Speaker 1: The new messaging app that works offline, the list of
Speaker 1: jobs that AI will impact the most and the least,
Speaker 1: a visit to the Tesla Diner in Hollywood, plus your
Speaker 1: tech questions answered. What's going on. I'm Rich Demiro and
Speaker 1: this is Rich on Tech. This is the show where
Speaker 1: I talk about the tech stuff I think you should
Speaker 1: know about. It's also the place where I answer your
Speaker 1: questions about technology. I believe the tech should be interesting, useful,
Speaker 1: and fun. Let's open up those phone lines at triple
Speaker 1: eight rich one oh one. That's eight eight eight seven
Speaker 1: four two four one zero one. Give me a call
Speaker 1: if you have a question about technology. Eight eight eight
Speaker 1: rich one oh one. Email is also open. Just go
Speaker 1: to Rich on tech dot tv and hit contact rich
Speaker 1: on tech dot tv hit Contact. Guests this week include
Speaker 1: Scott Budman Palamne up in San Francisco. He is the
Speaker 1: Emmy Award winning tech and business reporter for NBC Bay Area.
Speaker 1: He's going to talk about all the latest stuff that
Speaker 1: he's tracking up there Gui La Fair from Presto Presto AI.
Speaker 1: They are putting AI in those little drive through order
Speaker 1: call boxes at fast food restaurants.
Speaker 2: He'll talk about how AI is changing that world.
Speaker 1: And later in the show, entrepreneur Lily Vita vita Ya
Speaker 1: rus School, founder and CEO of water Lily is going
Speaker 1: to join to discuss how families can plan for long
Speaker 1: term care and you guessed it, how AI is helping
Speaker 1: predict future health needs. Well, this is a very special
Speaker 1: weekend for me and my family. My mom is in
Speaker 1: town number one, which is very exciting. Arrived yesterday, last
Speaker 1: minute thing, and you know, she gets off the plane.
Speaker 2: I was like, how was it.
Speaker 1: She's like, well, it was great, except no, the whole
Speaker 1: time I couldn't watch anything on my phone.
Speaker 2: I said, well, what happened? Well, I don't know.
Speaker 1: Every time I take out my Bluetooth headphones and you know,
Speaker 1: put them near my phone, they connect. This time they didn't.
Speaker 1: I said, well, was your phone in airplane mode?
Speaker 2: And she said yeah. I said, well, the Bluetooth is
Speaker 2: probably off. So she sat there.
Speaker 1: I said, what about the seatback, you know, did you
Speaker 1: watch anything on there?
Speaker 3: Oh?
Speaker 2: No, I didn't want to break anything. Mom.
Speaker 1: You're not going to like, you know, mess up the plane.
Speaker 1: You're not commanding the plane from your seatback entertainment. So
Speaker 1: she didn't want to touch the seatback entertainment. So she
Speaker 1: just sat there and read the whole time, which I
Speaker 1: guess is fine, but I was cracking up also.
Speaker 2: So this is kind of a long story, but long
Speaker 2: story short.
Speaker 1: I booked her in a premium class because it was
Speaker 1: the same miles as economy class, and so I told her,
Speaker 1: I said, look, you get a meal, you get booze
Speaker 1: if you want it, you know, so here's what you do.
Speaker 1: You get on the plane, you have a glass of wine,
Speaker 1: you have your meal, and then you go to sleep.
Speaker 1: Because she loves to sleep on the plane, and so
Speaker 1: I said, don't sleep right when you get on and
Speaker 1: so she goes, okay, okay. So I said, did you
Speaker 1: gut your glass of wine? She goes, no, they didn't.
Speaker 1: They didn't offer it. I said, what do you mean
Speaker 1: that they're not going to offer it to you. They're
Speaker 1: not going to tell you because it would cost the
Speaker 1: airline billions of dollars if they said, oh yeah, here
Speaker 1: you can have a free drink, but you get it
Speaker 1: if you ask for it. Anyway, so she didn't get
Speaker 1: the alcohol, but she did have her meal. And it
Speaker 1: just cracks me up. My mom is she's a hibernator.
Speaker 1: Flyer like some people just hibernate when they fly, Like
Speaker 1: they get on the plane, they get in their seat,
Speaker 1: they hunker down, and they don't do a thing. They
Speaker 1: don't get up to go to the bathroom. They don't
Speaker 1: do a thing. They just sit there. And that's how
Speaker 1: she is me. I take advantage of everything. I like
Speaker 1: to walk around. I'll walk to the front of the plane,
Speaker 1: the back of the plane, I'll stand there, I'll do
Speaker 1: some stretching exercises. I'll take advantage of all the food
Speaker 1: and drink I can anyway, and it always has to
Speaker 1: be an aisle seat for me. It's also my son's
Speaker 1: birthday weekend. Oh my gosh, my son is turning fourteen
Speaker 1: this weekend, which I cannot believe. Yes, I know, Parker,
Speaker 1: Happy birthday. It's just unbelievable because I still remember driving
Speaker 1: home from the hospital with my son. I couldn't believe
Speaker 1: they allowed me and my wife to just exit the
Speaker 1: hospital with a kid. I was like, this is a
Speaker 1: human being. We're going to take care of him.
Speaker 4: Now.
Speaker 2: We had a whole team of people at the hospital.
Speaker 1: Now it's just us and I drove down Santa Monica
Speaker 1: Boulevard so slow, you would not believe. You could probably
Speaker 1: push a car faster than the way I drove because
Speaker 1: I was so nervous.
Speaker 2: And now he's fourteen.
Speaker 1: He's telling me he has a year and a half
Speaker 1: before he gets to start driving, which I can't believe.
Speaker 1: But the best part is this morning we went through
Speaker 1: all the pictures on Google Photos.
Speaker 2: You put him up on the TV, and it's just amazing,
Speaker 2: Like it truly is.
Speaker 1: The idea that you have this memory bank on your
Speaker 1: phone that you can just access at any time and
Speaker 1: bring you right back to that moment was just incredible.
Speaker 1: So that was really cool. And I also use Google
Speaker 1: AI to ask a couple of questions. I'm not kidding.
Speaker 1: If you are not using Google AI to tap into
Speaker 1: the data that you have in Google, you are not
Speaker 1: experiencing life life, because it is quite impressive. So I
Speaker 1: just asked, you know a couple of things about my son,
Speaker 1: like when was he born? It knew the date exactly, obviously,
Speaker 1: I knew that I was trying to figure out the time.
Speaker 1: It couldn't get that right, but it did get the date,
Speaker 1: and it got all the other surrounding information just perfectly.
Speaker 1: And then I also asked my someone was asking me.
Speaker 1: A family member were saying, Hey, what hotel did you
Speaker 1: stay at in New York City when you stayed last time?
Speaker 1: And I couldn't remember the name. It was like the
Speaker 1: trip before the last and so I asked Google. I said, hey,
Speaker 1: what was the name of that hotel I stayed at
Speaker 1: in your Washington Park in New York City?
Speaker 2: And it got it. I could not believe it. So
Speaker 2: here is my new thesis.
Speaker 1: The AI that will win in the future is the
Speaker 1: AI that has access to your data.
Speaker 2: So everyone is all.
Speaker 1: You know, Google has an early lead because they've got
Speaker 1: access to our data. Chat g Ebt has an early
Speaker 1: lead because it's just really good, but it doesn't have
Speaker 1: access to all of your data. Apple has been really
Speaker 1: kind of knocked around right now because they are not
Speaker 1: good with anything with AI.
Speaker 2: But here's my new theory.
Speaker 1: They will have no problem because guess what, so many
Speaker 1: millions upon millions of people have all of their data
Speaker 1: stored in Apple mail, in messages and in photos and
Speaker 1: in notes. So Apple has secretly been building one of
Speaker 1: the best AI databases. They just need the right AI
Speaker 1: to be able to tap into that. So I know
Speaker 1: Apple has been kind of you know just washed around,
Speaker 1: knocked around for not having the best AI. But once
Speaker 1: they do and they figure this out, they will take
Speaker 1: a very commanding lead in this AI world because they've
Speaker 1: got access to the data. When you could just ask
Speaker 1: your iPhone, hey, what was that hotel I stayed at
Speaker 1: in New York City last time? Or Hey, show me
Speaker 1: my best picture from Hawaii. And it's able to do that,
Speaker 1: which it can do little pieces of that, it will.
Speaker 2: Be very very powerful.
Speaker 1: Let's talk about this new app that has just been
Speaker 1: kind of commanding the tech world, at least in my world.
Speaker 1: It's called Bitchat. Yeah, the name is kind of interesting,
Speaker 1: but once you get past that, the tech behind it
Speaker 1: is really quite incredible. So this is a new messaging
Speaker 1: app from Jack Dorsey. You might remember that name. He's
Speaker 1: the co founder of Twitter. He also founded Square cash
Speaker 1: app and also blue Sky as well. He was an
Speaker 1: early founder of that as well. He says he coded
Speaker 1: this app over a single weekend, using AI to help.
Speaker 1: Now it's officially live in the iOS App Store, so
Speaker 1: you can download this in iOS for the iPhone. And
Speaker 1: here's what makes this app so unique. It does not
Speaker 1: need Wi Fi or cellular data to work. It lets
Speaker 1: you message over Bluetooth Mesh networking. So you open up
Speaker 1: the app and if someone nearby also has the app,
Speaker 1: you can chat with them instantly, no sign in, no account,
Speaker 1: no phone numbers. It's pretty amazing.
Speaker 5: Now.
Speaker 1: The interface is very bare bones. You just open it
Speaker 1: up and whatever you know, whoever's around, is instantly in
Speaker 1: that group chat. So you can change your username if
Speaker 1: you want, just by tapping it. Messages go away by default.
Speaker 1: They're sort of ephemeral. They are encrypted. But think about
Speaker 1: it this way. You're turning wherever you are into a
Speaker 1: pop up chat room. Think about the power of that.
Speaker 1: You are at a club boom, you're chatting with everyone else.
Speaker 1: You're at a music festival concert boom, you're chatting with
Speaker 1: everyone else. Stadium, you're chatting with the people in there. Hike,
Speaker 1: you can chat with the people around you even without
Speaker 1: a signal. On a plane, you can chat with everyone
Speaker 1: that's on that plane. I mean, this is really transformative.
Speaker 1: It's kind of it's one of those ideas that you're like, Okay,
Speaker 1: that's interesting, but how how can I use that?
Speaker 6: Right?
Speaker 1: This is going to take time for people to figure
Speaker 1: out why it's so powerful. Now Bluetooth powered messaging has
Speaker 1: been used in the past. Right, there's an app called
Speaker 1: bridge afy which is still available. I downloaded it yesterday.
Speaker 1: It does work. What's interesting about this is that this
Speaker 1: one is a little bit more anonymous and a little
Speaker 1: bit more instant.
Speaker 2: Like the Bridge of File.
Speaker 1: You have to log in, sign up all that good
Speaker 1: stuff Bitchat, you download it, you're off and running. And
Speaker 1: they just released a new feature. They just updated the
Speaker 1: app where now if you're not in Bluetooth range on bitchat,
Speaker 1: you can still chat with your favorites, so you can
Speaker 1: mark someone as your favorite and your messages will go
Speaker 1: over the internet as well. So now it's kind of
Speaker 1: getting into it, even bigger app where it can do
Speaker 1: stuff locally but also globally. Okay, so limitations of course,
Speaker 1: you know, Bluetooth only travels so far. My estimations are
Speaker 1: maybe one hundred to one thousand feet depending on the
Speaker 1: mesh network ability of this app. So we'll see what
Speaker 1: happens there. And if nobody else is using the app,
Speaker 1: it's kind of worthless because nobody's there to chat with.
Speaker 1: Now I've opened up this app in a bunch of
Speaker 1: different places so far, I've yet to find one bitchatter
Speaker 1: in the wild, but I think that'll change now. I
Speaker 1: posted this to my Facebook page, and of course the
Speaker 1: comments came in fast and furious. One person said, this
Speaker 1: is just picto chat from the Nintendo DS. I guess
Speaker 1: that worked over land. Someone said why message people nearby
Speaker 1: when I can just talk to them again? You got
Speaker 1: to think of the powerful nature of this. This person said,
Speaker 1: it's completely useless off the grid. Will they just change
Speaker 1: that with their latest update. Another person said, rich, you're drunk,
Speaker 1: go home. And that may be true at times, but
Speaker 1: not right now. I'm talking about something that I think
Speaker 1: is really really interesting. Of course, if you're on Android,
Speaker 1: do not download Bitchat from the play Store. There are
Speaker 1: no official versions just yet, there are fake versions. If
Speaker 1: you want to get the official version, you have to
Speaker 1: download an APK. If you're not sure what that is,
Speaker 1: don't do it because it requires a little technical know how.
Speaker 2: You can easily be tricked. So if you know what you're.
Speaker 1: Doing, you can go to the Bitchat website and download
Speaker 1: the APK from GitHub. If that all sounds foreign to you,
Speaker 1: don't do it. Just wait for an official release there.
Speaker 1: I think this is fascinating, a new way to message
Speaker 1: people anywhere you are, pop up chat rooms. I say,
Speaker 1: download it, try it out. Obviously, security, privacy and abuse
Speaker 1: implications gore.
Speaker 2: But this is really really interesting.
Speaker 1: Heyda Da rich one oh one eight eight eight seven
Speaker 1: four two four one zero one your calls after this.
Speaker 1: Welcome back to rich on tech rich DeMuro here hanging
Speaker 1: out with you, talking technology at Triple eight rich one
Speaker 1: on one eight eight eight seven four to two four
Speaker 1: one zero one. Mom's in town. Yes, she did the
Speaker 1: playlist back by popular demand. Last time my mom programmed
Speaker 1: the playlist for this show. I got a lot of
Speaker 1: emails saying rich you should be fired, which really hurt me.
Speaker 1: But I'm fine.
Speaker 2: I get it.
Speaker 1: You like her music, but uh yeah she picked the
Speaker 1: music this week. She put a lot of effort into it.
Speaker 1: So enjoy.
Speaker 5: Uh.
Speaker 1: By the way, rich on tech dot tv is the website.
Speaker 1: If you want links to anything I mentioned. I know
Speaker 1: I talked about the bitchat app. If you want the
Speaker 1: link to download that, you can go to the website
Speaker 1: and get that. Make sure you do like the official
Speaker 1: links because anytime there is a new hot app, there
Speaker 1: are always what I call Klingons. You know they advertise
Speaker 1: in the app store they have similar names. You got
Speaker 1: to be very, very very careful that you don't just
Speaker 1: download something random when you share an app name, because
Speaker 1: you know it could potentially try to steal your data
Speaker 1: or payment method or whatever. We saw this happen with
Speaker 1: chat Gibt in a big way when that came out,
Speaker 1: So just make sure you're getting the official app the website.
Speaker 1: Rich on tech dot TV, I put the official link.
Speaker 1: This is episode one thirty two, so you can find
Speaker 1: it there. All right, let's go to Stanley. Stanley's in
Speaker 1: Northwest Ohio.
Speaker 2: You're on with Rich.
Speaker 7: Hello, Rich, always enjoy your show, my friend.
Speaker 6: Thank you.
Speaker 7: You were beginning to speak about chat, GPT and those
Speaker 7: kinds of things, and I wanted to ask if you've
Speaker 7: ever heard of the platform po poe like Edgar allam Poe.
Speaker 7: To me, it looks like it's a combination or a
Speaker 7: plethora of other chat sites and it pulls the best
Speaker 7: from other platforms. Do you know anything about poe as
Speaker 7: a search engine?
Speaker 5: Yeah?
Speaker 1: Ai, yeah, this is this is actually started by the
Speaker 1: people who started Quora, that question and answer website.
Speaker 2: So it's uh, it's you.
Speaker 1: Know it's from a notable company and yeah it's it's
Speaker 1: basically all AI in one. So I actually had this
Speaker 1: downloaded to my computer at some point when AI first started,
Speaker 1: and it basically lets you choose from various like pretty
Speaker 1: much any AI that you want.
Speaker 2: You can you know, ping it and ask it a question.
Speaker 1: You can ask the same questions to different AIS see
Speaker 1: how they respond, so it kind of is an all
Speaker 1: in one product. The advantage, I guess is if you're
Speaker 1: really into comparing what these things can do the powerful nature,
Speaker 1: or you like one one AI for one thing, another
Speaker 1: AI for another. I believe there's also some paid upgrades,
Speaker 1: so you can't necessarily use all the features without paying
Speaker 1: for some of this, which is fine. Most of these
Speaker 1: ais you can use them on a free level, and
Speaker 1: then you might have to pay for you know, extended
Speaker 1: use or you know, extra questions or things like that.
Speaker 1: The advance, I guess is if you like to compare
Speaker 1: and contrast, or if you like certain aspects of different
Speaker 1: AIS that you want to sort of keep, like, you
Speaker 1: can pin the ones that you like that are your favorites.
Speaker 1: So if you use one for video generation, another for questions,
Speaker 1: another for data, another for answers. You know, that's kind
Speaker 1: of like probably the best use case scenario of this,
Speaker 1: of this all in one AI platform. Uh F, yeah,
Speaker 1: have you been playing with it?
Speaker 7: My last part of the part of the interest on
Speaker 7: my part is my last name is Poe, and so
Speaker 7: I might pass this off is my creation to close friends.
Speaker 1: I don't know, Stanley Poe, tell them you made it
Speaker 1: and say, hey, check out my my app and see
Speaker 1: what's what's the deal? But yeah, they have they've got
Speaker 1: platforms for all of them. They've got the mobile apps,
Speaker 1: they've got a desktop app, they've got a web app.
Speaker 1: I have not used it in a while because I
Speaker 1: kind of when I first started using AI, I was
Speaker 1: all about Claude and then I was all about Now
Speaker 1: now I'm all about CHATCHYBT. But I also so really
Speaker 1: like Gemini, So I'm looking at all these different bots.
Speaker 1: I mean, yeah, if you're into AI, I just kind
Speaker 1: of went to the website. There are Yeah, this is
Speaker 1: a way that you could just explore all of the
Speaker 1: benefits of AI. By the way, the website is po
Speaker 1: dot com. Poe dot com. You will need to log in,
Speaker 1: But I mean you're talking. I mean, I'm just Stanley,
Speaker 1: I'm looking through these bots. This is unbelievable. I haven't
Speaker 1: looked at this in a while. You've got the official bots,
Speaker 1: so you've got theirs. You've got an app creator, GPT four, Gemini, Grock,
Speaker 1: I mean, of all these, this is amazing, Claude. Then
Speaker 1: you've got apps, so they do all kinds of different apps,
Speaker 1: like you can play chess against AI. Then you've got
Speaker 1: search bots, so that just searching the web, image generation bots.
Speaker 1: Then you've got video generation bots, audio generation botsh learning bots,
Speaker 1: so if you want to learn something like math, or
Speaker 1: let's see what else. Behavior university role play bots, which
Speaker 1: I guess you know they play different role in your life,
Speaker 1: advice bots, mind bots, translation bots, professional bots, funny bots,
Speaker 1: game bots, utility bots, popular bots. So you know what
Speaker 1: this is almost like this reminds me of almost the
Speaker 1: early days of like Yahoo, when this is sort of
Speaker 1: the best way I can describe it is kind of
Speaker 1: a directory of AI that you can use all in
Speaker 1: one place. So I'd say if you are into discovering
Speaker 1: different ais and the different things that they can do,
Speaker 1: this is probably a really interesting place to bookmark and
Speaker 1: to just check out. So yeah, and they've got an
Speaker 1: iOS app, Android, they've got a MacApp, and there are
Speaker 1: some paid I know there's some paid upgrades that. Oh yeah,
Speaker 1: so free plan, you've got three thousand points a day,
Speaker 1: I guess it looks like. And then you could subscribe
Speaker 1: to more to get more and exclusive bots. So PO
Speaker 1: dot Com, great question, Stanley. There in Ohio, there is
Speaker 1: so much AI out there. There's just so much you
Speaker 1: can do with it. And let's see, I'm just gonna
Speaker 1: ask a simple question like what are the best states
Speaker 1: for beaches? And this is their own both that they've
Speaker 1: built and so they have their own answers as well,
Speaker 1: and it comes up with Florida, California, Hawaii, South Carolina,
Speaker 1: North Carolina, and so that's like theirs. But then you
Speaker 1: can now compare their answer to various other AI search engines.
Speaker 1: So it's a it's kind of a fun thing. Thanks
Speaker 1: for the reminder, Stanley of PO dot Com. We'll all
Speaker 1: check it out now. All right, coming up, we're going
Speaker 1: to talk to Scott Budman. He is the tech reporter
Speaker 1: up in the Bay Area about all things happening there.
Speaker 1: This is rich On Tech. Welcome back to rich On Tech.
Speaker 1: Rich Demiro here hanging out with you, talking technology at
Speaker 1: triple eight rich one oh one eight eight eight seven
Speaker 1: four to two four one zero one. Samsung says that
Speaker 1: there are their foldables are a complex fleet hit. Yes,
Speaker 1: highest US pre orders ever for a FULLD device, the
Speaker 1: z Fold seven Z Flip seven sales are up over
Speaker 1: twenty five percent compared to last year's model. Carrier partner
Speaker 1: pre orders for both devices surgeon nearly sixty percent, and
Speaker 1: the z Fold seven that's the one that folds like
Speaker 1: a book, is outpacing last year's model by almost fifty
Speaker 1: percent since its launch just about a week ago. People
Speaker 1: love it because it's slim, it's lighter, it's got better cameras,
Speaker 1: and so I think the foldables have finally gotten to
Speaker 1: a point where I am able to recommend them. It's
Speaker 1: not for me personally. I have tried. I've tried the fold.
Speaker 1: I know everyone I know loves it. It's not for
Speaker 1: me that that form factor. But you know, I really
Speaker 1: do think it is incredible if you want that, if
Speaker 1: you think it's interesting. This is the year that the
Speaker 1: Samsung devices are finally good enough where I can recommend him.
Speaker 2: All right, let's bring on Scott Budman.
Speaker 1: He is the tech reporter up for NBC Bay Area
Speaker 1: in the Bay Area.
Speaker 2: Scott, Welcome to the show.
Speaker 6: Thanks you Rich, thanks for having me on.
Speaker 2: How long have you been reporting on technology up there?
Speaker 6: I have been up here now for more than twenty
Speaker 6: five years. I'm a Big Area native.
Speaker 8: Spent some time down there in LA and when I
Speaker 8: got back up here, the tech boom was taking off
Speaker 8: and it has just not stopped since.
Speaker 6: It's been a lot of fun.
Speaker 1: So I'm going to geek out for a second fanboy here.
Speaker 1: So I remember I was in Shreveport, Louisiana, and you
Speaker 1: had like a show, right, it was like a weekend
Speaker 1: show or something that was I'm trying to remember the name,
Speaker 1: not tech Check.
Speaker 2: Was it tech Check?
Speaker 6: It was tech Now actually tech Clars.
Speaker 1: Yet and there somehow I was able to watch it
Speaker 1: when I was in Louisiana. Did they syndicate it to
Speaker 1: different channels or something at some point they did?
Speaker 6: You know?
Speaker 8: It was right around ninety eight, ninety nine, two thousand,
Speaker 8: the tech boom and bust both really really popular times
Speaker 8: for focusing on Silicon Valley, and so yeah, a lot
Speaker 8: of stations were really interested at the time in what
Speaker 8: Silicon Valley was doing. They loved us, and then they
Speaker 8: lost money, so they hated us, and now they're kind
Speaker 8: of back to loving us again. So yeah, once again,
Speaker 8: I'm hearing from places all over the place saying, wow,
Speaker 8: there's a lot of money to be made, or should
Speaker 8: I buy bitcoin?
Speaker 6: And it's coming literally from all over the country.
Speaker 1: That's what's so wild because I always joke because I
Speaker 1: work at a major TV station and you know, I'm
Speaker 1: on every day, but when they really care about me
Speaker 1: is when the iPhone comes out, you know, all these
Speaker 1: like major tech events. But the rest of the year,
Speaker 1: I'm like, I'm still here doing my thing, you know,
Speaker 1: And I think tech is interesting and important every day
Speaker 1: of the year, but it's you know, the mainstream kind
Speaker 1: of folks. You know, they tune in at certain times,
Speaker 1: right for these big tent pole events, which like the
Speaker 1: launch of an open AI, a chat GBT kind of thing,
Speaker 1: the launch of a new iPhone. But there's so much
Speaker 1: tech going on, and AI is just I mean, it's
Speaker 1: really just taken over everything, right.
Speaker 8: It is the currency in Silicon Valley. It's the gossip
Speaker 8: in Silicon Valley. You hear about Mark Zuckerberg and Meta
Speaker 8: offering hundreds of millions of dollars to steal individual people away.
Speaker 8: I mean, I watering NBA contract like money to get
Speaker 8: people to work in these companies to do AI. And
Speaker 8: so you're right, it's always nice, for instance, to see
Speaker 8: you at an Apple event rich, but when we're not
Speaker 8: coming out with smartphones, the AI and the stock market
Speaker 8: of it all still determines our housing prices, It determines
Speaker 8: who buys what cars, who.
Speaker 6: Goes to what schools.
Speaker 8: Tech is just kind of the dominant thing up here
Speaker 8: in Silicon Valley five days a week, seven days a week.
Speaker 2: It's kind of like in Los Angeles. It's all Hollywood obviously,
Speaker 2: and you.
Speaker 1: Know there's people, but there's people that you know have
Speaker 1: made a nice living on not just Hollywood but also
Speaker 1: technology here because in the early days a lot of
Speaker 1: the creator economy was sort of headquartered in Los Angeles.
Speaker 1: But now we know, I mean, this is the beauty
Speaker 1: of technology. You can be anywhere. And that is I
Speaker 1: think what you know, especially through COVID, you know, with
Speaker 1: all the hybrid stuff, it kind of spread out where
Speaker 1: stuff happens nowadays.
Speaker 6: Yeah, COVID's the perfect example. All of the sudden, you
Speaker 6: had all this content that was streaming becoming the default
Speaker 6: way that we watch movies and TV shows. It wasn't
Speaker 6: the movie theater or anything like that. So Netflix, which
Speaker 6: is headquartered here, had a huge, huge presence in southern
Speaker 6: California because of the Hollywood of it all. Apple, which
Speaker 6: is headquartered here, as a huge presence down there. Same
Speaker 6: with a whole lot of tech companies. Snapchat is headquartered there.
Speaker 6: It's become what do they call it, Silicon Beach or something.
Speaker 6: It's become very very important.
Speaker 8: And I love the idea that LA is getting a
Speaker 8: lot of the tech love as well.
Speaker 1: So what are some of the things you've been covering.
Speaker 1: I mean, obviously AI is hot any any I mean,
Speaker 1: is it still open AI? Chatchybt. I mean there's a
Speaker 1: sort of all that stuff is happening. Anything else that's
Speaker 1: really interesting that's going on.
Speaker 6: Yeah, I really.
Speaker 8: Am interested in the environmental impact of what happens.
Speaker 6: So, you know, crypto AI bad for the environment. They
Speaker 6: use a lot of energy.
Speaker 8: But we're also at the forefront of things like electric cars,
Speaker 8: even electric planes. We've got these giant drones that are
Speaker 8: working on carrying people. We've got a couple of companies
Speaker 8: here that do that, and so you're seeing the electricity
Speaker 8: start to take over from gas, and so you can
Speaker 8: now order an uber or a lyft that is electric.
Speaker 6: You can obviously order a weimo.
Speaker 8: It's a big thing to do up here that not
Speaker 8: only is electric, but there's no driver.
Speaker 6: And so you've got a.
Speaker 8: Lot of this technology that's going in a sci fi
Speaker 8: direction but also a cleaner direction at the same time.
Speaker 6: And I really appreciate that.
Speaker 1: Yeah, that is I mean, to me, the wey mo
Speaker 1: is just it's like we are living in the future,
Speaker 1: but it's like it's like the future. It's not necessarily
Speaker 1: the future we imagined, but it's here right now. Like
Speaker 1: the fact that you can hail a car that has
Speaker 1: no driver is just wild, and when you're in it,
Speaker 1: that's also equally wild. What's your thoughts on that? I mean,
Speaker 1: those things are everywhere in la They're probably everywhere where
Speaker 1: you are as well.
Speaker 6: Yes, really are. They've been here for a while.
Speaker 8: And the thing that's interesting to me is that maybe
Speaker 8: people our age are still a little wow, this is
Speaker 8: kind of interesting. But if you're a teenager or someone
Speaker 8: in their early twenties, this is very normal to you
Speaker 8: to hop into, in Wamo's case, a Jaguar that has
Speaker 8: nobody in the front seat. So it's maybe you by
Speaker 8: yourself or a couple of friends, and you're being driven
Speaker 8: somewhere in a taxi, just like your parents and grandparents did,
Speaker 8: but there's nobody driving. And this has become very normal
Speaker 8: in a lot of parts of California, in places like Texas,
Speaker 8: et cetera. And that, to me is really interesting. So
Speaker 8: the idea of no gas, no driver is becoming normal,
Speaker 8: and you wonder how automakers are going to deal with
Speaker 8: this if a whole generation is growing up thinking I
Speaker 8: don't really need to get behind the wheel if I
Speaker 8: want to go to that party or that class or
Speaker 8: that job. And you see them all over the Bay
Speaker 8: Area in Silicon Valley with people and it's just totally
Speaker 8: normal now. And I think that's something that in the
Speaker 8: next couple of decades, it's going to be interesting to
Speaker 8: watch how the rest of society adapts to the fact
Speaker 8: that young people well find it normal not to.
Speaker 1: Have a driver, yeah, or a driver's license. My wife
Speaker 1: works at a school and she would tell me this
Speaker 1: is years ago when uber was like the main thing
Speaker 1: and She's like, oh, no, kids don't even care on
Speaker 1: their birthday about getting their driver's license. I mean you
Speaker 1: and I remember your birthday is like the day you
Speaker 1: go you get your license, like that is the thing.
Speaker 1: And she said, now kids don't even care anymore. They
Speaker 1: just dy Uber everywhere. And it's just such a paradigm shift.
Speaker 1: And now you're saying, you know, and Uber was like, okay,
Speaker 1: there's still that idea of like the you know, creepy driver,
Speaker 1: Like it's still a human, right, so anything can happen.
Speaker 1: But now that you've got Weimo, which seems much more
Speaker 1: controlled and secure because there's no driver. You know, obviously
Speaker 1: that's debatable what people think about that, but you know,
Speaker 1: it's much more controllable because it's software, it's not a human.
Speaker 1: And now it's like, okay, hold on, I'm probably fine
Speaker 1: with my kid taking a Weimo versus an Uber, let's say,
Speaker 1: very much so.
Speaker 6: And yet it's an economic lesson too.
Speaker 8: I mean people our age and we have teenagers and
Speaker 8: they go to parties and they're thinking, O, I'll do
Speaker 8: the responsible thing and take a lift or a Weimo
Speaker 8: or whatever, and then you get that call at midnight
Speaker 8: when serge pricing kicks in and they're like, I had
Speaker 8: no idea it would cost one hundred and twenty dollars
Speaker 8: to take this ride from here to there. And it's like,
Speaker 8: oh yeah, Surge pricing is another part of this economy
Speaker 8: and it really has caught on, and it's a lesson
Speaker 8: to think not only should I take this, like you said,
Speaker 8: but when should I take this to get the best price?
Speaker 2: Oh my gosh, we've thought about that so many times.
Speaker 1: It's easy to get to the place with the uber
Speaker 1: and it's like, oh, wait, hold on, after this concert,
Speaker 1: how much is it going to cost me to get home?
Speaker 1: Because yeah, they're going to and that you know, that's
Speaker 1: a whole other debate and conversation around, you know, equity
Speaker 1: and all this stuff because you know, taxis were the
Speaker 1: same price for everyone all the time, and now it's like,
Speaker 1: you know, every single person that's served up on the app.
Speaker 1: You know, my wife and I will open up our
Speaker 1: apps and we're both getting different prices.
Speaker 2: What do you think has changed in the twenty plus
Speaker 2: years you've been covering this stuff?
Speaker 8: I mean, really, the money of it all, and that's
Speaker 8: what drives this and the idea that venture capital is
Speaker 8: to have taken over not only funding companies, but now
Speaker 8: having a big role in the political world. For decades,
Speaker 8: Silicon Valley wanted to be alone and away from government
Speaker 8: and just sort of like a hands off thing. And
Speaker 8: the new generation of vcs want to be in government,
Speaker 8: and the new generation of CEOs want to have a
Speaker 8: role in the White House. And you've seen that. And
Speaker 8: now we have these crypto councils and BC councils and
Speaker 8: just everything that comes from Silicon Valley. And I know
Speaker 8: a lot of these guys, and here they are making
Speaker 8: policy in Washington, and that is brand new. And that's
Speaker 8: a huge difference because instead of saying, leave us alone
Speaker 8: here on the West Coast, we want to do our thing,
Speaker 8: it's now we want to do our thing and have
Speaker 8: the rest of the country and maybe even the world
Speaker 8: do it too. And that's a big, big change that
Speaker 8: goes beyond what's the new phone or the new technology.
Speaker 1: But we know the reason for that, because tech, i
Speaker 1: mean big tech is largely gone on regulated and they
Speaker 1: want to be in place so that they sort of
Speaker 1: write if there are regulations coming down the line, which
Speaker 1: it seems like there needs to be as we go
Speaker 1: into a more tech center centric world. They want to
Speaker 1: be on the front line of that because they want
Speaker 1: it done to benefit them the most.
Speaker 6: Well, you're absolutely right.
Speaker 8: You just talked about income inequality, and that's a huge
Speaker 8: thing here in Silicon Valley as far as who can
Speaker 8: afford a two and a half three million dollar houses
Speaker 8: and how many homeless people we have at the exact
Speaker 8: same time, And that goes to deregulation. Tech companies being
Speaker 8: able to do what they want and make a ton
Speaker 8: of money and do their credit, create a whole lot
Speaker 8: of jobs and a whole lot of wealth, but at
Speaker 8: the same time, there are a lot of people left behind.
Speaker 8: And government wants to step in on some level and
Speaker 8: say we want to change that, and the tech companies
Speaker 8: are a little hesitant to do that, and so they say,
Speaker 8: if we have a role in government, we can still
Speaker 8: create our jobs and our wealth. But there is a
Speaker 8: huge gap and that's something we deal with here in
Speaker 8: the valley every day.
Speaker 1: All right, Scott, what's the best place for folks to
Speaker 1: follow you online?
Speaker 8: I mean, really, it's I'm still on x still posting
Speaker 8: a lot at my name at Scott Budman, also Instagram
Speaker 8: and to an extent TikTok.
Speaker 6: We are trying as a business. You know this better
Speaker 6: than anyone. I've followed you for a long time.
Speaker 8: We know we have to go where the action is,
Speaker 8: and so to go on social media is just as.
Speaker 6: Important right now, if not as important as TV.
Speaker 8: I mean, like you, I'm on TV every day, but
Speaker 8: when people come up to say, hey, what's up, or
Speaker 8: let me comment on a story, it's much more likely
Speaker 8: they've seen it online on social media, and I.
Speaker 6: Respect that, and that's something we as a business really
Speaker 6: have to get into.
Speaker 1: Yeah, and I've seen you do more of those reels
Speaker 1: on Instagram, So keep it up, all right. Scott Budman,
Speaker 1: NBC Bay Area Tech reporter, Thanks for joining me eight
Speaker 1: eight eight rich one on one eight eight eight seven
Speaker 1: four to two four one zero one. More of you
Speaker 1: coming up next. Welcome back to rich On Tech. Rich
Speaker 1: Demiro here hanging out with you talking technology at Triple
Speaker 1: eight rich one oh one eight eight eight seven four
Speaker 1: two four one zero one. Yes, Mom has created the
Speaker 1: playlist for today's show, so if you're enjoying it, I
Speaker 1: don't know, give her a virtual thumbs up.
Speaker 2: I was telling my mom before I left for the show.
Speaker 1: I said, you know what, this is one of my
Speaker 1: favorite times of the week, just coming in here talking
Speaker 1: with you mostly you know, it's not just a one
Speaker 1: way conversation.
Speaker 2: That's what I love.
Speaker 1: It feels like a community, and that is what I
Speaker 1: think is so brilliant about this because it's kind of
Speaker 1: like with my social media. It feels like we are
Speaker 1: all together, right, and I love that back and forth
Speaker 1: and just the idea that I can say something here,
Speaker 1: you can call in, you can comment on my socials
Speaker 1: or email me. It's just so fun because it's like
Speaker 1: a It just feels like the community that you want
Speaker 1: in your life, especially around like technology, because I just
Speaker 1: love discussing it and thinking about it and all the implications.
Speaker 2: Let's go to and Diamond Bar. Kathy, you are on
Speaker 2: with Rich.
Speaker 9: What's up, Navish?
Speaker 10: Thank you for taking the call. I'm not the most
Speaker 10: techy person in the world, and I'm looking for a
Speaker 10: luggage tracker.
Speaker 9: I'm going to be going to Africa.
Speaker 11: This year and I don't want to lose my luggage.
Speaker 9: Ah.
Speaker 3: Okay, I have ah.
Speaker 2: What kind of Android phone?
Speaker 10: It's a Moduology for.
Speaker 2: Okay, So it's not a Samsung. Okay.
Speaker 1: So when it comes to trackers, there are a couple
Speaker 1: options out there. Number One, if you're on iPhone, obviously
Speaker 1: the air tag is where it's at. But if you're
Speaker 1: on Samsung, they have their own version called the smart Tag,
Speaker 1: and that's a Samsung version of sort of the air tag. Now,
Speaker 1: the nuance about how these things work is the network
Speaker 1: that they ride on. And so anything with iPhone is
Speaker 1: going to be what's called the find My network. And
Speaker 1: that's probably one of the bigger finding networks in the
Speaker 1: world because Apple just said they sold three billion iPhones,
Speaker 1: so there's a lot of people that contribute that finding network.
Speaker 1: Now that doesn't apply here because you're talking Android. So
Speaker 1: Google came out with something called the find My Network
Speaker 1: and so this uses all of the Android devices in
Speaker 1: the world to help find trackers like the one that
Speaker 1: you're talking about. So there are two types of tracker,
Speaker 1: well that's actually three types of trackers for Android, and
Speaker 1: this work gets a little complicated. You've got Samsung trackers,
Speaker 1: which use Samsung phones. Then you've got find my trackers,
Speaker 1: which uses the the uh oh sorry, okay, this is
Speaker 1: the Google find Let's see, they just renamed it. I
Speaker 1: got to figure out what it's called Find my Device Network,
Speaker 1: that's what they call it, Find my Device Network, so
Speaker 1: it's find my on iPhone, find my Device and so
Speaker 1: they have the Android version of that, which uses all
Speaker 1: the Android phones in the world to help you find
Speaker 1: a tracker. And then there's another way, which is Tile.
Speaker 1: So Tile you've probably heard of, they were one of
Speaker 1: the original trackers. Ever, they have their own finding network
Speaker 1: and that uses everyone that has the Life three sixty
Speaker 1: app installed. So the first answer, really, Kathy, is what
Speaker 1: network do you want to use on the Android side,
Speaker 1: And for you having a Motorola, it's either the Tile
Speaker 1: network or Googles Find My Network, And so I would
Speaker 1: probably recommend one of those two. I would take a
Speaker 1: look at the Tile Pro that's number one, and in
Speaker 1: my experience, Tile has a lot of users everywhere. The
Speaker 1: big thing is if you're in Africa, you have to
Speaker 1: have people that are using that Tile app on their phone,
Speaker 1: so it's probably going to be a little bit less
Speaker 1: than it would be here in the US. So for
Speaker 1: that reason, I'd probably recommend the Android network, which is
Speaker 1: to Find my Device network. So in that case, I'm
Speaker 1: going to recommend the Chipolo Pop c Hipolo Pop Chipolo
Speaker 1: Pop and this is from Chipolo. They've been making trackers forever.
Speaker 1: It's twenty nine dollars. You can get a four pack
Speaker 1: for eighty seven no monthly fees on this thing. And
Speaker 1: the best part is the battery is replaceable, so yes,
Speaker 1: you can replace the battery on this thing when you
Speaker 1: need to. Battery lasts about a year. The range on
Speaker 1: it is about three hundred feet because they work with
Speaker 1: Bluetooth for immediate finding and then when your phone is
Speaker 1: not nearby, let's say your luggage was somewhere else, then
Speaker 1: it would use that Android find my network to find
Speaker 1: this thing wherever it is. So that's the one I'm
Speaker 1: gonna recommend for now. But hopefully you got a little
Speaker 1: lesson In all the different tracking devices out there, I've
Speaker 1: tested all these. They all have their pros and cons. Obviously,
Speaker 1: Apples is the most well known with the air tag.
Speaker 1: And the thing about the air tag is it's integrated
Speaker 1: with the airlines and that's the thing that is, you know,
Speaker 1: gives them a little bit of an edge over some
Speaker 1: of the other ones. And then this week also they
Speaker 1: had a story about they've got shoes that have an
Speaker 1: air tags in the soul from Sketchers, so you can
Speaker 1: put a little air tag in the bottom of your
Speaker 1: kid's shoes and you can find them that way. But
Speaker 1: I've got these trackers on everything no matter where I go.
Speaker 1: I've got them in my travel bags, I've got them,
Speaker 1: you know, my keys, I've got them in my luggage.
Speaker 1: I mean just everywhere. So pick a network, pick a
Speaker 1: device again. I think that Chippolo Pop is going to
Speaker 1: be good because that's going to be, you know, compatible
Speaker 1: with your Android device, and it's gonna work, and it's
Speaker 1: not that expensive.
Speaker 2: So twenty nine dollars not a bad deal. All right,
Speaker 2: let's see, we got one minute.
Speaker 1: Let me just read tell you about this story. Thanks
Speaker 1: for the question, Kathy. By the way, Dropbox Passwords is
Speaker 1: shutting down, so if you're using this Dropbox passwords feature,
Speaker 1: you have to export your data by October twenty eighth. So, yes,
Speaker 1: Dropbox had a password manager. I don't think many people
Speaker 1: used it, That's why they're shutting it down. Most people
Speaker 1: know Dropbox as a place to store files and to
Speaker 1: share links. Starting August twenty eighth, the Apple will go
Speaker 1: view only, which means you will not be able to
Speaker 1: add any new passwords or use autofill at all. On
Speaker 1: September eleventh, the mobile app will stop working completely, and
Speaker 1: then on October twenty eighth, this is the important date,
Speaker 1: all of your stored passwords will be permanently deleted.
Speaker 2: So you've got to.
Speaker 1: Export your passwords out to a new password manager. Dropbox
Speaker 1: recommends one password. I really like bitwarding, So again, if
Speaker 1: using Dropbox passwords, come up with a plan to get
Speaker 1: rid of your passwords into another app.
Speaker 2: This is rich on Tech.
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging
Speaker 1: out with you, talking technology at triple eight rich one
Speaker 1: oh one eight eight eight seven four to two four
Speaker 1: one zero one. The website for the show is rich
Speaker 1: on Tech dot tv. There you can find links to
Speaker 1: everything I talk about on today's show.
Speaker 2: It's also the place.
Speaker 1: You can subscribe to my newsletter, which goes out every weekend.
Speaker 2: It is free.
Speaker 1: You can sign up a lot of people like it
Speaker 1: because it's basically this show, but in kind of a
Speaker 1: newsletter version, so you get all the links, all the
Speaker 1: things that I come across in any given week that
Speaker 1: I think are interesting. I put in the newsletter and
Speaker 1: send it out to all of you. Let's go to
Speaker 1: Andrea in San Diego. Andrea, you're on with Rich.
Speaker 9: Good morning Rich. For us non techie people, how does
Speaker 9: one access the Google AI that you talked about that
Speaker 9: you've got so much wonderful information.
Speaker 6: About your son from.
Speaker 9: And also you talked about the fact that there's a
Speaker 9: password app that's been discontinued. I'm not familiar with that
Speaker 9: one or any of the others, and I'm wondering if
Speaker 9: you could recommend one that's user friendly, easy to use.
Speaker 1: Yes question, okay, and are you on an Android or
Speaker 1: an iPhone?
Speaker 3: iPhone?
Speaker 2: Okay?
Speaker 1: So first question for Gemini, a couple of ways to
Speaker 1: access it. Gemini dot Google dot com is how you
Speaker 1: access that on the web. So Gemini dot Google dot
Speaker 1: com is how you access that on the web. And
Speaker 1: then for the apps, you can search on the iPhone
Speaker 1: for Gemini and let me just see what comes up.
Speaker 1: Because you know, like I said earlier, there's always like Klingons,
Speaker 1: so when you search Gemini, they know people are searching
Speaker 1: for that, so they have other apps that look similar.
Speaker 1: But the good news is the top result is Google Gemini.
Speaker 1: It says your AI assistant from Google. So you can
Speaker 1: install that on your iPhone. Sign in with your Google account,
Speaker 1: and then obviously you can just ask Gemini any question
Speaker 1: you want.
Speaker 2: Right.
Speaker 1: You can say, give me a list of the top
Speaker 1: ten states for retirement, right, and it will go through
Speaker 1: and find all the information on the web and synthesize
Speaker 1: that and come.
Speaker 2: Up with what I call like a little book report.
Speaker 1: Or you can ask any kind of like theoretical question,
Speaker 1: open ended, whatever you want. That's one level. But if
Speaker 1: you have your data in Google, it gets really interesting
Speaker 1: because now you can ask Google for information about the
Speaker 1: data that you have stored in Google. So, for instance,
Speaker 1: if you have Gmail, Google Calendar, Google Drive, Google Docs,
Speaker 1: Google Keep, Google tasks, you can ask specific questions like,
Speaker 1: for instance, on Gmail, you can say, you know, hey,
Speaker 1: search my Gmail for any information about my upcoming trip
Speaker 1: to London, and it will look through your email and
Speaker 1: synthesize the data and find that information. Or you can say,
Speaker 1: search through my Google Photos and find the best picture
Speaker 1: I took in Tokyo last year, and it will do that.
Speaker 2: I mean, it's that good.
Speaker 1: The other day I asked it, you know, find my
Speaker 1: oldest picture of me and my wife or whatever. You know,
Speaker 1: you could just the possibilities are endless, but if you
Speaker 1: go on the Gemini app online on the website, there's
Speaker 1: a little settings icon like a gear icon the lower
Speaker 1: left hand corner. Tap that and then tap apps and
Speaker 1: that will give you the ability to see all the
Speaker 1: apps that Gemini works with. And if you look under Google,
Speaker 1: it has Gmail, Google Calendar and it says learn more,
Speaker 1: and if you tap that, it will give you ideas
Speaker 1: of things to try. So, for instance, for Gmail, says
Speaker 1: find emails by topic, summarize my onread emails, what was
Speaker 1: said in the recent email. For Google Calendar, you can
Speaker 1: say things like ad event from this image, show upcoming events,
Speaker 1: create a recurring event. Again, it's all the stuff that
Speaker 1: you used to use typing for and just you know,
Speaker 1: you had to sit there and like write it all out.
Speaker 1: Now you can just ask and it's really good. So
Speaker 1: I was at the dent office the other day. My
Speaker 1: kid had an appointment coming up, and I just said
Speaker 1: to Gemini, add to my calendar appointment for seven you
Speaker 1: know am next Thursday, labeled kid orthodontists appointment, you know,
Speaker 1: And it.
Speaker 2: Just does it.
Speaker 1: And the beauty of this is compared to the old
Speaker 1: way of doing things with your voice, is that AI
Speaker 1: understands what you're trying to say, right, even when you
Speaker 1: don't say it perfectly. So for so many years on
Speaker 1: our devices with things like Alexa and Google Assistant and Siri,
Speaker 1: you had to say things a perfect way for them
Speaker 1: to respond and understand. The beauty of AI is that
Speaker 1: you can use natural language, so even if you don't
Speaker 1: say it perfectly, it will still understand what you're trying
Speaker 1: to say. So, Andrea, those are the ways that you
Speaker 1: can access the Gemini. It's also available as an app
Speaker 1: on Android, but yeah, get familiar with that because it
Speaker 1: is very handy. Now with respect to your second question,
Speaker 1: the past password manager, The reason why I asked you
Speaker 1: which phone you use is because here's my recommendations for
Speaker 1: password managers. If you're only using an Android phone and
Speaker 1: Chrome on your computer, I would just recommend Google Passwords.
Speaker 1: It's simple, it's easy, it's built into the Google that
Speaker 1: you already use. That's number one. If you're only using
Speaker 1: Apple devices, I would recommend using Apple Passwords because it's simple,
Speaker 1: it's easy, it's already built into the devices that you use.
Speaker 1: But again, only if you're using Apple or Android or Chrome.
Speaker 2: For those two.
Speaker 1: The reason why I like Bitwarden is because it's what's
Speaker 1: called cross platform and third party, which means it is
Speaker 1: not linked to anything else out there. It is its
Speaker 1: own separate thing and it works across all devices, and
Speaker 1: so for that reason, I really like it.
Speaker 2: It is slick.
Speaker 1: You will not believe that it's free. Some people are paying,
Speaker 1: you know, fifty sixty seventy eighty dollars a year for
Speaker 1: a password manager. You really don't have to. Now, there
Speaker 1: might be some advanced features and things like that, but
Speaker 1: it's it's very bitward It is incredible for free, and
Speaker 1: I really recommend that, and I would recommend if you're
Speaker 1: I know you said you weren't tech savvy, but if
Speaker 1: you're in the least tech savvy, it's probably better to
Speaker 1: go with a third party password manager. Just because it's
Speaker 1: insulated from your Google account or your Apple account, it
Speaker 1: sort of lives separately. Great question, Andrea, thanks so much
Speaker 1: for the call today.
Speaker 2: Oh my gosh, we got through a lot with that one.
Speaker 2: Andrea and san Diego.
Speaker 1: Speaking of password managers, this is a two factor authentication app,
Speaker 1: which I also believe you should absolutely have in your arsenal.
Speaker 1: Two factor authentication app is an app that generates codes
Speaker 1: every thirty seconds or so that help you log into
Speaker 1: your accounts. You may get two factor authentication codes by
Speaker 1: text or email. I think an app is the safest
Speaker 1: because it is separate and it's by itself, and I
Speaker 1: don't recommend that you use your password manager to generate
Speaker 1: two factor authentication codes. There is a new two factor
Speaker 1: authentication code app that I just absolutely have fallen in
Speaker 1: love with. It is called Proton Authenticator. You might know Proton.
Speaker 1: They're a Swiss company. They are very they are very
Speaker 1: privacy centric. They have Proton Email. I think that was
Speaker 1: their first product. Anyway, they came out with the new
Speaker 1: two factor authentication app that does every single thing that
Speaker 1: I want it to do.
Speaker 2: It's number one. It's free.
Speaker 1: It's available on iOS, Android, Windows, Mac, and Linux. If
Speaker 1: you've got a Linux out there. It's open source, it's
Speaker 1: ad free. It does not lock you in, which I love.
Speaker 1: You can import or export your two factor authentication codes.
Speaker 1: Unlike SMS codes. The app is much more secure because
Speaker 1: you know your phone ewer could be lost, stolen, changed, simswapped,
Speaker 1: and this is an app, so everything is inside an app.
Speaker 1: And it also supports biometrics so you can have it.
Speaker 1: You know, even if someone gets your phone, they would
Speaker 1: still need to use a pin or your fingerp or
Speaker 1: your face to unlock it. So that's another added security
Speaker 1: thing which I love. And the other thing, I mean,
Speaker 1: they just thought of everything with this app, which is
Speaker 1: why I absolutely am just gushing over it. You can
Speaker 1: sink your codes across devices, or you can keep them local.
Speaker 1: So if you're one of these people that's super you know,
Speaker 1: security centric, and you're saying I don't want my codes
Speaker 1: going anywhere else, you can just keep them on your phone,
Speaker 1: or you can sync them across devices. And you have
Speaker 1: two options of sinking. You can back them up to
Speaker 1: your your own cloud like a Google like the Proton
Speaker 1: Cloud or iCloud, or you can use their own cloud
Speaker 1: to sink them across. So I mean there's lots of
Speaker 1: options here, which I really really love. So anyway, I've
Speaker 1: already installed this. I'm going to make the switch slowly
Speaker 1: but surely. But I really think that Proton Authenticator has
Speaker 1: done a great job. So if you want to link
Speaker 1: to that, I'll put it on the website. Rich on
Speaker 1: tech dot TV. All right, I don't think I have
Speaker 1: time for another call, right, I've got what like about
Speaker 1: a minute left?
Speaker 2: Okay, let's see what I want to do. Let's see here.
Speaker 1: I'll tell you about one more thing before we go
Speaker 1: to break here. I'm trying to see you. Do I
Speaker 1: have any calls that I can do quickly here?
Speaker 2: Probably not.
Speaker 1: So Uber has launched a new women Preferences mode. So
Speaker 1: if you're a woman and you want a woman to
Speaker 1: be driving you, which you knows various reasons why you
Speaker 1: may want that, safety, security, whatever, this feature lets you
Speaker 1: choose to have matched with a woman. And so this
Speaker 1: is rolling out in Los Angeles, San Francisco, and Detroit's
Speaker 1: not everywhere just yet, but if you're a woman on
Speaker 1: the app, you can request a female driver on demand
Speaker 1: or when you make an advanced reservation. So there's a
Speaker 1: default preference in the app settings, which they say increases
Speaker 1: the likelihood of being matched with a woman driver. So
Speaker 1: it's not like guaranteed every time, I guess, but you know,
Speaker 1: it's kind of a nice option to have. Uber says
Speaker 1: this makes the platform safer, more flexible, and more comfortable
Speaker 1: for women, and they will roll it out to expand
Speaker 1: across the US based on feedback and usage data. For
Speaker 1: what it's worth Lift already has this feature available to everyone,
Speaker 1: and we've actually done this, my wife and I.
Speaker 2: She requested a ride. I happen to be in it.
Speaker 1: We got a female driver and we asked her all
Speaker 1: about this and she said, oh my god, it's great.
Speaker 2: It's like, I love this. It's so great.
Speaker 1: It's you know, I can drive other women around and
Speaker 1: it's just people. The women that I'm driving, they all
Speaker 1: talk about how much they love it. So again, it's
Speaker 1: just another option. Uber is if you want to check
Speaker 1: it out in your settings. You can check that out
Speaker 1: if you live in one of those cities. Otherwise, if
Speaker 1: you want to try that feature, Lyft does have it
Speaker 1: all right. Eighty eight rich one On one eighty eight
Speaker 1: seven four to two four one zero one. I know
Speaker 1: the phone lines are loaded right now. I see you waiting.
Speaker 1: I will get to your calls. I don't know why
Speaker 1: you all decide to call this weekend. It's so nice outside,
Speaker 1: but hey, I'll take it.
Speaker 2: And coming up.
Speaker 1: We got more interviews, more of your questions, and more
Speaker 1: tech news right here on rich on Tech. Welcome back
Speaker 1: to rich on Tech. Rich Demiro here eighty eight rich
Speaker 1: one On one eighty eight seven four to two four
Speaker 1: one zero one one. The website for the show rich
Speaker 1: on tech dot tv links to everything I mentioned is
Speaker 1: right there. Let's go to Sarah in Santa Ana. Sarah,
Speaker 1: you are on with Rich.
Speaker 3: Hi.
Speaker 12: My daughters starting college and her laptop is dying, and
Speaker 12: I don't have any money really to buy anything new,
Speaker 12: but she wants a MacBook. What do you think my
Speaker 12: best option is? Do you know anything about financing? Are
Speaker 12: there student programs where she could get something for a
Speaker 12: loan or for free? Or if I had to buy something,
Speaker 12: what should I get?
Speaker 1: Well, I don't necessarily promote financing or loans, so I
Speaker 1: don't really necessarily like that avenue. We're talking about nine
Speaker 1: hundred dollars one thousand dollars here. So my advice is
Speaker 1: to save up and do whatever you can to save
Speaker 1: up that money and buy it. Because a computer that's
Speaker 1: paid for is probably going to feel a lot better
Speaker 1: for your daughter than something that you're making payments on.
Speaker 1: So that's my number one kind of the way that
Speaker 1: I do things in my life. I don't like a
Speaker 1: lot of debt. I don't like a lot of payments
Speaker 1: and things like that, So I don't don't really like that,
Speaker 1: So I understand where you're coming from.
Speaker 2: I get it.
Speaker 1: There have been times in my life where there's just
Speaker 1: the money is not there and you can't buy it,
Speaker 1: and so I get that. In the meantime, you know,
Speaker 1: there are libraries at college she can use. There are
Speaker 1: inexpensive laptops. I mean there if she just wants something,
Speaker 1: that is the absolute most inexpensive laptop that you can
Speaker 1: probably cobble together some cash for it is the M
Speaker 1: one MacBook Air. And you can get this thing for
Speaker 1: you know, brand new. It's selling for like five ninety
Speaker 1: nine on Walmart dot com and I've seen it even cheaper.
Speaker 1: So this is a that's a couple of years old.
Speaker 1: But I'll be honest, my wife uses it and it's
Speaker 1: fine for her. So if it's good enough for her,
Speaker 1: I think it's good enough for your daughter. But it
Speaker 1: is aging, and so it's been a bit so, you know,
Speaker 1: but the avenue I would look at is number one.
Speaker 1: If you want that computer, the MacBook Air M one.
Speaker 1: That's a really to me, that's that's a fantastic deal
Speaker 1: that's still out there. I mean, look at this. This
Speaker 1: it's five years old, so it's on sale for under
Speaker 1: six hundred dollars. I guess Walmart's price is probably the
Speaker 1: best right now, So that's number one. The other avenue
Speaker 1: to explore is if you go to Apple Education store.
Speaker 1: They've got their back to school discounts. I haven't heard
Speaker 1: that they've started their back to school offers just yet,
Speaker 1: so I would probably wait because typically they do a
Speaker 1: back to school offer any day now and they'll give
Speaker 1: you like an extra one hundred dollars gift card or
Speaker 1: something with your purchase. But if you're going to get
Speaker 1: something new, then the computer I would recommend for your
Speaker 1: daughter is the MacBook Air, and I understand why she
Speaker 1: wants one because it is the computer that I've relied
Speaker 1: on for years. It is an incredible machine, and it
Speaker 1: is just it does everything you need and this thing
Speaker 1: will last you ten years, no joke. MacBook Air thirteen
Speaker 1: inch is eight ninety nine for the education pricing, So
Speaker 1: you can get a computer with the latest specs for
Speaker 1: eight ninety nine.
Speaker 2: Now, I get it. Sarah.
Speaker 1: I understand that you know you're going through a tough
Speaker 1: time right now with the financials, but I feel like
Speaker 1: it's one of these things where just, you know, try
Speaker 1: to just cobble together that cash, sell some stuff around
Speaker 1: the house, whatever you can do to get that money.
Speaker 1: You can even trade in old things, like if you
Speaker 1: have some old gadgets and things that are even Apple gadgets,
Speaker 1: you can trade those in at the Apple Store to
Speaker 1: get a gift card. But my advice is if you
Speaker 1: want something that's super super inexpensive, I think the M
Speaker 1: one MacBook is the way to go. It's still going
Speaker 1: to last and still be a good deal even five
Speaker 1: years later. The problem is with that, you're going to
Speaker 1: spend six hundred dollars and your daughter is in school
Speaker 1: for a couple of years. You said she's starting college,
Speaker 1: So is that going to last four more years? I'm
Speaker 1: not sure. Whereas if you spend a little bit more
Speaker 1: on the newer MacBook, it's definitely gonna last four years
Speaker 1: plus plus plus.
Speaker 2: So I hope that answers your question. I know it's tough.
Speaker 1: It's these things are not cheap, they're really not, and
Speaker 1: it's a big purchase for people. But I like the
Speaker 1: idea that you're thinking about the Mac because it does
Speaker 1: last a very long time. Thanks for the call Mark
Speaker 1: and Woodland Hills.
Speaker 2: What's up?
Speaker 5: You know?
Speaker 4: I just want to practice by saying, there's another tracker
Speaker 4: that our company has found to be extremely efficacious. It's
Speaker 4: called Track E, a track with an E on the
Speaker 4: end of it there, and it's independent and you can
Speaker 4: use it with any kind of phone, and we found
Speaker 4: that our drivers who know about it, we rely on
Speaker 4: it because we've got to know where our drivers are going. Anyway,
Speaker 4: I'm calling basically about family tree sites. My wife and
Speaker 4: I are interested in passing on our family tree to
Speaker 4: our sons. I'm of European ancestry. She's a sub Saharan ancestry.
Speaker 4: You know, she's African American and for her in particular,
Speaker 4: we have just it's just so challenging to try and
Speaker 4: delve into it. And I know there are some companies
Speaker 4: out there that specialize in African Americans, and we're not
Speaker 4: interested in the DNA yet until they work out the
Speaker 4: controversies about you know, some of the you know, some
Speaker 4: of the issues that they have with that. But we're
Speaker 4: hoping that you could refer to some sort of family
Speaker 4: tree site that could help us out with her ancestry
Speaker 4: back to Africa.
Speaker 1: Well, I don't have a good answer off the top
Speaker 1: of my head, but just doing a quick search while
Speaker 1: you're talking here, I've summed upon a website called Blackpast
Speaker 1: dot org and they've got an entire page with links
Speaker 1: to just about I mean, this is the most thorough.
Speaker 1: This is so thorough, and it's got links to every
Speaker 1: single thing for African American family history resources. And it's
Speaker 1: not just their stuff. It's like they've gone out and
Speaker 1: found links to every single website that deals with this.
Speaker 1: And so Blackpast dot org Genealogy Resources is the actual
Speaker 1: site page. But I would check that out because I'm
Speaker 1: looking at this and it's got pretty much everything you
Speaker 1: can imagine when it comes to this topic. So I'll
Speaker 1: put this up on the website. Mark rich on tech
Speaker 1: dot tv. Thanks for the note on tracky. I believe
Speaker 1: that's spelled with an I. By the way, I'll take
Speaker 1: a look at that as well. Eighty eight rich one
Speaker 1: on one eighty eight seven four to two four one
Speaker 1: zero one more.
Speaker 2: Rich on Tech after this.
Speaker 1: Welcome back to rich on Tech. Rich Demiro here hanging
Speaker 1: out with you talking technology. A couple of weeks ago,
Speaker 1: I posted a picture of me eating a hot dog
Speaker 1: on social media.
Speaker 2: There was a reason.
Speaker 1: It's because I went to a place called Wiener Snitzel
Speaker 1: where they are now using AI at the drive through.
Speaker 1: Here to talk about that is Gela Fairv is the
Speaker 1: CEO of Presto. They are the folks that are putting
Speaker 1: AI in the drive through order boxes. Let's already has
Speaker 1: to say about how this is changing the way we
Speaker 1: place fast food orders.
Speaker 13: So Presto is an AI business which is creating an
Speaker 13: AI solution for the drive through for the QSR industry.
Speaker 13: So when your car pulls up currently to the speaker
Speaker 13: box in a drive through restaurant and you speak to
Speaker 13: a human through the speaker box currently working in the restaurant,
Speaker 13: we are changing that system such that you would be
Speaker 13: communicating with an AI system, which would reduce the amount
Speaker 13: of labor the restaurant leeds and can also begin to
Speaker 13: automate things such as upsell and other forms of marketing
Speaker 13: in the drive through.
Speaker 2: So how good is the AI like? Can it replace
Speaker 2: the human that's currently taking orders?
Speaker 13: And what's the vain Yeah, and in a vat majority
Speaker 13: of instances the system can do that. So we have
Speaker 13: something called a non intervention rate, and that's the industry standard.
Speaker 13: So that's the number of times that the system works
Speaker 13: or without a human having to step in, and those
Speaker 13: are already in the nineties, so in a vast majority
Speaker 13: of instances that works. Their drive through is a very
Speaker 13: complicated environment, and so on some occasions you do need
Speaker 13: the store to step in.
Speaker 6: Anyway.
Speaker 13: In terms of the advantages, I think for the our customer,
Speaker 13: so the restaurant, there are two clear advantages. One of
Speaker 13: those is the labor redistribution or replacement. So very often
Speaker 13: they're not actually removing that at that staff member, they're
Speaker 13: putting in somewhere else in the restaurant, so they could
Speaker 13: man the front counter or do other things. But that
Speaker 13: increases the labor efficiency. Then on the other side, it's
Speaker 13: the up cell, so you also get revenue increase, and
Speaker 13: that's the result of humans are actually pretty inconsistent and
Speaker 13: quite bad at upselling or saying you would you like
Speaker 13: to make that a combo? Have you tried our ice cream?
Speaker 13: For example, AI does it for awnestly every time because
Speaker 13: it's a as a system, and it can also do
Speaker 13: it in a very predictive manner, so it can collect
Speaker 13: data over the days and over the weeks to say, well,
Speaker 13: you know, last time we try to upsell this item,
Speaker 13: it worked.
Speaker 2: This one didn't, so I'm going to try this.
Speaker 13: Item a bit more So from a restaurant perspective, you
Speaker 13: get greater revenue or greater check size, and you also
Speaker 13: have more efficient or less labor costs, so you get
Speaker 13: a really significant impact for the customer as in sorry,
Speaker 13: the end of consumer. The advantage for them, I think
Speaker 13: is also the consistency of the system. So you know,
Speaker 13: very often if you pull up and you speak to
Speaker 13: a different person every day, you might get a very
Speaker 13: different experience. You might not be able to understand them,
Speaker 13: they might be a minute before they come to you.
Speaker 13: You don't get any of those issues. So we find
Speaker 13: that our customers and the end consumers are both very
Speaker 13: pro the system.
Speaker 2: And who's using this system and how tough is it
Speaker 2: to get started.
Speaker 13: In terms of the industry altogether, we are now kind
Speaker 13: of at the major roll out phase. So this is
Speaker 13: where over the last two years, a lot of large
Speaker 13: chains and medium chains have begin trialing this. They've been
Speaker 13: picking their supplies, they've been honing this systems, and they're
Speaker 13: now enrolled out. So whilst it may only be in
Speaker 13: sort of around one percent of all drive throughs at
Speaker 13: this stage, that that number is increasing very very quickly,
Speaker 13: and so you will expect to see that change quite
Speaker 13: significantly over the coming months and months and years. In
Speaker 13: terms of barriers to entry, there are very few. So
Speaker 13: the system that we install is is a very small
Speaker 13: box that we put into the speaker box and then
Speaker 13: a vast majority of it is hosted on the cloud
Speaker 13: on our end, and so there is no real barrier
Speaker 13: to who can have this and who cannot. You don't
Speaker 13: have to be McDonald's or Burger you can have this.
Speaker 13: We have a number of customers who are in the
Speaker 13: kind of what we describe as the mid market, so
Speaker 13: they can be a smaller number of stores, but they
Speaker 13: can still get the same efficiencies in a large one.
Speaker 5: To do so.
Speaker 1: You know, we saw with the automation of you know,
Speaker 1: eight hundred numbers, people just say can I have an operator?
Speaker 1: Like do you have the option of getting a human
Speaker 1: if you want one? And are people asking for that
Speaker 1: or they like this system?
Speaker 13: Yeah, So people can say can I'd like to speak
Speaker 13: to a human and they be put through to the store.
Speaker 13: It's actually very rare that they do that because the
Speaker 13: order is being taken quickly and efficiently, and people tend
Speaker 13: to want to get through the drive through quickly themselves.
Speaker 13: To go and ask for a human just makes your
Speaker 13: experience longer. And as a result, they only really do
Speaker 13: it if somebody is you know, maybe technically struggling with it.
Speaker 13: Orbit in a vast majority of instance, they don't even notice,
Speaker 13: or sometimes if they have a very specific allergy or question.
Speaker 13: In that instance, it is always important to go through
Speaker 13: to the store and ask system alos you to do that.
Speaker 2: And so how is the AI at taking orders?
Speaker 13: Yeah, it's getting it's getting better. I would say that
Speaker 13: if you'd ask me that two years ago. The technology
Speaker 13: was still pretty nascent and so it was effective, but
Speaker 13: it had, you know, lots of things that couldn't quite
Speaker 13: do it wouldn't be able to handle certain questions, or
Speaker 13: wouldn't be able to handle specials or coupons or things.
Speaker 13: But in particular over the last six months, the rate
Speaker 13: of pace of advancement has been you know, quite extraordin.
Speaker 13: You know, our system can now do things such as
Speaker 13: coupons or special offers or very complicated combos. You know,
Speaker 13: we have a menu for a client that we've just
Speaker 13: signed where I think the total number of different combinations
Speaker 13: is in the billions because their menu is so complicated
Speaker 13: and it can handle it can handle all of those things.
Speaker 13: We can also do phone ordering now, so people ring
Speaker 13: up the restaurant and say I want to place a
Speaker 13: catering order, we have the ability to handle that order
Speaker 13: as well. So there's there's very little, if anything, which
Speaker 13: can now not be done with AI that used to
Speaker 13: be done with humans.
Speaker 2: And what have you learned in this process about how
Speaker 2: people order or you know, something that you didn't really
Speaker 2: think about before and how you had to implement it.
Speaker 13: I think the complexity of the drive through is the
Speaker 13: big one, and I'm going to split that into two things.
Speaker 13: One is that there is the kind of technical complexity
Speaker 13: of the drive through. So there's so many systems that
Speaker 13: actually sit behind the scenes that people don't see. So
Speaker 13: you've got a different POS system and base station system
Speaker 13: in all of these different chains. And the menu complexity
Speaker 13: at the back end is incredibly difficult to navigate, and
Speaker 13: that's something that we have to spend a lot.
Speaker 5: Of time doing.
Speaker 13: But then on the second box, it's just the things
Speaker 13: that happen in the drive through you would just not imagine.
Speaker 13: So every drive through environment is different, and that's why
Speaker 13: it has taken us a couple of years in order
Speaker 13: to hone our system to the quality it is today.
Speaker 13: You think about some drive throughs the next to freeways,
Speaker 13: and other ones are not. Some drive throughs are in
Speaker 13: you very heavy rain areas, and other ones are not.
Speaker 13: You have people pulling up with three kids in the car,
Speaker 13: shouting every menu item you can possibly imagine. You have
Speaker 13: people ordering for the wrong restaurant they think they're at,
Speaker 13: you know, they think they're at one restaurant actually another.
Speaker 13: You have to be able to handle all of those
Speaker 13: edge cases, and so that non intervention rate that I
Speaker 13: told you has improved significantly over the last year. But
Speaker 13: a lot of those interventions used to be for stuff
Speaker 13: that you would never have dreamed of until you started doing.
Speaker 1: Getting one of these jobs an order taker, while it's imperfect,
Speaker 1: you know, it's kind of an entry level job.
Speaker 2: And you know, is that going away or are we
Speaker 2: going to have this job in the future.
Speaker 13: I think the actual taking of the order probably not.
Speaker 13: I think these systems are going to get so robust,
Speaker 13: but I don't think that that means that fewer people
Speaker 13: are going to be working usr are working for these brands.
Speaker 13: As I say, a lot of what we talk about
Speaker 13: is labor redistribution, not labor replacement. So the ability for
Speaker 13: in a very competitive environment for your brand to be
Speaker 13: more customer friendly and more effective because you've got more
Speaker 13: people doing front of counter, doing the stock, doing the cleaning,
Speaker 13: and making your overall brand more successful for the same cost.
Speaker 13: So rather than it being hey, I want to take
Speaker 13: ten percent of my wage bill, it's I want my
Speaker 13: brand to be more successful, more customer friendly, have more
Speaker 13: people on the floor for the same price that I
Speaker 13: currently am doing it, and that's what our system allows.
Speaker 13: So I don't think that this is some huge threat
Speaker 13: to jobs. I think it's just going to change the
Speaker 13: way that people interact with the driver.
Speaker 1: And finally, any hacks for the customer or anything to know,
Speaker 1: like how do you know you're talking to AI? And
Speaker 1: is there anything fun you can do with it in
Speaker 1: the drive throw?
Speaker 2: So how do you know?
Speaker 13: So it's interesting some of our customers want it to
Speaker 13: sound like a robot because they want the customer to
Speaker 13: know it's AI, because it could be quite helpful for
Speaker 13: the interaction. But we also have an option, which is
Speaker 13: human voice, which is near impossible to tell that you're
Speaker 13: speaking to to to AI in that instance, and that
Speaker 13: depends on the brand as to what they're what they're
Speaker 13: doing in terms of like cool things you can do,
Speaker 13: So asking it, you know, interesting questions is a good
Speaker 13: is a good way to is a good way to
Speaker 13: test it out and see and see what responses you get.
Speaker 13: We are working on a system at the moment, oh sorry,
Speaker 13: a program at the moment which will be to put
Speaker 13: some Easter eggs in to to this. So you know,
Speaker 13: for certain brands, we think it could be really interesting
Speaker 13: if you put on social media being like hey, next
Speaker 13: time you're ordering from the AI, say this phrase and
Speaker 13: get like a free, a free, increasing your drink size
Speaker 13: or something that we think could be hugely interesting because
Speaker 13: I think it will begin to get real social interaction
Speaker 13: going with the AI, and that's something we'll be working
Speaker 13: on in the coming weeks as well.
Speaker 1: There you have it, Geel a fare from Prestol. They
Speaker 1: are putting AI in the drive through fast food restaurant
Speaker 1: ordering windows. Fascinating how that's happening, and I guarantee you
Speaker 1: will encounter it at some point. Not every restaurant's doing it,
Speaker 1: but you know, if they can save money be more
Speaker 1: efficient and of course upsell like you heard them say, yeah,
Speaker 1: they're probably going to do it. And this kind of
Speaker 1: goes with this new report from researchers at open AI,
Speaker 1: Open Research and UPEN, which talks about the jobs that
Speaker 1: are most at risk from AI. A new report says
Speaker 1: about eighty percent of US workers could see at least
Speaker 1: ten percent of their job tasks affected by generative AI.
Speaker 1: Nearly one in five workers may see fifty percent of
Speaker 1: their tasks impacted. Researchers looked at GPT models and other
Speaker 1: generative AI capabilities, things like text coding, image generation, video generation.
Speaker 1: Impact does not necessarily mean job loss. It could mean
Speaker 1: automation of tasks, like not your entire role, so things
Speaker 1: that you might do might be automated through AI. The
Speaker 1: jobs with the highest exposure tend to be white collar,
Speaker 1: high skilled, non technical roles. But the main takeaways AI
Speaker 1: is not going to take every job, but it will
Speaker 1: change how a lot of people work. Like you'd like that,
Speaker 1: Like the CEO just said, we're not trying to get
Speaker 1: rid of jobs at the drive through, but the way
Speaker 1: people work, if they work at a fast food place,
Speaker 1: they may not be multitasking with the drive through order
Speaker 1: while they complete other tasks. They might just focus on
Speaker 1: those other tasks. But tasks, I mean this is really true.
Speaker 1: Tasks like writing emails, analyzing data, or drafting reports could
Speaker 1: be done faster or automatically. So now it's probably a
Speaker 1: good time to think about which parts of your job
Speaker 1: could be done by AI, and what you think that
Speaker 1: AI cannot do so without further ado. The jobs most
Speaker 1: impacted by AI interpreters and translators, public relations specialists, court reporters,
Speaker 1: blockchain engineers, journalists, uh oh, accountants and auditors, legal secretaries, paralegals, writers, authors,
Speaker 1: web designers, developers, market research analysis again, market research analysts again.
Speaker 1: They may not go away, but they might be the
Speaker 1: most impacted. Jobs least impacted by AI. Here we go,
Speaker 1: short order cooks, mechanics, line installers, drivers, athletes, stonemasons.
Speaker 2: I mean that's kind of a random list.
Speaker 1: I think they just looked at like, like what can
Speaker 1: we find as like the randomeest list of things that
Speaker 1: like we'll just make this report sound better that like, Okay,
Speaker 1: if you're a stone Mason, you're you're fine. I mean, athlete,
Speaker 1: I guess it's time for me to uh start hitting
Speaker 1: the gym and learn, uh learn football eight to eight
Speaker 1: rich one on one eighty eight seven four to two,
Speaker 1: four one zero one. Coming up, we're gonna talk about
Speaker 1: baseball card collecting and how tech is changing that. Welcome
Speaker 1: back to rich on Tech. Rich DeMuro here hanging out
Speaker 1: with you, talking technology eight eight eight rich one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: The playlist this week is from my mom? Is this
Speaker 1: what song?
Speaker 5: Is this? Bobo?
Speaker 1: Is this?
Speaker 2: Is this Sinatra? Okay? Frank Sinatra, Frank Sinatra my way?
Speaker 1: Yeah, okay, So my wife and I on Sunday nights
Speaker 1: will do a thing called Sunday Supper and we just
Speaker 1: turn on the Frank Sinatra playlist.
Speaker 2: Yeah, it's great. Really takes you right back. Okay.
Speaker 1: Let's let's talk to Ted Man. He created an app
Speaker 1: called Collects really kind of revolutionized baseball card collecting, trading,
Speaker 1: valuing of cards. And he's calling in from Chicago today.
Speaker 5: Hey, Rich, Yeah, I'm at the National Card Show. Oh wow,
Speaker 5: in Chicago, in Rosemont, Illinois. It's it's it's quite a show.
Speaker 5: It's every year it seems to get bigger and bigger.
Speaker 5: I think this year they might hit about one hundred
Speaker 5: and fifty thousand attendees, so it is way large. It
Speaker 5: took me a minute to run out trying to find
Speaker 5: a quiet place to talk. So I'm not doing it
Speaker 5: on the show floor. But it's been it's been a
Speaker 5: really good one here. It's pretty exciting time to be
Speaker 5: a car collector.
Speaker 1: Yeah, this is huge. My kid, by the way, it's
Speaker 1: his birthday this weekend. He is a he loves cards.
Speaker 1: He pulled a like a I don't know, a couple
Speaker 1: hundred dollars card the other day. And I've gotten, of
Speaker 1: course into it because of all the raw and graded
Speaker 1: and like I know all the lingo now, but it
Speaker 1: all started with your app. Explain quickly before we get
Speaker 1: into the show, like what you came up with a
Speaker 1: couple of years ago.
Speaker 5: I don't know whether to say, you know, you're welcome
Speaker 5: or I'm sorry. Yeah, yeah, how many parents have told
Speaker 5: me that, Like now they're getting back into it, The
Speaker 5: kids are getting into it, and you know, it's a
Speaker 5: it's a kind of a double edged sword, but it's fun.
Speaker 5: It's that one's just for sure. So just to catch
Speaker 5: you up on like what's happened since we last talked,
Speaker 5: I mean I have you to thank for this, by
Speaker 5: the way, I mean I probably have had, you know,
Speaker 5: three dozen people come up to me at the show
Speaker 5: saying that I always ask how did you hear about
Speaker 5: the Apple, like from a friend or from social media
Speaker 5: or whatever, and they and so many people tell me
Speaker 5: they heard about it from you. Wow. Really, your your
Speaker 5: reach is expansive, and whether it's on the radio or
Speaker 5: on the TV. I can't thank you enough for kind
Speaker 5: of help and spread the word. Early on Amazing, we
Speaker 5: learned about three and a half million users who scan
Speaker 5: get this rich two million cards every day.
Speaker 2: Oh wow, into the app. That is incredible.
Speaker 5: Yeah, I thought I would. I would call in just
Speaker 5: to share because I I love listening to your show,
Speaker 5: like you were on my mind, not just because people
Speaker 5: were telling me they heard about the app from you,
Speaker 5: but also because I have it on my calendar. I
Speaker 5: try to listen every week. I knew this today I
Speaker 5: was going to be at the show, but I h
Speaker 5: I pinged you just because I thought it would be
Speaker 5: kind of fun to share some of the technology that
Speaker 5: I'm seeing. We've seeing a lot of cool tech stories
Speaker 5: here and I thought maybe it'd be fun to share
Speaker 5: with your audience some of the not the collect story,
Speaker 5: which you've already shared, but like some of the other
Speaker 5: tech that we're seeing here at the show.
Speaker 1: Yeah, well, let me just I know, because people are
Speaker 1: going to want to download the app if they haven't
Speaker 1: used it.
Speaker 2: It's called COO l l X. That's what you search right, collects.
Speaker 5: Yep I phone Android, totally free app. Take a picture
Speaker 5: of any trading card, It'll identify it, you get the
Speaker 5: value and under a second and then you can build
Speaker 5: your collection. And we have a marketplace. Now. Marketplace is booming.
Speaker 5: It has been growing steadily and I think it's really
Speaker 5: kind of become a place that people look to buy
Speaker 5: cards every bit as much, if not more than eBay.
Speaker 1: Wow, that's wild. So what's happening at the show? What
Speaker 1: are some of the neat things you're seeing there?
Speaker 5: So there were like sort of three text stories I
Speaker 5: was thinking about, like what are the most interesting kind
Speaker 5: of trends? And the first is is live live selling.
Speaker 5: So are you have you ever been on whatnot or
Speaker 5: any of similar platforms.
Speaker 1: Yes, I did a segment with them, and it's wild.
Speaker 1: I mean, I'm not I don't do it personally, but yeah,
Speaker 1: I'm familiar with the idea. It's like QVC for like
Speaker 1: a you know, anyone can do it from their phone
Speaker 1: basically exactly.
Speaker 5: So, I mean it has become such a big part
Speaker 5: of the hobby. There is probably maybe a fifth of
Speaker 5: the show floor here and it's a big it's a
Speaker 5: big show all dedicated to to what Not streamers. Breakers.
Speaker 5: Braking is when you basically buy usually high end trading
Speaker 5: card product like like boxes for like a thousand dollars
Speaker 5: and rather than the most average shows that I'm going
Speaker 5: to spend a thousand dollars on the box, but they'll
Speaker 5: sell shares, you know, so you can buy your team
Speaker 5: for instead of a thousand dollars for maybe for like
Speaker 5: fifty bucks, and then you get all the cards from
Speaker 5: that team. So that's become a huge part of the
Speaker 5: of the of the space and the floor. It's really
Speaker 5: fun and exciting. We're right next to all these breakers
Speaker 5: and they are constantly ripping open all these packs and
Speaker 5: finding really big heads. We did a couple of breaks, actually,
Speaker 5: we did giveaways on Whatnot my team and pulled some
Speaker 5: loola like a Webby number to five. Yeah, yesterday, it
Speaker 5: was a big card, maybe a thousand dollars card and yeah,
Speaker 5: it's super fun. So that's one. You know, it's not
Speaker 5: just what not to. By the way, You've got Fanatics
Speaker 5: has a live streaming platform called Fanatics Live. You've also
Speaker 5: got Walmart believe it or not, and eBay all getting
Speaker 5: into the live selling.
Speaker 2: Oh wow, Walmart too.
Speaker 3: Huh.
Speaker 5: Yeah. I kind of like it because it I used
Speaker 5: to go to auctions with my parents, and to me,
Speaker 5: you know, there was always you know, as a kid,
Speaker 5: there's always like an auctioneer. There's always a person kind
Speaker 5: of like pitching and selling this stuff, you know, like
Speaker 5: you know, the rapid fire like you know, auctioneer like ease. Yeah,
Speaker 5: And I kind of like it because it feels to
Speaker 5: me more like like what an auction was always supposed
Speaker 5: to be. So I think it's a really fun experience. Okay,
Speaker 5: dangerously addictive.
Speaker 2: Yes, yes. And people.
Speaker 1: I mean we we sat through there was like a
Speaker 1: sneaker place that was selling on whatnot and they sold
Speaker 1: I think, like I think it was like ten thousand
Speaker 1: dollars worth of shoes in like a couple of minutes,
Speaker 1: like eight minutes or something.
Speaker 2: It was pretty wild.
Speaker 5: It's nutty. So right, breakers are like one hundred million
Speaker 5: dollar business.
Speaker 1: I've got about a minute left. So what what else
Speaker 1: are you seeing there?
Speaker 2: Tech wise? You said three stories? What not live?
Speaker 5: Yeah? Two other I'll be quick. The other one is
Speaker 5: digital repacks. So one of the things that you were
Speaker 5: talking about grading cards. One of the things that's become
Speaker 5: really popular is people will buy like a graded card
Speaker 5: kind of like in a like in a box and
Speaker 5: then you basically rip it open like you would but
Speaker 5: rip over a pack of cards. So that's become like huge.
Speaker 5: There's companies like Derek Jeter start a one called Arena
Speaker 5: Club that does that courtyard. So I think that's really interesting.
Speaker 5: And you know, I think definitely a trend that I'm
Speaker 5: seeing in the last one is AI, right, so now
Speaker 5: you're seeing I mean not just like collectyle visual search
Speaker 5: eye that you see. There are a few few tools
Speaker 5: now for like pricing AI. So you can figure out
Speaker 5: before you go buy a box of cards at your
Speaker 5: local hobby shop, and you can hop onto a site
Speaker 5: like wax sat and basically say is this the best
Speaker 5: price in Yeah.
Speaker 2: I got got to run.
Speaker 1: Hang on one second, we'll go to break Well, we'll
Speaker 1: be back after this. Welcome back to rich On tech
Speaker 1: Rich Demiro here hanging out with you talking technology. What
Speaker 1: a fruitful show so far. We've done a lot here.
Speaker 1: We've still got a little bit to go here, and
Speaker 1: it could go on forever. I mean, we could just
Speaker 1: do this.
Speaker 6: I know.
Speaker 1: Bobo said he'll stay all day, so he said fine.
Speaker 1: Rich Rich on tech dot tv is the website to
Speaker 1: go to if you want links to anything that I
Speaker 1: mentioned here in the break. I'm slowly but surely switching
Speaker 1: over my two factor authentication codes to this new Proton
Speaker 1: Authenticator app. So if you are looking for a new
Speaker 1: authentication app, so far, I've found no flaws in this one.
Speaker 1: It seems to be really good. Hit all the things
Speaker 1: that I want in a good app. So check that out.
Speaker 1: Let's see we've got people I've been waiting on hold
Speaker 1: for extremely long time.
Speaker 2: Let's go to line four. Paul and Columbus. You're on
Speaker 2: with Rich.
Speaker 3: Hey, Rich, thanks for taking the call in good playlist
Speaker 3: from your mom there.
Speaker 1: Oh see, every time people seem to like it. Okay,
Speaker 1: what can I help you with?
Speaker 5: Oh?
Speaker 3: Probably more in my age range than yours, but anyway,
Speaker 3: I'll try to make a simple question and I can
Speaker 3: get more details. That's needed. Some apps when you're awaiting
Speaker 3: your home Wi Fi use to cellular data. Other ones
Speaker 3: require me to have a hotspot. Why and can you
Speaker 3: any there a third party software that could direct it otherwise.
Speaker 1: I I'm trying to so what apps require like a
Speaker 1: hot spot versus the cellular data because I haven't really
Speaker 1: run into that.
Speaker 2: I know that some apps want, you know.
Speaker 1: Sort of a better data connection, and so they'll have
Speaker 1: like an option that says, you know, only use Wi
Speaker 1: Fi by the fall.
Speaker 2: But what do you mean by that? Which apps specifically?
Speaker 3: Okay, Well, for example, I'm using the metaglasses. I'm visually
Speaker 3: impaired using the metaglasses, and they do really nice job
Speaker 3: and there's no you don't need a you know, a
Speaker 3: special connection or hot spot. It will just work with
Speaker 3: your cellular data. There's another brand that's coming out that
Speaker 3: it looks very good, specifically made for people. It's this
Speaker 3: vision problem and they use they use them a form
Speaker 3: that you have to use a hot spot to get
Speaker 3: that while you're away from your Wi Fi.
Speaker 1: Interesting, Okay, so I think the the reason for that
Speaker 1: is probably the data needs of that device. That's the
Speaker 1: only thing I can imagine that they because it's doing something,
Speaker 1: maybe it's doing something in real time, or it's it's
Speaker 1: pulling some sort of database, and it needs just what
Speaker 1: I would call like a you know, a fat connection
Speaker 1: to the internet, you know, like a bigger connection that
Speaker 1: that sort of can handle more data at once versus
Speaker 1: traditional cellular. But the thing is that's interesting is that
Speaker 1: traditional cellular has gotten so good that it's really not
Speaker 1: an issue.
Speaker 2: Like I go through all my apps.
Speaker 1: The first thing I do when I set up a
Speaker 1: new phone, you know, I test all these phones, is
Speaker 1: I just go through all the apps like Spotify, Netflix,
Speaker 1: this and that they all default to wanting to just
Speaker 1: download on Wi Fi. I'm like, no, my cellular's great, Like,
Speaker 1: go ahead, use as much data as you want. So
Speaker 1: that's the only thing I can think of, is that's
Speaker 1: a specific need of that app. Are you on iPhone
Speaker 1: or Android? Okay, I was gonna say so. For iPhone,
Speaker 1: there's really not a way to control the data that
Speaker 1: the apps use, Like there's not a way to like
Speaker 1: that I know of too easily unless it's in the
Speaker 1: app settings. There's not really a way to sort of
Speaker 1: command what that app does with data.
Speaker 2: I know.
Speaker 1: On Android, there's an app that I can't think of off
Speaker 1: the top of my head. But it's an app. Oh gosh,
Speaker 1: I gotta find it. But it's an app that lets
Speaker 1: you kind of change how other apps can use data.
Speaker 1: Like you can go in there and say, I only
Speaker 1: want my kindle to use Wi Fi, I only want
Speaker 1: my kindle to use Cellular, And you can do it
Speaker 1: for a case by case basis for any app, even
Speaker 1: if the app itself doesn't allow it. So I guess
Speaker 1: the long answer to your question is that I have
Speaker 1: not really seen that in a big way, but that's
Speaker 1: the only kind of solution I can think of.
Speaker 2: If you want to send.
Speaker 1: Me an email with the name of the actual product,
Speaker 1: I can look into it a little bit more and
Speaker 1: see like what their reasoning is and I can maybe
Speaker 1: even reach.
Speaker 2: Out to them.
Speaker 1: So if you want to do that, you know the
Speaker 1: email address it's you can just send it to hello
Speaker 1: at rich on tech dot TV and that will get
Speaker 1: it to you or get it to me. Paul, Thanks
Speaker 1: for the question today. I appreciate you calling in from Columbus.
Speaker 2: Let's go to ka.
Speaker 1: Kay has also been waiting for a long time here
Speaker 1: in Sherman Oaks, Okay, you're on with Rich.
Speaker 10: Oh Rich, thank you so much worse the wait definitely.
Speaker 1: Well, we don't have the answer, yes, so don't don't
Speaker 1: say that prematurely.
Speaker 10: Okay, fair, No, what can.
Speaker 2: I help you with?
Speaker 10: Well, I did. I have an Android A fifteen, okay, Samsung,
Speaker 10: and I'm really happy with it. I did my first
Speaker 10: update about six or seven days ago. And after I
Speaker 10: did the update, which I believe it's called you I
Speaker 10: seven point zero.
Speaker 14: Yes, okay, it recons figured my phone, and I know
Speaker 14: that that happens when people do updates, but to the
Speaker 14: detriment of my ability to use the phone.
Speaker 10: So I have many windows. When I load Google Chrome,
Speaker 10: the windows aren't completely websites aren't completely loading. There's a
Speaker 10: lot of blank spots. I have been trying to troubleshoot myself,
Speaker 10: just researching, but I can. I haven't found it, so
Speaker 10: I defer to your expertise. I definitely need help. I
Speaker 10: don't it seems to be an extension issue, but I
Speaker 10: don't know for certain.
Speaker 2: Okay.
Speaker 1: So you updated to the one UI seven, which is
Speaker 1: you know, almost their latest.
Speaker 6: One.
Speaker 1: UI eight is Samsung's newest, but only a couple a
Speaker 1: handful of phones have that. So you got a pretty
Speaker 1: major software update with one UI seven. Did this add
Speaker 1: any AI features to your phone?
Speaker 6: Or no?
Speaker 5: It did?
Speaker 10: And I don't. I'm very I'm tech friendly, but I
Speaker 10: really don't want AI chat. It did load Google Gemini
Speaker 10: very I can't. I haven't. I would like to not
Speaker 10: have it on the.
Speaker 2: Well, I don't know if you can go back on that.
Speaker 1: I know that's kind of tricky, but there is a
Speaker 1: setting in Galaxy AI in your settings. There's now what
Speaker 1: I recommend. Typically when you get a big software update.
Speaker 1: You said you're tech friendly, So what I like to do?
Speaker 1: And I said, I like to do this on my
Speaker 1: Friday or Saturday nights instead of going out hanging out
Speaker 1: with friends. I like to go through the settings on
Speaker 1: my smartphone and just kind of see all the different
Speaker 1: options I have. Right, I'm kind of joking, but I
Speaker 1: do like to do this. Maybe you're not joking.
Speaker 2: I'm not doing it on a.
Speaker 1: Friday or Saturday night, but you know what I mean, like, just,
Speaker 1: you know, take some time to go through all the
Speaker 1: new options you have, because there are a lot, but
Speaker 1: specifically with Galaxy AI, there is an option under your
Speaker 1: settings under Galaxy AI to process data only on device,
Speaker 1: and that means it's only going to do the things
Speaker 1: that it can do without pinging the internet, So that
Speaker 1: will actually kind of limit some of the AI features
Speaker 1: on that device. That's number one. When it comes to Chrome.
Speaker 1: It sounds to me when you say, what do you
Speaker 1: mean by extension? What do you have installed in there?
Speaker 1: That's that could be interfering with Chrome?
Speaker 10: I don't know, And let me just I'm I'm user friendly.
Speaker 10: I'm not tech savvy.
Speaker 2: Okay, God, that's.
Speaker 10: An important correction. Yeah, Okay, So when I the Windows
Speaker 10: don't load since I did the update, they don't load completely.
Speaker 10: Pictures prompts with the little where it has a lot
Speaker 10: of like pre configured questions and you can tap the arrow,
Speaker 10: everything's frozen.
Speaker 1: Okay, So it's all kind of messed up on Chrome specifically. Okay,
Speaker 1: So have you gone through and have you made sure
Speaker 1: all your apps are updated after you did the software update? Like,
Speaker 1: did you go into Google Play and make sure all
Speaker 1: your apps are up to date?
Speaker 10: I don't even use google Play. I only use I
Speaker 10: use the least amount of permissions I did. I have
Speaker 10: gone through everything as much as I know how, and
Speaker 10: I've repeatedly gone through settings within the apps settings, you
Speaker 10: know internally apps on the phone, and then actually settings
Speaker 10: through Chrome Live. Let's say, does that answer your question?
Speaker 1: Okay, so yeah, So what I would do is I
Speaker 1: would open up Google Play. I know you don't have
Speaker 1: to install anything new, but I want to make sure
Speaker 1: that all your apps are updated. So there's a couple
Speaker 1: of things I'd like you to do. Number one and
Speaker 1: I'll put this all in the show notes. You don't
Speaker 1: have to like write it all down. But number one,
Speaker 1: go into Google Play and you know, you got to
Speaker 1: tap your profile in the upper right hand corner. It
Speaker 1: says manage apps and Devices, and then it says overview
Speaker 1: apps up to date, or you can say you can
Speaker 1: tap that and say check for app updates. That's the
Speaker 1: number one thing you have to do is check for
Speaker 1: your app updates. Make sure that Chrome is on the
Speaker 1: latest version, because you might be running an old version
Speaker 1: of Chrome now with a new operating system. They might
Speaker 1: be competing with each other and something's going wrong. That's
Speaker 1: number one. Number two, then you have to go into
Speaker 1: what's called the Galaxy Store, and this is Samsung's own
Speaker 1: app updates. And so if you go into your apps
Speaker 1: your list of apps, and you type store. You can
Speaker 1: find the Galaxy Store and this is Samsung's own version
Speaker 1: of Google Play. And you go to the menu there
Speaker 1: and it says updates. You tap that, and then you
Speaker 1: tap update all and that will update all your Samsung apps.
Speaker 1: So again we're just getting your phone to a place
Speaker 1: where everything is up to date and good to go.
Speaker 1: Then I would restart your phone. That's fine. The other
Speaker 1: thing I would do on this is go into your Settings.
Speaker 1: I know this sounds like a lot, but it's stuff
Speaker 1: I do all the time, and I'll put it in
Speaker 1: the notes, so it's not a big deal. Then you
Speaker 1: want to go into your Security and Privacy and then
Speaker 1: it says updates and there's a Google Play system update.
Speaker 1: I want you to check for an update there and
Speaker 1: install that my phone.
Speaker 2: I just did it. It says your device needs to restart
Speaker 2: to complete the update. Do that.
Speaker 1: Then I want you to go into Chrome. Tap the
Speaker 1: menu bar the three dots in the up right hand corner,
Speaker 1: and where it says delete browsing data. I would like
Speaker 1: you to delete probably all of your data and that
Speaker 1: has done okay. That you've done okay, and that still
Speaker 1: didn't fix it, No, And did you do that for
Speaker 1: all time or did you do it for just like
Speaker 1: fifteen minutes.
Speaker 10: I've done it many times. All the help servers say
Speaker 10: to do that, okay, And I want to confirm something
Speaker 10: with you, yeah, when you I don't have any apps
Speaker 10: that I go into to you right other than like okay,
Speaker 10: Chrome and Google. But I'm not signed into anything.
Speaker 1: Oh you're not signed into even on an Android phone.
Speaker 1: You didn't sign in? Interesting, okay, Well, so I don't use.
Speaker 10: Any services, only Chrome, Google, incognito. I used only search,
Speaker 10: very very basic.
Speaker 2: And are you when you're okay?
Speaker 1: The only other thing since you've cleared that activity, It
Speaker 1: could be that clearing the activity on Chrome could be
Speaker 1: making these websites take longer to load. That could be
Speaker 1: the other thing that's happening here, So maybe put the
Speaker 1: brakes on that. Try to load these websites one more time.
Speaker 1: You can always pull down on a website when you're
Speaker 1: in Chrome to reload the page. So try that and
Speaker 1: see if things pop up. Eighty eight rich one oh
Speaker 1: one eighty eight seven four to two four one zero one.
Speaker 1: Welcome back to rich On Tech. Let's get right to
Speaker 1: uh Nate in Florida.
Speaker 5: Nate.
Speaker 2: You're on with rich.
Speaker 5: Ty.
Speaker 12: I want to ask, what do you think of the
Speaker 12: new Nintendo Switch two?
Speaker 2: Oh, good question.
Speaker 1: Uh well, I think it's great, but I mean there
Speaker 1: are some caveats to that, so it really depends on
Speaker 1: whether you need to upgrade or not. So so I'll
Speaker 1: just give you kind of my quick review. But you know,
Speaker 1: this thing is selling very very well.
Speaker 2: It was.
Speaker 1: It's it's available pretty much. I think you can get
Speaker 1: it at this point, like pretty widely. But it builds
Speaker 1: on I think what made the original popular, which is portability, flexibility.
Speaker 1: It's got a lot of games you can already play,
Speaker 1: including some new ones. The screen is bigger, the unit
Speaker 1: overall is much bigger, still pretty easy to hold. I
Speaker 1: think the biggest improvement is really the way the controllers attach.
Speaker 1: They're now attaching magnetically instead of kind of this slide mechanism,
Speaker 1: and the old way you can actually slide things in
Speaker 1: wrong and it was a pain to detach it. Now
Speaker 1: you can't slide things in wrong. It's much easier, much simpler.
Speaker 1: The DOC, I think is better. I had a lot
Speaker 1: of problems with the old DOC. This one seems to
Speaker 1: be better performing. It also lets you play on your
Speaker 1: TV and up to four K. The device itself is
Speaker 1: sort of HD on the go. You can even use
Speaker 1: the controllers as a mouse if you want so certain
Speaker 1: games take advantage of that. And then just overall everything
Speaker 1: has kind of improved. Better graphics, better sound, better haptics,
Speaker 1: the software is faster. Digital game sharing I think, is
Speaker 1: much easier at this point, and plus you've got this
Speaker 1: new game chat feature which lets you voice chat while
Speaker 1: you're playing. Plus there's even support for cameras.
Speaker 2: So I think the.
Speaker 1: Biggest downside that we've identified is the battery life, So
Speaker 1: depending on how much you play, you might not get
Speaker 1: as much battery life as you did before.
Speaker 2: And the price.
Speaker 1: It's expensive four hundred and fifty dollars or five hundred
Speaker 1: dollars bundled with the new Mario Kart game. And I
Speaker 1: think that's the other thing that was a little bit
Speaker 1: lacking was like a title that like a must have title.
Speaker 1: Donkey Kong Bonanza has come out, which is it's really fun.
Speaker 1: I mean I've played it. It's like you're just bashing
Speaker 1: rocks the whole time. I mean it's like you could
Speaker 1: play that thing forever. But people are really really enjoying
Speaker 1: that game. So the bottom line is do you need
Speaker 1: a new console? Like is your old console doing what
Speaker 1: you need? If so, then you probably don't need to upgrade.
Speaker 1: But if you've been thinking about, you know, the way
Speaker 1: the controllers attach, maybe the screen is a little too
Speaker 1: small for you, the doc isn't working properly. You want
Speaker 1: things to be faster, better graphics than I think, or
Speaker 1: you want that game chat feature. I think that the
Speaker 1: switch to a really nice upgrade. This is obviously going
Speaker 1: to be a very very hot product for the holidays.
Speaker 1: I think it's gotten nothing but good reviews. But again
Speaker 1: it's one of those things where do you need it
Speaker 1: do you not need it? The people that need it
Speaker 1: or want it, they already know that and they've already
Speaker 1: gotten it. It's the rest of the folks that are
Speaker 1: sort of like, Okay, wait, what advantage do I get
Speaker 1: from this? And hopefully those that mini review I just
Speaker 1: gave you helps you determine that. Thanks for the call,
Speaker 1: Nate and Florida appreciate it.
Speaker 6: Well.
Speaker 2: I did something this week.
Speaker 1: I visited the Tesla Diner, which opened up while I
Speaker 1: was in Hawaii, so I had to make my way
Speaker 1: over there to check it out. It is in Hollywood.
Speaker 1: This used to be a little bit of trivia for
Speaker 1: you if you're in the LA area. This used to
Speaker 1: be a Shaky's Pizza and I used to live in
Speaker 1: this area, so I knew it pretty well. I mean
Speaker 1: it's very congested in that area for sure. It's like
Speaker 1: it's kind of like the right at where West Hollywood
Speaker 1: starts and Hollywood ends. But this is a futuristic, sort
Speaker 1: of retro looking diner Open twenty four. You can order
Speaker 1: food right from your car. So you pull in. There's
Speaker 1: eighty super charging stations. If you have a Tesla or
Speaker 1: I believe another EV to charge in there, you can
Speaker 1: pull into the parking lot. If you don't, you can't
Speaker 1: park there, So that's one thing to know if you're visiting.
Speaker 1: But it's got eighty supercharging stations, which is the largest
Speaker 1: urban supercharging station I guess in the US right now.
Speaker 2: And when you pull in, you.
Speaker 1: Can charge, and then you can order food right from
Speaker 1: your dashboard, which I thought was pretty cool.
Speaker 2: It is neat.
Speaker 1: It shows you like a little burger on your screen.
Speaker 1: You tap that, the menu pops up. You've got burgers
Speaker 1: all the typical diner, food, burgers, fries, tune the melt.
Speaker 1: I got my souvenir cup which was seven extra dollars
Speaker 1: and you can feel it's metal and it says Tesla Diner, Hollywood,
Speaker 1: California on it. It all feels very disney esque, very
Speaker 1: like amusement parky like. Even the way it looks on
Speaker 1: this thing, it's like it's retro futuristic. I went during
Speaker 1: the day, not at night when it's all lit up,
Speaker 1: so I got to go back at and see what
Speaker 1: this place looks like. But anyway, they bring the food
Speaker 1: right out to your car, and it's a person, not
Speaker 1: a robot that brings it out. But there's also two
Speaker 1: giant outdoor screen so it's kind of like a little
Speaker 1: drive in movie theater as well. You can watch the
Speaker 1: shows on the screen outside or you can watch them
Speaker 1: on your car screen and the audio is synced to
Speaker 1: your car screen as well. I did not get to
Speaker 1: test out that feature, but I did play the movie inside.
Speaker 1: They were playing like, what was it Twilight Zone while
Speaker 1: I was there. So the diner is open from six
Speaker 1: am to midnight for walkins there are you know, there's
Speaker 1: a way to order food inside. There was a line
Speaker 1: even at ten thirty am. Inside it's all lively. There's
Speaker 1: a whole bunch of lookie lose people just want to
Speaker 1: see what all this is all about. And if you
Speaker 1: go upstairs, kind of cool like space walk to get
Speaker 1: upstairs feels very spacey. They call that the skyport and
Speaker 1: this is like an outside area three hundred and sixty degrees.
Speaker 1: You can walk around. There's merch up there. People were
Speaker 1: excited to get merchandise. Apparently there's a robot up there
Speaker 1: that serves popcorn and the optimist I did not see
Speaker 1: that again. And then the other thing is if you
Speaker 1: have a Tesla on you're charging here, you might be
Speaker 1: wondering what about idling fees?
Speaker 2: Becau I'm gonna be hanging out here.
Speaker 1: So they do have like a grace period, unlike other
Speaker 1: charging stations which might charge you immediately for leaving your
Speaker 1: car there. This you get like thirty minutes. So best
Speaker 1: times to visit Weekdays, weekends are going to be super busy.
Speaker 2: The burger, by the way, I loved it. It was delicious.
Speaker 1: So anyway, Tesla Diner in Hollywood definitely going to be
Speaker 1: attraction people visit when they come to La coming up next,
Speaker 1: we're going to talk about how AI is impacting long
Speaker 1: term care. Right here, I'm rich on Tech. Welcome back
Speaker 1: to rich on Tech. Rich DeMuro here hanging out with you,
Speaker 1: talking technology. The website rich on Tech dot tv. Find
Speaker 1: me on Instagram at rich on Tech. Before we get
Speaker 1: to our interview, just a couple of notes here. Number one,
Speaker 1: smart glasses apparently doing really, really well. Sales of ray
Speaker 1: Band Meta AI glasses tripled in the first half of
Speaker 1: twenty twenty five. People are goblin these things up like wild,
Speaker 1: so they came out the new version, the Oakley Meta
Speaker 1: AI glasses, which have better video, better speakers, better battery life.
Speaker 1: Obviously those are more for the extreme sports folks, but yeah,
Speaker 1: apparently Meta has a hit on their hand there. And
Speaker 1: then the cash app is getting a new feature called pools,
Speaker 1: So if you need to collect money for something, you
Speaker 1: can easily collect a pooled amount of money from friends
Speaker 1: for group events, gifts, whatever you want, vacations, parties, splitting
Speaker 1: a bill so you can create the pool on the
Speaker 1: cash app. And then the best part is they don't
Speaker 1: have to be signed up. You can just send a link,
Speaker 1: text a link to friends and they can pay with
Speaker 1: like Apple Pay or Google Pay, which is really great
Speaker 1: because you know, collecting money from people is not easy.
Speaker 1: And then finally, if you have Spectrum, you know how
Speaker 1: they've been including all those apps like Hulu and HBO
Speaker 1: Max and all these different things. Well maybe not Hulu,
Speaker 1: but you know they have a Disney plus HBO Max, Peacock. Well,
Speaker 1: they give you the version that includes the commercials. Well,
Speaker 1: now you can upgrade on your own through their website
Speaker 1: in your settings if you want to pay the difference,
Speaker 1: you can now pay a couple extra bucks a month
Speaker 1: to get the commercial free price. So again that's Spectrum's
Speaker 1: new thing where you can just upgrade to get rid
Speaker 1: of the ads on your streaming services. All right, we're
Speaker 1: going to talk about this platform called water Lily.
Speaker 2: We've got Lily.
Speaker 1: Via vida Ya Ruschul to join us to talk about
Speaker 1: how families can plan for long term care and how
Speaker 1: AI is helping Lily. Apologies for butchering your name. I
Speaker 1: do appreciate, I do apologize for that. But this is
Speaker 1: an important topic for folks because long term care is
Speaker 1: something that seems to sneak up on people, but in
Speaker 1: reality it's something that could be planned for right absolutely.
Speaker 11: It's a pleasure to be on this show.
Speaker 15: And you're right that on average in the US, every
Speaker 15: single household is going to go through a serious form
Speaker 15: of long term care events.
Speaker 11: So have it to dive in.
Speaker 2: Yeah, what I mean? So you have a personal story
Speaker 2: with this, You why you created this? Right?
Speaker 11: I do?
Speaker 3: So.
Speaker 15: I founded water Lily a couple of years after we
Speaker 15: navigated a personal long term care.
Speaker 11: Event in my family.
Speaker 15: My aunt, she's a really integral part of our first
Speaker 15: generation immigrant family. She had to raise me growing up,
Speaker 15: and she was diagnosed with terminal stage colon cancer, and
Speaker 15: what came with that post chemotherapy was the fact that
Speaker 15: she was so frail we had to navigate her daily
Speaker 15: long term care needs. A lot of us know that
Speaker 15: as needs that our grandparents have or our aging parents have,
Speaker 15: such as bathing, dressing, getting in and out of bed, twiddling, incontinence,
Speaker 15: et cetera.
Speaker 11: So just daily activities that we do.
Speaker 15: All the time that we take for granted because we're
Speaker 15: strong and independent.
Speaker 1: And so what is long term care exactly?
Speaker 6: Is this?
Speaker 1: Is it always in a facility or can you have
Speaker 1: it at home? Like, explain that aspect of it.
Speaker 12: Yeah?
Speaker 11: I love that question.
Speaker 15: Starting from the basics, which is a lot of folks assume, oh,
Speaker 15: long term care is a type of facility or type
Speaker 15: of home care, when in truth, long term care basically
Speaker 15: is needs that you're going to have as a result
Speaker 15: of not no longer being able to be independent. Independent
Speaker 15: usually comes from getting older, becoming more frail. So it's
Speaker 15: those activities I just mentioned when we think of our grandparents,
Speaker 15: our parents when they start to struggle with cooking, getting
Speaker 15: like being able to walk around the home, like really
Speaker 15: easily getting in and out of on and off chairs
Speaker 15: or beds, being able to take a shower by themselves,
Speaker 15: realizing well, I might need some handles or assistants around
Speaker 15: the home.
Speaker 11: That is, those are long term care needs. Essentially.
Speaker 15: The space usually calls them activities of daily living, and
Speaker 15: when you have those needs, you could get help with them,
Speaker 15: usually from family members or some professionals that could come
Speaker 15: to the home to actually physically help you, or if
Speaker 15: you need more consistent care. That's where folks start to
Speaker 15: realize it might be more affordable to go into certain
Speaker 15: types of retirement can unities or facilities.
Speaker 2: And this stuff. None of this is cheap.
Speaker 11: None of this is cheap. You're right where at the home?
Speaker 15: On average, I see the cost is like anywhere between
Speaker 15: twenty five dollars to thirty dollars an hour for help.
Speaker 15: And usually when you start to have those needs, like
Speaker 15: when we go visit our parents when they need help,
Speaker 15: it's several hours a day at the home, and that
Speaker 15: could grow into easily between like forty to eighty hours
Speaker 15: per week and usually that's facility based care and that
Speaker 15: can go north of ten thousand dollars easily a month.
Speaker 1: Wow, So what what does your platform do? Like, what
Speaker 1: does it help do? And how is AI involved in this.
Speaker 11: Fantastic question?
Speaker 15: So what we do that has never been done before
Speaker 15: is we use AI to actually predict when you're going
Speaker 15: to have long term care needs, your likelihood, how long
Speaker 15: it's going to be for, and we focus on the
Speaker 15: needs themselves. We actually focus on like how many hours
Speaker 15: of help you're going to usually start off with, let's
Speaker 15: just say if it's around age eighty five, and how
Speaker 15: that might be for maybe four point three years. We
Speaker 15: predict this and how on the tail end you might
Speaker 15: end up with needing help with sixty hours of care
Speaker 15: per week. From there, we help you build out a
Speaker 15: sustainable care plan based on your care preferences and then
Speaker 15: also tell you your preference has an associated cost, so
Speaker 15: how do we solve for that cost as well in
Speaker 15: the future.
Speaker 1: So I'm looking at the website and it's just this
Speaker 1: this falls under the idea of people like they know
Speaker 1: this is going to happen, they know they might need this,
Speaker 1: but they don't want to know the answer in advance
Speaker 1: because they're like, oh, I'll just have to deal with
Speaker 1: it when I have to. But that actually makes it
Speaker 1: more stressful, and it probably is better to know this
Speaker 1: information up front to help you plan for it. And
Speaker 1: especially with the use of AI, I mean, it looks
Speaker 1: really slick where it's telling you exactly how much you
Speaker 1: might need for whether it's home living or home you know,
Speaker 1: long term versus a in a facility. That's really interesting
Speaker 1: as well.
Speaker 15: Yeah, I you know, I noticed a lot of the
Speaker 15: tools that are built in a long term care space.
Speaker 15: Folks that are in this space, like they're either coming
Speaker 15: from the medical profession or they're coming from insurance, and.
Speaker 11: Then you build from that lens.
Speaker 15: And that was like the fundamental issues just families just
Speaker 15: didn't understand what long term care was. And one of
Speaker 15: my favorite influences for building out this system so that
Speaker 15: was consumer friendly, was like beautiful systems like Instagram or
Speaker 15: Airbnb or whatever else where. I just wanted it feel
Speaker 15: so intuitive and very and very simple to navigate. So
Speaker 15: that was of course one of our design inspirations. But
Speaker 15: more importantly for me, I spoke to hundreds of families
Speaker 15: and I realized like they just didn't understand what long
Speaker 15: term care was, and so to make it concrete to
Speaker 15: them and to have them lean in, I wanted to
Speaker 15: tell them their own stories. So that's why we use
Speaker 15: over half a billion data points on families that we've
Speaker 15: been falling for several decades, and we have a three
Speaker 15: minute intic survey where we asked social demographic information, medical information,
Speaker 15: and financial information so we could look at the look
Speaker 15: like families that already navigated long term care, and we
Speaker 15: tell someone like you rich, like hey, based on someone
Speaker 15: that looks like you and your household, this is what
Speaker 15: your likelihood is, your age, how.
Speaker 11: Long, et cetera.
Speaker 2: Is this for someone to do themselves?
Speaker 6: Like?
Speaker 1: Do you like I look on the website and it's
Speaker 1: got like stuff for advisors? Is this something you can
Speaker 1: go on and do yourself? Or do you have to
Speaker 1: go through a third party, like explain that aspect of it.
Speaker 11: Yeah.
Speaker 15: Absolutely So, there's already hundreds of financial professionals and care
Speaker 15: professionals that use our platform as a way to guide
Speaker 15: their clients through what is long term care looks like?
Speaker 15: What's the cost? How do we solve that cost? However,
Speaker 15: if you join onto our waitlist right now, I personally
Speaker 15: love to kind of eat my own cooking, and I
Speaker 15: am able to talk to consumers myself. So I, on average,
Speaker 15: one out of every time consumers that say I'm open
Speaker 15: to getting connected to a professional, I just reach out
Speaker 15: to them without any incentive or anything else other than
Speaker 15: just helping them build out that care plan, and the
Speaker 15: other nine out of ten I actually direct them appropriately
Speaker 15: to our network of advisors that already use our system
Speaker 15: and our expert on it.
Speaker 1: And what's the So the endgame is that you get
Speaker 1: you know, the person that's using this gets the information
Speaker 1: about what they might be up against in the future,
Speaker 1: and then they can get the right Can you refer
Speaker 1: them to people that actually are the long term care
Speaker 1: facilities and things that they need or what is that
Speaker 1: part of this?
Speaker 11: Yeah, that's a really great question.
Speaker 15: So we first and foremost focused on education, which is like,
Speaker 15: what are your needs going to look like? We tell
Speaker 15: you the associate costs, so we even hyper personalized to
Speaker 15: your zip code of where you currently live or where
Speaker 15: you're going to retire, and we map those your needs
Speaker 15: to that care resource and from there, when we figure
Speaker 15: out what the cost is, we allow you to input.
Speaker 11: Things that you don't have to buy.
Speaker 15: You know, if you want a self fund, if you
Speaker 15: want to consider insurance, if an insurance agent's trying to
Speaker 15: sell you insurance, you can actually upload that policy into
Speaker 15: the system and we actually analyze that policy dynamic to
Speaker 15: your predicted scenario, so we could actually see is it
Speaker 15: going to be a better ROI than self funding and
Speaker 15: just help you make the decision yourself because the logic
Speaker 15: is so clear.
Speaker 2: Wow.
Speaker 1: Okay, So the website is Waterlily dot com and Lily.
Speaker 1: What's your background? Have you done a startup before like
Speaker 1: this or is this your first?
Speaker 15: This is the first one that I founded, But prior
Speaker 15: to this, I was actually on an aerospace trajectory before
Speaker 15: I went into the healthcare industry. So from twelve to
Speaker 15: sixteen was working at NASA. But when I was sixteen,
Speaker 15: we navigated that long term care event. I went to
Speaker 15: college early at fourteen for it. So then I pivoted
Speaker 15: my career into healthcare, developed a background in genetics and AI,
Speaker 15: and went to Berkeley, and then I led product and
Speaker 15: engineering at multiple early stage startups in the healthcare industry
Speaker 15: before founding water Lily, because I thought, you know, being
Speaker 15: so young, someone's going to solve for this problem. But
Speaker 15: no one was building anything that was really empathetic, that
Speaker 15: was almost like a beautiful air ANDBB like experience for
Speaker 15: such a necessary topic.
Speaker 1: So yeah, it's really organizing kind of this disinformation into
Speaker 1: a way that's easily understand animal and of course AI
Speaker 1: is really helping with a lot of that. Do you
Speaker 1: just love the fact that you've got AI on your
Speaker 1: side with this?
Speaker 15: I don't always build AI into our products, but I
Speaker 15: love that the AI makes long term care real to
Speaker 15: people decades in advance, so that they could get ahead
Speaker 15: of that healthcare inflation, so they can get ahead of
Speaker 15: that really high cost by planning today. So that's what
Speaker 15: I love about it is that it gets people to
Speaker 15: lean in and it's almost like a personality quiz. People
Speaker 15: want to know it's a much more serious form of
Speaker 15: just like what kind of.
Speaker 11: Animal are you? Are you a panda?
Speaker 15: Are you align or whatever else, And it just makes
Speaker 15: it much more concrete than using national averages or you know,
Speaker 15: average of code calculators.
Speaker 1: All right, once again, the website is Waterlily dot com,
Speaker 1: Lily Vidora School. Thank you so much for joining me today,
Speaker 1: appreciate it. Coming up, we are going to open up
Speaker 1: the feedback and get into what you were emailing me
Speaker 1: throughout the week is rich on Tech. Welcome back to
Speaker 1: rich On Tech. Rich DeMuro here, what a show, had
Speaker 1: so much fun, answered so many questions, and now it's
Speaker 1: time for the feedbag, which is where read all the
Speaker 1: emails that you sent me. First off, last week I
Speaker 1: mentioned that my washer and dryer leaked when I was
Speaker 1: on vacation, and so what a nightmare. By the way,
Speaker 1: because you know, ruined our floors. We had to get
Speaker 1: new washer and dryer turned out. I don't know if
Speaker 1: I told you this, but the actual connection to the
Speaker 1: washer and dryer was also messed up, so I had
Speaker 1: to get that replaced. I mean, it was just like
Speaker 1: one thing after another. But I did get a whole
Speaker 1: bunch of emails about what to do for next time.
Speaker 1: Steve from Scranton writes, and Rich, I heard you talking
Speaker 1: about the water leak you came home too after vacation.
Speaker 1: I travel a lot, and I can tell you always, always,
Speaker 1: always turn off your main water valve before you leave.
Speaker 1: It's the best way to avoid exactly what happened you
Speaker 1: too little, too late, I guess at this point. John
Speaker 1: from Charlotte, North Carolina, listening on WBT says, as a
Speaker 1: general contractor, I have a simple solution to avoid water
Speaker 1: wheat leaks while you're out of town. Just turn off
Speaker 1: your water main valve before you leave. It's not high tech,
Speaker 1: but it works and it's free.
Speaker 2: Again. Hm, I wish I would have done that.
Speaker 1: Carlos from Pomona, listening on KFI says about the caller
Speaker 1: with a low tech water leak detector, tell her to
Speaker 1: get a Mini smart speaker. Most of them can pick
Speaker 1: up audible alarms and send a notification to your phone
Speaker 1: no matter where you are. The HomePod Mini does this
Speaker 1: really well, and even lets me know when my wife
Speaker 1: burns a tortillas while I'm at work. Yeah, I forgot
Speaker 1: about that feature. The HomePod can listen for any sort
Speaker 1: of alarm and relay that to your phone. That's pretty smart.
Speaker 1: Tim writes in, you recently talking about water issues. I've
Speaker 1: done a lot of research after two of my friends
Speaker 1: had water leaks while they were on vacation. My conclusion
Speaker 1: the best solution is low tech. Just turn the water
Speaker 1: off at the meter before you leave. Oh my gosh.
Speaker 1: Every single person says the same thing. You pretty much
Speaker 1: what an easy fix. I was just thinking, like I
Speaker 1: just keep doing that that motion in my head of
Speaker 1: my hand, just turning the knob, you know, the knob
Speaker 1: like off. George writes in, I listened to your recent
Speaker 1: podcast about the home water leak detectors.
Speaker 2: I wanted to share.
Speaker 1: I have eleven leak detectors throughout my home anywhere a
Speaker 1: leak might happen. If one detects water, the main line
Speaker 1: shuts off automatically. I use a system from Yo Link.
Speaker 1: It's been great. Bruce writes in, I love my Flume
Speaker 1: brand leak detector attaches to my water meter with a
Speaker 1: rubber band, no plumbing required. It can detect leaks as
Speaker 1: small as two tablespoons per minute. It connects via Wi
Speaker 1: Fi and sends alerts to my phone. Yes, I did
Speaker 1: go home and buy a flood and free sensor from Ring.
Speaker 1: So I'm gonna put this at the bottom of my
Speaker 1: washer dryer area and next time. Hopefully there is no
Speaker 1: next time, but I'll be prepared. Sarah writes in this
Speaker 1: is from the show before vacation. I really enjoyed Sarah
Speaker 1: from Las Vegas. I really enjoyed hearing Parker on your
Speaker 1: show a while back, and today Tanner joined too. What polite,
Speaker 1: articulate and knowledgeable boys you have. It's pleasure to listen
Speaker 1: to them. Also, your best line was that's violin stuff.
Speaker 1: Maybe the boys can find a way to squeeze some
Speaker 1: of the classics into their tech lives. Rita writes in
Speaker 1: your boys sound it so polish and confident on the show.
Speaker 1: You must be proud and enjoy every moment. And I
Speaker 1: think mom deserves from kudos too. I think mom deserves
Speaker 1: more kudos than me, for sure. Steve from Durham, North
Speaker 1: Carolina writes in just saying thanks for taking your kids
Speaker 1: to work. I have great memories of doing that with
Speaker 1: my dad. We'd usually do it twice every summer while
Speaker 1: school was out. He was a repair tech for Xerox
Speaker 1: back when copy machines filled an entire room. I remember thinking, Wow,
Speaker 1: my dad can fix this. He's also taught at Xerox
Speaker 1: Training School, and I even met one of his students later.
Speaker 1: My job was to run out to the work van,
Speaker 1: find the right number, find the right part number, and
Speaker 1: bring it in. I learned a lot about paying attention
Speaker 1: and how to behave in an office setting. I'm still
Speaker 1: learning that. We even went on base at one point,
Speaker 1: just a windowless brick building. Someone escorted us the whole time.
Speaker 1: Still have no idea what went on. Still have no
Speaker 1: idea what went on inside We knew better than to ask.
Speaker 1: Thanks Steve, and Bob writes in OMG. I'm in the
Speaker 1: kitchen making dinner, listening to yesterday's show, and your kid
Speaker 1: is totally cool.
Speaker 2: Sounds like you're a good dad and you raised them well.
Speaker 2: Thank you, Bob.
Speaker 1: I'm still raising them, so I can't give you the
Speaker 1: full you know, I can't tell you how good they
Speaker 1: turned out until it's done.
Speaker 2: I guess. Let's see here.
Speaker 1: Bob from Northern California rites in a week a few
Speaker 1: weeks ago, you read a letter from someone who backs
Speaker 1: up scan documents to flash drives. Well that's a good start.
Speaker 1: I'd argue it's not a real backup unless the copies
Speaker 1: are stored in different locations. If the drives are kept
Speaker 1: in the same place as the originals, one disaster could
Speaker 1: wipe out everything. Absolutely, always have things redundancy for sure.
Speaker 1: Karen from Cazadero, California, rights in. Just as I was
Speaker 1: trying to unplug a Tibetan retreat center with limited Wi Fi,
Speaker 1: sounds like you, Bobo got hit with a major fraud issue.
Speaker 1: I got a legit looking at and t text asking
Speaker 1: me to verify my backup number.
Speaker 2: A change to my backup number, so I enter the code.
Speaker 1: Soon after, I got an email from Hilton saying my
Speaker 1: password had been updated. Turns out they linked my Hilton
Speaker 1: to my Amazon and drained over a million points one million,
Speaker 1: ninety three, six hundred ninety six to be exact, across
Speaker 1: four transactions. Another two hundred thousand points were transferred elsewhere.
Speaker 1: Hilton opened two fraud cases, but it's just a big mess.
Speaker 1: Heads up to your listeners, if you have a high
Speaker 1: points balance on your travel or rewards accounts, stay vigilant.
Speaker 1: Hackers are targeting more than just your bank accounts, and yes, Karen,
Speaker 1: you even did the right thing and had two factor.
Speaker 1: You just got tricked into sharing that code. And let's
Speaker 1: see one more here, Oh, Mike. Mike writes in I'm
Speaker 1: not a fan of selfies, but I do enjoy photography.
Speaker 1: I'd suggest putting your phone camera on wide angle and
Speaker 1: turning on the flash.
Speaker 2: Oh.
Speaker 1: This is the sunset selfie tip from Kawhi. The subject
Speaker 1: will be lit, the sunset should still show up in
Speaker 1: the background. I've used this technique successfully with my DSLR.
Speaker 1: I'm heading to Kawhi in August and we'll try a
Speaker 1: sunset selfie on my phone and report back. I love
Speaker 1: the show. I'm a faithful listener, all right. I think
Speaker 1: that's what we're going to do for today. Let's see
Speaker 1: one more. John from Carlsbat says Rich, thanks for your
Speaker 1: great tips. I enjoy the podcast while riding my mountain
Speaker 1: bike or walking the dog. Needless to say, I forget
Speaker 1: some of your recommendations. How can I get a printable transcript?
Speaker 2: I get your.
Speaker 1: Newsletter, but it would would be willing to subscribe if
Speaker 1: it included a transcript option. Thanks for tweaking my eighty
Speaker 1: year old brain. Rich on tech dot TV you can
Speaker 1: get the links to the show note there. Find me
Speaker 1: on social media at rich on Tech. Next week you've
Speaker 1: got Adam Daud. He's going to talk about consumer tech
Speaker 1: and US Mobile CEO Ahmed Kattak he's going to talk
Speaker 1: about US Mobile. There are so many ways to spend
Speaker 1: your time. I appreciate you spending it.
Speaker 3: Right here with me.
Speaker 2: My name is rich Dmiro. I will talk to you
Speaker 2: real soon