1 00:00:04,200 --> 00:00:07,880 Speaker 1: Ron Anian, it's very important when you're diagnosing something to 2 00:00:07,960 --> 00:00:10,960 Speaker 1: have that conversation at the counter. And if your mechanic 3 00:00:11,080 --> 00:00:12,879 Speaker 1: isn't doing that, And if you're a mechanic and you're 4 00:00:12,880 --> 00:00:28,840 Speaker 1: not doing that, you're missing half the diagnosis. Right there, 5 00:00:24,000 --> 00:00:34,320 Speaker 1: the car Doctor, I wanted to get your opinion on 6 00:00:34,960 --> 00:00:36,760 Speaker 1: how often do you think I should change the oil 7 00:00:36,800 --> 00:00:37,360 Speaker 1: on a hybrid? 8 00:00:37,400 --> 00:00:39,159 Speaker 2: Since I've never owned a hybrid before. 9 00:00:40,000 --> 00:00:44,720 Speaker 1: The hybrid doesn't change the oil interval that option that much. 10 00:00:45,040 --> 00:00:48,680 Speaker 3: Welcome to the radio home of Ron Ananian, the Car Doctor. 11 00:00:48,960 --> 00:00:52,080 Speaker 3: Since nineteen ninety one. This is where car owners the 12 00:00:52,120 --> 00:00:56,400 Speaker 3: world overturned to for their definitive opinion on automotive repair. 13 00:00:56,880 --> 00:00:59,640 Speaker 3: If your mechanics giving you a busy signal, pick up 14 00:00:59,640 --> 00:01:03,560 Speaker 3: the phone and call in. The garage doors are opening. 15 00:01:03,360 --> 00:01:05,360 Speaker 2: But I am here to take your calls at eighty 16 00:01:05,400 --> 00:01:07,520 Speaker 2: five five five six oh ninety nine hundred. 17 00:01:07,319 --> 00:01:11,440 Speaker 3: And now he running. 18 00:01:12,480 --> 00:01:15,400 Speaker 1: We're gonna talk about this today because one of my 19 00:01:15,480 --> 00:01:17,760 Speaker 1: kids told me to talk about it, and you know, 20 00:01:17,880 --> 00:01:19,440 Speaker 1: you always do what your kids kind of tell you 21 00:01:19,480 --> 00:01:21,360 Speaker 1: to do. You don't want to have that have that 22 00:01:21,400 --> 00:01:26,080 Speaker 1: bad experience where there's a problem, I you know, have 23 00:01:26,160 --> 00:01:31,200 Speaker 1: a she has a Lexus twenty one Lexus, and I 24 00:01:31,240 --> 00:01:35,240 Speaker 1: got a phone call talking about how she had no 25 00:01:35,400 --> 00:01:38,760 Speaker 1: data communication, well not no data communication, her ways stopped working, 26 00:01:38,800 --> 00:01:42,479 Speaker 1: you know, the head's up display, the dashboard display, her 27 00:01:42,520 --> 00:01:46,880 Speaker 1: phone wouldn't interface with the car anymore. And you know, 28 00:01:47,000 --> 00:01:50,280 Speaker 1: twenty one Lexus, fifty thousand miles. She you know, was 29 00:01:50,680 --> 00:01:52,800 Speaker 1: g dad, you know, it's it's broken. I got to 30 00:01:52,800 --> 00:01:54,800 Speaker 1: take it into Lexus said, well wait a minute, now, 31 00:01:55,560 --> 00:01:57,840 Speaker 1: you know, let's let's kind of go through some basics here, 32 00:01:58,720 --> 00:02:02,640 Speaker 1: because you know, she does have extended warranty and platinum coverage. 33 00:02:02,680 --> 00:02:04,919 Speaker 1: And I said, you know, maybe it's something simple. 34 00:02:05,000 --> 00:02:07,240 Speaker 2: Let's look at it. So she dropped it off at 35 00:02:07,240 --> 00:02:07,800 Speaker 2: the shop. 36 00:02:09,120 --> 00:02:12,880 Speaker 1: And I tell you this story because as she put 37 00:02:12,919 --> 00:02:13,959 Speaker 1: it to me, she said, you know a lot of 38 00:02:14,000 --> 00:02:15,679 Speaker 1: people must go through this, and she said it was 39 00:02:15,720 --> 00:02:17,799 Speaker 1: such a simple fix. She says, you should tell everybody. 40 00:02:18,480 --> 00:02:20,160 Speaker 1: So that's why you're kind of getting this. 41 00:02:21,400 --> 00:02:22,720 Speaker 2: So I've got a car. 42 00:02:22,760 --> 00:02:25,080 Speaker 1: I've got a you know, four year old vehicle where 43 00:02:25,120 --> 00:02:30,760 Speaker 1: the phone will not interface through the data port to 44 00:02:30,800 --> 00:02:33,400 Speaker 1: display anything up on the heads up display, on the 45 00:02:33,400 --> 00:02:37,320 Speaker 1: heads up display on the dashboard. Now you know, there's 46 00:02:37,360 --> 00:02:41,800 Speaker 1: a couple of different USB ports in vehicles today. There's 47 00:02:41,880 --> 00:02:44,960 Speaker 1: the standard it will charge your battery, charge your cell 48 00:02:45,000 --> 00:02:51,840 Speaker 1: phone USB port. There are USB ports in the traditional 49 00:02:51,960 --> 00:02:55,200 Speaker 1: you know, rectangular end that we'll have that little lightning 50 00:02:55,240 --> 00:02:59,320 Speaker 1: bolt looking icon underneath it, and those are the ones 51 00:02:59,320 --> 00:03:03,280 Speaker 1: that carried now in her Lexus, she has two USB's 52 00:03:03,360 --> 00:03:06,160 Speaker 1: for data and two USBs for charging. She has four 53 00:03:06,280 --> 00:03:10,720 Speaker 1: all together. So I got in the car and I 54 00:03:10,760 --> 00:03:11,360 Speaker 1: have a droid. 55 00:03:11,480 --> 00:03:12,200 Speaker 2: She has an Apple. 56 00:03:13,400 --> 00:03:13,560 Speaker 4: You know. 57 00:03:13,600 --> 00:03:15,680 Speaker 1: I got in the car and I plugged in my 58 00:03:15,960 --> 00:03:19,000 Speaker 1: phone using her cable. We both have the same connector 59 00:03:19,040 --> 00:03:22,320 Speaker 1: because Apple converted all their phones over to that oval 60 00:03:22,360 --> 00:03:26,800 Speaker 1: shape or USB c I think it is. And I 61 00:03:26,800 --> 00:03:32,200 Speaker 1: could see my droid was charging through all four ports, 62 00:03:32,840 --> 00:03:37,800 Speaker 1: but it didn't connect for data through all four ports. 63 00:03:38,800 --> 00:03:42,760 Speaker 1: So you know, okay, she's right, it doesn't work. I 64 00:03:42,800 --> 00:03:45,720 Speaker 1: can't get the heads up display to come up. And 65 00:03:46,000 --> 00:03:47,520 Speaker 1: let me do a little bit of a deeper dive. 66 00:03:47,640 --> 00:03:50,640 Speaker 1: I went out to the plow truck. My twenty two 67 00:03:50,760 --> 00:03:55,120 Speaker 1: Chevy Silverado has you know, heads up display and I 68 00:03:55,200 --> 00:03:57,080 Speaker 1: keep calling it heads up display. I'm sorry, but has 69 00:03:57,120 --> 00:03:58,880 Speaker 1: that you know that screen in the center of the 70 00:03:58,960 --> 00:04:02,560 Speaker 1: dish And I use and okay, I know it works 71 00:04:02,560 --> 00:04:04,720 Speaker 1: on my truck. I know my cable and my phone 72 00:04:04,760 --> 00:04:06,440 Speaker 1: both work on my truck. Now she had gone out 73 00:04:06,440 --> 00:04:10,280 Speaker 1: and purchased another cable to make it even more complicated 74 00:04:10,320 --> 00:04:13,640 Speaker 1: and worse. Right, So I brought in my cable, plugged 75 00:04:13,640 --> 00:04:15,720 Speaker 1: it in, and I was able to connect. I was 76 00:04:15,760 --> 00:04:18,599 Speaker 1: able to get data, I was able to use ways, 77 00:04:18,640 --> 00:04:20,960 Speaker 1: I was able to use my head's up display audio 78 00:04:21,279 --> 00:04:23,880 Speaker 1: the whole nine yards. The phone worked as intended. You know, 79 00:04:24,160 --> 00:04:29,400 Speaker 1: it goes into Android auto, right, So I proved it 80 00:04:29,440 --> 00:04:33,320 Speaker 1: wasn't the car, it was the cable. And you know, 81 00:04:35,040 --> 00:04:37,000 Speaker 1: sometimes you got to go with the obvious. Sometimes you 82 00:04:37,080 --> 00:04:40,200 Speaker 1: have to go with with you know, what could this 83 00:04:40,320 --> 00:04:45,440 Speaker 1: be and keep it simple. It's it's I've got to say, 84 00:04:45,600 --> 00:04:49,320 Speaker 1: it's rare to me when I see a USB port 85 00:04:49,360 --> 00:04:51,600 Speaker 1: on a vehicle go bed. I don't see it as 86 00:04:51,600 --> 00:04:55,039 Speaker 1: a common thing. Now, maybe it lost power, Maybe the 87 00:04:55,160 --> 00:04:59,320 Speaker 1: fuse that powers the USB port is blown for some reason. 88 00:05:00,040 --> 00:05:04,120 Speaker 1: I've seen that mostly from crummy cables. So you know, 89 00:05:04,240 --> 00:05:06,919 Speaker 1: rule number one and tip number one, always be aware 90 00:05:06,920 --> 00:05:08,680 Speaker 1: of the cable you're using. Is it as good a 91 00:05:08,760 --> 00:05:11,640 Speaker 1: quality because if you notice, the manufacturers always say you 92 00:05:11,720 --> 00:05:13,839 Speaker 1: must use the original cable the phone came with. What 93 00:05:13,880 --> 00:05:17,120 Speaker 1: they're really saying is make sure you use a good 94 00:05:17,160 --> 00:05:19,880 Speaker 1: cable and you're not buying a cheap one, right, And 95 00:05:20,520 --> 00:05:25,239 Speaker 1: that's the case, and cables are confusing. The original cable 96 00:05:25,800 --> 00:05:30,200 Speaker 1: that daughter number two was using was white, and she 97 00:05:30,240 --> 00:05:33,400 Speaker 1: went out and bought another white cable, but it wasn't 98 00:05:33,440 --> 00:05:36,479 Speaker 1: the same quality. It came out of the Amazon machine, 99 00:05:37,160 --> 00:05:39,760 Speaker 1: and not realizing the disparity and the difference, she just, 100 00:05:40,440 --> 00:05:43,080 Speaker 1: you know, got a cable. She never knew there was 101 00:05:43,080 --> 00:05:46,159 Speaker 1: a difference between a cable that's capable of carrying data 102 00:05:46,200 --> 00:05:50,080 Speaker 1: and a cable that's capable of charging and data. I'm sorry, 103 00:05:50,320 --> 00:05:51,680 Speaker 1: just charging, charging in data. 104 00:05:51,720 --> 00:05:52,120 Speaker 2: You get it. 105 00:05:53,480 --> 00:05:56,720 Speaker 1: And the point is cables are different. Not all cables 106 00:05:56,760 --> 00:05:59,680 Speaker 1: are the same. They may look the same, obviously, they 107 00:05:59,680 --> 00:06:02,839 Speaker 1: may be colored the same, but they don't have the 108 00:06:02,920 --> 00:06:07,200 Speaker 1: same capability. It's a lot like a network cable that 109 00:06:07,240 --> 00:06:09,480 Speaker 1: you plug in your computer. There are some that'll carry 110 00:06:09,480 --> 00:06:12,080 Speaker 1: so much bandwidth, some that'll carry more bandwidth, some of 111 00:06:12,120 --> 00:06:15,200 Speaker 1: it'll carry and then there are some that just don't 112 00:06:15,200 --> 00:06:18,960 Speaker 1: work at all, especially in the modern age. So in 113 00:06:19,000 --> 00:06:22,279 Speaker 1: the end it ended up being the wrong cable. For 114 00:06:22,320 --> 00:06:25,479 Speaker 1: the vehicle, But what caused it because her cable worked 115 00:06:25,480 --> 00:06:27,840 Speaker 1: for the longest time. Well, the first thought I've got 116 00:06:27,880 --> 00:06:32,080 Speaker 1: is did her cable go bad? Now she threw a 117 00:06:32,080 --> 00:06:34,120 Speaker 1: cable out when she bought the new one, not realizing, 118 00:06:34,200 --> 00:06:37,120 Speaker 1: so we'll never know. But what's really interesting, and this 119 00:06:37,200 --> 00:06:39,760 Speaker 1: is why I say all this to you, is the 120 00:06:39,839 --> 00:06:43,560 Speaker 1: week prior to this happening, Apple came out with a 121 00:06:43,560 --> 00:06:48,280 Speaker 1: software update for the phone and it became an ever 122 00:06:48,560 --> 00:06:53,479 Speaker 1: since without realizing it. So you know, when you're dealing 123 00:06:53,520 --> 00:06:56,159 Speaker 1: with your car and you're the way you connect and 124 00:06:56,200 --> 00:06:59,039 Speaker 1: the data and so on, is the phone up to 125 00:06:59,040 --> 00:07:01,760 Speaker 1: the most current day? Is the vehicle up to the 126 00:07:01,800 --> 00:07:05,640 Speaker 1: most current date? Because sometimes doing the phone update requires 127 00:07:05,680 --> 00:07:07,800 Speaker 1: you to have to get the vehicle updated by the 128 00:07:07,800 --> 00:07:11,960 Speaker 1: manufacturer using proper scan tool and technology. So it's a 129 00:07:12,040 --> 00:07:14,120 Speaker 1: leap frog game. We do this, you do that, you 130 00:07:14,160 --> 00:07:18,320 Speaker 1: do that, I do this. In the end, the best 131 00:07:18,320 --> 00:07:20,320 Speaker 1: thing you can do, as I did with her phone 132 00:07:20,400 --> 00:07:21,760 Speaker 1: is I took it out to the plow truck. It 133 00:07:21,800 --> 00:07:24,360 Speaker 1: connected to the plow truck. The cable on the plow 134 00:07:24,440 --> 00:07:26,160 Speaker 1: truck worked in the plow truck. I took the plow 135 00:07:26,200 --> 00:07:30,280 Speaker 1: truck on her phone, plugged it into her Lexus and 136 00:07:30,320 --> 00:07:32,400 Speaker 1: it worked, and I proved that it was the cable. 137 00:07:32,440 --> 00:07:34,720 Speaker 1: In this case, I just don't know where the where 138 00:07:34,720 --> 00:07:38,960 Speaker 1: the bugaboo came from. So it's pretty simple and easy. 139 00:07:39,160 --> 00:07:43,080 Speaker 1: But doing this right will save you a diagnostic fee. 140 00:07:43,080 --> 00:07:44,560 Speaker 1: In her case, it saved her going back to the 141 00:07:44,640 --> 00:07:47,600 Speaker 1: Lexus paying a diagnosis thinking that it would be under 142 00:07:47,600 --> 00:07:50,920 Speaker 1: a warranty and extended warranty, which it would not be 143 00:07:50,920 --> 00:07:53,000 Speaker 1: because there was nothing wrong with it, And it saved 144 00:07:53,000 --> 00:07:55,120 Speaker 1: her a couple one hundred bucks. So you can do 145 00:07:55,200 --> 00:07:58,040 Speaker 1: this and save yourself some money. So bottom line, there 146 00:07:58,080 --> 00:08:02,440 Speaker 1: are differences in cables, the data cables. There are cables 147 00:08:02,480 --> 00:08:07,280 Speaker 1: that are charging cables. Data cables will charge charging cables. 148 00:08:07,360 --> 00:08:10,680 Speaker 1: Just charge only right. Always make sure you've got a 149 00:08:10,680 --> 00:08:13,760 Speaker 1: good quality cable, all right. Make sure you're of what 150 00:08:13,800 --> 00:08:17,200 Speaker 1: you're purchasing. Try it in a different vehicle, all right, 151 00:08:17,680 --> 00:08:21,280 Speaker 1: something reasonably close. In agent her case was it was 152 00:08:21,320 --> 00:08:23,160 Speaker 1: fairly easy. She's got a twenty one. I've got a 153 00:08:23,160 --> 00:08:26,760 Speaker 1: twenty two, two different manufacturers, but it wasn't all that 154 00:08:26,800 --> 00:08:29,239 Speaker 1: critical in the long run. Her husband has a twenty 155 00:08:29,240 --> 00:08:33,760 Speaker 1: one Toyota. Twenty one Toyota twenty one Lexus. She proved 156 00:08:33,920 --> 00:08:35,760 Speaker 1: a couple of things there, but she couldn't get over 157 00:08:35,760 --> 00:08:38,679 Speaker 1: the finish line. So just look at the cables. Consider 158 00:08:38,720 --> 00:08:42,720 Speaker 1: that when was it last software updated. Hey, you may 159 00:08:42,800 --> 00:08:45,000 Speaker 1: take it to the vehicle. You may take the vehicle 160 00:08:45,000 --> 00:08:46,600 Speaker 1: in for service, and they may say, hey, we've got 161 00:08:46,600 --> 00:08:49,440 Speaker 1: to update your computer. There's a software update for this 162 00:08:49,480 --> 00:08:52,199 Speaker 1: in this and in that software update, it may not 163 00:08:52,280 --> 00:08:56,040 Speaker 1: say anything about audio or navigation or radio or anything. 164 00:08:56,880 --> 00:08:58,480 Speaker 1: And then you get it back and two days later 165 00:08:58,520 --> 00:09:00,400 Speaker 1: you discover when you plug into go on that trip, 166 00:09:00,600 --> 00:09:04,520 Speaker 1: hey your your data communication isn't working because they updated 167 00:09:04,559 --> 00:09:08,600 Speaker 1: their software. You need to update the phone. So update 168 00:09:08,640 --> 00:09:11,600 Speaker 1: the phone, update the vehicle, a good data cable. Try 169 00:09:11,600 --> 00:09:14,440 Speaker 1: it in a different vehicle. Don't don't panic, and don't 170 00:09:14,440 --> 00:09:20,120 Speaker 1: think it's always something's broken. Usually it's somewhere between those, 171 00:09:20,360 --> 00:09:24,040 Speaker 1: you know, software updates and cables. That's much more common 172 00:09:24,120 --> 00:09:29,040 Speaker 1: than actually, you know, finding a fault. So and of course, reboot. 173 00:09:29,080 --> 00:09:31,439 Speaker 1: You know it's a computer, your phone's a computer. Reboot 174 00:09:31,480 --> 00:09:34,280 Speaker 1: the computer, give it a dead boot. Don't just restart it. 175 00:09:34,320 --> 00:09:37,080 Speaker 1: Turn it off. Count to ten, turn it back on, 176 00:09:37,880 --> 00:09:41,480 Speaker 1: let its start up. Try your connection process and just 177 00:09:41,520 --> 00:09:44,720 Speaker 1: go through it. So you know, I just I thought 178 00:09:44,760 --> 00:09:47,000 Speaker 1: this would help you, and so did my daughter because 179 00:09:47,040 --> 00:09:49,040 Speaker 1: she yelled at me every day for the last couple 180 00:09:49,080 --> 00:09:51,520 Speaker 1: of weeks or last couple of days, saying, you know, Dad, 181 00:09:51,520 --> 00:09:53,160 Speaker 1: you got to talk about this on Saturday. Dad, you 182 00:09:53,200 --> 00:09:55,240 Speaker 1: got to talk about this on the weekend. So here 183 00:09:55,280 --> 00:09:58,920 Speaker 1: I am enjoy eight five five five six zero nine 184 00:09:59,040 --> 00:10:00,839 Speaker 1: nine zero zero an any in the card off? 185 00:10:00,960 --> 00:10:01,280 Speaker 4: You know what? 186 00:10:01,360 --> 00:10:02,560 Speaker 2: Yeah? What what? 187 00:10:02,640 --> 00:10:05,920 Speaker 5: I find frustrating with Android Auto. And I think it 188 00:10:05,920 --> 00:10:08,760 Speaker 5: connects to my car through Wi Fi. I'm not sure 189 00:10:08,760 --> 00:10:12,040 Speaker 5: it connects through Bluetooth. But I find that if I 190 00:10:12,040 --> 00:10:14,880 Speaker 5: if I'm on a phone call and I've got and 191 00:10:14,960 --> 00:10:17,160 Speaker 5: I opened the door before i shut the car off, 192 00:10:17,160 --> 00:10:19,160 Speaker 5: and I finished the call and then shut the car off. 193 00:10:19,200 --> 00:10:20,840 Speaker 5: When I get back in the car, the phone will 194 00:10:20,840 --> 00:10:24,640 Speaker 5: not connect for Android Auto until I cycle the uh 195 00:10:24,480 --> 00:10:25,680 Speaker 5: the Wi Fi connection. 196 00:10:26,000 --> 00:10:30,040 Speaker 2: I bet you that's a software glitch. That's it's It's weird. 197 00:10:30,080 --> 00:10:31,000 Speaker 2: It's just really weird. 198 00:10:31,120 --> 00:10:31,320 Speaker 6: Yeah. 199 00:10:31,360 --> 00:10:34,199 Speaker 1: And now if you're hardwired, tom, if you're connected by cable, 200 00:10:34,240 --> 00:10:34,679 Speaker 1: does it work? 201 00:10:34,720 --> 00:10:36,320 Speaker 2: Okay? 202 00:10:36,440 --> 00:10:38,480 Speaker 5: You know I haven't tried that yet because I've got 203 00:10:38,520 --> 00:10:41,040 Speaker 5: the cable tucked away because I generally, don't use it anymore. 204 00:10:41,480 --> 00:10:43,520 Speaker 2: Try the try the cable. Now. 205 00:10:43,920 --> 00:10:46,600 Speaker 1: She pointed out to me that the next generation Lexus 206 00:10:46,640 --> 00:10:49,280 Speaker 1: everything is wireless. You can do wireless data connect and 207 00:10:49,320 --> 00:10:53,360 Speaker 1: wireless navigation in the whole nine yards. And you know, 208 00:10:53,400 --> 00:10:55,760 Speaker 1: and then that's a whole other conversation. All all, you know, 209 00:10:55,800 --> 00:10:59,880 Speaker 1: the wireless method, there's glitches there too, but you know, 210 00:11:00,080 --> 00:11:03,679 Speaker 1: as the standard is, go back to hardwire, Tom, hardwire 211 00:11:03,720 --> 00:11:06,480 Speaker 1: the hard wire the phone, and I bet that solves it. 212 00:11:06,520 --> 00:11:08,600 Speaker 1: And then you know, it's in the software. If it 213 00:11:08,600 --> 00:11:11,240 Speaker 1: works flawlessly hardwired, it's not the phone. It's not a 214 00:11:11,280 --> 00:11:15,120 Speaker 1: compatibility issue. Either the phone's wireless or the vehicle's wireless 215 00:11:15,160 --> 00:11:18,640 Speaker 1: software is out of date or incompatible, and that's causing 216 00:11:18,679 --> 00:11:22,079 Speaker 1: that particular problem. I see the day when manufacturers are 217 00:11:22,080 --> 00:11:25,880 Speaker 1: going to tell us our cars work with this model 218 00:11:25,920 --> 00:11:27,840 Speaker 1: phone and that model phone, but not this one in 219 00:11:27,880 --> 00:11:31,320 Speaker 1: that one, because it's it's it's just it's gotten to 220 00:11:31,360 --> 00:11:34,800 Speaker 1: that point that everything is so peculiar and technical. So 221 00:11:35,360 --> 00:11:38,160 Speaker 1: but I appreciate the question. Tom, let's pull over and 222 00:11:38,160 --> 00:11:40,920 Speaker 1: take a pause. Eight five five five six zero nine 223 00:11:41,000 --> 00:11:43,000 Speaker 1: nine zero zero running any of the car doctor, We're 224 00:11:43,040 --> 00:11:44,080 Speaker 1: back right after this. 225 00:11:46,760 --> 00:11:47,160 Speaker 4: It's. 226 00:11:50,600 --> 00:11:51,560 Speaker 2: He drives that way. 227 00:11:51,600 --> 00:11:53,880 Speaker 5: But when it comes to fixing cars, Ron has car 228 00:11:53,960 --> 00:11:54,920 Speaker 5: advice done right. 229 00:11:55,160 --> 00:11:58,559 Speaker 2: Eight five to five five six zero nine nine zero zero. 230 00:11:58,760 --> 00:12:00,480 Speaker 2: Here's Ron, Hey. 231 00:12:00,160 --> 00:12:02,480 Speaker 1: And let's get over and talk to Let's go to 232 00:12:02,520 --> 00:12:05,440 Speaker 1: Pete in Michigan at A five five five six zero 233 00:12:05,520 --> 00:12:07,640 Speaker 1: nine nine zero zero. Pete, you're on with the car doctor. 234 00:12:07,679 --> 00:12:09,360 Speaker 1: Thanks for calling back. What'd you find out about your 235 00:12:09,360 --> 00:12:10,160 Speaker 1: Cadillact this week? 236 00:12:11,000 --> 00:12:15,640 Speaker 4: Well, so I did pull the codes that cleared the 237 00:12:15,679 --> 00:12:17,600 Speaker 4: history of it, because I don't think they ever cleared 238 00:12:17,600 --> 00:12:21,360 Speaker 4: the codes and bringing them out first. But so, yeah, 239 00:12:21,400 --> 00:12:25,040 Speaker 4: I didn't see anything specifically regarding the traction control. I 240 00:12:25,080 --> 00:12:27,760 Speaker 4: only have two that are on the anti lock break 241 00:12:28,440 --> 00:12:31,800 Speaker 4: and one is at twelve twenty three. It's a left 242 00:12:32,440 --> 00:12:36,160 Speaker 4: rear wheel speed sensors as the input signal is zero, 243 00:12:36,840 --> 00:12:41,680 Speaker 4: and the other is a C twelve twenty six right 244 00:12:41,720 --> 00:12:44,520 Speaker 4: front excess wheel spin variation. 245 00:12:45,559 --> 00:12:50,360 Speaker 1: Okay, and refresh my memory. Refresh our memory. Is there 246 00:12:50,360 --> 00:12:52,800 Speaker 1: a current problem with it or was this intermittent? 247 00:12:54,240 --> 00:13:00,560 Speaker 4: Well? This was so the the mill light the mill 248 00:13:00,679 --> 00:13:05,320 Speaker 4: is always on the This was about the one time 249 00:13:05,320 --> 00:13:07,600 Speaker 4: that I was driving it trying to get to a restaurant. 250 00:13:07,640 --> 00:13:09,640 Speaker 4: And had to go to another one. And that traction 251 00:13:10,480 --> 00:13:14,920 Speaker 4: button is right in the center console and the cup 252 00:13:14,920 --> 00:13:17,560 Speaker 4: holder sits right over it when you eject it, and 253 00:13:17,600 --> 00:13:20,000 Speaker 4: it pushed down on that and caused the car to 254 00:13:20,080 --> 00:13:24,320 Speaker 4: basically just creep. It was like the more I accelerated, 255 00:13:24,679 --> 00:13:27,360 Speaker 4: the more the anti lock stop felt like it was 256 00:13:27,440 --> 00:13:29,000 Speaker 4: grinding down on itself. 257 00:13:29,400 --> 00:13:31,319 Speaker 2: Okay, And you haven't been able to duplicate it since, 258 00:13:32,520 --> 00:13:32,920 Speaker 2: oh I have? 259 00:13:33,280 --> 00:13:36,559 Speaker 4: Well, yeah, if I hit that anti traction now now, 260 00:13:37,240 --> 00:13:39,200 Speaker 4: after I cleared the codes, I drove it around and 261 00:13:39,200 --> 00:13:41,920 Speaker 4: I hit the traction and it didn't have a problem 262 00:13:41,920 --> 00:13:46,559 Speaker 4: with it. But it has happened on a couple occurrences. 263 00:13:46,120 --> 00:13:49,280 Speaker 4: So right now the car ride to duplicate it. 264 00:13:49,400 --> 00:13:52,000 Speaker 2: Right now, the car rides more now. And did you 265 00:13:52,080 --> 00:13:53,600 Speaker 2: say the check engine light is on. 266 00:13:53,679 --> 00:13:59,000 Speaker 4: Pete, No, No, just those two INNA locks, the anti 267 00:13:59,080 --> 00:14:02,559 Speaker 4: lock and the the stability is complaining. 268 00:14:02,760 --> 00:14:06,080 Speaker 1: Okay, So check engine lights not on. The only light 269 00:14:06,160 --> 00:14:08,199 Speaker 1: you had on was ABS and traction control. And all 270 00:14:08,240 --> 00:14:10,600 Speaker 1: you had was a right front and a left rear 271 00:14:10,679 --> 00:14:11,920 Speaker 1: or vice versa wheel. 272 00:14:11,640 --> 00:14:12,560 Speaker 2: Speed sensor fault. 273 00:14:13,920 --> 00:14:17,439 Speaker 1: Yep, Okay, I know of no condition that will cause 274 00:14:17,440 --> 00:14:19,240 Speaker 1: what you're describing, Is it there. 275 00:14:19,320 --> 00:14:20,960 Speaker 2: Now is the fault there? Now? 276 00:14:22,760 --> 00:14:23,120 Speaker 4: Yes? 277 00:14:23,800 --> 00:14:26,440 Speaker 2: What do you mean? Yes, it's it's well it. 278 00:14:26,880 --> 00:14:30,840 Speaker 4: Says steering or stability issue. 279 00:14:31,000 --> 00:14:33,320 Speaker 2: Okay. And are those two codes in the system now? 280 00:14:34,600 --> 00:14:34,960 Speaker 4: Yes? 281 00:14:35,080 --> 00:14:37,640 Speaker 2: Okay? If you clear those codes, how fast do they 282 00:14:37,680 --> 00:14:38,120 Speaker 2: come back? 283 00:14:39,880 --> 00:14:40,800 Speaker 4: Almost immediately? 284 00:14:40,880 --> 00:14:42,800 Speaker 2: Okay, let's diagnose the two codes. 285 00:14:42,560 --> 00:14:44,840 Speaker 4: Probably within a couple of minutes are running. 286 00:14:45,080 --> 00:14:50,640 Speaker 1: Let's let's diagnose the codes. Okay, which you had? 287 00:14:50,680 --> 00:14:51,040 Speaker 2: What you had? 288 00:14:51,040 --> 00:14:55,480 Speaker 1: A twelve twenty six and a twelve twenty three said, correct? Okay, 289 00:14:55,480 --> 00:14:58,160 Speaker 1: those are wheel speed sensors on one's a front, one's 290 00:14:58,200 --> 00:15:02,520 Speaker 1: a back, right, right, right, let's diagnose them. Why do 291 00:15:02,600 --> 00:15:04,880 Speaker 1: we have that? And it might be that the system 292 00:15:04,920 --> 00:15:08,320 Speaker 1: is seeing an imbalance. Now there also may be a 293 00:15:08,360 --> 00:15:12,400 Speaker 1: strategy involved here in that it's seeing an imbalance in 294 00:15:12,440 --> 00:15:15,160 Speaker 1: the system. It's seeing a problem with a left fear 295 00:15:15,160 --> 00:15:16,560 Speaker 1: and a right front, or a left front and the 296 00:15:16,640 --> 00:15:18,680 Speaker 1: right rear. I forget which way we were going here, 297 00:15:19,080 --> 00:15:22,320 Speaker 1: but it might be trying to right. It might be 298 00:15:22,400 --> 00:15:25,920 Speaker 1: trying to correct and keep the vehicle stable. Got to remember, 299 00:15:26,160 --> 00:15:29,880 Speaker 1: ABS and traction control and stabilit track are all tied together, 300 00:15:30,840 --> 00:15:35,160 Speaker 1: and you know its job stabilit track by name alone. 301 00:15:35,640 --> 00:15:39,720 Speaker 1: Right stability it's trying to keep the car square, straight, level, 302 00:15:39,760 --> 00:15:42,080 Speaker 1: and point to the right direction going down the road. 303 00:15:43,120 --> 00:15:48,160 Speaker 1: So if right, if it thinks that you know, one 304 00:15:48,160 --> 00:15:51,560 Speaker 1: wheel is skidding and the other wheel isn't moving, or 305 00:15:51,600 --> 00:15:54,760 Speaker 1: the other wheel is spinning faster than the other, it's 306 00:15:54,760 --> 00:15:56,680 Speaker 1: going to start to apply the brake and try and 307 00:15:56,800 --> 00:15:59,680 Speaker 1: track this thing straight. It's going to be like trying 308 00:15:59,720 --> 00:16:03,320 Speaker 1: to ship at full speed. And it just has no 309 00:16:03,360 --> 00:16:05,400 Speaker 1: control over itself. It's on autopilot. 310 00:16:05,480 --> 00:16:08,280 Speaker 4: It just totally explains why I'm not getting an error 311 00:16:08,360 --> 00:16:11,760 Speaker 4: code in that because the traction control is not in error. 312 00:16:11,800 --> 00:16:13,320 Speaker 4: It's doing its job normally. 313 00:16:13,480 --> 00:16:16,600 Speaker 2: Right, it sees a fault, it's three. 314 00:16:17,640 --> 00:16:19,680 Speaker 1: You know, new cars have spoiled us on a lot 315 00:16:19,720 --> 00:16:23,280 Speaker 1: of fronts, and in particular it's it's got us thinking 316 00:16:23,320 --> 00:16:25,920 Speaker 1: that everything's self diagnosed as well. New cars don't either, 317 00:16:25,960 --> 00:16:28,560 Speaker 1: but neither did the old stuff. And the technology here 318 00:16:28,680 --> 00:16:32,560 Speaker 1: is so old that it thinks that that one speed 319 00:16:32,600 --> 00:16:36,760 Speaker 1: sensor is at zero because either the circuit's not reporting, 320 00:16:37,080 --> 00:16:39,960 Speaker 1: it's a bad sensor, it's a bad hub something. There's 321 00:16:39,960 --> 00:16:44,600 Speaker 1: a fault, right, it thinks the other one is you know, 322 00:16:45,120 --> 00:16:46,960 Speaker 1: how could this one be going zero? And this one's 323 00:16:47,000 --> 00:16:50,000 Speaker 1: doing thirty miles an hour standing still, Wait a minute, 324 00:16:50,760 --> 00:16:52,720 Speaker 1: I better reply the brakes. Pete might be headed for 325 00:16:52,760 --> 00:16:57,560 Speaker 1: a tree, right right, okay, and that's what. 326 00:16:57,480 --> 00:17:03,280 Speaker 4: The umber is. Your daughter's so smart, doing thirty years 327 00:17:03,280 --> 00:17:06,840 Speaker 4: of technology. Myself, I'll just tell you real quick. I 328 00:17:06,880 --> 00:17:10,159 Speaker 4: have a Samsung phone that does those wireless charging and 329 00:17:10,200 --> 00:17:12,359 Speaker 4: my girlfriend bought a new one and I said, this 330 00:17:12,440 --> 00:17:15,399 Speaker 4: doesn't charge for anything. Well, it only puts out five loots. 331 00:17:15,480 --> 00:17:17,159 Speaker 4: So she went out and was going to buy a 332 00:17:17,200 --> 00:17:19,280 Speaker 4: twenty loot and I wait a minute, let's see what 333 00:17:19,359 --> 00:17:23,000 Speaker 4: the phone will actually handle. Phone would only handle fifteen wats, right, 334 00:17:23,320 --> 00:17:25,520 Speaker 4: So yeah, devil's in the details. 335 00:17:25,760 --> 00:17:29,640 Speaker 1: The devil's in the details, and it's usually pretty simple, right. 336 00:17:29,720 --> 00:17:31,439 Speaker 1: And that's why I you know, and that's why I 337 00:17:31,480 --> 00:17:33,920 Speaker 1: told that story. Plus plus, katie'll stop. 338 00:17:33,800 --> 00:17:37,600 Speaker 2: Yelling at me now, she'll leave me alone. Dad, you 339 00:17:37,680 --> 00:17:38,240 Speaker 2: told the story. 340 00:17:38,280 --> 00:17:38,440 Speaker 4: Good. 341 00:17:38,480 --> 00:17:40,239 Speaker 2: I'm glad because she just wants to help people. But 342 00:17:41,080 --> 00:17:42,600 Speaker 2: you know, it's it's always looked back. 343 00:17:42,760 --> 00:17:42,960 Speaker 4: You know. 344 00:17:43,040 --> 00:17:44,840 Speaker 1: The thing that got her was it really kind of 345 00:17:44,840 --> 00:17:47,240 Speaker 1: blew her mind, was but that it's a white cable. Yeah, 346 00:17:47,240 --> 00:17:50,040 Speaker 1: but this white cable is made by brand X and 347 00:17:50,040 --> 00:17:54,000 Speaker 1: that White cable is made by brand Y Me personally, 348 00:17:54,400 --> 00:17:55,640 Speaker 1: I like Anchor cables. 349 00:17:55,680 --> 00:17:58,720 Speaker 2: They're good, they're reliable, they last a long time, and 350 00:17:58,760 --> 00:17:59,680 Speaker 2: they've never let me down. 351 00:17:59,720 --> 00:18:01,560 Speaker 1: So I think brand of Cable it's you got to 352 00:18:01,560 --> 00:18:03,560 Speaker 1: buy a good cable for your phone as. 353 00:18:03,480 --> 00:18:05,960 Speaker 2: Well as everything else, So don't buy cheap stuff. Pete, 354 00:18:05,960 --> 00:18:07,440 Speaker 2: good luck, Tay. Let me know if you need more. 355 00:18:07,640 --> 00:18:08,240 Speaker 2: Happy to help. 356 00:18:08,240 --> 00:18:10,120 Speaker 1: I'm Ronnininie in the Car Doctor here at eight five 357 00:18:10,200 --> 00:18:12,439 Speaker 1: five five six zero nine nine zero zero. We'll be 358 00:18:12,480 --> 00:18:41,080 Speaker 1: back right after this. Welcome back running the Car Doctor. 359 00:18:41,720 --> 00:18:44,080 Speaker 1: And I just want to say thank you everybody. By 360 00:18:44,119 --> 00:18:46,520 Speaker 1: the way, this week the sales at the at the 361 00:18:46,560 --> 00:18:49,919 Speaker 1: at the Car Doctor store are just soaring, and I 362 00:18:49,960 --> 00:18:51,920 Speaker 1: was very happy I got to I got to help 363 00:18:52,000 --> 00:18:54,199 Speaker 1: Jerry in Connecticut this week. It's a funny story. He 364 00:18:54,240 --> 00:18:57,359 Speaker 1: had a problem with getting his coffee cup. He wanted 365 00:18:57,359 --> 00:19:00,280 Speaker 1: his car Doctor coffee cup, so he ordered one, but 366 00:19:00,480 --> 00:19:03,679 Speaker 1: he somehow and I don't necessarily understand what happened here. 367 00:19:03,720 --> 00:19:06,399 Speaker 1: I think he paid two different ways, and he was 368 00:19:06,480 --> 00:19:09,240 Speaker 1: using Apple Pay, and Apple Pay had his old address 369 00:19:09,240 --> 00:19:11,919 Speaker 1: that he doesn't live at anymore on the system, so 370 00:19:11,920 --> 00:19:13,720 Speaker 1: it put that into the system. And bottom line, the 371 00:19:13,720 --> 00:19:16,080 Speaker 1: coffee cup went to the wrong place. And you know, 372 00:19:16,119 --> 00:19:17,600 Speaker 1: he got his T shirt, but he didn't get his 373 00:19:17,600 --> 00:19:21,080 Speaker 1: coffee cup. So it came across my desk on Tuesday 374 00:19:21,119 --> 00:19:25,800 Speaker 1: this week and I got to play customer service. It 375 00:19:25,880 --> 00:19:27,560 Speaker 1: was really great. I got to pick up the phone 376 00:19:27,600 --> 00:19:30,879 Speaker 1: and you know, and he was like wow. I said, yeah, 377 00:19:30,920 --> 00:19:33,840 Speaker 1: you know, let's let's see Rush Limbaugh do this if 378 00:19:33,840 --> 00:19:36,720 Speaker 1: he were alive, right, you know, you know, national talk 379 00:19:36,760 --> 00:19:39,399 Speaker 1: show host. So but we got Jerry straightened out and 380 00:19:39,440 --> 00:19:41,440 Speaker 1: Jerry's Jevis cough cup probably got there today as a 381 00:19:41,440 --> 00:19:44,360 Speaker 1: matter of fact. So the store is up alive. It's 382 00:19:44,359 --> 00:19:46,040 Speaker 1: doing well, and I want to thank everybody for that. 383 00:19:46,160 --> 00:19:48,120 Speaker 1: And you know, if you need entrance to the store, 384 00:19:48,240 --> 00:19:50,480 Speaker 1: just get out the cardoctorshow dot com click on the 385 00:19:50,480 --> 00:19:53,080 Speaker 1: merchandise button. I want to answer this email for Brian 386 00:19:53,840 --> 00:19:55,640 Speaker 1: hey Ron. I love the show. I listened every week. 387 00:19:55,640 --> 00:20:00,000 Speaker 1: I've got a nineteen ninety eight Mercedes Benz compressor convertible 388 00:20:00,040 --> 00:20:02,680 Speaker 1: with a missfire and cylinder too. The backstory on the car. 389 00:20:02,720 --> 00:20:05,399 Speaker 1: I always loved backstories. I replaced the motor with a 390 00:20:05,520 --> 00:20:08,000 Speaker 1: used motor. They came out of a documented sixty thousand 391 00:20:08,000 --> 00:20:10,800 Speaker 1: miles car. The reason I replaced the motor was the 392 00:20:10,840 --> 00:20:13,280 Speaker 1: original motor had over two hundred thousand miles on it 393 00:20:13,640 --> 00:20:16,240 Speaker 1: and a blown head gas get leaking oil. I had 394 00:20:16,280 --> 00:20:18,240 Speaker 1: my shop put the motor in and we got it running. 395 00:20:18,760 --> 00:20:21,400 Speaker 1: We took the car for a test drive. It ran perfectly. 396 00:20:21,440 --> 00:20:24,440 Speaker 1: After driving for about twenty five miles, the car developed 397 00:20:24,440 --> 00:20:26,280 Speaker 1: the miss and the check engine light came on. We 398 00:20:26,320 --> 00:20:28,560 Speaker 1: scanned the car and we came up with a misfire 399 00:20:28,600 --> 00:20:32,199 Speaker 1: and cylinder too. We moved coil packs fuel injectors around. 400 00:20:32,560 --> 00:20:34,719 Speaker 1: The miss always stayed in cylinder too. We even did 401 00:20:34,760 --> 00:20:37,760 Speaker 1: a compression check and that came back good. My shop 402 00:20:37,800 --> 00:20:40,520 Speaker 1: is telling me they traced it back to no power 403 00:20:40,560 --> 00:20:43,359 Speaker 1: to the injector and said it needs a computer. Is 404 00:20:43,400 --> 00:20:46,879 Speaker 1: this possible? My shop reached out to Mercedes, and Mercedes 405 00:20:46,920 --> 00:20:48,800 Speaker 1: said there is only one that they could find that 406 00:20:48,840 --> 00:20:52,480 Speaker 1: it's in Germany. Uh, it's possible. Is it possible to 407 00:20:52,520 --> 00:20:54,679 Speaker 1: send the original computer out to someone to get it 408 00:20:54,680 --> 00:20:56,520 Speaker 1: fixed or get a used one and have a flash 409 00:20:56,560 --> 00:20:57,840 Speaker 1: to the car. Because I have a computer that came 410 00:20:57,880 --> 00:20:59,720 Speaker 1: out of a junkyard and he thoughts greatly appreciated. Brian 411 00:21:00,080 --> 00:21:04,640 Speaker 1: Metric first of all Brian ninety eight. Technology is real, 412 00:21:04,720 --> 00:21:07,160 Speaker 1: primitive by today's standard. It's almost thirty years ago, it's 413 00:21:07,200 --> 00:21:10,159 Speaker 1: twenty seven years ago. But you get the point. Be 414 00:21:10,320 --> 00:21:13,040 Speaker 1: sure your shop is telling you or you heard the 415 00:21:13,119 --> 00:21:17,600 Speaker 1: right thing, because if memory serves me right, power to 416 00:21:17,640 --> 00:21:22,280 Speaker 1: the injectors comes through a fuse on that vehicle, right, 417 00:21:22,320 --> 00:21:24,480 Speaker 1: there's a four cylinder there's a little four cylinder car. 418 00:21:25,240 --> 00:21:27,800 Speaker 1: You know, it's power that the injectors comes through a fuse. 419 00:21:28,160 --> 00:21:30,200 Speaker 1: If you didn't have power to the injector, I would 420 00:21:30,240 --> 00:21:34,520 Speaker 1: be looking more at fuse, fuse relay, et cetera. So 421 00:21:34,600 --> 00:21:37,280 Speaker 1: I think they're telling you I'm assuming, which is a 422 00:21:37,359 --> 00:21:39,560 Speaker 1: dangerous word. You guys always know. I always say that 423 00:21:40,040 --> 00:21:43,840 Speaker 1: I'm assuming that they're telling you that there is no 424 00:21:44,040 --> 00:21:48,679 Speaker 1: signal to the injector, meaning that the computer the driver 425 00:21:48,760 --> 00:21:52,520 Speaker 1: and the computer stopped working. What I would be doing 426 00:21:53,400 --> 00:21:57,240 Speaker 1: is I here's where you know, we prepare for World 427 00:21:57,320 --> 00:21:59,240 Speaker 1: War three, and here's where you got to use the weapon. 428 00:21:59,600 --> 00:22:02,600 Speaker 1: I'd have a lab scope out on this if it's 429 00:22:02,600 --> 00:22:06,119 Speaker 1: a misfire on cylinder three. And and to back up 430 00:22:06,160 --> 00:22:09,879 Speaker 1: a second, so you don't hear any click out of 431 00:22:09,880 --> 00:22:13,240 Speaker 1: the injector on three. Right, there's no audible sound, which 432 00:22:13,240 --> 00:22:15,600 Speaker 1: you could get a teth scope down in there, as 433 00:22:15,680 --> 00:22:17,600 Speaker 1: difficult as it is, and listen to it. 434 00:22:17,640 --> 00:22:19,119 Speaker 2: Tick tick tic tictick. Do you hear it? 435 00:22:19,640 --> 00:22:24,320 Speaker 1: If not, right, let's look up a labscope. Let's go 436 00:22:24,480 --> 00:22:27,639 Speaker 1: scope this if you want to know what good looks like. 437 00:22:28,600 --> 00:22:31,120 Speaker 1: All right, you've got three other cylinders to pick from 438 00:22:31,119 --> 00:22:35,240 Speaker 1: because one, three, and four are working. So let's find 439 00:22:35,760 --> 00:22:40,320 Speaker 1: the signal side. First of all, verify power right. One 440 00:22:40,320 --> 00:22:41,960 Speaker 1: side is going to be you know, twelve vaults. The 441 00:22:41,960 --> 00:22:43,840 Speaker 1: other side is going to be signal from the PCM. 442 00:22:44,040 --> 00:22:45,920 Speaker 1: You'll see what kind of power you've got, or you 443 00:22:45,960 --> 00:22:47,280 Speaker 1: see you got kind of salary got. Then you'll see 444 00:22:47,280 --> 00:22:49,600 Speaker 1: what kind of signal you got, and you should see 445 00:22:49,600 --> 00:22:52,920 Speaker 1: that on the other three including two. If you don't 446 00:22:52,960 --> 00:22:56,240 Speaker 1: see a driver's signal, then I'm going to tell you 447 00:22:56,280 --> 00:23:02,320 Speaker 1: to verify back to the PCM. At the PCM to 448 00:23:02,480 --> 00:23:05,000 Speaker 1: check for a signal. I always do my wiring checks 449 00:23:05,040 --> 00:23:07,320 Speaker 1: in a situation like this at two places, at the 450 00:23:07,320 --> 00:23:10,480 Speaker 1: engine and at the computer right where the harness comes in, 451 00:23:10,720 --> 00:23:13,040 Speaker 1: because how do I know the wire's not broken in between? 452 00:23:13,960 --> 00:23:16,960 Speaker 1: If I've got signal at the computer end, but not 453 00:23:17,040 --> 00:23:19,200 Speaker 1: the injector in I've got a broken wire. If I've 454 00:23:19,200 --> 00:23:22,440 Speaker 1: got no signal at either end, then yeah, it's possible 455 00:23:22,480 --> 00:23:25,080 Speaker 1: I've got a bad computer. The next thing I'm going 456 00:23:25,119 --> 00:23:29,280 Speaker 1: to tell you to do is clear the fault. Does 457 00:23:29,320 --> 00:23:32,480 Speaker 1: it come back right away? And if not, while it's 458 00:23:32,600 --> 00:23:35,960 Speaker 1: not back, do you have signal? 459 00:23:36,560 --> 00:23:36,800 Speaker 2: Then? 460 00:23:37,480 --> 00:23:40,240 Speaker 1: In other words, has the computer shut down because it 461 00:23:40,359 --> 00:23:44,280 Speaker 1: sensed a different problem in the vehicle and it's shutting 462 00:23:44,320 --> 00:23:47,720 Speaker 1: down Cylinder two to protect the injector or the driver? 463 00:23:48,440 --> 00:23:52,000 Speaker 1: Is there a problem with the injector that it's seeing 464 00:23:52,200 --> 00:23:55,280 Speaker 1: and I don't know what injector you have where it 465 00:23:55,320 --> 00:23:58,280 Speaker 1: could be a bad computer. Yes, I'm just trying to 466 00:23:58,280 --> 00:24:00,000 Speaker 1: give you the steps on how I would approach it 467 00:24:00,080 --> 00:24:02,000 Speaker 1: to break it down and make it simple. 468 00:24:02,520 --> 00:24:02,920 Speaker 2: All right. 469 00:24:03,600 --> 00:24:08,240 Speaker 1: I don't know of anybody that can actually rebuild that computer. 470 00:24:08,280 --> 00:24:10,720 Speaker 2: I'm not saying they're not out there, but. 471 00:24:10,920 --> 00:24:13,560 Speaker 1: I would also try and find, yes, a used one 472 00:24:14,000 --> 00:24:15,760 Speaker 1: out of a yard, and you know, try and get 473 00:24:15,760 --> 00:24:18,000 Speaker 1: it flashed to that vehicle. Your problem is you're dealing 474 00:24:18,000 --> 00:24:23,320 Speaker 1: with older technology and you're most likely going to need 475 00:24:23,520 --> 00:24:29,159 Speaker 1: an old school Mercedes shop that does this, because I 476 00:24:29,200 --> 00:24:31,520 Speaker 1: don't think the newer shops are going to have the technology. 477 00:24:31,560 --> 00:24:33,000 Speaker 1: It's old stuff, and I don't think they're going to 478 00:24:33,000 --> 00:24:34,800 Speaker 1: have kept it around. I was thinking about this the 479 00:24:34,840 --> 00:24:37,560 Speaker 1: other day. I was looking at my display boards in 480 00:24:37,600 --> 00:24:39,679 Speaker 1: the shop and I've got scan tools up there that 481 00:24:39,720 --> 00:24:43,480 Speaker 1: are from nineteen eighty five. You know, you start thinking 482 00:24:43,480 --> 00:24:45,359 Speaker 1: about it, I'm like, why am I? What am I 483 00:24:45,400 --> 00:24:48,119 Speaker 1: doing with this stuff? Why am I keeping this? You know, 484 00:24:48,200 --> 00:24:50,960 Speaker 1: this isn't much newer. It's nineteen ninety eight. All these 485 00:24:50,960 --> 00:24:54,359 Speaker 1: cars are gone. But it's a regional thing that depends 486 00:24:54,359 --> 00:24:56,200 Speaker 1: on what part of the country you're in. But that's 487 00:24:56,280 --> 00:24:58,720 Speaker 1: how I would approach it, Brian, all right, I'm not 488 00:24:58,840 --> 00:25:02,880 Speaker 1: one hundred percent convinced computer until I see no signal 489 00:25:03,880 --> 00:25:07,240 Speaker 1: based on using a scope. Simple enough, Just look at 490 00:25:07,240 --> 00:25:09,640 Speaker 1: a voltage trace and see what it does, and then 491 00:25:09,680 --> 00:25:11,920 Speaker 1: work our way out from there. And like I said, 492 00:25:11,960 --> 00:25:15,080 Speaker 1: you're gonna have three known good signals on cylinders one, three, 493 00:25:15,080 --> 00:25:18,320 Speaker 1: and four and that's attached right to the car. Keep 494 00:25:18,320 --> 00:25:22,239 Speaker 1: it simple, don't make it too complicated, all right. You know, 495 00:25:22,280 --> 00:25:24,159 Speaker 1: I got another email this week. Wait, I got it 496 00:25:24,160 --> 00:25:26,200 Speaker 1: here in a pile. Let me find it real quick, 497 00:25:26,200 --> 00:25:28,600 Speaker 1: because I wanted to read this one This came to 498 00:25:28,640 --> 00:25:31,560 Speaker 1: me from my buddy Billy out in Colorado. Billy's working 499 00:25:31,600 --> 00:25:35,120 Speaker 1: on a twenty eleven Jetta with a two point five leader. 500 00:25:35,160 --> 00:25:37,800 Speaker 1: He's got a hard break pedal when he's pumping the brakes, 501 00:25:38,280 --> 00:25:41,119 Speaker 1: and you know, he'll pump the brake and it'll it'll 502 00:25:41,840 --> 00:25:44,760 Speaker 1: the pedal gets rock hard. So he went through a 503 00:25:44,760 --> 00:25:46,480 Speaker 1: bunch of you know, I could try this, I could 504 00:25:46,480 --> 00:25:48,720 Speaker 1: try that, And he was looking for vacuum signal. Is 505 00:25:48,760 --> 00:25:51,520 Speaker 1: it a bad booster or is it a bad vacuum pump? 506 00:25:53,040 --> 00:25:54,919 Speaker 1: And I said to him simply. I emailed him back 507 00:25:54,960 --> 00:25:56,919 Speaker 1: and I said, Billy, how about we just take a 508 00:25:57,000 --> 00:26:01,120 Speaker 1: vacuum line from a different vehicle, park close, just run 509 00:26:01,240 --> 00:26:03,879 Speaker 1: vacuum off of an engine to that break booster, step 510 00:26:03,920 --> 00:26:04,359 Speaker 1: on the pedal. 511 00:26:04,400 --> 00:26:05,080 Speaker 2: How does it work? 512 00:26:05,480 --> 00:26:07,840 Speaker 1: He emailed me back. He said, that worked really well, 513 00:26:07,880 --> 00:26:10,439 Speaker 1: thank you. And I'll tell you guys that I tell 514 00:26:10,440 --> 00:26:13,040 Speaker 1: you that out of humility. But he was able to 515 00:26:13,080 --> 00:26:15,479 Speaker 1: prove that the booster was good by using vacuum from 516 00:26:15,520 --> 00:26:19,439 Speaker 1: another source, keep it simple, and that the vehicle had 517 00:26:19,480 --> 00:26:22,880 Speaker 1: a bad vacuum pump that even though tested good up 518 00:26:22,920 --> 00:26:25,800 Speaker 1: to a point, it didn't test good all the way 519 00:26:25,800 --> 00:26:28,960 Speaker 1: when it was placed under duress. So you know, I 520 00:26:28,960 --> 00:26:31,120 Speaker 1: always try to test as if the component is out 521 00:26:31,119 --> 00:26:33,879 Speaker 1: of the vehicle on the bench in a separate situation. 522 00:26:34,000 --> 00:26:36,600 Speaker 1: So keep that in mind. Going back to Brian, keep 523 00:26:36,600 --> 00:26:38,639 Speaker 1: that in mind, and that should get you through this. 524 00:26:38,880 --> 00:26:41,359 Speaker 1: Eight five five five six zero nine nine zero zero 525 00:26:41,400 --> 00:26:43,560 Speaker 1: again eight five five five six. 526 00:26:43,480 --> 00:26:45,520 Speaker 2: Zero nine nine zero zero. I'm running ady in the 527 00:26:45,520 --> 00:27:02,680 Speaker 2: car Doctor. I'll be back right after this, and off 528 00:27:02,720 --> 00:27:03,280 Speaker 2: we go again. 529 00:27:03,320 --> 00:27:06,200 Speaker 1: Eight five five six zero nine nine zero zero is 530 00:27:06,240 --> 00:27:08,960 Speaker 1: the phone number. Let's uh, let's let's go to Carl 531 00:27:08,960 --> 00:27:11,199 Speaker 1: and Louisiana. Carl, Welcome to the Car Doctor, sir. How 532 00:27:11,240 --> 00:27:12,280 Speaker 1: can I help what's on your mind? 533 00:27:14,040 --> 00:27:16,520 Speaker 6: Thank you very much. I've been listening to your program 534 00:27:16,560 --> 00:27:19,480 Speaker 6: for quite a while and you've helped me in the past. 535 00:27:19,560 --> 00:27:22,440 Speaker 6: And I found a trick that I thought was beneficial 536 00:27:22,480 --> 00:27:24,640 Speaker 6: that i'd like to share with you and your listeners. 537 00:27:24,720 --> 00:27:28,840 Speaker 6: Absolutely specifically, it came out I was working on an 538 00:27:28,840 --> 00:27:32,520 Speaker 6: O seven toilet avalon and I brought it to my 539 00:27:32,760 --> 00:27:38,199 Speaker 6: theoretical trusted mechanic and it became excessively expensive, so I 540 00:27:38,240 --> 00:27:40,960 Speaker 6: tried it back to the house. They were telling me, 541 00:27:41,000 --> 00:27:45,040 Speaker 6: I need to replace my e CU or ECM. You know, 542 00:27:45,160 --> 00:27:48,480 Speaker 6: it depends on the whoever wants to use their definition 543 00:27:48,840 --> 00:27:52,359 Speaker 6: of that. And what I found was a paper clip 544 00:27:53,119 --> 00:27:57,440 Speaker 6: and I was able to factor E set the ECM 545 00:27:57,560 --> 00:28:01,240 Speaker 6: or ECU back to factory stand and that corrected the 546 00:28:01,320 --> 00:28:05,199 Speaker 6: vehicle entirely. And I want to say it was pins 547 00:28:05,440 --> 00:28:09,000 Speaker 6: like thirteen and seven or nine to five. I don't 548 00:28:09,040 --> 00:28:11,399 Speaker 6: remember the exact pin place. I have a picture if 549 00:28:11,400 --> 00:28:12,399 Speaker 6: you want me to send it to you. 550 00:28:12,640 --> 00:28:16,120 Speaker 1: So you're saying that you did a reset procedure through 551 00:28:16,160 --> 00:28:19,640 Speaker 1: the OBD two port, yes. 552 00:28:19,920 --> 00:28:23,440 Speaker 6: Yes, it went back to factory default. And after that, 553 00:28:24,560 --> 00:28:27,000 Speaker 6: you know, the five thousand dollars part that they wanted 554 00:28:27,000 --> 00:28:30,800 Speaker 6: me to replace now magically worked and it's been working 555 00:28:30,880 --> 00:28:32,879 Speaker 6: for I don't know the last five months. 556 00:28:33,000 --> 00:28:35,359 Speaker 2: What was actually what was actually wrong with the vehicle, Carl. 557 00:28:37,520 --> 00:28:40,000 Speaker 6: What I found out is there was a crank position 558 00:28:40,160 --> 00:28:44,320 Speaker 6: sensor that went out, and I replaced the crank position sensor, 559 00:28:44,840 --> 00:28:48,000 Speaker 6: and after I tried to get it going, it still 560 00:28:48,040 --> 00:28:51,360 Speaker 6: wasn't going because of you know, the history that the 561 00:28:51,840 --> 00:28:55,640 Speaker 6: EBD or UCU had in it. And then after I 562 00:28:55,680 --> 00:28:59,320 Speaker 6: reset that and replaced those things, it was all good. 563 00:28:59,560 --> 00:29:03,000 Speaker 6: I mean, the mechanic that I had was like, oh, 564 00:29:03,040 --> 00:29:06,080 Speaker 6: you need a new computer. Well, I bought a forty 565 00:29:06,160 --> 00:29:10,160 Speaker 6: dollars crank position sensor and I used a paper clip 566 00:29:10,440 --> 00:29:14,320 Speaker 6: and fix my problem and it's been running since then. 567 00:29:14,920 --> 00:29:15,480 Speaker 2: Don't dumb. 568 00:29:15,640 --> 00:29:17,840 Speaker 1: Don't judge the whole industry by one guy. He made, 569 00:29:18,000 --> 00:29:20,600 Speaker 1: you know, for one misdiagnosis. I will say this, Oh no, 570 00:29:20,680 --> 00:29:23,200 Speaker 1: I will yeah, Well, and I will say this, I 571 00:29:23,240 --> 00:29:27,000 Speaker 1: don't know that what you did actually reset the PCM. 572 00:29:27,080 --> 00:29:29,480 Speaker 1: You might have just you just might have. I'd have 573 00:29:29,560 --> 00:29:31,360 Speaker 1: to look and see, yes, send me, send me what 574 00:29:31,400 --> 00:29:34,000 Speaker 1: you've got ron at cardoctorshow dot com. I want to 575 00:29:34,040 --> 00:29:35,920 Speaker 1: see what what what actually worked here? 576 00:29:36,400 --> 00:29:39,360 Speaker 6: But well, most definitely, I mean, the Internet has become 577 00:29:39,480 --> 00:29:43,760 Speaker 6: a very I guess I thought I was a mechanic, 578 00:29:43,840 --> 00:29:47,440 Speaker 6: but now I'm like a Google mechanic or a YouTube mechanic. 579 00:29:47,680 --> 00:29:51,200 Speaker 2: Yeah, care and be careful of that thing. I will say. 580 00:29:51,000 --> 00:29:52,640 Speaker 6: This also, you have to be careful. 581 00:29:52,760 --> 00:29:55,960 Speaker 1: Yeah, I will say this too, Carl, is that that 582 00:29:56,040 --> 00:29:59,440 Speaker 1: paper clip. Always be careful of literally putting the square 583 00:29:59,560 --> 00:30:02,960 Speaker 1: the round in the square hole because you distort those 584 00:30:04,240 --> 00:30:07,760 Speaker 1: you distort those pins enough, you'll find all of a sudden, 585 00:30:07,880 --> 00:30:10,840 Speaker 1: you know, somewhere down the line, you've got a a 586 00:30:11,240 --> 00:30:13,160 Speaker 1: g I can't get data or I can't make a 587 00:30:13,200 --> 00:30:15,000 Speaker 1: connection with my scan tool problem. 588 00:30:15,320 --> 00:30:17,200 Speaker 2: And I'll tell you I've seen that. 589 00:30:17,320 --> 00:30:19,400 Speaker 6: You're like me, I'm a guy. 590 00:30:19,400 --> 00:30:19,760 Speaker 4: For now. 591 00:30:19,840 --> 00:30:21,200 Speaker 6: I fix it with a paper clip. 592 00:30:21,280 --> 00:30:24,000 Speaker 2: Yep, yeah, no, I get it. I get it. 593 00:30:24,040 --> 00:30:26,240 Speaker 1: I'd like to see the how and the why. I 594 00:30:26,280 --> 00:30:28,440 Speaker 1: will also tell you that a lot of the Toyota 595 00:30:28,520 --> 00:30:32,880 Speaker 1: PCMs oh somewhere around two thousand and three up till 596 00:30:32,920 --> 00:30:37,040 Speaker 1: about twelve or fourteen, a lot of them were flashed. 597 00:30:37,280 --> 00:30:40,560 Speaker 1: So when you bought them from Toyota, out of the box, 598 00:30:41,360 --> 00:30:44,760 Speaker 1: they were they were pre fleshed. It was just plug 599 00:30:44,760 --> 00:30:48,000 Speaker 1: and play, as we like to say. I also want 600 00:30:48,040 --> 00:30:50,480 Speaker 1: to say, I'm not sure what your mechanic was trying 601 00:30:50,560 --> 00:30:53,360 Speaker 1: to sell, because I don't know what you're This was 602 00:30:53,400 --> 00:30:55,160 Speaker 1: an O seven Highlander. 603 00:30:54,760 --> 00:30:58,400 Speaker 6: You said, no, it was an seven Avalon. 604 00:30:58,480 --> 00:30:59,320 Speaker 2: Oh seven Avalon. 605 00:31:00,520 --> 00:31:00,720 Speaker 4: Yeah. 606 00:31:00,720 --> 00:31:03,280 Speaker 1: I don't know of any five thousand dollars computers for those, 607 00:31:04,600 --> 00:31:05,480 Speaker 1: So just just. 608 00:31:05,520 --> 00:31:08,120 Speaker 6: Be aware that, yeah sold, But I fixed it with 609 00:31:08,160 --> 00:31:08,840 Speaker 6: a paper clip. 610 00:31:09,400 --> 00:31:09,640 Speaker 4: You know. 611 00:31:09,720 --> 00:31:12,440 Speaker 6: I just thought i'd share it with the people to listen. 612 00:31:12,480 --> 00:31:15,560 Speaker 6: Get because not everybody is as smart as you, but 613 00:31:15,680 --> 00:31:17,720 Speaker 6: we're all working under the same tree. 614 00:31:18,000 --> 00:31:19,320 Speaker 2: Listen, some days. 615 00:31:19,160 --> 00:31:21,480 Speaker 1: I'm not as smart as me either, but you know, 616 00:31:21,480 --> 00:31:23,320 Speaker 1: I'm just trying to figure it out like you guys. 617 00:31:23,360 --> 00:31:25,200 Speaker 2: So send me what you got, kiddo. I'd love to 618 00:31:25,240 --> 00:31:27,160 Speaker 2: see it, and we'll talk about it up here on 619 00:31:27,240 --> 00:31:28,120 Speaker 2: there in the coming week. 620 00:31:28,280 --> 00:31:30,680 Speaker 1: You're very welcome, You be well, and I appreciate the 621 00:31:30,680 --> 00:31:33,280 Speaker 1: call and the tip, and we'll go from there. Yeah, 622 00:31:33,360 --> 00:31:36,360 Speaker 1: I I'm cautious. I want to see the end result. 623 00:31:36,360 --> 00:31:38,080 Speaker 1: I want to see what happened here. There's a lot 624 00:31:38,080 --> 00:31:41,600 Speaker 1: of you know, but but listen, it's I respect everybody's opinion, 625 00:31:41,640 --> 00:31:43,520 Speaker 1: and here's what happened. And you know, there's a lot 626 00:31:43,520 --> 00:31:45,720 Speaker 1: of things I can't explain in order repair either that 627 00:31:45,800 --> 00:31:48,400 Speaker 1: seem to work. So it's uh, it's interesting. Just like 628 00:31:48,440 --> 00:31:51,240 Speaker 1: I say, practice safe order repair. No round pegs and 629 00:31:51,240 --> 00:31:54,040 Speaker 1: square holes. You create problems. Eight five five five six 630 00:31:54,160 --> 00:31:56,360 Speaker 1: zero nine nine zero zero. The car Doctor's coming back 631 00:31:56,560 --> 00:31:57,040 Speaker 1: right after this. 632 00:31:57,080 --> 00:32:10,440 Speaker 7: Don't go away. 633 00:32:14,440 --> 00:32:17,560 Speaker 1: Let's answer a piece of email and are closing couple 634 00:32:17,640 --> 00:32:19,800 Speaker 1: of minutes here. Hey, Ron my son is earning his 635 00:32:19,840 --> 00:32:22,600 Speaker 1: private pilot's license. He's training in pipers and cessants. This 636 00:32:22,640 --> 00:32:25,520 Speaker 1: comes to us from Craig, He's training in pipers and 637 00:32:25,560 --> 00:32:27,640 Speaker 1: cessens that were built in the sixties and the seventies. 638 00:32:27,680 --> 00:32:30,440 Speaker 1: How do these aircraft keep going when we label a 639 00:32:30,480 --> 00:32:32,680 Speaker 1: fifteen year old super ready to retire? Why do we 640 00:32:32,760 --> 00:32:35,320 Speaker 1: have such a hard time keeping our cars going that long? 641 00:32:35,480 --> 00:32:38,600 Speaker 1: Thanks Craig, I appreciate your thoughts. Well, I think a 642 00:32:38,680 --> 00:32:41,160 Speaker 1: lot of it has to do with, you know, the maintenance, 643 00:32:41,360 --> 00:32:43,920 Speaker 1: the maintenance that we don't want to do. I also 644 00:32:44,040 --> 00:32:46,400 Speaker 1: think that a lot of people can't see the forest 645 00:32:46,440 --> 00:32:49,120 Speaker 1: for the trees. Speaking very candidly, you know, I was 646 00:32:49,160 --> 00:32:53,360 Speaker 1: thinking about it today. I'm stole driving my four suburban 647 00:32:53,680 --> 00:32:56,680 Speaker 1: ninety five thousand miles on it. Just took it to 648 00:32:56,720 --> 00:32:59,520 Speaker 1: the car wash today and it came out and somebody's 649 00:32:59,520 --> 00:33:01,640 Speaker 1: standing there saying, well, look at that look out, because 650 00:33:02,480 --> 00:33:04,239 Speaker 1: I mean, when I tell you the suburban looks new, 651 00:33:04,240 --> 00:33:06,320 Speaker 1: the suburban looks brand new, right. It looks like the 652 00:33:06,400 --> 00:33:08,200 Speaker 1: day it rolled off the showroom floor. But you know, 653 00:33:08,200 --> 00:33:11,080 Speaker 1: I've taken very, very very good care of it. And 654 00:33:12,160 --> 00:33:14,760 Speaker 1: somebody standing in the car wash line who doesn't really 655 00:33:14,760 --> 00:33:17,520 Speaker 1: know models and shapes couldn't believe that this is a 656 00:33:17,560 --> 00:33:20,360 Speaker 1: two thousand and four suburban. You know it's a round body, 657 00:33:20,360 --> 00:33:24,120 Speaker 1: as we used to call it. And you know how 658 00:33:24,120 --> 00:33:26,480 Speaker 1: did I get it there? I just changed the oil 659 00:33:26,520 --> 00:33:28,560 Speaker 1: a lot. I wasn't afraid to throw parts at it 660 00:33:28,760 --> 00:33:30,840 Speaker 1: when it needed something to be repaired. I wasn't so 661 00:33:30,920 --> 00:33:33,680 Speaker 1: quick to junk it. You know, five six years ago. 662 00:33:33,720 --> 00:33:36,200 Speaker 1: You guys know the story, five six, maybe seven years ago. 663 00:33:36,280 --> 00:33:39,040 Speaker 1: Now it needed a trans it, needed a transit fifty 664 00:33:39,080 --> 00:33:42,840 Speaker 1: five thousand miles. And you know when the trans was apart, 665 00:33:42,880 --> 00:33:46,520 Speaker 1: water pump, radiator, coolant lines. I mean just everything that 666 00:33:46,960 --> 00:33:49,080 Speaker 1: needed to be done got done, even if it was 667 00:33:49,120 --> 00:33:52,000 Speaker 1: close to needing to be done, it got done. I 668 00:33:52,040 --> 00:33:54,680 Speaker 1: think part of the problem, Craig is we look to 669 00:33:54,680 --> 00:33:58,400 Speaker 1: see how cheap can we fix a car, not how correct? 670 00:33:59,240 --> 00:34:02,720 Speaker 1: And that's bottom line. You know, I don't have to 671 00:34:02,720 --> 00:34:08,600 Speaker 1: remind everybody about you know, the necessity of aircraft maintenance, 672 00:34:09,680 --> 00:34:13,120 Speaker 1: how important it is. You know, airplanes have a strict 673 00:34:13,120 --> 00:34:17,520 Speaker 1: maintenance guideline to follow, not like cars, because we've all 674 00:34:17,560 --> 00:34:21,120 Speaker 1: seen the result. Right, aircraft, it's a very unforgiving ending, 675 00:34:22,320 --> 00:34:25,560 Speaker 1: you know, So just to touch on that delicately if 676 00:34:25,560 --> 00:34:28,279 Speaker 1: I can so, I think it can be done. 677 00:34:28,400 --> 00:34:29,359 Speaker 2: I think you can keep a. 678 00:34:29,320 --> 00:34:32,479 Speaker 1: Car going as long as you want. You know, why 679 00:34:32,520 --> 00:34:36,040 Speaker 1: can we keep some classics from the sixties going fifty 680 00:34:36,120 --> 00:34:40,520 Speaker 1: years later. The other issue is because of parts. We 681 00:34:40,560 --> 00:34:44,600 Speaker 1: can buy parts for these cars. A fifteen year old Subaru, 682 00:34:44,719 --> 00:34:47,640 Speaker 1: if it needs a computer, if it needs something electronic, 683 00:34:48,120 --> 00:34:49,879 Speaker 1: I don't know where that part's going to come from 684 00:34:49,920 --> 00:34:52,520 Speaker 1: because the manufacturers aren't going to support it, nor are 685 00:34:52,520 --> 00:34:53,399 Speaker 1: they required to. 686 00:34:53,840 --> 00:34:54,920 Speaker 2: And it's going to be gone. 687 00:34:55,440 --> 00:34:58,160 Speaker 1: But cars that are fifty, sixty, seventy, eighty years old 688 00:34:58,160 --> 00:35:01,480 Speaker 1: and so on, the electronics aren't there, the mechanicals are, 689 00:35:01,600 --> 00:35:03,759 Speaker 1: and it's much easier to maintain and take care of 690 00:35:03,760 --> 00:35:06,640 Speaker 1: that car longevity wise. So it still does come back 691 00:35:06,680 --> 00:35:09,239 Speaker 1: to maintenance. Want to drive it longer, maintain it. I'm 692 00:35:09,280 --> 00:35:11,120 Speaker 1: running ady in the car doctor until the next time. 693 00:35:11,320 --> 00:35:14,280 Speaker 1: Good mechanics aren't expensive, they're priceless. 694 00:35:14,320 --> 00:35:14,640 Speaker 2: See you