1
00:00:00,440 --> 00:00:03,200
Speaker 1: Ron Andanian state governments everywhere starting the tax owners of

2
00:00:03,320 --> 00:00:06,280
Speaker 1: hybrid electric cars because they claim their drivers don't pay

3
00:00:06,360 --> 00:00:08,200
Speaker 1: him up in gaest Lean tax. Well, if you're driving

4
00:00:08,200 --> 00:00:10,520
Speaker 1: an electric vehicle, they're not gonna be paying any road

5
00:00:10,520 --> 00:00:12,960
Speaker 1: maintenance because they're not paying any gas tax. So yeah,

6
00:00:12,960 --> 00:00:14,760
Speaker 1: that's something to look forward to. I guess they're starting

7
00:00:14,760 --> 00:00:27,840
Speaker 1: to do that. Ho ho, it's Magic the Car Doctor.

8
00:00:28,040 --> 00:00:31,920
Speaker 1: Would it be worth it to winning the intake Manifold

9
00:00:32,040 --> 00:00:34,680
Speaker 1: and kank deeld Field on the manual that you never

10
00:00:34,760 --> 00:00:37,720
Speaker 1: kanked Feld filter. So the Honda things that we're using

11
00:00:37,760 --> 00:00:41,880
Speaker 1: magic gasoline. That's what I've Welcome to the radio home

12
00:00:41,960 --> 00:00:46,199
Speaker 1: of ron and Anian the Car Doctor, since this is

13
00:00:46,240 --> 00:00:49,960
Speaker 1: where car owners the world overturned to for their definitive

14
00:00:49,960 --> 00:00:53,680
Speaker 1: opinion on automotive repair. If your mechanics giving you a

15
00:00:53,680 --> 00:00:56,800
Speaker 1: busy signal, pick up the phone and call in. The

16
00:00:56,880 --> 00:00:59,480
Speaker 1: garage doors are open, but I am here to take

17
00:00:59,520 --> 00:01:03,080
Speaker 1: your call at eight five five five six, and now

18
00:01:03,720 --> 00:01:09,160
Speaker 1: he running. You know what the best part about this

19
00:01:09,240 --> 00:01:12,440
Speaker 1: gig is every week I get to I get to

20
00:01:12,480 --> 00:01:14,679
Speaker 1: play Star Trek. I get to boldly go or no

21
00:01:14,800 --> 00:01:17,640
Speaker 1: one has gone before. Because we've got a little bit

22
00:01:17,640 --> 00:01:19,120
Speaker 1: of a different hour for you this week on The

23
00:01:19,120 --> 00:01:21,560
Speaker 1: Car Doctor, we're gonna sort of branch out and do

24
00:01:21,680 --> 00:01:23,480
Speaker 1: something a little bit different. We're not gonna take any

25
00:01:23,480 --> 00:01:27,120
Speaker 1: calls this hour. UM, We're gonna We're gonna to talk

26
00:01:27,160 --> 00:01:29,640
Speaker 1: to two gentlemen. The first one up is Brandon Matthews.

27
00:01:29,680 --> 00:01:32,560
Speaker 1: He is He works for Opus Opus scan Tools, the

28
00:01:32,560 --> 00:01:34,520
Speaker 1: scan tool system you always hear me talking about, and

29
00:01:34,560 --> 00:01:36,840
Speaker 1: we use it in the Shoppy. He is the lead

30
00:01:37,319 --> 00:01:40,800
Speaker 1: over there for BMW and Porsche Remote Support Tech. But

31
00:01:40,840 --> 00:01:43,920
Speaker 1: he's also UM, their top EV guy. And we're gonna

32
00:01:43,920 --> 00:01:45,959
Speaker 1: talk a little bit of electric vehicles and repairing them

33
00:01:46,000 --> 00:01:48,120
Speaker 1: and uh, we thought this would be kind of fun

34
00:01:48,160 --> 00:01:50,640
Speaker 1: to talk a little bit about the repair side of

35
00:01:50,720 --> 00:01:53,000
Speaker 1: the EV future. Brandon, Welcome to the Car Doctor, sir,

36
00:01:53,080 --> 00:01:57,120
Speaker 1: thanks for taking the time, No problem, Thanks for having

37
00:01:57,120 --> 00:02:00,919
Speaker 1: me appreciate it. Um your bio. I always like to

38
00:02:00,960 --> 00:02:04,800
Speaker 1: go through bios. Right, fourteen years BMW poor Specialized Experience.

39
00:02:04,840 --> 00:02:09,000
Speaker 1: You've got a Level three certification from the r M I. Okay,

40
00:02:09,000 --> 00:02:10,840
Speaker 1: what's the r M I. I'm thinking. I know this

41
00:02:10,880 --> 00:02:14,600
Speaker 1: is an industry of abbreviations and acronyms, but um, who

42
00:02:14,639 --> 00:02:19,400
Speaker 1: are the r m I. Okay, so um with you know,

43
00:02:19,520 --> 00:02:23,200
Speaker 1: high voltage and electric vehicles. In the US, there is

44
00:02:23,360 --> 00:02:28,240
Speaker 1: very little regulation or certification processes that are in place,

45
00:02:29,000 --> 00:02:33,480
Speaker 1: So manufacturers have their own certification of course, right, but

46
00:02:33,520 --> 00:02:37,800
Speaker 1: there's no governing body actually regulating you know, who is

47
00:02:37,880 --> 00:02:43,440
Speaker 1: and is not allowed to touch high voltage systems. In Europe, Uh,

48
00:02:43,560 --> 00:02:49,280
Speaker 1: there is such certification. So my certification is actually from Europe,

49
00:02:49,639 --> 00:02:52,080
Speaker 1: if that makes sense. So the r M I and

50
00:02:52,160 --> 00:02:56,080
Speaker 1: i am I are big, big training organizations out of Europe,

51
00:02:56,360 --> 00:02:59,680
Speaker 1: So we haven't is it that the US hasn't And

52
00:02:59,720 --> 00:03:02,880
Speaker 1: that's interesting, right, I mean you're so the US hasn't

53
00:03:02,919 --> 00:03:06,720
Speaker 1: gotten to the point of creating a certifying body here yet.

54
00:03:07,000 --> 00:03:11,079
Speaker 1: Is that? What is that a true statement? Yeah? To

55
00:03:11,200 --> 00:03:13,799
Speaker 1: my knowledge, that is correct. I mean, at least the

56
00:03:13,919 --> 00:03:17,000
Speaker 1: last I really dove into that topic, there was no

57
00:03:17,760 --> 00:03:22,400
Speaker 1: legislation or governing body about who is and is not

58
00:03:22,560 --> 00:03:26,200
Speaker 1: allowed or or certified to work on those systems or

59
00:03:26,240 --> 00:03:29,640
Speaker 1: those vehicles, whereas in Europe and other parts of the world,

60
00:03:30,000 --> 00:03:33,520
Speaker 1: that is very prevalent. In Europe, I mean, they're they're

61
00:03:33,680 --> 00:03:37,080
Speaker 1: very strict about working on e V and high voltage systems.

62
00:03:37,120 --> 00:03:39,360
Speaker 1: I mean so much so that they won't even let

63
00:03:39,400 --> 00:03:43,120
Speaker 1: you literally wash the car or do anything to it

64
00:03:43,200 --> 00:03:48,520
Speaker 1: unless you're EV certified. So let's let's let's have a

65
00:03:48,600 --> 00:03:50,880
Speaker 1: little fun with this. Right. For the folks out there

66
00:03:50,920 --> 00:03:53,520
Speaker 1: listening that thinking points and carburetors are coming back, that's

67
00:03:53,560 --> 00:03:57,520
Speaker 1: probably not any time soon. Um, Right, we're going completely

68
00:03:57,520 --> 00:04:00,720
Speaker 1: in the other direction. Uh. Evs are here to stay.

69
00:04:00,800 --> 00:04:03,440
Speaker 1: I mean, there's there's no getting away from it. Uh.

70
00:04:03,560 --> 00:04:05,840
Speaker 1: You started out on the gas side of the business,

71
00:04:05,960 --> 00:04:07,880
Speaker 1: if I can say it that way, Brandon, and then

72
00:04:08,360 --> 00:04:11,160
Speaker 1: we worked a way into EV. Um. How many years

73
00:04:11,160 --> 00:04:13,880
Speaker 1: were you doing gas cars? Uh? Ten years, eight years,

74
00:04:13,880 --> 00:04:18,880
Speaker 1: twelve years, Yeah, yeah, round twelve years primarily. I mean

75
00:04:18,920 --> 00:04:23,000
Speaker 1: I still do petrol and diesel as well. Um, But

76
00:04:23,440 --> 00:04:27,280
Speaker 1: naturally there is obviously a gradual shift towards e V,

77
00:04:27,520 --> 00:04:29,640
Speaker 1: and I don't think that is going to change. I

78
00:04:29,839 --> 00:04:32,960
Speaker 1: I definitely think we're shifting towards EV. It's going to

79
00:04:33,080 --> 00:04:36,039
Speaker 1: take a while to phase out, you know, the petrol

80
00:04:36,120 --> 00:04:39,240
Speaker 1: and diesel vehicles. But no doubt in my mind that

81
00:04:39,320 --> 00:04:41,479
Speaker 1: e V is the wave of the future. It's just

82
00:04:41,560 --> 00:04:46,200
Speaker 1: gonna take time for the you know, the gasolene vehicles

83
00:04:46,240 --> 00:04:50,120
Speaker 1: to slowly be phased out right, What's what surprised you

84
00:04:50,360 --> 00:04:53,680
Speaker 1: about e V vehicles your first round of exposure to them?

85
00:04:53,680 --> 00:04:55,800
Speaker 1: What was there something that took you back that they

86
00:04:55,800 --> 00:04:58,000
Speaker 1: did something you didn't think they do that, you know,

87
00:04:58,040 --> 00:04:59,720
Speaker 1: were they better or worse that they live up to

88
00:04:59,680 --> 00:05:04,080
Speaker 1: here at spectation? What was your first reaction In the beginning,

89
00:05:04,120 --> 00:05:07,839
Speaker 1: I wasn't that impressed, mostly because of the range, right

90
00:05:07,920 --> 00:05:12,039
Speaker 1: and people having you know, everyone talks about the range anxiety, right,

91
00:05:12,160 --> 00:05:15,159
Speaker 1: like you can't get enough miles on a full charge

92
00:05:15,240 --> 00:05:18,279
Speaker 1: to you know, drive from l A to Vegas and

93
00:05:18,320 --> 00:05:22,160
Speaker 1: those sorts of things. So um, in the beginning, I

94
00:05:22,480 --> 00:05:26,080
Speaker 1: really wasn't sold on them, mostly because the infrastructure didn't

95
00:05:26,080 --> 00:05:29,719
Speaker 1: support it, right. There wasn't enough charging stations, the range

96
00:05:29,800 --> 00:05:33,120
Speaker 1: wasn't long enough, the cost was high on the initial

97
00:05:33,160 --> 00:05:36,919
Speaker 1: pursuit purchase. And as time goes on, those all become

98
00:05:37,000 --> 00:05:39,800
Speaker 1: less and less and less of a factor. So, you know,

99
00:05:40,240 --> 00:05:42,760
Speaker 1: we're almost to the point now where it's you know,

100
00:05:43,080 --> 00:05:46,359
Speaker 1: just as convenient to charge the vehicle as it is

101
00:05:46,400 --> 00:05:49,039
Speaker 1: to fill up the gas tank. We're not quite there yet,

102
00:05:49,080 --> 00:05:54,039
Speaker 1: but the infrastructure has really, you know, really propelled in

103
00:05:54,040 --> 00:05:59,960
Speaker 1: the last few years. Now you're specializing in BMW and Porsche. Correct,

104
00:06:00,279 --> 00:06:05,120
Speaker 1: that's your ev that's your ev niche so to speak. Yep, yep,

105
00:06:05,279 --> 00:06:08,800
Speaker 1: more so BMW. UM, I do kick around with Porsche

106
00:06:08,839 --> 00:06:15,799
Speaker 1: a lot. Uh. Porsche primarily uses the Volkswagen Autie platforms

107
00:06:15,839 --> 00:06:18,400
Speaker 1: for all of their evy and diesel stuff for the

108
00:06:18,440 --> 00:06:24,279
Speaker 1: most part, and and for again full disclosure for the listeners. Um,

109
00:06:24,320 --> 00:06:26,400
Speaker 1: it's it's not that right. Well, maybe I'm wrong. Are

110
00:06:26,440 --> 00:06:29,640
Speaker 1: you still hands on every day? You're you're at the

111
00:06:29,720 --> 00:06:32,640
Speaker 1: upper end for OPUS I v S, which to me

112
00:06:32,720 --> 00:06:35,080
Speaker 1: isn't a scantl You're a support system. It's it's a

113
00:06:35,080 --> 00:06:38,520
Speaker 1: scan tool, it's a tech line, it's it's questions and answers,

114
00:06:38,560 --> 00:06:42,520
Speaker 1: it's information that a technician can't find anywhere else. Are

115
00:06:42,560 --> 00:06:45,360
Speaker 1: you hands on on a shop somewhere? And then Opus

116
00:06:45,440 --> 00:06:48,240
Speaker 1: is the night job or the the Thursday Friday job

117
00:06:48,320 --> 00:06:50,480
Speaker 1: or you know, what's your what's your weekly schedule like

118
00:06:50,640 --> 00:06:55,240
Speaker 1: because you've got to be busy. Yeah, everyone here is

119
00:06:55,279 --> 00:06:57,480
Speaker 1: a little bit different with regards to that. And you're

120
00:06:57,520 --> 00:07:00,160
Speaker 1: absolutely corrected. When when I think of OPUS and UH,

121
00:07:00,720 --> 00:07:03,400
Speaker 1: I think that goes a long way with our marketing

122
00:07:03,480 --> 00:07:05,680
Speaker 1: side as well. But when I think of Opus. I

123
00:07:05,720 --> 00:07:09,160
Speaker 1: definitely don't think scan tool. I think of like complete

124
00:07:09,200 --> 00:07:13,120
Speaker 1: support system, whether it be scan tool or information or

125
00:07:13,200 --> 00:07:19,800
Speaker 1: diagnostic assistance, etcetera, or j programming. UM me personally, So

126
00:07:20,000 --> 00:07:24,040
Speaker 1: I am a full time Opus employee that is doing

127
00:07:24,800 --> 00:07:29,840
Speaker 1: the technical support lines, so diagnostic support. I also am

128
00:07:29,840 --> 00:07:31,960
Speaker 1: the director of training, so I do a lot of

129
00:07:32,000 --> 00:07:36,280
Speaker 1: the infield training for our clients and prospective new clients,

130
00:07:36,800 --> 00:07:40,320
Speaker 1: and then me personally. UM. I just got lucky enough

131
00:07:40,440 --> 00:07:44,960
Speaker 1: that uh my house is literally about half a mile

132
00:07:45,240 --> 00:07:48,320
Speaker 1: from the BMW dealer that I have a long standing

133
00:07:48,360 --> 00:07:50,840
Speaker 1: association with, so I have a lot of friends that

134
00:07:50,880 --> 00:07:54,480
Speaker 1: work there. And I also have a shop in the family,

135
00:07:54,640 --> 00:07:57,200
Speaker 1: so my stepdad owns a repair shop as well. So

136
00:07:57,800 --> 00:08:00,240
Speaker 1: I am as hands on as I can be while

137
00:08:00,280 --> 00:08:03,400
Speaker 1: still working full time. So I'm usually around the shop,

138
00:08:03,480 --> 00:08:08,120
Speaker 1: you know, uh Saturday, Sundays, you know, nighttimes. But I

139
00:08:08,200 --> 00:08:12,040
Speaker 1: really do try and keep my hands dirty, uh still,

140
00:08:12,120 --> 00:08:14,920
Speaker 1: because it's one thing to learn on paper, but it's

141
00:08:14,920 --> 00:08:17,760
Speaker 1: a whole another to be able to actually see things

142
00:08:17,800 --> 00:08:20,000
Speaker 1: with your eyes and feel them with your hands. So

143
00:08:20,960 --> 00:08:23,120
Speaker 1: would you definitely try and stay in the loop when

144
00:08:23,160 --> 00:08:27,920
Speaker 1: you talk to text Because Opus recently added e V

145
00:08:28,200 --> 00:08:33,960
Speaker 1: vehicle capability to the tool correct. Yeah, so um, it's

146
00:08:33,960 --> 00:08:37,120
Speaker 1: different for every brand of course. Um, but we do

147
00:08:37,240 --> 00:08:41,480
Speaker 1: have EAVY capabilities on BMW S we can perform service

148
00:08:41,520 --> 00:08:46,959
Speaker 1: functions and um even some programming. Uh, Porsche, we don't

149
00:08:47,000 --> 00:08:50,280
Speaker 1: necessarily have the programming for the easies, but we do

150
00:08:50,360 --> 00:08:54,520
Speaker 1: have you know, diagnostic capabilities and service functions and stuff

151
00:08:54,559 --> 00:08:58,120
Speaker 1: like that. So yeah, we do get them. Are the

152
00:08:58,280 --> 00:08:59,959
Speaker 1: are the text Well, you know, I'm gonna I'm at

153
00:09:00,120 --> 00:09:01,640
Speaker 1: We're gonna pull over and take a pause when we

154
00:09:01,720 --> 00:09:05,760
Speaker 1: come back. Okay, UM, I guess the question is what

155
00:09:05,840 --> 00:09:08,400
Speaker 1: are the technicians reactions? You know, and are you talking

156
00:09:08,400 --> 00:09:10,559
Speaker 1: to are you talking to dealer texts? Are you talking

157
00:09:10,600 --> 00:09:14,199
Speaker 1: to independent repair shops? You know you're talking to specialists?

158
00:09:14,679 --> 00:09:16,400
Speaker 1: And you know, the other thing I want you to

159
00:09:16,440 --> 00:09:18,320
Speaker 1: think about is you mentioned that you were you know,

160
00:09:18,400 --> 00:09:21,720
Speaker 1: technical training. How much training do you think the average

161
00:09:21,720 --> 00:09:23,520
Speaker 1: tech is going to have to go through to get

162
00:09:23,960 --> 00:09:25,880
Speaker 1: to the point of comfort with an e V that

163
00:09:25,920 --> 00:09:28,480
Speaker 1: they won't kill themselves by touching the wrong thing or

164
00:09:28,520 --> 00:09:32,160
Speaker 1: get you know, get hurt. Um. It's definitely a process

165
00:09:32,200 --> 00:09:34,679
Speaker 1: that's going to require a completely different approach, I think

166
00:09:34,679 --> 00:09:35,959
Speaker 1: than what we've been up to at this point, I

167
00:09:36,000 --> 00:09:38,079
Speaker 1: think we want to talk about that. All right, stay put,

168
00:09:38,120 --> 00:09:40,600
Speaker 1: stay right, we are Brandon and uh, let's pull over,

169
00:09:40,640 --> 00:09:42,160
Speaker 1: take a pause. I'm on any of the car Doctor

170
00:09:42,160 --> 00:09:51,080
Speaker 1: will be back right after this. He drives that way.

171
00:09:51,120 --> 00:09:53,440
Speaker 1: But when it comes to fixing cars, Ron has card

172
00:09:53,440 --> 00:09:59,720
Speaker 1: advice done right eight five five zero zero zero. Here's Rod. Hey,

173
00:09:59,760 --> 00:10:01,200
Speaker 1: I'm back around the end of the car document here

174
00:10:01,240 --> 00:10:03,400
Speaker 1: with Brandon Matthews sees the Opus I v S lead

175
00:10:03,480 --> 00:10:06,840
Speaker 1: tech for BMW and Porsche Remote Support. Brandon, you're still there, sir.

176
00:10:08,120 --> 00:10:11,200
Speaker 1: I have a major runaway yet. I'm sorry. Um, I

177
00:10:11,200 --> 00:10:12,599
Speaker 1: had you with a bunch of stuff there before the

178
00:10:12,600 --> 00:10:14,679
Speaker 1: break and I shouldn't have done that, but you know,

179
00:10:15,080 --> 00:10:17,800
Speaker 1: I just I'm just thinking about what it's got to

180
00:10:17,840 --> 00:10:20,720
Speaker 1: be like as a remote support technician, and I have

181
00:10:20,760 --> 00:10:22,560
Speaker 1: to explain to the listeners what it is you do

182
00:10:22,679 --> 00:10:24,200
Speaker 1: because I'm the guy on the other side of the

183
00:10:24,200 --> 00:10:26,440
Speaker 1: phone trying to convey, Hey, I've got a car that

184
00:10:26,480 --> 00:10:28,520
Speaker 1: does this, this, and this. Do you have any information

185
00:10:28,559 --> 00:10:30,800
Speaker 1: on it? Uh? You know, so you're the guy that's

186
00:10:30,840 --> 00:10:33,760
Speaker 1: answering the questions. So you've got you know, dealer experience,

187
00:10:33,880 --> 00:10:37,839
Speaker 1: independent experience, you know, multiple levels of experience in your

188
00:10:37,920 --> 00:10:41,439
Speaker 1: particular line. Your line is BMW and Porsche. As you say,

189
00:10:41,480 --> 00:10:45,000
Speaker 1: more BMW. What has it been like for the guys

190
00:10:45,040 --> 00:10:48,280
Speaker 1: calling up on BMW EV electric vehicles? You know, what

191
00:10:48,360 --> 00:10:50,079
Speaker 1: are some of their questions, what are some of their

192
00:10:50,120 --> 00:10:54,920
Speaker 1: stumbling blocks? What are they learning? What are you learning? Yeah,

193
00:10:55,000 --> 00:10:59,559
Speaker 1: so we get a pretty wide variety of inquiries and support.

194
00:10:59,640 --> 00:11:05,080
Speaker 1: Kese is Um. It could be something as simple as, uh,

195
00:11:05,120 --> 00:11:09,599
Speaker 1: you know, they have a fault code or a indicator

196
00:11:09,720 --> 00:11:16,040
Speaker 1: light that's on and they want information on the system

197
00:11:16,200 --> 00:11:20,839
Speaker 1: or the operation of something, etcetera. It could be something

198
00:11:20,880 --> 00:11:26,040
Speaker 1: as simple as you know, them requesting information right literature,

199
00:11:27,440 --> 00:11:31,480
Speaker 1: a more detailed fault description or false setting criteria. It

200
00:11:31,520 --> 00:11:34,040
Speaker 1: could be something as simple as that, or it could

201
00:11:34,040 --> 00:11:39,800
Speaker 1: be something as detailed as you know, verbally walking through

202
00:11:39,880 --> 00:11:44,800
Speaker 1: someone actually testing a high voltage component right, um. And

203
00:11:44,840 --> 00:11:49,840
Speaker 1: I think that kind of curtails one of the questions

204
00:11:49,840 --> 00:11:52,400
Speaker 1: that you had before the break about what does it

205
00:11:52,440 --> 00:11:55,320
Speaker 1: take for people to actually work on these vehicles? What

206
00:11:55,360 --> 00:11:59,240
Speaker 1: are we seeing from the text, um? And what I

207
00:11:59,280 --> 00:12:02,400
Speaker 1: see a lot is we're getting you know, now that

208
00:12:02,440 --> 00:12:06,720
Speaker 1: these cars are becoming more and more popular, they're starting

209
00:12:06,760 --> 00:12:10,400
Speaker 1: to leave the dealership world and make their way into

210
00:12:10,480 --> 00:12:14,760
Speaker 1: the independence. Uh workshop, Right, how long has been how

211
00:12:14,760 --> 00:12:17,760
Speaker 1: long has BMW had EVS? It's got to be six

212
00:12:17,840 --> 00:12:22,480
Speaker 1: years now, right, We've had e v since uh since

213
00:12:22,559 --> 00:12:26,480
Speaker 1: the seventy two x five, which was around two thousand

214
00:12:26,559 --> 00:12:29,800
Speaker 1: and I can't remember if it was nine or ten,

215
00:12:31,080 --> 00:12:33,680
Speaker 1: quite a while. Yeah, it's a wild time flies. Yeah,

216
00:12:34,840 --> 00:12:37,840
Speaker 1: time does fly. Yeah, And I think you'll be talking

217
00:12:37,880 --> 00:12:41,000
Speaker 1: to Aaron later and he's been doing Tesla for us,

218
00:12:41,040 --> 00:12:43,640
Speaker 1: so you know, yeah, Tesla has been around a while

219
00:12:43,720 --> 00:12:45,360
Speaker 1: to doing e v S, I mean a long time,

220
00:12:46,080 --> 00:12:48,800
Speaker 1: you know. Yeah, So finish your thought you were you

221
00:12:49,400 --> 00:12:53,199
Speaker 1: were talking about what you hear from. So right now

222
00:12:53,240 --> 00:12:56,760
Speaker 1: it's kind of this uh, this time where the evs

223
00:12:56,760 --> 00:13:00,720
Speaker 1: are breaking into the aftermarket world, and a lot of

224
00:13:00,760 --> 00:13:07,240
Speaker 1: the aftermarket shops really aren't tooled up or um, they're

225
00:13:07,240 --> 00:13:09,320
Speaker 1: just tooled up is the best word. Right, They're not

226
00:13:09,400 --> 00:13:12,880
Speaker 1: tooled up to support them fully yet. So that can

227
00:13:12,960 --> 00:13:15,560
Speaker 1: be a little bit of a challenge for us when

228
00:13:15,640 --> 00:13:19,880
Speaker 1: I need someone to check for an insulation issue with

229
00:13:20,600 --> 00:13:25,600
Speaker 1: high voltage cable or do some resistance testing on a

230
00:13:25,679 --> 00:13:29,640
Speaker 1: three phase high voltage motor and the workshop doesn't have

231
00:13:29,800 --> 00:13:33,000
Speaker 1: a mega O meter, or doesn't have a three phase

232
00:13:33,080 --> 00:13:37,880
Speaker 1: tester or some of the electrical tools which are necessary

233
00:13:37,920 --> 00:13:40,880
Speaker 1: to test some of those systems. So that has been

234
00:13:40,960 --> 00:13:44,480
Speaker 1: the challenge for us in the beginning. But of course

235
00:13:44,600 --> 00:13:46,760
Speaker 1: as time goes on and the car has become more

236
00:13:46,760 --> 00:13:49,920
Speaker 1: and more popular, obviously more and more shops are going

237
00:13:49,960 --> 00:13:53,200
Speaker 1: to invest in those tools and in that type of

238
00:13:53,240 --> 00:13:57,760
Speaker 1: equipment to allow us to to more, you know, more

239
00:13:58,880 --> 00:14:02,679
Speaker 1: to allow us to further assist them, Right, Brandon, was

240
00:14:02,720 --> 00:14:05,600
Speaker 1: I that is one of the challenges we face right now.

241
00:14:05,840 --> 00:14:07,719
Speaker 1: You know, can you get hurt working on any v

242
00:14:07,800 --> 00:14:09,440
Speaker 1: if you touch the wrong thing at the wrong time,

243
00:14:11,000 --> 00:14:13,440
Speaker 1: of course, absolutely, I mean not just hurt, you can

244
00:14:13,520 --> 00:14:17,000
Speaker 1: get dead real quick. Um, So yeah, absolutely. I mean

245
00:14:17,040 --> 00:14:21,840
Speaker 1: we're dealing with high voltage systems, um, that absolutely can

246
00:14:21,880 --> 00:14:26,600
Speaker 1: injure or kill. Now. The manufacturers are smart, right, they

247
00:14:26,600 --> 00:14:31,440
Speaker 1: are not making them easy to hurt yourself. Right, If

248
00:14:31,520 --> 00:14:35,800
Speaker 1: you are actually using the service disconnects and properly de

249
00:14:36,000 --> 00:14:40,120
Speaker 1: energizing the vehicle, it's very challenging to get hurt, right,

250
00:14:41,040 --> 00:14:44,080
Speaker 1: But if you do not follow the service information, it

251
00:14:44,160 --> 00:14:48,040
Speaker 1: is very easy to get hurt. Right. Do you think

252
00:14:48,400 --> 00:14:50,320
Speaker 1: and I'm trying to think I had a word this question.

253
00:14:50,360 --> 00:14:52,760
Speaker 1: You know, we've both seen it at some level, whether

254
00:14:52,800 --> 00:14:55,280
Speaker 1: it's a gas vehicle or an electric vehicle. There's guys

255
00:14:55,320 --> 00:14:57,920
Speaker 1: out there that well, they think they know at all.

256
00:14:57,960 --> 00:15:00,680
Speaker 1: One thing I know is I don't know everything. Um.

257
00:15:00,720 --> 00:15:03,600
Speaker 1: To quote Steve Ethridge, your your your cohort over there

258
00:15:03,600 --> 00:15:05,440
Speaker 1: at Opus, Steve always says, you don't know what you

259
00:15:05,480 --> 00:15:08,000
Speaker 1: don't know. We don't know it yet and and that's

260
00:15:08,040 --> 00:15:09,640
Speaker 1: the truth. But yet there are people out there that

261
00:15:09,720 --> 00:15:11,280
Speaker 1: are gonna listen to this and go, ah, I know

262
00:15:11,360 --> 00:15:13,840
Speaker 1: all about evs. It's a giant battery with a set

263
00:15:13,840 --> 00:15:16,640
Speaker 1: of wheels and tires. Um that's the person that could

264
00:15:16,640 --> 00:15:19,480
Speaker 1: get hurt, right, It's it's the lack of wanting to learn,

265
00:15:19,480 --> 00:15:23,440
Speaker 1: in the lack of of knowledge. Do you see EV class?

266
00:15:23,520 --> 00:15:26,240
Speaker 1: Are you seeing growth in the e V classes that

267
00:15:26,320 --> 00:15:28,600
Speaker 1: you're providing and are you providing are you gonna be

268
00:15:28,600 --> 00:15:32,280
Speaker 1: providing more if a shop wants to get more acquainted

269
00:15:32,320 --> 00:15:36,480
Speaker 1: with e V or Opus hasn't branched off into that yet. No,

270
00:15:36,680 --> 00:15:40,000
Speaker 1: we have we we are doing e V classes. Um,

271
00:15:40,240 --> 00:15:44,600
Speaker 1: I do want on BMW. I know Aaron ore Tesla,

272
00:15:44,800 --> 00:15:48,120
Speaker 1: technician he has a couple of EV classes that he's

273
00:15:48,600 --> 00:15:51,720
Speaker 1: already written and we've been doing. We're definitely gearing up

274
00:15:51,720 --> 00:15:54,800
Speaker 1: for that. We haven't done a ton of course as yet,

275
00:15:54,840 --> 00:15:58,479
Speaker 1: but um absolutely a lot more to come and definitely

276
00:15:58,520 --> 00:16:01,440
Speaker 1: a big market for it. They they actually sell out

277
00:16:01,560 --> 00:16:05,840
Speaker 1: quickly when we do run one, so definitely uh market

278
00:16:05,920 --> 00:16:07,960
Speaker 1: and something that we're going to expand on as well

279
00:16:08,320 --> 00:16:11,720
Speaker 1: in our closing couple of minutes real quick. So you know,

280
00:16:12,160 --> 00:16:15,640
Speaker 1: the idea here is if this was a gas conversation

281
00:16:15,680 --> 00:16:18,000
Speaker 1: of gas vehicle conversation, I could look up my Opus

282
00:16:18,280 --> 00:16:22,040
Speaker 1: I vs. Scan tool and gather my data and analyzing

283
00:16:22,160 --> 00:16:23,880
Speaker 1: and maybe repair and then maybe I need to get

284
00:16:23,880 --> 00:16:26,680
Speaker 1: some information, so I would have the ability to upload

285
00:16:26,720 --> 00:16:29,600
Speaker 1: that data I just gathered and send it off um

286
00:16:29,640 --> 00:16:32,480
Speaker 1: to the wherever you guys are situated and you're scattered

287
00:16:32,480 --> 00:16:34,920
Speaker 1: around the country. I've I've had that experience with a

288
00:16:34,960 --> 00:16:37,280
Speaker 1: lot of you, and you know, we'll we'll sit and

289
00:16:37,280 --> 00:16:39,360
Speaker 1: we'll talk and we'll have a conversation about well, let's

290
00:16:39,360 --> 00:16:40,840
Speaker 1: look at this, let's look at that, and we kind

291
00:16:40,880 --> 00:16:43,280
Speaker 1: of go back and forth. We're you you have the

292
00:16:43,320 --> 00:16:45,960
Speaker 1: ability to do that now remote support like that with

293
00:16:46,040 --> 00:16:52,240
Speaker 1: E V correct on BMW we do absolutely and I

294
00:16:52,280 --> 00:16:57,440
Speaker 1: think again curtailing from that statement. Personally, I feel when

295
00:16:57,480 --> 00:17:01,000
Speaker 1: working on an e V vehicle, it's cruise goal to

296
00:17:01,120 --> 00:17:05,199
Speaker 1: be able to use factory software, to be able to

297
00:17:05,400 --> 00:17:10,160
Speaker 1: access test plans and the proper safety information and the

298
00:17:10,160 --> 00:17:15,400
Speaker 1: proper service procedures and disconnect procedures. And we have that capability.

299
00:17:15,920 --> 00:17:19,160
Speaker 1: So that's a huge benefit of partnering with Opus. If

300
00:17:19,240 --> 00:17:22,880
Speaker 1: somebody has one of our devices, we can use the

301
00:17:22,920 --> 00:17:28,160
Speaker 1: factory BMW software I S T A and remote into

302
00:17:28,200 --> 00:17:32,560
Speaker 1: the vehicle and yet any factory information that is available,

303
00:17:32,600 --> 00:17:39,719
Speaker 1: whether it be fall codes, test plan, service functions, repair information, parts, diagrams,

304
00:17:39,760 --> 00:17:41,640
Speaker 1: I mean, you name it, we can get all of that.

305
00:17:42,080 --> 00:17:46,000
Speaker 1: And that is pretty much for almost almost every brand

306
00:17:46,040 --> 00:17:49,840
Speaker 1: that we support. We can run the the OE software

307
00:17:49,880 --> 00:17:52,800
Speaker 1: for Yeah, and that's that's what makes you guys. It's

308
00:17:52,840 --> 00:17:55,919
Speaker 1: not just a scantl it's a support system. Hey Brandon,

309
00:17:55,920 --> 00:17:57,920
Speaker 1: the clock is gonna grab us. I think the websites

310
00:17:57,960 --> 00:18:00,560
Speaker 1: Opus ibs dot com for those out there that want

311
00:18:00,560 --> 00:18:02,440
Speaker 1: to take the next step and get into the next

312
00:18:02,520 --> 00:18:06,600
Speaker 1: level of vehicle correct Opus ibs dot com that it

313
00:18:06,720 --> 00:18:09,080
Speaker 1: correct cool beans. Hey man, I'll catch you up on

314
00:18:09,119 --> 00:18:11,680
Speaker 1: the telephone. Telephone, I'm sure we'll talk at some point

315
00:18:11,680 --> 00:18:13,000
Speaker 1: in the next couple of weeks. You never know what

316
00:18:13,080 --> 00:18:15,720
Speaker 1: rolls into the shop. Always a pleasure and I appreciate

317
00:18:15,720 --> 00:18:17,520
Speaker 1: you taking the time. And now you've got a busy schedule,

318
00:18:17,600 --> 00:18:21,159
Speaker 1: you'd be well, my friend, no problem. Appreciate you having me.

319
00:18:21,800 --> 00:18:23,600
Speaker 1: You're very welcome. I'm running any of the Car Doctor.

320
00:18:23,840 --> 00:18:54,720
Speaker 1: We'll be back right after this. Don't go away, welcome back.

321
00:18:54,800 --> 00:18:57,919
Speaker 1: While the Car Doctor. You know, our next guest has

322
00:18:58,000 --> 00:19:02,080
Speaker 1: been a lead technician for Tesla. He's got experience five

323
00:19:02,160 --> 00:19:04,640
Speaker 1: years worth over on the Tesla side of the EV

324
00:19:04,840 --> 00:19:07,120
Speaker 1: market as lead tech and shop for him, and he's

325
00:19:07,119 --> 00:19:09,680
Speaker 1: now working with Opus Ivs as a remote support tech.

326
00:19:09,760 --> 00:19:12,280
Speaker 1: And he just brings a whole lot of great information

327
00:19:12,680 --> 00:19:14,960
Speaker 1: to this radio show today and we're glad to have him.

328
00:19:14,960 --> 00:19:17,080
Speaker 1: Aaron Jones, Aaron, welcome to the Car Doctor, sir, thanks

329
00:19:17,080 --> 00:19:21,280
Speaker 1: for taking the time. Hey, how are you run all right? Man?

330
00:19:21,840 --> 00:19:24,439
Speaker 1: Um listen, I you know, I've just got to know

331
00:19:24,480 --> 00:19:27,119
Speaker 1: the question everybody wants the answer to. I'm gonna ask it.

332
00:19:27,240 --> 00:19:29,399
Speaker 1: You don't have Elon Musk's cell phone number, do you?

333
00:19:29,680 --> 00:19:31,840
Speaker 1: We want to call him? And get him on the show. Uh.

334
00:19:31,920 --> 00:19:34,560
Speaker 1: We thought there's a there's a there's another great interview,

335
00:19:34,680 --> 00:19:39,440
Speaker 1: right um uh so if you ever run into him

336
00:19:39,440 --> 00:19:43,120
Speaker 1: telling the car doctors looking for him. So you started

337
00:19:43,119 --> 00:19:46,639
Speaker 1: your career where and now you're doing You started it

338
00:19:46,680 --> 00:19:48,600
Speaker 1: in gas and now you're doing e VOR? Have you

339
00:19:48,720 --> 00:19:54,000
Speaker 1: always been e V? So I started in Gas. I

340
00:19:54,040 --> 00:20:00,600
Speaker 1: started with BMW back in about okay. Um, and I

341
00:20:00,680 --> 00:20:03,439
Speaker 1: didn't really get to dabble in the EV side of

342
00:20:03,480 --> 00:20:05,119
Speaker 1: it very much. You know, the I three was just

343
00:20:05,200 --> 00:20:09,399
Speaker 1: coming out when I switched over to Tesla and just

344
00:20:09,560 --> 00:20:14,960
Speaker 1: fell head over heels for EVS. Okay, And that's what

345
00:20:15,119 --> 00:20:17,159
Speaker 1: do you drive a Tesla? I've got to ask the question.

346
00:20:19,359 --> 00:20:23,080
Speaker 1: So I don't. Uh, personally, I have a problem with

347
00:20:23,320 --> 00:20:25,560
Speaker 1: sitting in the same car for five years. I kind

348
00:20:25,560 --> 00:20:28,720
Speaker 1: of want something new and exciting. Um. So I don't

349
00:20:28,760 --> 00:20:30,879
Speaker 1: have a Tesla. What do you drive every day? Just

350
00:20:30,960 --> 00:20:36,200
Speaker 1: out of curiosity? I drive nineteen g T I Volkswagen

351
00:20:36,240 --> 00:20:38,800
Speaker 1: g t A. Okay, all right, so your performance going?

352
00:20:38,880 --> 00:20:43,239
Speaker 1: I get it? Um you know, do you do you

353
00:20:43,680 --> 00:20:46,200
Speaker 1: anybody in the family have a Tesla? You know? Any

354
00:20:46,280 --> 00:20:48,879
Speaker 1: feedback you know, one on one around the kitchen table,

355
00:20:49,440 --> 00:20:51,680
Speaker 1: that you can share or you know, is all your

356
00:20:51,680 --> 00:20:54,440
Speaker 1: experience with it going through the shops, form and or technician.

357
00:20:56,680 --> 00:20:59,920
Speaker 1: So I like to immerse myself a little bit out here.

358
00:21:00,080 --> 00:21:03,160
Speaker 1: I'm in North Carolina, you know, with the ev community,

359
00:21:03,200 --> 00:21:07,000
Speaker 1: so I have some friends who do own evs. My

360
00:21:07,040 --> 00:21:09,600
Speaker 1: cousin just purchased his first Model three, so you know,

361
00:21:09,680 --> 00:21:13,960
Speaker 1: he's he's part of the ev family. Um. But I

362
00:21:14,040 --> 00:21:17,480
Speaker 1: will say that the Evy lifestyle has definitely been a

363
00:21:17,600 --> 00:21:21,960
Speaker 1: change for my family with me bringing it in. So

364
00:21:22,280 --> 00:21:25,200
Speaker 1: you're the because you were probably the you know, Aaron

365
00:21:25,280 --> 00:21:27,919
Speaker 1: fix my car guy, and now it's Aaron fixed my

366
00:21:27,960 --> 00:21:32,919
Speaker 1: electric car guy. Um, right, you're you're you're you know

367
00:21:33,040 --> 00:21:34,840
Speaker 1: when when you later on as you get older, Right,

368
00:21:34,840 --> 00:21:37,080
Speaker 1: you're gonna be go see your uncle Aaron. He'll fix

369
00:21:37,080 --> 00:21:38,879
Speaker 1: the car for you, and you're gonna be like, well,

370
00:21:38,920 --> 00:21:41,879
Speaker 1: you know it's if it's an Evy, you know, if

371
00:21:41,880 --> 00:21:43,360
Speaker 1: it's a gas car, you know, what are we doing?

372
00:21:43,400 --> 00:21:45,320
Speaker 1: I'm sure you're gonna be the go to guy. Right,

373
00:21:45,359 --> 00:21:48,600
Speaker 1: That's what happens as as time goes by. Um, you

374
00:21:48,600 --> 00:21:53,120
Speaker 1: know your first exposure to Tesla, were you leary? Were

375
00:21:53,119 --> 00:21:56,679
Speaker 1: you surprised at what the car became and and you know,

376
00:21:56,720 --> 00:21:59,119
Speaker 1: we're the first one is problematic, like we here and

377
00:21:59,160 --> 00:22:02,359
Speaker 1: they've gotten so much better. Now, what's the what's the scoop?

378
00:22:04,600 --> 00:22:07,560
Speaker 1: So when I was when I was first recruited, you know,

379
00:22:07,600 --> 00:22:11,240
Speaker 1: I was definitely scared to make the jump. We had

380
00:22:11,320 --> 00:22:15,200
Speaker 1: this manufacturer with BMW that have been around long though

381
00:22:15,320 --> 00:22:18,479
Speaker 1: that I felt secure and um, so there was definitely

382
00:22:18,520 --> 00:22:22,000
Speaker 1: some fear. Uh. And I've seen the company grow a lot.

383
00:22:22,640 --> 00:22:25,879
Speaker 1: There were some I mean, they weren't just at the

384
00:22:25,920 --> 00:22:29,000
Speaker 1: beginning of mass producing vehicles for the first time. I

385
00:22:29,000 --> 00:22:31,920
Speaker 1: remember when the Model three first came in and that

386
00:22:32,160 --> 00:22:36,480
Speaker 1: was the first true mass production vehicle of trying to

387
00:22:36,520 --> 00:22:39,840
Speaker 1: hit a million a year um. And like with anything,

388
00:22:39,880 --> 00:22:43,359
Speaker 1: they got better over time. Assembly definitely got better over time.

389
00:22:43,720 --> 00:22:46,720
Speaker 1: I wouldn't say as much mechanical issues as it was

390
00:22:46,840 --> 00:22:51,119
Speaker 1: just general appearance, right like I look at I forget.

391
00:22:51,200 --> 00:22:53,959
Speaker 1: I don't know what model it was, I have to admit,

392
00:22:54,600 --> 00:22:56,680
Speaker 1: but I was in a parking lot the other day

393
00:22:56,760 --> 00:22:59,520
Speaker 1: and a Tesla came in and they did the person

394
00:22:59,600 --> 00:23:04,320
Speaker 1: got out and the door opened up and it hinged

395
00:23:04,440 --> 00:23:07,439
Speaker 1: at the top. Was that was that A three? No?

396
00:23:08,720 --> 00:23:10,800
Speaker 1: So that is a that is a Model X and

397
00:23:10,840 --> 00:23:14,120
Speaker 1: those are the falcon winged doors. Yeah yeah, yeah, yeah,

398
00:23:14,160 --> 00:23:17,080
Speaker 1: yeah yeah. Um how you know, I looked at that

399
00:23:17,160 --> 00:23:19,720
Speaker 1: and I said, from a mechanical perspective, I wonder how

400
00:23:19,720 --> 00:23:21,800
Speaker 1: they hold up in all the in all kinds of weather.

401
00:23:21,880 --> 00:23:26,720
Speaker 1: How do they hold up? Aaron any experiences with them? Yeah,

402
00:23:26,800 --> 00:23:29,120
Speaker 1: I have to say, I believe it or not. The

403
00:23:29,119 --> 00:23:31,760
Speaker 1: biggest issue that we had with them with the latches.

404
00:23:32,240 --> 00:23:35,800
Speaker 1: You know, you think it's a double hinge system. Um,

405
00:23:36,000 --> 00:23:38,600
Speaker 1: so you would think that more struts the lifted and

406
00:23:38,760 --> 00:23:41,560
Speaker 1: a couple of different spots would cause more where but

407
00:23:41,640 --> 00:23:44,800
Speaker 1: we didn't really see that. We did see some environmental

408
00:23:44,840 --> 00:23:50,119
Speaker 1: issues where there are occupit sensors on the outside the

409
00:23:50,119 --> 00:23:52,880
Speaker 1: door to kind of stop it from hitting anything, and

410
00:23:52,920 --> 00:23:55,359
Speaker 1: if it sits in a nice sunlight for a couple

411
00:23:55,400 --> 00:23:57,879
Speaker 1: of minutes, you start getting that that built up a

412
00:23:57,920 --> 00:24:00,440
Speaker 1: heat between the censer and the door. So it does

413
00:24:00,440 --> 00:24:04,239
Speaker 1: throw some false flags there. But her as complex as

414
00:24:04,240 --> 00:24:07,560
Speaker 1: those doors are, I was very surprised to see how

415
00:24:07,600 --> 00:24:10,320
Speaker 1: well they held up. I wonder what would happen in

416
00:24:10,400 --> 00:24:13,760
Speaker 1: North Jersey. And I'm not trying to take a shot here,

417
00:24:13,760 --> 00:24:16,800
Speaker 1: but I just I think about, you know, practical application

418
00:24:17,480 --> 00:24:19,960
Speaker 1: in North Jersey when we have our traditional three and

419
00:24:20,000 --> 00:24:24,320
Speaker 1: four foot snowfalls in February. If that door would open

420
00:24:24,400 --> 00:24:26,240
Speaker 1: up with snow on it like that, is it's strong

421
00:24:26,359 --> 00:24:28,000
Speaker 1: enough or what it would it? I guess you'd have

422
00:24:28,040 --> 00:24:30,199
Speaker 1: to clear the snow off first, Right, It's not like

423
00:24:30,280 --> 00:24:34,440
Speaker 1: getting into a traditional car where a door open sideways. Uh,

424
00:24:34,480 --> 00:24:39,280
Speaker 1: it probably wouldn't open. And there's a plastic piece of

425
00:24:39,320 --> 00:24:42,240
Speaker 1: clauding at the very bottom, so once it detects a

426
00:24:42,320 --> 00:24:45,399
Speaker 1: certain foot pounds of torque on that clouding, it's actually

427
00:24:45,400 --> 00:24:49,080
Speaker 1: going to abort any further movement. So if you've got

428
00:24:49,080 --> 00:24:50,919
Speaker 1: a little bit of snow in front of it, it

429
00:24:50,960 --> 00:24:53,280
Speaker 1: won't open, which is kind of a good thing because

430
00:24:53,960 --> 00:24:56,480
Speaker 1: when you look at where they attached, they actually attached

431
00:24:56,520 --> 00:25:00,159
Speaker 1: directly to the spine, a good twist of that, and

432
00:25:00,160 --> 00:25:02,080
Speaker 1: then you're taking it into the body shop for a

433
00:25:02,080 --> 00:25:05,880
Speaker 1: spine repair and then to be a body shop now

434
00:25:05,880 --> 00:25:08,280
Speaker 1: you have to be a certified body shop in Tesla

435
00:25:08,400 --> 00:25:13,880
Speaker 1: to repair Tesla. Right, there's there's there's there's anything structural. Right,

436
00:25:14,640 --> 00:25:17,520
Speaker 1: you have to go to school and they're special tooling involved.

437
00:25:17,840 --> 00:25:19,919
Speaker 1: I hear numbers around a hundred grand to become a

438
00:25:19,920 --> 00:25:25,440
Speaker 1: Tesla certified facility. I would say that's probably about right.

439
00:25:25,480 --> 00:25:30,200
Speaker 1: We're probably looking at like thirty to forty grand in tooling. UM,

440
00:25:30,240 --> 00:25:33,680
Speaker 1: you need to have like your dedicated aluminum room. There's

441
00:25:33,720 --> 00:25:35,920
Speaker 1: a couple of site visits that go on it. It's

442
00:25:35,960 --> 00:25:40,720
Speaker 1: a pretty in depth UM procedure. And this is you know,

443
00:25:40,760 --> 00:25:43,760
Speaker 1: so you can repair quarter panels and crush cans, but

444
00:25:43,960 --> 00:25:49,359
Speaker 1: non structural components can be replaced at anybody shop. Right, Okay,

445
00:25:49,480 --> 00:25:54,320
Speaker 1: Well let's you know, as we move forward, right, technology evolves. UM,

446
00:25:54,400 --> 00:25:56,320
Speaker 1: let's pull over and take a pause while we're While

447
00:25:56,359 --> 00:25:58,760
Speaker 1: we're doing that, I want you to just think back

448
00:25:58,800 --> 00:26:01,520
Speaker 1: in your mind. You know some of the repairs you've

449
00:26:01,560 --> 00:26:05,600
Speaker 1: seen that surprised you, and you know what have you

450
00:26:05,760 --> 00:26:08,480
Speaker 1: learned working on Tesla's about them? Where do you see?

451
00:26:08,680 --> 00:26:11,240
Speaker 1: You know, where's the chinks in their armor? Where do

452
00:26:11,280 --> 00:26:13,760
Speaker 1: they excel that we don't realize that the motoring public

453
00:26:13,800 --> 00:26:15,800
Speaker 1: needs to be made aware of what are they really

454
00:26:15,840 --> 00:26:17,920
Speaker 1: good at? So let's look at their best, let's look

455
00:26:17,920 --> 00:26:20,080
Speaker 1: at their worst. When the car doctor returns here, we're

456
00:26:20,080 --> 00:26:22,240
Speaker 1: gonna be here with Aaron Jones from Opus I v S.

457
00:26:22,280 --> 00:26:24,800
Speaker 1: And we're talking Tesla's and EVS right now. I'll be

458
00:26:24,840 --> 00:26:34,359
Speaker 1: back right after this. Don't go away. Welcome back, Rannee

459
00:26:34,359 --> 00:26:36,240
Speaker 1: and the car Doctor. We're here this hour with Aaron

460
00:26:36,320 --> 00:26:38,520
Speaker 1: Jones from Opus I v S. He's the lead tech

461
00:26:38,600 --> 00:26:41,320
Speaker 1: for Tesla, and we're just sort of chatting about Tesla

462
00:26:41,320 --> 00:26:44,719
Speaker 1: and NV vehicles in general. Aaron, when we took the pause,

463
00:26:45,400 --> 00:26:47,359
Speaker 1: is there a chink in the armor of Tesla? Is

464
00:26:47,359 --> 00:26:49,240
Speaker 1: there something they do really well that we need to

465
00:26:49,240 --> 00:26:51,200
Speaker 1: be made aware of besides what we read about in

466
00:26:51,240 --> 00:26:56,640
Speaker 1: the news, UM, talk to us, tell us what's going on. Well,

467
00:26:57,000 --> 00:27:00,480
Speaker 1: I think, you know, just starting with the the things

468
00:27:00,520 --> 00:27:04,879
Speaker 1: that surprised me the most, bad wise, was how I

469
00:27:04,960 --> 00:27:08,719
Speaker 1: was just blown away that the high voltage battery was

470
00:27:08,760 --> 00:27:14,240
Speaker 1: not serviceable at the service center level. So you know,

471
00:27:14,320 --> 00:27:17,639
Speaker 1: you have something simple like a temperature sensor or a

472
00:27:17,760 --> 00:27:20,160
Speaker 1: cell go down in a module, and you would expect

473
00:27:20,200 --> 00:27:23,479
Speaker 1: a company like that, who's whose basis is built around

474
00:27:23,560 --> 00:27:26,679
Speaker 1: this high voltage battery, that they'd be able to drop it,

475
00:27:26,760 --> 00:27:29,840
Speaker 1: take the case off, you know, replace that battery management

476
00:27:29,880 --> 00:27:34,040
Speaker 1: board or that cell that module. UM, but that infrastructure

477
00:27:34,119 --> 00:27:37,920
Speaker 1: just wasn't there, you know, it was dropping the battery pack,

478
00:27:38,359 --> 00:27:41,600
Speaker 1: packaging it back up sending it, in my case, from

479
00:27:41,600 --> 00:27:47,000
Speaker 1: North Carolina to Fremont, California, putting another battery pack in

480
00:27:47,040 --> 00:27:49,400
Speaker 1: the car while you waited for that one to get rebuilt.

481
00:27:50,480 --> 00:27:52,720
Speaker 1: And at the time, I mean, I thought it was

482
00:27:52,760 --> 00:27:55,679
Speaker 1: a huge waste of money. And they don't build the

483
00:27:55,680 --> 00:27:59,159
Speaker 1: battery packs. I was gonna say, and and that's the

484
00:27:59,160 --> 00:28:02,480
Speaker 1: battery that as I understand that the battery ways somewhere

485
00:28:02,520 --> 00:28:04,560
Speaker 1: between eight hundred and a thousand pounds. Are we talking

486
00:28:04,600 --> 00:28:10,000
Speaker 1: about that battery? Yeah, so the high voltage battery on

487
00:28:10,040 --> 00:28:13,560
Speaker 1: the exterior of the vehicles. So yeah, it's about eight pounds.

488
00:28:13,760 --> 00:28:15,920
Speaker 1: You know, it needs to be put on a special

489
00:28:16,000 --> 00:28:20,000
Speaker 1: moving table. It's not super fancy. But you know, coming

490
00:28:20,040 --> 00:28:23,800
Speaker 1: from BMW and seeing how I mean they're there, batteries

491
00:28:23,800 --> 00:28:26,240
Speaker 1: were much smaller, you know, much smaller, kill a lot,

492
00:28:26,359 --> 00:28:31,320
Speaker 1: but um, how serviceable those batteries were. Replacing attempts sensor

493
00:28:32,040 --> 00:28:35,119
Speaker 1: balancing board wasn't difficult and could be done in the

494
00:28:35,200 --> 00:28:38,880
Speaker 1: same day repair. We were spending you know, a week

495
00:28:39,160 --> 00:28:40,920
Speaker 1: turn around time to get a car in and out

496
00:28:40,920 --> 00:28:44,600
Speaker 1: of the shop just because of hecka twenty two partner

497
00:28:44,680 --> 00:28:47,280
Speaker 1: something and what does Tesla do so well that we

498
00:28:47,320 --> 00:28:51,560
Speaker 1: don't know about it that we should. I have to

499
00:28:51,640 --> 00:28:57,560
Speaker 1: say Tesla gets a really bad rap for service. Some

500
00:28:57,720 --> 00:29:03,520
Speaker 1: of it is very well, UH is correct, the customer

501
00:29:03,600 --> 00:29:06,640
Speaker 1: service and the communications and stuff. But I will say

502
00:29:06,640 --> 00:29:11,440
Speaker 1: that their drive in technician efficiency and the use of

503
00:29:11,560 --> 00:29:15,720
Speaker 1: mobile service UM is incredible. And I think the other

504
00:29:15,720 --> 00:29:19,280
Speaker 1: flip side of that is the constant updates that they

505
00:29:19,320 --> 00:29:23,360
Speaker 1: can do by pushing software over the air. You know,

506
00:29:23,400 --> 00:29:26,560
Speaker 1: they fixed so many items and they stay so clear

507
00:29:26,640 --> 00:29:31,160
Speaker 1: of like recalls or bulletins because they're able to push

508
00:29:31,200 --> 00:29:35,480
Speaker 1: a software release to keep nine customers from coming into

509
00:29:35,560 --> 00:29:39,920
Speaker 1: the shop for something minor or something major that they're

510
00:29:39,920 --> 00:29:43,720
Speaker 1: fixing it with software. So answer this in our last

511
00:29:43,720 --> 00:29:46,400
Speaker 1: couple of minutes. You know, one of the things that

512
00:29:46,600 --> 00:29:49,320
Speaker 1: I fear is I look at the e V future

513
00:29:49,480 --> 00:29:54,200
Speaker 1: and I think about I think about affordability. Right, you know,

514
00:29:54,280 --> 00:29:55,880
Speaker 1: I go to I go to a diner and a

515
00:29:56,320 --> 00:29:58,560
Speaker 1: young girl will wait on me, thirty five years old,

516
00:29:58,600 --> 00:30:01,640
Speaker 1: she's got two kids, she's worst or she's widowed, and

517
00:30:01,720 --> 00:30:04,840
Speaker 1: she's she's waiting tables to survive. And right now she's

518
00:30:04,880 --> 00:30:07,360
Speaker 1: driving that oh five Toyota Corolla with a hundred fifty

519
00:30:07,360 --> 00:30:11,200
Speaker 1: thousand miles on it right, you know, in ten years

520
00:30:11,640 --> 00:30:14,120
Speaker 1: is she going to be driving that fifteen year old

521
00:30:14,320 --> 00:30:16,920
Speaker 1: Tesla And what does that look like from a price

522
00:30:17,000 --> 00:30:20,840
Speaker 1: point and parts availability? And if it needs a battery,

523
00:30:20,880 --> 00:30:23,080
Speaker 1: what does that cost? And you know, do you think

524
00:30:23,120 --> 00:30:26,640
Speaker 1: that Tesla will there be fifteen year old Tesla's in

525
00:30:26,680 --> 00:30:29,680
Speaker 1: fifteen years that that are going to be affordable to driver?

526
00:30:29,760 --> 00:30:31,160
Speaker 1: Or it just is it going to hit a price

527
00:30:31,200 --> 00:30:36,040
Speaker 1: point in time and just that's it, It's gone, you know,

528
00:30:36,160 --> 00:30:39,400
Speaker 1: That's that's That's one thing that I've always wondered. You know,

529
00:30:40,000 --> 00:30:43,600
Speaker 1: we're coming up two, so that means our first models

530
00:30:44,280 --> 00:30:47,720
Speaker 1: are now turning ten years old. Um and there are

531
00:30:47,720 --> 00:30:51,560
Speaker 1: plenty of models is still on the road and driving

532
00:30:51,640 --> 00:30:55,840
Speaker 1: just fine. Now. Parts are a little expensive, but as

533
00:30:56,000 --> 00:30:59,240
Speaker 1: the vehicles have evolved, the parts have gotten more simple.

534
00:30:59,600 --> 00:31:02,920
Speaker 1: Um Us, it works a lot on like a modular basis,

535
00:31:02,920 --> 00:31:07,280
Speaker 1: so one module can control seven different aspects of the vehicle,

536
00:31:07,400 --> 00:31:11,000
Speaker 1: so you really cut down on labor cost and production costs.

537
00:31:11,840 --> 00:31:16,480
Speaker 1: So I think I think with anything, vehicles were really

538
00:31:16,520 --> 00:31:18,680
Speaker 1: expensive when they first came out. So like the Model

539
00:31:18,880 --> 00:31:22,400
Speaker 1: X brand new when it came out was about a

540
00:31:22,480 --> 00:31:26,240
Speaker 1: hundred and thirty five thousand dollars. Well, now the same

541
00:31:26,280 --> 00:31:30,200
Speaker 1: ones that seventy and then the parts to start replacing

542
00:31:30,200 --> 00:31:32,520
Speaker 1: stuff on these vehicles are just getting cheaper with time.

543
00:31:32,600 --> 00:31:36,520
Speaker 1: So will it be a Tesla who knows? It may

544
00:31:36,560 --> 00:31:40,920
Speaker 1: be you know, a Hundai Ionic, it may be a

545
00:31:41,080 --> 00:31:43,760
Speaker 1: Ford Maverick. What what is the what do you think

546
00:31:43,800 --> 00:31:45,920
Speaker 1: that battery? Of course, real quick on that on that

547
00:31:45,960 --> 00:31:48,200
Speaker 1: ten year old Tesla noufit if it needs a battery?

548
00:31:48,320 --> 00:31:50,200
Speaker 1: Do they start to need batteries at ten years? You

549
00:31:50,200 --> 00:31:52,320
Speaker 1: know we hear that out here in the public. Is

550
00:31:52,360 --> 00:31:55,480
Speaker 1: that is that hearsay? It's you know, what's the failure rate? When?

551
00:31:55,760 --> 00:32:01,120
Speaker 1: What is the lifespan of the batteries? You know, that's

552
00:32:01,160 --> 00:32:03,280
Speaker 1: kind of a huge one because it all depends on

553
00:32:03,720 --> 00:32:06,760
Speaker 1: supercharging or driving and all that stuff. But at the

554
00:32:06,880 --> 00:32:09,560
Speaker 1: end of the day, if a refurbished pack is needed,

555
00:32:09,600 --> 00:32:16,280
Speaker 1: you know, labor and all. You're looking at about eleven twelve, right, Okay, hey, listen,

556
00:32:16,320 --> 00:32:18,920
Speaker 1: we could we could go on all day. I uh,

557
00:32:19,120 --> 00:32:20,640
Speaker 1: I have a lot of questions for you. We may

558
00:32:20,720 --> 00:32:22,600
Speaker 1: bring you back a second time if that's all right,

559
00:32:22,680 --> 00:32:26,120
Speaker 1: because we appreciate you taking time from open Yeah, I'll

560
00:32:26,120 --> 00:32:27,600
Speaker 1: tell you what, man, we go We have a lot

561
00:32:27,600 --> 00:32:30,560
Speaker 1: of questions for you, and the clock just unfortunately took us.

562
00:32:30,840 --> 00:32:33,320
Speaker 1: If the listeners, you know, the shops out there, they

563
00:32:33,360 --> 00:32:35,360
Speaker 1: want to get involved and start working on Tesla's and

564
00:32:35,400 --> 00:32:37,520
Speaker 1: they want to incorporate Opus I v S into it.

565
00:32:37,920 --> 00:32:43,959
Speaker 1: Opus I v s dot Com is the website. Okay,

566
00:32:44,040 --> 00:32:47,320
Speaker 1: cool beans, Aaron, It's a pleasure, man. I I appreciate

567
00:32:47,360 --> 00:32:50,320
Speaker 1: your enthusiasm and I appreciate your honesty. We're gonna have

568
00:32:50,360 --> 00:32:54,520
Speaker 1: you back again real soon. I promise you'd be well, yeah,

569
00:32:54,640 --> 00:32:57,040
Speaker 1: thank you. You're very welcome. Bye bye, I'm running any

570
00:32:57,080 --> 00:32:58,960
Speaker 1: in the car doctor. We'll return right after this. Don't

571
00:32:58,960 --> 00:33:15,160
Speaker 1: go away, okay, welcome back when I'm naming the car doctor.

572
00:33:15,160 --> 00:33:17,160
Speaker 1: Thanks for taking the ride with me this hour. That uh,

573
00:33:17,680 --> 00:33:19,440
Speaker 1: that was a different hour, right, I mean, I don't

574
00:33:19,440 --> 00:33:21,480
Speaker 1: think we've ever done that there where we're just talking

575
00:33:21,480 --> 00:33:23,960
Speaker 1: to guys. Those those are real in the field technicians,

576
00:33:24,000 --> 00:33:25,760
Speaker 1: and those are the future. They are the future of

577
00:33:25,800 --> 00:33:28,640
Speaker 1: this industry. Um. You know, I could tell I didn't

578
00:33:28,640 --> 00:33:31,800
Speaker 1: ask age, but I know there well, anybody's younger than me.

579
00:33:32,000 --> 00:33:34,760
Speaker 1: But uh, you know, it's it's good to see that

580
00:33:34,840 --> 00:33:36,760
Speaker 1: the future the hands of the industry or or the

581
00:33:36,760 --> 00:33:38,720
Speaker 1: future of the industries in the hands of people like

582
00:33:38,800 --> 00:33:41,840
Speaker 1: that because of their passion and their inspiration. Um I

583
00:33:41,880 --> 00:33:45,320
Speaker 1: should also explain about opus I vs. Opus I vs.

584
00:33:46,000 --> 00:33:47,840
Speaker 1: You know, I refer to as a scan tool, but

585
00:33:47,880 --> 00:33:51,040
Speaker 1: it's a support system, all right. It's the idea that

586
00:33:51,080 --> 00:33:53,360
Speaker 1: you're going to gather information with the scan tool. You're

587
00:33:53,360 --> 00:33:56,240
Speaker 1: gonna pull your code, You're gonna look at that a stream, uh,

588
00:33:56,320 --> 00:33:58,240
Speaker 1: you know, and you may fix the car on your own.

589
00:33:58,240 --> 00:33:59,720
Speaker 1: In a lot of cases you do, but everyone so

590
00:33:59,800 --> 00:34:01,840
Speaker 1: don't while you run into that snake in the woodpile

591
00:34:01,880 --> 00:34:05,800
Speaker 1: where you know you've got three or four information systems,

592
00:34:05,880 --> 00:34:08,680
Speaker 1: you're you're you're missing something. You're missing that piece to

593
00:34:08,719 --> 00:34:11,640
Speaker 1: the puzzle. And I've always equated it to it's like

594
00:34:11,719 --> 00:34:14,320
Speaker 1: having that buddy at the dealership working on that particular

595
00:34:14,400 --> 00:34:16,160
Speaker 1: line of car that you can call up and say, hey,

596
00:34:16,200 --> 00:34:19,120
Speaker 1: I got this car that does this or that. You

597
00:34:19,160 --> 00:34:21,920
Speaker 1: know it leans to the left on Tuesdays when the

598
00:34:21,920 --> 00:34:23,680
Speaker 1: moon is blue and the tide is high, and have

599
00:34:23,719 --> 00:34:25,879
Speaker 1: you ever seen it before? It's a it's a one

600
00:34:25,880 --> 00:34:28,600
Speaker 1: on a fifty thousand unit shot kind of a thing.

601
00:34:29,000 --> 00:34:32,200
Speaker 1: And they'll have that answer. We had a Subaru in

602
00:34:32,239 --> 00:34:34,320
Speaker 1: the shop not too long ago that we were trying

603
00:34:34,360 --> 00:34:38,319
Speaker 1: to service the front differential fluid and we had all

604
00:34:38,360 --> 00:34:43,680
Speaker 1: the information systems working. We looked at Subaru online. Nothing

605
00:34:43,760 --> 00:34:48,000
Speaker 1: made sense as to which was the differential, which was

606
00:34:48,360 --> 00:34:52,680
Speaker 1: the transmission fluid, phil drain and fil. We called up Opus.

607
00:34:52,760 --> 00:34:55,040
Speaker 1: We got the Subaru tech on the phone. We explained

608
00:34:55,080 --> 00:34:58,080
Speaker 1: it to him. He read the procedure, he said, and

609
00:34:58,120 --> 00:35:00,680
Speaker 1: where he thought it was was wrong. What we ended

610
00:35:00,719 --> 00:35:03,000
Speaker 1: up doing was using the Opus tool. There's a camera

611
00:35:03,080 --> 00:35:06,360
Speaker 1: built in. He logged into the tool. We all walked

612
00:35:06,400 --> 00:35:08,640
Speaker 1: around the car together. We looked at this plug, that plug,

613
00:35:08,680 --> 00:35:11,520
Speaker 1: that plug, that plug. Had a great conversation and figured

614
00:35:11,560 --> 00:35:13,719
Speaker 1: out which was which by using the tool and the

615
00:35:13,719 --> 00:35:16,160
Speaker 1: built in camera and the tech on the phone all

616
00:35:16,200 --> 00:35:19,200
Speaker 1: at the same time. That's what Opus is Opus ibs

617
00:35:19,280 --> 00:35:21,160
Speaker 1: dot com. Until the next time, I'm ron Ani in

618
00:35:21,200 --> 00:35:23,040
Speaker 1: the car doctor reminding each and every one of you

619
00:35:23,280 --> 00:35:26,560
Speaker 1: good mechanics aren't expensive, They're priceless. See you