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Speaker 1: The Jubil Show on demand. It's another Jubil phone frame

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Speaker 1: day mornings. That's twenties. Hello and Hello, this is Pete

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Speaker 1: Pekins calling from UPS looking for Melany. Hey, Sorr, Hi,

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Speaker 1: this is Pete Eakins. I'm calling from UPS looking for Melanie. Um.

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Speaker 1: Apparently there's been a problem with a package and you've

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Speaker 1: been trying to reach out to us, So I'm calling

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Speaker 1: you to try to help you out. Okay, Um, first

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Speaker 1: of all, you're you're from UP. You you work at UPS?

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Speaker 1: Do you, guys do a sing song hello to your customers?

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Speaker 1: What is that? No? No, No, that's just something I

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Speaker 1: like to do, just try to, you know, cheer people up.

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Speaker 1: I know you've you've got a complaint or you're looking

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Speaker 1: for something or something's gone wrong. So I found that

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Speaker 1: if you sing a tune to people, they feel a

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Speaker 1: little bitter about things though. Anyway, Okay, yeah, okay, help

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Speaker 1: you with Melanie. I'm sorry. Yeah, So if you're calling, yes,

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Speaker 1: there is a package that I've been trying to track

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Speaker 1: down unsuccessfully with you guys. So let me give you

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Speaker 1: the address again and then you can track it and hopefully, UM,

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Speaker 1: you mean it when you say it'll be here, you know, tomorrow,

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Speaker 1: which you've said twice before. Okay, well I've never said

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Speaker 1: that because I've never spoken with you directly. I think

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Speaker 1: you may have Your company's our company. Sometimes you speak

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Speaker 1: to a lot of different people. Drunk right now? Is

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Speaker 1: that what's going on? I'm sorry, am I? Yes? Are

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Speaker 1: you drunk? Are you drunk right now on the job?

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Speaker 1: Is that what's going on? To the singing and everything else? No,

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Speaker 1: I don't drink at all, never drink never. This isn't helpful,

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Speaker 1: and the singing is making it worse. To be honest,

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Speaker 1: no offense. What I would like is to get an

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Speaker 1: absolute yes that the package is going to be here,

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Speaker 1: and that the package arrived. Yes. Yeah, I really don't

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Speaker 1: need it. I really don't. Yes. She wants a yes. Okay,

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Speaker 1: I'm not going to listen to this anymore. Your supervisor, please,

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Speaker 1: I'd like to fix your supervisor. This is really all right? Well,

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Speaker 1: I will send ya over dam I'm sorry, I'm so sorry,

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Speaker 1: but I'm so sorry. I'm put on hold and send

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Speaker 1: you right over there right now, right one second, I

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Speaker 1: be crazy one second? Please, uh this tyler, I'm gonna

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Speaker 1: help you. Is this Tyler? Are you are you Pete supervisor?

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Speaker 1: I am the manager on duty. Yes, right now currently Okay, well,

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Speaker 1: I want to recommend that you fire your employee. Pete

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Speaker 1: pulled me up and started singing to me. Wouldn't stop

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Speaker 1: singing to me, and I think, frankly, I think he uh,

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Speaker 1: I think he was. I think he was probably definitely

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Speaker 1: drunk and he was literally singing to me. Would not hum. Okay,

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Speaker 1: I am hearing that you are not happy with Pete.

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Speaker 1: I am not happy. Mm hmmm, uh huh okay, what

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Speaker 1: is it? Maha? Okay, Well that is my personal customer

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Speaker 1: service style of active listening. Mha okay, So this is listen,

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Speaker 1: this is outrageous. Have you heard a word that I've said?

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Speaker 1: Have you heard anything I've said? Mm hmmm, uh huh okay.

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Speaker 1: Let me speak to your boss. Okay, Well, I would

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Speaker 1: love to do that for you, but I just can't

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Speaker 1: seem to do I can't do that for you because

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Speaker 1: this is a prank phone call. Mha okay, what what? What?

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Speaker 1: What do you? What do you work? Prank? I said,

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Speaker 1: this is actually a Jewel from the Jewels Show doing

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Speaker 1: a phone prank on you and your husband James, say

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Speaker 1: you up? Wait what about? What kind of prank? Who

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Speaker 1: is this not up? No, it's not. He said. You've

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Speaker 1: been going crazy trying to track down this package, and

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Speaker 1: you haven't been getting to help any help from customer service,

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Speaker 1: so I figured why not call you and sing your

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Speaker 1: problems away. Oh my gosh, that was the most frustrating

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Speaker 1: experience I have ever had. Okay, The Jewel Show on

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Speaker 1: demand