040 Speaker 3: I'm not yet convinced that human beings don't crave connectivity 195 00:09:56,040 --> 00:09:58,480 Speaker 3: with others and wanting to work for an organization where 196 00:09:58,520 --> 00:10:01,760 Speaker 3: they have aligned per with others. Right, and are striving 197 00:10:01,800 --> 00:10:05,240 Speaker 3: towards the same event, and so there's a higher level, right, 198 00:10:05,280 --> 00:10:08,560 Speaker 3: which is that there's also a more execution level. Why 199 00:10:08,640 --> 00:10:12,400 Speaker 3: these team building things matter is because one of the 200 00:10:12,440 --> 00:10:17,720 Speaker 3: biggest differentiators of organizations from super small to super large 201 00:10:18,280 --> 00:10:22,040 Speaker 3: do really well in external uncertainty, which we've been speaking about, 202 00:10:22,320 --> 00:10:26,040 Speaker 3: is they build something called internal predictability. And it's a 203 00:10:26,040 --> 00:10:28,880 Speaker 3: little bit non sexy phrase, I know, but this is 204 00:10:28,920 --> 00:10:31,360 Speaker 3: what sets companies apart who do really well when the 205 00:10:31,400 --> 00:10:34,440 Speaker 3: world around them is changing, is they build something called 206 00:10:34,559 --> 00:10:37,640 Speaker 3: internal predictability. And it comes to show when you can 207 00:10:37,679 --> 00:10:40,319 Speaker 3: answer yes to four questions. Okay, and I won't ask 208 00:10:40,360 --> 00:10:41,640 Speaker 3: you to say if you can say yes, but I 209 00:10:41,640 --> 00:10:43,720 Speaker 3: want you to think about your team. Here's the four questions. 210 00:10:44,160 --> 00:10:47,000 Speaker 3: Can everyone on your teams say yes too. I know 211 00:10:47,040 --> 00:10:49,959 Speaker 3: what we're trying to achieve and why it matters. That's 212 00:10:50,040 --> 00:10:52,360 Speaker 3: question one. I know we're trying to achieve and why 213 00:10:52,400 --> 00:10:57,240 Speaker 3: it matters. Question two, I know where critical decisions take place. 214 00:10:57,920 --> 00:11:00,600 Speaker 3: Question three, I can rely on other to do what 215 00:11:00,679 --> 00:11:04,040 Speaker 3: they say they will do. In question four, when I 216 00:11:04,160 --> 00:11:08,120 Speaker 3: do adapt, it's recognized and rewarded. How do you do 217 00:11:08,200 --> 00:11:10,360 Speaker 3: on the four questions of internal predictability. 218 00:11:10,480 --> 00:11:16,120 Speaker 2: Well, I think that two and four yeah, superstar, all right, 219 00:11:16,240 --> 00:11:19,679 Speaker 2: one in three shakey, Okay. 220 00:11:20,160 --> 00:11:23,200 Speaker 3: So here's here's the bad news. You need all four 221 00:11:23,400 --> 00:11:25,840 Speaker 3: to build this element. And that goes back to why 222 00:11:25,920 --> 00:11:28,320 Speaker 3: team building is so important, because these things about the 223 00:11:28,360 --> 00:11:31,160 Speaker 3: reliability are so much easier when we know the people 224 00:11:31,160 --> 00:11:33,640 Speaker 3: on the other side of that commitment. The decision making 225 00:11:33,960 --> 00:11:37,040 Speaker 3: so much easier to route the decisions to the right place. 226 00:11:37,320 --> 00:11:39,559 Speaker 3: But tell me more on how you did well. 227 00:11:39,559 --> 00:11:42,120 Speaker 2: I meant tell you if you know, just overall, because 228 00:11:42,160 --> 00:11:44,320 Speaker 2: this is a good conversation regards to I hope people 229 00:11:44,360 --> 00:11:47,160 Speaker 2: who are listening to taking all this in because it's 230 00:11:47,160 --> 00:11:50,240 Speaker 2: about honesty. You know what I've done in the last 231 00:11:50,320 --> 00:11:52,640 Speaker 2: I say year and a half, doctor Rebecca, is. 232 00:11:52,559 --> 00:11:55,920 Speaker 1: That I have been honest about my flaws. 233 00:11:56,360 --> 00:11:59,880 Speaker 2: And in other words, I reset my company in April 234 00:12:00,080 --> 00:12:02,840 Speaker 2: twenty twenty three, and I've looked back and I went 235 00:12:02,920 --> 00:12:06,080 Speaker 2: the employees I have now and employees I have previously. 236 00:12:06,120 --> 00:12:09,480 Speaker 2: The ployeres I have previously can't even work for me now. 237 00:12:09,920 --> 00:12:11,800 Speaker 2: So I had to make that honest reset. And I 238 00:12:11,840 --> 00:12:14,560 Speaker 2: think that when I go through these courses one through four, 239 00:12:15,120 --> 00:12:18,080 Speaker 2: I evaluate them based on the fact that I'm in 240 00:12:18,120 --> 00:12:23,360 Speaker 2: the process of maturing as a leader. I also being 241 00:12:23,400 --> 00:12:25,480 Speaker 2: more open to like I said, I'm doing a team 242 00:12:25,520 --> 00:12:29,080 Speaker 2: building event. I always felt that, you know, snacks at 243 00:12:29,080 --> 00:12:32,360 Speaker 2: the office, come in, you got a cake waiting, and 244 00:12:32,360 --> 00:12:34,840 Speaker 2: then we'll share a cake and then go to work 245 00:12:35,200 --> 00:12:39,040 Speaker 2: where I'm actually actually setting aside in the moment shutting 246 00:12:39,080 --> 00:12:39,880 Speaker 2: down activity. 247 00:12:40,280 --> 00:12:42,000 Speaker 1: We finished the event, go home. 248 00:12:42,280 --> 00:12:45,960 Speaker 2: And so I have built my whole career as an individual, 249 00:12:46,600 --> 00:12:51,240 Speaker 2: and as an individual, translating that to a company has 250 00:12:51,280 --> 00:12:55,320 Speaker 2: been difficult because I've been winning by myself, and so 251 00:12:55,480 --> 00:12:57,360 Speaker 2: that's been the term for me when I go through 252 00:12:57,400 --> 00:13:00,359 Speaker 2: these questions, because understand. 253 00:13:00,360 --> 00:13:03,480 Speaker 1: That as a solo artist, oh you're all star. 254 00:13:04,160 --> 00:13:07,040 Speaker 2: You run at a company, you have to value other 255 00:13:07,120 --> 00:13:11,360 Speaker 2: people's feelings. I tell you some things like because I 256 00:13:11,400 --> 00:13:13,280 Speaker 2: get to work on time. And so I had to 257 00:13:13,360 --> 00:13:16,120 Speaker 2: understand sit down with my hr Sa Rashaan, give people 258 00:13:16,120 --> 00:13:19,040 Speaker 2: a little window, you know, don't don't you know they 259 00:13:19,080 --> 00:13:22,960 Speaker 2: might be eight oh five, eight oh six, don't hold 260 00:13:23,000 --> 00:13:27,800 Speaker 2: them to that same brand that you're hell holding yourself to. 261 00:13:28,160 --> 00:13:30,480 Speaker 2: Because other people have traffic, they come from different loans, 262 00:13:30,520 --> 00:13:32,840 Speaker 2: they might have a flat tie, all these different things 263 00:13:32,840 --> 00:13:36,199 Speaker 2: and put into perspective. So these questions that you asked 264 00:13:36,240 --> 00:13:39,520 Speaker 2: me are working for me now. But if you'd asked 265 00:13:39,559 --> 00:13:42,680 Speaker 2: me a year ago, I'd have been a failure on 266 00:13:42,800 --> 00:13:43,360 Speaker 2: all four. 267 00:13:43,960 --> 00:13:47,400 Speaker 3: And that again, this internal predictability. That's the secret sauce. 268 00:13:47,400 --> 00:13:50,760 Speaker 3: We could talk about all the external uncertainty, but doing 269 00:13:50,800 --> 00:13:53,080 Speaker 3: well on it it's building this internal predictability because you 270 00:13:53,120 --> 00:13:55,520 Speaker 3: just said it. Look, growth is a team sport, right, 271 00:13:55,559 --> 00:13:58,199 Speaker 3: it's not an individual one. We're playing football, not tennis 272 00:13:58,400 --> 00:14:01,360 Speaker 3: when we're trying to grow urban ISAs. And that's why 273 00:14:01,400 --> 00:14:04,120 Speaker 3: it's so hard. Now doable, very doable. Don't want to 274 00:14:04,160 --> 00:14:06,400 Speaker 3: make it sound to any listener like it's not doable. 275 00:14:06,640 --> 00:14:09,120 Speaker 3: But you've got to commit to having a gross strategy 276 00:14:09,320 --> 00:14:11,760 Speaker 3: because it's not just about having the strategy, it's about 277 00:14:11,760 --> 00:14:14,800 Speaker 3: committing to building the capability of growth with your team. 278 00:14:15,240 --> 00:14:18,040 Speaker 3: But you use the critical word there, use the word reset, 279 00:14:18,320 --> 00:14:21,120 Speaker 3: and that I love hearing that word because reset is 280 00:14:21,160 --> 00:14:23,840 Speaker 3: the power move. You know, it's very easy to say, 281 00:14:23,880 --> 00:14:27,400 Speaker 3: you know, don't just survive, thrive, right, But organizations and 282 00:14:27,560 --> 00:14:30,480 Speaker 3: entrepreneurs who are willing to go through these purposeful resets, 283 00:14:30,840 --> 00:14:33,480 Speaker 3: that's a power booth. Being able to thrive through different 284 00:14:33,560 --> 00:14:35,040 Speaker 3: changing external conditions. 285 00:14:36,280 --> 00:14:46,239 Speaker 2: Well your bore reset, okay, capital, I'm. 286 00:14:43,000 --> 00:14:45,720 Speaker 3: Trying the power of the reset, the power of the reset. 287 00:14:45,680 --> 00:14:48,120 Speaker 1: Power to reset, you know. But we needs uncertainy times. 288 00:14:48,160 --> 00:14:50,480 Speaker 2: And that's why when I saw an opportunity to bring in, 289 00:14:50,600 --> 00:14:54,360 Speaker 2: I wanted to reset my audience because we all ain't 290 00:14:54,400 --> 00:14:56,600 Speaker 2: on certain times. And when this election happens, you're still 291 00:14:56,600 --> 00:14:58,800 Speaker 2: going to be under certain time. Yes, because yes, a 292 00:14:58,800 --> 00:15:02,320 Speaker 2: lot of things are done political, you know, and I 293 00:15:02,400 --> 00:15:04,920 Speaker 2: think kind of convenient. The gas prices are dropping and 294 00:15:04,960 --> 00:15:08,960 Speaker 2: we yeah, election times coming up, and interest rates dropping, 295 00:15:08,960 --> 00:15:14,000 Speaker 2: the election drop, ye, when the election happens, and how 296 00:15:14,040 --> 00:15:15,800 Speaker 2: the party wins, are they going to go back up? 297 00:15:16,360 --> 00:15:18,760 Speaker 2: You know, that type of volatility. But I'm gonna talk 298 00:15:18,760 --> 00:15:20,640 Speaker 2: about I'm gon going a little deeper. When I hear 299 00:15:20,640 --> 00:15:25,040 Speaker 2: people talking about immigration, trade and offshore exploration and fracking 300 00:15:25,080 --> 00:15:28,360 Speaker 2: and all that stuff as they small business, we're hitting 301 00:15:28,480 --> 00:15:31,640 Speaker 2: things because immigration can affect everybody. 302 00:15:31,720 --> 00:15:33,600 Speaker 1: Yes, sorry, it does affect everybody. 303 00:15:34,240 --> 00:15:36,320 Speaker 2: How do we look at these things when we're watching TV, 304 00:15:36,680 --> 00:15:40,000 Speaker 2: watching these people making decisions and voting, and half the 305 00:15:40,040 --> 00:15:42,680 Speaker 2: country is this side of the table, and half the 306 00:15:42,680 --> 00:15:44,680 Speaker 2: country is this side of the table. How is a 307 00:15:44,840 --> 00:15:48,960 Speaker 2: gross from a gross strategy standpoint, how do we react? 308 00:15:49,960 --> 00:15:52,840 Speaker 3: Well, I'm not being silly when I say take a breath. 309 00:15:52,920 --> 00:15:55,760 Speaker 3: Sometimes right in the American news cycle, take a breath 310 00:15:55,760 --> 00:15:59,520 Speaker 3: and go back to there's this very simple question I 311 00:15:59,560 --> 00:16:02,280 Speaker 3: am and we've already said this question. I am seeing 312 00:16:02,520 --> 00:16:05,400 Speaker 3: X and I believe why, which means Z for us. 313 00:16:06,040 --> 00:16:08,280 Speaker 3: And you know we're seeing these things in immigration, Well, 314 00:16:08,280 --> 00:16:10,320 Speaker 3: what's our belief How is it going to pan out 315 00:16:10,320 --> 00:16:12,160 Speaker 3: over the next two to three years and what would 316 00:16:12,160 --> 00:16:15,000 Speaker 3: that mean for us? And here's what I found with Sean. 317 00:16:15,000 --> 00:16:17,320 Speaker 3: If you force your team and force sounds bad, but 318 00:16:17,360 --> 00:16:19,280 Speaker 3: you know, if you work with your team to go 319 00:16:19,360 --> 00:16:22,640 Speaker 3: through these you realize a lot of these trends won't 320 00:16:22,680 --> 00:16:25,600 Speaker 3: really have an impact on your strategy. They're noise. A 321 00:16:25,640 --> 00:16:29,040 Speaker 3: lot of trends are noise. Only a few will truly 322 00:16:29,160 --> 00:16:31,600 Speaker 3: impact our choices. So here's what I like to do. 323 00:16:31,680 --> 00:16:33,560 Speaker 3: I like to take all of those trends we're talking 324 00:16:33,560 --> 00:16:36,720 Speaker 3: about and complete that sentence I'm seeing X and we 325 00:16:36,840 --> 00:16:39,560 Speaker 3: believe why, which means Z for us. And then I 326 00:16:39,640 --> 00:16:41,400 Speaker 3: want you to rank them. You know, in the Office 327 00:16:41,400 --> 00:16:44,640 Speaker 3: of Virtual get out that classic two by two and 328 00:16:44,760 --> 00:16:48,320 Speaker 3: rank them by impact to our industry and criticality to 329 00:16:48,360 --> 00:16:51,000 Speaker 3: our choices, and you'll see that a lot of things 330 00:16:51,080 --> 00:16:55,400 Speaker 3: are really moving the macro environment our industry, but they're 331 00:16:55,440 --> 00:16:57,080 Speaker 3: not really going to impact our choices. You know, we're 332 00:16:57,080 --> 00:16:59,920 Speaker 3: already there, or we've got plenty of time. Others might 333 00:16:59,920 --> 00:17:02,600 Speaker 3: be super critical to us. And then just focus your 334 00:17:02,640 --> 00:17:05,240 Speaker 3: time on those choices and those trends that meet both 335 00:17:05,280 --> 00:17:07,639 Speaker 3: of those things. But I've got something else. One of 336 00:17:07,720 --> 00:17:10,960 Speaker 3: my favorite exercises to do when I've got all of 337 00:17:10,960 --> 00:17:13,080 Speaker 3: these big trends is here's what I do with Sean 338 00:17:13,560 --> 00:17:16,320 Speaker 3: I cast. I tell my team, look, let's stop asking 339 00:17:16,359 --> 00:17:19,679 Speaker 3: what could happen, because here's the bad news slash good news. 340 00:17:19,800 --> 00:17:21,800 Speaker 3: I can't predict the future, and I don't think you 341 00:17:21,800 --> 00:17:25,240 Speaker 3: can predict the future, right. But what I want to 342 00:17:25,240 --> 00:17:27,359 Speaker 3: do with my team is get great at making good 343 00:17:27,359 --> 00:17:30,560 Speaker 3: decisions even though I can't make great predictions. So I 344 00:17:30,720 --> 00:17:33,600 Speaker 3: challenge teams stop spending more and more time trying to 345 00:17:33,640 --> 00:17:36,520 Speaker 3: predict the future, trying to do scenario planning, trying to 346 00:17:36,560 --> 00:17:39,800 Speaker 3: do trend setting. Instead, we're building the capability and making 347 00:17:39,800 --> 00:17:43,000 Speaker 3: great decisions even though we can't make great predictions. So 348 00:17:43,040 --> 00:17:46,200 Speaker 3: I change the question instead of asking what could happen? 349 00:17:46,560 --> 00:17:49,800 Speaker 3: Ask what could make us and what could break us. 350 00:17:50,600 --> 00:17:54,040 Speaker 3: Most things that happen, even with you know, a Trump presidency, 351 00:17:54,119 --> 00:17:56,080 Speaker 3: are still going to fall under the bell curve, which 352 00:17:56,119 --> 00:17:59,320 Speaker 3: means roughly within the realm of profitability. But there's going 353 00:17:59,359 --> 00:18:02,160 Speaker 3: to be some tales, some outside events that are big 354 00:18:02,240 --> 00:18:07,520 Speaker 3: risks and are big opportunities. Most people, even entrepreneurs, are 355 00:18:07,560 --> 00:18:11,680 Speaker 3: great at answering what could kill us. They're terrible about 356 00:18:11,720 --> 00:18:13,280 Speaker 3: saying like what could make us? And go to call 357 00:18:13,320 --> 00:18:16,320 Speaker 3: them kickers and killers? What could make us and what 358 00:18:16,359 --> 00:18:18,600 Speaker 3: could break us? And you sit down with your team 359 00:18:18,600 --> 00:18:20,840 Speaker 3: and you say, okay, here's the trends for each of 360 00:18:20,880 --> 00:18:24,119 Speaker 3: these trends. What are five kickers? What are five ways 361 00:18:24,160 --> 00:18:26,560 Speaker 3: this trend could be a growth opportunity for us? And 362 00:18:26,600 --> 00:18:29,120 Speaker 3: you've got to train your brain. You've got to start 363 00:18:29,200 --> 00:18:32,000 Speaker 3: with the kickers. Because every team I work with, and 364 00:18:32,040 --> 00:18:35,560 Speaker 3: I'm not being hyperbolic, every team I work with can 365 00:18:35,600 --> 00:18:39,560 Speaker 3: give me twenty killers in five minutes. Every team takes 366 00:18:39,600 --> 00:18:42,720 Speaker 3: a long time to get down to five kickers. We 367 00:18:42,840 --> 00:18:46,800 Speaker 3: have not trained our brains to see big, uncertain things 368 00:18:46,800 --> 00:18:49,800 Speaker 3: as growth opportunities. So you've got to build that capability. 369 00:18:50,040 --> 00:18:51,760 Speaker 3: So again, you sit with your team and I'm going 370 00:18:51,760 --> 00:18:53,359 Speaker 3: to check for your homework on this. When you're Sean, 371 00:18:53,400 --> 00:18:55,840 Speaker 3: You're going to ask them what could make us and 372 00:18:55,880 --> 00:18:58,040 Speaker 3: what could break us? And what I like to do 373 00:18:58,119 --> 00:19:00,399 Speaker 3: is say you've got to do ten kickers before he 374 00:19:00,440 --> 00:19:03,080 Speaker 3: can do any killers, because this is how we're going 375 00:19:03,160 --> 00:19:06,320 Speaker 3: to start building our brains as a team. That all 376 00:19:06,400 --> 00:19:09,280 Speaker 3: of these trends contain an opportunity for those who are 377 00:19:09,280 --> 00:19:11,800 Speaker 3: willing to look for it and then shape or learn 378 00:19:11,880 --> 00:19:12,399 Speaker 3: to grab it. 379 00:19:13,600 --> 00:19:16,359 Speaker 2: You know, this is so cool because of the fact 380 00:19:16,359 --> 00:19:21,480 Speaker 2: that you know when you when you out there, trusted yourself. 381 00:19:21,880 --> 00:19:26,719 Speaker 2: I'm gonna tell you something about me, Dr Rebecca. I've 382 00:19:26,880 --> 00:19:30,080 Speaker 2: always had people around me that have known me for 383 00:19:30,119 --> 00:19:32,879 Speaker 2: a long time working for me, and I will be 384 00:19:32,920 --> 00:19:35,800 Speaker 2: honest with you that tended that turned out to be 385 00:19:35,800 --> 00:19:40,680 Speaker 2: a flaw in my business model because people they think 386 00:19:40,720 --> 00:19:44,800 Speaker 2: they know you, they have stereotypes they've developed about you, 387 00:19:45,359 --> 00:19:47,119 Speaker 2: and then all of a sudden, so they function a 388 00:19:47,160 --> 00:19:51,399 Speaker 2: way instead of being an active thinking peryer. Well, Rashan, 389 00:19:51,720 --> 00:19:53,920 Speaker 2: you know he's gonna do that anyway. Rashaan's going to 390 00:19:54,000 --> 00:19:56,040 Speaker 2: do that anyway. So I've learned this might be a 391 00:19:56,080 --> 00:19:58,080 Speaker 2: recommendation of other people out there when they hear these 392 00:19:58,400 --> 00:20:01,320 Speaker 2: things coming to my office, that hire the right person 393 00:20:01,520 --> 00:20:04,080 Speaker 2: for the position. Anybody you hire, I don't care if 394 00:20:04,080 --> 00:20:06,160 Speaker 2: your sister or brother make them feel out an application. 395 00:20:07,400 --> 00:20:09,920 Speaker 2: Everybody you hire should have a resume. They shouldn't just 396 00:20:10,000 --> 00:20:13,920 Speaker 2: be somebody you know. Their skill sets should have value, 397 00:20:14,240 --> 00:20:17,960 Speaker 2: not just value to that one, but the value to 398 00:20:18,240 --> 00:20:20,720 Speaker 2: several things within your company. Because you're a small business, 399 00:20:20,920 --> 00:20:24,000 Speaker 2: and so the people I have working for me now 400 00:20:24,200 --> 00:20:27,400 Speaker 2: don't know me. I hire them on what they could 401 00:20:27,440 --> 00:20:33,080 Speaker 2: do for me. And previously, prior to the reset, I 402 00:20:33,200 --> 00:20:37,480 Speaker 2: hire people who knew me and didn't really take in 403 00:20:37,680 --> 00:20:43,040 Speaker 2: strong consideration about their work history, about their resume, and 404 00:20:43,119 --> 00:20:45,280 Speaker 2: about what they can do for me five or ten 405 00:20:45,359 --> 00:20:48,119 Speaker 2: years from now. And that's when the growth strategy that 406 00:20:48,240 --> 00:20:49,840 Speaker 2: you're talking about is so important. 407 00:20:49,920 --> 00:20:53,480 Speaker 3: Correct, Yes, absolutely, Yeah. You want to bring a team 408 00:20:53,520 --> 00:20:56,640 Speaker 3: around you who is going to share this commitment to growth. 409 00:20:57,040 --> 00:21:00,880 Speaker 3: And while there's comfort around working with people who know us, 410 00:21:00,960 --> 00:21:03,879 Speaker 3: you leads into a tramp if they make these implicit assumptions, 411 00:21:04,160 --> 00:21:05,959 Speaker 3: you know, they just assume they know what you're gonna do. 412 00:21:06,000 --> 00:21:07,719 Speaker 3: They just assume you know where we're going to go 413 00:21:08,240 --> 00:21:11,119 Speaker 3: and so we're going away from that making great decisions 414 00:21:11,200 --> 00:21:13,840 Speaker 3: even though we can't make great predictions. Right. So you 415 00:21:13,880 --> 00:21:15,400 Speaker 3: can build it with people you know, but you've got 416 00:21:15,400 --> 00:21:17,840 Speaker 3: to be very purposeful about it. Right. But I like 417 00:21:17,920 --> 00:21:20,720 Speaker 3: to be very clear talent coming in, do we have 418 00:21:20,760 --> 00:21:22,960 Speaker 3: this very clear role that we know that they're playing 419 00:21:23,000 --> 00:21:25,080 Speaker 3: for us. Or here's I like to divide it. Because 420 00:21:25,080 --> 00:21:27,920 Speaker 3: you're a small business. You can't just hire anybody, right, right, 421 00:21:28,000 --> 00:21:31,440 Speaker 3: It split all of your hires into two right, Either 422 00:21:31,560 --> 00:21:33,879 Speaker 3: what I call a tour of duty, as in I 423 00:21:33,960 --> 00:21:37,040 Speaker 3: have one very specific thing, like maybe I need to 424 00:21:37,600 --> 00:21:40,000 Speaker 3: build a CRM system for the first time and integrate 425 00:21:40,000 --> 00:21:43,040 Speaker 3: it with my old systems. Maybe I want to open 426 00:21:43,080 --> 00:21:46,480 Speaker 3: a new product line or go into a new state. Right, 427 00:21:46,480 --> 00:21:48,280 Speaker 3: So a very specific tour of duty. But you know 428 00:21:48,320 --> 00:21:51,000 Speaker 3: when you make that hire, when this is completed, I 429 00:21:51,080 --> 00:21:53,320 Speaker 3: might not need this individual anymore. But you're being very 430 00:21:53,320 --> 00:21:55,439 Speaker 3: purposeful about this. You're gonna hire the perfect person for 431 00:21:55,560 --> 00:21:59,879 Speaker 3: that job. Or you hire for what I call repurposability, 432 00:22:00,040 --> 00:22:02,280 Speaker 3: which I made up that word to be clear, which 433 00:22:02,320 --> 00:22:05,080 Speaker 3: means this person has this skill set as I constantly 434 00:22:05,160 --> 00:22:08,359 Speaker 3: reset my business, this individual has a skill set that 435 00:22:08,400 --> 00:22:12,280 Speaker 3: can constantly repurpose for value creation. And I like to 436 00:22:12,320 --> 00:22:14,879 Speaker 3: just put everyone in two streams because we tend to 437 00:22:14,960 --> 00:22:17,920 Speaker 3: overhire for kind of a jack of all trades. You know, well, 438 00:22:17,960 --> 00:22:20,280 Speaker 3: this person can do this and that and that, but 439 00:22:20,320 --> 00:22:23,880 Speaker 3: if you really force yourself, no, as a small business, 440 00:22:23,880 --> 00:22:26,280 Speaker 3: every hire has to be very purposeful. This is a 441 00:22:26,280 --> 00:22:29,399 Speaker 3: tour of duty or repurposability for value creation. 442 00:22:30,880 --> 00:22:33,440 Speaker 2: We know as we wrap up this interview, Yah, I've 443 00:22:33,520 --> 00:22:34,720 Speaker 2: used the word reset a lot. 444 00:22:35,119 --> 00:22:36,640 Speaker 3: Yeah, and I love it, and I love it you're 445 00:22:36,640 --> 00:22:39,320 Speaker 3: speaking my love language by using the word reset y because. 446 00:22:39,119 --> 00:22:41,000 Speaker 1: I didn't want to bring that up early. 447 00:22:40,800 --> 00:22:43,720 Speaker 2: On because that's your book, Survive, Reset, Rive, because I 448 00:22:43,720 --> 00:22:47,360 Speaker 2: wanted to personalize it and let you understand that one 449 00:22:47,359 --> 00:22:49,840 Speaker 2: of the things that motivated me for this interview. Because 450 00:22:50,200 --> 00:22:53,560 Speaker 2: I'm doing that and more importantly, give us a brief 451 00:22:53,640 --> 00:22:57,120 Speaker 2: overview of your book and encourage us to and motivate 452 00:22:57,200 --> 00:23:01,240 Speaker 2: us because it is Survive, Reset and thrive, leading breakthrough 453 00:23:01,280 --> 00:23:03,720 Speaker 2: growth strategy in bottatal times. 454 00:23:04,000 --> 00:23:07,639 Speaker 3: Lois Yes, thank you. And the notion is growth is 455 00:23:07,680 --> 00:23:10,600 Speaker 3: a loop, not aligned. Is that if we really want 456 00:23:10,640 --> 00:23:14,560 Speaker 3: to constantly grow our businesses regardless of the environment around us, 457 00:23:14,760 --> 00:23:17,639 Speaker 3: we need to embrace this loop thinking, and it's constantly 458 00:23:17,640 --> 00:23:20,800 Speaker 3: going through this loop of survive or stabilize when the 459 00:23:20,840 --> 00:23:23,840 Speaker 3: market throws a shock at us, reset or change when 460 00:23:23,840 --> 00:23:26,680 Speaker 3: the situation around us changes, then go back to being 461 00:23:26,720 --> 00:23:30,840 Speaker 3: a thriving organization. And as an entrepreneur, it's the movement 462 00:23:30,880 --> 00:23:34,160 Speaker 3: across these three modes that are just as powerful as 463 00:23:34,240 --> 00:23:36,600 Speaker 3: a place within each one. And in the book I 464 00:23:36,640 --> 00:23:39,280 Speaker 3: Guide Entrepreneurs of how can you be better at surviving 465 00:23:39,320 --> 00:23:41,520 Speaker 3: and move out of that phase faster? How can you 466 00:23:41,560 --> 00:23:44,400 Speaker 3: do a really good reset? Then what does it take 467 00:23:44,480 --> 00:23:47,480 Speaker 3: to be one of these thriving organizations that can grow 468 00:23:47,560 --> 00:23:49,480 Speaker 3: through any market circumstances? 469 00:23:49,960 --> 00:23:52,360 Speaker 1: Wow, thank you for coming on my show, Money. 470 00:23:52,200 --> 00:23:54,240 Speaker 3: Made No Thank you so much for having me. It 471 00:23:54,320 --> 00:23:55,399 Speaker 3: was that an absolute pleasure. 472 00:23:55,680 --> 00:23:58,720 Speaker 2: Well, you know it's really great because you know, I 473 00:23:58,760 --> 00:24:02,399 Speaker 2: got personal, which is it's unusual for my show, but 474 00:24:02,480 --> 00:24:04,439 Speaker 2: I felt that this is what had to be an 475 00:24:04,480 --> 00:24:07,400 Speaker 2: honest show. When you talk about resetting and you're starting challenging, 476 00:24:07,480 --> 00:24:11,080 Speaker 2: I'm living these same volatile times that my listeners are, 477 00:24:11,880 --> 00:24:14,600 Speaker 2: and so I'm that same entrepreneur, I'm that same person 478 00:24:14,640 --> 00:24:17,879 Speaker 2: dealing with DEI. I'm that same person who has to 479 00:24:17,920 --> 00:24:20,800 Speaker 2: cast a vote, and that vote will make a difference 480 00:24:20,840 --> 00:24:22,399 Speaker 2: in this country and we're gonna have to deal with 481 00:24:22,440 --> 00:24:25,040 Speaker 2: it for four years. What you've allowed by coming on 482 00:24:25,080 --> 00:24:28,400 Speaker 2: this show today, Doctor Rebecca, is that Humpkins. Is that 483 00:24:29,080 --> 00:24:33,680 Speaker 2: you allowed me to say, Rushan, don't be comparalyzed by 484 00:24:33,720 --> 00:24:37,960 Speaker 2: the situation. Continue to move forward, continue to have growth strategy, 485 00:24:38,280 --> 00:24:43,359 Speaker 2: continue to have team team building events. Understand your employees 486 00:24:43,440 --> 00:24:46,879 Speaker 2: have a voice, Acknowledge their voice. Implement some of the 487 00:24:46,920 --> 00:24:49,359 Speaker 2: things that work within your company. This is what I 488 00:24:49,480 --> 00:24:51,840 Speaker 2: might take away and hopefully take away from the people 489 00:24:51,840 --> 00:24:54,200 Speaker 2: who enjoy this interview. Thank you again for coming on 490 00:24:54,280 --> 00:24:55,919 Speaker 2: Money Making Conversation Masterclass. 491 00:24:56,280 --> 00:24:57,280 Speaker 3: Thank you my pleasure. 492 00:24:58,280 --> 00:25:01,520 Speaker 2: This has been another edition of Money Making Conversation Masterclass 493 00:25:01,600 --> 00:25:04,680 Speaker 2: hosted by me Rushaun McDonald. Thank you to our guests 494 00:25:04,760 --> 00:25:07,280 Speaker 2: on the show today, and thank you for listening to 495 00:25:07,400 --> 00:25:09,760 Speaker 2: audience now. If you want to listen to any episode 496 00:25:09,840 --> 00:25:11,879 Speaker 2: I want to be a guest on the show, visit 497 00:25:12,160 --> 00:25:14,160 Speaker 2: Moneymakingconversations dot com. 498 00:25:14,160 --> 00:25:16,920 Speaker 1: Our social media handle is money Making Conversation. 499 00:25:17,359 --> 00:25:19,760 Speaker 2: Join us next week and remember to always leave with 500 00:25:19,840 --> 00:25:20,400 Speaker 2: your gifts. 501 00:25:20,720 --> 00:25:21,280 Speaker 1: Keep winning