1 00:00:02,759 --> 00:00:06,440 Speaker 1: You're listening to Roninanian, the Car Doctor, nationally recognized auto 2 00:00:06,480 --> 00:00:09,879 Speaker 1: expert trusted by Mechanics, Weekend wrenchers and vehicle owners alike. 3 00:00:10,440 --> 00:00:12,960 Speaker 1: Ron brings over forty years of hands on experience and 4 00:00:13,039 --> 00:00:16,360 Speaker 1: deep industry insight to help you understand your vehicle. Join 5 00:00:16,440 --> 00:00:19,439 Speaker 1: The Conversation Live every Saturday from two to four pm 6 00:00:19,480 --> 00:00:22,119 Speaker 1: Eastern by calling eight five to five five six zero 7 00:00:22,320 --> 00:00:25,319 Speaker 1: nine nine zero zero. That's eight five to five five 8 00:00:25,400 --> 00:00:28,760 Speaker 1: six zero ninety nine hundred, your direct line to honest 9 00:00:28,800 --> 00:00:33,760 Speaker 1: answers and practical advice. Looking for more, visit cardoctorshow dot 10 00:00:33,800 --> 00:00:37,320 Speaker 1: com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your enginies. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:49,000 Speaker 1: and ready to take your call. 15 00:00:49,720 --> 00:00:50,720 Speaker 2: Ah, which button is it? 16 00:00:50,800 --> 00:00:50,919 Speaker 3: Jim? 17 00:00:50,920 --> 00:00:52,440 Speaker 2: I'm trying to turn on the lights. That won't turn 18 00:00:52,440 --> 00:00:54,760 Speaker 2: on the microphone. Boy, bet you that gives you a 19 00:00:54,800 --> 00:00:57,640 Speaker 2: lot of confidence. Roninani and the Car Doctor at your service. 20 00:00:57,800 --> 00:00:59,960 Speaker 2: It's late, you know what. It's New Year's I'm tired, 21 00:01:00,560 --> 00:01:03,280 Speaker 2: so I'm feeling better. Second hour, though, I think the 22 00:01:03,520 --> 00:01:06,600 Speaker 2: cold medicine is working. But let's see how we do 23 00:01:06,720 --> 00:01:08,920 Speaker 2: this hour. Let's get things going right away. Let's go 24 00:01:08,920 --> 00:01:12,120 Speaker 2: to Lois in New Jersey. Thirteen lexus and some problems 25 00:01:12,120 --> 00:01:14,000 Speaker 2: with a nose start Lois, Welcome to the car doctor. 26 00:01:14,000 --> 00:01:14,600 Speaker 2: How can I help? 27 00:01:15,600 --> 00:01:15,759 Speaker 4: Yes? 28 00:01:15,880 --> 00:01:19,160 Speaker 5: See, I have the thirteen lexus. It doesn't start, and 29 00:01:19,200 --> 00:01:23,520 Speaker 5: what happens. I get a message tea not detected or depressed, 30 00:01:23,560 --> 00:01:26,679 Speaker 5: grape pedal and shot button. And what I have to 31 00:01:26,760 --> 00:01:30,240 Speaker 5: do is jiggle the gearshift when it's in park, okay, 32 00:01:30,319 --> 00:01:32,960 Speaker 5: and then it'll start up. And it's intimitt. 33 00:01:33,000 --> 00:01:35,760 Speaker 2: Do you do you have a push button or is 34 00:01:35,760 --> 00:01:37,880 Speaker 2: it a key that goes into a cylinder. 35 00:01:38,640 --> 00:01:39,560 Speaker 5: It's a push button. 36 00:01:39,600 --> 00:01:41,959 Speaker 2: It's a push button. So when you push the button, 37 00:01:41,959 --> 00:01:44,800 Speaker 2: foot on the brake, push the button, do the dash 38 00:01:44,920 --> 00:01:47,880 Speaker 2: lights come on? The red yellow orange dash lights? 39 00:01:48,000 --> 00:01:48,040 Speaker 5: No? 40 00:01:48,200 --> 00:01:48,520 Speaker 2: Nothing? 41 00:01:48,680 --> 00:01:50,600 Speaker 3: Right? Uh? 42 00:01:51,280 --> 00:01:54,240 Speaker 2: Nothing nothing? Okay? And then you wiggle the shifter and 43 00:01:54,280 --> 00:01:56,760 Speaker 2: it comes and it works after that? 44 00:01:57,520 --> 00:01:57,920 Speaker 5: Correct? 45 00:01:57,960 --> 00:01:59,880 Speaker 2: All right, So there's a bunch of things that that 46 00:02:00,400 --> 00:02:03,240 Speaker 2: happened here. Has anybody looked at this or tried to 47 00:02:03,280 --> 00:02:04,320 Speaker 2: diagnose it yet? 48 00:02:05,360 --> 00:02:08,400 Speaker 5: Yes, I did bring it to my mechanics, but he 49 00:02:08,480 --> 00:02:10,919 Speaker 5: kept it over the night and it started every time. 50 00:02:11,000 --> 00:02:12,960 Speaker 2: Okay, did he at least scan it for codes? 51 00:02:13,760 --> 00:02:14,600 Speaker 5: I think he didn't. 52 00:02:14,639 --> 00:02:15,600 Speaker 4: There was nothing there. 53 00:02:15,720 --> 00:02:18,680 Speaker 2: There was nothing there. So if there's really nothing there, 54 00:02:18,720 --> 00:02:22,320 Speaker 2: and just take note, what we're looking for is does 55 00:02:22,360 --> 00:02:25,560 Speaker 2: it have an immobilizer fault? And a mobilizer is part 56 00:02:25,560 --> 00:02:29,760 Speaker 2: of the anti theft system because if it's if it's 57 00:02:29,840 --> 00:02:34,040 Speaker 2: not considering the key as correct, it will typically set 58 00:02:34,080 --> 00:02:36,399 Speaker 2: a b as in Baker twenty seven to ninety nine 59 00:02:36,480 --> 00:02:39,359 Speaker 2: fault code telling us that this is going through an 60 00:02:39,400 --> 00:02:42,280 Speaker 2: anti theft event. So be certain that he did scan 61 00:02:42,400 --> 00:02:44,919 Speaker 2: it for codes, all right, That this isn't a case 62 00:02:44,960 --> 00:02:46,480 Speaker 2: of well it didn't have a check engine light on, 63 00:02:46,560 --> 00:02:50,000 Speaker 2: so I'm not checking codes. So it's it's just important, 64 00:02:50,040 --> 00:02:52,799 Speaker 2: all right, because if there truly are no fault codes 65 00:02:52,800 --> 00:02:58,720 Speaker 2: in it, then we're into something very mechanical, something along 66 00:02:58,760 --> 00:03:00,640 Speaker 2: the lines of, yes, do you have a problem that 67 00:03:00,720 --> 00:03:05,000 Speaker 2: it doesn't recognize park position? Could this be a problem 68 00:03:05,040 --> 00:03:08,440 Speaker 2: with the park switch park neutral, you know, drive and 69 00:03:08,480 --> 00:03:12,000 Speaker 2: so forth. When you push the button, no dash lights 70 00:03:12,040 --> 00:03:15,400 Speaker 2: come on, right you You can't even get the shift 71 00:03:15,400 --> 00:03:16,799 Speaker 2: indicator light to light up. 72 00:03:18,480 --> 00:03:21,560 Speaker 5: You know, Well, honestly, I don't remember now that you 73 00:03:21,680 --> 00:03:23,160 Speaker 5: mentioned it, they might come on. 74 00:03:23,520 --> 00:03:27,360 Speaker 2: Okay, and that's and that's important to watch for because 75 00:03:28,440 --> 00:03:32,080 Speaker 2: that would skew the diagnosis left or right. All right, 76 00:03:32,639 --> 00:03:36,000 Speaker 2: So so the next time it happens, take note, right, 77 00:03:36,520 --> 00:03:40,080 Speaker 2: put on the brake, push the button. What happens? It says, 78 00:03:40,200 --> 00:03:44,080 Speaker 2: keynot recognized? But are any of the other lights on? 79 00:03:44,560 --> 00:03:47,880 Speaker 2: Do the shift indicator lights on the dashboard light up? 80 00:03:48,960 --> 00:03:52,960 Speaker 2: If they don't, that tells me that park it doesn't 81 00:03:53,000 --> 00:03:57,400 Speaker 2: recognize the shifter or it's not energizing the circuits because 82 00:03:57,440 --> 00:04:00,960 Speaker 2: it doesn't recognize the key, and there's likely a fault 83 00:04:01,080 --> 00:04:06,280 Speaker 2: in the immobilizer. It thinks you're trying to steal your car, right, 84 00:04:06,840 --> 00:04:09,040 Speaker 2: I know, it's it's odd, but it's it's it's an 85 00:04:09,080 --> 00:04:12,520 Speaker 2: odd it's an odd situation. Now, if there are no 86 00:04:12,600 --> 00:04:17,279 Speaker 2: immobilizer faults and the lights nothing lights up, foot on 87 00:04:17,320 --> 00:04:20,360 Speaker 2: the break, don't wiggle it foot on the break. Can 88 00:04:20,400 --> 00:04:22,080 Speaker 2: you shift it into neutral? 89 00:04:22,960 --> 00:04:23,120 Speaker 4: No? 90 00:04:23,200 --> 00:04:26,159 Speaker 2: I tried that, Okay, So it's it's not recognizing the 91 00:04:26,200 --> 00:04:29,080 Speaker 2: key at all. Right. I think this is going to 92 00:04:29,120 --> 00:04:32,919 Speaker 2: be in a mobilizer issue. I really do. And you've 93 00:04:32,960 --> 00:04:34,440 Speaker 2: got it. You've got to be able to tell us 94 00:04:34,440 --> 00:04:36,520 Speaker 2: the difference between lights or no lights, and then we 95 00:04:36,560 --> 00:04:38,480 Speaker 2: can kind of go down that road of diagnostic. 96 00:04:38,960 --> 00:04:41,640 Speaker 5: All right, okay, thanks so much for your health. 97 00:04:41,680 --> 00:04:44,200 Speaker 2: You're very wealthy here, you too, very very well. Happy 98 00:04:44,240 --> 00:04:47,640 Speaker 2: New Year to you. Let's go over to gee. Can 99 00:04:47,680 --> 00:04:49,840 Speaker 2: we go to No, we can't go there. First. I 100 00:04:49,920 --> 00:04:51,719 Speaker 2: want to talk about I want to do this email. 101 00:04:51,760 --> 00:04:53,720 Speaker 2: I'm gona try to do the cemail for two weeks now. 102 00:04:55,480 --> 00:04:57,880 Speaker 2: Ron My twenty nineteen Honda Cord has new rotors and 103 00:04:57,920 --> 00:05:00,520 Speaker 2: brake pads. Always a bad sign for a to start 104 00:05:00,520 --> 00:05:03,000 Speaker 2: out this way. First time in the morning, just once 105 00:05:03,040 --> 00:05:04,520 Speaker 2: and then for the rest of the day. It's okay. 106 00:05:04,560 --> 00:05:06,640 Speaker 2: The car makes a squealing sound when backing up. If 107 00:05:06,680 --> 00:05:09,039 Speaker 2: I go forward, there isn't any squealing. I had the 108 00:05:09,040 --> 00:05:11,479 Speaker 2: break check twice for adjustments and dirt blown away. They 109 00:05:11,480 --> 00:05:13,880 Speaker 2: said everything looks okay. Before I had the pads and 110 00:05:14,000 --> 00:05:17,440 Speaker 2: rotors replaced, I heard a slight squealing once in a while. 111 00:05:17,839 --> 00:05:22,159 Speaker 2: Thomas Thomas, So, my first question is are the guys 112 00:05:22,160 --> 00:05:24,720 Speaker 2: that are saying that there's no problems with the other 113 00:05:24,760 --> 00:05:27,640 Speaker 2: ones that did the pads and rotors. You know, sometimes 114 00:05:27,680 --> 00:05:30,560 Speaker 2: guys are lazy, right, there's nothing wrong with what we did. 115 00:05:30,600 --> 00:05:33,040 Speaker 2: This guy's out of his mind. Have they heard the noise? 116 00:05:33,400 --> 00:05:37,240 Speaker 2: Because in all truthfulness, yet, breaks shouldn't make noise backing up, 117 00:05:37,680 --> 00:05:40,160 Speaker 2: And usually this is going to come down to this 118 00:05:40,200 --> 00:05:45,120 Speaker 2: is either a compound issue. This is a break shim. 119 00:05:45,480 --> 00:05:47,279 Speaker 2: One of the little shims that the pad sits on 120 00:05:47,320 --> 00:05:50,160 Speaker 2: in the caliper bracket is sitting a little too far 121 00:05:50,320 --> 00:05:53,640 Speaker 2: inward and it's rubbing against the rotor or do we 122 00:05:53,760 --> 00:05:56,360 Speaker 2: have a rotor? You know, depending upon how the we're 123 00:05:56,440 --> 00:05:59,400 Speaker 2: backing plates are, Are they rusted? Are they do we 124 00:05:59,440 --> 00:06:01,640 Speaker 2: have a rotor rubbing on the inside face? And then 125 00:06:01,680 --> 00:06:03,760 Speaker 2: after you start going forward at shifts and the noise 126 00:06:03,800 --> 00:06:06,720 Speaker 2: goes away. So you know, you got to look at things, 127 00:06:06,720 --> 00:06:12,280 Speaker 2: all right, If you gently apply your foot on the brake, 128 00:06:12,640 --> 00:06:16,000 Speaker 2: put a little brake pedal on it, okay, and gently 129 00:06:16,000 --> 00:06:18,880 Speaker 2: put on some pressure, does the noise go away? If 130 00:06:18,920 --> 00:06:23,720 Speaker 2: it does, that tells me I'm into something. Contact pad shim, pressure, 131 00:06:23,839 --> 00:06:28,440 Speaker 2: load the clip, all right, something along those lines. But 132 00:06:28,480 --> 00:06:31,320 Speaker 2: breaks shouldn't make noise when they're you know, when we're 133 00:06:31,320 --> 00:06:33,560 Speaker 2: backing up. Could it be that we didn't clean the 134 00:06:33,640 --> 00:06:38,160 Speaker 2: rotor properly during assembly? Yeah, it's possible, although a lot 135 00:06:38,200 --> 00:06:41,880 Speaker 2: of the roads available today, they come with I won't 136 00:06:41,880 --> 00:06:44,160 Speaker 2: say cosmoline, but they'll come with a coating on them 137 00:06:44,160 --> 00:06:46,880 Speaker 2: that we don't even wipe them off anymore. There, and 138 00:06:46,960 --> 00:06:50,039 Speaker 2: actually a lot of the rotors today you'll find in 139 00:06:50,080 --> 00:06:53,039 Speaker 2: the aftermarket. If this is an aftermarket break repair, they're 140 00:06:53,080 --> 00:06:55,160 Speaker 2: putting a gray coating on there that actually helps the 141 00:06:55,200 --> 00:06:59,360 Speaker 2: pad the seat. So you know, I but there's something 142 00:06:59,400 --> 00:07:02,080 Speaker 2: more here that they're not telling you, Thomas, breaks shouldn't 143 00:07:02,120 --> 00:07:04,520 Speaker 2: make noise like that, And I think you've either got 144 00:07:04,560 --> 00:07:06,160 Speaker 2: to go back to them or go to a secondary 145 00:07:06,200 --> 00:07:08,680 Speaker 2: mechanic and get another opinion, because if these are the 146 00:07:08,680 --> 00:07:10,640 Speaker 2: guys that did the breaks, they may want to admit, hey, 147 00:07:10,640 --> 00:07:13,920 Speaker 2: there's something wrong, and you know they're gonna they're gonna 148 00:07:14,120 --> 00:07:16,320 Speaker 2: do what they have to do. So I just point 149 00:07:16,320 --> 00:07:19,000 Speaker 2: a contention, Yeah there's something wrong there. I'm betting it's 150 00:07:19,040 --> 00:07:21,760 Speaker 2: either assembly or the quality of the break pad itself. Now, 151 00:07:21,840 --> 00:07:24,680 Speaker 2: let's go to Clara in Virginia. Eleven Kia and a 152 00:07:24,760 --> 00:07:26,920 Speaker 2: multitude of lights on Clara. How can I help Ron 153 00:07:26,920 --> 00:07:27,920 Speaker 2: and Andian at your service? 154 00:07:28,840 --> 00:07:31,040 Speaker 4: Hi, Ron, I can't tell you how happy I am 155 00:07:31,160 --> 00:07:33,160 Speaker 4: to speak with you. I've listened to you for so 156 00:07:33,360 --> 00:07:38,640 Speaker 4: many years. Thank you, my my sportage. The dash lights 157 00:07:38,680 --> 00:07:43,320 Speaker 4: dim while I'm driving almost almost out, I mean, I 158 00:07:43,320 --> 00:07:46,480 Speaker 4: can still see them that they're very they're very dim. 159 00:07:46,880 --> 00:07:49,239 Speaker 4: And I don't drive much at night, so I don't 160 00:07:49,240 --> 00:07:50,679 Speaker 4: know how long this has been happening. 161 00:07:50,760 --> 00:07:53,720 Speaker 2: Do they do they start dim? And do they start 162 00:07:53,720 --> 00:07:56,760 Speaker 2: bright and then go dim? Clara? Or is it okay? 163 00:07:56,800 --> 00:08:00,840 Speaker 4: They start bright like oh okay, and then halfway down 164 00:08:00,880 --> 00:08:02,320 Speaker 4: the road they're dim? 165 00:08:02,400 --> 00:08:05,080 Speaker 2: All right? Have you tried playing with you know, there's 166 00:08:05,120 --> 00:08:09,400 Speaker 2: that riastat, that that illumination knob. Have you tried playing 167 00:08:09,400 --> 00:08:12,280 Speaker 2: with that knob to see if changing that changes the brightness? 168 00:08:13,320 --> 00:08:16,200 Speaker 4: I'm honestly, Ron, I've only had this car a few 169 00:08:16,240 --> 00:08:19,720 Speaker 4: months and I can't find. 170 00:08:19,560 --> 00:08:22,800 Speaker 2: That all right, it's there somewhere. I don't remember where 171 00:08:22,840 --> 00:08:24,480 Speaker 2: it is off the top of my head. But I've 172 00:08:24,520 --> 00:08:27,960 Speaker 2: never seen I've never seen anything keys included where they 173 00:08:28,000 --> 00:08:30,920 Speaker 2: don't have some sort of dash illumination. And it may 174 00:08:31,040 --> 00:08:33,480 Speaker 2: just be that, you know, maybe there's a bad spot 175 00:08:33,480 --> 00:08:37,200 Speaker 2: in that riastat and cycling it will help clean it up, 176 00:08:37,320 --> 00:08:39,520 Speaker 2: or cycling it will prove you know what I'm trying 177 00:08:39,520 --> 00:08:41,760 Speaker 2: to do. Is is it a problem in the switch 178 00:08:42,200 --> 00:08:44,360 Speaker 2: or is it a problem in the dashboard itself? 179 00:08:45,400 --> 00:08:45,679 Speaker 3: Right? 180 00:08:46,000 --> 00:08:50,040 Speaker 4: Well, because I have three issues with lights on the 181 00:08:50,160 --> 00:08:51,880 Speaker 4: dash I'm wondering if I've got. 182 00:08:52,559 --> 00:08:55,719 Speaker 2: Some cluster problem, what other lights do you have. 183 00:08:55,720 --> 00:09:02,600 Speaker 4: On the heat direction? My heater stays on even if 184 00:09:02,600 --> 00:09:06,600 Speaker 4: I turned the heater off. Okay, light stays illuminated on 185 00:09:06,679 --> 00:09:07,359 Speaker 4: that little. 186 00:09:07,080 --> 00:09:11,320 Speaker 2: Panel never well, but that's that's in the panel above, 187 00:09:11,400 --> 00:09:13,800 Speaker 2: that's in the center stack, that's in the center console 188 00:09:13,920 --> 00:09:17,559 Speaker 2: right right, okay. And then what's the third condition you've got? 189 00:09:17,559 --> 00:09:22,240 Speaker 4: That one is my tire pressure light which comes on, 190 00:09:22,559 --> 00:09:25,079 Speaker 4: you know, flashes at first, and then it stays constant. 191 00:09:25,600 --> 00:09:29,120 Speaker 4: And I've had all four tire sensors changed, all right. 192 00:09:29,240 --> 00:09:33,360 Speaker 2: So when they changed them, did they at least test 193 00:09:33,440 --> 00:09:37,360 Speaker 2: to see do they read properly? Or did they just 194 00:09:37,520 --> 00:09:38,040 Speaker 2: change them? 195 00:09:38,800 --> 00:09:41,160 Speaker 4: I couldn't tell you that. I know that I had 196 00:09:41,200 --> 00:09:44,520 Speaker 4: to take it to the Kia dealer because they had 197 00:09:44,600 --> 00:09:48,000 Speaker 4: the computer to test them or to re. 198 00:09:50,920 --> 00:09:55,080 Speaker 2: Looking for yes, right, And and did the dealer actually 199 00:09:55,080 --> 00:09:56,280 Speaker 2: do the TPMs work? 200 00:09:57,760 --> 00:09:58,120 Speaker 6: Yes? 201 00:09:58,240 --> 00:10:00,240 Speaker 2: Okay? And what did they say as a result they 202 00:10:00,240 --> 00:10:02,400 Speaker 2: put four sensors in it, they said, they came out 203 00:10:02,440 --> 00:10:04,640 Speaker 2: and they said, hey, Clara, your sensors are bad. We've 204 00:10:04,640 --> 00:10:06,240 Speaker 2: got to put sensors in it. And you said, sure, 205 00:10:06,320 --> 00:10:09,320 Speaker 2: go ahead, And five hundred dollars later, you've got four 206 00:10:09,360 --> 00:10:11,320 Speaker 2: sensors and you've still got a dashlight on. And what 207 00:10:11,320 --> 00:10:12,120 Speaker 2: did they say to that? 208 00:10:12,720 --> 00:10:13,080 Speaker 4: Nothing? 209 00:10:14,320 --> 00:10:19,360 Speaker 2: Oh, come on, they can't say nothing. That's that's that's said. 210 00:10:19,440 --> 00:10:23,240 Speaker 4: They've done all that they could. That these that something. 211 00:10:23,559 --> 00:10:24,079 Speaker 4: I don't know. 212 00:10:26,240 --> 00:10:27,480 Speaker 2: Did you have to pay for this? 213 00:10:28,520 --> 00:10:28,800 Speaker 3: No? 214 00:10:29,120 --> 00:10:30,720 Speaker 4: Okay, thank goodness. 215 00:10:30,720 --> 00:10:32,960 Speaker 2: So they didn't charge you, but they put four sensors 216 00:10:32,960 --> 00:10:33,160 Speaker 2: in it. 217 00:10:33,840 --> 00:10:36,120 Speaker 4: Correct. Do you have a regular I hope they did. 218 00:10:36,240 --> 00:10:37,920 Speaker 2: Do you have a regular mechanic? 219 00:10:40,000 --> 00:10:45,000 Speaker 4: I haven't gone back to the regular mechanic since my Ford, 220 00:10:45,720 --> 00:10:48,720 Speaker 4: my Ford escape, which I heard you a few weeks 221 00:10:48,760 --> 00:10:53,480 Speaker 4: ago say that that it's a porosity of the engine 222 00:10:53,520 --> 00:10:56,320 Speaker 4: block it was that was causing. 223 00:10:56,400 --> 00:10:57,840 Speaker 2: Right, they had gas get issues. 224 00:10:58,280 --> 00:11:01,720 Speaker 4: Right, Well, that's what happened to my Ford. 225 00:11:01,920 --> 00:11:03,560 Speaker 2: Right, I'll tell you what, Clara, Sit tight a minute. 226 00:11:03,640 --> 00:11:05,679 Speaker 2: Let me pull over, take this pause. When we come back, 227 00:11:05,720 --> 00:11:07,440 Speaker 2: we'll finish up. I'm running any and the car doctor. 228 00:11:07,480 --> 00:11:24,199 Speaker 2: We'll see you guys on the other side. Don't go away, Clara, 229 00:11:24,200 --> 00:11:27,520 Speaker 2: you're still there, sweetheart, all right? Let me make you 230 00:11:27,520 --> 00:11:35,320 Speaker 2: a mechanic. All right, how many houses are on your street? Okay, 231 00:11:35,840 --> 00:11:38,880 Speaker 2: so you're one of the fifteen and you've got at 232 00:11:38,960 --> 00:11:44,160 Speaker 2: least three houses around you. Each house has a unique address, right, 233 00:11:45,000 --> 00:11:46,920 Speaker 2: don't tell don't tell me your address. But each house 234 00:11:46,920 --> 00:11:51,080 Speaker 2: has a unique address, right, okay, okay. And if they 235 00:11:51,080 --> 00:11:53,960 Speaker 2: didn't have a unique address, and you couldn't identify which 236 00:11:54,000 --> 00:11:56,640 Speaker 2: was your house and which was your neighbor's house, you'd 237 00:11:56,679 --> 00:11:58,000 Speaker 2: end up going to the wrong house. 238 00:11:58,080 --> 00:11:59,559 Speaker 3: Right, correct? 239 00:11:59,679 --> 00:12:04,319 Speaker 2: Okay, So you're the tire pressure computer on your car. 240 00:12:05,360 --> 00:12:05,840 Speaker 2: You with me? 241 00:12:06,679 --> 00:12:07,480 Speaker 4: Yeah, all right? 242 00:12:07,920 --> 00:12:11,000 Speaker 2: You know which house is which because you look at 243 00:12:11,000 --> 00:12:16,040 Speaker 2: the number on the house twenty two twenty seven thirty five. Right, 244 00:12:16,120 --> 00:12:20,320 Speaker 2: you know who's left front, right, front, left, rear, right rear. Yeah, 245 00:12:20,480 --> 00:12:25,040 Speaker 2: makes sense? Yeah, okay. If you didn't know who was who, 246 00:12:26,200 --> 00:12:28,920 Speaker 2: you would start to blink because you would be an overload. 247 00:12:29,040 --> 00:12:31,000 Speaker 2: Oh my god, where am I going? And who is it? 248 00:12:32,280 --> 00:12:35,760 Speaker 2: A tire pressure computer does the exact same thing. The 249 00:12:35,880 --> 00:12:38,679 Speaker 2: fact that you have a flashing light on the dashboard. 250 00:12:40,240 --> 00:12:43,280 Speaker 2: It's confused, it doesn't know where to go, it doesn't 251 00:12:43,280 --> 00:12:47,679 Speaker 2: know who's there, it doesn't recognize. Now that's gonna happen 252 00:12:47,760 --> 00:12:52,720 Speaker 2: either because you've got the house, isn't there somebody came 253 00:12:52,760 --> 00:12:56,200 Speaker 2: in and stole the house right in the case of 254 00:12:56,240 --> 00:13:01,320 Speaker 2: a tire pressure sensor, the battery went dead, right, or 255 00:13:02,280 --> 00:13:04,360 Speaker 2: they're supposed to the house address is supposed to be 256 00:13:04,400 --> 00:13:08,199 Speaker 2: twenty two Smith Street and it's really twenty seven because 257 00:13:08,200 --> 00:13:13,560 Speaker 2: it's programmed incorrectly and it won't see it. You as 258 00:13:13,600 --> 00:13:16,640 Speaker 2: the tire computer. No where twenty two, twenty three, twenty 259 00:13:16,640 --> 00:13:19,520 Speaker 2: four and twenty five is. And if somebody slips in 260 00:13:19,559 --> 00:13:22,080 Speaker 2: a twenty seven or twenty eight, No, that's not for me. 261 00:13:22,120 --> 00:13:23,760 Speaker 2: I don't know what that is. That's not I'm not 262 00:13:23,760 --> 00:13:26,920 Speaker 2: gonna and you start to blink. Does that make sense? 263 00:13:27,920 --> 00:13:32,200 Speaker 4: Well it does, except they couldn't seem to fix it. 264 00:13:32,400 --> 00:13:35,320 Speaker 2: Well, yeah, we can't. We listen. Just because you're the 265 00:13:35,320 --> 00:13:39,120 Speaker 2: deal it doesn't mean you're smart, all right, So come on, 266 00:13:39,240 --> 00:13:41,920 Speaker 2: let's come on. You know how many cars I get it? 267 00:13:42,240 --> 00:13:44,160 Speaker 2: You know what, Let's let's not put faith in the 268 00:13:44,160 --> 00:13:46,600 Speaker 2: fact that somebody's a dealer makes them the absolute be 269 00:13:46,679 --> 00:13:51,040 Speaker 2: all and end all that that that doesn't that doesn't 270 00:13:51,120 --> 00:13:55,360 Speaker 2: jive right, all right. So if you have a regular 271 00:13:55,480 --> 00:13:59,200 Speaker 2: mechanic or anybody that does tire pressure work, and he's 272 00:13:59,200 --> 00:14:02,320 Speaker 2: doing and he can do sensors. The simplest thing they 273 00:14:02,360 --> 00:14:05,720 Speaker 2: can do here is to plug into the car and 274 00:14:05,800 --> 00:14:08,960 Speaker 2: look to see are the houses at their right address? 275 00:14:09,840 --> 00:14:12,240 Speaker 2: If he looks in the computer and he sees twenty three, 276 00:14:12,320 --> 00:14:15,160 Speaker 2: twenty four, twenty five, twenty six, and he goes around 277 00:14:15,200 --> 00:14:17,200 Speaker 2: the car and sees twenty three twenty four to twenty 278 00:14:17,200 --> 00:14:21,880 Speaker 2: five twenty six, now we've got a programming issue because 279 00:14:22,560 --> 00:14:27,120 Speaker 2: it's got the sensors that it's seeing, and it recognizes 280 00:14:27,160 --> 00:14:30,720 Speaker 2: them and they're recorded in the tire computer. Maybe there's 281 00:14:30,720 --> 00:14:34,200 Speaker 2: a problem with that tire module itself. I could accept that, Hey, 282 00:14:34,240 --> 00:14:36,600 Speaker 2: I don't want to put a tire pressure module forever, 283 00:14:36,640 --> 00:14:38,640 Speaker 2: how many hundreds or thousands of dollars it is in 284 00:14:38,680 --> 00:14:41,240 Speaker 2: a twelve year old, thirteen year old vehicle. I get that. 285 00:14:41,880 --> 00:14:43,640 Speaker 2: But to hand you back the keys and go, yeah, 286 00:14:43,640 --> 00:14:46,080 Speaker 2: we can't fix your car later you're out. Oh, come on, 287 00:14:46,440 --> 00:14:51,880 Speaker 2: that's ridiculous. Something's wrong with this story. The tire pressure 288 00:14:51,920 --> 00:14:56,280 Speaker 2: problem is the easiest of this bunch to diagnose from 289 00:14:56,280 --> 00:15:00,000 Speaker 2: my seat here, all right, because that can be verified 290 00:15:00,280 --> 00:15:04,600 Speaker 2: with some basic tools. And I would say ninety percent 291 00:15:04,680 --> 00:15:07,760 Speaker 2: of the shops out there if they're doing tire pressure work. 292 00:15:08,120 --> 00:15:11,000 Speaker 2: This is a twenty eleven automobile. This is an old 293 00:15:11,080 --> 00:15:14,000 Speaker 2: car to us. If you don't have a tire pressure 294 00:15:14,040 --> 00:15:17,720 Speaker 2: tool that works on this car, then your kidding yourself. 295 00:15:18,680 --> 00:15:19,920 Speaker 2: Does that make sense? 296 00:15:21,720 --> 00:15:25,120 Speaker 4: Well, I mean yes it does. I'm just wondering with 297 00:15:25,520 --> 00:15:28,560 Speaker 4: you know, with multiple things happening, am I facing some 298 00:15:28,680 --> 00:15:31,200 Speaker 4: kind of you could beakdown? 299 00:15:31,480 --> 00:15:33,960 Speaker 2: You could be. But that's why I'm going to break 300 00:15:33,960 --> 00:15:35,960 Speaker 2: it down for you. So that's how I want to 301 00:15:36,000 --> 00:15:40,960 Speaker 2: approach the tire pressure problem. The the heater control light 302 00:15:41,000 --> 00:15:45,280 Speaker 2: that's always lit up? Okay, y, does the car have 303 00:15:45,320 --> 00:15:47,120 Speaker 2: a dead battery issue? Have you ever gone out to 304 00:15:47,160 --> 00:15:49,120 Speaker 2: the car and it doesn't start because the battery is dead? 305 00:15:51,960 --> 00:15:54,800 Speaker 4: Once about six weeks ago? 306 00:15:55,160 --> 00:15:57,960 Speaker 2: Okay? And what did they say was the cause of that? 307 00:15:58,040 --> 00:15:59,280 Speaker 2: Had you left something on? 308 00:15:59,760 --> 00:16:02,480 Speaker 4: Is the I believe that I had left. I believe 309 00:16:02,480 --> 00:16:03,640 Speaker 4: that I had left the dumb light. 310 00:16:03,800 --> 00:16:05,800 Speaker 2: Because it hasn't happened since. Right. 311 00:16:06,000 --> 00:16:08,360 Speaker 4: No, No, I'm not even a hesitation. 312 00:16:08,720 --> 00:16:13,560 Speaker 2: So the heater control that's always on, is it just 313 00:16:13,680 --> 00:16:16,760 Speaker 2: showing everything in the off position? But it's just lit up. 314 00:16:18,760 --> 00:16:22,359 Speaker 4: Everything's in the off position. There's an actual off button. 315 00:16:22,240 --> 00:16:24,040 Speaker 3: For my r. 316 00:16:24,440 --> 00:16:27,440 Speaker 2: But if you turn the heater on, does it show 317 00:16:27,480 --> 00:16:30,960 Speaker 2: the corresponding reaction to your action? If you turn the 318 00:16:30,960 --> 00:16:33,440 Speaker 2: blower on to step three, it shows blower. It's step 319 00:16:33,480 --> 00:16:36,800 Speaker 2: three and so on. Yes, okay, So is that I 320 00:16:37,120 --> 00:16:42,280 Speaker 2: propose to you. Is that center heater control display showing correctly? 321 00:16:42,480 --> 00:16:44,960 Speaker 2: It's just that the dash is so dim you don't realize. 322 00:16:45,360 --> 00:16:48,320 Speaker 2: You know, the heater control is supposed to be that lit, 323 00:16:48,640 --> 00:16:52,080 Speaker 2: but the dashboard itself has a dimming problem and it 324 00:16:52,240 --> 00:16:54,480 Speaker 2: just looks odd as a result. You think that this 325 00:16:54,640 --> 00:16:57,760 Speaker 2: is a problem because of the dash being dim. Is 326 00:16:57,760 --> 00:16:58,520 Speaker 2: that possible? 327 00:16:59,680 --> 00:17:00,720 Speaker 4: That possible? 328 00:17:01,160 --> 00:17:06,320 Speaker 2: Right? So good, we just eliminated problem number two. Right, 329 00:17:06,359 --> 00:17:10,800 Speaker 2: there's a logical reason for all of this, is my point. Okay, 330 00:17:11,000 --> 00:17:13,199 Speaker 2: Now let's go. Let's go to the dashboard. Does the 331 00:17:13,240 --> 00:17:15,040 Speaker 2: car have an Owner's Manual? That's the thing in the 332 00:17:15,040 --> 00:17:18,280 Speaker 2: glovebox with about four inches of dust off? All right? 333 00:17:18,359 --> 00:17:21,040 Speaker 2: Nobody ever reads it. It's it's, you know, next next 334 00:17:21,080 --> 00:17:23,400 Speaker 2: to the Bible. The Owner's Manual is the most underread 335 00:17:23,520 --> 00:17:26,920 Speaker 2: book in the in the country. Go find that. See 336 00:17:26,920 --> 00:17:30,400 Speaker 2: if it see if it finds dash illumination. There's got 337 00:17:30,440 --> 00:17:32,520 Speaker 2: to be a way to change the brightness or the 338 00:17:32,560 --> 00:17:36,560 Speaker 2: illumination of that dash cluster. And if not, after you 339 00:17:36,560 --> 00:17:41,520 Speaker 2: get answers to TPMs with a good mechanic, call me 340 00:17:41,600 --> 00:17:43,119 Speaker 2: back or then you can decide do you want to 341 00:17:43,160 --> 00:17:45,760 Speaker 2: fix the dash cluster knowing the age of the car 342 00:17:45,800 --> 00:17:48,760 Speaker 2: for what it is. But first things first, fix the TPMs. 343 00:17:48,800 --> 00:17:50,920 Speaker 2: I'm running any in the car, doctor, Clara. I enjoyed 344 00:17:50,960 --> 00:17:52,560 Speaker 2: our time. I'll be back after this. 345 00:17:56,680 --> 00:17:59,600 Speaker 4: From the city streets to the open road. 346 00:18:00,160 --> 00:18:04,680 Speaker 2: Na, babe riding needs here, Ron. 347 00:18:04,520 --> 00:18:07,160 Speaker 5: We'll keep you rolling right. 348 00:18:08,040 --> 00:18:12,840 Speaker 6: He's a car doctor, doctor, car in. 349 00:18:12,600 --> 00:18:16,520 Speaker 2: Bad right, Thanks? Boys, nice and mellow. I like the 350 00:18:16,520 --> 00:18:19,000 Speaker 2: way we kind of zinged our way in there. Let's 351 00:18:19,200 --> 00:18:22,280 Speaker 2: go over to Tom and Warwick twenty three Kia. Tom, 352 00:18:22,320 --> 00:18:23,800 Speaker 2: Welcome to the car doctor. How can I help? 353 00:18:24,840 --> 00:18:25,159 Speaker 3: Tom? 354 00:18:25,280 --> 00:18:25,720 Speaker 6: Is Alan? 355 00:18:26,720 --> 00:18:27,080 Speaker 2: Alan? 356 00:18:27,680 --> 00:18:28,960 Speaker 6: We got the name wrong. 357 00:18:29,040 --> 00:18:31,120 Speaker 2: Yeah, there you go. He's got it wrong. What's up, Alan? 358 00:18:31,160 --> 00:18:31,720 Speaker 2: How can I help? 359 00:18:32,560 --> 00:18:32,800 Speaker 3: Hey? 360 00:18:32,880 --> 00:18:35,960 Speaker 6: My daughter's got a twenty three Kia. She bought it. 361 00:18:36,040 --> 00:18:40,000 Speaker 6: News she's down in Florida and right now she's got 362 00:18:40,000 --> 00:18:43,960 Speaker 6: fifty one thousand miles on us. And did she bought it? 363 00:18:44,080 --> 00:18:45,399 Speaker 6: She took it to the dealer for the first two 364 00:18:45,400 --> 00:18:50,080 Speaker 6: while changes, which is like seven thousand miles eat between them. Whatever, right, 365 00:18:50,359 --> 00:18:53,600 Speaker 6: And so now she's going to a place it's a 366 00:18:53,680 --> 00:18:57,840 Speaker 6: vavel in quickly and she was having problems a couple 367 00:18:57,880 --> 00:19:00,560 Speaker 6: of weeks ago where she left to and there was 368 00:19:00,560 --> 00:19:04,600 Speaker 6: a big oil spot on the driveway. So they came 369 00:19:04,640 --> 00:19:06,080 Speaker 6: out and looked at I said it was her fall 370 00:19:06,359 --> 00:19:09,200 Speaker 6: said it was a bad oil felt was leaking. Shure. 371 00:19:09,200 --> 00:19:11,560 Speaker 6: They're supposed to be coming out tomorrow to clean the 372 00:19:11,640 --> 00:19:12,439 Speaker 6: driveway for her. 373 00:19:12,720 --> 00:19:15,760 Speaker 2: As a matter of fact, if I'm not mistaken, I 374 00:19:15,800 --> 00:19:18,600 Speaker 2: think that's a cartridge style oil filter. It goes in 375 00:19:18,680 --> 00:19:23,440 Speaker 2: a plastic housing on a twenty three. I'm trying to remember. 376 00:19:23,480 --> 00:19:25,680 Speaker 2: But anyway, go ahead. So all right, so they got 377 00:19:25,680 --> 00:19:27,200 Speaker 2: to come out and clean the driveway, and she's got 378 00:19:27,200 --> 00:19:28,359 Speaker 2: an oil leak and they fix that. 379 00:19:29,320 --> 00:19:32,480 Speaker 6: Yeah, but she says, to find out, she goes into 380 00:19:32,520 --> 00:19:35,320 Speaker 6: the oil change. She says, they do everything from the top. 381 00:19:36,520 --> 00:19:38,800 Speaker 6: I said, what do you mean from the top. She goes, yeah, 382 00:19:38,800 --> 00:19:40,280 Speaker 6: they suck the oil out from the top. 383 00:19:40,680 --> 00:19:43,000 Speaker 2: Right, So they're not pulling the drain plug. 384 00:19:43,520 --> 00:19:46,320 Speaker 6: No, she said she was. They told her that the 385 00:19:46,920 --> 00:19:51,080 Speaker 6: corny Keys have a bad drain plug and they always leak. 386 00:19:51,920 --> 00:19:54,080 Speaker 2: Yeah, well guess what the way they're doing it, it 387 00:19:54,119 --> 00:19:56,200 Speaker 2: always leaks too, So what's the difference. 388 00:19:57,400 --> 00:19:57,639 Speaker 3: You know? 389 00:19:57,920 --> 00:20:01,320 Speaker 2: Yeah, I mean, let's let's call it like it is. 390 00:20:01,359 --> 00:20:03,520 Speaker 2: But she went to the dealer twice with no problems. 391 00:20:03,880 --> 00:20:06,640 Speaker 6: So as she did, she has a receipt where they 392 00:20:06,760 --> 00:20:09,040 Speaker 6: replaced the gasket on the what are your ring on 393 00:20:09,080 --> 00:20:09,680 Speaker 6: a dream bluger? 394 00:20:10,240 --> 00:20:13,680 Speaker 2: Well yeah, so. 395 00:20:12,320 --> 00:20:15,520 Speaker 6: So something something's telling me now that they kind of 396 00:20:15,560 --> 00:20:18,359 Speaker 6: screwed up the drain plug and they don't want to 397 00:20:18,400 --> 00:20:19,040 Speaker 6: take it out again. 398 00:20:19,280 --> 00:20:22,159 Speaker 2: Right, I would agree with that, So she's gonna have 399 00:20:22,160 --> 00:20:24,119 Speaker 2: to go back to the dealer. What I would tell 400 00:20:24,160 --> 00:20:26,119 Speaker 2: her to do, Alan is go back to the dealer, 401 00:20:26,680 --> 00:20:28,639 Speaker 2: tell the story. Hey, you know, and you got to 402 00:20:28,840 --> 00:20:30,639 Speaker 2: kind of say this nice. We don't want to insult 403 00:20:30,680 --> 00:20:33,040 Speaker 2: the dealer, but it was just more convenient. I went 404 00:20:33,080 --> 00:20:36,919 Speaker 2: to a quick loop. Here's what happened, right, Uh, you know, 405 00:20:37,040 --> 00:20:39,960 Speaker 2: can you can you change my oil and tell me 406 00:20:40,480 --> 00:20:42,840 Speaker 2: are the are the threads on the oil pan? Okay? 407 00:20:43,080 --> 00:20:46,400 Speaker 2: Is the drain plug? Okay? Just you know what exactly 408 00:20:46,480 --> 00:20:47,359 Speaker 2: is going on here? 409 00:20:47,760 --> 00:20:47,960 Speaker 3: You know? 410 00:20:48,040 --> 00:20:51,120 Speaker 2: The the problem is, you know, and and I hate 411 00:20:51,119 --> 00:20:53,560 Speaker 2: to say this because it condemns a quick glob industry. 412 00:20:53,640 --> 00:20:58,240 Speaker 2: But the quick loops don't. They're not repair shops. They're 413 00:20:58,320 --> 00:21:01,880 Speaker 2: quick loobs, all right. And you know what we see, 414 00:21:01,960 --> 00:21:05,760 Speaker 2: We see and hear more concerns and complaints from quick 415 00:21:05,760 --> 00:21:09,520 Speaker 2: globs damaging drain plugs than anything else. So this is 416 00:21:09,560 --> 00:21:13,560 Speaker 2: not an abnormal conversation, all right. I have this conversation 417 00:21:13,640 --> 00:21:14,119 Speaker 2: a lot. 418 00:21:14,520 --> 00:21:14,760 Speaker 3: You know. 419 00:21:14,840 --> 00:21:16,520 Speaker 2: It would it be easy for me to say, oh, 420 00:21:16,520 --> 00:21:18,440 Speaker 2: the quick globs are bad, no, because I think there's 421 00:21:18,440 --> 00:21:20,000 Speaker 2: some good ones. I think there are some guys that 422 00:21:20,440 --> 00:21:22,800 Speaker 2: know what they're doing. Obviously, where your daughter is, there's 423 00:21:22,840 --> 00:21:25,960 Speaker 2: a problem and they're trying to come up with an excuse. 424 00:21:26,520 --> 00:21:31,840 Speaker 2: I don't like to do an evacuation through the dipstick 425 00:21:31,880 --> 00:21:35,240 Speaker 2: tube as on a normal basis. There's a few cars. 426 00:21:35,840 --> 00:21:38,119 Speaker 2: There's a few cars we have that are really old 427 00:21:38,359 --> 00:21:43,240 Speaker 2: as customers twenty one car is an O five pt Cruiser, 428 00:21:43,920 --> 00:21:45,840 Speaker 2: and it would actually it would actually need a drain, 429 00:21:45,920 --> 00:21:49,240 Speaker 2: it would actually need an oil pan. And she's older, 430 00:21:49,440 --> 00:21:52,080 Speaker 2: she's on a budget, and we're just trying to help 431 00:21:52,119 --> 00:21:54,600 Speaker 2: her out. She's just rolling along in the car until 432 00:21:54,600 --> 00:21:56,800 Speaker 2: she can't roll along in the car anymore. She'll be 433 00:21:56,880 --> 00:22:00,840 Speaker 2: ninety next month. Actually, and you know, we do an 434 00:22:00,880 --> 00:22:05,240 Speaker 2: evacuation through the dipstick tube. You know what, she's gotten 435 00:22:05,240 --> 00:22:07,320 Speaker 2: an extra six years out of the car. Kind of 436 00:22:07,320 --> 00:22:10,199 Speaker 2: a different conversation. We're trying to match her budget. This 437 00:22:10,280 --> 00:22:14,120 Speaker 2: is a twenty three automobile. I don't like doing evacuations 438 00:22:14,160 --> 00:22:17,399 Speaker 2: long term. You know, there's that little bit of sentiment, 439 00:22:17,440 --> 00:22:19,000 Speaker 2: that little bit of crud down in the bottom of 440 00:22:19,000 --> 00:22:20,800 Speaker 2: the pan. You're just not going to get out. I 441 00:22:20,840 --> 00:22:24,400 Speaker 2: think training it is more efficient, you know. I think 442 00:22:25,000 --> 00:22:27,359 Speaker 2: I think you've hit it spot on. I think they've 443 00:22:28,040 --> 00:22:30,160 Speaker 2: I think they've created a problem and they don't want 444 00:22:30,160 --> 00:22:33,520 Speaker 2: to admit to it that you know, it's it's But 445 00:22:33,560 --> 00:22:35,080 Speaker 2: I would go back to the dealer and make that 446 00:22:35,119 --> 00:22:37,440 Speaker 2: the benchmark, and then she can decide does she want 447 00:22:37,480 --> 00:22:39,560 Speaker 2: to go back to the quick glube and have that 448 00:22:39,600 --> 00:22:42,879 Speaker 2: conversation afterwards, because maybe she just found a bad one 449 00:22:42,920 --> 00:22:44,080 Speaker 2: and she's got to go somewhere else. 450 00:22:44,960 --> 00:22:46,560 Speaker 6: Yes, I I wanted to get down the call, but 451 00:22:46,680 --> 00:22:49,200 Speaker 6: she's kind of hesitant to give their phone number to me. 452 00:22:50,119 --> 00:22:52,960 Speaker 2: Well, you know what, sooner or later, they got to 453 00:22:52,960 --> 00:22:55,399 Speaker 2: stand on their own two feet. But she's got to 454 00:22:55,440 --> 00:22:57,359 Speaker 2: decide if she's if she wants to stand on her 455 00:22:57,359 --> 00:22:58,960 Speaker 2: own two feet, tell her to stop calling you and 456 00:22:59,000 --> 00:23:03,560 Speaker 2: asking for advice. Advice is advice. I can listen, I 457 00:23:03,560 --> 00:23:05,080 Speaker 2: can be as brutal as you want me to be, 458 00:23:05,480 --> 00:23:07,760 Speaker 2: but I think the real issue here is, you know, 459 00:23:07,880 --> 00:23:10,360 Speaker 2: she did take it somewhere. They did make a mistake, 460 00:23:10,720 --> 00:23:13,600 Speaker 2: they did do a problem, and you know they've got 461 00:23:13,640 --> 00:23:15,760 Speaker 2: to deal with it. So uh, you know, let her 462 00:23:15,840 --> 00:23:17,240 Speaker 2: go back to the dealer. Let her go back to 463 00:23:17,280 --> 00:23:19,280 Speaker 2: the dealer and do what she's got to do, and 464 00:23:19,320 --> 00:23:21,239 Speaker 2: see what they say and see how they handle it. 465 00:23:21,280 --> 00:23:24,679 Speaker 6: And you can kind of kind of what I told 466 00:23:24,720 --> 00:23:25,280 Speaker 6: her to do too. 467 00:23:25,400 --> 00:23:25,560 Speaker 3: Right. 468 00:23:25,840 --> 00:23:30,320 Speaker 2: It's it's right because you know, a twenty three kiya 469 00:23:30,440 --> 00:23:34,360 Speaker 2: is far too new that you know. Listen, I say 470 00:23:34,359 --> 00:23:36,240 Speaker 2: it all the time and it sounds kind of negative, 471 00:23:36,240 --> 00:23:38,840 Speaker 2: but there's an incompetence everywhere, and you just got to 472 00:23:38,880 --> 00:23:42,040 Speaker 2: expect everybody until they prove otherwise that maybe they're an idiot. 473 00:23:42,520 --> 00:23:45,040 Speaker 2: And you know, that's just the way it is. It's 474 00:23:45,160 --> 00:23:47,320 Speaker 2: just Tom and I talk about this all the time 475 00:23:47,560 --> 00:23:49,920 Speaker 2: on the automobile side of things, on the radio side 476 00:23:49,960 --> 00:23:53,640 Speaker 2: of life engineering. You know, we see it everywhere. It's 477 00:23:53,680 --> 00:23:55,320 Speaker 2: it's you know, there's a reason most of us go 478 00:23:55,359 --> 00:23:58,639 Speaker 2: around shaking our heads going, oh my god. And you know, 479 00:23:58,680 --> 00:23:59,639 Speaker 2: here's an example of it. 480 00:24:00,560 --> 00:24:00,720 Speaker 3: Right. 481 00:24:01,560 --> 00:24:04,119 Speaker 6: She said that they already have three complaints against them, so. 482 00:24:04,359 --> 00:24:08,320 Speaker 2: Right, yeah, here's number four. So it's it's you know, 483 00:24:08,400 --> 00:24:12,639 Speaker 2: all the more reason it's it's this is this is 484 00:24:12,720 --> 00:24:15,080 Speaker 2: exactly why I say it's time to have a relationship 485 00:24:15,080 --> 00:24:17,320 Speaker 2: with a mechanic somebody can count on and trust, because 486 00:24:17,359 --> 00:24:20,439 Speaker 2: obviously these guys aren't it. Alan, I got to move along, 487 00:24:20,560 --> 00:24:22,800 Speaker 2: but good, look to your daughter and have yourself a 488 00:24:22,800 --> 00:24:25,520 Speaker 2: good happy New Year, you too, all right? Be well, 489 00:24:25,640 --> 00:24:27,400 Speaker 2: Ron and any and the car doctor eight five five 490 00:24:27,440 --> 00:24:29,760 Speaker 2: five six oh nine nine zero zero. I'll be back 491 00:24:29,840 --> 00:24:44,520 Speaker 2: right after this. Less, keep it going. Let's go over 492 00:24:44,560 --> 00:24:47,359 Speaker 2: to Ron in Illinois, twelve Silverado. Ron, Welcome to the 493 00:24:47,359 --> 00:24:48,880 Speaker 2: car Doctor. What's going on? 494 00:24:49,440 --> 00:24:50,639 Speaker 3: Hey, thank you for taking my call. 495 00:24:50,680 --> 00:24:52,560 Speaker 2: Appreciate it well, iome, sir, what's going on? 496 00:24:54,440 --> 00:24:54,680 Speaker 3: Well? 497 00:24:54,760 --> 00:24:57,439 Speaker 7: I have a twenty twelve Chevy pickup. Last winter, as 498 00:24:57,480 --> 00:25:00,520 Speaker 7: soon as it's darter getting cold, the battery would intermittently dying. 499 00:25:00,840 --> 00:25:05,640 Speaker 7: No primary reason is totally a haphazard jump pack. One start, 500 00:25:05,680 --> 00:25:08,840 Speaker 7: I had to jump it from another vehicle, had it 501 00:25:08,880 --> 00:25:10,560 Speaker 7: to a couple of different shops to look at and 502 00:25:10,680 --> 00:25:14,479 Speaker 7: replaced batteries twice. Since then ran great over the summer, 503 00:25:14,560 --> 00:25:16,720 Speaker 7: and the problem started to gain in December since we 504 00:25:16,720 --> 00:25:17,840 Speaker 7: started getting cold again. 505 00:25:18,160 --> 00:25:21,639 Speaker 2: Okay, and when it's when it's dead, when it won't 506 00:25:21,680 --> 00:25:26,200 Speaker 2: start the note jump pack thing does but doesn't mean 507 00:25:26,200 --> 00:25:28,320 Speaker 2: anything to me because it's just you know, how big 508 00:25:28,400 --> 00:25:30,080 Speaker 2: is the jump pack? We could talk about you know, 509 00:25:30,160 --> 00:25:32,880 Speaker 2: what's the what's the reserve capacity of that? How dead 510 00:25:32,920 --> 00:25:36,240 Speaker 2: is this battery? Because what it sounds like you're gonna 511 00:25:36,240 --> 00:25:39,800 Speaker 2: go up to this this battery when it doesn't start 512 00:25:40,680 --> 00:25:42,760 Speaker 2: if you turn on the headlights, do you have headlights? 513 00:25:44,600 --> 00:25:48,000 Speaker 7: Sometimes it's completely dead noe half lights no uh, signal 514 00:25:48,040 --> 00:25:50,920 Speaker 7: bells on the inside. Other times it'll start to turn 515 00:25:50,960 --> 00:25:51,800 Speaker 7: over but won't. 516 00:25:51,640 --> 00:25:53,880 Speaker 2: Go all the way right, So you've got a random 517 00:25:54,040 --> 00:25:59,320 Speaker 2: electrical draw which prep right, it's it's you know this 518 00:25:59,440 --> 00:26:01,000 Speaker 2: is this is one of the hardest things in the 519 00:26:01,040 --> 00:26:07,560 Speaker 2: world to find because you know it's it's it's random. 520 00:26:07,880 --> 00:26:10,880 Speaker 2: There's there's no rhyme or reason any add on accessories 521 00:26:10,920 --> 00:26:11,600 Speaker 2: with this vehicle. 522 00:26:13,040 --> 00:26:14,200 Speaker 3: No, they're completely stock. 523 00:26:14,440 --> 00:26:18,080 Speaker 2: Any in any cases of interior dome light staying on? 524 00:26:18,520 --> 00:26:20,199 Speaker 2: Is there an after is there an There is no 525 00:26:20,280 --> 00:26:22,680 Speaker 2: after market alarm. This is a factory, this is a 526 00:26:23,040 --> 00:26:27,399 Speaker 2: it's it's it's untouched, no add on accessories, no. 527 00:26:27,280 --> 00:26:29,840 Speaker 7: Add on accessories. Never seen the dome light come on. 528 00:26:29,920 --> 00:26:33,199 Speaker 7: Everything seems to be functioning with the normal limits. As 529 00:26:33,240 --> 00:26:35,280 Speaker 7: a matter of fact, just the other day I grove 530 00:26:35,320 --> 00:26:38,400 Speaker 7: with for six hours, parked it for four or five hours, 531 00:26:39,080 --> 00:26:42,280 Speaker 7: it was dead, grobed for ten minutes, and it started 532 00:26:42,320 --> 00:26:45,920 Speaker 7: again immediately thereafter. So just completely haphazard. 533 00:26:46,200 --> 00:26:51,159 Speaker 2: Okay, you know the problem is, and I've seen this 534 00:26:51,240 --> 00:26:55,840 Speaker 2: with this generation Silverado from the tens to about the fourteens, 535 00:26:56,560 --> 00:27:01,880 Speaker 2: and it's a combination of fuse box, body module, there's 536 00:27:01,920 --> 00:27:05,400 Speaker 2: an interface module that that's known to have issues where 537 00:27:05,400 --> 00:27:07,840 Speaker 2: it'll just stay on electrically and it'll keep it active. 538 00:27:08,359 --> 00:27:11,919 Speaker 2: So you know, it's it's it's a tough one, it 539 00:27:12,000 --> 00:27:14,600 Speaker 2: really is. I'm not gonna lie to you. I would 540 00:27:14,640 --> 00:27:17,160 Speaker 2: be willing to bet that if you went out there 541 00:27:17,200 --> 00:27:19,960 Speaker 2: when it didn't start and put a voltmeter on that battery, 542 00:27:20,400 --> 00:27:23,160 Speaker 2: it's going to show less than ten volts, right. 543 00:27:23,440 --> 00:27:27,400 Speaker 7: It just it's because I've done that and like to nine. 544 00:27:27,640 --> 00:27:30,720 Speaker 2: Right, So this battery is just for some reason this 545 00:27:30,840 --> 00:27:33,600 Speaker 2: battery is dead. And you've looked at cables, You've looked 546 00:27:33,600 --> 00:27:37,200 Speaker 2: at cable ends. There's no chance this is a poor contact, 547 00:27:37,240 --> 00:27:41,480 Speaker 2: poor connection. This is a legitimate dead battery, like something drew. 548 00:27:41,240 --> 00:27:43,800 Speaker 3: It down, exactly. 549 00:27:43,800 --> 00:27:47,080 Speaker 7: And I've even replaced batteries twice, upgrading each time. 550 00:27:47,440 --> 00:27:50,600 Speaker 2: It's not that, it's not that. What we've got to 551 00:27:50,640 --> 00:27:53,679 Speaker 2: do is we'd have to sit down and come up 552 00:27:53,680 --> 00:27:57,919 Speaker 2: with a way to monitor the battery. I'd like to 553 00:27:57,960 --> 00:28:01,679 Speaker 2: catch this in the act right such that I know 554 00:28:01,800 --> 00:28:06,080 Speaker 2: when the draw is happening, that it's it's still active, 555 00:28:06,119 --> 00:28:07,960 Speaker 2: it's still you know. I'd be willing to bet that 556 00:28:08,000 --> 00:28:11,639 Speaker 2: once you get this to restart, what do you do 557 00:28:11,680 --> 00:28:15,320 Speaker 2: when you do restart it? Do you let it charge 558 00:28:15,359 --> 00:28:17,800 Speaker 2: the battery and then it's okay for a couple of 559 00:28:17,800 --> 00:28:20,920 Speaker 2: weeks exactly? 560 00:28:21,040 --> 00:28:25,000 Speaker 7: Matter of fact, just a couple of weeks ago, it 561 00:28:25,080 --> 00:28:27,800 Speaker 7: was dead after running for I say, six seven hours. 562 00:28:28,359 --> 00:28:30,880 Speaker 7: I drove it for ten minutes, and the batteries recharged 563 00:28:30,880 --> 00:28:32,639 Speaker 7: after a ten minute driving a ramp. Fine for the 564 00:28:32,720 --> 00:28:34,320 Speaker 7: next five or six days. 565 00:28:34,880 --> 00:28:38,880 Speaker 2: Right, is there a plow on this truck? No? Okay? 566 00:28:39,080 --> 00:28:40,840 Speaker 2: Is there a trailer hitch on this truck? 567 00:28:43,160 --> 00:28:43,200 Speaker 7: No? 568 00:28:43,640 --> 00:28:48,120 Speaker 2: Okay, it's there's no hitch or it's not active. It's 569 00:28:48,160 --> 00:28:53,480 Speaker 2: not active, Okay, just for giggles, can we go back 570 00:28:53,520 --> 00:28:57,080 Speaker 2: to the plug that's not active and make sure it's 571 00:28:57,160 --> 00:28:59,840 Speaker 2: stored away nice and neat and there's no chance of 572 00:29:00,120 --> 00:29:05,720 Speaker 2: us contamination between terminals causing a random short. 573 00:29:07,600 --> 00:29:10,440 Speaker 7: It's possible, but it's integral build into the bumper from 574 00:29:10,440 --> 00:29:11,000 Speaker 7: the factory. 575 00:29:11,800 --> 00:29:15,920 Speaker 2: Okay, Okay, and you're not and you're not and you're 576 00:29:15,960 --> 00:29:18,280 Speaker 2: not using it. Well, yeah, all that is is though, 577 00:29:18,320 --> 00:29:20,560 Speaker 2: that's just that's just the plug that they've got in there. 578 00:29:20,840 --> 00:29:22,920 Speaker 2: But if you look at it from underneath, from the back, 579 00:29:23,680 --> 00:29:27,440 Speaker 2: and I'm always concerned, right, I always think about the 580 00:29:27,520 --> 00:29:30,600 Speaker 2: trailer hitch coming in from the back, because as you 581 00:29:30,680 --> 00:29:33,040 Speaker 2: travel down the road, where does all the road slop 582 00:29:33,080 --> 00:29:35,800 Speaker 2: and junk from the road go, It hits the back 583 00:29:35,840 --> 00:29:39,440 Speaker 2: bumper and it beats up that trailer plug. Something fierce. 584 00:29:41,040 --> 00:29:43,040 Speaker 3: Interesting. Consider that. 585 00:29:43,160 --> 00:29:45,400 Speaker 2: Yeah, so I'm just I'm just trying to look for 586 00:29:45,480 --> 00:29:48,280 Speaker 2: the weird. As a matter of fact, follow that trailer 587 00:29:48,360 --> 00:29:52,480 Speaker 2: hitch harness up over the crossrail where the spare tire sits, 588 00:29:53,800 --> 00:29:56,520 Speaker 2: and there's a I believe there's a module up there 589 00:29:56,560 --> 00:29:58,840 Speaker 2: for the twelves. That has to do with the trailer 590 00:29:58,920 --> 00:30:00,640 Speaker 2: hitch too. And if you're not, you in the trailer 591 00:30:00,720 --> 00:30:04,200 Speaker 2: hitch and it's the module I'm thinking of, I've unplugged them, 592 00:30:04,240 --> 00:30:07,000 Speaker 2: and I've solved the problem. 593 00:30:06,560 --> 00:30:07,880 Speaker 3: I'm looking at it. 594 00:30:08,920 --> 00:30:12,320 Speaker 2: You know, I'm looking for that random because this is 595 00:30:12,440 --> 00:30:16,080 Speaker 2: either a harness that's exposed to whether that's got corrosion 596 00:30:16,120 --> 00:30:19,920 Speaker 2: in it, or this is an actual electronic component that 597 00:30:20,000 --> 00:30:24,400 Speaker 2: won't shut off. And the only other the only other 598 00:30:24,520 --> 00:30:28,720 Speaker 2: thing I can do is break down the wiring harness. 599 00:30:29,680 --> 00:30:33,080 Speaker 2: Go to the ignition switch, look at the feed coming 600 00:30:33,080 --> 00:30:37,320 Speaker 2: into the ignition switch, figure out which wire is which 601 00:30:37,680 --> 00:30:40,360 Speaker 2: wire in a bulb, so that I know when I 602 00:30:40,440 --> 00:30:42,840 Speaker 2: turn the key off, that bulb is out. If that 603 00:30:42,920 --> 00:30:45,880 Speaker 2: bulb is still litting the keys in my hand, that's 604 00:30:45,920 --> 00:30:48,400 Speaker 2: the moment when I have the draw. And then at 605 00:30:48,400 --> 00:30:50,960 Speaker 2: that point I can start to either go at it 606 00:30:51,000 --> 00:30:54,120 Speaker 2: with a heat gun looking to see what's showing me 607 00:30:54,280 --> 00:30:58,800 Speaker 2: still warm or hot, or start or start popping fuses 608 00:30:58,840 --> 00:31:00,160 Speaker 2: one by one. 609 00:31:01,080 --> 00:31:03,320 Speaker 3: But but that's definitely worth looking at. 610 00:31:03,560 --> 00:31:07,480 Speaker 2: Go go for the trailer hitch first and start. You know, 611 00:31:07,480 --> 00:31:10,400 Speaker 2: we're looking for something bulged in the way of the 612 00:31:10,440 --> 00:31:14,640 Speaker 2: wiring harness. No signs of animal intrusion anywhere. 613 00:31:14,960 --> 00:31:17,920 Speaker 7: No sign of animal no, not, not what I've seen 614 00:31:17,960 --> 00:31:22,920 Speaker 7: at all. Could with the cold weather means a contraction. 615 00:31:22,560 --> 00:31:24,520 Speaker 3: Of the metal. Could that have anything to do with it? 616 00:31:24,560 --> 00:31:27,920 Speaker 7: Because it runs great anytime it's above twenty degrees? 617 00:31:28,720 --> 00:31:33,080 Speaker 2: It could? Or is it? Is it moisture or temperature related? 618 00:31:33,080 --> 00:31:35,160 Speaker 2: Do we get do we get more snow and rain 619 00:31:35,240 --> 00:31:38,240 Speaker 2: and that's when it happens? Or is it strictly cold? 620 00:31:39,320 --> 00:31:40,800 Speaker 3: Strictly strictly temperature? 621 00:31:41,240 --> 00:31:46,000 Speaker 7: Okay, it ran, It ran great from March through November. 622 00:31:47,480 --> 00:31:49,160 Speaker 2: You don't have a heated garage by chance? 623 00:31:49,240 --> 00:31:51,080 Speaker 3: To I do not? 624 00:31:51,920 --> 00:31:56,720 Speaker 2: It might be a reason to get one, you know me, 625 00:31:56,800 --> 00:31:58,680 Speaker 2: I'm always looking for an excuse to put my vehicles 626 00:31:58,720 --> 00:32:01,480 Speaker 2: in warm conditions. But you know, I start I start 627 00:32:01,480 --> 00:32:05,800 Speaker 2: to think about that. But cold stuff, man, that's the 628 00:32:05,840 --> 00:32:08,360 Speaker 2: opposite of what we usually see. Usually it's warm. But 629 00:32:08,480 --> 00:32:11,800 Speaker 2: yet is something cold when it's cold? Does it contract 630 00:32:11,920 --> 00:32:14,680 Speaker 2: causing the condition? And then I'm going to start to 631 00:32:14,720 --> 00:32:18,600 Speaker 2: think about switches, right, I could have a bad ignition switch. 632 00:32:18,760 --> 00:32:21,160 Speaker 2: This could be a bad ignition switch, a cold bad 633 00:32:21,160 --> 00:32:24,320 Speaker 2: ignition switch that contracts and causes circuits to be activated 634 00:32:24,600 --> 00:32:28,200 Speaker 2: and starts pulling on things. And you know that's why 635 00:32:28,240 --> 00:32:31,960 Speaker 2: I say trailer hitch wiring. First, Then let's talk about, 636 00:32:32,080 --> 00:32:35,160 Speaker 2: you know, splitting the circuit at the ignition switch and 637 00:32:35,640 --> 00:32:37,720 Speaker 2: wiring in a bulb to tell us do we have 638 00:32:38,280 --> 00:32:41,560 Speaker 2: do we have something active when we're not supposed to? 639 00:32:41,920 --> 00:32:44,800 Speaker 2: Is that bullblit? Do those two things? Ron? Call me back, 640 00:32:44,840 --> 00:32:46,840 Speaker 2: we can talk about it further. Send me the vin 641 00:32:47,000 --> 00:32:49,600 Speaker 2: Ron at cardoctorshow dot com. I'll come up with the 642 00:32:49,600 --> 00:32:51,680 Speaker 2: wiring diagram for you so you know what you're chasing 643 00:32:51,720 --> 00:32:53,880 Speaker 2: as far as ignition switch was, and then we can 644 00:32:53,880 --> 00:32:55,840 Speaker 2: talk further about it next week or the week after 645 00:32:56,040 --> 00:32:58,160 Speaker 2: a five five, five, six oh nine nine zero zero 646 00:32:58,200 --> 00:33:00,280 Speaker 2: run on eating the car doctor. Coming back right to this. 647 00:33:12,000 --> 00:33:14,840 Speaker 2: Did you ever stand behind the counter of a repair 648 00:33:14,880 --> 00:33:18,640 Speaker 2: shop and talk to the people when they call? It's 649 00:33:18,680 --> 00:33:21,520 Speaker 2: an interesting time, it really is. The phone rang this week. 650 00:33:21,760 --> 00:33:24,480 Speaker 2: I've got a fourteen buick that needs a water pump. 651 00:33:24,480 --> 00:33:25,920 Speaker 2: Can you tell me how much? And when can I 652 00:33:25,920 --> 00:33:29,440 Speaker 2: bring it in? Well, I don't know, it's Tuesday or 653 00:33:29,520 --> 00:33:33,480 Speaker 2: Wednesday before New Year's it's New Year's Eve. It's you know, 654 00:33:33,600 --> 00:33:36,400 Speaker 2: and it's so hard, you know, it's so hard to 655 00:33:36,440 --> 00:33:38,400 Speaker 2: give out quotes over the phone because you don't know 656 00:33:38,440 --> 00:33:41,040 Speaker 2: what you're looking at, really, because you're counting on the 657 00:33:41,040 --> 00:33:44,520 Speaker 2: person that's asking you to know. And you know, the 658 00:33:44,560 --> 00:33:48,160 Speaker 2: first thought that goes through my mind is always what's 659 00:33:48,160 --> 00:33:49,920 Speaker 2: wrong with the mechanic that's been working on it up 660 00:33:49,920 --> 00:33:53,160 Speaker 2: till now? You know, there's this thought process in my 661 00:33:53,200 --> 00:33:56,440 Speaker 2: head the last couple of seven or eight years, ten years, 662 00:33:56,840 --> 00:33:58,720 Speaker 2: who's been working on the car up till this point. 663 00:33:58,800 --> 00:34:00,800 Speaker 2: What did they do that annoy you that you didn't 664 00:34:00,800 --> 00:34:02,080 Speaker 2: want to bring it back to them? And why are 665 00:34:02,160 --> 00:34:05,560 Speaker 2: you calling around looking at pricing? Because I think pricing 666 00:34:05,600 --> 00:34:08,879 Speaker 2: tends to get you in trouble. Pricing tends to get 667 00:34:08,960 --> 00:34:13,200 Speaker 2: you possibly the lower caliber of mechanic that's you know, 668 00:34:13,560 --> 00:34:16,759 Speaker 2: maybe he's got time to stand there and do price 669 00:34:16,840 --> 00:34:18,799 Speaker 2: quotes over the phone, And that opens up a whole 670 00:34:18,880 --> 00:34:20,799 Speaker 2: nother can of worms for me in my head. If 671 00:34:20,800 --> 00:34:22,680 Speaker 2: the guy's got time to do quotes over the phone, 672 00:34:22,760 --> 00:34:24,760 Speaker 2: is it because he's slow, because he's not fixing cars, 673 00:34:24,760 --> 00:34:28,319 Speaker 2: because he's not really good at it? I don't know. 674 00:34:28,760 --> 00:34:32,360 Speaker 2: I think I think phone quotes are kind of a 675 00:34:32,400 --> 00:34:35,000 Speaker 2: waste of time. I think the better approaches. Hey, my 676 00:34:35,080 --> 00:34:37,319 Speaker 2: car is leaking any freeze? When can you look at it? 677 00:34:37,800 --> 00:34:39,120 Speaker 2: I think that's the way we're going to look at 678 00:34:39,160 --> 00:34:41,000 Speaker 2: it going into the new year, and I encourage you 679 00:34:41,040 --> 00:34:42,839 Speaker 2: to do the same. I'm ronning Andy and the car 680 00:34:42,920 --> 00:34:46,600 Speaker 2: doctor till the next time. Good mechanics aren't expensive, they're priceless. 681 00:34:46,920 --> 00:34:52,040 Speaker 2: See you, doctor. Car advice to write