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Speaker 1: One of the funnier types of pranks that we've been

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Speaker 1: doing in recent years are the automated ones where we

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Speaker 1: have a robot voice with us that's malfunctioning, frustrating people.

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Speaker 1: Sometimes two robots fighting with each other.

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Speaker 2: That's actually my favorite one.

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Speaker 3: So good.

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Speaker 1: But today the robot has a simple job, just cancel

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Speaker 1: a woman's subscription to her tax software. All they have

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Speaker 1: to do is get her name right. And you know

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Speaker 1: that's not going to happen in your phone tap right now.

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Speaker 3: We're working Jeffrey's phone taps on the twenties.

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Speaker 1: Hello, Hi, I'm calling from Tax Customer Care.

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Speaker 3: Is this missus Eric Is?

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Speaker 1: And this is her?

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Speaker 3: Good morning, Erica. My name is Joe Joe King. I

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Speaker 3: see that you've submitted a request to suspend your service.

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Speaker 3: Actually I want to cancel, and I don't want to suspend.

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Speaker 3: I want to cancel it. I don't want it anymore.

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Speaker 1: Okay, I got that, all right, Well, I'm going to

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Speaker 1: send you into our automated system to do that out.

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Speaker 3: Okay, it's really easy. It'll just take a moment, all

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Speaker 3: right right now, Okay, thank you so much.

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Speaker 2: Please hold If I can only addle my way, you

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Speaker 2: gotta get through.

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Speaker 3: You. Hello, this is tax Advantage automated response. According to

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Speaker 3: my notes, you would like to cancel your subscription with us.

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Speaker 3: Please say yes or no if this is correct? Yes? Okay?

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Speaker 3: Could you please spell your first name E R I

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Speaker 3: E A. You spelled your name hi hell ge No,

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Speaker 3: you are hello Eielder. Is this correct? That saying yes

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Speaker 3: or no? No? Okay, we will try again. Please spell

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Speaker 3: your first name E R I B A. Okay? Got it?

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Speaker 3: You spelled H D A r T. Hello Hubert? Is

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Speaker 3: this correct? No? Saying yes or no? No?

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Speaker 1: I named Erica, not Hubert.

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Speaker 3: Okay, got it. Your last name is h you No,

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Speaker 3: Hello Hubert Hubert.

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Speaker 2: Eric?

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Speaker 3: Okay? Got it? You live in Asheville, North Carolina.

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Speaker 1: No representative.

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Speaker 3: I have successfully canceled your subscription and will reroot you

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Speaker 3: to a customer representative canceled the wrong one. You can't Hello,

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Speaker 3: mister Hubert. My name is Joe King.

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Speaker 1: The text customer care.

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Speaker 3: How may I help you today? Okay? So, first of all,

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Speaker 3: my name is not Hubert Hubert. The system is wrong.

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Speaker 3: The animated system hurts me wrong. I'm sorry to interrupt you.

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Speaker 1: Who my computer says that this is Hubert Hubert from Asheville,

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Speaker 1: North Carolina.

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Speaker 3: Yeah, your computer is wrong because the animated system is jack.

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Speaker 2: Wait, you can't hear anything.

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Speaker 3: Are you saying our computer is messed up?

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Speaker 1: That that doesn't happen.

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Speaker 3: Well, it happens. It happened today.

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Speaker 1: What I don't understand you? My name is Erica. So

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Speaker 1: is your last name Hubert?

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Speaker 3: Then is that the issue? No?

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Speaker 1: I just told you my name is Erica. Okay, and

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Speaker 1: you want to cancel your subscription?

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Speaker 3: Yes, got it?

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Speaker 1: Okay, Well I'm going to put you back into the

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Speaker 1: system to do that.

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Speaker 3: We'll take two seconds.

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Speaker 1: Okay, please hold again? Stop web.

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Speaker 3: Hello Hubert Hubert? You you were sorry to see you go,

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Speaker 3: but are happy you are calling back. Did you care

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Speaker 3: to purchase a new service from us? No, we still

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Speaker 3: have your credit card on file. No, A thousand times? No, okay, God,

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Speaker 3: I will now charge your card four hundred and twenty

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Speaker 3: eight dollars and sixty eight cents.

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Speaker 2: Are you talking about?

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Speaker 3: Thank you, Hubert? Hubert?

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Speaker 1: Or are you Hubert?

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Speaker 3: Hello, mister Hubert, my name is Joe. No, I'm sorry. No,

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Speaker 3: cancel that one too.

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Speaker 2: I did not. They can't even get my name right?

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Speaker 2: Who is this all I.

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Speaker 1: Want to do?

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Speaker 3: Is cancel my subscription. Oh okay, well if you want

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Speaker 3: to do that.

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Speaker 1: Next step for me is just to tell you this

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Speaker 1: is a prank phone call.

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Speaker 3: From your boyfriend. Charles. I can have the automated system

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Speaker 3: to if you like, wait what wait, what's going on?

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Speaker 1: This is actually All Day from the radio show Brook

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Speaker 1: and Jeffrey other morning, and we're doing a prank phone

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Speaker 1: call on your boyfriend.

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Speaker 3: Set you up, Carl Thrill. Oh my gosh, So how

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Speaker 3: was it?

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Speaker 2: Huh?

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Speaker 3: How was your experience getting by radio show? I haven't

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Speaker 3: been that mad in years? Make sure to follow Brook

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Speaker 3: and Jeffrey on YouTube, Facebook, TikTok on Instagram. Does that

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Speaker 3: sound okay to you? Hubert?

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Speaker 1: You're the worst?

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Speaker 3: Brook In Jeffrey's phone taps on the twenties