WEBVTT - SYSK Selects: How TV Ratings Work

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<v Speaker 1>Hey, everybody, Happy Saturday. It's Chuck here with another Stuff

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<v Speaker 1>you Should Know select this week everyone, I picked out

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<v Speaker 1>an episode about TV ratings because I don't know. I

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<v Speaker 1>love TV and it's interesting. This from September two, fourteen,

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<v Speaker 1>and I hope you enjoyed. Welcome to Stuff you Should Know,

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<v Speaker 1>a production of My Heart Radios How Stuff Works. Hey,

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<v Speaker 1>and welcome to the podcast. I'm Josh Clark. There's Charles W.

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<v Speaker 1>Chuckers Bryant, and there's Jerry W. Jerre Rowland. Actually, Jerry

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<v Speaker 1>has been canceled, okay, due to low ratings. You know

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<v Speaker 1>it's funny, is um? Jerry has been portrayed on television

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<v Speaker 1>and a TV show that was canceled due to poor ratings,

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<v Speaker 1>poor ratings. That was our show. That was our show.

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<v Speaker 1>We had a television show once. It was called Stuff

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<v Speaker 1>you Should Know. It was a slightly fictionalized version of

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<v Speaker 1>our life, our work life. We made a sitcom. Yeah

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<v Speaker 1>we did. It's pretty cool and a lot of people

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<v Speaker 1>loved it, and a lot of people are like, what

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<v Speaker 1>in the world did you do it that way? For?

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<v Speaker 1>So that a lot it's like basically ten and ten.

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<v Speaker 1>Oh yeah, you're referring to the Tony people who've seen

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<v Speaker 1>this show. Yeah, actually we'll get to that all. But we, um,

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<v Speaker 1>we know a little bit about how TV ratings work

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<v Speaker 1>because of that, and uh, in some ways, I believe

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<v Speaker 1>we're a victim of the antiquated system that is the

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<v Speaker 1>Nielsen TV ratings. Now, dude, it's it's it's antiquated. Why

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<v Speaker 1>it's changing. I do not disagree with the antiquated part.

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<v Speaker 1>What I do disagree with is that had it been

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<v Speaker 1>up to date, I think it would have had zero

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<v Speaker 1>impact on our success. I don't know, man, I will

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<v Speaker 1>say this to the people out there. What um, what

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<v Speaker 1>the network did was they looked only at one number,

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<v Speaker 1>which is the amount of people that sat down in

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<v Speaker 1>front of their television set on a Saturday night live

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<v Speaker 1>at ten pm to watch our show. Right. They did

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<v Speaker 1>not count things that we'll talk about like online streaming

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<v Speaker 1>or DVR um or anything like that, which is what

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<v Speaker 1>makes it antiquated. Because it's it's changing, man, people aren't

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<v Speaker 1>watching TV like they used to. But they're basing a

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<v Speaker 1>lot of these uh decisions on a system that was

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<v Speaker 1>designed in the nineteen fifties. So let's go back, man,

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<v Speaker 1>it goes back even further than that. Back in the A. C.

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<v Speaker 1>Nielsen Company started. At the time, people who were broadcasting

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<v Speaker 1>radio wanted to know what people were listening to. So

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<v Speaker 1>there are a lot of companies that would telephone up

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<v Speaker 1>family at random and say, say, fella, what are you

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<v Speaker 1>listening to right now on the old Victor Rola The

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<v Speaker 1>Amazing Adventure AWA, and uh he'd say, hey, thanks a lot,

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<v Speaker 1>bub talk to you later, and they'd hang up a

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<v Speaker 1>nickel fill your trouble. So that they because we're talking

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<v Speaker 1>depression at this time, um, well not later on, they

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<v Speaker 1>wish the head a nickel. Here's a chicken for your pot.

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<v Speaker 1>That's a Hoover reference. Man, you don't get those two

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<v Speaker 1>often try to bust them out. So the Nielsen Company said,

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<v Speaker 1>that's all fine and good. That's great that you guys

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<v Speaker 1>are figuring out what people are listening to, but we

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<v Speaker 1>have something even better because we are a technological powerhouse.

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<v Speaker 1>And what they did was they randomly picked some families

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<v Speaker 1>around America and said, say, can we put this cool

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<v Speaker 1>recording device in your home near your radio and it

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<v Speaker 1>will record what you're listening to at any given time,

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<v Speaker 1>and then we'll send technicians out to pick it up

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<v Speaker 1>from time to time to get the information off of

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<v Speaker 1>it and then bring it back so we can keep

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<v Speaker 1>recording it. And family said sure, and the Nielsen Company's

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<v Speaker 1>domination of broadcast ratings was sealed. After that point, everybody

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<v Speaker 1>from every competitor they had was just peanuts can here

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<v Speaker 1>to the Nielsen Company, so much so that when you

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<v Speaker 1>hear TV ratings, it's synonymous with Nielsen ratings, very much

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<v Speaker 1>like Kleenex and UH facial tissue are one and the

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<v Speaker 1>same same thing thanks to Nielsen's technological powerhouse. The irony

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<v Speaker 1>of it, though, is that once they started installing those

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<v Speaker 1>boxes in the twenties or thirties, and then they moved

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<v Speaker 1>on to television sets, the innovation, I mean they innovated

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<v Speaker 1>somewhat fundamentally principally, it remained the same until a year

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<v Speaker 1>or two ago. Yeah, and they're not, um, we'll get

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<v Speaker 1>into all the hardware of the the hardware side of

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<v Speaker 1>how it works. But what they did in nur with

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<v Speaker 1>send actual little diaries that you would fill out and

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<v Speaker 1>pencil and send back. And they still do that today

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<v Speaker 1>in two thousand fourteen, even though in two thousand six

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<v Speaker 1>they said they were going to stop they still send

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<v Speaker 1>those little diaries and you get a little diary in

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<v Speaker 1>the mail with five one dollar bill really in the

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<v Speaker 1>envelope for your troubles. And they look like the modern nickel.

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<v Speaker 1>Yeah exactly. And they rely on lazy, dishonest people to

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<v Speaker 1>fill out this card and mail it back and then

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<v Speaker 1>go spend that five dollars on a on a grande

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<v Speaker 1>a latte. It would have gotten a lot more. Oh man,

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<v Speaker 1>you could have bought a car. But but that is

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<v Speaker 1>the diary version. What UM and and the networks and

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<v Speaker 1>advertisers have never liked the diary version. They still don't know.

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<v Speaker 1>But it's what's called sweep sweek, which is hard to say.

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<v Speaker 1>That's right, we'll get it sweeps in a second. But

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<v Speaker 1>um what they mainly like to rely on are two

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<v Speaker 1>different electronic hardware methods UM the set meters as in

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<v Speaker 1>TV set and people meters. And right now they have

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<v Speaker 1>by they plan to have more than sixty TV set meters.

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<v Speaker 1>And this is just for the U. S and Canada,

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<v Speaker 1>by the way, because everyone else is TV is weird. Yeah, simon,

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<v Speaker 1>do you ever watched TV in different countries when you're

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<v Speaker 1>traveling and stuff? Yes, And it is so much fun.

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<v Speaker 1>It is fun, but after a while you're like, I

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<v Speaker 1>really miss American TV. Yeah, but I mean, if you're

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<v Speaker 1>traveling abroad, you shouldn't be watching a whole lot of

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<v Speaker 1>it was like late night in the hotel. It's one

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<v Speaker 1>of but it's one of the great pluses is you're

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<v Speaker 1>just like, I don't feel like watching this, will go

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<v Speaker 1>out and see the sights instead. Yeah. I think I

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<v Speaker 1>was in Belgium watching TV with my buddy Brett years

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<v Speaker 1>and years ago, and uh that was translated in English

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<v Speaker 1>and subtitles and one of the characters said something and

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<v Speaker 1>I guess I don't know if it was Flemish, and

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<v Speaker 1>the other guy just looked and said I and it

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<v Speaker 1>said me too. So we still say that today when

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<v Speaker 1>we're responding me to do each other, we'll go I

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<v Speaker 1>all those years later. So anyway, Um, the set, Yeah,

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<v Speaker 1>I said there were SI in thirty one uh markets,

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<v Speaker 1>TV markets, and then there are about thirty five thousand,

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<v Speaker 1>I believe. Now people meeters in those homes. I'm sorry

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<v Speaker 1>in about homes and those people meeters are more specific

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<v Speaker 1>because you can have three people meeters in one house.

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<v Speaker 1>We want to see what little Susie's watching. We want

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<v Speaker 1>to see what her brother Randy's watching, and they won't

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<v Speaker 1>see what her dad watches. Chafter everyone's gone to bed,

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<v Speaker 1>so each one of them will have their own little

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<v Speaker 1>people meeter that they'll turn on. And I always thought

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<v Speaker 1>that these things were connected to your television like your

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<v Speaker 1>cable box and it just kind of read the information.

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<v Speaker 1>But they're actually listening devices. Isn't that weird? Totally blew

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<v Speaker 1>my mind. So basically at the podcast and the way

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<v Speaker 1>that the way that Nielsen figures out what TV show

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<v Speaker 1>you're talking to is because they have a device that's

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<v Speaker 1>connected to the Internet that um is eaves dropping on

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<v Speaker 1>your TV. And they just in two thousand and six

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<v Speaker 1>finally got to the point where they perfected this technology

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<v Speaker 1>and they have of codes that broadcasters, the networks and

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<v Speaker 1>the local affiliates have to put in to their audio

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<v Speaker 1>stream the audio video stream that just the audio stream.

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<v Speaker 1>Is it just audio? Yeah, but they're trying to come

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<v Speaker 1>up with the video version. So basically, there's a a sound,

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<v Speaker 1>there's a frequency that you can't hear. I don't even

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<v Speaker 1>think your dog can hear it, but it comes through

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<v Speaker 1>your TV and your Nielsen box can hear it. And

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<v Speaker 1>it's a it's basically an audio fingerprint for a show.

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<v Speaker 1>And when the Nielsen box here's that audio, it can

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<v Speaker 1>be like, oh, well they're watching good Times right now.

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<v Speaker 1>That's funny. I was just thinking that good Times, yeah,

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<v Speaker 1>and then I was like, no, I should say Three's

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<v Speaker 1>Company instead. It's depends and then he said good Times.

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<v Speaker 1>Although if you watch Good Times long enough, there's an

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<v Speaker 1>episode of Three's Company coming on eventually on that channel.

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<v Speaker 1>That's I think good Times maybe my favorite all time

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<v Speaker 1>theme song. That's a good one. Oh man, it's so good,

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<v Speaker 1>it's ridiculous. Did I tell you Henry Mancini did the

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<v Speaker 1>the What's Happening theme song? Yes? What episode was that

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<v Speaker 1>in just a few ago? That was number Stations? Because

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<v Speaker 1>the sound that the short wave thing mean, so uh.

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<v Speaker 1>That's how Nielsen's been figuring out what people are watching,

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<v Speaker 1>which is mind blowing. It's also if it seems a

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<v Speaker 1>little backwards, yeah, it may be emblematic of a larger

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<v Speaker 1>systematic resistance towards technological improvement. Yeah, or if it seems

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<v Speaker 1>a little small as far as the sample pool goes um,

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<v Speaker 1>which it is it is. But what they do is

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<v Speaker 1>they extrapolate that number, just like polsters do, and they say,

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<v Speaker 1>well this, these are average markets, these are average families. Um,

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<v Speaker 1>so if these eventually TV sets are watching this, we

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<v Speaker 1>can pull that out and and do some sort of

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<v Speaker 1>They probably do it on a chalkboard in a room.

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<v Speaker 1>There's this one guy who has the piece of chalk

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<v Speaker 1>and the rapp Late sets out and says, well, this

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<v Speaker 1>is what America is watching, which always has bugged me,

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<v Speaker 1>especially when you have a TV show that gets canceled.

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<v Speaker 1>It is because it all comes down to just how

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<v Speaker 1>representative is your sample. So there's six TV sets there

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<v Speaker 1>by two thousand fifteen, right now in two thousand fourteen,

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<v Speaker 1>may have two thousand fourteen. There are a hundred and

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<v Speaker 1>sixteen point three million TV sets in the US. So

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<v Speaker 1>this is a very small sample size. But if the

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<v Speaker 1>guy with the chalk um Bert can can come up

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<v Speaker 1>with a very good representative portion of the US. Like

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<v Speaker 1>there's this many um divorced Hispanic families, there's this many

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<v Speaker 1>um gay Asian households. There's like this many you know,

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<v Speaker 1>Mitt Romney voters, And like they take all these guys

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<v Speaker 1>and put them together and it's a clear cross section

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<v Speaker 1>of America. That's America. Baby, you should be able to

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<v Speaker 1>extrapolate pretty pretty well from that, that's true. It just

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<v Speaker 1>all depends on how good their statisticians are, that's right.

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<v Speaker 1>And they do audits over the years and quality checks

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<v Speaker 1>of course, and compare ratings from different samples. So it's

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<v Speaker 1>not like they just said it, I saw we're doing it,

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<v Speaker 1>although they sort of do that, but they do they

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<v Speaker 1>do quality checks of course. Yeah. One of the problems

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<v Speaker 1>is like there's been so few challenges from outside competition

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<v Speaker 1>that Nielsen can do whatever it wants, and it's so

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<v Speaker 1>powerful that it literally has the entire television industry at

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<v Speaker 1>its feet. It decides what rating a TV show gets,

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<v Speaker 1>and ultimately the whole point to all of this stuff,

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<v Speaker 1>to TV ratings in general, is so that networks and

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<v Speaker 1>their local affiliates can set advertising rates for advertisers. There's

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<v Speaker 1>seventy eight billion dollars at stake. That's the advertising spent

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<v Speaker 1>in a year on television, and it all comes down

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<v Speaker 1>to what rating Nielsen, with their representative sample and their

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<v Speaker 1>audio eavesdropping boxes and their five dollar bills in a

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<v Speaker 1>paper diary, decide that your TV show got. That's right.

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<v Speaker 1>That's the dirty little secret. Is that they don't care

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<v Speaker 1>how many people are watching that TV show. They care

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<v Speaker 1>about how many people are watching the commercials. Yeah, that's

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<v Speaker 1>really what they're looking at, and more specifically what demographic,

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<v Speaker 1>which is why I don't think we mentioned why the

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<v Speaker 1>people meters are so valuable, because they want to get

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<v Speaker 1>that specific demo so they can show advertisers eighteen to

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<v Speaker 1>forty nine year olds. They spend a ton of money

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<v Speaker 1>and they're watching, uh, they're watching Community, but no one

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<v Speaker 1>else is, so we'll cancel Community, which is kind of crazy,

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<v Speaker 1>as we'll see in a little a little while. Yeah,

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<v Speaker 1>but um, just quickly let me go over. I think

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<v Speaker 1>most people know this. But if you've got a half

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<v Speaker 1>hour TV show and um, you're gonna have twenty two

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<v Speaker 1>minutes of uh TV show, then you're gonna have eight

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<v Speaker 1>minutes of commercial. Six of those are national ads sold

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<v Speaker 1>by the network, and then your local affiliate is that's

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<v Speaker 1>where you're gonna get your awesome commercials. Hey just for

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<v Speaker 1>the Wolfman two minutes worth or crazy Eddie. I remember

0:13:06.360 --> 0:13:08.440
<v Speaker 1>was big up in the Northeast. And then so this

0:13:08.480 --> 0:13:10.960
<v Speaker 1>is two thousand and six. I couldn't find one recently,

0:13:11.000 --> 0:13:13.840
<v Speaker 1>but back in two thousand and six. You if you're

0:13:13.840 --> 0:13:16.760
<v Speaker 1>buying a commercial slot from a local affiliate, you're gonna

0:13:16.800 --> 0:13:20.080
<v Speaker 1>pay about a hundred dollars to two thousand dollars depending

0:13:20.080 --> 0:13:22.720
<v Speaker 1>on This is during the daytime. This isn't like three am,

0:13:23.120 --> 0:13:25.680
<v Speaker 1>but depending on what show. So, like back when Oprah

0:13:25.840 --> 0:13:28.560
<v Speaker 1>was on, you could get a thirty second spot for

0:13:28.720 --> 0:13:32.319
<v Speaker 1>ninety bucks you could affiliate. Yeah, you could also pay

0:13:32.400 --> 0:13:35.000
<v Speaker 1>up to two thousand dollars for it, and then apparently

0:13:35.040 --> 0:13:38.600
<v Speaker 1>you're going to double that for um a national ad

0:13:38.760 --> 0:13:42.000
<v Speaker 1>for a thirty second spot during the day which isn't

0:13:42.120 --> 0:13:45.960
<v Speaker 1>just not outlandish. Well that's how crazy, Eddie, I mean, yeah,

0:13:46.280 --> 0:13:47.880
<v Speaker 1>or the Wolfman, they don't have a ton of money.

0:13:49.000 --> 0:13:51.640
<v Speaker 1>Although I don't know a wolfman wore a lot of jewelry. Yeah,

0:13:51.679 --> 0:13:53.200
<v Speaker 1>that's true. For those of you who don't know who

0:13:53.240 --> 0:13:56.720
<v Speaker 1>the Wolfman is, we understand because you probably didn't live

0:13:56.840 --> 0:14:00.600
<v Speaker 1>in Atlanta. Yeah, I bet its Southeast. I bet it

0:14:00.640 --> 0:14:03.040
<v Speaker 1>was on like WTVS and stuff. All you have to

0:14:03.080 --> 0:14:07.840
<v Speaker 1>do is go type in Wolfman Donna gallery furniture into

0:14:07.920 --> 0:14:10.960
<v Speaker 1>the YouTube's and it will show you some classic gallery

0:14:10.960 --> 0:14:13.439
<v Speaker 1>furniture ads, or just type in hey, ask for the

0:14:13.440 --> 0:14:16.920
<v Speaker 1>Wolfman no, ask for Donna. I don't remember that part.

0:14:17.120 --> 0:14:19.840
<v Speaker 1>What you don't remember Donna his daughter with the hair.

0:14:21.240 --> 0:14:24.320
<v Speaker 1>The whole premise of the ad man wanted you to

0:14:24.400 --> 0:14:27.240
<v Speaker 1>come see him, and she'd say, hey, ask for the

0:14:27.240 --> 0:14:54.360
<v Speaker 1>wolf Man. She go, no, ask for Donna. All right,

0:14:54.640 --> 0:14:59.080
<v Speaker 1>Sweeps everyone's heard it. Um it is a bit everywhere. Yeah,

0:14:59.080 --> 0:15:01.160
<v Speaker 1>everyone hears about you know this is SWEEPS weeks. That's

0:15:01.160 --> 0:15:03.520
<v Speaker 1>when well, well we'll tell you what it is. This

0:15:03.560 --> 0:15:07.480
<v Speaker 1>is the fact that the podcast. To me what SWEEPS week? Yeah,

0:15:07.560 --> 0:15:10.600
<v Speaker 1>where it came from and why it exists. Well, in

0:15:11.600 --> 0:15:15.680
<v Speaker 1>is when they started sending out those TV diaries and uh,

0:15:15.880 --> 0:15:19.400
<v Speaker 1>they made a geographic sweep starting in the northeast across

0:15:19.440 --> 0:15:22.320
<v Speaker 1>the country from east to west, and they collected the

0:15:22.320 --> 0:15:28.000
<v Speaker 1>little booklets and those were our first reportings of TV writings.

0:15:28.040 --> 0:15:31.680
<v Speaker 1>So before they had they had the eavesdropping boxes that

0:15:31.760 --> 0:15:35.480
<v Speaker 1>they were using. But it was basically like um, this

0:15:35.640 --> 0:15:39.000
<v Speaker 1>this These are I think maybe up to twenty thousand

0:15:39.120 --> 0:15:43.320
<v Speaker 1>households at one point in the major markets. The the

0:15:43.360 --> 0:15:45.440
<v Speaker 1>great thing about the paper diaries is they could go

0:15:45.480 --> 0:15:49.200
<v Speaker 1>into local markets, smaller markets and find out not just

0:15:49.280 --> 0:15:51.800
<v Speaker 1>what you know, the people in New York or l

0:15:51.880 --> 0:15:54.680
<v Speaker 1>A or Chicago were watching, but what the people and

0:15:54.840 --> 0:15:57.880
<v Speaker 1>you know Santa Fe were watching too, or you know

0:15:58.400 --> 0:16:01.120
<v Speaker 1>Fort Lauderdale. Yeah, those are saying, how does it play

0:16:01.160 --> 0:16:07.040
<v Speaker 1>in Santa Fe? Sheboygan or something probably or Walla, Walla,

0:16:07.440 --> 0:16:09.400
<v Speaker 1>I can't remember. It may have been a movie thing too,

0:16:09.400 --> 0:16:11.560
<v Speaker 1>but that there's an industry saying how does it play

0:16:11.560 --> 0:16:14.600
<v Speaker 1>in the city. It's out of rhyme, because that's what matters,

0:16:14.880 --> 0:16:16.600
<v Speaker 1>you know. Of course New York, in l A and

0:16:16.600 --> 0:16:20.240
<v Speaker 1>the major markets are going to consume. Uh, they want

0:16:20.240 --> 0:16:23.280
<v Speaker 1>to know what your average household wants to see, right,

0:16:23.320 --> 0:16:26.960
<v Speaker 1>And this is this is the first time that anyone

0:16:27.000 --> 0:16:31.240
<v Speaker 1>had ever taken a really comprehensive snapshot of what America

0:16:31.600 --> 0:16:34.840
<v Speaker 1>was watching in a given week. And so they said, hey,

0:16:34.880 --> 0:16:37.760
<v Speaker 1>this worked really well. We're gonna start doing this every year.

0:16:37.960 --> 0:16:40.720
<v Speaker 1>We're gonna have what's now called a sweeps week and

0:16:40.760 --> 0:16:43.280
<v Speaker 1>it's going to be on this week. And so the

0:16:43.320 --> 0:16:45.840
<v Speaker 1>TV executive said, well, wait a minute, wait a minute,

0:16:46.160 --> 0:16:49.000
<v Speaker 1>Sweeps Week, this is what we're gonna start setting our

0:16:49.040 --> 0:16:52.000
<v Speaker 1>advertising rates against. And it's going to be this week,

0:16:52.200 --> 0:16:54.960
<v Speaker 1>and I'm going to do the craziest stuff I can

0:16:55.040 --> 0:16:59.040
<v Speaker 1>think of to get ratings as as big and wide

0:16:59.080 --> 0:17:02.360
<v Speaker 1>as I possibly can grab on that week, and that

0:17:02.760 --> 0:17:05.919
<v Speaker 1>is where sweep Sweet came from. And we've seen some

0:17:06.000 --> 0:17:09.400
<v Speaker 1>pretty interesting things as a result of Sweeps weak. Yeah,

0:17:09.440 --> 0:17:13.119
<v Speaker 1>there's um a great tradition of stunt casting during sweeps week.

0:17:13.440 --> 0:17:15.520
<v Speaker 1>Justin Bieber will show up on c S. I. I

0:17:15.560 --> 0:17:17.240
<v Speaker 1>didn't see that one, did you? And I don't watch

0:17:17.240 --> 0:17:18.960
<v Speaker 1>that show, and if I did, I would have punched

0:17:19.000 --> 0:17:22.920
<v Speaker 1>my TV if he showed up on it. Um, if

0:17:22.960 --> 0:17:25.640
<v Speaker 1>you're gonna shoot JR, you're gonna do it during sweeps weeks.

0:17:25.680 --> 0:17:28.040
<v Speaker 1>Oh yeah. The late night talk shows are gonna load

0:17:28.119 --> 0:17:31.000
<v Speaker 1>up their their biggest A list guests during sweeps week.

0:17:31.280 --> 0:17:34.320
<v Speaker 1>E R did a live show. Yeah. I actually watched

0:17:34.359 --> 0:17:35.679
<v Speaker 1>that one, and I wasn't an e R fan. I

0:17:35.720 --> 0:17:37.040
<v Speaker 1>just wanted to see if they could pull it off.

0:17:37.080 --> 0:17:39.679
<v Speaker 1>Yeah right, it's pretty cool. Ellen used to have a

0:17:39.680 --> 0:17:42.560
<v Speaker 1>sitcom based on her life and she came out on

0:17:42.720 --> 0:17:45.679
<v Speaker 1>that show during sweep sweek. Oh yeah, that's right. And

0:17:46.600 --> 0:17:50.840
<v Speaker 1>very famously there was a not one, not too but

0:17:51.040 --> 0:17:55.399
<v Speaker 1>thrice part Happy Days where Fonzie jumps a shark on

0:17:55.480 --> 0:17:58.760
<v Speaker 1>water skis that sweeps that happened during sweep Sweek. Wow,

0:17:58.800 --> 0:18:02.760
<v Speaker 1>that's a sweeps failure. Well, i'll know if people watched it. Yeah,

0:18:02.920 --> 0:18:04.480
<v Speaker 1>I don't guess you can call it a failure because

0:18:04.480 --> 0:18:07.400
<v Speaker 1>that's probably US iconic. Yeah, it's part of the lexicon.

0:18:07.440 --> 0:18:10.960
<v Speaker 1>Now do you remember an arrested development where Henry Winkler

0:18:11.040 --> 0:18:17.280
<v Speaker 1>jumps over Shark Classic. Uh, these days, sweep Sweek is

0:18:17.320 --> 0:18:23.000
<v Speaker 1>actually sixteen weeks because they have I don't know, but

0:18:23.200 --> 0:18:25.680
<v Speaker 1>narrowed it down. They broadened it out to four four

0:18:25.720 --> 0:18:30.000
<v Speaker 1>week periods in November of February, May and July, and um,

0:18:30.359 --> 0:18:33.959
<v Speaker 1>they still tried out uh special things for sweeps but

0:18:34.080 --> 0:18:36.159
<v Speaker 1>it's not It definitely doesn't have the teeth that it

0:18:36.280 --> 0:18:39.880
<v Speaker 1>used to because the way that people consume media these days,

0:18:39.880 --> 0:18:42.720
<v Speaker 1>which we're gonna you know, start getting into. So no,

0:18:42.960 --> 0:18:44.880
<v Speaker 1>it doesn't have the teeth that it used to. And

0:18:44.880 --> 0:18:47.520
<v Speaker 1>and as a result, um, a lot of networks have

0:18:47.680 --> 0:18:50.520
<v Speaker 1>kind of stopped, like you said, doing the stunt casting

0:18:50.520 --> 0:18:55.240
<v Speaker 1>and that kind of stuff. But it's still as a um, um,

0:18:55.280 --> 0:18:59.439
<v Speaker 1>it's still basically holding broadcast TV hostage because that is

0:18:59.480 --> 0:19:03.280
<v Speaker 1>still what advertisers want to see, Well, what are your

0:19:03.359 --> 0:19:06.000
<v Speaker 1>ratings during sweeps Week? And that's what they set their

0:19:06.040 --> 0:19:09.520
<v Speaker 1>ad rates against So the fact that there are these

0:19:09.600 --> 0:19:15.000
<v Speaker 1>four month long sweeps weeks, um means that the broadcasters

0:19:15.040 --> 0:19:19.160
<v Speaker 1>have to follow the normal fall the summer broadcast model

0:19:19.240 --> 0:19:25.720
<v Speaker 1>with reruns in between. Yeah. And this is for for NBC, ABC, CBS, Fox,

0:19:25.760 --> 0:19:29.480
<v Speaker 1>like the major broadcast networks non cable networks, which is

0:19:29.640 --> 0:19:37.480
<v Speaker 1>a completely dying beast. Yeah, because they rely exclusively on advertising,

0:19:38.280 --> 0:19:41.720
<v Speaker 1>and cable has been eating their lunch because advertising has

0:19:41.760 --> 0:19:44.440
<v Speaker 1>been going down. It looks like it's already peaked. It's

0:19:44.440 --> 0:19:48.120
<v Speaker 1>still seventy eight million dollars billion billion. Yes, you're right,

0:19:48.560 --> 0:19:52.400
<v Speaker 1>but cable takes a huge substantial portion of that in advertising.

0:19:53.200 --> 0:19:56.280
<v Speaker 1>But then even when advertising rates go down, cable still

0:19:56.320 --> 0:20:00.320
<v Speaker 1>survives because cable makes money off of subscriber fees yep,

0:20:00.760 --> 0:20:03.960
<v Speaker 1>and transmission fees to yeah exactly, which is why a

0:20:04.000 --> 0:20:08.240
<v Speaker 1>cable has a big leg up. And also they can, um,

0:20:08.359 --> 0:20:10.880
<v Speaker 1>they don't have a traditional television season. They can release

0:20:10.920 --> 0:20:14.880
<v Speaker 1>stuff all year long and uh, you can binge watch it, yeah,

0:20:14.920 --> 0:20:17.840
<v Speaker 1>which is happening. That's that's the new model. So, like

0:20:17.880 --> 0:20:20.640
<v Speaker 1>we said, for many years, um Nielsen was just kind

0:20:20.680 --> 0:20:24.840
<v Speaker 1>of as this one Wired article, the Nielsen family is dead.

0:20:24.880 --> 0:20:28.320
<v Speaker 1>Put it it was in a torpor. And the first

0:20:28.320 --> 0:20:32.720
<v Speaker 1>thing that really perfect um the first thing that really

0:20:32.840 --> 0:20:38.399
<v Speaker 1>roused um Nielsen was DVRs because when DVRs came along,

0:20:38.720 --> 0:20:42.240
<v Speaker 1>the advertising industry was like, oh god, people can fast

0:20:42.320 --> 0:20:45.639
<v Speaker 1>forward through ads now. Yeah, like they've always dreamed of

0:20:45.680 --> 0:20:49.000
<v Speaker 1>doing exactly now they can. And it was the basically

0:20:49.080 --> 0:20:53.080
<v Speaker 1>the television apocalypse and that didn't pan out because advertisers

0:20:53.080 --> 0:20:55.480
<v Speaker 1>figured out that, yeah, people can ever, we can fast

0:20:55.480 --> 0:20:58.320
<v Speaker 1>forward two ads, but there's ways to still get your

0:20:58.359 --> 0:21:01.440
<v Speaker 1>message across at sixteen time speed. You can do things

0:21:01.520 --> 0:21:04.720
<v Speaker 1>called popbusters where you use the actors or the look

0:21:04.800 --> 0:21:07.040
<v Speaker 1>or the set of the TV show that you're advertising

0:21:07.080 --> 0:21:09.479
<v Speaker 1>within to make them think like the show just came

0:21:09.520 --> 0:21:11.560
<v Speaker 1>back on and you caught them yep. Because it's really

0:21:11.600 --> 0:21:14.159
<v Speaker 1>an ad um there's all sorts of stuff you can do.

0:21:14.200 --> 0:21:17.520
<v Speaker 1>So it hasn't been an advertising apocalypse. And as a result,

0:21:17.680 --> 0:21:20.320
<v Speaker 1>because DVRs are clearly clearly here to stay and have

0:21:20.480 --> 0:21:24.360
<v Speaker 1>been since you know, the early two thousand's, um Nielsen

0:21:24.440 --> 0:21:26.800
<v Speaker 1>has had to kind of finally be like, Okay, we

0:21:26.800 --> 0:21:28.679
<v Speaker 1>need to innovate a little bit and figure out how

0:21:28.760 --> 0:21:33.880
<v Speaker 1>to include DVR because not everybody's sitting down at eight

0:21:33.880 --> 0:21:37.280
<v Speaker 1>o'clock on a Monday night and watching Murder, she wrote,

0:21:37.600 --> 0:21:40.359
<v Speaker 1>nobody is Man. I watched a couple of episodes the

0:21:40.359 --> 0:21:44.040
<v Speaker 1>other night. I love that show. I've never seen one episode.

0:21:44.280 --> 0:21:48.200
<v Speaker 1>What I know, man, it is good? Is it's good?

0:21:49.119 --> 0:21:52.560
<v Speaker 1>M Another thing too? Uh just the backtrack is I've

0:21:52.600 --> 0:21:56.520
<v Speaker 1>noticed lately is um, you're on demand watching, which a

0:21:56.560 --> 0:22:00.600
<v Speaker 1>lot of cable companies. I'm a Comcast person by because

0:22:00.640 --> 0:22:03.600
<v Speaker 1>I'm forced to be. Yeah, um yeah, a lot of

0:22:03.640 --> 0:22:06.639
<v Speaker 1>the the on demand shows now within the first like

0:22:06.840 --> 0:22:08.880
<v Speaker 1>a couple of weeks that they're available, you can't fast

0:22:08.880 --> 0:22:11.560
<v Speaker 1>forward through. Oh yeah, Like do you hit the fast

0:22:11.600 --> 0:22:16.080
<v Speaker 1>forward button and a little null sign comes up and says, sorry,

0:22:16.320 --> 0:22:22.000
<v Speaker 1>you're gonna have to sit through this. The DVR, I

0:22:22.040 --> 0:22:25.679
<v Speaker 1>guess the fact that the DVR is connected to the

0:22:25.760 --> 0:22:30.760
<v Speaker 1>internet and is because it's getting show information. The the

0:22:30.840 --> 0:22:33.639
<v Speaker 1>actual show is being recorded on your physical hard drive.

0:22:34.000 --> 0:22:37.399
<v Speaker 1>I'm sure there's cloud DVR recorders or whatever, but for

0:22:37.440 --> 0:22:40.000
<v Speaker 1>the most part, there's a hard drive that's recording shows

0:22:40.400 --> 0:22:43.800
<v Speaker 1>onto your DVR. And then the other capability is that

0:22:43.880 --> 0:22:45.600
<v Speaker 1>is connected to the internet, which is where it gets

0:22:45.640 --> 0:22:48.119
<v Speaker 1>show information and all that stuff to present to you.

0:22:48.920 --> 0:22:51.520
<v Speaker 1>But the Internet, as you may have figured out by now,

0:22:51.640 --> 0:22:54.679
<v Speaker 1>is a two way street. Not only can information be

0:22:54.760 --> 0:22:57.239
<v Speaker 1>downloaded to your home, it can be uploaded. And that

0:22:57.280 --> 0:23:01.920
<v Speaker 1>includes your preferences. How what shows you watch, um, how

0:23:01.960 --> 0:23:04.240
<v Speaker 1>often you watch them, when you watch them, and so

0:23:04.280 --> 0:23:07.080
<v Speaker 1>all of a sudden, the DVR companies are like, hey,

0:23:07.480 --> 0:23:11.080
<v Speaker 1>Nielsen's giving you guys like eight pm on NBC ratings.

0:23:11.720 --> 0:23:14.560
<v Speaker 1>We've got all of these other ratings that they're not

0:23:14.600 --> 0:23:17.239
<v Speaker 1>taking into account that you can get from us. Not

0:23:17.320 --> 0:23:20.160
<v Speaker 1>only that, but they can actually tell when you're pausing

0:23:20.680 --> 0:23:25.520
<v Speaker 1>your TV because the infamous nip slip hate even saying

0:23:25.560 --> 0:23:28.280
<v Speaker 1>those words uh in the two thousand four Super Bowl

0:23:28.280 --> 0:23:32.840
<v Speaker 1>with Janet Jackson, they uh TiVo the popular DVR company,

0:23:32.880 --> 0:23:35.639
<v Speaker 1>although the people still use Tvo. They probably do. I

0:23:35.640 --> 0:23:37.639
<v Speaker 1>don't know. It's like every local cable company has their

0:23:37.640 --> 0:23:40.280
<v Speaker 1>own dv R now it seems like it, but um,

0:23:40.320 --> 0:23:43.200
<v Speaker 1>they were able to say that was the most replayed

0:23:43.240 --> 0:23:45.879
<v Speaker 1>clip h in the history of TiVo up into that

0:23:45.920 --> 0:23:50.479
<v Speaker 1>point was people pausing and rewinding. That's stupid, stupid stunt, right,

0:23:50.680 --> 0:23:55.200
<v Speaker 1>But like you were saying, they've now decided. Um, But

0:23:55.240 --> 0:23:58.639
<v Speaker 1>at least some networks have decided they're gonna start counting,

0:23:58.880 --> 0:24:02.399
<v Speaker 1>Um what's it called the DVR I'm so better the

0:24:02.520 --> 0:24:07.560
<v Speaker 1>DVR plus system, which is DVR UM live plus same day. Yeah,

0:24:07.600 --> 0:24:11.200
<v Speaker 1>that's the Nielsen method Live plus three days or Live

0:24:11.240 --> 0:24:13.920
<v Speaker 1>plus three and then Live plus seven, which is obviously

0:24:14.720 --> 0:24:16.520
<v Speaker 1>live plus same days if you just watch it later

0:24:16.600 --> 0:24:19.800
<v Speaker 1>that night. UM plus three is three days within three days,

0:24:19.800 --> 0:24:21.800
<v Speaker 1>and then seven is within that week. And I'm seeing

0:24:21.800 --> 0:24:26.560
<v Speaker 1>like conflicting information out there. Seems like either they they

0:24:26.600 --> 0:24:30.560
<v Speaker 1>now have basically just Live plus Live plus three, which

0:24:30.600 --> 0:24:34.159
<v Speaker 1>is um like their main measurement. Well, what matters is

0:24:34.240 --> 0:24:38.439
<v Speaker 1>what the advertisers say is what we care about, Like,

0:24:38.480 --> 0:24:40.760
<v Speaker 1>you can have Live plus twenty, but if the advertisers

0:24:40.760 --> 0:24:42.560
<v Speaker 1>are like, we don't care about Live plus twenty, that

0:24:42.720 --> 0:24:45.560
<v Speaker 1>doesn't do anything for us. Exactly, it's true, but it

0:24:45.680 --> 0:24:47.640
<v Speaker 1>sounds like you're right. Like at one point they tried

0:24:47.680 --> 0:24:50.840
<v Speaker 1>to say that Live plus same Day is basically the

0:24:50.880 --> 0:24:53.720
<v Speaker 1>same thing Nielsen did and the advertising and they wanted

0:24:53.760 --> 0:24:57.680
<v Speaker 1>to lump it together with Live and and the advertisers like, no,

0:24:57.840 --> 0:24:59.920
<v Speaker 1>that's really not the same. So because of the fast

0:25:00.040 --> 0:25:03.159
<v Speaker 1>forwarding thing, Yeah, so let's at least separate these numbers

0:25:03.200 --> 0:25:06.520
<v Speaker 1>out so we can look at it all individually. Yeah. UM.

0:25:06.560 --> 0:25:09.240
<v Speaker 1>The thing is is the people who are watching TV,

0:25:09.640 --> 0:25:13.720
<v Speaker 1>you know, I, EU and I UM, we don't care

0:25:13.840 --> 0:25:16.199
<v Speaker 1>what the advertisers think, and they basically just need to

0:25:16.280 --> 0:25:19.800
<v Speaker 1>keep up with our viewing habits, which are changing radically.

0:25:20.480 --> 0:25:25.240
<v Speaker 1>The broadcast networks have lost seventeen percent of the most

0:25:25.320 --> 0:25:29.440
<v Speaker 1>coveted demographic eighteen to forty nine year olds between two

0:25:29.520 --> 0:25:34.560
<v Speaker 1>thousand and twelve and two thirteen, sevent just gone. Part

0:25:34.560 --> 0:25:37.920
<v Speaker 1>of that is because the networks put out terrible, terrible stuff,

0:25:38.320 --> 0:25:42.119
<v Speaker 1>although so did the cable networks these days too. But

0:25:42.640 --> 0:25:45.720
<v Speaker 1>another part of it is because broadcast is stuck in

0:25:45.840 --> 0:25:52.240
<v Speaker 1>this sweep weeks sweeps week um certain time and on

0:25:52.280 --> 0:25:56.400
<v Speaker 1>a certain day format that has been in forever since

0:25:56.440 --> 0:26:01.479
<v Speaker 1>the fifties, and they're being basically held hostage by Nielsen's ratings.

0:26:01.480 --> 0:26:06.520
<v Speaker 1>So there's been a real push to advance technologically and

0:26:06.560 --> 0:26:10.840
<v Speaker 1>to start taking into account these other myriad ways that

0:26:11.000 --> 0:26:15.840
<v Speaker 1>people consume television and uh, getting a clear picture of

0:26:15.840 --> 0:26:18.440
<v Speaker 1>what an audience is doing, and the fact that it's

0:26:18.480 --> 0:26:22.879
<v Speaker 1>now computer based and we have ways of tracking computers. Really,

0:26:23.320 --> 0:26:27.280
<v Speaker 1>broadcasters are as excited as ever and we just have

0:26:27.320 --> 0:26:28.639
<v Speaker 1>to figure out how to do it, and we'll talk

0:26:28.680 --> 0:26:30.320
<v Speaker 1>about how they're trying to figure out how to do

0:26:30.359 --> 0:26:48.320
<v Speaker 1>it right after this. Well, one thing before we get

0:26:48.359 --> 0:26:51.480
<v Speaker 1>to the internet, UM that we haven't mentioned yet is

0:26:51.560 --> 0:26:55.720
<v Speaker 1>you might hear in UH TV parlance the word share

0:26:56.240 --> 0:26:59.040
<v Speaker 1>as opposed to rating. Uh. And what that is is

0:26:59.040 --> 0:27:02.560
<v Speaker 1>a is a share is how many people are watching

0:27:03.520 --> 0:27:06.880
<v Speaker 1>a certain TV show that are actually watching TV. UM.

0:27:06.920 --> 0:27:08.719
<v Speaker 1>A rating is just how many people are watching it,

0:27:09.119 --> 0:27:11.639
<v Speaker 1>But the share is how many people what share of

0:27:11.720 --> 0:27:15.480
<v Speaker 1>people are watching a show that are watching something other

0:27:15.520 --> 0:27:17.880
<v Speaker 1>people like? If your TV is off, it doesn't count.

0:27:18.000 --> 0:27:20.160
<v Speaker 1>Know that your share numbers always gonna be higher. Yeah

0:27:20.240 --> 0:27:23.520
<v Speaker 1>it is. But the rating is the number of people

0:27:23.520 --> 0:27:27.480
<v Speaker 1>watching it compared to the entire population of America, right exactly.

0:27:27.560 --> 0:27:31.240
<v Speaker 1>For Canada, Yeah, I keep forget about Canada. They steal

0:27:31.240 --> 0:27:36.800
<v Speaker 1>our shows. UM. So now we're onto the the newest development.

0:27:36.960 --> 0:27:39.080
<v Speaker 1>UM DVRs kind of threw a wrench in the plans,

0:27:39.080 --> 0:27:41.640
<v Speaker 1>but they're trying to take those into account and they've

0:27:41.680 --> 0:27:44.080
<v Speaker 1>they've been pretty successful, it seems like with that. Yeah,

0:27:44.119 --> 0:27:46.080
<v Speaker 1>once they settle on what they all agree is a

0:27:46.160 --> 0:27:50.760
<v Speaker 1>valid thing measurement. Yeah, valid measurement um. But now, of course,

0:27:50.800 --> 0:27:54.960
<v Speaker 1>people are consuming TV online more than ever, on their laptops,

0:27:55.080 --> 0:27:58.840
<v Speaker 1>on their tablets, their mobile devices, and throughout some figures

0:27:58.840 --> 0:28:01.919
<v Speaker 1>for you real quick, Chuck, please consider this A hundred

0:28:01.920 --> 0:28:06.080
<v Speaker 1>and sixteen million television sets in the United States. There's

0:28:06.080 --> 0:28:10.119
<v Speaker 1>a hundred and thirteen million tablets, Yeah, a hundred and

0:28:10.119 --> 0:28:14.480
<v Speaker 1>sixties six million smartphones, and two hundred and forty three

0:28:14.560 --> 0:28:19.840
<v Speaker 1>million Internet connected computers, double the amount of televisions in

0:28:19.880 --> 0:28:24.320
<v Speaker 1>the US. And people are watching stuff whenever they want,

0:28:24.359 --> 0:28:27.480
<v Speaker 1>however they want on this and as it stands right now,

0:28:27.760 --> 0:28:30.320
<v Speaker 1>Nielsen is still trying to figure out how the heck

0:28:30.359 --> 0:28:33.520
<v Speaker 1>they can most effectively track these people. Yeah, well, this

0:28:33.600 --> 0:28:36.919
<v Speaker 1>is the the first year. Uh, this fall TV season

0:28:36.960 --> 0:28:40.560
<v Speaker 1>will be the very first year that uh, they're gonna

0:28:41.800 --> 0:28:47.320
<v Speaker 1>supposedly have a across the board measurement system with TV

0:28:47.440 --> 0:28:51.280
<v Speaker 1>ratings that will include viewership on everything, including your mobile device,

0:28:51.440 --> 0:28:54.440
<v Speaker 1>and has forced some innovation too, because the Nielson can't

0:28:54.520 --> 0:28:58.080
<v Speaker 1>just say, oh, well, we'll add like an eavesdropper onto

0:28:58.120 --> 0:29:01.400
<v Speaker 1>your tablet or your smartphone because it'll drain your battery. Yeah.

0:29:01.400 --> 0:29:03.320
<v Speaker 1>What it will probably be is a is a third

0:29:03.360 --> 0:29:06.400
<v Speaker 1>party app or a piece of software, and it makes sense.

0:29:06.400 --> 0:29:08.000
<v Speaker 1>It seems like it would be easier than ever to

0:29:08.080 --> 0:29:11.080
<v Speaker 1>track watching habits in the near future. Okay, it is.

0:29:11.320 --> 0:29:14.600
<v Speaker 1>If your Google, if you're Nielsen, and you've been basically

0:29:14.600 --> 0:29:16.800
<v Speaker 1>caught off guard by this since you know, you maybe

0:29:16.800 --> 0:29:19.680
<v Speaker 1>started thinking about this in two thousand and eleven, then

0:29:19.960 --> 0:29:25.280
<v Speaker 1>you're in deep trouble. There's a very very effective way

0:29:25.320 --> 0:29:29.640
<v Speaker 1>of tracking computer use, Chuck, and it's called cookies. And

0:29:29.640 --> 0:29:32.600
<v Speaker 1>cookies have been around forever, and they've gotten to the

0:29:32.600 --> 0:29:36.400
<v Speaker 1>point now where they can plant cookies on your tablet,

0:29:36.440 --> 0:29:40.320
<v Speaker 1>your smartphone, your computer. However, you have all these things

0:29:40.320 --> 0:29:43.440
<v Speaker 1>you use, and after a while, just from paying attention

0:29:43.440 --> 0:29:47.320
<v Speaker 1>to the data they're they're the algorithm will basically say,

0:29:47.360 --> 0:29:50.400
<v Speaker 1>I think these three cookies over here are the same person,

0:29:50.720 --> 0:29:52.840
<v Speaker 1>and they'll put them together and all of a sudden,

0:29:52.960 --> 0:29:55.680
<v Speaker 1>what was once three users is now one and the

0:29:55.680 --> 0:29:59.920
<v Speaker 1>picture is that much clear of who binge watched season

0:30:00.120 --> 0:30:05.280
<v Speaker 1>two of True Blood this week? You know. Yeah, So

0:30:05.480 --> 0:30:08.160
<v Speaker 1>there's cookies out there, and they've been around for a while,

0:30:08.240 --> 0:30:10.800
<v Speaker 1>and they're very easy to get, very easy to use,

0:30:11.200 --> 0:30:13.920
<v Speaker 1>and this is what Nielsen's up against. Yeah, and you

0:30:14.000 --> 0:30:17.360
<v Speaker 1>may be saying yourself, well, who cares how people are

0:30:17.360 --> 0:30:20.400
<v Speaker 1>watching it if it's online or on TV. But what

0:30:20.480 --> 0:30:24.920
<v Speaker 1>matters is advertisers. Uh. If you've noticed, if you watch

0:30:24.960 --> 0:30:28.240
<v Speaker 1>shows online like with Hulu or something, they're different commercials.

0:30:28.720 --> 0:30:31.760
<v Speaker 1>You're not seeing the same stuff. And they still can't

0:30:31.760 --> 0:30:37.720
<v Speaker 1>even decide now what to count because they don't want to. Uh.

0:30:37.760 --> 0:30:40.040
<v Speaker 1>You know, if if Brad Pitt does a pepsi commercial,

0:30:40.520 --> 0:30:42.480
<v Speaker 1>he probably has it in his contract. Well, this can

0:30:42.480 --> 0:30:46.880
<v Speaker 1>only run on on network on air TV in Thailand.

0:30:47.520 --> 0:30:50.200
<v Speaker 1>Don't don't show me on Hulu. I don't want my

0:30:50.200 --> 0:30:52.760
<v Speaker 1>commercial running online. If I show up in South Korea,

0:30:52.840 --> 0:30:55.520
<v Speaker 1>you owe me ten million dollars. That's right. So they

0:30:55.520 --> 0:30:57.960
<v Speaker 1>have a lot of control on how their images are seen.

0:30:58.920 --> 0:31:02.560
<v Speaker 1>Or maybe they uh, maybe there's an awesome commercial that licensed,

0:31:03.160 --> 0:31:06.880
<v Speaker 1>Um the who's won't get fooled again, it's only license

0:31:06.920 --> 0:31:10.200
<v Speaker 1>for television. They can't show that same commercial online, so

0:31:10.240 --> 0:31:14.200
<v Speaker 1>you're gonna have to show what some advertisers or or

0:31:14.600 --> 0:31:19.520
<v Speaker 1>shows or networks might consider uh, substandard ad So they

0:31:19.520 --> 0:31:22.000
<v Speaker 1>don't want to count that as a view. Yeah, and

0:31:22.040 --> 0:31:24.640
<v Speaker 1>the same applies to TV shows. To there there might

0:31:24.680 --> 0:31:27.680
<v Speaker 1>be actors writers that are just for on air and

0:31:27.720 --> 0:31:31.800
<v Speaker 1>not for video distribution or um, just like with the ads.

0:31:31.840 --> 0:31:35.440
<v Speaker 1>So it seems to me like the the there's it's

0:31:35.440 --> 0:31:37.680
<v Speaker 1>not just Nielsen's up against this. The networks are still

0:31:37.680 --> 0:31:40.560
<v Speaker 1>trying to figure out things like TV everywhere, Like they

0:31:40.560 --> 0:31:43.320
<v Speaker 1>want you to be able to watch TV everywhere you

0:31:43.320 --> 0:31:46.080
<v Speaker 1>are at all times, because then they can serve you

0:31:46.120 --> 0:31:48.920
<v Speaker 1>ads everywhere at all times and they can charge for

0:31:48.960 --> 0:31:52.160
<v Speaker 1>those kind of things. But they can't say how to

0:31:52.240 --> 0:31:56.040
<v Speaker 1>track this yet one and not everything's cleared for all

0:31:56.160 --> 0:31:59.440
<v Speaker 1>forms of media to the other problem with online viewing

0:31:59.640 --> 0:32:04.240
<v Speaker 1>is they don't have that all important demographic detail okay

0:32:04.360 --> 0:32:07.680
<v Speaker 1>again though or they could though if they start using cookies,

0:32:08.120 --> 0:32:10.520
<v Speaker 1>then they've got it right there that this is what

0:32:10.640 --> 0:32:15.040
<v Speaker 1>advertisers are salivating over, like hyper targeted ads. So like,

0:32:15.120 --> 0:32:17.400
<v Speaker 1>imagine if you and I are watching the same like

0:32:17.480 --> 0:32:20.959
<v Speaker 1>classic episode of Saturday Night Live, and I'm watching on

0:32:21.000 --> 0:32:23.360
<v Speaker 1>my computer, You're watching on your computer. We're sitting right

0:32:23.400 --> 0:32:25.400
<v Speaker 1>next to each other. We pressed play at the same time,

0:32:25.680 --> 0:32:27.760
<v Speaker 1>the ad break gets to the same spot at the

0:32:27.800 --> 0:32:30.680
<v Speaker 1>same time, and then boom, two different ads come up. Yeah,

0:32:30.680 --> 0:32:33.880
<v Speaker 1>I get because I'm in my forties, you get a

0:32:33.920 --> 0:32:37.440
<v Speaker 1>ferrari ad because you're five or six years younger. Exactly,

0:32:37.520 --> 0:32:39.920
<v Speaker 1>that's exactly what would happen to. So this is what

0:32:40.000 --> 0:32:44.680
<v Speaker 1>advertisers want, like that level of targeted. But the Nielsen

0:32:44.720 --> 0:32:47.040
<v Speaker 1>Company is still dominating. If they can catch up, the

0:32:47.120 --> 0:32:51.200
<v Speaker 1>Nielsen Company will be around for another fifty hundred years.

0:32:51.240 --> 0:32:54.040
<v Speaker 1>But again they're up against cookie tracking right now. And

0:32:54.080 --> 0:32:56.320
<v Speaker 1>if somebody can come along and be like, hey man,

0:32:56.440 --> 0:32:58.680
<v Speaker 1>we've got all of your second screen data you could

0:32:58.720 --> 0:33:02.720
<v Speaker 1>ever want, then again Nielsen's in big trouble. Well, there

0:33:02.720 --> 0:33:04.760
<v Speaker 1>are companies trying to do that. There's one called Calm

0:33:04.800 --> 0:33:09.520
<v Speaker 1>Score that says they can offer a single metric that

0:33:09.760 --> 0:33:13.280
<v Speaker 1>it shows who's watching television across every single platform you

0:33:13.320 --> 0:33:18.680
<v Speaker 1>can think of time shifted, on demand, streaming, live, whatever.

0:33:18.840 --> 0:33:22.160
<v Speaker 1>Calm scores as they can do it. Uh, NBC has

0:33:22.240 --> 0:33:24.960
<v Speaker 1>signed up with them and they haven't dropped Nilsen. You know,

0:33:25.000 --> 0:33:27.320
<v Speaker 1>they're just spending more money to try and get better tracking.

0:33:27.920 --> 0:33:31.080
<v Speaker 1>There's another company. They did that in the two thousand

0:33:31.120 --> 0:33:33.640
<v Speaker 1>fourteen Sochi Olympics, right was at the trial. Yeah, I

0:33:33.640 --> 0:33:36.600
<v Speaker 1>think that's when they rolled it out. Supposedly was super successful. Yeah,

0:33:36.640 --> 0:33:38.640
<v Speaker 1>that's what they said. Um and then there's another one

0:33:38.640 --> 0:33:43.360
<v Speaker 1>called ring Track that uh they their origins were just

0:33:43.960 --> 0:33:47.520
<v Speaker 1>a video cassette distributor, but they realized that that was

0:33:47.680 --> 0:33:52.120
<v Speaker 1>going nowhere. In two thousand fourteen, even worse, they were Beta. Yes,

0:33:52.360 --> 0:33:57.000
<v Speaker 1>they've diversified into TV ratings and they use cable set

0:33:57.000 --> 0:34:00.120
<v Speaker 1>top boxes and right now have deals with seventy at

0:34:00.120 --> 0:34:05.240
<v Speaker 1>works and three TV stations and basically the competition. David Poltrak,

0:34:05.320 --> 0:34:09.239
<v Speaker 1>he's a chief research officer for CBS Corporation, said that

0:34:09.760 --> 0:34:12.239
<v Speaker 1>it's the competition on the research front is the most

0:34:12.280 --> 0:34:16.040
<v Speaker 1>intense it's ever been and pretty exciting time. Yeah, and

0:34:16.120 --> 0:34:22.000
<v Speaker 1>Nielsen actually those um FTC antitrust settlement where I think

0:34:22.040 --> 0:34:24.080
<v Speaker 1>the way I understand it is that Nielsen was using

0:34:25.160 --> 0:34:30.440
<v Speaker 1>uh they they acquired a company called Arbitron, which is

0:34:30.440 --> 0:34:34.520
<v Speaker 1>a specialist in radio and out of home measurement, and

0:34:34.560 --> 0:34:36.279
<v Speaker 1>I think there was an anti trust suit saying like

0:34:36.320 --> 0:34:39.200
<v Speaker 1>you can't be the only people using this. So they've

0:34:39.239 --> 0:34:42.279
<v Speaker 1>now licensed that out. Uh we're forced, I think to

0:34:42.360 --> 0:34:45.000
<v Speaker 1>license it out to Calm Score, who is now using

0:34:45.000 --> 0:34:51.799
<v Speaker 1>that portable people meter, not purple people Eater, And I

0:34:51.880 --> 0:34:54.200
<v Speaker 1>think I'm understanding that correctly. But the long and The

0:34:54.200 --> 0:34:57.160
<v Speaker 1>short of it is, unless they get this right, they

0:34:57.200 --> 0:35:00.640
<v Speaker 1>think they're missing out on as much as five percent

0:35:01.239 --> 0:35:05.120
<v Speaker 1>of TV viewing is going unaccounted for at this point.

0:35:05.160 --> 0:35:07.280
<v Speaker 1>So if you like you're a network or something like that,

0:35:07.280 --> 0:35:11.239
<v Speaker 1>that's ad revenue, right, that's an ad rate hike that

0:35:11.320 --> 0:35:15.000
<v Speaker 1>you aren't getting. If you're an advertiser, that's like a

0:35:15.040 --> 0:35:17.960
<v Speaker 1>whole like ghost group that you may or may not

0:35:18.040 --> 0:35:22.239
<v Speaker 1>be getting your product in front of. But like you

0:35:22.320 --> 0:35:25.960
<v Speaker 1>can't say either way, Um, there's yeah, having ten or

0:35:25.960 --> 0:35:28.920
<v Speaker 1>fift percent of the advertising or viewing audience on accounting

0:35:28.920 --> 0:35:33.400
<v Speaker 1>for is not acceptable to me. Not in modern America, buddy.

0:35:33.520 --> 0:35:35.200
<v Speaker 1>This is what I think is gonna happen. I think

0:35:35.200 --> 0:35:38.960
<v Speaker 1>they're gonna get their their jazz together UM and be

0:35:39.040 --> 0:35:45.080
<v Speaker 1>able to track who watches a show down to UM

0:35:45.200 --> 0:35:49.920
<v Speaker 1>and the people who make the shows will sell a

0:35:49.960 --> 0:35:54.040
<v Speaker 1>package to an advertiser, and the advertiser spot runs in

0:35:54.080 --> 0:35:57.239
<v Speaker 1>that show no matter where it's consumed. So it's like

0:35:57.280 --> 0:36:00.560
<v Speaker 1>a three sixty deal. Basically, like this is going to

0:36:00.600 --> 0:36:03.560
<v Speaker 1>be broadcast live or broadcast on on the NEPs. It's

0:36:03.560 --> 0:36:06.320
<v Speaker 1>going to be up on our player. You're gonna be

0:36:06.360 --> 0:36:07.960
<v Speaker 1>able to watch it on tablet. But in all of

0:36:08.000 --> 0:36:12.000
<v Speaker 1>these it's going to be when you buy an ad spot,

0:36:12.120 --> 0:36:14.880
<v Speaker 1>it goes with the show, no matter where the show goes.

0:36:15.719 --> 0:36:19.920
<v Speaker 1>I could. And then there's another happy aspect of tracking viewing,

0:36:20.400 --> 0:36:24.120
<v Speaker 1>like down to this granular detail, your shows are more

0:36:24.160 --> 0:36:27.360
<v Speaker 1>likely to be saved. Our show, again, I say, would

0:36:27.360 --> 0:36:29.680
<v Speaker 1>not have been held by any of this. But the

0:36:29.680 --> 0:36:33.800
<v Speaker 1>whole reason community was online or still on air, it

0:36:33.920 --> 0:36:37.640
<v Speaker 1>was because the NBC was smart enough to be like, oh, well,

0:36:37.680 --> 0:36:42.680
<v Speaker 1>wait a minute, Like, yeah, it's ratings are abysmal traditionally speaking,

0:36:43.000 --> 0:36:46.360
<v Speaker 1>but on Twitter it actually trends. It's like a worldwide

0:36:46.360 --> 0:36:50.200
<v Speaker 1>trend that's valuable, and they figured out that this is

0:36:50.440 --> 0:36:52.920
<v Speaker 1>this is something you have to take into account. Nielsen

0:36:52.960 --> 0:36:56.160
<v Speaker 1>has as well. They launched a partnership with Twitter, who

0:36:56.200 --> 0:36:59.760
<v Speaker 1>in turn bought like a basically a TV trend tracking service.

0:37:00.280 --> 0:37:03.240
<v Speaker 1>So now Nielsen is going to start taking Twitter trending

0:37:03.280 --> 0:37:06.279
<v Speaker 1>into account into its ratings. And I think they think

0:37:06.320 --> 0:37:08.680
<v Speaker 1>Nielsen has a deal with Facebook too, right, I believe.

0:37:08.680 --> 0:37:12.640
<v Speaker 1>So you have to try and uh, see again, what's trending?

0:37:12.640 --> 0:37:15.399
<v Speaker 1>I guess yeah. And so now it's not just going

0:37:15.440 --> 0:37:17.680
<v Speaker 1>to be how many people are watching, how many people

0:37:17.680 --> 0:37:20.120
<v Speaker 1>are talking about it, how people like dress up like

0:37:20.160 --> 0:37:24.000
<v Speaker 1>that character on you know that night, that kind of thing. Um,

0:37:24.239 --> 0:37:28.239
<v Speaker 1>so really neat inventive shows that don't get a huge

0:37:28.360 --> 0:37:32.120
<v Speaker 1>national audience, well, maybe have a longer life. We might

0:37:32.160 --> 0:37:34.919
<v Speaker 1>still have freaks and geeks. It's the Yes, that would

0:37:34.920 --> 0:37:39.440
<v Speaker 1>be nice. Although that was a perfect run and encapsulated

0:37:39.480 --> 0:37:43.319
<v Speaker 1>in one season. Yeah, it's pretty great. And everyone on

0:37:43.320 --> 0:37:45.320
<v Speaker 1>that show went on to be huge movie stars almost

0:37:45.680 --> 0:37:47.439
<v Speaker 1>well not everyone, but a lot of them did most

0:37:47.440 --> 0:37:49.439
<v Speaker 1>of them? Um Man. You know who if we would

0:37:49.440 --> 0:37:50.520
<v Speaker 1>have had time, who we should have talked to you

0:37:50.560 --> 0:37:54.600
<v Speaker 1>about this was Luke Ryan. Oh yeah, our buddy Luke

0:37:54.760 --> 0:38:00.200
<v Speaker 1>is his movies though right well now he does. He

0:38:00.239 --> 0:38:02.279
<v Speaker 1>knows all about the stuff. He does TV as well.

0:38:02.280 --> 0:38:05.560
<v Speaker 1>But he's just talking to him is like he's always

0:38:05.600 --> 0:38:10.160
<v Speaker 1>one step ahead. He's very very forward thinking guy, and

0:38:10.440 --> 0:38:14.240
<v Speaker 1>I bet he would verify your theory on where we're headed,

0:38:14.719 --> 0:38:17.200
<v Speaker 1>maybe tweak it. Well, Luke, if you're out there listening,

0:38:17.760 --> 0:38:21.040
<v Speaker 1>let us know you'd better be listening. Um And also,

0:38:21.239 --> 0:38:24.600
<v Speaker 1>I'm eternally grateful to Luke Ryan for my Billy's ABCA

0:38:24.840 --> 0:38:27.960
<v Speaker 1>signed the hot Tub time Machine poster. That's right, that's

0:38:27.960 --> 0:38:30.799
<v Speaker 1>how we first met him, right, that's pretty cool. Uh.

0:38:30.840 --> 0:38:33.520
<v Speaker 1>If you want to know more about Luke Ryan or

0:38:34.239 --> 0:38:37.439
<v Speaker 1>TV ratings, you can type either of those two into

0:38:37.480 --> 0:38:40.720
<v Speaker 1>the search bar at how stuff works dot com. Uh.

0:38:40.760 --> 0:38:44.480
<v Speaker 1>And since I said Luke Ryan, not Luke Brian, Yeah,

0:38:44.520 --> 0:38:47.280
<v Speaker 1>that's different. I don't even know who. Look Brian is. Oh,

0:38:47.320 --> 0:38:49.880
<v Speaker 1>he's a huge, big time country star. That's why I

0:38:49.880 --> 0:38:51.759
<v Speaker 1>don't know who. Do you know? He's sold out like

0:38:51.920 --> 0:38:57.080
<v Speaker 1>two shows at Madison Square Gardens and like apparently he's

0:38:57.080 --> 0:39:00.120
<v Speaker 1>the only one to ever do that. He's huge. What

0:39:00.160 --> 0:39:02.560
<v Speaker 1>do you people sell out multiple shows at Madison Square

0:39:02.560 --> 0:39:04.960
<v Speaker 1>Garden all the time, Like Bruce sells out like six

0:39:05.000 --> 0:39:07.040
<v Speaker 1>eight in a row. He's one of them. Okay, maybe

0:39:07.040 --> 0:39:09.359
<v Speaker 1>he broke like the time record or something, but he's

0:39:09.360 --> 0:39:11.440
<v Speaker 1>a He's a good guy too though. You know, if

0:39:11.440 --> 0:39:14.360
<v Speaker 1>his name isn't Willie Nelson, then I don't know him. Well. Anyways,

0:39:14.360 --> 0:39:19.680
<v Speaker 1>time for listener mail. I'm gonna call this train conductor.

0:39:20.800 --> 0:39:23.160
<v Speaker 1>I love that job. We had one that wrote in.

0:39:24.239 --> 0:39:25.799
<v Speaker 1>Um Hey, guys, been wanting to write in for a

0:39:25.800 --> 0:39:27.799
<v Speaker 1>while now. I've been waiting until I could think it's

0:39:27.800 --> 0:39:30.880
<v Speaker 1>something interesting to relate to you. I found your podcast

0:39:30.920 --> 0:39:32.600
<v Speaker 1>a while back in February is looking for something to

0:39:32.640 --> 0:39:35.239
<v Speaker 1>listen to while I commute to work working out a

0:39:35.280 --> 0:39:37.920
<v Speaker 1>pin station for the Long Island Railroad as a train conductor,

0:39:38.360 --> 0:39:41.160
<v Speaker 1>means my hours tend to have me driving home anywhere

0:39:41.160 --> 0:39:43.600
<v Speaker 1>from midnight to three am. Prior to finding your show,

0:39:43.640 --> 0:39:46.319
<v Speaker 1>all I listened to our audiobooks or the radio. But

0:39:46.360 --> 0:39:48.600
<v Speaker 1>I got bored with all that after a while, and

0:39:48.640 --> 0:39:51.000
<v Speaker 1>I noticed my eyelids were getting heavier and heavier, which

0:39:51.080 --> 0:39:53.799
<v Speaker 1>is about seventy miles door to door trip. Yeah, it's

0:39:53.800 --> 0:39:57.000
<v Speaker 1>no good enter stuff. You should know from the first

0:39:57.000 --> 0:39:59.240
<v Speaker 1>time I listen to you, guys have been wide awake, amused,

0:39:59.239 --> 0:40:01.239
<v Speaker 1>and attended the whole drive. That's why I want to

0:40:01.239 --> 0:40:03.279
<v Speaker 1>thank you guys for keeping me alive, because if not

0:40:03.320 --> 0:40:04.920
<v Speaker 1>for your show, I'm sure I would have fallen asleep

0:40:04.920 --> 0:40:07.920
<v Speaker 1>and driven off the road. Ever since childhood, I've always

0:40:07.920 --> 0:40:11.640
<v Speaker 1>been fascinated about history and learning how things work. Uh

0:40:11.760 --> 0:40:15.040
<v Speaker 1>and was evident by me dismantling my toys and attempting

0:40:15.040 --> 0:40:17.279
<v Speaker 1>to put them back together. Although it's funny, in the end,

0:40:17.320 --> 0:40:20.680
<v Speaker 1>I always had extra parts. So again, thank you for

0:40:20.680 --> 0:40:22.920
<v Speaker 1>accompanying me on my drive home. Every night. It's been

0:40:23.000 --> 0:40:25.279
<v Speaker 1>nice having three friends in the car, although one of

0:40:25.280 --> 0:40:28.640
<v Speaker 1>you is extremely silent. That's Jerry. And by the way,

0:40:28.760 --> 0:40:32.719
<v Speaker 1>Jerry didn't get canceled. We were just joking. She's she's

0:40:32.760 --> 0:40:36.839
<v Speaker 1>on the air. Uh, and that is from Angel, Cartagena

0:40:36.960 --> 0:40:40.120
<v Speaker 1>and Bethel, Connecticut or on Hell. I wondered about that,

0:40:40.200 --> 0:40:42.360
<v Speaker 1>he says, PS if this becomes listener male, I know

0:40:42.480 --> 0:40:44.799
<v Speaker 1>you both try so hard to pronounce things. My last

0:40:44.880 --> 0:40:48.040
<v Speaker 1>name is Cartagena, like the city in Romancing the Stone.

0:40:48.680 --> 0:40:50.440
<v Speaker 1>But he didn't say if he's in Hell or Angel.

0:40:50.640 --> 0:40:53.640
<v Speaker 1>If his last name is Cartagena, it's on Hell, I

0:40:53.640 --> 0:40:56.799
<v Speaker 1>would think, but we'll see, we will see. Let us

0:40:56.800 --> 0:41:00.600
<v Speaker 1>know on Hell. That's what I'm going with, all right. Uh,

0:41:00.640 --> 0:41:02.760
<v Speaker 1>if you want to let us know how to pronounce

0:41:02.760 --> 0:41:05.640
<v Speaker 1>your name, We're always happy to hear from buddies out

0:41:05.719 --> 0:41:08.799
<v Speaker 1>there who listen in listening Land. You can tweak to

0:41:08.880 --> 0:41:11.760
<v Speaker 1>us at s y s K podcast. You can post

0:41:11.800 --> 0:41:14.560
<v Speaker 1>the pronunciation of your name on Facebook dot com, slash

0:41:14.560 --> 0:41:16.760
<v Speaker 1>stuff you Should Know. You can send us an email

0:41:16.800 --> 0:41:19.319
<v Speaker 1>to Stuff Podcast at how Stuff Works dot com, and

0:41:19.400 --> 0:41:21.239
<v Speaker 1>as always, hang out with us at our home on

0:41:21.280 --> 0:41:26.640
<v Speaker 1>the web. Stuff you Should Know dot com Stuff You

0:41:26.640 --> 0:41:29.400
<v Speaker 1>Should Know is a production of iHeart Radio's How Stuff Works.

0:41:29.440 --> 0:41:31.680
<v Speaker 1>For more podcasts for my heart Radio, visit the iHeart

0:41:31.719 --> 0:41:34.239
<v Speaker 1>Radio app, Apple podcasts, or wherever you listen to your

0:41:34.280 --> 0:41:34.960
<v Speaker 1>favorite shows.