1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui Away now offering free remote 2 00:00:02,880 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:09,000 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:16,960 Speaker 1: Uyowa dot com or call away. All right, it's time 6 00:00:17,000 --> 00:00:19,360 Speaker 1: for your phone tap. And you know those people who 7 00:00:19,360 --> 00:00:21,800 Speaker 1: come into work and they spend the majority of their 8 00:00:21,880 --> 00:00:28,560 Speaker 1: day doing their own personal things and not actually working. Again, 9 00:00:29,000 --> 00:00:31,600 Speaker 1: I'm not looking at anybody in this room right now. 10 00:00:31,720 --> 00:00:35,360 Speaker 1: You know who you are. Well, what if someone took 11 00:00:35,440 --> 00:00:38,520 Speaker 1: that to the extreme? Okay? And his name was Terry 12 00:00:38,680 --> 00:00:41,280 Speaker 1: and he worked at a bank? Okay, okay. How would 13 00:00:41,320 --> 00:00:43,640 Speaker 1: a customer feel if Terry was on a call with 14 00:00:43,720 --> 00:00:48,720 Speaker 1: them but was busy doing something else for Terry and 15 00:00:48,880 --> 00:00:52,960 Speaker 1: not for the customer. How would she react? Probably angry 16 00:00:53,040 --> 00:00:55,520 Speaker 1: and not not. Well. Well, we're about to find out, 17 00:00:55,520 --> 00:00:58,280 Speaker 1: because that's what happens in your brand new phone tap. 18 00:00:59,000 --> 00:01:09,640 Speaker 1: Let's do it right now. He's another much the twenty. Hello, Hi, 19 00:01:09,840 --> 00:01:12,720 Speaker 1: this is Terry calling from you bank. I'm looking to 20 00:01:12,720 --> 00:01:17,160 Speaker 1: speak with on Olivia. This is she, Hi, Olivia. The 21 00:01:17,200 --> 00:01:20,000 Speaker 1: reason for my call today was that we received an 22 00:01:20,080 --> 00:01:24,520 Speaker 1: email from you regarding our transaction that did not go through. Yeah, 23 00:01:24,959 --> 00:01:27,600 Speaker 1: I've deposited a few checks on Tuesday. I saw that 24 00:01:27,680 --> 00:01:31,000 Speaker 1: like one wasn't showing up in my account. Okay, well, 25 00:01:31,120 --> 00:01:32,840 Speaker 1: just let me log on real quick and see if 26 00:01:32,840 --> 00:01:35,399 Speaker 1: I can help you with that. All right, okay, thanks 27 00:01:35,440 --> 00:01:38,800 Speaker 1: so much. All right, here, let me take a look here. Okay, 28 00:01:38,800 --> 00:01:43,600 Speaker 1: this is the account ending in zero four? Is that correct? Um? 29 00:01:43,760 --> 00:01:46,040 Speaker 1: That's correct? Okay, great, let me just take a look 30 00:01:46,040 --> 00:01:52,000 Speaker 1: at that, all right, Um, logging and check it out. Okay, okay, 31 00:01:52,120 --> 00:01:59,280 Speaker 1: excuse me? Yes, yes, hello, yeah, um? What's going on? Oh? 32 00:01:59,320 --> 00:02:03,320 Speaker 1: I'm just multi tasking. Is there a problem? No, I 33 00:02:03,440 --> 00:02:07,120 Speaker 1: just it's just just loud. I'm sorry about that, Olivia. 34 00:02:07,160 --> 00:02:09,760 Speaker 1: I'm gonna try to lower my voice for you. Okay, 35 00:02:09,840 --> 00:02:13,000 Speaker 1: So where were we? I'm seeing the one check was 36 00:02:13,040 --> 00:02:18,040 Speaker 1: deposited last week for sixty dollars? Is that correct? Yeah? Yeah, 37 00:02:18,080 --> 00:02:22,240 Speaker 1: I'm sorry? What was it correct yet? Are you saying yes? 38 00:02:22,400 --> 00:02:25,119 Speaker 1: Are you saying no? The noise? I can't talk over 39 00:02:25,160 --> 00:02:27,520 Speaker 1: the noise? Can you speak up? Please? Oh my god, 40 00:02:27,560 --> 00:02:30,280 Speaker 1: I don't understand what's going on. I'm sorry. I thought 41 00:02:30,320 --> 00:02:34,760 Speaker 1: I mentioned it before. I'm multitasking. Multitasking. It sounds like 42 00:02:34,800 --> 00:02:37,640 Speaker 1: you're gonna kitchen with a blender. Oh no, I just 43 00:02:37,639 --> 00:02:41,240 Speaker 1: brought my blender into work with me. What. I'm actually 44 00:02:41,240 --> 00:02:43,960 Speaker 1: hosting a little dinner party tonight, a little shin dig 45 00:02:44,000 --> 00:02:46,320 Speaker 1: between me and my friends. And you know how they 46 00:02:46,320 --> 00:02:49,160 Speaker 1: say there aren't enough hours in the day. Oh all right, 47 00:02:49,200 --> 00:02:50,560 Speaker 1: I'm just trying to get ahead of it so that 48 00:02:50,639 --> 00:02:53,320 Speaker 1: i'm ready when I go home. This is crazy. I mean, 49 00:02:53,320 --> 00:02:55,520 Speaker 1: did your bosses know that you're doing this? So you're like, 50 00:02:55,840 --> 00:02:58,040 Speaker 1: I don't think they do. And I would love to 51 00:02:58,080 --> 00:03:00,560 Speaker 1: chat about this more, honestly, Olivia, but I'm running out 52 00:03:00,560 --> 00:03:02,960 Speaker 1: of time. I've got to prepare the saziki sauce. I cannot. 53 00:03:03,200 --> 00:03:06,920 Speaker 1: Let's just continue, Let's keep going with our call here. Okay, God, 54 00:03:06,919 --> 00:03:10,919 Speaker 1: this is crazy, but you should know here at bank, 55 00:03:11,120 --> 00:03:15,960 Speaker 1: the customer is the first priority. Annoying you, I am multitasking. 56 00:03:16,440 --> 00:03:22,639 Speaker 1: You are the first and most important task I have. Okay, okay, Olivia, 57 00:03:23,120 --> 00:03:26,959 Speaker 1: what's that hurried off? Oh? Perfect timing? I just finished. 58 00:03:28,440 --> 00:03:32,600 Speaker 1: Let me just get a little taste here. M I 59 00:03:32,600 --> 00:03:34,880 Speaker 1: cannot deal with this. I can't let just ask Olivia. 60 00:03:35,000 --> 00:03:36,720 Speaker 1: I'm sorry to interrupt you. But can I ask you 61 00:03:36,760 --> 00:03:39,400 Speaker 1: a quick question? I called about my account. Why am 62 00:03:39,440 --> 00:03:42,960 Speaker 1: I answering your questions? Okay, I'm having a charcouterie board 63 00:03:43,080 --> 00:03:45,320 Speaker 1: and I'm just wondering what kind of cheese other than 64 00:03:45,360 --> 00:03:48,640 Speaker 1: Brian Guda would you have? Dude, I don't care about that. Okay, 65 00:03:48,680 --> 00:03:50,320 Speaker 1: I don't care what the cheese is. I care about 66 00:03:50,320 --> 00:03:53,080 Speaker 1: my account. That's why I call. Okay, maybe I should do. Goat, 67 00:03:53,960 --> 00:03:56,760 Speaker 1: give me your supervisor. This is ridiculous. I need your supervisor. 68 00:03:58,800 --> 00:04:02,760 Speaker 1: Oh what did it happen? Holy? I think I just 69 00:04:02,800 --> 00:04:04,960 Speaker 1: cut the tip of my pinky all Oh my gosh, 70 00:04:05,200 --> 00:04:08,320 Speaker 1: I can't find it. Oh my god. Okay, I think 71 00:04:08,320 --> 00:04:11,080 Speaker 1: it's I think it fell into the salsa dip. Well, 72 00:04:11,240 --> 00:04:14,280 Speaker 1: you shouldn't be cooking while you're working, dumb At. It's okay, 73 00:04:14,280 --> 00:04:17,000 Speaker 1: I'm a professional. Okay, just keep talking to me about 74 00:04:17,040 --> 00:04:20,119 Speaker 1: your account. Okay, what were we saying? You'king the hospital, dude. 75 00:04:20,200 --> 00:04:21,800 Speaker 1: But before you do that, go pull me on with 76 00:04:21,839 --> 00:04:24,520 Speaker 1: a supervisor right now. No, I can't do that, Olivia, 77 00:04:24,560 --> 00:04:27,360 Speaker 1: because I don't work for the bank. Yeah, I work 78 00:04:27,400 --> 00:04:31,320 Speaker 1: at a radio station. What are you I'm talking about, Olivia? 79 00:04:31,320 --> 00:04:34,520 Speaker 1: That this is actually a joke. Why are you talking about? 80 00:04:34,800 --> 00:04:37,159 Speaker 1: My name's actually Jeffrey from the radio show Broken Jeffrey 81 00:04:37,160 --> 00:04:38,960 Speaker 1: in the Morning. I'm doing a phone tap on you. 82 00:04:39,240 --> 00:04:43,000 Speaker 1: Oh my gosh. Your sister Kendall set you up. She 83 00:04:43,120 --> 00:04:45,599 Speaker 1: told us your bank account number from your last statement 84 00:04:45,760 --> 00:04:47,520 Speaker 1: and she wanted to play a joke on you. Oh 85 00:04:47,600 --> 00:04:51,360 Speaker 1: my gosh, she's a dead woman. I can knot you 86 00:04:51,360 --> 00:04:54,000 Speaker 1: really believe I brought my blender to work with me. Dude, 87 00:04:54,000 --> 00:04:55,599 Speaker 1: it it's like, it sounds so real. I thought I 88 00:04:55,640 --> 00:04:58,240 Speaker 1: was watching an episode of Food Network. I am quite 89 00:04:58,240 --> 00:05:00,640 Speaker 1: the chef, I must say, Oh my god. But if 90 00:05:00,640 --> 00:05:03,039 Speaker 1: you're free tonight, though, you should definitely swing by my 91 00:05:03,080 --> 00:05:07,800 Speaker 1: dinner party try out my special salsa dip. I added 92 00:05:07,800 --> 00:05:15,799 Speaker 1: a secret and greedy no No wake Up every morning 93 00:05:15,800 --> 00:05:18,840 Speaker 1: with foone taps weekday mornings on the twenties Holy On 94 00:05:19,080 --> 00:05:20,400 Speaker 1: Moving ninety two point five