1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners alike. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,919 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred. Here direct line to 9 00:00:28,400 --> 00:00:33,440 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your enginies. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:49,000 Speaker 1: and ready to take your call. 15 00:00:49,520 --> 00:00:51,920 Speaker 2: Well here we are once again as we kind of 16 00:00:52,000 --> 00:00:55,400 Speaker 2: roll things along. Wait, I'm going to close the studio door. 17 00:00:55,520 --> 00:00:58,279 Speaker 2: Make Tom happy. Okay, now we're ready to go. So 18 00:00:58,680 --> 00:01:01,160 Speaker 2: just a lot going on this hour. Let me tell you, 19 00:01:01,560 --> 00:01:03,320 Speaker 2: let me, let me not waste any time. There's a 20 00:01:03,360 --> 00:01:05,080 Speaker 2: bunch of things I want to talk about. But let's 21 00:01:05,080 --> 00:01:07,440 Speaker 2: get to the phones because they're busy. Also, let's go 22 00:01:07,480 --> 00:01:09,959 Speaker 2: to Don in Virginia seventeen Kiya, Don, Welcome to the 23 00:01:09,959 --> 00:01:11,240 Speaker 2: car doctor, sir, how can I help? 24 00:01:12,040 --> 00:01:17,560 Speaker 3: Thank you? Yes, I had a headlight assembly installed on 25 00:01:17,640 --> 00:01:22,640 Speaker 3: the vehicle, and a few months later I discovered that 26 00:01:23,640 --> 00:01:29,160 Speaker 3: the plastic wheelwell cover on the same side was missing. 27 00:01:30,319 --> 00:01:33,880 Speaker 3: I made them aware of that as the dealership, and 28 00:01:33,920 --> 00:01:36,640 Speaker 3: they say, well, we didn't do that. It's not required 29 00:01:36,680 --> 00:01:40,720 Speaker 3: to remove it to insl a headlight assembly. I'm like, 30 00:01:41,120 --> 00:01:43,320 Speaker 3: you know, I don't know. There's no been, no other 31 00:01:43,360 --> 00:01:46,560 Speaker 3: work on the vehicle that would certainly require that, you know, 32 00:01:47,040 --> 00:01:50,160 Speaker 3: in a oral change or break job or something. 33 00:01:50,280 --> 00:01:54,440 Speaker 2: Did you did you own the car from new Yes, okay. 34 00:01:55,000 --> 00:01:57,320 Speaker 3: I've always talked to the service advisor so far, and 35 00:01:57,360 --> 00:01:59,760 Speaker 3: that's what he says. It's not required. We didn't remove it. 36 00:02:00,200 --> 00:02:03,440 Speaker 3: I called a different uh key a dealership and talk 37 00:02:03,520 --> 00:02:05,320 Speaker 3: to a service advisor and he said, yes, it is 38 00:02:05,360 --> 00:02:09,120 Speaker 3: required to remove it. So I don't know if it's 39 00:02:09,160 --> 00:02:11,320 Speaker 3: required or not. But maybe some texts do it and 40 00:02:11,360 --> 00:02:14,800 Speaker 3: some don't. And it's clear that this text did my 41 00:02:14,960 --> 00:02:18,000 Speaker 3: job removed it and for whatever reason, didn't replace it. 42 00:02:18,040 --> 00:02:21,280 Speaker 3: But I can't prove that. So my question to you 43 00:02:21,400 --> 00:02:24,160 Speaker 3: is you got any advice as to what I could 44 00:02:24,200 --> 00:02:26,280 Speaker 3: say when I go, I guess I'm going to talk 45 00:02:26,320 --> 00:02:29,480 Speaker 3: to the service manager next see. 46 00:02:29,320 --> 00:02:32,600 Speaker 2: Do you have a regular mechanic other than the dealer. 47 00:02:32,760 --> 00:02:34,240 Speaker 3: No, I don't, okay. 48 00:02:34,160 --> 00:02:35,520 Speaker 2: Because I was going to say, if you could get 49 00:02:35,560 --> 00:02:40,120 Speaker 2: your hands on the factory procedure for headlight replacement, and 50 00:02:40,160 --> 00:02:43,160 Speaker 2: if it's if step two says and I can't recall, 51 00:02:43,400 --> 00:02:45,560 Speaker 2: you know, to be honest with you, don I you know, 52 00:02:45,600 --> 00:02:47,440 Speaker 2: we just do these things. It's sort of mindless. We 53 00:02:47,480 --> 00:02:49,040 Speaker 2: look at it and go, okay, we got to take this, 54 00:02:49,040 --> 00:02:51,400 Speaker 2: this this apart, or we'll we'll we'll look at you know, 55 00:02:51,440 --> 00:02:53,639 Speaker 2: every every it's like somebody asking me, hey, Ron, what's 56 00:02:53,639 --> 00:02:55,000 Speaker 2: it going to take to put a headlight bulb? Ben? 57 00:02:55,160 --> 00:02:56,400 Speaker 2: I don't know. I got to see the car. I 58 00:02:56,400 --> 00:02:59,120 Speaker 2: got to look a procedure. But what I'm thinking is 59 00:02:59,160 --> 00:03:01,840 Speaker 2: to prove the point. If you can look up procedure, 60 00:03:02,400 --> 00:03:07,040 Speaker 2: if it says remove wheelwell cover, bingo, you know step three, Well, 61 00:03:07,080 --> 00:03:08,960 Speaker 2: how did you guys get around not doing the wheel 62 00:03:09,000 --> 00:03:10,760 Speaker 2: well cover? Did you not take the wheel well out 63 00:03:10,840 --> 00:03:13,600 Speaker 2: or did you not replace my bulb or my headlight assembly. 64 00:03:14,240 --> 00:03:16,400 Speaker 3: Right, yeah, well I know, I know they replaced it 65 00:03:16,480 --> 00:03:19,720 Speaker 3: because obviously the light wasn't working before. 66 00:03:19,600 --> 00:03:21,920 Speaker 2: Right was it? Was it a bulber? Was it a 67 00:03:21,960 --> 00:03:25,040 Speaker 2: bulb er? The whole headlamp assembly, the whole assembly. 68 00:03:25,240 --> 00:03:26,880 Speaker 3: And matter of fact, I had to do it twice 69 00:03:26,880 --> 00:03:30,400 Speaker 3: because the first one was defective and didn't discover that 70 00:03:30,520 --> 00:03:33,440 Speaker 3: until I drove it off and was driving and the 71 00:03:33,520 --> 00:03:36,120 Speaker 3: headlight was pointing down at the road. So I had 72 00:03:36,160 --> 00:03:38,320 Speaker 3: to go back and they had to order a second 73 00:03:38,360 --> 00:03:39,600 Speaker 3: one and do it all over again. 74 00:03:39,760 --> 00:03:42,280 Speaker 2: And is it the whole inner wheel well or just 75 00:03:42,400 --> 00:03:47,280 Speaker 2: a shield for access. 76 00:03:45,440 --> 00:03:47,720 Speaker 3: The whole plastic wheel well cover? 77 00:03:48,160 --> 00:03:51,040 Speaker 2: Wow, the inner liner of the fender, so to speak. 78 00:03:51,320 --> 00:03:53,480 Speaker 2: So when you so, when you so, when you pop 79 00:03:53,560 --> 00:03:56,280 Speaker 2: the hood on the left side, you're looking at the 80 00:03:56,280 --> 00:03:57,000 Speaker 2: top of the tire. 81 00:03:59,640 --> 00:04:05,160 Speaker 3: Actually, I never never paid attention to that. I discovered 82 00:04:05,160 --> 00:04:06,880 Speaker 3: it warm one day when I was just checking. 83 00:04:06,600 --> 00:04:08,960 Speaker 2: My tire pressures and it was missing. 84 00:04:09,400 --> 00:04:12,480 Speaker 3: It's missing. Yeah. Of course this was months months later, 85 00:04:12,840 --> 00:04:15,160 Speaker 3: And of course the the tech who did the job 86 00:04:15,200 --> 00:04:16,920 Speaker 3: is no longer working at that dealership. 87 00:04:17,200 --> 00:04:20,040 Speaker 2: Right is the is there a wiring harness? I mean, 88 00:04:20,040 --> 00:04:22,200 Speaker 2: can you stick your hand up into the engine compartment 89 00:04:22,279 --> 00:04:22,800 Speaker 2: from the tire. 90 00:04:22,839 --> 00:04:27,560 Speaker 3: Well, I don't know. I haven't tried that. 91 00:04:28,600 --> 00:04:30,680 Speaker 2: Okay, I mean how big is this? How big is 92 00:04:30,720 --> 00:04:33,880 Speaker 2: this cover? Is this? Is this? You know twelve by six? 93 00:04:34,040 --> 00:04:36,440 Speaker 2: Is this the diameter of the tire? 94 00:04:38,200 --> 00:04:41,960 Speaker 3: Well, it covers the whole, you know, the whole inside weird. 95 00:04:41,920 --> 00:04:44,280 Speaker 2: So if this isn't it? So yeah, they left out 96 00:04:44,279 --> 00:04:48,479 Speaker 2: the inner fender well right right, And and the concern 97 00:04:48,560 --> 00:04:51,600 Speaker 2: here becomes there's got to be some sense of electronic 98 00:04:51,640 --> 00:04:54,040 Speaker 2: components that have now been that are now being exposed 99 00:04:54,080 --> 00:05:00,320 Speaker 2: to you know, road weather conditioned, salt moisture, rocks and 100 00:05:00,360 --> 00:05:02,320 Speaker 2: anything else that wants to kick up in there. So 101 00:05:02,480 --> 00:05:05,040 Speaker 2: it sort of becomes a critical part to be replaced. 102 00:05:05,320 --> 00:05:09,440 Speaker 3: The metal body too also, you know, right yeah. 103 00:05:09,279 --> 00:05:11,239 Speaker 2: Right, well, and that's my point. Is there a metal 104 00:05:11,279 --> 00:05:14,120 Speaker 2: shield there? So go pop the hood? Go pop the hood? 105 00:05:14,120 --> 00:05:17,000 Speaker 2: Can you see the top of the tire? Is my 106 00:05:17,080 --> 00:05:19,760 Speaker 2: first concern. And I'm not saying not to replace the 107 00:05:19,800 --> 00:05:23,080 Speaker 2: wheel well if it's not, but it's just a bigger 108 00:05:23,120 --> 00:05:25,400 Speaker 2: concern to get this done sooner rather than later. To 109 00:05:25,400 --> 00:05:27,720 Speaker 2: get it replaced, but I would take a look at procedure. 110 00:05:28,320 --> 00:05:31,960 Speaker 2: Do this. Send me the vin all right, send me 111 00:05:32,000 --> 00:05:34,080 Speaker 2: the seventeen digit vin. Let me pop it into the 112 00:05:34,080 --> 00:05:36,159 Speaker 2: computer on Monday and see if I can come up 113 00:05:36,160 --> 00:05:38,240 Speaker 2: with a factory procedure, and I'll email it back to 114 00:05:38,279 --> 00:05:40,200 Speaker 2: you and then at least you've got to you know, 115 00:05:40,240 --> 00:05:42,320 Speaker 2: step one through twelve. Here's how they would do it. 116 00:05:43,040 --> 00:05:45,400 Speaker 2: And you know, do you have a copy of the 117 00:05:45,400 --> 00:05:48,960 Speaker 2: repair bill? Also? 118 00:05:48,960 --> 00:05:50,360 Speaker 3: No, I don't have it anymore? 119 00:05:50,600 --> 00:05:53,600 Speaker 2: Okay, can you get it from them? The dealership did 120 00:05:53,600 --> 00:05:56,440 Speaker 2: this right, they gave you. They gave you a repair bill. 121 00:05:56,880 --> 00:05:58,920 Speaker 2: Because I'd like to get the part number of the 122 00:05:58,960 --> 00:06:00,000 Speaker 2: assembly that was replaced. 123 00:06:01,720 --> 00:06:03,320 Speaker 3: I suppose I could get a copy of it. 124 00:06:03,480 --> 00:06:05,200 Speaker 2: Yeah, you know, just say, hey, listen, I'm trying to 125 00:06:05,279 --> 00:06:08,480 Speaker 2: update my records. If they're not completely annoyed with you yet, 126 00:06:09,120 --> 00:06:11,440 Speaker 2: let's see how friendly they want to be. You know, 127 00:06:11,600 --> 00:06:14,560 Speaker 2: it's it's to their advantage to make you happy, right, 128 00:06:15,240 --> 00:06:17,640 Speaker 2: especially if one place is saying yes, it has to 129 00:06:17,640 --> 00:06:20,800 Speaker 2: be done, and you know the other place is right, 130 00:06:20,839 --> 00:06:21,440 Speaker 2: of course, I'm. 131 00:06:21,320 --> 00:06:23,400 Speaker 3: Going to say it's not required because they don't want 132 00:06:23,400 --> 00:06:25,320 Speaker 3: to They don't want to replace it at no charge. 133 00:06:25,400 --> 00:06:28,240 Speaker 2: Right, But you know, it's it's it's sort of like 134 00:06:28,480 --> 00:06:31,200 Speaker 2: it's it's starting to look like they did something wrong, 135 00:06:31,279 --> 00:06:33,320 Speaker 2: own up to it. Make the customer happy, because you 136 00:06:33,400 --> 00:06:35,320 Speaker 2: sure would be a lot happier and be more likely 137 00:06:35,360 --> 00:06:40,120 Speaker 2: to go back and purchase cars in further service, wouldn't you. Yes, right, 138 00:06:40,839 --> 00:06:43,160 Speaker 2: you know, my father always said you only get one 139 00:06:43,240 --> 00:06:46,000 Speaker 2: chance to do it right. And so far they're there, 140 00:06:46,120 --> 00:06:48,960 Speaker 2: you know, it's it's I don't know. Lately, my father 141 00:06:49,000 --> 00:06:52,560 Speaker 2: and uncle Steve have been hanging around and and as 142 00:06:52,600 --> 00:06:55,080 Speaker 2: Tom's pointing out to me, it's he's right, it's funny 143 00:06:55,080 --> 00:06:58,040 Speaker 2: that the guy no longer works there, so why doesn't 144 00:06:58,080 --> 00:07:02,000 Speaker 2: he work there? You know? And this is you know, 145 00:07:02,560 --> 00:07:04,760 Speaker 2: I could go on a rant here about workmanship and 146 00:07:05,360 --> 00:07:08,159 Speaker 2: caring the story. I was going to tell you guys 147 00:07:08,160 --> 00:07:10,760 Speaker 2: this hour if I can, don just not to hijack 148 00:07:10,800 --> 00:07:12,920 Speaker 2: the call. But we had a car this week and 149 00:07:13,040 --> 00:07:16,000 Speaker 2: a twenty three hun day that the customer went in 150 00:07:16,080 --> 00:07:18,680 Speaker 2: got an oil change done. First of all, I can't 151 00:07:18,760 --> 00:07:21,560 Speaker 2: understand how a quick oil change takes four hours, and 152 00:07:21,880 --> 00:07:24,160 Speaker 2: he's the customers, the new customers, telling me the story. 153 00:07:24,160 --> 00:07:27,080 Speaker 2: How this is consistent with this particular dealer every time 154 00:07:27,160 --> 00:07:28,880 Speaker 2: he goes it's three to a half to four hours 155 00:07:28,920 --> 00:07:31,160 Speaker 2: to get an oil change done. The last time he 156 00:07:31,200 --> 00:07:34,440 Speaker 2: had the oil change done, they didn't install the O 157 00:07:34,560 --> 00:07:36,960 Speaker 2: ring seal for the Hyundai on a hunday the oil 158 00:07:36,960 --> 00:07:40,480 Speaker 2: filter cup and it leaked oil. The entire bottom of 159 00:07:40,480 --> 00:07:44,320 Speaker 2: the car is undercoated. Now it will never rust out. 160 00:07:44,480 --> 00:07:46,920 Speaker 2: And when he took it back to them, they said, yeah, 161 00:07:46,920 --> 00:07:48,960 Speaker 2: it's nothing we did. It needs a diagnosis and then 162 00:07:48,960 --> 00:07:52,720 Speaker 2: a repair, which is sad because at some point when 163 00:07:52,760 --> 00:07:55,480 Speaker 2: the engine failed, you know, and then they discovered that 164 00:07:55,480 --> 00:07:58,400 Speaker 2: the oil filter was leaking as a result of primproper installation, 165 00:07:58,520 --> 00:07:59,480 Speaker 2: then who's at full. 166 00:08:01,360 --> 00:08:01,800 Speaker 3: Exactly? 167 00:08:02,160 --> 00:08:05,720 Speaker 2: You know. I think what repair shops fail to see 168 00:08:06,360 --> 00:08:08,760 Speaker 2: is you only get one chance to make it right. 169 00:08:09,560 --> 00:08:11,840 Speaker 2: And this is also part of you know, when we 170 00:08:12,040 --> 00:08:14,560 Speaker 2: take a car in and it listen, we're not perfect. 171 00:08:14,640 --> 00:08:18,640 Speaker 2: We make our mistakes. But if there's a cracked windshield, 172 00:08:18,640 --> 00:08:21,160 Speaker 2: if there's a dent in the door, if if there's 173 00:08:21,200 --> 00:08:24,320 Speaker 2: a dashboard warning line on it, all gets noted on 174 00:08:24,360 --> 00:08:28,080 Speaker 2: the ticket. If we're working on the car. Now, if 175 00:08:28,080 --> 00:08:29,680 Speaker 2: we put a brake light bulb in your car and 176 00:08:29,680 --> 00:08:31,320 Speaker 2: you came back to us three months later and said, hey, 177 00:08:31,320 --> 00:08:33,000 Speaker 2: how come you didn't notice the wheel well missing in 178 00:08:33,000 --> 00:08:35,360 Speaker 2: the left front well, We weren't looking at the left front. 179 00:08:35,360 --> 00:08:36,920 Speaker 2: We were working on the you know, one of the 180 00:08:36,920 --> 00:08:41,440 Speaker 2: brake light bulbs. But if we rotated the tires and hey, 181 00:08:41,600 --> 00:08:43,720 Speaker 2: this guy's missing a wheel, well we'd have to be 182 00:08:43,800 --> 00:08:47,800 Speaker 2: blind not to see it. You know. I think it's 183 00:08:47,800 --> 00:08:49,640 Speaker 2: on us that at least to say, you know, hey, 184 00:08:49,840 --> 00:08:52,240 Speaker 2: you know, like there's our obligation. We got to tell 185 00:08:52,280 --> 00:08:54,480 Speaker 2: this guy's car is missing apart we're not sure why, 186 00:08:55,320 --> 00:08:58,640 Speaker 2: and it just it just you know, it creates better 187 00:08:58,880 --> 00:09:02,679 Speaker 2: customer relations, maybe that's the word I'm looking for. 188 00:09:03,600 --> 00:09:07,360 Speaker 3: Right, you know, it's too bad that I didn't notice 189 00:09:07,360 --> 00:09:10,400 Speaker 3: it for three or four months, right, i'd noticed it 190 00:09:10,440 --> 00:09:12,440 Speaker 3: maybe a few days later. It probably would have made 191 00:09:12,480 --> 00:09:13,800 Speaker 3: things a little easier too, right. 192 00:09:13,960 --> 00:09:15,679 Speaker 2: Well, yeah, and that's the you know, this is like 193 00:09:15,720 --> 00:09:17,600 Speaker 2: when somebody gets an oil change done at the shop 194 00:09:17,640 --> 00:09:19,400 Speaker 2: and then three months later they lift the hood and 195 00:09:19,400 --> 00:09:22,520 Speaker 2: they realize the engine covers not on, and you know, 196 00:09:22,559 --> 00:09:24,680 Speaker 2: they call me, what do I do? Well, you know, 197 00:09:24,760 --> 00:09:26,480 Speaker 2: at this point, that was the extra cover that got 198 00:09:26,520 --> 00:09:28,040 Speaker 2: thrown at the end of that thrown out at the 199 00:09:28,080 --> 00:09:29,839 Speaker 2: end of that week, and they didn't know where it 200 00:09:29,880 --> 00:09:33,800 Speaker 2: went or what it did anyway, So yeah, I'm sorry 201 00:09:33,840 --> 00:09:36,120 Speaker 2: to hear it. I'm sorry you're having the trouble. I 202 00:09:36,160 --> 00:09:38,439 Speaker 2: really am. I I don't like it when my industry 203 00:09:38,440 --> 00:09:42,000 Speaker 2: makes mistakes. So shoot me an email Ron at cardoctorshow 204 00:09:42,040 --> 00:09:44,120 Speaker 2: dot com, give me the vin. Let me see if 205 00:09:44,120 --> 00:09:46,920 Speaker 2: I can come with a factory procedure, you know, step 206 00:09:46,920 --> 00:09:49,000 Speaker 2: by step. And if I can, then at least you 207 00:09:49,000 --> 00:09:50,960 Speaker 2: can go back to the service writer and say, okay, 208 00:09:51,000 --> 00:09:55,840 Speaker 2: look step three, you know, take out wheel well you know, 209 00:09:55,920 --> 00:09:57,839 Speaker 2: and then we can we can do a deeper dive. Haws. 210 00:09:57,880 --> 00:10:01,199 Speaker 2: That sound okay, all right, sir, I thank it, You're 211 00:10:01,280 --> 00:10:05,800 Speaker 2: very welcome. It's not easy, right, there's always something to 212 00:10:05,840 --> 00:10:08,040 Speaker 2: look at and consider an order repair, and that's just 213 00:10:08,800 --> 00:10:10,640 Speaker 2: that just stinks. There's no other way to say it. 214 00:10:10,760 --> 00:10:13,079 Speaker 2: Eight five five five six nine nine zero zero r 215 00:10:13,120 --> 00:10:14,920 Speaker 2: on any of the car doctor. We're coming back right 216 00:10:14,920 --> 00:10:30,400 Speaker 2: after this. Don If you're still listening down Virginia Way, yes, 217 00:10:30,480 --> 00:10:32,840 Speaker 2: send me the vin. I'm thinking about it. I bet 218 00:10:32,840 --> 00:10:35,360 Speaker 2: they had to take the front bumper off to do 219 00:10:35,440 --> 00:10:39,719 Speaker 2: the headlight, if they're doing a headlamp assembly, and if 220 00:10:39,760 --> 00:10:43,760 Speaker 2: they did the bottom of the wheelhouse in the front, 221 00:10:44,000 --> 00:10:47,960 Speaker 2: which is I believe I bet that's the piece you're referencing. Okay, 222 00:10:48,240 --> 00:10:52,040 Speaker 2: I bet that lower wheelhouse molding that then it's the wheelhouse, 223 00:10:52,040 --> 00:10:53,839 Speaker 2: and then it makes a ninety and then it goes 224 00:10:53,880 --> 00:10:57,319 Speaker 2: up to the bumper itself. I bet you that piece 225 00:10:57,400 --> 00:11:00,240 Speaker 2: is what's missing. And yes, that does have to be 226 00:11:00,320 --> 00:11:02,200 Speaker 2: removed in order to get the bump or cover off 227 00:11:02,360 --> 00:11:04,640 Speaker 2: in order to get the head lamp out. So send 228 00:11:04,640 --> 00:11:06,439 Speaker 2: me the vin I want to look that up specifically, 229 00:11:06,480 --> 00:11:08,199 Speaker 2: and I bet we can prove it. So I want 230 00:11:08,200 --> 00:11:10,040 Speaker 2: to talk to you about three exhaust systems in a day. 231 00:11:10,040 --> 00:11:12,240 Speaker 2: It's sort of like three on a match, which comes 232 00:11:12,280 --> 00:11:14,040 Speaker 2: to mind this week. Tom and I were having fun 233 00:11:14,080 --> 00:11:17,200 Speaker 2: with the studio this week where three individual pieces of 234 00:11:17,200 --> 00:11:19,040 Speaker 2: equipment had to be rebooted, and we came to the 235 00:11:19,040 --> 00:11:22,000 Speaker 2: conclusion that Microsoft is at it again, where you know, 236 00:11:22,720 --> 00:11:24,600 Speaker 2: we just saw a bunch of weird things computer wise 237 00:11:24,640 --> 00:11:26,079 Speaker 2: this week. I don't know if anybody else is going 238 00:11:26,120 --> 00:11:28,000 Speaker 2: through it, but three on a match, I said to 239 00:11:28,040 --> 00:11:30,040 Speaker 2: Tom prior to the show today, And you know, I 240 00:11:30,080 --> 00:11:32,400 Speaker 2: thought about the exhaust systems. We had three in a day. 241 00:11:32,480 --> 00:11:36,440 Speaker 2: Now understand why that's so unusual in this day and 242 00:11:36,480 --> 00:11:39,319 Speaker 2: age in a repair shop, you may not do three 243 00:11:39,360 --> 00:11:42,400 Speaker 2: exhaust systems in a month. All right, exhaust just doesn't 244 00:11:42,440 --> 00:11:46,040 Speaker 2: go bad anymore. It's all stainless steel, it's all higher quality. 245 00:11:46,679 --> 00:11:49,920 Speaker 2: It's it's just unless it's a very old vehicle, and 246 00:11:50,120 --> 00:11:53,200 Speaker 2: to get three in a day, it's kind of unheard of. 247 00:11:53,200 --> 00:11:56,200 Speaker 2: It's probably my quota for the quarter. You know, I 248 00:11:56,200 --> 00:11:58,560 Speaker 2: probably won't see it again. The first one was kind 249 00:11:58,600 --> 00:12:02,200 Speaker 2: of interesting. It was a twenty fifteen Toyota Highlander. Now, 250 00:12:02,360 --> 00:12:06,679 Speaker 2: this car had been setting a P zero thirteen A 251 00:12:06,679 --> 00:12:09,280 Speaker 2: is an Apple fault code for a while now, and 252 00:12:09,320 --> 00:12:13,240 Speaker 2: it was generally in colder weather. P zero thirteen A 253 00:12:13,280 --> 00:12:18,240 Speaker 2: is a bank one censor two two censor performance fault failure, 254 00:12:19,000 --> 00:12:24,720 Speaker 2: meaning that it didn't see proper ratio or switching when 255 00:12:24,840 --> 00:12:28,280 Speaker 2: or as the engine is warming up. So we finally 256 00:12:28,320 --> 00:12:30,000 Speaker 2: found time to get it in. We brought it in 257 00:12:30,240 --> 00:12:33,600 Speaker 2: at customer request, started to look at it, and the 258 00:12:33,720 --> 00:12:36,680 Speaker 2: fault wasn't there. There was nothing, There was no freeze frame, 259 00:12:36,720 --> 00:12:38,800 Speaker 2: there was no more information. It had gone on for 260 00:12:40,000 --> 00:12:42,360 Speaker 2: in good mode, so to speak, for such a long 261 00:12:42,400 --> 00:12:47,360 Speaker 2: period of time that there was nothing to diagnose. But 262 00:12:47,640 --> 00:12:50,840 Speaker 2: I got curious and I took out my mechanic stepthoscope 263 00:12:50,840 --> 00:12:53,560 Speaker 2: and I started listening to because tell me what's good, 264 00:12:53,600 --> 00:12:55,960 Speaker 2: I'll tell you what's bad. I started listening to the 265 00:12:56,000 --> 00:13:00,760 Speaker 2: exhaust system and a V six Toyota Highlander, this generation, 266 00:13:00,920 --> 00:13:05,160 Speaker 2: this fifteen. They split the rear exhaust pipe. The top 267 00:13:05,200 --> 00:13:07,320 Speaker 2: of the pipe, it's a y and at the top 268 00:13:07,320 --> 00:13:09,600 Speaker 2: of the pipe goes up to the forward bank and 269 00:13:09,679 --> 00:13:12,880 Speaker 2: the bottom the right side splits and it goes up 270 00:13:12,920 --> 00:13:15,880 Speaker 2: to the rear bank, which is bank one. So I 271 00:13:15,920 --> 00:13:20,360 Speaker 2: went to where the exhaust manifold catalytic converter assembly met 272 00:13:20,400 --> 00:13:23,400 Speaker 2: that rear bottom pipe on the right side, and as 273 00:13:23,440 --> 00:13:27,319 Speaker 2: I listened around the corner, sure enough, there's a tiny 274 00:13:27,400 --> 00:13:29,840 Speaker 2: exhaust leak. You can hear it plain as day if 275 00:13:29,840 --> 00:13:31,800 Speaker 2: you're standing underneath the car. You can hear it even 276 00:13:31,800 --> 00:13:35,000 Speaker 2: better if you're listening with a stethoscope. So I looked 277 00:13:35,040 --> 00:13:37,480 Speaker 2: at it. I'm saying, why is that leaking? Because it 278 00:13:37,559 --> 00:13:40,440 Speaker 2: looks flat. Well, no, wait a minute, there's a little 279 00:13:40,440 --> 00:13:42,360 Speaker 2: bit of an opening there. And then I caught it. 280 00:13:43,000 --> 00:13:47,079 Speaker 2: The exhaust stud going into the flange of the catalytic 281 00:13:47,080 --> 00:13:51,040 Speaker 2: converter is at a two degree angle. It was just 282 00:13:51,120 --> 00:13:55,199 Speaker 2: at the tiniest of angles, and the nut never bottomed 283 00:13:55,800 --> 00:13:58,000 Speaker 2: against the flanks. Now, I've been working on this car 284 00:13:58,080 --> 00:14:01,160 Speaker 2: from day one. I been working on this car for 285 00:14:01,200 --> 00:14:04,800 Speaker 2: ten years now, and frankly, it's not something you're going 286 00:14:04,840 --> 00:14:07,760 Speaker 2: to see until it becomes a problem. Over time, that 287 00:14:07,880 --> 00:14:12,640 Speaker 2: flange gasket started to fail and the nut, the contact 288 00:14:12,640 --> 00:14:16,319 Speaker 2: that it made with the flange just it just wasn't 289 00:14:16,400 --> 00:14:20,120 Speaker 2: enough to put enough clampload to keep that exhaust joint quiet. 290 00:14:20,840 --> 00:14:23,720 Speaker 2: Somewhere at the factory, the robot made a mistake. It 291 00:14:23,840 --> 00:14:26,880 Speaker 2: just it went in. Its sensed that the stud was 292 00:14:26,920 --> 00:14:28,960 Speaker 2: either at the wrong angle or that it tightened up. 293 00:14:29,040 --> 00:14:32,120 Speaker 2: How it went into the manifold, I don't know, and 294 00:14:32,520 --> 00:14:36,720 Speaker 2: it created a problem ten years later. So as a 295 00:14:36,720 --> 00:14:40,520 Speaker 2: matter of heating things up getting it to unbolt, all right, 296 00:14:40,960 --> 00:14:43,960 Speaker 2: I had to drill out two holes because one of 297 00:14:43,960 --> 00:14:46,160 Speaker 2: the studs didn't want to come out. The stud didn't 298 00:14:46,160 --> 00:14:47,640 Speaker 2: want to come out of the manifold. We had to 299 00:14:47,640 --> 00:14:50,040 Speaker 2: work to get it loose, tore out the threads in 300 00:14:50,080 --> 00:14:53,080 Speaker 2: the manifold, ended up drilling the hole bigger and putting 301 00:14:53,080 --> 00:14:56,600 Speaker 2: in two ten millimeter bolts. And that's fine, it's a 302 00:14:56,600 --> 00:14:59,320 Speaker 2: good repair. It's just it's an easier it's actually it's 303 00:14:59,320 --> 00:15:01,400 Speaker 2: a better way of doing I don't understand why Toyota 304 00:15:01,680 --> 00:15:03,680 Speaker 2: doesn't do that from the factory. It would seem to 305 00:15:03,680 --> 00:15:05,240 Speaker 2: make sense if you put two bolts in, but you'd 306 00:15:05,240 --> 00:15:07,320 Speaker 2: probably have to find a way to hold the back 307 00:15:07,360 --> 00:15:09,320 Speaker 2: of the bolt while you tighten it with a locknut, 308 00:15:09,880 --> 00:15:11,920 Speaker 2: and that would probably take an extra step they don't 309 00:15:11,920 --> 00:15:14,120 Speaker 2: want to deal with. So that was one exhaust system repair. 310 00:15:14,560 --> 00:15:19,280 Speaker 2: Got that fixed. Of course, the weird part there was 311 00:15:19,760 --> 00:15:23,520 Speaker 2: as soon as we started it up, it then set 312 00:15:23,720 --> 00:15:27,680 Speaker 2: a fault code P double thirty one, which is bank 313 00:15:27,800 --> 00:15:33,720 Speaker 2: one sensor one heater circuit fault, which made no sense, right. 314 00:15:34,080 --> 00:15:36,280 Speaker 2: You know, how do you work on the vehicle and 315 00:15:36,440 --> 00:15:39,840 Speaker 2: it sets a different oxygen sensor fault that it never 316 00:15:39,960 --> 00:15:43,160 Speaker 2: set before. You know what, sometimes things go bad twice 317 00:15:43,200 --> 00:15:45,760 Speaker 2: in the same day. So we put an upstream O 318 00:15:45,880 --> 00:15:48,480 Speaker 2: two sensor in it and that solved that problem and 319 00:15:48,520 --> 00:15:50,600 Speaker 2: the car's gone. But I'll tell you what it was, 320 00:15:50,640 --> 00:15:53,880 Speaker 2: touch and go there for a while. In Bay one, 321 00:15:54,320 --> 00:15:58,200 Speaker 2: we had a two thousand and three Toyota Camri that 322 00:15:58,320 --> 00:16:01,440 Speaker 2: had a clear cut exhaust leak. The traditional four cylinder 323 00:16:01,520 --> 00:16:05,280 Speaker 2: Camra flex pipe that goes bad, that flex pipe with 324 00:16:05,320 --> 00:16:07,800 Speaker 2: a catalytic converter from Toyota is a little over twenty 325 00:16:07,800 --> 00:16:10,840 Speaker 2: two hundred dollars. The customer opted, no, they don't want 326 00:16:10,880 --> 00:16:13,800 Speaker 2: to do that on the twenty five year old car. 327 00:16:13,920 --> 00:16:16,400 Speaker 2: Twenty four year old car. I got it. I understand 328 00:16:16,440 --> 00:16:20,000 Speaker 2: that we put a nice aftermarket cat and flex coupling 329 00:16:20,080 --> 00:16:21,760 Speaker 2: on there. They'll get a couple of more years out 330 00:16:21,800 --> 00:16:24,200 Speaker 2: of it. But the studs didn't want to come out. 331 00:16:24,240 --> 00:16:26,000 Speaker 2: The nuts didn't want to come off. The studs didn't 332 00:16:26,000 --> 00:16:29,200 Speaker 2: want to come out. And I gotta tell you this 333 00:16:29,280 --> 00:16:31,400 Speaker 2: is why I got into auto repair, to be able 334 00:16:31,400 --> 00:16:34,280 Speaker 2: to center punch those studs upside down at a forty 335 00:16:34,280 --> 00:16:37,720 Speaker 2: five degree angle and then drill straight, you know, successive 336 00:16:37,800 --> 00:16:40,640 Speaker 2: drill bits smaller than larger, until we finally got to 337 00:16:40,680 --> 00:16:42,840 Speaker 2: the point I went right down the middle on both 338 00:16:42,880 --> 00:16:46,560 Speaker 2: of them. Another one, two nuts, two bolts, put it together, 339 00:16:46,880 --> 00:16:51,160 Speaker 2: shipped it out the door. The third one was probably 340 00:16:51,480 --> 00:16:54,880 Speaker 2: the most interesting in terms of failure. It was a 341 00:16:54,920 --> 00:16:58,880 Speaker 2: twenty fifteen Subarru and I'm not sure what's going on 342 00:16:58,960 --> 00:17:01,200 Speaker 2: with Sube's, but we see a lot of this failure 343 00:17:01,600 --> 00:17:04,320 Speaker 2: the exhaust system. Kudos to Subaru for the way they 344 00:17:04,320 --> 00:17:07,760 Speaker 2: make their exhaust systems. The pipes are stainless, and it 345 00:17:07,800 --> 00:17:09,760 Speaker 2: takes a good long time. Here's a ten year old 346 00:17:09,840 --> 00:17:14,280 Speaker 2: Subaru that the pipes themselves were still in pretty good shape, 347 00:17:14,320 --> 00:17:16,560 Speaker 2: but they were just starting to get those surface pimples 348 00:17:16,560 --> 00:17:20,359 Speaker 2: and rust. But the steel plates, the flanges that join 349 00:17:20,440 --> 00:17:24,360 Speaker 2: the pipes together were just regular old steel. And if 350 00:17:24,400 --> 00:17:28,760 Speaker 2: you breathe wrong, that steel flangs between the muffler and 351 00:17:28,800 --> 00:17:32,280 Speaker 2: the intermediate pipe with the resonator was going to break. 352 00:17:32,320 --> 00:17:34,320 Speaker 2: And at what point does the part fall off. It 353 00:17:34,400 --> 00:17:36,720 Speaker 2: sort of becomes do or die. Right, that's the moment, 354 00:17:37,280 --> 00:17:41,120 Speaker 2: Because understand this, exhaust systems for as simple as they are, 355 00:17:41,920 --> 00:17:44,199 Speaker 2: and you know it does more than just keep the 356 00:17:44,240 --> 00:17:47,679 Speaker 2: car quiet. But in the event of failure, if the 357 00:17:47,760 --> 00:17:51,879 Speaker 2: exhaust bangs and hits the ground, not only can it 358 00:17:52,400 --> 00:17:55,880 Speaker 2: go under the tires of the vehicle and create an issue, 359 00:17:56,800 --> 00:18:00,359 Speaker 2: but it can also bounce up, hit the fuel tank, 360 00:18:00,640 --> 00:18:04,720 Speaker 2: hit undercarriage, hit suspension, and create bigger issues and cause 361 00:18:04,760 --> 00:18:07,280 Speaker 2: a lot more problems than you realize. So it's always 362 00:18:07,280 --> 00:18:09,320 Speaker 2: good to have a great exhaust system on a vehicle. 363 00:18:09,359 --> 00:18:12,280 Speaker 2: But three exhaust systems in a day, I guess that 364 00:18:12,320 --> 00:18:14,119 Speaker 2: does it for this month. Maybe we'll see what happens 365 00:18:14,119 --> 00:18:16,480 Speaker 2: in February. I'm running Ady and the car doctor. I'll 366 00:18:16,480 --> 00:18:17,359 Speaker 2: be back right after this. 367 00:18:17,400 --> 00:18:29,920 Speaker 4: Don't go anywhere, promises streets to the open road tonight. 368 00:18:31,240 --> 00:18:33,359 Speaker 2: Ron will give you wrong and right. 369 00:18:36,160 --> 00:18:38,639 Speaker 3: Hey, he's a car doctor. 370 00:18:39,160 --> 00:18:47,760 Speaker 2: Car advice to ride. Hey, Colonel Jerry's writing into us 371 00:18:47,800 --> 00:18:49,959 Speaker 2: from Las Vegas. I like Colonel Jerry. I like all 372 00:18:50,000 --> 00:18:52,280 Speaker 2: you guys. Hey, Ron, Happy New Year. Hope you're well. 373 00:18:52,280 --> 00:18:55,000 Speaker 2: I've watched several YouTube videos dealing with oil weight. My 374 00:18:55,080 --> 00:18:58,680 Speaker 2: twenty twenty three Tacoma take zero twenty, but this oil 375 00:18:58,720 --> 00:19:02,040 Speaker 2: guy on YouTube said when overseas, Toyota recommends five to 376 00:19:02,160 --> 00:19:04,280 Speaker 2: thirty in the US at zero twenty to help meet 377 00:19:04,320 --> 00:19:08,400 Speaker 2: fuel economy standards, he recommended changing two five thirty after 378 00:19:08,440 --> 00:19:11,320 Speaker 2: fifty thousand miles for engine life. That would be great 379 00:19:11,359 --> 00:19:14,520 Speaker 2: because my two thousand and eight Nissan Titan takes five thirty. Thoughts, 380 00:19:15,760 --> 00:19:19,880 Speaker 2: you know, Jerry, I love YouTube university, and I take 381 00:19:19,880 --> 00:19:21,520 Speaker 2: it for what it is. Some of it's real good 382 00:19:21,560 --> 00:19:23,080 Speaker 2: and some of it's here say and I'd like to 383 00:19:23,080 --> 00:19:25,879 Speaker 2: see the proof of why switching to five thirty is 384 00:19:25,920 --> 00:19:29,439 Speaker 2: going to be better for engine life. This whole thicker oil, 385 00:19:29,920 --> 00:19:33,600 Speaker 2: heavier weight oil is better for engine life. I think 386 00:19:33,640 --> 00:19:37,080 Speaker 2: it's archaic thinking unless you've got definitive proof and proof positive, 387 00:19:37,119 --> 00:19:39,240 Speaker 2: unless you've done some testing, unless you can show me 388 00:19:39,680 --> 00:19:44,600 Speaker 2: where factors viscosity has more to do with it than 389 00:19:44,640 --> 00:19:48,280 Speaker 2: just internal engine clearance. Viscosity will affect start stop systems. 390 00:19:48,520 --> 00:19:52,800 Speaker 2: Viscosity will affect how that vehicle stops and operates when cold. 391 00:19:53,520 --> 00:19:55,560 Speaker 2: We've had more than a few cases in the shop, 392 00:19:55,640 --> 00:19:58,359 Speaker 2: people that will come to us after having bounced around 393 00:19:58,440 --> 00:20:01,600 Speaker 2: the neighborhood and everywhere else, you know, doing their own 394 00:20:01,640 --> 00:20:05,200 Speaker 2: oil changes using a heavier weight oil, and they can't 395 00:20:05,240 --> 00:20:07,840 Speaker 2: understand why they've got misfire codes. And after taking it 396 00:20:07,880 --> 00:20:11,359 Speaker 2: to everybody else that's doing sparkplugs, coils, wires, et cetera, 397 00:20:11,359 --> 00:20:15,120 Speaker 2: et cetera, and it's of no avail because they don't 398 00:20:15,160 --> 00:20:18,240 Speaker 2: understand where misfires come from. Anyway. One of the first 399 00:20:18,320 --> 00:20:22,160 Speaker 2: questions I always ask after a complete diagnosis initial testing 400 00:20:22,720 --> 00:20:24,560 Speaker 2: is who did the list oil change and what weight 401 00:20:24,600 --> 00:20:28,440 Speaker 2: oil was used? And especially, and I've had this recently 402 00:20:28,480 --> 00:20:29,960 Speaker 2: on a vehicle. The car didn't have an oil chain 403 00:20:30,000 --> 00:20:32,400 Speaker 2: sticker on it, and that always catches my eye, Why 404 00:20:32,480 --> 00:20:35,800 Speaker 2: is there no oil change sticker on this car. And well, 405 00:20:35,840 --> 00:20:38,000 Speaker 2: I you know, I do my own oil changes, and 406 00:20:38,720 --> 00:20:42,320 Speaker 2: and you know I like five thirty because I've been 407 00:20:42,400 --> 00:20:45,600 Speaker 2: using five thirty in all my Chevy trucks since two 408 00:20:45,680 --> 00:20:48,600 Speaker 2: thousand and one. Was the answer I got. Well, this 409 00:20:48,680 --> 00:20:51,800 Speaker 2: was a Toyota with zero sixteen requirement. When do you 410 00:20:51,840 --> 00:20:54,160 Speaker 2: get to a zero W eight car? Because I understand 411 00:20:54,160 --> 00:20:57,960 Speaker 2: they're out there too. Now the viscosities are really getting crazy. Well, 412 00:20:58,000 --> 00:21:00,480 Speaker 2: we drain the oil, filled it up with zero sixteen, 413 00:21:00,520 --> 00:21:02,960 Speaker 2: and we fixed his problem, much to his jaw on 414 00:21:03,000 --> 00:21:06,080 Speaker 2: the ground look on his face when all was said 415 00:21:06,119 --> 00:21:09,000 Speaker 2: and done. So I'm not a fan of changing viscosity. 416 00:21:09,080 --> 00:21:11,600 Speaker 2: I'm not a fan of re engineering. I don't know 417 00:21:11,600 --> 00:21:15,040 Speaker 2: that you need to. I think that's nonsense. I you know, 418 00:21:15,119 --> 00:21:18,439 Speaker 2: my argument would be, show me all the Toyotas that 419 00:21:18,520 --> 00:21:21,200 Speaker 2: are continuing to use zero twenty as they get older, 420 00:21:21,640 --> 00:21:24,520 Speaker 2: show me all the engines that are failing. Toyota's got 421 00:21:24,520 --> 00:21:27,760 Speaker 2: some engine issues now, to be sure, on the turbo trucks, 422 00:21:28,080 --> 00:21:31,879 Speaker 2: but it's not viscosity from what I'm reading, and I 423 00:21:31,920 --> 00:21:34,560 Speaker 2: think you're playing with fire here. I would just stay 424 00:21:34,560 --> 00:21:37,680 Speaker 2: with a regular, consistent oil change on a basis and 425 00:21:38,040 --> 00:21:41,080 Speaker 2: stay with correct viscosity as recommended by manufacturer. And I 426 00:21:41,080 --> 00:21:43,920 Speaker 2: think the vehicle will go more miles in the long 427 00:21:44,000 --> 00:21:48,439 Speaker 2: run than you're predicting here. So hey, Ron, we exchange 428 00:21:48,440 --> 00:21:50,280 Speaker 2: a few emails before this comes to us. From Mark, 429 00:21:50,280 --> 00:21:52,200 Speaker 2: I wrote in about my Honda Cord with three hundred 430 00:21:52,240 --> 00:21:54,960 Speaker 2: and twenty eight thousand miles, best vehicle ever owned. My 431 00:21:55,040 --> 00:21:57,560 Speaker 2: name is Mark. I do gasoline testing for octane ratings. 432 00:21:57,840 --> 00:21:59,400 Speaker 2: I should talk to this guy. I wonder if he's 433 00:21:59,440 --> 00:22:02,720 Speaker 2: gas is gad. If gas is guessed, that whole that's 434 00:22:02,760 --> 00:22:04,680 Speaker 2: a whole another I told you guys about that right 435 00:22:04,920 --> 00:22:09,119 Speaker 2: Roger customer works for Citgo. He keeps telling me gases 436 00:22:09,160 --> 00:22:11,080 Speaker 2: gas and I keep having this argument with him, but 437 00:22:11,359 --> 00:22:14,080 Speaker 2: you know he's right. I believe him, but boy, it's 438 00:22:14,119 --> 00:22:15,920 Speaker 2: just hard to believe that old gas is the same. 439 00:22:15,960 --> 00:22:19,280 Speaker 2: But anyway, back to Mark's email, I run two single 440 00:22:19,359 --> 00:22:23,720 Speaker 2: cylinder CFR octane engines. That is the only industry standard 441 00:22:23,760 --> 00:22:28,760 Speaker 2: octane rating test method by ASTM standards. Okay, my questions 442 00:22:28,920 --> 00:22:31,359 Speaker 2: or I'm asking your opinion about is on mas the vehicles. 443 00:22:31,400 --> 00:22:33,119 Speaker 2: My brother has a twenty twenty three miles to c 444 00:22:33,320 --> 00:22:35,840 Speaker 2: X five with leather and his leases up in March, 445 00:22:35,920 --> 00:22:38,600 Speaker 2: he will have approximately thirty two thousand miles. He's retired 446 00:22:38,840 --> 00:22:42,399 Speaker 2: and much more financially secure, so he offered me the 447 00:22:42,480 --> 00:22:44,200 Speaker 2: vehicle for about twenty grand. Since I have a huge 448 00:22:44,200 --> 00:22:46,080 Speaker 2: commute one hundred and thirty miles per day, about thirty 449 00:22:46,080 --> 00:22:48,119 Speaker 2: thousand miles a year, my question is what do you 450 00:22:48,119 --> 00:22:49,919 Speaker 2: think about Mazda as far as putting a lot of 451 00:22:49,920 --> 00:22:53,920 Speaker 2: miles on in longevity. A new CRV comparable to his 452 00:22:54,320 --> 00:22:56,520 Speaker 2: Mazda is about thirty nine thousand and doesn't pay to 453 00:22:56,560 --> 00:22:59,119 Speaker 2: get a Masa extended warranty. Should I take the offer? 454 00:22:59,160 --> 00:23:01,200 Speaker 2: It's more of an offer too good to refuse versus 455 00:23:01,200 --> 00:23:03,480 Speaker 2: liking or wanting a Masa. It's really a quality ride 456 00:23:03,480 --> 00:23:07,440 Speaker 2: for what Maza prices are. Thank you, Mark. You know Mark. 457 00:23:07,480 --> 00:23:10,080 Speaker 2: I like Mazda. I think Masa is a decent automobile. 458 00:23:10,760 --> 00:23:13,159 Speaker 2: If we were talking five or six years ago, my 459 00:23:13,240 --> 00:23:16,640 Speaker 2: biggest concern would be rusting and the way they rust out. 460 00:23:16,800 --> 00:23:19,679 Speaker 2: They've gotten a lot better. We've got a few customers 461 00:23:19,720 --> 00:23:22,360 Speaker 2: with Mazdas and we're seeing very good longevity as far 462 00:23:22,359 --> 00:23:25,439 Speaker 2: as body and rust control. Of course, common sense like 463 00:23:25,480 --> 00:23:28,679 Speaker 2: anything else, you're driving it in extreme conditions. You're driving 464 00:23:28,720 --> 00:23:31,760 Speaker 2: it in a harsh environment, lots of salt and corrosion 465 00:23:31,800 --> 00:23:34,639 Speaker 2: and crout on the road. Getting the car washed, you know, 466 00:23:34,800 --> 00:23:38,600 Speaker 2: washing out the wheelhouses is always a great idea. I mean, 467 00:23:38,640 --> 00:23:40,639 Speaker 2: I just I just did the plow truck here in 468 00:23:40,680 --> 00:23:43,280 Speaker 2: New Jersey. We went through a couple of snowstorms and 469 00:23:43,280 --> 00:23:44,399 Speaker 2: I have had a chance to get it to the 470 00:23:44,440 --> 00:23:47,560 Speaker 2: car washing. We got rain over the weekend, so I 471 00:23:47,640 --> 00:23:49,240 Speaker 2: you know, I took the hose at the shop and 472 00:23:49,280 --> 00:23:50,879 Speaker 2: I spent five minutes and I just washed out the 473 00:23:50,920 --> 00:23:53,639 Speaker 2: wheelhouses and I shot water down the side the other day. 474 00:23:53,720 --> 00:23:55,600 Speaker 2: Matter of fact, the neighbors probably think I'm crazy because 475 00:23:55,600 --> 00:23:58,240 Speaker 2: I did it in the rain, which I like to 476 00:23:58,280 --> 00:24:01,360 Speaker 2: do because it just washes everything away. So but other 477 00:24:01,440 --> 00:24:05,040 Speaker 2: than that, as far as engines and drive train, I'm 478 00:24:05,040 --> 00:24:08,280 Speaker 2: going to tell you the same thing. Right, oil filter, 479 00:24:08,880 --> 00:24:12,280 Speaker 2: regular service, regular maintenance. I think it's good bang for 480 00:24:12,320 --> 00:24:15,040 Speaker 2: the buck. Will you get three hundred thousand miles out 481 00:24:15,040 --> 00:24:17,760 Speaker 2: of it? Maybe? It kind of depends on how you 482 00:24:17,800 --> 00:24:19,879 Speaker 2: take care of it. I bet you're doing maintenance on 483 00:24:19,920 --> 00:24:22,359 Speaker 2: the Honda. I would follow the same maintenance routine on 484 00:24:22,400 --> 00:24:25,720 Speaker 2: the Mazda. I think it's going to break down two 485 00:24:25,800 --> 00:24:28,480 Speaker 2: costs per mile and how far will it go? And 486 00:24:28,520 --> 00:24:30,320 Speaker 2: I bet you the Mazda will give you a return 487 00:24:30,359 --> 00:24:31,879 Speaker 2: on your dollars. I just don't know if it's going 488 00:24:31,920 --> 00:24:34,159 Speaker 2: to go three hundred and twenty eight thousand like that Honda, 489 00:24:34,240 --> 00:24:37,720 Speaker 2: because some of those older Hondas just are really great cars. 490 00:24:38,440 --> 00:24:42,640 Speaker 2: But and here's the butt, Honda isn't even Honda anymore. 491 00:24:43,480 --> 00:24:47,480 Speaker 2: We're reading all sorts of issues civics and accords made 492 00:24:47,520 --> 00:24:51,160 Speaker 2: in the last seven eight years, head gasket issues and 493 00:24:51,280 --> 00:24:54,399 Speaker 2: five thousand dollars six thousand dollars engine repairs and engines 494 00:24:54,440 --> 00:25:00,760 Speaker 2: having to come apart. And so you know, buy the Mazda. 495 00:25:01,240 --> 00:25:04,920 Speaker 2: Take it. It's a good price. You will likely get 496 00:25:04,960 --> 00:25:07,360 Speaker 2: at least five years out of it with normal wear, 497 00:25:07,400 --> 00:25:10,840 Speaker 2: tear and care. And five years on twenty thousand dollars 498 00:25:10,960 --> 00:25:13,919 Speaker 2: isn't a lot of money today. And you know, one 499 00:25:13,960 --> 00:25:16,000 Speaker 2: of the best ways I can convince somebody to take 500 00:25:16,040 --> 00:25:18,919 Speaker 2: a deal like that and to maintain it is to 501 00:25:19,040 --> 00:25:21,600 Speaker 2: encourage you, as you've already done, is to go out 502 00:25:21,600 --> 00:25:25,639 Speaker 2: and price out a similar vehicle brand new. Because the numbers, 503 00:25:25,800 --> 00:25:29,359 Speaker 2: the numbers are kind of staggering, the local Chevy dealer 504 00:25:29,440 --> 00:25:31,000 Speaker 2: was nice enough to send me an offer on my 505 00:25:31,040 --> 00:25:33,679 Speaker 2: twenty two Silverado plow truck, which only has ten thousand 506 00:25:33,680 --> 00:25:36,760 Speaker 2: miles on it now, because where do I go? They 507 00:25:36,760 --> 00:25:38,560 Speaker 2: want to give me twenty two thousand dollars for it, 508 00:25:38,600 --> 00:25:40,280 Speaker 2: and I can have the honor of paying six hundred 509 00:25:40,280 --> 00:25:41,920 Speaker 2: dollars a month for the next five years at four 510 00:25:41,920 --> 00:25:46,000 Speaker 2: percent interest on a new twenty six Chevy twenty five 511 00:25:46,080 --> 00:25:48,520 Speaker 2: hundred plowd truck. It doesn't make any sense to me. 512 00:25:49,640 --> 00:25:51,880 Speaker 2: Cars are a matter of dollar and cents. That one 513 00:25:51,920 --> 00:25:55,000 Speaker 2: makes sense to me, and I think I would do it. 514 00:25:55,119 --> 00:25:58,520 Speaker 2: Would I take the extended warranty? I want to get 515 00:25:58,560 --> 00:26:00,840 Speaker 2: at least engine and drive train coverage up to one 516 00:26:00,880 --> 00:26:04,000 Speaker 2: hundred thousand miles a little longer if I could. But 517 00:26:04,080 --> 00:26:07,240 Speaker 2: I'd also want electronics coverage. I think when you're looking 518 00:26:07,240 --> 00:26:09,640 Speaker 2: at a vehicle purchase now and you start talking about 519 00:26:09,680 --> 00:26:14,399 Speaker 2: extended warranties, it's that vehicle. It's that electronics coverage of 520 00:26:14,440 --> 00:26:18,040 Speaker 2: the vehicle. That's that's the you know, that's the reason 521 00:26:18,080 --> 00:26:19,920 Speaker 2: you want to do it, because some of these dashboard 522 00:26:19,920 --> 00:26:25,959 Speaker 2: electronics thousands to repair, thousands, and that's a backbreaker. As 523 00:26:25,960 --> 00:26:28,560 Speaker 2: the vehicle gets older. So but yeah, by all means, Mark, 524 00:26:28,640 --> 00:26:31,159 Speaker 2: enjoy the ride eight five five five six zero nine 525 00:26:31,240 --> 00:26:33,320 Speaker 2: nine zero zero running any and the car doctor. I'm 526 00:26:33,320 --> 00:26:50,159 Speaker 2: coming back right after this. Hey, if you do the 527 00:26:50,320 --> 00:26:52,320 Speaker 2: here we are Jim Wrights and Hey Ron. I heard 528 00:26:52,359 --> 00:26:54,240 Speaker 2: last week's show. I liked the guy who called in 529 00:26:54,240 --> 00:26:57,480 Speaker 2: about Uncle Steve. Also liked Uncle Steve's advice to you 530 00:26:57,520 --> 00:26:59,800 Speaker 2: when he said figure it out, similar to my dad's. 531 00:27:00,240 --> 00:27:02,040 Speaker 2: This is from Jim in New Jersey. I got a 532 00:27:02,080 --> 00:27:04,680 Speaker 2: quick battery question. I just purchased a CPO which is 533 00:27:04,720 --> 00:27:08,080 Speaker 2: certified pre owned for everybody, A CPO twenty twenty two 534 00:27:08,160 --> 00:27:11,280 Speaker 2: Volvo x C ninety with thirty six thousand miles still 535 00:27:11,280 --> 00:27:13,000 Speaker 2: have eighteen months of WARRN TEA on it. It was 536 00:27:13,040 --> 00:27:16,200 Speaker 2: sold in July of twenty twenty two, so the battery 537 00:27:16,240 --> 00:27:19,360 Speaker 2: will be four years old this coming July. I don't 538 00:27:19,440 --> 00:27:21,119 Speaker 2: drive much like once or twice a week under a 539 00:27:21,240 --> 00:27:23,280 Speaker 2: undred under one thousand miles a year. I'm most of 540 00:27:23,320 --> 00:27:25,920 Speaker 2: the twenty four to seven caregiver for my wife. Good Man, 541 00:27:26,080 --> 00:27:28,639 Speaker 2: when should I be looking to replace the battery yesterday? 542 00:27:28,920 --> 00:27:31,359 Speaker 2: I do have triple A who will become to my 543 00:27:31,480 --> 00:27:33,920 Speaker 2: house to change the battery. Is that asking for trouble? 544 00:27:34,000 --> 00:27:35,760 Speaker 2: Or should I have the dealer do it? The issue 545 00:27:35,840 --> 00:27:38,040 Speaker 2: is I can't leave my wife here alone to get 546 00:27:38,080 --> 00:27:41,480 Speaker 2: to the dealer. Gym, Jim, figure it out, right, It's 547 00:27:41,600 --> 00:27:44,080 Speaker 2: it's I'm not saying Triple A shouldn't change the battery. 548 00:27:44,400 --> 00:27:46,480 Speaker 2: I have issues with Triple A batteries and I say 549 00:27:46,480 --> 00:27:49,199 Speaker 2: this all the time. Right, you know, where do my 550 00:27:49,320 --> 00:27:52,840 Speaker 2: recycled batteries go? Excuse me? Where do the batteries go 551 00:27:52,880 --> 00:27:54,600 Speaker 2: when they get recycled out of the shop. You know, 552 00:27:54,680 --> 00:27:56,480 Speaker 2: we have a battery rack. We've got you know, eleven 553 00:27:56,600 --> 00:27:59,560 Speaker 2: or twelve of the most common numbers, and every couple 554 00:27:59,560 --> 00:28:01,960 Speaker 2: of weeks that battery truck shows up and he'll recycle 555 00:28:02,000 --> 00:28:04,399 Speaker 2: things out based on age. And as I've told this 556 00:28:04,480 --> 00:28:07,720 Speaker 2: story before, right, it's what do they do with those batteries? 557 00:28:07,720 --> 00:28:09,560 Speaker 2: Where do they go? They go out to a recycling 558 00:28:09,600 --> 00:28:12,320 Speaker 2: center where they will be you know, they will be 559 00:28:12,320 --> 00:28:15,720 Speaker 2: put on a specific type of charge to desulfate or 560 00:28:15,840 --> 00:28:19,080 Speaker 2: clean the batteries up electrically from sitting. They will get 561 00:28:19,119 --> 00:28:23,840 Speaker 2: relabeled and sold to various organizations, Triple A roadside services, 562 00:28:24,520 --> 00:28:26,760 Speaker 2: you know, different types of towing companies that will then 563 00:28:26,800 --> 00:28:30,160 Speaker 2: have these batteries in stock at a lower price to them. 564 00:28:30,600 --> 00:28:32,960 Speaker 2: But it, you know, gets them off the inventory shelf, 565 00:28:33,000 --> 00:28:35,520 Speaker 2: and it lets the battery companies keep moving things along. 566 00:28:36,000 --> 00:28:37,919 Speaker 2: Do I think all Triple A batteries are bad? No, 567 00:28:38,240 --> 00:28:40,800 Speaker 2: I don't know that they last a duration like they should. 568 00:28:40,840 --> 00:28:42,880 Speaker 2: I think Triple A's rolling the dice. They say, you know, 569 00:28:42,880 --> 00:28:45,360 Speaker 2: we'll give you three year free replacement, and a lot 570 00:28:45,400 --> 00:28:47,160 Speaker 2: of you get it, but a lot of you don't. 571 00:28:47,200 --> 00:28:49,480 Speaker 2: A lot of you don't get that warranty. I think, 572 00:28:49,520 --> 00:28:52,360 Speaker 2: if I had my choice, I want a fresh battery 573 00:28:52,760 --> 00:28:56,280 Speaker 2: installed by a mechanic in the shop, especially on some 574 00:28:56,360 --> 00:28:58,600 Speaker 2: of these cars where they come out of wheelwell houses 575 00:28:58,600 --> 00:29:01,080 Speaker 2: and moldings and openings. I also want to look at 576 00:29:01,080 --> 00:29:03,640 Speaker 2: the internal does it have start stop? I want to 577 00:29:03,640 --> 00:29:06,840 Speaker 2: look at the auxiliary battery. The auxiliary battery should be 578 00:29:06,920 --> 00:29:09,560 Speaker 2: changed when the regular battery is changed. And the fact 579 00:29:09,600 --> 00:29:12,600 Speaker 2: that you're counting on this in an emergency situation, Jim, 580 00:29:12,760 --> 00:29:14,880 Speaker 2: which is the underlying theme of what I got here. 581 00:29:15,800 --> 00:29:17,360 Speaker 2: What you don't want to wait to have the problem. 582 00:29:17,400 --> 00:29:18,840 Speaker 2: You don't want to wait for Triple A to show 583 00:29:18,920 --> 00:29:20,960 Speaker 2: up at the house. You don't want to count on 584 00:29:21,000 --> 00:29:24,520 Speaker 2: the fact. Can they not just change the batteries, both 585 00:29:24,560 --> 00:29:26,320 Speaker 2: of them if there is a second one, if there 586 00:29:26,360 --> 00:29:29,240 Speaker 2: is an auxiliary stop start, But can they do the 587 00:29:29,280 --> 00:29:32,760 Speaker 2: BMI reset? Can they do the battery monitoring reset where 588 00:29:32,800 --> 00:29:36,120 Speaker 2: they tell the vehicle, hey, we've changed the battery. This 589 00:29:36,160 --> 00:29:38,760 Speaker 2: is going to be different, how it affects charge rate 590 00:29:39,080 --> 00:29:42,440 Speaker 2: and what it does. We had a twenty nineteen Ford 591 00:29:42,520 --> 00:29:44,880 Speaker 2: Edge in the shop this week two and a half 592 00:29:45,120 --> 00:29:48,040 Speaker 2: almost well no, sorry, three years just on the battery 593 00:29:48,360 --> 00:29:52,240 Speaker 2: on an AGM low mileage doesn't go anywhere. We were 594 00:29:52,240 --> 00:29:54,600 Speaker 2: able to warrantye the battery for the customer. We were 595 00:29:54,600 --> 00:29:57,200 Speaker 2: happy to do it. But in the back of my mind, 596 00:29:57,360 --> 00:29:59,960 Speaker 2: I know they weren't able to do the BMI recas 597 00:30:00,080 --> 00:30:03,479 Speaker 2: set when they replace the battery themselves, And you have 598 00:30:03,560 --> 00:30:07,360 Speaker 2: to wonder what effect does that have. I don't see 599 00:30:07,440 --> 00:30:11,720 Speaker 2: agms going as long as original agms. I haven't figured 600 00:30:11,760 --> 00:30:14,000 Speaker 2: that out yet. I don't know if that's just something 601 00:30:14,040 --> 00:30:17,400 Speaker 2: that works around fifty nine wes Prospect Street, Waldwick, if 602 00:30:17,400 --> 00:30:19,280 Speaker 2: it's just the air around the shop, or if it's 603 00:30:19,280 --> 00:30:22,920 Speaker 2: a real thing. But my point becomes, I would figure 604 00:30:22,960 --> 00:30:24,880 Speaker 2: out a way to get this done either by the 605 00:30:24,920 --> 00:30:27,600 Speaker 2: dealer whoever's taking care of the car. If there's a 606 00:30:27,640 --> 00:30:31,120 Speaker 2: battery reset to be done, let them do that. Okay, 607 00:30:31,560 --> 00:30:35,400 Speaker 2: change the auxiliary battery, because at some point this vehicle 608 00:30:35,440 --> 00:30:37,240 Speaker 2: is gonna need an oil change. You're gonna have to 609 00:30:37,240 --> 00:30:40,040 Speaker 2: take it somewhere. At some point, this vehicle is gonna 610 00:30:40,040 --> 00:30:42,560 Speaker 2: need breaks. At some point, this vehicle is gonna need 611 00:30:42,640 --> 00:30:47,040 Speaker 2: tires right much beyond any just regular failure. It's not 612 00:30:47,080 --> 00:30:49,720 Speaker 2: gonna be a perfect vehicle. No vehicle is. It's got 613 00:30:49,760 --> 00:30:52,560 Speaker 2: to be kept in good shape under normal conditions. As 614 00:30:52,560 --> 00:30:54,760 Speaker 2: a twenty four to seven caregiver, it's got to be 615 00:30:54,840 --> 00:30:56,840 Speaker 2: kept in tip top shape because it's got to be 616 00:30:56,880 --> 00:30:59,480 Speaker 2: ready at all times. So, like Uncle Steve said, I'm 617 00:30:59,480 --> 00:31:02,240 Speaker 2: gonna tell you the same thing, my friend, figure it out. 618 00:31:02,440 --> 00:31:04,040 Speaker 2: It's got to be done, and I would do it 619 00:31:04,040 --> 00:31:06,760 Speaker 2: as a matter of safety. You know, I wouldn't wait 620 00:31:06,800 --> 00:31:09,120 Speaker 2: for the failure because I think waiting for the failure. 621 00:31:09,720 --> 00:31:11,760 Speaker 2: The battery is going on four years old this year. 622 00:31:12,040 --> 00:31:14,040 Speaker 2: Now's a good time to do it. I'm not a 623 00:31:14,080 --> 00:31:16,760 Speaker 2: fan of letting batteries go the distance because I've seen 624 00:31:16,840 --> 00:31:19,360 Speaker 2: too much change in the last two or three years. 625 00:31:19,680 --> 00:31:21,880 Speaker 2: Because of the electronics that are in these cars that 626 00:31:21,960 --> 00:31:25,000 Speaker 2: I it seems like they're shortening battery life each and 627 00:31:25,080 --> 00:31:27,960 Speaker 2: every day, so just be aware by all means, I 628 00:31:27,960 --> 00:31:30,479 Speaker 2: would get that battery done and get it done sooner 629 00:31:30,680 --> 00:31:33,040 Speaker 2: rather than later. So I hope that works for you, Jimmy, 630 00:31:33,080 --> 00:31:36,080 Speaker 2: and you keep going. I always appreciate your comments and questions. 631 00:31:36,120 --> 00:31:39,200 Speaker 2: So eight five five five six oh nine nine zero zero, 632 00:31:39,200 --> 00:31:41,040 Speaker 2: I'm running eighty in the car. Doctor. We'll be back 633 00:31:41,080 --> 00:31:55,080 Speaker 2: to wrap it up right after this. You know, it's funny, 634 00:31:55,120 --> 00:31:57,920 Speaker 2: right Jim's writing in. He's asking me about batteries and 635 00:31:57,960 --> 00:32:00,760 Speaker 2: the Volvo and when to do it. Batteries are a 636 00:32:00,800 --> 00:32:02,280 Speaker 2: big part of the week this week at the shop, 637 00:32:02,560 --> 00:32:06,600 Speaker 2: they really were, and we replaced a half a dozen batteries, 638 00:32:07,160 --> 00:32:09,640 Speaker 2: and it was interesting to note as I sat here 639 00:32:09,640 --> 00:32:13,320 Speaker 2: thinking about it during the break, I think the greater portion, 640 00:32:13,480 --> 00:32:16,160 Speaker 2: probably four of those batteries were on vehicles less than 641 00:32:16,160 --> 00:32:18,800 Speaker 2: three years old. The batteries where the batteries were less 642 00:32:18,840 --> 00:32:21,880 Speaker 2: than three years old, but they were legitimate failures, and 643 00:32:22,200 --> 00:32:27,760 Speaker 2: in one case the vehicle battery test said good recharge. 644 00:32:28,360 --> 00:32:31,440 Speaker 2: But my experience when we go through the good recharge 645 00:32:32,360 --> 00:32:34,640 Speaker 2: idea and you know, we bring it up to level, 646 00:32:35,080 --> 00:32:37,720 Speaker 2: it's typically we'll get another eight months to a year 647 00:32:37,760 --> 00:32:40,320 Speaker 2: out of that battery and then it's a failure. So 648 00:32:40,840 --> 00:32:44,120 Speaker 2: where do you want to get stuck? Is my point? 649 00:32:44,160 --> 00:32:47,640 Speaker 2: Because I still maintain the fact that batteries are the 650 00:32:47,760 --> 00:32:50,880 Speaker 2: lifeline that keeps us going in a vehicle. And there's 651 00:32:51,000 --> 00:32:55,120 Speaker 2: nothing more truer. There's no words truer I should say 652 00:32:55,120 --> 00:32:57,760 Speaker 2: it like that. I still always cite, you know, and 653 00:32:57,800 --> 00:33:00,960 Speaker 2: Billy's passed my former boss. Gosh, when I was a kid, 654 00:33:01,120 --> 00:33:04,280 Speaker 2: Billy's gone at least fifteen years. I still remember nineteen 655 00:33:04,320 --> 00:33:07,320 Speaker 2: seventy eight him saying to me, ron as more complicated 656 00:33:07,320 --> 00:33:10,200 Speaker 2: as cars get, and no matter how complicated they get, 657 00:33:10,320 --> 00:33:12,320 Speaker 2: they're always going to need a couple of critical things. 658 00:33:12,360 --> 00:33:15,120 Speaker 2: They need good tires, good breaks, and a good battery 659 00:33:15,560 --> 00:33:17,720 Speaker 2: in order to run properly. He said. The rest of 660 00:33:17,760 --> 00:33:20,040 Speaker 2: it's going to be fluff. And you know, there's still 661 00:33:20,040 --> 00:33:22,400 Speaker 2: a lot of truth to that, and it's it's probably 662 00:33:22,440 --> 00:33:25,320 Speaker 2: fifty years later, so you know, that's just something to 663 00:33:25,360 --> 00:33:27,240 Speaker 2: be aware of. So that's why I'm so I'm so 664 00:33:27,520 --> 00:33:30,040 Speaker 2: deaf on batteries. You know, if it's three going on 665 00:33:30,120 --> 00:33:33,040 Speaker 2: four years, we had a women customer this week, the 666 00:33:33,280 --> 00:33:36,320 Speaker 2: twenty twelve Volvo. The battery had just turned three years. 667 00:33:36,320 --> 00:33:38,800 Speaker 2: It was three years and two months old. It came 668 00:33:38,880 --> 00:33:42,080 Speaker 2: up good recharge, she's low mileage. I said, you know what, 669 00:33:42,200 --> 00:33:45,000 Speaker 2: you're here, Let's change the battery now. Let's get this 670 00:33:45,120 --> 00:33:48,120 Speaker 2: over with, because when the battery goes bad on a 671 00:33:48,200 --> 00:33:52,000 Speaker 2: female driver, it's it could be a life and death situation. 672 00:33:52,240 --> 00:33:54,800 Speaker 2: You know, it's funny, right, Women, I think have some 673 00:33:54,960 --> 00:33:58,440 Speaker 2: common sense here that we don't normally realize when they say, hey, 674 00:33:58,720 --> 00:34:01,360 Speaker 2: you know what the batteries marked. I don't need that adventure. 675 00:34:01,400 --> 00:34:04,600 Speaker 2: I don't need the life and death situation. Guys, I 676 00:34:04,600 --> 00:34:06,240 Speaker 2: don't know. I think we're kind of dumber. I think 677 00:34:06,240 --> 00:34:08,279 Speaker 2: we're just like you know, our ego takes over. I 678 00:34:08,280 --> 00:34:10,640 Speaker 2: can walk forty miles in the snow uphill both ways 679 00:34:10,920 --> 00:34:12,719 Speaker 2: and get home because of the dead battery. I don't 680 00:34:12,719 --> 00:34:15,160 Speaker 2: really care. But women, you got to keep them safe, 681 00:34:15,160 --> 00:34:17,520 Speaker 2: and they want to be safe. It's the absolute truth. 682 00:34:17,600 --> 00:34:20,800 Speaker 2: So I think, you know what, just change the battery 683 00:34:20,840 --> 00:34:22,640 Speaker 2: and get your ego out of the way for everybody 684 00:34:22,880 --> 00:34:24,680 Speaker 2: and just be safer. I want to do a quick 685 00:34:24,719 --> 00:34:27,880 Speaker 2: shout out to my buddy snap On Sam. You know 686 00:34:27,960 --> 00:34:29,680 Speaker 2: I talk about that. I don't talk about the snap 687 00:34:29,719 --> 00:34:31,880 Speaker 2: On tool dealers enough, But these are these guys. We 688 00:34:31,920 --> 00:34:34,480 Speaker 2: all see their trucks on the road. You don't realize 689 00:34:34,480 --> 00:34:37,000 Speaker 2: how many hundreds of thousands of dollars of inventory they're 690 00:34:37,040 --> 00:34:39,640 Speaker 2: driving around in those big snap On tool trucks. They 691 00:34:39,680 --> 00:34:42,319 Speaker 2: do a great job. My guy is Jay up here 692 00:34:42,320 --> 00:34:45,319 Speaker 2: in Mahwa He does a wonderful job. But snap On 693 00:34:45,440 --> 00:34:48,640 Speaker 2: Sam is out of paramuse. He's their paramus snap On dealer. 694 00:34:48,840 --> 00:34:51,200 Speaker 2: It's his birthday this week, and we always want to 695 00:34:51,200 --> 00:34:52,840 Speaker 2: take a moment and wish him a big car doctor 696 00:34:52,840 --> 00:34:55,799 Speaker 2: happy birthday. We know he's a regular listener to the show. God, 697 00:34:55,840 --> 00:34:58,360 Speaker 2: I hope he's not listening to this when he's driving 698 00:34:58,360 --> 00:35:00,359 Speaker 2: the big truck and has an accident, and I'm when 699 00:35:00,400 --> 00:35:02,080 Speaker 2: he hears me say his name. But for Sam and 700 00:35:02,120 --> 00:35:04,960 Speaker 2: his daughter out there, these guys, these two work together. 701 00:35:05,000 --> 00:35:07,279 Speaker 2: They do a great job up here in North Jersey. 702 00:35:07,320 --> 00:35:08,759 Speaker 2: We just want to wish him a happy birthday and 703 00:35:08,840 --> 00:35:11,239 Speaker 2: many more. And we appreciate him Jay and all the 704 00:35:11,280 --> 00:35:13,279 Speaker 2: snap On dealers out there, and all the tool job 705 00:35:13,400 --> 00:35:16,520 Speaker 2: is that keep us mechanics going each and every day 706 00:35:16,640 --> 00:35:18,879 Speaker 2: I'm running and in the car Doctor till the next time. 707 00:35:19,120 --> 00:35:21,960 Speaker 2: Good mechanics aren't expensive, they're priceless. 708 00:35:22,239 --> 00:35:27,480 Speaker 4: See ya the car doctor curR advice to Alrite