1 00:00:20,840 --> 00:00:23,760 Speaker 1: Ronan. When you march into your mechanic the next time 2 00:00:23,800 --> 00:00:27,040 Speaker 1: and you've got something non check engine light related, you 3 00:00:27,040 --> 00:00:29,840 Speaker 1: almost want to ask them, Hey, make sure you scan 4 00:00:29,960 --> 00:00:32,240 Speaker 1: it for codes, because you'll be surprised what you're gonna find. 5 00:00:32,320 --> 00:00:35,320 Speaker 1: The Car Doctor. Maybe it's time to find that first 6 00:00:35,360 --> 00:00:38,240 Speaker 1: time dream car, that car that has evaded you since 7 00:00:38,320 --> 00:00:41,040 Speaker 1: high school. Welcome to the radio home of ron and 8 00:00:41,120 --> 00:00:45,800 Speaker 1: Anian the Car Doctor. Since this is where car owners 9 00:00:45,840 --> 00:00:50,240 Speaker 1: the world overturned to for their definitive opinion on automotive repair. 10 00:00:50,760 --> 00:00:53,519 Speaker 1: If your mechanics giving you a busy signal, pick up 11 00:00:53,560 --> 00:00:57,080 Speaker 1: the phone and call in. The garage doors are open, 12 00:00:57,240 --> 00:01:00,200 Speaker 1: but I am here to take your calls. At six 13 00:01:01,680 --> 00:01:10,640 Speaker 1: mothers old and began to tremble, and she followed against 14 00:01:10,800 --> 00:01:18,160 Speaker 1: tears in her eyes, but they came on a shame 15 00:01:19,240 --> 00:01:25,960 Speaker 1: because there was no name, and she knew that her soldiers. 16 00:01:28,760 --> 00:01:38,880 Speaker 1: And now he's running. Hey, welcome running the name of 17 00:01:38,880 --> 00:01:40,520 Speaker 1: the Car Doctor. Here a little bit of a somber 18 00:01:40,520 --> 00:01:43,000 Speaker 1: note as we kick off this Memorial Day edition of 19 00:01:43,040 --> 00:01:45,600 Speaker 1: The Car Doctor. Just a word to the y so 20 00:01:45,640 --> 00:01:47,240 Speaker 1: that we're all aware, and I know we are. I 21 00:01:47,319 --> 00:01:50,720 Speaker 1: just want to repeat it that Memorial Day isn't happy 22 00:01:50,720 --> 00:01:54,320 Speaker 1: Memorial Day. Memorial Day is about the fallen, about those 23 00:01:54,360 --> 00:01:56,200 Speaker 1: that gave all so that we can be here and 24 00:01:56,240 --> 00:01:59,960 Speaker 1: be free today and and be safe and enjoy ourselves. 25 00:02:00,040 --> 00:02:03,120 Speaker 1: Is this weekend like all weekends, and UM, we give 26 00:02:03,160 --> 00:02:05,760 Speaker 1: thanks and thoughts to them in prayers for those that 27 00:02:05,800 --> 00:02:08,079 Speaker 1: are no longer with us. God bless our troops. Rod 28 00:02:08,080 --> 00:02:11,480 Speaker 1: and Nanny in the car doctor here at zero zero zero. 29 00:02:11,520 --> 00:02:13,760 Speaker 1: That's the phone number, and we're here to take your 30 00:02:13,800 --> 00:02:17,200 Speaker 1: questions and answer all your car repair car repair related 31 00:02:17,200 --> 00:02:19,600 Speaker 1: issues as we always do each and every week. I'm 32 00:02:19,600 --> 00:02:21,680 Speaker 1: a little horse. This week I picked up a I'm 33 00:02:21,720 --> 00:02:23,799 Speaker 1: not sure what it was, an allergy or something this week. 34 00:02:23,880 --> 00:02:26,680 Speaker 1: So UM, I apologize for that. If it doesn't sound 35 00:02:26,720 --> 00:02:29,160 Speaker 1: like me, it's really me. I'm here. UM, I'll prove 36 00:02:29,200 --> 00:02:31,839 Speaker 1: it to you. I'll start answering questions in a little bit. UM. 37 00:02:31,919 --> 00:02:35,040 Speaker 1: A couple of comments. That second hour today, this is 38 00:02:35,040 --> 00:02:37,079 Speaker 1: the this is ther first hour, but the second hour 39 00:02:37,160 --> 00:02:40,040 Speaker 1: today we have lined up Stephen and Nanny and First 40 00:02:40,040 --> 00:02:43,160 Speaker 1: Lieutenant Steven Nanian, Uncle Steve. Um, he's gonna be with us, 41 00:02:43,240 --> 00:02:46,079 Speaker 1: ninety five years young and going strong. We wanted to 42 00:02:46,080 --> 00:02:47,680 Speaker 1: get him in here. As many times as we can 43 00:02:48,200 --> 00:02:50,320 Speaker 1: and a little thought about Memorial Day from him, and 44 00:02:50,360 --> 00:02:52,280 Speaker 1: I'm sure we can squeeze a few war stories out 45 00:02:52,320 --> 00:02:54,960 Speaker 1: of him as we step out of um we step 46 00:02:55,000 --> 00:02:57,960 Speaker 1: out of repairing cars every year here on the Memorial 47 00:02:58,080 --> 00:03:00,320 Speaker 1: Day edition, and we kind of let Uncle's Eve have 48 00:03:00,400 --> 00:03:03,720 Speaker 1: the stage for ten minutes and talk about, well, talk 49 00:03:03,760 --> 00:03:05,840 Speaker 1: about what Memorial Day is. And we think that's important. 50 00:03:05,880 --> 00:03:08,360 Speaker 1: So we're gonna be here doing that second hour. But 51 00:03:08,400 --> 00:03:10,080 Speaker 1: I am here this hour to take your questions at 52 00:03:10,360 --> 00:03:13,840 Speaker 1: five zero nine zero zero, keeping in mind that that 53 00:03:13,960 --> 00:03:17,560 Speaker 1: is you can call that number anytime, day or night 54 00:03:17,600 --> 00:03:19,240 Speaker 1: leave a message. We are live on the air on 55 00:03:19,280 --> 00:03:22,520 Speaker 1: the network Saturday afternoons two to four pm Eastern Time, 56 00:03:23,040 --> 00:03:25,720 Speaker 1: and we then start out on the rest of the affiliates. 57 00:03:25,720 --> 00:03:28,160 Speaker 1: Some of the affiliates taken on podcast and are taking 58 00:03:28,160 --> 00:03:29,640 Speaker 1: on the lay and so forth. But we are on 59 00:03:29,680 --> 00:03:32,320 Speaker 1: podcast at car Doctor show dot com as well as 60 00:03:32,360 --> 00:03:36,640 Speaker 1: tune in, iHeart and iTunes. This being Memorial Day and 61 00:03:36,680 --> 00:03:39,920 Speaker 1: the traditional start of the summer driving season or the 62 00:03:39,920 --> 00:03:42,680 Speaker 1: non traditional start of the summer driving season, whichever you 63 00:03:42,720 --> 00:03:44,440 Speaker 1: want to look at it, I want to talk a 64 00:03:44,440 --> 00:03:46,160 Speaker 1: little bit about an incident that happened at the shop 65 00:03:46,240 --> 00:03:47,640 Speaker 1: this week. And for those of you that follow the 66 00:03:47,640 --> 00:03:50,600 Speaker 1: show on Facebook, because we are on Facebook, Ronanini and 67 00:03:50,640 --> 00:03:53,280 Speaker 1: the Car Doctor, Um, you know what, this story is 68 00:03:54,440 --> 00:03:57,440 Speaker 1: Tuesday this week and we were busy this week. And 69 00:03:57,480 --> 00:04:00,120 Speaker 1: I think repair shops in general were probably busy you 70 00:04:00,200 --> 00:04:02,800 Speaker 1: this week because they're trying to get cars ready for um, 71 00:04:02,880 --> 00:04:05,360 Speaker 1: you know, Memorial Day weekend and the start of the 72 00:04:05,360 --> 00:04:07,600 Speaker 1: summer driving season and people are thinking about getting their 73 00:04:07,640 --> 00:04:10,040 Speaker 1: cars together. And it seems like we're going back to 74 00:04:10,080 --> 00:04:13,080 Speaker 1: more traditional ways now of being busy, uh, you know, 75 00:04:13,200 --> 00:04:17,760 Speaker 1: pre holiday and the shop was full. And understand that 76 00:04:17,880 --> 00:04:20,479 Speaker 1: running a repair shop is a difficult task at best, 77 00:04:20,600 --> 00:04:25,200 Speaker 1: because if you're doing it right, if you have two mechanics, 78 00:04:25,240 --> 00:04:27,279 Speaker 1: you have enough work for two. If you have three mechanics, 79 00:04:27,320 --> 00:04:29,680 Speaker 1: you have enough work for three. If you have four mechanics, 80 00:04:29,680 --> 00:04:31,640 Speaker 1: you have enough work for four, and so on. You 81 00:04:31,640 --> 00:04:34,200 Speaker 1: don't have two mechanics and enough work for one and 82 00:04:34,240 --> 00:04:36,400 Speaker 1: a half hoping somebody just happens to drop in. That's 83 00:04:36,440 --> 00:04:39,359 Speaker 1: not that's not any sound business model. Uh. You know, 84 00:04:39,440 --> 00:04:42,000 Speaker 1: General Mills doesn't make serial hoping that you know they're 85 00:04:42,000 --> 00:04:44,680 Speaker 1: gonna sell all of it and then you know, it's 86 00:04:45,080 --> 00:04:46,680 Speaker 1: they've they've got to have it planned out to the 87 00:04:46,760 --> 00:04:49,280 Speaker 1: nth degree of how much grain they're gonna need to make, 88 00:04:49,279 --> 00:04:51,159 Speaker 1: how many boxes of cereal for how many people are 89 00:04:51,200 --> 00:04:53,160 Speaker 1: gonna want it, and so on, And that's that's the 90 00:04:53,160 --> 00:04:58,480 Speaker 1: way any logical business model would work. Tuesday, mid morning, 91 00:04:59,520 --> 00:05:04,200 Speaker 1: a gentleman walked into the shop asking would we walk 92 00:05:04,279 --> 00:05:08,159 Speaker 1: down the street and change his flat tire. Now you 93 00:05:08,200 --> 00:05:10,520 Speaker 1: have to understand what the ramifications are in order to 94 00:05:10,520 --> 00:05:12,679 Speaker 1: go and change a flat tire and do road service. 95 00:05:13,040 --> 00:05:15,360 Speaker 1: It's a whole another set of it's a whole another 96 00:05:15,400 --> 00:05:19,000 Speaker 1: thought process. It's a service vehicle, it's a floor jack, 97 00:05:19,240 --> 00:05:21,920 Speaker 1: it's a portable gun, it's or a tire iron. It's 98 00:05:22,600 --> 00:05:28,039 Speaker 1: it's it's it's different, insurance, it's you know, it's different. Okay. 99 00:05:28,240 --> 00:05:31,159 Speaker 1: In forty three years of repairing cars, I've never offered 100 00:05:31,240 --> 00:05:34,720 Speaker 1: road service, never had the need because my next question 101 00:05:34,720 --> 00:05:38,080 Speaker 1: to him was do you have triple A? Do you 102 00:05:38,080 --> 00:05:40,919 Speaker 1: have some kind of roadside service or some type of 103 00:05:41,120 --> 00:05:46,120 Speaker 1: roadside assistance via your via your vehicle insurance. No, he 104 00:05:46,160 --> 00:05:48,960 Speaker 1: didn't have that. He didn't have insurance coverage, he didn't 105 00:05:48,960 --> 00:05:53,799 Speaker 1: have anyway means or possible way to change his flat 106 00:05:53,800 --> 00:05:57,159 Speaker 1: tire other than himself, and he had a bad back. 107 00:05:58,320 --> 00:06:00,520 Speaker 1: And this is where I kind of started scratch my head. 108 00:06:00,560 --> 00:06:02,760 Speaker 1: I said, now, this is an older person. This isn't 109 00:06:02,960 --> 00:06:05,680 Speaker 1: you know? This is somebody my generation? And I said 110 00:06:05,720 --> 00:06:09,600 Speaker 1: to myself, what's the thought process here? You know, what 111 00:06:09,640 --> 00:06:13,839 Speaker 1: do I do? Do I stop what I'm doing, send 112 00:06:13,880 --> 00:06:18,240 Speaker 1: myself or Danny to walk four blocks down the road 113 00:06:18,320 --> 00:06:20,680 Speaker 1: or drive the one of the truck's four blocks down 114 00:06:20,720 --> 00:06:22,000 Speaker 1: the road, and the hopes that we can get this 115 00:06:22,040 --> 00:06:25,320 Speaker 1: tire off that the spare holds air, which, by the way, 116 00:06:25,360 --> 00:06:28,159 Speaker 1: it didn't because after he got it changed, he drove 117 00:06:28,240 --> 00:06:29,840 Speaker 1: up on the spare and the spare only had three 118 00:06:29,880 --> 00:06:31,800 Speaker 1: pounds of air in it, so it was you know, 119 00:06:31,920 --> 00:06:36,320 Speaker 1: it wasn't in the greatest shape. Do I then hold 120 00:06:36,400 --> 00:06:40,200 Speaker 1: up the whole shop? Does? Does? Would you if this 121 00:06:40,240 --> 00:06:42,239 Speaker 1: was your car and your car was in for service 122 00:06:42,320 --> 00:06:43,440 Speaker 1: and I had to call you at the end of 123 00:06:43,440 --> 00:06:46,320 Speaker 1: the day and say, you know, I didn't get your 124 00:06:46,320 --> 00:06:48,280 Speaker 1: car done today because I had to help somebody change 125 00:06:48,279 --> 00:06:51,919 Speaker 1: a flat that wasn't scheduled. What do you do? What 126 00:06:52,040 --> 00:06:55,760 Speaker 1: is the obligation of the repair shop? In my mind, 127 00:06:56,000 --> 00:06:59,760 Speaker 1: in my book, the obligation of the repair shop is 128 00:06:59,839 --> 00:07:04,880 Speaker 1: to service the vehicles that are scheduled that day. You know, 129 00:07:05,720 --> 00:07:07,680 Speaker 1: as part of the conversation here is if you're gonna 130 00:07:07,680 --> 00:07:11,160 Speaker 1: play with gasoline, if you're going to not have roadside service, 131 00:07:11,200 --> 00:07:14,360 Speaker 1: if you're not going to have a plan. B. In 132 00:07:14,440 --> 00:07:17,520 Speaker 1: my mind, you're planning with gasoline. And if you choose 133 00:07:17,560 --> 00:07:19,800 Speaker 1: to do that, I'm not gonna set myself on fire 134 00:07:20,280 --> 00:07:22,960 Speaker 1: just to help you. It doesn't make any sense because 135 00:07:23,040 --> 00:07:25,240 Speaker 1: I can't go to the customers that are scheduled that 136 00:07:25,360 --> 00:07:28,200 Speaker 1: day and say, hey, your car is not done today 137 00:07:28,200 --> 00:07:29,920 Speaker 1: because I had to go help so and so. I 138 00:07:29,960 --> 00:07:33,840 Speaker 1: don't think that flies. I don't think that's fair. So 139 00:07:33,920 --> 00:07:37,480 Speaker 1: I guess the point of this is it's Memorial Day. 140 00:07:37,640 --> 00:07:39,280 Speaker 1: I don't care where you get it, I don't care 141 00:07:39,320 --> 00:07:41,720 Speaker 1: how you do it. But you need to think ahead. 142 00:07:41,760 --> 00:07:44,280 Speaker 1: Not only do you need to get the car, sort 143 00:07:44,360 --> 00:07:48,120 Speaker 1: it out and checked over and look at the basics tires, breaks, 144 00:07:48,240 --> 00:07:51,720 Speaker 1: fluid service, maintenance, et cetera. You've got to think about 145 00:07:51,760 --> 00:07:54,200 Speaker 1: the what if. You've got to think about what if 146 00:07:54,240 --> 00:07:57,240 Speaker 1: you get a flat? What's going to happen? I have 147 00:07:57,320 --> 00:07:59,760 Speaker 1: triple A. I think I could change a flat. I 148 00:07:59,760 --> 00:08:01,320 Speaker 1: could probably even change a flat on the side of 149 00:08:01,360 --> 00:08:04,680 Speaker 1: the road in the dark, in the rain. But the 150 00:08:04,720 --> 00:08:07,520 Speaker 1: point is I've got to have triple A because I 151 00:08:07,520 --> 00:08:09,600 Speaker 1: never know what else I'm gonna need. I never know 152 00:08:10,160 --> 00:08:12,160 Speaker 1: who's gonna be in the vehicle. Maybe it won't be me, 153 00:08:12,240 --> 00:08:14,760 Speaker 1: maybe it'll be a family member, and they're gonna need 154 00:08:14,800 --> 00:08:18,320 Speaker 1: somebody to come out and change attire. So please please 155 00:08:18,760 --> 00:08:22,120 Speaker 1: think ahead and think about your repair shop, think about 156 00:08:22,400 --> 00:08:26,640 Speaker 1: their responsibilities, think about their obligations, and try not to 157 00:08:26,680 --> 00:08:30,080 Speaker 1: put them in a bad situation thinking just because it's you, 158 00:08:30,160 --> 00:08:32,400 Speaker 1: they should go the extra mile. They go the extra 159 00:08:32,440 --> 00:08:35,720 Speaker 1: mile because they choose to or able to based on 160 00:08:35,760 --> 00:08:39,719 Speaker 1: their workload. But they're not obligated to because their obligation 161 00:08:39,800 --> 00:08:42,120 Speaker 1: is to people that cars are already in the book 162 00:08:42,360 --> 00:08:44,920 Speaker 1: and in the shop on the lift getting worked on. 163 00:08:45,440 --> 00:08:48,000 Speaker 1: Just some opening thoughts. Hello and welcome Ron and any 164 00:08:48,000 --> 00:08:52,320 Speaker 1: in the Car Doctor once again, zero zero zero. Let's 165 00:08:52,320 --> 00:08:54,360 Speaker 1: pull over and take applause when the car Doctor returns, 166 00:08:54,360 --> 00:09:02,400 Speaker 1: will kick the garage doors wide open. Stay tuned. Hey, 167 00:09:02,480 --> 00:09:06,520 Speaker 1: welcome back of the Car Doctor. Zero nine zero zero. 168 00:09:06,960 --> 00:09:09,360 Speaker 1: That is the car Doctor phone number. Give us a 169 00:09:09,360 --> 00:09:10,760 Speaker 1: call and we'll be glad to talk to you about 170 00:09:10,800 --> 00:09:12,439 Speaker 1: your car problem and help you out, just like we'll 171 00:09:12,440 --> 00:09:14,960 Speaker 1: do here. Let's go over and talk to Tom in Newbern, 172 00:09:15,080 --> 00:09:18,079 Speaker 1: North Carolina. And look at this a blast from the past. 173 00:09:18,920 --> 00:09:22,760 Speaker 1: Tom Lawlor, How the heck are you, buddy? I'm doing fine? 174 00:09:22,800 --> 00:09:25,280 Speaker 1: How are you doing, sir? Couldn't be better, man, couldn't 175 00:09:25,280 --> 00:09:29,320 Speaker 1: be better. Are you ready for a black and white cookie? Oh? 176 00:09:29,400 --> 00:09:32,400 Speaker 1: I haven't had one since I left. Yeah, it's uh 177 00:09:32,440 --> 00:09:34,560 Speaker 1: for everyone else's benefit. Tom and I worked together at 178 00:09:34,720 --> 00:09:37,400 Speaker 1: w R Radio in New York, uh five years ago, 179 00:09:37,480 --> 00:09:41,960 Speaker 1: now right, Tom, that's about right. Tom was my afternoon 180 00:09:41,960 --> 00:09:43,720 Speaker 1: engineer when we did the show out of New York, 181 00:09:44,400 --> 00:09:45,880 Speaker 1: based out of New York at the time. We're still 182 00:09:45,920 --> 00:09:48,520 Speaker 1: in New York obviously. Um. And we used to have 183 00:09:48,559 --> 00:09:50,199 Speaker 1: a good time. And as Tom always said, I was 184 00:09:50,200 --> 00:09:52,000 Speaker 1: the only host that ever brought everybody black and white 185 00:09:52,040 --> 00:09:54,520 Speaker 1: cookies in the station. Um. And we always had a 186 00:09:54,520 --> 00:09:58,400 Speaker 1: good time black and white cookie parties on Saturday afternoon. So, um, 187 00:09:58,440 --> 00:09:59,839 Speaker 1: just a good time. What can I do for you 188 00:09:59,920 --> 00:10:03,559 Speaker 1: to Tom? Well, I have a little problem with my 189 00:10:03,640 --> 00:10:08,080 Speaker 1: ninety eight Crown VIC and it's the civilian version, not 190 00:10:08,240 --> 00:10:10,920 Speaker 1: the interceptor, but it does have the dual exhaust in 191 00:10:11,200 --> 00:10:16,120 Speaker 1: some performance options. But my mileage has been slipping lately, 192 00:10:17,640 --> 00:10:21,680 Speaker 1: and it sometimes has a hard time starting in the morning. 193 00:10:22,679 --> 00:10:27,319 Speaker 1: And if I'm gently accelerating between about forty and fifty, 194 00:10:27,640 --> 00:10:31,000 Speaker 1: it sometimes feels like the transmission is slipping a little bit. 195 00:10:31,440 --> 00:10:35,280 Speaker 1: But I just had the trans service not two or 196 00:10:35,320 --> 00:10:38,040 Speaker 1: three months ago. I had the flu exchanged and the 197 00:10:38,080 --> 00:10:40,880 Speaker 1: filters changed, and my mechanics said that the car was 198 00:10:40,960 --> 00:10:45,400 Speaker 1: running perfectly. So let's just take it one piece of 199 00:10:45,440 --> 00:10:47,960 Speaker 1: a time, and let's start with the trans comment. What 200 00:10:48,120 --> 00:10:51,600 Speaker 1: makes you think the trans is slipping? Well, I don't 201 00:10:51,600 --> 00:10:56,560 Speaker 1: think the trans is slipping because it shifts through his glass. 202 00:10:56,960 --> 00:10:59,800 Speaker 1: It never is hunting for a year. It never slips 203 00:10:59,800 --> 00:11:03,559 Speaker 1: out of overdrive. It just feels like it's flipping a 204 00:11:03,640 --> 00:11:06,240 Speaker 1: little bit, like there's a little bit of hesitations when 205 00:11:06,280 --> 00:11:09,960 Speaker 1: gently accelerated. So do you think that's in the transit. 206 00:11:10,080 --> 00:11:11,480 Speaker 1: Do you get a sense that it could be in 207 00:11:11,520 --> 00:11:13,640 Speaker 1: the engine? Is it? Is it a buck like like 208 00:11:14,120 --> 00:11:17,680 Speaker 1: you know, like a mist that the car jerks. The 209 00:11:17,760 --> 00:11:20,439 Speaker 1: car dirks a little bit, but the chick engine light 210 00:11:20,520 --> 00:11:25,240 Speaker 1: never comes off. And I changed the spark plugs because 211 00:11:25,320 --> 00:11:29,400 Speaker 1: the vehicle was driven by an elderly person to the 212 00:11:29,440 --> 00:11:31,360 Speaker 1: life of the car before it was sold to me, 213 00:11:32,360 --> 00:11:35,760 Speaker 1: and it had has relatively low mileage. I've purchased a 214 00:11:35,760 --> 00:11:39,040 Speaker 1: car with eighty seven thousand miles on it and the 215 00:11:39,080 --> 00:11:42,959 Speaker 1: plugs are never changed. They're the original plugs. So I 216 00:11:43,160 --> 00:11:46,920 Speaker 1: changed the plugs and the mileage got better. The car 217 00:11:46,960 --> 00:11:51,000 Speaker 1: was running smoother, and but now again my mileage is slipped. 218 00:11:51,120 --> 00:11:54,360 Speaker 1: My driving habits haven't changed. I put ethanol free gasoline 219 00:11:54,360 --> 00:11:58,240 Speaker 1: in it, and again in the morning, it has a 220 00:11:58,280 --> 00:12:00,839 Speaker 1: harder time starting than it used to. And I'm not 221 00:12:00,880 --> 00:12:05,600 Speaker 1: sure if that's if that's the coil packs going bad 222 00:12:05,800 --> 00:12:09,680 Speaker 1: or something else. Thinky going on with you know, Tom. 223 00:12:09,720 --> 00:12:14,520 Speaker 1: Generally the coil packs failing or causing a problem will 224 00:12:14,559 --> 00:12:18,600 Speaker 1: be there it regardless of temperature, and also the fact 225 00:12:18,679 --> 00:12:21,400 Speaker 1: that at some point they will set a fault code, 226 00:12:21,840 --> 00:12:25,520 Speaker 1: they will start to be recorded as failing somewhere along 227 00:12:25,559 --> 00:12:27,320 Speaker 1: the way. Do you have any kind of a scan tool? 228 00:12:29,000 --> 00:12:31,520 Speaker 1: I have one on back order. Actually, I just bought 229 00:12:31,559 --> 00:12:35,680 Speaker 1: a little uh scan tool from Amazon. Okay, uh, you know, 230 00:12:36,120 --> 00:12:38,600 Speaker 1: here's the case and and listen, it's it's not that 231 00:12:38,640 --> 00:12:42,800 Speaker 1: you should feel overwhelmed Ford's there's something unique about Ford 232 00:12:42,840 --> 00:12:45,120 Speaker 1: and I've I've burned into this many a time where 233 00:12:45,200 --> 00:12:48,760 Speaker 1: you can have a misfiring Ford or stuttering Ford and 234 00:12:48,840 --> 00:12:52,000 Speaker 1: it won't turn a check engine light on sometimes. You know, 235 00:12:52,040 --> 00:12:53,600 Speaker 1: the old joke is it will turn a check engine 236 00:12:53,679 --> 00:12:55,080 Speaker 1: light on until it burns the hole on the top 237 00:12:55,080 --> 00:12:58,559 Speaker 1: of the piston. So you know, it's how good is 238 00:12:58,559 --> 00:13:01,760 Speaker 1: the check engine light system and cases. But here's a 239 00:13:01,880 --> 00:13:05,600 Speaker 1: case where if I had a scan tool like the 240 00:13:05,679 --> 00:13:08,400 Speaker 1: Ford factory tool, if your mechanic has at the Ford 241 00:13:08,440 --> 00:13:10,679 Speaker 1: I d S or if he has a scan tool 242 00:13:10,800 --> 00:13:15,199 Speaker 1: capable of similar behavior, you have the ability with the 243 00:13:15,280 --> 00:13:17,720 Speaker 1: four with the dealer level scan tool to do a 244 00:13:17,760 --> 00:13:22,200 Speaker 1: power balance and at least determined is one cylinder contributing 245 00:13:22,280 --> 00:13:25,760 Speaker 1: less than the others? Okay? That would be That would 246 00:13:25,760 --> 00:13:27,719 Speaker 1: be That would be one way to go about this. 247 00:13:28,200 --> 00:13:31,920 Speaker 1: The second thing you can do is if you have 248 00:13:32,040 --> 00:13:34,320 Speaker 1: the ability to look at and I'm gonna use a 249 00:13:34,320 --> 00:13:39,679 Speaker 1: big word here, mode six. Mode six is the information 250 00:13:39,760 --> 00:13:43,240 Speaker 1: behind the scenes that tells the computer state of health 251 00:13:43,240 --> 00:13:45,720 Speaker 1: of the car. How do you how do you know 252 00:13:45,760 --> 00:13:50,600 Speaker 1: when you're getting sick? Tom? You know? You yeah, you know, 253 00:13:50,840 --> 00:13:53,320 Speaker 1: and your brain starts to record that, Hey, Tom's got 254 00:13:53,400 --> 00:13:55,760 Speaker 1: a scratchy throat, He's got a fever. He started watching this. 255 00:13:56,160 --> 00:13:59,360 Speaker 1: By tomorrow, Tom's gonna have a full blown cold. Okay. 256 00:14:00,040 --> 00:14:05,440 Speaker 1: Mode six is that set of fuelers. Mode six is 257 00:14:06,600 --> 00:14:10,920 Speaker 1: storing the information of the tests that the computer does 258 00:14:11,800 --> 00:14:14,199 Speaker 1: each and every time you start the car and operated, 259 00:14:14,240 --> 00:14:18,360 Speaker 1: all simultaneously, all at once. So for conversation's sake, it 260 00:14:18,440 --> 00:14:23,600 Speaker 1: will look at cylinder firing. When when cylinder one fires, 261 00:14:24,120 --> 00:14:26,840 Speaker 1: is the time it takes for the crank to rotate. 262 00:14:26,960 --> 00:14:28,760 Speaker 1: Is its smooth and even to get to the next 263 00:14:28,760 --> 00:14:33,000 Speaker 1: cylinder firing or is there a slight leg and acceleration 264 00:14:33,120 --> 00:14:35,720 Speaker 1: or de acceleration, depending upon where and how it's measuring 265 00:14:35,760 --> 00:14:38,000 Speaker 1: it for it to get to the next firing event, 266 00:14:38,040 --> 00:14:40,040 Speaker 1: to the next firing event, to the next firing event. 267 00:14:40,400 --> 00:14:43,640 Speaker 1: If it stutters, if it chatters, if it's if it's 268 00:14:43,760 --> 00:14:47,160 Speaker 1: held up, so to speak, it records that as Hey, 269 00:14:47,160 --> 00:14:49,400 Speaker 1: that was a misstep. Hey, that was a misstep. Hey 270 00:14:49,440 --> 00:14:51,640 Speaker 1: that was a miss. Hey, that was a that was 271 00:14:51,680 --> 00:14:55,400 Speaker 1: a miss And sooner or later it records enough misfires, 272 00:14:56,040 --> 00:14:57,920 Speaker 1: it'll turn the check engine light on and give us 273 00:14:57,920 --> 00:15:01,440 Speaker 1: an indication of what cylinder or Cylin errors possibly could 274 00:15:01,520 --> 00:15:05,360 Speaker 1: be at full So looking at mode six is a 275 00:15:05,400 --> 00:15:09,800 Speaker 1: great thing to do, especially in any vehicle, not just Fords, 276 00:15:09,840 --> 00:15:13,280 Speaker 1: but in any vehicle when you don't have the ability 277 00:15:13,360 --> 00:15:15,400 Speaker 1: or the luck of a check engine light. Onto at 278 00:15:15,480 --> 00:15:19,520 Speaker 1: least give you a direction, all right, So you know, 279 00:15:19,600 --> 00:15:21,160 Speaker 1: that's two things you can do. You're gonna need to 280 00:15:21,200 --> 00:15:24,000 Speaker 1: scan tool but let's talk about let's talk about making 281 00:15:24,000 --> 00:15:29,440 Speaker 1: sure some things are good, all right. So you must 282 00:15:29,520 --> 00:15:34,160 Speaker 1: have a long handled screwdriver in your toolbox. Okay, The 283 00:15:34,280 --> 00:15:36,640 Speaker 1: eight fuel injectors are pretty easy to get to on 284 00:15:36,680 --> 00:15:40,080 Speaker 1: this car, all right, with the engine running it idle. 285 00:15:40,240 --> 00:15:42,760 Speaker 1: And this is kind of rudimentary, but we're trying to 286 00:15:42,760 --> 00:15:45,320 Speaker 1: be rudimentary here. Why don't we put the screwdriver on 287 00:15:45,360 --> 00:15:49,000 Speaker 1: the end of each injector and listen to it, you know, 288 00:15:49,200 --> 00:15:51,840 Speaker 1: just put the screwdriver up to your ear and ti 289 00:15:51,920 --> 00:15:54,040 Speaker 1: ti ti tik, tik tik. Move it to the next one, 290 00:15:54,160 --> 00:15:57,560 Speaker 1: t t tik tik, and they should all sound the same, 291 00:15:58,320 --> 00:16:01,840 Speaker 1: all right. Now, that doesn't necessarily tell you if you've 292 00:16:01,880 --> 00:16:07,440 Speaker 1: got an injector misfiring under load, okay, but at least 293 00:16:07,520 --> 00:16:11,960 Speaker 1: it gives you a fairly basic, simple idle test something 294 00:16:12,040 --> 00:16:14,000 Speaker 1: that you know. Maybe you'll get lucky. Maybe you'll hear 295 00:16:14,080 --> 00:16:16,400 Speaker 1: one that and Tom it won't. If you want to 296 00:16:16,480 --> 00:16:20,160 Speaker 1: hear the difference between a firing injector and a non 297 00:16:20,280 --> 00:16:23,160 Speaker 1: firing or a weak injector, unplugged one of them and 298 00:16:23,240 --> 00:16:26,840 Speaker 1: run the car. It's I mean, the difference is night 299 00:16:26,880 --> 00:16:30,120 Speaker 1: and day. It goes from you know, to dead silence. 300 00:16:30,760 --> 00:16:33,400 Speaker 1: So you'll know right off the bed you bat, you'll 301 00:16:33,440 --> 00:16:36,080 Speaker 1: know what good and bad the differences and what they 302 00:16:36,120 --> 00:16:40,440 Speaker 1: sound like. All right, the last thing, and and and 303 00:16:40,840 --> 00:16:42,800 Speaker 1: I think you're gonna find you've got a bad coil 304 00:16:42,840 --> 00:16:45,320 Speaker 1: here I should point that out. You've probably got a 305 00:16:45,360 --> 00:16:48,760 Speaker 1: coil breaking down, all right when you change the plugs, 306 00:16:48,800 --> 00:16:53,280 Speaker 1: did you dialectric grease all the boots? Yeah? Okay you 307 00:16:53,680 --> 00:16:55,400 Speaker 1: and you could very well have a bad boot. You 308 00:16:55,440 --> 00:16:57,400 Speaker 1: didn't hapen to change the boots by chance, did you? 309 00:16:58,440 --> 00:17:02,320 Speaker 1: I did not, because the boots were in decent shape. 310 00:17:02,360 --> 00:17:05,360 Speaker 1: They were not cracked or corrodia. And you may find 311 00:17:05,400 --> 00:17:07,840 Speaker 1: the boots are not available separately. They may only be 312 00:17:07,920 --> 00:17:12,080 Speaker 1: available with with you know, coils. But regardless, if you 313 00:17:12,160 --> 00:17:14,880 Speaker 1: can narrow this down to a cylinder, all right, let's 314 00:17:14,880 --> 00:17:17,520 Speaker 1: say it's cylinder six, then what I want you to 315 00:17:17,560 --> 00:17:19,800 Speaker 1: do is take the coil from six, swap it with 316 00:17:19,840 --> 00:17:23,440 Speaker 1: any other cylinder. All right, does the does the miss 317 00:17:23,520 --> 00:17:25,480 Speaker 1: or the stutter that you're looking at in mode six 318 00:17:25,800 --> 00:17:27,920 Speaker 1: follow the coil or does it stay with the cylinder. 319 00:17:28,600 --> 00:17:30,400 Speaker 1: If it follows the coil, you know it's the coil. 320 00:17:30,440 --> 00:17:33,920 Speaker 1: If it stays with the cylinder, maybe lucky you you've 321 00:17:33,920 --> 00:17:36,160 Speaker 1: got a bad new spark plug and doubted. But maybe 322 00:17:36,600 --> 00:17:39,360 Speaker 1: maybe you've got something mechanical going on there. Maybe you've 323 00:17:39,359 --> 00:17:44,720 Speaker 1: got an injector issue. All right, last thought, okay, last thought, 324 00:17:45,359 --> 00:17:48,040 Speaker 1: take a look at fuel trim when you're driving this car. 325 00:17:48,720 --> 00:17:52,480 Speaker 1: If good fuel trim is zero, you know normal fuel 326 00:17:52,480 --> 00:17:54,800 Speaker 1: trim driving along short term, you're gonna see plus or 327 00:17:54,840 --> 00:17:58,119 Speaker 1: minus ten. You start seeing excess of that on a 328 00:17:58,200 --> 00:18:01,920 Speaker 1: continuous basis, especially with wa term. You've got a fulture issue. 329 00:18:01,960 --> 00:18:03,320 Speaker 1: And then you called me back next week and we'll 330 00:18:03,320 --> 00:18:06,720 Speaker 1: talk about carbon cleaning. So go do some homework, Tom Lawler, 331 00:18:06,760 --> 00:18:08,600 Speaker 1: got to hear from your buddy, and we'll do what 332 00:18:08,680 --> 00:18:10,119 Speaker 1: you can for you next week. After you get some 333 00:18:10,200 --> 00:18:11,720 Speaker 1: of this stuff sort of out. I'm rand any of 334 00:18:11,720 --> 00:18:25,160 Speaker 1: the car doctor. We are back right after this. Hey, 335 00:18:25,280 --> 00:18:29,880 Speaker 1: welcome back of the car doctor. Fo zero. Let's get 336 00:18:29,880 --> 00:18:31,760 Speaker 1: over the busy phones. Let's go talk to Barbara from 337 00:18:31,800 --> 00:18:33,960 Speaker 1: park Ridge, New Jersey. Barbara, welcome to the car doctor. 338 00:18:34,000 --> 00:18:36,120 Speaker 1: How can I help? Thank you, thank you for accepting 339 00:18:36,200 --> 00:18:40,000 Speaker 1: my call. You're welcome. I have a two and fifteen Beautiferana, 340 00:18:40,080 --> 00:18:43,800 Speaker 1: which I like a lot. However, the high beams shine sideways, 341 00:18:44,040 --> 00:18:46,720 Speaker 1: end up beyond the tops of trees and beyond the 342 00:18:46,840 --> 00:18:50,080 Speaker 1: tops of four story buildings besides shining on the road, 343 00:18:50,680 --> 00:18:54,280 Speaker 1: and you're laughing. And General Motors it's a great description. 344 00:18:54,440 --> 00:18:57,000 Speaker 1: Thank you, thank you. General Motors claims that it's and 345 00:18:57,080 --> 00:19:01,000 Speaker 1: I quote a design characteristic of the vehicle unquote, an 346 00:19:01,040 --> 00:19:04,160 Speaker 1: insult to my intelligence, and that they haven't had any 347 00:19:04,240 --> 00:19:06,600 Speaker 1: other complaints, though I know someone with the two thousand 348 00:19:06,640 --> 00:19:10,200 Speaker 1: and sixteen with the same problem. Um, the bottom of 349 00:19:10,359 --> 00:19:16,360 Speaker 1: the headlights have a shiny chrome finish, unlike other GM 350 00:19:16,480 --> 00:19:20,719 Speaker 1: cars which I've analyzed, which either have a matt finish 351 00:19:20,960 --> 00:19:25,159 Speaker 1: or a black finish. And um, it's kind of interesting. 352 00:19:25,200 --> 00:19:27,639 Speaker 1: The dealership has been very helpful. They replaced the headlight. 353 00:19:27,680 --> 00:19:30,000 Speaker 1: It turned out to be the same headlights. They've tried 354 00:19:30,040 --> 00:19:32,760 Speaker 1: a few other things. The low beams, which you probably know, 355 00:19:33,000 --> 00:19:36,080 Speaker 1: can be adjusted, but the high beams can't because it's 356 00:19:36,080 --> 00:19:38,800 Speaker 1: a field unit, and the problem hasn't been solved. And 357 00:19:38,920 --> 00:19:44,119 Speaker 1: I'm frustrated. I'm wondering if there's a way too. I 358 00:19:44,200 --> 00:19:46,040 Speaker 1: wonder what the inside of that looks like. And I've 359 00:19:46,080 --> 00:19:47,920 Speaker 1: heard this before. You're not the only person to tell me, 360 00:19:48,359 --> 00:19:51,720 Speaker 1: thank you, And and I would also venture to guess 361 00:19:51,800 --> 00:19:55,919 Speaker 1: that if you looked at another Verano, that you're probably 362 00:19:55,960 --> 00:19:57,440 Speaker 1: going to see they all do the same thing. And 363 00:19:57,480 --> 00:20:00,400 Speaker 1: so then the question has to be, Um, why hasn't 364 00:20:00,400 --> 00:20:03,280 Speaker 1: anybody noticed that, you know? Or listen, Somebody's got to 365 00:20:03,320 --> 00:20:04,720 Speaker 1: be first, That's what I always say. If it's a 366 00:20:04,760 --> 00:20:07,920 Speaker 1: legit complaint, somebody, somebody's got to be first. So lucky you, 367 00:20:08,600 --> 00:20:11,479 Speaker 1: I thought it was only me. Um, I'm wondering if 368 00:20:11,520 --> 00:20:15,320 Speaker 1: there's a way to take the high beam assembly out, 369 00:20:15,760 --> 00:20:19,320 Speaker 1: so to speak. And as silly as this sounds, brush 370 00:20:19,520 --> 00:20:24,600 Speaker 1: paint over the chrome a flat black finish and paint 371 00:20:24,640 --> 00:20:26,040 Speaker 1: it in such a ways. I wonder if that would 372 00:20:26,080 --> 00:20:27,879 Speaker 1: cut down on the glare, what that would do to it. 373 00:20:28,600 --> 00:20:31,320 Speaker 1: Of course, it's a gamble because you're you're probably playing 374 00:20:31,400 --> 00:20:34,920 Speaker 1: with a couple of three headlamp assembly. I'm sure they're 375 00:20:34,960 --> 00:20:38,119 Speaker 1: not cheap, but that would be my first question. That 376 00:20:38,240 --> 00:20:41,040 Speaker 1: would be, um something I'd like to know. What can 377 00:20:41,040 --> 00:20:43,280 Speaker 1: I do to modify it? The other thought I've got 378 00:20:43,480 --> 00:20:46,200 Speaker 1: is are there any aftermarket companies because Buick has sort 379 00:20:46,200 --> 00:20:51,040 Speaker 1: of got this um sporty image thing going on, you know, 380 00:20:51,200 --> 00:20:53,800 Speaker 1: where it's it's sort of like the next sports car. 381 00:20:53,840 --> 00:20:55,959 Speaker 1: I'm not sure how it got there, but a lot 382 00:20:56,000 --> 00:20:57,560 Speaker 1: of the Buicks are opals from or some of the 383 00:20:57,600 --> 00:21:00,760 Speaker 1: Bulicks are opals from overseas, and um, you know, they're 384 00:21:00,760 --> 00:21:03,119 Speaker 1: doing some there's a big German influence in Buick now, 385 00:21:03,600 --> 00:21:07,400 Speaker 1: and I'm wondering if there are any aftermarket headlight manufacturers 386 00:21:07,920 --> 00:21:09,800 Speaker 1: that would solve the problem for you. Not that I'm 387 00:21:10,160 --> 00:21:12,440 Speaker 1: sure you're thrilled to go out and spend you know, 388 00:21:13,720 --> 00:21:18,400 Speaker 1: headlights for your brand new Buick, but you know, sometimes 389 00:21:18,440 --> 00:21:20,080 Speaker 1: you just got to solve the problem on your own 390 00:21:20,119 --> 00:21:22,680 Speaker 1: because the car companies just don't get it well. You know. 391 00:21:22,840 --> 00:21:25,280 Speaker 1: I'm hoping that if I do have to go after 392 00:21:25,400 --> 00:21:29,920 Speaker 1: market or any other way, that General Motors will ultimately 393 00:21:30,119 --> 00:21:32,239 Speaker 1: reimburse me, because I did have a case which they 394 00:21:32,320 --> 00:21:35,720 Speaker 1: closed with me as being an un dissatisfied customer, which 395 00:21:35,760 --> 00:21:41,080 Speaker 1: I am. So have you have you looked at another Verano, Barbara? 396 00:21:41,119 --> 00:21:43,840 Speaker 1: I mean, my friends, my friend has a two thousand 397 00:21:43,880 --> 00:21:47,200 Speaker 1: and sixteen and he has the same problem. Okay, so 398 00:21:47,320 --> 00:21:50,080 Speaker 1: let me ask you this question, not why is he 399 00:21:50,200 --> 00:21:52,600 Speaker 1: not upset? But you are because he's letting me take 400 00:21:52,640 --> 00:21:54,480 Speaker 1: the lead because I'm better at this than he is. 401 00:21:54,840 --> 00:21:58,560 Speaker 1: Uh huh Okay. I was trying to say that delicately, 402 00:21:58,640 --> 00:22:03,119 Speaker 1: like is Barbara is Barbara the in the neck? Or 403 00:22:03,240 --> 00:22:05,600 Speaker 1: is it just they're all like this? So and I 404 00:22:05,680 --> 00:22:07,560 Speaker 1: commend you. I think you're doing a great job. Thank you, 405 00:22:07,800 --> 00:22:09,159 Speaker 1: thank you, And you know, I want to get to 406 00:22:09,240 --> 00:22:10,800 Speaker 1: the bottom of it. And I did. I mean I 407 00:22:10,920 --> 00:22:13,320 Speaker 1: checked out a little a few things, and the I 408 00:22:13,400 --> 00:22:17,760 Speaker 1: forget exactly what the acronym is ii h S something 409 00:22:18,000 --> 00:22:23,359 Speaker 1: Insurance Safety Insurance Institute for Highway Safety rated UM not 410 00:22:23,520 --> 00:22:26,600 Speaker 1: only the Verano but also the Lacrosse, which I think 411 00:22:26,640 --> 00:22:29,760 Speaker 1: has the same problem. Looking at the headlights UM as poor. 412 00:22:30,000 --> 00:22:32,880 Speaker 1: The lighting is poor on both models. And I've heard 413 00:22:32,960 --> 00:22:36,080 Speaker 1: this on I've heard this on the Verano. I can't 414 00:22:36,119 --> 00:22:38,600 Speaker 1: say that the people think the low beam on the 415 00:22:38,680 --> 00:22:44,520 Speaker 1: Verano stinks. It does. It also stinks. It's horrible. It's 416 00:22:44,600 --> 00:22:48,200 Speaker 1: it's a dem line of demarcation across the road. And 417 00:22:48,480 --> 00:22:51,680 Speaker 1: people don't understand, Barbara, how well you do. But headlights 418 00:22:51,720 --> 00:22:55,600 Speaker 1: are so important. I learned this lesson ten years ago. 419 00:22:56,280 --> 00:22:58,480 Speaker 1: I had to put headlights in the nineties seven ranger 420 00:22:58,600 --> 00:23:00,840 Speaker 1: my little tour and ten thousand my shop truck, which 421 00:23:01,080 --> 00:23:02,880 Speaker 1: now it's a game how long can we make it run? 422 00:23:03,680 --> 00:23:07,480 Speaker 1: And you know we started out. I put a set 423 00:23:07,520 --> 00:23:09,439 Speaker 1: of aftermarket headlamps and it just because I said, oh 424 00:23:09,480 --> 00:23:11,480 Speaker 1: I'm not going to spend the money to buy Ford stuff. 425 00:23:11,520 --> 00:23:13,960 Speaker 1: I'll I'll do the aftermarket at a quarter of the price. 426 00:23:14,240 --> 00:23:16,000 Speaker 1: They lasted two weeks. I threw them in the garbage 427 00:23:16,000 --> 00:23:18,480 Speaker 1: and I bought Ford headlamps. Well, I couldn't take it. 428 00:23:18,840 --> 00:23:22,040 Speaker 1: You know, it's it's headlamps, breaks and tires make driving 429 00:23:22,080 --> 00:23:24,800 Speaker 1: a vehicle fun and safe, and you've got to have 430 00:23:25,000 --> 00:23:27,959 Speaker 1: something good. On a slightly different note, I'm gonna raise 431 00:23:28,000 --> 00:23:29,840 Speaker 1: my hand and change the subject. Tom jump up to 432 00:23:29,880 --> 00:23:32,399 Speaker 1: the mic, would you please and tell me the story? 433 00:23:32,640 --> 00:23:35,480 Speaker 1: Tom was. Tom had an issue with a vehicle. We're 434 00:23:35,480 --> 00:23:37,960 Speaker 1: talking about tail lights, and it sort of strikes a 435 00:23:38,040 --> 00:23:40,960 Speaker 1: belt along your lines. You wonder how they're designing things. 436 00:23:41,240 --> 00:23:43,040 Speaker 1: What was the vehicle you called me from the road 437 00:23:43,119 --> 00:23:45,399 Speaker 1: for this was a key I didn't get the exact 438 00:23:45,480 --> 00:23:47,639 Speaker 1: model number. But I'm sitting behind this keya at this 439 00:23:47,720 --> 00:23:51,000 Speaker 1: traffic light and the light turns green and I'm sitting 440 00:23:51,040 --> 00:23:53,159 Speaker 1: there and it's like, what are you doing? And when 441 00:23:53,200 --> 00:23:57,199 Speaker 1: they pulled ahead the signal light the signal indicators are 442 00:23:57,320 --> 00:23:59,480 Speaker 1: on the bumper, so you can't see them from you 443 00:23:59,480 --> 00:24:02,720 Speaker 1: can see them you're sitting behind the car. It's like really, so, 444 00:24:03,200 --> 00:24:05,840 Speaker 1: so you know, don't take what you're going through with 445 00:24:05,920 --> 00:24:10,080 Speaker 1: the buick as an isolated case. It seems that perhaps 446 00:24:10,320 --> 00:24:15,680 Speaker 1: the governing bodies that regulate how vehicles display lights has 447 00:24:15,720 --> 00:24:18,840 Speaker 1: sort of taken leave of their senses. Um, because I'm 448 00:24:18,880 --> 00:24:21,199 Speaker 1: starting to see more of this. And Tom's right, if 449 00:24:21,240 --> 00:24:23,840 Speaker 1: you notice, not that there's anything to do with your problem, 450 00:24:24,119 --> 00:24:26,479 Speaker 1: but if you notice, you ever notice how a lot 451 00:24:26,520 --> 00:24:29,480 Speaker 1: of cars approaching you and driving in front of you 452 00:24:29,640 --> 00:24:34,680 Speaker 1: at night look like caricatures or faces. Uh? I have 453 00:24:34,840 --> 00:24:37,320 Speaker 1: to honestly say no, but I'll be looking for that. 454 00:24:37,400 --> 00:24:40,480 Speaker 1: Start looking for that. Especially on some of the Japanese vehicles, 455 00:24:41,000 --> 00:24:43,800 Speaker 1: there's a Japanese term for it. There it's a it's 456 00:24:43,840 --> 00:24:48,560 Speaker 1: a cartoon character. It's a cartoon caricature. Um. And they're 457 00:24:48,600 --> 00:24:52,600 Speaker 1: starting to look like eyes and noses and mouths. I 458 00:24:52,680 --> 00:24:54,919 Speaker 1: didn't understand. Yes, I know exactly what you mean. Now 459 00:24:55,119 --> 00:24:57,480 Speaker 1: it seems like we're more concerned with making a car 460 00:24:57,600 --> 00:24:59,960 Speaker 1: look like something other than a car than actually drive, 461 00:25:00,000 --> 00:25:02,960 Speaker 1: having it and using it as a card. It's ridiculous. 462 00:25:03,480 --> 00:25:06,760 Speaker 1: And New Jersey motor Vehicle, as I understand, it doesn't 463 00:25:06,840 --> 00:25:09,680 Speaker 1: check for any safety things anymore. It's only emissions. And 464 00:25:09,760 --> 00:25:11,680 Speaker 1: I can tell you why we do that, welly, please 465 00:25:11,720 --> 00:25:14,720 Speaker 1: do tell me. I am a New Jersey motor vehicle 466 00:25:14,800 --> 00:25:18,680 Speaker 1: inspector and I've been inspecting cars for the better part 467 00:25:18,760 --> 00:25:23,000 Speaker 1: of I don't know, twenty years, and in the last 468 00:25:23,040 --> 00:25:25,359 Speaker 1: couple of years I have put stickers on cars with 469 00:25:25,440 --> 00:25:29,840 Speaker 1: cracked windshields, ball tires, oil leagues, broken tail light lenses, 470 00:25:30,119 --> 00:25:35,200 Speaker 1: no headlights, um. Because the check engine light wasn't on 471 00:25:35,320 --> 00:25:38,080 Speaker 1: and it passed emissions and that's all they care about. 472 00:25:38,400 --> 00:25:42,720 Speaker 1: And when you ask why, the insanity is because the 473 00:25:42,840 --> 00:25:46,159 Speaker 1: governing body states that most people will take care of 474 00:25:46,240 --> 00:25:48,240 Speaker 1: their cars, so the state is not in the business 475 00:25:48,320 --> 00:25:51,119 Speaker 1: to enforce that policy. They will leave that up to 476 00:25:51,200 --> 00:25:56,440 Speaker 1: the local police department in jurisdictions. Read that as we're 477 00:25:56,440 --> 00:25:58,520 Speaker 1: going to give the cops the ability to write more 478 00:25:58,600 --> 00:26:02,399 Speaker 1: tickets and generate revenue. Revenue, of course, follow the money trails, 479 00:26:02,440 --> 00:26:05,680 Speaker 1: all the money trail every time. Well, all right, I'm 480 00:26:05,720 --> 00:26:07,280 Speaker 1: doing what can I do for you? How can I 481 00:26:07,400 --> 00:26:09,960 Speaker 1: help you? Because I have no other better answer than what? Well, no, 482 00:26:10,160 --> 00:26:13,040 Speaker 1: I'm going to I think you gave me several answers. Certainly, 483 00:26:13,040 --> 00:26:15,320 Speaker 1: I'm going to look at the aftermarket. I'm going to 484 00:26:15,400 --> 00:26:19,680 Speaker 1: look at that and the part about the painting black. 485 00:26:19,880 --> 00:26:22,480 Speaker 1: For some reason, the dealership, by the way, has been 486 00:26:22,520 --> 00:26:24,240 Speaker 1: wonderful and they've tried a few things for me. I 487 00:26:24,280 --> 00:26:27,200 Speaker 1: have no complaint with the dealership, but they say that 488 00:26:27,320 --> 00:26:30,480 Speaker 1: you can't really get in there. But um, I have 489 00:26:31,000 --> 00:26:34,280 Speaker 1: a friend who does in striping and whatnot, and I'm 490 00:26:34,320 --> 00:26:37,359 Speaker 1: wondering maybe he can get in there. I'm thinking maybe 491 00:26:37,440 --> 00:26:41,240 Speaker 1: there's a way to, I don't know, open up the 492 00:26:41,280 --> 00:26:44,280 Speaker 1: bottom and then fuse it back together. Maybe, you know. 493 00:26:44,400 --> 00:26:46,200 Speaker 1: Depending on how you want to attack this, go to 494 00:26:46,280 --> 00:26:48,480 Speaker 1: a scrap go to a salvag yard, or find the 495 00:26:48,600 --> 00:26:51,160 Speaker 1: cheap aftermarket version and find out how that comes apart. 496 00:26:51,240 --> 00:26:54,000 Speaker 1: Maybe that'll relate to how the the the expensive piece 497 00:26:54,600 --> 00:26:57,920 Speaker 1: experiment with an experiment with it can't hurt. I really 498 00:26:57,960 --> 00:27:00,760 Speaker 1: appreciate your help. Thank you so much. Very welcome, Barbara. 499 00:27:00,800 --> 00:27:03,159 Speaker 1: Good luck to you. Very good. I'm runing ating the 500 00:27:03,200 --> 00:27:13,800 Speaker 1: car Doctor zero zero. We'll be back right after this, hey, 501 00:27:14,000 --> 00:27:15,840 Speaker 1: ranting any of the car Doctor hitting the dusty trail 502 00:27:15,880 --> 00:27:17,760 Speaker 1: here by the way, for all my brother mechanics in 503 00:27:17,880 --> 00:27:21,240 Speaker 1: New Jersey this week coming up Wednesday and Thursday, the 504 00:27:21,320 --> 00:27:23,920 Speaker 1: thirty one of May and the first of June, a 505 00:27:24,080 --> 00:27:26,760 Speaker 1: really great Chrysler class being put on by the folks 506 00:27:26,840 --> 00:27:28,720 Speaker 1: over at a t G a t T A t 507 00:27:29,000 --> 00:27:32,760 Speaker 1: G training dot com a t G Training dot Com. 508 00:27:33,160 --> 00:27:36,840 Speaker 1: A very intensive Chrysler class, uh, covering everything right up 509 00:27:36,840 --> 00:27:39,359 Speaker 1: the current model year two nights. I'll be there. I 510 00:27:39,480 --> 00:27:41,360 Speaker 1: hope to see you there. That'll be down in Woodbridge, 511 00:27:41,400 --> 00:27:42,960 Speaker 1: New Jersey. You can get out to a t G 512 00:27:43,520 --> 00:27:46,000 Speaker 1: Training dot Com for more information. Let's get over and 513 00:27:46,080 --> 00:27:48,639 Speaker 1: talk to Doug from Plymouth, New Hampshire, OH three Dodge 514 00:27:48,680 --> 00:27:51,080 Speaker 1: caravan and what's going on here? Doug? How can I 515 00:27:51,119 --> 00:27:53,080 Speaker 1: help you running any of the car Doctor right? Your service, sir, 516 00:27:54,040 --> 00:27:56,040 Speaker 1: how you do good? What's cooking? Um, I have a 517 00:27:56,240 --> 00:27:59,760 Speaker 1: I have a caravan. That's uh. When you hit the break, 518 00:28:00,200 --> 00:28:03,159 Speaker 1: it's kind of sporadic. It feels like the A B 519 00:28:03,359 --> 00:28:07,880 Speaker 1: S wants to go off. It doesn't happen all the time, 520 00:28:08,720 --> 00:28:10,440 Speaker 1: and it makes the noise like the A B S 521 00:28:10,560 --> 00:28:13,240 Speaker 1: is going to go off too, So it might it 522 00:28:13,359 --> 00:28:17,480 Speaker 1: only it almost quivers almost, and you can hear the 523 00:28:17,560 --> 00:28:19,680 Speaker 1: A B S. I think it's you can hear the 524 00:28:19,760 --> 00:28:22,119 Speaker 1: A B S go off, but I'm not sure. I 525 00:28:22,280 --> 00:28:25,080 Speaker 1: was wondering if it was the A B S and 526 00:28:25,160 --> 00:28:27,760 Speaker 1: the light doesn't come on in the dash or anything. Well, 527 00:28:27,920 --> 00:28:30,920 Speaker 1: I think what you're probably getting is a false A 528 00:28:31,080 --> 00:28:33,840 Speaker 1: B S event. Did you ever think about how A 529 00:28:33,960 --> 00:28:36,200 Speaker 1: B S works? Everything about how does the computer know 530 00:28:36,520 --> 00:28:37,879 Speaker 1: to apply A B S? Do you know what A 531 00:28:37,960 --> 00:28:41,480 Speaker 1: B S is? But it's slipping and when it's slipping right, Well, 532 00:28:41,520 --> 00:28:45,600 Speaker 1: it's actually what actually happens is the reason anti lock 533 00:28:45,720 --> 00:28:49,640 Speaker 1: breaks were created is to prevent one wheel from going 534 00:28:49,720 --> 00:28:53,080 Speaker 1: into lock up while the others are still rolling. So 535 00:28:53,520 --> 00:28:55,959 Speaker 1: when when you've got four wheels on the car, if 536 00:28:55,960 --> 00:28:59,760 Speaker 1: the computer sees the right front go into lock up, 537 00:29:00,520 --> 00:29:04,760 Speaker 1: it assumes that that wheel maybe is on a leaf 538 00:29:05,000 --> 00:29:08,200 Speaker 1: or something with lower rolling resistance, a patch of ice, 539 00:29:08,600 --> 00:29:10,560 Speaker 1: and the wheel was able to be stopped by the 540 00:29:10,640 --> 00:29:14,280 Speaker 1: brakes lock up, so that one's dragging and the other 541 00:29:14,400 --> 00:29:17,240 Speaker 1: three or rolling and it's not going to cause unequal 542 00:29:17,320 --> 00:29:19,920 Speaker 1: breaking in the vehicle won't stop as straight and the safe. 543 00:29:20,480 --> 00:29:23,240 Speaker 1: So the idea is that when it sees a wheel 544 00:29:23,360 --> 00:29:27,400 Speaker 1: approach lock up or lock up, it will then pulse 545 00:29:27,520 --> 00:29:30,680 Speaker 1: the brakes hydraulically to slow things down in a more 546 00:29:30,800 --> 00:29:35,920 Speaker 1: controlled environment, more controlled situation. So that being said, does 547 00:29:36,040 --> 00:29:40,440 Speaker 1: your problem occur under ten miles an hour over ten 548 00:29:40,520 --> 00:29:46,000 Speaker 1: miles an hour where you can um both both? Kind 549 00:29:46,080 --> 00:29:47,680 Speaker 1: of yeah, but it's got to be pretty much over 550 00:29:47,800 --> 00:29:50,719 Speaker 1: ten really okay, And it seems to have happen more 551 00:29:50,800 --> 00:29:54,720 Speaker 1: when it's really warm out too. Alright, Well, my thought 552 00:29:54,920 --> 00:29:58,040 Speaker 1: is you've got a false ABS event going on. All right. 553 00:29:58,440 --> 00:30:01,960 Speaker 1: The computer is seeing ear vehicle as you slow down, 554 00:30:02,640 --> 00:30:06,560 Speaker 1: and it's seeing one wheel de accelerate differently than the 555 00:30:06,640 --> 00:30:08,600 Speaker 1: other three, or maybe it's two wheels, you know, it's 556 00:30:08,600 --> 00:30:10,400 Speaker 1: it's hard to say until we start looking at it. 557 00:30:10,800 --> 00:30:13,400 Speaker 1: So it's see it's seeing a different rate of de 558 00:30:13,600 --> 00:30:18,000 Speaker 1: acceleration and it's saying, oh, wait minute, Doug's about to 559 00:30:18,360 --> 00:30:21,120 Speaker 1: have this left front or right front or rear wheel 560 00:30:21,360 --> 00:30:24,360 Speaker 1: lock up. Let me start pulsing the brakes to save them. 561 00:30:24,600 --> 00:30:28,120 Speaker 1: It's it's trying to help. Okay. Uh. Here's an example 562 00:30:28,240 --> 00:30:33,560 Speaker 1: where maybe maybe not likely, but maybe with a good 563 00:30:33,680 --> 00:30:36,720 Speaker 1: scan tool and put four sensors up and graph them, 564 00:30:37,120 --> 00:30:41,040 Speaker 1: a mechanic might see something. Chances are, no, chances are 565 00:30:41,120 --> 00:30:42,959 Speaker 1: this is gonna be a case where we're gonna attack 566 00:30:43,040 --> 00:30:46,040 Speaker 1: this using a lamp scope, some type of a scope, 567 00:30:46,160 --> 00:30:48,280 Speaker 1: and we need to put two censors up at a clip. 568 00:30:48,360 --> 00:30:50,160 Speaker 1: If we could put all four up at a clip 569 00:30:50,600 --> 00:30:53,560 Speaker 1: so that we can compare the wave and see, you know, 570 00:30:53,760 --> 00:30:56,920 Speaker 1: who's putting out a different signal than the other. Get 571 00:30:56,960 --> 00:31:00,400 Speaker 1: out to the road lamps, gop pooked up, stead straight stop, 572 00:31:00,880 --> 00:31:04,080 Speaker 1: how's the signal look good? Bad? Same? Different? You know, 573 00:31:04,200 --> 00:31:07,000 Speaker 1: and pick it up. That wont That won't happen unless 574 00:31:07,040 --> 00:31:11,000 Speaker 1: it work and unless it's doing it correct correct, But 575 00:31:11,640 --> 00:31:14,760 Speaker 1: with a lab scope. Keep in mind, sometimes the problems 576 00:31:14,760 --> 00:31:17,240 Speaker 1: are there, they just haven't gotten to the stage of 577 00:31:17,360 --> 00:31:21,280 Speaker 1: actual failure. So sometimes a lab scope will tell us 578 00:31:21,400 --> 00:31:25,520 Speaker 1: things even when the vehicle feels normal. So it would 579 00:31:25,560 --> 00:31:28,120 Speaker 1: be a good logical first step. Actually, I'll take that back. 580 00:31:28,120 --> 00:31:30,520 Speaker 1: It would be a logical second step. First thing I 581 00:31:30,560 --> 00:31:33,720 Speaker 1: would do, since this is a new Hampshire vehicle and 582 00:31:33,760 --> 00:31:36,600 Speaker 1: I'm assuming a lot of winters and snow and slush 583 00:31:36,680 --> 00:31:38,600 Speaker 1: and corrosion. I put it up in the air, and 584 00:31:38,640 --> 00:31:40,640 Speaker 1: I look at the tone rings, and I look at 585 00:31:40,680 --> 00:31:43,880 Speaker 1: the sensors for any physical damage, rust, or anything that 586 00:31:44,040 --> 00:31:47,080 Speaker 1: might possibly change the gap between the censor and the 587 00:31:47,200 --> 00:31:50,400 Speaker 1: tone ring, because that change in air gap will change 588 00:31:50,440 --> 00:31:53,239 Speaker 1: the amplitude or the signal strength, and that will put 589 00:31:53,280 --> 00:31:55,880 Speaker 1: the vehicle into a false or modified a B S 590 00:31:55,920 --> 00:32:00,080 Speaker 1: event as well. All right, could I disengage the d 591 00:32:00,200 --> 00:32:03,200 Speaker 1: S altogether? Um, you could do that for testing purposes, 592 00:32:03,240 --> 00:32:05,880 Speaker 1: but I don't advise it as a safety thing because obviously, 593 00:32:07,000 --> 00:32:09,960 Speaker 1: you know, that's a that's an insurance company issue, and 594 00:32:10,040 --> 00:32:13,680 Speaker 1: that's a that's a life safe, life threatening fatality type 595 00:32:13,720 --> 00:32:15,360 Speaker 1: of an issue. And I don't encourage that at all. 596 00:32:15,440 --> 00:32:17,440 Speaker 1: So let's get it diagnosed and we can get it repaired. 597 00:32:17,440 --> 00:32:20,080 Speaker 1: I'd rather have you safe than uh, you know, unsafe. 598 00:32:20,520 --> 00:32:23,600 Speaker 1: Five zero nine zero zero. The car doctors coming back 599 00:32:23,720 --> 00:32:29,600 Speaker 1: right after this, Hey, Ronne in the car doctors, we 600 00:32:29,640 --> 00:32:32,120 Speaker 1: wind down this hour, by the way, stick around next hour. 601 00:32:32,600 --> 00:32:35,479 Speaker 1: Uncle Steve First Lieutenant Stephen in Nanian takes off once 602 00:32:35,520 --> 00:32:37,400 Speaker 1: again here on the car, doctor as we talk about 603 00:32:37,760 --> 00:32:41,080 Speaker 1: well Memorial Day and um, well kind of coerce a 604 00:32:41,160 --> 00:32:43,440 Speaker 1: couple of good warst stories out of Uncle Steve and 605 00:32:43,880 --> 00:32:46,160 Speaker 1: the things that um when I was a child, I 606 00:32:46,240 --> 00:32:48,240 Speaker 1: said on on his left and uh, I used to 607 00:32:48,320 --> 00:32:50,760 Speaker 1: listen to him regale about flying under the Eiffel Tower, 608 00:32:50,800 --> 00:32:52,680 Speaker 1: which I still think he did, even though he won't 609 00:32:52,680 --> 00:32:55,200 Speaker 1: admit it. I've heard too many conflicting stories from too 610 00:32:55,240 --> 00:32:57,600 Speaker 1: many other sources. UM. So anyway, that'll be coming up 611 00:32:57,600 --> 00:32:59,320 Speaker 1: at the top after the news at the top of 612 00:32:59,360 --> 00:33:02,880 Speaker 1: the hour, so will stick around. UM. Interesting article, boy, 613 00:33:02,880 --> 00:33:04,680 Speaker 1: I'll tell you what you know. At first, you felt 614 00:33:04,720 --> 00:33:08,600 Speaker 1: bad for CEO Mark Fields from Ford. Ford's former CEO, 615 00:33:08,720 --> 00:33:10,800 Speaker 1: Mark Field, just you know, he was fired. He was 616 00:33:10,920 --> 00:33:13,520 Speaker 1: let go because the stock price crashed. So the article 617 00:33:13,560 --> 00:33:15,960 Speaker 1: states Mark Fields is leaving the company with an estimated 618 00:33:16,040 --> 00:33:21,080 Speaker 1: fifty one million dollars in cash, stock awards, and pension benefits. 619 00:33:21,360 --> 00:33:23,960 Speaker 1: Field fifty six retired earlier this week after three years. 620 00:33:24,200 --> 00:33:28,640 Speaker 1: After three years as CEO, Ford made record profits during 621 00:33:28,680 --> 00:33:32,160 Speaker 1: his tenure, but at stock price dropped nearly on investors 622 00:33:32,200 --> 00:33:35,160 Speaker 1: concerns about the company's future. Yeah, you know why the 623 00:33:35,200 --> 00:33:36,960 Speaker 1: company has got no future because they just gave this 624 00:33:37,000 --> 00:33:40,040 Speaker 1: guy fifty one million dollars to get out. I mean, well, 625 00:33:40,560 --> 00:33:43,400 Speaker 1: they can't see that Fields will be eligible for twenty 626 00:33:43,440 --> 00:33:45,800 Speaker 1: two million dollars in stock awards that are continuing to 627 00:33:45,840 --> 00:33:49,240 Speaker 1: invest in an estimated seventeen million and pension benefits. He 628 00:33:49,280 --> 00:33:52,080 Speaker 1: could earn a three point six million dollar bonus as 629 00:33:52,160 --> 00:33:54,800 Speaker 1: long as he's not hired by a competitor. I'm in 630 00:33:54,840 --> 00:33:58,680 Speaker 1: the wrong business. I mean, fifty one million dollars for 631 00:33:58,840 --> 00:34:03,000 Speaker 1: screwing up. This is like, I don't get it. I 632 00:34:03,200 --> 00:34:05,280 Speaker 1: just you know. The other article here that kind of 633 00:34:05,320 --> 00:34:08,439 Speaker 1: caught my eye is BMW's recalling forty five thousand seven 634 00:34:08,520 --> 00:34:12,359 Speaker 1: series cars. The doors can fly open. So let's see, 635 00:34:12,480 --> 00:34:15,520 Speaker 1: we've got flying cars with parts falling off them and 636 00:34:15,719 --> 00:34:18,400 Speaker 1: cars on the ground with doors flying open. I think 637 00:34:18,440 --> 00:34:21,319 Speaker 1: we need hard hats, body armor, and in general we're 638 00:34:21,360 --> 00:34:22,719 Speaker 1: just gonna be in a lot of trouble just trying 639 00:34:22,760 --> 00:34:25,440 Speaker 1: to get around bm doubles. You're calling more than older 640 00:34:25,880 --> 00:34:28,080 Speaker 1: seven serious cars in the US because the doors can 641 00:34:28,120 --> 00:34:31,319 Speaker 1: open unexpectedly while they're being driven. The recall covers certain 642 00:34:31,360 --> 00:34:34,040 Speaker 1: seven forty five blah blah blah blah. BMW says the 643 00:34:34,080 --> 00:34:37,719 Speaker 1: doors might appear to be closed, but can inadvertently open 644 00:34:37,760 --> 00:34:40,399 Speaker 1: because of road conditions, are occupant contact within the door. 645 00:34:41,120 --> 00:34:43,120 Speaker 1: So guess what, after all these years of making cars, 646 00:34:43,320 --> 00:34:45,600 Speaker 1: we now can't keep the doors shut. Yeah. I got 647 00:34:45,640 --> 00:34:48,760 Speaker 1: a lot of faith in flying cars. Holding tow anyway, 648 00:34:48,840 --> 00:34:50,640 Speaker 1: it's been a great hour. I've enjoyed being here with 649 00:34:50,680 --> 00:34:52,360 Speaker 1: each and every one of you, and I hope you 650 00:34:52,400 --> 00:34:54,680 Speaker 1: stick around for the second hour. Until then, I'm on 651 00:34:54,800 --> 00:34:58,000 Speaker 1: a naming the car doctor, reminding you good mechanics aren't expensive, 652 00:34:58,200 --> 00:35:09,960 Speaker 1: they're priceless. Let's see it, everyone, come along. She was 653 00:35:11,160 --> 00:35:11,359 Speaker 1: chi