WEBVTT - Didn't See That Coming: LifeLock Unlocked 0:00:00.520 --> 0:00:05.520 Ridiculous crime is a production of iHeartRadio Elizabeth. Nothing much, 0:00:05.600 --> 0:00:07.880 you know, it's ridiculous. Oh man, I'm waiting to see 0:00:07.880 --> 0:00:09.320 you because I had something for you that I need 0:00:09.440 --> 0:00:15.000 him explaining. Okay, all right, so Finland the country. Nothing 0:00:15.080 --> 0:00:17.880 ridiculous about that, No, totally reasonable. Right. But there's this 0:00:17.960 --> 0:00:20.400 town called Sabin Lena. You ever heard of this? Nope? 0:00:20.480 --> 0:00:24.800 They have something called the Mobile Phone Throwing Championship. Yeah. Yeah, 0:00:24.960 --> 0:00:28.040 So contestants who I hope to be one day, I'm 0:00:28.040 --> 0:00:31.240 going to go do this. They are encouraged and I quote, 0:00:31.240 --> 0:00:33.680 to choose the phone that best fits to his or 0:00:33.680 --> 0:00:35.839 her hand or looks the nicest. This is according to 0:00:35.880 --> 0:00:38.159 the official website for the sport. Okay, and then they 0:00:38.200 --> 0:00:41.159 are told that there are quote clearly two parties in this. 0:00:41.280 --> 0:00:44.400 Some believe that the heavier phones fly further than lighter ones, 0:00:44.440 --> 0:00:47.080 and others think just the opposite. M Now, I don't 0:00:47.080 --> 0:00:49.040 have opinions about heavier or lighter. I just want to 0:00:49.080 --> 0:00:51.680 chuck a phone and be able to compete. Yeah, yeah, 0:00:51.720 --> 0:00:53.519 that's for me. I mean, how many times do you 0:00:53.560 --> 0:00:55.000 drive when you're out of your car? Like I could 0:00:55.040 --> 0:00:58.640 totally fling this thing. It's just me, Okay, I don't know. 0:00:59.240 --> 0:01:00.880 There's a part of me that thinks I would want 0:01:00.920 --> 0:01:03.720 that no Kia brick. Yeah, and like I think I 0:01:03.720 --> 0:01:06.560 could hurl that pretty far. Shop at that some of 0:01:06.600 --> 0:01:10.360 those big smartphones like the big Apple or like the 0:01:10.360 --> 0:01:13.119 other ones that are just like kind of like small iPad, 0:01:13.560 --> 0:01:16.080 you could throw it like a frisbee. I think you're 0:01:16.080 --> 0:01:18.360 gonna get too much surface area and it's gonna flail out. 0:01:18.440 --> 0:01:20.600 I think you want like either one of those like razors, 0:01:20.680 --> 0:01:23.200 or like one of those bricks, right you got masked 0:01:23.240 --> 0:01:26.640 holding together, or else like something real slight. Yeah. Anyway, 0:01:26.520 --> 0:01:28.440 the idea is you want to throw it to if 0:01:28.440 --> 0:01:31.520 you're going to really compete. Three hundred and twenty feet 0:01:31.760 --> 0:01:34.680 is the record so far. Wow, that's serious. That's ninety 0:01:34.720 --> 0:01:38.520 seven meters or almost ninety eight meters. Yeah, so I 0:01:38.840 --> 0:01:41.080 almost a football field, Am I correct in that? Yeah? 0:01:41.080 --> 0:01:43.520 So if you hear noise next time you come to headquarters, 0:01:43.680 --> 0:01:46.399 it's just me out back practicing. So I'll have like 0:01:46.400 --> 0:01:48.440 a bucket of phones and just be hitting a fence. 0:01:49.680 --> 0:01:51.920 That's what that is. In case you hear that, it's 0:01:51.920 --> 0:01:56.160 me and the boys bopping. That is ridiculous. Okay, I thought, So, 0:01:56.560 --> 0:01:59.400 do you know what else is ridiculous? No baiting people 0:01:59.400 --> 0:02:17.440 into stealing your identity and then being surprised when they do. Wait, okay, 0:02:24.000 --> 0:02:27.480 this is ridiculous crime. A podcast about absurd and outrageous 0:02:27.560 --> 0:02:32.359 capers heist cause it's always nine murder free and one 0:02:33.320 --> 0:02:37.880 ridiculous zen Elizabeth, I know you've posed as someone else before, 0:02:38.720 --> 0:02:40.760 but if you have, you ever had you someone steal 0:02:40.840 --> 0:02:44.239 your identity? Not that I'm aware of. Okay, Um, I 0:02:44.320 --> 0:02:47.160 had a sort of identity theft, but not really okay. 0:02:47.480 --> 0:02:51.120 So years ago I started getting emails from Instagram with 0:02:51.200 --> 0:02:54.320 links to reset my password, but I hadn't attempted to 0:02:54.360 --> 0:02:56.200 do such a thing. So this went on for a 0:02:56.200 --> 0:02:58.720 couple of months and it stopped. Um, I feel like 0:02:58.760 --> 0:03:01.399 Instagram used to, or maybe still does, tell you where 0:03:01.440 --> 0:03:04.880 the attempted log in was from. Sounds familiar, right, So 0:03:05.000 --> 0:03:07.760 somehow I found out that the attempts were coming from Colorado, 0:03:08.320 --> 0:03:11.520 so that was weird. Every now and then I'd get 0:03:11.560 --> 0:03:15.840 email newsletters from politicians or car dealerships in Colorado, so 0:03:15.880 --> 0:03:18.440 I would just unsubscribe. Move on. I like to keep 0:03:18.440 --> 0:03:22.799 a clean inbox. In box zero huh, Yeah, fast forward 0:03:22.800 --> 0:03:25.320 to about two years ago. I started getting tons of 0:03:25.360 --> 0:03:28.720 emails about applications to various colleges in the Mountain region, 0:03:29.240 --> 0:03:31.240 and then a few that were a little farther afield. 0:03:32.200 --> 0:03:35.720 These were automated replies to request for information from someone 0:03:35.840 --> 0:03:39.680 using my email address, they had to actively go sign up. 0:03:39.880 --> 0:03:42.440 I was getting like fifty a week. It's a lot, 0:03:42.760 --> 0:03:45.480 and it was annoying. So some of the emails were 0:03:45.480 --> 0:03:48.560 directed at parents of prospective students, which made me think 0:03:48.600 --> 0:03:51.840 that maybe someone's mom had like forgotten her email address, 0:03:52.200 --> 0:03:54.480 forgotten their child's email, yeah, and that it was like 0:03:54.560 --> 0:03:57.720 theirs was deceptively close to mine or something. So whatever, 0:03:58.120 --> 0:04:00.400 the email stopped and I figured that she had got 0:04:00.400 --> 0:04:03.040 into college, and you know, congratulations to them and their 0:04:03.080 --> 0:04:06.560 impending student debt. I also I got an email from 0:04:06.560 --> 0:04:10.240 an urgent care clinic in Denver confirming a COVID test. Nice, 0:04:10.360 --> 0:04:12.240 so I hope they didn't get the vidis, but like, 0:04:12.760 --> 0:04:15.480 we'll see. So then something super weird happened. A couple 0:04:15.480 --> 0:04:18.880 of months ago, I got an email congratulating me on 0:04:18.960 --> 0:04:22.880 listing my house for sale in Denver from a storage company. Okay, 0:04:23.040 --> 0:04:26.279 and it included the address of the supposed house. Oh wow. 0:04:26.480 --> 0:04:29.359 So I looked up the listing and I emailed the 0:04:29.400 --> 0:04:34.599 listing agent special Detective Yes, and I told him my story, 0:04:34.600 --> 0:04:36.560 and I asked him to contact the client for me, 0:04:36.600 --> 0:04:38.279 because I thought, once and for all, I have to 0:04:38.320 --> 0:04:41.840 tell this woman, your email address is not my challenge. 0:04:41.880 --> 0:04:43.880 You finally got a chance to connect, right, And so 0:04:44.000 --> 0:04:47.600 I get an email from the other Elizabeth Dutton like 0:04:47.640 --> 0:04:50.120 an hour later, and it was wild from the set 0:04:50.160 --> 0:04:54.680 of the TV show. Sorry, oh, that's a whole other story. 0:04:55.600 --> 0:04:58.640 She doesn't go by Elizabeth, she never has. Oh not 0:04:58.760 --> 0:05:01.960 the show. My god, we're here with Beth Dutton. Still, 0:05:02.040 --> 0:05:06.880 I'm sorry. No, No, what's it called a Yellowstone? Yeah? No, 0:05:07.240 --> 0:05:10.320 she goes by her middle name and always has so 0:05:10.360 --> 0:05:13.279 she doesn't have anything. And it's not Clyde. No, she 0:05:13.320 --> 0:05:16.360 doesn't have anything in Elizabeth Dutton, right, And our emails 0:05:16.400 --> 0:05:20.520 are nowhere close to each other. So her kids, like, 0:05:20.560 --> 0:05:22.680 they went to college around the time I was getting 0:05:22.680 --> 0:05:24.839 the emails, but they went back east. They didn't stay 0:05:24.880 --> 0:05:27.839 in the region. And one of her kids also drives 0:05:27.880 --> 0:05:30.080 the same make of car that I was getting oil 0:05:30.160 --> 0:05:33.159 change reminders from in Colorado, but they didn't buy it. 0:05:33.160 --> 0:05:34.800 At the dealership and they never took it to that 0:05:34.839 --> 0:05:38.400 dealership for service. Wait, what, it's weird. She and I 0:05:38.440 --> 0:05:40.760 are still stumped about it to this day. So there's 0:05:40.800 --> 0:05:44.120 a third Elizabeth Dutton out there, we guess in Colorado, 0:05:44.520 --> 0:05:46.920 both of you. But why would it go to her 0:05:47.120 --> 0:05:50.400 her address? Her home address was listed on the email 0:05:50.440 --> 0:05:53.520 to me. Well, have an idea for that. Yeah, that 0:05:53.560 --> 0:05:56.880 could have been automated where he went with the Elizabeth 0:05:56.960 --> 0:05:59.840 Dutton address, like it could have been the system it 0:06:00.040 --> 0:06:02.800 self kicked in the address like an autocomplete. So I 0:06:02.800 --> 0:06:04.760 can see how they could go to the wrong address. 0:06:04.800 --> 0:06:06.240 But she'd have to be in the same system, so 0:06:06.279 --> 0:06:08.080 you'd have to have so that system would be your 0:06:08.080 --> 0:06:10.640 two Duttons. I guess maybe it's weird. I don't know, 0:06:10.720 --> 0:06:12.440 that's super weird. And the fact that they have the 0:06:12.480 --> 0:06:15.840 same cars and we're sure she wasn't lying to you, 0:06:15.880 --> 0:06:18.800 well maybe, I mean, there's no reason for her. I 0:06:18.839 --> 0:06:22.080 asked her if people asked her if she's related to 0:06:22.120 --> 0:06:24.960 the Duttons on Yellowstone. Oh, you got to have that moment. 0:06:25.040 --> 0:06:28.000 The dutt No, because she doesn't go by Elizabeth and I, 0:06:28.200 --> 0:06:29.960 you know, so they don't do the last name, it 0:06:30.000 --> 0:06:32.440 actually has to be Elizabeth. They're like, I don't hear 0:06:32.480 --> 0:06:35.279 it otherwise. Yeah, I suppose, but like I think have 0:06:35.360 --> 0:06:38.599 I said on here before about how people asked me 0:06:38.640 --> 0:06:40.160 about it all the time and they think it's like 0:06:40.279 --> 0:06:42.839 real family that are you related to the Duttons? Like, yeah, 0:06:42.839 --> 0:06:48.120 like it's a real we were not ranchers. When I 0:06:49.200 --> 0:06:52.039 asked you if you're related to Rock Dutton, the actor 0:06:52.240 --> 0:06:54.800 you know from Charles Dutton, Yeah, from The Rock And 0:06:54.880 --> 0:06:56.480 I was like, are you related to Rock Dutton? And 0:06:56.560 --> 0:06:58.720 you would invite that Rock was the show and Charles 0:06:58.839 --> 0:07:00.960 Dutton was the actor. It's I don't I get it, 0:07:01.080 --> 0:07:03.160 you know, it's difficult. Well that's when I was also 0:07:03.200 --> 0:07:06.000 going by Rock Yeah, that was really the Rock Dotton 0:07:06.040 --> 0:07:08.000 at AOL dot com. Yeah. I was like, this is 0:07:08.040 --> 0:07:10.040 just all kinds of confusing, and with a que I 0:07:10.120 --> 0:07:14.800 was like, okay, Rock, Well, um, so anyway, she and 0:07:14.800 --> 0:07:18.040 I are stumped. Someone else is like stealing our identities 0:07:18.040 --> 0:07:21.240 but not really, but there was no borrowing them lightly right? 0:07:21.960 --> 0:07:24.960 Was it like traditional identity theft? You know? There was 0:07:25.000 --> 0:07:29.480 a prolific identity thief named Philip Cummings in two thousand 0:07:29.520 --> 0:07:31.960 and four. He pleaded guilty to what was pretty much 0:07:31.960 --> 0:07:34.840 the largest identity theft case in the history of the 0:07:34.920 --> 0:07:38.960 United States. UM he worked for Telidata Communications in New 0:07:39.040 --> 0:07:41.840 York running credit checks and can we stop for one 0:07:41.880 --> 0:07:45.320 second and talk about how bogus credit scores and credit 0:07:45.360 --> 0:07:48.240 reports are. Oh yeah, I mean that's like something they invented. 0:07:48.280 --> 0:07:49.880 And everyone was like, yeah, well, pretend this is a 0:07:49.960 --> 0:07:52.200 real deal. The FICO score only goes back to like 0:07:52.320 --> 0:07:58.320 nineteen eighty nine. Yeah, it sustains total economic inequality, and 0:07:58.400 --> 0:08:02.760 it's a poor indicator of for something. It's inaccurate totally. Plus, 0:08:02.800 --> 0:08:05.120 people use game you can play. I mean, it's it's 0:08:05.120 --> 0:08:07.680 not real. It's not like a People use it for 0:08:07.720 --> 0:08:10.840 things unrelated to credit, like job applications, and you get 0:08:10.840 --> 0:08:13.600 punished for not having enough credit cards or not having 0:08:13.640 --> 0:08:16.000 credit cards. I didn't have I didn't use credit cards 0:08:16.000 --> 0:08:18.160 for a decade. I didn't have any credit and so 0:08:18.280 --> 0:08:19.760 I didn't have a credit score. So I would go 0:08:19.760 --> 0:08:22.640 in places they didn't have enough information to tabulate a 0:08:22.680 --> 0:08:24.600 credit score for me, so I couldn't do anything because 0:08:24.600 --> 0:08:26.320 they're like it was like I was a five year old. 0:08:26.360 --> 0:08:28.080 I had just no credit. Well, and if you if 0:08:28.120 --> 0:08:30.440 too many people run a report, it affects the number. 0:08:30.480 --> 0:08:33.480 Oh really yeah, I say this as someone with near 0:08:33.559 --> 0:08:36.600 a near perfect credit score. I think it's garbage anyway. 0:08:36.960 --> 0:08:39.880 So this dude he used his access to steal the 0:08:39.960 --> 0:08:43.520 passwords of more than thirty thousand customers, and then he 0:08:43.559 --> 0:08:46.320 sold those to criminals, and the criminals in turn led 0:08:46.360 --> 0:08:48.280 everyone drive. I like picturing him in like a park 0:08:48.360 --> 0:08:50.880 trying to like sell them one at a time, little 0:08:50.880 --> 0:08:57.439 scraps of last post it all told though, they got 0:08:57.440 --> 0:08:59.679 about fifty to one hundred million dollars out of these 0:08:59.679 --> 0:09:03.439 thirty thousand people. Wow, yeah, he soaked them. Then there 0:09:03.600 --> 0:09:10.640 was Abraham Abdulla. He found sensitive information like addresses, data burr, 0:09:10.800 --> 0:09:14.920 social security numbers, phone numbers for people like Oprah, Steven Spielberg, 0:09:14.920 --> 0:09:18.360 Warren Buffett, and then he would submit change of address 0:09:18.400 --> 0:09:21.840 forms and have their mail sent to him. And then 0:09:21.840 --> 0:09:23.920 that gave him access to stuff like credit cards and 0:09:23.920 --> 0:09:27.800 base statements, right, and postcards. And it's like, oh, that's 0:09:27.800 --> 0:09:31.400 what Gail said. I think that's why the post office 0:09:31.960 --> 0:09:34.720 takes a little small credit card charge now, Like if 0:09:34.760 --> 0:09:37.319 you do a change of address, Yeah, I moved recently, 0:09:37.320 --> 0:09:38.880 and like I had to do that and you have 0:09:38.880 --> 0:09:40.840 to give him a credit. I think they charge it 0:09:40.840 --> 0:09:43.360 and it charges back whatever I took pay attention. But 0:09:43.440 --> 0:09:47.080 so that that's fill it out online. Yeah. Another good 0:09:47.080 --> 0:09:49.920 one is what happened to this guy Cody Nipe in 0:09:50.000 --> 0:09:54.000 twenty twenty one. He had just closed down his hookah bar, 0:09:54.160 --> 0:09:57.880 tea room and board game business and didn't work no, 0:09:58.520 --> 0:10:01.640 and he hated. He needed to a ride to be 0:10:01.720 --> 0:10:05.160 able to deliver for door Dash and Grubhub. Okay, you 0:10:05.160 --> 0:10:08.400 know where this was, oddly enough, Colorado interesting center of 0:10:08.440 --> 0:10:11.720 all identity coming full circle. So he saw a car 0:10:11.760 --> 0:10:14.920 that he liked on Facebook marketplace as one does, that's 0:10:14.920 --> 0:10:17.600 where you shot for cars, and he contacted the seller. 0:10:18.360 --> 0:10:20.520 They met up, Cody took the car for a spin, 0:10:20.600 --> 0:10:23.960 and then they agreed on a price thirty five. Cody 0:10:24.000 --> 0:10:26.400 paid cash, The seller hands over the title and the 0:10:26.480 --> 0:10:30.240 key seller takes off in an uber. Cody drives his 0:10:30.320 --> 0:10:34.520 sweet little new to him Yaris home me. A week later, 0:10:34.800 --> 0:10:37.120 Cody goes to the DMV to register the car and 0:10:37.160 --> 0:10:41.200 he's told it's stolen. Cody, your car stolen. He's like, no, 0:10:41.240 --> 0:10:44.080 it's in the parking lot. The DMB told them to 0:10:44.080 --> 0:10:47.760 take the car. He told him to take the car 0:10:48.080 --> 0:10:51.439 to the sheriff's office because maybe it was reported stolen 0:10:51.520 --> 0:10:53.760 a long time ago and then recovered and they forgot 0:10:53.760 --> 0:10:55.959 to take the flag off the record. Cody goes to 0:10:56.040 --> 0:10:59.240 the sheriff's office. No luck, the car is actually stolen. 0:10:59.559 --> 0:11:02.880 Come to find out, the original owners had gone on 0:11:03.000 --> 0:11:06.480 vacation and they pulled the brain genius move of leaving 0:11:06.520 --> 0:11:10.280 the title and extra key in the glove box. I 0:11:10.360 --> 0:11:14.040 don't know any just reported like, well, you know that's 0:11:14.080 --> 0:11:17.360 what they did. Know why that's the business heronic move? 0:11:17.840 --> 0:11:20.599 Why not just tape it to the window. I mean it, 0:11:20.920 --> 0:11:23.280 I this makes me wonder if the owners were in 0:11:23.360 --> 0:11:26.480 on it. That's just pure speculation, but it really was. 0:11:27.559 --> 0:11:30.440 Huh so like a four thousand dollars car. I'm not 0:11:30.520 --> 0:11:33.680 thinking much as going into this one. Well, either way, 0:11:33.840 --> 0:11:37.240 Cody had to surrender the car and he's out thirty five. Yeah. Well, 0:11:37.320 --> 0:11:40.440 you know, so what I'm saying is this, be careful, Saron. 0:11:40.600 --> 0:11:43.400 I will be careful. Um. I keep an eye on 0:11:43.440 --> 0:11:45.520 my credit score and all that, but I don't subscribe 0:11:45.559 --> 0:11:48.400 to like a service to protect my identity. Sure do you? 0:11:49.040 --> 0:11:50.840 I didn't even know there was such a thing. Well, 0:11:51.360 --> 0:11:54.800 I know there are such LifeLock, right, Yes, I'm aware 0:11:54.800 --> 0:11:58.359 of it. That brings us to the subject of today's episode, LifeLock. 0:12:01.760 --> 0:12:04.400 Are you familiar with LifeLock? I think I've heard the 0:12:04.400 --> 0:12:06.679 ads or heard you say it, just like around the office, 0:12:06.840 --> 0:12:12.160 just going around LifeLock. It's like a flack but less grading. Yeah, LifeLock. 0:12:13.200 --> 0:12:17.000 They saw software that scans for identity, theft, credit score activity, 0:12:17.040 --> 0:12:20.320 and the use of personal information. The company was started 0:12:20.320 --> 0:12:24.200 in two thousand and five by Todd Davis and Robert Maynard. 0:12:25.160 --> 0:12:28.120 You're writing this down. Yes. It was bought by Smantech 0:12:28.280 --> 0:12:31.760 in twenty seventeen for two point three billion dollars. Wow, 0:12:32.120 --> 0:12:35.719 but a lot happened before twenty seventeen. Okay, it's now 0:12:35.880 --> 0:12:39.160 Norton LifeLock because it got bought again or spun off, 0:12:39.200 --> 0:12:43.319 I don't know whatever. Anyway, So at the start, Davis 0:12:43.360 --> 0:12:46.680 was the CEO and Maynard was the cook the coup. 0:12:48.920 --> 0:12:50.960 I don't know if you remember the ads from back 0:12:50.960 --> 0:12:53.679 in the day, but Davis and Maynard, as well as 0:12:53.720 --> 0:12:58.120 their company spokesman, they they gave out their social Security 0:12:58.200 --> 0:13:01.040 numbers because they were so sure that product work. What 0:13:01.040 --> 0:13:02.680 do you mean gave out like on their business cards, 0:13:02.800 --> 0:13:05.520 like number. Oh yeah, no, like they had it in 0:13:05.559 --> 0:13:08.120 the ads. It creates all this. But they had their 0:13:08.520 --> 0:13:11.800 social security number just on the strings. Put his social 0:13:11.800 --> 0:13:14.880 security number on a flatbed truck that drove around. Then 0:13:14.920 --> 0:13:17.560 they put it in TV and print ads, his social 0:13:17.559 --> 0:13:21.960 security number. The ad said that LifeLock made the data 0:13:22.120 --> 0:13:25.959 quote useless to criminals. He put his social security number 0:13:26.000 --> 0:13:30.120 on the website right there on Beyonce's Internet for all 0:13:30.160 --> 0:13:33.640 the same So and we're talking about him. So I'm 0:13:33.640 --> 0:13:37.120 guessing this did not work out, and it was. It 0:13:37.160 --> 0:13:40.000 was great, it worked the end um. They had lots 0:13:40.000 --> 0:13:45.880 of celebrity spokesman Rush Limbaugh, Paul Harvey, Howard Stern, really 0:13:45.920 --> 0:13:48.960 going for a certain audience, Montell Williams. Yep, it's a 0:13:49.080 --> 0:13:52.320 murderers row of trustworthy guys. Yeah. Really can they not 0:13:52.360 --> 0:13:54.440 get alxtre back in there? But here's the thing. The 0:13:54.480 --> 0:13:57.760 celebrities didn't offer up their social Security number. No, no, 0:13:58.640 --> 0:14:01.480 So the company charged one hundred dollars a year, or 0:14:01.520 --> 0:14:03.680 they'd give you a deal ten dollars a month. Okay, 0:14:04.160 --> 0:14:06.400 so you get a deal if you do pay in 0:14:06.880 --> 0:14:09.000 full for a year. That was back in two thousand 0:14:09.000 --> 0:14:12.320 and seven to help the customers monitor their accounts with 0:14:12.559 --> 0:14:16.840 the three credit reporting bureaus. It also offered a million 0:14:16.880 --> 0:14:20.240 dollar insurance policy to cover losses if a customer was 0:14:20.400 --> 0:14:23.760 victim of identity theft. So by early two thousand and seven, 0:14:23.840 --> 0:14:26.800 LifeLock said it had only paid out losses three times 0:14:27.040 --> 0:14:31.040 in amounts far less than a million dollars. Right by 0:14:31.120 --> 0:14:33.360 May of two thousand and seven, LifeLock claimed to have 0:14:33.480 --> 0:14:36.800 one hundred and fifty thousand customers and they'd recently received 0:14:36.920 --> 0:14:41.400 six million dollars in seed investments. But a year later 0:14:41.640 --> 0:14:43.960 they said it they had a million customers. So this 0:14:44.080 --> 0:14:47.240 thing's just booming. Yeah, you know, with like the Internet's 0:14:47.240 --> 0:14:49.880 getting more and more accessible to people, and everyone's talking 0:14:49.880 --> 0:14:52.720 about identity theft, and it becomes this hot button issue exactly, 0:14:52.760 --> 0:14:54.360 And it became an issue where people were worried about it. 0:14:54.400 --> 0:14:56.160 They're talking about it, so everyone's like, what can I do? 0:14:56.160 --> 0:14:58.080 I need to want something simple? Yeah, it's simple. They're 0:14:58.080 --> 0:14:59.480 going to do it ten bucks a month and they 0:14:59.480 --> 0:15:03.320 can protect me. June two thousand and seven, Wired reported 0:15:03.360 --> 0:15:07.360 that Davis was the victim of identity theft, so not 0:15:07.440 --> 0:15:09.800 to victim blame. But that's what you get smearing your 0:15:09.840 --> 0:15:12.840 social security number all over the place. Now, a thief 0:15:12.960 --> 0:15:16.520 used his social security number to get a five hundred 0:15:16.520 --> 0:15:19.680 dollars loan from a check cashing company in Fort Worth, 0:15:19.760 --> 0:15:24.840 Texas hundred bucks. The thief also had Davis's wife's cell 0:15:24.840 --> 0:15:28.320 phone number, and Davis only found out about this when 0:15:28.320 --> 0:15:30.480 the company called his wife to try and recover the 0:15:30.560 --> 0:15:36.360 unpaid debt. He was not alerted by LifeLock. So a 0:15:36.480 --> 0:15:39.960 LifeLock spokesperson said that because the check cashing company didn't 0:15:40.000 --> 0:15:42.560 run a credit report on the social security number, the 0:15:42.560 --> 0:15:45.200 fraud alert was not revealed. So there's no way that 0:15:45.280 --> 0:15:50.000 LifeLock could have performed. Yeah, but no criminal charges were 0:15:50.000 --> 0:15:53.480 filed though. I right, Well, when we get back from 0:15:53.480 --> 0:16:15.880 this break, i'll tell you all right, all right, we're back. Hey, 0:16:15.920 --> 0:16:19.200 you look at us? Hey. So, Todd Davis, the CEO 0:16:19.280 --> 0:16:22.800 of LifeLock, put his social security number all over ads 0:16:22.800 --> 0:16:25.120 for the company. It's everywhere. So he put on a 0:16:25.160 --> 0:16:27.680 pair of red boxers and went hanging out in a bullpen. 0:16:27.800 --> 0:16:31.400 He's like, how many bulls do we have here? Exactly? Okay? Now, 0:16:31.720 --> 0:16:34.240 LifeLock was supposed to be so badass though that no 0:16:34.280 --> 0:16:36.440 one would be able to steal his identity and I 0:16:36.480 --> 0:16:38.520 don't know take out a loan for five hundred bucks, 0:16:38.720 --> 0:16:41.600 but they did. The person who did it was caught, 0:16:41.840 --> 0:16:44.560 but no criminal charges were ever filed because that would 0:16:44.600 --> 0:16:49.040 have gotten press. Well why you're saying before the Fort 0:16:49.080 --> 0:16:54.720 Worth police could finish their investigation. Well, let me show you, Zareny, 0:16:55.000 --> 0:16:59.280 close your eye, I want you to picture it. It's 0:16:59.360 --> 0:17:02.720 late summer two thousand and seven. You're a freelance cameraman 0:17:02.720 --> 0:17:05.720 in Fort Worth, Texas. You get work here and there 0:17:05.720 --> 0:17:08.320 doing weddings and corporate shoots. You get a call from 0:17:08.359 --> 0:17:11.680 Todd Davis, CEO of LifeLock, the company that you keep 0:17:11.720 --> 0:17:14.760 seeing ads for. He wants to hire you for a project, 0:17:14.800 --> 0:17:17.480 and you're pretty excited. This could be your big break 0:17:17.480 --> 0:17:20.600 into commercial work. Davis is a little amped up, telling 0:17:20.600 --> 0:17:22.719 you that this is a very important project and he 0:17:22.760 --> 0:17:25.200 needs someone tough and willing to go the extra mile. 0:17:25.840 --> 0:17:28.320 That's me. Someone with a good camera and some moxie. 0:17:29.080 --> 0:17:32.200 That's you, Zaron. You tell Davis that you're his man 0:17:32.359 --> 0:17:35.320 for this project, and you ask when and where? When 0:17:35.400 --> 0:17:37.720 and where? He tells you that he'll send a van 0:17:37.800 --> 0:17:40.479 to pick you up tomorrow morning. Next morning, you hear 0:17:40.520 --> 0:17:42.960 a car horn two it outside. You head out to 0:17:43.000 --> 0:17:44.879 the waiting van, and the man in the front seat 0:17:44.880 --> 0:17:48.320 identifies himself as Todd Davis. He tells you to hop in. 0:17:48.720 --> 0:17:51.520 You slide open the side door and climb inside. There's 0:17:51.520 --> 0:17:53.960 another man in the back who introduces himself as mister 0:17:54.040 --> 0:17:57.280 Davis's private investigator. The driver of the van pulls away 0:17:57.280 --> 0:17:59.760 from the curb and heads across town. You try and 0:17:59.800 --> 0:18:03.080 make small talk, but no one's biting. Davis just shuffles 0:18:03.080 --> 0:18:05.480 through papers and a Manilla folder on his lap. You 0:18:05.640 --> 0:18:08.840 drive through the city streets and into sleepy suburban neighborhoods. 0:18:09.600 --> 0:18:12.560 The van pulls up in front of a modest house. Okay, 0:18:12.680 --> 0:18:14.480 Davis says, as he turns in his seat and too 0:18:14.560 --> 0:18:17.040 looking in the eyes. When we get inside, I'll give 0:18:17.040 --> 0:18:19.879 you the signal and you start rolling. What's the signal, 0:18:19.920 --> 0:18:24.719 you ask, I'll point to you. Got it. You figure 0:18:24.760 --> 0:18:27.560 that this must be some sort of customer testimonial video. 0:18:28.080 --> 0:18:30.280 You're pleased that the day is clear, so maybe you 0:18:30.280 --> 0:18:34.200 can get nice outdoor shots later on, we'll see played 0:18:34.200 --> 0:18:35.920 by air. I'm looking around from there's no big check. 0:18:36.000 --> 0:18:39.320 So I think it's right. So you, Davis, and the 0:18:39.400 --> 0:18:42.399 PI and the driver. You all make your way up 0:18:42.400 --> 0:18:45.400 to the front door. Davis pounds on the door. Door 0:18:45.440 --> 0:18:48.240 creaks open. There stands a man looking back at you 0:18:48.320 --> 0:18:51.159 with wide eyes. Davis pushes his way in and you 0:18:51.200 --> 0:18:54.720 all follow. This doesn't seem like a customer testimonials erin 0:18:55.400 --> 0:18:57.880 with the resident now sitting at his own kitchen table. 0:18:58.000 --> 0:19:00.840 Davis turns and gives you the signal. You start rolling. 0:19:01.560 --> 0:19:05.760 Todd Davis starts yelling a lot. He's yelling at the 0:19:05.800 --> 0:19:08.080 guy about some five hundred dollars loan he took out. 0:19:08.119 --> 0:19:10.719 He's hollering at the man asking how he got some 0:19:10.800 --> 0:19:13.719 cell phone number. The private eye is yelling tell him 0:19:13.720 --> 0:19:16.439 the guy just to confess. You're starting to get uncomfortable. 0:19:16.840 --> 0:19:20.399 The yelling continues, with Davis absolutely browbeating the guy about 0:19:20.440 --> 0:19:23.600 what you have deduced his identity theft man. You think 0:19:23.600 --> 0:19:26.800 to yourself, this LifeLock is serious about protecting their cos 0:19:27.720 --> 0:19:31.600 he's personally going after the scammer. This is wild. The 0:19:31.680 --> 0:19:33.760 more details you hear, though, the more you realize that 0:19:33.800 --> 0:19:37.040 the one who got scammed was Todd Davis. Davis pulls 0:19:37.040 --> 0:19:39.320 some papers from inside that folder and slams him onto 0:19:39.320 --> 0:19:41.560 the table. He tells the guy to sign the papers, 0:19:41.760 --> 0:19:44.760 it's a confession. If he doesn't, Davis tells him the 0:19:44.760 --> 0:19:46.840 cops are going to come and arrest him. The man 0:19:46.960 --> 0:19:49.919 scans the papers and tries desperately to understand the situation. 0:19:50.520 --> 0:19:52.800 You now, as you should feel like crap on the 0:19:52.800 --> 0:19:55.120 bottom of a shoe that you're involved in this whole thing. 0:19:55.520 --> 0:19:58.080 Davis continues to brate the guy as he starts to 0:19:58.080 --> 0:20:00.960 sign the confession. You get him, you get him signing 0:20:00.960 --> 0:20:02.840 the paper on film, and then you shut it down. 0:20:03.520 --> 0:20:06.800 That's it. Davis grabs the tape from your camera, triumphant. 0:20:07.240 --> 0:20:09.560 He takes the signed confession and he heads to the van. 0:20:09.880 --> 0:20:12.040 As the van cruises down the road, you realize that 0:20:12.080 --> 0:20:14.720 you aren't heading towards your house. You pull into the 0:20:14.760 --> 0:20:17.560 parking lot of a police station and Davis struts inside. 0:20:18.119 --> 0:20:20.040 You slide open the van door, and you walk over 0:20:20.040 --> 0:20:21.919 to a pay phone and call a cap. You want 0:20:21.960 --> 0:20:24.720 nothing to do with any of this, so why didn't 0:20:24.720 --> 0:20:27.400 they file charges? The private eye was the one who 0:20:27.440 --> 0:20:30.320 found the suspect fort Worth PD. They were waiting on 0:20:30.400 --> 0:20:32.720 records from AT and T that would confirm the IP 0:20:32.840 --> 0:20:37.000 address that they had was linked to the suspect. Sergeant J. D. 0:20:37.160 --> 0:20:39.880 Moore of the Major Case Unit told Davis to sit tight. 0:20:40.320 --> 0:20:43.600 They get this guy. Davis is impatient. He went to 0:20:43.640 --> 0:20:46.560 the house and he taped that confession only. The suspect 0:20:46.560 --> 0:20:48.720 then told the police that he was totally coerced, and 0:20:48.760 --> 0:20:51.159 the tape backed him up. Good job's Aaron. Yeah, I 0:20:51.200 --> 0:20:53.240 was worried and we are filming something we should not 0:20:54.800 --> 0:20:58.520 filming a cry exactly. So the charges are dropped because 0:20:58.560 --> 0:21:02.199 Davis got his filthy mitzen. He defended the quality of 0:21:02.200 --> 0:21:04.560 their service through it all, He said, quote, it was 0:21:04.600 --> 0:21:06.840 not a failure on the part of LifeLock or the 0:21:06.880 --> 0:21:09.520 fraud Alert system, because neither were ever given the chance 0:21:09.560 --> 0:21:12.840 to succeed. The real problem is that there are companies 0:21:12.880 --> 0:21:15.840 operating which are allowed to issue these loans without validating 0:21:15.840 --> 0:21:20.680 an identity. That is a problem, he continued. The LifeLock 0:21:20.800 --> 0:21:23.719 system did what it has always claimed it would in 0:21:23.760 --> 0:21:27.320 support of any member and completely fixed the problems. I 0:21:27.400 --> 0:21:29.480 was not out any money and my credit score was 0:21:29.520 --> 0:21:32.480