WEBVTT - Bitchat explained, sports card tech & a must-have security app (132, Aug 2, 2025) 0:00:00.080 --> 0:00:04.680 The new messaging app that works offline, the list of 0:00:04.800 --> 0:00:09.000 jobs that AI will impact the most and the least, 0:00:09.480 --> 0:00:12.960 a visit to the Tesla Diner in Hollywood, plus your 0:00:13.039 --> 0:00:16.560 tech questions answered. What's going on. I'm Rich Demiro and 0:00:16.640 --> 0:00:20.040 this is Rich on Tech. This is the show where 0:00:20.079 --> 0:00:22.079 I talk about the tech stuff I think you should 0:00:22.120 --> 0:00:24.640 know about. It's also the place where I answer your 0:00:24.720 --> 0:00:29.280 questions about technology. I believe the tech should be interesting, useful, 0:00:29.480 --> 0:00:33.280 and fun. Let's open up those phone lines at triple 0:00:33.320 --> 0:00:36.920 eight rich one oh one. That's eight eight eight seven 0:00:37.080 --> 0:00:40.639 four two four one zero one. Give me a call 0:00:40.640 --> 0:00:43.360 if you have a question about technology. Eight eight eight 0:00:43.720 --> 0:00:47.879 rich one oh one. Email is also open. Just go 0:00:47.920 --> 0:00:52.440 to Rich on tech dot tv and hit contact rich 0:00:52.520 --> 0:00:58.800 on tech dot tv hit Contact. Guests this week include 0:00:58.960 --> 0:01:02.680 Scott Budman Palamne up in San Francisco. He is the 0:01:02.760 --> 0:01:06.880 Emmy Award winning tech and business reporter for NBC Bay Area. 0:01:06.959 --> 0:01:08.640 He's going to talk about all the latest stuff that 0:01:08.680 --> 0:01:14.560 he's tracking up there Gui La Fair from Presto Presto AI. 0:01:15.120 --> 0:01:18.360 They are putting AI in those little drive through order 0:01:18.440 --> 0:01:20.280 call boxes at fast food restaurants. 0:01:20.319 --> 0:01:22.720 He'll talk about how AI is changing that world. 0:01:23.240 --> 0:01:27.959 And later in the show, entrepreneur Lily Vita vita Ya 0:01:28.120 --> 0:01:32.240 rus School, founder and CEO of water Lily is going 0:01:32.319 --> 0:01:35.039 to join to discuss how families can plan for long 0:01:35.200 --> 0:01:39.319 term care and you guessed it, how AI is helping 0:01:39.640 --> 0:01:44.840 predict future health needs. Well, this is a very special 0:01:44.880 --> 0:01:47.560 weekend for me and my family. My mom is in 0:01:47.600 --> 0:01:52.720 town number one, which is very exciting. Arrived yesterday, last 0:01:52.720 --> 0:01:56.640 minute thing, and you know, she gets off the plane. 0:01:56.680 --> 0:01:57.400 I was like, how was it. 0:01:57.440 --> 0:02:00.560 She's like, well, it was great, except no, the whole 0:02:00.600 --> 0:02:02.200 time I couldn't watch anything on my phone. 0:02:02.200 --> 0:02:04.640 I said, well, what happened? Well, I don't know. 0:02:04.720 --> 0:02:07.360 Every time I take out my Bluetooth headphones and you know, 0:02:07.560 --> 0:02:10.160 put them near my phone, they connect. This time they didn't. 0:02:10.600 --> 0:02:12.560 I said, well, was your phone in airplane mode? 0:02:12.760 --> 0:02:14.880 And she said yeah. I said, well, the Bluetooth is 0:02:14.919 --> 0:02:17.560 probably off. So she sat there. 0:02:17.560 --> 0:02:19.280 I said, what about the seatback, you know, did you 0:02:19.320 --> 0:02:20.200 watch anything on there? 0:02:20.200 --> 0:02:20.359 Oh? 0:02:20.360 --> 0:02:22.359 No, I didn't want to break anything. Mom. 0:02:22.520 --> 0:02:24.919 You're not going to like, you know, mess up the plane. 0:02:24.960 --> 0:02:28.120 You're not commanding the plane from your seatback entertainment. So 0:02:28.160 --> 0:02:30.920 she didn't want to touch the seatback entertainment. So she 0:02:31.040 --> 0:02:32.920 just sat there and read the whole time, which I 0:02:32.919 --> 0:02:36.400 guess is fine, but I was cracking up also. 0:02:36.840 --> 0:02:39.160 So this is kind of a long story, but long 0:02:39.200 --> 0:02:39.960 story short. 0:02:40.200 --> 0:02:43.240 I booked her in a premium class because it was 0:02:43.240 --> 0:02:47.000 the same miles as economy class, and so I told her, 0:02:47.000 --> 0:02:49.360 I said, look, you get a meal, you get booze 0:02:49.360 --> 0:02:51.280 if you want it, you know, so here's what you do. 0:02:51.320 --> 0:02:52.880 You get on the plane, you have a glass of wine, 0:02:52.880 --> 0:02:54.440 you have your meal, and then you go to sleep. 0:02:54.440 --> 0:02:56.680 Because she loves to sleep on the plane, and so 0:02:56.800 --> 0:02:58.840 I said, don't sleep right when you get on and 0:02:58.880 --> 0:03:01.280 so she goes, okay, okay. So I said, did you 0:03:01.280 --> 0:03:03.080 gut your glass of wine? She goes, no, they didn't. 0:03:03.080 --> 0:03:04.760 They didn't offer it. I said, what do you mean 0:03:04.760 --> 0:03:06.480 that they're not going to offer it to you. They're 0:03:06.520 --> 0:03:08.440 not going to tell you because it would cost the 0:03:08.480 --> 0:03:10.880 airline billions of dollars if they said, oh yeah, here 0:03:10.919 --> 0:03:12.960 you can have a free drink, but you get it 0:03:13.000 --> 0:03:15.240 if you ask for it. Anyway, so she didn't get 0:03:15.240 --> 0:03:18.400 the alcohol, but she did have her meal. And it 0:03:18.480 --> 0:03:22.120 just cracks me up. My mom is she's a hibernator. 0:03:22.160 --> 0:03:24.880 Flyer like some people just hibernate when they fly, Like 0:03:24.919 --> 0:03:27.160 they get on the plane, they get in their seat, 0:03:27.320 --> 0:03:29.160 they hunker down, and they don't do a thing. They 0:03:29.160 --> 0:03:30.959 don't get up to go to the bathroom. They don't 0:03:30.960 --> 0:03:32.720 do a thing. They just sit there. And that's how 0:03:32.760 --> 0:03:35.480 she is me. I take advantage of everything. I like 0:03:35.520 --> 0:03:37.520 to walk around. I'll walk to the front of the plane, 0:03:37.600 --> 0:03:39.680 the back of the plane, I'll stand there, I'll do 0:03:39.720 --> 0:03:42.560 some stretching exercises. I'll take advantage of all the food 0:03:42.560 --> 0:03:45.600 and drink I can anyway, and it always has to 0:03:45.640 --> 0:03:48.520 be an aisle seat for me. It's also my son's 0:03:48.640 --> 0:03:52.880 birthday weekend. Oh my gosh, my son is turning fourteen 0:03:53.160 --> 0:03:57.680 this weekend, which I cannot believe. Yes, I know, Parker, 0:03:57.720 --> 0:04:03.520 Happy birthday. It's just unbelievable because I still remember driving 0:04:03.560 --> 0:04:06.760 home from the hospital with my son. I couldn't believe 0:04:06.760 --> 0:04:08.720 they allowed me and my wife to just exit the 0:04:08.720 --> 0:04:10.480 hospital with a kid. I was like, this is a 0:04:10.520 --> 0:04:12.120 human being. We're going to take care of him. 0:04:12.160 --> 0:04:12.400 Now. 0:04:12.560 --> 0:04:14.440 We had a whole team of people at the hospital. 0:04:14.560 --> 0:04:17.640 Now it's just us and I drove down Santa Monica 0:04:17.640 --> 0:04:21.560 Boulevard so slow, you would not believe. You could probably 0:04:21.560 --> 0:04:24.080 push a car faster than the way I drove because 0:04:24.160 --> 0:04:25.200 I was so nervous. 0:04:25.640 --> 0:04:26.599 And now he's fourteen. 0:04:26.680 --> 0:04:27.960 He's telling me he has a year and a half 0:04:27.960 --> 0:04:30.360 before he gets to start driving, which I can't believe. 0:04:31.000 --> 0:04:32.800 But the best part is this morning we went through 0:04:32.839 --> 0:04:34.440 all the pictures on Google Photos. 0:04:34.480 --> 0:04:37.440 You put him up on the TV, and it's just amazing, 0:04:37.520 --> 0:04:39.400 Like it truly is. 0:04:39.480 --> 0:04:42.360 The idea that you have this memory bank on your 0:04:42.400 --> 0:04:44.719 phone that you can just access at any time and 0:04:44.800 --> 0:04:47.040 bring you right back to that moment was just incredible. 0:04:47.080 --> 0:04:49.599 So that was really cool. And I also use Google 0:04:49.640 --> 0:04:53.480 AI to ask a couple of questions. I'm not kidding. 0:04:54.360 --> 0:04:56.880 If you are not using Google AI to tap into 0:04:56.920 --> 0:04:59.080 the data that you have in Google, you are not 0:04:59.200 --> 0:05:03.560 experiencing life life, because it is quite impressive. So I 0:05:03.680 --> 0:05:05.400 just asked, you know a couple of things about my son, 0:05:05.480 --> 0:05:08.039 like when was he born? It knew the date exactly, obviously, 0:05:08.080 --> 0:05:09.880 I knew that I was trying to figure out the time. 0:05:09.920 --> 0:05:12.240 It couldn't get that right, but it did get the date, 0:05:12.279 --> 0:05:15.000 and it got all the other surrounding information just perfectly. 0:05:16.120 --> 0:05:18.400 And then I also asked my someone was asking me. 0:05:18.400 --> 0:05:20.359 A family member were saying, Hey, what hotel did you 0:05:20.360 --> 0:05:22.880 stay at in New York City when you stayed last time? 0:05:22.920 --> 0:05:24.279 And I couldn't remember the name. It was like the 0:05:24.320 --> 0:05:27.240 trip before the last and so I asked Google. I said, hey, 0:05:27.240 --> 0:05:29.080 what was the name of that hotel I stayed at 0:05:29.120 --> 0:05:31.560 in your Washington Park in New York City? 0:05:31.640 --> 0:05:34.200 And it got it. I could not believe it. So 0:05:34.560 --> 0:05:35.839 here is my new thesis. 0:05:36.480 --> 0:05:39.520 The AI that will win in the future is the 0:05:39.560 --> 0:05:41.400 AI that has access to your data. 0:05:41.880 --> 0:05:42.880 So everyone is all. 0:05:42.920 --> 0:05:44.880 You know, Google has an early lead because they've got 0:05:44.920 --> 0:05:46.960 access to our data. Chat g Ebt has an early 0:05:47.000 --> 0:05:49.320 lead because it's just really good, but it doesn't have 0:05:49.360 --> 0:05:53.599 access to all of your data. Apple has been really 0:05:53.760 --> 0:05:56.359 kind of knocked around right now because they are not 0:05:56.600 --> 0:05:58.520 good with anything with AI. 0:05:58.920 --> 0:06:00.160 But here's my new theory. 0:06:00.680 --> 0:06:03.600 They will have no problem because guess what, so many 0:06:03.680 --> 0:06:06.279 millions upon millions of people have all of their data 0:06:06.360 --> 0:06:10.440 stored in Apple mail, in messages and in photos and 0:06:10.480 --> 0:06:13.560 in notes. So Apple has secretly been building one of 0:06:13.560 --> 0:06:16.800 the best AI databases. They just need the right AI 0:06:16.960 --> 0:06:19.120 to be able to tap into that. So I know 0:06:19.240 --> 0:06:21.880 Apple has been kind of you know just washed around, 0:06:21.960 --> 0:06:24.719 knocked around for not having the best AI. But once 0:06:24.760 --> 0:06:27.480 they do and they figure this out, they will take 0:06:27.560 --> 0:06:31.080 a very commanding lead in this AI world because they've 0:06:31.080 --> 0:06:32.880 got access to the data. When you could just ask 0:06:32.920 --> 0:06:35.560 your iPhone, hey, what was that hotel I stayed at 0:06:35.640 --> 0:06:37.800 in New York City last time? Or Hey, show me 0:06:37.880 --> 0:06:40.640 my best picture from Hawaii. And it's able to do that, 0:06:40.680 --> 0:06:43.400 which it can do little pieces of that, it will. 0:06:43.279 --> 0:06:44.560 Be very very powerful. 0:06:45.480 --> 0:06:47.680 Let's talk about this new app that has just been 0:06:47.800 --> 0:06:51.839 kind of commanding the tech world, at least in my world. 0:06:51.880 --> 0:06:55.280 It's called Bitchat. Yeah, the name is kind of interesting, 0:06:55.320 --> 0:06:57.520 but once you get past that, the tech behind it 0:06:57.560 --> 0:07:01.640 is really quite incredible. So this is a new messaging 0:07:01.640 --> 0:07:04.039 app from Jack Dorsey. You might remember that name. He's 0:07:04.040 --> 0:07:07.559 the co founder of Twitter. He also founded Square cash 0:07:07.680 --> 0:07:10.600 app and also blue Sky as well. He was an 0:07:10.640 --> 0:07:13.640 early founder of that as well. He says he coded 0:07:13.680 --> 0:07:17.040 this app over a single weekend, using AI to help. 0:07:17.520 --> 0:07:20.120 Now it's officially live in the iOS App Store, so 0:07:20.120 --> 0:07:23.720 you can download this in iOS for the iPhone. And 0:07:23.760 --> 0:07:26.800 here's what makes this app so unique. It does not 0:07:27.080 --> 0:07:30.800 need Wi Fi or cellular data to work. It lets 0:07:30.840 --> 0:07:34.480 you message over Bluetooth Mesh networking. So you open up 0:07:34.520 --> 0:07:37.480 the app and if someone nearby also has the app, 0:07:37.760 --> 0:07:41.240 you can chat with them instantly, no sign in, no account, 0:07:41.520 --> 0:07:44.040 no phone numbers. It's pretty amazing. 0:07:44.880 --> 0:07:45.040 Now. 0:07:45.080 --> 0:07:48.480 The interface is very bare bones. You just open it 0:07:48.560 --> 0:07:51.760 up and whatever you know, whoever's around, is instantly in 0:07:51.800 --> 0:07:54.320 that group chat. So you can change your username if 0:07:54.360 --> 0:07:57.600 you want, just by tapping it. Messages go away by default. 0:07:57.600 --> 0:08:00.920 They're sort of ephemeral. They are encrypted. But think about 0:08:00.960 --> 0:08:04.480 it this way. You're turning wherever you are into a 0:08:04.600 --> 0:08:07.920 pop up chat room. Think about the power of that. 0:08:08.360 --> 0:08:12.320 You are at a club boom, you're chatting with everyone else. 0:08:12.560 --> 0:08:15.440 You're at a music festival concert boom, you're chatting with 0:08:15.480 --> 0:08:18.520 everyone else. Stadium, you're chatting with the people in there. Hike, 0:08:18.720 --> 0:08:20.679 you can chat with the people around you even without 0:08:20.680 --> 0:08:23.360 a signal. On a plane, you can chat with everyone 0:08:23.360 --> 0:08:26.640 that's on that plane. I mean, this is really transformative. 0:08:26.760 --> 0:08:29.679 It's kind of it's one of those ideas that you're like, Okay, 0:08:29.680 --> 0:08:31.880 that's interesting, but how how can I use that? 0:08:32.040 --> 0:08:32.240 Right? 0:08:32.679 --> 0:08:34.559 This is going to take time for people to figure 0:08:34.559 --> 0:08:38.280 out why it's so powerful. Now Bluetooth powered messaging has 0:08:38.320 --> 0:08:41.040 been used in the past. Right, there's an app called 0:08:41.080 --> 0:08:45.000 bridge afy which is still available. I downloaded it yesterday. 0:08:45.080 --> 0:08:48.640 It does work. What's interesting about this is that this 0:08:48.720 --> 0:08:51.280 one is a little bit more anonymous and a little 0:08:51.280 --> 0:08:52.120 bit more instant. 0:08:52.200 --> 0:08:53.000 Like the Bridge of File. 0:08:53.040 --> 0:08:54.880 You have to log in, sign up all that good 0:08:54.920 --> 0:08:58.000 stuff Bitchat, you download it, you're off and running. And 0:08:58.040 --> 0:09:01.280 they just released a new feature. They just updated the 0:09:01.320 --> 0:09:05.040 app where now if you're not in Bluetooth range on bitchat, 0:09:05.200 --> 0:09:07.480 you can still chat with your favorites, so you can 0:09:07.480 --> 0:09:10.160 mark someone as your favorite and your messages will go 0:09:10.240 --> 0:09:12.199 over the internet as well. So now it's kind of 0:09:12.200 --> 0:09:14.800 getting into it, even bigger app where it can do 0:09:14.880 --> 0:09:20.440 stuff locally but also globally. Okay, so limitations of course, 0:09:20.480 --> 0:09:24.560 you know, Bluetooth only travels so far. My estimations are 0:09:24.559 --> 0:09:27.640 maybe one hundred to one thousand feet depending on the 0:09:27.679 --> 0:09:31.200 mesh network ability of this app. So we'll see what 0:09:31.240 --> 0:09:34.199 happens there. And if nobody else is using the app, 0:09:34.240 --> 0:09:37.040 it's kind of worthless because nobody's there to chat with. 0:09:37.080 --> 0:09:38.720 Now I've opened up this app in a bunch of 0:09:38.720 --> 0:09:41.880 different places so far, I've yet to find one bitchatter 0:09:41.960 --> 0:09:44.680 in the wild, but I think that'll change now. I 0:09:44.720 --> 0:09:46.760 posted this to my Facebook page, and of course the 0:09:46.800 --> 0:09:50.200 comments came in fast and furious. One person said, this 0:09:50.320 --> 0:09:53.320 is just picto chat from the Nintendo DS. I guess 0:09:53.360 --> 0:09:56.560 that worked over land. Someone said why message people nearby 0:09:56.600 --> 0:09:58.440 when I can just talk to them again? You got 0:09:58.440 --> 0:10:01.320 to think of the powerful nature of this. This person said, 0:10:01.320 --> 0:10:03.839 it's completely useless off the grid. Will they just change 0:10:03.840 --> 0:10:07.040 that with their latest update. Another person said, rich, you're drunk, 0:10:07.080 --> 0:10:10.679 go home. And that may be true at times, but 0:10:10.720 --> 0:10:13.360 not right now. I'm talking about something that I think 0:10:13.440 --> 0:10:17.360 is really really interesting. Of course, if you're on Android, 0:10:17.400 --> 0:10:20.280 do not download Bitchat from the play Store. There are 0:10:20.320 --> 0:10:23.600 no official versions just yet, there are fake versions. If 0:10:23.640 --> 0:10:26.040 you want to get the official version, you have to 0:10:26.080 --> 0:10:28.640 download an APK. If you're not sure what that is, 0:10:29.200 --> 0:10:32.200 don't do it because it requires a little technical know how. 0:10:32.440 --> 0:10:34.760 You can easily be tricked. So if you know what you're. 0:10:34.559 --> 0:10:37.560 Doing, you can go to the Bitchat website and download 0:10:37.559 --> 0:10:40.640 the APK from GitHub. If that all sounds foreign to you, 0:10:40.880 --> 0:10:43.160 don't do it. Just wait for an official release there. 0:10:44.720 --> 0:10:47.080 I think this is fascinating, a new way to message 0:10:47.120 --> 0:10:49.640 people anywhere you are, pop up chat rooms. I say, 0:10:49.720 --> 0:10:53.640 download it, try it out. Obviously, security, privacy and abuse 0:10:53.679 --> 0:10:54.800 implications gore. 0:10:55.240 --> 0:10:57.119 But this is really really interesting. 0:10:57.559 --> 0:11:00.000 Heyda Da rich one oh one eight eight eight seven 0:11:00.200 --> 0:11:02.880 four two four one zero one your calls after this. 0:11:05.679 --> 0:11:08.400 Welcome back to rich on tech rich DeMuro here hanging 0:11:08.440 --> 0:11:12.679 out with you, talking technology at Triple eight rich one 0:11:12.720 --> 0:11:15.240 on one eight eight eight seven four to two four 0:11:15.320 --> 0:11:17.920 one zero one. Mom's in town. Yes, she did the 0:11:17.960 --> 0:11:22.440 playlist back by popular demand. Last time my mom programmed 0:11:22.440 --> 0:11:25.199 the playlist for this show. I got a lot of 0:11:25.240 --> 0:11:28.760 emails saying rich you should be fired, which really hurt me. 0:11:29.600 --> 0:11:30.920 But I'm fine. 0:11:30.920 --> 0:11:31.280 I get it. 0:11:31.320 --> 0:11:33.959 You like her music, but uh yeah she picked the 0:11:34.000 --> 0:11:36.120 music this week. She put a lot of effort into it. 0:11:36.200 --> 0:11:37.000 So enjoy. 0:11:37.520 --> 0:11:37.640 Uh. 0:11:37.720 --> 0:11:41.000 By the way, rich on tech dot tv is the website. 0:11:41.040 --> 0:11:42.480 If you want links to anything I mentioned. I know 0:11:42.480 --> 0:11:44.520 I talked about the bitchat app. If you want the 0:11:44.559 --> 0:11:47.720 link to download that, you can go to the website 0:11:47.720 --> 0:11:49.839 and get that. Make sure you do like the official 0:11:50.440 --> 0:11:54.040 links because anytime there is a new hot app, there 0:11:54.040 --> 0:11:57.360 are always what I call Klingons. You know they advertise 0:11:57.400 --> 0:11:59.640 in the app store they have similar names. You got 0:11:59.640 --> 0:12:01.320 to be very, very very careful that you don't just 0:12:01.360 --> 0:12:04.440 download something random when you share an app name, because 0:12:04.480 --> 0:12:06.480 you know it could potentially try to steal your data 0:12:06.640 --> 0:12:09.480 or payment method or whatever. We saw this happen with 0:12:09.559 --> 0:12:11.600 chat Gibt in a big way when that came out, 0:12:11.920 --> 0:12:14.840 So just make sure you're getting the official app the website. 0:12:14.960 --> 0:12:17.240 Rich on tech dot TV, I put the official link. 0:12:17.920 --> 0:12:20.080 This is episode one thirty two, so you can find 0:12:20.120 --> 0:12:26.480 it there. All right, let's go to Stanley. Stanley's in 0:12:26.520 --> 0:12:27.520 Northwest Ohio. 0:12:27.559 --> 0:12:28.360 You're on with Rich. 0:12:30.240 --> 0:12:33.000 Hello, Rich, always enjoy your show, my friend. 0:12:33.200 --> 0:12:34.760 Thank you. 0:12:34.760 --> 0:12:38.880 You were beginning to speak about chat, GPT and those 0:12:38.960 --> 0:12:42.160 kinds of things, and I wanted to ask if you've 0:12:42.160 --> 0:12:46.960 ever heard of the platform po poe like Edgar allam Poe. 0:12:47.360 --> 0:12:50.000 To me, it looks like it's a combination or a 0:12:50.040 --> 0:12:54.240 plethora of other chat sites and it pulls the best 0:12:54.480 --> 0:12:58.400 from other platforms. Do you know anything about poe as 0:12:58.440 --> 0:12:59.400 a search engine? 0:12:59.679 --> 0:13:00.000 Yeah? 0:13:00.120 --> 0:13:03.080 Ai, yeah, this is this is actually started by the 0:13:03.200 --> 0:13:06.280 people who started Quora, that question and answer website. 0:13:06.360 --> 0:13:07.640 So it's uh, it's you. 0:13:07.559 --> 0:13:11.000 Know it's from a notable company and yeah it's it's 0:13:11.000 --> 0:13:14.280 basically all AI in one. So I actually had this 0:13:14.360 --> 0:13:17.280 downloaded to my computer at some point when AI first started, 0:13:17.720 --> 0:13:21.439 and it basically lets you choose from various like pretty 0:13:21.480 --> 0:13:22.840 much any AI that you want. 0:13:22.960 --> 0:13:24.959 You can you know, ping it and ask it a question. 0:13:25.000 --> 0:13:27.040 You can ask the same questions to different AIS see 0:13:27.040 --> 0:13:29.160 how they respond, so it kind of is an all 0:13:29.200 --> 0:13:33.840 in one product. The advantage, I guess is if you're 0:13:33.920 --> 0:13:38.760 really into comparing what these things can do the powerful nature, 0:13:38.920 --> 0:13:41.920 or you like one one AI for one thing, another 0:13:41.960 --> 0:13:45.520 AI for another. I believe there's also some paid upgrades, 0:13:45.520 --> 0:13:48.800 so you can't necessarily use all the features without paying 0:13:48.840 --> 0:13:51.600 for some of this, which is fine. Most of these 0:13:51.640 --> 0:13:53.680 ais you can use them on a free level, and 0:13:53.679 --> 0:13:55.680 then you might have to pay for you know, extended 0:13:55.760 --> 0:13:58.440 use or you know, extra questions or things like that. 0:13:59.559 --> 0:14:02.360 The advance, I guess is if you like to compare 0:14:02.400 --> 0:14:05.319 and contrast, or if you like certain aspects of different 0:14:05.880 --> 0:14:07.960 AIS that you want to sort of keep, like, you 0:14:07.960 --> 0:14:10.360 can pin the ones that you like that are your favorites. 0:14:10.800 --> 0:14:14.119 So if you use one for video generation, another for questions, 0:14:14.520 --> 0:14:17.719 another for data, another for answers. You know, that's kind 0:14:17.760 --> 0:14:20.200 of like probably the best use case scenario of this, 0:14:20.480 --> 0:14:25.320 of this all in one AI platform. Uh F, yeah, 0:14:25.360 --> 0:14:26.240 have you been playing with it? 0:14:26.360 --> 0:14:29.040 My last part of the part of the interest on 0:14:29.120 --> 0:14:32.160 my part is my last name is Poe, and so 0:14:32.680 --> 0:14:35.960 I might pass this off is my creation to close friends. 0:14:36.000 --> 0:14:39.280 I don't know, Stanley Poe, tell them you made it 0:14:39.320 --> 0:14:41.520 and say, hey, check out my my app and see 0:14:41.520 --> 0:14:44.120 what's what's the deal? But yeah, they have they've got 0:14:44.160 --> 0:14:46.960 platforms for all of them. They've got the mobile apps, 0:14:46.960 --> 0:14:49.200 they've got a desktop app, they've got a web app. 0:14:49.840 --> 0:14:52.000 I have not used it in a while because I 0:14:52.320 --> 0:14:54.720 kind of when I first started using AI, I was 0:14:54.760 --> 0:14:57.440 all about Claude and then I was all about Now 0:14:57.640 --> 0:15:00.640 now I'm all about CHATCHYBT. But I also so really 0:15:00.680 --> 0:15:04.200 like Gemini, So I'm looking at all these different bots. 0:15:04.200 --> 0:15:06.440 I mean, yeah, if you're into AI, I just kind 0:15:06.440 --> 0:15:08.960 of went to the website. There are Yeah, this is 0:15:09.000 --> 0:15:11.400 a way that you could just explore all of the 0:15:11.440 --> 0:15:14.640 benefits of AI. By the way, the website is po 0:15:14.880 --> 0:15:18.720 dot com. Poe dot com. You will need to log in, 0:15:19.120 --> 0:15:21.320 But I mean you're talking. I mean, I'm just Stanley, 0:15:21.360 --> 0:15:23.880 I'm looking through these bots. This is unbelievable. I haven't 0:15:23.880 --> 0:15:26.480 looked at this in a while. You've got the official bots, 0:15:26.680 --> 0:15:31.880 so you've got theirs. You've got an app creator, GPT four, Gemini, Grock, 0:15:32.160 --> 0:15:36.520 I mean, of all these, this is amazing, Claude. Then 0:15:36.560 --> 0:15:38.880 you've got apps, so they do all kinds of different apps, 0:15:38.880 --> 0:15:41.400 like you can play chess against AI. Then you've got 0:15:41.440 --> 0:15:45.400 search bots, so that just searching the web, image generation bots. 0:15:45.880 --> 0:15:51.280 Then you've got video generation bots, audio generation botsh learning bots, 0:15:51.320 --> 0:15:53.520 so if you want to learn something like math, or 0:15:54.560 --> 0:15:58.760 let's see what else. Behavior university role play bots, which 0:15:58.800 --> 0:16:01.160 I guess you know they play different role in your life, 0:16:01.240 --> 0:16:06.240 advice bots, mind bots, translation bots, professional bots, funny bots, 0:16:06.320 --> 0:16:09.360 game bots, utility bots, popular bots. So you know what 0:16:09.400 --> 0:16:12.080 this is almost like this reminds me of almost the 0:16:12.120 --> 0:16:15.400 early days of like Yahoo, when this is sort of 0:16:15.600 --> 0:16:17.600 the best way I can describe it is kind of 0:16:17.640 --> 0:16:21.240 a directory of AI that you can use all in 0:16:21.280 --> 0:16:25.760 one place. So I'd say if you are into discovering 0:16:26.320 --> 0:16:29.120 different ais and the different things that they can do, 0:16:29.520 --> 0:16:33.120 this is probably a really interesting place to bookmark and 0:16:33.160 --> 0:16:36.360 to just check out. So yeah, and they've got an 0:16:36.400 --> 0:16:40.280 iOS app, Android, they've got a MacApp, and there are 0:16:40.360 --> 0:16:44.080 some paid I know there's some paid upgrades that. Oh yeah, 0:16:44.400 --> 0:16:48.520 so free plan, you've got three thousand points a day, 0:16:48.560 --> 0:16:51.160 I guess it looks like. And then you could subscribe 0:16:51.240 --> 0:16:54.920 to more to get more and exclusive bots. So PO 0:16:55.080 --> 0:16:59.080 dot Com, great question, Stanley. There in Ohio, there is 0:16:59.160 --> 0:17:01.760 so much AI out there. There's just so much you 0:17:01.800 --> 0:17:04.600 can do with it. And let's see, I'm just gonna 0:17:04.600 --> 0:17:09.600 ask a simple question like what are the best states 0:17:09.640 --> 0:17:13.240 for beaches? And this is their own both that they've 0:17:13.240 --> 0:17:16.200 built and so they have their own answers as well, 0:17:16.520 --> 0:17:19.480 and it comes up with Florida, California, Hawaii, South Carolina, 0:17:19.560 --> 0:17:22.159 North Carolina, and so that's like theirs. But then you 0:17:22.200 --> 0:17:27.200 can now compare their answer to various other AI search engines. 0:17:27.240 --> 0:17:29.920 So it's a it's kind of a fun thing. Thanks 0:17:29.920 --> 0:17:32.959 for the reminder, Stanley of PO dot Com. We'll all 0:17:33.040 --> 0:17:35.119 check it out now. All right, coming up, we're going 0:17:35.160 --> 0:17:37.959 to talk to Scott Budman. He is the tech reporter 0:17:38.119 --> 0:17:41.760 up in the Bay Area about all things happening there. 0:17:41.960 --> 0:17:47.120 This is rich On Tech. Welcome back to rich On Tech. 0:17:47.200 --> 0:17:50.120 Rich Demiro here hanging out with you, talking technology at 0:17:50.160 --> 0:17:53.200 triple eight rich one oh one eight eight eight seven 0:17:53.320 --> 0:17:57.560 four to two four one zero one. Samsung says that 0:17:57.600 --> 0:18:02.120 there are their foldables are a complex fleet hit. Yes, 0:18:02.320 --> 0:18:06.119 highest US pre orders ever for a FULLD device, the 0:18:06.200 --> 0:18:08.560 z Fold seven Z Flip seven sales are up over 0:18:08.600 --> 0:18:12.480 twenty five percent compared to last year's model. Carrier partner 0:18:12.520 --> 0:18:16.199 pre orders for both devices surgeon nearly sixty percent, and 0:18:16.240 --> 0:18:18.359 the z Fold seven that's the one that folds like 0:18:18.400 --> 0:18:21.640 a book, is outpacing last year's model by almost fifty 0:18:21.680 --> 0:18:25.240 percent since its launch just about a week ago. People 0:18:25.280 --> 0:18:29.040 love it because it's slim, it's lighter, it's got better cameras, 0:18:29.560 --> 0:18:32.440 and so I think the foldables have finally gotten to 0:18:32.480 --> 0:18:35.840 a point where I am able to recommend them. It's 0:18:35.840 --> 0:18:38.720 not for me personally. I have tried. I've tried the fold. 0:18:38.760 --> 0:18:41.280 I know everyone I know loves it. It's not for 0:18:41.359 --> 0:18:45.440 me that that form factor. But you know, I really 0:18:45.480 --> 0:18:47.760 do think it is incredible if you want that, if 0:18:47.760 --> 0:18:50.080 you think it's interesting. This is the year that the 0:18:50.080 --> 0:18:53.760 Samsung devices are finally good enough where I can recommend him. 0:18:54.040 --> 0:18:56.400 All right, let's bring on Scott Budman. 0:18:56.480 --> 0:19:00.360 He is the tech reporter up for NBC Bay Area 0:19:00.760 --> 0:19:01.440 in the Bay Area. 0:19:01.600 --> 0:19:02.840 Scott, Welcome to the show. 0:19:03.680 --> 0:19:05.360 Thanks you Rich, thanks for having me on. 0:19:05.520 --> 0:19:07.840 How long have you been reporting on technology up there? 0:19:08.760 --> 0:19:10.920 I have been up here now for more than twenty 0:19:10.920 --> 0:19:12.600 five years. I'm a Big Area native. 0:19:12.720 --> 0:19:14.520 Spent some time down there in LA and when I 0:19:14.520 --> 0:19:17.240 got back up here, the tech boom was taking off 0:19:17.400 --> 0:19:19.440 and it has just not stopped since. 0:19:19.440 --> 0:19:20.320 It's been a lot of fun. 0:19:20.680 --> 0:19:23.880 So I'm going to geek out for a second fanboy here. 0:19:24.080 --> 0:19:27.159 So I remember I was in Shreveport, Louisiana, and you 0:19:27.280 --> 0:19:29.760 had like a show, right, it was like a weekend 0:19:29.800 --> 0:19:32.720 show or something that was I'm trying to remember the name, 0:19:33.600 --> 0:19:34.240 not tech Check. 0:19:34.320 --> 0:19:34.960 Was it tech Check? 0:19:35.440 --> 0:19:37.840 It was tech Now actually tech Clars. 0:19:37.640 --> 0:19:39.960 Yet and there somehow I was able to watch it 0:19:40.119 --> 0:19:42.040 when I was in Louisiana. Did they syndicate it to 0:19:42.080 --> 0:19:44.760 different channels or something at some point they did? 0:19:44.880 --> 0:19:45.080 You know? 0:19:45.160 --> 0:19:47.679 It was right around ninety eight, ninety nine, two thousand, 0:19:47.760 --> 0:19:51.080 the tech boom and bust both really really popular times 0:19:51.119 --> 0:19:53.760 for focusing on Silicon Valley, and so yeah, a lot 0:19:53.800 --> 0:19:57.679 of stations were really interested at the time in what 0:19:57.760 --> 0:20:00.560 Silicon Valley was doing. They loved us, and then they 0:20:00.600 --> 0:20:03.040 lost money, so they hated us, and now they're kind 0:20:03.040 --> 0:20:04.840 of back to loving us again. So yeah, once again, 0:20:04.880 --> 0:20:07.640 I'm hearing from places all over the place saying, wow, 0:20:07.680 --> 0:20:09.800 there's a lot of money to be made, or should 0:20:09.840 --> 0:20:10.560 I buy bitcoin? 0:20:10.640 --> 0:20:12.520 And it's coming literally from all over the country. 0:20:12.720 --> 0:20:14.480 That's what's so wild because I always joke because I 0:20:14.520 --> 0:20:17.480 work at a major TV station and you know, I'm 0:20:17.520 --> 0:20:20.159 on every day, but when they really care about me 0:20:20.480 --> 0:20:23.360 is when the iPhone comes out, you know, all these 0:20:23.400 --> 0:20:25.239 like major tech events. But the rest of the year, 0:20:25.240 --> 0:20:26.960 I'm like, I'm still here doing my thing, you know, 0:20:27.960 --> 0:20:30.520 And I think tech is interesting and important every day 0:20:30.520 --> 0:20:33.120 of the year, but it's you know, the mainstream kind 0:20:33.160 --> 0:20:35.639 of folks. You know, they tune in at certain times, 0:20:35.720 --> 0:20:38.240 right for these big tent pole events, which like the 0:20:38.320 --> 0:20:40.720 launch of an open AI, a chat GBT kind of thing, 0:20:41.040 --> 0:20:43.600 the launch of a new iPhone. But there's so much 0:20:43.640 --> 0:20:46.520 tech going on, and AI is just I mean, it's 0:20:46.640 --> 0:20:49.640 really just taken over everything, right. 0:20:49.720 --> 0:20:52.520 It is the currency in Silicon Valley. It's the gossip 0:20:52.520 --> 0:20:55.720 in Silicon Valley. You hear about Mark Zuckerberg and Meta 0:20:55.800 --> 0:21:00.200 offering hundreds of millions of dollars to steal individual people away. 0:21:00.400 --> 0:21:03.800 I mean, I watering NBA contract like money to get 0:21:03.800 --> 0:21:07.240 people to work in these companies to do AI. And 0:21:07.320 --> 0:21:10.160 so you're right, it's always nice, for instance, to see 0:21:10.160 --> 0:21:12.560 you at an Apple event rich, but when we're not 0:21:12.840 --> 0:21:16.720 coming out with smartphones, the AI and the stock market 0:21:16.760 --> 0:21:20.359 of it all still determines our housing prices, It determines 0:21:20.600 --> 0:21:22.360 who buys what cars, who. 0:21:22.160 --> 0:21:23.200 Goes to what schools. 0:21:23.400 --> 0:21:25.320 Tech is just kind of the dominant thing up here 0:21:25.320 --> 0:21:28.200 in Silicon Valley five days a week, seven days a week. 0:21:28.440 --> 0:21:31.760 It's kind of like in Los Angeles. It's all Hollywood obviously, 0:21:32.000 --> 0:21:32.320 and you. 0:21:32.320 --> 0:21:34.239 Know there's people, but there's people that you know have 0:21:34.480 --> 0:21:37.080 made a nice living on not just Hollywood but also 0:21:37.119 --> 0:21:39.840 technology here because in the early days a lot of 0:21:39.840 --> 0:21:44.080 the creator economy was sort of headquartered in Los Angeles. 0:21:44.320 --> 0:21:45.800 But now we know, I mean, this is the beauty 0:21:45.840 --> 0:21:48.439 of technology. You can be anywhere. And that is I 0:21:48.440 --> 0:21:50.879 think what you know, especially through COVID, you know, with 0:21:50.960 --> 0:21:53.840 all the hybrid stuff, it kind of spread out where 0:21:54.000 --> 0:21:55.560 stuff happens nowadays. 0:21:56.400 --> 0:21:59.119 Yeah, COVID's the perfect example. All of the sudden, you 0:21:59.240 --> 0:22:02.639 had all this content that was streaming becoming the default 0:22:02.680 --> 0:22:05.480 way that we watch movies and TV shows. It wasn't 0:22:05.480 --> 0:22:08.400 the movie theater or anything like that. So Netflix, which 0:22:08.440 --> 0:22:13.040 is headquartered here, had a huge, huge presence in southern 0:22:13.040 --> 0:22:15.840 California because of the Hollywood of it all. Apple, which 0:22:15.880 --> 0:22:18.640 is headquartered here, as a huge presence down there. Same 0:22:18.720 --> 0:22:21.680 with a whole lot of tech companies. Snapchat is headquartered there. 0:22:21.880 --> 0:22:25.040 It's become what do they call it, Silicon Beach or something. 0:22:25.160 --> 0:22:27.120 It's become very very important. 0:22:27.119 --> 0:22:29.639 And I love the idea that LA is getting a 0:22:29.680 --> 0:22:30.880 lot of the tech love as well. 0:22:31.240 --> 0:22:33.119 So what are some of the things you've been covering. 0:22:33.119 --> 0:22:35.960 I mean, obviously AI is hot any any I mean, 0:22:36.400 --> 0:22:39.159 is it still open AI? Chatchybt. I mean there's a 0:22:39.320 --> 0:22:41.920 sort of all that stuff is happening. Anything else that's 0:22:41.960 --> 0:22:43.239 really interesting that's going on. 0:22:43.920 --> 0:22:45.280 Yeah, I really. 0:22:45.200 --> 0:22:48.280 Am interested in the environmental impact of what happens. 0:22:48.359 --> 0:22:52.240 So, you know, crypto AI bad for the environment. They 0:22:52.320 --> 0:22:53.399 use a lot of energy. 0:22:53.600 --> 0:22:56.719 But we're also at the forefront of things like electric cars, 0:22:57.000 --> 0:23:00.800 even electric planes. We've got these giant drones that are 0:23:00.800 --> 0:23:03.480 working on carrying people. We've got a couple of companies 0:23:03.520 --> 0:23:06.879 here that do that, and so you're seeing the electricity 0:23:06.960 --> 0:23:10.120 start to take over from gas, and so you can 0:23:10.200 --> 0:23:14.040 now order an uber or a lyft that is electric. 0:23:14.119 --> 0:23:15.760 You can obviously order a weimo. 0:23:15.880 --> 0:23:18.159 It's a big thing to do up here that not 0:23:18.240 --> 0:23:20.600 only is electric, but there's no driver. 0:23:20.840 --> 0:23:21.840 And so you've got a. 0:23:21.760 --> 0:23:24.160 Lot of this technology that's going in a sci fi 0:23:24.240 --> 0:23:27.640 direction but also a cleaner direction at the same time. 0:23:27.680 --> 0:23:28.880 And I really appreciate that. 0:23:29.200 --> 0:23:31.520 Yeah, that is I mean, to me, the wey mo 0:23:31.880 --> 0:23:34.240 is just it's like we are living in the future, 0:23:34.560 --> 0:23:36.800 but it's like it's like the future. It's not necessarily 0:23:36.840 --> 0:23:39.080 the future we imagined, but it's here right now. Like 0:23:39.119 --> 0:23:41.560 the fact that you can hail a car that has 0:23:41.600 --> 0:23:44.280 no driver is just wild, and when you're in it, 0:23:44.359 --> 0:23:47.800 that's also equally wild. What's your thoughts on that? I mean, 0:23:47.840 --> 0:23:50.640 those things are everywhere in la They're probably everywhere where 0:23:50.680 --> 0:23:51.320 you are as well. 0:23:52.080 --> 0:23:54.080 Yes, really are. They've been here for a while. 0:23:54.119 --> 0:23:56.840 And the thing that's interesting to me is that maybe 0:23:56.840 --> 0:23:59.480 people our age are still a little wow, this is 0:23:59.560 --> 0:24:02.359 kind of interesting. But if you're a teenager or someone 0:24:02.359 --> 0:24:05.520 in their early twenties, this is very normal to you 0:24:05.680 --> 0:24:09.720 to hop into, in Wamo's case, a Jaguar that has 0:24:09.800 --> 0:24:12.200 nobody in the front seat. So it's maybe you by 0:24:12.200 --> 0:24:15.040 yourself or a couple of friends, and you're being driven 0:24:15.160 --> 0:24:18.880 somewhere in a taxi, just like your parents and grandparents did, 0:24:19.400 --> 0:24:23.680 but there's nobody driving. And this has become very normal 0:24:24.000 --> 0:24:26.600 in a lot of parts of California, in places like Texas, 0:24:26.640 --> 0:24:29.240 et cetera. And that, to me is really interesting. So 0:24:29.359 --> 0:24:33.800 the idea of no gas, no driver is becoming normal, 0:24:33.880 --> 0:24:36.640 and you wonder how automakers are going to deal with 0:24:36.680 --> 0:24:39.560 this if a whole generation is growing up thinking I 0:24:39.560 --> 0:24:41.960 don't really need to get behind the wheel if I 0:24:41.960 --> 0:24:44.280 want to go to that party or that class or 0:24:44.920 --> 0:24:47.920 that job. And you see them all over the Bay 0:24:47.960 --> 0:24:51.680 Area in Silicon Valley with people and it's just totally 0:24:51.760 --> 0:24:54.520 normal now. And I think that's something that in the 0:24:54.560 --> 0:24:56.879 next couple of decades, it's going to be interesting to 0:24:56.920 --> 0:24:59.440 watch how the rest of society adapts to the fact 0:24:59.440 --> 0:25:02.120 that young people well find it normal not to. 0:25:02.040 --> 0:25:04.720 Have a driver, yeah, or a driver's license. My wife 0:25:04.760 --> 0:25:07.359 works at a school and she would tell me this 0:25:07.440 --> 0:25:09.760 is years ago when uber was like the main thing 0:25:10.040 --> 0:25:11.639 and She's like, oh, no, kids don't even care on 0:25:11.680 --> 0:25:13.800 their birthday about getting their driver's license. I mean you 0:25:13.840 --> 0:25:16.040 and I remember your birthday is like the day you 0:25:16.119 --> 0:25:18.440 go you get your license, like that is the thing. 0:25:18.840 --> 0:25:20.760 And she said, now kids don't even care anymore. They 0:25:20.800 --> 0:25:23.760 just dy Uber everywhere. And it's just such a paradigm shift. 0:25:23.840 --> 0:25:26.400 And now you're saying, you know, and Uber was like, okay, 0:25:26.440 --> 0:25:28.960 there's still that idea of like the you know, creepy driver, 0:25:29.240 --> 0:25:31.879 Like it's still a human, right, so anything can happen. 0:25:32.160 --> 0:25:34.560 But now that you've got Weimo, which seems much more 0:25:34.600 --> 0:25:38.320 controlled and secure because there's no driver. You know, obviously 0:25:38.359 --> 0:25:40.760 that's debatable what people think about that, but you know, 0:25:40.800 --> 0:25:43.920 it's much more controllable because it's software, it's not a human. 0:25:44.359 --> 0:25:46.800 And now it's like, okay, hold on, I'm probably fine 0:25:46.840 --> 0:25:49.440 with my kid taking a Weimo versus an Uber, let's say, 0:25:50.840 --> 0:25:51.439 very much so. 0:25:51.640 --> 0:25:53.320 And yet it's an economic lesson too. 0:25:53.359 --> 0:25:55.280 I mean people our age and we have teenagers and 0:25:55.320 --> 0:25:57.000 they go to parties and they're thinking, O, I'll do 0:25:57.080 --> 0:25:58.960 the responsible thing and take a lift or a Weimo 0:25:59.119 --> 0:26:01.959 or whatever, and then you get that call at midnight 0:26:02.000 --> 0:26:04.679 when serge pricing kicks in and they're like, I had 0:26:04.720 --> 0:26:06.600 no idea it would cost one hundred and twenty dollars 0:26:06.640 --> 0:26:09.280 to take this ride from here to there. And it's like, 0:26:09.359 --> 0:26:13.000 oh yeah, Surge pricing is another part of this economy 0:26:13.359 --> 0:26:15.919 and it really has caught on, and it's a lesson 0:26:15.960 --> 0:26:18.440 to think not only should I take this, like you said, 0:26:18.760 --> 0:26:21.480 but when should I take this to get the best price? 0:26:21.600 --> 0:26:23.560 Oh my gosh, we've thought about that so many times. 0:26:23.560 --> 0:26:25.679 It's easy to get to the place with the uber 0:26:25.960 --> 0:26:27.920 and it's like, oh, wait, hold on, after this concert, 0:26:27.960 --> 0:26:29.600 how much is it going to cost me to get home? 0:26:29.640 --> 0:26:31.640 Because yeah, they're going to and that you know, that's 0:26:31.720 --> 0:26:35.160 a whole other debate and conversation around, you know, equity 0:26:35.280 --> 0:26:37.800 and all this stuff because you know, taxis were the 0:26:37.840 --> 0:26:40.840 same price for everyone all the time, and now it's like, 0:26:41.080 --> 0:26:43.320 you know, every single person that's served up on the app. 0:26:43.400 --> 0:26:44.679 You know, my wife and I will open up our 0:26:44.680 --> 0:26:46.240 apps and we're both getting different prices. 0:26:47.560 --> 0:26:49.800 What do you think has changed in the twenty plus 0:26:49.920 --> 0:26:51.240 years you've been covering this stuff? 0:26:52.800 --> 0:26:55.480 I mean, really, the money of it all, and that's 0:26:55.520 --> 0:26:58.760 what drives this and the idea that venture capital is 0:26:58.800 --> 0:27:02.600 to have taken over not only funding companies, but now 0:27:02.640 --> 0:27:06.280 having a big role in the political world. For decades, 0:27:06.359 --> 0:27:10.360 Silicon Valley wanted to be alone and away from government 0:27:10.480 --> 0:27:12.760 and just sort of like a hands off thing. And 0:27:12.840 --> 0:27:15.800 the new generation of vcs want to be in government, 0:27:15.800 --> 0:27:18.359 and the new generation of CEOs want to have a 0:27:18.480 --> 0:27:21.320 role in the White House. And you've seen that. And 0:27:21.400 --> 0:27:25.480 now we have these crypto councils and BC councils and 0:27:26.000 --> 0:27:29.280 just everything that comes from Silicon Valley. And I know 0:27:29.320 --> 0:27:31.520 a lot of these guys, and here they are making 0:27:31.680 --> 0:27:36.320 policy in Washington, and that is brand new. And that's 0:27:36.320 --> 0:27:40.160 a huge difference because instead of saying, leave us alone 0:27:40.280 --> 0:27:42.280 here on the West Coast, we want to do our thing, 0:27:42.720 --> 0:27:44.639 it's now we want to do our thing and have 0:27:44.760 --> 0:27:46.600 the rest of the country and maybe even the world 0:27:46.640 --> 0:27:49.720 do it too. And that's a big, big change that 0:27:49.840 --> 0:27:52.920 goes beyond what's the new phone or the new technology. 0:27:53.240 --> 0:27:55.399 But we know the reason for that, because tech, i 0:27:55.400 --> 0:27:59.200 mean big tech is largely gone on regulated and they 0:27:59.240 --> 0:28:01.159 want to be in place so that they sort of 0:28:01.200 --> 0:28:04.240 write if there are regulations coming down the line, which 0:28:04.560 --> 0:28:06.439 it seems like there needs to be as we go 0:28:06.520 --> 0:28:09.800 into a more tech center centric world. They want to 0:28:09.800 --> 0:28:12.200 be on the front line of that because they want 0:28:12.240 --> 0:28:14.480 it done to benefit them the most. 0:28:14.880 --> 0:28:15.840 Well, you're absolutely right. 0:28:15.880 --> 0:28:18.480 You just talked about income inequality, and that's a huge 0:28:18.520 --> 0:28:20.440 thing here in Silicon Valley as far as who can 0:28:20.480 --> 0:28:23.439 afford a two and a half three million dollar houses 0:28:23.720 --> 0:28:26.399 and how many homeless people we have at the exact 0:28:26.440 --> 0:28:30.960 same time, And that goes to deregulation. Tech companies being 0:28:30.960 --> 0:28:32.680 able to do what they want and make a ton 0:28:32.720 --> 0:28:35.560 of money and do their credit, create a whole lot 0:28:35.560 --> 0:28:37.439 of jobs and a whole lot of wealth, but at 0:28:37.480 --> 0:28:39.600 the same time, there are a lot of people left behind. 0:28:40.040 --> 0:28:42.640 And government wants to step in on some level and 0:28:42.680 --> 0:28:45.240 say we want to change that, and the tech companies 0:28:45.240 --> 0:28:47.840 are a little hesitant to do that, and so they say, 0:28:47.840 --> 0:28:50.000 if we have a role in government, we can still 0:28:50.440 --> 0:28:54.160 create our jobs and our wealth. But there is a 0:28:54.320 --> 0:28:56.840 huge gap and that's something we deal with here in 0:28:56.840 --> 0:28:57.880 the valley every day. 0:28:58.320 --> 0:29:00.720 All right, Scott, what's the best place for folks to 0:29:00.840 --> 0:29:01.840 follow you online? 0:29:03.480 --> 0:29:06.719 I mean, really, it's I'm still on x still posting 0:29:06.760 --> 0:29:10.880 a lot at my name at Scott Budman, also Instagram 0:29:10.960 --> 0:29:12.720 and to an extent TikTok. 0:29:13.160 --> 0:29:15.200 We are trying as a business. You know this better 0:29:15.240 --> 0:29:17.080 than anyone. I've followed you for a long time. 0:29:17.360 --> 0:29:18.920 We know we have to go where the action is, 0:29:18.960 --> 0:29:22.000 and so to go on social media is just as. 0:29:21.840 --> 0:29:24.960 Important right now, if not as important as TV. 0:29:25.040 --> 0:29:26.920 I mean, like you, I'm on TV every day, but 0:29:27.000 --> 0:29:29.840 when people come up to say, hey, what's up, or 0:29:29.920 --> 0:29:32.320 let me comment on a story, it's much more likely 0:29:32.360 --> 0:29:35.520 they've seen it online on social media, and I. 0:29:35.520 --> 0:29:37.560 Respect that, and that's something we as a business really 0:29:37.640 --> 0:29:38.320 have to get into. 0:29:38.440 --> 0:29:40.080 Yeah, and I've seen you do more of those reels 0:29:40.120 --> 0:29:43.520 on Instagram, So keep it up, all right. Scott Budman, 0:29:44.000 --> 0:29:47.040 NBC Bay Area Tech reporter, Thanks for joining me eight 0:29:47.040 --> 0:29:49.160 eight eight rich one on one eight eight eight seven 0:29:49.280 --> 0:29:51.320 four to two four one zero one. More of you 0:29:51.440 --> 0:29:58.760 coming up next. Welcome back to rich On Tech. Rich 0:29:58.800 --> 0:30:02.360 Demiro here hanging out with you talking technology at Triple 0:30:02.400 --> 0:30:05.720 eight rich one oh one eight eight eight seven four 0:30:05.840 --> 0:30:09.880 two four one zero one. Yes, Mom has created the 0:30:09.920 --> 0:30:13.280 playlist for today's show, so if you're enjoying it, I 0:30:13.280 --> 0:30:15.320 don't know, give her a virtual thumbs up. 0:30:16.040 --> 0:30:17.840 I was telling my mom before I left for the show. 0:30:17.880 --> 0:30:19.040 I said, you know what, this is one of my 0:30:19.120 --> 0:30:21.719 favorite times of the week, just coming in here talking 0:30:21.760 --> 0:30:25.560 with you mostly you know, it's not just a one 0:30:25.600 --> 0:30:26.440 way conversation. 0:30:26.600 --> 0:30:27.120 That's what I love. 0:30:27.160 --> 0:30:29.880 It feels like a community, and that is what I 0:30:29.960 --> 0:30:33.720 think is so brilliant about this because it's kind of 0:30:33.720 --> 0:30:36.320 like with my social media. It feels like we are 0:30:36.960 --> 0:30:40.280 all together, right, and I love that back and forth 0:30:40.760 --> 0:30:43.000 and just the idea that I can say something here, 0:30:43.360 --> 0:30:46.400 you can call in, you can comment on my socials 0:30:46.560 --> 0:30:49.080 or email me. It's just so fun because it's like 0:30:49.120 --> 0:30:52.080 a It just feels like the community that you want 0:30:52.200 --> 0:30:54.920 in your life, especially around like technology, because I just 0:30:55.000 --> 0:30:58.440 love discussing it and thinking about it and all the implications. 0:30:59.120 --> 0:31:02.200 Let's go to and Diamond Bar. Kathy, you are on 0:31:02.240 --> 0:31:02.680 with Rich. 0:31:02.720 --> 0:31:04.440 What's up, Navish? 0:31:04.480 --> 0:31:07.360 Thank you for taking the call. I'm not the most 0:31:07.400 --> 0:31:10.520 techy person in the world, and I'm looking for a 0:31:10.640 --> 0:31:12.080 luggage tracker. 0:31:12.680 --> 0:31:14.680 I'm going to be going to Africa. 0:31:14.280 --> 0:31:16.480 This year and I don't want to lose my luggage. 0:31:16.640 --> 0:31:16.960 Ah. 0:31:17.040 --> 0:31:20.080 Okay, I have ah. 0:31:19.360 --> 0:31:20.680 What kind of Android phone? 0:31:21.840 --> 0:31:23.400 It's a Moduology for. 0:31:23.640 --> 0:31:25.240 Okay, So it's not a Samsung. Okay. 0:31:25.360 --> 0:31:29.000 So when it comes to trackers, there are a couple 0:31:29.040 --> 0:31:32.640 options out there. Number One, if you're on iPhone, obviously 0:31:32.680 --> 0:31:35.640 the air tag is where it's at. But if you're 0:31:35.640 --> 0:31:38.760 on Samsung, they have their own version called the smart Tag, 0:31:39.360 --> 0:31:43.520 and that's a Samsung version of sort of the air tag. Now, 0:31:43.640 --> 0:31:46.760 the nuance about how these things work is the network 0:31:47.000 --> 0:31:50.360 that they ride on. And so anything with iPhone is 0:31:50.360 --> 0:31:52.840 going to be what's called the find My network. And 0:31:52.880 --> 0:31:54.960 that's probably one of the bigger finding networks in the 0:31:55.000 --> 0:31:57.760 world because Apple just said they sold three billion iPhones, 0:31:57.760 --> 0:32:01.160 so there's a lot of people that contribute that finding network. 0:32:01.360 --> 0:32:03.959 Now that doesn't apply here because you're talking Android. So 0:32:04.200 --> 0:32:07.880 Google came out with something called the find My Network 0:32:08.200 --> 0:32:11.479 and so this uses all of the Android devices in 0:32:11.520 --> 0:32:15.320 the world to help find trackers like the one that 0:32:15.360 --> 0:32:18.440 you're talking about. So there are two types of tracker, 0:32:18.560 --> 0:32:21.080 well that's actually three types of trackers for Android, and 0:32:21.120 --> 0:32:24.120 this work gets a little complicated. You've got Samsung trackers, 0:32:24.160 --> 0:32:27.840 which use Samsung phones. Then you've got find my trackers, 0:32:27.880 --> 0:32:32.440 which uses the the uh oh sorry, okay, this is 0:32:32.480 --> 0:32:36.720 the Google find Let's see, they just renamed it. I 0:32:36.760 --> 0:32:40.560 got to figure out what it's called Find my Device Network, 0:32:40.600 --> 0:32:42.720 that's what they call it, Find my Device Network, so 0:32:42.760 --> 0:32:46.520 it's find my on iPhone, find my Device and so 0:32:46.800 --> 0:32:49.280 they have the Android version of that, which uses all 0:32:49.400 --> 0:32:51.760 the Android phones in the world to help you find 0:32:51.760 --> 0:32:55.560 a tracker. And then there's another way, which is Tile. 0:32:56.040 --> 0:32:58.000 So Tile you've probably heard of, they were one of 0:32:58.040 --> 0:33:02.040 the original trackers. Ever, they have their own finding network 0:33:02.280 --> 0:33:05.640 and that uses everyone that has the Life three sixty 0:33:05.720 --> 0:33:10.000 app installed. So the first answer, really, Kathy, is what 0:33:10.160 --> 0:33:13.000 network do you want to use on the Android side, 0:33:13.000 --> 0:33:15.600 And for you having a Motorola, it's either the Tile 0:33:15.680 --> 0:33:20.920 network or Googles Find My Network, And so I would 0:33:20.960 --> 0:33:23.360 probably recommend one of those two. I would take a 0:33:23.360 --> 0:33:27.200 look at the Tile Pro that's number one, and in 0:33:27.240 --> 0:33:31.280 my experience, Tile has a lot of users everywhere. The 0:33:31.360 --> 0:33:34.400 big thing is if you're in Africa, you have to 0:33:34.440 --> 0:33:37.400 have people that are using that Tile app on their phone, 0:33:37.920 --> 0:33:40.000 so it's probably going to be a little bit less 0:33:40.040 --> 0:33:41.640 than it would be here in the US. So for 0:33:41.720 --> 0:33:46.720 that reason, I'd probably recommend the Android network, which is 0:33:46.760 --> 0:33:49.800 to Find my Device network. So in that case, I'm 0:33:49.800 --> 0:33:55.840 going to recommend the Chipolo Pop c Hipolo Pop Chipolo 0:33:56.000 --> 0:33:59.800 Pop and this is from Chipolo. They've been making trackers forever. 0:34:00.640 --> 0:34:02.640 It's twenty nine dollars. You can get a four pack 0:34:02.720 --> 0:34:05.560 for eighty seven no monthly fees on this thing. And 0:34:05.600 --> 0:34:09.799 the best part is the battery is replaceable, so yes, 0:34:09.920 --> 0:34:12.319 you can replace the battery on this thing when you 0:34:12.600 --> 0:34:15.560 need to. Battery lasts about a year. The range on 0:34:15.600 --> 0:34:17.840 it is about three hundred feet because they work with 0:34:17.920 --> 0:34:21.319 Bluetooth for immediate finding and then when your phone is 0:34:21.360 --> 0:34:24.799 not nearby, let's say your luggage was somewhere else, then 0:34:24.840 --> 0:34:29.080 it would use that Android find my network to find 0:34:29.080 --> 0:34:31.640 this thing wherever it is. So that's the one I'm 0:34:31.680 --> 0:34:34.280 gonna recommend for now. But hopefully you got a little 0:34:34.640 --> 0:34:38.000 lesson In all the different tracking devices out there, I've 0:34:38.040 --> 0:34:41.520 tested all these. They all have their pros and cons. Obviously, 0:34:41.640 --> 0:34:44.000 Apples is the most well known with the air tag. 0:34:44.360 --> 0:34:46.400 And the thing about the air tag is it's integrated 0:34:46.440 --> 0:34:49.719 with the airlines and that's the thing that is, you know, 0:34:49.840 --> 0:34:52.600 gives them a little bit of an edge over some 0:34:52.640 --> 0:34:56.319 of the other ones. And then this week also they 0:34:56.320 --> 0:34:59.040 had a story about they've got shoes that have an 0:34:59.040 --> 0:35:02.640 air tags in the soul from Sketchers, so you can 0:35:02.680 --> 0:35:04.160 put a little air tag in the bottom of your 0:35:04.200 --> 0:35:06.360 kid's shoes and you can find them that way. But 0:35:06.480 --> 0:35:08.840 I've got these trackers on everything no matter where I go. 0:35:08.880 --> 0:35:11.720 I've got them in my travel bags, I've got them, 0:35:12.000 --> 0:35:14.360 you know, my keys, I've got them in my luggage. 0:35:14.360 --> 0:35:17.400 I mean just everywhere. So pick a network, pick a 0:35:17.440 --> 0:35:20.680 device again. I think that Chippolo Pop is going to 0:35:20.719 --> 0:35:23.840 be good because that's going to be, you know, compatible 0:35:23.880 --> 0:35:26.600 with your Android device, and it's gonna work, and it's 0:35:26.640 --> 0:35:27.360 not that expensive. 0:35:27.360 --> 0:35:30.200 So twenty nine dollars not a bad deal. All right, 0:35:30.480 --> 0:35:32.080 let's see, we got one minute. 0:35:32.800 --> 0:35:34.959 Let me just read tell you about this story. Thanks 0:35:34.960 --> 0:35:38.480 for the question, Kathy. By the way, Dropbox Passwords is 0:35:38.600 --> 0:35:42.440 shutting down, so if you're using this Dropbox passwords feature, 0:35:42.520 --> 0:35:46.680 you have to export your data by October twenty eighth. So, yes, 0:35:46.840 --> 0:35:49.640 Dropbox had a password manager. I don't think many people 0:35:49.719 --> 0:35:52.040 used it, That's why they're shutting it down. Most people 0:35:52.080 --> 0:35:54.480 know Dropbox as a place to store files and to 0:35:54.560 --> 0:35:58.520 share links. Starting August twenty eighth, the Apple will go 0:35:58.680 --> 0:36:00.560 view only, which means you will not be able to 0:36:00.560 --> 0:36:03.799 add any new passwords or use autofill at all. On 0:36:03.840 --> 0:36:07.840 September eleventh, the mobile app will stop working completely, and 0:36:07.840 --> 0:36:10.279 then on October twenty eighth, this is the important date, 0:36:10.320 --> 0:36:12.880 all of your stored passwords will be permanently deleted. 0:36:13.239 --> 0:36:13.839 So you've got to. 0:36:13.800 --> 0:36:17.440 Export your passwords out to a new password manager. Dropbox 0:36:17.480 --> 0:36:20.960 recommends one password. I really like bitwarding, So again, if 0:36:21.080 --> 0:36:24.120 using Dropbox passwords, come up with a plan to get 0:36:24.200 --> 0:36:25.920 rid of your passwords into another app. 0:36:26.400 --> 0:36:27.960 This is rich on Tech. 0:36:30.360 --> 0:36:33.240 Welcome back to rich on Tech. Rich Demiro here hanging 0:36:33.280 --> 0:36:36.759 out with you, talking technology at triple eight rich one 0:36:36.800 --> 0:36:40.319 oh one eight eight eight seven four to two four 0:36:40.440 --> 0:36:44.239 one zero one. The website for the show is rich 0:36:44.320 --> 0:36:46.920 on Tech dot tv. There you can find links to 0:36:47.040 --> 0:36:49.480 everything I talk about on today's show. 0:36:49.840 --> 0:36:51.000 It's also the place. 0:36:50.800 --> 0:36:55.120 You can subscribe to my newsletter, which goes out every weekend. 0:36:55.560 --> 0:36:56.280 It is free. 0:36:56.320 --> 0:36:58.480 You can sign up a lot of people like it 0:36:58.880 --> 0:37:01.759 because it's basically this show, but in kind of a 0:37:01.920 --> 0:37:04.600 newsletter version, so you get all the links, all the 0:37:04.600 --> 0:37:07.239 things that I come across in any given week that 0:37:07.280 --> 0:37:09.960 I think are interesting. I put in the newsletter and 0:37:10.040 --> 0:37:12.719 send it out to all of you. Let's go to 0:37:13.000 --> 0:37:16.520 Andrea in San Diego. Andrea, you're on with Rich. 0:37:17.840 --> 0:37:22.839 Good morning Rich. For us non techie people, how does 0:37:22.920 --> 0:37:27.239 one access the Google AI that you talked about that 0:37:27.360 --> 0:37:30.560 you've got so much wonderful information. 0:37:30.520 --> 0:37:32.920 About your son from. 0:37:33.239 --> 0:37:36.040 And also you talked about the fact that there's a 0:37:36.200 --> 0:37:41.640 password app that's been discontinued. I'm not familiar with that 0:37:41.680 --> 0:37:45.120 one or any of the others, and I'm wondering if 0:37:45.160 --> 0:37:50.240 you could recommend one that's user friendly, easy to use. 0:37:50.600 --> 0:37:53.759 Yes question, okay, and are you on an Android or 0:37:53.800 --> 0:37:54.560 an iPhone? 0:37:54.920 --> 0:37:55.520 iPhone? 0:37:55.960 --> 0:37:56.320 Okay? 0:37:56.360 --> 0:38:00.839 So first question for Gemini, a couple of ways to 0:38:00.880 --> 0:38:05.359 access it. Gemini dot Google dot com is how you 0:38:05.440 --> 0:38:09.320 access that on the web. So Gemini dot Google dot 0:38:09.360 --> 0:38:12.640 com is how you access that on the web. And 0:38:12.680 --> 0:38:15.880 then for the apps, you can search on the iPhone 0:38:16.480 --> 0:38:19.560 for Gemini and let me just see what comes up. 0:38:19.640 --> 0:38:22.920 Because you know, like I said earlier, there's always like Klingons, 0:38:23.400 --> 0:38:25.960 so when you search Gemini, they know people are searching 0:38:26.040 --> 0:38:28.840 for that, so they have other apps that look similar. 0:38:29.320 --> 0:38:32.680 But the good news is the top result is Google Gemini. 0:38:33.400 --> 0:38:37.080 It says your AI assistant from Google. So you can 0:38:37.160 --> 0:38:40.720 install that on your iPhone. Sign in with your Google account, 0:38:40.960 --> 0:38:44.680 and then obviously you can just ask Gemini any question 0:38:44.800 --> 0:38:45.239 you want. 0:38:45.400 --> 0:38:45.600 Right. 0:38:45.680 --> 0:38:47.960 You can say, give me a list of the top 0:38:48.080 --> 0:38:51.560 ten states for retirement, right, and it will go through 0:38:51.600 --> 0:38:55.280 and find all the information on the web and synthesize 0:38:55.280 --> 0:38:55.920 that and come. 0:38:55.840 --> 0:38:57.880 Up with what I call like a little book report. 0:38:58.360 --> 0:39:01.440 Or you can ask any kind of like theoretical question, 0:39:01.600 --> 0:39:05.200 open ended, whatever you want. That's one level. But if 0:39:05.200 --> 0:39:08.520 you have your data in Google, it gets really interesting 0:39:08.560 --> 0:39:12.759 because now you can ask Google for information about the 0:39:12.880 --> 0:39:16.239 data that you have stored in Google. So, for instance, 0:39:16.320 --> 0:39:20.920 if you have Gmail, Google Calendar, Google Drive, Google Docs, 0:39:21.000 --> 0:39:25.600 Google Keep, Google tasks, you can ask specific questions like, 0:39:25.640 --> 0:39:31.359 for instance, on Gmail, you can say, you know, hey, 0:39:32.280 --> 0:39:37.240 search my Gmail for any information about my upcoming trip 0:39:37.320 --> 0:39:41.920 to London, and it will look through your email and 0:39:42.000 --> 0:39:46.480 synthesize the data and find that information. Or you can say, 0:39:46.920 --> 0:39:50.840 search through my Google Photos and find the best picture 0:39:50.920 --> 0:39:53.839 I took in Tokyo last year, and it will do that. 0:39:54.400 --> 0:39:55.440 I mean, it's that good. 0:39:56.080 --> 0:39:58.160 The other day I asked it, you know, find my 0:39:58.360 --> 0:40:01.160 oldest picture of me and my wife or whatever. You know, 0:40:01.200 --> 0:40:04.799 you could just the possibilities are endless, but if you 0:40:04.920 --> 0:40:09.600 go on the Gemini app online on the website, there's 0:40:09.640 --> 0:40:13.879 a little settings icon like a gear icon the lower 0:40:13.960 --> 0:40:18.000 left hand corner. Tap that and then tap apps and 0:40:18.040 --> 0:40:20.480 that will give you the ability to see all the 0:40:20.520 --> 0:40:23.920 apps that Gemini works with. And if you look under Google, 0:40:23.920 --> 0:40:27.480 it has Gmail, Google Calendar and it says learn more, 0:40:27.960 --> 0:40:30.640 and if you tap that, it will give you ideas 0:40:31.160 --> 0:40:34.319 of things to try. So, for instance, for Gmail, says 0:40:34.360 --> 0:40:38.799 find emails by topic, summarize my onread emails, what was 0:40:38.800 --> 0:40:42.239 said in the recent email. For Google Calendar, you can 0:40:42.280 --> 0:40:47.000 say things like ad event from this image, show upcoming events, 0:40:47.080 --> 0:40:50.120 create a recurring event. Again, it's all the stuff that 0:40:50.160 --> 0:40:54.560 you used to use typing for and just you know, 0:40:54.600 --> 0:40:56.480 you had to sit there and like write it all out. 0:40:56.520 --> 0:40:59.160 Now you can just ask and it's really good. So 0:40:59.200 --> 0:41:01.520 I was at the dent office the other day. My 0:41:01.640 --> 0:41:03.759 kid had an appointment coming up, and I just said 0:41:03.760 --> 0:41:08.799 to Gemini, add to my calendar appointment for seven you 0:41:08.840 --> 0:41:14.400 know am next Thursday, labeled kid orthodontists appointment, you know, 0:41:14.800 --> 0:41:15.120 And it. 0:41:15.160 --> 0:41:15.560 Just does it. 0:41:15.760 --> 0:41:19.000 And the beauty of this is compared to the old 0:41:19.040 --> 0:41:21.880 way of doing things with your voice, is that AI 0:41:22.120 --> 0:41:25.799 understands what you're trying to say, right, even when you 0:41:25.840 --> 0:41:29.480 don't say it perfectly. So for so many years on 0:41:29.520 --> 0:41:33.520 our devices with things like Alexa and Google Assistant and Siri, 0:41:33.880 --> 0:41:36.359 you had to say things a perfect way for them 0:41:36.400 --> 0:41:39.960 to respond and understand. The beauty of AI is that 0:41:40.000 --> 0:41:42.279 you can use natural language, so even if you don't 0:41:42.320 --> 0:41:45.640 say it perfectly, it will still understand what you're trying 0:41:45.680 --> 0:41:49.239 to say. So, Andrea, those are the ways that you 0:41:49.239 --> 0:41:52.600 can access the Gemini. It's also available as an app 0:41:52.600 --> 0:41:56.120 on Android, but yeah, get familiar with that because it 0:41:56.200 --> 0:41:59.720 is very handy. Now with respect to your second question, 0:41:59.719 --> 0:42:02.400 the past password manager, The reason why I asked you 0:42:02.440 --> 0:42:05.360 which phone you use is because here's my recommendations for 0:42:05.400 --> 0:42:09.160 password managers. If you're only using an Android phone and 0:42:09.239 --> 0:42:12.600 Chrome on your computer, I would just recommend Google Passwords. 0:42:12.640 --> 0:42:14.680 It's simple, it's easy, it's built into the Google that 0:42:14.719 --> 0:42:18.480 you already use. That's number one. If you're only using 0:42:18.520 --> 0:42:22.360 Apple devices, I would recommend using Apple Passwords because it's simple, 0:42:22.440 --> 0:42:25.319 it's easy, it's already built into the devices that you use. 0:42:25.400 --> 0:42:29.200 But again, only if you're using Apple or Android or Chrome. 0:42:29.280 --> 0:42:29.879 For those two. 0:42:30.560 --> 0:42:33.399 The reason why I like Bitwarden is because it's what's 0:42:33.440 --> 0:42:36.880 called cross platform and third party, which means it is 0:42:36.920 --> 0:42:40.399 not linked to anything else out there. It is its 0:42:40.440 --> 0:42:44.160 own separate thing and it works across all devices, and 0:42:44.239 --> 0:42:46.400 so for that reason, I really like it. 0:42:46.400 --> 0:42:47.040 It is slick. 0:42:47.080 --> 0:42:49.479 You will not believe that it's free. Some people are paying, 0:42:49.520 --> 0:42:51.759 you know, fifty sixty seventy eighty dollars a year for 0:42:51.760 --> 0:42:54.640 a password manager. You really don't have to. Now, there 0:42:54.680 --> 0:42:57.000 might be some advanced features and things like that, but 0:42:57.440 --> 0:43:01.560 it's it's very bitward It is incredible for free, and 0:43:01.600 --> 0:43:04.120 I really recommend that, and I would recommend if you're 0:43:04.480 --> 0:43:06.200 I know you said you weren't tech savvy, but if 0:43:06.239 --> 0:43:09.120 you're in the least tech savvy, it's probably better to 0:43:09.160 --> 0:43:11.759 go with a third party password manager. Just because it's 0:43:11.800 --> 0:43:15.600 insulated from your Google account or your Apple account, it 0:43:15.800 --> 0:43:20.239 sort of lives separately. Great question, Andrea, thanks so much 0:43:20.239 --> 0:43:21.520 for the call today. 0:43:21.960 --> 0:43:24.000 Oh my gosh, we got through a lot with that one. 0:43:24.560 --> 0:43:25.680 Andrea and san Diego. 0:43:26.360 --> 0:43:32.000 Speaking of password managers, this is a two factor authentication app, 0:43:32.000 --> 0:43:36.320 which I also believe you should absolutely have in your arsenal. 0:43:37.320 --> 0:43:41.280 Two factor authentication app is an app that generates codes 0:43:41.360 --> 0:43:44.279 every thirty seconds or so that help you log into 0:43:44.280 --> 0:43:48.279 your accounts. You may get two factor authentication codes by 0:43:48.360 --> 0:43:51.560 text or email. I think an app is the safest 0:43:51.600 --> 0:43:54.360 because it is separate and it's by itself, and I 0:43:54.440 --> 0:43:57.840 don't recommend that you use your password manager to generate 0:43:57.880 --> 0:44:01.600 two factor authentication codes. There is a new two factor 0:44:01.600 --> 0:44:05.000 authentication code app that I just absolutely have fallen in 0:44:05.000 --> 0:44:09.840 love with. It is called Proton Authenticator. You might know Proton. 0:44:09.880 --> 0:44:14.080 They're a Swiss company. They are very they are very 0:44:14.200 --> 0:44:17.719 privacy centric. They have Proton Email. I think that was 0:44:17.760 --> 0:44:20.239 their first product. Anyway, they came out with the new 0:44:20.280 --> 0:44:22.960 two factor authentication app that does every single thing that 0:44:23.000 --> 0:44:23.839 I want it to do. 0:44:24.200 --> 0:44:25.480 It's number one. It's free. 0:44:25.840 --> 0:44:29.120 It's available on iOS, Android, Windows, Mac, and Linux. If 0:44:29.120 --> 0:44:32.359 you've got a Linux out there. It's open source, it's 0:44:32.400 --> 0:44:35.200 ad free. It does not lock you in, which I love. 0:44:35.280 --> 0:44:38.720 You can import or export your two factor authentication codes. 0:44:39.360 --> 0:44:42.840 Unlike SMS codes. The app is much more secure because 0:44:43.000 --> 0:44:46.680 you know your phone ewer could be lost, stolen, changed, simswapped, 0:44:47.320 --> 0:44:50.480 and this is an app, so everything is inside an app. 0:44:52.239 --> 0:44:54.880 And it also supports biometrics so you can have it. 0:44:55.200 --> 0:44:57.359 You know, even if someone gets your phone, they would 0:44:57.400 --> 0:45:00.279 still need to use a pin or your fingerp or 0:45:00.320 --> 0:45:03.400 your face to unlock it. So that's another added security 0:45:03.400 --> 0:45:06.160 thing which I love. And the other thing, I mean, 0:45:06.200 --> 0:45:07.920 they just thought of everything with this app, which is 0:45:07.920 --> 0:45:10.879 why I absolutely am just gushing over it. You can 0:45:10.920 --> 0:45:15.000 sink your codes across devices, or you can keep them local. 0:45:15.080 --> 0:45:17.279 So if you're one of these people that's super you know, 0:45:17.400 --> 0:45:19.640 security centric, and you're saying I don't want my codes 0:45:19.680 --> 0:45:22.040 going anywhere else, you can just keep them on your phone, 0:45:22.280 --> 0:45:24.920 or you can sync them across devices. And you have 0:45:25.000 --> 0:45:27.759 two options of sinking. You can back them up to 0:45:27.840 --> 0:45:31.320 your your own cloud like a Google like the Proton 0:45:31.360 --> 0:45:36.920 Cloud or iCloud, or you can use their own cloud 0:45:36.960 --> 0:45:38.680 to sink them across. So I mean there's lots of 0:45:38.760 --> 0:45:41.799 options here, which I really really love. So anyway, I've 0:45:41.840 --> 0:45:44.640 already installed this. I'm going to make the switch slowly 0:45:44.680 --> 0:45:47.839 but surely. But I really think that Proton Authenticator has 0:45:47.840 --> 0:45:49.239 done a great job. So if you want to link 0:45:49.280 --> 0:45:51.480 to that, I'll put it on the website. Rich on 0:45:51.840 --> 0:45:55.520 tech dot TV. All right, I don't think I have 0:45:55.560 --> 0:45:57.239 time for another call, right, I've got what like about 0:45:57.239 --> 0:45:57.839 a minute left? 0:45:57.840 --> 0:46:00.920 Okay, let's see what I want to do. Let's see here. 0:46:00.960 --> 0:46:02.880 I'll tell you about one more thing before we go 0:46:02.920 --> 0:46:04.960 to break here. I'm trying to see you. Do I 0:46:04.960 --> 0:46:07.319 have any calls that I can do quickly here? 0:46:07.600 --> 0:46:08.080 Probably not. 0:46:09.200 --> 0:46:14.080 So Uber has launched a new women Preferences mode. So 0:46:14.160 --> 0:46:16.239 if you're a woman and you want a woman to 0:46:16.280 --> 0:46:18.600 be driving you, which you knows various reasons why you 0:46:18.640 --> 0:46:22.840 may want that, safety, security, whatever, this feature lets you 0:46:23.120 --> 0:46:26.640 choose to have matched with a woman. And so this 0:46:26.680 --> 0:46:29.640 is rolling out in Los Angeles, San Francisco, and Detroit's 0:46:29.640 --> 0:46:32.440 not everywhere just yet, but if you're a woman on 0:46:32.520 --> 0:46:35.200 the app, you can request a female driver on demand 0:46:35.719 --> 0:46:38.719 or when you make an advanced reservation. So there's a 0:46:38.800 --> 0:46:42.880 default preference in the app settings, which they say increases 0:46:42.920 --> 0:46:45.040 the likelihood of being matched with a woman driver. So 0:46:45.040 --> 0:46:48.040 it's not like guaranteed every time, I guess, but you know, 0:46:48.080 --> 0:46:50.879 it's kind of a nice option to have. Uber says 0:46:50.880 --> 0:46:53.480 this makes the platform safer, more flexible, and more comfortable 0:46:53.520 --> 0:46:56.240 for women, and they will roll it out to expand 0:46:56.239 --> 0:47:00.239 across the US based on feedback and usage data. For 0:47:00.280 --> 0:47:04.000 what it's worth Lift already has this feature available to everyone, 0:47:04.600 --> 0:47:06.719 and we've actually done this, my wife and I. 0:47:07.440 --> 0:47:09.160 She requested a ride. I happen to be in it. 0:47:09.200 --> 0:47:10.920 We got a female driver and we asked her all 0:47:10.920 --> 0:47:12.439 about this and she said, oh my god, it's great. 0:47:12.680 --> 0:47:14.480 It's like, I love this. It's so great. 0:47:14.560 --> 0:47:17.200 It's you know, I can drive other women around and 0:47:17.280 --> 0:47:19.160 it's just people. The women that I'm driving, they all 0:47:19.200 --> 0:47:21.399 talk about how much they love it. So again, it's 0:47:21.440 --> 0:47:24.520 just another option. Uber is if you want to check 0:47:24.560 --> 0:47:26.160 it out in your settings. You can check that out 0:47:26.200 --> 0:47:28.319 if you live in one of those cities. Otherwise, if 0:47:28.360 --> 0:47:30.600 you want to try that feature, Lyft does have it 0:47:31.840 --> 0:47:34.239 all right. Eighty eight rich one On one eighty eight 0:47:34.280 --> 0:47:36.040 seven four to two four one zero one. I know 0:47:36.120 --> 0:47:38.680 the phone lines are loaded right now. I see you waiting. 0:47:38.760 --> 0:47:40.879 I will get to your calls. I don't know why 0:47:40.920 --> 0:47:44.800 you all decide to call this weekend. It's so nice outside, 0:47:44.800 --> 0:47:45.799 but hey, I'll take it. 0:47:46.360 --> 0:47:46.840 And coming up. 0:47:46.880 --> 0:47:49.279 We got more interviews, more of your questions, and more 0:47:49.320 --> 0:47:53.160 tech news right here on rich on Tech. Welcome back 0:47:53.200 --> 0:47:56.239 to rich on Tech. Rich Demiro here eighty eight rich 0:47:56.280 --> 0:47:58.839 one On one eighty eight seven four to two four 0:47:59.080 --> 0:48:03.680 one zero one one. The website for the show rich 0:48:03.880 --> 0:48:08.239 on tech dot tv links to everything I mentioned is 0:48:08.560 --> 0:48:15.000 right there. Let's go to Sarah in Santa Ana. Sarah, 0:48:15.080 --> 0:48:16.439 you are on with Rich. 0:48:18.800 --> 0:48:18.960 Hi. 0:48:19.040 --> 0:48:22.520 My daughters starting college and her laptop is dying, and 0:48:22.560 --> 0:48:26.000 I don't have any money really to buy anything new, 0:48:27.120 --> 0:48:31.040 but she wants a MacBook. What do you think my 0:48:31.120 --> 0:48:34.719 best option is? Do you know anything about financing? Are 0:48:34.760 --> 0:48:39.440 there student programs where she could get something for a 0:48:39.520 --> 0:48:43.160 loan or for free? Or if I had to buy something, 0:48:43.239 --> 0:48:44.080 what should I get? 0:48:44.480 --> 0:48:50.319 Well, I don't necessarily promote financing or loans, so I 0:48:50.520 --> 0:48:55.560 don't really necessarily like that avenue. We're talking about nine 0:48:55.680 --> 0:48:58.560 hundred dollars one thousand dollars here. So my advice is 0:48:59.040 --> 0:49:02.799 to save up and do whatever you can to save 0:49:02.880 --> 0:49:05.040 up that money and buy it. Because a computer that's 0:49:05.040 --> 0:49:06.719 paid for is probably going to feel a lot better 0:49:06.760 --> 0:49:09.239 for your daughter than something that you're making payments on. 0:49:09.280 --> 0:49:11.600 So that's my number one kind of the way that 0:49:11.680 --> 0:49:14.440 I do things in my life. I don't like a 0:49:14.440 --> 0:49:16.440 lot of debt. I don't like a lot of payments 0:49:16.440 --> 0:49:20.040 and things like that, So I don't don't really like that, 0:49:20.160 --> 0:49:22.040 So I understand where you're coming from. 0:49:22.160 --> 0:49:22.640 I get it. 0:49:23.239 --> 0:49:25.120 There have been times in my life where there's just 0:49:25.239 --> 0:49:27.920 the money is not there and you can't buy it, 0:49:27.960 --> 0:49:31.440 and so I get that. In the meantime, you know, 0:49:31.520 --> 0:49:34.439 there are libraries at college she can use. There are 0:49:34.480 --> 0:49:37.800 inexpensive laptops. I mean there if she just wants something, 0:49:38.000 --> 0:49:42.600 that is the absolute most inexpensive laptop that you can 0:49:42.680 --> 0:49:46.239 probably cobble together some cash for it is the M 0:49:46.400 --> 0:49:49.960 one MacBook Air. And you can get this thing for 0:49:50.280 --> 0:49:54.240 you know, brand new. It's selling for like five ninety 0:49:54.320 --> 0:49:58.320 nine on Walmart dot com and I've seen it even cheaper. 0:49:58.880 --> 0:50:01.319 So this is a that's a couple of years old. 0:50:01.640 --> 0:50:03.920 But I'll be honest, my wife uses it and it's 0:50:03.960 --> 0:50:05.560 fine for her. So if it's good enough for her, 0:50:05.560 --> 0:50:07.920 I think it's good enough for your daughter. But it 0:50:07.960 --> 0:50:11.880 is aging, and so it's been a bit so, you know, 0:50:11.920 --> 0:50:15.520 but the avenue I would look at is number one. 0:50:15.600 --> 0:50:17.839 If you want that computer, the MacBook Air M one. 0:50:18.360 --> 0:50:21.879 That's a really to me, that's that's a fantastic deal 0:50:22.000 --> 0:50:24.799 that's still out there. I mean, look at this. This 0:50:24.920 --> 0:50:27.080 it's five years old, so it's on sale for under 0:50:27.120 --> 0:50:29.759 six hundred dollars. I guess Walmart's price is probably the 0:50:29.760 --> 0:50:35.240 best right now, So that's number one. The other avenue 0:50:35.280 --> 0:50:38.640 to explore is if you go to Apple Education store. 0:50:39.200 --> 0:50:42.359 They've got their back to school discounts. I haven't heard 0:50:42.360 --> 0:50:44.960 that they've started their back to school offers just yet, 0:50:45.000 --> 0:50:47.759 so I would probably wait because typically they do a 0:50:47.800 --> 0:50:50.520 back to school offer any day now and they'll give 0:50:50.560 --> 0:50:53.880 you like an extra one hundred dollars gift card or 0:50:53.920 --> 0:50:56.239 something with your purchase. But if you're going to get 0:50:56.239 --> 0:50:59.360 something new, then the computer I would recommend for your 0:50:59.440 --> 0:51:02.400 daughter is the MacBook Air, and I understand why she 0:51:02.440 --> 0:51:04.760 wants one because it is the computer that I've relied 0:51:04.760 --> 0:51:08.480 on for years. It is an incredible machine, and it 0:51:08.560 --> 0:51:10.640 is just it does everything you need and this thing 0:51:10.680 --> 0:51:15.120 will last you ten years, no joke. MacBook Air thirteen 0:51:15.160 --> 0:51:19.680 inch is eight ninety nine for the education pricing, So 0:51:20.040 --> 0:51:22.279 you can get a computer with the latest specs for 0:51:22.320 --> 0:51:23.040 eight ninety nine. 0:51:23.280 --> 0:51:25.040 Now, I get it. Sarah. 0:51:25.080 --> 0:51:27.279 I understand that you know you're going through a tough 0:51:27.280 --> 0:51:29.719 time right now with the financials, but I feel like 0:51:29.760 --> 0:51:32.960 it's one of these things where just, you know, try 0:51:33.000 --> 0:51:36.240 to just cobble together that cash, sell some stuff around 0:51:36.239 --> 0:51:38.760 the house, whatever you can do to get that money. 0:51:39.719 --> 0:51:41.360 You can even trade in old things, like if you 0:51:41.400 --> 0:51:45.160 have some old gadgets and things that are even Apple gadgets, 0:51:45.160 --> 0:51:46.719 you can trade those in at the Apple Store to 0:51:46.719 --> 0:51:49.480 get a gift card. But my advice is if you 0:51:49.480 --> 0:51:53.040 want something that's super super inexpensive, I think the M 0:51:53.080 --> 0:51:55.319 one MacBook is the way to go. It's still going 0:51:55.400 --> 0:51:58.000 to last and still be a good deal even five 0:51:58.080 --> 0:52:00.520 years later. The problem is with that, you're going to 0:52:00.560 --> 0:52:03.800 spend six hundred dollars and your daughter is in school 0:52:03.800 --> 0:52:06.560 for a couple of years. You said she's starting college, 0:52:06.640 --> 0:52:09.200 So is that going to last four more years? I'm 0:52:09.200 --> 0:52:12.000 not sure. Whereas if you spend a little bit more 0:52:12.160 --> 0:52:14.960 on the newer MacBook, it's definitely gonna last four years 0:52:14.960 --> 0:52:16.120 plus plus plus. 0:52:16.560 --> 0:52:18.879 So I hope that answers your question. I know it's tough. 0:52:19.760 --> 0:52:22.440 It's these things are not cheap, they're really not, and 0:52:22.800 --> 0:52:25.640 it's a big purchase for people. But I like the 0:52:25.880 --> 0:52:28.719 idea that you're thinking about the Mac because it does 0:52:28.800 --> 0:52:32.399 last a very long time. Thanks for the call Mark 0:52:32.440 --> 0:52:33.120 and Woodland Hills. 0:52:33.160 --> 0:52:33.520 What's up? 0:52:34.719 --> 0:52:34.920 You know? 0:52:35.040 --> 0:52:37.800 I just want to practice by saying, there's another tracker 0:52:37.840 --> 0:52:41.359 that our company has found to be extremely efficacious. It's 0:52:41.400 --> 0:52:44.560 called Track E, a track with an E on the 0:52:44.600 --> 0:52:47.399 end of it there, and it's independent and you can 0:52:47.480 --> 0:52:49.920 use it with any kind of phone, and we found 0:52:49.960 --> 0:52:53.960 that our drivers who know about it, we rely on 0:52:54.000 --> 0:52:56.360 it because we've got to know where our drivers are going. Anyway, 0:52:57.080 --> 0:53:01.000 I'm calling basically about family tree sites. My wife and 0:53:01.040 --> 0:53:03.880 I are interested in passing on our family tree to 0:53:03.960 --> 0:53:09.040 our sons. I'm of European ancestry. She's a sub Saharan ancestry. 0:53:09.080 --> 0:53:13.080 You know, she's African American and for her in particular, 0:53:13.120 --> 0:53:15.799 we have just it's just so challenging to try and 0:53:16.480 --> 0:53:19.240 delve into it. And I know there are some companies 0:53:19.239 --> 0:53:23.120 out there that specialize in African Americans, and we're not 0:53:23.160 --> 0:53:25.279 interested in the DNA yet until they work out the 0:53:25.320 --> 0:53:30.040 controversies about you know, some of the you know, some 0:53:30.080 --> 0:53:31.959 of the issues that they have with that. But we're 0:53:32.040 --> 0:53:35.880 hoping that you could refer to some sort of family 0:53:35.960 --> 0:53:39.200 tree site that could help us out with her ancestry 0:53:39.200 --> 0:53:40.040 back to Africa. 0:53:40.120 --> 0:53:42.759 Well, I don't have a good answer off the top 0:53:42.800 --> 0:53:44.799 of my head, but just doing a quick search while 0:53:44.800 --> 0:53:48.160 you're talking here, I've summed upon a website called Blackpast 0:53:48.400 --> 0:53:54.000 dot org and they've got an entire page with links 0:53:54.000 --> 0:53:55.760 to just about I mean, this is the most thorough. 0:53:56.640 --> 0:53:59.360 This is so thorough, and it's got links to every 0:53:59.400 --> 0:54:03.719 single thing for African American family history resources. And it's 0:54:03.760 --> 0:54:05.719 not just their stuff. It's like they've gone out and 0:54:05.760 --> 0:54:08.839 found links to every single website that deals with this. 0:54:09.320 --> 0:54:14.280 And so Blackpast dot org Genealogy Resources is the actual 0:54:14.400 --> 0:54:17.359 site page. But I would check that out because I'm 0:54:17.360 --> 0:54:19.239 looking at this and it's got pretty much everything you 0:54:19.280 --> 0:54:22.480 can imagine when it comes to this topic. So I'll 0:54:22.480 --> 0:54:24.759 put this up on the website. Mark rich on tech 0:54:24.800 --> 0:54:27.520 dot tv. Thanks for the note on tracky. I believe 0:54:27.520 --> 0:54:29.960 that's spelled with an I. By the way, I'll take 0:54:29.960 --> 0:54:32.040 a look at that as well. Eighty eight rich one 0:54:32.080 --> 0:54:34.520 on one eighty eight seven four to two four one 0:54:34.640 --> 0:54:35.560 zero one more. 0:54:35.480 --> 0:54:36.480 Rich on Tech after this. 0:54:38.239 --> 0:54:40.959 Welcome back to rich on Tech. Rich Demiro here hanging 0:54:40.960 --> 0:54:44.160 out with you talking technology. A couple of weeks ago, 0:54:44.160 --> 0:54:46.479 I posted a picture of me eating a hot dog 0:54:47.719 --> 0:54:48.520 on social media. 0:54:48.600 --> 0:54:49.360 There was a reason. 0:54:49.920 --> 0:54:52.280 It's because I went to a place called Wiener Snitzel 0:54:52.719 --> 0:54:56.000 where they are now using AI at the drive through. 0:54:56.719 --> 0:55:00.560 Here to talk about that is Gela Fairv is the 0:55:00.600 --> 0:55:03.680 CEO of Presto. They are the folks that are putting 0:55:03.719 --> 0:55:06.960 AI in the drive through order boxes. Let's already has 0:55:06.960 --> 0:55:09.160 to say about how this is changing the way we 0:55:09.200 --> 0:55:12.680 place fast food orders. 0:55:12.680 --> 0:55:17.920 So Presto is an AI business which is creating an 0:55:17.960 --> 0:55:21.200 AI solution for the drive through for the QSR industry. 0:55:21.760 --> 0:55:25.960 So when your car pulls up currently to the speaker 0:55:26.000 --> 0:55:27.920 box in a drive through restaurant and you speak to 0:55:28.120 --> 0:55:31.840 a human through the speaker box currently working in the restaurant, 0:55:32.040 --> 0:55:34.840 we are changing that system such that you would be 0:55:34.880 --> 0:55:37.840 communicating with an AI system, which would reduce the amount 0:55:37.880 --> 0:55:40.960 of labor the restaurant leeds and can also begin to 0:55:41.000 --> 0:55:44.440 automate things such as upsell and other forms of marketing 0:55:44.480 --> 0:55:45.120 in the drive through. 0:55:46.040 --> 0:55:50.320 So how good is the AI like? Can it replace 0:55:50.400 --> 0:55:52.920 the human that's currently taking orders? 0:55:53.280 --> 0:55:56.480 And what's the vain Yeah, and in a vat majority 0:55:56.480 --> 0:56:00.160 of instances the system can do that. So we have 0:56:00.440 --> 0:56:03.480 something called a non intervention rate, and that's the industry standard. 0:56:03.480 --> 0:56:06.520 So that's the number of times that the system works 0:56:07.200 --> 0:56:10.279 or without a human having to step in, and those 0:56:10.320 --> 0:56:13.320 are already in the nineties, so in a vast majority 0:56:13.360 --> 0:56:15.600 of instances that works. Their drive through is a very 0:56:15.640 --> 0:56:19.759 complicated environment, and so on some occasions you do need 0:56:19.760 --> 0:56:21.319 the store to step in. 0:56:21.440 --> 0:56:21.840 Anyway. 0:56:22.120 --> 0:56:25.680 In terms of the advantages, I think for the our customer, 0:56:25.719 --> 0:56:29.680 so the restaurant, there are two clear advantages. One of 0:56:29.680 --> 0:56:33.840 those is the labor redistribution or replacement. So very often 0:56:33.880 --> 0:56:36.680 they're not actually removing that at that staff member, they're 0:56:36.680 --> 0:56:38.640 putting in somewhere else in the restaurant, so they could 0:56:38.640 --> 0:56:41.719 man the front counter or do other things. But that 0:56:42.040 --> 0:56:45.520 increases the labor efficiency. Then on the other side, it's 0:56:45.560 --> 0:56:48.359 the up cell, so you also get revenue increase, and 0:56:48.400 --> 0:56:51.279 that's the result of humans are actually pretty inconsistent and 0:56:51.320 --> 0:56:53.800 quite bad at upselling or saying you would you like 0:56:53.920 --> 0:56:56.440 to make that a combo? Have you tried our ice cream? 0:56:56.480 --> 0:56:59.680 For example, AI does it for awnestly every time because 0:56:59.680 --> 0:57:01.400 it's a as a system, and it can also do 0:57:01.480 --> 0:57:03.480 it in a very predictive manner, so it can collect 0:57:03.520 --> 0:57:06.120 data over the days and over the weeks to say, well, 0:57:06.160 --> 0:57:08.240 you know, last time we try to upsell this item, 0:57:08.360 --> 0:57:08.800 it worked. 0:57:08.880 --> 0:57:10.359 This one didn't, so I'm going to try this. 0:57:10.360 --> 0:57:13.120 Item a bit more So from a restaurant perspective, you 0:57:13.120 --> 0:57:15.839 get greater revenue or greater check size, and you also 0:57:15.960 --> 0:57:18.400 have more efficient or less labor costs, so you get 0:57:18.440 --> 0:57:21.800 a really significant impact for the customer as in sorry, 0:57:21.800 --> 0:57:24.640 the end of consumer. The advantage for them, I think 0:57:24.680 --> 0:57:27.600 is also the consistency of the system. So you know, 0:57:27.720 --> 0:57:29.160 very often if you pull up and you speak to 0:57:29.160 --> 0:57:30.760 a different person every day, you might get a very 0:57:30.760 --> 0:57:32.880 different experience. You might not be able to understand them, 0:57:32.880 --> 0:57:36.000 they might be a minute before they come to you. 0:57:36.000 --> 0:57:37.720 You don't get any of those issues. So we find 0:57:37.760 --> 0:57:40.880 that our customers and the end consumers are both very 0:57:40.920 --> 0:57:42.000 pro the system. 0:57:42.840 --> 0:57:45.160 And who's using this system and how tough is it 0:57:45.160 --> 0:57:45.840 to get started. 0:57:48.120 --> 0:57:50.760 In terms of the industry altogether, we are now kind 0:57:50.760 --> 0:57:52.760 of at the major roll out phase. So this is 0:57:52.800 --> 0:57:55.200 where over the last two years, a lot of large 0:57:55.280 --> 0:57:57.760 chains and medium chains have begin trialing this. They've been 0:57:57.800 --> 0:58:00.680 picking their supplies, they've been honing this systems, and they're 0:58:00.720 --> 0:58:03.320 now enrolled out. So whilst it may only be in 0:58:03.360 --> 0:58:05.880 sort of around one percent of all drive throughs at 0:58:05.880 --> 0:58:09.000 this stage, that that number is increasing very very quickly, 0:58:10.160 --> 0:58:12.760 and so you will expect to see that change quite 0:58:12.760 --> 0:58:16.240 significantly over the coming months and months and years. In 0:58:16.360 --> 0:58:19.680 terms of barriers to entry, there are very few. So 0:58:19.760 --> 0:58:22.520 the system that we install is is a very small 0:58:22.520 --> 0:58:24.760 box that we put into the speaker box and then 0:58:25.360 --> 0:58:27.400 a vast majority of it is hosted on the cloud 0:58:27.640 --> 0:58:29.960 on our end, and so there is no real barrier 0:58:30.000 --> 0:58:32.200 to who can have this and who cannot. You don't 0:58:32.200 --> 0:58:34.320 have to be McDonald's or Burger you can have this. 0:58:35.160 --> 0:58:36.920 We have a number of customers who are in the 0:58:37.040 --> 0:58:39.360 kind of what we describe as the mid market, so 0:58:39.400 --> 0:58:41.760 they can be a smaller number of stores, but they 0:58:41.800 --> 0:58:45.480 can still get the same efficiencies in a large one. 0:58:43.760 --> 0:58:45.320 To do so. 0:58:45.960 --> 0:58:48.040 You know, we saw with the automation of you know, 0:58:48.080 --> 0:58:50.560 eight hundred numbers, people just say can I have an operator? 0:58:50.920 --> 0:58:53.680 Like do you have the option of getting a human 0:58:53.720 --> 0:58:55.920 if you want one? And are people asking for that 0:58:56.080 --> 0:58:57.200 or they like this system? 0:58:57.520 --> 0:58:59.320 Yeah, So people can say can I'd like to speak 0:58:59.320 --> 0:59:01.320 to a human and they be put through to the store. 0:59:01.760 --> 0:59:06.120 It's actually very rare that they do that because the 0:59:06.240 --> 0:59:10.720 order is being taken quickly and efficiently, and people tend 0:59:10.720 --> 0:59:12.840 to want to get through the drive through quickly themselves. 0:59:12.840 --> 0:59:14.480 To go and ask for a human just makes your 0:59:14.520 --> 0:59:17.800 experience longer. And as a result, they only really do 0:59:17.880 --> 0:59:21.320 it if somebody is you know, maybe technically struggling with it. 0:59:21.400 --> 0:59:25.200 Orbit in a vast majority of instance, they don't even notice, 0:59:25.400 --> 0:59:28.120 or sometimes if they have a very specific allergy or question. 0:59:28.720 --> 0:59:31.040 In that instance, it is always important to go through 0:59:31.080 --> 0:59:32.880 to the store and ask system alos you to do that. 0:59:34.240 --> 0:59:36.880 And so how is the AI at taking orders? 0:59:38.400 --> 0:59:41.080 Yeah, it's getting it's getting better. I would say that 0:59:41.280 --> 0:59:43.640 if you'd ask me that two years ago. The technology 0:59:43.720 --> 0:59:46.560 was still pretty nascent and so it was effective, but 0:59:46.640 --> 0:59:48.680 it had, you know, lots of things that couldn't quite 0:59:48.720 --> 0:59:50.880 do it wouldn't be able to handle certain questions, or 0:59:50.920 --> 0:59:53.800 wouldn't be able to handle specials or coupons or things. 0:59:53.800 --> 0:59:56.840 But in particular over the last six months, the rate 0:59:56.920 --> 0:59:59.960 of pace of advancement has been you know, quite extraordin. 1:00:00.760 --> 1:00:03.120 You know, our system can now do things such as 1:00:04.440 --> 1:00:09.160 coupons or special offers or very complicated combos. You know, 1:00:09.240 --> 1:00:10.960 we have a menu for a client that we've just 1:00:11.040 --> 1:00:13.520 signed where I think the total number of different combinations 1:00:13.560 --> 1:00:15.920 is in the billions because their menu is so complicated 1:00:15.960 --> 1:00:18.840 and it can handle it can handle all of those things. 1:00:19.720 --> 1:00:21.880 We can also do phone ordering now, so people ring 1:00:21.960 --> 1:00:23.560 up the restaurant and say I want to place a 1:00:23.600 --> 1:00:26.160 catering order, we have the ability to handle that order 1:00:26.200 --> 1:00:29.240 as well. So there's there's very little, if anything, which 1:00:29.280 --> 1:00:31.240 can now not be done with AI that used to 1:00:31.240 --> 1:00:32.040 be done with humans. 1:00:32.960 --> 1:00:35.280 And what have you learned in this process about how 1:00:35.320 --> 1:00:38.960 people order or you know, something that you didn't really 1:00:38.960 --> 1:00:41.360 think about before and how you had to implement it. 1:00:42.760 --> 1:00:45.880 I think the complexity of the drive through is the 1:00:45.880 --> 1:00:48.080 big one, and I'm going to split that into two things. 1:00:48.240 --> 1:00:51.040 One is that there is the kind of technical complexity 1:00:51.760 --> 1:00:53.760 of the drive through. So there's so many systems that 1:00:53.800 --> 1:00:56.560 actually sit behind the scenes that people don't see. So 1:00:56.600 --> 1:00:59.560 you've got a different POS system and base station system 1:01:00.040 --> 1:01:03.080 in all of these different chains. And the menu complexity 1:01:03.120 --> 1:01:06.000 at the back end is incredibly difficult to navigate, and 1:01:06.040 --> 1:01:07.320 that's something that we have to spend a lot. 1:01:07.200 --> 1:01:07.840 Of time doing. 1:01:08.200 --> 1:01:10.200 But then on the second box, it's just the things 1:01:10.240 --> 1:01:12.880 that happen in the drive through you would just not imagine. 1:01:12.920 --> 1:01:15.560 So every drive through environment is different, and that's why 1:01:15.640 --> 1:01:18.680 it has taken us a couple of years in order 1:01:18.720 --> 1:01:20.640 to hone our system to the quality it is today. 1:01:21.000 --> 1:01:23.080 You think about some drive throughs the next to freeways, 1:01:23.120 --> 1:01:25.440 and other ones are not. Some drive throughs are in 1:01:25.560 --> 1:01:28.560 you very heavy rain areas, and other ones are not. 1:01:28.920 --> 1:01:30.960 You have people pulling up with three kids in the car, 1:01:31.040 --> 1:01:33.760 shouting every menu item you can possibly imagine. You have 1:01:33.840 --> 1:01:36.640 people ordering for the wrong restaurant they think they're at, 1:01:36.920 --> 1:01:38.720 you know, they think they're at one restaurant actually another. 1:01:39.360 --> 1:01:41.240 You have to be able to handle all of those 1:01:41.360 --> 1:01:43.520 edge cases, and so that non intervention rate that I 1:01:43.560 --> 1:01:46.440 told you has improved significantly over the last year. But 1:01:46.560 --> 1:01:48.320 a lot of those interventions used to be for stuff 1:01:48.360 --> 1:01:50.680 that you would never have dreamed of until you started doing. 1:01:51.000 --> 1:01:55.000 Getting one of these jobs an order taker, while it's imperfect, 1:01:55.040 --> 1:01:57.000 you know, it's kind of an entry level job. 1:01:57.160 --> 1:01:59.200 And you know, is that going away or are we 1:01:59.240 --> 1:02:00.800 going to have this job in the future. 1:02:02.480 --> 1:02:05.560 I think the actual taking of the order probably not. 1:02:06.480 --> 1:02:08.560 I think these systems are going to get so robust, 1:02:08.680 --> 1:02:10.800 but I don't think that that means that fewer people 1:02:10.840 --> 1:02:13.200 are going to be working usr are working for these brands. 1:02:13.280 --> 1:02:15.040 As I say, a lot of what we talk about 1:02:15.080 --> 1:02:19.080 is labor redistribution, not labor replacement. So the ability for 1:02:19.240 --> 1:02:21.960 in a very competitive environment for your brand to be 1:02:22.000 --> 1:02:24.560 more customer friendly and more effective because you've got more 1:02:24.600 --> 1:02:28.760 people doing front of counter, doing the stock, doing the cleaning, 1:02:28.800 --> 1:02:31.880 and making your overall brand more successful for the same cost. 1:02:32.240 --> 1:02:33.840 So rather than it being hey, I want to take 1:02:33.880 --> 1:02:36.000 ten percent of my wage bill, it's I want my 1:02:36.080 --> 1:02:39.120 brand to be more successful, more customer friendly, have more 1:02:39.160 --> 1:02:41.520 people on the floor for the same price that I 1:02:41.560 --> 1:02:43.560 currently am doing it, and that's what our system allows. 1:02:43.640 --> 1:02:45.920 So I don't think that this is some huge threat 1:02:45.920 --> 1:02:48.160 to jobs. I think it's just going to change the 1:02:48.160 --> 1:02:49.800 way that people interact with the driver. 1:02:50.680 --> 1:02:53.480 And finally, any hacks for the customer or anything to know, 1:02:53.600 --> 1:02:55.240 like how do you know you're talking to AI? And 1:02:55.280 --> 1:02:57.440 is there anything fun you can do with it in 1:02:57.480 --> 1:02:58.120 the drive throw? 1:02:58.960 --> 1:02:59.600 So how do you know? 1:02:59.680 --> 1:03:01.840 So it's interesting some of our customers want it to 1:03:01.880 --> 1:03:04.400 sound like a robot because they want the customer to 1:03:04.440 --> 1:03:06.160 know it's AI, because it could be quite helpful for 1:03:06.200 --> 1:03:08.520 the interaction. But we also have an option, which is 1:03:08.600 --> 1:03:11.120 human voice, which is near impossible to tell that you're 1:03:11.120 --> 1:03:14.640 speaking to to to AI in that instance, and that 1:03:14.680 --> 1:03:17.320 depends on the brand as to what they're what they're 1:03:17.360 --> 1:03:20.280 doing in terms of like cool things you can do, 1:03:20.440 --> 1:03:23.439 So asking it, you know, interesting questions is a good 1:03:23.560 --> 1:03:24.960 is a good way to is a good way to 1:03:25.000 --> 1:03:27.160 test it out and see and see what responses you get. 1:03:27.200 --> 1:03:29.320 We are working on a system at the moment, oh sorry, 1:03:29.360 --> 1:03:30.920 a program at the moment which will be to put 1:03:30.960 --> 1:03:34.200 some Easter eggs in to to this. So you know, 1:03:34.400 --> 1:03:37.400 for certain brands, we think it could be really interesting 1:03:37.400 --> 1:03:39.320 if you put on social media being like hey, next 1:03:39.360 --> 1:03:42.200 time you're ordering from the AI, say this phrase and 1:03:42.240 --> 1:03:46.040 get like a free, a free, increasing your drink size 1:03:46.080 --> 1:03:49.200 or something that we think could be hugely interesting because 1:03:49.240 --> 1:03:51.760 I think it will begin to get real social interaction 1:03:51.880 --> 1:03:54.360 going with the AI, and that's something we'll be working 1:03:54.360 --> 1:03:55.520 on in the coming weeks as well. 1:03:56.200 --> 1:03:59.800 There you have it, Geel a fare from Prestol. They 1:03:59.840 --> 1:04:03.680 are putting AI in the drive through fast food restaurant 1:04:03.840 --> 1:04:08.200 ordering windows. Fascinating how that's happening, and I guarantee you 1:04:08.240 --> 1:04:11.280 will encounter it at some point. Not every restaurant's doing it, 1:04:11.720 --> 1:04:13.440 but you know, if they can save money be more 1:04:13.480 --> 1:04:16.840 efficient and of course upsell like you heard them say, yeah, 1:04:16.840 --> 1:04:18.840 they're probably going to do it. And this kind of 1:04:18.880 --> 1:04:23.280 goes with this new report from researchers at open AI, 1:04:23.440 --> 1:04:26.720 Open Research and UPEN, which talks about the jobs that 1:04:26.760 --> 1:04:30.160 are most at risk from AI. A new report says 1:04:30.160 --> 1:04:32.600 about eighty percent of US workers could see at least 1:04:32.640 --> 1:04:35.800 ten percent of their job tasks affected by generative AI. 1:04:36.400 --> 1:04:39.480 Nearly one in five workers may see fifty percent of 1:04:39.520 --> 1:04:43.680 their tasks impacted. Researchers looked at GPT models and other 1:04:43.720 --> 1:04:48.800 generative AI capabilities, things like text coding, image generation, video generation. 1:04:50.240 --> 1:04:53.000 Impact does not necessarily mean job loss. It could mean 1:04:53.040 --> 1:04:56.680 automation of tasks, like not your entire role, so things 1:04:56.680 --> 1:05:00.440 that you might do might be automated through AI. The 1:05:00.560 --> 1:05:03.000 jobs with the highest exposure tend to be white collar, 1:05:03.080 --> 1:05:07.320 high skilled, non technical roles. But the main takeaways AI 1:05:07.440 --> 1:05:09.280 is not going to take every job, but it will 1:05:09.400 --> 1:05:11.920 change how a lot of people work. Like you'd like that, 1:05:12.760 --> 1:05:15.520 Like the CEO just said, we're not trying to get 1:05:15.640 --> 1:05:17.600 rid of jobs at the drive through, but the way 1:05:17.640 --> 1:05:19.760 people work, if they work at a fast food place, 1:05:20.000 --> 1:05:22.600 they may not be multitasking with the drive through order 1:05:22.640 --> 1:05:25.200 while they complete other tasks. They might just focus on 1:05:25.240 --> 1:05:29.880 those other tasks. But tasks, I mean this is really true. 1:05:30.080 --> 1:05:33.680 Tasks like writing emails, analyzing data, or drafting reports could 1:05:33.680 --> 1:05:36.680 be done faster or automatically. So now it's probably a 1:05:36.680 --> 1:05:38.360 good time to think about which parts of your job 1:05:38.400 --> 1:05:40.760 could be done by AI, and what you think that 1:05:40.840 --> 1:05:45.200 AI cannot do so without further ado. The jobs most 1:05:45.320 --> 1:05:51.360 impacted by AI interpreters and translators, public relations specialists, court reporters, 1:05:51.680 --> 1:06:00.000 blockchain engineers, journalists, uh oh, accountants and auditors, legal secretaries, paralegals, writers, authors, 1:05:59.720 --> 1:06:06.640 web designers, developers, market research analysis again, market research analysts again. 1:06:06.840 --> 1:06:08.520 They may not go away, but they might be the 1:06:08.520 --> 1:06:12.800 most impacted. Jobs least impacted by AI. Here we go, 1:06:14.160 --> 1:06:21.640 short order cooks, mechanics, line installers, drivers, athletes, stonemasons. 1:06:22.200 --> 1:06:23.680 I mean that's kind of a random list. 1:06:23.800 --> 1:06:25.520 I think they just looked at like, like what can 1:06:25.600 --> 1:06:27.720 we find as like the randomeest list of things that 1:06:27.800 --> 1:06:31.000 like we'll just make this report sound better that like, Okay, 1:06:31.040 --> 1:06:34.840 if you're a stone Mason, you're you're fine. I mean, athlete, 1:06:34.920 --> 1:06:37.520 I guess it's time for me to uh start hitting 1:06:37.520 --> 1:06:42.320 the gym and learn, uh learn football eight to eight 1:06:42.400 --> 1:06:44.439 rich one on one eighty eight seven four to two, 1:06:44.560 --> 1:06:46.760 four one zero one. Coming up, we're gonna talk about 1:06:46.760 --> 1:06:53.800 baseball card collecting and how tech is changing that. Welcome 1:06:53.840 --> 1:06:56.440 back to rich on Tech. Rich DeMuro here hanging out 1:06:56.440 --> 1:07:01.800 with you, talking technology eight eight eight rich one eight 1:07:01.840 --> 1:07:05.320 eight eight seven four to two four one zero one. 1:07:07.200 --> 1:07:09.320 The playlist this week is from my mom? Is this 1:07:09.600 --> 1:07:10.000 what song? 1:07:10.080 --> 1:07:10.600 Is this? Bobo? 1:07:10.720 --> 1:07:10.880 Is this? 1:07:11.720 --> 1:07:16.080 Is this Sinatra? Okay? Frank Sinatra, Frank Sinatra my way? 1:07:16.200 --> 1:07:18.680 Yeah, okay, So my wife and I on Sunday nights 1:07:18.680 --> 1:07:21.040 will do a thing called Sunday Supper and we just 1:07:21.080 --> 1:07:23.600 turn on the Frank Sinatra playlist. 1:07:24.280 --> 1:07:28.240 Yeah, it's great. Really takes you right back. Okay. 1:07:28.320 --> 1:07:30.960 Let's let's talk to Ted Man. He created an app 1:07:31.000 --> 1:07:36.840 called Collects really kind of revolutionized baseball card collecting, trading, 1:07:37.080 --> 1:07:41.680 valuing of cards. And he's calling in from Chicago today. 1:07:42.680 --> 1:07:45.959 Hey, Rich, Yeah, I'm at the National Card Show. Oh wow, 1:07:46.160 --> 1:07:50.800 in Chicago, in Rosemont, Illinois. It's it's it's quite a show. 1:07:50.880 --> 1:07:53.280 It's every year it seems to get bigger and bigger. 1:07:53.320 --> 1:07:55.880 I think this year they might hit about one hundred 1:07:55.920 --> 1:07:58.640 and fifty thousand attendees, so it is way large. It 1:07:58.720 --> 1:08:00.560 took me a minute to run out trying to find 1:08:00.560 --> 1:08:02.400 a quiet place to talk. So I'm not doing it 1:08:02.440 --> 1:08:04.880 on the show floor. But it's been it's been a 1:08:04.880 --> 1:08:07.440 really good one here. It's pretty exciting time to be 1:08:07.440 --> 1:08:08.160 a car collector. 1:08:08.400 --> 1:08:11.200 Yeah, this is huge. My kid, by the way, it's 1:08:11.240 --> 1:08:14.360 his birthday this weekend. He is a he loves cards. 1:08:14.720 --> 1:08:16.639 He pulled a like a I don't know, a couple 1:08:16.680 --> 1:08:19.080 hundred dollars card the other day. And I've gotten, of 1:08:19.120 --> 1:08:21.120 course into it because of all the raw and graded 1:08:21.160 --> 1:08:23.000 and like I know all the lingo now, but it 1:08:23.040 --> 1:08:26.280 all started with your app. Explain quickly before we get 1:08:26.280 --> 1:08:27.880 into the show, like what you came up with a 1:08:27.880 --> 1:08:28.599 couple of years ago. 1:08:29.120 --> 1:08:31.519 I don't know whether to say, you know, you're welcome 1:08:31.640 --> 1:08:34.400 or I'm sorry. Yeah, yeah, how many parents have told 1:08:34.400 --> 1:08:36.040 me that, Like now they're getting back into it, The 1:08:36.120 --> 1:08:38.280 kids are getting into it, and you know, it's a 1:08:38.680 --> 1:08:40.639 it's a kind of a double edged sword, but it's fun. 1:08:40.760 --> 1:08:44.320 It's that one's just for sure. So just to catch 1:08:44.320 --> 1:08:46.679 you up on like what's happened since we last talked, 1:08:46.680 --> 1:08:48.840 I mean I have you to thank for this, by 1:08:48.840 --> 1:08:51.320 the way, I mean I probably have had, you know, 1:08:51.400 --> 1:08:53.040 three dozen people come up to me at the show 1:08:53.080 --> 1:08:55.360 saying that I always ask how did you hear about 1:08:55.360 --> 1:08:57.320 the Apple, like from a friend or from social media 1:08:57.400 --> 1:08:59.640 or whatever, and they and so many people tell me 1:08:59.680 --> 1:09:03.000 they heard about it from you. Wow. Really, your your 1:09:03.040 --> 1:09:06.160 reach is expansive, and whether it's on the radio or 1:09:06.160 --> 1:09:08.080 on the TV. I can't thank you enough for kind 1:09:08.080 --> 1:09:10.080 of help and spread the word. Early on Amazing, we 1:09:10.200 --> 1:09:13.360 learned about three and a half million users who scan 1:09:13.560 --> 1:09:16.439 get this rich two million cards every day. 1:09:16.640 --> 1:09:19.280 Oh wow, into the app. That is incredible. 1:09:20.040 --> 1:09:22.160 Yeah, I thought I would. I would call in just 1:09:22.200 --> 1:09:24.800 to share because I I love listening to your show, 1:09:24.920 --> 1:09:26.760 like you were on my mind, not just because people 1:09:26.800 --> 1:09:28.880 were telling me they heard about the app from you, 1:09:28.920 --> 1:09:31.040 but also because I have it on my calendar. I 1:09:31.080 --> 1:09:33.680 try to listen every week. I knew this today I 1:09:33.720 --> 1:09:34.920 was going to be at the show, but I h 1:09:36.040 --> 1:09:37.840 I pinged you just because I thought it would be 1:09:37.920 --> 1:09:39.519 kind of fun to share some of the technology that 1:09:39.560 --> 1:09:41.839 I'm seeing. We've seeing a lot of cool tech stories 1:09:41.880 --> 1:09:43.960 here and I thought maybe it'd be fun to share 1:09:43.960 --> 1:09:46.920 with your audience some of the not the collect story, 1:09:46.960 --> 1:09:48.519 which you've already shared, but like some of the other 1:09:48.720 --> 1:09:50.120 tech that we're seeing here at the show. 1:09:50.240 --> 1:09:51.880 Yeah, well, let me just I know, because people are 1:09:51.920 --> 1:09:53.439 going to want to download the app if they haven't 1:09:53.520 --> 1:09:53.800 used it. 1:09:53.880 --> 1:09:58.479 It's called COO l l X. That's what you search right, collects. 1:09:58.160 --> 1:10:01.639 Yep I phone Android, totally free app. Take a picture 1:10:01.640 --> 1:10:04.400 of any trading card, It'll identify it, you get the 1:10:04.520 --> 1:10:07.200 value and under a second and then you can build 1:10:07.240 --> 1:10:11.280 your collection. And we have a marketplace. Now. Marketplace is booming. 1:10:11.520 --> 1:10:14.080 It has been growing steadily and I think it's really 1:10:14.200 --> 1:10:16.080 kind of become a place that people look to buy 1:10:16.080 --> 1:10:18.519 cards every bit as much, if not more than eBay. 1:10:18.840 --> 1:10:21.439 Wow, that's wild. So what's happening at the show? What 1:10:21.479 --> 1:10:23.599 are some of the neat things you're seeing there? 1:10:24.600 --> 1:10:26.720 So there were like sort of three text stories I 1:10:26.720 --> 1:10:28.479 was thinking about, like what are the most interesting kind 1:10:28.479 --> 1:10:32.280 of trends? And the first is is live live selling. 1:10:33.760 --> 1:10:36.800 So are you have you ever been on whatnot or 1:10:36.840 --> 1:10:38.600 any of similar platforms. 1:10:38.760 --> 1:10:42.439 Yes, I did a segment with them, and it's wild. 1:10:42.600 --> 1:10:44.679 I mean, I'm not I don't do it personally, but yeah, 1:10:44.680 --> 1:10:46.880 I'm familiar with the idea. It's like QVC for like 1:10:46.920 --> 1:10:49.160 a you know, anyone can do it from their phone 1:10:49.200 --> 1:10:50.960 basically exactly. 1:10:51.200 --> 1:10:53.920 So, I mean it has become such a big part 1:10:53.920 --> 1:10:57.519 of the hobby. There is probably maybe a fifth of 1:10:57.600 --> 1:10:59.160 the show floor here and it's a big it's a 1:10:59.160 --> 1:11:04.000 big show all dedicated to to what Not streamers. Breakers. 1:11:04.720 --> 1:11:10.120 Braking is when you basically buy usually high end trading 1:11:10.160 --> 1:11:13.120 card product like like boxes for like a thousand dollars 1:11:13.160 --> 1:11:15.559 and rather than the most average shows that I'm going 1:11:15.560 --> 1:11:17.040 to spend a thousand dollars on the box, but they'll 1:11:17.080 --> 1:11:19.360 sell shares, you know, so you can buy your team 1:11:19.840 --> 1:11:21.920 for instead of a thousand dollars for maybe for like 1:11:21.960 --> 1:11:24.280 fifty bucks, and then you get all the cards from 1:11:24.320 --> 1:11:26.559 that team. So that's become a huge part of the 1:11:27.040 --> 1:11:28.679 of the of the space and the floor. It's really 1:11:28.680 --> 1:11:31.200 fun and exciting. We're right next to all these breakers 1:11:31.240 --> 1:11:34.519 and they are constantly ripping open all these packs and 1:11:34.600 --> 1:11:37.479 finding really big heads. We did a couple of breaks, actually, 1:11:37.479 --> 1:11:41.200 we did giveaways on Whatnot my team and pulled some 1:11:41.320 --> 1:11:45.320 loola like a Webby number to five. Yeah, yesterday, it 1:11:45.400 --> 1:11:49.040 was a big card, maybe a thousand dollars card and yeah, 1:11:49.120 --> 1:11:52.439 it's super fun. So that's one. You know, it's not 1:11:52.680 --> 1:11:55.640 just what not to. By the way, You've got Fanatics 1:11:55.920 --> 1:11:59.080 has a live streaming platform called Fanatics Live. You've also 1:11:59.120 --> 1:12:01.920 got Walmart believe it or not, and eBay all getting 1:12:01.960 --> 1:12:02.840 into the live selling. 1:12:03.080 --> 1:12:04.280 Oh wow, Walmart too. 1:12:04.360 --> 1:12:04.599 Huh. 1:12:05.439 --> 1:12:08.200 Yeah. I kind of like it because it I used 1:12:08.200 --> 1:12:10.400 to go to auctions with my parents, and to me, 1:12:11.080 --> 1:12:12.559 you know, there was always you know, as a kid, 1:12:12.520 --> 1:12:14.720 there's always like an auctioneer. There's always a person kind 1:12:14.720 --> 1:12:18.000 of like pitching and selling this stuff, you know, like 1:12:18.040 --> 1:12:21.679 you know, the rapid fire like you know, auctioneer like ease. Yeah, 1:12:21.720 --> 1:12:23.320 And I kind of like it because it feels to 1:12:23.360 --> 1:12:26.000 me more like like what an auction was always supposed 1:12:26.000 --> 1:12:29.200 to be. So I think it's a really fun experience. Okay, 1:12:29.479 --> 1:12:30.920 dangerously addictive. 1:12:30.760 --> 1:12:32.479 Yes, yes. And people. 1:12:32.560 --> 1:12:34.360 I mean we we sat through there was like a 1:12:34.400 --> 1:12:36.880 sneaker place that was selling on whatnot and they sold 1:12:36.960 --> 1:12:39.000 I think, like I think it was like ten thousand 1:12:39.040 --> 1:12:41.599 dollars worth of shoes in like a couple of minutes, 1:12:41.640 --> 1:12:42.639 like eight minutes or something. 1:12:42.920 --> 1:12:43.759 It was pretty wild. 1:12:44.320 --> 1:12:47.639 It's nutty. So right, breakers are like one hundred million 1:12:47.680 --> 1:12:48.160 dollar business. 1:12:48.200 --> 1:12:50.479 I've got about a minute left. So what what else 1:12:50.479 --> 1:12:51.080 are you seeing there? 1:12:51.080 --> 1:12:53.080 Tech wise? You said three stories? What not live? 1:12:53.200 --> 1:12:55.439 Yeah? Two other I'll be quick. The other one is 1:12:55.520 --> 1:12:58.080 digital repacks. So one of the things that you were 1:12:58.080 --> 1:12:59.840 talking about grading cards. One of the things that's become 1:12:59.840 --> 1:13:03.840 really popular is people will buy like a graded card 1:13:03.960 --> 1:13:06.640 kind of like in a like in a box and 1:13:06.680 --> 1:13:08.400 then you basically rip it open like you would but 1:13:08.479 --> 1:13:11.639 rip over a pack of cards. So that's become like huge. 1:13:11.680 --> 1:13:14.160 There's companies like Derek Jeter start a one called Arena 1:13:14.200 --> 1:13:17.800 Club that does that courtyard. So I think that's really interesting. 1:13:18.680 --> 1:13:20.960 And you know, I think definitely a trend that I'm 1:13:20.960 --> 1:13:23.760 seeing in the last one is AI, right, so now 1:13:23.800 --> 1:13:26.519 you're seeing I mean not just like collectyle visual search 1:13:26.600 --> 1:13:29.719 eye that you see. There are a few few tools 1:13:29.760 --> 1:13:32.120 now for like pricing AI. So you can figure out 1:13:32.160 --> 1:13:34.479 before you go buy a box of cards at your 1:13:34.479 --> 1:13:36.439 local hobby shop, and you can hop onto a site 1:13:36.439 --> 1:13:39.360 like wax sat and basically say is this the best 1:13:39.360 --> 1:13:40.679 price in Yeah. 1:13:40.800 --> 1:13:41.639 I got got to run. 1:13:41.680 --> 1:13:43.840 Hang on one second, we'll go to break Well, we'll 1:13:43.840 --> 1:13:48.880 be back after this. Welcome back to rich On tech 1:13:48.960 --> 1:13:51.880 Rich Demiro here hanging out with you talking technology. What 1:13:52.040 --> 1:13:55.280 a fruitful show so far. We've done a lot here. 1:13:56.080 --> 1:13:59.000 We've still got a little bit to go here, and 1:13:59.080 --> 1:14:00.600 it could go on forever. I mean, we could just 1:14:00.640 --> 1:14:00.880 do this. 1:14:00.960 --> 1:14:01.160 I know. 1:14:01.200 --> 1:14:05.639 Bobo said he'll stay all day, so he said fine. 1:14:05.320 --> 1:14:08.160 Rich Rich on tech dot tv is the website to 1:14:08.160 --> 1:14:09.680 go to if you want links to anything that I 1:14:09.760 --> 1:14:13.360 mentioned here in the break. I'm slowly but surely switching 1:14:13.360 --> 1:14:17.320 over my two factor authentication codes to this new Proton 1:14:17.400 --> 1:14:20.040 Authenticator app. So if you are looking for a new 1:14:20.120 --> 1:14:23.320 authentication app, so far, I've found no flaws in this one. 1:14:24.080 --> 1:14:26.160 It seems to be really good. Hit all the things 1:14:26.160 --> 1:14:28.320 that I want in a good app. So check that out. 1:14:29.240 --> 1:14:31.240 Let's see we've got people I've been waiting on hold 1:14:31.280 --> 1:14:33.360 for extremely long time. 1:14:33.439 --> 1:14:36.280 Let's go to line four. Paul and Columbus. You're on 1:14:36.360 --> 1:14:36.760 with Rich. 1:14:37.840 --> 1:14:40.599 Hey, Rich, thanks for taking the call in good playlist 1:14:40.680 --> 1:14:41.679 from your mom there. 1:14:41.760 --> 1:14:44.639 Oh see, every time people seem to like it. Okay, 1:14:44.680 --> 1:14:45.479 what can I help you with? 1:14:45.680 --> 1:14:45.880 Oh? 1:14:46.520 --> 1:14:49.919 Probably more in my age range than yours, but anyway, 1:14:50.439 --> 1:14:52.840 I'll try to make a simple question and I can 1:14:52.880 --> 1:14:57.120 get more details. That's needed. Some apps when you're awaiting 1:14:57.200 --> 1:15:03.439 your home Wi Fi use to cellular data. Other ones 1:15:03.680 --> 1:15:08.400 require me to have a hotspot. Why and can you 1:15:08.760 --> 1:15:12.800 any there a third party software that could direct it otherwise. 1:15:13.720 --> 1:15:18.720 I I'm trying to so what apps require like a 1:15:18.760 --> 1:15:21.519 hot spot versus the cellular data because I haven't really 1:15:21.560 --> 1:15:22.040 run into that. 1:15:22.080 --> 1:15:24.400 I know that some apps want, you know. 1:15:24.439 --> 1:15:28.000 Sort of a better data connection, and so they'll have 1:15:28.040 --> 1:15:30.000 like an option that says, you know, only use Wi 1:15:30.000 --> 1:15:30.840 Fi by the fall. 1:15:31.280 --> 1:15:33.480 But what do you mean by that? Which apps specifically? 1:15:33.560 --> 1:15:38.360 Okay, Well, for example, I'm using the metaglasses. I'm visually 1:15:38.360 --> 1:15:41.400 impaired using the metaglasses, and they do really nice job 1:15:41.439 --> 1:15:44.439 and there's no you don't need a you know, a 1:15:44.439 --> 1:15:47.280 special connection or hot spot. It will just work with 1:15:47.360 --> 1:15:51.720 your cellular data. There's another brand that's coming out that 1:15:51.840 --> 1:15:54.400 it looks very good, specifically made for people. It's this 1:15:55.040 --> 1:16:00.920 vision problem and they use they use them a form 1:16:01.200 --> 1:16:04.240 that you have to use a hot spot to get 1:16:05.360 --> 1:16:07.280 that while you're away from your Wi Fi. 1:16:08.720 --> 1:16:13.080 Interesting, Okay, so I think the the reason for that 1:16:13.280 --> 1:16:16.240 is probably the data needs of that device. That's the 1:16:16.280 --> 1:16:20.320 only thing I can imagine that they because it's doing something, 1:16:20.360 --> 1:16:22.639 maybe it's doing something in real time, or it's it's 1:16:22.680 --> 1:16:25.160 pulling some sort of database, and it needs just what 1:16:25.200 --> 1:16:27.639 I would call like a you know, a fat connection 1:16:27.720 --> 1:16:30.120 to the internet, you know, like a bigger connection that 1:16:30.120 --> 1:16:34.080 that sort of can handle more data at once versus 1:16:34.520 --> 1:16:37.720 traditional cellular. But the thing is that's interesting is that 1:16:37.800 --> 1:16:41.559 traditional cellular has gotten so good that it's really not 1:16:41.720 --> 1:16:42.320 an issue. 1:16:42.360 --> 1:16:43.559 Like I go through all my apps. 1:16:43.600 --> 1:16:45.240 The first thing I do when I set up a 1:16:45.240 --> 1:16:47.600 new phone, you know, I test all these phones, is 1:16:47.640 --> 1:16:50.240 I just go through all the apps like Spotify, Netflix, 1:16:50.280 --> 1:16:52.960 this and that they all default to wanting to just 1:16:53.000 --> 1:16:55.720 download on Wi Fi. I'm like, no, my cellular's great, Like, 1:16:55.800 --> 1:16:58.880 go ahead, use as much data as you want. So 1:16:58.920 --> 1:17:00.519 that's the only thing I can think of, is that's 1:17:00.520 --> 1:17:04.280 a specific need of that app. Are you on iPhone 1:17:04.360 --> 1:17:08.680 or Android? Okay, I was gonna say so. For iPhone, 1:17:09.160 --> 1:17:12.920 there's really not a way to control the data that 1:17:12.960 --> 1:17:15.080 the apps use, Like there's not a way to like 1:17:15.439 --> 1:17:18.000 that I know of too easily unless it's in the 1:17:18.080 --> 1:17:20.960 app settings. There's not really a way to sort of 1:17:21.000 --> 1:17:23.160 command what that app does with data. 1:17:23.520 --> 1:17:23.720 I know. 1:17:23.800 --> 1:17:26.400 On Android, there's an app that I can't think of off 1:17:26.280 --> 1:17:30.040 the top of my head. But it's an app. Oh gosh, 1:17:30.240 --> 1:17:32.240 I gotta find it. But it's an app that lets 1:17:32.280 --> 1:17:36.559 you kind of change how other apps can use data. 1:17:36.680 --> 1:17:38.320 Like you can go in there and say, I only 1:17:38.360 --> 1:17:40.519 want my kindle to use Wi Fi, I only want 1:17:40.520 --> 1:17:42.559 my kindle to use Cellular, And you can do it 1:17:42.600 --> 1:17:44.960 for a case by case basis for any app, even 1:17:45.000 --> 1:17:49.080 if the app itself doesn't allow it. So I guess 1:17:49.160 --> 1:17:51.800 the long answer to your question is that I have 1:17:51.880 --> 1:17:54.599 not really seen that in a big way, but that's 1:17:54.640 --> 1:17:57.000 the only kind of solution I can think of. 1:17:57.400 --> 1:17:58.280 If you want to send. 1:17:58.160 --> 1:18:01.160 Me an email with the name of the actual product, 1:18:01.200 --> 1:18:02.680 I can look into it a little bit more and 1:18:02.720 --> 1:18:04.679 see like what their reasoning is and I can maybe 1:18:04.680 --> 1:18:05.320 even reach. 1:18:05.160 --> 1:18:06.639 Out to them. 1:18:06.880 --> 1:18:08.360 So if you want to do that, you know the 1:18:08.360 --> 1:18:11.280 email address it's you can just send it to hello 1:18:11.320 --> 1:18:13.439 at rich on tech dot TV and that will get 1:18:13.439 --> 1:18:16.160 it to you or get it to me. Paul, Thanks 1:18:16.200 --> 1:18:19.120 for the question today. I appreciate you calling in from Columbus. 1:18:19.200 --> 1:18:20.640 Let's go to ka. 1:18:20.880 --> 1:18:24.759 Kay has also been waiting for a long time here 1:18:24.800 --> 1:18:27.760 in Sherman Oaks, Okay, you're on with Rich. 1:18:28.640 --> 1:18:32.120 Oh Rich, thank you so much worse the wait definitely. 1:18:31.840 --> 1:18:33.679 Well, we don't have the answer, yes, so don't don't 1:18:33.680 --> 1:18:34.640 say that prematurely. 1:18:35.320 --> 1:18:37.960 Okay, fair, No, what can. 1:18:37.840 --> 1:18:38.360 I help you with? 1:18:39.479 --> 1:18:44.560 Well, I did. I have an Android A fifteen, okay, Samsung, 1:18:44.680 --> 1:18:47.839 and I'm really happy with it. I did my first 1:18:48.200 --> 1:18:52.920 update about six or seven days ago. And after I 1:18:52.960 --> 1:18:55.760 did the update, which I believe it's called you I 1:18:56.280 --> 1:18:57.360 seven point zero. 1:18:57.680 --> 1:19:01.200 Yes, okay, it recons figured my phone, and I know 1:19:01.280 --> 1:19:05.600 that that happens when people do updates, but to the 1:19:05.720 --> 1:19:08.919 detriment of my ability to use the phone. 1:19:09.000 --> 1:19:12.920 So I have many windows. When I load Google Chrome, 1:19:13.240 --> 1:19:17.360 the windows aren't completely websites aren't completely loading. There's a 1:19:17.400 --> 1:19:23.200 lot of blank spots. I have been trying to troubleshoot myself, 1:19:23.439 --> 1:19:26.960 just researching, but I can. I haven't found it, so 1:19:27.040 --> 1:19:29.960 I defer to your expertise. I definitely need help. I 1:19:30.000 --> 1:19:33.360 don't it seems to be an extension issue, but I 1:19:33.400 --> 1:19:34.360 don't know for certain. 1:19:34.560 --> 1:19:34.840 Okay. 1:19:34.840 --> 1:19:37.240 So you updated to the one UI seven, which is 1:19:37.800 --> 1:19:39.799 you know, almost their latest. 1:19:39.840 --> 1:19:40.000 One. 1:19:40.080 --> 1:19:42.680 UI eight is Samsung's newest, but only a couple a 1:19:42.760 --> 1:19:45.759 handful of phones have that. So you got a pretty 1:19:45.840 --> 1:19:48.800 major software update with one UI seven. Did this add 1:19:48.840 --> 1:19:50.320 any AI features to your phone? 1:19:50.400 --> 1:19:50.560 Or no? 1:19:51.439 --> 1:19:51.840 It did? 1:19:51.880 --> 1:19:55.920 And I don't. I'm very I'm tech friendly, but I 1:19:56.000 --> 1:20:00.799 really don't want AI chat. It did load Google Gemini 1:20:01.160 --> 1:20:03.920 very I can't. I haven't. I would like to not 1:20:04.040 --> 1:20:04.680 have it on the. 1:20:05.360 --> 1:20:06.800 Well, I don't know if you can go back on that. 1:20:06.840 --> 1:20:08.720 I know that's kind of tricky, but there is a 1:20:08.760 --> 1:20:13.240 setting in Galaxy AI in your settings. There's now what 1:20:13.320 --> 1:20:15.679 I recommend. Typically when you get a big software update. 1:20:15.680 --> 1:20:18.160 You said you're tech friendly, So what I like to do? 1:20:18.200 --> 1:20:19.400 And I said, I like to do this on my 1:20:19.439 --> 1:20:21.800 Friday or Saturday nights instead of going out hanging out 1:20:21.840 --> 1:20:24.080 with friends. I like to go through the settings on 1:20:24.160 --> 1:20:26.639 my smartphone and just kind of see all the different 1:20:26.640 --> 1:20:30.559 options I have. Right, I'm kind of joking, but I 1:20:30.600 --> 1:20:32.719 do like to do this. Maybe you're not joking. 1:20:33.560 --> 1:20:34.320 I'm not doing it on a. 1:20:34.320 --> 1:20:36.000 Friday or Saturday night, but you know what I mean, like, just, 1:20:36.280 --> 1:20:38.559 you know, take some time to go through all the 1:20:38.600 --> 1:20:41.519 new options you have, because there are a lot, but 1:20:41.680 --> 1:20:45.400 specifically with Galaxy AI, there is an option under your 1:20:45.400 --> 1:20:49.879 settings under Galaxy AI to process data only on device, 1:20:50.439 --> 1:20:52.599 and that means it's only going to do the things 1:20:52.880 --> 1:20:55.439 that it can do without pinging the internet, So that 1:20:55.479 --> 1:20:58.280 will actually kind of limit some of the AI features 1:20:58.280 --> 1:21:01.120 on that device. That's number one. When it comes to Chrome. 1:21:02.000 --> 1:21:03.519 It sounds to me when you say, what do you 1:21:03.520 --> 1:21:05.800 mean by extension? What do you have installed in there? 1:21:05.800 --> 1:21:07.759 That's that could be interfering with Chrome? 1:21:08.439 --> 1:21:14.000 I don't know, And let me just I'm I'm user friendly. 1:21:14.200 --> 1:21:15.280 I'm not tech savvy. 1:21:15.400 --> 1:21:16.280 Okay, God, that's. 1:21:16.160 --> 1:21:20.080 An important correction. Yeah, Okay, So when I the Windows 1:21:20.080 --> 1:21:24.040 don't load since I did the update, they don't load completely. 1:21:24.479 --> 1:21:27.400 Pictures prompts with the little where it has a lot 1:21:27.439 --> 1:21:31.519 of like pre configured questions and you can tap the arrow, 1:21:31.960 --> 1:21:33.080 everything's frozen. 1:21:33.240 --> 1:21:36.839 Okay, So it's all kind of messed up on Chrome specifically. Okay, 1:21:36.920 --> 1:21:39.679 So have you gone through and have you made sure 1:21:39.760 --> 1:21:42.720 all your apps are updated after you did the software update? Like, 1:21:42.760 --> 1:21:44.519 did you go into Google Play and make sure all 1:21:44.520 --> 1:21:45.519 your apps are up to date? 1:21:46.400 --> 1:21:50.120 I don't even use google Play. I only use I 1:21:50.760 --> 1:21:55.519 use the least amount of permissions I did. I have 1:21:55.680 --> 1:21:58.200 gone through everything as much as I know how, and 1:21:58.280 --> 1:22:04.200 I've repeatedly gone through settings within the apps settings, you 1:22:04.240 --> 1:22:08.720 know internally apps on the phone, and then actually settings 1:22:08.760 --> 1:22:13.719 through Chrome Live. Let's say, does that answer your question? 1:22:13.800 --> 1:22:15.640 Okay, so yeah, So what I would do is I 1:22:15.680 --> 1:22:18.040 would open up Google Play. I know you don't have 1:22:18.080 --> 1:22:19.880 to install anything new, but I want to make sure 1:22:19.920 --> 1:22:21.720 that all your apps are updated. So there's a couple 1:22:21.720 --> 1:22:24.439 of things I'd like you to do. Number one and 1:22:24.479 --> 1:22:26.000 I'll put this all in the show notes. You don't 1:22:26.000 --> 1:22:27.559 have to like write it all down. But number one, 1:22:27.600 --> 1:22:30.479 go into Google Play and you know, you got to 1:22:30.520 --> 1:22:33.080 tap your profile in the upper right hand corner. It 1:22:33.120 --> 1:22:36.680 says manage apps and Devices, and then it says overview 1:22:36.800 --> 1:22:39.800 apps up to date, or you can say you can 1:22:39.840 --> 1:22:42.080 tap that and say check for app updates. That's the 1:22:42.200 --> 1:22:43.600 number one thing you have to do is check for 1:22:43.640 --> 1:22:46.160 your app updates. Make sure that Chrome is on the 1:22:46.200 --> 1:22:48.479 latest version, because you might be running an old version 1:22:48.479 --> 1:22:51.040 of Chrome now with a new operating system. They might 1:22:51.040 --> 1:22:54.120 be competing with each other and something's going wrong. That's 1:22:54.200 --> 1:22:57.679 number one. Number two, then you have to go into 1:22:57.880 --> 1:23:02.200 what's called the Galaxy Store, and this is Samsung's own 1:23:03.000 --> 1:23:06.479 app updates. And so if you go into your apps 1:23:06.479 --> 1:23:10.760 your list of apps, and you type store. You can 1:23:10.800 --> 1:23:14.719 find the Galaxy Store and this is Samsung's own version 1:23:14.800 --> 1:23:16.920 of Google Play. And you go to the menu there 1:23:17.320 --> 1:23:19.920 and it says updates. You tap that, and then you 1:23:19.960 --> 1:23:22.840 tap update all and that will update all your Samsung apps. 1:23:22.840 --> 1:23:24.679 So again we're just getting your phone to a place 1:23:24.920 --> 1:23:26.680 where everything is up to date and good to go. 1:23:27.240 --> 1:23:30.439 Then I would restart your phone. That's fine. The other 1:23:30.479 --> 1:23:33.519 thing I would do on this is go into your Settings. 1:23:33.560 --> 1:23:34.960 I know this sounds like a lot, but it's stuff 1:23:35.000 --> 1:23:36.040 I do all the time, and I'll put it in 1:23:36.120 --> 1:23:37.880 the notes, so it's not a big deal. Then you 1:23:37.920 --> 1:23:40.280 want to go into your Security and Privacy and then 1:23:40.280 --> 1:23:43.240 it says updates and there's a Google Play system update. 1:23:43.560 --> 1:23:45.680 I want you to check for an update there and 1:23:45.760 --> 1:23:47.000 install that my phone. 1:23:47.040 --> 1:23:49.200 I just did it. It says your device needs to restart 1:23:49.240 --> 1:23:50.639 to complete the update. Do that. 1:23:51.520 --> 1:23:54.360 Then I want you to go into Chrome. Tap the 1:23:55.120 --> 1:23:57.679 menu bar the three dots in the up right hand corner, 1:23:58.080 --> 1:24:00.960 and where it says delete browsing data. I would like 1:24:01.040 --> 1:24:04.960 you to delete probably all of your data and that 1:24:05.000 --> 1:24:08.160 has done okay. That you've done okay, and that still 1:24:08.160 --> 1:24:10.760 didn't fix it, No, And did you do that for 1:24:10.800 --> 1:24:12.519 all time or did you do it for just like 1:24:12.640 --> 1:24:13.439 fifteen minutes. 1:24:14.000 --> 1:24:17.519 I've done it many times. All the help servers say 1:24:17.800 --> 1:24:21.080 to do that, okay, And I want to confirm something 1:24:21.080 --> 1:24:24.759 with you, yeah, when you I don't have any apps 1:24:24.760 --> 1:24:29.840 that I go into to you right other than like okay, 1:24:29.920 --> 1:24:32.840 Chrome and Google. But I'm not signed into anything. 1:24:33.000 --> 1:24:35.760 Oh you're not signed into even on an Android phone. 1:24:35.760 --> 1:24:39.400 You didn't sign in? Interesting, okay, Well, so I don't use. 1:24:39.320 --> 1:24:45.800 Any services, only Chrome, Google, incognito. I used only search, 1:24:46.040 --> 1:24:47.080 very very basic. 1:24:47.280 --> 1:24:48.639 And are you when you're okay? 1:24:48.720 --> 1:24:51.280 The only other thing since you've cleared that activity, It 1:24:51.320 --> 1:24:54.200 could be that clearing the activity on Chrome could be 1:24:54.240 --> 1:24:56.800 making these websites take longer to load. That could be 1:24:56.840 --> 1:24:59.640 the other thing that's happening here, So maybe put the 1:24:59.640 --> 1:25:02.080 brakes on that. Try to load these websites one more time. 1:25:02.120 --> 1:25:04.120 You can always pull down on a website when you're 1:25:04.160 --> 1:25:06.880 in Chrome to reload the page. So try that and 1:25:06.920 --> 1:25:10.120 see if things pop up. Eighty eight rich one oh 1:25:10.200 --> 1:25:14.040 one eighty eight seven four to two four one zero one. 1:25:15.160 --> 1:25:17.680 Welcome back to rich On Tech. Let's get right to 1:25:18.080 --> 1:25:20.400 uh Nate in Florida. 1:25:21.320 --> 1:25:21.559 Nate. 1:25:21.600 --> 1:25:22.559 You're on with rich. 1:25:24.040 --> 1:25:24.320 Ty. 1:25:25.080 --> 1:25:29.000 I want to ask, what do you think of the 1:25:29.120 --> 1:25:31.400 new Nintendo Switch two? 1:25:32.120 --> 1:25:33.040 Oh, good question. 1:25:33.800 --> 1:25:36.320 Uh well, I think it's great, but I mean there 1:25:36.320 --> 1:25:39.080 are some caveats to that, so it really depends on 1:25:39.320 --> 1:25:43.400 whether you need to upgrade or not. So so I'll 1:25:43.400 --> 1:25:45.680 just give you kind of my quick review. But you know, 1:25:45.720 --> 1:25:47.840 this thing is selling very very well. 1:25:48.960 --> 1:25:49.360 It was. 1:25:49.800 --> 1:25:52.080 It's it's available pretty much. I think you can get 1:25:52.080 --> 1:25:55.360 it at this point, like pretty widely. But it builds 1:25:55.400 --> 1:25:58.920 on I think what made the original popular, which is portability, flexibility. 1:25:58.960 --> 1:26:00.920 It's got a lot of games you can already play, 1:26:01.479 --> 1:26:05.639 including some new ones. The screen is bigger, the unit 1:26:05.800 --> 1:26:10.080 overall is much bigger, still pretty easy to hold. I 1:26:10.080 --> 1:26:13.120 think the biggest improvement is really the way the controllers attach. 1:26:13.880 --> 1:26:18.520 They're now attaching magnetically instead of kind of this slide mechanism, 1:26:18.880 --> 1:26:20.800 and the old way you can actually slide things in 1:26:20.840 --> 1:26:23.320 wrong and it was a pain to detach it. Now 1:26:23.360 --> 1:26:26.280 you can't slide things in wrong. It's much easier, much simpler. 1:26:27.160 --> 1:26:28.680 The DOC, I think is better. I had a lot 1:26:28.720 --> 1:26:30.840 of problems with the old DOC. This one seems to 1:26:30.880 --> 1:26:34.640 be better performing. It also lets you play on your 1:26:34.680 --> 1:26:37.479 TV and up to four K. The device itself is 1:26:37.479 --> 1:26:40.680 sort of HD on the go. You can even use 1:26:40.720 --> 1:26:43.120 the controllers as a mouse if you want so certain 1:26:43.160 --> 1:26:46.200 games take advantage of that. And then just overall everything 1:26:46.240 --> 1:26:49.600 has kind of improved. Better graphics, better sound, better haptics, 1:26:49.960 --> 1:26:53.360 the software is faster. Digital game sharing I think, is 1:26:53.479 --> 1:26:56.000 much easier at this point, and plus you've got this 1:26:56.080 --> 1:26:58.840 new game chat feature which lets you voice chat while 1:26:58.840 --> 1:27:02.000 you're playing. Plus there's even support for cameras. 1:27:02.600 --> 1:27:03.599 So I think the. 1:27:03.520 --> 1:27:07.000 Biggest downside that we've identified is the battery life, So 1:27:07.200 --> 1:27:09.200 depending on how much you play, you might not get 1:27:09.240 --> 1:27:11.280 as much battery life as you did before. 1:27:12.360 --> 1:27:12.880 And the price. 1:27:12.960 --> 1:27:15.639 It's expensive four hundred and fifty dollars or five hundred 1:27:15.640 --> 1:27:18.160 dollars bundled with the new Mario Kart game. And I 1:27:18.160 --> 1:27:20.120 think that's the other thing that was a little bit 1:27:20.200 --> 1:27:23.200 lacking was like a title that like a must have title. 1:27:23.680 --> 1:27:27.960 Donkey Kong Bonanza has come out, which is it's really fun. 1:27:28.000 --> 1:27:30.520 I mean I've played it. It's like you're just bashing 1:27:30.880 --> 1:27:33.160 rocks the whole time. I mean it's like you could 1:27:33.160 --> 1:27:36.439 play that thing forever. But people are really really enjoying 1:27:36.439 --> 1:27:39.840 that game. So the bottom line is do you need 1:27:39.960 --> 1:27:42.360 a new console? Like is your old console doing what 1:27:42.400 --> 1:27:45.720 you need? If so, then you probably don't need to upgrade. 1:27:45.800 --> 1:27:47.840 But if you've been thinking about, you know, the way 1:27:47.880 --> 1:27:50.920 the controllers attach, maybe the screen is a little too 1:27:50.960 --> 1:27:54.280 small for you, the doc isn't working properly. You want 1:27:54.280 --> 1:27:57.120 things to be faster, better graphics than I think, or 1:27:57.160 --> 1:27:58.960 you want that game chat feature. I think that the 1:27:59.400 --> 1:28:02.519 switch to a really nice upgrade. This is obviously going 1:28:02.560 --> 1:28:05.640 to be a very very hot product for the holidays. 1:28:06.160 --> 1:28:09.320 I think it's gotten nothing but good reviews. But again 1:28:09.760 --> 1:28:11.760 it's one of those things where do you need it 1:28:11.960 --> 1:28:14.200 do you not need it? The people that need it 1:28:14.320 --> 1:28:16.160 or want it, they already know that and they've already 1:28:16.160 --> 1:28:18.160 gotten it. It's the rest of the folks that are 1:28:18.200 --> 1:28:20.599 sort of like, Okay, wait, what advantage do I get 1:28:20.640 --> 1:28:24.400 from this? And hopefully those that mini review I just 1:28:24.439 --> 1:28:26.880 gave you helps you determine that. Thanks for the call, 1:28:27.000 --> 1:28:28.160 Nate and Florida appreciate it. 1:28:28.200 --> 1:28:28.360 Well. 1:28:28.360 --> 1:28:29.360 I did something this week. 1:28:29.479 --> 1:28:33.120 I visited the Tesla Diner, which opened up while I 1:28:33.200 --> 1:28:35.040 was in Hawaii, so I had to make my way 1:28:35.040 --> 1:28:36.960 over there to check it out. It is in Hollywood. 1:28:37.720 --> 1:28:39.519 This used to be a little bit of trivia for 1:28:39.600 --> 1:28:42.680 you if you're in the LA area. This used to 1:28:42.720 --> 1:28:45.200 be a Shaky's Pizza and I used to live in 1:28:45.200 --> 1:28:46.760 this area, so I knew it pretty well. I mean 1:28:46.800 --> 1:28:49.040 it's very congested in that area for sure. It's like 1:28:49.280 --> 1:28:52.560 it's kind of like the right at where West Hollywood 1:28:52.600 --> 1:28:57.200 starts and Hollywood ends. But this is a futuristic, sort 1:28:57.200 --> 1:29:01.240 of retro looking diner Open twenty four. You can order 1:29:01.280 --> 1:29:03.559 food right from your car. So you pull in. There's 1:29:03.640 --> 1:29:07.320 eighty super charging stations. If you have a Tesla or 1:29:07.360 --> 1:29:09.880 I believe another EV to charge in there, you can 1:29:09.920 --> 1:29:12.320 pull into the parking lot. If you don't, you can't 1:29:12.360 --> 1:29:14.759 park there, So that's one thing to know if you're visiting. 1:29:15.040 --> 1:29:17.799 But it's got eighty supercharging stations, which is the largest 1:29:17.920 --> 1:29:21.439 urban supercharging station I guess in the US right now. 1:29:21.960 --> 1:29:23.120 And when you pull in, you. 1:29:23.040 --> 1:29:25.680 Can charge, and then you can order food right from 1:29:25.680 --> 1:29:27.960 your dashboard, which I thought was pretty cool. 1:29:28.280 --> 1:29:28.840 It is neat. 1:29:28.880 --> 1:29:30.759 It shows you like a little burger on your screen. 1:29:30.800 --> 1:29:33.839 You tap that, the menu pops up. You've got burgers 1:29:33.880 --> 1:29:36.880 all the typical diner, food, burgers, fries, tune the melt. 1:29:37.479 --> 1:29:40.960 I got my souvenir cup which was seven extra dollars 1:29:41.439 --> 1:29:45.520 and you can feel it's metal and it says Tesla Diner, Hollywood, 1:29:45.560 --> 1:29:50.160 California on it. It all feels very disney esque, very 1:29:50.240 --> 1:29:52.960 like amusement parky like. Even the way it looks on 1:29:53.000 --> 1:29:55.840 this thing, it's like it's retro futuristic. I went during 1:29:55.880 --> 1:29:57.640 the day, not at night when it's all lit up, 1:29:57.720 --> 1:30:00.519 so I got to go back at and see what 1:30:00.600 --> 1:30:02.920 this place looks like. But anyway, they bring the food 1:30:03.000 --> 1:30:05.960 right out to your car, and it's a person, not 1:30:06.000 --> 1:30:08.200 a robot that brings it out. But there's also two 1:30:08.280 --> 1:30:10.320 giant outdoor screen so it's kind of like a little 1:30:10.360 --> 1:30:12.800 drive in movie theater as well. You can watch the 1:30:12.800 --> 1:30:15.200 shows on the screen outside or you can watch them 1:30:15.360 --> 1:30:18.280 on your car screen and the audio is synced to 1:30:18.360 --> 1:30:20.200 your car screen as well. I did not get to 1:30:20.240 --> 1:30:23.799 test out that feature, but I did play the movie inside. 1:30:23.880 --> 1:30:26.760 They were playing like, what was it Twilight Zone while 1:30:26.800 --> 1:30:29.120 I was there. So the diner is open from six 1:30:29.160 --> 1:30:33.040 am to midnight for walkins there are you know, there's 1:30:33.040 --> 1:30:35.280 a way to order food inside. There was a line 1:30:35.360 --> 1:30:39.040 even at ten thirty am. Inside it's all lively. There's 1:30:39.040 --> 1:30:40.840 a whole bunch of lookie lose people just want to 1:30:40.840 --> 1:30:42.920 see what all this is all about. And if you 1:30:42.960 --> 1:30:45.439 go upstairs, kind of cool like space walk to get 1:30:45.479 --> 1:30:49.080 upstairs feels very spacey. They call that the skyport and 1:30:49.080 --> 1:30:51.799 this is like an outside area three hundred and sixty degrees. 1:30:52.080 --> 1:30:54.320 You can walk around. There's merch up there. People were 1:30:54.320 --> 1:30:57.519 excited to get merchandise. Apparently there's a robot up there 1:30:57.520 --> 1:30:59.760 that serves popcorn and the optimist I did not see 1:30:59.800 --> 1:31:03.760 that again. And then the other thing is if you 1:31:03.840 --> 1:31:05.640 have a Tesla on you're charging here, you might be 1:31:05.680 --> 1:31:06.920 wondering what about idling fees? 1:31:06.920 --> 1:31:08.120 Becau I'm gonna be hanging out here. 1:31:08.400 --> 1:31:11.120 So they do have like a grace period, unlike other 1:31:11.200 --> 1:31:14.680 charging stations which might charge you immediately for leaving your 1:31:14.680 --> 1:31:17.439 car there. This you get like thirty minutes. So best 1:31:17.479 --> 1:31:20.920 times to visit Weekdays, weekends are going to be super busy. 1:31:21.280 --> 1:31:24.400 The burger, by the way, I loved it. It was delicious. 1:31:24.400 --> 1:31:27.640 So anyway, Tesla Diner in Hollywood definitely going to be 1:31:27.640 --> 1:31:30.240 attraction people visit when they come to La coming up next, 1:31:30.240 --> 1:31:32.599 we're going to talk about how AI is impacting long 1:31:32.720 --> 1:31:36.400 term care. Right here, I'm rich on Tech. Welcome back 1:31:36.400 --> 1:31:38.800 to rich on Tech. Rich DeMuro here hanging out with you, 1:31:38.880 --> 1:31:43.200 talking technology. The website rich on Tech dot tv. Find 1:31:43.200 --> 1:31:46.080 me on Instagram at rich on Tech. Before we get 1:31:46.120 --> 1:31:49.679 to our interview, just a couple of notes here. Number one, 1:31:49.920 --> 1:31:54.200 smart glasses apparently doing really, really well. Sales of ray 1:31:54.240 --> 1:31:57.280 Band Meta AI glasses tripled in the first half of 1:31:57.320 --> 1:32:01.719 twenty twenty five. People are goblin these things up like wild, 1:32:01.880 --> 1:32:04.679 so they came out the new version, the Oakley Meta 1:32:04.720 --> 1:32:09.240 AI glasses, which have better video, better speakers, better battery life. 1:32:09.280 --> 1:32:13.720 Obviously those are more for the extreme sports folks, but yeah, 1:32:13.720 --> 1:32:16.640 apparently Meta has a hit on their hand there. And 1:32:16.680 --> 1:32:19.559 then the cash app is getting a new feature called pools, 1:32:20.040 --> 1:32:22.600 So if you need to collect money for something, you 1:32:22.640 --> 1:32:26.400 can easily collect a pooled amount of money from friends 1:32:26.400 --> 1:32:30.479 for group events, gifts, whatever you want, vacations, parties, splitting 1:32:30.520 --> 1:32:33.120 a bill so you can create the pool on the 1:32:33.160 --> 1:32:35.320 cash app. And then the best part is they don't 1:32:35.320 --> 1:32:37.519 have to be signed up. You can just send a link, 1:32:37.560 --> 1:32:39.519 text a link to friends and they can pay with 1:32:39.600 --> 1:32:42.200 like Apple Pay or Google Pay, which is really great 1:32:42.200 --> 1:32:44.519 because you know, collecting money from people is not easy. 1:32:45.040 --> 1:32:47.400 And then finally, if you have Spectrum, you know how 1:32:47.439 --> 1:32:51.000 they've been including all those apps like Hulu and HBO 1:32:51.160 --> 1:32:54.920 Max and all these different things. Well maybe not Hulu, 1:32:54.960 --> 1:32:58.040 but you know they have a Disney plus HBO Max, Peacock. Well, 1:32:58.080 --> 1:33:01.679 they give you the version that includes the commercials. Well, 1:33:01.720 --> 1:33:04.760 now you can upgrade on your own through their website 1:33:05.080 --> 1:33:07.280 in your settings if you want to pay the difference, 1:33:07.600 --> 1:33:09.519 you can now pay a couple extra bucks a month 1:33:09.560 --> 1:33:13.600 to get the commercial free price. So again that's Spectrum's 1:33:13.640 --> 1:33:16.000 new thing where you can just upgrade to get rid 1:33:16.040 --> 1:33:19.599 of the ads on your streaming services. All right, we're 1:33:19.640 --> 1:33:23.080 going to talk about this platform called water Lily. 1:33:23.439 --> 1:33:24.680 We've got Lily. 1:33:24.560 --> 1:33:27.759 Via vida Ya Ruschul to join us to talk about 1:33:28.479 --> 1:33:31.800 how families can plan for long term care and how 1:33:31.840 --> 1:33:36.120 AI is helping Lily. Apologies for butchering your name. I 1:33:36.120 --> 1:33:39.360 do appreciate, I do apologize for that. But this is 1:33:39.400 --> 1:33:43.000 an important topic for folks because long term care is 1:33:43.040 --> 1:33:45.120 something that seems to sneak up on people, but in 1:33:45.160 --> 1:33:49.760 reality it's something that could be planned for right absolutely. 1:33:50.680 --> 1:33:52.120 It's a pleasure to be on this show. 1:33:52.240 --> 1:33:55.360 And you're right that on average in the US, every 1:33:55.400 --> 1:33:57.800 single household is going to go through a serious form 1:33:57.800 --> 1:33:59.400 of long term care events. 1:33:59.720 --> 1:34:00.760 So have it to dive in. 1:34:01.080 --> 1:34:02.920 Yeah, what I mean? So you have a personal story 1:34:02.960 --> 1:34:04.800 with this, You why you created this? Right? 1:34:05.880 --> 1:34:06.280 I do? 1:34:06.800 --> 1:34:06.960 So. 1:34:07.120 --> 1:34:10.680 I founded water Lily a couple of years after we 1:34:10.800 --> 1:34:12.519 navigated a personal long term care. 1:34:12.400 --> 1:34:13.240 Event in my family. 1:34:13.320 --> 1:34:15.960 My aunt, she's a really integral part of our first 1:34:15.960 --> 1:34:18.519 generation immigrant family. She had to raise me growing up, 1:34:18.560 --> 1:34:21.519 and she was diagnosed with terminal stage colon cancer, and 1:34:21.560 --> 1:34:24.800 what came with that post chemotherapy was the fact that 1:34:24.840 --> 1:34:27.280 she was so frail we had to navigate her daily 1:34:27.720 --> 1:34:29.840 long term care needs. A lot of us know that 1:34:30.080 --> 1:34:33.080 as needs that our grandparents have or our aging parents have, 1:34:33.560 --> 1:34:37.560 such as bathing, dressing, getting in and out of bed, twiddling, incontinence, 1:34:37.680 --> 1:34:38.120 et cetera. 1:34:38.240 --> 1:34:41.160 So just daily activities that we do. 1:34:41.280 --> 1:34:44.240 All the time that we take for granted because we're 1:34:44.400 --> 1:34:46.160 strong and independent. 1:34:46.760 --> 1:34:49.040 And so what is long term care exactly? 1:34:49.120 --> 1:34:49.320 Is this? 1:34:49.479 --> 1:34:51.559 Is it always in a facility or can you have 1:34:51.600 --> 1:34:53.840 it at home? Like, explain that aspect of it. 1:34:54.360 --> 1:34:54.599 Yeah? 1:34:54.640 --> 1:34:55.639 I love that question. 1:34:56.200 --> 1:34:58.680 Starting from the basics, which is a lot of folks assume, oh, 1:34:58.720 --> 1:35:02.599 long term care is a type of facility or type 1:35:02.600 --> 1:35:05.800 of home care, when in truth, long term care basically 1:35:05.960 --> 1:35:09.320 is needs that you're going to have as a result 1:35:09.360 --> 1:35:12.080 of not no longer being able to be independent. Independent 1:35:12.240 --> 1:35:15.720 usually comes from getting older, becoming more frail. So it's 1:35:15.760 --> 1:35:18.440 those activities I just mentioned when we think of our grandparents, 1:35:18.439 --> 1:35:21.639 our parents when they start to struggle with cooking, getting 1:35:21.840 --> 1:35:24.760 like being able to walk around the home, like really 1:35:24.760 --> 1:35:28.840 easily getting in and out of on and off chairs 1:35:28.960 --> 1:35:31.160 or beds, being able to take a shower by themselves, 1:35:31.720 --> 1:35:34.559 realizing well, I might need some handles or assistants around 1:35:34.600 --> 1:35:34.960 the home. 1:35:35.439 --> 1:35:38.839 That is, those are long term care needs. Essentially. 1:35:39.720 --> 1:35:44.320 The space usually calls them activities of daily living, and 1:35:44.400 --> 1:35:47.080 when you have those needs, you could get help with them, 1:35:47.160 --> 1:35:50.320 usually from family members or some professionals that could come 1:35:50.360 --> 1:35:53.040 to the home to actually physically help you, or if 1:35:53.040 --> 1:35:56.439 you need more consistent care. That's where folks start to 1:35:56.479 --> 1:35:58.599 realize it might be more affordable to go into certain 1:35:58.600 --> 1:36:02.200 types of retirement can unities or facilities. 1:36:01.600 --> 1:36:03.400 And this stuff. None of this is cheap. 1:36:04.760 --> 1:36:09.200 None of this is cheap. You're right where at the home? 1:36:09.320 --> 1:36:11.719 On average, I see the cost is like anywhere between 1:36:11.760 --> 1:36:14.800 twenty five dollars to thirty dollars an hour for help. 1:36:14.920 --> 1:36:17.840 And usually when you start to have those needs, like 1:36:18.000 --> 1:36:20.040 when we go visit our parents when they need help, 1:36:20.080 --> 1:36:23.000 it's several hours a day at the home, and that 1:36:23.040 --> 1:36:26.360 could grow into easily between like forty to eighty hours 1:36:26.400 --> 1:36:29.400 per week and usually that's facility based care and that 1:36:29.760 --> 1:36:33.360 can go north of ten thousand dollars easily a month. 1:36:33.840 --> 1:36:36.960 Wow, So what what does your platform do? Like, what 1:36:37.000 --> 1:36:39.400 does it help do? And how is AI involved in this. 1:36:41.800 --> 1:36:42.920 Fantastic question? 1:36:43.120 --> 1:36:46.839 So what we do that has never been done before 1:36:47.040 --> 1:36:51.479 is we use AI to actually predict when you're going 1:36:51.560 --> 1:36:54.280 to have long term care needs, your likelihood, how long 1:36:54.320 --> 1:36:56.160 it's going to be for, and we focus on the 1:36:56.200 --> 1:36:58.880 needs themselves. We actually focus on like how many hours 1:36:58.880 --> 1:37:00.880 of help you're going to usually start off with, let's 1:37:00.920 --> 1:37:03.120 just say if it's around age eighty five, and how 1:37:03.160 --> 1:37:05.479 that might be for maybe four point three years. We 1:37:05.560 --> 1:37:08.160 predict this and how on the tail end you might 1:37:08.240 --> 1:37:10.680 end up with needing help with sixty hours of care 1:37:10.720 --> 1:37:13.120 per week. From there, we help you build out a 1:37:13.280 --> 1:37:16.599 sustainable care plan based on your care preferences and then 1:37:16.680 --> 1:37:19.479 also tell you your preference has an associated cost, so 1:37:19.479 --> 1:37:21.240 how do we solve for that cost as well in 1:37:21.280 --> 1:37:21.759 the future. 1:37:22.120 --> 1:37:24.200 So I'm looking at the website and it's just this 1:37:24.200 --> 1:37:26.920 this falls under the idea of people like they know 1:37:27.040 --> 1:37:28.880 this is going to happen, they know they might need this, 1:37:28.960 --> 1:37:30.799 but they don't want to know the answer in advance 1:37:30.840 --> 1:37:32.360 because they're like, oh, I'll just have to deal with 1:37:32.400 --> 1:37:34.479 it when I have to. But that actually makes it 1:37:34.520 --> 1:37:37.640 more stressful, and it probably is better to know this 1:37:37.760 --> 1:37:41.400 information up front to help you plan for it. And 1:37:41.560 --> 1:37:43.360 especially with the use of AI, I mean, it looks 1:37:43.400 --> 1:37:46.120 really slick where it's telling you exactly how much you 1:37:46.200 --> 1:37:49.200 might need for whether it's home living or home you know, 1:37:49.360 --> 1:37:53.120 long term versus a in a facility. That's really interesting 1:37:53.160 --> 1:37:53.519 as well. 1:37:54.400 --> 1:37:57.920 Yeah, I you know, I noticed a lot of the 1:37:57.960 --> 1:37:59.880 tools that are built in a long term care space. 1:38:00.120 --> 1:38:02.360 Folks that are in this space, like they're either coming 1:38:02.400 --> 1:38:05.280 from the medical profession or they're coming from insurance, and. 1:38:05.240 --> 1:38:06.439 Then you build from that lens. 1:38:06.520 --> 1:38:08.760 And that was like the fundamental issues just families just 1:38:08.840 --> 1:38:11.800 didn't understand what long term care was. And one of 1:38:11.880 --> 1:38:14.640 my favorite influences for building out this system so that 1:38:14.720 --> 1:38:19.760 was consumer friendly, was like beautiful systems like Instagram or 1:38:19.840 --> 1:38:22.880 Airbnb or whatever else where. I just wanted it feel 1:38:23.160 --> 1:38:28.240 so intuitive and very and very simple to navigate. So 1:38:28.640 --> 1:38:31.320 that was of course one of our design inspirations. But 1:38:31.320 --> 1:38:33.960 more importantly for me, I spoke to hundreds of families 1:38:33.960 --> 1:38:36.000 and I realized like they just didn't understand what long 1:38:36.040 --> 1:38:39.960 term care was, and so to make it concrete to 1:38:40.160 --> 1:38:43.479 them and to have them lean in, I wanted to 1:38:43.520 --> 1:38:45.559 tell them their own stories. So that's why we use 1:38:45.600 --> 1:38:48.120 over half a billion data points on families that we've 1:38:48.160 --> 1:38:50.400 been falling for several decades, and we have a three 1:38:50.400 --> 1:38:54.719 minute intic survey where we asked social demographic information, medical information, 1:38:54.920 --> 1:38:57.760 and financial information so we could look at the look 1:38:57.920 --> 1:39:00.760 like families that already navigated long term care, and we 1:39:00.920 --> 1:39:03.599 tell someone like you rich, like hey, based on someone 1:39:03.640 --> 1:39:06.599 that looks like you and your household, this is what 1:39:06.640 --> 1:39:09.719 your likelihood is, your age, how. 1:39:09.640 --> 1:39:10.759 Long, et cetera. 1:39:11.920 --> 1:39:14.040 Is this for someone to do themselves? 1:39:14.160 --> 1:39:14.280 Like? 1:39:14.320 --> 1:39:15.960 Do you like I look on the website and it's 1:39:15.960 --> 1:39:18.160 got like stuff for advisors? Is this something you can 1:39:18.200 --> 1:39:19.680 go on and do yourself? Or do you have to 1:39:19.720 --> 1:39:21.960 go through a third party, like explain that aspect of it. 1:39:22.520 --> 1:39:22.760 Yeah. 1:39:22.800 --> 1:39:27.320 Absolutely So, there's already hundreds of financial professionals and care 1:39:27.360 --> 1:39:30.280 professionals that use our platform as a way to guide 1:39:30.280 --> 1:39:32.240 their clients through what is long term care looks like? 1:39:32.280 --> 1:39:34.639 What's the cost? How do we solve that cost? However, 1:39:34.720 --> 1:39:37.959 if you join onto our waitlist right now, I personally 1:39:38.000 --> 1:39:41.080 love to kind of eat my own cooking, and I 1:39:41.120 --> 1:39:45.160 am able to talk to consumers myself. So I, on average, 1:39:45.200 --> 1:39:48.599 one out of every time consumers that say I'm open 1:39:48.640 --> 1:39:51.599 to getting connected to a professional, I just reach out 1:39:51.600 --> 1:39:54.400 to them without any incentive or anything else other than 1:39:54.439 --> 1:39:56.519 just helping them build out that care plan, and the 1:39:56.560 --> 1:39:59.280 other nine out of ten I actually direct them appropriately 1:39:59.320 --> 1:40:02.759 to our network of advisors that already use our system 1:40:02.800 --> 1:40:03.880 and our expert on it. 1:40:04.360 --> 1:40:07.280 And what's the So the endgame is that you get 1:40:07.320 --> 1:40:09.679 you know, the person that's using this gets the information 1:40:09.760 --> 1:40:11.879 about what they might be up against in the future, 1:40:12.640 --> 1:40:15.519 and then they can get the right Can you refer 1:40:15.600 --> 1:40:18.200 them to people that actually are the long term care 1:40:18.240 --> 1:40:20.800 facilities and things that they need or what is that 1:40:20.840 --> 1:40:21.280 part of this? 1:40:21.960 --> 1:40:23.240 Yeah, that's a really great question. 1:40:23.280 --> 1:40:26.720 So we first and foremost focused on education, which is like, 1:40:26.760 --> 1:40:28.720 what are your needs going to look like? We tell 1:40:28.760 --> 1:40:31.120 you the associate costs, so we even hyper personalized to 1:40:31.160 --> 1:40:33.679 your zip code of where you currently live or where 1:40:33.680 --> 1:40:36.679 you're going to retire, and we map those your needs 1:40:36.720 --> 1:40:40.200 to that care resource and from there, when we figure 1:40:40.200 --> 1:40:42.920 out what the cost is, we allow you to input. 1:40:42.640 --> 1:40:43.800 Things that you don't have to buy. 1:40:43.880 --> 1:40:45.439 You know, if you want a self fund, if you 1:40:45.479 --> 1:40:47.760 want to consider insurance, if an insurance agent's trying to 1:40:47.760 --> 1:40:51.400 sell you insurance, you can actually upload that policy into 1:40:51.439 --> 1:40:54.680 the system and we actually analyze that policy dynamic to 1:40:54.840 --> 1:40:57.720 your predicted scenario, so we could actually see is it 1:40:57.760 --> 1:41:00.200 going to be a better ROI than self funding and 1:41:00.320 --> 1:41:03.639 just help you make the decision yourself because the logic 1:41:03.720 --> 1:41:04.240 is so clear. 1:41:04.600 --> 1:41:04.880 Wow. 1:41:04.960 --> 1:41:09.479 Okay, So the website is Waterlily dot com and Lily. 1:41:09.640 --> 1:41:12.080 What's your background? Have you done a startup before like 1:41:12.120 --> 1:41:13.479 this or is this your first? 1:41:14.720 --> 1:41:17.400 This is the first one that I founded, But prior 1:41:17.479 --> 1:41:20.200 to this, I was actually on an aerospace trajectory before 1:41:20.240 --> 1:41:22.479 I went into the healthcare industry. So from twelve to 1:41:22.520 --> 1:41:25.960 sixteen was working at NASA. But when I was sixteen, 1:41:25.960 --> 1:41:27.840 we navigated that long term care event. I went to 1:41:27.880 --> 1:41:30.400 college early at fourteen for it. So then I pivoted 1:41:30.400 --> 1:41:34.519 my career into healthcare, developed a background in genetics and AI, 1:41:34.680 --> 1:41:36.880 and went to Berkeley, and then I led product and 1:41:36.920 --> 1:41:40.640 engineering at multiple early stage startups in the healthcare industry 1:41:40.880 --> 1:41:43.760 before founding water Lily, because I thought, you know, being 1:41:43.800 --> 1:41:46.559 so young, someone's going to solve for this problem. But 1:41:46.640 --> 1:41:49.200 no one was building anything that was really empathetic, that 1:41:49.280 --> 1:41:52.280 was almost like a beautiful air ANDBB like experience for 1:41:52.560 --> 1:41:54.240 such a necessary topic. 1:41:54.400 --> 1:41:58.599 So yeah, it's really organizing kind of this disinformation into 1:41:58.640 --> 1:42:01.639 a way that's easily understand animal and of course AI 1:42:01.720 --> 1:42:04.320 is really helping with a lot of that. Do you 1:42:04.360 --> 1:42:06.599 just love the fact that you've got AI on your 1:42:06.640 --> 1:42:07.160 side with this? 1:42:08.840 --> 1:42:12.760 I don't always build AI into our products, but I 1:42:12.840 --> 1:42:16.200 love that the AI makes long term care real to 1:42:16.320 --> 1:42:19.320 people decades in advance, so that they could get ahead 1:42:19.320 --> 1:42:21.280 of that healthcare inflation, so they can get ahead of 1:42:21.280 --> 1:42:24.600 that really high cost by planning today. So that's what 1:42:24.800 --> 1:42:27.040 I love about it is that it gets people to 1:42:27.120 --> 1:42:29.639 lean in and it's almost like a personality quiz. People 1:42:29.720 --> 1:42:32.439 want to know it's a much more serious form of 1:42:32.520 --> 1:42:33.360 just like what kind of. 1:42:33.320 --> 1:42:35.160 Animal are you? Are you a panda? 1:42:35.240 --> 1:42:39.040 Are you align or whatever else, And it just makes 1:42:39.080 --> 1:42:42.599 it much more concrete than using national averages or you know, 1:42:42.640 --> 1:42:44.120 average of code calculators. 1:42:44.400 --> 1:42:48.360 All right, once again, the website is Waterlily dot com, 1:42:48.880 --> 1:42:52.599 Lily Vidora School. Thank you so much for joining me today, 1:42:52.640 --> 1:42:55.120 appreciate it. Coming up, we are going to open up 1:42:55.240 --> 1:42:59.040 the feedback and get into what you were emailing me 1:42:59.120 --> 1:43:03.479 throughout the week is rich on Tech. Welcome back to 1:43:03.600 --> 1:43:09.840 rich On Tech. Rich DeMuro here, what a show, had 1:43:09.880 --> 1:43:12.559 so much fun, answered so many questions, and now it's 1:43:12.600 --> 1:43:16.840 time for the feedbag, which is where read all the 1:43:16.880 --> 1:43:22.840 emails that you sent me. First off, last week I 1:43:22.920 --> 1:43:26.439 mentioned that my washer and dryer leaked when I was 1:43:26.479 --> 1:43:29.360 on vacation, and so what a nightmare. By the way, 1:43:29.439 --> 1:43:31.439 because you know, ruined our floors. We had to get 1:43:31.520 --> 1:43:34.320 new washer and dryer turned out. I don't know if 1:43:34.320 --> 1:43:37.040 I told you this, but the actual connection to the 1:43:37.120 --> 1:43:38.920 washer and dryer was also messed up, so I had 1:43:38.920 --> 1:43:40.960 to get that replaced. I mean, it was just like 1:43:41.520 --> 1:43:44.280 one thing after another. But I did get a whole 1:43:44.280 --> 1:43:47.040 bunch of emails about what to do for next time. 1:43:47.760 --> 1:43:50.320 Steve from Scranton writes, and Rich, I heard you talking 1:43:50.320 --> 1:43:52.439 about the water leak you came home too after vacation. 1:43:52.520 --> 1:43:54.719 I travel a lot, and I can tell you always, always, 1:43:54.760 --> 1:43:57.479 always turn off your main water valve before you leave. 1:43:57.880 --> 1:44:00.200 It's the best way to avoid exactly what happened you 1:44:01.400 --> 1:44:04.840 too little, too late, I guess at this point. John 1:44:04.880 --> 1:44:08.120 from Charlotte, North Carolina, listening on WBT says, as a 1:44:08.160 --> 1:44:10.760 general contractor, I have a simple solution to avoid water 1:44:10.840 --> 1:44:13.639 wheat leaks while you're out of town. Just turn off 1:44:13.640 --> 1:44:15.720 your water main valve before you leave. It's not high tech, 1:44:15.760 --> 1:44:16.840 but it works and it's free. 1:44:17.240 --> 1:44:19.840 Again. Hm, I wish I would have done that. 1:44:19.920 --> 1:44:24.719 Carlos from Pomona, listening on KFI says about the caller 1:44:24.760 --> 1:44:27.200 with a low tech water leak detector, tell her to 1:44:27.200 --> 1:44:29.760 get a Mini smart speaker. Most of them can pick 1:44:29.800 --> 1:44:32.240 up audible alarms and send a notification to your phone 1:44:32.240 --> 1:44:34.800 no matter where you are. The HomePod Mini does this 1:44:34.840 --> 1:44:36.599 really well, and even lets me know when my wife 1:44:36.640 --> 1:44:40.439 burns a tortillas while I'm at work. Yeah, I forgot 1:44:40.439 --> 1:44:42.760 about that feature. The HomePod can listen for any sort 1:44:42.760 --> 1:44:45.200 of alarm and relay that to your phone. That's pretty smart. 1:44:45.439 --> 1:44:47.920 Tim writes in, you recently talking about water issues. I've 1:44:47.920 --> 1:44:50.240 done a lot of research after two of my friends 1:44:50.280 --> 1:44:52.680 had water leaks while they were on vacation. My conclusion 1:44:52.960 --> 1:44:55.040 the best solution is low tech. Just turn the water 1:44:55.120 --> 1:44:58.080 off at the meter before you leave. Oh my gosh. 1:44:58.120 --> 1:45:01.920 Every single person says the same thing. You pretty much 1:45:02.880 --> 1:45:04.600 what an easy fix. I was just thinking, like I 1:45:04.680 --> 1:45:06.640 just keep doing that that motion in my head of 1:45:06.680 --> 1:45:08.719 my hand, just turning the knob, you know, the knob 1:45:08.840 --> 1:45:12.439 like off. George writes in, I listened to your recent 1:45:12.520 --> 1:45:14.559 podcast about the home water leak detectors. 1:45:15.120 --> 1:45:15.880 I wanted to share. 1:45:15.920 --> 1:45:18.640 I have eleven leak detectors throughout my home anywhere a 1:45:18.680 --> 1:45:21.320 leak might happen. If one detects water, the main line 1:45:21.360 --> 1:45:24.639 shuts off automatically. I use a system from Yo Link. 1:45:24.720 --> 1:45:28.439 It's been great. Bruce writes in, I love my Flume 1:45:28.840 --> 1:45:31.640 brand leak detector attaches to my water meter with a 1:45:31.720 --> 1:45:34.439 rubber band, no plumbing required. It can detect leaks as 1:45:34.439 --> 1:45:38.000 small as two tablespoons per minute. It connects via Wi 1:45:38.040 --> 1:45:41.360 Fi and sends alerts to my phone. Yes, I did 1:45:41.479 --> 1:45:44.960 go home and buy a flood and free sensor from Ring. 1:45:45.479 --> 1:45:47.320 So I'm gonna put this at the bottom of my 1:45:48.080 --> 1:45:51.200 washer dryer area and next time. Hopefully there is no 1:45:51.280 --> 1:45:55.400 next time, but I'll be prepared. Sarah writes in this 1:45:55.439 --> 1:46:00.000 is from the show before vacation. I really enjoyed Sarah 1:46:00.120 --> 1:46:02.200 from Las Vegas. I really enjoyed hearing Parker on your 1:46:02.200 --> 1:46:04.960 show a while back, and today Tanner joined too. What polite, 1:46:05.080 --> 1:46:07.960 articulate and knowledgeable boys you have. It's pleasure to listen 1:46:07.960 --> 1:46:11.240 to them. Also, your best line was that's violin stuff. 1:46:11.439 --> 1:46:13.240 Maybe the boys can find a way to squeeze some 1:46:13.280 --> 1:46:17.680 of the classics into their tech lives. Rita writes in 1:46:17.720 --> 1:46:19.960 your boys sound it so polish and confident on the show. 1:46:20.000 --> 1:46:21.640 You must be proud and enjoy every moment. And I 1:46:21.640 --> 1:46:24.679 think mom deserves from kudos too. I think mom deserves 1:46:24.720 --> 1:46:28.800 more kudos than me, for sure. Steve from Durham, North 1:46:28.840 --> 1:46:31.639 Carolina writes in just saying thanks for taking your kids 1:46:31.680 --> 1:46:33.600 to work. I have great memories of doing that with 1:46:33.680 --> 1:46:36.719 my dad. We'd usually do it twice every summer while 1:46:36.720 --> 1:46:39.080 school was out. He was a repair tech for Xerox 1:46:39.120 --> 1:46:42.719 back when copy machines filled an entire room. I remember thinking, Wow, 1:46:42.760 --> 1:46:45.559 my dad can fix this. He's also taught at Xerox 1:46:45.600 --> 1:46:47.920 Training School, and I even met one of his students later. 1:46:48.640 --> 1:46:50.599 My job was to run out to the work van, 1:46:50.760 --> 1:46:53.160 find the right number, find the right part number, and 1:46:53.160 --> 1:46:55.120 bring it in. I learned a lot about paying attention 1:46:55.200 --> 1:46:57.639 and how to behave in an office setting. I'm still 1:46:57.680 --> 1:47:00.400 learning that. We even went on base at one point, 1:47:00.479 --> 1:47:03.400 just a windowless brick building. Someone escorted us the whole time. 1:47:03.439 --> 1:47:06.960 Still have no idea what went on. Still have no 1:47:07.040 --> 1:47:10.080 idea what went on inside We knew better than to ask. 1:47:10.439 --> 1:47:13.680 Thanks Steve, and Bob writes in OMG. I'm in the 1:47:13.800 --> 1:47:16.360 kitchen making dinner, listening to yesterday's show, and your kid 1:47:16.439 --> 1:47:17.280 is totally cool. 1:47:17.360 --> 1:47:19.800 Sounds like you're a good dad and you raised them well. 1:47:20.360 --> 1:47:20.960 Thank you, Bob. 1:47:21.040 --> 1:47:23.040 I'm still raising them, so I can't give you the 1:47:23.160 --> 1:47:25.479 full you know, I can't tell you how good they 1:47:25.520 --> 1:47:26.840 turned out until it's done. 1:47:26.920 --> 1:47:29.000 I guess. Let's see here. 1:47:29.080 --> 1:47:31.479 Bob from Northern California rites in a week a few 1:47:31.520 --> 1:47:33.320 weeks ago, you read a letter from someone who backs 1:47:33.360 --> 1:47:35.880 up scan documents to flash drives. Well that's a good start. 1:47:36.080 --> 1:47:38.200 I'd argue it's not a real backup unless the copies 1:47:38.240 --> 1:47:40.960 are stored in different locations. If the drives are kept 1:47:40.960 --> 1:47:43.960 in the same place as the originals, one disaster could 1:47:43.960 --> 1:47:49.160 wipe out everything. Absolutely, always have things redundancy for sure. 1:47:50.560 --> 1:47:54.240 Karen from Cazadero, California, rights in. Just as I was 1:47:54.240 --> 1:47:58.400 trying to unplug a Tibetan retreat center with limited Wi Fi, 1:47:58.640 --> 1:48:02.080 sounds like you, Bobo got hit with a major fraud issue. 1:48:02.240 --> 1:48:04.759 I got a legit looking at and t text asking 1:48:04.800 --> 1:48:06.599 me to verify my backup number. 1:48:06.680 --> 1:48:08.880 A change to my backup number, so I enter the code. 1:48:09.280 --> 1:48:11.400 Soon after, I got an email from Hilton saying my 1:48:11.479 --> 1:48:14.439 password had been updated. Turns out they linked my Hilton 1:48:14.439 --> 1:48:17.880 to my Amazon and drained over a million points one million, 1:48:17.960 --> 1:48:20.960 ninety three, six hundred ninety six to be exact, across 1:48:21.000 --> 1:48:25.240 four transactions. Another two hundred thousand points were transferred elsewhere. 1:48:25.600 --> 1:48:28.599 Hilton opened two fraud cases, but it's just a big mess. 1:48:28.760 --> 1:48:30.559 Heads up to your listeners, if you have a high 1:48:30.560 --> 1:48:34.400 points balance on your travel or rewards accounts, stay vigilant. 1:48:34.400 --> 1:48:38.000 Hackers are targeting more than just your bank accounts, and yes, Karen, 1:48:38.040 --> 1:48:39.920 you even did the right thing and had two factor. 1:48:40.320 --> 1:48:43.840 You just got tricked into sharing that code. And let's 1:48:43.840 --> 1:48:49.760 see one more here, Oh, Mike. Mike writes in I'm 1:48:49.760 --> 1:48:52.120 not a fan of selfies, but I do enjoy photography. 1:48:52.520 --> 1:48:55.000 I'd suggest putting your phone camera on wide angle and 1:48:55.040 --> 1:48:56.040 turning on the flash. 1:48:56.080 --> 1:48:56.200 Oh. 1:48:56.240 --> 1:48:59.439 This is the sunset selfie tip from Kawhi. The subject 1:48:59.439 --> 1:49:01.479 will be lit, the sunset should still show up in 1:49:01.479 --> 1:49:04.280 the background. I've used this technique successfully with my DSLR. 1:49:04.600 --> 1:49:06.960 I'm heading to Kawhi in August and we'll try a 1:49:07.000 --> 1:49:09.559 sunset selfie on my phone and report back. I love 1:49:09.600 --> 1:49:13.679 the show. I'm a faithful listener, all right. I think 1:49:13.760 --> 1:49:17.120 that's what we're going to do for today. Let's see 1:49:17.120 --> 1:49:19.240 one more. John from Carlsbat says Rich, thanks for your 1:49:19.240 --> 1:49:21.599 great tips. I enjoy the podcast while riding my mountain 1:49:21.600 --> 1:49:23.719 bike or walking the dog. Needless to say, I forget 1:49:23.720 --> 1:49:26.280 some of your recommendations. How can I get a printable transcript? 1:49:26.680 --> 1:49:27.280 I get your. 1:49:27.120 --> 1:49:30.120 Newsletter, but it would would be willing to subscribe if 1:49:30.160 --> 1:49:32.599 it included a transcript option. Thanks for tweaking my eighty 1:49:32.640 --> 1:49:35.479 year old brain. Rich on tech dot TV you can 1:49:35.520 --> 1:49:37.840 get the links to the show note there. Find me 1:49:37.880 --> 1:49:40.000 on social media at rich on Tech. Next week you've 1:49:40.040 --> 1:49:42.360 got Adam Daud. He's going to talk about consumer tech 1:49:42.560 --> 1:49:45.680 and US Mobile CEO Ahmed Kattak he's going to talk 1:49:45.720 --> 1:49:48.280 about US Mobile. There are so many ways to spend 1:49:48.320 --> 1:49:49.680 your time. I appreciate you spending it. 1:49:49.720 --> 1:49:50.280 Right here with me. 1:49:50.720 --> 1:49:52.599 My name is rich Dmiro. I will talk to you 1:49:52.640 --> 1:49:53.160 real soon