WEBVTT - How Flight Attendants Work 0:00:01.120 --> 0:00:04.600 Welcome to Stuff you should know from house stuff Works 0:00:04.600 --> 0:00:13.840 dot com. Hey, and welcome to the podcast. I'm Josh Clark. 0:00:14.560 --> 0:00:17.360 With me is part of your cabin Cruise Charles W. 0:00:17.520 --> 0:00:20.320 Chuck Bryant building the whole thing out is our pilot 0:00:20.680 --> 0:00:24.200 Jerry Rowland, Captain Jars as we'll call her from now on. 0:00:24.760 --> 0:00:26.720 If you'd like to return your seat to its full 0:00:26.800 --> 0:00:30.400 upright position, but along with your trade table. If you've 0:00:30.840 --> 0:00:34.519 lost your device or phone in the seat, don't touch it, 0:00:34.560 --> 0:00:37.360 just come get one of us. Did that happen to you? 0:00:37.400 --> 0:00:41.159 It's a new thing. What uh? No, it's like a 0:00:41.159 --> 0:00:43.840 new thing on on Delta. And like the safety instructions, 0:00:43.840 --> 0:00:46.680 they actually take a little time to say. If you've 0:00:46.840 --> 0:00:50.120 lost your tablet or phone in your seat, don't adjust it, 0:00:50.280 --> 0:00:52.200 Come get a flight attendant. What do you mean lust 0:00:52.240 --> 0:00:54.080 in the seat? What do they mean? Like if you 0:00:54.200 --> 0:00:56.400 have If you're sitting there and you've got the butter 0:00:56.440 --> 0:00:59.360 of fingers and you know, like you turn into Jerry Lewis, 0:00:59.360 --> 0:01:01.680 all of a sudden your phone slides down into the 0:01:01.680 --> 0:01:06.039 seat beside you or in between the seat next to you. 0:01:06.040 --> 0:01:09.720 Your phone is in grave danger. If you adjust your 0:01:09.760 --> 0:01:13.320 seat back upright again, like I say, get a flight attendant, 0:01:13.319 --> 0:01:17.200 because they now have additional skills in their repertoire to 0:01:17.280 --> 0:01:19.680 get your tablet or phone outside. So at some point 0:01:19.680 --> 0:01:22.600 a memo went out to these airlines. It said, we're 0:01:22.640 --> 0:01:24.760 breaking cell phones because people are like, well, maybe if 0:01:24.800 --> 0:01:28.000 I just throw my seat up, it'll pop out, It'll 0:01:28.080 --> 0:01:30.920 shoot right out. Like I, like, I pressed rewind on 0:01:31.000 --> 0:01:34.840 life weird anyway, this is stuff you should know the 0:01:35.800 --> 0:01:37.840 I thought, that's pretty interesting actually, and it gave me 0:01:37.920 --> 0:01:40.920 even more of an appreciation for flight attendance. Yes, then 0:01:41.440 --> 0:01:44.560 I had already gained over my years. Yeah, because if 0:01:44.600 --> 0:01:46.640 you're one of those puts is who's mean to flight 0:01:46.680 --> 0:01:50.520 attendance you get off the plane, you're jerk. Shouldn't be 0:01:50.520 --> 0:01:53.400 mean to people anyway. Like everybody's walking around carrying their 0:01:53.400 --> 0:01:56.760 own burden that you're totally unaware of. And if you're 0:01:56.760 --> 0:01:59.600 mean to somebody usually is because you're not getting what 0:01:59.720 --> 0:02:02.400 you right then. So if everybody can just calm down 0:02:02.440 --> 0:02:04.640 and be nice to each other, that's great, But be 0:02:04.840 --> 0:02:07.080 extra nice to the flight attendants. And if you don't 0:02:07.080 --> 0:02:09.799 agree with me, now, I guarantee you'll agree with us 0:02:10.480 --> 0:02:12.840 at the end of the podcast, and even even in 0:02:12.840 --> 0:02:16.720 our own article here there was a interview with the 0:02:16.720 --> 0:02:19.120 flight attendant a couple of them, a couple of them, 0:02:19.160 --> 0:02:20.760 but one of them very you know. One of these 0:02:20.840 --> 0:02:24.120 vets said, yeah, you know, back in the day, everyone 0:02:24.160 --> 0:02:27.040 was all excited when they flew, they were going someplace fun. 0:02:27.320 --> 0:02:29.919 Now everyone's crabby. Yeah, but she makes a really good 0:02:30.160 --> 0:02:33.239 point why. She says it's because this is all post 0:02:33.320 --> 0:02:36.960 nine eleven, that the added layers of security that they've 0:02:37.000 --> 0:02:42.240 put onto getting from your car onto the plane increases 0:02:42.280 --> 0:02:44.600 stress so much that you're exhausted by the time you 0:02:44.639 --> 0:02:48.000 get onto the plane, and flying has become a chore, 0:02:48.120 --> 0:02:53.400 a task. The seats have gotten way smaller. I do 0:02:53.480 --> 0:02:58.200 by that the leg room has gotten smaller. Um, and yeah, 0:02:58.240 --> 0:03:00.440 I think that it's just kind of become or of like, 0:03:00.720 --> 0:03:04.400 let's get from pointing to point B. Yeah, I taking 0:03:04.400 --> 0:03:07.240 your shoes off, taking your laptop out, it's about all 0:03:07.240 --> 0:03:11.120 the extra security. No big deal, that's what I say. 0:03:11.200 --> 0:03:13.280 Did I tell you I've gotten kind of on board 0:03:13.320 --> 0:03:15.480 your train about taking your shoes off on a flight? 0:03:15.840 --> 0:03:19.000 Oh to not do it? Yeah? Good, So every once 0:03:19.000 --> 0:03:20.679 in a while, just be like, to hell with that. 0:03:20.760 --> 0:03:23.000 I don't care. I'm taking my shoes off. I know 0:03:23.080 --> 0:03:27.200 my feet don't stink, but I understand that there's people 0:03:27.240 --> 0:03:29.240 like you out there who are deeply offended by that 0:03:29.360 --> 0:03:31.560 kind of thing. So I typically do leave them on 0:03:31.680 --> 0:03:34.680 unless my dogs are just yapping so so loud. I can't. 0:03:35.120 --> 0:03:37.720 I can't ignore it. But it's pretty rare these days. 0:03:38.000 --> 0:03:40.600 I think my deal with that is is, uh, you 0:03:40.640 --> 0:03:43.480 can't count on everyone's feet to not stink, And I 0:03:43.480 --> 0:03:46.120 think plenty of people are like, I don't care that 0:03:46.200 --> 0:03:48.520 their feet stink. Yeah, yeah, that's pretty rotten. I just 0:03:48.560 --> 0:03:51.800 want to be comfy. That's pretty rotten. But we live 0:03:51.840 --> 0:03:57.240 in something called society. There are rules. But getting back 0:03:57.240 --> 0:04:01.720 to the new regulations, which is pretty much laptop out, 0:04:01.960 --> 0:04:04.400 shoes off, I mean you still have to go through 0:04:04.400 --> 0:04:07.920 the line just like before. You know, Yeah, it seems 0:04:08.000 --> 0:04:12.360 it feels different to me. Yeah, it does different. Is 0:04:12.360 --> 0:04:15.640 in more time consuming? Yeah, much more stressful, Like it's 0:04:15.680 --> 0:04:18.000 not a it's not an event like it was. It 0:04:18.160 --> 0:04:20.760 definitely used to be an event in a person's life 0:04:20.800 --> 0:04:23.960 to go on an airplane. Well, do you have a 0:04:23.960 --> 0:04:26.640 different feeling when you go on vacation compared to work travel? 0:04:28.040 --> 0:04:30.160 As far as the airport goes, yea, and how you 0:04:30.240 --> 0:04:34.440 feel about it the same same stress. Yes, a lot, 0:04:34.520 --> 0:04:37.160 a lot of it, to be fair, is in my head. Yeah, 0:04:37.360 --> 0:04:40.440 to me, pretty much, the worst thing that can happen 0:04:40.520 --> 0:04:44.520 to you is missing your airplane. I can't I don't 0:04:44.560 --> 0:04:48.160 even want to imagine what happens when you miss your airplane. 0:04:48.560 --> 0:04:51.479 He's like, it's not that bad. As a matter of fact, 0:04:51.560 --> 0:04:54.920 she's kind of entertained, like purposefully making us miss your 0:04:54.920 --> 0:05:00.320 own version of cognitive debate. Um, but I I don't 0:05:00.360 --> 0:05:02.560 want to miss it, so I generate my own stress 0:05:02.560 --> 0:05:04.520 in a large part. But it does seem like much 0:05:04.560 --> 0:05:08.360 more a process than it was before. Okay, how about you. 0:05:08.360 --> 0:05:10.760 You're fine with it? Yeah, I mean it's no big deal, 0:05:10.880 --> 0:05:15.240 just shoos in the laptop. Yeah, two bits. But but 0:05:15.320 --> 0:05:18.360 it does seem like, um, And I read this Travel 0:05:18.480 --> 0:05:23.039 and Leisure article about flight attendants, um where where the 0:05:23.120 --> 0:05:25.560 author was saying, or I think she was quoting a 0:05:25.560 --> 0:05:28.359 flight attendant who was saying, like, we've all kind of 0:05:28.400 --> 0:05:31.839 decided as a group that we're fine with just getting 0:05:31.839 --> 0:05:33.840 on an airplane and getting to where we're going, and 0:05:33.880 --> 0:05:36.800 it doesn't have to be this luxury experience, and as 0:05:36.800 --> 0:05:39.880 a result, the price of an airline ticket has come 0:05:39.920 --> 0:05:43.679 down dramatically, has compared to the golden age of flying. Yeah, 0:05:43.720 --> 0:05:45.640 but then it has gone back up since it was 0:05:45.640 --> 0:05:50.440 pretty cheap. Yeah, but relative to say, average income, it's 0:05:50.480 --> 0:05:53.120 I think much less than it wasn't say, like the sixties. 0:05:53.680 --> 0:05:57.040 But in the sixties they were cutting like um like 0:05:57.480 --> 0:06:01.680 like cut some meat on a cart in front of you. 0:06:01.720 --> 0:06:04.320 I'm not kidding. There was a carving station that they 0:06:04.320 --> 0:06:06.920 would move. I'm not kidding. I've seen. I believe it. 0:06:06.960 --> 0:06:09.080 I think it's funny that that's the definition of fancy 0:06:09.160 --> 0:06:11.920 is a carving station. It really is. I mean it is. 0:06:12.279 --> 0:06:14.800 The guy had the hat and everything. Yeah, well you 0:06:14.839 --> 0:06:18.400 and my extended family agree on that. But all of 0:06:18.480 --> 0:06:20.680 us take our shoes off while we eat our carvon meat. 0:06:21.160 --> 0:06:22.880 But there there used to be that they were like 0:06:23.000 --> 0:06:26.719 piano lounges in first class lounge like they were. It 0:06:26.839 --> 0:06:31.240 was like it was an event to But the fact 0:06:31.320 --> 0:06:34.240 that it's gone is because we've all said no, we 0:06:34.279 --> 0:06:36.239 want we want to be able to travel for less 0:06:36.600 --> 0:06:40.160 cost with fewer frills. Yeah, I just kind of want 0:06:40.160 --> 0:06:42.839 to get there. I'm with you. There if that's what 0:06:42.920 --> 0:06:46.200 you think. Or I'm with the airline industry. Yeah, I 0:06:46.240 --> 0:06:47.800 just put me on the plane and give me there. 0:06:48.440 --> 0:06:51.599 Maybe throw a whiskey down my throat, and that's about all. 0:06:51.720 --> 0:06:55.119 There you go banana maybe, yeah, if it's the morning. 0:06:55.320 --> 0:06:56.960 But the people who are going to help you get 0:06:57.000 --> 0:07:01.920 there banana and whiskey, Uh yeah, sure, okay. The people 0:07:01.920 --> 0:07:05.000 who are going to help you get there, they have Um, 0:07:05.040 --> 0:07:08.160 their job has changed over time, but they have not 0:07:08.680 --> 0:07:11.840 because they are unsung heroes and have been from beginning 0:07:11.840 --> 0:07:15.920 to end. That's right. The early days of plane travel, 0:07:16.120 --> 0:07:21.720 they hired young men to take care of the stewardship 0:07:21.800 --> 0:07:26.800 of the plane. Cabin boys yea Chris Elliot, Yeah, I 0:07:26.800 --> 0:07:29.480 think that was a boat cabin, but still still a 0:07:29.480 --> 0:07:33.000 cabin boy. Um. And that was just sort of the thing. 0:07:33.040 --> 0:07:36.000 And then this this woman came along and you dug 0:07:36.040 --> 0:07:38.000 this up. It's really great. Her name was Ellen Church 0:07:38.520 --> 0:07:41.600 the nineteen thirties, uh in nineteen thirty in fact, and 0:07:41.640 --> 0:07:45.080 she was a nurse and a license pilot. So she 0:07:45.120 --> 0:07:48.880 had it going on and she said, you know what, um, 0:07:48.920 --> 0:07:52.840 I have an idea Boeing air Transport, who would become 0:07:52.920 --> 0:07:57.000 United Airlines. Why don't you hire eight women to take 0:07:57.040 --> 0:08:00.160 care of you on your flight for three months? Just 0:08:00.200 --> 0:08:03.280 see how that goes. And it went great, and they said, 0:08:03.280 --> 0:08:06.640 I think we're onto something here. Yeah. She actually um 0:08:06.840 --> 0:08:10.480 pitched the idea because at first the execs were like, no, 0:08:10.640 --> 0:08:12.720 that's a stupid idea. You know, this is no place 0:08:12.760 --> 0:08:15.720 for women. Um and she said, we'll get this. How 0:08:15.800 --> 0:08:18.200 is a man going to say that he can't fly 0:08:18.400 --> 0:08:20.640 because he's afraid of flying if he knows there's a 0:08:20.640 --> 0:08:23.680 woman up there flying around? And they're like, actually, that's 0:08:23.680 --> 0:08:26.040 a pretty good psychology. So they took her up on 0:08:26.080 --> 0:08:28.320 it and it became a thing from that moment on. 0:08:29.000 --> 0:08:31.760 But before her, I have to say, if we're talking 0:08:32.040 --> 0:08:36.600 gender non specific flight attendants, a man had her beat 0:08:36.640 --> 0:08:41.720 by eighteen years. A German Man named Heinrich Cubis who 0:08:41.840 --> 0:08:46.400 was the world's first flight attendant and he worked Zeppelin's 0:08:46.440 --> 0:08:50.040 including the graph Zeppelin and the Hindenburg. Really did he 0:08:50.040 --> 0:08:53.160 die on the Hindenburg? He left. Very few people died 0:08:53.200 --> 0:08:55.360 on the Hindenburg. I think they were mostly on the ground. Remember, 0:08:56.160 --> 0:09:00.120 I don't remember, because the hydrogen burned up and the 0:09:00.120 --> 0:09:02.200 people who died were Once you jump, that's what it 0:09:02.360 --> 0:09:04.520 was is that it did we do a show on 0:09:04.600 --> 0:09:07.280 that we've talked about before. Yeah, yeah, I'm one of 0:09:07.280 --> 0:09:11.760 our many, many, many short lived video series. Oh right, 0:09:12.040 --> 0:09:15.920 of course. So at any rate, Ellen Church changed the 0:09:15.960 --> 0:09:20.600 face of the flight attendant industry. And then in the 0:09:20.720 --> 0:09:23.840 in the sixties and seventies, of course, it was sort 0:09:23.880 --> 0:09:27.319 of a and this is not me talking here, this 0:09:27.360 --> 0:09:30.440 is in the article. It was the sexy stewardess phase 0:09:30.679 --> 0:09:33.160 of airline travel. Yeah, and that was definitely the deal 0:09:33.200 --> 0:09:36.319 that you had, uh, weight limits and height limits. You 0:09:36.360 --> 0:09:39.760 had to look a certain way and um, they put 0:09:39.760 --> 0:09:41.840 you in the just the right outfit and it was 0:09:41.880 --> 0:09:44.400 all about sort of, hey, get up there and look 0:09:44.400 --> 0:09:47.120 good and serve drinks. So and they were they were 0:09:47.160 --> 0:09:50.199 like those limits you talk about. Technically they're still around. 0:09:50.280 --> 0:09:53.160 There are weight limits and height limits, but they're restricted 0:09:53.240 --> 0:09:56.600 to you can't be so short that you can't reach 0:09:56.720 --> 0:09:59.240 the overhead bins. Yeah, they're all practical limits. Right, you 0:09:59.240 --> 0:10:01.160 can't be so ta all that you're just bumping your 0:10:01.200 --> 0:10:03.360 head all over the place. Um, you have to be 0:10:03.679 --> 0:10:06.880 of the of adequate size to fit into a jump 0:10:06.920 --> 0:10:10.040 seat that the flight attendant sit in. But that's it. 0:10:10.320 --> 0:10:13.520 Back then, it was you have to weigh like no 0:10:13.559 --> 0:10:16.040 more than a hundred and twenty pounds, you have to 0:10:16.040 --> 0:10:18.400 be this height, and it had everything to do with 0:10:18.480 --> 0:10:22.320 looks and attractiveness in your thirty two so you're fired. Yeah, 0:10:22.360 --> 0:10:24.480 that was a thing like very early on, I think 0:10:24.480 --> 0:10:29.280 in the fifties. I think in the nineteen fifties they 0:10:29.360 --> 0:10:34.640 started airlines started instituting age restrictions where once you got 0:10:34.679 --> 0:10:37.360 to age thirty two, you were no longer eligible to 0:10:37.360 --> 0:10:39.480 be a flight attendant. You might have a job down 0:10:39.520 --> 0:10:42.080 on the ground, but you couldn't be a flight attendant 0:10:42.080 --> 0:10:44.760 anymore because you were too old according to them. Um. 0:10:44.800 --> 0:10:49.520 Plus also you couldn't be married or have kids. Right. Yeah, 0:10:49.640 --> 0:10:52.600 it's very restrictive back in the day. Also maybe the 0:10:52.640 --> 0:10:56.080 most sexist industry that's ever existed. And of course that's 0:10:56.520 --> 0:11:01.480 airline dependent. It's not like it was a federal regulation. Yeah, 0:11:01.480 --> 0:11:05.040 so it all depended. But um, you need a high 0:11:05.040 --> 0:11:07.320 school diploma at the very least these days, but they're 0:11:07.400 --> 0:11:10.880 very competitive jobs to get. Um you've gone to the 0:11:10.960 --> 0:11:12.559 days where you can just waltzon there with a head 0:11:12.600 --> 0:11:14.800 shot and get a job as flight attendant. A lot 0:11:14.800 --> 0:11:17.040 of people want these gigs and so if you have 0:11:17.080 --> 0:11:20.240 a college degree, then you definitely have a leg up 0:11:20.280 --> 0:11:24.400 these days, definitely. But it's always been pretty competitive. Supposedly 0:11:24.520 --> 0:11:28.920 in two thousand six, Delta announced that they had a 0:11:29.000 --> 0:11:34.840 thousand openings and got like a hundred thousand applications. But 0:11:34.920 --> 0:11:38.240 it's always been like really competitive because from the beginning 0:11:38.280 --> 0:11:41.520 it was viewed as like really glamorous in the beginning. 0:11:41.720 --> 0:11:43.920 In the beginning, I don't know about from the beginning, 0:11:44.120 --> 0:11:51.800 so um, because it's been a really competitive um uh career, chuck. 0:11:52.520 --> 0:11:55.200 And because the airlines were run by like men who 0:11:55.200 --> 0:11:58.600 were decided that they owned their their flight attendants because 0:11:58.600 --> 0:12:01.800 they ran the airlines. There was in that sixties, the 0:12:01.840 --> 0:12:05.640 swinging sixties era of that sexy stewardest thing you were 0:12:05.640 --> 0:12:10.400 talking about, like they were a major draw for airlines, 0:12:10.880 --> 0:12:15.440 and the airlines like advertisements such so, I've got found something. 0:12:15.600 --> 0:12:20.120 This is in that UM Travel and Leisure UM article. 0:12:20.160 --> 0:12:22.199 I found you ready for this? This is going to 0:12:22.320 --> 0:12:25.240 knock your socks off. Purposefully didn't send this to you 0:12:25.320 --> 0:12:31.040 because one of you. Yeah, so, National Airlines in the 0:12:31.080 --> 0:12:35.000 sixties had an advertisement where they had flight attendants Debbie 0:12:35.240 --> 0:12:39.880 Ryl and Karen and they could fly me. They also 0:12:39.920 --> 0:12:43.520 had an alternate slogan, I'm going to fly you like 0:12:43.600 --> 0:12:47.800 you've never been flown before. And these are print ads. Okay, 0:12:48.400 --> 0:12:52.880 um Continental uh well, contin Els was lame. Brand Iff 0:12:53.040 --> 0:12:56.280 had one their advertising said does your wife know you're 0:12:56.280 --> 0:13:02.520 flying with us? Yeah? Um? Pacific Southwest said you want 0:13:02.520 --> 0:13:04.760 an aisle seat because all of our flight attendans have 0:13:04.800 --> 0:13:08.240 mini skirts and sometimes they drop stuff basically, and then 0:13:08.240 --> 0:13:12.560 get this, Eastern Airlines gave out little black books to 0:13:12.679 --> 0:13:15.800 their male passengers so they could get the numbers of 0:13:15.800 --> 0:13:19.320 the stewardesses, the flight attendants. And then Quanta seto slogan. 0:13:19.840 --> 0:13:23.680 Ever seen a tickle fight? Crazy? You're right, it's basically 0:13:23.720 --> 0:13:26.959 the sentiment behind it. Um. And so you've got the 0:13:27.040 --> 0:13:30.880 airlines advertising this, and then the flight attendants unions are 0:13:30.960 --> 0:13:34.160 fighting this stuff tooth and nails, to be treated in 0:13:34.160 --> 0:13:36.640 a dignified manner and not not be fired because you 0:13:36.679 --> 0:13:39.360 weigh a hundred and twenty two pounds, which, yeah, it's 0:13:39.360 --> 0:13:41.760 just crazy. This is like this was the way that 0:13:41.840 --> 0:13:44.120 it was back then. Yeah, yeah, your show for working. 0:13:44.160 --> 0:13:46.480 It's like, hey, honey, get on the scale and would 0:13:46.520 --> 0:13:49.680 your birthday again? Yeah? Terrible you kind of went to 0:13:49.679 --> 0:13:52.760 a Bill Clinton. There sounded a little Bill Clinton. I 0:13:52.760 --> 0:13:55.640 thought it sounded like, w all right, well, let's let's 0:13:55.679 --> 0:13:57.920 take a break then and work on our presidential accents 0:13:58.559 --> 0:14:30.600 and we'll come back and talk about post nine eleven flying. Alright, 0:14:30.640 --> 0:14:33.320 So we did mention that after nine eleven, things of 0:14:33.320 --> 0:14:38.480 course did change. Uh, and things change in a big 0:14:38.480 --> 0:14:41.760 way for flight attendance. They um, not that they never 0:14:42.240 --> 0:14:45.360 trained on safety, but I think the training got way 0:14:45.360 --> 0:14:48.120 more intense. Yeah, did you see that when I sent you? Yeah, 0:14:48.480 --> 0:14:51.800 from I think the Points Guys website. Yeah, we should 0:14:51.800 --> 0:14:54.800 go over that now. Actually, so he has a flight 0:14:54.840 --> 0:14:58.200 attendant insider who like writes quite a bit for his sight. 0:14:59.080 --> 0:15:00.960 I don't remember a name. Just look up the Points 0:15:00.960 --> 0:15:04.920 Guy flight Autenant Insider and um, she just she goes 0:15:04.960 --> 0:15:08.000 into great detail about what it's like to go through training. 0:15:08.040 --> 0:15:12.200 It is more intense than I realized it was, for sure. Yeah, 0:15:12.240 --> 0:15:14.760 they and this depends on the airlines, but they sort 0:15:14.760 --> 0:15:18.520 of give averages. The average training is seven weeks, but 0:15:18.560 --> 0:15:20.840 they can be as long as twelve weeks. We're talking 0:15:21.000 --> 0:15:24.320 six days a week, twelve hours a day, and they 0:15:24.320 --> 0:15:26.320 call it Barbie boot camp. Because you don't show up 0:15:26.320 --> 0:15:29.360 in your sweats and tank top with no makeup. Right, 0:15:29.360 --> 0:15:32.320 it's not like you're a passenger. No, yeah, exactly, your 0:15:32.360 --> 0:15:36.040 big fuzzy slippers and your pillow from home. Uh No, 0:15:36.320 --> 0:15:38.800 you show up as if you are there to work 0:15:38.840 --> 0:15:41.760 a flight. So you have to be in whatever attire 0:15:41.840 --> 0:15:44.080 that they require you to be in and have your 0:15:44.200 --> 0:15:46.880 hair done however, you would do it and just basically 0:15:46.920 --> 0:15:51.360 be game day ready. And then they work you that 0:15:51.400 --> 0:15:54.040 many hours a day because that's about how many hours 0:15:54.160 --> 0:15:57.640 day you're gonna be working. Yeah, attended. When you start 0:15:57.680 --> 0:16:01.400 working at first, you have very little will control over 0:16:01.440 --> 0:16:05.160 your own schedule. Um, although I get the impression you 0:16:05.200 --> 0:16:08.040 have flexibility out of the gate, but if you say 0:16:08.080 --> 0:16:10.760 I want to work this many days a month, that's 0:16:10.800 --> 0:16:13.040 the input you have at first until you start to 0:16:13.080 --> 0:16:16.160 develop seniority. So yeah, they expose you to that six 0:16:16.240 --> 0:16:19.000 days a week, twelve hours a day, um, during training 0:16:19.200 --> 0:16:22.760 for many weeks. So um. The first thing they do 0:16:23.000 --> 0:16:26.320 is learn all the safety equipment. They're given written tests 0:16:26.960 --> 0:16:29.960 that she said that they had to score at least 0:16:29.960 --> 0:16:34.760 a ninety on. I said that really weird, didn't I? Yeah? Well, 0:16:34.800 --> 0:16:36.040 she said, if it was a eighty. They had to 0:16:36.040 --> 0:16:38.040 retake it, so they had to score at least ninety 0:16:37.720 --> 0:16:42.960 two to pass. And then practical exams. We had to 0:16:43.000 --> 0:16:46.960 score a dent on these practical tests, and that basically 0:16:47.040 --> 0:16:50.600 means you were on a fake plane doing the thing. 0:16:50.680 --> 0:16:53.760 And it's not like you're serving that diet cokerong. It's 0:16:53.800 --> 0:16:58.560 all it's mainly of this training, of this training. Yeah, 0:16:58.560 --> 0:17:02.600 that's what she said, is uh, equipment safety, all that 0:17:02.640 --> 0:17:05.320 stuff right, Like the first stuff where they're giving these 0:17:05.320 --> 0:17:08.240 tests that you have to score high on is here's 0:17:08.400 --> 0:17:10.200 here's all of the stuff you need to know about 0:17:10.240 --> 0:17:13.000 the equipment. And then there's the drills where you're showing 0:17:13.080 --> 0:17:15.280 that you know how to use it. And they simulated 0:17:15.320 --> 0:17:18.119 emergencies right like smokes pouring in a cabin. What do 0:17:18.240 --> 0:17:21.640 you do? Did you see that? One picture of Emirates 0:17:21.720 --> 0:17:24.159 Airlines is like the big like a third of an 0:17:24.160 --> 0:17:27.800 Emirates plane basically the main cabin with the slide out 0:17:27.840 --> 0:17:32.080 going into a pool inside like a hangar, and you're like, oh, 0:17:32.080 --> 0:17:34.679 they're gonna have to go down that slide. There's no 0:17:34.720 --> 0:17:36.840 way they're not going down that slide and high heels 0:17:36.880 --> 0:17:41.000 and everything too. Um, but they're running these drills and 0:17:41.040 --> 0:17:43.960 apparently this is a big um. This is where most 0:17:43.960 --> 0:17:46.679 people wash out, she said, was was during the drills 0:17:46.680 --> 0:17:49.879 because it's so stressful and and also um. She she 0:17:50.000 --> 0:17:52.959 points out that because this job always has been and 0:17:53.160 --> 0:17:56.840 still is so competitive, that the airlines can choose to 0:17:56.880 --> 0:18:00.200 be super picky so they will drop you for them. 0:18:00.200 --> 0:18:03.920 This these training programs pretty pretty easily and quickly because 0:18:03.960 --> 0:18:06.760 they know that they they can find somebody else who 0:18:06.760 --> 0:18:08.679 could do it better. Right, Yeah, so you end up 0:18:08.720 --> 0:18:10.600 with the cream of the crop in the end. Exactly. 0:18:10.640 --> 0:18:12.040 That's a really good way to put it. And then 0:18:12.080 --> 0:18:14.639 she says that really the last thing they learned and 0:18:14.640 --> 0:18:16.480 the stuff that they spend the least amount of time 0:18:16.480 --> 0:18:18.919 on is the actual customer service stuff like pushing the 0:18:18.960 --> 0:18:21.920 beverage cart, where they know exactly what to do during 0:18:22.119 --> 0:18:25.760 if sudden turbulence hits and there's a beverage cart. They 0:18:25.800 --> 0:18:28.920 they are taught less how to pour that diet coke 0:18:29.040 --> 0:18:32.640 or whatever. I think, like, I think I could do that, 0:18:33.160 --> 0:18:35.920 the pouring the stuff, I would get so stressed out 0:18:35.960 --> 0:18:37.720 the whole thing, Like I've seen it enough. Now we 0:18:37.760 --> 0:18:40.760 travel enough for work where if like a flight attendant 0:18:40.840 --> 0:18:43.760 was like, oh my ankle, I could throw on the 0:18:43.840 --> 0:18:46.800 vest and run beverage service. You'd be like, step aside, 0:18:46.800 --> 0:18:49.200 I've got this, Like I know exactly how how they're 0:18:49.200 --> 0:18:51.760 doing it. I'm paying attention. Would you splint the person's 0:18:51.800 --> 0:18:54.480 ankle first and then take over beverage service? I would 0:18:54.480 --> 0:18:56.600 split the ankle and then I would get up. Do 0:18:56.640 --> 0:19:00.080 you want peanuts, pretzels or biscoff cookie? Do you what 0:19:00.160 --> 0:19:03.160 kind of drink? You want? Cancer? Peanuts anymore? And sure 0:19:03.200 --> 0:19:06.920 you can't. The other day? What, Yeah, you have peanuts 0:19:07.520 --> 0:19:10.840 on a flight? Yeah? I think they don't serve peanuts 0:19:10.840 --> 0:19:14.239 if someone's allergic. But I don't think they peanuts. It 0:19:14.359 --> 0:19:16.960 is my impression they have just stopped. I've been on 0:19:17.040 --> 0:19:19.720 so many flights and they're like, well you we've got peanuts, 0:19:19.760 --> 0:19:22.959 but you can't have them because third teenie is allergic, 0:19:23.000 --> 0:19:26.040 and everybody's like, now they have almonds. Yeah, they did 0:19:26.040 --> 0:19:28.480 have almonds on adult flight the other day, though they're delicious. 0:19:28.520 --> 0:19:31.280 You have peanuts on a flight, that's like a Cela 0:19:31.400 --> 0:19:35.879 can't And then uh, I'm a I'm a sucker for 0:19:35.880 --> 0:19:39.119 those Delta cookies. So are you I have? Um? I 0:19:39.200 --> 0:19:44.640 have desensitized to them. Actually just do pretzels. Now does 0:19:44.680 --> 0:19:47.280 Biscoff cookies. I used to be a junkie for him. 0:19:47.359 --> 0:19:49.959 I like them. Yeah, I mean, you know, it's just 0:19:50.000 --> 0:19:52.880 a little seal treat in the air short bread something 0:19:52.920 --> 0:19:56.680 or other. It's like a gingerbread kinderbread. But it's called speculoas, 0:19:57.560 --> 0:19:59.720 which is the worst name for a dessert treat. On 0:20:00.000 --> 0:20:03.520 on the Planet says that on the package speculus. It's like, yeah, 0:20:03.560 --> 0:20:06.240 that's the original Dutch name for that. I'll tell you 0:20:06.280 --> 0:20:09.640 where the money is, Chuck. I don't remember what airline 0:20:09.680 --> 0:20:12.960 it is, but they have this Dutch treat. It's it's 0:20:13.080 --> 0:20:20.200 too thin, very sweet waffle cookies with a caramel like inside, 0:20:20.400 --> 0:20:23.919 right caramel sandwich. And they say, take this thing and 0:20:23.960 --> 0:20:26.600 put it over your hot coffee and let the steam 0:20:26.640 --> 0:20:30.000 from the coffee warm it up. And brother, you were 0:20:30.040 --> 0:20:32.400 on cloud nine. Who tells you that the flight attendant 0:20:32.480 --> 0:20:36.000 the package? The flight attendant doesn't tell you that. They 0:20:36.080 --> 0:20:39.080 just go here, read this package. That sounds like some fancy, 0:20:39.520 --> 0:20:42.760 uh international type of fline. I know it was domestic. 0:20:42.920 --> 0:20:45.119 I think it was Midwestern, though there's a lot of 0:20:45.280 --> 0:20:51.600 um European immigrants from the nineteenth century and all the 0:20:51.640 --> 0:20:55.920 best foodie ways. Um we got side check there, where 0:20:55.920 --> 0:20:58.320 were we? Well, we were talking about how difficult the 0:20:58.840 --> 0:21:01.720 training actually is. Yeah, and that's sort of the long 0:21:01.720 --> 0:21:04.720 and short of it. I mean it's long, it's sort 0:21:04.720 --> 0:21:06.680 of grueling. At the very end is when you learn 0:21:06.800 --> 0:21:11.240 just that she said that you learn the that five 0:21:11.240 --> 0:21:13.080 percent of time you spend is what you end up 0:21:13.080 --> 0:21:16.320 doing of the time, but you just have to be 0:21:16.359 --> 0:21:19.520 so prepared for that one percent In case something goes wrong, 0:21:20.080 --> 0:21:22.520 you can just react on instinct. Well, what's what made 0:21:22.560 --> 0:21:26.160 me feel really good was that she said the flight 0:21:26.200 --> 0:21:29.360 attendants you're flying with are so well trained, and they 0:21:29.400 --> 0:21:31.960 also have to go back for annual training every year 0:21:32.320 --> 0:21:35.120 to learn like new stuff that the airlines have figured out, 0:21:35.440 --> 0:21:39.000 learn new procedures whatever um And you know, anytime say, 0:21:39.119 --> 0:21:42.879 like an airline deploys a new um jet in its fleet, 0:21:43.240 --> 0:21:46.399 they gotta go figure that out because the safety stuffs 0:21:46.400 --> 0:21:48.479 in different places, and they need to know this stuff 0:21:48.640 --> 0:21:50.879 and they need to be able to remember it and 0:21:51.000 --> 0:21:54.280 act on it during an emergency. So I guess I 0:21:54.320 --> 0:21:57.000 didn't really realize this, but any flight attendant on a 0:21:57.000 --> 0:22:01.200 commercial aircraft that you're flying is capable of saving your 0:22:01.240 --> 0:22:04.560 life should an emergency arise. Yeah, I mean they talk 0:22:04.600 --> 0:22:07.280 about they even go through like a baby birth and training. 0:22:07.760 --> 0:22:10.200 So the next time you want to yell at them 0:22:10.400 --> 0:22:14.320 because they're saying the overhead space is full, remember that 0:22:14.320 --> 0:22:17.119 that person can save your life if the plane starts 0:22:17.160 --> 0:22:19.240 to go down or lands in the water or something. 0:22:19.280 --> 0:22:21.360