WEBVTT - TechStuff Classic: TechStuff withdraws from an ATM

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<v Speaker 1>Get in touch with technology with tech Stuff from how

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<v Speaker 1>stuff works dot com. Hey there, and welcome to tech Stuff.

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<v Speaker 1>I'm your host, Jonathan Strickland. I'm an executive producer and

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<v Speaker 1>i love all things tech and I'm a little short

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<v Speaker 1>on cash at the moment. But no fear, because it's

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<v Speaker 1>time for a classic episode and Chris Poulette and I

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<v Speaker 1>are about to go and visit an a t M. Yes,

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<v Speaker 1>this classic episode is all about a t M S

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<v Speaker 1>And I'm pretty sure I say a t M machine

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<v Speaker 1>and pen number a billion times in this so if

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<v Speaker 1>that bugs you, my bad. But otherwise enjoy this classic episode,

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<v Speaker 1>which originally published on November two thousand eleven. They say

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<v Speaker 1>the best things in life are free. You're such a card.

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<v Speaker 1>Today we're going Today we're gonna talk about automated teller

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<v Speaker 1>machines or a t M senes. Oh, we'll also be

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<v Speaker 1>talking about personal identification numbers or pen numbers. Five people

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<v Speaker 1>just paused the podcast so that they could write us

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<v Speaker 1>an angry email about the redundancy. They probably also went

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<v Speaker 1>ahead and unsubscribed. Possibly yeah, but we in case, just

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<v Speaker 1>for you people who have those pet peeves, and I

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<v Speaker 1>totally understand. I'm not sharing. I share those pet peeves.

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<v Speaker 1>I am not criticizing. You may very well hear me

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<v Speaker 1>say a t M machine and or PEN number at

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<v Speaker 1>least once in this podcast as a way and and

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<v Speaker 1>not not in a way to needle you. Just that's

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<v Speaker 1>it's it's stamped in my brain that way. Well, pen

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<v Speaker 1>number two is also a little bit more useful than

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<v Speaker 1>a t M machine since pen is also a pin.

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<v Speaker 1>Do you have your pen? Yeah? Right, no number exactly?

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<v Speaker 1>Do you have your personal identification numbers? So, yes, we're

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<v Speaker 1>talking about a t M S today, and we've had

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<v Speaker 1>a few people asked us about how a t m

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<v Speaker 1>S work. We assume it was all on the up

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<v Speaker 1>and up, not to find out how they work so

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<v Speaker 1>that you can exploit them. I did find out an

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<v Speaker 1>article about how to hack into one. Wow. Well, and

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<v Speaker 1>that gets a little complicated. We'll talk about that. Why

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<v Speaker 1>that is in the case, Um, yeah, because it really

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<v Speaker 1>does depend. But first let's talk about how a t

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<v Speaker 1>M S came to be. That's somewhat in dispute. Yes, um,

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<v Speaker 1>there there are multiple people who were inventing things that

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<v Speaker 1>resemble what a t M S are today in different

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<v Speaker 1>parts of the world around the same time, although the

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<v Speaker 1>earliest one I could find was from a Mr. Luther

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<v Speaker 1>sim Jean Yes who was born in Turkey. It was

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<v Speaker 1>a son of Armenians who were sadly his family was

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<v Speaker 1>was broken up during a genocide in the early twentieth century,

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<v Speaker 1>and he uh. He eventually immigrated to the United States

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<v Speaker 1>and he came up with an idea that eventually he

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<v Speaker 1>called the bank matic Automated teller machine. So that's where

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<v Speaker 1>we get a t M. That's he's the one who

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<v Speaker 1>came up with the term. And this was around nineteen nine.

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<v Speaker 1>But this was it doesn't really resemble the way a

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<v Speaker 1>t M s look and and act now, But it

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<v Speaker 1>was an idea of a of an of machine that

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<v Speaker 1>would dispense money. And it was run for a six

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<v Speaker 1>month trial at the City Bank of New York, which

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<v Speaker 1>we now call City Bank yes uh. And after the

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<v Speaker 1>six months the trial ended and City Bank decided not

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<v Speaker 1>to extend the trial, not to implement it, and um,

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<v Speaker 1>at least according to one source I read, the reason

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<v Speaker 1>behind it was that it just didn't get a lot

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<v Speaker 1>of traction the people. People just didn't want to use

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<v Speaker 1>a machine to interact with their bank accounts. They preferred

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<v Speaker 1>to have a person to person interaction in a bank

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<v Speaker 1>and um, apparently the people who were using it were

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<v Speaker 1>a bunch of air dwells. Yeah, I read about that too. Basically,

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<v Speaker 1>they they the idea of being that the only people

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<v Speaker 1>who would not want to talk to a teller are

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<v Speaker 1>the people who would prefer that you didn't know they

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<v Speaker 1>were depositing or withdrawing money in the first place. Yeah,

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<v Speaker 1>so we're talking about people with ill gotten game gamblers

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<v Speaker 1>for example, places where gambling was not legal, and um,

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<v Speaker 1>you know, you might not want to have to answer

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<v Speaker 1>tricky questions like how did you come upon this sum

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<v Speaker 1>of money, my good man? Yes, yes, exactly. So. Anyway,

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<v Speaker 1>that was the first recorded incidents I could find of

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<v Speaker 1>someone trying to create an a t M Yes, and

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<v Speaker 1>again it was it was an interesting experiment that ultimately

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<v Speaker 1>failed at that time. Yeah. Now, a lot of what

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<v Speaker 1>I read about the early days of a t M S, UM,

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<v Speaker 1>they weren't a t M S. They didn't function like

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<v Speaker 1>today's machines do. UM. In some cases you needed a

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<v Speaker 1>special card that wasn't actually tied to your your bank account.

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<v Speaker 1>In fact, a lot of them used credit cards instead. UM.

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<v Speaker 1>For a long time credit cards were looked down upon, UM,

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<v Speaker 1>but some of them use special vouchers or coins. Yes

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<v Speaker 1>and yeah, And in Britain you had to UH on

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<v Speaker 1>one of the early trials, you had to go inside

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<v Speaker 1>and get a voucher. You would get a ten pound voucher.

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<v Speaker 1>So if you wanted fifty pounds, you have to get

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<v Speaker 1>five vouchers. That would you take outside of the machine,

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<v Speaker 1>Which raises the question why would you not just go

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<v Speaker 1>and withdraw the money directly while you're there, unless, of course,

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<v Speaker 1>you just wanted the convenience of being able to get

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<v Speaker 1>at ten pounds at any given time in the future.

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<v Speaker 1>And I guess that's the argument you'd have to make, Like,

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<v Speaker 1>instead of walking out the bank with fifty pounds, which

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<v Speaker 1>you know you may or may not need at that time,

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<v Speaker 1>you could have uh five ten pound vouchers, and then

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<v Speaker 1>as the as you go about your business throughout the

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<v Speaker 1>coming day, as you realize, oh, I need some more

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<v Speaker 1>walking around money or getting about money, as I like

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<v Speaker 1>to say, you would go and use one of those

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<v Speaker 1>vouchers to get some more money out. But it did

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<v Speaker 1>seem to decrease the convenience factor of the automated teller

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<v Speaker 1>machine somewhat. But yeah, in this case, you wouldn't need

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<v Speaker 1>a card with stuff and coded on it. You would

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<v Speaker 1>just need your voucher to put in and then it

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<v Speaker 1>would spit money out. It became like a money vending machine. Yeah. Yeah,

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<v Speaker 1>and uh in night in Britain there was a several

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<v Speaker 1>banks use the device UM that would use a card,

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<v Speaker 1>but not a card that you always carried with you.

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<v Speaker 1>It basically worked like the voucher. You'd stick the card

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<v Speaker 1>in the machine, you get your money out, and the

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<v Speaker 1>machine would keep your card, which is kind of a

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<v Speaker 1>pain in the neck. Yeah, it's kind of what happens

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<v Speaker 1>to you now when your machine eats your card and uh, yeah,

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<v Speaker 1>I've had that happen too. That's not a good feeling,

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<v Speaker 1>is it, um, Yeah, except this time in this case

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<v Speaker 1>we're talking about doing it on purpose. Uh yes. So

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<v Speaker 1>some of the other players in this space, and this

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<v Speaker 1>mainly the real development of a t M S beyond

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<v Speaker 1>the early nineteen nine example took place in the sixties.

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<v Speaker 1>So you had people like James Goodfellow, who he secured

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<v Speaker 1>a patent on an a t M like machine in

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<v Speaker 1>nineteen sixty six. He also came up with the idea

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<v Speaker 1>of storing a personal identification number on a magnetic strip

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<v Speaker 1>that would be printed on the back of a card,

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<v Speaker 1>so that would become the A t M card eventually. Uh.

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<v Speaker 1>They had also John D. White, who invented a free

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<v Speaker 1>standing automated teller machine. A lot of these other machines

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<v Speaker 1>were built into the corner of a building. It was

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<v Speaker 1>actually part of a larger structure. Um. This was more

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<v Speaker 1>of a free standing um A machine. Uh. And then

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<v Speaker 1>there's John Shepherd Baron, who I think I think most

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<v Speaker 1>sources I saw credited him as the true father of

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<v Speaker 1>the A t M. Really, yeah, John Shepherd Baron, because

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<v Speaker 1>he was the guy who created the first real fully

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<v Speaker 1>electronic automated teller machine and uh, and the very first

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<v Speaker 1>one was installed in Barclays Bank in London in nineteen

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<v Speaker 1>sixty seven. But you also had Don wet Cell. Now

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<v Speaker 1>he was working in America and his machine started coming

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<v Speaker 1>out around nineteen sixty eight, and he was known to

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<v Speaker 1>have worked at least in part on Shepherd Baron's work

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<v Speaker 1>as well. He kind of took Shepherd Baron's work and

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<v Speaker 1>then uh change things like enhanced things and drop some

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<v Speaker 1>things and included other things, so uh sort of used

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<v Speaker 1>as a launching point for his own work. So you

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<v Speaker 1>get a lot of conflicting information about who is really

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<v Speaker 1>the inventor of the A t M. I think part

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<v Speaker 1>of it depends on where you're from. If you're from

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<v Speaker 1>England and it's John Shepherd Baron, Yeah, and uh um

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<v Speaker 1>the National Museum of American History, the Smithsonian recognized wet

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<v Speaker 1>cell Um and this kind Penny Docutel, which was a

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<v Speaker 1>baggage handling company UM as the people who created the

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<v Speaker 1>A t M. So it's yeah, I guess you. Like

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<v Speaker 1>I said, it all depends on who you ask, sort

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<v Speaker 1>of like television, yeah, or radio. Yeah, they're like many

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<v Speaker 1>other inventions. There's uh the story, the real story is

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<v Speaker 1>far more complicated than just a factoid that you'll find

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<v Speaker 1>in a history book. Yeah. Now, I was gonna say. Now,

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<v Speaker 1>even though in the sixties, UM A t m s

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<v Speaker 1>became a lot more common, banks started as uh including

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<v Speaker 1>them as part of their services. UM. As a matter

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<v Speaker 1>of fact, Uh, the Fortune article I read by Ellen

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<v Speaker 1>Florian Um and uh Doris Burke and Jenny Murrow basically

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<v Speaker 1>was saying that they quoted a chemical bank advertisement and

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<v Speaker 1>said um on September two, our bank will open at

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<v Speaker 1>nine o'clock and we'll never close again. And that was

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<v Speaker 1>the Rockville Center branch at ten North Village Avenue on

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<v Speaker 1>Long Island. Yeah. The idea being that, of course, you

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<v Speaker 1>could access your account at any time and make withdrawals

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<v Speaker 1>or transfers or whatever without having to go into the bank.

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<v Speaker 1>Because of course, the reason why people are coming up

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<v Speaker 1>with this in the first place was for convenience, because

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<v Speaker 1>bank hours are notoriously um short. Yeah, that will people

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<v Speaker 1>talk about bankers hours, where you know, in order to

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<v Speaker 1>actually go and visit the bank, you might have to

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<v Speaker 1>take time out of your work day in order to

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<v Speaker 1>you know, and then you have to go inside a

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<v Speaker 1>bank and stand in line. See for some of our listeners,

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<v Speaker 1>this is going to sound completely foreign to them. Yeah,

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<v Speaker 1>because apart from maybe opening up a bank account or

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<v Speaker 1>perhaps going in for a loan or something like that,

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<v Speaker 1>you just don't have to do that anymore. Yeah, I mean,

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<v Speaker 1>if you want to do the day to day stuff,

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<v Speaker 1>depositing a check, finding out how much money you have

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<v Speaker 1>in the bank, making withdrawal, maybe even transferring money between accounts,

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<v Speaker 1>you can do all that in an a t M. Yeah,

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<v Speaker 1>it's some cases you can do some of that through

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<v Speaker 1>online banking as well. So we've we've almost completely eliminated

0:11:06.320 --> 0:11:09.960
<v Speaker 1>the need to go into a physical space. But back

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<v Speaker 1>in the day, it used to be that if you

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<v Speaker 1>wanted to do anything to do with your money, you

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<v Speaker 1>had to go and stand in line and wait to

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<v Speaker 1>talk to a teller and then they pull up your

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<v Speaker 1>records and do you do all that in person, face

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<v Speaker 1>to face. And actually in the sixties, back when uh,

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<v Speaker 1>back when these were launching again, the people weren't flogging

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<v Speaker 1>to them immediately. There were In fact, some banks were

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<v Speaker 1>a little skeptical that people would ever want to interact

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<v Speaker 1>with a machine as opposed to a human. They thought

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<v Speaker 1>that the human interaction was a key component of the

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<v Speaker 1>banking process. And it really wasn't until the eighties that

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<v Speaker 1>A t M s started to truly take off. Well,

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<v Speaker 1>the Fortune article actually has a particular event that they

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<v Speaker 1>credit with the takeoff of the A t M And

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<v Speaker 1>what might that be. Well, as it turns out, it

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<v Speaker 1>took Mother Nature's involvement to spur people to use the

0:12:07.520 --> 0:12:09.400
<v Speaker 1>A t M. According to them, it's not nice to

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<v Speaker 1>fool Mother Nature. No, Chris and I will tell you

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<v Speaker 1>more about A t M S in just a second,

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<v Speaker 1>but first let's take a quick break to thank our sponsor.

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<v Speaker 1>In January in New York they got seventeen inches of snow,

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<v Speaker 1>which slowed business to a crawl because a lot of

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<v Speaker 1>places couldn't open. And they said, um, again this is

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<v Speaker 1>citing the Fortune article. Um. There was a commercial that

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<v Speaker 1>City Bank released saying, UM, you know, hey, you can

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<v Speaker 1>use these machines anytime, whether the bank's open or not. Uh.

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<v Speaker 1>And they had a new tagline, the City Never sleeps um,

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<v Speaker 1>and it said, Um, I see what they did there,

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<v Speaker 1>The machine used increase during the storm in uh city

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<v Speaker 1>banks market share in New York City deposits had doubled,

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<v Speaker 1>and so the rest of the banks moved to catch up.

0:13:13.600 --> 0:13:18.600
<v Speaker 1>And that basically started a revolution, at least in New York. Um.

0:13:18.640 --> 0:13:21.640
<v Speaker 1>Of course that's a lot of people, so that that

0:13:21.679 --> 0:13:23.680
<v Speaker 1>can affect things. And people go in there and see

0:13:23.679 --> 0:13:25.720
<v Speaker 1>how people are using the A t M S and

0:13:25.760 --> 0:13:30.280
<v Speaker 1>they go back home, you know. Yep. Yeah, And like

0:13:30.280 --> 0:13:32.280
<v Speaker 1>I said, in the eighties, that really started to take off.

0:13:32.360 --> 0:13:35.040
<v Speaker 1>So I guess now we can finally start getting into

0:13:35.240 --> 0:13:37.640
<v Speaker 1>what makes up an a t M and how they

0:13:37.760 --> 0:13:41.280
<v Speaker 1>how they actually work. Uh. Now, part of this involves

0:13:41.400 --> 0:13:44.000
<v Speaker 1>the way that we access the A t M s uh.

0:13:44.120 --> 0:13:47.320
<v Speaker 1>And and not just with the key the keypad or

0:13:47.440 --> 0:13:50.880
<v Speaker 1>the touch screen, depending upon the model that you're using,

0:13:51.440 --> 0:13:54.280
<v Speaker 1>but the card you have, your A t M card,

0:13:54.640 --> 0:13:56.680
<v Speaker 1>whatever you're using to access the A t M. And

0:13:56.679 --> 0:13:59.360
<v Speaker 1>there are variations on this, but all of them have

0:13:59.760 --> 0:14:06.880
<v Speaker 1>a a magnetic stripe or mag stripe on them. And uh,

0:14:07.040 --> 0:14:09.520
<v Speaker 1>you might say, well, what the heck is a magnetic stripe? Well,

0:14:09.559 --> 0:14:12.360
<v Speaker 1>it's kind of what sounds like it's a uh, it's

0:14:12.480 --> 0:14:15.720
<v Speaker 1>it's a plastic like film. It's on the back of

0:14:15.760 --> 0:14:19.600
<v Speaker 1>your card that has lots and lots and lots of

0:14:20.280 --> 0:14:25.680
<v Speaker 1>tiny iron based magnetic particles. Yes, as a matter of fact,

0:14:25.840 --> 0:14:30.480
<v Speaker 1>it's very similar, if not nearly identical to the material

0:14:30.520 --> 0:14:34.560
<v Speaker 1>that they used to use in recording tape cassette tape

0:14:34.560 --> 0:14:37.640
<v Speaker 1>cassette tapes, real to real tapes, eight track tapes, also

0:14:37.880 --> 0:14:41.360
<v Speaker 1>floppy disks. Yeah, the material inside there, I mean, it's

0:14:41.400 --> 0:14:44.040
<v Speaker 1>even most of them are even the same brownish color. Right.

0:14:44.160 --> 0:14:46.560
<v Speaker 1>And the way you right to this strip is that

0:14:46.640 --> 0:14:51.360
<v Speaker 1>you you magnetize these little particles. Each of the particles

0:14:51.400 --> 0:14:55.040
<v Speaker 1>acts like its own bar magnet right, and you magnetize

0:14:55.080 --> 0:14:58.280
<v Speaker 1>them to either have a north or south pole direction

0:14:59.320 --> 0:15:03.840
<v Speaker 1>on each part article and so that's like bits, zeros

0:15:03.880 --> 0:15:08.760
<v Speaker 1>and ones. So by creating them in either a north

0:15:08.840 --> 0:15:12.560
<v Speaker 1>or south pole direction, and then you you've got thousands

0:15:12.600 --> 0:15:16.280
<v Speaker 1>of these right, and in one strip. You can encode

0:15:16.320 --> 0:15:19.240
<v Speaker 1>information that way, and that information is going to have

0:15:19.320 --> 0:15:23.360
<v Speaker 1>things like the the account number on it, so that

0:15:23.600 --> 0:15:26.120
<v Speaker 1>it has you know, it's able to say this card

0:15:26.200 --> 0:15:29.840
<v Speaker 1>belongs to this account. Uh. It may also have the

0:15:30.000 --> 0:15:33.800
<v Speaker 1>pen on their the personal identification number, so that you

0:15:33.840 --> 0:15:37.240
<v Speaker 1>can have that as sort of a key pass entrigue.

0:15:37.320 --> 0:15:40.160
<v Speaker 1>You know, as long as the pen that you enter

0:15:40.280 --> 0:15:43.240
<v Speaker 1>into the A t M matches the one that's on

0:15:43.240 --> 0:15:45.960
<v Speaker 1>the card and in the account, as long as all

0:15:46.000 --> 0:15:49.320
<v Speaker 1>three of those are are the same, then you'll be

0:15:49.360 --> 0:15:53.160
<v Speaker 1>able to access your information. So that's on your card,

0:15:53.240 --> 0:15:56.040
<v Speaker 1>which means of course that the A t M has

0:15:56.080 --> 0:16:00.400
<v Speaker 1>to have some sort of card reader involved, which you

0:16:00.400 --> 0:16:03.360
<v Speaker 1>know it's a magnetic stripe reader that you know, depending

0:16:03.400 --> 0:16:06.080
<v Speaker 1>on the style of the A t M, it maybe

0:16:06.080 --> 0:16:08.520
<v Speaker 1>one where you put your card in and it sucks

0:16:08.560 --> 0:16:11.400
<v Speaker 1>it into the machine and you hope when your transactions

0:16:11.440 --> 0:16:14.160
<v Speaker 1>over it will spit it back out again. Or what

0:16:14.320 --> 0:16:16.800
<v Speaker 1>I see most commonly now are the kinds where you

0:16:16.840 --> 0:16:19.560
<v Speaker 1>swipe it. You either have a vertical swipe where you

0:16:19.600 --> 0:16:22.640
<v Speaker 1>just swipe the card down the side of a little reader,

0:16:22.800 --> 0:16:25.000
<v Speaker 1>or you inserted into a slot and pull it back

0:16:25.040 --> 0:16:28.480
<v Speaker 1>out again quickly. And in either case, the what happens

0:16:28.520 --> 0:16:32.120
<v Speaker 1>is those little magnets go past a detector because the

0:16:32.120 --> 0:16:35.520
<v Speaker 1>magnets are in motion, the detector detects the difference of

0:16:35.560 --> 0:16:38.240
<v Speaker 1>the magnetism on each of those little bars and can

0:16:38.280 --> 0:16:41.520
<v Speaker 1>read that as whatever the information is. Yeah, so all

0:16:41.520 --> 0:16:45.360
<v Speaker 1>the information that's printed on the card, um the number

0:16:45.400 --> 0:16:47.720
<v Speaker 1>that's embossed in the card in your name, the machine

0:16:47.760 --> 0:16:49.720
<v Speaker 1>is not reading or looking at any of that stuff.

0:16:49.760 --> 0:16:53.800
<v Speaker 1>It's taking everything from the magnetic stripe. Which is why

0:16:54.120 --> 0:16:58.320
<v Speaker 1>you should not put your your credit cards or a

0:16:58.360 --> 0:17:01.960
<v Speaker 1>T M S cards or anything like that near powerful magnets,

0:17:02.440 --> 0:17:06.800
<v Speaker 1>right because that could actually realign those little magnetic particles

0:17:06.840 --> 0:17:10.160
<v Speaker 1>inside the film. And some people call it de magnetizing,

0:17:10.160 --> 0:17:12.679
<v Speaker 1>but really it's just realigning those polls so it no

0:17:12.760 --> 0:17:15.760
<v Speaker 1>longer it might spout out gibberish now when you when

0:17:15.760 --> 0:17:19.199
<v Speaker 1>you swipe it, or anyway, it's not going to correspond

0:17:19.240 --> 0:17:22.639
<v Speaker 1>with your information and suddenly your card doesn't work anymore. Yeah,

0:17:23.080 --> 0:17:24.920
<v Speaker 1>you can also find the same thing if you've used

0:17:24.920 --> 0:17:27.680
<v Speaker 1>it too much or if the magnetic stripe gets damaged

0:17:27.680 --> 0:17:30.720
<v Speaker 1>in some way. Um. You know, some people say the

0:17:30.800 --> 0:17:33.879
<v Speaker 1>eel skin wallets. Yeah, I hear that a lot, because

0:17:33.960 --> 0:17:35.439
<v Speaker 1>you know, and there are a lot of different theories

0:17:35.440 --> 0:17:38.919
<v Speaker 1>about Actually the theory I've heard that seems to explain

0:17:38.920 --> 0:17:40.640
<v Speaker 1>it the most, or it seems to be the most

0:17:40.880 --> 0:17:44.760
<v Speaker 1>logical to me. Eel skin wallets some people claim came

0:17:44.800 --> 0:17:47.399
<v Speaker 1>from electric eels and that somehow has some sort of

0:17:47.440 --> 0:17:50.679
<v Speaker 1>electric impulse still stored in it, and that's what's screwing

0:17:50.760 --> 0:17:54.919
<v Speaker 1>up the cards. Count me skeptical on that one exactly.

0:17:55.600 --> 0:17:59.479
<v Speaker 1>But a lot of these have a magnetic clasp so

0:17:59.560 --> 0:18:02.359
<v Speaker 1>that when you close it it it remains closed, and

0:18:02.440 --> 0:18:06.280
<v Speaker 1>the magnetic clasp depending on how your card is, how

0:18:06.359 --> 0:18:09.440
<v Speaker 1>you're storing your card in the wallet, Um, the stripe

0:18:09.520 --> 0:18:11.320
<v Speaker 1>might be close enough to the magnetic class that the

0:18:11.359 --> 0:18:16.520
<v Speaker 1>magnetic class is is realigning those magnetic particles in the film,

0:18:16.560 --> 0:18:21.000
<v Speaker 1>So don't do that. Well. Yeah, so once that, uh,

0:18:21.080 --> 0:18:24.000
<v Speaker 1>you're you have the magnetic card reader. We've talked about

0:18:24.000 --> 0:18:29.800
<v Speaker 1>that and and basically the information is going into a computer. Yeah,

0:18:30.560 --> 0:18:33.960
<v Speaker 1>very basic CPU inside every a t M and in

0:18:33.960 --> 0:18:36.440
<v Speaker 1>fact a lot of them run Windows. Yeah, which we'll

0:18:36.440 --> 0:18:39.680
<v Speaker 1>get to. The earlier A t M s were all proprietary.

0:18:39.760 --> 0:18:43.159
<v Speaker 1>Oh yeah, Now that was when if you had an

0:18:43.200 --> 0:18:47.160
<v Speaker 1>account with UM Bank something, you know, First National Bank,

0:18:47.320 --> 0:18:49.760
<v Speaker 1>and you wanted to go to Second National Bank, you

0:18:49.800 --> 0:18:51.879
<v Speaker 1>were on your own. You have to find an a

0:18:51.920 --> 0:18:54.159
<v Speaker 1>t M for with First National Bank or you are

0:18:54.200 --> 0:18:56.680
<v Speaker 1>out of luck because your card wouldn't work. The system

0:18:57.000 --> 0:19:01.119
<v Speaker 1>wasn't compatible. However, it all so meant that those A

0:19:01.240 --> 0:19:04.920
<v Speaker 1>t M s had the benefit of security through obscurity.

0:19:05.320 --> 0:19:10.199
<v Speaker 1>That's true because UH would be thief would have to

0:19:10.280 --> 0:19:13.720
<v Speaker 1>focus on a particular type of a t M and

0:19:14.160 --> 0:19:16.399
<v Speaker 1>the things that might work on that a t M

0:19:16.440 --> 0:19:18.520
<v Speaker 1>would not necessarily work on a t M s for

0:19:18.560 --> 0:19:23.000
<v Speaker 1>other banks, So it's somewhat limited the liability and the

0:19:23.080 --> 0:19:26.200
<v Speaker 1>vulnerability of those machines. Once the machine started to move

0:19:26.240 --> 0:19:30.280
<v Speaker 1>toward more computer based operating systems like Lennox and Windows,

0:19:30.880 --> 0:19:34.160
<v Speaker 1>then you opened up new opportunities for thieves to target

0:19:34.440 --> 0:19:38.080
<v Speaker 1>specific parts of the A t M infrastructure, and UH

0:19:38.200 --> 0:19:40.879
<v Speaker 1>and made it in some ways more vulnerable than the

0:19:40.960 --> 0:19:44.800
<v Speaker 1>older models. Now I say that, but the truth is

0:19:44.840 --> 0:19:47.920
<v Speaker 1>you can actually find these older model A t M

0:19:48.040 --> 0:19:51.840
<v Speaker 1>s on plenty of sites like eBay, where you could

0:19:51.880 --> 0:19:54.440
<v Speaker 1>buy an A t M if you wanted to, and

0:19:54.800 --> 0:19:58.199
<v Speaker 1>if your goal was to deconstruct, to hack this a

0:19:58.280 --> 0:20:00.359
<v Speaker 1>t M so you would learn how it works, you

0:20:00.400 --> 0:20:04.600
<v Speaker 1>could potentially find vulnerabilities in that system to exploit. Don't

0:20:04.680 --> 0:20:08.000
<v Speaker 1>do that, it's illegal. You don't want to do that,

0:20:08.760 --> 0:20:12.000
<v Speaker 1>but there that That is one of the downsides to

0:20:12.040 --> 0:20:14.600
<v Speaker 1>the old systems too, is that, you know, it's not

0:20:14.720 --> 0:20:17.119
<v Speaker 1>like these things were. It's not like you had to

0:20:17.160 --> 0:20:20.000
<v Speaker 1>have a license to own one. You know, you just

0:20:20.040 --> 0:20:21.960
<v Speaker 1>had to buy one. So you just had to find

0:20:22.000 --> 0:20:26.360
<v Speaker 1>someone willing to sell one and then you can buy it. So, yes,

0:20:26.400 --> 0:20:29.520
<v Speaker 1>you've got your CPU in there. Uh. However, the A

0:20:29.600 --> 0:20:34.040
<v Speaker 1>t M is not its own standalone UM machine like that.

0:20:34.280 --> 0:20:38.159
<v Speaker 1>It's not that it's it's disconnected from the outside world. No,

0:20:38.520 --> 0:20:40.320
<v Speaker 1>but if you if you think about it, it's it's

0:20:40.440 --> 0:20:43.760
<v Speaker 1>very much like the computer that sits on your desktop

0:20:43.840 --> 0:20:48.119
<v Speaker 1>or laptop. So you've got a screen for customer, uh

0:20:48.240 --> 0:20:51.280
<v Speaker 1>for basically an output device. You've got a printer that

0:20:51.359 --> 0:20:54.719
<v Speaker 1>prints out. You've got an input device or maybe two.

0:20:54.760 --> 0:20:56.159
<v Speaker 1>You might have a touch screen. You might have a

0:20:56.240 --> 0:21:00.600
<v Speaker 1>key pad to type in members or both um and

0:21:00.640 --> 0:21:04.560
<v Speaker 1>hopefully both for those of people who have vision impairments,

0:21:04.800 --> 0:21:08.600
<v Speaker 1>right right. And then you also have uh basically an

0:21:08.600 --> 0:21:12.359
<v Speaker 1>internet connection. It may be on a private network. It

0:21:12.400 --> 0:21:14.639
<v Speaker 1>might be some kind yeah, very it might be a

0:21:15.320 --> 0:21:20.600
<v Speaker 1>closed off private connection, but it goes to a whatever

0:21:20.680 --> 0:21:24.960
<v Speaker 1>bank is behind that particular a t M. Yeah, it'll

0:21:24.960 --> 0:21:27.879
<v Speaker 1>have a network connection of some type to communicate with

0:21:28.000 --> 0:21:31.239
<v Speaker 1>a a server somewhere that has account information on it.

0:21:31.800 --> 0:21:34.040
<v Speaker 1>So if you have three dollars in your account you

0:21:34.080 --> 0:21:37.720
<v Speaker 1>want to withdraw twenty dollars, it will say, okay, well

0:21:37.880 --> 0:21:41.600
<v Speaker 1>Jonathan's got three dollars, so I can give him twenty dollars.

0:21:42.080 --> 0:21:45.320
<v Speaker 1>And he's withdrawn twenty dollars, so it makes a note

0:21:45.320 --> 0:21:46.720
<v Speaker 1>of that in the account, so it says, now he

0:21:46.720 --> 0:21:49.560
<v Speaker 1>has two left. Yeah. The way this works is that

0:21:49.680 --> 0:21:52.520
<v Speaker 1>so you can think of the especially the older a

0:21:52.600 --> 0:21:55.640
<v Speaker 1>t M s um, we're really thin clients. Yeah they were,

0:21:55.720 --> 0:21:58.760
<v Speaker 1>they were. You know. The the had essentially enough power

0:21:58.880 --> 0:22:02.359
<v Speaker 1>for it to read the rip to uh uh to

0:22:03.320 --> 0:22:07.840
<v Speaker 1>two allow you to input your pen and to display

0:22:07.880 --> 0:22:10.959
<v Speaker 1>the information. But then what it would do is the

0:22:11.080 --> 0:22:14.640
<v Speaker 1>terminal that you're using would connect to a host processor.

0:22:14.760 --> 0:22:18.720
<v Speaker 1>Now this would be a computer that belongs to whatever

0:22:18.760 --> 0:22:23.760
<v Speaker 1>financial institution again is owns that a t M. Now,

0:22:23.800 --> 0:22:26.520
<v Speaker 1>if that's your bank, then that's pretty much where this ends.

0:22:26.560 --> 0:22:30.160
<v Speaker 1>It goes, it refers to your account. Make it confirms

0:22:30.160 --> 0:22:31.920
<v Speaker 1>that you that you are who you say you are,

0:22:32.000 --> 0:22:34.360
<v Speaker 1>and that at least according to your pen and that

0:22:34.920 --> 0:22:37.800
<v Speaker 1>you have the funds that you require in order for

0:22:37.800 --> 0:22:39.600
<v Speaker 1>you to get whatever it is you're asking. So again

0:22:39.640 --> 0:22:41.480
<v Speaker 1>like in your example, that that you have at least

0:22:41.520 --> 0:22:45.280
<v Speaker 1>twenty dollars you can withdraw um. And then it will

0:22:45.320 --> 0:22:48.720
<v Speaker 1>send the information back to the machine that you're at

0:22:48.840 --> 0:22:52.199
<v Speaker 1>and either confirmed that it can dispense the cash or

0:22:52.240 --> 0:22:55.959
<v Speaker 1>deny it, and then the machine does whatever it's supposed

0:22:56.000 --> 0:22:59.320
<v Speaker 1>to do. Uh, if your bank is a different bank,

0:22:59.560 --> 0:23:01.399
<v Speaker 1>than why happens is the it will go to the

0:23:01.400 --> 0:23:05.359
<v Speaker 1>host processor. The host processor will then route that request

0:23:05.520 --> 0:23:09.960
<v Speaker 1>to the specific financial institution that you belong to and

0:23:10.000 --> 0:23:14.680
<v Speaker 1>get the permission there, and then your bank essentially will

0:23:14.760 --> 0:23:20.080
<v Speaker 1>wirelessly transfer funds to the financial institution and charge of

0:23:20.119 --> 0:23:23.120
<v Speaker 1>that a t M, and then that financial institution will

0:23:23.160 --> 0:23:26.800
<v Speaker 1>allow the a t M to dispense cash because the

0:23:26.880 --> 0:23:29.480
<v Speaker 1>money has been you know, it's not losing money, it's

0:23:29.480 --> 0:23:32.960
<v Speaker 1>had the wireless transfer from your bank. This is also

0:23:33.040 --> 0:23:35.480
<v Speaker 1>why you'll find a lot of a t M s

0:23:35.520 --> 0:23:41.840
<v Speaker 1>have those fees on them, yes, the usage fees, because otherwise,

0:23:42.359 --> 0:23:44.840
<v Speaker 1>you know, it's just an access thing that you know,

0:23:44.920 --> 0:23:47.120
<v Speaker 1>banks are doing out of the goodness of their hearts.

0:23:47.160 --> 0:23:50.000
<v Speaker 1>But these are bankers. We know they don't have that,

0:23:50.640 --> 0:23:55.280
<v Speaker 1>right bankers and lawyers right, So um, hey, I I

0:23:55.320 --> 0:23:59.320
<v Speaker 1>watched the documentary at Christmas, Carol, I know how this works.

0:23:59.320 --> 0:24:02.760
<v Speaker 1>So so in order to make money off of these transactions,

0:24:02.760 --> 0:24:04.800
<v Speaker 1>that's why you have that usage fee, because you know

0:24:05.359 --> 0:24:08.280
<v Speaker 1>it's going to charge you for the whole process of

0:24:08.320 --> 0:24:12.200
<v Speaker 1>having the money transferred from your financial institution to the bank.

0:24:12.400 --> 0:24:16.439
<v Speaker 1>And depending upon the way that the different financial institutions operate,

0:24:16.560 --> 0:24:19.440
<v Speaker 1>you might actually have multiple fees on one transaction, which

0:24:19.480 --> 0:24:22.479
<v Speaker 1>is really irritating. Yeah, that's when you get the fee

0:24:22.600 --> 0:24:25.880
<v Speaker 1>from the second national bank from using it's a t M,

0:24:25.920 --> 0:24:27.760
<v Speaker 1>and then the fee from the first national bank for

0:24:27.800 --> 0:24:31.600
<v Speaker 1>wirelessly transferring the money to second national bank. You should

0:24:31.640 --> 0:24:35.199
<v Speaker 1>have used our a t M. Yeah, that's that's terrible. However,

0:24:35.200 --> 0:24:37.040
<v Speaker 1>one of the bright sides of using a t M

0:24:37.080 --> 0:24:39.239
<v Speaker 1>S is that if you're in a foreign country and

0:24:39.280 --> 0:24:43.360
<v Speaker 1>you're using your card, it's automatically making the change exchange,

0:24:43.400 --> 0:24:46.600
<v Speaker 1>and it usually makes that exchange at a like you know, normally,

0:24:46.600 --> 0:24:49.040
<v Speaker 1>if you go into a financial institution to exchange currency

0:24:49.080 --> 0:24:51.960
<v Speaker 1>from one format to another, there's a fee placed on

0:24:52.040 --> 0:24:55.000
<v Speaker 1>top of that. So yes, so you're not going to

0:24:55.040 --> 0:24:58.640
<v Speaker 1>get a a perfect exchange from whatever currency you're using

0:24:58.680 --> 0:25:01.080
<v Speaker 1>to whatever you need. You're gonna have some of that

0:25:01.080 --> 0:25:03.479
<v Speaker 1>money taken out. But usually if you're using an a

0:25:03.560 --> 0:25:05.760
<v Speaker 1>t M in a foreign country, you you tend to

0:25:05.760 --> 0:25:09.359
<v Speaker 1>get one of the You normally get a really favorable rate.

0:25:10.480 --> 0:25:12.560
<v Speaker 1>You know, it won't be as dramatic as it would

0:25:12.560 --> 0:25:14.159
<v Speaker 1>be if you were to go into some money changing

0:25:14.160 --> 0:25:20.280
<v Speaker 1>place anyway, getting off topic here, So, uh, that's the

0:25:20.320 --> 0:25:22.720
<v Speaker 1>process going on behind the scenes. Now, when the money

0:25:22.800 --> 0:25:26.000
<v Speaker 1>is actually coming out, how does the A t M

0:25:26.119 --> 0:25:30.200
<v Speaker 1>know that it's giving you the right amount of money? Well,

0:25:31.320 --> 0:25:33.720
<v Speaker 1>it has to. Basically, it has cassettes in there with

0:25:33.760 --> 0:25:37.760
<v Speaker 1>the different bills. So assuming that things are lined up correctly,

0:25:37.960 --> 0:25:39.919
<v Speaker 1>assuming that the person who's loaded the a t M

0:25:39.960 --> 0:25:42.879
<v Speaker 1>has done so in the proper way, then it should

0:25:42.880 --> 0:25:45.840
<v Speaker 1>be dispensing the right number of bills. Now it also

0:25:45.920 --> 0:25:50.080
<v Speaker 1>goes by thickness, so it should be able to tell um,

0:25:50.280 --> 0:25:53.960
<v Speaker 1>if you are getting say two bills out, let's say

0:25:53.960 --> 0:25:57.360
<v Speaker 1>two twenties you want, um, then it should be able

0:25:57.400 --> 0:26:00.320
<v Speaker 1>to go, okay, there are two, because I can tell

0:26:00.359 --> 0:26:03.320
<v Speaker 1>by the thickness of these bills. Yeah, um, So yeah,

0:26:03.320 --> 0:26:05.720
<v Speaker 1>you've got You've got a couple of different types of

0:26:05.760 --> 0:26:08.520
<v Speaker 1>sensors inside the a t M. There's usually an electrical

0:26:08.760 --> 0:26:12.119
<v Speaker 1>eye sensor, some sort of optical sensor that is optically

0:26:12.280 --> 0:26:16.760
<v Speaker 1>verifying that the the denominations that are being dispensed match

0:26:16.840 --> 0:26:19.880
<v Speaker 1>what you asked for. We have a little bit more

0:26:19.920 --> 0:26:21.879
<v Speaker 1>to talk about as far as a t M s go,

0:26:22.000 --> 0:26:24.200
<v Speaker 1>but before we get there, let's take another quick break

0:26:24.320 --> 0:26:34.080
<v Speaker 1>to thank our sponsor. If it's supposed to be doing

0:26:34.080 --> 0:26:36.720
<v Speaker 1>it one bill at a time, and the thickness sensor says,

0:26:36.760 --> 0:26:38.520
<v Speaker 1>wait a minute, that's too thick for it to be

0:26:38.600 --> 0:26:42.840
<v Speaker 1>one bill, it will send that particular bill, or a

0:26:42.880 --> 0:26:45.199
<v Speaker 1>pair of bills, or whatever it happens to be to

0:26:45.400 --> 0:26:49.119
<v Speaker 1>a reject been inside the A t M. So the

0:26:49.200 --> 0:26:52.200
<v Speaker 1>A t M has has a bend that collects rejects,

0:26:52.200 --> 0:26:55.639
<v Speaker 1>and this can also be bills that are worn or torn.

0:26:56.280 --> 0:26:58.480
<v Speaker 1>If if it detects that, that's going to send it

0:26:58.520 --> 0:27:01.879
<v Speaker 1>to the reject ben. Uh. And so the ben is

0:27:01.920 --> 0:27:06.040
<v Speaker 1>just gonna keep collecting bills that get rejected through this process.

0:27:06.119 --> 0:27:10.439
<v Speaker 1>And it's all taking just a few seconds. So you know,

0:27:10.520 --> 0:27:14.080
<v Speaker 1>you might be waiting a little bit but thinking like whatever, well,

0:27:14.119 --> 0:27:15.840
<v Speaker 1>I mean, while the machine is making sure that it's

0:27:15.840 --> 0:27:20.119
<v Speaker 1>dispensing the right number and denomination of bills to you. Um.

0:27:20.160 --> 0:27:23.600
<v Speaker 1>There's also an electronic journal that's part of an a

0:27:23.680 --> 0:27:27.840
<v Speaker 1>t M, so that it's recording every transaction that's happening

0:27:28.000 --> 0:27:31.320
<v Speaker 1>with that machine, and it also records whenever any bill

0:27:31.359 --> 0:27:34.680
<v Speaker 1>gets sent to the reject been. And that way, when

0:27:34.920 --> 0:27:37.639
<v Speaker 1>someone comes into service the machine, either to refill it

0:27:37.760 --> 0:27:39.760
<v Speaker 1>or to fix it or whatever, they can take a

0:27:39.800 --> 0:27:43.119
<v Speaker 1>look at the journal and see, uh, you know, how

0:27:43.400 --> 0:27:47.040
<v Speaker 1>frequently are is the reject been getting a bill sent

0:27:47.119 --> 0:27:49.240
<v Speaker 1>to it. If it's happening a lot, that might mean

0:27:49.280 --> 0:27:53.119
<v Speaker 1>that either the sensors need to be adjusted or that

0:27:53.240 --> 0:27:56.080
<v Speaker 1>the feeding mechanism needs to be adjusted so that it's

0:27:56.119 --> 0:27:58.520
<v Speaker 1>no longer pulling more than one bill at a time,

0:27:59.600 --> 0:28:02.560
<v Speaker 1>or in might mean that the actual bills that are

0:28:02.560 --> 0:28:07.320
<v Speaker 1>being put into the machine are of two. They're not

0:28:07.480 --> 0:28:10.960
<v Speaker 1>they're not fresh enough that you know that something needs

0:28:10.960 --> 0:28:13.600
<v Speaker 1>to change. This one's a little stale, yeah, exactly, because

0:28:14.040 --> 0:28:16.800
<v Speaker 1>too many of them are going into the reject ben

0:28:17.440 --> 0:28:20.040
<v Speaker 1>So so it's got built built in error correction if

0:28:20.040 --> 0:28:22.879
<v Speaker 1>you will. Yeah, it's and and some of that again

0:28:23.119 --> 0:28:25.840
<v Speaker 1>is mechanical, and some of it's just saying, hey, stop

0:28:26.000 --> 0:28:29.800
<v Speaker 1>putting crappy money in me because I can't give it

0:28:29.840 --> 0:28:32.879
<v Speaker 1>to anyone. And the bank's like, but we don't want

0:28:32.920 --> 0:28:36.760
<v Speaker 1>to give money to anyone, And then they twirl their

0:28:36.840 --> 0:28:41.080
<v Speaker 1>mustaches and leap into a giant vault full of gold coins, which,

0:28:41.120 --> 0:28:44.400
<v Speaker 1>by the way, hurts. I don't know how Scrooge McDuck

0:28:44.440 --> 0:28:46.720
<v Speaker 1>did it, No man, I I scratched that one off

0:28:46.720 --> 0:28:49.200
<v Speaker 1>my bucket list, and then I also broke an arm,

0:28:49.360 --> 0:28:54.320
<v Speaker 1>so not. I do not recommend it. However, if you

0:28:54.360 --> 0:29:02.200
<v Speaker 1>invest tuppence um so yeah, that birds um so Yeah.

0:29:02.200 --> 0:29:05.680
<v Speaker 1>I mean it is basically um a computer with a

0:29:05.720 --> 0:29:11.360
<v Speaker 1>couple's special sophisticated um ways to handle error correction. Oh

0:29:11.400 --> 0:29:13.800
<v Speaker 1>and I also wanted to mention that the journal. The

0:29:13.840 --> 0:29:16.600
<v Speaker 1>journal sort of serves two purposes. One, it helps keep

0:29:16.600 --> 0:29:18.360
<v Speaker 1>track of what's going on with the machine, so that

0:29:18.400 --> 0:29:20.880
<v Speaker 1>can you you could see the machines working correctly. Also

0:29:20.960 --> 0:29:25.160
<v Speaker 1>provides an accounting uh in case there's ever any dispute

0:29:25.200 --> 0:29:28.000
<v Speaker 1>about what the machine was dispensing or whether there was

0:29:28.040 --> 0:29:31.480
<v Speaker 1>a question about um, how the machine was used out

0:29:31.520 --> 0:29:34.240
<v Speaker 1>of course, now, UM A t M s also usually

0:29:34.280 --> 0:29:38.680
<v Speaker 1>have some kind of security camera UM nearby, just to

0:29:38.760 --> 0:29:41.720
<v Speaker 1>watch that people are who they say they are. Yeah,

0:29:41.760 --> 0:29:44.080
<v Speaker 1>so you can match up the the time on the

0:29:44.120 --> 0:29:46.680
<v Speaker 1>security camera with the time that was listed in the

0:29:46.760 --> 0:29:51.120
<v Speaker 1>journal and go back and review footage. Uh if someone

0:29:51.200 --> 0:29:53.040
<v Speaker 1>has if any of you out there have ever had

0:29:53.080 --> 0:29:57.480
<v Speaker 1>your card number and and pen stolen so that someone

0:29:57.560 --> 0:30:00.440
<v Speaker 1>else has accessed your account through an a t UM

0:30:00.480 --> 0:30:02.840
<v Speaker 1>you realize, of course this would be a really important feature.

0:30:03.400 --> 0:30:06.120
<v Speaker 1>I'm one of those people, by the way. Yeah, well

0:30:06.120 --> 0:30:08.880
<v Speaker 1>that's actually that was but my bank was very good

0:30:08.880 --> 0:30:11.920
<v Speaker 1>at letting me know, and it was very proactive in

0:30:12.040 --> 0:30:16.440
<v Speaker 1>making sure that that got fixed. So yeah, yeah, now

0:30:16.480 --> 0:30:21.080
<v Speaker 1>that's that's true. These uh, these machines are sophisticated and

0:30:21.080 --> 0:30:25.040
<v Speaker 1>and specialized, but they're also uh in some ways not

0:30:25.280 --> 0:30:28.479
<v Speaker 1>so sophisticated that they can't be fooled or not not

0:30:28.520 --> 0:30:31.440
<v Speaker 1>necessarily fooled, but UM also that other people can come

0:30:31.440 --> 0:30:35.280
<v Speaker 1>along and take information by using devices such as skimmers,

0:30:35.280 --> 0:30:38.440
<v Speaker 1>which can be put over the card reader UM and

0:30:38.480 --> 0:30:42.520
<v Speaker 1>basically it is usually a very slim uh compact device

0:30:42.960 --> 0:30:46.880
<v Speaker 1>that can read the magnetic strip on there on the card.

0:30:46.960 --> 0:30:49.640
<v Speaker 1>So basically what happens is if if a scammer has

0:30:49.640 --> 0:30:52.560
<v Speaker 1>installed a skimmer on an A t M, when you

0:30:52.600 --> 0:30:55.320
<v Speaker 1>put your card through it, both the skimmer and the

0:30:55.320 --> 0:30:58.040
<v Speaker 1>A t M are reading the card number. Now the

0:30:58.080 --> 0:31:01.720
<v Speaker 1>pin block them. In the United States, federal regulations require

0:31:01.760 --> 0:31:04.240
<v Speaker 1>that the pin block, which is the four digit pin

0:31:05.040 --> 0:31:09.880
<v Speaker 1>uh information UM, must be encrypted when it's sent along.

0:31:10.040 --> 0:31:14.720
<v Speaker 1>So UH to some degree, you would be protected if

0:31:14.800 --> 0:31:17.280
<v Speaker 1>just your number was going through the skimmer, because you

0:31:17.320 --> 0:31:21.640
<v Speaker 1>would need the pin block encrypted, you know, and it's

0:31:21.720 --> 0:31:25.320
<v Speaker 1>encrypted on the card, so it can't the machine has

0:31:25.360 --> 0:31:27.760
<v Speaker 1>to decipher that. The skimmer can't do that. So what

0:31:28.120 --> 0:31:31.080
<v Speaker 1>the scammers do. They will they will install a very

0:31:31.080 --> 0:31:34.320
<v Speaker 1>tiny camera. You know, cameras are teeny tiny these days.

0:31:34.400 --> 0:31:36.120
<v Speaker 1>You know, we've got them in our smartphones and other

0:31:36.160 --> 0:31:39.040
<v Speaker 1>types of phones. UM they're sitting on top of our

0:31:39.120 --> 0:31:42.760
<v Speaker 1>laptops and and and computers because they're so small. UM.

0:31:42.880 --> 0:31:47.120
<v Speaker 1>People can in small, in small, install a small camera

0:31:47.280 --> 0:31:51.520
<v Speaker 1>right above the area where the you type in your number,

0:31:51.960 --> 0:31:55.720
<v Speaker 1>and then they'll they'll record your keypad punches. And then

0:31:55.840 --> 0:31:58.520
<v Speaker 1>what they'll do is they'll match the keypad punch to

0:31:58.680 --> 0:32:01.760
<v Speaker 1>the information that they've ski MMed off your card and

0:32:01.800 --> 0:32:05.480
<v Speaker 1>then they've got essentially your card number and your pen

0:32:06.040 --> 0:32:09.000
<v Speaker 1>all in one place and can then access money from

0:32:09.080 --> 0:32:12.400
<v Speaker 1>your account at any a t M. And a lot

0:32:12.400 --> 0:32:14.720
<v Speaker 1>of cases too, they don't try to take as much

0:32:14.760 --> 0:32:16.960
<v Speaker 1>as they can get. A lot of cases, UM, banks

0:32:16.960 --> 0:32:18.840
<v Speaker 1>that I know of here in the United States will

0:32:18.840 --> 0:32:20.880
<v Speaker 1>give you a maximum amount of day, usually something like

0:32:20.920 --> 0:32:24.960
<v Speaker 1>three per day. UM. A lot of times these scammers

0:32:25.000 --> 0:32:28.160
<v Speaker 1>won't do that. They'll take out twenty dollars and the

0:32:29.000 --> 0:32:31.720
<v Speaker 1>idea being that be harder to detect. Yeah, well I

0:32:31.800 --> 0:32:33.480
<v Speaker 1>must have. I must have taken out I don't remember

0:32:33.520 --> 0:32:35.160
<v Speaker 1>what I what that was, But it wasn't that much.

0:32:35.200 --> 0:32:38.240
<v Speaker 1>It wasn't like somebody was scamming me. Although if you do,

0:32:38.560 --> 0:32:40.640
<v Speaker 1>if you're which this, by the way, is why it's

0:32:40.680 --> 0:32:43.880
<v Speaker 1>important for you to review your your bank statements on

0:32:43.920 --> 0:32:47.240
<v Speaker 1>a regular basis, uh, because you may notice that you're

0:32:47.320 --> 0:32:50.440
<v Speaker 1>withdrawing money from places that you are not physically at,

0:32:51.360 --> 0:32:55.040
<v Speaker 1>like Los Angeles or something when you're not in l A.

0:32:55.120 --> 0:32:56.400
<v Speaker 1>If you're in l A and you see that you

0:32:56.400 --> 0:32:58.440
<v Speaker 1>were drawn from l A, you may very well have

0:32:58.520 --> 0:33:00.600
<v Speaker 1>been the person who have done that. I don't mean

0:33:00.640 --> 0:33:03.280
<v Speaker 1>to say that any withdrawal from l A is obviously fraudulent,

0:33:04.160 --> 0:33:08.959
<v Speaker 1>right people who people everything's on it? Does this mean

0:33:09.000 --> 0:33:10.800
<v Speaker 1>I have to drive to San Jose if I want

0:33:10.800 --> 0:33:13.920
<v Speaker 1>to withdraw money, Yes, that is what I meant. Um.

0:33:14.000 --> 0:33:17.400
<v Speaker 1>There are some some people working on newer types of

0:33:18.600 --> 0:33:22.480
<v Speaker 1>verification technology. I saw one they're trying out in Poland,

0:33:22.560 --> 0:33:25.360
<v Speaker 1>which is using biometrics. They do a scan of your

0:33:25.360 --> 0:33:27.640
<v Speaker 1>finger and they don't use your fingerprint. They're looking at

0:33:27.680 --> 0:33:31.240
<v Speaker 1>the veins in your finger which is pretty smart because

0:33:31.280 --> 0:33:34.720
<v Speaker 1>again fingerprints, you can lift a fingerprint and you can

0:33:34.720 --> 0:33:40.720
<v Speaker 1>fake fingerprint readers. It. The more sophisticated the detection device,

0:33:40.800 --> 0:33:43.040
<v Speaker 1>the less likely someone's going to go through all the

0:33:43.080 --> 0:33:46.760
<v Speaker 1>trouble to um to fool it, because it is a

0:33:46.800 --> 0:33:48.600
<v Speaker 1>lot of I mean, it takes a lot of investment

0:33:48.680 --> 0:33:50.880
<v Speaker 1>just to get the stuff too to be able to

0:33:50.880 --> 0:33:54.400
<v Speaker 1>fool these devices. But yeah, if you wanna, fingerprint is

0:33:54.440 --> 0:33:57.640
<v Speaker 1>not full proof because you could lift a print off

0:33:57.680 --> 0:34:01.640
<v Speaker 1>of something and then create a late x print. Uh,

0:34:01.960 --> 0:34:06.520
<v Speaker 1>and fool some machines using that. We've seen that happen before. Um.

0:34:06.560 --> 0:34:10.000
<v Speaker 1>There's also I know you mentioned the cameras, but we

0:34:10.000 --> 0:34:13.759
<v Speaker 1>should also mention some uh. Some skimmers will also use

0:34:13.760 --> 0:34:19.480
<v Speaker 1>a fake keypadah, which is essentially a key logger that's

0:34:19.520 --> 0:34:23.719
<v Speaker 1>logging up pen entries. So if you ever walk up

0:34:23.719 --> 0:34:26.000
<v Speaker 1>to an a t M and it looks like parts

0:34:26.239 --> 0:34:29.680
<v Speaker 1>of the machine don't match up exactly like the it's

0:34:29.760 --> 0:34:32.920
<v Speaker 1>just a different coloration or made out of a different material,

0:34:33.160 --> 0:34:36.240
<v Speaker 1>and it just looks a little odd, that's a warning sign.

0:34:36.600 --> 0:34:40.040
<v Speaker 1>Doesn't necessarily mean that a skimmer has hit that machine.

0:34:40.080 --> 0:34:42.680
<v Speaker 1>It may just be that that particular machine was manufactured

0:34:42.680 --> 0:34:46.200
<v Speaker 1>in an odd way. But anything that looks a little

0:34:46.200 --> 0:34:48.440
<v Speaker 1>out of place should be a big red flag to you.

0:34:48.880 --> 0:34:51.120
<v Speaker 1>And uh. And I would highly recommend that if you

0:34:51.120 --> 0:34:52.960
<v Speaker 1>do notice something when you walk up to an a

0:34:53.040 --> 0:34:56.960
<v Speaker 1>t M, uh that's like that that you find a

0:34:57.120 --> 0:35:00.560
<v Speaker 1>different one, don't use that one. Yeah, And and keep

0:35:00.560 --> 0:35:03.360
<v Speaker 1>in mind where it is to the more isolated A

0:35:03.480 --> 0:35:05.880
<v Speaker 1>t M s are more likely to be the ones

0:35:06.280 --> 0:35:09.680
<v Speaker 1>that UH scammers are going to target because they will

0:35:09.719 --> 0:35:13.120
<v Speaker 1>be easier to modify. UM, because this stuff takes a

0:35:13.120 --> 0:35:15.359
<v Speaker 1>little bit of time and effort, and if you're doing

0:35:15.360 --> 0:35:18.040
<v Speaker 1>it in a high traffic area, someone's gonna notice. Yeah. Like,

0:35:18.120 --> 0:35:20.239
<v Speaker 1>for example, the the A t M s that you

0:35:20.320 --> 0:35:24.120
<v Speaker 1>might see in a popular gas station, UM are a

0:35:24.120 --> 0:35:27.560
<v Speaker 1>whole lot likely, a whole lot more likely to be okay,

0:35:27.680 --> 0:35:30.600
<v Speaker 1>because if a cashier is standing right across from it

0:35:30.680 --> 0:35:34.000
<v Speaker 1>all day long, it's unlikely that a scammer is going

0:35:34.040 --> 0:35:40.040
<v Speaker 1>to have the time to install those devices without getting

0:35:40.080 --> 0:35:42.520
<v Speaker 1>caught doing hey what are you doing, or something like

0:35:42.560 --> 0:35:45.839
<v Speaker 1>a busy airport where there's a lot of security already there.

0:35:45.880 --> 0:35:47.520
<v Speaker 1>I mean, it's just it's such a it would be

0:35:47.520 --> 0:35:50.000
<v Speaker 1>such a high risk endeavor that it would you know,

0:35:50.200 --> 0:35:53.040
<v Speaker 1>you look at risk versus reward from a thief standpoint,

0:35:53.400 --> 0:35:55.759
<v Speaker 1>to be less likely to be hit. That's not saying

0:35:55.760 --> 0:35:59.200
<v Speaker 1>that some enterprising thief hasn't tried it, no, no, but

0:35:59.200 --> 0:36:01.600
<v Speaker 1>but it's less likely. Yeah. Well, in fact, we've had

0:36:01.600 --> 0:36:04.600
<v Speaker 1>a we had a rash here in the Atlanta area

0:36:04.719 --> 0:36:08.960
<v Speaker 1>not terribly long ago where people were knocking over a

0:36:09.040 --> 0:36:11.160
<v Speaker 1>t M S with their cars and just taking the

0:36:11.200 --> 0:36:15.880
<v Speaker 1>a forklifts or bulldozers. Yeah, yeah, because it's easier to

0:36:15.920 --> 0:36:19.040
<v Speaker 1>add to crow bar your way into one than bother

0:36:19.200 --> 0:36:22.080
<v Speaker 1>trying to Because we didn't mention the part of the

0:36:22.120 --> 0:36:24.480
<v Speaker 1>a t M is it's a safe. Yeah, you know

0:36:24.560 --> 0:36:27.040
<v Speaker 1>it's there's a safe that's inside these machines. That's where

0:36:27.040 --> 0:36:28.560
<v Speaker 1>all the money is kept in a vault, in a

0:36:28.680 --> 0:36:31.239
<v Speaker 1>safe in the machine. So if you were to take

0:36:31.280 --> 0:36:35.280
<v Speaker 1>the whole machine, you're taking the vault. Now before before

0:36:35.280 --> 0:36:37.719
<v Speaker 1>any of you say, hey, I'm going to go on

0:36:37.840 --> 0:36:39.719
<v Speaker 1>a life of crime and start knocking over a t

0:36:39.840 --> 0:36:42.919
<v Speaker 1>M machines a t M S. I knew. I told

0:36:42.920 --> 0:36:44.360
<v Speaker 1>you at the beginning of the show that it was

0:36:44.400 --> 0:36:46.600
<v Speaker 1>going to happen. I caught myself that I told you

0:36:46.640 --> 0:36:49.480
<v Speaker 1>it was gonna happen. Um A lot of these have

0:36:50.400 --> 0:36:54.160
<v Speaker 1>things inside the vault that if if stuff goes wrong,

0:36:54.840 --> 0:36:58.680
<v Speaker 1>it will ruin the money inside there. Essentially a little

0:36:58.760 --> 0:37:03.280
<v Speaker 1>little explosive charges. Usually some of them have um explosive

0:37:03.360 --> 0:37:07.160
<v Speaker 1>charges full of gas, so that if if a thief

0:37:07.239 --> 0:37:10.319
<v Speaker 1>is trying to use a gas explosion to uh to

0:37:10.480 --> 0:37:14.600
<v Speaker 1>open the vault, that it actually has gas that counteracts

0:37:15.360 --> 0:37:19.480
<v Speaker 1>the explosive gas, rendering in inert so and that in

0:37:19.520 --> 0:37:21.839
<v Speaker 1>that case, it's not necessarily destroying the money inside, it's

0:37:21.840 --> 0:37:25.000
<v Speaker 1>just trying to destroy the the methodology that the thief

0:37:25.080 --> 0:37:27.839
<v Speaker 1>is using to get the vault open. So yeah, there's

0:37:27.840 --> 0:37:32.080
<v Speaker 1>some other tech involved here that's kind of interesting. Um.

0:37:32.120 --> 0:37:35.880
<v Speaker 1>Now I use a t M S. I mean I

0:37:35.200 --> 0:37:37.520
<v Speaker 1>I try to be careful about and I try to

0:37:37.640 --> 0:37:39.960
<v Speaker 1>keep a good eye on making sure that whatever device

0:37:39.960 --> 0:37:43.280
<v Speaker 1>I'm using looks you know, totally legit and everything. Uh

0:37:43.600 --> 0:37:46.440
<v Speaker 1>it's it's ays. So I'm not saying that a t

0:37:46.600 --> 0:37:48.680
<v Speaker 1>M s are so dangerous that no one should use them,

0:37:48.719 --> 0:37:52.920
<v Speaker 1>but it does bear repeating that you should be vigilant

0:37:52.960 --> 0:37:54.799
<v Speaker 1>and pay attention when you come up to an a

0:37:54.800 --> 0:37:57.640
<v Speaker 1>t M Don't just you know, walk up and ignore

0:37:57.680 --> 0:38:02.640
<v Speaker 1>all uh all safety especially you know, not just the

0:38:02.680 --> 0:38:05.080
<v Speaker 1>machine itself, but you know, it's always good to take

0:38:05.080 --> 0:38:06.840
<v Speaker 1>a quick look around you to make sure you're not

0:38:06.880 --> 0:38:12.040
<v Speaker 1>gonna be mugged. I've never been mugged. I don't want

0:38:12.040 --> 0:38:15.440
<v Speaker 1>it to happen. I'm gonna try and keep that street going.

0:38:16.239 --> 0:38:18.400
<v Speaker 1>But yeah, that's that's one of those things is that,

0:38:18.480 --> 0:38:22.160
<v Speaker 1>you know, banks often would tell customers to you know,

0:38:22.280 --> 0:38:25.880
<v Speaker 1>certain follow certain safety guidelines and be alert when you're

0:38:25.960 --> 0:38:27.880
<v Speaker 1>using those machines, and you know, make sure you have

0:38:27.920 --> 0:38:30.600
<v Speaker 1>your card ready before you go up to one and

0:38:30.719 --> 0:38:34.839
<v Speaker 1>uh and and uh, you know, don't don't linger. Don't

0:38:34.880 --> 0:38:38.080
<v Speaker 1>count your money as your until the dealing is done,

0:38:38.080 --> 0:38:40.880
<v Speaker 1>I guess, But don't count your money right there at

0:38:40.880 --> 0:38:43.560
<v Speaker 1>the machine. You know, don't give thieves the opportunity to

0:38:43.680 --> 0:38:47.359
<v Speaker 1>pounce on you. Uh in that in those cases now,

0:38:47.440 --> 0:38:49.400
<v Speaker 1>of course, if you're in a nice, busy street and

0:38:49.920 --> 0:38:51.839
<v Speaker 1>there's a lot of people around, you're probably in better

0:38:51.880 --> 0:38:53.880
<v Speaker 1>shape than uh. You know, I'm talking about in the

0:38:53.880 --> 0:38:56.719
<v Speaker 1>middle of the night, after you've gone clubbing all night

0:38:56.719 --> 0:38:58.640
<v Speaker 1>long and you need that cash because you're about to

0:38:58.640 --> 0:39:05.080
<v Speaker 1>go to that all night pancake house that only accepts cash.

0:39:05.160 --> 0:39:08.359
<v Speaker 1>Just bear in mind your surroundings in the situation and

0:39:08.440 --> 0:39:11.560
<v Speaker 1>be careful. Yes, Also, it never hurts to try to

0:39:11.719 --> 0:39:15.160
<v Speaker 1>cover your hand when you're typing in your pin because

0:39:15.640 --> 0:39:17.960
<v Speaker 1>even if you don't see the little camera, it is

0:39:18.000 --> 0:39:20.879
<v Speaker 1>possible that it may be one somewhere around. But it's

0:39:20.920 --> 0:39:23.480
<v Speaker 1>just a good habit to get into. Oh, it makes

0:39:23.480 --> 0:39:25.680
<v Speaker 1>it really hard to type in your pin correctly. I've

0:39:25.719 --> 0:39:30.120
<v Speaker 1>found plus you just gotta use one like I do.

0:39:30.360 --> 0:39:33.040
<v Speaker 1>Zero zero zero zero. It just goes right through one, two,

0:39:33.160 --> 0:39:37.000
<v Speaker 1>three four using my luggage. UM. Yeah, the there there

0:39:37.080 --> 0:39:41.200
<v Speaker 1>is one exception. I mean, with all the the thousands

0:39:41.239 --> 0:39:44.480
<v Speaker 1>of these machines that are there are everywhere in the world, um,

0:39:45.200 --> 0:39:49.160
<v Speaker 1>and it is likely that the more remote machines are

0:39:49.160 --> 0:39:51.440
<v Speaker 1>the ones that would be targeted by scammers. However, if

0:39:51.480 --> 0:39:55.880
<v Speaker 1>you find yourself at the McMurdo station in Antarctica and

0:39:56.000 --> 0:39:59.640
<v Speaker 1>use the a t M there, it's probably not been hacked,

0:40:00.120 --> 0:40:05.560
<v Speaker 1>but it only dispenses frozen herring. And that wraps up

0:40:05.640 --> 0:40:07.960
<v Speaker 1>that classic episode of tech Stuff. I hope you guys

0:40:08.040 --> 0:40:12.480
<v Speaker 1>weren't suffering from withdrawal get it because of a t

0:40:12.719 --> 0:40:16.880
<v Speaker 1>M S. I'm sorry anyway, I hope you enjoyed it.

0:40:17.160 --> 0:40:19.960
<v Speaker 1>We will be talking about all new technology in the

0:40:19.960 --> 0:40:22.799
<v Speaker 1>next episodes, so make sure you stay tuned for that,

0:40:23.120 --> 0:40:25.960
<v Speaker 1>and if you have suggestions for future episodes, we'll just

0:40:26.080 --> 0:40:27.879
<v Speaker 1>get in touch with me let me know what you think.

0:40:28.000 --> 0:40:30.960
<v Speaker 1>You can visit our website. It's at tech stuff podcast

0:40:31.040 --> 0:40:32.759
<v Speaker 1>dot com and that has all the different ways to

0:40:32.760 --> 0:40:34.920
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0:40:34.960 --> 0:40:38.440
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0:40:38.440 --> 0:40:40.160
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0:40:40.160 --> 0:40:42.080
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0:40:45.000 --> 0:40:52.920
<v Speaker 1>soon for more on this and thousands of other topics,

0:40:53.000 --> 0:41:01.680
<v Speaker 1>because it how stuff works dot com eight