1 00:00:00,440 --> 00:00:03,920 Speaker 1: It's another jubile phone frame on the twenties. 2 00:00:10,640 --> 00:00:11,040 Speaker 2: Hello. 3 00:00:11,400 --> 00:00:15,760 Speaker 1: Hello, this is Gary, the automated customer service agent for bank. 4 00:00:15,960 --> 00:00:19,279 Speaker 1: There's been some potentially fraudulent charges on the account ending in. 5 00:00:20,960 --> 00:00:23,360 Speaker 1: If this is the account holder for the account ending in, 6 00:00:25,160 --> 00:00:27,800 Speaker 1: say one. If not, please hang up and have a 7 00:00:27,800 --> 00:00:28,200 Speaker 1: good day. 8 00:00:29,520 --> 00:00:29,800 Speaker 2: One. 9 00:00:30,440 --> 00:00:34,080 Speaker 1: Thank you. You said one. To confirm that selection, please 10 00:00:34,080 --> 00:00:38,880 Speaker 1: say one. If not, please say two one. Hello. My 11 00:00:39,040 --> 00:00:42,800 Speaker 1: name is Gary. I'm the automated customer service agent for bank. 12 00:00:43,040 --> 00:00:46,199 Speaker 1: I'm calling with some potentially fraudulent activity on the account 13 00:00:46,240 --> 00:00:50,400 Speaker 1: ending in. If this is the account holder for that account, 14 00:00:50,520 --> 00:00:52,720 Speaker 1: say one. If not, please hang up and have a 15 00:00:52,760 --> 00:00:53,120 Speaker 1: good day. 16 00:00:53,560 --> 00:00:55,880 Speaker 2: One. We've already done this. It's me. 17 00:00:56,520 --> 00:01:00,280 Speaker 1: Thank you. You said one. To confirm that selection, please 18 00:01:00,320 --> 00:01:03,040 Speaker 1: say one. If not, please say two. 19 00:01:03,560 --> 00:01:07,600 Speaker 2: One, one, one, one, Okay, come on, I got stuff 20 00:01:07,640 --> 00:01:08,760 Speaker 2: to do today. One. 21 00:01:09,400 --> 00:01:12,880 Speaker 1: You selected one. I'm calling in regards to a charge 22 00:01:12,920 --> 00:01:17,640 Speaker 1: on your in the amount of thirteen thousand dollars. What 23 00:01:18,040 --> 00:01:20,800 Speaker 1: if you approve this charge? Please say one. If not, 24 00:01:20,959 --> 00:01:21,720 Speaker 1: please say. 25 00:01:21,600 --> 00:01:26,400 Speaker 2: Two thirteen thousand dollars. What the got it? I'm sorry, person, 26 00:01:26,680 --> 00:01:28,240 Speaker 2: got it? I need to talk to a person. 27 00:01:28,760 --> 00:01:31,280 Speaker 1: Got it? You said one? You approved it. 28 00:01:31,440 --> 00:01:32,200 Speaker 3: No, I did not. 29 00:01:32,480 --> 00:01:35,000 Speaker 2: I didn't spend thirteen thousand dollars. I need to talk 30 00:01:35,040 --> 00:01:37,000 Speaker 2: to a person, not a machine. 31 00:01:37,520 --> 00:01:38,759 Speaker 1: Got it. Please hold? 32 00:01:39,920 --> 00:01:47,320 Speaker 2: Thank you God, this is insane. Spend thirteen thousand dollars. 33 00:01:47,520 --> 00:01:49,240 Speaker 1: Hello, my name is Gary. 34 00:01:49,480 --> 00:01:52,760 Speaker 2: Oh my god, Gary, off and give me a person. 35 00:01:53,040 --> 00:01:53,400 Speaker 1: Got it? 36 00:01:53,480 --> 00:01:55,360 Speaker 2: This is insane. I need a person. 37 00:01:55,640 --> 00:01:56,600 Speaker 1: Got it? Please hold? 38 00:01:57,760 --> 00:02:01,400 Speaker 2: Thank you Gary, God. 39 00:02:01,720 --> 00:02:02,760 Speaker 3: Hello, Oh my god. 40 00:02:02,880 --> 00:02:05,840 Speaker 1: My name is Gary. I'm the automated service agent here 41 00:02:05,880 --> 00:02:08,919 Speaker 1: at bank. We've noticed some activity of Gary. 42 00:02:09,320 --> 00:02:10,760 Speaker 2: I don't want to talk to you, Gary. I want 43 00:02:10,800 --> 00:02:11,960 Speaker 2: to talk to a human being. 44 00:02:12,120 --> 00:02:14,000 Speaker 1: Got it. It sounds like you would like to take 45 00:02:14,000 --> 00:02:14,839 Speaker 1: out an auto loan. 46 00:02:15,240 --> 00:02:19,600 Speaker 2: Oh my god, Gary, you give me a person. 47 00:02:19,919 --> 00:02:21,760 Speaker 1: Got it. It sounds like you would like to know 48 00:02:21,800 --> 00:02:23,120 Speaker 1: the percent of our auto rates. 49 00:02:23,200 --> 00:02:28,799 Speaker 2: Please give me a No, no, no, no, Gary, carry no. 50 00:02:29,040 --> 00:02:31,720 Speaker 2: Stop with the music, Gary, Bank. 51 00:02:31,639 --> 00:02:33,400 Speaker 1: Try to make it feel like you're on making. When 52 00:02:33,400 --> 00:02:35,600 Speaker 1: you're on hold, please enjoy the whole music. It's from 53 00:02:35,639 --> 00:02:36,480 Speaker 1: the worst. 54 00:02:36,880 --> 00:02:39,040 Speaker 2: Thank ever? Are you sitting me? 55 00:02:39,760 --> 00:02:40,440 Speaker 3: I didn't spend it? 56 00:02:40,840 --> 00:02:44,520 Speaker 2: You mean a person? Scary? Hell Mary, No, you mayn't. 57 00:02:44,520 --> 00:02:45,320 Speaker 2: I need a person. 58 00:02:45,639 --> 00:02:45,959 Speaker 1: Hello. 59 00:02:46,240 --> 00:02:48,200 Speaker 3: My name is Gary, Gary, got it? 60 00:02:48,560 --> 00:02:50,360 Speaker 2: Give me a human being? Please? 61 00:02:50,680 --> 00:02:51,119 Speaker 1: Got it. 62 00:02:51,520 --> 00:02:54,359 Speaker 2: No, you don't got it. You don't get it at all, Gary, 63 00:02:54,560 --> 00:02:58,520 Speaker 2: Gary is watching me a person? Gary's watching What Gary 64 00:02:58,600 --> 00:03:03,079 Speaker 2: Thinkerry were respectful? Oh my god, Gary, Well I think 65 00:03:03,120 --> 00:03:05,160 Speaker 2: you need to do your job Gary and give me 66 00:03:05,200 --> 00:03:07,600 Speaker 2: a real person. You're wasting my time. 67 00:03:07,919 --> 00:03:10,160 Speaker 1: It sounds like you would like to cancel your accounts. 68 00:03:10,320 --> 00:03:11,360 Speaker 1: If yes, say. 69 00:03:11,360 --> 00:03:15,440 Speaker 2: One, God, say I don't want to cancel my account. 70 00:03:15,480 --> 00:03:17,760 Speaker 2: I need a super vibertulations. 71 00:03:17,800 --> 00:03:19,519 Speaker 1: I will need to transfer you to a real person. 72 00:03:20,120 --> 00:03:23,880 Speaker 1: Is that say one? If not, say two, give. 73 00:03:23,680 --> 00:03:26,280 Speaker 2: Me a real person. Yes, Gary got it. 74 00:03:26,280 --> 00:03:28,600 Speaker 1: It sounds like you want to get your accounts. Please. 75 00:03:28,880 --> 00:03:30,000 Speaker 3: No, I know you, Garry. 76 00:03:30,160 --> 00:03:32,720 Speaker 2: I just want to talk to a real person. What 77 00:03:32,960 --> 00:03:35,840 Speaker 2: is wrong with you? Hey? 78 00:03:36,200 --> 00:03:37,280 Speaker 1: Bank? 79 00:03:37,680 --> 00:03:39,080 Speaker 2: Oh is this a person? 80 00:03:40,080 --> 00:03:42,400 Speaker 1: Well? Last time I checked, I am. I just got 81 00:03:42,400 --> 00:03:44,000 Speaker 1: back from the bathroom because I had a ronate and 82 00:03:44,000 --> 00:03:45,640 Speaker 1: I don't think robots earn eate. Why the question? 83 00:03:46,960 --> 00:03:49,880 Speaker 2: Oh my god, just I don't know. Gary, Your your 84 00:03:50,000 --> 00:03:53,560 Speaker 2: robot secretary is like trapping me and saying that I 85 00:03:53,600 --> 00:03:56,040 Speaker 2: have a thirteen thousand dollars charge and then I want 86 00:03:56,040 --> 00:03:58,040 Speaker 2: to book my account your account. 87 00:03:58,120 --> 00:03:58,440 Speaker 1: I got it. 88 00:03:58,520 --> 00:04:00,240 Speaker 2: Yes, I don't want to take my account. I'm so 89 00:04:00,280 --> 00:04:01,040 Speaker 2: sorry about seven. 90 00:04:03,880 --> 00:04:11,320 Speaker 3: Oh my god, I know we automated supert on Jane, 91 00:04:12,200 --> 00:04:15,400 Speaker 3: my god, no, jem, Hey, this is actually Jubile from 92 00:04:15,400 --> 00:04:17,440 Speaker 3: the Jubile Show doing a phone prank on you and 93 00:04:17,640 --> 00:04:19,560 Speaker 3: your husband set you up. It's a joke. 94 00:04:20,400 --> 00:04:23,479 Speaker 1: What he said that you really irritated with automated phone 95 00:04:23,520 --> 00:04:24,760 Speaker 1: systems and wanted me to mess with you. 96 00:04:25,920 --> 00:04:28,839 Speaker 2: Oh my god, I lost my ship for so bad. 97 00:04:29,160 --> 00:04:35,120 Speaker 3: That's so bad. Wake up every morning with Jubile phone pranks.