WEBVTT - It's Fine to Obsess over March Madness at Work

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<v Speaker 1>It's hard to get anything done. It's hard to get anything.

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<v Speaker 1>It's hard to get any As you can see, it's

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<v Speaker 1>really hard to get anything done when you're constantly being interrupted. Today,

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<v Speaker 1>we're going to talk about distractions at work. This is

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<v Speaker 1>game plan. Hi. I'm Francesca Leady and I'm Rebecca Greenfield. So, Becca,

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<v Speaker 1>have you noticed the newsroom has seemed a little distracted lately. Yes,

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<v Speaker 1>I know there are some sports. I care about the sports,

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<v Speaker 1>but it's March madness. I don't care about the sports either,

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<v Speaker 1>but I do hear occasional shouting from various corners of

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<v Speaker 1>the newsroom, and I know it is about the college sports.

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<v Speaker 1>The team won the match, Yeah, they got the ball

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<v Speaker 1>in the thing. But we are in the minority. Lots

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<v Speaker 1>of people care about March madness, and March madness kind

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<v Speaker 1>of consumes the day for a lot of people. Yeah,

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<v Speaker 1>it seems like this particularly office focused thing because the

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<v Speaker 1>games happened during the day, and also people fell out

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<v Speaker 1>their brackets and often they're involved in these work brackets

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<v Speaker 1>that you have like a reason to talk to your colleagues, right,

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<v Speaker 1>So yeah, it's just like all consuming office distraction. And obviously,

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<v Speaker 1>like we don't care about March madness, but this happens

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<v Speaker 1>periodically throughout the year. Like my version of this is

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<v Speaker 1>the Olympics. I love watching the Olympics, and I just

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<v Speaker 1>like I shamelessly watched during the day, so like every

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<v Speaker 1>four years you will drop everything to the Francesca. Oh,

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<v Speaker 1>you're a winter Olympics person too, Okay, we can talk

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<v Speaker 1>about that offline. But yeah, And there's always these articles

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<v Speaker 1>every March. I know this because this is my beat,

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<v Speaker 1>and it's always like, oh, the productivity cost of get

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<v Speaker 1>pitched the product story about like how March madness is

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<v Speaker 1>costing offices billions of dollars each year. I've read estimates

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<v Speaker 1>of anywhere from one point three to four billion. That

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<v Speaker 1>just sounds really high. Yeah, I think for that to

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<v Speaker 1>be true, you would have to assume that the rest

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<v Speaker 1>of the time, when there isn't March Madness going on,

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<v Speaker 1>people are using all of that time completely productive, which

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<v Speaker 1>of course they're not. Right. That's the thing is, even

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<v Speaker 1>if it is not the Olympics or March Madness, there

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<v Speaker 1>are going to be things disrupting your day and you

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<v Speaker 1>have to kind of have strategies to work around them, right, Yeah,

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<v Speaker 1>I have this theory of distractions. So when I'm writing

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<v Speaker 1>a story and I'm like so at risk of being

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<v Speaker 1>distracted by Twitter or at or anything else, I listened

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<v Speaker 1>to like pretty intense hip hop music, okay, because the

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<v Speaker 1>lyrics and the beat distract me from my other distractions.

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<v Speaker 1>Like I'm so into the music that I can be

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<v Speaker 1>into my writing and not think about going on Twitter.

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<v Speaker 1>Like I have such a problem with distractions that I

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<v Speaker 1>need other distractions. This is intense, Like you told me

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<v Speaker 1>about this, and I'm having trouble getting my head around

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<v Speaker 1>it because I'm like most people where I need music

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<v Speaker 1>that's the equivalent of like noise. If I'm working, it

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<v Speaker 1>has to be ambient kind of music that's a little

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<v Speaker 1>bit boring and has no lyrics because it has to

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<v Speaker 1>just be one step higher than silence. But silence is

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<v Speaker 1>too distracting because I like empty. Yeah, it's kind of

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<v Speaker 1>similar where it's like you want to fill up your

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<v Speaker 1>mind with something so that it doesn't wander to something else.

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<v Speaker 1>But in my mind is just like really needs help

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<v Speaker 1>so you don't end up writing like rap lyrics into

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<v Speaker 1>your stories. Though by accident, I don't know, I'm not

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<v Speaker 1>even listening to the words, I think you have a

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<v Speaker 1>unique mind. Oh, my goodness, so kind, thank you. Maybe

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<v Speaker 1>even march madness in some ways can be a positive distraction.

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<v Speaker 1>Or colleague Polly Muslins wrote a story that said, there

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<v Speaker 1>is a positive element to march madness. It can increase

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<v Speaker 1>camaraderie and office happiness because people have something to share.

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<v Speaker 1>And like you said, you know you're being distracted by

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<v Speaker 1>something anyway, maybe it's better to be distracted by something

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<v Speaker 1>that does have these elements of team building. So we

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<v Speaker 1>have this theory between us that not all distractions are

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<v Speaker 1>created equal. But let's talk to somebody who's actually an

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<v Speaker 1>expert on distractions, interruptions and everything. Like Gloria Mark is

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<v Speaker 1>an expert on human computer interaction. She is a professor

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<v Speaker 1>at the University of California IRV and prolific researcher on distractions, interruptions,

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<v Speaker 1>and multitasking. Thanks for talking to us, by Gloria, My pleasure.

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<v Speaker 1>So why don't we start by just talking a little

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<v Speaker 1>bit about this state of distraction at work today? Like

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<v Speaker 1>what is distracting people? Well, I would say, you know,

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<v Speaker 1>since the mid two thousand's people were mostly distracted by

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<v Speaker 1>social media. I would say more recently, it's shifted and

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<v Speaker 1>it's now become people being distracted by news. People checking

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<v Speaker 1>the news because the news is updated so frequently, there's

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<v Speaker 1>so many news sites. People participate in generating news, commenting,

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<v Speaker 1>sharing news. So I think this has shifted from uh,

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<v Speaker 1>you know, more general social media to more particular news following.

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<v Speaker 1>Are those different types of interrupts or distractions or are

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<v Speaker 1>they in the same category. I would say that interrupting

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<v Speaker 1>your work to look at news is a very similar

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<v Speaker 1>kind of distraction to social media. And let me explain why.

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<v Speaker 1>So we did a recent study. This was in the

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<v Speaker 1>in a workplace, and we contrasted people taking breaks, in

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<v Speaker 1>other words, interrupting themselves either with face to face intractions

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<v Speaker 1>or going to social media. One of the things we

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<v Speaker 1>were interested in was how distractions affect workplace mood, and

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<v Speaker 1>we found that right after people have a face to

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<v Speaker 1>face interaction, they were happier than right after they had

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<v Speaker 1>a Facebook interaction. But when we look at the cumulative

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<v Speaker 1>amount of time spent on distractions, like over the whole day,

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<v Speaker 1>people are actually happier the more time they spent on Facebook.

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<v Speaker 1>And this was very curious and here's why. Because the

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<v Speaker 1>more engaged people were in their work that day, the

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<v Speaker 1>more time they spent on Facebook. And when you go

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<v Speaker 1>onto social media, not just Facebook, but any kind of

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<v Speaker 1>social media or even a news site, you are in

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<v Speaker 1>control of your time, whereas if you're in a face

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<v Speaker 1>to face interaction, you're a prisoner of that interaction in

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<v Speaker 1>the sense that we have social interaction rituals that we

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<v Speaker 1>go through. Right, you can't break away quickly from a

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<v Speaker 1>face to face interaction. It's rude, right, it sends the

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<v Speaker 1>wrong social signals. But on social media, you can control

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<v Speaker 1>when you take that distraction, how long you spent, what

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<v Speaker 1>you do on that site. You know, whether you share

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<v Speaker 1>something or like something, or changed to a different site.

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<v Speaker 1>And the same with news sites. So I think that

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<v Speaker 1>the main difference is that these kinds of distractions social

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<v Speaker 1>media news sites offer people a kind of control of

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<v Speaker 1>their time. So I'm sort of surprised to learn that

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<v Speaker 1>people who spent a lot of time on Facebook during

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<v Speaker 1>the day are are happier. But it sounds like for

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<v Speaker 1>a certain type of employee that that you can actually

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<v Speaker 1>be a positive sort of distraction. What are the negative

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<v Speaker 1>effects of interruptions or distractions at work? So one of

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<v Speaker 1>the main effects is that it's related to stress. So

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<v Speaker 1>usually I do UH studies in the workplace, but to

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<v Speaker 1>investigate interruptions, I did a laboratory study and we interrupted people.

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<v Speaker 1>We had them do a workplace tasks and we simulated

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<v Speaker 1>workplace and we found that the more that people were interrupted,

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<v Speaker 1>the more stressed that they were. What was interesting, though,

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<v Speaker 1>was that the interruptions did not affect the quality or

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<v Speaker 1>the accuracy of their task. So what happened was that

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<v Speaker 1>people sped up. They sped up the rate at which

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<v Speaker 1>they worked because they knew they were getting interrupted. And

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<v Speaker 1>I think this is what happens in the workplace. So

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<v Speaker 1>if you're in an environment and you anticipate being interrupted,

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<v Speaker 1>you're going to work a lot more efficiently. You know,

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<v Speaker 1>you know you've got to leave a certain time at

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<v Speaker 1>the end of the day most most people do. Some

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<v Speaker 1>people work late, and so you want to optimize what

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<v Speaker 1>you can do during that time. And so you know,

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<v Speaker 1>you you'll attend to distractions interruptions, but the time you

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<v Speaker 1>spend on task, you'll try to be a lot more efficient.

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<v Speaker 1>But the end result is that it increases stress. So

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<v Speaker 1>it sounds like there are good things and bad things

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<v Speaker 1>I think people will be surprised to hear that there

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<v Speaker 1>are benefits to distractions. Are there certain distractions that we

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<v Speaker 1>should be trying to seek out more than others? I

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<v Speaker 1>think dist actions that relate to your context at hand

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<v Speaker 1>are are very beneficial. So, you know, if I'm working

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<v Speaker 1>on a very complex project and a colleague comes in

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<v Speaker 1>interrupts me with a question exactly about that project, then

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<v Speaker 1>it's very beneficial because it might help me to think

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<v Speaker 1>very differently about that project. It might give me a

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<v Speaker 1>new inside, It might lead me to think of something

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<v Speaker 1>I had forgotten, you know, just a new perspective on it.

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<v Speaker 1>If we're interrupted by things that are completely a different context,

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<v Speaker 1>we have to do what's called a context shift, and

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<v Speaker 1>this requires more cognitive resources to make that shift right,

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<v Speaker 1>because we have to orient to a completely new context.

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<v Speaker 1>And this creates stress. And when you do this over

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<v Speaker 1>the course of a day, day in and day out,

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<v Speaker 1>the stress cumulates, right because you're all you're constantly making

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<v Speaker 1>these shifts. We know also from our research that people

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<v Speaker 1>have very short attention durations when they work on the computer.

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<v Speaker 1>The media attention duration on any computer screen is forty seconds,

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<v Speaker 1>and what that means is that people are continually shifting attention.

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<v Speaker 1>Sometimes they're shifting to the same task, sometimes they're completely

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<v Speaker 1>changing to other tasks. So again, if you're making context shifts,

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<v Speaker 1>this plays a role in increasing stress. So if everyone

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<v Speaker 1>is constantly switching between one thing and another, should we

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<v Speaker 1>be trying to do less of that or should we

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<v Speaker 1>just be trying to keep the switches in the same context.

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<v Speaker 1>I think ideally it's best to try to shift as

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<v Speaker 1>little as possible. Of course, some things don't require much

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<v Speaker 1>time to deal with, UH, such as email. But but

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<v Speaker 1>this is a whole other kind of distraction that that

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<v Speaker 1>creates stress as well. What kind of distraction is that?

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<v Speaker 1>So email is definitely associated with stress. We we've done

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<v Speaker 1>studies just focusing on the effects of email. In one

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<v Speaker 1>study that we did, we had people we we did

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<v Speaker 1>a baseline measure that this was using sensors to measure

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<v Speaker 1>their stress. UH. They worked as they did ordinarily, and

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<v Speaker 1>then we had them spend a work week without email,

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<v Speaker 1>so everything else was the same, and if they needed

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<v Speaker 1>to contact someone, they could pick up the phone, they

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<v Speaker 1>could walk out of the office, and we found that

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<v Speaker 1>stress went down significantly. People were significantly more relaxed and

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<v Speaker 1>we also found that their focus of attention on any

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<v Speaker 1>computer screw mean, on any task was significantly longer. And

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<v Speaker 1>it turns out that people were quite happy to not

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<v Speaker 1>have email for that week. And at the end of

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<v Speaker 1>the week, we showed them their emails that they missed

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<v Speaker 1>for that week, and it turns out that information ages

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<v Speaker 1>very very quickly, and if you don't attend to an

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<v Speaker 1>email very quickly, very often the problem gets solved. Another

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<v Speaker 1>thing I will say about email distractions, uh that makes

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<v Speaker 1>it a little bit different, is that email requires focused attention.

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<v Speaker 1>In other words, it requires work because people have to

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<v Speaker 1>very often carefully craft emails, especially if it's two people

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<v Speaker 1>who are colleagues or people who are supervisors or customers clients,

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<v Speaker 1>So you have to be very careful about the language

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<v Speaker 1>you use. And it requires at ten and consequently stress,

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<v Speaker 1>And we find that when we're measuring stress with sensors

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<v Speaker 1>were logging the time that that they spend on email,

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<v Speaker 1>we find a very very interesting relationship. When people go

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<v Speaker 1>on email, stress goes up in real time. They go

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<v Speaker 1>off email, the stress goes down in real time. And

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<v Speaker 1>we control for every possible thing we can think of.

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<v Speaker 1>We control for work, role, and gender and experience and

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<v Speaker 1>all these things that could possibly affect the relationship of

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<v Speaker 1>stress and email, and it's a very robust result. We

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<v Speaker 1>just did a whole episode on email, and I think

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<v Speaker 1>our guest would would definitely agree with you if you have.

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<v Speaker 1>And I'm wondering if you've replicated that with the new

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<v Speaker 1>chat apps that are now out there, Like, yeah, we haven't,

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<v Speaker 1>but that is something that I am planning to do. Yes,

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<v Speaker 1>So right now, a lot of people at work are

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<v Speaker 1>paying a lot of attention to college basketball. Um it's

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<v Speaker 1>that time of year when people spend time betting on

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<v Speaker 1>basketball and watching games, and you often hear employers complain

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<v Speaker 1>about how much time it takes up and how much

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<v Speaker 1>distraction it causes. I'm wondering, is that the kind of

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<v Speaker 1>distraction that is actually possibly good for you because it

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<v Speaker 1>makes people happy and it causes camaraderie. I would say

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<v Speaker 1>it could be good. I would also imagine that this

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<v Speaker 1>kind of distraction is going to be really engaging for

0:14:38.920 --> 0:14:41.480
<v Speaker 1>people in the sense that it's going to be hard

0:14:41.520 --> 0:14:45.360
<v Speaker 1>to pull away. So I mentioned earlier that when people

0:14:45.880 --> 0:14:48.760
<v Speaker 1>go on to social media, we found that they were

0:14:48.800 --> 0:14:53.520
<v Speaker 1>in control of their time. I'm just wondering for these

0:14:53.600 --> 0:14:56.880
<v Speaker 1>kinds of distractions that people are very emotionally involved in,

0:14:57.120 --> 0:15:01.400
<v Speaker 1>like sports, it might be very hard to pull away,

0:15:01.560 --> 0:15:04.080
<v Speaker 1>and it might be hard to go back and do

0:15:04.280 --> 0:15:08.400
<v Speaker 1>work that's probably more Monday. So you should just give

0:15:08.400 --> 0:15:14.080
<v Speaker 1>into it. I think the best strategy is you just

0:15:14.280 --> 0:15:17.640
<v Speaker 1>a lot a certain amount of time to you know,

0:15:18.400 --> 0:15:22.200
<v Speaker 1>go on go online, you know, look at the sports coverage,

0:15:22.840 --> 0:15:25.440
<v Speaker 1>get it out of your system, and then you cut

0:15:25.480 --> 0:15:27.560
<v Speaker 1>it off and then you go back to work. And

0:15:27.920 --> 0:15:30.600
<v Speaker 1>it really does involve discipline, but you've got to cut

0:15:30.600 --> 0:15:33.760
<v Speaker 1>it off because otherwise, uh, it'll be very hard to

0:15:34.520 --> 0:15:39.359
<v Speaker 1>to control. I'm wondering do certain people deal with distractions

0:15:39.400 --> 0:15:41.800
<v Speaker 1>better than others. I know there are people around me

0:15:41.800 --> 0:15:44.320
<v Speaker 1>who seem like they can both be on Twitter all

0:15:44.400 --> 0:15:47.040
<v Speaker 1>day and write a million articles. It seems like they're

0:15:47.040 --> 0:15:49.200
<v Speaker 1>really good at being distracted and getting stuff done. Have

0:15:49.240 --> 0:15:53.560
<v Speaker 1>you found any differences between people and your research. Yeah. So,

0:15:53.840 --> 0:15:58.280
<v Speaker 1>first of all, most people prefer what's called mono chronic work,

0:15:58.840 --> 0:16:02.360
<v Speaker 1>and that means working one task through the completion before

0:16:02.400 --> 0:16:06.160
<v Speaker 1>you start something else. I I am that way, but

0:16:06.440 --> 0:16:09.280
<v Speaker 1>you know, we live in an environment that requires us

0:16:09.320 --> 0:16:12.600
<v Speaker 1>to be what's called poly chronic, which is working on

0:16:13.240 --> 0:16:17.920
<v Speaker 1>different tasks, switching back and forth depending on the priorities, deadlines,

0:16:18.000 --> 0:16:21.680
<v Speaker 1>and so on. Now, there are some people that actually

0:16:21.680 --> 0:16:26.800
<v Speaker 1>prefer polychronic work, so they thrive in an environment where

0:16:26.880 --> 0:16:30.360
<v Speaker 1>they can work on several things at the same time.

0:16:30.960 --> 0:16:33.240
<v Speaker 1>These are the multi taskers we always hear about, right,

0:16:33.880 --> 0:16:39.160
<v Speaker 1>These are the multitaskers extraordinaire who can switch back and forth.

0:16:40.120 --> 0:16:43.720
<v Speaker 1>You can't, you can't physically work on two things at

0:16:43.800 --> 0:16:47.760
<v Speaker 1>the same time. People's attentional resources don't allow that. But

0:16:47.920 --> 0:16:52.920
<v Speaker 1>people can switch their attentional resources back and forth. There's

0:16:53.080 --> 0:16:57.160
<v Speaker 1>there is another thing, though, You asked about differences in people,

0:16:57.920 --> 0:17:02.720
<v Speaker 1>and we did find that people well who spend very

0:17:02.800 --> 0:17:06.880
<v Speaker 1>short attention durations on the computer. In other words, these

0:17:06.920 --> 0:17:13.080
<v Speaker 1>are people that switch really frequently. We looked at personality differences,

0:17:13.119 --> 0:17:17.920
<v Speaker 1>and indeed we found that these people score very high

0:17:18.040 --> 0:17:23.119
<v Speaker 1>on a neuroticism personality trait. They also score high and

0:17:23.200 --> 0:17:28.879
<v Speaker 1>what's called an impulsivity trait, giving way to impulsive behavior,

0:17:29.480 --> 0:17:34.000
<v Speaker 1>and they're all some more susceptible to stress. So there

0:17:34.000 --> 0:17:38.320
<v Speaker 1>there are yes individual differences among people who who do

0:17:38.400 --> 0:17:42.920
<v Speaker 1>switching behavior. I'm wondering if those people have that personality type,

0:17:43.000 --> 0:17:45.560
<v Speaker 1>or they've developed those traits from working in the type

0:17:45.560 --> 0:17:47.640
<v Speaker 1>of job where they have to switch between screens over

0:17:47.680 --> 0:17:49.879
<v Speaker 1>and over again. You basically just diagnosed both of us

0:17:50.080 --> 0:17:57.720
<v Speaker 1>were out. Uh. Well, So neuroticism is believed to be invariant,

0:17:57.800 --> 0:18:00.879
<v Speaker 1>So it's a it's a personality trait that is not

0:18:01.000 --> 0:18:05.080
<v Speaker 1>believed to change very much. The same with impulsivity, So

0:18:05.280 --> 0:18:10.760
<v Speaker 1>people are more or less impulsive. However, people being susceptible

0:18:10.960 --> 0:18:15.240
<v Speaker 1>to stress, this can change. This, This can vary among people,

0:18:15.560 --> 0:18:19.680
<v Speaker 1>among individuals. One day I may be more susceptible than

0:18:19.880 --> 0:18:22.960
<v Speaker 1>another day. I mean, it depends not just on what's

0:18:22.960 --> 0:18:25.399
<v Speaker 1>going on in workplace, but what's going on in my

0:18:25.880 --> 0:18:29.600
<v Speaker 1>personal life. So so yeah, it's it's really a mix

0:18:29.800 --> 0:18:34.439
<v Speaker 1>of inherent traits and things that can vary. So I

0:18:34.480 --> 0:18:36.360
<v Speaker 1>just want to wrap up by asking you whether your

0:18:36.359 --> 0:18:40.160
<v Speaker 1>research has given you any insight into how you handle distractions.

0:18:41.640 --> 0:18:45.840
<v Speaker 1>If anything, it's just made me more aware of how

0:18:46.000 --> 0:18:50.639
<v Speaker 1>distractable I am. I am as much a victim to

0:18:51.080 --> 0:18:57.439
<v Speaker 1>distractions as anyone that I study. I have tried different things.

0:18:57.560 --> 0:19:03.560
<v Speaker 1>I've tried, uh, catching my my email. Uh, in other words,

0:19:03.600 --> 0:19:08.720
<v Speaker 1>looking at just certain times of the day at email. Uh,

0:19:08.760 --> 0:19:12.400
<v Speaker 1>the same with social media, the same with news sites. Uh.

0:19:12.720 --> 0:19:16.440
<v Speaker 1>I have not succeeded very well, I have to admit,

0:19:17.000 --> 0:19:20.280
<v Speaker 1>but but I do find that if I make a

0:19:20.400 --> 0:19:23.520
<v Speaker 1>list at the beginning of the day of what I

0:19:23.560 --> 0:19:28.280
<v Speaker 1>want to accomplish that day, I I generally do quite well.

0:19:29.040 --> 0:19:33.000
<v Speaker 1>So lists can help, and surprisingly they can also help

0:19:33.440 --> 0:19:37.760
<v Speaker 1>keep me on track from from always going to social

0:19:37.760 --> 0:19:41.840
<v Speaker 1>media or news or email. Well, your research is helping

0:19:42.359 --> 0:19:45.200
<v Speaker 1>the rest of us out here in the world fight distraction.

0:19:45.280 --> 0:19:47.440
<v Speaker 1>So we appreciate all the good work you're doing. Thank

0:19:47.480 --> 0:19:56.639
<v Speaker 1>you so much for talking to us. It was my pleasure.

0:19:58.840 --> 0:20:01.040
<v Speaker 1>There seems to be more different kinds of distractions than

0:20:01.080 --> 0:20:03.879
<v Speaker 1>I ever even realized. Like there's a self interruption, and

0:20:03.920 --> 0:20:06.679
<v Speaker 1>then there's being interrupted by somebody else. Like there's so

0:20:06.720 --> 0:20:11.760
<v Speaker 1>many different I'm overwhelmed and distracted by how distracting all

0:20:11.800 --> 0:20:13.919
<v Speaker 1>the different types of distractions are. It does seem to

0:20:13.960 --> 0:20:17.160
<v Speaker 1>confirm my theory a little bit. How there's like different

0:20:17.160 --> 0:20:19.840
<v Speaker 1>types of distractions and my music distraction is a different

0:20:19.880 --> 0:20:22.359
<v Speaker 1>kind of distraction than the Twitter distraction. Yeah, and that

0:20:22.359 --> 0:20:24.399
<v Speaker 1>they are good ones and bad ones, And it's interesting.

0:20:24.480 --> 0:20:26.639
<v Speaker 1>All we hear about is how to get rid of

0:20:26.640 --> 0:20:29.440
<v Speaker 1>distractions like that. There are people who have their whole

0:20:29.520 --> 0:20:32.560
<v Speaker 1>lives too, like our guest last week, Dan r Ellie,

0:20:32.920 --> 0:20:35.000
<v Speaker 1>who made an app so he doesn't check his email,

0:20:35.040 --> 0:20:36.760
<v Speaker 1>And when I heard about his way of life, I

0:20:36.800 --> 0:20:38.800
<v Speaker 1>was like, Wow, I should just do that, and I'm

0:20:38.800 --> 0:20:41.119
<v Speaker 1>going to be so much more productive and happier, and

0:20:41.160 --> 0:20:45.120
<v Speaker 1>I really have like envy. Yeah. But then Gloria Mark's

0:20:45.200 --> 0:20:48.320
<v Speaker 1>research shows that actually people seem to adjust to the

0:20:48.320 --> 0:20:50.680
<v Speaker 1>distractions that they have, so that was kind of reassuring

0:20:50.720 --> 0:20:54.360
<v Speaker 1>to me, Like, you become more efficient as a result

0:20:54.440 --> 0:20:57.520
<v Speaker 1>of having all these distractions, so it's not necessarily a

0:20:57.560 --> 0:21:01.159
<v Speaker 1>productivity cost so much as a stress induce her like,

0:21:01.200 --> 0:21:03.760
<v Speaker 1>her research found that people are just super stressed out

0:21:03.760 --> 0:21:06.080
<v Speaker 1>by all these distractions, and I actually related to that

0:21:06.119 --> 0:21:08.280
<v Speaker 1>now that I think about it, I think, having just

0:21:08.480 --> 0:21:11.960
<v Speaker 1>grown up working with Internet distractions, it's like I can't

0:21:12.280 --> 0:21:14.800
<v Speaker 1>do my work without a certain level of distractions, Like

0:21:14.840 --> 0:21:17.800
<v Speaker 1>I've become like I've worked them into my workflow so much.

0:21:18.520 --> 0:21:22.280
<v Speaker 1>But maybe trying to create a post distraction world for yourself,

0:21:22.359 --> 0:21:24.320
<v Speaker 1>which a lot of people do. They have you know,

0:21:24.640 --> 0:21:29.760
<v Speaker 1>Chrome extensions installed to block certain apps, you're smiling because

0:21:30.200 --> 0:21:32.240
<v Speaker 1>you do this, and you recommended this to me, and

0:21:32.400 --> 0:21:37.760
<v Speaker 1>I wasn't successful at keeping the extension installed. But now

0:21:37.800 --> 0:21:41.200
<v Speaker 1>you can justify this behavior to yourself because maybe sometimes

0:21:41.200 --> 0:21:45.600
<v Speaker 1>distractions happen. And yeah, and if you try to live

0:21:45.640 --> 0:21:48.040
<v Speaker 1>in a sensory deprivation tank and like have a world

0:21:48.080 --> 0:21:50.679
<v Speaker 1>with no distractions in it, I think you're just creating

0:21:50.680 --> 0:21:54.200
<v Speaker 1>this really fragile bubble that as soon as it gets shattered,

0:21:54.240 --> 0:21:57.840
<v Speaker 1>like your your workflows destroyed because you haven't taught yourself

0:21:57.840 --> 0:22:01.720
<v Speaker 1>the coping skills that you need to with distraction. So basically,

0:22:02.080 --> 0:22:05.720
<v Speaker 1>go ahead and watch your march badness. Yeah, take your break,

0:22:06.240 --> 0:22:08.520
<v Speaker 1>enjoy it, and know that if you were doing that,

0:22:08.560 --> 0:22:12.720
<v Speaker 1>you would just be doing something else distracting. And let's

0:22:12.720 --> 0:22:18.879
<v Speaker 1>distract ourselves with some half big takes half fake takes,

0:22:19.359 --> 0:22:21.200
<v Speaker 1>a little bit of housekeeping before we get to our

0:22:21.280 --> 0:22:24.520
<v Speaker 1>half big takes. You can leave a message with your

0:22:24.560 --> 0:22:27.840
<v Speaker 1>half big take by calling two and two six zero

0:22:27.880 --> 0:22:30.960
<v Speaker 1>one six six. This week, a listener called in with

0:22:31.400 --> 0:22:34.199
<v Speaker 1>a story and reaction to our episode about crying at

0:22:34.240 --> 0:22:36.240
<v Speaker 1>work from a couple of weeks ago, and her own

0:22:36.280 --> 0:22:40.080
<v Speaker 1>half big take. Hey, I just heard your podcast about

0:22:40.119 --> 0:22:42.000
<v Speaker 1>how it was okay to cry at work, and it

0:22:42.040 --> 0:22:46.160
<v Speaker 1>made me think of a funny, tragic story that happened

0:22:46.160 --> 0:22:48.600
<v Speaker 1>to me. I had a phase in my life where

0:22:48.600 --> 0:22:50.960
<v Speaker 1>work would make me cry almost every day, like I

0:22:51.040 --> 0:22:54.200
<v Speaker 1>would spend almost an hour a day in the bathroom stall.

0:22:55.080 --> 0:22:56.800
<v Speaker 1>And there was one night where I ended up having

0:22:56.800 --> 0:22:59.040
<v Speaker 1>a panic attack and it wentn't hit in a cube

0:22:59.080 --> 0:23:01.840
<v Speaker 1>for someone that hadn't been there. Because I work second shifts,

0:23:01.840 --> 0:23:07.160
<v Speaker 1>of the entire building, essentially upstairs or downstairs is cleaned out.

0:23:07.200 --> 0:23:09.520
<v Speaker 1>So I ended up going and crying in a cube

0:23:09.560 --> 0:23:14.520
<v Speaker 1>somewhere and someone walked up and found me, and it

0:23:14.600 --> 0:23:18.240
<v Speaker 1>was like the most awkward conversation ever. I'm sitting there

0:23:18.240 --> 0:23:22.000
<v Speaker 1>with tears running down my face, hyper ventilating, just like

0:23:22.040 --> 0:23:26.320
<v Speaker 1>I'm sorry, I'm sorry, I'm sorry, And so she goes, oh, well,

0:23:26.359 --> 0:23:28.320
<v Speaker 1>you did a great job because you scared the crap

0:23:28.359 --> 0:23:32.240
<v Speaker 1>out of me. So yeah, that's my story about crying.

0:23:32.280 --> 0:23:36.040
<v Speaker 1>In case anyone ever had like a major crying incident,

0:23:36.960 --> 0:23:40.560
<v Speaker 1>I can totally relate. And also, my half baked take

0:23:40.960 --> 0:23:43.840
<v Speaker 1>is that I work in an office where for a

0:23:43.920 --> 0:23:47.440
<v Speaker 1>shift and second shift have to share cubicles and desks.

0:23:47.520 --> 0:23:50.439
<v Speaker 1>So my half bake take is that no matter what

0:23:50.520 --> 0:23:53.600
<v Speaker 1>time your shift starts, you shouldn't have to worry about

0:23:53.600 --> 0:23:56.080
<v Speaker 1>your someone sitting in your seat when you come into work.

0:23:57.160 --> 0:24:00.520
<v Speaker 1>And yeah, that's it. Thank you by so much in

0:24:00.560 --> 0:24:02.440
<v Speaker 1>that message that I even came up with my own

0:24:02.480 --> 0:24:05.359
<v Speaker 1>half big take off of her crying story, which is

0:24:05.400 --> 0:24:07.639
<v Speaker 1>that if you work in a really toxic environment, you

0:24:07.640 --> 0:24:10.320
<v Speaker 1>should probably have your crying spot picked out. Um, and

0:24:10.359 --> 0:24:13.280
<v Speaker 1>that's for her half big take. Yeah, if you have

0:24:13.320 --> 0:24:16.840
<v Speaker 1>to share a desk already, you should be extra courteous

0:24:16.920 --> 0:24:19.080
<v Speaker 1>of your co workers if you're in a desk sharing situation,

0:24:19.080 --> 0:24:22.680
<v Speaker 1>because desk sharing situations kind of suck. Yeah, there's they're

0:24:22.760 --> 0:24:27.400
<v Speaker 1>kind of hip now, Yeah, there's hot desking, hoteling, hot desking. Yeah,

0:24:27.440 --> 0:24:30.200
<v Speaker 1>hot desking. It's like when you have their own desk.

0:24:31.560 --> 0:24:34.320
<v Speaker 1>So yeah, tidy up your desk and leave your desk

0:24:34.400 --> 0:24:37.639
<v Speaker 1>on time so that the next shift that seems like

0:24:37.680 --> 0:24:41.280
<v Speaker 1>a reason start to their shift. Becca, what is your

0:24:41.720 --> 0:24:44.320
<v Speaker 1>not fully fleshed out thought that you'd like to share

0:24:44.359 --> 0:24:47.760
<v Speaker 1>with the world. So there's some sad news that we

0:24:47.800 --> 0:24:51.760
<v Speaker 1>need to share that Sam Grobart, who was taking over

0:24:51.800 --> 0:24:54.399
<v Speaker 1>while you were on maternity leave, has moved on to

0:24:54.480 --> 0:24:57.680
<v Speaker 1>a new job, but he inspired me in so many ways,

0:24:58.119 --> 0:25:01.160
<v Speaker 1>but also for this half big take and that if

0:25:01.200 --> 0:25:03.600
<v Speaker 1>you are starting a new job you should be a

0:25:03.640 --> 0:25:06.560
<v Speaker 1>little bit scared. I'm with that, Okay, go on, And

0:25:06.680 --> 0:25:08.720
<v Speaker 1>I think it's like, you know, if you're leaving a

0:25:08.800 --> 0:25:10.320
<v Speaker 1>job that you I think if you're leaving a job

0:25:10.320 --> 0:25:13.080
<v Speaker 1>you like, which I think Sam liked it here, it's

0:25:13.080 --> 0:25:15.920
<v Speaker 1>different if you're like leaving a toxic environment and you're

0:25:15.960 --> 0:25:17.080
<v Speaker 1>just like trying to get out. But if you're like

0:25:17.240 --> 0:25:19.680
<v Speaker 1>choosing to move on, I think like there should be

0:25:19.720 --> 0:25:21.439
<v Speaker 1>a little bit of fear because or else maybe it

0:25:21.440 --> 0:25:23.600
<v Speaker 1>wasn't the right decision. You shouldn't move on to something

0:25:23.640 --> 0:25:27.199
<v Speaker 1>more comfortable. Fear means you're taking a risk. Yeah, and

0:25:27.320 --> 0:25:29.800
<v Speaker 1>risks are good. And if you're happy and comfortable and

0:25:29.840 --> 0:25:31.040
<v Speaker 1>you know it's just going to be a piece of

0:25:31.040 --> 0:25:33.600
<v Speaker 1>cake job, then yeah, why are you even doing it?

0:25:33.720 --> 0:25:37.160
<v Speaker 1>I guess that's like the weird, ambitious persons warped version

0:25:37.200 --> 0:25:39.560
<v Speaker 1>of working. I will tell you that before I started

0:25:39.760 --> 0:25:43.119
<v Speaker 1>my job here, I took a week off between leaving

0:25:43.119 --> 0:25:44.520
<v Speaker 1>my old job and starting here. I thought I was

0:25:44.520 --> 0:25:46.440
<v Speaker 1>going to have like a staycation and get lots of

0:25:46.440 --> 0:25:48.440
<v Speaker 1>stuff downe around the house, and that whole week was

0:25:48.520 --> 0:25:51.800
<v Speaker 1>ruined because I was just racked with anxiety about starting

0:25:51.960 --> 0:25:53.920
<v Speaker 1>this new job. And look at you now, so obviously

0:25:53.960 --> 0:25:56.840
<v Speaker 1>it's a great job, because I was so nervous about

0:25:56.920 --> 0:26:00.560
<v Speaker 1>exactly why I started. Anyway, what's your happy to take?

0:26:01.359 --> 0:26:05.159
<v Speaker 1>My half? Big take is a troubling phenomenon that seems

0:26:05.160 --> 0:26:07.320
<v Speaker 1>to be becoming more and more common in my office life.

0:26:07.960 --> 0:26:14.200
<v Speaker 1>I have virtual friendships with people that I work with

0:26:14.560 --> 0:26:18.600
<v Speaker 1>that are not matched by my I r L relationship

0:26:18.640 --> 0:26:22.159
<v Speaker 1>with them. So like, either on chat or on Twitter,

0:26:23.080 --> 0:26:25.600
<v Speaker 1>I communicate with these people and we like yuck it up,

0:26:25.960 --> 0:26:29.680
<v Speaker 1>like there's lots of jokes, we say witticisms to each other,

0:26:29.840 --> 0:26:32.240
<v Speaker 1>and then we like pass each other in the office

0:26:32.280 --> 0:26:34.959
<v Speaker 1>and barely even acknowledge each other. I just it's like

0:26:35.080 --> 0:26:37.000
<v Speaker 1>there are some people that I'm not even sure they

0:26:37.080 --> 0:26:39.919
<v Speaker 1>would know who I am if they saw me, but

0:26:40.000 --> 0:26:42.880
<v Speaker 1>on Twitter like we're best. But I have a lot

0:26:42.880 --> 0:26:45.840
<v Speaker 1>of thoughts about this. One is that some people are

0:26:45.920 --> 0:26:49.679
<v Speaker 1>just really awkward in person and they do better online.

0:26:50.080 --> 0:26:53.040
<v Speaker 1>But also that I do believe that chat friendships are

0:26:53.040 --> 0:26:55.040
<v Speaker 1>real friendships. That's what I was going to ask, because

0:26:55.080 --> 0:26:57.359
<v Speaker 1>I get pleasure out of them. I feel like I

0:26:57.400 --> 0:26:59.920
<v Speaker 1>know these people better. And then it's like I walk

0:27:00.080 --> 0:27:02.920
<v Speaker 1>up to them and I'm like, yeah, how you try?

0:27:03.119 --> 0:27:05.159
<v Speaker 1>Do you try to be friends? Because I think you

0:27:05.160 --> 0:27:07.320
<v Speaker 1>should try? How far do I have to go to try?

0:27:07.400 --> 0:27:09.840
<v Speaker 1>I don't know enough to tar it's out loud, mhm.

0:27:09.920 --> 0:27:11.840
<v Speaker 1>It seems like a lot of work. I think I'll

0:27:11.880 --> 0:27:14.119
<v Speaker 1>just stick to the Twitter. This isn't so much a

0:27:14.119 --> 0:27:17.520
<v Speaker 1>half big take as like a little therapy sash. Yeah.

0:27:18.119 --> 0:27:23.120
<v Speaker 1>I just I get real pleasure out of the online repartee,

0:27:23.440 --> 0:27:25.639
<v Speaker 1>and then I expected to translate into real life and

0:27:25.680 --> 0:27:28.359
<v Speaker 1>then I feel like I'm missing something when it doesn't

0:27:28.520 --> 0:27:30.240
<v Speaker 1>so me. My half big take on your half big

0:27:30.280 --> 0:27:33.399
<v Speaker 1>take is it's okay to just have online friendships. Okay,

0:27:33.400 --> 0:27:36.440
<v Speaker 1>thank you for that permission. This has been half big takes,

0:27:39.040 --> 0:27:42.440
<v Speaker 1>half fake takes. Thank you for listening to game Plan.

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<v Speaker 1>I'm on Twitter at Francesca today and I'm at RZ

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<v Speaker 1>Greenfield and you can tweet your half bag takes two

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<v Speaker 1>at game Plan, or you can call into our super

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<v Speaker 1>awesome hotline at two and two six seven zero one

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<v Speaker 1>six six. If you like our show, please go to

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<v Speaker 1>iTunes or wherever you get your podcasts, rate review, subscribe,

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<v Speaker 1>leaving your reviews really really helps. And while you're there,

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<v Speaker 1>check out our fellow Bloomberg podcast, Decrypted. It's all about

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<v Speaker 1>technology stuff. This show was produced by Liz Smith and

0:28:12.600 --> 0:28:15.359
<v Speaker 1>Magnus Hendrickson. The head of podcast is Alec McCabe and

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<v Speaker 1>we'll see you next week. Bye. I hope that on

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<v Speaker 1>the credits of the episode I get credit for UM

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<v Speaker 1>tried to un pressing