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Speaker 1: Y US intelligence officials are urging Americans to use encrypted

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Speaker 1: communications and what does that really mean? The AI powered

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Speaker 1: glasses that bring the world to life with real time

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Speaker 1: closed captions, the app that transforms your old photos into

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Speaker 1: dynamic video clips. Plus your tech questions answered? What's going

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Speaker 1: on richdmiro And this is Rich on Tech. This is

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Speaker 1: the show where I talk about the tech stuff I

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Speaker 1: think you should know about. It's also the place where

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Speaker 1: I answer your questions about technology. I believe that tech

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Speaker 1: should be interesting, useful and fun. Let's open up those

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Speaker 1: phone lines at triple eight Rich one oh one. That's

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Speaker 1: eight eight eight seven four to two four one zero

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Speaker 1: one eight eight eight seven four to two four one

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Speaker 1: zero one. Give me a call if you have a

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Speaker 1: question about technology. Email is also an option. Just go

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Speaker 1: to Rich on Tech dot tv and hit contact. Guests

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Speaker 1: this week include Coinbases Philip Martin. He's going to share

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Speaker 1: tips on avoiding online scams and protecting your crypto assets.

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Speaker 1: Then we've got Rob Gelick from Yahoo Male. He's gonna

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Speaker 1: stop by to talk about some of the new features

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Speaker 1: they're adding to the service. And I'm going to have

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Speaker 1: him address the whole transitioning from Cox Email and all

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Speaker 1: these other providers that Yahoo mal now handles.

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Speaker 2: You can understand that.

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Speaker 1: And then we've got the Vergess smart home expert Jennifer Twey.

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Speaker 1: She is going to talk about matter, the new universal

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Speaker 1: standard for connected devices. Well, I hope you are having

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Speaker 1: a fantastic weekend back in the saddle here. It is

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Speaker 1: the holiday slide, as I call it. We have been busy.

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Speaker 1: I am sure you have been busy as well. It's funny.

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Speaker 1: The holidays are supposed to be a relaxing time, but

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Speaker 1: I feel like for a lot of people, they're very stressful.

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Speaker 1: You know, you're talking to a lot of people, you're

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Speaker 1: seeing family, there's a lot of events that are out

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Speaker 1: late at night, and then you're dragging into work in

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Speaker 1: the morning. So it's all this stuff that kind of

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Speaker 1: comes together. And by the way, it's six season. My

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Speaker 1: wife was like, why does the holiday season have to

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Speaker 1: be during the sick time. We've got a couple of

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Speaker 1: sick people in our house right now. I'm like the

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Speaker 1: last band standing, always like everyone's coughing around me and

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Speaker 1: this and that, and I'm just like, please don't get this, please,

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Speaker 1: So I take my vitamins and that's the best I

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Speaker 1: can do, I guess, right. But anyway, happy holidays to you.

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Speaker 1: Hope you're having a great season. And I'm sure you

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Speaker 1: heard the news about this whole idea of this China

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Speaker 1: spying on us with the text messages and the networks

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Speaker 1: that we have here. Apparently they've gotten some of the

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Speaker 1: sensitive information that we exchange on a daily basis. Of course,

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Speaker 1: this is still under investigation, but you've probably seen the

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Speaker 1: headlines where US intelligence officials are urging Americans to use

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Speaker 1: encrypted communications. Now, before you say I've got nothing a hide,

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Speaker 1: I don't need to worry about this stuff. I'll address

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Speaker 1: that towards the end. But let me explain what this

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Speaker 1: all means. So first off, you know, anytime you're communicating,

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Speaker 1: communicating via email or via text message or browsing the web,

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Speaker 1: you've probably heard of the term encryption, right or encrypted.

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Speaker 1: There's several flavors of encryption. The most prevalent is well

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Speaker 1: number one, no encryption. That's just plain text. That means

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Speaker 1: if I wrote wrote something on a piece of paper

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Speaker 1: and just handed it to you, you could easily read that,

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Speaker 1: no problem, right. And I think we're going to imagine

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Speaker 1: all this stuff as kind of sending a letter to

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Speaker 1: someone so that you can understand it very easily as

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Speaker 1: I can so imagine. No encryption is writing your message

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Speaker 1: on a postcard, right you put it in the mailbox.

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Speaker 1: Anyone that comes across that postcard can read that message

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Speaker 1: because it is out in the open. Then you've got

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Speaker 1: your basic encryption. And this means that your letter is

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Speaker 1: now in an envelope, but it has a pretty unique

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Speaker 1: lock on it, right, and only someone with that lock

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Speaker 1: can unlock it and read that message. But here's the thing.

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Speaker 1: If we're talking about email or your provider, they probably

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Speaker 1: have the key to that. So if the post office

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Speaker 1: wanted to open up your letter and see what's inside,

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Speaker 1: they could do it right because you just seal it

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Speaker 1: with a lick and an envelope and it's very easily sealed.

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Speaker 1: So that's basic encryption. Anyone that's seeing the letter or

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Speaker 1: the envelope, they're not seeing what's inside that envelope. But

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Speaker 1: people have the ability to open up that envelope and

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Speaker 1: see what's in there. But of course, when you're talking

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Speaker 1: about encryption, you'd have to have a key. Then you

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Speaker 1: have what you really want is what's called end to

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Speaker 1: end encryption. So imagine you take that same letter, you

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Speaker 1: put it in an envelope, and then you sort of

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Speaker 1: put this secret, super duper lock on that envelope that

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Speaker 1: not even the post office who's handling this thing can

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Speaker 1: unlock and read. And so that's really the type of

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Speaker 1: encryption that you want for your messaging and your email.

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Speaker 1: But as I'm gonna explain, that's not necessarily.

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Speaker 2: What we get. And so that is what we want.

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Speaker 1: So what are you getting when you are doing I Message,

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Speaker 1: and this is messages between Apple devices. They do offer

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Speaker 1: end to end encryption, and Apple has been a big

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Speaker 1: proponent of privacy, and this turns out to be a

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Speaker 1: very good thing because the millions upon millions of messages

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Speaker 1: that are sent on a daily basis through I Message

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Speaker 1: are all encrypted. That's when you see a blue bubble. However,

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Speaker 1: if you're sending to a non Apple device, say an

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Speaker 1: Android device, those are not encrypted. And I'll talk about

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Speaker 1: that more in a second here. Now, when you're sending

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Speaker 1: Android to Android, Android just recently got this upgrade to

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Speaker 1: what's called RCS Rich Communication Services, and Google does encrypt

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Speaker 1: that end to end, which means, if you ever notice,

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Speaker 1: if you're texting an Android friend and you're on an Android,

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Speaker 1: you'll notice there's a little lock next to your message,

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Speaker 1: and that means that your message is end to end encrypted.

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Speaker 1: That means that no one, not even Google, can read

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Speaker 1: the message that you are sending to that other person.

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Speaker 1: Not the person, not the wireless provider, not your phone company,

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Speaker 1: no one. No one can read that message, just the

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Speaker 1: person on the other end. Now here's where it gets

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Speaker 1: a little challenging when you're talking about cross platform messaging

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Speaker 1: and group texts. Typically, group texts are not encrypted, especially

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Speaker 1: if they involve a mix of iPhone and Android. And

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Speaker 1: then when you're sending between those platforms, so iPhone to Android,

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Speaker 1: Android to iPhone, those are not encrypted either. Now iPhone

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Speaker 1: recently got that upgrade to RCS, so yes, you can

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Speaker 1: send big photos and files and see the typing indicators

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Speaker 1: when you text someone that's on Android. But Apple did

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Speaker 1: not implement the end to end encryption protocol that they

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Speaker 1: could do. So this is something that Apple could do

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Speaker 1: if they wanted to, but it's something they have not

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Speaker 1: done yet. So just remember, if your same platform, same platform,

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Speaker 1: it's going to be encrypted. Cross platform group message is

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Speaker 1: probably not encrypted. Now what can you do if you

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Speaker 1: want your messages to be the most secure, Well, you

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Speaker 1: can switch to an app that is encrypted and to

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Speaker 1: end by default, and there are two prominent apps that

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Speaker 1: do this. The first is Signal. This is something that's

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Speaker 1: predominantly used by sort of people in the no journalists,

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Speaker 1: high ranking officials. They all know about Signal, And maybe

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Speaker 1: you have a techie in your family that's tried to

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Speaker 1: convince you to switch to Signal, but good luck getting

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Speaker 1: anyone in your family to switch to any third party

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Speaker 1: messaging app.

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Speaker 3: Right.

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Speaker 1: So, Signal is end to end encrypted, it is all

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Speaker 1: secure by default. Another app that is also secure by

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Speaker 1: default is WhatsApp, and WhatsApp has always been end to

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Speaker 1: end encrypted, which is super private, and that's on by

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Speaker 1: default for all messages. However, this is owned by Facebook,

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Speaker 1: which some people may not like. They bought WhatsApp. They

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Speaker 1: didn't create WhatsApp, they did purchase it. And also Facebook

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Speaker 1: does collect some metadata, so just because they can't read

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Speaker 1: your messages doesn't mean that they don't know who you're

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Speaker 1: sending them to and some other information surrounding them. Now,

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Speaker 1: there are some other messaging apps out there, like Telegram

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Speaker 1: that's a popular messaging app, and yes, they offer end

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Speaker 1: to end encryption, but you have to toggle it on

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Speaker 1: for every single chat that you want end to end

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Speaker 1: encryption on. That means that if you're not doing that,

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Speaker 1: Telegram can pretty much access the information inside your messages

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Speaker 1: if they wanted to. I'm not saying they're reading them all,

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Speaker 1: but you know they could. And that also potentially means

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Speaker 1: that someone else could access the information of those messages.

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Speaker 1: Facebook Messenger is also another popular messaging app. They also

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Speaker 1: provide end to end encryption, but again you have to

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Speaker 1: do it on a case by case basis, so you

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Speaker 1: have to manually enable it. They call it secret Conversations.

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Speaker 1: Telegram calls it secret chats. So your standard messages on

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Speaker 1: both of these services are not end to end encrypted.

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Speaker 1: So you might be seeing that these are encrypted, but

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Speaker 1: it's not end to end encrypted. So what does this

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Speaker 1: all mean for you? You know, you have to understand

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Speaker 1: the limitations of these services. So if you're using something

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Speaker 1: like I Message shirt, it's encrypted, US an RCS shirt,

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Speaker 1: it's encrypted. If you're using a third party app, it

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Speaker 1: may not be encrypted. And it's really tough to get

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Speaker 1: friends and family to switch to one app where everything

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Speaker 1: is secure. Now here's the big argument I get from people.

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Speaker 1: They say, Rich, I've got nothing to hide. Why do

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Speaker 1: I need my information encrypted? I don't need encryption. I'm

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Speaker 1: not hiding anything. I'm not doing anything wrong, and I

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Speaker 1: don't care who sees my messages. And that is one

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Speaker 1: hundred percent wrong. Now, I'm not going to say that

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Speaker 1: what your thought process is wrong, but I think it's flawed.

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Speaker 1: And here's the reason. Why have you ever taken someone

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Speaker 1: aside at work and said, hey, can we chat for

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Speaker 1: a second? And you know that that conversation is private?

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Speaker 2: Right? We do this all the time with people.

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Speaker 1: We chat with them, we talk to them, and we

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Speaker 1: have an understanding that what we are saying to that

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Speaker 1: person is private and it's not being recorded, and it's

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Speaker 1: not being shared and it's not public. Could you imagine

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Speaker 1: not having that ever online?

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Speaker 4: Ever?

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Speaker 1: So Number One, privacy as a fundamental right. Privacy should

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Speaker 1: be a fundamental right of humans, especially as tech takes

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Speaker 1: over more aspects of our lives.

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Speaker 2: Misuse.

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Speaker 1: Think about how much information you share in your messages

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Speaker 1: and in your email on a daily basis. I mean

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Speaker 1: it's medical information, it's a password that you share with

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Speaker 1: a friend or a family member. There are one time

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Speaker 1: codes that help you access your accounts. I mean, there's

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Speaker 1: so much information that we share on a daily basis

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Speaker 1: that would you want that out there on the front

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Speaker 1: page of the newspaper.

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Speaker 2: Probably not.

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Speaker 1: Even if it's something that's innocent, you probably don't want

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Speaker 1: it out there. And just in general, when you talk

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Speaker 1: about democracy, you know, we don't want to be in

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Speaker 1: a surveillance society, do we? I mean don't you want

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Speaker 1: to have the ability to protect what you say to

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Speaker 1: someone else, no matter how you're communicating with them, and

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Speaker 1: that includes your online communications. So imagine a US where

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Speaker 1: they said, no, you know what, encryption is illegal, you

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Speaker 1: can't encrypt your messages. How would you feel about that?

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Speaker 1: Absolutely not good. So please don't use the argument that

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Speaker 1: says I have nothing to hide, I don't need encryption,

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Speaker 1: because that really really, uh, it just affects me in

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Speaker 1: a way that like, hold on, you're not understanding the

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Speaker 1: entire side of this. By the way, when you email,

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Speaker 1: if you're using Gmail or any other email program, it's

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Speaker 1: encrypted in transit, but it's not typically end to end encrypted.

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Speaker 1: If you want your email to be fully encrypted, you

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Speaker 1: have to use a service that offers that something like

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Speaker 1: a proton mail. All right eight eight eight rich one

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Speaker 1: O one eight eight eight seven four to two four

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Speaker 1: one zero one. The website rich on Tech dot TV.

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Speaker 1: Your call is coming up next. Welcome back to rich

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Speaker 1: on Tech. Rich DeMuro here hanging out with you talking

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Speaker 1: technology at Triple eight rich one oh one eight eight

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Speaker 1: eight seven four to two.

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Speaker 2: Four one zero one.

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Speaker 1: Feels good to be back in here this week. I

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Speaker 1: don't even can I say that last week was a repeat?

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Speaker 2: Why not? You know what it's done?

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Speaker 1: Uh, you know, I get a couple of times a

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Speaker 1: year where I can do a show that's sort of

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Speaker 1: a best of show, and last week after a holiday

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Speaker 1: was one of those shows. So everyone had off. Bobo

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Speaker 1: had off, Kim had off, I had off. Who didn't

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Speaker 1: have off? I think everyone had off? So that was

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Speaker 1: really nice. Did you enjoy your time off?

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Speaker 2: Bobo?

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Speaker 1: Adam didn't have off. Adam didn't have Adam. Adam had

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Speaker 1: to do the show. So but he did a good job.

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Speaker 1: We were in good hands. So you know, it's one

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Speaker 1: of those things where it feels good to have that

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Speaker 1: time off.

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Speaker 2: I did have a good time off. Yeah, it was amazing.

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Speaker 2: I had a chance to help my wife with her

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Speaker 2: side venture. And yeah, she does the candles. Yeah, she

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Speaker 2: makes candles.

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Speaker 1: What's her it's it's on Instagram in the aura, in

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Speaker 1: the Aura. Yeah she does. You gave me a couple

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Speaker 1: last year and they smell great. And we have the

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Speaker 1: room spray too, which is really nice.

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Speaker 2: I am my kid.

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Speaker 1: Actually, Parker has like taken a liking to like straightening

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Speaker 1: up the house. And when he's done straightening everything up,

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Speaker 1: and he does a really great job. He does little

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Speaker 1: sprits of the stuff. It's it's great. Uh let's go

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Speaker 1: to uh Eleana in Berkeley, California.

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Speaker 2: You're on with Rich har Rich.

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Speaker 5: It's going to talk to you.

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Speaker 2: Yeah, what can I help you with that?

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Speaker 5: I love your show.

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Speaker 2: Thank you.

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Speaker 5: I am really frustrated because I have at Mobile and

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Speaker 5: I pay for the forty gig and I know they

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Speaker 5: says it slows down after the.

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Speaker 3: Forty gig youth.

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Speaker 5: I'm currently don't have a wireless because I'm you know,

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Speaker 5: just paying off debt, you know, trying to get rid

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Speaker 5: of before I add another bill in my life blows down.

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Speaker 5: This this unlimited and I also pay them up front too.

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Speaker 5: I paid them like the whole year in advance, and

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Speaker 5: this thing starts slowing down at the two week mark

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Speaker 5: and a buffers terribly. And I just feel like it's

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Speaker 5: like if your test that decided the buff wrap for

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Speaker 5: five hundred bucks and you couldn't accept rate. I just

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Speaker 5: don't think it's fair. It's almost a deal breaker.

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Speaker 2: So do you notice it?

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Speaker 1: So? Number one, have you looked at your have you

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Speaker 1: done a speed test on your phone?

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Speaker 5: Oh?

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Speaker 1: No, okay, So what I would do is I would

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Speaker 1: download an app called Meteor met eo R okay, like

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Speaker 1: the like the Comet or like a you know, Heavenly body,

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Speaker 1: the Meteor app, and then I turn off your Wi Fi.

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Speaker 1: You don't have Wi Fi at home? You said, right?

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Speaker 4: Not?

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Speaker 2: Yeah, And so you're running everything through this mint Mobile plan.

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Speaker 5: Yeah yeah.

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Speaker 1: Now I have mint Mobile on a test line and

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Speaker 1: I use it, and I okay, so I will tell

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Speaker 1: you I definitely notice a little bit of buffering and

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Speaker 1: a little bit of a slower connection than my standard

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Speaker 1: like ninety dollars a month Horizon connection.

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Speaker 2: But you know you have to give and you take.

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Speaker 1: You know, mint Mobile is significantly less, and you know

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Speaker 1: the thing is you're paying for that forty But what

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Speaker 1: they don't guarantee necessarily is the speed on that now

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Speaker 1: you should get it. For the most part, let's see

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Speaker 1: if we can find their broadband. They have this thing

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Speaker 1: called Broadband Facts for Mint Mobile, which tells you what

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Speaker 1: your speed is supposed to be. So if we look

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Speaker 1: at this unlimited that's thirty dollars a month, you're supposed

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Speaker 1: to get typical download speeds of seventy nine to three

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Speaker 1: point fifty seven and then typical upload of six to

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Speaker 1: thirty And that's actually across all their plans no matter what.

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Speaker 1: But they also have a network management policy, and so

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Speaker 1: that is what they reserve the right to slow down

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Speaker 1: your services. And so if you're using a ton of

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Speaker 1: data in a place that's very congested, they could slow

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Speaker 1: down your data to help other people make sure that

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Speaker 1: they get their access. And by the way, also one

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Speaker 1: of the big things about these prepaid plans that people

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Speaker 1: don't realize is that they are they are limiting your

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Speaker 1: video quality as well. So you're getting SD video quality

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Speaker 1: no matter what. You can never get HD video quality.

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Speaker 1: So you know, that is a big thing that you

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Speaker 1: have to take into consideration. If you're streaming a lot

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Speaker 1: of stuff on Netflix. According to mint Mobile. They're limiting

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Speaker 1: your streaming to one point five megabits per second, and

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Speaker 1: so that's for ADP, which is basically SD quality. So

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Speaker 1: you have to know, you know, if you're looking at Instagram,

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Speaker 1: you're watching reels and all that kind of stuff, like,

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Speaker 1: it could be slower. But what I would recommend is

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Speaker 1: to kind of monitor this. So Number one, on your

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Speaker 1: smartphone itself, there is a way to reset your cellular data.

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Speaker 1: So go into your settings, look under cellular and you

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Speaker 1: can reset. It says cellular usage statistics on the iPhone.

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Speaker 1: You can press reset statistics and that will start keeping

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Speaker 1: track of how much cellular you are using. So I

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Speaker 1: do that, and then I would do the speed test

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Speaker 1: at the beginning of the month, when your bill cycle starts,

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Speaker 1: do a speed test and see what speed you're getting,

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Speaker 1: and that will tell you if you're actually being slowed

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Speaker 1: down or not. And make sure your WiFi is turned

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Speaker 1: off on your phone. You don't want to be on

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Speaker 1: your Wi Fi. So for instance, right now, I'm just

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Speaker 1: getting twenty two megabits per second on this phone. And

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Speaker 1: this is on a big Verizon plan, so it depends

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Speaker 1: where you are as well. So I would do that

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Speaker 1: do the test a couple times a month, once at

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Speaker 1: the beginning, once in the middle, once at the end,

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Speaker 1: and see if you're getting a completely different speed. And

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Speaker 1: the program will log those speeds as well, so you

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Speaker 1: can look at your history and see what your speeds were.

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Speaker 2: But that's what I would do to kind of see

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Speaker 2: what's happening.

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Speaker 1: But Elena, I use the mid Mobile, and you know,

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Speaker 1: for the price, I really don't think it can be be.

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Speaker 1: I think they have a pretty good service for the

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Speaker 1: price you're paying. And I love that you're paying off

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Speaker 1: the debt and you're trying to, you know, save the money,

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Speaker 1: so you know, you got to give some, you got

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Speaker 1: to take some, and I think you're you're taking a

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Speaker 1: little bit right now. Eighty eight rich one O one

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging

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Speaker 1: out with you, talking technology. The phone line is eighty

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Speaker 1: to eight rich one oh one eight eight eight seven

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Speaker 1: four to two four one zero one. We'll get back

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Speaker 1: to the calls in just a moment here after our guest.

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Speaker 1: The website for the show rich on Tech dot TV.

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Speaker 1: I've made it a little bit easier to keep up

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Speaker 1: with the show notes. You can scroll down on the

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Speaker 1: page this is show number one hundred. Oh wow, look

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Speaker 1: at that Crisp one hundred dollars bill. We've got show

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Speaker 1: number one hundred. And you can also hit the light

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Speaker 1: bulb at the top. There we go, and you can

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Speaker 1: get the show notes in live time. I don't know

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Speaker 1: if you follow the news this week, but I was

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Speaker 1: in Disneyland and I don't know why, but I've just

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Speaker 1: been checking the bitcoin price because it's been kind of

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Speaker 1: like wild lately, and all of a sudden it hit.

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Speaker 1: It crossed one hundred thousand dollars, and you know, my

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Speaker 1: kids all into it and everything, so we were all

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Speaker 1: just like, oh my gosh. And then I run into

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Speaker 1: a friend at Disneyland. It was like an event night,

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Speaker 1: and he's a big bitcoin guy, and I was like, Rob,

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Speaker 1: did you see He's like, see what I'm like, Bitcoin

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Speaker 1: it reached one hundred thousand. He's like what he gave me,

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Speaker 1: like the biggest hug I've ever gotten from this guy.

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Speaker 2: And I was like, yeah, that's awesome.

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Speaker 1: So bitcoin surpassed one hundred thousand dollars for the first

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Speaker 1: time this week, really cementing in a lot of people's minds,

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Speaker 1: its status as a mainstream financial asset. A lot of

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Speaker 1: people might have dismissed this as a fad in the past,

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Speaker 1: myself included. I will admit I had friends back in

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Speaker 1: the day that we're all into this, and I kind

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Speaker 1: of said, come on, talk to me when it's real.

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Speaker 1: And now, of course people are into it because of

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Speaker 1: you know, our future president and he has embraced cryptocurrency,

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Speaker 1: and of course all the Wall Street investments in this

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Speaker 1: crypto as well.

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Speaker 2: So just keep in.

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Speaker 1: Mind it is still highly volatile and you know, nothing

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Speaker 1: is guaranteed, but people are excited about this. That all

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Speaker 1: kind of goes into my next guest, Coinbase cso Philip

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Speaker 1: Martin is joining me to talk about some of the

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Speaker 1: things you need to be aware of when it comes

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Speaker 1: to online scams and protecting digital assets.

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Speaker 2: Phillip Martin, Welcome to the show.

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Speaker 6: Thanks thanks for having me on episode one hundred. Yeah,

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Speaker 6: well it's the Moustone.

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Speaker 1: It's fitting one hundred thousand dollars and episode of one

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Speaker 1: or so. Are people just like, are they just cheering

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Speaker 1: at coinbase when it crosses one hundred thousand or what?

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Speaker 6: I mean, there's there's always enthusiasm for these moments. But

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Speaker 6: I think one of the things you learned being in

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Speaker 6: an industry like cryptocurrency is there are ups and their

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Speaker 6: downs and they're both going to happen.

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Speaker 1: That is very true. I mean, what does that mean

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Speaker 1: to you that it's crossed this number? Does that mean

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Speaker 1: that it's it's good forever or does that mean that

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Speaker 1: it's good right now? I mean, what what does that

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Speaker 1: mean to you?

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Speaker 6: Yeah, you know, I personally don't anchor kane to it

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Speaker 6: to you know, round numbers like this. I think it's great,

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Speaker 6: it's it's a moment to celebrate. It really is very special.

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Speaker 6: But I joined coinbase it was red round six hundred dollars.

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Speaker 2: Oh wow.

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Speaker 6: So yep, so huge, huge difference. But I think, you know,

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Speaker 6: we're focused on the work ahead.

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Speaker 1: Yeah, now let's talk about this because crypto has sort

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Speaker 1: of been thrust to the forefront lately in mainstream media

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Speaker 1: and just everywhere online because of these milestones. Obviously, the

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Speaker 1: scammers follow, right, they always are trying to. I always

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Speaker 1: say the scammers are trying to, you know, separate us

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Speaker 1: from our hard earned cash, and crypto is no different.

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Speaker 1: So Number one are you seeing a lot of scams

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Speaker 1: when it comes to cryptocurrency?

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Speaker 2: And why sure?

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Speaker 6: You know, bad guys like money just like everybody else, right,

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Speaker 6: and we we absolutely when when when price action shows up.

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Speaker 6: The other interesting thing thing to realize is bad guys

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Speaker 6: read the news, right, and so when they see crypto,

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Speaker 6: you know, across the milestone, just like any other asset, Uh,

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Speaker 6: they turn their attention you know more to that asset

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Speaker 6: because they think there's funny there. So so we see

437
00:21:44,320 --> 00:21:47,439
Speaker 6: scams go go up and down, you know, loosely lined

438
00:21:47,520 --> 00:21:50,479
Speaker 6: to the price of big cooin. But you know, it's

439
00:21:50,480 --> 00:21:52,879
Speaker 6: important to note that that we see this across the

440
00:21:53,040 --> 00:21:56,480
Speaker 6: across all financial instruments, right, that that that are vulnerable

441
00:21:56,480 --> 00:21:56,879
Speaker 6: to theft.

442
00:21:57,320 --> 00:21:59,640
Speaker 1: Yeah, I mean people are buying gift cards at Target

443
00:21:59,680 --> 00:22:02,159
Speaker 1: and sending the code to people. I mean, what's the

444
00:22:02,160 --> 00:22:04,520
Speaker 1: difference if you're sending money from a you know to

445
00:22:04,560 --> 00:22:07,639
Speaker 1: a bitcoin wallet number. So what do you think is

446
00:22:07,680 --> 00:22:10,119
Speaker 1: the I mean, is there like a top scam that

447
00:22:10,160 --> 00:22:13,240
Speaker 1: you've identified that you can alert people about.

448
00:22:14,960 --> 00:22:17,240
Speaker 6: So scams, it's important to note scams of all the

449
00:22:17,280 --> 00:22:20,160
Speaker 6: come and go. They change over time, like very frequently,

450
00:22:20,320 --> 00:22:22,720
Speaker 6: as as scammers of all their tactics I think right now,

451
00:22:22,840 --> 00:22:28,120
Speaker 6: probably the biggest name the folks bandilot is a scam

452
00:22:28,160 --> 00:22:31,000
Speaker 6: called pig butchering, which is a type of a romance

453
00:22:31,119 --> 00:22:35,160
Speaker 6: scam right where scammers build trust, you know, maybe through

454
00:22:35,320 --> 00:22:39,520
Speaker 6: dating apps places like that, and use that trust to

455
00:22:39,560 --> 00:22:42,400
Speaker 6: trick a victim into a financial transaction of some sort

456
00:22:42,400 --> 00:22:43,359
Speaker 6: of the benefits of scammer.

457
00:22:43,760 --> 00:22:44,560
Speaker 2: That's so wild.

458
00:22:44,600 --> 00:22:48,240
Speaker 1: So basically you kind of get you know, you talk

459
00:22:48,320 --> 00:22:49,720
Speaker 1: to someone, you get to know them, and all of

460
00:22:49,720 --> 00:22:51,080
Speaker 1: a sudden they're like, hey, can you send me money?

461
00:22:51,080 --> 00:22:52,320
Speaker 2: And people actually do that.

462
00:22:53,160 --> 00:22:55,600
Speaker 6: Yeah, although it's actually much more nuanced than that, right

463
00:22:55,640 --> 00:22:58,920
Speaker 6: with these these games can take weeks months unpulled, and

464
00:22:59,560 --> 00:23:02,719
Speaker 6: normally the gamers are actually exploiting some piece of information

465
00:23:02,760 --> 00:23:05,200
Speaker 6: they've learned about the victim, their desire to buy a house,

466
00:23:05,560 --> 00:23:07,360
Speaker 6: something like that, and say, hey, you know, I've made

467
00:23:07,359 --> 00:23:10,080
Speaker 6: a lot of money doing this. I can show you how.

468
00:23:11,119 --> 00:23:11,440
Speaker 7: M M.

469
00:23:11,720 --> 00:23:12,480
Speaker 2: That's interesting.

470
00:23:12,880 --> 00:23:15,840
Speaker 1: So what what steps can we take to kind of,

471
00:23:16,440 --> 00:23:19,159
Speaker 1: you know, protect ourselves, Like obviously if something sounds too

472
00:23:19,160 --> 00:23:21,960
Speaker 1: good to be true, but I mean realistically, you know,

473
00:23:22,000 --> 00:23:24,439
Speaker 1: these people still get victims, So what what do we

474
00:23:24,520 --> 00:23:25,120
Speaker 1: look out for?

475
00:23:25,920 --> 00:23:29,080
Speaker 6: Yeah, these people are very very good at at their job. Right,

476
00:23:29,960 --> 00:23:33,639
Speaker 6: So one thing two or three components here that to

477
00:23:33,680 --> 00:23:37,600
Speaker 6: me always stream scam right when when somebody is creating

478
00:23:37,600 --> 00:23:39,920
Speaker 6: a sense of urgency in you. And by the way,

479
00:23:39,960 --> 00:23:42,919
Speaker 6: this is also important to think about in sales interactions

480
00:23:42,920 --> 00:23:45,520
Speaker 6: in general, when someone is writing that sense of burned

481
00:23:45,520 --> 00:23:47,520
Speaker 6: if you have to do it right now, now, now, now, now,

482
00:23:48,359 --> 00:23:50,440
Speaker 6: That to me is is a moment that I want

483
00:23:50,480 --> 00:23:53,119
Speaker 6: to slow down right and ask myself, why is it

484
00:23:53,119 --> 00:23:55,199
Speaker 6: so important that this happened right now? What they what

485
00:23:55,240 --> 00:23:57,800
Speaker 6: do they want me to not see? The second thing

486
00:23:57,920 --> 00:24:00,600
Speaker 6: I would say is it's it's very impos when you're

487
00:24:00,600 --> 00:24:03,320
Speaker 6: interacting with somebody who's who perhaps encouraging you to make

488
00:24:03,320 --> 00:24:05,760
Speaker 6: a financial decision or pang voice. If that person is

489
00:24:05,840 --> 00:24:09,640
Speaker 6: encouraging you not to talk to friends and family about it,

490
00:24:09,359 --> 00:24:12,080
Speaker 6: is in fact trying to isolate that decision to just

491
00:24:12,200 --> 00:24:15,000
Speaker 6: you and them. That's also a very important warning sign.

492
00:24:15,040 --> 00:24:17,400
Speaker 6: You shouldn't be able to talk to friends and family

493
00:24:17,400 --> 00:24:19,680
Speaker 6: about important financial decisions that you're going to make.

494
00:24:19,960 --> 00:24:21,400
Speaker 2: MM. That's interesting.

495
00:24:21,520 --> 00:24:23,680
Speaker 1: So if they're trying to trying to urge you into

496
00:24:23,760 --> 00:24:25,960
Speaker 1: doing something fast and also trying to make you not

497
00:24:26,119 --> 00:24:29,040
Speaker 1: consult someone else. I mean it sounds like you're talking

498
00:24:29,040 --> 00:24:32,320
Speaker 1: about buying a car. That's like, yeah, this literally sounds

499
00:24:32,359 --> 00:24:34,080
Speaker 1: like the tactics at the car dealership.

500
00:24:34,800 --> 00:24:37,480
Speaker 6: There is a very small difference between the tactics a

501
00:24:37,520 --> 00:24:43,000
Speaker 6: scammer might use and the tactics an aggressive salesperson might use.

502
00:24:43,040 --> 00:24:44,760
Speaker 6: They're all trying to drive you to an outcome that's

503
00:24:44,760 --> 00:24:46,440
Speaker 6: good for them and not good for you necessarily.

504
00:24:46,800 --> 00:24:47,119
Speaker 2: Wow.

505
00:24:47,760 --> 00:24:50,119
Speaker 1: Now, I've also heard about a lot of you know,

506
00:24:50,200 --> 00:24:54,440
Speaker 1: stories where people either lose access to their crypto wallet

507
00:24:54,680 --> 00:24:58,280
Speaker 1: or you know that once they send money to someone,

508
00:24:58,320 --> 00:25:01,440
Speaker 1: they can't get it back. In this this situation, can

509
00:25:01,480 --> 00:25:03,680
Speaker 1: you address those two things like can you recover money

510
00:25:03,680 --> 00:25:06,040
Speaker 1: if you send it to someone? And also, you know,

511
00:25:06,240 --> 00:25:07,600
Speaker 1: what do we need to do to make sure that

512
00:25:07,680 --> 00:25:09,760
Speaker 1: when we set up an account and buy crypto we

513
00:25:09,880 --> 00:25:11,960
Speaker 1: don't lose access to that account?

514
00:25:12,480 --> 00:25:14,680
Speaker 6: Yeah? Those are those are great questions. So so first

515
00:25:14,720 --> 00:25:17,040
Speaker 6: of all, is on the can you can you recover

516
00:25:17,119 --> 00:25:20,679
Speaker 6: money that you send somewhere else? You the the the

517
00:25:20,720 --> 00:25:22,760
Speaker 6: consumer of the individual, the person that that sent the

518
00:25:22,800 --> 00:25:25,760
Speaker 6: funds uh no is the is the base of answer.

519
00:25:25,880 --> 00:25:28,600
Speaker 6: Much like a wire transfer or if you put a

520
00:25:28,640 --> 00:25:31,240
Speaker 6: gift card in the mail, or whatever right that those

521
00:25:31,320 --> 00:25:34,480
Speaker 6: funds have already left. Now, this goes into how important

522
00:25:34,560 --> 00:25:37,679
Speaker 6: it is the contact law enforcement. You believe you were

523
00:25:37,720 --> 00:25:41,520
Speaker 6: the victim of a scam, fraud, of theft, whatever it is,

524
00:25:41,920 --> 00:25:44,359
Speaker 6: and report to your local police department, report it to

525
00:25:44,640 --> 00:25:47,119
Speaker 6: IC three, which is a thing run by the FBI.

526
00:25:48,520 --> 00:25:51,400
Speaker 6: They do look at these Uh. It is important that

527
00:25:51,400 --> 00:25:54,440
Speaker 6: that we do reach out because they have tools that

528
00:25:54,600 --> 00:25:57,240
Speaker 6: you know, the average the average individual doesn't, and they

529
00:25:57,320 --> 00:26:01,159
Speaker 6: go after these criminal groups that are largely based outside

530
00:26:01,200 --> 00:26:05,560
Speaker 6: the US. Southeast Asia in particular is a focus area.

531
00:26:07,000 --> 00:26:10,240
Speaker 6: There has been success in law enforcement as they're bringing

532
00:26:10,240 --> 00:26:12,720
Speaker 6: these groups to justice, being able to access those funds

533
00:26:13,080 --> 00:26:16,920
Speaker 6: and in some cases getting those funds back to two victims. Now,

534
00:26:17,160 --> 00:26:19,840
Speaker 6: I don't want to create the the the the impression

535
00:26:19,880 --> 00:26:21,520
Speaker 6: that this happens one hundred percent of the time. It

536
00:26:21,520 --> 00:26:25,359
Speaker 6: absolutely does not. But it is a possibility, got it.

537
00:26:25,400 --> 00:26:27,840
Speaker 1: And what about the second half of getting your money back?

538
00:26:28,280 --> 00:26:28,520
Speaker 4: All right?

539
00:26:28,600 --> 00:26:30,240
Speaker 2: You know, if you lose your if.

540
00:26:30,119 --> 00:26:32,320
Speaker 6: You lose it, yeah, so this this you know, one

541
00:26:32,320 --> 00:26:35,399
Speaker 6: of the promises of bitcoin and cryptocurrency in general is

542
00:26:36,320 --> 00:26:38,480
Speaker 6: you can be your own bank, right, you do not

543
00:26:38,760 --> 00:26:42,160
Speaker 6: have to use a third party to customer your assets.

544
00:26:42,720 --> 00:26:46,000
Speaker 6: Part of being your own bank is making sure that

545
00:26:46,080 --> 00:26:49,000
Speaker 6: you have backups in place that you can access these

546
00:26:49,000 --> 00:26:52,400
Speaker 6: funds when you need them, even if something bad happens,

547
00:26:52,400 --> 00:26:55,760
Speaker 6: even if God forbid your house burns down, or if

548
00:26:56,320 --> 00:27:00,359
Speaker 6: something else catastrophic happens. And so, if you're going to

549
00:27:00,680 --> 00:27:03,159
Speaker 6: custody your own bitcoin, protect your own keys, control your

550
00:27:03,200 --> 00:27:06,119
Speaker 6: own keys in that way, and by no means do

551
00:27:06,200 --> 00:27:08,840
Speaker 6: I dissuade anyone from doing that. You have to start

552
00:27:08,880 --> 00:27:12,200
Speaker 6: thinking about, uh, you know, more than just oh, I'm

553
00:27:12,200 --> 00:27:13,879
Speaker 6: going to open the app and it's all it's all

554
00:27:13,920 --> 00:27:15,200
Speaker 6: going to be there. You have to start thinking about

555
00:27:15,240 --> 00:27:18,960
Speaker 6: worst case scenarios were people that use. This is why

556
00:27:19,000 --> 00:27:21,920
Speaker 6: people use platforms like coinbase. Right, we offer a self

557
00:27:21,960 --> 00:27:24,480
Speaker 6: custodial app called coin based Wallet, but we also offer

558
00:27:24,480 --> 00:27:27,240
Speaker 6: a website coinbas dot com, in which you know you're

559
00:27:27,280 --> 00:27:29,679
Speaker 6: you're not custody in keys, you're not putting backups, in

560
00:27:29,680 --> 00:27:32,040
Speaker 6: which case there are processes if you forget your password,

561
00:27:32,160 --> 00:27:35,119
Speaker 6: things like that that we can help you as a

562
00:27:35,160 --> 00:27:37,199
Speaker 6: third party, get those funds back. So really is a

563
00:27:37,240 --> 00:27:40,280
Speaker 6: trade off that that everyone should be thinking about where

564
00:27:40,440 --> 00:27:42,360
Speaker 6: they fall on that spectrum.

565
00:27:42,600 --> 00:27:43,280
Speaker 2: Okay, got it?

566
00:27:43,320 --> 00:27:44,960
Speaker 1: So there are two different ways of doing it, like

567
00:27:45,000 --> 00:27:47,880
Speaker 1: where you kind of control the entire situation, or using

568
00:27:47,920 --> 00:27:50,919
Speaker 1: a third party like a coinbase or another app like

569
00:27:51,280 --> 00:27:55,880
Speaker 1: to be almost your bank or your wallet for this information. Uh, Philip,

570
00:27:55,960 --> 00:27:57,760
Speaker 1: what uh what gets you excited about all this?

571
00:27:57,800 --> 00:28:00,159
Speaker 2: What? What's you know? What's keeping you going on this

572
00:28:00,400 --> 00:28:01,199
Speaker 2: crypto stuff?

573
00:28:01,960 --> 00:28:02,160
Speaker 4: Yeah?

574
00:28:02,160 --> 00:28:04,000
Speaker 6: You know, I've been coining I'm going a coinbase, uh

575
00:28:04,359 --> 00:28:06,680
Speaker 6: about eight and a half years, uh low grade and

576
00:28:06,680 --> 00:28:09,880
Speaker 6: half years now at this point. And there's a couple

577
00:28:09,880 --> 00:28:13,560
Speaker 6: of things that really really excite me. One is just

578
00:28:13,800 --> 00:28:19,200
Speaker 6: the amount of innovation in how financial transaction to work

579
00:28:19,240 --> 00:28:25,560
Speaker 6: and run globally. How quickly this has evolved, how many

580
00:28:25,600 --> 00:28:28,240
Speaker 6: new things are showing up, I think is just a

581
00:28:28,280 --> 00:28:31,800
Speaker 6: true order of magnitude larger than any other time that

582
00:28:31,800 --> 00:28:34,399
Speaker 6: at least certainly the you know that I've been alive,

583
00:28:34,440 --> 00:28:36,040
Speaker 6: and I think we can look back in history and

584
00:28:36,520 --> 00:28:40,120
Speaker 6: call it at least one hundred probably more years too,

585
00:28:41,480 --> 00:28:44,240
Speaker 6: And that I think adds ads efficiency, It adds effectiveness.

586
00:28:44,080 --> 00:28:48,760
Speaker 6: It speaks to constituencies that have been historically under unbanked,

587
00:28:48,800 --> 00:28:52,400
Speaker 6: not just in the US, but also globally. Right, the

588
00:28:52,480 --> 00:28:56,479
Speaker 6: idea that a a someone who is who's built a

589
00:28:56,480 --> 00:29:02,120
Speaker 6: thing in Nigeria or in you know, or in South

590
00:29:02,120 --> 00:29:08,000
Speaker 6: America now has the ability through crypto to transact with

591
00:29:08,040 --> 00:29:12,360
Speaker 6: a global audience without having to figure out cross border

592
00:29:12,360 --> 00:29:15,160
Speaker 6: transfers and all that stuff. I don't know if you've

593
00:29:15,160 --> 00:29:17,760
Speaker 6: tried to send money internationally, Rich in the recent past,

594
00:29:17,760 --> 00:29:20,880
Speaker 6: but it is it is not an easy proposition. That

595
00:29:21,080 --> 00:29:24,280
Speaker 6: level of economic freedom and opportunity really is unprecedented I

596
00:29:24,320 --> 00:29:25,160
Speaker 6: think in modern history.

597
00:29:25,440 --> 00:29:28,080
Speaker 2: All Right, we're going to leave it there. Very exciting stuff.

598
00:29:28,800 --> 00:29:32,120
Speaker 1: Coinbase Chief security Officer Philip Martin, thanks so.

599
00:29:32,080 --> 00:29:33,040
Speaker 2: Much for joining me today.

600
00:29:33,560 --> 00:29:36,640
Speaker 1: Thanks Rich all right eighty eight rich one O one

601
00:29:36,720 --> 00:29:39,680
Speaker 1: eight eight eight seven four to two four one zero one.

602
00:29:39,760 --> 00:29:42,560
Speaker 1: Coming up, I will tell you about the app that

603
00:29:42,640 --> 00:29:47,240
Speaker 1: transforms your photos into a video clip. I'll explain right

604
00:29:47,240 --> 00:29:51,240
Speaker 1: here on rich On Tech. Welcome back to rich On Tech.

605
00:29:51,360 --> 00:29:56,280
Speaker 1: Rich DeMuro here hanging out with you, talking technology. The

606
00:29:56,320 --> 00:29:59,160
Speaker 1: phone line is eight eight eight rich one oh one

607
00:30:00,040 --> 00:30:05,640
Speaker 1: eight eight eight seven four to two four one zero one.

608
00:30:05,880 --> 00:30:09,920
Speaker 1: So there is a new feature of the my Heritage app.

609
00:30:10,000 --> 00:30:12,440
Speaker 1: This is the DNA service. Have you ever had your

610
00:30:12,520 --> 00:30:15,440
Speaker 1: DNA done? I did a long time ago. It's probably

611
00:30:15,480 --> 00:30:19,480
Speaker 1: in some server somewhere percolating with all my information. Someone

612
00:30:19,960 --> 00:30:26,280
Speaker 1: someone making another rich on tech out of my DNA somewhere, copy,

613
00:30:27,000 --> 00:30:30,120
Speaker 1: copy paste, There we go. Why would you want that though,

614
00:30:30,160 --> 00:30:31,080
Speaker 1: I mean, let's be real.

615
00:30:32,280 --> 00:30:32,720
Speaker 2: Anyway.

616
00:30:32,760 --> 00:30:36,280
Speaker 1: They have a new feature called live Memory. This uses

617
00:30:36,400 --> 00:30:39,360
Speaker 1: AI to turn your photos into a short video clip

618
00:30:39,400 --> 00:30:42,080
Speaker 1: about a five second video clip, complete with like animation

619
00:30:42,680 --> 00:30:44,920
Speaker 1: and not just like the person moving, it's like the

620
00:30:44,960 --> 00:30:48,000
Speaker 1: whole situation. So if you know it's an old picture

621
00:30:48,040 --> 00:30:50,000
Speaker 1: of like two people getting married, it might show them

622
00:30:50,000 --> 00:30:52,880
Speaker 1: like walking down the aisle a little bit, or like whatever,

623
00:30:53,000 --> 00:30:55,920
Speaker 1: you know, whatever the image is trying to capture, it

624
00:30:55,960 --> 00:30:58,560
Speaker 1: will kind of move, make that move.

625
00:30:59,040 --> 00:31:00,200
Speaker 2: It's really interesting thing.

626
00:31:00,880 --> 00:31:03,480
Speaker 1: I tried this with a couple of photos of my

627
00:31:03,720 --> 00:31:05,480
Speaker 1: old you know, in my collection.

628
00:31:07,560 --> 00:31:08,160
Speaker 2: It's eerie.

629
00:31:08,360 --> 00:31:10,240
Speaker 1: Yeah, it's weird, but you know, it's kind of cool.

630
00:31:10,280 --> 00:31:11,600
Speaker 1: You might as well try it out. I mean it's

631
00:31:11,640 --> 00:31:14,760
Speaker 1: free for about I think three videos you can try

632
00:31:14,800 --> 00:31:17,120
Speaker 1: for free, and if you want to do more than

633
00:31:17,120 --> 00:31:19,200
Speaker 1: that you have to pay. But again, it's called live memory,

634
00:31:19,240 --> 00:31:22,880
Speaker 1: it's from my Heritage. It's inside the iOS or Android app.

635
00:31:22,920 --> 00:31:24,640
Speaker 1: Takes a little bit for it to generate because it's

636
00:31:24,640 --> 00:31:26,720
Speaker 1: literally making a video clip, but if you want to

637
00:31:26,760 --> 00:31:27,960
Speaker 1: link to that, you can go to the website.

638
00:31:28,040 --> 00:31:29,720
Speaker 2: Richon tech dot TV.

639
00:31:30,200 --> 00:31:32,400
Speaker 1: There is a watermark on the videos to make sure

640
00:31:32,440 --> 00:31:35,280
Speaker 1: people know that they are AI generated and they're calling

641
00:31:35,280 --> 00:31:37,680
Speaker 1: them reenactments. So if you have a picture of like

642
00:31:37,720 --> 00:31:41,120
Speaker 1: a kid taking the nineteen fifties on a bike, it

643
00:31:41,160 --> 00:31:43,120
Speaker 1: will show that kid like sort of riding the bike.

644
00:31:43,520 --> 00:31:45,040
Speaker 1: You got to try it out. I mean, it's really

645
00:31:45,120 --> 00:31:47,160
Speaker 1: it's weird, you know, but this is the beginning of AI.

646
00:31:47,200 --> 00:31:48,120
Speaker 1: It's not always perfect.

647
00:31:48,880 --> 00:31:53,719
Speaker 2: Let's go to Let's go to Michelle in Glendale. Michelle,

648
00:31:53,760 --> 00:31:55,720
Speaker 2: you're on with rich Hi.

649
00:31:56,680 --> 00:32:01,920
Speaker 3: Hi, Hi, I have a question regard I had a

650
00:32:02,000 --> 00:32:07,959
Speaker 3: Yahoo email and then when my accounts were hacked, I

651
00:32:08,000 --> 00:32:11,120
Speaker 3: had to change the password. So when I changed the

652
00:32:11,160 --> 00:32:15,800
Speaker 3: password back in July, and then when I and then

653
00:32:15,840 --> 00:32:18,440
Speaker 3: after that, when I tried to go into that email,

654
00:32:18,520 --> 00:32:22,280
Speaker 3: they said that that password was not was an incorrect password,

655
00:32:23,040 --> 00:32:27,320
Speaker 3: and so they had to ask me to reset the password.

656
00:32:27,360 --> 00:32:32,560
Speaker 3: And I tried to reset the password, and then they

657
00:32:32,640 --> 00:32:36,480
Speaker 3: wanted me they wanted me to put the code, so

658
00:32:36,520 --> 00:32:39,920
Speaker 3: they sent me the code in my text into my phone,

659
00:32:39,960 --> 00:32:43,720
Speaker 3: and then I did, and then they wanted another form

660
00:32:43,760 --> 00:32:49,080
Speaker 3: of authentication by having to send it to another Google email,

661
00:32:49,720 --> 00:32:54,160
Speaker 3: and that Google email I couldn't also get in because

662
00:32:54,200 --> 00:32:58,720
Speaker 3: that was also hacked. So I tried all the passwords

663
00:32:58,760 --> 00:33:01,360
Speaker 3: that I could think of and it was exhausted. So

664
00:33:02,560 --> 00:33:07,160
Speaker 3: I want and then they they I called the number

665
00:33:07,560 --> 00:33:10,560
Speaker 3: of Yahoo and they said that I would have to

666
00:33:10,640 --> 00:33:18,360
Speaker 3: pay how much? So I actually didn't ask. I should

667
00:33:18,360 --> 00:33:22,520
Speaker 3: have asked, but I was when my accounts were severely

668
00:33:22,600 --> 00:33:25,760
Speaker 3: hacked by Router was hacked back in April, including my

669
00:33:26,360 --> 00:33:31,800
Speaker 3: computer phone emails. I was told by the police that

670
00:33:32,480 --> 00:33:37,440
Speaker 3: whenever you're trying to call someone for customer support on

671
00:33:37,520 --> 00:33:41,680
Speaker 3: a phone number usually begins with eight hundred and they

672
00:33:41,720 --> 00:33:44,400
Speaker 3: ask you to pay. Don't do it because that's how

673
00:33:44,600 --> 00:33:46,600
Speaker 3: my accounts were scammed back in April.

674
00:33:46,920 --> 00:33:50,360
Speaker 1: Right now, this this happens a lot. People google phone

675
00:33:50,440 --> 00:33:54,480
Speaker 1: numbers and they call whatever the first you know search

676
00:33:54,520 --> 00:33:57,920
Speaker 1: result that pops up. And a lot of times these

677
00:33:57,960 --> 00:34:01,160
Speaker 1: scam artists will either buy an AD that has a

678
00:34:01,160 --> 00:34:03,080
Speaker 1: phone number in the ad. It I'll say, hey, tech

679
00:34:03,120 --> 00:34:05,600
Speaker 1: support for you know, Spectrum, and I'll have a phone

680
00:34:05,680 --> 00:34:08,120
Speaker 1: number in there that's a total bogus number, or they'll

681
00:34:08,360 --> 00:34:10,040
Speaker 1: you know, set up a website and that has a

682
00:34:10,040 --> 00:34:13,520
Speaker 1: phone number. So that is a good idea. So my

683
00:34:13,640 --> 00:34:15,960
Speaker 1: question for you is do you need this email account?

684
00:34:16,000 --> 00:34:16,880
Speaker 1: How badly do you need?

685
00:34:17,040 --> 00:34:22,400
Speaker 3: Well, the thing is, I really badly need to retrieve

686
00:34:22,440 --> 00:34:26,799
Speaker 3: into my email because I cannot, okay, because when when

687
00:34:26,840 --> 00:34:29,600
Speaker 3: my accounts were had, I made a report to the

688
00:34:29,760 --> 00:34:34,000
Speaker 3: senior leed officer in the North Hollywood Police station and

689
00:34:34,960 --> 00:34:40,920
Speaker 3: I forgot to print it because and so I need

690
00:34:40,960 --> 00:34:46,120
Speaker 3: that report that I did to him in order to

691
00:34:46,160 --> 00:34:49,160
Speaker 3: add that to my report to FBI, because I was

692
00:34:49,200 --> 00:34:52,160
Speaker 3: told by the when I reported it to Federal Trade Commission,

693
00:34:52,760 --> 00:34:56,480
Speaker 3: they also told me to also report this what happened,

694
00:34:56,600 --> 00:35:00,279
Speaker 3: you know, not to FBI. But and I started doing

695
00:35:00,320 --> 00:35:03,120
Speaker 3: the report to FBI, and one of the things that

696
00:35:03,160 --> 00:35:05,760
Speaker 3: they ask is if I have any documents?

697
00:35:05,960 --> 00:35:09,000
Speaker 1: Yeah, okay, Well it sounds like, okay, sounds like you

698
00:35:09,040 --> 00:35:10,879
Speaker 1: need to get into this email to get a copy

699
00:35:10,880 --> 00:35:13,759
Speaker 1: of your police report. I would also just maybe call

700
00:35:14,880 --> 00:35:17,160
Speaker 1: you know. I'm looking online at LAPD. It looks like

701
00:35:17,200 --> 00:35:22,200
Speaker 1: they've got a you know, a Record Records and Identification Division.

702
00:35:22,320 --> 00:35:22,920
Speaker 2: I doubt.

703
00:35:23,280 --> 00:35:25,680
Speaker 1: I mean, I understand that you probably have the number

704
00:35:25,800 --> 00:35:28,040
Speaker 1: of the police report, which is probably like key to

705
00:35:28,120 --> 00:35:30,879
Speaker 1: getting it quickly. But I would call them and see

706
00:35:30,880 --> 00:35:33,399
Speaker 1: if you can get that from them and just tell

707
00:35:33,440 --> 00:35:35,640
Speaker 1: them your name and information. I'm sure you can get that.

708
00:35:35,640 --> 00:35:37,920
Speaker 1: I don't see why you wouldn't be able to. So

709
00:35:37,920 --> 00:35:40,560
Speaker 1: that's number one. When it comes to the email account,

710
00:35:41,440 --> 00:35:44,880
Speaker 1: and you know you're wondering about this, Yahoo should you

711
00:35:45,000 --> 00:35:49,080
Speaker 1: pay to talk to them for the support that they offer?

712
00:35:49,239 --> 00:35:51,520
Speaker 1: So Yahoo, does you know if you need to reset

713
00:35:51,520 --> 00:35:53,719
Speaker 1: your password? I'm looking at the Yahoo Plus support right

714
00:35:53,760 --> 00:35:56,160
Speaker 1: and we're actually going to have the Yahoo general manager

715
00:35:56,239 --> 00:35:58,839
Speaker 1: for email on later in the show and I'll talk

716
00:35:58,880 --> 00:36:01,400
Speaker 1: to him about this. But they offer, you know, free

717
00:36:01,440 --> 00:36:04,239
Speaker 1: support for the free accounts, but they also have a

718
00:36:04,280 --> 00:36:08,040
Speaker 1: paid service where you can get a little bit more help,

719
00:36:09,000 --> 00:36:11,360
Speaker 1: and that runs anywhere from about five to ten dollars

720
00:36:11,360 --> 00:36:13,799
Speaker 1: a month. So in this case, it might be worth

721
00:36:13,840 --> 00:36:17,279
Speaker 1: it if you need to get through to that email address.

722
00:36:17,600 --> 00:36:20,280
Speaker 1: But always be careful when calling a randome Hunter number.

723
00:36:20,320 --> 00:36:23,480
Speaker 1: Make sure you're on the Yahoo dot com official support

724
00:36:23,560 --> 00:36:25,960
Speaker 1: site before you call any number and before you pay

725
00:36:25,960 --> 00:36:29,480
Speaker 1: any money. This is rich on Tech. Welcome back to

726
00:36:29,560 --> 00:36:32,200
Speaker 1: rich on Tech. Rich DeMuro here hanging out with you

727
00:36:32,320 --> 00:36:36,600
Speaker 1: talking technology at Triple eight. Rich one oh one. That's

728
00:36:36,680 --> 00:36:40,080
Speaker 1: eight eight eight seven four two four one zero one.

729
00:36:41,400 --> 00:36:44,840
Speaker 1: The website for the show rich on tech dot TV.

730
00:36:44,960 --> 00:36:47,319
Speaker 1: If you want links to anything I mentioned, just hit

731
00:36:47,320 --> 00:36:49,719
Speaker 1: the light bulb at the top. You can also sign

732
00:36:49,800 --> 00:36:53,240
Speaker 1: up for my free newsletter there, and you can also

733
00:36:53,280 --> 00:36:56,760
Speaker 1: email me through the website. It's all at richon tech

734
00:36:57,000 --> 00:37:01,799
Speaker 1: dot TV. Amazon is bringing back it's driver program where

735
00:37:01,840 --> 00:37:04,360
Speaker 1: you can thank your driver and give them five bucks

736
00:37:04,719 --> 00:37:07,200
Speaker 1: at no cost to you. So all you have to

737
00:37:07,200 --> 00:37:09,320
Speaker 1: do is gosh, if I say this on the radio,

738
00:37:09,320 --> 00:37:14,680
Speaker 1: it's probably gonna Alex say thank my driver. Or you

739
00:37:14,719 --> 00:37:18,000
Speaker 1: can just search thank my driver on the Amazon app

740
00:37:18,480 --> 00:37:22,919
Speaker 1: and whoever completed your last delivery will get five bucks. Now,

741
00:37:23,120 --> 00:37:26,439
Speaker 1: keep in mind this is limited to the first two

742
00:37:26,480 --> 00:37:29,439
Speaker 1: million thank yous, So when I did it last night,

743
00:37:29,719 --> 00:37:32,239
Speaker 1: they still said your driver got five dollars. So if

744
00:37:32,239 --> 00:37:34,439
Speaker 1: it doesn't say that, you know, it only works once,

745
00:37:34,520 --> 00:37:36,120
Speaker 1: by the way, per customer. I don't think you can

746
00:37:36,160 --> 00:37:39,000
Speaker 1: do this over and over, but kind of cool. I

747
00:37:39,040 --> 00:37:41,120
Speaker 1: don't know about you, but I actually love the holiday

748
00:37:41,120 --> 00:37:42,680
Speaker 1: season like I love tipping people.

749
00:37:43,000 --> 00:37:43,719
Speaker 2: I really do.

750
00:37:43,880 --> 00:37:46,640
Speaker 1: It's like this weird thing that I actually I tipped

751
00:37:47,080 --> 00:37:49,319
Speaker 1: my gardener the other day, and he actually was like,

752
00:37:49,320 --> 00:37:50,080
Speaker 1: you made a mistake.

753
00:37:50,160 --> 00:37:53,000
Speaker 2: You paid me too much. I said, dude, it's the holidays.

754
00:37:53,040 --> 00:37:55,960
Speaker 1: I go enjoy the money, Like come on, like, how

755
00:37:55,960 --> 00:37:59,680
Speaker 1: do you like don't you know, just enjoy it? Like

756
00:37:59,680 --> 00:38:01,719
Speaker 1: people well, you know, they're taking a back sometimes with

757
00:38:02,280 --> 00:38:05,319
Speaker 1: you know, a generosity during this holiday season. So I

758
00:38:05,320 --> 00:38:07,360
Speaker 1: don't I find it really fun. I really do. I

759
00:38:07,440 --> 00:38:09,480
Speaker 1: find it like I save money throughout the year so

760
00:38:09,480 --> 00:38:11,120
Speaker 1: that I can tip people at the end of the year,

761
00:38:11,440 --> 00:38:13,560
Speaker 1: and I just love that, Like it's like a direct

762
00:38:13,640 --> 00:38:16,840
Speaker 1: smile that you get from them because of what you're doing.

763
00:38:17,239 --> 00:38:20,120
Speaker 1: And honestly, people aren't necessarily used to it anymore. You know,

764
00:38:20,160 --> 00:38:22,239
Speaker 1: people are always trying to you know, we're so used to

765
00:38:22,320 --> 00:38:25,279
Speaker 1: that tipping at like a you know, someone grabs a

766
00:38:25,360 --> 00:38:27,720
Speaker 1: muffin from behind the counter and then they flip around

767
00:38:27,760 --> 00:38:30,600
Speaker 1: the screen and they expect to tip. That part I

768
00:38:30,600 --> 00:38:33,600
Speaker 1: can be angry about, right, but I could still enjoy

769
00:38:33,640 --> 00:38:36,600
Speaker 1: tipping people that I feel help me. And so there's

770
00:38:36,640 --> 00:38:38,560
Speaker 1: there's a difference there, right, Like that kind of that

771
00:38:38,640 --> 00:38:44,399
Speaker 1: forced tip versus the enjoyable tip. So anyway, there you go, Alex, say,

772
00:38:44,440 --> 00:38:46,879
Speaker 1: thank my driver. You can send them a tip, and

773
00:38:47,320 --> 00:38:51,360
Speaker 1: that's cool. We went to the new Into It Dome

774
00:38:51,760 --> 00:38:54,279
Speaker 1: here in Los Angeles. The newest arena is called the

775
00:38:54,480 --> 00:38:57,040
Speaker 1: Into It Dome. It's the home of the Clippers, and

776
00:38:57,120 --> 00:38:59,239
Speaker 1: it's like super high tech. I mean, obviously Into It

777
00:38:59,320 --> 00:39:02,280
Speaker 1: is a Techi come company. Steve Balmer is the owner

778
00:39:02,320 --> 00:39:04,560
Speaker 1: of the Clippers, and so he's a very techy guy,

779
00:39:04,960 --> 00:39:06,840
Speaker 1: you know, one of the founders of Microsoft. And so

780
00:39:07,360 --> 00:39:11,600
Speaker 1: this was a very tech forward arena. And finally had

781
00:39:11,600 --> 00:39:13,560
Speaker 1: the it just opened, I don't know, a couple months ago,

782
00:39:13,600 --> 00:39:16,439
Speaker 1: maybe just had the opportunity to go. But here's a thing.

783
00:39:17,000 --> 00:39:21,040
Speaker 1: It's almost too techy even for my taste. Let me

784
00:39:21,080 --> 00:39:23,400
Speaker 1: explain why when you get a ticket to this arena,

785
00:39:23,600 --> 00:39:24,799
Speaker 1: you cannot just number one.

786
00:39:24,800 --> 00:39:25,640
Speaker 2: There's no paper.

787
00:39:25,440 --> 00:39:28,120
Speaker 1: Tickets anymore for any arena, right, It's like everything's digital.

788
00:39:28,440 --> 00:39:31,040
Speaker 1: Everything is tracked through ticket Master and all these different

789
00:39:31,080 --> 00:39:33,200
Speaker 1: ticketing things. It's all like that. And by the way,

790
00:39:33,239 --> 00:39:35,040
Speaker 1: you can't even use a screen capture. It has to

791
00:39:35,040 --> 00:39:37,640
Speaker 1: be like the actual like live barcode. Like if you

792
00:39:37,680 --> 00:39:39,840
Speaker 1: look at some of these ticket barcodes, there's like a

793
00:39:39,960 --> 00:39:43,040
Speaker 1: kit like night rider like thing moving across the barcode

794
00:39:43,040 --> 00:39:45,799
Speaker 1: every second saying like, don't you dare try to screenshot.

795
00:39:45,840 --> 00:39:46,799
Speaker 2: This is not gonna work.

796
00:39:47,320 --> 00:39:50,839
Speaker 1: And so with this particular into it dome, you have

797
00:39:50,960 --> 00:39:55,320
Speaker 1: to sign up, download their app, sign up for an account,

798
00:39:55,360 --> 00:39:57,760
Speaker 1: and then link your ticket Master account and then everything

799
00:39:57,800 --> 00:40:00,040
Speaker 1: happens through the app. So you got to give a

800
00:40:00,040 --> 00:40:03,040
Speaker 1: all of your information like your date of birth, your nickname,

801
00:40:04,840 --> 00:40:07,799
Speaker 1: and just your face if you want. I think the

802
00:40:07,840 --> 00:40:11,799
Speaker 1: face is optional for facial recognition throughout the place. But

803
00:40:11,920 --> 00:40:14,480
Speaker 1: if you don't do that, you have to add their

804
00:40:15,200 --> 00:40:17,520
Speaker 1: card to your digital wallet. So like if you have

805
00:40:17,600 --> 00:40:19,920
Speaker 1: Apple Wallet or Google Wallet, you have to add like

806
00:40:19,960 --> 00:40:22,480
Speaker 1: a card so that you can tap for that. So

807
00:40:22,520 --> 00:40:24,200
Speaker 1: it's like this whole big thing and you have to

808
00:40:24,239 --> 00:40:27,600
Speaker 1: save your payment method. I mean, it's a really it's

809
00:40:27,600 --> 00:40:30,640
Speaker 1: a little invasive if you ask me. But and so

810
00:40:30,719 --> 00:40:32,640
Speaker 1: I kind of grumbled. But then here's once you get

811
00:40:32,680 --> 00:40:34,680
Speaker 1: your tickets. So, for instance, we had four tickets to

812
00:40:34,719 --> 00:40:37,239
Speaker 1: the event. Once you open up your tickets in the app,

813
00:40:37,280 --> 00:40:40,120
Speaker 1: it says, by the way, every single person must have

814
00:40:40,200 --> 00:40:42,600
Speaker 1: their own phone with their own ticket on that phone.

815
00:40:42,640 --> 00:40:45,120
Speaker 1: I was like, wait, what even my kids? So there

816
00:40:45,160 --> 00:40:48,319
Speaker 1: is an option very small print that says you can

817
00:40:48,400 --> 00:40:52,960
Speaker 1: designate someone as a like a what was it called

818
00:40:53,000 --> 00:40:55,919
Speaker 1: dependent I think, and you can assist them by using

819
00:40:55,960 --> 00:40:58,880
Speaker 1: your phone to scan their ticket, which of course I

820
00:40:58,880 --> 00:41:00,360
Speaker 1: did for my whole family. I was like, they're not

821
00:41:00,360 --> 00:41:04,200
Speaker 1: gonna ask any questions, like come on. But anyway, once

822
00:41:04,239 --> 00:41:07,279
Speaker 1: you get into the actual arena, it's amazing, and I

823
00:41:07,360 --> 00:41:09,880
Speaker 1: understand all the technology because everything is sort of that

824
00:41:09,960 --> 00:41:12,759
Speaker 1: like just walk out technology where you go and you

825
00:41:12,800 --> 00:41:15,839
Speaker 1: grab something off a shelf and it recognizes either your

826
00:41:15,880 --> 00:41:19,800
Speaker 1: face or your phone and it charges the payment method

827
00:41:19,880 --> 00:41:22,680
Speaker 1: on record. Now, not everyone's gonna like that, but it

828
00:41:22,760 --> 00:41:25,120
Speaker 1: is cool. And I noticed too there's a lot of

829
00:41:25,160 --> 00:41:28,759
Speaker 1: cameras everywhere, so the facial recognition is like off the

830
00:41:28,880 --> 00:41:33,520
Speaker 1: charts at this place, which, again, it's cool, it's different,

831
00:41:33,560 --> 00:41:37,279
Speaker 1: it's unique. But as a person who is a lover

832
00:41:37,400 --> 00:41:40,040
Speaker 1: of technology but also kind of critical of technology at

833
00:41:40,080 --> 00:41:43,520
Speaker 1: the same time, I can understand why every single person

834
00:41:43,560 --> 00:41:45,480
Speaker 1: that walks into this place would not want all of

835
00:41:45,520 --> 00:41:50,040
Speaker 1: their information in some sort of database somewhere, which at

836
00:41:50,080 --> 00:41:51,279
Speaker 1: the end of the day, what do you think that's

837
00:41:51,280 --> 00:41:52,920
Speaker 1: going to be used for. It's gonna be to market

838
00:41:52,920 --> 00:41:55,920
Speaker 1: stuff to you, right in a million different ways. So anyway,

839
00:41:55,920 --> 00:41:58,200
Speaker 1: but once you're in there, really really cool, and it

840
00:41:58,239 --> 00:42:01,080
Speaker 1: did use my nickname when I scan my phone, it

841
00:42:01,160 --> 00:42:02,960
Speaker 1: was like, hey, welcome rich On Tech, and I thought

842
00:42:03,000 --> 00:42:05,520
Speaker 1: that was pretty cool. So have some fun with your

843
00:42:06,239 --> 00:42:10,520
Speaker 1: with your nickname there. Let's go to Kathy in uh Linnwood. Kathy,

844
00:42:10,600 --> 00:42:11,120
Speaker 1: You're on with.

845
00:42:11,160 --> 00:42:14,480
Speaker 8: Rich Hi rich On Tech. How are you?

846
00:42:14,719 --> 00:42:16,560
Speaker 2: I am doing fantastic? How are you?

847
00:42:17,520 --> 00:42:19,080
Speaker 8: I'm I'm hanging in.

848
00:42:19,000 --> 00:42:22,600
Speaker 1: There, hanging in there. Oh no, okay, let's let's talk.

849
00:42:22,640 --> 00:42:23,680
Speaker 1: What do you need to help with?

850
00:42:24,440 --> 00:42:31,920
Speaker 8: Okay, I have a challenge. I am trying to figure

851
00:42:31,960 --> 00:42:35,880
Speaker 8: out what is the best thing for me to do

852
00:42:36,080 --> 00:42:41,120
Speaker 8: right now. Both my daughter and I heard you speaking

853
00:42:42,080 --> 00:42:46,000
Speaker 8: of the I don't know how new it is. I'm

854
00:42:46,000 --> 00:42:50,880
Speaker 8: going to say new a I Meta ray band.

855
00:42:51,160 --> 00:42:53,480
Speaker 2: Okay, yeah, okay.

856
00:42:53,560 --> 00:42:57,799
Speaker 8: So, but you also had mentioned something that that there

857
00:42:57,880 --> 00:43:01,759
Speaker 8: is a couple other companies but the specialty I wear,

858
00:43:03,120 --> 00:43:09,279
Speaker 8: but that the ray bands were the cheapest. So I

859
00:43:09,360 --> 00:43:15,360
Speaker 8: started looking into those, which I have an inherited eye

860
00:43:15,360 --> 00:43:20,759
Speaker 8: disease that at this particular point in my life I

861
00:43:20,920 --> 00:43:26,200
Speaker 8: still can see, but it's very difficult. I'm considered legally blind.

862
00:43:27,200 --> 00:43:30,680
Speaker 1: Oh wow, this is something that recently happened like that developed.

863
00:43:32,160 --> 00:43:37,520
Speaker 8: Yeah, inherited. Okay, it's got this weird name. It's called

864
00:43:37,719 --> 00:43:39,600
Speaker 8: Retinitis pigmentosa.

865
00:43:40,239 --> 00:43:42,320
Speaker 2: Okay, well say that ten times fast.

866
00:43:43,120 --> 00:43:45,080
Speaker 8: I know RP for short.

867
00:43:45,320 --> 00:43:48,080
Speaker 1: Okay, there you go. It's much easier to say.

868
00:43:48,200 --> 00:43:48,439
Speaker 9: Right.

869
00:43:48,960 --> 00:43:52,239
Speaker 8: So my challenge is, you know, I was trying to

870
00:43:52,320 --> 00:43:58,799
Speaker 8: learn about these ray bands and I have Can I

871
00:43:58,880 --> 00:44:05,759
Speaker 8: say the insurance comempany sure Kaiser permanente Okay, I've heard

872
00:44:05,760 --> 00:44:12,360
Speaker 8: of them, Okay. So I have been seeing their I

873
00:44:12,640 --> 00:44:18,279
Speaker 8: specialists for like five years. It's been a progressive thing

874
00:44:18,680 --> 00:44:25,600
Speaker 8: and they're low vision specialist. And I called a couple

875
00:44:25,560 --> 00:44:30,360
Speaker 8: of days ago and nobody knew anything about these AI

876
00:44:30,600 --> 00:44:34,720
Speaker 8: meta ray bands. So I have been educating them. Even

877
00:44:34,920 --> 00:44:39,720
Speaker 8: the low vision specialists that I see didn't know anything

878
00:44:39,760 --> 00:44:40,239
Speaker 8: about it.

879
00:44:40,520 --> 00:44:42,680
Speaker 2: Really wow, Yeah, she.

880
00:44:42,920 --> 00:44:46,680
Speaker 8: Had to ask her manager about it. They all turned

881
00:44:46,760 --> 00:44:54,080
Speaker 8: me down, even though I told them that it should

882
00:44:54,120 --> 00:44:57,040
Speaker 8: be a durable medical equipment.

883
00:44:57,239 --> 00:44:59,719
Speaker 1: Oh, I see you're talking for for sort of like

884
00:44:59,800 --> 00:45:03,360
Speaker 1: a uh uh where they cover the cost of these glasses.

885
00:45:03,960 --> 00:45:09,160
Speaker 8: Right, okay, because I you know, this would help my life.

886
00:45:09,280 --> 00:45:15,120
Speaker 8: And I'm actually in a group on Facebook called Retinitis

887
00:45:15,200 --> 00:45:20,400
Speaker 8: Pigmentosa okay, and it's people who have this inherited eye

888
00:45:20,400 --> 00:45:23,040
Speaker 8: disease and they're from all over the world.

889
00:45:23,600 --> 00:45:28,200
Speaker 1: Gotta love technology, right, Yeah, yeah, that's an incredible uh connection.

890
00:45:28,280 --> 00:45:32,520
Speaker 8: People are so excited about it, and they're getting them

891
00:45:33,040 --> 00:45:38,279
Speaker 8: and actually some of the people their insurance companies are

892
00:45:38,520 --> 00:45:42,440
Speaker 8: paying for it. Oh wow, yeah etna.

893
00:45:42,960 --> 00:45:44,839
Speaker 1: Okay, well here here's the deal. So we're run out

894
00:45:44,880 --> 00:45:48,520
Speaker 1: of time, so I think you're you're okay. So Number one, yes,

895
00:45:48,600 --> 00:45:51,400
Speaker 1: I think that the smart glasses from ray Ban Meta

896
00:45:52,000 --> 00:45:55,040
Speaker 1: they are not marketed as a medical device, but I

897
00:45:55,080 --> 00:45:57,719
Speaker 1: think people are finding a lot of use in them

898
00:45:57,960 --> 00:46:02,040
Speaker 1: as something that can really the visually impaired, right, So

899
00:46:02,080 --> 00:46:04,120
Speaker 1: I think that's number one, is that these haven't been

900
00:46:04,600 --> 00:46:07,280
Speaker 1: made as an FDA approved medical device.

901
00:46:07,320 --> 00:46:07,880
Speaker 2: That's number one.

902
00:46:07,920 --> 00:46:10,319
Speaker 1: There are other companies that are working on these types

903
00:46:10,360 --> 00:46:14,480
Speaker 1: of glasses that are specifically for assistance for the visually impaired,

904
00:46:14,680 --> 00:46:17,480
Speaker 1: but they're thousands of dollars versus the ray Band Metas,

905
00:46:17,520 --> 00:46:20,960
Speaker 1: which are a couple hundred dollars. What I would do is,

906
00:46:21,120 --> 00:46:25,000
Speaker 1: I would I think that there's a gray area here, Kathy,

907
00:46:25,040 --> 00:46:28,960
Speaker 1: where you can probably make your case for these glasses

908
00:46:29,520 --> 00:46:32,520
Speaker 1: and get the reimbursement but I think the problem is,

909
00:46:32,760 --> 00:46:34,279
Speaker 1: and I don't know this, but I feel like the

910
00:46:34,280 --> 00:46:37,320
Speaker 1: insurance companies are working under a framework from the government

911
00:46:37,400 --> 00:46:39,880
Speaker 1: perhaps of what they're allowed to reimburse on what they're not.

912
00:46:41,160 --> 00:46:43,600
Speaker 1: But maybe I would say, if you just push and

913
00:46:43,640 --> 00:46:45,799
Speaker 1: push and push, you can get it through. But I'm

914
00:46:45,800 --> 00:46:49,040
Speaker 1: not a medical expert, so I don't know. The other

915
00:46:49,080 --> 00:46:51,600
Speaker 1: thing is that you know, again, the price is not

916
00:46:51,760 --> 00:46:55,359
Speaker 1: that expensive, so maybe do something like a GoFundMe or

917
00:46:55,719 --> 00:46:57,799
Speaker 1: you know, collection, or it is the holidays coming up,

918
00:46:57,880 --> 00:47:00,160
Speaker 1: friends and family, maybe all chip in to get to

919
00:47:00,200 --> 00:47:02,480
Speaker 1: a pair of these glasses. Uh, you know, about three

920
00:47:02,560 --> 00:47:06,200
Speaker 1: hundred and fifty dollars for those glasses, so compared to

921
00:47:06,239 --> 00:47:10,520
Speaker 1: the thousands of dollars that these other glasses cost. You know,

922
00:47:10,560 --> 00:47:13,279
Speaker 1: that's a great, you know, a great savings there. So

923
00:47:14,080 --> 00:47:17,400
Speaker 1: but also check out you know, chat GPT and and

924
00:47:17,520 --> 00:47:19,759
Speaker 1: write some letters. Come up with you know, talk to

925
00:47:19,840 --> 00:47:21,920
Speaker 1: chat GIBT and say, hey, look, I'm trying to convince

926
00:47:21,920 --> 00:47:24,520
Speaker 1: my insurance company to pay for these glasses or to

927
00:47:24,560 --> 00:47:27,359
Speaker 1: reimburse me, and see what it comes up with. It

928
00:47:27,400 --> 00:47:29,360
Speaker 1: may come up with some pretty compelling letters that you

929
00:47:29,400 --> 00:47:32,280
Speaker 1: may able may be able to send to your insurance

930
00:47:32,280 --> 00:47:34,480
Speaker 1: company and you know, stay on them and see what

931
00:47:34,520 --> 00:47:36,399
Speaker 1: you can do about it. But yes, the ray Band

932
00:47:36,440 --> 00:47:40,080
Speaker 1: Meta smart glasses very very incredible, and I think they're

933
00:47:40,120 --> 00:47:42,160
Speaker 1: only going to get better. And I did see the

934
00:47:42,480 --> 00:47:45,719
Speaker 1: be my Eyes integration in them in addition to the

935
00:47:45,760 --> 00:47:47,719
Speaker 1: other stuff they do that's in the app now as

936
00:47:47,760 --> 00:47:49,560
Speaker 1: like a you know, a beta thing.

937
00:47:50,600 --> 00:47:51,640
Speaker 2: So great question.

938
00:47:52,239 --> 00:47:55,040
Speaker 1: Thanks so much Kathy for the question there in Lynwood, California.

939
00:47:55,200 --> 00:47:57,759
Speaker 1: Eight eight eight rich one oh one eight eight eight

940
00:47:57,960 --> 00:48:01,160
Speaker 1: seven four two four one zero one. More rich on

941
00:48:01,160 --> 00:48:04,759
Speaker 1: Tech coming your way right after this. Welcome back to

942
00:48:04,880 --> 00:48:07,160
Speaker 1: rich on Tech. Rich DeMuro here hanging out with you,

943
00:48:07,400 --> 00:48:12,920
Speaker 1: talking technology. The phone line is open at eight eight

944
00:48:13,000 --> 00:48:16,120
Speaker 1: eight rich one oh one phone lines, I should say

945
00:48:16,200 --> 00:48:19,040
Speaker 1: eight eight eight seven four to two four one zero one.

946
00:48:19,160 --> 00:48:23,880
Speaker 1: Website for the show richon Tech dot tv. There you

947
00:48:23,920 --> 00:48:26,040
Speaker 1: can sign up for my newsletter, you can email me,

948
00:48:26,160 --> 00:48:28,960
Speaker 1: and of course get links to anything that I mentioned

949
00:48:29,000 --> 00:48:32,440
Speaker 1: here on the show. This is episode one hundred. Just

950
00:48:32,480 --> 00:48:34,719
Speaker 1: hit the light bulb up at the top that will

951
00:48:34,719 --> 00:48:39,080
Speaker 1: bring you direct to the show notes. This week, Walmart

952
00:48:39,120 --> 00:48:43,000
Speaker 1: completed their two point three billion dollar acquisition of Visio,

953
00:48:43,600 --> 00:48:46,520
Speaker 1: so Walmart now owns Visio. They're going to continue to

954
00:48:46,560 --> 00:48:49,279
Speaker 1: let this company operate separately, but you're gonna see a

955
00:48:49,320 --> 00:48:52,719
Speaker 1: lot of synergy. Number One, when you walk into a

956
00:48:53,080 --> 00:48:55,760
Speaker 1: Walmart story, you'll see a lot of Visio TVs these

957
00:48:56,360 --> 00:48:59,640
Speaker 1: in the upcoming days. So why does Walmart want Visio?

958
00:48:59,680 --> 00:49:03,719
Speaker 1: Walt all about advertising? Visio has a very robust AD

959
00:49:03,800 --> 00:49:06,520
Speaker 1: system that they build into their televisions. They also have

960
00:49:06,600 --> 00:49:10,640
Speaker 1: this smart cast, which is their free AD supported streaming platform.

961
00:49:11,560 --> 00:49:14,040
Speaker 1: Many other companies have these as well. Amazon, I think

962
00:49:14,120 --> 00:49:17,040
Speaker 1: is probably the biggest competition here in Roku, and so

963
00:49:17,200 --> 00:49:20,600
Speaker 1: this will position Walmart to compete with them a little

964
00:49:20,600 --> 00:49:24,600
Speaker 1: bit more closely because guess what, When Walmart knows what

965
00:49:24,640 --> 00:49:28,560
Speaker 1: you're watching, they can target more promotions to you, and

966
00:49:28,600 --> 00:49:30,480
Speaker 1: they know what you're shopping for in the store.

967
00:49:30,560 --> 00:49:32,799
Speaker 2: So you see, there's a lot of synergy there now.

968
00:49:32,800 --> 00:49:35,280
Speaker 1: I think for consumers, the good news is that Visio,

969
00:49:35,360 --> 00:49:38,040
Speaker 1: which has already been very very affordable over the years,

970
00:49:38,440 --> 00:49:41,440
Speaker 1: will probably continue to get even more affordable because now

971
00:49:42,480 --> 00:49:45,840
Speaker 1: they've got Walmart, one of the biggest logistics in supply

972
00:49:46,000 --> 00:49:50,680
Speaker 1: chain folks in the world. They will find some ways

973
00:49:50,719 --> 00:49:54,520
Speaker 1: to save money on manufacturing these TVs and getting them

974
00:49:54,560 --> 00:49:56,760
Speaker 1: into all the stores, and so I think as a consumer,

975
00:49:57,160 --> 00:50:00,960
Speaker 1: the Visio product will be even less expensive. But again,

976
00:50:01,440 --> 00:50:03,800
Speaker 1: this is all kind of to go up against Amazon.

977
00:50:03,880 --> 00:50:07,120
Speaker 1: I was watching Thursday Night football and every single ad

978
00:50:07,680 --> 00:50:10,279
Speaker 1: is a QR code or some kind of thing that

979
00:50:10,360 --> 00:50:14,279
Speaker 1: you can scan or shop. It's all about shoppable. So

980
00:50:14,480 --> 00:50:17,440
Speaker 1: tracking and shopping is the name of the game. Bobo

981
00:50:17,640 --> 00:50:19,839
Speaker 1: question from the class.

982
00:50:19,640 --> 00:50:22,759
Speaker 2: Yes, from the class, mister Demiro. I was wondering, like,

983
00:50:22,960 --> 00:50:26,120
Speaker 2: so would that mean Target stop selling video or Amazon

984
00:50:26,160 --> 00:50:27,080
Speaker 2: stop selling video?

985
00:50:27,280 --> 00:50:30,480
Speaker 1: See, that's a good question because you know it's in videos.

986
00:50:30,760 --> 00:50:33,120
Speaker 1: Like they just paid two point three billion dollars for

987
00:50:33,160 --> 00:50:35,319
Speaker 1: this company. Yeah, and so of course they don't want

988
00:50:35,320 --> 00:50:38,440
Speaker 1: to be in less places. So I think that they

989
00:50:38,480 --> 00:50:41,279
Speaker 1: will continue to sell these TVs because if you think

990
00:50:41,280 --> 00:50:44,560
Speaker 1: about it, Amazon products are in all those stores as well.

991
00:50:44,880 --> 00:50:47,239
Speaker 1: You go into a I don't know about Walmart. I

992
00:50:47,239 --> 00:50:49,319
Speaker 1: don't if they have fire TV in Walmart, but they

993
00:50:49,520 --> 00:50:52,720
Speaker 1: Actually that doesn't make sense now that I think about it. Walmart,

994
00:50:52,719 --> 00:50:54,800
Speaker 1: why would they want to stock a fire TV exactly

995
00:50:54,800 --> 00:50:57,040
Speaker 1: if you have your own TV brand now. But I

996
00:50:57,040 --> 00:51:00,400
Speaker 1: think in Target specifically, they do sell Amazon stuff, and

997
00:51:00,440 --> 00:51:03,560
Speaker 1: that's a big competitor to Target and Best Buy. Yeah,

998
00:51:03,800 --> 00:51:06,960
Speaker 1: so it's it's an interesting question. Really good uh really

999
00:51:07,040 --> 00:51:08,680
Speaker 1: gold star for you Bobo today.

1000
00:51:09,320 --> 00:51:10,000
Speaker 2: Great question.

1001
00:51:11,320 --> 00:51:12,919
Speaker 1: But that's you know, it's one of those things where

1002
00:51:12,920 --> 00:51:15,719
Speaker 1: if they stop selling these TVs and other places, that's

1003
00:51:15,800 --> 00:51:17,759
Speaker 1: not a good thing because they paid so much for

1004
00:51:17,800 --> 00:51:21,279
Speaker 1: this acquisition. Uh eighty eight Rich one on one eight

1005
00:51:21,360 --> 00:51:24,000
Speaker 1: eight eight seven four to two four one zero one.

1006
00:51:24,480 --> 00:51:28,040
Speaker 1: Let's go to uh Dustin in Hermosa beach. Dustin, you're

1007
00:51:28,080 --> 00:51:28,640
Speaker 1: on with Rich?

1008
00:51:30,280 --> 00:51:31,560
Speaker 6: What stop? Rich, Bobo?

1009
00:51:31,640 --> 00:51:33,120
Speaker 10: How's it going Fellas?

1010
00:51:33,440 --> 00:51:35,560
Speaker 2: Yeah, we're doing great. What what can we help you with?

1011
00:51:37,000 --> 00:51:37,480
Speaker 6: Okay?

1012
00:51:37,560 --> 00:51:40,279
Speaker 9: So I've been like metal detecting on the beach and

1013
00:51:40,320 --> 00:51:41,839
Speaker 9: I've been trying to stream.

1014
00:51:41,520 --> 00:51:43,880
Speaker 2: It, right, okay, Well that's interesting.

1015
00:51:43,640 --> 00:51:46,520
Speaker 9: Get like no service out there, so I start lagging.

1016
00:51:47,400 --> 00:51:51,560
Speaker 9: So I'm wondering, So I bought this like Nighthawk M

1017
00:51:51,760 --> 00:51:55,280
Speaker 9: six tether hotspot, right okay. But then I'm like wondering

1018
00:51:55,320 --> 00:51:57,800
Speaker 9: if should I just get starlink because they got a

1019
00:51:57,840 --> 00:51:59,960
Speaker 9: sale right now, Like what would you wreck?

1020
00:52:00,120 --> 00:52:00,239
Speaker 10: Men?

1021
00:52:01,040 --> 00:52:02,520
Speaker 2: Well, how would you get starlink?

1022
00:52:02,640 --> 00:52:04,000
Speaker 1: I mean, are you are you doing this like in

1023
00:52:04,040 --> 00:52:05,759
Speaker 1: front of a place you have on the beach, or

1024
00:52:05,800 --> 00:52:06,680
Speaker 1: is this like mobile.

1025
00:52:07,640 --> 00:52:10,400
Speaker 9: I'm just mobilely just walking around, you know, just walking

1026
00:52:10,400 --> 00:52:12,280
Speaker 9: around the beach and want to stream.

1027
00:52:11,840 --> 00:52:12,560
Speaker 2: And you're streaming.

1028
00:52:12,600 --> 00:52:14,320
Speaker 1: So is this like a YouTube channel you have or

1029
00:52:14,320 --> 00:52:16,000
Speaker 1: a TikTok or something that you're doing.

1030
00:52:16,080 --> 00:52:19,080
Speaker 9: Yeah, I'm doing it on TikTok and I added him

1031
00:52:19,160 --> 00:52:21,560
Speaker 9: put on YouTube and Instagram and stuff.

1032
00:52:21,800 --> 00:52:23,280
Speaker 2: And do you find some cool stuff?

1033
00:52:24,360 --> 00:52:29,440
Speaker 9: No, not yet, but now I've had a couple of rings.

1034
00:52:29,480 --> 00:52:32,440
Speaker 9: But you know, it's usually like bottle caps and stuff

1035
00:52:32,480 --> 00:52:33,680
Speaker 9: like that. But it's fun, you know.

1036
00:52:33,920 --> 00:52:37,840
Speaker 1: Okay, Well, here's my question. I don't know if you

1037
00:52:37,880 --> 00:52:40,839
Speaker 1: can walk around with a starlink. That is the main thing.

1038
00:52:40,960 --> 00:52:45,200
Speaker 1: Because and by the way, cell phone signal on beaches

1039
00:52:45,719 --> 00:52:49,799
Speaker 1: around Los Angeles is notoriously horrific because guess what if

1040
00:52:49,840 --> 00:52:51,839
Speaker 1: you got a ten million dollar house on the beach,

1041
00:52:51,880 --> 00:52:55,000
Speaker 1: you probably don't want that. You know, cell phone tower

1042
00:52:55,120 --> 00:52:57,200
Speaker 1: right near your house. They call that nimby, not in

1043
00:52:57,200 --> 00:53:00,439
Speaker 1: my backyard. And here's the thing I would Knownumber one.

1044
00:53:00,480 --> 00:53:03,040
Speaker 1: I would try the different providers. You've got three different

1045
00:53:03,040 --> 00:53:05,520
Speaker 1: providers here in the US. I'm not sure which one

1046
00:53:05,560 --> 00:53:08,680
Speaker 1: you're using Dustin, but you know, if you're using t mobile,

1047
00:53:08,840 --> 00:53:12,000
Speaker 1: check out at and t checkout Verizon and also see

1048
00:53:12,040 --> 00:53:14,879
Speaker 1: which one works. Ask the neighbors in that area which

1049
00:53:14,880 --> 00:53:17,239
Speaker 1: one works the best. But as far as I know,

1050
00:53:17,480 --> 00:53:20,319
Speaker 1: even the smallest starlink I don't think is meant to

1051
00:53:20,320 --> 00:53:23,680
Speaker 1: be walked around with. However, since you have a YouTube channel,

1052
00:53:24,000 --> 00:53:25,920
Speaker 1: sounds like a project for you. Maybe try it out.

1053
00:53:25,960 --> 00:53:27,680
Speaker 1: See if you can get a little set up. Or

1054
00:53:27,719 --> 00:53:29,560
Speaker 1: maybe you just set up the starlink on a little

1055
00:53:30,280 --> 00:53:32,120
Speaker 1: trailer thing and leave it on the beach while you

1056
00:53:32,160 --> 00:53:35,280
Speaker 1: walk around. Lots of ideas. Sounds like a fun business.

1057
00:53:35,560 --> 00:53:40,040
Speaker 1: This is rich on Tech. Welcome back to rich on Tech.

1058
00:53:40,160 --> 00:53:46,040
Speaker 1: Oxford's twenty twenty four word of the Year is brain raw.

1059
00:53:46,360 --> 00:53:49,200
Speaker 1: You know what I'm talking about. I call this nonsense

1060
00:53:49,239 --> 00:53:51,480
Speaker 1: with my kids. You know the stuff they watch on

1061
00:53:51,520 --> 00:53:55,000
Speaker 1: YouTube shorts where they're just flipping through over and over

1062
00:53:55,040 --> 00:53:58,000
Speaker 1: and it's like all this like nonsense stuff that they watch.

1063
00:53:58,120 --> 00:54:02,440
Speaker 1: But brain raw is the decline in mental or intellectual

1064
00:54:02,480 --> 00:54:08,080
Speaker 1: capacity resulting from excessive consumption of trivial or unchallenging online content.

1065
00:54:08,160 --> 00:54:11,160
Speaker 1: Yeah you know when you see it. The terms usage

1066
00:54:11,160 --> 00:54:13,799
Speaker 1: increased by two hundred and thirty percent in twenty twenty four,

1067
00:54:13,960 --> 00:54:19,000
Speaker 1: driven by low quality digital media It was first recorded

1068
00:54:19,040 --> 00:54:23,880
Speaker 1: in eighteen fifty four by Henry David Thoreaux in Walden. Wow,

1069
00:54:23,920 --> 00:54:26,319
Speaker 1: you talked about brain rop back then, they brain rot

1070
00:54:26,360 --> 00:54:30,560
Speaker 1: in eighteen fifty four. Wow, that's wild. But now, of

1071
00:54:30,560 --> 00:54:32,800
Speaker 1: course it's all this stuff. You know what I'm talking about.

1072
00:54:32,880 --> 00:54:34,680
Speaker 1: You know, you just flip through and it's like stuff

1073
00:54:34,719 --> 00:54:36,600
Speaker 1: you really don't need to know, or stuff you really

1074
00:54:36,640 --> 00:54:40,000
Speaker 1: don't need to see, but you watch it anyway and

1075
00:54:40,880 --> 00:54:44,719
Speaker 1: it just rots your brain. It offers no advantage to

1076
00:54:44,800 --> 00:54:49,080
Speaker 1: knowing this information or to seeing it. Newport Institute Healthcare

1077
00:54:49,080 --> 00:54:53,240
Speaker 1: provider says brain rot is mental fogginess and reduced attention

1078
00:54:53,400 --> 00:54:57,040
Speaker 1: span due to excessive screen time. Now that I will say,

1079
00:54:57,120 --> 00:55:01,320
Speaker 1: I've definitely noticed the reduced attention span, even in myself,

1080
00:55:01,360 --> 00:55:03,600
Speaker 1: I mean everyone. It's like we want everything summarized now,

1081
00:55:03,640 --> 00:55:06,560
Speaker 1: we want everything to be quick, short and easy. But

1082
00:55:06,600 --> 00:55:09,360
Speaker 1: there you have it. Brain rot twenty twenty four Word

1083
00:55:09,520 --> 00:55:13,879
Speaker 1: of the Year. All right, let's see here. We've got

1084
00:55:13,880 --> 00:55:17,239
Speaker 1: a great guest on Yahoo Male. This is a very

1085
00:55:17,280 --> 00:55:21,640
Speaker 1: popular email program. It's gone through a lot of changes recently.

1086
00:55:21,680 --> 00:55:24,360
Speaker 1: It's got a new look, a new feel, new AI features,

1087
00:55:24,840 --> 00:55:27,080
Speaker 1: and here to talk about all of it. Is Yahoo

1088
00:55:27,120 --> 00:55:29,320
Speaker 1: Male's general manager, Rob Gelic.

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00:55:29,440 --> 00:55:29,640
Speaker 10: Rob.

1090
00:55:29,680 --> 00:55:30,480
Speaker 2: Welcome to the show.

1091
00:55:31,640 --> 00:55:33,520
Speaker 11: Hey Rich, how are you? Thanks for having me.

1092
00:55:33,680 --> 00:55:37,520
Speaker 1: I am doing fantastic and thanks for being on. So

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00:55:37,800 --> 00:55:41,279
Speaker 1: let's talk First off, Yahoo Male. I mean, obviously this

1094
00:55:41,360 --> 00:55:44,200
Speaker 1: has been around for a very long time. What is

1095
00:55:44,520 --> 00:55:47,480
Speaker 1: sort of new and different about it from the big

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00:55:47,520 --> 00:55:48,680
Speaker 1: picture side of things?

1097
00:55:49,120 --> 00:55:52,520
Speaker 12: Yeah, you're right, I mean we Yahoo Male definitely, you know,

1098
00:55:52,600 --> 00:55:56,920
Speaker 12: one of the more established emails out there. One in

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00:55:57,040 --> 00:56:01,000
Speaker 12: three American adults still visit Yahoo Male each month, right,

1100
00:56:01,000 --> 00:56:04,360
Speaker 12: were the number two email service out there. And recently

1101
00:56:04,400 --> 00:56:07,439
Speaker 12: we've been on a i'd just say an innovation role,

1102
00:56:08,000 --> 00:56:11,520
Speaker 12: a lot of new features, leveraging things like AI but

1103
00:56:11,680 --> 00:56:14,240
Speaker 12: AI to solve real problems for users.

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00:56:14,680 --> 00:56:17,680
Speaker 1: Ah okay, But now before we get into that, I know,

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00:56:18,760 --> 00:56:21,120
Speaker 1: because you guys are you know, like you said, the

1106
00:56:21,640 --> 00:56:25,000
Speaker 1: one of the largest email providers out there. Some other sources,

1107
00:56:25,680 --> 00:56:28,000
Speaker 1: like users have been migrated to you, right from like

1108
00:56:28,200 --> 00:56:31,480
Speaker 1: SBC or AT and T or Cox. Can you touch

1109
00:56:31,560 --> 00:56:33,680
Speaker 1: upon that, like, explain because I get a lot of

1110
00:56:33,680 --> 00:56:36,520
Speaker 1: emails from people like, hey, Rich, my email provider moved

1111
00:56:36,520 --> 00:56:38,160
Speaker 1: to Yahoo. I don't know how to log in anymore.

1112
00:56:38,440 --> 00:56:40,520
Speaker 1: Can you explain, like how to like, how do you

1113
00:56:40,600 --> 00:56:41,480
Speaker 1: move your stuff over?

1114
00:56:42,719 --> 00:56:46,680
Speaker 12: Yeah, So for for users that we're originally getting their

1115
00:56:46,719 --> 00:56:49,400
Speaker 12: email from one of our partners like a Cox or

1116
00:56:49,440 --> 00:56:54,200
Speaker 12: an AT and T, we're in partnership with them to

1117
00:56:54,280 --> 00:56:57,279
Speaker 12: move their email over to Yahoo. So the great thing

1118
00:56:57,360 --> 00:57:02,160
Speaker 12: there is those relationships are being built so that people

1119
00:57:02,200 --> 00:57:06,359
Speaker 12: get the high quality service that Yahoo offers, and our

1120
00:57:06,400 --> 00:57:11,520
Speaker 12: partners recognize that in their original services. But change is hard.

1121
00:57:11,600 --> 00:57:14,040
Speaker 12: So what when people are who are used to a

1122
00:57:14,080 --> 00:57:18,640
Speaker 12: specific email service need to make that change. Sometimes that

1123
00:57:18,720 --> 00:57:22,560
Speaker 12: transition needs a lot of care. And when we move

1124
00:57:22,640 --> 00:57:25,120
Speaker 12: people over, a lot of what we do is kind

1125
00:57:25,120 --> 00:57:28,720
Speaker 12: of white glove them through the process of getting signed

1126
00:57:28,760 --> 00:57:32,680
Speaker 12: in with their original credentials, creating their own version of

1127
00:57:32,680 --> 00:57:36,160
Speaker 12: a Yahoo account, and us pourting over what their mail is.

1128
00:57:36,880 --> 00:57:40,280
Speaker 12: So for the most part, that's a seamless experience for users.

1129
00:57:41,800 --> 00:57:44,400
Speaker 1: And so the bottom line is that you just basically

1130
00:57:44,400 --> 00:57:46,200
Speaker 1: go to Yahoo Mail and kind of log in with

1131
00:57:46,240 --> 00:57:49,200
Speaker 1: your old account credentials and it will kind of recognize

1132
00:57:49,200 --> 00:57:51,560
Speaker 1: that and saying, oh, you're coming from SBC or you're

1133
00:57:51,560 --> 00:57:53,640
Speaker 1: coming from Cox, and it will kind of walk you

1134
00:57:53,680 --> 00:57:54,440
Speaker 1: through the process.

1135
00:57:54,880 --> 00:57:55,880
Speaker 11: That's absolutely right.

1136
00:57:56,000 --> 00:57:59,080
Speaker 12: Yeah, the partners will redirect the user over to Yahoo

1137
00:57:59,600 --> 00:58:03,280
Speaker 12: will prompt them to log in with their current credentials.

1138
00:58:03,720 --> 00:58:07,160
Speaker 12: They have an option to update those credentials like put

1139
00:58:07,200 --> 00:58:10,280
Speaker 12: in a new password, and when they open it, they'll

1140
00:58:10,280 --> 00:58:13,360
Speaker 12: see the Yahoo Experience and their mail will be waiting

1141
00:58:13,400 --> 00:58:13,800
Speaker 12: for them.

1142
00:58:14,080 --> 00:58:16,880
Speaker 1: Okay, that is very important to know because I think

1143
00:58:16,920 --> 00:58:19,640
Speaker 1: people probably get tripped up on the they're looking at the

1144
00:58:19,720 --> 00:58:22,480
Speaker 1: Yahoo website, but they're logging in with their old information,

1145
00:58:22,800 --> 00:58:25,920
Speaker 1: and so that makes much more sense. So let's talk

1146
00:58:25,960 --> 00:58:27,720
Speaker 1: about some of these new features, like what you know,

1147
00:58:27,760 --> 00:58:31,960
Speaker 1: what specific AI features are you talking about with the

1148
00:58:32,160 --> 00:58:33,880
Speaker 1: new Yahoo Male Experience.

1149
00:58:34,400 --> 00:58:39,040
Speaker 12: Yeah, we have like the biggest desktop redesign in a

1150
00:58:39,120 --> 00:58:42,760
Speaker 12: decade for Yahoo just recently, and many of those features

1151
00:58:42,800 --> 00:58:45,680
Speaker 12: have just been released on our iOS app.

1152
00:58:47,000 --> 00:58:48,760
Speaker 11: We're really focused rich.

1153
00:58:48,760 --> 00:58:53,360
Speaker 12: On an app experience to help people stay organized and

1154
00:58:53,480 --> 00:58:56,400
Speaker 12: on top of things. We know that it can be

1155
00:58:56,440 --> 00:58:59,360
Speaker 12: overwhelming going into your inbox. We've all had those moments

1156
00:58:59,400 --> 00:59:01,880
Speaker 12: where you come in and there's just so much there.

1157
00:59:01,960 --> 00:59:05,480
Speaker 12: So a lot of our AI powered features are really

1158
00:59:06,000 --> 00:59:09,880
Speaker 12: focused on solving those problems where we're matching these kind

1159
00:59:09,920 --> 00:59:14,400
Speaker 12: of tangible problems people are having with real solutions.

1160
00:59:14,440 --> 00:59:17,360
Speaker 11: And so I'll give you an example, so we've added a.

1161
00:59:17,320 --> 00:59:21,760
Speaker 12: New Priority inbox tab that automatically highlights the most important

1162
00:59:21,800 --> 00:59:26,440
Speaker 12: messages for you. And this compliments what is the all

1163
00:59:26,560 --> 00:59:29,680
Speaker 12: email view that users are used to looking at. We

1164
00:59:29,800 --> 00:59:32,360
Speaker 12: keep both in there, so if you prefer the traditional

1165
00:59:32,400 --> 00:59:36,520
Speaker 12: way of browsing, or you prefer this new Priority inbox

1166
00:59:36,600 --> 00:59:39,560
Speaker 12: that sorts out let's say some of the noise for you,

1167
00:59:40,360 --> 00:59:43,720
Speaker 12: those are now available for you. And with the Priority Inbox,

1168
00:59:44,160 --> 00:59:46,480
Speaker 12: we've added a number of really cool features.

1169
00:59:47,000 --> 00:59:51,760
Speaker 11: We have quick action buttons that allows users, without needing.

1170
00:59:51,560 --> 00:59:55,720
Speaker 12: To actually open the email, do things like copying onlock

1171
00:59:55,760 --> 00:59:58,440
Speaker 12: code that they got for an account, or check in

1172
00:59:58,480 --> 01:00:01,840
Speaker 12: for a flight, or one click track where a package

1173
01:00:01,880 --> 01:00:04,520
Speaker 12: that you're expecting to be delivered is all with a

1174
01:00:04,600 --> 01:00:08,960
Speaker 12: single tap and all without needing to open that email.

1175
01:00:09,000 --> 01:00:12,840
Speaker 12: You can do it directly from your Priority Inbox list view,

1176
01:00:13,200 --> 01:00:14,080
Speaker 12: which is amazing.

1177
01:00:14,680 --> 01:00:15,240
Speaker 2: That's cool.

1178
01:00:15,520 --> 01:00:18,000
Speaker 1: And then you're you're also summarizing emails as well.

1179
01:00:18,800 --> 01:00:23,240
Speaker 12: We are, so in that specific view we are previewing

1180
01:00:23,320 --> 01:00:28,360
Speaker 12: message contents, so the ideal, the core idea of that

1181
01:00:28,480 --> 01:00:32,240
Speaker 12: message is getting captured in this really brief summary that

1182
01:00:32,280 --> 01:00:33,600
Speaker 12: we provide inline.

1183
01:00:33,640 --> 01:00:36,160
Speaker 11: As you're looking through your emails, it's.

1184
01:00:36,000 --> 01:00:40,560
Speaker 12: Been a way to give an alternative for people that

1185
01:00:41,320 --> 01:00:44,520
Speaker 12: to use the original title of the email, to switch

1186
01:00:44,600 --> 01:00:48,080
Speaker 12: that out with something that more concretely summarizes everything that's

1187
01:00:48,120 --> 01:00:48,880
Speaker 12: in that note.

1188
01:00:49,040 --> 01:00:51,320
Speaker 1: Oh wow, that's interesting. That's so you can have it

1189
01:00:51,880 --> 01:00:54,000
Speaker 1: take over kind of the whole subject line.

1190
01:00:54,680 --> 01:00:57,640
Speaker 12: Correct, So we have both options if someone prefers those

1191
01:00:57,640 --> 01:00:59,840
Speaker 12: original and we know we have senders where that's really

1192
01:01:00,000 --> 01:01:00,760
Speaker 12: important to them.

1193
01:01:01,240 --> 01:01:03,280
Speaker 11: Users have that whole view where they.

1194
01:01:03,160 --> 01:01:05,600
Speaker 12: Can see the original subject, where they can get these

1195
01:01:05,600 --> 01:01:06,640
Speaker 12: one line summaries.

1196
01:01:07,960 --> 01:01:12,040
Speaker 1: Okay, so this idea of the gamified experience for cleaning

1197
01:01:12,120 --> 01:01:12,960
Speaker 1: up old emails.

1198
01:01:13,920 --> 01:01:14,760
Speaker 2: That sounds fun.

1199
01:01:16,240 --> 01:01:17,560
Speaker 6: So yeah.

1200
01:01:17,600 --> 01:01:20,080
Speaker 12: One of the things that is interesting about it is

1201
01:01:20,120 --> 01:01:23,000
Speaker 12: we noticed this behavior when people are looking at their email,

1202
01:01:23,040 --> 01:01:26,800
Speaker 12: where they really are trying to quickly sort through the

1203
01:01:26,800 --> 01:01:29,240
Speaker 12: stuff that's valuable, even if I'm not going to open

1204
01:01:29,280 --> 01:01:31,600
Speaker 12: it in the moment. They want to park it and

1205
01:01:31,680 --> 01:01:34,240
Speaker 12: clean out the stuff that they really think is a

1206
01:01:34,280 --> 01:01:38,160
Speaker 12: little bit noise or less important to them. So we've

1207
01:01:38,240 --> 01:01:41,800
Speaker 12: created a mode within the mobile app today that allows

1208
01:01:41,880 --> 01:01:47,000
Speaker 12: us to feature items within your email. It's like twenty

1209
01:01:47,000 --> 01:01:51,600
Speaker 12: five emails at a time, and the prompts to lead

1210
01:01:51,680 --> 01:01:56,000
Speaker 12: something on red delete it archive it are much more

1211
01:01:56,080 --> 01:01:59,240
Speaker 12: prominent as part of the user experience, so people can

1212
01:01:59,320 --> 01:02:03,800
Speaker 12: quickly go through emails within seconds.

1213
01:02:04,160 --> 01:02:06,240
Speaker 11: And at the end of this mode.

1214
01:02:05,960 --> 01:02:09,000
Speaker 12: When you're done cleaning out your inbox, we give you

1215
01:02:09,040 --> 01:02:11,479
Speaker 12: a little prompt like at the end. That's a nice

1216
01:02:11,520 --> 01:02:14,120
Speaker 12: little game experience. It says, oh, hey, you went through

1217
01:02:14,120 --> 01:02:16,080
Speaker 12: twenty five emails in eight seconds.

1218
01:02:16,360 --> 01:02:18,040
Speaker 11: It's a nice little entertainment piece.

1219
01:02:18,120 --> 01:02:21,880
Speaker 12: It helps reinforce there's some sense of accomplishment that you're

1220
01:02:21,920 --> 01:02:26,440
Speaker 12: staying on top of your emails and really being organized.

1221
01:02:26,720 --> 01:02:28,240
Speaker 11: Our users have loved it so far.

1222
01:02:28,480 --> 01:02:31,280
Speaker 1: One of my favorite things with organizing my email, and

1223
01:02:31,280 --> 01:02:32,920
Speaker 1: I have a lot of it, is when I get

1224
01:02:32,960 --> 01:02:34,919
Speaker 1: an email that I know I have like a bunch

1225
01:02:34,960 --> 01:02:36,760
Speaker 1: of other ones that are similar, I will kind of

1226
01:02:36,800 --> 01:02:38,760
Speaker 1: like filter for all those and then select them and

1227
01:02:38,760 --> 01:02:40,560
Speaker 1: then delete them all at the same time. And it

1228
01:02:40,960 --> 01:02:44,600
Speaker 1: gives me a lot of satisfaction. Now, what about Yahoo

1229
01:02:44,640 --> 01:02:47,040
Speaker 1: male kind of managing other email accounts? I know you

1230
01:02:47,080 --> 01:02:49,680
Speaker 1: told me you can use it for like Gmail and Outlook, Like,

1231
01:02:50,200 --> 01:02:54,160
Speaker 1: can I just use the Yahoo email interface for my

1232
01:02:54,360 --> 01:02:55,520
Speaker 1: other email accounts?

1233
01:02:56,200 --> 01:02:56,800
Speaker 11: Absolutely?

1234
01:02:57,080 --> 01:02:59,760
Speaker 12: Richmond, that's like the perfect way to phrase that We've

1235
01:02:59,760 --> 01:03:02,760
Speaker 12: made it really easy for users to bring their existing

1236
01:03:02,960 --> 01:03:07,120
Speaker 12: email to Yahoo. And actually, in recent months we've seen

1237
01:03:07,160 --> 01:03:09,760
Speaker 12: about a one hundred and twenty five percent increase in

1238
01:03:09,840 --> 01:03:14,640
Speaker 12: desktop users connecting their Gmail to their Yahoo mail accounts

1239
01:03:15,480 --> 01:03:17,680
Speaker 12: just because how we've set it up as part of

1240
01:03:17,760 --> 01:03:19,480
Speaker 12: the onboarding process.

1241
01:03:20,480 --> 01:03:22,480
Speaker 1: Now here's my question with that. Let's say I bring

1242
01:03:22,560 --> 01:03:24,640
Speaker 1: Let's say I have an account somewhere else and I

1243
01:03:24,720 --> 01:03:28,000
Speaker 1: bring it to Yahoo. Is it sort of like interfacing

1244
01:03:28,040 --> 01:03:30,280
Speaker 1: with that other account, Like any changes I make, does

1245
01:03:30,320 --> 01:03:32,160
Speaker 1: that happen on the back end with the other email?

1246
01:03:32,280 --> 01:03:35,600
Speaker 1: Or are my emails imported into Yahoo as well? And

1247
01:03:35,680 --> 01:03:36,680
Speaker 1: like a new organization.

1248
01:03:37,480 --> 01:03:41,800
Speaker 12: Yeah, there's a standard handshake between the different services that

1249
01:03:41,840 --> 01:03:45,520
Speaker 12: the industry at large uses. It's called IMAP, and that's

1250
01:03:45,560 --> 01:03:49,520
Speaker 12: exactly what that does. It keeps your email, even though

1251
01:03:49,680 --> 01:03:52,960
Speaker 12: let's say it's offered through another provider, if you're viewing

1252
01:03:53,000 --> 01:03:56,680
Speaker 12: it and managing it through Yahoo, it keeps everything in sync.

1253
01:03:57,480 --> 01:04:00,360
Speaker 1: All Right, anything else we need to know, we we've

1254
01:04:00,360 --> 01:04:02,920
Speaker 1: got to run. But anything else you want to let

1255
01:04:02,960 --> 01:04:06,320
Speaker 1: folks know about the new Yahoo mal No, I.

1256
01:04:06,240 --> 01:04:09,920
Speaker 12: Mean, we've we've been making great progress. We had just

1257
01:04:10,000 --> 01:04:12,280
Speaker 12: on iOS since we've rolled this out. We just had

1258
01:04:12,320 --> 01:04:18,000
Speaker 12: our biggest day ever for single single day record for

1259
01:04:18,080 --> 01:04:21,120
Speaker 12: daily active users from the iOS app, so we know

1260
01:04:21,200 --> 01:04:22,000
Speaker 12: something's working.

1261
01:04:22,080 --> 01:04:25,320
Speaker 11: It's out there. These AI features are available if.

1262
01:04:25,200 --> 01:04:27,880
Speaker 12: You want and need them, and certainly changing the game

1263
01:04:27,960 --> 01:04:30,240
Speaker 12: and towards of people being able to stay on top

1264
01:04:30,280 --> 01:04:33,880
Speaker 12: of their their personal emails and definitely appreciate the time.

1265
01:04:34,000 --> 01:04:36,360
Speaker 11: Rich. We're so excited about the product and we think

1266
01:04:36,400 --> 01:04:37,680
Speaker 11: our users will be as well.

1267
01:04:38,080 --> 01:04:39,360
Speaker 2: I think we know where to find it.

1268
01:04:39,920 --> 01:04:43,880
Speaker 1: Yahoo Mail, very simple, Rob Gellick, I know about I

1269
01:04:43,880 --> 01:04:46,240
Speaker 1: don't know about you, but I'm well as GM of

1270
01:04:46,320 --> 01:04:48,320
Speaker 1: Yahoo Male. You probably spend a lot more time in

1271
01:04:48,360 --> 01:04:50,320
Speaker 1: email even than I do, and I spend almost my

1272
01:04:50,360 --> 01:04:53,760
Speaker 1: whole day in my inbox. So email is very near

1273
01:04:53,760 --> 01:04:55,840
Speaker 1: and dear to everyone's heart these days, I feel like.

1274
01:04:56,800 --> 01:05:00,200
Speaker 12: Absolutely and it definitely is this the central communication to well,

1275
01:05:00,720 --> 01:05:03,080
Speaker 12: we're trying to make sure that they're bridging the gap

1276
01:05:03,400 --> 01:05:07,480
Speaker 12: across messaging applications to make sure it's the best experience possible.

1277
01:05:07,800 --> 01:05:10,360
Speaker 1: All right, there you have it, Yahoo Males General Manager

1278
01:05:10,440 --> 01:05:13,240
Speaker 1: Rob Gallick, thanks so much for joining me today. Eight

1279
01:05:13,240 --> 01:05:16,360
Speaker 1: eight eight Rich one O one eight eight eight seven

1280
01:05:16,480 --> 01:05:20,080
Speaker 1: four to two four one zero one. I'll tell you

1281
01:05:20,320 --> 01:05:22,760
Speaker 1: coming up why Google Maps is getting one of the

1282
01:05:22,800 --> 01:05:26,440
Speaker 1: best features of Ways plus your calls coming up right

1283
01:05:26,440 --> 01:05:31,640
Speaker 1: here on rich on Tech. Welcome back to rich On Tech.

1284
01:05:31,720 --> 01:05:36,160
Speaker 1: Rich Demiro here hanging out with you, talking technology. The

1285
01:05:36,240 --> 01:05:39,400
Speaker 1: phone lines are open at triple eight rich one O one.

1286
01:05:39,480 --> 01:05:42,160
Speaker 1: That's eight eight eight seven four to two four one

1287
01:05:42,240 --> 01:05:45,880
Speaker 1: zero one. I do appreciate you hanging out here with me.

1288
01:05:46,080 --> 01:05:49,720
Speaker 1: Hopefully you're learning something. Hopefully you're enjoying the show. And

1289
01:05:50,000 --> 01:05:52,720
Speaker 1: uh yeah, what more can you ask for?

1290
01:05:52,880 --> 01:05:53,080
Speaker 6: Right?

1291
01:05:53,160 --> 01:05:56,240
Speaker 1: I mean, let's go to uh let's see here. We've

1292
01:05:56,280 --> 01:05:58,320
Speaker 1: got Peter in San Diego.

1293
01:05:59,000 --> 01:06:02,160
Speaker 6: Peter, you're on with Hey, Ranch, how are you?

1294
01:06:02,240 --> 01:06:03,280
Speaker 4: Thanks for taking my call.

1295
01:06:03,520 --> 01:06:06,200
Speaker 1: I am doing fantastic. What can I help you with?

1296
01:06:07,040 --> 01:06:08,960
Speaker 4: Okay, So I've got a phone that I've had for

1297
01:06:09,000 --> 01:06:12,320
Speaker 4: about five or six years that I like a lot.

1298
01:06:13,000 --> 01:06:17,960
Speaker 4: It's the Samsung Galaxy Note nine. The best feature of

1299
01:06:18,000 --> 01:06:21,920
Speaker 4: this phone is that I can put a memory card in.

1300
01:06:22,240 --> 01:06:22,720
Speaker 7: Oh.

1301
01:06:23,120 --> 01:06:26,360
Speaker 4: I basically got an endless memory. So I have not

1302
01:06:26,600 --> 01:06:28,800
Speaker 4: wanted to get rid of this phone, but I'm now

1303
01:06:28,840 --> 01:06:33,720
Speaker 4: starting to have problems. I got a message I had

1304
01:06:33,720 --> 01:06:35,800
Speaker 4: this app. I got a message the other day telling

1305
01:06:35,800 --> 01:06:38,440
Speaker 4: me I needed to update the app. I went to

1306
01:06:38,520 --> 01:06:42,400
Speaker 4: the play Store and I found the app and it

1307
01:06:43,760 --> 01:06:47,160
Speaker 4: deleted it uninstalled the a version I had in there.

1308
01:06:47,280 --> 01:06:49,160
Speaker 4: But then I got a message telling me that my

1309
01:06:49,240 --> 01:06:51,720
Speaker 4: phone is not compatible with a new version and I

1310
01:06:51,760 --> 01:06:56,800
Speaker 4: can't download it. I've now had that happen twice. And

1311
01:06:57,000 --> 01:06:59,840
Speaker 4: I come to find that I've got Android version ten

1312
01:07:00,560 --> 01:07:02,880
Speaker 4: and apparently my phone is telling me I've got the

1313
01:07:02,960 --> 01:07:07,000
Speaker 4: latest version available, and I don't think Android is supporting

1314
01:07:07,040 --> 01:07:11,040
Speaker 4: this phone anymore due to the age. I was cold.

1315
01:07:11,040 --> 01:07:13,000
Speaker 4: There's a workaround for that, and I was hoping that

1316
01:07:13,040 --> 01:07:17,960
Speaker 4: you might have some info, h a workaround.

1317
01:07:18,760 --> 01:07:21,280
Speaker 1: I'm not aware of a workaround. I'm looking up the

1318
01:07:21,840 --> 01:07:25,520
Speaker 1: phone was this Yeah, this was launched in August twenty eighteen.

1319
01:07:26,880 --> 01:07:32,120
Speaker 1: The support for it ended on September seventh, twenty twenty two,

1320
01:07:32,240 --> 01:07:36,560
Speaker 1: so you're definitely outside the support time. I'm looking at

1321
01:07:36,560 --> 01:07:38,760
Speaker 1: this phone. I remember it has a fingerprint reader on

1322
01:07:38,800 --> 01:07:39,360
Speaker 1: the backside.

1323
01:07:39,440 --> 01:07:39,960
Speaker 2: Huh.

1324
01:07:40,080 --> 01:07:42,720
Speaker 4: That looked yeah, great, great phone, wonderful phone.

1325
01:07:43,040 --> 01:07:43,320
Speaker 8: Yeah.

1326
01:07:43,360 --> 01:07:45,640
Speaker 1: And of course it was the last Samsung to have

1327
01:07:45,760 --> 01:07:48,400
Speaker 1: the micro SD card slot, which is a thing that

1328
01:07:48,440 --> 01:07:52,760
Speaker 1: you really like about it. So here's the thing, I mean,

1329
01:07:52,840 --> 01:07:56,120
Speaker 1: there's really I'm trying to think unless you unless you

1330
01:07:56,160 --> 01:07:59,600
Speaker 1: put your own system on here somehow I don't, which

1331
01:07:59,600 --> 01:08:01,840
Speaker 1: I think is very complicated and I'm not even sure

1332
01:08:01,960 --> 01:08:04,320
Speaker 1: how you do that. You know, there might be like

1333
01:08:04,360 --> 01:08:05,920
Speaker 1: a rom that you can put on here.

1334
01:08:06,280 --> 01:08:09,360
Speaker 4: That there are some YouTube videos and how to do it,

1335
01:08:09,400 --> 01:08:12,200
Speaker 4: but it's a little bit it's my skill set, I think.

1336
01:08:12,320 --> 01:08:13,800
Speaker 1: Yeah, I mean I used to do that back in

1337
01:08:13,840 --> 01:08:16,720
Speaker 1: the day, and even for someone who's like really into it,

1338
01:08:16,720 --> 01:08:18,559
Speaker 1: it was a lot. And by the way, once you

1339
01:08:18,640 --> 01:08:20,760
Speaker 1: do that, a lot of things don't work on the

1340
01:08:20,760 --> 01:08:23,280
Speaker 1: phone anymore, you know, like you all the little you know,

1341
01:08:23,320 --> 01:08:27,320
Speaker 1: everything's optimized because Samsung comes up with this software and

1342
01:08:27,400 --> 01:08:29,240
Speaker 1: also this is a you know, you'd have to unlock

1343
01:08:29,280 --> 01:08:30,880
Speaker 1: the bootloader on this phone. I mean, there's so many

1344
01:08:30,960 --> 01:08:33,160
Speaker 1: steps that like I can't sit here and tell you

1345
01:08:33,160 --> 01:08:35,040
Speaker 1: on a mainstream show to like go ahead and try

1346
01:08:35,040 --> 01:08:37,519
Speaker 1: to do that, because it's just it's just not like

1347
01:08:37,600 --> 01:08:40,920
Speaker 1: a thing for the you know, the average person to do.

1348
01:08:41,479 --> 01:08:44,840
Speaker 2: So, I mean, is.

1349
01:08:45,240 --> 01:08:47,960
Speaker 4: There a let me ask you this, is there an

1350
01:08:48,000 --> 01:08:52,439
Speaker 4: Android phone out there that does have a training that

1351
01:08:52,479 --> 01:08:55,360
Speaker 4: I can put a memory card on that's his fully

1352
01:08:55,400 --> 01:08:58,840
Speaker 4: featured as this phone. I tell you I've been through

1353
01:08:58,880 --> 01:09:01,400
Speaker 4: a lot of phones over the year. I've not kept

1354
01:09:01,439 --> 01:09:04,040
Speaker 4: the phone as long as this one. This phone has

1355
01:09:04,120 --> 01:09:08,040
Speaker 4: just been magnificent. And the only problem I'm having, you know,

1356
01:09:08,080 --> 01:09:11,160
Speaker 4: I just can't update these apps, and consequently I can't

1357
01:09:11,840 --> 01:09:15,479
Speaker 4: use apps with certain companies retailers and restaurants and things.

1358
01:09:15,960 --> 01:09:16,880
Speaker 2: Yeah, that's a problem.

1359
01:09:17,360 --> 01:09:19,960
Speaker 1: And that's all for security reasons and also support reasons,

1360
01:09:20,000 --> 01:09:21,920
Speaker 1: Like you're saying that this the last support on this

1361
01:09:22,040 --> 01:09:25,520
Speaker 1: is Android ten, which you know we're up to Android

1362
01:09:25,640 --> 01:09:28,680
Speaker 1: fifteen now, So I mean, you know, these companies that

1363
01:09:28,720 --> 01:09:30,600
Speaker 1: make apps, they you know, they do support for a

1364
01:09:30,600 --> 01:09:33,040
Speaker 1: decent amount of time. And by the way, the newer

1365
01:09:33,160 --> 01:09:37,559
Speaker 1: phones are now, the Android phones specifically the Samsung's and

1366
01:09:37,640 --> 01:09:40,560
Speaker 1: the Google phones are now getting like seven years of updates.

1367
01:09:40,960 --> 01:09:43,360
Speaker 1: So it's a good thing that we're seeing more updates.

1368
01:09:43,720 --> 01:09:46,599
Speaker 1: But this phone specifically was sort of before that kind

1369
01:09:46,600 --> 01:09:50,120
Speaker 1: of happened. And it does get a little tricky now

1370
01:09:50,200 --> 01:09:52,439
Speaker 1: when it comes to an SD card on a phone,

1371
01:09:52,479 --> 01:09:55,639
Speaker 1: like I mean, I really have not reviewed a phone

1372
01:09:55,640 --> 01:09:58,559
Speaker 1: that has an SD card in a long time because

1373
01:09:58,600 --> 01:10:01,599
Speaker 1: they just don't make them like that anymore. And I'm

1374
01:10:01,640 --> 01:10:03,639
Speaker 1: trying to see the only phone that I've seen that's

1375
01:10:03,640 --> 01:10:06,960
Speaker 1: come out in the past year or so is from

1376
01:10:07,000 --> 01:10:08,040
Speaker 1: a company called Nothing.

1377
01:10:08,120 --> 01:10:09,080
Speaker 2: Have you heard of them?

1378
01:10:09,560 --> 01:10:10,000
Speaker 4: I have not.

1379
01:10:10,360 --> 01:10:13,519
Speaker 1: Okay, So they actually make a phone called the CMF Phone,

1380
01:10:14,200 --> 01:10:17,960
Speaker 1: and the CMF is actually their lesser expensive brand, and

1381
01:10:18,000 --> 01:10:21,160
Speaker 1: they make a phone it's not very expensive, but it

1382
01:10:21,200 --> 01:10:25,040
Speaker 1: does have a expandable storage up to two terabytes, and

1383
01:10:25,080 --> 01:10:28,360
Speaker 1: it does have the recent operating system. The thing about

1384
01:10:28,360 --> 01:10:31,000
Speaker 1: this phone is it's a very budget phone, so it's

1385
01:10:31,040 --> 01:10:34,320
Speaker 1: not really you know, you may are do you take

1386
01:10:34,320 --> 01:10:36,280
Speaker 1: a lot of pictures?

1387
01:10:37,400 --> 01:10:39,280
Speaker 4: You know, I take a fair amount of pictures, And

1388
01:10:39,800 --> 01:10:41,720
Speaker 4: you know, I can understand why they did away with

1389
01:10:41,800 --> 01:10:45,000
Speaker 4: the SD card tray because you know, obviously they want

1390
01:10:45,040 --> 01:10:46,479
Speaker 4: to sell you memory on the front end.

1391
01:10:46,600 --> 01:10:47,799
Speaker 2: Oh yeah, and more.

1392
01:10:49,240 --> 01:10:49,559
Speaker 6: Like this.

1393
01:10:50,280 --> 01:10:52,000
Speaker 4: You know, you could you could just you don't need

1394
01:10:52,040 --> 01:10:53,880
Speaker 4: to do that. You can just put in any kind

1395
01:10:53,920 --> 01:10:55,960
Speaker 4: of card you want. It was it was just fabulous.

1396
01:10:56,120 --> 01:10:59,040
Speaker 1: Yeah, no, I totally understand, and believe me, I it's

1397
01:10:59,479 --> 01:11:01,760
Speaker 1: you know, I've covered phones for a long time and

1398
01:11:01,760 --> 01:11:05,120
Speaker 1: the micro SD card slot was always a differentiator by

1399
01:11:05,160 --> 01:11:09,080
Speaker 1: the way for Android versus iPhone. And of course when

1400
01:11:09,160 --> 01:11:11,200
Speaker 1: Samsung did away with that and everyone else did away

1401
01:11:11,240 --> 01:11:13,760
Speaker 1: with it. It just kind of like became Okay, this is

1402
01:11:13,800 --> 01:11:15,799
Speaker 1: just the way it is now, and there's no interest

1403
01:11:15,840 --> 01:11:19,679
Speaker 1: in the phones having that expandable storage because why would

1404
01:11:19,680 --> 01:11:21,559
Speaker 1: you get that when you have you know, why would

1405
01:11:21,600 --> 01:11:24,160
Speaker 1: you want that as a phone maker when you're not

1406
01:11:24,160 --> 01:11:27,559
Speaker 1: going to sell anything above the smallest you know, memory

1407
01:11:27,600 --> 01:11:28,599
Speaker 1: size on that device.

1408
01:11:29,080 --> 01:11:31,400
Speaker 2: So exactly, I would take a.

1409
01:11:31,320 --> 01:11:33,600
Speaker 1: Look at this CMF phone and see, I mean, I

1410
01:11:34,000 --> 01:11:37,880
Speaker 1: love nothing. I love their software. I absolutely love their devices.

1411
01:11:38,320 --> 01:11:40,200
Speaker 1: This is, like I said, their budget device. You do

1412
01:11:40,280 --> 01:11:41,600
Speaker 1: have to jump through a little bit of hoops to

1413
01:11:41,600 --> 01:11:43,080
Speaker 1: get it. You got to join their beta program, but

1414
01:11:43,120 --> 01:11:45,640
Speaker 1: I don't think that's a big thing to do. But

1415
01:11:45,680 --> 01:11:47,840
Speaker 1: the software is clean, the phone's nice. I think this

1416
01:11:47,920 --> 01:11:51,120
Speaker 1: might serve you well. And it's not that expensive. We're

1417
01:11:51,120 --> 01:11:53,679
Speaker 1: talking like under two hundred and fifty bucks CMF phone

1418
01:11:54,040 --> 01:11:56,799
Speaker 1: by nothing. Thanks for the call, Peter and san Diego

1419
01:11:57,000 --> 01:12:00,000
Speaker 1: more rich on Tech after this. Welcome back to Rich

1420
01:12:00,120 --> 01:12:02,919
Speaker 1: John Tech. Rich DeMuro here hanging out with you talking

1421
01:12:03,000 --> 01:12:06,639
Speaker 1: technology at triple eight Rich one on one. That's eight

1422
01:12:06,680 --> 01:12:09,960
Speaker 1: eight eight seven four to two four one zero one.

1423
01:12:10,000 --> 01:12:12,439
Speaker 1: Don't be shy, give me a call. You'll have to

1424
01:12:12,439 --> 01:12:16,120
Speaker 1: get through Kim. First, just full disclosure, but once you

1425
01:12:16,160 --> 01:12:18,120
Speaker 1: do it is fun. After that, well, it's fun to

1426
01:12:18,160 --> 01:12:21,240
Speaker 1: talk to Kim, but I'm saying you'll get once you

1427
01:12:21,280 --> 01:12:23,080
Speaker 1: get through to her, then you can talk to me.

1428
01:12:24,360 --> 01:12:26,880
Speaker 1: The website for the show Rich on tech dot tv.

1429
01:12:27,040 --> 01:12:29,040
Speaker 1: There you can get the show notes. Hit the light

1430
01:12:29,080 --> 01:12:31,080
Speaker 1: bulb for that, or you can send me an email

1431
01:12:31,760 --> 01:12:36,200
Speaker 1: and it's all right there. Very very simple. Google Maps.

1432
01:12:36,360 --> 01:12:38,479
Speaker 1: If you've been in your car lately, you might have

1433
01:12:38,600 --> 01:12:42,040
Speaker 1: noticed something. Google Maps is acting a little different. It

1434
01:12:42,200 --> 01:12:46,439
Speaker 1: is giving you these incident reports that you typically would

1435
01:12:46,439 --> 01:12:49,880
Speaker 1: get from Ways. So we were driving last weekend and

1436
01:12:49,920 --> 01:12:51,920
Speaker 1: all of a sudden it popped up and it said, hey,

1437
01:12:51,920 --> 01:12:53,960
Speaker 1: there's a police ahead, and it said, you know, slow

1438
01:12:54,000 --> 01:12:56,200
Speaker 1: down ahead. I said, wait a second to my wife,

1439
01:12:56,240 --> 01:12:58,640
Speaker 1: we're using Ways. She goes, no, that's Google Maps. So

1440
01:12:58,680 --> 01:13:02,000
Speaker 1: what so yeah, Google Maps this week started to integrate

1441
01:13:02,080 --> 01:13:03,520
Speaker 1: Ways incident reports.

1442
01:13:04,040 --> 01:13:05,240
Speaker 2: So this means if.

1443
01:13:05,040 --> 01:13:08,920
Speaker 1: You are using Google Maps, you're getting more timely updates

1444
01:13:08,960 --> 01:13:11,840
Speaker 1: about things happening on the road up ahead, whether that's

1445
01:13:11,880 --> 01:13:15,599
Speaker 1: an accident, whether that's a speed camera, police, and it's

1446
01:13:15,640 --> 01:13:20,360
Speaker 1: sourced from now Google Maps and Ways. So my kids

1447
01:13:20,479 --> 01:13:24,000
Speaker 1: love this because basically it says there's police ahead in

1448
01:13:24,280 --> 01:13:26,679
Speaker 1: half a mile, four tenths of a mile, three tents

1449
01:13:26,720 --> 01:13:28,960
Speaker 1: of a mile, one hundred feet fifty feet are they

1450
01:13:29,000 --> 01:13:31,439
Speaker 1: still there? And my kids love to answer the question.

1451
01:13:31,800 --> 01:13:33,599
Speaker 1: And when you answer those questions, and by the way,

1452
01:13:33,720 --> 01:13:35,639
Speaker 1: do this in a safe way in your car. Obviously

1453
01:13:35,840 --> 01:13:39,160
Speaker 1: it's a big button yes or no. You're helping other

1454
01:13:39,240 --> 01:13:42,320
Speaker 1: drivers in real time. And so this has been something

1455
01:13:42,360 --> 01:13:45,639
Speaker 1: that Ways drivers have really enjoyed and really loved sort

1456
01:13:45,640 --> 01:13:49,040
Speaker 1: of that community of sharing information in real time. Now

1457
01:13:49,040 --> 01:13:52,160
Speaker 1: it's coming to Google Maps. But Google, if you're wondering

1458
01:13:52,560 --> 01:13:55,439
Speaker 1: if they're going to merge these two mapping apps even

1459
01:13:55,439 --> 01:13:57,400
Speaker 1: though they own both, they say they are going to

1460
01:13:57,479 --> 01:14:00,800
Speaker 1: continue to operate them separately. And by the way, I

1461
01:14:00,920 --> 01:14:04,040
Speaker 1: got a preview of a new feature coming to Ways

1462
01:14:04,439 --> 01:14:08,519
Speaker 1: where instead of pressing a button at all, you can

1463
01:14:08,640 --> 01:14:11,559
Speaker 1: just say to Ways, what is on the road ahead

1464
01:14:11,680 --> 01:14:14,280
Speaker 1: in any you know, natural language you want. So typically

1465
01:14:14,600 --> 01:14:16,719
Speaker 1: when you do a report, when you file a report

1466
01:14:16,760 --> 01:14:19,240
Speaker 1: on Ways, it says, you know, is there an object

1467
01:14:19,280 --> 01:14:21,799
Speaker 1: on the road, is there police presence? Is there a crash?

1468
01:14:21,920 --> 01:14:24,160
Speaker 1: Is there slow down? Now you can just say, like

1469
01:14:25,200 --> 01:14:28,320
Speaker 1: you know, Heyways or whatever, ladder on the road and

1470
01:14:28,400 --> 01:14:31,360
Speaker 1: it will figure out what that is and kind of

1471
01:14:31,360 --> 01:14:34,479
Speaker 1: make that into a report using AI. So that's coming soon.

1472
01:14:34,920 --> 01:14:37,320
Speaker 1: But anyway, pretty cool if you notice that, now you're

1473
01:14:37,400 --> 01:14:41,080
Speaker 1: up to speed on there. So to say no pun intended.

1474
01:14:41,720 --> 01:14:46,120
Speaker 1: Tesla has officially launched its Apple Watch app. This is

1475
01:14:46,160 --> 01:14:48,840
Speaker 1: something that many people who have a Tesla have been

1476
01:14:48,880 --> 01:14:52,280
Speaker 1: waiting for, and this is the functionality where you can

1477
01:14:52,360 --> 01:14:54,439
Speaker 1: use your Apple Watch as a key to lock and

1478
01:14:54,520 --> 01:14:57,040
Speaker 1: unlock your Tesla. You can see your you know your

1479
01:14:57,120 --> 01:15:01,479
Speaker 1: charge level, you can adjust your climate control. Now here's okay.

1480
01:15:01,479 --> 01:15:03,400
Speaker 1: So I have this on my watch because I got

1481
01:15:03,439 --> 01:15:05,559
Speaker 1: it last night, but I have not yet gotten the

1482
01:15:05,640 --> 01:15:09,519
Speaker 1: software update for the car, so I can't really use it.

1483
01:15:09,560 --> 01:15:12,160
Speaker 1: But it's weird because they mentioned in the press stuff

1484
01:15:12,200 --> 01:15:14,840
Speaker 1: that you can open the frunk from your watch, but

1485
01:15:15,080 --> 01:15:17,360
Speaker 1: it didn't say anything about the trunk. So I got

1486
01:15:17,360 --> 01:15:18,840
Speaker 1: to figure out if you can actually use this, why

1487
01:15:18,880 --> 01:15:20,880
Speaker 1: would they do just the frunk and not the trunk.

1488
01:15:20,920 --> 01:15:24,360
Speaker 1: That makes no sense, So perhaps it will have trunk

1489
01:15:24,400 --> 01:15:27,120
Speaker 1: access as well. But anyway, this is a good thing

1490
01:15:27,200 --> 01:15:30,759
Speaker 1: because now you can use your Apple Watch to control

1491
01:15:30,800 --> 01:15:33,400
Speaker 1: the Tesla. This is something they've had in the past.

1492
01:15:33,920 --> 01:15:36,519
Speaker 1: But you had to pay for a third party app

1493
01:15:36,560 --> 01:15:39,360
Speaker 1: to do this, So now it's included, it's free. And

1494
01:15:39,400 --> 01:15:41,519
Speaker 1: of course this is part of Tesla's twenty twenty four

1495
01:15:41,560 --> 01:15:44,560
Speaker 1: holiday update, which also has some other features. One of

1496
01:15:44,600 --> 01:15:48,240
Speaker 1: the really, really handy features for folks is the fact

1497
01:15:48,280 --> 01:15:51,560
Speaker 1: that you can now download the dash cam and the

1498
01:15:52,439 --> 01:15:55,800
Speaker 1: Century Mode clips to your phone. So it used to be,

1499
01:15:56,000 --> 01:15:59,200
Speaker 1: you know, the Tesla's have like a DVR that's recording

1500
01:15:59,200 --> 01:16:01,960
Speaker 1: all the cameras all times, and if you ever get

1501
01:16:01,960 --> 01:16:03,760
Speaker 1: into an accident or you ever witnessed something on the

1502
01:16:03,800 --> 01:16:06,360
Speaker 1: road and you want to download that, you had to

1503
01:16:06,360 --> 01:16:09,360
Speaker 1: pull that USB drive from your car, put it into

1504
01:16:09,360 --> 01:16:11,720
Speaker 1: your computer, find the clip, and it was a whole thing.

1505
01:16:12,160 --> 01:16:14,400
Speaker 1: But now you'll be able to just go on your

1506
01:16:14,439 --> 01:16:17,760
Speaker 1: phone and download that clip directly to your to your

1507
01:16:17,840 --> 01:16:20,320
Speaker 1: photo gallery, and that's going to be so much handier.

1508
01:16:20,520 --> 01:16:22,240
Speaker 1: There's a whole bunch of other features too in the

1509
01:16:22,360 --> 01:16:24,800
Speaker 1: Tesla twenty twenty four Holiday update, but I won't bore

1510
01:16:24,840 --> 01:16:27,639
Speaker 1: you with all those eighty eight rich one on one

1511
01:16:27,720 --> 01:16:29,960
Speaker 1: eighty eight seven four to two four one zero one,

1512
01:16:30,280 --> 01:16:33,439
Speaker 1: Elizabeth and Newport. You've got some follow up questions on

1513
01:16:33,479 --> 01:16:34,680
Speaker 1: the Yahoo.

1514
01:16:34,280 --> 01:16:36,479
Speaker 11: Guest yes, I do.

1515
01:16:36,920 --> 01:16:37,799
Speaker 2: Oh, and I reckon.

1516
01:16:37,680 --> 01:16:39,679
Speaker 1: Answer them because I'm not the Yahoo guy. But we'll

1517
01:16:39,680 --> 01:16:40,120
Speaker 1: see what.

1518
01:16:40,160 --> 01:16:43,360
Speaker 13: Welp, I actually emailed you and you said make sure

1519
01:16:43,400 --> 01:16:45,680
Speaker 13: you you listen on Saturday.

1520
01:16:45,880 --> 01:16:47,599
Speaker 2: Oh okay, so I did.

1521
01:16:47,680 --> 01:16:50,759
Speaker 13: I missed the very first part. And what I emailed

1522
01:16:50,800 --> 01:16:53,519
Speaker 13: you was, I have, you know, an old AT and

1523
01:16:53,560 --> 01:16:58,000
Speaker 13: T SBC Global dot ne email. Okay, And but I

1524
01:16:58,080 --> 01:17:02,320
Speaker 13: used Yahoo homepage and I have for some years, and

1525
01:17:02,920 --> 01:17:04,719
Speaker 13: just a couple of days ago, I get this giant

1526
01:17:04,720 --> 01:17:06,960
Speaker 13: banner here that says a change is coming.

1527
01:17:07,479 --> 01:17:07,599
Speaker 6: Uh.

1528
01:17:07,640 --> 01:17:10,320
Speaker 13: Oh, in this page, we'll direct you back to the

1529
01:17:10,400 --> 01:17:14,599
Speaker 13: att currently homepage, where you can access mail and stay

1530
01:17:14,680 --> 01:17:17,760
Speaker 13: up to date on news, sports, finance, and finance and more.

1531
01:17:18,320 --> 01:17:19,960
Speaker 13: Go there now, which I haven't done.

1532
01:17:20,680 --> 01:17:21,080
Speaker 2: Okay.

1533
01:17:21,240 --> 01:17:24,479
Speaker 13: So it sounds like what your guest was talking was

1534
01:17:24,600 --> 01:17:26,200
Speaker 13: kind of the opposite of that.

1535
01:17:26,600 --> 01:17:30,439
Speaker 1: Well okay, so these are two completely separate things. So okay,

1536
01:17:30,560 --> 01:17:33,720
Speaker 1: this is you're talking about a homepage, right, which is

1537
01:17:33,840 --> 01:17:37,760
Speaker 1: which basically I'm looking at this currently. Uh It's basically

1538
01:17:37,800 --> 01:17:41,639
Speaker 1: the my Yahoo, except it's AT and T's version of it.

1539
01:17:41,720 --> 01:17:43,439
Speaker 13: So okay, yeah it looks different.

1540
01:17:43,680 --> 01:17:45,800
Speaker 1: Yeah, it looks a little different. But everything I'm seeing

1541
01:17:45,840 --> 01:17:49,640
Speaker 1: on there is pretty much powered by Yahoo. So I

1542
01:17:49,640 --> 01:17:52,719
Speaker 1: think for you, if you want to continue to use

1543
01:17:53,080 --> 01:17:57,120
Speaker 1: the ma Yahoo page. Are you saying, so, is that

1544
01:17:57,520 --> 01:18:00,160
Speaker 1: is that going away? Or can you still go to Okay.

1545
01:18:00,120 --> 01:18:01,160
Speaker 13: Well that's what it seems.

1546
01:18:01,320 --> 01:18:03,559
Speaker 2: Okay, yep, that's what it is. Okay, yep.

1547
01:18:03,640 --> 01:18:06,120
Speaker 1: So it's gonna maya who looks like it's switching over

1548
01:18:06,240 --> 01:18:09,320
Speaker 1: to currently from at and T but it's still part

1549
01:18:09,320 --> 01:18:11,880
Speaker 1: of that my Yahoo brand. So it's a little confusing.

1550
01:18:12,400 --> 01:18:14,599
Speaker 1: But I think for you, if you have an account

1551
01:18:14,640 --> 01:18:17,559
Speaker 1: and you've got do you have some personalizations on that page? Yeah,

1552
01:18:17,760 --> 01:18:19,400
Speaker 1: I think they're all going to just carry over. That's

1553
01:18:19,439 --> 01:18:21,679
Speaker 1: what it looks like to me when I look at this, Okay,

1554
01:18:21,720 --> 01:18:24,280
Speaker 1: so that's yeah.

1555
01:18:23,800 --> 01:18:26,960
Speaker 13: Yeah, it looks completely different. Like for example, my page

1556
01:18:26,960 --> 01:18:28,880
Speaker 13: is blue and it has a block over here and

1557
01:18:28,920 --> 01:18:32,479
Speaker 13: different things down the side, and the currently page. You know,

1558
01:18:32,520 --> 01:18:34,920
Speaker 13: there's always been issues between the two with the mail

1559
01:18:35,000 --> 01:18:38,680
Speaker 13: and some time was a mess. Oh right, you're but

1560
01:18:38,800 --> 01:18:42,040
Speaker 13: the currently page, I think is white and it looks

1561
01:18:42,080 --> 01:18:45,639
Speaker 13: totally different. Is that what you see when you look

1562
01:18:45,680 --> 01:18:45,920
Speaker 13: at it?

1563
01:18:46,160 --> 01:18:46,800
Speaker 2: That's what I'm saying.

1564
01:18:46,800 --> 01:18:50,200
Speaker 1: So it looks like I guess there It's funny gosh,

1565
01:18:50,240 --> 01:18:52,400
Speaker 1: I remember my Yahoo from back in the day. I

1566
01:18:52,400 --> 01:18:55,640
Speaker 1: mean that was like that was like my homepage for

1567
01:18:55,760 --> 01:18:59,240
Speaker 1: so many years, because it's like, once you personalize that,

1568
01:18:59,439 --> 01:19:01,599
Speaker 1: it was like, you know, golden, you had all your

1569
01:19:01,640 --> 01:19:04,040
Speaker 1: stuff on there at all. So yeah, it looks like

1570
01:19:04,120 --> 01:19:08,120
Speaker 1: that is changing to something a little bit different through

1571
01:19:08,200 --> 01:19:12,880
Speaker 1: the currently from AT and T. It's it's confusing because Yahoo, Yeah,

1572
01:19:12,920 --> 01:19:15,080
Speaker 1: I guess they handle things for a lot of different

1573
01:19:15,120 --> 01:19:16,920
Speaker 1: companies now, and I guess AT and T is one

1574
01:19:16,920 --> 01:19:20,519
Speaker 1: of them. But I would I would say, let's see,

1575
01:19:20,520 --> 01:19:21,799
Speaker 1: when does this say it's gonna.

1576
01:19:21,560 --> 01:19:25,800
Speaker 13: Okay, it doesn't what I see it doesn't say, doesn't

1577
01:19:25,840 --> 01:19:26,160
Speaker 13: say when.

1578
01:19:26,200 --> 01:19:26,720
Speaker 2: It says soon.

1579
01:19:26,800 --> 01:19:28,880
Speaker 1: This page will direct you back to the AT and

1580
01:19:28,920 --> 01:19:31,439
Speaker 1: T currently homepage, where you can access mail and stay

1581
01:19:31,479 --> 01:19:34,200
Speaker 1: up to date. So it looks like they're they're gonna

1582
01:19:34,240 --> 01:19:37,120
Speaker 1: just have a different design, and it looks like some

1583
01:19:37,200 --> 01:19:39,720
Speaker 1: of the things will remain the same, like the widgets that.

1584
01:19:39,680 --> 01:19:40,360
Speaker 2: You have and stuff.

1585
01:19:40,520 --> 01:19:42,720
Speaker 1: But I will say, Elizabeth, I think you need to

1586
01:19:42,760 --> 01:19:46,400
Speaker 1: be prepared for a different look for sure, because it

1587
01:19:46,479 --> 01:19:50,240
Speaker 1: looks like, yeah, it looks like that's changing just a

1588
01:19:50,280 --> 01:19:51,960
Speaker 1: little bit, But I don't think it's gonna be that

1589
01:19:52,000 --> 01:19:53,519
Speaker 1: big of a change because it looks like it's your

1590
01:19:53,520 --> 01:19:56,519
Speaker 1: same account, it's just going to be branded differently. So

1591
01:19:56,640 --> 01:19:58,960
Speaker 1: I will monitor this and I will also follow up

1592
01:19:59,000 --> 01:20:00,880
Speaker 1: with the Yahoo pho and see if I can get

1593
01:20:00,920 --> 01:20:03,519
Speaker 1: some more information on this. But I understand, you know,

1594
01:20:03,800 --> 01:20:05,719
Speaker 1: when we see a big banner that says that change

1595
01:20:05,760 --> 01:20:08,800
Speaker 1: is coming, you know, half the people are like like bracing,

1596
01:20:08,840 --> 01:20:11,080
Speaker 1: you know, like, ah, bracing for impact. I don't want

1597
01:20:11,120 --> 01:20:13,840
Speaker 1: I don't want this change. Why are you changing things?

1598
01:20:14,320 --> 01:20:16,400
Speaker 1: But I'm sure it's some sort of streamlining of their

1599
01:20:16,439 --> 01:20:19,360
Speaker 1: business or something that they're doing that is, uh, that

1600
01:20:19,479 --> 01:20:23,800
Speaker 1: is making that change happening. So thanks for the call,

1601
01:20:23,880 --> 01:20:28,519
Speaker 1: appreciate it. Yeah, so my dot Yahoo dot com. I mean,

1602
01:20:28,560 --> 01:20:31,639
Speaker 1: it's funny even today in the year twenty twenty four,

1603
01:20:32,320 --> 01:20:34,720
Speaker 1: when I go when I test something out, like when

1604
01:20:34,720 --> 01:20:36,280
Speaker 1: I when I need to test to see if like

1605
01:20:36,280 --> 01:20:40,280
Speaker 1: an internet connection is working or whatever it is, my

1606
01:20:40,400 --> 01:20:42,559
Speaker 1: first stop is always I just go to Yahoo dot com.

1607
01:20:42,600 --> 01:20:45,800
Speaker 1: I mean, isn't that like after all these years, that's

1608
01:20:45,840 --> 01:20:47,360
Speaker 1: still kind of like the place that I go.

1609
01:20:49,560 --> 01:20:52,040
Speaker 2: Do I ever mention? But but maybe I've mentioned this.

1610
01:20:52,840 --> 01:20:55,080
Speaker 1: Uh that I got a job offer from Yahoo once

1611
01:20:55,160 --> 01:20:58,559
Speaker 1: This was back in the day, and this was I'll

1612
01:20:58,560 --> 01:21:01,639
Speaker 1: never forget. So it was you know, this was when

1613
01:21:01,640 --> 01:21:03,160
Speaker 1: I didn't know if Yahoo was going to be a

1614
01:21:03,200 --> 01:21:05,240
Speaker 1: thing or not. Right, so they offered me. I was

1615
01:21:05,280 --> 01:21:06,640
Speaker 1: working somewhere else and like, hey, do you want to

1616
01:21:06,640 --> 01:21:08,400
Speaker 1: come to Yahoo? And of course it was like a

1617
01:21:08,439 --> 01:21:11,000
Speaker 1: great job, and I had to move to like Sunny

1618
01:21:11,040 --> 01:21:12,720
Speaker 1: Vale where they had and of course I get this

1619
01:21:12,800 --> 01:21:15,120
Speaker 1: tour of like the Yahoo campus, which was just like

1620
01:21:16,200 --> 01:21:19,040
Speaker 1: incredible for someone who worked in local news to go

1621
01:21:19,120 --> 01:21:21,000
Speaker 1: from that to like a place where all your food

1622
01:21:21,080 --> 01:21:23,720
Speaker 1: was free. They had all these people like playing volleyball

1623
01:21:23,800 --> 01:21:26,080
Speaker 1: and these sand volleyball courts and like just showed me

1624
01:21:26,120 --> 01:21:28,000
Speaker 1: this brand new studio they had for this. It was

1625
01:21:28,000 --> 01:21:31,160
Speaker 1: called Yahoo Finance, that's what they were doing. And of

1626
01:21:31,200 --> 01:21:33,160
Speaker 1: course you had like you know, they were paying you

1627
01:21:33,200 --> 01:21:35,640
Speaker 1: in like stocks of the company. I mean, it was

1628
01:21:35,680 --> 01:21:38,720
Speaker 1: a good thing. Like the offer was great, but I

1629
01:21:38,840 --> 01:21:41,519
Speaker 1: was so concerned that like Yahoo may not be around

1630
01:21:41,520 --> 01:21:43,960
Speaker 1: in a couple of years that I was like, I

1631
01:21:44,000 --> 01:21:47,280
Speaker 1: can't take this job, and I didn't, and you know,

1632
01:21:47,400 --> 01:21:50,479
Speaker 1: I guess they're still there. So even though my Yahoo's changing,

1633
01:21:50,520 --> 01:21:52,559
Speaker 1: so there take this. I was right about something there

1634
01:21:52,640 --> 01:21:55,519
Speaker 1: was a change at Yahoo eighty eight. Oh, by the way,

1635
01:21:55,560 --> 01:21:57,960
Speaker 1: and the best part of the job offer. They they

1636
01:21:58,040 --> 01:22:02,080
Speaker 1: FedEx you this package with all this Yahoo stuff in it,

1637
01:22:02,439 --> 01:22:03,960
Speaker 1: like all this like T shirt. I still have the

1638
01:22:03,960 --> 01:22:07,600
Speaker 1: T shirt, but when you open the box, it went Yahoo.

1639
01:22:08,960 --> 01:22:10,400
Speaker 1: And so I must have opened that thing like one

1640
01:22:10,479 --> 01:22:13,559
Speaker 1: hundred times before that battery went dead. Eighty eight Rich

1641
01:22:13,640 --> 01:22:16,160
Speaker 1: one O one eight eight eight seven four to two

1642
01:22:16,240 --> 01:22:18,599
Speaker 1: four one zero one. I see the calls. We will

1643
01:22:18,600 --> 01:22:20,920
Speaker 1: get to them right after this. Rich on tech dot

1644
01:22:20,960 --> 01:22:23,479
Speaker 1: tv is the website to go to. And coming up,

1645
01:22:25,600 --> 01:22:28,800
Speaker 1: I'll tell you about this Verizon secret deal you might

1646
01:22:28,840 --> 01:22:30,000
Speaker 1: be able to take advantage of.

1647
01:22:30,400 --> 01:22:31,880
Speaker 2: I'll tell you about that coming up next.

1648
01:22:32,880 --> 01:22:35,759
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging

1649
01:22:35,760 --> 01:22:38,920
Speaker 1: out with you talking technology.

1650
01:22:39,880 --> 01:22:40,320
Speaker 2: Let's see.

1651
01:22:40,320 --> 01:22:43,240
Speaker 1: Coming up this hour, we have another guest, Jennifer Twoey

1652
01:22:43,920 --> 01:22:46,400
Speaker 1: from The Verge, is going to discuss matter.

1653
01:22:46,479 --> 01:22:48,120
Speaker 2: Have you heard of this?

1654
01:22:48,120 --> 01:22:52,160
Speaker 1: This is that smart home standard that sort of been

1655
01:22:52,200 --> 01:22:55,000
Speaker 1: like a rough start for it, but supposedly it's gonna

1656
01:22:55,000 --> 01:22:55,680
Speaker 1: make things a lot better.

1657
01:22:55,800 --> 01:22:56,400
Speaker 2: She'll explain.

1658
01:22:57,320 --> 01:23:00,720
Speaker 1: Also Verizon, so this is a actually you know what,

1659
01:23:00,800 --> 01:23:01,679
Speaker 1: Let's just go to Rich.

1660
01:23:02,120 --> 01:23:05,360
Speaker 2: Let's go to Rich in Landa Lakes, Florida. Let's let

1661
01:23:05,439 --> 01:23:07,639
Speaker 2: Rich ask this question. He's been on hold for a while. Rich,

1662
01:23:07,680 --> 01:23:08,320
Speaker 2: you're on with Rich.

1663
01:23:09,680 --> 01:23:10,200
Speaker 4: We're Rich.

1664
01:23:10,280 --> 01:23:13,280
Speaker 10: Let's take Nicoll really appreciate you and your show. Thank

1665
01:23:13,320 --> 01:23:17,160
Speaker 10: you appreciating that a product it's by net Gear, the

1666
01:23:17,240 --> 01:23:22,120
Speaker 10: cable modem router combination, utilizing that instead of what Spectrum

1667
01:23:22,200 --> 01:23:24,080
Speaker 10: is going to rent here per month. I mean, it

1668
01:23:24,160 --> 01:23:25,880
Speaker 10: kind of makes sense because it's going to pay for

1669
01:23:25,920 --> 01:23:28,200
Speaker 10: itself and like you know, maybe a little more than

1670
01:23:28,240 --> 01:23:31,120
Speaker 10: a year. Want to get your thoughts on that product,

1671
01:23:31,840 --> 01:23:34,519
Speaker 10: and also if there are any any drawbacks to doing

1672
01:23:34,560 --> 01:23:37,000
Speaker 10: this versus renting, Well.

1673
01:23:36,840 --> 01:23:40,479
Speaker 1: The main drawback versus renting is that you're responsible for

1674
01:23:40,520 --> 01:23:43,280
Speaker 1: the equipment. So if something goes wrong with it doesn't work,

1675
01:23:44,200 --> 01:23:46,519
Speaker 1: or if you need tech support, Spectrums going to say,

1676
01:23:47,040 --> 01:23:48,679
Speaker 1: hands off, you've got your own equipment.

1677
01:23:48,720 --> 01:23:49,840
Speaker 2: We can't really help you there.

1678
01:23:50,320 --> 01:23:53,480
Speaker 1: So rit do you know that this equipment is compatible

1679
01:23:53,520 --> 01:23:54,480
Speaker 1: with your Internet?

1680
01:23:55,560 --> 01:23:57,679
Speaker 10: It is, I mean, at least online it says it is.

1681
01:23:57,640 --> 01:24:01,360
Speaker 2: Oh okay, And what's the what's the price of this.

1682
01:24:02,520 --> 01:24:03,840
Speaker 10: One hundred and thirty three bucks?

1683
01:24:03,880 --> 01:24:06,120
Speaker 1: So one hundred and thirty three dollars and what are

1684
01:24:06,160 --> 01:24:08,480
Speaker 1: they asking for their rental fee every month.

1685
01:24:09,200 --> 01:24:12,360
Speaker 10: Ten Well they're selling it as the modems free in

1686
01:24:12,400 --> 01:24:14,559
Speaker 10: the routers ten bucks a month, so you know, about

1687
01:24:14,600 --> 01:24:15,760
Speaker 10: one hundred twenty bucks a year.

1688
01:24:15,880 --> 01:24:17,920
Speaker 1: Okay, so about one hundred and twenty So your break

1689
01:24:17,960 --> 01:24:21,840
Speaker 1: even is about you know, fourteen months basically, yeah, and.

1690
01:24:21,840 --> 01:24:24,320
Speaker 2: Are you moving in that time? Are you thinking of moving?

1691
01:24:26,000 --> 01:24:26,080
Speaker 7: No?

1692
01:24:26,520 --> 01:24:31,719
Speaker 1: Okay, I mean, you know, there's really the downside again,

1693
01:24:31,800 --> 01:24:34,160
Speaker 1: is what I said, is just basically the you know,

1694
01:24:34,280 --> 01:24:37,439
Speaker 1: upfront cost which is not that much, and the fact

1695
01:24:37,479 --> 01:24:40,840
Speaker 1: that if there's any sort of issue with compatibility or

1696
01:24:40,880 --> 01:24:43,600
Speaker 1: technical support, they're really not going to help you. But

1697
01:24:43,680 --> 01:24:45,760
Speaker 1: I think if you're if you're sticking with it, and

1698
01:24:45,760 --> 01:24:47,479
Speaker 1: you're going to stay in this place and you're going

1699
01:24:47,560 --> 01:24:51,000
Speaker 1: to continue to have this service, then I think that

1700
01:24:51,080 --> 01:24:53,840
Speaker 1: it's probably not a bad deal to do this. And

1701
01:24:54,880 --> 01:24:58,200
Speaker 1: you just got me. Well, so I don't always look

1702
01:24:58,240 --> 01:25:00,640
Speaker 1: at my bill for my internet like I once in

1703
01:25:00,720 --> 01:25:02,960
Speaker 1: a while look at the itemized bill only basically when

1704
01:25:03,000 --> 01:25:05,240
Speaker 1: it goes up, like it went up last month by

1705
01:25:05,280 --> 01:25:07,519
Speaker 1: like five bucks, I'm like, well, what's going on here?

1706
01:25:07,960 --> 01:25:11,280
Speaker 1: And I saw that my internet service provider actually charges

1707
01:25:11,880 --> 01:25:14,040
Speaker 1: I think it's fifteen bucks a month for my modem,

1708
01:25:14,439 --> 01:25:16,599
Speaker 1: and I'm like, wait a second, why am I doing that.

1709
01:25:16,640 --> 01:25:18,840
Speaker 1: I've been I've had this same internet probably for ten

1710
01:25:18,920 --> 01:25:21,680
Speaker 1: years now at this point, and so I can't even

1711
01:25:21,760 --> 01:25:25,040
Speaker 1: imagine how much I've paid for this modem that is,

1712
01:25:25,200 --> 01:25:27,200
Speaker 1: you know, so old at this point, which needs to

1713
01:25:27,200 --> 01:25:28,320
Speaker 1: be upgraded in general.

1714
01:25:29,600 --> 01:25:31,320
Speaker 2: But I think for the look for.

1715
01:25:31,320 --> 01:25:34,000
Speaker 1: The average person, it's it's very simple because the cable

1716
01:25:34,040 --> 01:25:36,720
Speaker 1: person nowadays everything is like self service and I don't

1717
01:25:36,720 --> 01:25:39,280
Speaker 1: even think they come to install these boxes anymore. But

1718
01:25:40,240 --> 01:25:42,160
Speaker 1: you know you could if you needed that help, you

1719
01:25:42,160 --> 01:25:44,479
Speaker 1: could get it. But that's the only thing you're giving up.

1720
01:25:44,520 --> 01:25:47,680
Speaker 1: I think with this is that you just really you know,

1721
01:25:47,880 --> 01:25:49,559
Speaker 1: you just have to deal with that side of things.

1722
01:25:49,600 --> 01:25:52,280
Speaker 1: But sounds like it's gonna be pretty simple. You buy

1723
01:25:52,320 --> 01:25:54,960
Speaker 1: this thing, you connect it to your internet, and it

1724
01:25:55,040 --> 01:25:57,200
Speaker 1: will fire up and that's it. You don't have to

1725
01:25:57,200 --> 01:26:00,439
Speaker 1: pay that bill for the next you know, indefinite amount

1726
01:26:00,479 --> 01:26:00,800
Speaker 1: of time.

1727
01:26:01,800 --> 01:26:05,240
Speaker 10: Yeah, no, okay, I'm gonna give it a shot. Also,

1728
01:26:05,240 --> 01:26:07,080
Speaker 10: I want to say I appreciate your your tip on

1729
01:26:07,160 --> 01:26:09,479
Speaker 10: the zen book because I bought one. Oh okay, I

1730
01:26:09,560 --> 01:26:11,840
Speaker 10: got a really good deal on it, so oh nice.

1731
01:26:12,080 --> 01:26:14,240
Speaker 1: That's a that's a good tip. I was just uh,

1732
01:26:14,600 --> 01:26:18,000
Speaker 1: I was just in the Microcenter. If you listen to

1733
01:26:18,040 --> 01:26:19,680
Speaker 1: the show where I talked with the micro Center. I

1734
01:26:19,680 --> 01:26:21,479
Speaker 1: went to New Jersey and then I went to the

1735
01:26:21,520 --> 01:26:24,040
Speaker 1: one out here in California. They've got one in Tustin.

1736
01:26:24,600 --> 01:26:25,960
Speaker 1: And I was talking to this guy. We were doing

1737
01:26:25,960 --> 01:26:29,000
Speaker 1: a story about computers, and I was like, what brands

1738
01:26:29,040 --> 01:26:31,080
Speaker 1: do you like? He's like, I really like the asus

1739
01:26:31,160 --> 01:26:32,640
Speaker 1: Zen Book. And I was like, oh nice, that's what

1740
01:26:32,680 --> 01:26:35,880
Speaker 1: I recommend it to people. So glad, I'm glad you're

1741
01:26:35,920 --> 01:26:38,240
Speaker 1: liking that. Thanks for listening. Down there in Landa Lakes, Florida.

1742
01:26:38,280 --> 01:26:40,160
Speaker 1: That reminds me of the butter every time? Does everyone

1743
01:26:40,160 --> 01:26:40,439
Speaker 1: think that?

1744
01:26:41,960 --> 01:26:42,160
Speaker 3: Yeah?

1745
01:26:42,240 --> 01:26:43,920
Speaker 10: But it really it doesn't have anything to do with it.

1746
01:26:44,040 --> 01:26:46,840
Speaker 1: I figured, I figured, but I just when I see

1747
01:26:46,920 --> 01:26:48,880
Speaker 1: Landa Lakes, it's like that. I just remember growing up

1748
01:26:48,880 --> 01:26:50,880
Speaker 1: with that butter. I don't know, it's just there, it is,

1749
01:26:50,920 --> 01:26:53,280
Speaker 1: all right. Eighty eight rich one on one. Thanks rich

1750
01:26:53,320 --> 01:26:56,559
Speaker 1: for the call. There, eight eight eight rich one on one. Okay,

1751
01:26:56,600 --> 01:26:58,559
Speaker 1: So this Verizon thing I was telling you about, I

1752
01:26:58,600 --> 01:27:00,599
Speaker 1: don't know if this will still work, but it's worth

1753
01:27:00,600 --> 01:27:03,800
Speaker 1: a try because it's been percolating for a little bit now,

1754
01:27:03,800 --> 01:27:06,400
Speaker 1: probably about a week, so Verizon might have gotten hipped

1755
01:27:06,400 --> 01:27:09,519
Speaker 1: to it. But the gist of this is that if

1756
01:27:09,560 --> 01:27:12,600
Speaker 1: you go to the section of the website of the

1757
01:27:12,680 --> 01:27:17,720
Speaker 1: Verizon website or the app that lets you unlock your

1758
01:27:17,720 --> 01:27:20,800
Speaker 1: phone number to leave, they get scared and they give

1759
01:27:20,840 --> 01:27:24,679
Speaker 1: you this ten dollars per month loyalty discount for a year.

1760
01:27:25,280 --> 01:27:28,120
Speaker 1: And so I tried this, and I the weird thing

1761
01:27:28,160 --> 01:27:29,960
Speaker 1: is that I don't know if it's automatic or not,

1762
01:27:30,080 --> 01:27:33,000
Speaker 1: because I went to this section of the of the

1763
01:27:33,120 --> 01:27:35,200
Speaker 1: app and I did find the banner that said, Hey,

1764
01:27:35,240 --> 01:27:38,599
Speaker 1: save ten dollars for twelve months, But then for some reason,

1765
01:27:38,640 --> 01:27:40,840
Speaker 1: when I went to redeem it, it sent me a

1766
01:27:40,880 --> 01:27:42,840
Speaker 1: text and it said I had to call Verizon to

1767
01:27:42,920 --> 01:27:46,200
Speaker 1: redeem it. So I'm not sure if that's what everyone

1768
01:27:46,240 --> 01:27:48,000
Speaker 1: has to do or just what I had to do.

1769
01:27:48,520 --> 01:27:51,400
Speaker 1: But the point is, you open the My Verizon app,

1770
01:27:51,880 --> 01:27:55,599
Speaker 1: you navigate to my Access section, and then you look

1771
01:27:55,640 --> 01:27:58,240
Speaker 1: for a banner that says save ten dollars a month

1772
01:27:58,280 --> 01:28:01,120
Speaker 1: for twelve months off this line, and then you tap

1773
01:28:01,240 --> 01:28:04,759
Speaker 1: check offers and you follow the prompts to redeem the discount.

1774
01:28:06,000 --> 01:28:10,080
Speaker 1: No changes to your current planner are necessary and people

1775
01:28:10,200 --> 01:28:12,320
Speaker 1: I did post this to my social media at rich

1776
01:28:12,360 --> 01:28:15,120
Speaker 1: on Tech on Instagram, and people did report that it

1777
01:28:15,120 --> 01:28:16,760
Speaker 1: did work for them, and like, rich you just saved me.

1778
01:28:16,840 --> 01:28:19,200
Speaker 1: Like one person said they had like three lines or

1779
01:28:19,240 --> 01:28:22,160
Speaker 1: four lines. I saved them like times each line. It

1780
01:28:22,240 --> 01:28:24,720
Speaker 1: was like ten dollars per line. Times the whole year,

1781
01:28:24,760 --> 01:28:26,479
Speaker 1: it was like over four hundred dollars. So I was like,

1782
01:28:26,479 --> 01:28:28,479
Speaker 1: oh wow, I should take a cut of that.

1783
01:28:28,520 --> 01:28:29,639
Speaker 2: Now, I'm just kidding. I don't mind.

1784
01:28:29,640 --> 01:28:32,360
Speaker 1: I don't mind giving this out for free anyway. I

1785
01:28:32,400 --> 01:28:35,519
Speaker 1: will put the the source, which is droid Life, great

1786
01:28:35,520 --> 01:28:38,799
Speaker 1: website if you like, you know Android side of things.

1787
01:28:39,160 --> 01:28:41,040
Speaker 1: They were the ones who posted about this. I'll put

1788
01:28:41,040 --> 01:28:43,040
Speaker 1: the link on the website rich on tech dot tv.

1789
01:28:43,120 --> 01:28:45,519
Speaker 1: But it's worth a try ten bucks a month?

1790
01:28:45,560 --> 01:28:45,880
Speaker 2: Why not?

1791
01:28:46,040 --> 01:28:46,200
Speaker 3: Right?

1792
01:28:47,040 --> 01:28:49,479
Speaker 1: Eighty eight rich one O one eight eight eight seven

1793
01:28:49,560 --> 01:28:51,840
Speaker 1: four to two four one zero one. Coming up, we

1794
01:28:52,000 --> 01:28:55,120
Speaker 1: are going to talk about matter and why it matters

1795
01:28:55,160 --> 01:28:59,360
Speaker 1: to your smart home. Welcome back to rich on Tech.

1796
01:28:59,439 --> 01:29:04,000
Speaker 1: Rich Demro here hanging out with you, talking technology. The

1797
01:29:04,040 --> 01:29:07,960
Speaker 1: website for the show is rich on tech dot tv.

1798
01:29:08,080 --> 01:29:09,840
Speaker 1: If you want links to anything I mentioned, just go

1799
01:29:09,840 --> 01:29:13,639
Speaker 1: to the website and look for episode number one hundred.

1800
01:29:14,680 --> 01:29:19,080
Speaker 1: Everything I mentioned, including that Verizon loyalty discount I talked about,

1801
01:29:19,560 --> 01:29:21,680
Speaker 1: it's all linked up there. And by the way, the

1802
01:29:21,680 --> 01:29:23,640
Speaker 1: website a lot of stuff you can do there. You

1803
01:29:23,640 --> 01:29:26,679
Speaker 1: can sign up for my newsletter and you can also

1804
01:29:26,720 --> 01:29:28,000
Speaker 1: get in touch with me. So if you want to

1805
01:29:28,040 --> 01:29:30,559
Speaker 1: send me an email, I can't guarantee that I will

1806
01:29:30,600 --> 01:29:32,599
Speaker 1: respond to every one of them, because I do get

1807
01:29:32,640 --> 01:29:35,080
Speaker 1: a lot of them, but I will do my best

1808
01:29:35,120 --> 01:29:38,439
Speaker 1: and rest assured I do read your email. And if

1809
01:29:38,479 --> 01:29:40,599
Speaker 1: you want to get something in for this show, We've

1810
01:29:40,600 --> 01:29:42,880
Speaker 1: got the feedback segment coming up right after this, and

1811
01:29:42,920 --> 01:29:46,120
Speaker 1: I will read some of your feedback from the past

1812
01:29:46,120 --> 01:29:49,519
Speaker 1: week or so. All right, Joining me now from the

1813
01:29:49,640 --> 01:29:54,880
Speaker 1: Verge is Jennifer Touey. She is there smart home expert,

1814
01:29:55,080 --> 01:29:58,360
Speaker 1: and we're going to talk about MATTER, this new universal

1815
01:29:58,400 --> 01:30:00,200
Speaker 1: standard for connected devices.

1816
01:30:00,280 --> 01:30:01,400
Speaker 2: Jennifer, Welcome to the show.

1817
01:30:02,439 --> 01:30:03,880
Speaker 7: Hi Rich, pleasure to be here.

1818
01:30:04,320 --> 01:30:07,479
Speaker 1: So we actually met at an event in New York City.

1819
01:30:08,560 --> 01:30:11,599
Speaker 1: It was a Google event, and I was like, okay, MATTER,

1820
01:30:11,760 --> 01:30:14,479
Speaker 1: like I've heard of it, I know about it, but

1821
01:30:14,800 --> 01:30:17,439
Speaker 1: I'm not sure I've used it in a meaningful way yet.

1822
01:30:17,560 --> 01:30:19,360
Speaker 1: So I figured you'd be a great person to kind

1823
01:30:19,400 --> 01:30:22,679
Speaker 1: of talk about this. What I guess explain? First off?

1824
01:30:22,680 --> 01:30:23,360
Speaker 1: What is Matter?

1825
01:30:24,040 --> 01:30:29,559
Speaker 14: Yeah? Yeah, Well, in a nutshell, MATTA is basically designed

1826
01:30:29,560 --> 01:30:34,720
Speaker 14: to try and make the smart home simple, interoperable, reliable,

1827
01:30:34,920 --> 01:30:39,639
Speaker 14: and more secure. So great goals, exciting goals. Yeah, they're

1828
01:30:39,680 --> 01:30:44,519
Speaker 14: working towards them. The reason you haven't probably got much

1829
01:30:44,560 --> 01:30:47,200
Speaker 14: experience with Matter yet is because it's still relatively new,

1830
01:30:47,360 --> 01:30:51,479
Speaker 14: so it's still developing. But the goal is to create

1831
01:30:51,560 --> 01:30:53,960
Speaker 14: or it is creating, an open source standard for the

1832
01:30:54,000 --> 01:30:57,080
Speaker 14: smart home, and it's being created by over two hundred companies,

1833
01:30:57,400 --> 01:31:05,400
Speaker 14: including Apple, Amazon, Samsung, Google, Lgirobot, Verizon, like all the companies,

1834
01:31:05,400 --> 01:31:08,439
Speaker 14: so everyone's involved in trying to make this happen, which

1835
01:31:08,479 --> 01:31:12,240
Speaker 14: is why it feels like, unlike perhaps other protocols and

1836
01:31:12,320 --> 01:31:15,160
Speaker 14: standards that have come and gone, that this one sort

1837
01:31:15,160 --> 01:31:17,519
Speaker 14: of has some legs and it's.

1838
01:31:17,400 --> 01:31:18,599
Speaker 7: Going to get somewhere.

1839
01:31:18,800 --> 01:31:24,000
Speaker 14: And it's a communication and intero interoperability protocol.

1840
01:31:24,360 --> 01:31:25,919
Speaker 7: Sorry it's Saturday afternoon.

1841
01:31:26,640 --> 01:31:29,519
Speaker 14: And it leverages existing technologies, which is one of another

1842
01:31:29,600 --> 01:31:33,360
Speaker 14: reason why it should be relatively simple to implement. It

1843
01:31:33,479 --> 01:31:37,439
Speaker 14: uses something called thread, Wi Fi, Bluetooth, and Ethernet and

1844
01:31:37,479 --> 01:31:39,720
Speaker 14: it will allow all of your smart home devices to

1845
01:31:39,760 --> 01:31:42,960
Speaker 14: talk with each other locally over your own home network

1846
01:31:43,240 --> 01:31:46,639
Speaker 14: without relying on the Internet, and also to be able

1847
01:31:46,680 --> 01:31:49,439
Speaker 14: to talk to any smart home platform that also works

1848
01:31:49,439 --> 01:31:52,400
Speaker 14: with Matter. So you can use Apple Home if you like,

1849
01:31:52,560 --> 01:31:54,280
Speaker 14: or you can then just say okay, no, now I

1850
01:31:54,320 --> 01:31:56,600
Speaker 14: want to try Google Home. Or if you have an

1851
01:31:56,640 --> 01:31:59,960
Speaker 14: iPhone and your spouse has a pixel phone, you can.

1852
01:31:59,800 --> 01:32:03,920
Speaker 7: Both control your smart light bulb or you're smart door lock.

1853
01:32:03,800 --> 01:32:08,040
Speaker 14: Without having to fight over which ecosystem you're in.

1854
01:32:08,680 --> 01:32:10,240
Speaker 2: Oh wow, there's a lot to break down.

1855
01:32:10,280 --> 01:32:12,800
Speaker 1: Okay, So first off, you mentioned that it's like two

1856
01:32:12,880 --> 01:32:16,160
Speaker 1: hundred companies other any notable holdouts, like any companies that

1857
01:32:16,160 --> 01:32:18,280
Speaker 1: are not participating that are like major companies.

1858
01:32:19,520 --> 01:32:21,599
Speaker 2: No, not really, Okay, so that's a good thing.

1859
01:32:21,640 --> 01:32:25,280
Speaker 7: So that's I mean, everyone's got a foot in the door.

1860
01:32:25,400 --> 01:32:30,040
Speaker 14: Okay, some have an entire body and others maybe just

1861
01:32:30,160 --> 01:32:32,000
Speaker 14: have a teeny little little toe.

1862
01:32:32,120 --> 01:32:33,080
Speaker 2: Okay, but that's good.

1863
01:32:33,200 --> 01:32:34,599
Speaker 7: There's some more involved than others.

1864
01:32:34,840 --> 01:32:38,479
Speaker 1: So this, as I'm understanding, sounds like it would replace

1865
01:32:38,640 --> 01:32:41,040
Speaker 1: all those like hundreds of stickers on a smart home

1866
01:32:41,040 --> 01:32:44,479
Speaker 1: product that like oh works with home Kit works with

1867
01:32:44,520 --> 01:32:47,960
Speaker 1: Alexa works with Google Home, like this would this would

1868
01:32:47,960 --> 01:32:51,639
Speaker 1: be one standard that when you see Matter, you're like, okay, cool.

1869
01:32:51,720 --> 01:32:54,080
Speaker 1: As long as I've got matter, matter here, matter there,

1870
01:32:54,120 --> 01:32:55,000
Speaker 1: it all works together.

1871
01:32:56,000 --> 01:32:57,360
Speaker 7: That is the ultimate goal.

1872
01:32:57,640 --> 01:33:00,960
Speaker 14: Though we're probably gonna have those because for a while,

1873
01:33:01,120 --> 01:33:05,280
Speaker 14: because you know, people we got used to them. So

1874
01:33:05,479 --> 01:33:08,920
Speaker 14: but yes, if you see a Matter logo which kind

1875
01:33:08,960 --> 01:33:12,160
Speaker 14: of looks like a bikini bottoms on a stick man,

1876
01:33:16,280 --> 01:33:18,439
Speaker 14: but anyway, you'll never you'll never picture it any other

1877
01:33:18,439 --> 01:33:19,040
Speaker 14: way after that.

1878
01:33:19,080 --> 01:33:23,440
Speaker 7: But yes, you see if you see a Matter.

1879
01:33:23,240 --> 01:33:26,280
Speaker 14: Logo on a product in theory, and the goal is

1880
01:33:26,320 --> 01:33:28,360
Speaker 14: that that means it will work with any of the

1881
01:33:28,360 --> 01:33:31,280
Speaker 14: big smart home platforms and many other smart home platforms

1882
01:33:31,280 --> 01:33:34,280
Speaker 14: that have come on board with Matter. But we're still

1883
01:33:34,360 --> 01:33:37,760
Speaker 14: seeing those works with badges as their cord, like works

1884
01:33:37,760 --> 01:33:40,439
Speaker 14: with Apple Home, works with Google Home, because again, you know,

1885
01:33:40,479 --> 01:33:42,519
Speaker 14: consumers have got used to them, and if they're not

1886
01:33:42,640 --> 01:33:45,719
Speaker 14: there then they think, oh that means it doesn't.

1887
01:33:45,800 --> 01:33:47,679
Speaker 7: So once it's going to take a while, I think

1888
01:33:47,680 --> 01:33:49,080
Speaker 7: for that to that sort of.

1889
01:33:49,680 --> 01:33:53,519
Speaker 14: To permeate the consumer landscape to sort of understand that

1890
01:33:53,560 --> 01:33:56,439
Speaker 14: this is what matter means. But ultimately, yes, we should

1891
01:33:56,479 --> 01:33:59,840
Speaker 14: just have one little sticker and not fifteen different ones.

1892
01:34:00,800 --> 01:34:04,200
Speaker 1: So where are we at with this standard, like our

1893
01:34:04,280 --> 01:34:07,679
Speaker 1: products supporting it, our people, like, is the public aware

1894
01:34:07,720 --> 01:34:10,000
Speaker 1: of this? Are we looking for this sticker yet? And

1895
01:34:10,600 --> 01:34:12,080
Speaker 1: you know how far along are we?

1896
01:34:13,520 --> 01:34:18,880
Speaker 14: So it launched two years ago and almost to the

1897
01:34:18,920 --> 01:34:21,920
Speaker 14: month I think it was well November, and that was

1898
01:34:21,960 --> 01:34:24,800
Speaker 14: the launch of the actual specification, which is what the

1899
01:34:24,840 --> 01:34:27,479
Speaker 14: companies then used to go and develop products for it.

1900
01:34:28,080 --> 01:34:32,479
Speaker 7: So two years in and we actually quite far in

1901
01:34:32,560 --> 01:34:33,040
Speaker 7: terms of.

1902
01:34:33,000 --> 01:34:35,800
Speaker 14: The different types of devices it supports, which is key

1903
01:34:35,880 --> 01:34:38,599
Speaker 14: because if you want to be able to use everything

1904
01:34:38,600 --> 01:34:41,320
Speaker 14: in your smart home on one protocol, then every different

1905
01:34:41,360 --> 01:34:44,439
Speaker 14: type of device needs to be supported. So now we're

1906
01:34:44,479 --> 01:34:49,440
Speaker 14: basically not critical mass, but close to smart lights, locks,

1907
01:34:49,479 --> 01:34:54,960
Speaker 14: sensors and shades and blinds, smart switches, smart plugs, robot vacuums,

1908
01:34:55,280 --> 01:34:59,800
Speaker 14: home appliances, TVs, your thermostat, and most recently they added

1909
01:34:59,800 --> 01:35:03,120
Speaker 14: a lot of home energy management devices like solar panels,

1910
01:35:03,520 --> 01:35:06,719
Speaker 14: ev charges, battery storage systems in your home.

1911
01:35:07,040 --> 01:35:09,040
Speaker 7: So there are a lot of device types supported.

1912
01:35:10,120 --> 01:35:14,000
Speaker 14: There are a few very notable missing, I mean the

1913
01:35:14,040 --> 01:35:17,200
Speaker 14: biggest one being security cameras, things like video door bells

1914
01:35:17,640 --> 01:35:21,240
Speaker 14: and cameras. You might put around your home for security

1915
01:35:21,680 --> 01:35:22,799
Speaker 14: or inside your home.

1916
01:35:22,640 --> 01:35:24,080
Speaker 7: To watch your pet.

1917
01:35:25,360 --> 01:35:27,760
Speaker 14: Those are not part of the standard yet, although the

1918
01:35:27,800 --> 01:35:30,680
Speaker 14: Connectivity Standards Alliance, who is the organization that's sort of

1919
01:35:31,080 --> 01:35:34,800
Speaker 14: herding all the cats here and making this happen, they

1920
01:35:35,000 --> 01:35:38,679
Speaker 14: are working on adding security cameras. Then the other one

1921
01:35:38,800 --> 01:35:43,200
Speaker 14: is security systems. So like you're ADT or you're simply safe,

1922
01:35:43,600 --> 01:35:47,040
Speaker 14: those are not part of matter. Doesn't look like it's

1923
01:35:47,040 --> 01:35:49,719
Speaker 14: necessarily in the roadmap that we may sort of see

1924
01:35:49,880 --> 01:35:52,479
Speaker 14: sort of integration at some point down the line. So

1925
01:35:53,400 --> 01:35:56,160
Speaker 14: but yeah, it's made a lot of progress in terms

1926
01:35:56,240 --> 01:35:59,639
Speaker 14: of the CSA saying, look, people that make these devices,

1927
01:35:59,640 --> 01:36:00,679
Speaker 14: you can use matter.

1928
01:36:01,200 --> 01:36:04,360
Speaker 7: What we're kind of waiting on now is more.

1929
01:36:04,160 --> 01:36:08,360
Speaker 14: Manufacturers to actually start developing products with matter. We see

1930
01:36:08,400 --> 01:36:12,080
Speaker 14: a lot of smart lights and locks and sensors and

1931
01:36:12,160 --> 01:36:15,000
Speaker 14: plugs and switches, but we have not seen a lot

1932
01:36:15,040 --> 01:36:19,600
Speaker 14: of home appliances where I got vacuums, TV's them, stats,

1933
01:36:19,320 --> 01:36:23,600
Speaker 14: those devices that actually haven't traditionally been part of the

1934
01:36:23,640 --> 01:36:24,200
Speaker 14: smart home.

1935
01:36:24,920 --> 01:36:26,920
Speaker 7: But Matt who is sort of looking to help bring

1936
01:36:27,000 --> 01:36:27,439
Speaker 7: them in.

1937
01:36:28,360 --> 01:36:31,880
Speaker 1: So yeah, okay, well, if he's coming along, here's something

1938
01:36:31,920 --> 01:36:34,960
Speaker 1: that I'm always confused about. So you've got matter and

1939
01:36:35,000 --> 01:36:38,320
Speaker 1: then you also have thread, So like are they the same?

1940
01:36:38,560 --> 01:36:40,680
Speaker 1: Like what Like I'm looking at the Apple TV four

1941
01:36:40,720 --> 01:36:43,840
Speaker 1: K it says thread networking technology. Does that mean it

1942
01:36:43,840 --> 01:36:45,760
Speaker 1: supports matter? And do I what do I need to

1943
01:36:45,800 --> 01:36:48,240
Speaker 1: like have like a matter hub or like start with

1944
01:36:48,320 --> 01:36:50,200
Speaker 1: this stuff? Like do I get you know, I assume

1945
01:36:50,240 --> 01:36:51,920
Speaker 1: if you have a light bulb, but you have no

1946
01:36:52,040 --> 01:36:53,960
Speaker 1: like hub for that light bulb, you need somehow to

1947
01:36:54,040 --> 01:36:57,880
Speaker 1: like work it right.

1948
01:36:58,000 --> 01:37:00,800
Speaker 14: So the hub word is a bit of a misnomer.

1949
01:37:01,200 --> 01:37:03,439
Speaker 14: If you've been involved in the smart home in the past,

1950
01:37:03,560 --> 01:37:05,559
Speaker 14: you would have heard of different hubs that you could

1951
01:37:05,600 --> 01:37:08,040
Speaker 14: have used, like smart Things hub or like a Phillips

1952
01:37:08,120 --> 01:37:12,840
Speaker 14: Hugh bridge or a Zwave device Zwave hub that would

1953
01:37:12,920 --> 01:37:16,519
Speaker 14: work with one protocol and help you use those devices

1954
01:37:16,560 --> 01:37:19,800
Speaker 14: locally in your home. They gen and then some hubs

1955
01:37:19,800 --> 01:37:24,120
Speaker 14: would use multiple protocols and those what this what Matter

1956
01:37:24,240 --> 01:37:28,120
Speaker 14: is doing is you don't have a hub that controls

1957
01:37:28,120 --> 01:37:31,040
Speaker 14: a specific protocol. Instead, you have what's called a matter

1958
01:37:31,160 --> 01:37:35,760
Speaker 14: controller that controls matter devices in your home. The good

1959
01:37:35,800 --> 01:37:38,600
Speaker 14: news about the matter controller is you probably already have

1960
01:37:38,680 --> 01:37:41,439
Speaker 14: one in your house because all of the big tech

1961
01:37:41,479 --> 01:37:45,920
Speaker 14: companies have using software updates and with newer models added

1962
01:37:46,080 --> 01:37:49,839
Speaker 14: matter to their devices. So the Apple TV you mentioned

1963
01:37:49,920 --> 01:37:53,320
Speaker 14: is a matter controller. All Apple TVs are matter controllers.

1964
01:37:53,439 --> 01:37:57,280
Speaker 14: All home pods are matter controllers, all Echo devices, smart

1965
01:37:57,360 --> 01:38:00,800
Speaker 14: smart speakers from Amazon, they're all matter controllers, even the

1966
01:38:00,880 --> 01:38:01,559
Speaker 14: really old ones.

1967
01:38:03,240 --> 01:38:05,639
Speaker 2: What about the Google, Like all the.

1968
01:38:05,600 --> 01:38:10,880
Speaker 14: Googles are as well, including the Google Wi Fi routers.

1969
01:38:11,560 --> 01:38:15,360
Speaker 14: So yeah, and Samsung has put matter controllers into everything,

1970
01:38:15,560 --> 01:38:20,120
Speaker 14: like even into the fridge. So you have but the

1971
01:38:20,200 --> 01:38:22,800
Speaker 14: key different. There is a key difference which you picked

1972
01:38:22,880 --> 01:38:26,320
Speaker 14: up on. There's dread now. Thread is one of the

1973
01:38:26,360 --> 01:38:30,080
Speaker 14: two wireless protocols matterworks over. The other is Wi Fi.

1974
01:38:30,720 --> 01:38:33,439
Speaker 14: Everyone has Wi Fi mostly if you have a smart home,

1975
01:38:33,439 --> 01:38:35,960
Speaker 14: you definitely have Wi Fi, so that's not an issue.

1976
01:38:36,400 --> 01:38:39,479
Speaker 14: You do need a specific Thread border router in your

1977
01:38:39,479 --> 01:38:43,600
Speaker 14: house to get the most out of Thread devices and

1978
01:38:43,760 --> 01:38:47,479
Speaker 14: Thread devices are different because Thread is a protocol that

1979
01:38:47,600 --> 01:38:52,120
Speaker 14: was specifically developed four IoT products, so it's centered around

1980
01:38:52,160 --> 01:38:56,360
Speaker 14: things like low battery and sorry, long battery life, low latency,

1981
01:38:57,120 --> 01:39:00,040
Speaker 14: all the types of things that probably already frustrated you

1982
01:39:00,080 --> 01:39:02,240
Speaker 14: in the smart home, like if you've had a smart

1983
01:39:02,280 --> 01:39:04,200
Speaker 14: sensor in or a smart doll lock and you had

1984
01:39:04,200 --> 01:39:07,040
Speaker 14: to change the batteries after two or three months. Were

1985
01:39:07,040 --> 01:39:09,320
Speaker 14: you have a smart light switch that takes like thirty

1986
01:39:09,360 --> 01:39:12,160
Speaker 14: seconds to turn on. Those types of things are frustrating.

1987
01:39:12,560 --> 01:39:15,240
Speaker 14: Thread is designed to fix those, but you do need

1988
01:39:15,280 --> 01:39:18,559
Speaker 14: a thread border router. Good news again, all of those

1989
01:39:18,560 --> 01:39:21,799
Speaker 14: devices I just talked about from Amazon, Apple, and Google,

1990
01:39:22,360 --> 01:39:27,040
Speaker 14: about thirty percent of those are also thread border routers.

1991
01:39:27,479 --> 01:39:31,200
Speaker 14: And within the next three to five years, I would

1992
01:39:31,360 --> 01:39:34,880
Speaker 14: anticipate that the majority of your routers that you get

1993
01:39:34,920 --> 01:39:38,559
Speaker 14: from your ISP or routers perhaps that you buy like

1994
01:39:38,920 --> 01:39:42,640
Speaker 14: Eer routers or Google Nest routers, will be matter controllers

1995
01:39:42,720 --> 01:39:45,800
Speaker 14: and thread border routers as well as WiFi routers. So

1996
01:39:45,840 --> 01:39:48,960
Speaker 14: you'll have everything you need for Matter. But right now,

1997
01:39:49,200 --> 01:39:51,760
Speaker 14: if you're looking to get started with matter though, that's

1998
01:39:51,800 --> 01:39:53,280
Speaker 14: what you're going to want to make sure you have

1999
01:39:53,560 --> 01:39:56,000
Speaker 14: is a matter controller that also works as a thread

2000
01:39:56,000 --> 01:39:56,599
Speaker 14: border router.

2001
01:39:57,000 --> 01:39:58,240
Speaker 7: And if you want a list of.

2002
01:39:58,200 --> 01:40:01,599
Speaker 14: Those, I have a very handy article on the vergeon

2003
01:40:01,600 --> 01:40:04,200
Speaker 14: dot com called all the devices that work with Matter

2004
01:40:04,640 --> 01:40:07,080
Speaker 14: and you can go there and see and see which

2005
01:40:07,120 --> 01:40:07,720
Speaker 14: ones will work.

2006
01:40:07,760 --> 01:40:09,559
Speaker 7: And like I said, the chances are you may already

2007
01:40:09,560 --> 01:40:10,439
Speaker 7: have one in your house.

2008
01:40:11,080 --> 01:40:13,760
Speaker 1: Okay, I've got every smart home device that works with

2009
01:40:13,880 --> 01:40:16,680
Speaker 1: Matter on the Verge dot Com. I'll link that up

2010
01:40:16,680 --> 01:40:19,280
Speaker 1: on the website. Jennifer Twey, We're gonna have to leave

2011
01:40:19,280 --> 01:40:21,760
Speaker 1: it there. I feel like we need I feel like

2012
01:40:21,760 --> 01:40:24,920
Speaker 1: I have to take a college course in this. I

2013
01:40:24,960 --> 01:40:28,760
Speaker 1: feel like I'm understanding why matter is. I feel like

2014
01:40:28,760 --> 01:40:30,720
Speaker 1: they need some really good marketing people to kind of

2015
01:40:31,000 --> 01:40:34,000
Speaker 1: clean some of this terminology up and make it simple.

2016
01:40:34,840 --> 01:40:36,680
Speaker 1: But thank you so much. You really explained a lot

2017
01:40:36,680 --> 01:40:38,120
Speaker 1: of it. I do appreciate it. We're gonna have you

2018
01:40:38,160 --> 01:40:40,800
Speaker 1: back on to talk about it more. Jennifer Twey of

2019
01:40:40,880 --> 01:40:44,680
Speaker 1: The Verge, definitely look at the article every smart Home

2020
01:40:44,720 --> 01:40:48,160
Speaker 1: Device that Works with Matter. Coming up, It is time

2021
01:40:48,240 --> 01:40:54,519
Speaker 1: for the feedbag right here on rich on Tech. Welcome

2022
01:40:54,560 --> 01:40:56,880
Speaker 1: back to rich on Tech. Rich Demiro here hanging out

2023
01:40:56,880 --> 01:41:01,040
Speaker 1: with you, talking technology the website for the show rich

2024
01:41:01,240 --> 01:41:05,200
Speaker 1: on Tech dot TV. Two more items of note to

2025
01:41:05,240 --> 01:41:08,360
Speaker 1: get to before we open up the feedbag. First off,

2026
01:41:08,400 --> 01:41:14,640
Speaker 1: these AI powered glasses. They're called the Hearview AI subtitle glasses.

2027
01:41:15,400 --> 01:41:17,840
Speaker 1: I tried them on. This is a company out of

2028
01:41:18,360 --> 01:41:20,479
Speaker 1: the East Coast. They flew out to LA to give

2029
01:41:20,520 --> 01:41:22,880
Speaker 1: me a demo of these glasses. But they look like

2030
01:41:22,960 --> 01:41:26,400
Speaker 1: sunglasses that you know, you can have the sunglass frames

2031
01:41:26,560 --> 01:41:31,200
Speaker 1: or the standard see through frames, but they offer real

2032
01:41:31,320 --> 01:41:35,800
Speaker 1: time transcription of spoken words, so it displays the text

2033
01:41:35,880 --> 01:41:40,360
Speaker 1: on this little transparent screen right within the lens, so

2034
01:41:40,400 --> 01:41:44,479
Speaker 1: you can literally see conversations as they're happening. So it

2035
01:41:44,600 --> 01:41:48,640
Speaker 1: uses an app to kind of transcribe and then display

2036
01:41:48,720 --> 01:41:51,320
Speaker 1: on the glasses what people are saying. So these are

2037
01:41:51,320 --> 01:41:54,599
Speaker 1: for the hard of hearing. Battery life up to seven

2038
01:41:54,640 --> 01:41:58,759
Speaker 1: hours and I try them on and they're very cool.

2039
01:41:58,840 --> 01:42:01,680
Speaker 1: I mean it's like subtie for the real world. So

2040
01:42:01,720 --> 01:42:04,599
Speaker 1: you're talking to someone, if you couldn't hear what they're saying,

2041
01:42:04,640 --> 01:42:07,439
Speaker 1: you would literally just see what they're saying right inside

2042
01:42:07,520 --> 01:42:10,120
Speaker 1: your lenses. So I thought these were pretty cool. The

2043
01:42:10,120 --> 01:42:14,040
Speaker 1: problem is the price. They're very expensive. They retail for

2044
01:42:14,080 --> 01:42:18,559
Speaker 1: about two thousand dollars. Again, they're called the Hearview AI

2045
01:42:18,800 --> 01:42:22,920
Speaker 1: subtitle glasses, and you can watch my story on them

2046
01:42:23,360 --> 01:42:27,120
Speaker 1: on the website rich on tech dot TV. But very

2047
01:42:27,160 --> 01:42:29,639
Speaker 1: cool and a lot of potential here to help people.

2048
01:42:29,920 --> 01:42:32,479
Speaker 1: They were on sale for a lot cheaper than that

2049
01:42:32,800 --> 01:42:36,799
Speaker 1: two thousand, maybe like thirteen hundred. Over the Cyber Monday

2050
01:42:36,880 --> 01:42:42,160
Speaker 1: Black Friday Redfin. You can now tap a button on

2051
01:42:42,240 --> 01:42:46,280
Speaker 1: redfin and add decorations to your house, holiday decorations. So

2052
01:42:46,280 --> 01:42:51,439
Speaker 1: they're using AI to transform home listings into holiday listings.

2053
01:42:51,479 --> 01:42:55,479
Speaker 1: You can add lights, garland, and even a Christmas tree.

2054
01:42:56,000 --> 01:42:58,639
Speaker 1: So I don't know what this reasoning is. I guess

2055
01:42:58,640 --> 01:43:01,400
Speaker 1: if you're looking at houses during the holiday season, it's

2056
01:43:01,439 --> 01:43:03,519
Speaker 1: kind of fun to imagine, like what your house will

2057
01:43:03,560 --> 01:43:06,559
Speaker 1: look like that you're moving into with holiday decorations. But

2058
01:43:07,200 --> 01:43:09,840
Speaker 1: if you are a homeowner, you can claim your home.

2059
01:43:09,880 --> 01:43:12,280
Speaker 1: You can just dress up your home, put it on Redfinn.

2060
01:43:12,280 --> 01:43:14,439
Speaker 1: If it's on Redfinn, you can upload an image, select

2061
01:43:14,439 --> 01:43:17,080
Speaker 1: holiday from the style menu. And if you're a buyer,

2062
01:43:17,520 --> 01:43:22,559
Speaker 1: you can redesign any listing by pressing the redesign button.

2063
01:43:23,800 --> 01:43:26,479
Speaker 1: It's available on redfin dot com and the iOS app.

2064
01:43:27,200 --> 01:43:30,240
Speaker 1: What will they think of next? Okay, let's open up

2065
01:43:30,240 --> 01:43:32,639
Speaker 1: the feedback. These are the comments, the questions, the emails

2066
01:43:32,680 --> 01:43:36,080
Speaker 1: that you send me. David from Cincinnati writes in my

2067
01:43:36,160 --> 01:43:39,200
Speaker 1: son Jacob is fourteen. He's on the autism spectrum when

2068
01:43:39,200 --> 01:43:41,759
Speaker 1: it comes to technology. He's incredible, almost like a savant.

2069
01:43:41,800 --> 01:43:45,320
Speaker 1: He spends hours watching YouTube tutorials and has outgrown even

2070
01:43:45,360 --> 01:43:48,759
Speaker 1: Geek Squad when it comes to fixing devices. I believe

2071
01:43:48,840 --> 01:43:52,400
Speaker 1: Jacob's potential goes beyond a typical job like bagging groceries,

2072
01:43:52,400 --> 01:43:54,599
Speaker 1: but I'm unsure how to get him there. He won't

2073
01:43:54,640 --> 01:43:57,320
Speaker 1: receive a high school diploma, only a certificate, and college

2074
01:43:57,400 --> 01:43:59,400
Speaker 1: is not an option. Do you know if any programs

2075
01:43:59,439 --> 01:44:02,080
Speaker 1: mentors are paths that could help someone like him. He's

2076
01:44:02,080 --> 01:44:04,160
Speaker 1: already far beyond me in tech skills. I just want

2077
01:44:04,160 --> 01:44:07,479
Speaker 1: to support him in reaching his potential. David, thanks so

2078
01:44:07,520 --> 01:44:09,880
Speaker 1: much for this email. We did a story with an

2079
01:44:10,200 --> 01:44:13,880
Speaker 1: organization called Exceptional Minds here in Los Angeles. That is

2080
01:44:14,760 --> 01:44:17,679
Speaker 1: a school and the tuition was not cheap, but it's

2081
01:44:17,800 --> 01:44:22,320
Speaker 1: just an example of a place where teenagers like your

2082
01:44:22,360 --> 01:44:26,160
Speaker 1: son go and thrive. And it was really incredible to

2083
01:44:26,240 --> 01:44:31,160
Speaker 1: see how these teenagers were doing things like video and

2084
01:44:31,240 --> 01:44:34,120
Speaker 1: graphic design, and it's like a Hollywood kind of base thing,

2085
01:44:34,479 --> 01:44:37,200
Speaker 1: and then the studios stand up doing work with the studios,

2086
01:44:37,240 --> 01:44:40,599
Speaker 1: so it's really really incredible. So I am sure there

2087
01:44:40,640 --> 01:44:44,400
Speaker 1: are programs like that near you. I think it's a

2088
01:44:44,400 --> 01:44:46,840
Speaker 1: matter of linking up with the people that know where

2089
01:44:46,840 --> 01:44:48,640
Speaker 1: to find these programs. And I think you got to

2090
01:44:48,880 --> 01:44:51,960
Speaker 1: look for organizations in your area that deal with folks

2091
01:44:52,640 --> 01:44:55,880
Speaker 1: on the autism spectrum. So I would do a Google search.

2092
01:44:57,240 --> 01:45:00,719
Speaker 1: Let's see if I type in Exceptional Minds on Google.

2093
01:45:02,600 --> 01:45:05,040
Speaker 1: You know this as a nonprofit academy in post production

2094
01:45:05,120 --> 01:45:08,200
Speaker 1: studio for people on the autism spectrum. So I would

2095
01:45:08,240 --> 01:45:12,360
Speaker 1: look for programs for people on the autism spectrum in

2096
01:45:12,479 --> 01:45:15,760
Speaker 1: the Cincinnati area and beyond, and I think you'll find

2097
01:45:15,760 --> 01:45:19,240
Speaker 1: something great. Thanks for the email. Don from San Berndino

2098
01:45:19,280 --> 01:45:22,400
Speaker 1: writes in Happy Thanksgiving. I don't recall you covering instacart,

2099
01:45:22,400 --> 01:45:24,360
Speaker 1: but it's been a game changer for my family. Even

2100
01:45:24,400 --> 01:45:26,719
Speaker 1: here in San Bernardino, far away from the big city,

2101
01:45:26,760 --> 01:45:29,720
Speaker 1: this off service offers access to so many stores in

2102
01:45:29,760 --> 01:45:33,400
Speaker 1: one place. Three years ago, I faced a major medical challenge.

2103
01:45:33,439 --> 01:45:35,840
Speaker 1: My wife, who is site impaired, couldn't drive or handle

2104
01:45:35,880 --> 01:45:39,800
Speaker 1: computer orders during my hospital stay. Our daughter signed us

2105
01:45:39,840 --> 01:45:42,799
Speaker 1: up for instacart. She placed orders for us and groceries

2106
01:45:42,880 --> 01:45:45,519
Speaker 1: arrive within ninety minutes. The monthly fee is small, delivery

2107
01:45:45,560 --> 01:45:48,760
Speaker 1: is free with a tip. Drivers are polite, and they

2108
01:45:48,800 --> 01:45:51,759
Speaker 1: even bring things into the kitchen for seniors or the homebound.

2109
01:45:51,760 --> 01:45:54,599
Speaker 1: It's truly a godsend. Family members can help remotely, even

2110
01:45:54,640 --> 01:45:57,800
Speaker 1: from another state. I hope sharing this inspires others to

2111
01:45:57,840 --> 01:46:01,439
Speaker 1: assist loved ones with Instacart or similar services. Seniors and

2112
01:46:01,479 --> 01:46:03,519
Speaker 1: the homebound are often overlooked, and this can make a

2113
01:46:03,520 --> 01:46:08,599
Speaker 1: big difference. Thanks Don. I don't typically talk about Instacart

2114
01:46:08,600 --> 01:46:11,360
Speaker 1: because I feel like it's expensive and overpriced for what

2115
01:46:11,400 --> 01:46:13,719
Speaker 1: you get. But when you put it that way, yeah,

2116
01:46:13,800 --> 01:46:16,800
Speaker 1: it can definitely be a very big help depending on

2117
01:46:16,800 --> 01:46:20,040
Speaker 1: your situation. Thanks for the email, Joanne writes in thank you, Rich,

2118
01:46:20,080 --> 01:46:22,120
Speaker 1: Your tips have helped me so much. Your most recent

2119
01:46:22,280 --> 01:46:25,400
Speaker 1: wise camera recommendation, I got it and I love it.

2120
01:46:25,680 --> 01:46:29,000
Speaker 1: Thanks again, Hope you had a great Thanksgiving. And Ted

2121
01:46:29,040 --> 01:46:31,600
Speaker 1: from Palm Springs rites in Happy Thanksgiving, Rich, thanks for

2122
01:46:31,640 --> 01:46:35,120
Speaker 1: your wonderful radio program. We can hear you in the desert.

2123
01:46:35,720 --> 01:46:38,320
Speaker 1: I love that. And then we got a question from

2124
01:46:38,479 --> 01:46:41,960
Speaker 1: Cat and Sacramento. I enjoy and value your radio show.

2125
01:46:42,000 --> 01:46:45,599
Speaker 1: Your excellent topics are easy to understand and provide us

2126
01:46:45,680 --> 01:46:50,000
Speaker 1: less tech savvy users helpful information. I heard about your

2127
01:46:50,040 --> 01:46:52,640
Speaker 1: cat Jubilee, and I want to know what happened. Is

2128
01:46:52,640 --> 01:46:56,400
Speaker 1: it a foster fail? We still have Jubilee. It's been

2129
01:46:56,439 --> 01:47:00,920
Speaker 1: about sixty nine or seventy days. I don't know if

2130
01:47:00,920 --> 01:47:03,320
Speaker 1: it's a fail just yet, but it's certainly feeling that way.

2131
01:47:03,600 --> 01:47:06,080
Speaker 2: But she is up for adoption. She is a cute

2132
01:47:06,080 --> 01:47:06,960
Speaker 2: cat that's gonna do it.

2133
01:47:06,960 --> 01:47:08,760
Speaker 1: You can find links on the website, rich on tech

2134
01:47:08,800 --> 01:47:11,559
Speaker 1: dot tv. I'm on social media at rich on Tech.

2135
01:47:11,640 --> 01:47:14,200
Speaker 1: Next week, how to protect yourself from deep fakes, and

2136
01:47:14,280 --> 01:47:16,040
Speaker 1: the new app that helps you keep track of your

2137
01:47:16,080 --> 01:47:17,440
Speaker 1: babies milestones.

2138
01:47:17,680 --> 01:47:19,599
Speaker 2: Thanks for listening to rich on Tech.