1 00:00:00,480 --> 00:00:10,520 Speaker 1: It's another jewbile phone frame Mornings on the twenties. Hello, yeah, Hi, 2 00:00:10,560 --> 00:00:12,399 Speaker 1: this is Peede Egans call from bank. There's been a 3 00:00:12,440 --> 00:00:13,680 Speaker 1: problem with the account and need to make sure this 4 00:00:13,720 --> 00:00:19,520 Speaker 1: is Craig. What hello, I'm sorry about that. Maybe I 5 00:00:19,520 --> 00:00:22,279 Speaker 1: should slow down a little bit. This Pete Eagans are 6 00:00:22,320 --> 00:00:24,200 Speaker 1: called from There's been a problem with your account and 7 00:00:24,280 --> 00:00:25,119 Speaker 1: you talked to Craig. 8 00:00:26,239 --> 00:00:26,560 Speaker 2: You know what. 9 00:00:26,600 --> 00:00:28,880 Speaker 3: I'm so sorry. I still really didn't get what you 10 00:00:28,920 --> 00:00:29,240 Speaker 3: were saying. 11 00:00:29,280 --> 00:00:35,680 Speaker 1: You're mamte sorry about that. I let me slow it down, 12 00:00:35,840 --> 00:00:38,800 Speaker 1: Slow it down, soload down. My name is Pete Eakins 13 00:00:38,800 --> 00:00:41,159 Speaker 1: and I'm calling from bank and I was looking for 14 00:00:41,200 --> 00:00:43,879 Speaker 1: our customer, Craig, who has an account with us, because 15 00:00:44,280 --> 00:00:46,959 Speaker 1: this morning there has been a huge data breach and 16 00:00:47,000 --> 00:00:50,159 Speaker 1: we are calling accounts that have been compromised and we 17 00:00:50,200 --> 00:00:51,720 Speaker 1: need to talk to the account holder. 18 00:00:53,800 --> 00:00:57,080 Speaker 3: Oh wow, okay, yeah that's me. And you said your 19 00:00:57,120 --> 00:00:58,200 Speaker 3: name was YOURBA. 20 00:00:58,000 --> 00:01:02,560 Speaker 1: Macas Pete Eakins. But you apologize if I, you know, 21 00:01:02,640 --> 00:01:05,200 Speaker 1: kind of talking a little fast or anything. I had 22 00:01:05,200 --> 00:01:07,600 Speaker 1: some YERBA mate this morning. 23 00:01:08,720 --> 00:01:13,760 Speaker 3: So yeah, your account said yeah, sorry, yeah, I just 24 00:01:13,800 --> 00:01:14,640 Speaker 3: like turn on here. 25 00:01:14,720 --> 00:01:15,960 Speaker 1: You're trying to heerba mate. 26 00:01:17,560 --> 00:01:18,560 Speaker 3: I don't know what that is. 27 00:01:18,920 --> 00:01:21,520 Speaker 1: Oh yeah, it's a Brazilian kind of energy drink thing thing, 28 00:01:21,600 --> 00:01:24,480 Speaker 1: but being I don't drink a lot of caffeine or 29 00:01:24,480 --> 00:01:26,160 Speaker 1: anything else like that. But but it's such a big 30 00:01:26,240 --> 00:01:28,200 Speaker 1: day with all these accounts of being drained to zero. 31 00:01:28,400 --> 00:01:30,399 Speaker 1: I gotta, you know, get all these phone calls in. 32 00:01:30,440 --> 00:01:31,880 Speaker 1: So I figured I need some energy. And one of 33 00:01:31,880 --> 00:01:33,880 Speaker 1: my coworkers has job mate, so I was like, let 34 00:01:33,880 --> 00:01:35,960 Speaker 1: me try the mate, and then I took it and whoa, 35 00:01:36,280 --> 00:01:41,080 Speaker 1: oh boys got me all geeked up. So yeah, uh. 36 00:01:40,319 --> 00:01:44,440 Speaker 2: Huh, okay, wait, you said that there's a data breach 37 00:01:44,600 --> 00:01:45,840 Speaker 2: and my account is affected. 38 00:01:46,000 --> 00:01:48,240 Speaker 1: Dong to Dong Kong Kong, I like going to the 39 00:01:48,280 --> 00:01:55,280 Speaker 1: bank house. I'm down, Get you down, I'm sorry. What 40 00:01:55,360 --> 00:01:56,560 Speaker 1: was saying? What was that? 41 00:01:57,880 --> 00:01:58,600 Speaker 3: What were you saying? 42 00:01:59,520 --> 00:01:59,920 Speaker 2: Cisco? 43 00:02:00,600 --> 00:02:03,080 Speaker 1: Yeah, that's the Dong song? You remember that song? It 44 00:02:03,240 --> 00:02:05,480 Speaker 1: just came on the radio. At the desk next to me. 45 00:02:05,920 --> 00:02:09,280 Speaker 1: I'm so sorry. I cannot concentrate at all. And this 46 00:02:09,400 --> 00:02:10,000 Speaker 1: is very. 47 00:02:09,840 --> 00:02:14,480 Speaker 3: Important you called me. I agree, it's very important. 48 00:02:14,480 --> 00:02:17,600 Speaker 1: I'm gonna put you on hold because I'm not that 49 00:02:17,760 --> 00:02:20,360 Speaker 1: I don't think, and then maybe you can find somebody else. Yeah, 50 00:02:20,400 --> 00:02:22,000 Speaker 1: I don't think I'm doing the best on my customer 51 00:02:22,040 --> 00:02:23,519 Speaker 1: service today because of the year. Wi Matte. 52 00:02:25,040 --> 00:02:28,400 Speaker 3: Great, I would agree with that. This sounds important. Yeah, 53 00:02:28,400 --> 00:02:29,959 Speaker 3: I'm gonna put you on you put somebody else on 54 00:02:30,000 --> 00:02:30,400 Speaker 3: the phone. 55 00:02:30,760 --> 00:02:32,920 Speaker 1: Yeah, I'll send it to somebody else. Okay. Well a second, 56 00:02:33,760 --> 00:02:35,239 Speaker 1: Oh your heart begs. 57 00:02:35,240 --> 00:02:36,000 Speaker 4: This is Truvor. 58 00:02:36,000 --> 00:02:36,800 Speaker 1: How can I help you? 59 00:02:37,600 --> 00:02:38,840 Speaker 3: Hi, Trevor. My name is Craig. 60 00:02:38,880 --> 00:02:41,639 Speaker 2: I got a call about some accounts being drained or 61 00:02:41,639 --> 00:02:44,359 Speaker 2: a data breach, and some like transferred me to you. 62 00:02:44,840 --> 00:02:49,600 Speaker 3: Okay, yeah, yeah, yes, puld the account and you well okay, 63 00:02:50,560 --> 00:02:52,359 Speaker 3: and by the way, like, I'm just sorry. 64 00:02:52,440 --> 00:02:54,840 Speaker 2: The last person was not helpful in any way, do 65 00:02:54,880 --> 00:02:57,320 Speaker 2: you I don't remember their name. He just kept talking 66 00:02:57,320 --> 00:03:02,120 Speaker 2: about you're but mate and was not helpful. 67 00:03:03,360 --> 00:03:03,840 Speaker 3: The manager. 68 00:03:04,320 --> 00:03:07,440 Speaker 4: Yeah, so you must have been talking to Pete Deakins, 69 00:03:07,440 --> 00:03:11,720 Speaker 4: because it's been a crazy day here so far, because 70 00:03:11,760 --> 00:03:14,040 Speaker 4: you know, some of our customers accounts are being drained 71 00:03:14,040 --> 00:03:16,840 Speaker 4: to zero. We don't know where the cyber attack is 72 00:03:16,840 --> 00:03:17,440 Speaker 4: coming from. 73 00:03:17,800 --> 00:03:20,000 Speaker 1: And so he had some. 74 00:03:21,120 --> 00:03:23,680 Speaker 2: Am I okay, but am I the one who's like 75 00:03:23,760 --> 00:03:25,800 Speaker 2: account is being drained to zero because no one has 76 00:03:25,800 --> 00:03:26,880 Speaker 2: told me anything yet. Yeah. 77 00:03:26,919 --> 00:03:30,200 Speaker 4: So he had Yerba Mate, which is like a energy drink, 78 00:03:30,320 --> 00:03:32,880 Speaker 4: is like a you know, energy drink from I think 79 00:03:32,919 --> 00:03:35,760 Speaker 4: it's from like Priscilla or something. I never heard of it, 80 00:03:35,840 --> 00:03:39,240 Speaker 4: but they asked me for if I wanted some Herba Mate, 81 00:03:39,520 --> 00:03:40,400 Speaker 4: and I want. 82 00:03:40,280 --> 00:03:41,120 Speaker 3: To move on. Let's move on. 83 00:03:41,200 --> 00:03:42,520 Speaker 2: Let's move on from the Yerbamate. 84 00:03:42,760 --> 00:03:44,560 Speaker 3: Okay, I'm sorry. I shouldn't have brought that up. 85 00:03:44,640 --> 00:03:45,640 Speaker 1: Yeah, yeah, and. 86 00:03:47,240 --> 00:03:49,520 Speaker 2: The Brazilian No, I need to know if my account 87 00:03:49,560 --> 00:03:52,680 Speaker 2: is being drained, Like what what is. 88 00:03:52,640 --> 00:03:57,840 Speaker 4: Happenings for the name? Oh oh, okay, So I'm sorry. 89 00:03:58,600 --> 00:04:01,680 Speaker 4: I just was talking to my mom. 90 00:04:02,000 --> 00:04:05,040 Speaker 3: What the Who's what? Why are you talking to your mom? 91 00:04:05,080 --> 00:04:07,040 Speaker 3: Does your mom? Is your mom? Like the manager? 92 00:04:08,520 --> 00:04:08,960 Speaker 2: I talk to you? 93 00:04:10,640 --> 00:04:12,240 Speaker 3: What is happening right now? 94 00:04:12,240 --> 00:04:15,080 Speaker 4: She's the manager, but like I want to get into 95 00:04:15,160 --> 00:04:18,039 Speaker 4: the banking business as well, And so it was she 96 00:04:18,120 --> 00:04:20,680 Speaker 4: said I could come with her to work today and 97 00:04:20,720 --> 00:04:23,400 Speaker 4: so like I'm handling some phone calls. 98 00:04:23,640 --> 00:04:27,240 Speaker 2: You would think when there's a huge data breach or 99 00:04:27,240 --> 00:04:29,880 Speaker 2: a cyber attack or whatever, it's not time to put 100 00:04:29,880 --> 00:04:32,560 Speaker 2: your kid on the phone and act like a damn moron. 101 00:04:33,200 --> 00:04:34,320 Speaker 3: Let me talk to your mom. 102 00:04:34,240 --> 00:04:37,440 Speaker 2: Or somebody who knows what is happening right now. 103 00:04:37,880 --> 00:04:40,080 Speaker 3: This is not a business, is Craig. 104 00:04:40,160 --> 00:04:43,120 Speaker 1: This is actually Jubil from The Jubil Show doing a 105 00:04:43,160 --> 00:04:45,839 Speaker 1: phone prank on you and your wife set you up. 106 00:04:47,040 --> 00:04:50,680 Speaker 1: Oh what is a joke. 107 00:04:52,120 --> 00:04:55,479 Speaker 3: Oh my god, it has to be a joke. 108 00:04:55,600 --> 00:04:56,640 Speaker 2: I'm like, what the hell? 109 00:04:56,760 --> 00:04:58,600 Speaker 3: That is my bank, that's my real bank. 110 00:04:59,800 --> 00:05:04,719 Speaker 1: I'm wake up every morning with Jubile phone Franks weekday 111 00:05:04,760 --> 00:05:06,040 Speaker 1: mornings on the twenties,