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Speaker 1: It's another jubile phone frame morning. Hello. UM, Hi, this

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Speaker 1: is Trevor. I was calling from bank. I was looking

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Speaker 1: for Emily Johnson. Yeah, this is she. Um uh so

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Speaker 1: hi Emily. UM, I'm calling today because I needed to

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Speaker 1: speak with you about an issue with your account with

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Speaker 1: my there's an issue with my bank account. Yes, I'm

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Speaker 1: assuming that you've seen your savings account and you know

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Speaker 1: what I'm speaking about. I have not looked at my

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Speaker 1: savings account recently. What's what's the issue please? Um? Well,

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Speaker 1: the issue is that, um, we seem to have lost

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Speaker 1: your money in your account, so I don't know lost. Yeah,

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Speaker 1: that's gonna be around her somewhere. UM. So well, we'll

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Speaker 1: try to find it. But right now there's no money

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Speaker 1: on the account because we lost it. I'm sorry, no, no, no, no,

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Speaker 1: that's that's I'm sorry. You can't just lose my money.

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Speaker 1: Well yeah that's what I thought too, UM, but apparently

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Speaker 1: we lost it, so I don't know if like, um,

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Speaker 1: someone transferred it. Can't just go away? Hold on, let

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Speaker 1: me we please stay on the line. I'm going to

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Speaker 1: check my account for myself. UM. Okay, do you want

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Speaker 1: me to stay like on the line while you do that. Yes,

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Speaker 1: I said, stay on the line, please just shut up.

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Speaker 1: Let me looked okay, so I'll just shut up. What

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Speaker 1: the um ma'am is everything? Okay? Because where's my It's

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Speaker 1: not there? Okay. So you're looking at your account right

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Speaker 1: now and you can see that there that we've Yes,

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Speaker 1: how do you lose my money? Where the money savings accounts?

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Speaker 1: That's what I was trying to That's what I was

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Speaker 1: trying to tell you, is that we seem to have

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Speaker 1: lost it. I would say more, we resplaced it, but

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Speaker 1: like I said, it's got to be around here somewhere. No, no, no, no,

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Speaker 1: this is just like a pair of car keys. Come on,

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Speaker 1: How does this even happen? Um? Um? That's why we

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Speaker 1: were trying to figure out because I was doing some

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Speaker 1: account maintenance on some people and then it looks like

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Speaker 1: I made a wrong key stroke and there's about forty

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Speaker 1: five people whose money is kind of like kidding me.

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Speaker 1: You did this. No, technically the computer did it and

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Speaker 1: there was some sort of error. You just said you

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Speaker 1: did it. You did the maintenance, you didn't back okay,

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Speaker 1: And that's what I was saying. We will. Um. I

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Speaker 1: don't have a timeline on that, but like I said,

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Speaker 1: it's got to be around somewhere, and we will find

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Speaker 1: your money. So I'm really sorry about that. It's not okay,

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Speaker 1: I have zero in my savings. Do you know how

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Speaker 1: long I save money? Oh? No, I don't. But you

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Speaker 1: know I saw that your balance before it was pretty healthy,

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Speaker 1: and I wanted to kind of also commend to you

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Speaker 1: on being very good with saving your money because that's important.

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Speaker 1: A lot of people don't save the undy money. Okay,

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Speaker 1: and I will. Like I said, it's got to be

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Speaker 1: around somewhere, and we are working on it, so we

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Speaker 1: will find. Stop saying that. Stop saying it's around here somewhere.

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Speaker 1: That's not how that works. Well, I don't know what

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Speaker 1: else you'd like going to save, because that's the only

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Speaker 1: thing I know. What I say, we will find. It's

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Speaker 1: gotta be your hard sime. WoT you to say you're

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Speaker 1: going to correct your majorup? Um? Listen, listen, I've had

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Speaker 1: it with you on the phone. Okay, I'm going to

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Speaker 1: right now, my husband and I are going to sort

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Speaker 1: this out and tell me what is your position? Who's

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Speaker 1: your manager? You are done? Well, my manager's name if

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Speaker 1: you need it, if you need to talk to somebody else, like,

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Speaker 1: I think that's what you're asking. Yes, of course, lost savings.

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Speaker 1: I need your manager's name. You need to be out

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Speaker 1: of this. My manager's name is Jimmy. But that's like

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Speaker 1: the manager I think you might be looking for is

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Speaker 1: the bank manager, the banking manager, and um, I think

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Speaker 1: his name is Robert thank raw groups. No, I work

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Speaker 1: at the bank, but I don't really work in the

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Speaker 1: financial department. I'm more of what you would call cleaning services. Though,

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Speaker 1: what God just kidding your janitor, You're not even how

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Speaker 1: do you even have access to account? How can you

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Speaker 1: get into savings accounts if you're a janitor? Um, well

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Speaker 1: that's because I actually didn't because this is a prank

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Speaker 1: phone call. So that's hell, Hello, what are you talking about?

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Speaker 1: A prank? There's literally no money in my account? I

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Speaker 1: know because your husband. Okay, I know you're probably freaking

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Speaker 1: out right now. Yes, I have no money. I'm shaking

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Speaker 1: right now. Your husband tag right, he emptied out. Yea,

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Speaker 1: he opened up another savings account, took the money from

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Speaker 1: that accoun and put it into a new one, just

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Speaker 1: so I could do this prank. So in case you

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Speaker 1: checked it, you with C zero so you stop your money.

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Speaker 1: Don't worry. Oh my god, I was having a heart attack, right,

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Speaker 1: all right, Well, everything's okay. We found your money. I

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Speaker 1: told you'd be around here somewhere. Wake up every morning

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Speaker 1: with jubile phone pranks, we'd say, mornings on the twenties,