WEBVTT - McDonald's E. Coli Outbreak Likely to Hurt Traffic, Sales

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio news. This is Bloomberg Business

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<v Speaker 1>Wait inside from the reporters and editors who bring you

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<v Speaker 1>America's most trusted business magazine, plus global business, finance and

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<v Speaker 1>tech news. The Bloomberg Business Week Podcast with Carol Messer

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<v Speaker 1>and Tim Stenebeck from Bloomberg Radio.

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<v Speaker 2>Big day for a.

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<v Speaker 3>Couple of consumer discretionary names. McDonald shares sinking right now,

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<v Speaker 3>lower by just about five percent of severe coli outreak,

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<v Speaker 3>likely tied to onions served on the quarter pounders sickened

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<v Speaker 3>dozens of people in the US, mainly in Colorado and Nebraska,

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<v Speaker 3>killed one according to the US CDC. Also, Starbucks shares

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<v Speaker 3>bouncing around. They were down earlier in the session by

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<v Speaker 3>as much as about three percent, but you know, only

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<v Speaker 3>down about one tenth of one percent right now. This

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<v Speaker 3>after sales plunged for the third quarter in a row.

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<v Speaker 3>The company pulled it's guidance for twenty twenty five. It

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<v Speaker 3>calls attention to the scope of the problems facing Brian Nickel,

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<v Speaker 3>the new CEO over at Starbucks. We got Mike Hayln

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<v Speaker 3>with us. He's the perfect person to talk about both

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<v Speaker 3>of these things. He's senior restaurant analyst over at Bloomberg Intelligence.

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<v Speaker 3>He joins us from Princeton, New Jersey. I do want

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<v Speaker 3>to start with with McDonald's, Michael, and get an understanding

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<v Speaker 3>from you about how widespread this could be and the effect.

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<v Speaker 3>I mean, I gotta tell you, I know that this

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<v Speaker 3>is probably every franchise e's worst nightmare to have someone

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<v Speaker 3>get sick, even if it is three thousand miles away.

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<v Speaker 4>Yeah, without a doubt, it's pretty much the worst thing

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<v Speaker 4>that can happen to a restaurant or a franchise ee.

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<v Speaker 5>Yeah, we'll see, you know.

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<v Speaker 4>I would expect some more cases to be found, you know,

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<v Speaker 4>in the coming days and weeks, but.

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<v Speaker 5>We'll find out shortly.

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<v Speaker 6>You know.

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<v Speaker 4>To McDonald's credit, they've historically been as good as it

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<v Speaker 4>gets operationally, and so hopefully they were able to mitigate

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<v Speaker 4>this as fast as possible.

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<v Speaker 7>And you think about and this is something that we

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<v Speaker 7>talked about a couple hours ago on BTV, but you

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<v Speaker 7>think about the blueprint here, I mean Chipotle for example,

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<v Speaker 7>this obviously having their own issues with the ecoli that

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<v Speaker 7>weighed on Chipotle for at least five quarters I believe.

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<v Speaker 7>So how does McDonald's avoid a Chipotle type situation.

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<v Speaker 4>Yeah, well, Chapote was a little bit unique because after

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<v Speaker 4>the initial Ecola outbreak, they had several neuro virus outbreaks, right,

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<v Speaker 4>and so Chippole also owned all their stores, so there

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<v Speaker 4>was not only did they suffer a big top line

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<v Speaker 4>to climb, but it also suffered significant margin contraction.

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<v Speaker 5>Also, Chipotle was a.

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<v Speaker 4>More difficult problem to solve because food is out in

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<v Speaker 4>the open behind a sneeze glass, and so it's easier

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<v Speaker 4>for pathogens to get in. So for all of those reasons,

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<v Speaker 4>we don't expect the impact on McDonald's to be nearly

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<v Speaker 4>as deep as Chipotle. You know, they're saying Chapotle seems

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<v Speaker 4>our shelves are down twenty percent and twenty sixteen and

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<v Speaker 4>the client to your point, for five straight quarters. But

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<v Speaker 4>that being said, we still think, you know, consumers are

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<v Speaker 4>going to be turned off.

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<v Speaker 3>By this news.

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<v Speaker 5>You know, it was a tragedy.

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<v Speaker 4>It's it's it's terrible, and you know, I think it's

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<v Speaker 4>gonna impact sales and traffic at least for a few quarters.

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<v Speaker 6>Here.

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<v Speaker 3>It's interesting you say that impacting sales and traffic. I

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<v Speaker 3>got to give a shout out to Tom Kane. We

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<v Speaker 3>walk in the studio to give him. There's a bag

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<v Speaker 3>of McDonald's in the studio waiting for us, So I

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<v Speaker 3>I you know, he got us some fries. He got

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<v Speaker 3>us some flet of fish. It's still here. We have

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<v Speaker 3>not eaten it. It does smell, but it doesn't. It's

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<v Speaker 3>not holding him back from going to McDonald's here in

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<v Speaker 3>New York the next day. Michael and I wonder, you know,

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<v Speaker 3>if if something happens, something's in the news and it

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<v Speaker 3>is geographically isolated, does it affect traffic in other parts

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<v Speaker 3>of the country.

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<v Speaker 4>Yeah, we we think we think it is. I mean, listen,

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<v Speaker 4>Tom's one of a kind. He all so offered me

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<v Speaker 4>McDonald's on surveillance next time I'm in the city.

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<v Speaker 3>So thanks. I'll make good on that, I promise.

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<v Speaker 2>Yeah.

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<v Speaker 4>No, and I know so I'm looking forward to it.

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<v Speaker 4>But yeah, no, I think it does. Man, there's there's

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<v Speaker 4>this has been all over the news today. Everybody wants

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<v Speaker 4>to talk about it, you know, and when consumers hear

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<v Speaker 4>about it, especially the fact that somebody passed away, especially

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<v Speaker 4>the fact that quarter pounder of cheese is a very

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<v Speaker 4>popular menu item for McDonald's, I think all of these

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<v Speaker 4>things add up to some consumer hesitancy in the coming

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<v Speaker 4>weeks and months, and you know, I think it's going

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<v Speaker 4>to be up to McDonald's to prove to their customers

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<v Speaker 4>and their investor base that they're doing everything they possibly

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<v Speaker 4>can to make sure that the food they're serving is safe.

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<v Speaker 5>Right, is it is?

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<v Speaker 4>You know, if it came from the onions, which is

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<v Speaker 4>it seems like it's most likely. You know, maybe they

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<v Speaker 4>can grill the onions, or stop putting fresh onions on

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<v Speaker 4>the burgers, whatever it could be to kind of rectify

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<v Speaker 4>their situation.

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<v Speaker 3>I you know, Katie brings up Chipotle over the last decade.

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<v Speaker 3>I think of Jack in the Box in the nineteen

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<v Speaker 3>nineties and what the e coli outbreak, Probably because I'm older,

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<v Speaker 3>but the outbreak at Jack in the Box and what

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<v Speaker 3>that did, Michael, I mean, that changed the course of

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<v Speaker 3>the history of that restaurant.

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<v Speaker 5>Yeah, that was a much much deeper decline.

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<v Speaker 4>I think there were several casualties in that case, and

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<v Speaker 4>that really changed the way quicker quick service companies serve

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<v Speaker 4>their hamburgers.

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<v Speaker 3>Right.

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<v Speaker 4>I think prior to the Jack in the Box insistance,

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<v Speaker 4>you know, medium burger served medium was kind of common.

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<v Speaker 4>Now there's no pink in any of the burgers you're

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<v Speaker 4>getting in QSR right now, and that's because of that.

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<v Speaker 4>So there's been you know, advances in food safety, and

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<v Speaker 4>you know, I'm sure this is gonna force McDonald's to

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<v Speaker 4>kind of improve their food safety measures and you know,

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<v Speaker 4>in the hopes that this never happens again. But this

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<v Speaker 4>is just part of the business, and it's constantly the

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<v Speaker 4>one of the biggest risks. You know, most of the

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<v Speaker 4>CEOs I talked to, you know, if I asked them

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<v Speaker 4>what keeps them up at night, it's usually food safety.

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<v Speaker 4>Right It's something that you know, they do their best

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<v Speaker 4>to control, but sometimes you know, it can still you know,

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<v Speaker 4>thinks can still happen.

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<v Speaker 7>So McDonald's of course facing a test here. Sure is

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<v Speaker 7>currently down about four point eight percent. I also want

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<v Speaker 7>to talk about Starbucks. Of course, Sure's they're pretty much

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<v Speaker 7>flat right now. They had been down by more than

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<v Speaker 7>three percent earlier. Of course, the news from yesterday pulling

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<v Speaker 7>its forecast for Starbucks. Of course, this under Brian Nichol's

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<v Speaker 7>leadership here, and I guess the fact that they pulled

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<v Speaker 7>the forecast wasn't too surprising. Michael, you think about the

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<v Speaker 7>problems that are facing this chain, and I would imagine

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<v Speaker 7>that Nichols here just wants to have a clean slate.

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<v Speaker 5>Yeah, one hundred percent. Yeah, nobody cares about this news.

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<v Speaker 3>This is old news.

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<v Speaker 5>Brian Nichols just started a month ago. And you know,

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<v Speaker 5>any any good CEO is going to do this.

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<v Speaker 4>They're gonna withdraw annual or long term guidance to give

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<v Speaker 4>their their initiatives time to to kind of take take hold,

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<v Speaker 4>right And so, you know, they're moving aggressively. You know,

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<v Speaker 4>they've made some significant management changes. They have a new

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<v Speaker 4>head of China, they have a new chief brand officer.

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<v Speaker 4>You know, he Brian Nichols visiting stores and uh, you know,

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<v Speaker 4>has seems to have a good idea about how they

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<v Speaker 4>can improve the barista experience, how they can improve on

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<v Speaker 4>the on the speed of service for the customers, and

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<v Speaker 4>things of that nature. So yeah, they're listening. They're moving fast,

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<v Speaker 4>and that's really what's most important in this story right now.

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<v Speaker 3>What is the biggest challenge that Brian Nichol has to

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<v Speaker 3>overcome at Starbucks to get more people through the doors

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<v Speaker 3>and buying more coffee.

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<v Speaker 4>Yeah, no, I think it's that operational piece is going

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<v Speaker 4>to be the first thing, you know, they're they're gonna

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<v Speaker 4>you know, listen, Happy baristas provide a good experience for

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<v Speaker 4>the customer. Customer has a good experience, they're more likely

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<v Speaker 4>to come back, So that's going to be.

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<v Speaker 5>A huge part of it. Price is a concern.

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<v Speaker 4>I'd expect some work to be done on the strategic

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<v Speaker 4>pricing front, which Chipotle was fantastic at, and then from

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<v Speaker 4>there it's going to be improving on the marketing. Starbucks

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<v Speaker 4>historically has not spent a lot on marketing. They've only

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<v Speaker 4>marketed to their loyalty members. The Starbucks are rewards members,

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<v Speaker 4>and now Brian Nichol's gonna spend a little bit more.

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<v Speaker 5>He's going to market to people everyone.

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<v Speaker 4>Not just their rewards members, and that should lead to

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<v Speaker 4>a bump in sales and traffic.

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<v Speaker 3>Mike Kalin and Bloomberg Intelligence, good to see you. Thanks

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<v Speaker 3>so much for joining us from Princeton this afternoon. Katie.

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<v Speaker 3>You don't need to be persuaded to go.

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<v Speaker 7>I know, it was like spending on marketing. They have

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<v Speaker 7>me locked in. I spent five dollars and like seventy

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<v Speaker 7>nine cents there every single morning.

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<v Speaker 3>Okay, you're not part of the problem. You're part of

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<v Speaker 3>the solution.

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<v Speaker 1>You're listening to the Bloomberg Business Week podcast. Catch us

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<v Speaker 1>live weekday afternoons from two to five pm Eastern Listen

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<v Speaker 1>on Apple card Play and then Bright Auto with a

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<v Speaker 1>Bloomberg Business at or wan't just live on YouTube.

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<v Speaker 3>So we got our eye on shares of Boeing their

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<v Speaker 3>lower by just about a percent off of the lows

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<v Speaker 3>of the day. Shares were under pressure even though investors

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<v Speaker 3>were already prepared for lackluster results after the company provided

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<v Speaker 3>a preview earlier this month, we hear from Boeing five

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<v Speaker 3>billion dollars in accounting charges. Revenue of seventeen point eight

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<v Speaker 3>billion dollars fell short of analysts estimates, negative free cash

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<v Speaker 3>flow of two billion dollars in the quarter, bringing the

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<v Speaker 3>total it's burned through so far this year to ten

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<v Speaker 3>point two billion dollars. For more, we bring in George Ferguson.

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<v Speaker 3>He's Bloomberg Intelligence senior Aerospace, Defense and Airlines analysts. He

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<v Speaker 3>joins us from Bloomberg Intelligence headquarters in Princeton, New Jersey. George,

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<v Speaker 3>did we learn anything new in this report about the

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<v Speaker 3>tough task that Kelly Ortberg has ahead of him? And

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<v Speaker 3>turning around the planemaker. I think we did I think

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<v Speaker 3>the most interesting or I don't know. I guess I

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<v Speaker 3>think of it as interesting. But maybe concerning thing we

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<v Speaker 3>heard from the during the report was that Boeing expects

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<v Speaker 3>cash burn next year as well for the entire year.

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<v Speaker 3>It sounded like they expect most of it in the

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<v Speaker 3>first half, and they'd expect some of the cash generation

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<v Speaker 3>to turn around by the second half, but still be

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<v Speaker 3>negative on the year.

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<v Speaker 2>I was a little bit surprised by that. I thought

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<v Speaker 2>that the turnaround could be sooner. They might be sandbagging

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<v Speaker 2>us a little bit.

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<v Speaker 8>But I think cash is a really important part of

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<v Speaker 8>this story right now, and that's concerning.

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<v Speaker 2>Yeah.

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<v Speaker 7>Absolutely, And I mean you think about this quarter, and

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<v Speaker 7>you think about Kelly Orberg his first report as CEO.

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<v Speaker 7>Is it fair to say this is just let's throw

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<v Speaker 7>everything out there, let's put every bad number that we

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<v Speaker 7>can out there right now, because I mean, it doesn't

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<v Speaker 7>seem like there's really any bright spots here.

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<v Speaker 2>Yeah. I think there was a little bit of that.

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<v Speaker 8>Right They pushed Triple seven certification and first deliveries back

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<v Speaker 8>twenty twenty six, which is another year out. That was

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<v Speaker 8>a large portion of the charge at commercial airplane. You know,

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<v Speaker 8>I'm sure that there's to you know, judging some of

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<v Speaker 8>these things, trying to figure out what's when they can

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<v Speaker 8>they absolutely deliver it by and I think Triple seven

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<v Speaker 8>might fall in that in that category. Uh, And so

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<v Speaker 8>that you know, they push it out and take a

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<v Speaker 8>charge and maybe if things go better than they expect,

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<v Speaker 8>they'll have a certification prior to that and deliveries prior

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<v Speaker 8>to that. So I do feel like there was a

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<v Speaker 8>little bit of that going on inside this earnings report.

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<v Speaker 3>He also sent a message to employees today. It said, quote,

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<v Speaker 3>it will take time to return bowing to its former legacy,

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<v Speaker 3>but with the right focus in culture, we can be

0:11:32.800 --> 0:11:38.240
<v Speaker 3>an iconic company, an aerospace leader. Once again, the old adage,

0:11:38.400 --> 0:11:40.880
<v Speaker 3>if it's not Boeing, I'm not going now it's printed

0:11:40.920 --> 0:11:43.719
<v Speaker 3>on T shirts that that Boeing sells. Pilots were known

0:11:43.760 --> 0:11:46.240
<v Speaker 3>to say that, George, do you believe that Boeing can

0:11:46.280 --> 0:11:47.719
<v Speaker 3>get back to what it once was?

0:11:48.880 --> 0:11:51.119
<v Speaker 8>I do, And I think, you know, because of the duopoly,

0:11:52.200 --> 0:11:55.439
<v Speaker 8>they absolutely have a window. You know, they pointed out

0:11:55.480 --> 0:11:58.040
<v Speaker 8>they have a half a trillion dollar backlog. You know,

0:11:58.240 --> 0:12:02.160
<v Speaker 8>we knew this before the call. But because of the duopoly,

0:12:02.880 --> 0:12:05.800
<v Speaker 8>Airbus has not been able to make much, uh, you know,

0:12:06.000 --> 0:12:09.360
<v Speaker 8>much headway against them because the supply chains are so

0:12:09.559 --> 0:12:13.120
<v Speaker 8>intertwined and they're having similar just not as bad a

0:12:13.200 --> 0:12:17.120
<v Speaker 8>problem with their supply chain. Absolutely, if they turn around

0:12:17.160 --> 0:12:21.520
<v Speaker 8>the quality deliver like they used to. Uh, there's plenty

0:12:21.600 --> 0:12:25.280
<v Speaker 8>of core customers that are still in their camp, companies

0:12:25.400 --> 0:12:30.280
<v Speaker 8>like you know, airlines like Ryanair, Southwest Alaska. These are

0:12:30.360 --> 0:12:34.200
<v Speaker 8>these are high quality customers to have, so they absolutely

0:12:34.240 --> 0:12:37.800
<v Speaker 8>have the opportunity to become that you know, that that

0:12:38.000 --> 0:12:40.040
<v Speaker 8>great you know, look, I think Airbus is great as well,

0:12:40.120 --> 0:12:43.760
<v Speaker 8>but that great aircraft commercial aircraft manufacturer.

0:12:44.240 --> 0:12:46.120
<v Speaker 2>But this is the time, right, they got to get

0:12:46.120 --> 0:12:47.559
<v Speaker 2>the union back. They have the vote tonight.

0:12:48.000 --> 0:12:50.280
<v Speaker 8>They got to get a union back into the into

0:12:50.320 --> 0:12:53.280
<v Speaker 8>the factories building airplanes, and they got to bring the

0:12:53.480 --> 0:12:57.439
<v Speaker 8>union back somewhat happy. Right, you can't make them entirely happy.

0:12:58.320 --> 0:13:00.679
<v Speaker 8>I think they've got a decent deal on the on

0:13:00.800 --> 0:13:03.280
<v Speaker 8>the table for them. But when you bring them back,

0:13:03.360 --> 0:13:05.720
<v Speaker 8>you've got to have them happy and motivated to build

0:13:06.280 --> 0:13:09.559
<v Speaker 8>quality airplanes because that's the only way to make the

0:13:09.720 --> 0:13:11.160
<v Speaker 8>company successful going forward.

0:13:11.480 --> 0:13:14.480
<v Speaker 7>And George, you know, well, the reason why their customers

0:13:14.520 --> 0:13:17.800
<v Speaker 7>are so loyal is because, I mean, it's Boeing and

0:13:17.920 --> 0:13:22.040
<v Speaker 7>it's air Bus. It's interesting, though, you had Embraer's CEO

0:13:22.240 --> 0:13:24.320
<v Speaker 7>on Bloomberg Television. I believe it was last week.

0:13:24.440 --> 0:13:26.080
<v Speaker 3>He was on our show too last week.

0:13:26.280 --> 0:13:30.080
<v Speaker 7>No kidding, Well, I only watched the TV first.

0:13:30.280 --> 0:13:31.959
<v Speaker 3>You should watch the I will.

0:13:32.240 --> 0:13:35.319
<v Speaker 7>I'll go back. What I know from the TV I

0:13:35.440 --> 0:13:38.319
<v Speaker 7>go on was that he hinted at, you know, a

0:13:38.360 --> 0:13:41.600
<v Speaker 7>seven thirty seven rival, that maybe they would think about

0:13:42.040 --> 0:13:44.360
<v Speaker 7>a new jet to rival the seven thirty seven. That

0:13:44.440 --> 0:13:48.040
<v Speaker 7>was in the TV interview. But anyway, George, the question

0:13:48.120 --> 0:13:50.520
<v Speaker 7>I have to you, I mean, is this a duopoly

0:13:50.640 --> 0:13:53.400
<v Speaker 7>that could be broken into? Or is it just is

0:13:53.440 --> 0:13:55.800
<v Speaker 7>it Boeing, is it Airbus? And that for the foreseeable

0:13:55.880 --> 0:13:57.200
<v Speaker 7>future is the only game in town.

0:13:58.000 --> 0:14:00.360
<v Speaker 8>So I would say it is a duopoly will be

0:14:00.400 --> 0:14:04.120
<v Speaker 8>broken into. I don't think it'll be Embryer. I think

0:14:04.200 --> 0:14:08.120
<v Speaker 8>it'll be Comac. The C nine one nine, the Chinese manufacturer.

0:14:08.679 --> 0:14:11.760
<v Speaker 8>They do have a narrow body flying in fleets in China.

0:14:12.120 --> 0:14:14.079
<v Speaker 8>There's about eight of them in fleets right now, most

0:14:14.120 --> 0:14:16.680
<v Speaker 8>of them with China Eastern. They don't get the same

0:14:16.760 --> 0:14:20.120
<v Speaker 8>hours per day as of Boeing or Airbus. Narrowbody gets it.

0:14:20.560 --> 0:14:22.920
<v Speaker 8>They're just they have to work on some of their sustainment.

0:14:23.280 --> 0:14:26.280
<v Speaker 8>They're not building them as fast as Boeing and Airbus,

0:14:26.760 --> 0:14:29.840
<v Speaker 8>but they've built them. They're in fleets, and they can

0:14:29.960 --> 0:14:33.560
<v Speaker 8>count on a very robust domestic market. They can count

0:14:33.600 --> 0:14:36.480
<v Speaker 8>on getting the Chinese airlines to buy that airplane. And

0:14:36.600 --> 0:14:39.840
<v Speaker 8>so I think they're breaking in now and one day

0:14:39.920 --> 0:14:42.680
<v Speaker 8>they will be a competitor. It won't be probably in

0:14:42.760 --> 0:14:46.000
<v Speaker 8>the US and European markets anytime soon, but they they'll

0:14:46.040 --> 0:14:48.040
<v Speaker 8>be a competitor in the developing world and they'll be

0:14:49.040 --> 0:14:52.000
<v Speaker 8>absolutely a major part of fleets in China over time.

0:14:52.120 --> 0:14:55.800
<v Speaker 3>Would that be because of the FAA and regulators here

0:14:55.840 --> 0:14:59.000
<v Speaker 3>in the US and then the European counterpart to the

0:14:59.160 --> 0:15:02.360
<v Speaker 3>fa as well, or do you see them not approving

0:15:03.680 --> 0:15:05.240
<v Speaker 3>the see nine one nine.

0:15:06.560 --> 0:15:10.600
<v Speaker 8>So it's already, you know, the European regulators are already

0:15:10.720 --> 0:15:14.600
<v Speaker 8>looking at the airplane. And so what I see is

0:15:14.640 --> 0:15:17.160
<v Speaker 8>I think the regulators are going to take a very

0:15:17.240 --> 0:15:20.000
<v Speaker 8>close look at these airplanes and make sure they feel

0:15:20.560 --> 0:15:23.720
<v Speaker 8>really comfortable about them before they let them into markets.

0:15:24.240 --> 0:15:26.720
<v Speaker 8>And so you know, I think that means they've got,

0:15:28.040 --> 0:15:32.160
<v Speaker 8>you know, a more protracted approval process. And then I

0:15:32.200 --> 0:15:35.600
<v Speaker 8>think once you get past that approval process, I think

0:15:35.680 --> 0:15:40.200
<v Speaker 8>the other second challenge inside the US and Europe will

0:15:40.320 --> 0:15:44.040
<v Speaker 8>be acceptance of that of that Chinese airplane, right I think.

0:15:44.160 --> 0:15:47.360
<v Speaker 2>Look, I think in time probably will happen.

0:15:47.920 --> 0:15:50.600
<v Speaker 8>But my guess is you won't see it for over

0:15:50.680 --> 0:15:53.600
<v Speaker 8>a decade in the US, maybe less in Europe, because

0:15:53.600 --> 0:15:53.920
<v Speaker 8>I think.

0:15:53.840 --> 0:15:54.760
<v Speaker 2>It's just going to take some time.

0:15:55.120 --> 0:15:57.360
<v Speaker 7>It's going to take some time. Of course, we're talking

0:15:57.360 --> 0:16:00.640
<v Speaker 7>about earnings chiefly. That's how we started the conversation. That's

0:16:00.680 --> 0:16:03.080
<v Speaker 7>only one part of it. George. Of course, a lot

0:16:03.160 --> 0:16:06.480
<v Speaker 7>of excitement coming this afternoon, this evening when it comes

0:16:06.520 --> 0:16:11.520
<v Speaker 7>to Boeing of course, that highly anticipated labor vote. How

0:16:11.600 --> 0:16:14.200
<v Speaker 7>are you expecting it to go? And how high are

0:16:14.240 --> 0:16:15.120
<v Speaker 7>the stakes right now?

0:16:16.080 --> 0:16:17.840
<v Speaker 8>Well, I think the stakes are really high because I

0:16:17.880 --> 0:16:21.080
<v Speaker 8>think I think the sooner you bring the employees back

0:16:21.160 --> 0:16:25.320
<v Speaker 8>into the into the factories, the sooner you can crank up,

0:16:25.760 --> 0:16:29.160
<v Speaker 8>you know, the supply chain, the flow of the factories

0:16:29.240 --> 0:16:33.640
<v Speaker 8>and start getting airplanes built. The longer you let that lapse,

0:16:34.120 --> 0:16:36.640
<v Speaker 8>the harder it is to start that engine again. And

0:16:36.840 --> 0:16:38.360
<v Speaker 8>so I think you've been out. They've been out a

0:16:38.360 --> 0:16:41.680
<v Speaker 8>little bit over a month now. It's not terrible, but

0:16:41.760 --> 0:16:44.160
<v Speaker 8>if you keep going here, I think you run some

0:16:44.320 --> 0:16:48.360
<v Speaker 8>risk of problems, more problems in the supply chain. What

0:16:48.480 --> 0:16:50.480
<v Speaker 8>do I think about the you know, the deal on

0:16:50.560 --> 0:16:55.240
<v Speaker 8>the table. It's very close. I think Boeing will get

0:16:55.320 --> 0:16:58.560
<v Speaker 8>an approval. I think that there might be some machinists

0:16:58.560 --> 0:17:01.360
<v Speaker 8>that thought maybe they deserve forty set instead of thirty five.

0:17:01.920 --> 0:17:04.000
<v Speaker 8>They didn't give the pension, but they sweetened up four

0:17:04.000 --> 0:17:06.080
<v Speaker 8>to one k. I think with a bonus and some

0:17:06.200 --> 0:17:09.520
<v Speaker 8>better matching. It seems very close. And again, the machinists

0:17:09.520 --> 0:17:11.800
<v Speaker 8>have been out for a month. I think they've got

0:17:11.840 --> 0:17:15.080
<v Speaker 8>a good, good probability of getting the deal done tonight.

0:17:15.640 --> 0:17:18.800
<v Speaker 8>I guess we'll see how much machinists have saved up

0:17:19.520 --> 0:17:20.320
<v Speaker 8>prior to the striking.

0:17:20.400 --> 0:17:22.439
<v Speaker 3>Yeah, George, if they do get it done tonight, how

0:17:22.520 --> 0:17:24.000
<v Speaker 3>quickly can those workers be back?

0:17:25.320 --> 0:17:28.440
<v Speaker 8>I mean, on the call we heard you know it

0:17:28.480 --> 0:17:31.200
<v Speaker 8>will take you know, more than a month or so

0:17:31.359 --> 0:17:33.880
<v Speaker 8>to get things really rolling again. But I think you'll

0:17:33.920 --> 0:17:36.359
<v Speaker 8>get people back in fact, okay quickly. I don't know

0:17:36.400 --> 0:17:37.800
<v Speaker 8>why you can't add them back by the end of

0:17:37.800 --> 0:17:38.080
<v Speaker 8>the week.

0:17:38.160 --> 0:17:40.639
<v Speaker 3>So let's say Boeming is able to overcome this hurdle

0:17:40.680 --> 0:17:43.440
<v Speaker 3>that is seems to be the closest one in its path.

0:17:43.960 --> 0:17:46.120
<v Speaker 3>What's next, What's the next thing it has to jump

0:17:46.200 --> 0:17:49.600
<v Speaker 3>through in order to get back to firing on all cylinders.

0:17:50.600 --> 0:17:53.640
<v Speaker 8>Well, again, I think you got to restart the supply chain.

0:17:54.920 --> 0:17:57.840
<v Speaker 8>And you know, Kelly Orperg indicated today not going to

0:17:57.920 --> 0:18:00.440
<v Speaker 8>rush through that process. It's more port and they do

0:18:00.520 --> 0:18:02.000
<v Speaker 8>it right, then do it fast.

0:18:02.359 --> 0:18:02.879
<v Speaker 2>I agree.

0:18:03.240 --> 0:18:04.840
<v Speaker 8>I think they'll have to make sure they have the

0:18:04.960 --> 0:18:08.560
<v Speaker 8>quality controls in place. He talked about some training as well,

0:18:08.960 --> 0:18:10.840
<v Speaker 8>So I think it's really sort of getting that factory

0:18:10.880 --> 0:18:14.080
<v Speaker 8>started in a stabilized way so they could feel really

0:18:14.119 --> 0:18:16.280
<v Speaker 8>good about the quality. Then they're going to have to

0:18:16.359 --> 0:18:19.400
<v Speaker 8>turn their sights to bringing Spirit into the bowling fold

0:18:19.480 --> 0:18:22.680
<v Speaker 8>next year, although they're already well deep into that. I

0:18:22.760 --> 0:18:26.840
<v Speaker 8>think managing some of the definitely managing the quality that's

0:18:26.880 --> 0:18:29.320
<v Speaker 8>coming out of Spirit, and those two things will be

0:18:29.440 --> 0:18:32.560
<v Speaker 8>key to getting seven thirty seven rolling, and then getting

0:18:32.640 --> 0:18:36.320
<v Speaker 8>rid of those old airplanes that they've already built, destined

0:18:36.359 --> 0:18:38.959
<v Speaker 8>for China or India. They just got to get them

0:18:39.040 --> 0:18:40.800
<v Speaker 8>tidied up because they built them a bunch of years

0:18:40.840 --> 0:18:43.720
<v Speaker 8>ago configured for the customer that's ultimately to take them

0:18:43.760 --> 0:18:45.840
<v Speaker 8>and get them out the door. That'll kill a lot

0:18:45.880 --> 0:18:48.240
<v Speaker 8>of the lag they've had in some of their financials

0:18:48.280 --> 0:18:51.040
<v Speaker 8>as they're trying to manage airplanes already built but sitting

0:18:51.080 --> 0:18:51.520
<v Speaker 8>on ramps.

0:18:51.520 --> 0:18:53.480
<v Speaker 2>I think those are key to the commercial business getting

0:18:53.520 --> 0:18:53.840
<v Speaker 2>it moving.

0:18:54.320 --> 0:18:58.199
<v Speaker 3>George ferguson Bloomberg Intelligence, senior Aerospace, Defense and Airlines analysts,

0:18:58.280 --> 0:19:01.840
<v Speaker 3>joining us from Bihead Orders in Princeton, New Jersey.

0:19:03.280 --> 0:19:07.760
<v Speaker 1>This is Bloomberg BusinessWeek with Carol Messer and Tim Steneveek

0:19:08.119 --> 0:19:10.159
<v Speaker 1>on Bloomberg Radio and Television.

0:19:10.960 --> 0:19:12.960
<v Speaker 3>It is Bloomberg Business Week. That's Katie Graefeld in for

0:19:13.040 --> 0:19:15.080
<v Speaker 3>Carol Master. I'm Tim Stenebeck and would you like to

0:19:15.119 --> 0:19:17.560
<v Speaker 3>hear what would you like to hear about on Bloomberg Radio.

0:19:17.640 --> 0:19:20.480
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0:19:20.680 --> 0:19:25.240
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0:19:25.600 --> 0:19:28.639
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0:19:28.800 --> 0:19:31.320
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<v Speaker 3>You can fill it out now at YouTube dot com

0:19:33.920 --> 0:19:38.040
<v Speaker 3>slash Bloomberg Podcasts. Well, we love talking transit here on

0:19:38.080 --> 0:19:41.840
<v Speaker 3>Bloomberg Business Week, we often talk about planes, trains, automobiles.

0:19:42.560 --> 0:19:45.120
<v Speaker 7>Yeah, you know, we got a great movie, great most

0:19:45.200 --> 0:19:47.160
<v Speaker 7>Steve Martin, fantastic.

0:19:46.680 --> 0:19:48.280
<v Speaker 3>John Candy, can't forget about him.

0:19:48.400 --> 0:19:48.800
<v Speaker 7>Classic.

0:19:49.160 --> 0:19:51.240
<v Speaker 3>One thing we don't talk a lot about, though, is buses,

0:19:51.680 --> 0:19:55.440
<v Speaker 3>especially inner city bus, taking a bus from one city

0:19:55.800 --> 0:19:57.320
<v Speaker 3>in the US to another city. A lot of people

0:19:57.359 --> 0:19:59.880
<v Speaker 3>in the US rely on this type of transport. Last year,

0:20:00.000 --> 0:20:02.679
<v Speaker 3>people in the US are can estimated fifty million trips

0:20:03.200 --> 0:20:06.160
<v Speaker 3>on intercity buses. This according to widely cited data from

0:20:06.560 --> 0:20:10.720
<v Speaker 3>Joseph Schweiderman over at DePaul University. This is the bread

0:20:10.760 --> 0:20:13.680
<v Speaker 3>and butter of our next guest. Kai Boyson is CEO

0:20:13.760 --> 0:20:16.680
<v Speaker 3>of Flicks North America. It operates Flicks Bus and Greyhound

0:20:16.720 --> 0:20:18.960
<v Speaker 3>in the US, as well as Greyhound in Mexico. Kai

0:20:19.080 --> 0:20:22.159
<v Speaker 3>joins us here in the Bloomberg Business Week studio. Just

0:20:22.480 --> 0:20:25.719
<v Speaker 3>give our audience an update on the where the revenue

0:20:25.720 --> 0:20:28.960
<v Speaker 3>comes from. Like, is Greyhound bigger than Flicks Bus here

0:20:29.000 --> 0:20:30.800
<v Speaker 3>in the US. Just give us an idea of the

0:20:30.840 --> 0:20:31.879
<v Speaker 3>breakdown there. Okay.

0:20:32.640 --> 0:20:36.320
<v Speaker 9>Flick North America is the mothership company here in the US,

0:20:36.760 --> 0:20:41.520
<v Speaker 9>and it operates two largest bus companies, one is flix

0:20:41.600 --> 0:20:45.240
<v Speaker 9>Bus and the other one is Greyhound. Approximately two thirds

0:20:45.359 --> 0:20:48.960
<v Speaker 9>is Greyhound and one third is flix Bus. And what

0:20:49.119 --> 0:20:51.480
<v Speaker 9>we do is we continue to grow that business for

0:20:51.640 --> 0:20:55.200
<v Speaker 9>both prints as Flicks North America, and the growth is

0:20:55.240 --> 0:20:57.119
<v Speaker 9>mostly coming on the flicks bus site.

0:20:57.280 --> 0:20:59.359
<v Speaker 3>Would you consider it's given that the growth is mostly

0:20:59.359 --> 0:21:02.040
<v Speaker 3>coming on the flicks bus side, would you consider a

0:21:02.160 --> 0:21:03.880
<v Speaker 3>rebrand of Greyhound to flex bus.

0:21:04.760 --> 0:21:07.440
<v Speaker 9>This is a possibility, but this is not our agenda

0:21:07.600 --> 0:21:10.240
<v Speaker 9>right now. Right now, we leverage those two brands and

0:21:10.440 --> 0:21:13.280
<v Speaker 9>they have great value in both brands. So we are

0:21:13.480 --> 0:21:16.119
<v Speaker 9>enjoying the Greyhound brand in a way that it's an

0:21:16.280 --> 0:21:18.800
<v Speaker 9>iconic brand in the US. It's so well known and

0:21:18.920 --> 0:21:21.280
<v Speaker 9>on the Flick side is such a strong brand. It

0:21:21.440 --> 0:21:25.760
<v Speaker 9>attracts none users to the industry and both different purposes

0:21:25.960 --> 0:21:27.920
<v Speaker 9>and working conflmentially so well.

0:21:28.680 --> 0:21:31.320
<v Speaker 7>And you used to have bolt Bus as well, right

0:21:31.359 --> 0:21:34.320
<v Speaker 7>you think about Greyhound. Everyone knows Greyhound. Both bus also

0:21:34.400 --> 0:21:37.040
<v Speaker 7>had a following because you know it was cheaper, it

0:21:37.200 --> 0:21:41.119
<v Speaker 7>was easy. But you shut that down right to focus

0:21:41.280 --> 0:21:42.800
<v Speaker 7>more on Greyhound, correct.

0:21:42.920 --> 0:21:46.400
<v Speaker 9>I mean it was a successful and kind of initiative

0:21:46.560 --> 0:21:49.440
<v Speaker 9>done in the past. But when Flix board Greyhound, the

0:21:49.480 --> 0:21:53.040
<v Speaker 9>decision was two brands are good and enough, so we

0:21:53.160 --> 0:21:54.480
<v Speaker 9>decided to shut down both bus.

0:21:55.760 --> 0:22:00.399
<v Speaker 7>I am curious about just the bus industry in general,

0:22:00.520 --> 0:22:03.439
<v Speaker 7>because you know, we think about BoltBus. I also wrote

0:22:03.520 --> 0:22:07.640
<v Speaker 7>Megabus a lot in college, and I believe that their

0:22:07.720 --> 0:22:10.800
<v Speaker 7>parent company filed for bankruptcy in June, So it seems

0:22:10.920 --> 0:22:13.800
<v Speaker 7>like a tough industry to be And just give us

0:22:13.800 --> 0:22:17.720
<v Speaker 7>a feel of the competitive landscape and what differentiates you.

0:22:18.040 --> 0:22:23.000
<v Speaker 9>Okay, Flix is here to transform the long distance post

0:22:23.000 --> 0:22:25.960
<v Speaker 9>truggle in the United States, and what is really critical

0:22:26.080 --> 0:22:28.640
<v Speaker 9>is to make long distance pos trugle top of mind

0:22:29.359 --> 0:22:32.560
<v Speaker 9>for anyone constring long distance truggle. And it all starts

0:22:32.600 --> 0:22:36.159
<v Speaker 9>with customers effectively, and we need to make sure that

0:22:36.240 --> 0:22:40.159
<v Speaker 9>we deliver a pleasant experience for any Flicks journey and

0:22:40.280 --> 0:22:42.119
<v Speaker 9>then they come back to us, they recommend to their

0:22:42.160 --> 0:22:45.200
<v Speaker 9>friends and family, and then we grow the business. That's

0:22:45.280 --> 0:22:47.960
<v Speaker 9>what we are focusing right now. And as we do that,

0:22:48.080 --> 0:22:50.600
<v Speaker 9>what we see as Flicks North America is ridership is

0:22:50.680 --> 0:22:55.160
<v Speaker 9>going up so a year after year and making good progress.

0:22:55.280 --> 0:22:57.760
<v Speaker 9>But as we do that, what is really important to underline,

0:22:57.880 --> 0:23:02.240
<v Speaker 9>we're improving the customer experience every day, every week. It's

0:23:02.320 --> 0:23:03.040
<v Speaker 9>important for us.

0:23:03.240 --> 0:23:05.520
<v Speaker 3>Can you talk about that, because my understanding is that

0:23:05.680 --> 0:23:07.760
<v Speaker 3>over the last few decades we've seen a decline in

0:23:07.800 --> 0:23:10.560
<v Speaker 3>the number of these greyhound bus depots, so there are

0:23:10.640 --> 0:23:12.920
<v Speaker 3>fewer areas where people can get on and off a

0:23:12.960 --> 0:23:15.720
<v Speaker 3>bus and in effect making it less convenient for people.

0:23:16.840 --> 0:23:18.680
<v Speaker 3>How do you use technology? What are you doing to

0:23:19.040 --> 0:23:19.520
<v Speaker 3>combat that?

0:23:19.880 --> 0:23:24.159
<v Speaker 9>Okay, infrastructure and boss terms are integral part actually of

0:23:24.240 --> 0:23:27.960
<v Speaker 9>our offering. You're right, and we need to think about

0:23:28.080 --> 0:23:30.920
<v Speaker 9>holistically in the United States when it comes to infrastructure.

0:23:32.000 --> 0:23:36.040
<v Speaker 9>Nuts is it kind of as an integrated transportation network,

0:23:36.480 --> 0:23:41.600
<v Speaker 9>not in silos. Airlines, railways, intercity bus, local transit, subways.

0:23:42.400 --> 0:23:45.000
<v Speaker 9>We should think about as one, and intercity bus is

0:23:45.040 --> 0:23:47.359
<v Speaker 9>an integral part of it. And to make it work,

0:23:47.600 --> 0:23:50.680
<v Speaker 9>we need to bring all these different modes of transports

0:23:51.320 --> 0:23:55.120
<v Speaker 9>into intermodels so that one can actually connect from one

0:23:55.160 --> 0:23:58.719
<v Speaker 9>to another swiftly, and more importantly, they have the freedom

0:23:58.800 --> 0:24:01.679
<v Speaker 9>to choose which one they want to go with depending

0:24:01.720 --> 0:24:03.280
<v Speaker 9>on their expectations and the budget.

0:24:03.359 --> 0:24:05.040
<v Speaker 3>Of course, sounds great. The problem is we live in

0:24:05.119 --> 0:24:07.480
<v Speaker 3>America and this was a place not necessarily built for

0:24:07.800 --> 0:24:08.919
<v Speaker 3>mass transit.

0:24:10.000 --> 0:24:12.239
<v Speaker 9>In some occasions, you're right, But if you look at

0:24:12.320 --> 0:24:15.280
<v Speaker 9>Los Angeles Union Station. This is a wonderful example of

0:24:15.400 --> 0:24:18.440
<v Speaker 9>an intermodel working perfectly well for all mods of transport.

0:24:18.440 --> 0:24:19.920
<v Speaker 9>If you go to New York now, if you go

0:24:20.000 --> 0:24:23.639
<v Speaker 9>to Boston South Station, we've got great examples. What we

0:24:23.760 --> 0:24:27.080
<v Speaker 9>need to do more repeat those examples and do better

0:24:27.200 --> 0:24:30.080
<v Speaker 9>actually in other cities and states of the United States.

0:24:30.960 --> 0:24:33.080
<v Speaker 7>And we only have about thirty seconds left with you,

0:24:33.160 --> 0:24:35.720
<v Speaker 7>but talk to us quickly about EVS and whether or

0:24:35.720 --> 0:24:37.320
<v Speaker 7>not that's integrated into your fleet.

0:24:38.119 --> 0:24:43.040
<v Speaker 9>Sustainability is a core value of Flix. What we're doing

0:24:43.200 --> 0:24:45.720
<v Speaker 9>on the EV side is we're looking at the technology,

0:24:45.840 --> 0:24:49.000
<v Speaker 9>we're looking at the infrastructure. When it is a success

0:24:49.119 --> 0:24:53.000
<v Speaker 9>for the customer, we'll actually deploy it. Right now, we're

0:24:53.040 --> 0:24:56.440
<v Speaker 9>doing pilots and tests, working with all stakeholders, talking about

0:24:56.480 --> 0:24:58.920
<v Speaker 9>what is the best technology and what is the best

0:24:58.960 --> 0:25:02.480
<v Speaker 9>infrastructure to make it commercially viable. When it is ready,

0:25:02.680 --> 0:25:03.760
<v Speaker 9>we'll embrace it fully.

0:25:04.040 --> 0:25:07.680
<v Speaker 3>Hi boysen CEO Flix North America operates Flix Bus and

0:25:07.720 --> 0:25:10.240
<v Speaker 3>Greyhound here in the US, as well as Greyhound in Mexico.

0:25:10.280 --> 0:25:13.000
<v Speaker 3>Thanks so much for joining us on Bloomberg Business Week.

0:25:14.440 --> 0:25:18.280
<v Speaker 1>You're listening to the Bloomberg Business Week podcast. Listen live

0:25:18.400 --> 0:25:21.560
<v Speaker 1>each weekday starting at two pm Eastern on applecar Play

0:25:21.600 --> 0:25:24.439
<v Speaker 1>and Android Auto with the Bloomberg Business ad. You can

0:25:24.520 --> 0:25:27.720
<v Speaker 1>also listen live on Amazon Alexa from our flagship New

0:25:27.800 --> 0:25:31.399
<v Speaker 1>York station just say Alexa playing Bloomberg eleven thirty.

0:25:32.800 --> 0:25:34.639
<v Speaker 3>Well, our next guest is the COO and head of

0:25:34.720 --> 0:25:38.080
<v Speaker 3>business of the publicly traded enterprise work management platform Asana.

0:25:38.480 --> 0:25:40.719
<v Speaker 3>We've got one hundred and fifty thousand customers in two

0:25:40.840 --> 0:25:44.879
<v Speaker 3>hundred countries and territories. Companies include AT and T Mobile,

0:25:44.880 --> 0:25:48.199
<v Speaker 3>excuse me, Amazon, Roche and more. Maybe ATNT that's one

0:25:48.240 --> 0:25:51.040
<v Speaker 3>of my gainers today, by the way. Nice, yeah, pretty good, right, yeah,

0:25:51.320 --> 0:25:53.920
<v Speaker 3>it's on my mind. We got with us Ann Romandi,

0:25:54.280 --> 0:25:56.679
<v Speaker 3>who is head of a business and COO over at Asana.

0:25:56.760 --> 0:25:59.160
<v Speaker 3>She joins us from New York and lots of news

0:25:59.760 --> 0:26:01.600
<v Speaker 3>on your company this week. You got this new tool

0:26:01.640 --> 0:26:04.720
<v Speaker 3>that helps people integrate AI without using code, an update

0:26:04.800 --> 0:26:07.080
<v Speaker 3>to your survey about how people are working in this

0:26:07.280 --> 0:26:10.719
<v Speaker 3>day and age. But first, Asana's got a footprint all

0:26:10.760 --> 0:26:13.440
<v Speaker 3>over the world, and you've got a view into what's

0:26:13.480 --> 0:26:16.399
<v Speaker 3>happening in terms of what people are spending money on.

0:26:17.359 --> 0:26:19.399
<v Speaker 3>How is business around the world right now? What are

0:26:19.440 --> 0:26:20.360
<v Speaker 3>you hearing from customers.

0:26:21.400 --> 0:26:24.920
<v Speaker 10>Yeah, thanks for having me on around the world.

0:26:25.000 --> 0:26:27.640
<v Speaker 6>What we're hearing from customers, it's probably themes that you're

0:26:27.640 --> 0:26:31.480
<v Speaker 6>also hearing. They are focused on how both growth in

0:26:31.560 --> 0:26:35.080
<v Speaker 6>this environment, how do they manage growth in a really measured,

0:26:35.119 --> 0:26:35.720
<v Speaker 6>thoughtful way.

0:26:36.280 --> 0:26:38.879
<v Speaker 10>Cost management is really critical, and.

0:26:39.080 --> 0:26:42.760
<v Speaker 6>Our customers continue to be really concerned about employee engagement

0:26:42.960 --> 0:26:45.920
<v Speaker 6>and productivity. And I think there's a new theme that

0:26:46.000 --> 0:26:48.720
<v Speaker 6>we're seeing emerging, which is customers want to be much

0:26:48.800 --> 0:26:53.240
<v Speaker 6>more intentional and thoughtful about their technology investment. In fact,

0:26:53.240 --> 0:26:55.560
<v Speaker 6>a lot of our largest customers are feeling like, oh,

0:26:55.720 --> 0:26:58.600
<v Speaker 6>there's some technology bloat, and so how do they make

0:26:58.680 --> 0:27:02.040
<v Speaker 6>better more intentional just so their employees can be more

0:27:02.119 --> 0:27:05.600
<v Speaker 6>productive and can collaborate more seamlessly together.

0:27:06.119 --> 0:27:09.440
<v Speaker 7>I'm curious about the competitive landscape here because you know,

0:27:09.640 --> 0:27:12.680
<v Speaker 7>I know that you have several rivals. For example, some

0:27:12.800 --> 0:27:16.000
<v Speaker 7>of your rivals have entered into deals to sell themselves

0:27:16.880 --> 0:27:19.320
<v Speaker 7>for example. Talk to us a little bit about that

0:27:19.880 --> 0:27:22.680
<v Speaker 7>landscape and how you're trying to differentiate.

0:27:24.000 --> 0:27:27.080
<v Speaker 10>Yeah, we see a lot of signs that are actually

0:27:27.160 --> 0:27:27.760
<v Speaker 10>quite positive.

0:27:27.760 --> 0:27:31.720
<v Speaker 6>There's a lot of demand overall for collaborative work management.

0:27:32.200 --> 0:27:35.200
<v Speaker 6>I think the problem continues to persist of how do

0:27:35.280 --> 0:27:38.160
<v Speaker 6>you make sure teams and functions are really well aligned.

0:27:39.000 --> 0:27:41.720
<v Speaker 6>So we really see it as like the more innovation

0:27:41.840 --> 0:27:44.600
<v Speaker 6>there is in the space, the better overall, because there's

0:27:44.640 --> 0:27:47.719
<v Speaker 6>greater awareness and greater demand. And then for us, our

0:27:47.880 --> 0:27:51.600
<v Speaker 6>focus really has been how do we help our customers

0:27:51.720 --> 0:27:56.159
<v Speaker 6>bring AI directly into the most important workflows and have

0:27:56.359 --> 0:27:58.359
<v Speaker 6>AI actually joined a team? You know, a lot of

0:27:58.400 --> 0:28:02.080
<v Speaker 6>the AI solutions right now are very individual productivity based

0:28:02.520 --> 0:28:05.159
<v Speaker 6>versus making a whole team function better, and that was

0:28:05.200 --> 0:28:08.200
<v Speaker 6>a lot of the focus of our announcements and our

0:28:08.560 --> 0:28:10.760
<v Speaker 6>work innovation event this week in New York.

0:28:11.160 --> 0:28:12.960
<v Speaker 3>So talk to us a little about I want to

0:28:13.000 --> 0:28:15.880
<v Speaker 3>follow on Katie's question about competition. I mean, a good

0:28:16.080 --> 0:28:19.640
<v Speaker 3>indication of competition is you Google Asana and you get

0:28:19.680 --> 0:28:23.280
<v Speaker 3>sponsored results like before you get the organic results from

0:28:23.440 --> 0:28:27.280
<v Speaker 3>you know, Monday, dot Com, Project Tools, dot Ao. I know,

0:28:27.359 --> 0:28:32.719
<v Speaker 3>there's Trello, I know there's clickup and the like. Who

0:28:32.800 --> 0:28:36.080
<v Speaker 3>do you, Jira, who do you see as your biggest competitor?

0:28:37.240 --> 0:28:41.200
<v Speaker 6>You know, we actually see our biggest competitor as sort

0:28:41.200 --> 0:28:45.680
<v Speaker 6>of status quo and companies not choosing to have a

0:28:45.800 --> 0:28:50.400
<v Speaker 6>single platform or actually introduce ways for teams to collaborate.

0:28:50.840 --> 0:28:56.600
<v Speaker 6>There's still much more collaboration happening in spreadsheets, in documents.

0:28:56.160 --> 0:28:56.920
<v Speaker 10>In meetings.

0:28:57.200 --> 0:28:59.760
<v Speaker 6>Our report that came out said that over the last

0:28:59.800 --> 0:29:03.680
<v Speaker 6>two years, employees have actually said that there's more wasted

0:29:03.760 --> 0:29:07.520
<v Speaker 6>time in meetings than ever before. So while there are

0:29:08.280 --> 0:29:10.640
<v Speaker 6>many different offerings and we see a lot of them

0:29:10.720 --> 0:29:14.000
<v Speaker 6>being adopted bottoms up, we do continue to see sort

0:29:14.000 --> 0:29:17.240
<v Speaker 6>of the biggest competitors like not doing something to give

0:29:17.360 --> 0:29:21.080
<v Speaker 6>employees a tool that they can really collaborate together cross

0:29:21.120 --> 0:29:22.200
<v Speaker 6>functionally sticky.

0:29:22.360 --> 0:29:24.400
<v Speaker 3>How sticky is asana? Like if somebody signs up for

0:29:24.600 --> 0:29:27.240
<v Speaker 3>what's churned, how hard is it to keep them on there?

0:29:27.680 --> 0:29:28.520
<v Speaker 10>That's a great question.

0:29:28.760 --> 0:29:31.960
<v Speaker 6>I think what we see is when used against the

0:29:32.200 --> 0:29:35.479
<v Speaker 6>most important, most critical business use cases, we are very sticky.

0:29:35.560 --> 0:29:38.480
<v Speaker 6>And that is why we're applying AI to those workflows

0:29:38.800 --> 0:29:41.400
<v Speaker 6>and making it easy for non coders to adopt and

0:29:41.520 --> 0:29:44.520
<v Speaker 6>really create that. So that's really what we've been focusing on,

0:29:44.640 --> 0:29:47.560
<v Speaker 6>and also tying it to the highest level of a

0:29:47.680 --> 0:29:50.880
<v Speaker 6>company's goals and priorities, and so we see when we

0:29:50.960 --> 0:29:53.920
<v Speaker 6>work the best, it's when goals are tied to portfolios,

0:29:54.000 --> 0:29:56.720
<v Speaker 6>tied to projects, and then type into the tasks, and

0:29:56.800 --> 0:29:59.680
<v Speaker 6>so teams and individuals can really see how directly their

0:29:59.720 --> 0:30:03.560
<v Speaker 6>work impacts the company's most important goals. And then for executives,

0:30:03.920 --> 0:30:06.560
<v Speaker 6>as things change and they're responding to the environment and

0:30:06.640 --> 0:30:09.280
<v Speaker 6>they want to be more agile and they change priorities,

0:30:09.320 --> 0:30:11.760
<v Speaker 6>they can see that cascade quickly.

0:30:11.600 --> 0:30:13.880
<v Speaker 10>Through the organization. So that's when we see that we're

0:30:13.920 --> 0:30:15.760
<v Speaker 10>the most sticky and we're adding the most value.

0:30:16.080 --> 0:30:17.640
<v Speaker 7>And of course this is Bloomberg news. So we have

0:30:17.720 --> 0:30:20.160
<v Speaker 7>to talk about the stock price a little bit. And

0:30:20.240 --> 0:30:23.920
<v Speaker 7>I'm curious, what do you think that investors are missing

0:30:24.000 --> 0:30:27.440
<v Speaker 7>about the message because shares recently hit a record low.

0:30:27.520 --> 0:30:30.040
<v Speaker 7>I mean, you're to date, your shares are down thirty

0:30:30.120 --> 0:30:33.640
<v Speaker 7>eight percent. What isn't the market hearing that you would

0:30:33.680 --> 0:30:34.440
<v Speaker 7>want to get across.

0:30:35.760 --> 0:30:37.000
<v Speaker 5>I think what we are.

0:30:36.960 --> 0:30:40.440
<v Speaker 10>Focused on is both the near term and then ultimately

0:30:40.600 --> 0:30:41.600
<v Speaker 10>the long term growth.

0:30:41.680 --> 0:30:43.600
<v Speaker 6>I think that some of the things that we've been

0:30:43.640 --> 0:30:47.000
<v Speaker 6>focused on really are operational efficiency. I think in talking

0:30:47.000 --> 0:30:50.480
<v Speaker 6>to our investors that matters a lot, and then good

0:30:50.560 --> 0:30:53.480
<v Speaker 6>healthy growth. So I think for us, the priorities really

0:30:53.480 --> 0:30:55.960
<v Speaker 6>are we do living for customers, if we can deliver

0:30:56.080 --> 0:30:58.760
<v Speaker 6>really well consistently for customers. Then I think we'll see

0:30:58.920 --> 0:30:59.960
<v Speaker 6>that in our result.

0:31:00.960 --> 0:31:05.120
<v Speaker 3>I want to get to your state of Work report,

0:31:05.240 --> 0:31:08.280
<v Speaker 3>the update that you guys have done, the work innovation report,

0:31:08.480 --> 0:31:09.920
<v Speaker 3>But I also want to talk a little bit about

0:31:09.920 --> 0:31:12.480
<v Speaker 3>the AI tools that you announced this week, the idea

0:31:12.520 --> 0:31:16.200
<v Speaker 3>of no code AI integrating AI work into your workflows

0:31:16.240 --> 0:31:20.720
<v Speaker 3>without actually writing code. Can you explain what that is

0:31:21.040 --> 0:31:25.000
<v Speaker 3>and how people would be able to use quote unquote

0:31:25.080 --> 0:31:26.960
<v Speaker 3>AI in their workflows.

0:31:28.000 --> 0:31:28.680
<v Speaker 10>Absolutely.

0:31:28.920 --> 0:31:32.240
<v Speaker 6>So, what we see that we're building with our AI

0:31:32.360 --> 0:31:36.480
<v Speaker 6>studio that we just announced is AI as a teammate

0:31:36.600 --> 0:31:40.720
<v Speaker 6>joining a team. So to break that down more specifically workflows,

0:31:40.760 --> 0:31:44.240
<v Speaker 6>we think of having four really important parts an intake process.

0:31:44.400 --> 0:31:46.320
<v Speaker 10>So think of work requests going back and.

0:31:46.360 --> 0:31:50.360
<v Speaker 6>Forth between teams and then really actioning that work, kind

0:31:50.360 --> 0:31:53.680
<v Speaker 6>of prioritizing, making decisions on that, executing on that work,

0:31:53.760 --> 0:31:56.360
<v Speaker 6>and then reporting on that work. And so when AI

0:31:56.560 --> 0:31:59.160
<v Speaker 6>can join that team, it can do a number of

0:31:59.280 --> 0:32:03.280
<v Speaker 6>things in that intake process. If a company has standards

0:32:03.360 --> 0:32:07.600
<v Speaker 6>for it requests, for example, those standards, AI can actually

0:32:07.680 --> 0:32:10.440
<v Speaker 6>use those standards to evaluate a request, fill in any

0:32:10.520 --> 0:32:13.760
<v Speaker 6>missing information, maybe go back to the person that submitted

0:32:13.800 --> 0:32:16.320
<v Speaker 6>it and ask a few more questions and then actually

0:32:16.360 --> 0:32:19.640
<v Speaker 6>even prioritize that request in a queue. One of our

0:32:19.720 --> 0:32:24.600
<v Speaker 6>largest customers, morning Star, is using that exactly for it requests.

0:32:25.200 --> 0:32:26.880
<v Speaker 10>And then actually the work.

0:32:26.920 --> 0:32:29.120
<v Speaker 6>There's a lot of work that AI can actually do

0:32:29.400 --> 0:32:32.560
<v Speaker 6>and complete, and so if it's part of a workflow

0:32:32.720 --> 0:32:34.600
<v Speaker 6>and a team, it can go ahead and do the

0:32:34.680 --> 0:32:37.160
<v Speaker 6>things that oftentimes employees think of as busy work.

0:32:37.640 --> 0:32:39.280
<v Speaker 10>And then that reporting part at the.

0:32:39.440 --> 0:32:43.000
<v Speaker 6>End, Hey, did you accomplish your goal or your task

0:32:43.120 --> 0:32:45.800
<v Speaker 6>or your project, and then really reporting on that. AI

0:32:46.240 --> 0:32:49.680
<v Speaker 6>does a really good job summarizing and reporting and also

0:32:49.760 --> 0:32:54.520
<v Speaker 6>making recommendations on improvements. And so we want to design

0:32:54.560 --> 0:32:56.280
<v Speaker 6>it in a way where the people closest to the

0:32:56.320 --> 0:32:59.800
<v Speaker 6>business and to the workflows can actually build AI into

0:32:59.800 --> 0:33:03.840
<v Speaker 6>the processes without needing technical skills. And so we worked

0:33:03.880 --> 0:33:06.760
<v Speaker 6>with twenty of our largest customers to really design AI

0:33:06.880 --> 0:33:09.719
<v Speaker 6>studio and implement it into some of their most important

0:33:09.760 --> 0:33:12.600
<v Speaker 6>workflows and saw really great results. And so that was

0:33:12.640 --> 0:33:15.600
<v Speaker 6>the announcement this week to introduce it to a much

0:33:15.680 --> 0:33:17.200
<v Speaker 6>broader customer base.

0:33:17.440 --> 0:33:20.640
<v Speaker 7>Can we talk about the productivity theater That phrase is

0:33:20.720 --> 0:33:23.560
<v Speaker 7>in your report as well? I love this. Twenty two

0:33:23.640 --> 0:33:27.280
<v Speaker 7>percent say that they sometimes prioritize looking busy over actually

0:33:27.360 --> 0:33:29.920
<v Speaker 7>completing work, and sixty five percent of workers admit that

0:33:29.960 --> 0:33:32.560
<v Speaker 7>they perform productivity theater at work.

0:33:33.240 --> 0:33:34.080
<v Speaker 3>That's why are you laughing?

0:33:34.560 --> 0:33:37.520
<v Speaker 7>It sounds a lot like what I do. It's just okay, delightful,

0:33:37.920 --> 0:33:40.280
<v Speaker 7>just a meeting for the sake of meeting, and you know,

0:33:40.720 --> 0:33:42.640
<v Speaker 7>sending around updates that maybe you don't need to be

0:33:42.920 --> 0:33:44.760
<v Speaker 7>sent out. Talk a little bit about that.

0:33:46.480 --> 0:33:50.720
<v Speaker 6>Yeah, we think the underlying trends and why workers feel

0:33:50.760 --> 0:33:52.920
<v Speaker 6>that way and why that kind of continues to be

0:33:53.560 --> 0:33:58.400
<v Speaker 6>an issue is again that at an executive or leadership level,

0:33:58.840 --> 0:34:01.240
<v Speaker 6>it can be hard sometimes to figure out what exactly

0:34:01.360 --> 0:34:03.520
<v Speaker 6>is going on, who's doing what is it going to

0:34:03.560 --> 0:34:06.920
<v Speaker 6>be done by when? And so that creates a lot

0:34:07.160 --> 0:34:11.320
<v Speaker 6>of this productivity theater right asking for status reports, asking

0:34:11.400 --> 0:34:15.080
<v Speaker 6>for meetings where people are just doing readouts and employees

0:34:15.120 --> 0:34:17.880
<v Speaker 6>are exhausted by that. But a lot of that is

0:34:17.960 --> 0:34:21.560
<v Speaker 6>because there isn't a good single source of truth where

0:34:21.640 --> 0:34:24.440
<v Speaker 6>you can really rely on it and be asking different questions,

0:34:24.840 --> 0:34:29.160
<v Speaker 6>not status updates, but actually constructive questions on hey, do

0:34:29.280 --> 0:34:32.480
<v Speaker 6>we have resources against our most important things? What happens

0:34:32.520 --> 0:34:35.600
<v Speaker 6>if we shift those resources? How do we help unblock

0:34:35.719 --> 0:34:39.800
<v Speaker 6>teams where you're actually looking at the same information, the

0:34:39.920 --> 0:34:43.799
<v Speaker 6>same data about the work. And so when companies don't

0:34:43.920 --> 0:34:46.520
<v Speaker 6>have that or teams don't have that, a lot of

0:34:46.600 --> 0:34:50.440
<v Speaker 6>that busy work in productivity theater is the result, you

0:34:50.520 --> 0:34:54.120
<v Speaker 6>know what, grab meeting to see what's happening, you know,

0:34:54.239 --> 0:34:56.320
<v Speaker 6>versus actually looking at what's happening.

0:34:56.560 --> 0:34:59.000
<v Speaker 3>What about this idea of disconnection because in your report,

0:34:59.000 --> 0:35:01.320
<v Speaker 3>it's a fewer than half of workers say they understand

0:35:01.360 --> 0:35:03.879
<v Speaker 3>how their work contributes to the company's goals forty seven

0:35:03.920 --> 0:35:06.239
<v Speaker 3>percent nearly two and five thirty eight percent say they

0:35:06.239 --> 0:35:08.960
<v Speaker 3>don't feel responsible for delivering high quality work. Is this

0:35:09.080 --> 0:35:09.920
<v Speaker 3>just quiet quitting?

0:35:11.640 --> 0:35:14.800
<v Speaker 6>I think what it is is not really being able

0:35:15.000 --> 0:35:17.919
<v Speaker 6>to tie what they do day to day or week

0:35:18.040 --> 0:35:21.560
<v Speaker 6>to week to what a company or leadership might say

0:35:21.760 --> 0:35:25.480
<v Speaker 6>is the most important priorities. You know, too often priorities

0:35:25.680 --> 0:35:30.040
<v Speaker 6>or objectives are shared out infrequently, or maybe they're on

0:35:30.160 --> 0:35:32.600
<v Speaker 6>a poster somewhere in an office and then they're sort

0:35:32.600 --> 0:35:37.520
<v Speaker 6>of forgotten. Versus when teams are doing their work, they

0:35:37.600 --> 0:35:41.400
<v Speaker 6>can directly tie that to a company's priorities and actually

0:35:41.480 --> 0:35:45.160
<v Speaker 6>see how much it matters or doesn't matter to influencing

0:35:45.239 --> 0:35:49.080
<v Speaker 6>that and then make better decisions and have greater autonomy

0:35:49.680 --> 0:35:52.840
<v Speaker 6>to make changes and know that that ties directly to

0:35:53.080 --> 0:35:57.040
<v Speaker 6>an important company initiative. And that's oftentimes because goals or

0:35:57.120 --> 0:36:01.560
<v Speaker 6>goal setting is done separately. It's not sort of a living,

0:36:01.640 --> 0:36:04.880
<v Speaker 6>breathing thing that employees can be. So that's where what

0:36:05.000 --> 0:36:08.200
<v Speaker 6>we're saying, you know that disconnect that causes that discimpt.

0:36:09.640 --> 0:36:11.360
<v Speaker 3>And got to leave it there in Rimandi, head of

0:36:11.480 --> 0:36:14.120
<v Speaker 3>a business and coo over at asauna joining us from

0:36:14.400 --> 0:36:15.160
<v Speaker 3>New York.

0:36:15.880 --> 0:36:18.440
<v Speaker 10>Bromack.

0:36:19.280 --> 0:36:21.960
<v Speaker 1>A journal No how about you let me drive?

0:36:22.239 --> 0:36:27.560
<v Speaker 10>Oh no, no, no, no, alright, please, I'll do gravel.

0:36:28.760 --> 0:36:29.480
<v Speaker 1>I want to drive.

0:36:31.760 --> 0:36:32.600
<v Speaker 3>It's a good question.

0:36:36.440 --> 0:36:41.239
<v Speaker 1>This is the drive to the cloth well you don

0:36:41.640 --> 0:36:42.840
<v Speaker 1>on Bloomberg Radio.

0:36:44.080 --> 0:36:46.600
<v Speaker 3>All right, it is that time, Tim Statfeck and Katie

0:36:46.640 --> 0:36:51.160
<v Speaker 3>Graefeld in for Carol Masser on this Wednesday afternoon. Less

0:36:51.160 --> 0:36:52.680
<v Speaker 3>than eighteen minutes to go to the close. And if

0:36:52.680 --> 0:36:54.919
<v Speaker 3>you never want to miss a Bloomberg Business Week story,

0:36:54.960 --> 0:36:58.320
<v Speaker 3>becoming a subscriber today, you'll unlock deep reporting and analysis

0:36:58.360 --> 0:37:01.960
<v Speaker 3>from reporters around the world, including unlimited access to BusinessWeek.

0:37:02.120 --> 0:37:04.640
<v Speaker 3>Check out our offers right now at Bloomberg dot com

0:37:05.040 --> 0:37:09.600
<v Speaker 3>slash subscribe. Now it is time for us to drive

0:37:09.680 --> 0:37:12.880
<v Speaker 3>to the clothes. We're joined right now by Aya Yoshioka,

0:37:13.000 --> 0:37:18.440
<v Speaker 3>portfolio consulting director at Wealth Enhancement. She's here from Los Angeles.

0:37:19.320 --> 0:37:20.359
<v Speaker 3>We have like la weather.

0:37:20.800 --> 0:37:21.880
<v Speaker 10>I I've brought it with me.

0:37:22.000 --> 0:37:24.160
<v Speaker 3>What do you think? Well, I mean, revend, we're basically

0:37:24.200 --> 0:37:26.759
<v Speaker 3>having a drought here in New York. I am kind

0:37:26.760 --> 0:37:27.080
<v Speaker 3>of wild.

0:37:27.200 --> 0:37:28.840
<v Speaker 11>I hate to tell you, but I leave Thursday and

0:37:28.920 --> 0:37:30.399
<v Speaker 11>I saw that the weather actually turns.

0:37:30.440 --> 0:37:35.000
<v Speaker 3>It's terrible news, you know, Katie and I we we're

0:37:35.040 --> 0:37:38.920
<v Speaker 3>talking this week about the markets today. And you have

0:37:38.960 --> 0:37:40.560
<v Speaker 3>an S and P five hundred this year. That's up

0:37:40.640 --> 0:37:44.120
<v Speaker 3>over twenty percent, up over twenty percent last year by

0:37:44.200 --> 0:37:48.160
<v Speaker 3>many measures. It's expensive. And the question that I have

0:37:48.400 --> 0:37:50.879
<v Speaker 3>over and over again is if you're getting new money

0:37:51.000 --> 0:37:53.600
<v Speaker 3>right now, how are you deploying it at a market

0:37:53.640 --> 0:37:54.920
<v Speaker 3>that's historically expensive.

0:37:55.680 --> 0:37:59.040
<v Speaker 11>You deploy it very carefully, you know, dollar cost averaging

0:37:59.120 --> 0:38:01.239
<v Speaker 11>is always a great thing. But you know, we get

0:38:01.280 --> 0:38:04.239
<v Speaker 11>a lot of clients who ask all the time. You know,

0:38:04.560 --> 0:38:08.160
<v Speaker 11>markets are at all time highs. I'm a little nervous

0:38:08.200 --> 0:38:11.200
<v Speaker 11>about the upcoming election. Should I just go to cash

0:38:11.360 --> 0:38:14.759
<v Speaker 11>and wait for the all clear, and I said, you know,

0:38:15.280 --> 0:38:16.920
<v Speaker 11>I don't know when the last time I ever got

0:38:17.000 --> 0:38:19.400
<v Speaker 11>an all clear in the market. There's always something to

0:38:19.440 --> 0:38:22.800
<v Speaker 11>worry about, and it's really difficult to time both the

0:38:23.320 --> 0:38:25.720
<v Speaker 11>exit and the re entry into markets.

0:38:26.040 --> 0:38:27.719
<v Speaker 3>Some people say impossible.

0:38:28.600 --> 0:38:30.960
<v Speaker 11>We think so it's not easy to do.

0:38:31.600 --> 0:38:34.920
<v Speaker 7>And the one of the it's only one seat. It

0:38:34.960 --> 0:38:37.759
<v Speaker 7>feels like we've been talking about this for a month now,

0:38:37.840 --> 0:38:40.399
<v Speaker 7>but that Goldman Sacks call it from David Coston coming

0:38:40.440 --> 0:38:43.800
<v Speaker 7>out and saying that their team expects only three percent

0:38:43.960 --> 0:38:48.759
<v Speaker 7>annualized returns over the next decade, pretty amazing, suck.

0:38:48.840 --> 0:38:52.160
<v Speaker 3>That is such a departure, I know from what we've

0:38:52.239 --> 0:38:56.520
<v Speaker 3>seen in the near past and also in the that

0:38:56.680 --> 0:38:59.560
<v Speaker 3>is like a fundamental change. I know, you've got me

0:38:59.600 --> 0:38:59.920
<v Speaker 3>really fun.

0:39:00.480 --> 0:39:02.520
<v Speaker 7>I know, well, we had David Coston on Open Interest

0:39:02.719 --> 0:39:04.840
<v Speaker 7>earlier today and we made the point in that that

0:39:05.080 --> 0:39:07.680
<v Speaker 7>hasn't happened in the past unless we're talking about it

0:39:07.920 --> 0:39:11.400
<v Speaker 7>in events such as you know, the financial crisis or

0:39:12.360 --> 0:39:14.719
<v Speaker 7>literally the Great Depression. But I am curious. I mean,

0:39:14.719 --> 0:39:16.440
<v Speaker 7>when you pull out your crystal ball and you take

0:39:16.440 --> 0:39:18.799
<v Speaker 7>a look over the next ten years, I mean, what's

0:39:18.880 --> 0:39:21.400
<v Speaker 7>the direction of travel? Are we talking about three percent

0:39:21.560 --> 0:39:24.200
<v Speaker 7>unitalized returns or is it maybe a little bit better?

0:39:24.400 --> 0:39:27.120
<v Speaker 11>Well, my crystal ball tends to be a little cloudy

0:39:27.200 --> 0:39:30.080
<v Speaker 11>at times. But you know, I think that a lot

0:39:30.120 --> 0:39:32.439
<v Speaker 11>of it is going to depend on the productivity growth

0:39:32.480 --> 0:39:34.920
<v Speaker 11>that we get out of AI, Right. That's been the

0:39:35.080 --> 0:39:37.880
<v Speaker 11>promise that I think everybody's been talking about. And if

0:39:37.920 --> 0:39:41.279
<v Speaker 11>we do get real productivity growth similar to what we

0:39:41.520 --> 0:39:44.239
<v Speaker 11>got back into in the nineties, you're going to get

0:39:44.400 --> 0:39:47.239
<v Speaker 11>you know, expansion and margins still and I think you

0:39:47.320 --> 0:39:50.200
<v Speaker 11>can get above that three percent long term growth and

0:39:50.239 --> 0:39:52.520
<v Speaker 11>then you never know what could happen in terms of

0:39:52.760 --> 0:39:55.319
<v Speaker 11>what could bring the market down in the short term, right,

0:39:55.760 --> 0:39:57.479
<v Speaker 11>just like the pandemic did and we had a thirty

0:39:57.480 --> 0:40:00.600
<v Speaker 11>percent discount in one month. And so I think there's

0:40:00.680 --> 0:40:03.279
<v Speaker 11>still a room for a little bit more than just

0:40:03.360 --> 0:40:05.440
<v Speaker 11>three percent growth over the next decade.

0:40:05.800 --> 0:40:09.480
<v Speaker 3>What I don't know, it's like, you think about this

0:40:09.840 --> 0:40:13.120
<v Speaker 3>from the perspective of how stocks are doing right now,

0:40:13.880 --> 0:40:18.960
<v Speaker 3>and you know, I got to wonder in terms of geographies,

0:40:19.960 --> 0:40:23.480
<v Speaker 3>the US has just absolutely ruled over the past decade,

0:40:24.120 --> 0:40:25.879
<v Speaker 3>and every year we have people come on and say,

0:40:26.040 --> 0:40:28.000
<v Speaker 3>you know, now it's time for international now it's time

0:40:28.000 --> 0:40:30.640
<v Speaker 3>for international, and the US just keeps out performing, out performing.

0:40:30.680 --> 0:40:31.600
<v Speaker 3>How long does that go on for?

0:40:32.440 --> 0:40:35.400
<v Speaker 11>It's so tough to say, and it goes against what

0:40:35.560 --> 0:40:36.480
<v Speaker 11>you're supposed to.

0:40:36.560 --> 0:40:40.680
<v Speaker 3>Do with stocks broadly diversified portfolio geographically.

0:40:40.120 --> 0:40:42.840
<v Speaker 11>Right, yes, and by low sell high right, that's what

0:40:42.920 --> 0:40:45.400
<v Speaker 11>you've been told, And it seems like the better strategy

0:40:45.480 --> 0:40:49.520
<v Speaker 11>has been by high sell higher. And you know, it

0:40:50.360 --> 0:40:53.120
<v Speaker 11>doesn't seem to be the case with small caps and

0:40:53.200 --> 0:40:57.160
<v Speaker 11>international as well, that they've just struggled. And valuation is

0:40:57.320 --> 0:41:00.880
<v Speaker 11>a very poor timing tool. But I think what it

0:41:01.040 --> 0:41:04.560
<v Speaker 11>does is the diversification in other areas of the market

0:41:04.760 --> 0:41:09.080
<v Speaker 11>allows you to have an insurance policy in case leadership changes,

0:41:09.520 --> 0:41:12.239
<v Speaker 11>and I think that's where we sit right now. Have

0:41:12.520 --> 0:41:16.920
<v Speaker 11>some exposure so that you have that insurance policy.

0:41:17.440 --> 0:41:19.239
<v Speaker 7>I'm curious what you make of the bond market at

0:41:19.280 --> 0:41:21.480
<v Speaker 7>this juncture, and of course the ripple effect into the

0:41:21.560 --> 0:41:24.120
<v Speaker 7>stock market. We were talking about the volatility that we've

0:41:24.200 --> 0:41:26.440
<v Speaker 7>seen at the long end of the treasury curve with

0:41:26.640 --> 0:41:31.839
<v Speaker 7>Abigail Doolittle a little while earlier. It's just this has

0:41:31.880 --> 0:41:33.880
<v Speaker 7>been the dynamic for several years at this point. But

0:41:34.000 --> 0:41:36.960
<v Speaker 7>it is interesting and notable to me that it feels

0:41:37.000 --> 0:41:40.239
<v Speaker 7>like the epicenter of volatility is the treasury market. Of

0:41:40.320 --> 0:41:43.040
<v Speaker 7>all asia classes, it's the bond market that's the most volatile.

0:41:43.400 --> 0:41:43.920
<v Speaker 10>I agree.

0:41:44.000 --> 0:41:45.600
<v Speaker 11>I think you know, I've been doing this for almost

0:41:45.640 --> 0:41:48.839
<v Speaker 11>thirty years, and it's really interesting that we're not talking

0:41:48.840 --> 0:41:50.680
<v Speaker 11>about the vics and we're talking more about the move

0:41:50.760 --> 0:41:54.680
<v Speaker 11>index instead. And you know, I think it's because we

0:41:54.840 --> 0:41:58.520
<v Speaker 11>were you know, we've had a decade in which interest

0:41:58.600 --> 0:42:00.880
<v Speaker 11>rates really didn't move so much and they were anchored

0:42:00.920 --> 0:42:04.600
<v Speaker 11>to zero. And now that we actually have real yields

0:42:05.400 --> 0:42:09.280
<v Speaker 11>and interest rates at a nominal rate that is actually tradable,

0:42:09.560 --> 0:42:11.560
<v Speaker 11>I think that's why you're seeing some of that volatility,

0:42:11.600 --> 0:42:13.000
<v Speaker 11>and I think it can continue a little bit.

0:42:13.640 --> 0:42:15.640
<v Speaker 3>Okay, I want to go back to the election, because

0:42:16.640 --> 0:42:18.360
<v Speaker 3>time and time again, day and day out, we have

0:42:18.440 --> 0:42:21.000
<v Speaker 3>people come on during driving the clothes and say, investers

0:42:21.040 --> 0:42:22.920
<v Speaker 3>are waiting to see what happens. What are they waiting for?

0:42:23.760 --> 0:42:24.640
<v Speaker 10>Waiting for clarity?

0:42:25.000 --> 0:42:26.120
<v Speaker 11>They want to know who's going to win.

0:42:26.160 --> 0:42:27.360
<v Speaker 3>And I think I can tell you it's going to

0:42:27.400 --> 0:42:29.680
<v Speaker 3>be one of two people, like I can tell.

0:42:29.600 --> 0:42:32.840
<v Speaker 11>You that absolutely. But I think you know, everybody remembers

0:42:33.400 --> 0:42:36.359
<v Speaker 11>the twenty sixteen experience in which the markets were down

0:42:36.560 --> 0:42:39.279
<v Speaker 11>what four and a half percent in the after hour because.

0:42:39.000 --> 0:42:41.799
<v Speaker 3>They were surprised about a Trump win. Absolutely, I think

0:42:41.920 --> 0:42:44.080
<v Speaker 3>nobody would be surprised. I don't think anyone would be

0:42:44.080 --> 0:42:46.319
<v Speaker 3>surprised about anything, given the polls are fifty to fifty. Yes,

0:42:46.320 --> 0:42:48.200
<v Speaker 3>there's a big Trump trade that's happened in some areas

0:42:48.239 --> 0:42:48.640
<v Speaker 3>of the market.

0:42:48.840 --> 0:42:50.880
<v Speaker 5>Yeah, but I mean so then you.

0:42:50.960 --> 0:42:54.920
<v Speaker 3>See DJT sell off if you lose this right exactly,

0:42:55.080 --> 0:42:57.040
<v Speaker 3>you know, I don't see an impact.

0:42:57.280 --> 0:42:59.279
<v Speaker 11>I think people are also afraid that they're not going

0:42:59.360 --> 0:43:02.720
<v Speaker 11>to know the winner right away because it's so close

0:43:02.880 --> 0:43:03.319
<v Speaker 11>that but.

0:43:03.440 --> 0:43:05.759
<v Speaker 3>We know that we know we're not going to get there.

0:43:05.880 --> 0:43:07.600
<v Speaker 3>They are all know because we're in this new world.

0:43:07.719 --> 0:43:12.160
<v Speaker 11>Yeah, absolutely, And I think that's but they're just scarred

0:43:12.239 --> 0:43:14.400
<v Speaker 11>from the experience and it's a little bit more emotional

0:43:14.600 --> 0:43:17.480
<v Speaker 11>for them, and so that just allows them to kind

0:43:17.480 --> 0:43:20.720
<v Speaker 11>of freeze about everything when it comes to their portfolio.

0:43:20.719 --> 0:43:22.239
<v Speaker 3>Feel like everybody's a little stronger now.

0:43:22.560 --> 0:43:22.640
<v Speaker 2>Ye.

0:43:23.960 --> 0:43:25.879
<v Speaker 7>I mean it is interesting. We talk about the Trump trade,

0:43:25.920 --> 0:43:29.160
<v Speaker 7>we talk about the Harris trade, but if you look

0:43:29.200 --> 0:43:31.200
<v Speaker 7>at the vent diagram, right in the middle is the

0:43:31.280 --> 0:43:33.840
<v Speaker 7>fact that the deficit is going higher no matter what happens,

0:43:34.000 --> 0:43:35.480
<v Speaker 7>which you.

0:43:35.480 --> 0:43:38.359
<v Speaker 3>Could you sound like dad. Yeah, he loves to talk

0:43:38.400 --> 0:43:38.719
<v Speaker 3>about this.

0:43:39.040 --> 0:43:43.640
<v Speaker 7>We text all the time just about this. Okay, anyway,

0:43:43.640 --> 0:43:45.360
<v Speaker 7>I guess that's not a question, but it is interesting.

0:43:45.400 --> 0:43:47.920
<v Speaker 12>There are similarities, No, absolutely, And I think that it

0:43:48.000 --> 0:43:50.640
<v Speaker 12>goes back to what we were talking about earlier about

0:43:50.800 --> 0:43:54.120
<v Speaker 12>bond yields, right, and I think you know, an expanding

0:43:54.239 --> 0:43:57.480
<v Speaker 12>deficit is never really good for bond yields, and so

0:43:57.920 --> 0:43:59.279
<v Speaker 12>I think bonds are reflecting that.

0:44:00.840 --> 0:44:03.800
<v Speaker 3>All right. You know you love to talking about the deficit.

0:44:03.920 --> 0:44:05.319
<v Speaker 3>I don't think I agree with you. I don't think

0:44:05.360 --> 0:44:06.279
<v Speaker 3>enough people are talking about this.

0:44:06.400 --> 0:44:08.399
<v Speaker 7>Oh my god, Matt Miller never stops talking.

0:44:08.680 --> 0:44:11.360
<v Speaker 3>He's right to be talking about this because regardless of you,

0:44:12.080 --> 0:44:15.279
<v Speaker 3>but regardless of who comes in, if their plans go

0:44:15.400 --> 0:44:18.040
<v Speaker 3>according to plan, then they're going to spend more money. Yes,

0:44:18.320 --> 0:44:20.760
<v Speaker 3>so yeah, then you know, we'll see what happened.

0:44:20.760 --> 0:44:21.279
<v Speaker 7>We have something to.

0:44:21.320 --> 0:44:24.160
<v Speaker 3>Rely on, we do. Ayah, good to see you, Thanks

0:44:24.160 --> 0:44:25.799
<v Speaker 3>for joining us. Come back next time you're in town.

0:44:26.040 --> 0:44:29.160
<v Speaker 3>Ia Yoshioka, portfolio consulting director at Wealth Enhancement. Here in

0:44:29.160 --> 0:44:30.680
<v Speaker 3>the Bloomberg Interactive Broker's Studio.

0:44:31.480 --> 0:44:36.080
<v Speaker 1>This is the Bloomberg Business Week podcast, all available on Apple, Spotify,

0:44:36.280 --> 0:44:39.439
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0:44:39.560 --> 0:44:42.920
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0:44:43.000 --> 0:44:46.280
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0:44:46.360 --> 0:44:49.240
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