1
00:00:01,480 --> 00:00:03,760
Speaker 1: The Jubil Show on demand.

2
00:00:03,960 --> 00:00:06,000
Speaker 2: It's another Jewbile phone Frank.

3
00:00:06,000 --> 00:00:07,640
Speaker 1: Weekday mornings on the twenties.

4
00:00:15,600 --> 00:00:20,440
Speaker 2: Hello, yeah, Hi, this is Parker calling from salon. I

5
00:00:20,480 --> 00:00:23,640
Speaker 2: was looking for page. Oh Hi, Yeah, this is she

6
00:00:24,680 --> 00:00:31,560
Speaker 2: Hey Hey, So yeah, I guess there was a complaint,

7
00:00:31,680 --> 00:00:35,320
Speaker 2: So calling you back to ask about that. I know

8
00:00:35,400 --> 00:00:38,040
Speaker 2: I'm not the one. I'm not the stylist who worked

9
00:00:38,040 --> 00:00:41,320
Speaker 2: on you, but I am one of the co owners

10
00:00:41,479 --> 00:00:44,479
Speaker 2: of the salons, so I figured that I would call

11
00:00:44,520 --> 00:00:47,159
Speaker 2: you back and find out what the problem was.

12
00:00:48,880 --> 00:00:52,440
Speaker 1: Uh, have I offend you? I'm so sorry. Have I

13
00:00:52,479 --> 00:00:55,520
Speaker 1: offended you? I've not met and I'm not. I'm not

14
00:00:55,600 --> 00:00:57,480
Speaker 1: mad at you because you weren't my stylist.

15
00:00:57,760 --> 00:01:00,600
Speaker 2: But anyway, so here's the situation, and.

16
00:01:00,600 --> 00:01:03,880
Speaker 1: I'm happy to send you photos if you'd like. Basically,

17
00:01:03,920 --> 00:01:07,160
Speaker 1: I came in with a reference photo and I.

18
00:01:07,160 --> 00:01:08,360
Speaker 2: Wanted to do something a little bit.

19
00:01:11,240 --> 00:01:13,480
Speaker 1: No, it's not j Lo. It was not j Los,

20
00:01:13,480 --> 00:01:16,520
Speaker 1: a photo I found on pintris from stock model.

21
00:01:16,840 --> 00:01:18,200
Speaker 2: Well, first of all, I want to stop you right there.

22
00:01:18,240 --> 00:01:20,480
Speaker 2: I want to stop you right there before you go

23
00:01:20,560 --> 00:01:23,000
Speaker 2: down the road anymore. I'm going to say, if you

24
00:01:23,040 --> 00:01:26,360
Speaker 2: brought in a picture to show the stylist some inspo

25
00:01:27,040 --> 00:01:30,319
Speaker 2: and our stylist of the hair that way, that's probably

26
00:01:30,319 --> 00:01:32,560
Speaker 2: more of a you problem than us problems. So that's

27
00:01:32,560 --> 00:01:34,399
Speaker 2: probably a you problem.

28
00:01:34,440 --> 00:01:36,880
Speaker 1: Well, you don't have to be a condescending to me, Parker.

29
00:01:37,200 --> 00:01:40,400
Speaker 1: I called because I'm not satisfied with my service, right,

30
00:01:40,480 --> 00:01:42,840
Speaker 1: and now I'm feeling like your entire salon is just

31
00:01:42,840 --> 00:01:46,880
Speaker 1: a bunch of right and any kind of standard or

32
00:01:46,880 --> 00:01:50,280
Speaker 1: hold up any kind of responsibility for the quality of

33
00:01:50,320 --> 00:01:51,080
Speaker 1: their work.

34
00:01:51,120 --> 00:01:54,800
Speaker 2: Right, Okay, Parker, yep, mm hmm.

35
00:01:55,520 --> 00:01:57,640
Speaker 1: Have I have I offended you?

36
00:01:57,680 --> 00:02:00,320
Speaker 2: No, I'm sorry. I'm just listening, all right.

37
00:02:00,320 --> 00:02:03,520
Speaker 1: But the way that you just keep going right, right,

38
00:02:03,800 --> 00:02:07,800
Speaker 1: it's like you're all right. I don't know how you

39
00:02:07,880 --> 00:02:09,760
Speaker 1: stay in business if this is the way that you

40
00:02:09,880 --> 00:02:11,959
Speaker 1: treat your paying customers. It's because we have and I

41
00:02:12,000 --> 00:02:14,000
Speaker 1: swear to God, Parker, if you if you do not

42
00:02:14,240 --> 00:02:18,639
Speaker 1: issue me a refund or some sort of corrective service, right,

43
00:02:18,880 --> 00:02:22,480
Speaker 1: I have no qualms with trashing your business. Else I

44
00:02:22,560 --> 00:02:26,160
Speaker 1: will post photos of my hair right your name, specifically,

45
00:02:26,240 --> 00:02:29,160
Speaker 1: I will post the name of the society. Yeah toured

46
00:02:29,240 --> 00:02:32,880
Speaker 1: my hair? Yeah yeah, Parker. How does it feel to

47
00:02:32,960 --> 00:02:33,720
Speaker 1: go bankrupt?

48
00:02:33,880 --> 00:02:34,240
Speaker 2: Parker?

49
00:02:34,760 --> 00:02:37,400
Speaker 1: I going to have your business taken down Parker.

50
00:02:38,040 --> 00:02:41,120
Speaker 2: So I don't know what I did in this conversation

51
00:02:41,320 --> 00:02:42,959
Speaker 2: to get that kind of reaction from you, but I

52
00:02:43,040 --> 00:02:45,880
Speaker 2: do care about customer service and I want to try

53
00:02:45,880 --> 00:02:48,480
Speaker 2: to make it right for you. But I don't understand

54
00:02:48,919 --> 00:02:52,399
Speaker 2: where that is coming from. So I'm gonna say that's

55
00:02:52,480 --> 00:02:54,720
Speaker 2: also a you problem, not enough problem.

56
00:02:56,240 --> 00:02:59,040
Speaker 1: Okay, okay, Well I sort of feel like this conversation

57
00:02:59,160 --> 00:03:03,680
Speaker 1: is absolutely going nowhere, and my husband's lawyer, I feel

58
00:03:03,680 --> 00:03:07,359
Speaker 1: like taking you back to small clay, right, okay, right

59
00:03:08,400 --> 00:03:12,160
Speaker 1: right right? Seriously, seriously, is this how you would treat

60
00:03:12,240 --> 00:03:14,400
Speaker 1: somebody if I were if I were famous? Is this

61
00:03:14,520 --> 00:03:16,639
Speaker 1: how you would treat me because I paid full price

62
00:03:16,720 --> 00:03:17,960
Speaker 1: for an expensive service?

63
00:03:18,200 --> 00:03:21,560
Speaker 2: Right? Okay? I didn't ask, actually, and I should know this.

64
00:03:21,680 --> 00:03:23,239
Speaker 2: Who was your stylist when you came in?

65
00:03:24,919 --> 00:03:26,840
Speaker 1: His name was? I think it was Sean?

66
00:03:27,520 --> 00:03:32,840
Speaker 2: Oh right, well he sucks, so yeah, you shouldn't have

67
00:03:32,880 --> 00:03:36,000
Speaker 2: booked with him, and that is probably kind of a

68
00:03:36,040 --> 00:03:36,960
Speaker 2: you problem.

69
00:03:36,680 --> 00:03:42,480
Speaker 1: As well, right right right, Okay, I'm taking I have

70
00:03:42,640 --> 00:03:50,040
Speaker 1: a teeny so I hate my job. Why are you laughing?

71
00:03:51,520 --> 00:03:53,880
Speaker 2: Because this is actually Jewel from the Jewel Show doing

72
00:03:53,920 --> 00:03:56,080
Speaker 2: a phone brank on you and your sister Natalie set

73
00:03:56,120 --> 00:04:01,520
Speaker 2: you up. It's a joke. She said that you got

74
00:04:01,560 --> 00:04:03,440
Speaker 2: a haircut you didn't like very much the other day

75
00:04:03,480 --> 00:04:04,960
Speaker 2: and wanted me to call from the salon and just

76
00:04:05,040 --> 00:04:05,640
Speaker 2: be a jerk to you.

77
00:04:05,760 --> 00:04:11,839
Speaker 1: So I'm literally sweating right and sweating right right.

78
00:04:12,240 --> 00:04:16,400
Speaker 2: My god, oh my god. Wake up every morning with

79
00:04:16,600 --> 00:04:19,600
Speaker 2: jubile Phone Franks weekday mornings on the twenties,