Speaker 1: When you subscribe to Bloomberg, you will get more than news.
Speaker 1: You will get inspiration to feed your ambition. You will
Speaker 1: put a woman on Mars. You will refreeze the ice caps.
Speaker 1: You will be the first chief crypto officer. You will
Speaker 1: power change and redefine the future. But before you invent, pioneer, disrupt,
Speaker 1: before you change the world Bloomberg. Discover more at bloomberg
Speaker 1: dot com slash. You will. If dog people made dog food,
Speaker 1: it wouldn't be sold in a fifty pound bag in
Speaker 1: the hardware aisle by the shoe polish. It would actually
Speaker 1: be food. It would be made with real fresh meat
Speaker 1: and veggies, gently cooked to preserve a nutritional value you know,
Speaker 1: like food. The Farmer's Dog was created by dog people
Speaker 1: who cook and deliver fresh, healthy food. Dry the Farmer's
Speaker 1: Dog and get fresh, preportioned meals tailored to your dog's needs.
Speaker 1: Tell us about your dogs, build your plan, and get
Speaker 1: off at the Farmer's Dog dot com slash. Listen, that's
Speaker 1: the Farmer's Dog dot com slash. Let sin conquer your
Speaker 1: New Year's resolutions with the Before Breakfast podcast. In each
Speaker 1: bite sized daily episode, you'll learn how to make the
Speaker 1: most of your time with practical tools to help you
Speaker 1: feel less busy and get more done. Listen to Before
Speaker 1: Breakfast on the I Heart Radio app four wherever you
Speaker 1: get your podcasts. Good morning, this is Laura. Welcome to
Speaker 1: the New Corner Office, the podcast where we share strategies
Speaker 1: for thriving in the new world of work, where location
Speaker 1: and ours are more flexible than in the past. Today's
Speaker 1: tip is to be your own receptionist or do other
Speaker 1: frontline work from time to time. If you're in a
Speaker 1: leadership role at your organization, you probably take a broad
Speaker 1: view of your organization's work. You focus on the mission
Speaker 1: you ask about the bottom line, is your market share growing,
Speaker 1: what our employee retention rates? What new competitors have entered
Speaker 1: your space? Questions like these are essential, but sometimes it
Speaker 1: can also be helpful to get down into the weeds
Speaker 1: so you can understand the everyday experiences of your clients
Speaker 1: and customers. One great way to do this is to
Speaker 1: fill in as the receptionist every now and then pick
Speaker 1: up the phone for the mainline at your organization and
Speaker 1: pay attention to what colors have to say. You could
Speaker 1: do the digital equivalent by fielding the queries that come
Speaker 1: into your organization's main inbox. Do you get questions from
Speaker 1: customers about whether your current hours and services are the
Speaker 1: same as usual or whether there have been COVID related adjustments.
Speaker 1: If so, maybe you can make this information easier to
Speaker 1: find on your website or social media. Are concerned clients
Speaker 1: calling or emailing because they haven't yet received a mailing
Speaker 1: they usually get in early December? Maybe that means you
Speaker 1: need to communicate more clearly that you've gone all digital
Speaker 1: this year. Are you getting compliments about a recent webinar
Speaker 1: and inquiries about whether the recording is available for people
Speaker 1: who couldn't attend. That is a great occasion to share
Speaker 1: the positive feedback with the person who put together the
Speaker 1: webinar and talk with the communications team about promoting the
Speaker 1: recording to new audiences. It's easy to assume that as
Speaker 1: a senior leader, your time is best spent far away
Speaker 1: from day to day operations, and that's generally true. But
Speaker 1: by taking a different perspective from time to time, you
Speaker 1: can enjoy a front row seat to see the experiences
Speaker 1: of your customers or clients. By filling in as a
Speaker 1: frontline worker every now and then, or by shadowing a
Speaker 1: frontline worker. You can learn a lot about how your
Speaker 1: organization is serving your customers, and you will definitely get
Speaker 1: ideas for how your organization can do its job even better.
Speaker 1: In the meantime, this is Laura, Thanks for listening, and
Speaker 1: here's the succeeding in the New Corner Office. The New
Speaker 1: Corner Office is a production of I Heart Radio. For
Speaker 1: more podcasts, visit the I Heart Radio app, Apple Podcasts,
Speaker 1: or wherever you get your favorite shows heard. You're playing
Speaker 1: a car. I brought my calculator, Dad, I already used
Speaker 1: Capital one Auto Navigator. I found my car online and
Speaker 1: got pre qualified instantly. Instead of all that. You know,
Speaker 1: those things impact your credit score. Didn't impact my credit score, Dad.
Speaker 1: Now I'm going to the dealership for a test drive
Speaker 1: and to make the purchase. Hmm, sounds too easy. No,
Speaker 1: it's just easy. Capital One. What's in your wallet? Terms
Speaker 1: of conditions apply. Find out more at Capital one dot
Speaker 1: com slash Auto Navigator. What's up? What's Up? This is
Speaker 1: Rabbin Dixon, co host of Reasonably Shady, which has just
Speaker 1: been nominated for an in Double A CP Image Award
Speaker 1: in the Outstanding Arts and Entertainment Podcast category. This is
Speaker 1: so big for Gizelle and I and of course we
Speaker 1: must thank all of our fantastic listeners, but we need
Speaker 1: your help. Visit vote dot in double a CP Image
Speaker 1: Awards dot net to vote for Reasonably Shady. That's vote
Speaker 1: dot in a a CP Image Awards got net. But
Speaker 1: don't wait. Voting closes on February five at nine pm Eastern,
Speaker 1: and make sure to listen to Reasonably Shady every single
Speaker 1: Monday on the Black Effect Podcast Network. Have you ever
Speaker 1: felt depressed about work only to have your dad be like,
Speaker 1: while you're so down? So you told him you hate
Speaker 1: your job and he said, well you better talk yourself
Speaker 1: out of it. And then you thought, I love to talk.
Speaker 1: I could host a podcast. And then you went to
Speaker 1: Speaker from my Heart and started a podcast and got
Speaker 1: good at it, then monetized it, then quit your boring
Speaker 1: job and told your dad thanks for the advice, and
Speaker 1: he was like, well, that's not what I meant, and
Speaker 1: I don't understand the podcast is, but you seem happy,
Speaker 1: So that's great, kiddo. You ever do that, well, you
Speaker 1: could at spreaker dot com. That's sp r e a
Speaker 1: k e R ask your dad. You actually don't