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Speaker 1: One eight hundred d ui away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call eight hundred day. You've been

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Speaker 1: waiting for it, and it's finally here. Today's brand new

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Speaker 1: phone tap. And you know, for years many people who've

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Speaker 1: stuck with the cable companies have found that they can

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Speaker 1: get a lower price by haggling with the customer service

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Speaker 1: person over the phone. I'm gonna say, I'm gonna quits money.

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Speaker 1: Everyone does that, that's the tactic. In fact, the guy

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Speaker 1: we talk with today is bragged to his girlfriend that

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Speaker 1: he's been doing this for years without fail. Well, the

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Speaker 1: cable company is about to turn the tables on him

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Speaker 1: because our own Jose Bolanos poses as a customer service

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Speaker 1: rep and he has a sneaky strategy to maybe even

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Speaker 1: get him to pay more. We never find out how

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Speaker 1: in your phone tap right now the twenty Hello, Hi,

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Speaker 1: this is Miles from Cable Customer Service. Is this Matthew Geller? Yeah? Hey,

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Speaker 1: Hey Matt we received your request that you'd like to

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Speaker 1: cancel your service, and I was hoping to speak to

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Speaker 1: you about that. Yeah, that's right, Okay, I like cancer.

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Speaker 1: Before we do that, though, may I ask why specifically? Well,

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Speaker 1: to be honest with you, you you guys are pretty expensive,

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Speaker 1: and I watched everything like on Netflix and Hulu. I

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Speaker 1: don't even really utle, I can see what you mean.

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Speaker 1: I do see here that you're currently paying one hundred

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Speaker 1: and twenty dollars a month. Is that correct? Yeah? And

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Speaker 1: that's like so expensive. I can't afford that. Sure, Um,

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Speaker 1: can I get one hundred and ten hundred and a month?

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Speaker 1: Hundred dollars? Maybe hundre dolls a month? Maybe do here

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Speaker 1: a month? Going once, going twice, and sold to the

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Speaker 1: man on the phone five dollars. Wait a minute, what,

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Speaker 1: I'm sorry? What I don't get what did you just

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Speaker 1: rample off the name? Oh? Like I'm at an auction No. Well,

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Speaker 1: in our customer feedback surveys, you've seen a lot of

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Speaker 1: people saying they just get annoyed by having these conversations

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Speaker 1: in general. So I thought that I would make them

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Speaker 1: a little more fun by doing it in an auctioneer voice.

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Speaker 1: So anyway, ninety five. We're good on that price, I said, final, No,

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Speaker 1: I sent in an email, I can't sell well, I

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Speaker 1: don't understand what you're trying to do. Let me give

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Speaker 1: you a little insider secret here. Okay, okay, okay, I

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Speaker 1: technically can't say it to you because this call is

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Speaker 1: being recorded. Okay, but if you say a certain price,

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Speaker 1: then maybe we can get to that price and I

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Speaker 1: can agree with you on it. Oh you know what

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Speaker 1: I mean? Okay, okay, Um, so let's start to bidding. Um,

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Speaker 1: how about what's so funny? An? I? Dude? That was really?

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Speaker 1: Are you a comedian? What I mean? No? Hold on, Look, look,

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Speaker 1: remember it's being recorded, so if you say things faster, right,

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Speaker 1: they may not catch the number. So why don't you

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Speaker 1: try it in that auctioneer stable that I was doing,

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Speaker 1: and then we can go from there. Okay, So I okay,

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Speaker 1: here's the deal. I really do want the price to

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Speaker 1: be lowered. That's like it was. Really the reason of

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Speaker 1: my email was not to camp gold, but like to

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Speaker 1: get it lower because a lot of people do that.

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Speaker 1: If you yeah, we can get it. Yeah. Everyone thinks

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Speaker 1: they know the cable company more than we get it. Look,

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Speaker 1: let's start doing the auction. So just started one hundred

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Speaker 1: and twenty dollars and go down, dude, I'll walk you

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Speaker 1: through this, Okay, Okay, I guess I can. I can

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Speaker 1: try this. Um let's see one twenty one he sold? Old,

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Speaker 1: you did it, good job, man. Wait a minute, No, no, no,

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Speaker 1: I want to go down. I'm paying one twenty now,

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Speaker 1: I already said sold though, that's the rules of auctions.

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Speaker 1: I can't. Yeah, but you told me. You told me

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Speaker 1: to start at one twenty. Well, you gotta remember I

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Speaker 1: still have a job to do. I still work for

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Speaker 1: the cable company. But when twenty is the price that

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Speaker 1: I'm already paying, you know, but we can lock that

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Speaker 1: price in so you never pay more or less. No,

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Speaker 1: that's the value I email if he gets the price down.

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Speaker 1: You told me that I could lower it if I

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Speaker 1: started one twenty doing this stupid option fit. I don't understand. Okay,

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Speaker 1: I want it's lowered, all right. No, I understand your upset.

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Speaker 1: Yeah I am, and I'm hearing that. Okay, So why

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Speaker 1: don't we start again to give you another shot. Let's

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Speaker 1: start at one thirty. Go Why am I going off? Hey?

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Speaker 1: Look who's thinking now? Huh? Look at you. You're learning. Well,

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Speaker 1: who's not thinking? Let's start in the middle one twenty

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Speaker 1: five fifty meeting in the middle. I want to He

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Speaker 1: doesn't even get your HBO, so I don't know what

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Speaker 1: you're who's the crazy one? Now the stretching you just

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Speaker 1: put me through. You're giving me three HBO. Let's how

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Speaker 1: about if I give you free everything? Wait? What Disney Plus, Netflix,

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Speaker 1: HBO Max and even my own personal streaming service Brooke

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Speaker 1: and Jeffrey plus I don't even have. Is like, I

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Speaker 1: don't want your stupid not Mark and Mindy, Brooke and

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Speaker 1: Jeffrey very close though, He's gonna Nickelodeon show man like,

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Speaker 1: I don't know what you are. You watch you you

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Speaker 1: know I am a pervert. But no, dude, this is

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Speaker 1: not a Nickelodeon show. This is actually a prank phone call.

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Speaker 1: None of this is Wait what do you talk? What?

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Speaker 1: What are you talking about? Yeah, this is a prank

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Speaker 1: phone call. Your girlfriend Caitlin set you up. She listens

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Speaker 1: to our show. God, yeah, dude, she got you really good.

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Speaker 1: She told us. You're always saying you're gonna threaten to cancel. Oh,

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Speaker 1: I'm gonna threaten to cancel. That's gonna work. Usually it

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Speaker 1: does work. Okay, So what I'm hearing is you're saying

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Speaker 1: two hundred dollars, two undred dollar, two hundred fifteen dollars

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Speaker 1: five year contract to Brooke and Jeffrey, plus of course,

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Speaker 1: so weeke up every morning with funk taps weekday mornings

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Speaker 1: all the twenties, Brooke and Jeffrey in the morning,