1 00:00:03,440 --> 00:00:07,160 Speaker 1: Welcome back to Bloomberg Surveillance. I Michael McKee along with 2 00:00:07,240 --> 00:00:10,360 Speaker 1: Tom Keene. A man with enormous challenges ahead of him 3 00:00:10,440 --> 00:00:13,840 Speaker 1: is James Staley. Jess Staley. He's the new chief executive 4 00:00:13,880 --> 00:00:17,880 Speaker 1: officer of Barkley's and he is sitting down with our 5 00:00:18,120 --> 00:00:22,000 Speaker 1: Eric Shatzker for much He Welcome to Bloomberg television viewers 6 00:00:22,040 --> 00:00:25,120 Speaker 1: and Bloomberg radio listeners around the world to this conversation 7 00:00:25,160 --> 00:00:29,200 Speaker 1: with Jess Staley, the CEO of Barkley's, here at Barkley's 8 00:00:29,200 --> 00:00:32,880 Speaker 1: headquarters in Midtown Manhattan. Jessica, morning to Eric. How you doing? 9 00:00:33,479 --> 00:00:36,600 Speaker 1: This is your one day anniversary? You know that, no, 10 00:00:36,920 --> 00:00:40,640 Speaker 1: but nemb onst of today, one hundred days, right. How 11 00:00:40,640 --> 00:00:43,720 Speaker 1: does it feel? It's the honeymoon over? Uh? It feels terrific. 12 00:00:43,760 --> 00:00:47,280 Speaker 1: I mean it's uh, it's a lot of challenges, but 13 00:00:47,400 --> 00:00:50,760 Speaker 1: there's so strong assets inside of Barkley's. The people are great, 14 00:00:50,880 --> 00:00:54,120 Speaker 1: the client bases is terrific. The opportunities for this bank 15 00:00:54,280 --> 00:00:57,520 Speaker 1: are are great. So it's a run. There's a lot 16 00:00:57,560 --> 00:00:59,480 Speaker 1: in front of us, a lot of challenges, but I'm 17 00:00:59,600 --> 00:01:01,600 Speaker 1: very up to mystic about where we're gonna end up. 18 00:01:02,040 --> 00:01:05,400 Speaker 1: Let's speak about some of the immediate challenges. The market 19 00:01:05,440 --> 00:01:09,120 Speaker 1: conditions out there appear to be pretty tough, right, volatility 20 00:01:09,360 --> 00:01:13,720 Speaker 1: complaints about the liquidity and a fixed income market, for example. 21 00:01:13,760 --> 00:01:17,679 Speaker 1: The operating environment in general is Barkley's on the same 22 00:01:17,720 --> 00:01:20,840 Speaker 1: track as City Group and Jpmorganist quarter looking at the 23 00:01:20,880 --> 00:01:25,959 Speaker 1: sales and trading business down fift You know, obviously the 24 00:01:26,000 --> 00:01:29,240 Speaker 1: markets went through a very traumatic experience in two thousand 25 00:01:29,280 --> 00:01:32,800 Speaker 1: and eight and nine and created a global calamity in 26 00:01:32,880 --> 00:01:35,920 Speaker 1: terms of the economy that we're still recovering from. And 27 00:01:35,959 --> 00:01:40,280 Speaker 1: how the banks evolve, how the regulators evolved to end 28 00:01:40,360 --> 00:01:42,640 Speaker 1: up in a place where we have a safe financial 29 00:01:42,640 --> 00:01:45,800 Speaker 1: system where the banks won't get in trouble again, but 30 00:01:45,880 --> 00:01:49,559 Speaker 1: we have a functioning capital markets that finances economic growth. 31 00:01:49,800 --> 00:01:52,400 Speaker 1: We're still in the middle of that process and Barkley 32 00:01:52,440 --> 00:01:55,800 Speaker 1: is a is a player there. Um. We like the 33 00:01:55,800 --> 00:01:58,840 Speaker 1: assets that we have, you know, we've just redefined our 34 00:01:59,040 --> 00:02:03,880 Speaker 1: our strategy around being a transatlantic consumer, corporate and investment bank. 35 00:02:04,360 --> 00:02:07,560 Speaker 1: There are some great businesses there. Um uh, So we 36 00:02:07,640 --> 00:02:10,240 Speaker 1: like the assets that we have as a bank, but 37 00:02:10,280 --> 00:02:12,720 Speaker 1: there's still this evolution in the financial markets that we 38 00:02:12,760 --> 00:02:14,280 Speaker 1: have to live through. How is it going to affect 39 00:02:14,280 --> 00:02:16,600 Speaker 1: you this quarter. You know, we're not gonna talk about 40 00:02:16,600 --> 00:02:18,480 Speaker 1: this quarter. We did say we had a pretty good 41 00:02:18,560 --> 00:02:21,720 Speaker 1: January in February, the quarter is not over yet. Um. 42 00:02:22,160 --> 00:02:25,680 Speaker 1: We like how our businesses is moving forward, so but 43 00:02:25,720 --> 00:02:28,160 Speaker 1: we won't comment on the quarters Pacific. These imbalances that 44 00:02:28,240 --> 00:02:32,600 Speaker 1: you speak of, though, this tricky act right between preventing 45 00:02:32,600 --> 00:02:36,000 Speaker 1: the financial system from creating again and creating an environment 46 00:02:36,000 --> 00:02:39,320 Speaker 1: in which, uh, you know, the handmaidens of capitalism can 47 00:02:39,360 --> 00:02:45,440 Speaker 1: actually earn a return. Um. Is there any reason those 48 00:02:45,480 --> 00:02:47,440 Speaker 1: balances are going to be better struck between now and 49 00:02:47,480 --> 00:02:49,000 Speaker 1: the end of the year or is this where we 50 00:02:49,080 --> 00:02:53,440 Speaker 1: are for now and for a while yet? You know? Uh? Um, 51 00:02:54,400 --> 00:02:57,320 Speaker 1: the markets I think are having some difficult times adjusting 52 00:02:57,360 --> 00:03:00,000 Speaker 1: to what's happened with commodity prices and oil and particular 53 00:03:00,040 --> 00:03:02,680 Speaker 1: there what's going on in China clearly has had a 54 00:03:02,840 --> 00:03:06,520 Speaker 1: very big impact. Um. This whole slow growth is a 55 00:03:06,600 --> 00:03:11,320 Speaker 1: challenge for the market. The inflation expectations are incredibly low. 56 00:03:11,760 --> 00:03:15,160 Speaker 1: That's leading to some central banks talking about negative interest rates. 57 00:03:15,520 --> 00:03:18,920 Speaker 1: This is completely unchartered territory. You know, how the financial 58 00:03:18,919 --> 00:03:22,120 Speaker 1: markets would respond to negative answerstrates on the scale that 59 00:03:22,160 --> 00:03:25,400 Speaker 1: are being discussed is we just don't know UM so 60 00:03:26,000 --> 00:03:28,960 Speaker 1: the markets will be challenging UH this year. But the 61 00:03:28,960 --> 00:03:32,160 Speaker 1: banking industry is so much stronger now than it was 62 00:03:32,600 --> 00:03:35,440 Speaker 1: in two thousand and eight. The capital levels are completely different, 63 00:03:35,680 --> 00:03:38,720 Speaker 1: the liquidity levels are completely different. We have such a 64 00:03:38,760 --> 00:03:41,720 Speaker 1: more robust banking industry than we did back then, so 65 00:03:41,840 --> 00:03:44,240 Speaker 1: it is a safer group of banks dealing with the 66 00:03:44,320 --> 00:03:48,280 Speaker 1: challenging market. The ECB is going to make his latest 67 00:03:48,280 --> 00:03:51,000 Speaker 1: policy announcement just a few minutes from now at seven 68 00:03:51,080 --> 00:03:56,240 Speaker 1: forty five Eastern time this morning. There's a widespread expectation 69 00:03:56,280 --> 00:03:58,280 Speaker 1: that they're going to be even more accommodated that they 70 00:03:58,280 --> 00:04:01,240 Speaker 1: have been. Negative interest rates aren't an issue for your 71 00:04:01,360 --> 00:04:04,680 Speaker 1: UK consumer business, but you're operating in European banking environment. 72 00:04:04,680 --> 00:04:07,840 Speaker 1: How challenging are negative interest rates for a bank like Barclays. 73 00:04:08,440 --> 00:04:12,440 Speaker 1: The negative interest rates are are are a reality day, 74 00:04:12,600 --> 00:04:14,800 Speaker 1: but on a very limited scale. With the negative interest 75 00:04:14,880 --> 00:04:18,960 Speaker 1: rates right now are essentially only on excess reserve. The 76 00:04:19,000 --> 00:04:21,680 Speaker 1: interest rates for the consumer. The interest rates across the 77 00:04:21,720 --> 00:04:25,480 Speaker 1: banking industry itself are still positive. So we're a long 78 00:04:25,480 --> 00:04:28,600 Speaker 1: way ago, I think, from being a very disruptive influence 79 00:04:28,680 --> 00:04:31,120 Speaker 1: in the banking industry, but we've got to keep an 80 00:04:31,120 --> 00:04:34,680 Speaker 1: eye on it. And with inflation expectations so low, it's 81 00:04:34,680 --> 00:04:37,200 Speaker 1: a challenge for the investment banks and excuse for the 82 00:04:37,240 --> 00:04:40,960 Speaker 1: central banks to continue to be every day more accommodative 83 00:04:41,360 --> 00:04:44,400 Speaker 1: and to try to push the economy forward through that accommodation. 84 00:04:44,520 --> 00:04:49,560 Speaker 1: The the aggressive monetary policy, I think is having every 85 00:04:49,640 --> 00:04:52,120 Speaker 1: day less and less ability to get the economy of 86 00:04:52,120 --> 00:04:54,360 Speaker 1: moving forward, and that's a challenge for all of us. So, 87 00:04:54,640 --> 00:04:57,880 Speaker 1: but more specifically is as it concerns the banking industry. 88 00:04:58,279 --> 00:05:01,880 Speaker 1: I don't negative interest rate cause bank profits to shrink? 89 00:05:01,920 --> 00:05:06,080 Speaker 1: Don't they disincentivize cross border lending? Don't they create nonlinear 90 00:05:06,120 --> 00:05:11,080 Speaker 1: effects in bank funding. The big, the big factor which 91 00:05:11,160 --> 00:05:14,480 Speaker 1: is impacting bank profitability in terms of the retail banking 92 00:05:14,520 --> 00:05:18,760 Speaker 1: practice and whatnot are low interest rates. Um uh, you know, 93 00:05:18,800 --> 00:05:21,520 Speaker 1: the net interest margin of banks has been shrinking because 94 00:05:21,520 --> 00:05:24,120 Speaker 1: we have low interest rates across the board. So sure 95 00:05:24,240 --> 00:05:26,279 Speaker 1: that is a weight. But you know, most of the 96 00:05:26,279 --> 00:05:29,279 Speaker 1: retail banking industry is doing quite well. Barkley's you know, 97 00:05:29,640 --> 00:05:32,400 Speaker 1: our return on equity in our in our retail bank 98 00:05:32,440 --> 00:05:34,480 Speaker 1: and our credit card business are in the mid teens. 99 00:05:34,880 --> 00:05:37,440 Speaker 1: It's a great business for us. You know, as we're talking, 100 00:05:37,640 --> 00:05:40,760 Speaker 1: you know, we are a hugely important part of the 101 00:05:40,880 --> 00:05:46,880 Speaker 1: UK economy, about of the United Kingdom GDP every day 102 00:05:47,240 --> 00:05:50,120 Speaker 1: goes through the payment pipes of Barkley's, whether it's our 103 00:05:50,160 --> 00:05:53,159 Speaker 1: Barkley card or whether it's our retail branches. We are 104 00:05:53,520 --> 00:05:57,720 Speaker 1: inexorably linked with the economic success of the UK and 105 00:05:57,839 --> 00:06:00,560 Speaker 1: uh so these are difficult times, but we're doing well 106 00:06:00,600 --> 00:06:02,520 Speaker 1: and uh in our in our position in the UK 107 00:06:02,640 --> 00:06:05,360 Speaker 1: retail market is is great. Chess. You've had a chance 108 00:06:05,360 --> 00:06:08,320 Speaker 1: now to talk about the bank's new strategy with some 109 00:06:08,440 --> 00:06:11,640 Speaker 1: of your largest investors, and it's fair to say some 110 00:06:11,720 --> 00:06:15,120 Speaker 1: of them are deeply skeptical. What's the hardest question you've 111 00:06:15,160 --> 00:06:21,880 Speaker 1: had to answer? Um, You know, we've made two strategic 112 00:06:22,240 --> 00:06:26,000 Speaker 1: decisions in the first one days. UH one was to 113 00:06:26,080 --> 00:06:31,000 Speaker 1: sell to a deconsolidating non controlling position in Africa. Barclay's 114 00:06:31,000 --> 00:06:33,120 Speaker 1: has been in Africa for over a hundred years, in 115 00:06:33,200 --> 00:06:36,680 Speaker 1: places like Kenya and Uganda. To make that decision to 116 00:06:36,720 --> 00:06:39,400 Speaker 1: pull back from the continent has been very, very hard. 117 00:06:39,520 --> 00:06:41,960 Speaker 1: So that's a tough question. And then the second one 118 00:06:42,200 --> 00:06:45,040 Speaker 1: is the investment banking industry. No, our strategy is to 119 00:06:45,080 --> 00:06:49,400 Speaker 1: be a transatlantic consumer, corporate and investment bank, with with 120 00:06:49,440 --> 00:06:52,800 Speaker 1: our anchors being New York and London, the too financial 121 00:06:52,800 --> 00:06:56,560 Speaker 1: capitals of the world. Investment banking as an industry right 122 00:06:56,600 --> 00:06:59,520 Speaker 1: now does not cover its cost of capital. So if 123 00:06:59,520 --> 00:07:02,400 Speaker 1: you look at cross all the investment banks on average, 124 00:07:02,440 --> 00:07:05,599 Speaker 1: they do not generate a sufficient return to earn the 125 00:07:05,640 --> 00:07:08,640 Speaker 1: capital that they have. That's a fundamental flaw in the 126 00:07:08,680 --> 00:07:11,920 Speaker 1: financial system. And it's a tough manster and it's a 127 00:07:11,960 --> 00:07:14,080 Speaker 1: tough question to answer. When is that going to change? 128 00:07:14,360 --> 00:07:17,240 Speaker 1: It is Indeed, as we welcome Bloomberg television viewers and 129 00:07:17,320 --> 00:07:20,560 Speaker 1: radio listeners around the world to this conversation with Jess Daily, Jess, 130 00:07:20,560 --> 00:07:23,480 Speaker 1: I'm gonna say that I'm surprised that you didn't add 131 00:07:23,520 --> 00:07:26,720 Speaker 1: a third difficult question there, which was the dividend cut. 132 00:07:27,440 --> 00:07:30,080 Speaker 1: Um it came as a shock, that's fair to say 133 00:07:30,120 --> 00:07:33,960 Speaker 1: to many shareholders. Why cut the dividend when it saves 134 00:07:34,000 --> 00:07:37,120 Speaker 1: you roughly just about a half billion dollars a year 135 00:07:37,640 --> 00:07:40,960 Speaker 1: and there's such a strong shareholder preference for income in 136 00:07:41,000 --> 00:07:43,880 Speaker 1: the UK more so than in the US. UH one. 137 00:07:43,960 --> 00:07:46,320 Speaker 1: We will continue to pay a dividend, but we did 138 00:07:46,360 --> 00:07:51,280 Speaker 1: reduce the dividend by roughly uh for two years sixteen 139 00:07:51,480 --> 00:07:55,440 Speaker 1: and and seventeen. We have a core franchise of our 140 00:07:55,480 --> 00:07:59,720 Speaker 1: consumer credit card business, corporate bank and investment bank. That 141 00:07:59,880 --> 00:07:59,920 Speaker 1: is