WEBVTT - Thomas Buberl

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<v Speaker 1>Thomas Bubel is a CEO of Accent, one of the

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<v Speaker 1>world's largest insurance companies. I recently had a chance to

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<v Speaker 1>sit down with him to talk about the risk facing

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<v Speaker 1>global insurance, particularly relating to war and climate change. Explain

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<v Speaker 1>to people who aren't familiar with life insurance or health

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<v Speaker 1>insurance or any kind of insurance, what is the main business.

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<v Speaker 1>It's the underwrite, what the risk is, make a profit

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<v Speaker 1>presumably on the premiums you charge, and then take those

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<v Speaker 1>premiums and invest it and do well on the investment

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<v Speaker 1>as well.

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<v Speaker 2>Is that right?

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<v Speaker 3>Yes?

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<v Speaker 4>And plus we have to pay claims as well, So

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<v Speaker 4>we receive at the beginning of the year a premium,

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<v Speaker 4>we invest the premium, and then when the claim happened,

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<v Speaker 4>we have to then pay it out. And all of

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<v Speaker 4>that should be managed in a way that we protect

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<v Speaker 4>the number of people that we ensure and also make

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<v Speaker 4>a profit.

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<v Speaker 1>So on the premium that you charge. The underwriting risk

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<v Speaker 1>is very complicated. You have to assess what the risk

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<v Speaker 1>is that somebody will live or die or get an illness,

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<v Speaker 1>or a property will be damaged. Do you try to

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<v Speaker 1>make money on the underwriting or you try to break

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<v Speaker 1>even on that?

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<v Speaker 4>No, we have to make money on the underwriting because

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<v Speaker 4>obviously there's capital that needs to be put behind that business,

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<v Speaker 4>and also we have shareholders that want to return. So

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<v Speaker 4>what we basically look at we have a lot of

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<v Speaker 4>historic data that we can use to price a building

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<v Speaker 4>and then make sure that over the duration of a

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<v Speaker 4>contract we make sufficient money to remunerate our shareholders and

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<v Speaker 4>get remuneration.

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<v Speaker 3>For the risk.

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<v Speaker 1>What type of return do you try to get on

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<v Speaker 1>your investments? And do you have thousands of people to

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<v Speaker 1>invest the money and who does the investing?

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<v Speaker 4>So what we do is we are not speculators. We

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<v Speaker 4>very much look at what are our liabilities, and so

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<v Speaker 4>we invest in terms of duration exactly in the same

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<v Speaker 4>way that we would expect the liabilities to come, and

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<v Speaker 4>we mostly hold our assets to maturity. And therefore it

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<v Speaker 4>really depends what the liability looks like. This determines the

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<v Speaker 4>return you need, and the longer the liability, the higher

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<v Speaker 4>the return.

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<v Speaker 1>Now, Warren Buffett famously bought some life insurance. So I

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<v Speaker 1>guess reinsurance companies years ago. You bought General Ree and

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<v Speaker 1>he takes the premiums and he invested in and he

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<v Speaker 1>very good investor. Is that a model you use, which

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<v Speaker 1>is to go get really good investors that you give

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<v Speaker 1>money to and tell them to get a higher rate

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<v Speaker 1>of return than you would normally get if you're doing

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<v Speaker 1>it yourself.

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<v Speaker 4>Yes, I mean, we obviously need to split our assets

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<v Speaker 4>across many, many asset managers to make sure that we

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<v Speaker 4>have a high degree of diversification. We have a fullse

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<v Speaker 4>area of business which is the investment management. So we

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<v Speaker 4>have ACCE Investment Managers that has around seven hundred billion

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<v Speaker 4>of assets and we obviously invest a lot through them,

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<v Speaker 4>but we certainly also do a lot with external asset

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<v Speaker 4>managers to make sure that we play the market.

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<v Speaker 3>But also optimized it.

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<v Speaker 1>So in an era when we have high inflation, high

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<v Speaker 1>interest rates, what kind of rate of return do you

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<v Speaker 1>need to get to kind of be comfortable. You need

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<v Speaker 1>to get a seven, eight, nine, ten percent rate of

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<v Speaker 1>return or much higher than that to feel that you're

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<v Speaker 1>doing a good job investing the money that you have

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<v Speaker 1>from their premiums.

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<v Speaker 4>So again it depends on the liability profile. We always

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<v Speaker 4>look what is the division of the liability relative.

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<v Speaker 3>To how we need to invest.

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<v Speaker 4>But it's obviously clear now that in an environment like this,

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<v Speaker 4>we need to get much higher return than we used

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<v Speaker 4>to in a zero interest rate environment. And therefore the

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<v Speaker 4>insurer is a very slow moving investor. So we invest

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<v Speaker 4>around ten percent of our balance sheet every year, so

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<v Speaker 4>it is not that when market changes we immediately change

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<v Speaker 4>everything to change the return pattern.

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<v Speaker 1>So if I wanted to go in the insurance business myself,

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<v Speaker 1>would you recommend that I go into life insurance, automobile insurance,

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<v Speaker 1>health insurance, property.

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<v Speaker 2>And casual Which is the best business to go on?

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<v Speaker 2>Of those four?

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<v Speaker 4>I would say the property and casualty insurance for commercial

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<v Speaker 4>business and the health insurance. Why because those are two

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<v Speaker 4>business that are growing the most. On the property and

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<v Speaker 4>casualty for company, you've got all the new risks supply

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<v Speaker 4>chain risk, cyber risk, climate transition risk, and on the

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<v Speaker 4>health side the question a more longevity but higher healthth

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<v Speaker 4>cost and how can you help people to live a

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<v Speaker 4>better life. Those are the two areas I would recommend

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<v Speaker 4>to you.

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<v Speaker 1>The biggest risk in property and casualty is that now

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<v Speaker 1>climate change or climate are kind of things that are

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<v Speaker 1>changing the way that the Earth deals with weather and

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<v Speaker 1>things like that.

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<v Speaker 4>Yeah, so absolutely, when you look at natural catestrophes, the

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<v Speaker 4>number of events has significantly increased, and not only the

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<v Speaker 4>very big events like hurricanes, but also what we call

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<v Speaker 4>secondary parrots, so wildfires, floodings, and drought. And this leads

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<v Speaker 4>to the fact that you have far more events and

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<v Speaker 4>therefore a much higher cost of all of the natural catestrophes.

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<v Speaker 1>How do you really assess the risk of climate change,

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<v Speaker 1>because how can you possibly know whether they're going to

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<v Speaker 1>be a hurricane or a flood. It's just based on

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<v Speaker 1>the past or the projection of the future. How do

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<v Speaker 1>you do that?

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<v Speaker 4>So essentially we use data from the past, but as

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<v Speaker 4>you say, since the dynamic has changed, we need to

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<v Speaker 4>also look forward. And what we do a lot. We

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<v Speaker 4>work a lot with scientists who understand what the warming

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<v Speaker 4>of the earth and climate change will mean for the

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<v Speaker 4>question of taking risk. And secondly, we take much less

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<v Speaker 4>risk than we used to take because we have to

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<v Speaker 4>be careful.

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<v Speaker 1>So let's suppose there are a lot of hurricanes. Is

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<v Speaker 1>that good for property and casualty insurance? Or not good

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<v Speaker 1>because people say, well, there's going to be more hurricanes,

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<v Speaker 1>I al should buy more insurance or not good because

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<v Speaker 1>you got to pay a lot of claims.

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<v Speaker 3>It depends.

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<v Speaker 4>I would say it's good because I mean a it

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<v Speaker 4>creates the awareness to do more prevention.

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<v Speaker 3>What we see.

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<v Speaker 4>Today is that, as I said earlier, there is more events,

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<v Speaker 4>it becomes more and more difficult to ensure, and therefore

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<v Speaker 4>we work a lot with our customers around preventions. And

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<v Speaker 4>so if you look at the large hurricanes, Hurricane Katrina

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<v Speaker 4>and Hurricane Irma, for example, they're about fifteen years apart,

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<v Speaker 4>costs have actually come down over time despite inflation.

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<v Speaker 3>So prevention does work.

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<v Speaker 1>Let's stop talk about another type of insurance, which is

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<v Speaker 1>life insurance. Are you better off if people live a

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<v Speaker 1>long time so they don't claim their life insurance, or

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<v Speaker 1>you're better off that they die sooner.

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<v Speaker 3>It always depends.

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<v Speaker 4>So dying sooner is mostly better because if people live longer,

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<v Speaker 4>you have the longevity risk and you never know how

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<v Speaker 4>long people live, but that really depends country by country.

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<v Speaker 4>We have certainly made the choice of being relatively cautious

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<v Speaker 4>around life insurance. We used to be eighty percent in

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<v Speaker 4>life insurance in our whole portfolio.

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<v Speaker 3>We are now twenty percent in life insurance.

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<v Speaker 4>Because life insurance is very much financial risk, which is

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<v Speaker 4>not diversifying. And secondly, it is very much linked to

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<v Speaker 4>a high degree of regulation which makes the business very,

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<v Speaker 4>very difficult.

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<v Speaker 1>Let's talk about health insurance or third type of insurance.

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<v Speaker 1>So there's a lot of obesity going on in the

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<v Speaker 1>Western world, a lot of drug abuse in the Western world.

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<v Speaker 1>Do you take that into account when you sell health insurance?

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<v Speaker 4>Yes, obviously, I mean you have to give you a BMI,

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<v Speaker 4>which is then the proxy around the question how it

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<v Speaker 4>bees are you or not? But even for example this area,

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<v Speaker 4>we are at the beginning of quite a big revolution.

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<v Speaker 4>If you look at all the new drugs like ozembic

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<v Speaker 4>and others, they could change the pattern of obesity significantly

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<v Speaker 4>going forward, which is actually an exciting journey to go on.

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<v Speaker 1>So the United States has a complicated healthcare program. I

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<v Speaker 1>don't know how it works in Europe, but is our

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<v Speaker 1>program the United States? Some call it Obamacare Affordable Care Act.

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<v Speaker 1>Is that program better or worse for health insurance than

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<v Speaker 1>whatever you have in Europe?

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<v Speaker 4>Both have the same issue, which is a demographic issue.

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<v Speaker 4>If you look, for example, in the US, I think

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<v Speaker 4>about ten to fifteen years ago, about twenty percent of

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<v Speaker 4>the federal budgets and fiscal budgets were related to welfare.

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<v Speaker 4>Today we are at thirty nine percent to the fact

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<v Speaker 4>that people are getting older. You see exactly the same

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<v Speaker 4>pattern in Europe, So the question around public or more

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<v Speaker 4>public type health system will come on the table and

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<v Speaker 4>new solutions will be needed.

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<v Speaker 1>Now, maybe unfairly, but insurance companies have a reputation for saying, well,

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<v Speaker 1>we'll show you insurance, but when the claim comes they say, well,

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<v Speaker 1>maybe it's not so as much damage as you claim

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<v Speaker 1>and they take a long time to pay out. Is

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<v Speaker 1>that a fair portrayal of the way some insurance companies

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<v Speaker 1>are and how do you deal with that image?

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<v Speaker 4>So when I joined the insurance industry in two thousand

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<v Speaker 4>and five, this image was already there, and I would

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<v Speaker 4>say at the time it was also justified in a

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<v Speaker 4>to a certain degree because we were not enough engaged to.

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<v Speaker 3>Work really for the border society. We were still very bureaucratic.

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<v Speaker 4>If you're fast forward now twenty almost twenty years forward,

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<v Speaker 4>this is not the case anymore. We are extremely engaged

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<v Speaker 4>in society. Take the topic of climate change, take the

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<v Speaker 4>topic of on socially include and we have significantly changed

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<v Speaker 4>the whole customer service. So most of it today is

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<v Speaker 4>very digital and it's much easier both in the administration

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<v Speaker 4>and the claims management.

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<v Speaker 1>So let's talk about your background for a moment. Where

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<v Speaker 1>are you from originally? Where were you born?

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<v Speaker 3>I was born in Germany.

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<v Speaker 2>Where did you go to school?

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<v Speaker 4>I went to school near Disseldof in Germany and did

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<v Speaker 4>all my childhood in Germany.

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<v Speaker 1>And you were a German speaker, I assume yes. Did

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<v Speaker 1>you speak French as well? As a young I learned?

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<v Speaker 4>I learned French in school. It was my third language.

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<v Speaker 4>So I did Latin English and then French. And at

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<v Speaker 4>the time I didn't know how valuable it would be

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<v Speaker 4>that I learned French.

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<v Speaker 1>Now, in the United States, you often hear people saying

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<v Speaker 1>I want my little boy to grow up to be

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<v Speaker 1>an investor. They wanted to be a doctor or a lawyer.

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<v Speaker 1>You never hear people saying, I want my little boy

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<v Speaker 1>to grow up to be an insurance person. So how

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<v Speaker 1>did you grow up to be an insurance person? Your

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<v Speaker 1>parents tell you to be an insurance world.

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<v Speaker 4>No, not at all when I studied. So after I

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<v Speaker 4>finished my studies, I wasn't really ready to decide in

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<v Speaker 4>which industry I went, and so I went into consulting

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<v Speaker 4>to prolong a little bit. The journey and test certain industries.

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<v Speaker 4>And so during that consulting time I did amazing projects.

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<v Speaker 3>Somewhere in insurance.

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<v Speaker 4>Other were in women's underwear, other were in IT distribution.

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<v Speaker 4>So I saw very different sectors, and I really liked

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<v Speaker 4>the insurance sector at the time because I saw exactly

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<v Speaker 4>what you mentioned earlier, that there is an industry that

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<v Speaker 4>is deeply rooted in society because we are basically promoting

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<v Speaker 4>and ensuring social cohesion. Yet the industry was not recognized

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<v Speaker 4>for it. It was that question around a very bureaucratic industry,

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<v Speaker 4>and at the time I wanted to make a difference

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<v Speaker 4>and wanted to go in there.

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<v Speaker 2>So right before you joined the Action, you were working where.

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<v Speaker 3>I worked for Boston Consulting.

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<v Speaker 2>Okay.

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<v Speaker 4>Then went to winter To Insurance, which was bought by Access.

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<v Speaker 4>Second signature I had to give was the NDA of

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<v Speaker 4>the AXA deal. Then I went and ran Zoich Insurance

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<v Speaker 4>in Switzerland and then back to Accell to run Germany

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<v Speaker 4>for Exile.

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<v Speaker 1>You've been the CEO since twenty sixteen and the stock

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<v Speaker 1>is up about sixty percent since that time.

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<v Speaker 3>I think it's a little more.

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<v Speaker 4>I started more than sixty percent sixteen euros and today

0:11:24.520 --> 0:11:25.679
<v Speaker 4>it closed at thirty.

0:11:25.400 --> 0:11:29.640
<v Speaker 1>One okay, and the market capitalization is up almost an

0:11:29.640 --> 0:11:30.320
<v Speaker 1>equivalent amount.

0:11:30.360 --> 0:11:32.520
<v Speaker 3>Yeah, exactly, Yeah, we are about seventy one billion dollars.

0:11:32.880 --> 0:11:35.680
<v Speaker 1>Now, France is a wonderful country and they have a

0:11:35.679 --> 0:11:38.800
<v Speaker 1>lot of great companies. Usually they're headed by people that

0:11:38.840 --> 0:11:42.520
<v Speaker 1>are born in France. So how did a German get

0:11:42.520 --> 0:11:45.200
<v Speaker 1>to be the head of a French major company?

0:11:45.440 --> 0:11:47.000
<v Speaker 3>You have to ask my board of directors.

0:11:47.080 --> 0:11:51.600
<v Speaker 4>Now, essentially, I mean we the board ran a process.

0:11:52.200 --> 0:11:54.679
<v Speaker 4>They first looked at extra candidates. They then looked at

0:11:54.840 --> 0:11:57.440
<v Speaker 4>internal candidates. We I think if a member correctly, were

0:11:57.720 --> 0:12:01.320
<v Speaker 4>seven internal candidates, and then over time the process took

0:12:01.320 --> 0:12:04.719
<v Speaker 4>three years, they eliminated and we were just at the

0:12:04.800 --> 0:12:08.120
<v Speaker 4>end of the day two left, one French person and me.

0:12:08.640 --> 0:12:12.960
<v Speaker 4>And then the board looked at essentially three criteria which

0:12:13.040 --> 0:12:16.320
<v Speaker 4>was very much away from nationality. One was track record

0:12:16.720 --> 0:12:20.120
<v Speaker 4>within AXA, the other one was what is the value

0:12:20.160 --> 0:12:22.560
<v Speaker 4>set of the person? And the third one what is

0:12:22.600 --> 0:12:25.520
<v Speaker 4>the capacity of the person to reinvent him or herself.

0:12:26.240 --> 0:12:29.600
<v Speaker 1>So in many cases the large French companies, the largest

0:12:29.600 --> 0:12:34.280
<v Speaker 1>ones are run by French people, typically men who have

0:12:34.440 --> 0:12:37.080
<v Speaker 1>gone to the so called elit power schools. But you

0:12:37.120 --> 0:12:38.800
<v Speaker 1>didn't go to one of those schools. So does that

0:12:38.920 --> 0:12:41.040
<v Speaker 1>mean you're an outsider a bit in the French business

0:12:41.120 --> 0:12:43.720
<v Speaker 1>establishment or you've been able to work your way in.

0:12:44.040 --> 0:12:46.240
<v Speaker 3>I've been able to work my way in. But that

0:12:46.600 --> 0:12:47.520
<v Speaker 3>needed two things.

0:12:47.600 --> 0:12:52.040
<v Speaker 4>One the curiosity of the French CEOs in me, but

0:12:52.160 --> 0:12:56.280
<v Speaker 4>also my ability to then fully dive into it. And

0:12:56.320 --> 0:13:00.520
<v Speaker 4>so what I did, for example, with my woundimentary French

0:13:00.760 --> 0:13:03.600
<v Speaker 4>knowledge that I had from school and studying, I only

0:13:03.640 --> 0:13:05.840
<v Speaker 4>spoke French the whole day to make sure that this

0:13:05.880 --> 0:13:10.600
<v Speaker 4>would work, and I integrated myself wherever I could. This

0:13:10.960 --> 0:13:13.240
<v Speaker 4>point around the university is actually a very good one,

0:13:13.280 --> 0:13:17.480
<v Speaker 4>because in France you compare the very good schools with

0:13:17.840 --> 0:13:21.200
<v Speaker 4>less good schools. I was neutral because I came from

0:13:21.200 --> 0:13:25.000
<v Speaker 4>a university that nobody knew, so I wasn't placeable in

0:13:25.040 --> 0:13:26.280
<v Speaker 4>the hierarchy of universities.

0:13:26.320 --> 0:13:29.640
<v Speaker 1>When you're conducting business in the actually headquarters, do you

0:13:29.679 --> 0:13:32.160
<v Speaker 1>speak French or do you speak English or German?

0:13:32.280 --> 0:13:34.080
<v Speaker 3>Or what I speak? No German.

0:13:34.640 --> 0:13:37.720
<v Speaker 4>And obviously whenever there is a person in the room

0:13:37.760 --> 0:13:40.679
<v Speaker 4>that cannot speak French, we only speak English.

0:13:40.679 --> 0:13:42.600
<v Speaker 3>But I still do.

0:13:42.520 --> 0:13:44.720
<v Speaker 4>As many of my meetings as I can in French

0:13:45.080 --> 0:13:46.920
<v Speaker 4>if it's possible.

0:13:46.840 --> 0:13:50.200
<v Speaker 1>And your business is a global business, what is the

0:13:50.200 --> 0:13:53.240
<v Speaker 1>biggest place where you have the most people. Is that

0:13:53.360 --> 0:13:55.920
<v Speaker 1>France or Europe or United States?

0:13:55.960 --> 0:13:56.439
<v Speaker 3>It's Europe.

0:13:56.480 --> 0:13:59.160
<v Speaker 4>So essentially we have about twenty percent of the business

0:13:59.200 --> 0:14:03.480
<v Speaker 4>in France, forty percent of the business in Europe, twenty

0:14:03.480 --> 0:14:05.800
<v Speaker 4>percent in the US, and then twenty percent Asia.

0:14:05.880 --> 0:14:09.199
<v Speaker 1>And any interesting growing your business by making an acquisition

0:14:09.440 --> 0:14:10.880
<v Speaker 1>or doing something like that.

0:14:11.080 --> 0:14:13.640
<v Speaker 4>Yeah, I mean we have done quite a few acquisitions.

0:14:13.679 --> 0:14:16.360
<v Speaker 4>As I said earlier, I started with eighty percent life

0:14:16.360 --> 0:14:19.440
<v Speaker 4>insurance and we are now at twenty percent life insurance,

0:14:19.720 --> 0:14:22.520
<v Speaker 4>having kept the same revenue, which meant that we had

0:14:22.560 --> 0:14:22.800
<v Speaker 4>to do a.

0:14:22.840 --> 0:14:23.560
<v Speaker 3>Lot of transactions.

0:14:23.680 --> 0:14:27.239
<v Speaker 4>For example, the company you mentioned earlier, Equitable, we ipo'd

0:14:27.280 --> 0:14:30.800
<v Speaker 4>in the US. We bought XXL in the US, so

0:14:30.840 --> 0:14:34.000
<v Speaker 4>we did transactions probably in the area of about thirty

0:14:34.000 --> 0:14:34.800
<v Speaker 4>billion Europe.

0:14:35.280 --> 0:14:38.560
<v Speaker 1>Now, as the CEO of a company does, do the

0:14:38.680 --> 0:14:41.080
<v Speaker 1>insurance people come to you and say we have a

0:14:41.120 --> 0:14:43.280
<v Speaker 1>big risk here, we're going to underwrite or do they

0:14:43.360 --> 0:14:45.360
<v Speaker 1>leave you out of the underwriting business.

0:14:45.760 --> 0:14:48.200
<v Speaker 4>It always depends on what size of us you talk.

0:14:48.640 --> 0:14:52.080
<v Speaker 4>Normally they are doing their own business. So we have

0:14:52.200 --> 0:14:57.600
<v Speaker 4>a clear grid of competence for underwriting, and about ninety

0:14:57.680 --> 0:15:01.000
<v Speaker 4>nine percent of all risks is done in the entities,

0:15:01.080 --> 0:15:03.240
<v Speaker 4>and so it should be. But yeah, there are some

0:15:03.440 --> 0:15:05.480
<v Speaker 4>risks that come to me where I have to take it.

0:15:05.960 --> 0:15:08.760
<v Speaker 1>So let's suppose I'm in business school and I say

0:15:08.760 --> 0:15:11.040
<v Speaker 1>I want to go in the business world. Why would

0:15:11.040 --> 0:15:12.680
<v Speaker 1>I want to go into the insurance world.

0:15:12.800 --> 0:15:15.560
<v Speaker 4>So interestingly, we actually get quite a few young people

0:15:15.880 --> 0:15:19.120
<v Speaker 4>today in the business and when you ask them why

0:15:19.160 --> 0:15:22.040
<v Speaker 4>are they in the business, the number one reason they

0:15:22.080 --> 0:15:26.160
<v Speaker 4>always say is the purpose of insurance, because insurance companies

0:15:26.320 --> 0:15:31.600
<v Speaker 4>do protect individuals, but they also help society to develop,

0:15:32.120 --> 0:15:35.200
<v Speaker 4>and so that's the number one driver while people are there. Second,

0:15:35.560 --> 0:15:38.640
<v Speaker 4>we have a lot of people that have analytical background,

0:15:38.960 --> 0:15:42.360
<v Speaker 4>so people that love data, and obviously our industry is

0:15:42.440 --> 0:15:46.920
<v Speaker 4>data rich. With the revolution and wave of AI coming,

0:15:47.640 --> 0:15:51.160
<v Speaker 4>we now have the ability to also analyze unstructured data,

0:15:51.480 --> 0:15:54.520
<v Speaker 4>which would broaden this much more. And so those are

0:15:54.680 --> 0:15:57.120
<v Speaker 4>the two areas why you have a lot of talent

0:15:57.160 --> 0:15:58.320
<v Speaker 4>actually coming in our industry.

0:15:58.480 --> 0:16:00.760
<v Speaker 1>In the United States, people i'd say, well, you're a

0:16:00.800 --> 0:16:04.480
<v Speaker 1>really attractive business person, why don't you go in the government.

0:16:04.520 --> 0:16:06.240
<v Speaker 1>You might be a cabinet officer, or something you have

0:16:06.280 --> 0:16:08.600
<v Speaker 1>any interest in that or in France you can't quite

0:16:08.640 --> 0:16:09.280
<v Speaker 1>do it that way.

0:16:10.080 --> 0:16:12.800
<v Speaker 4>So obviously, in our job you have a lot of

0:16:12.920 --> 0:16:16.920
<v Speaker 4>links into politics because you know, when you touch sourcial

0:16:17.000 --> 0:16:20.239
<v Speaker 4>security systems, when you touch the question around natural catastrophes,

0:16:20.800 --> 0:16:24.040
<v Speaker 4>when you're the biggest instruer of satellites, then you always

0:16:24.120 --> 0:16:29.040
<v Speaker 4>have ties into government. And obviously part of my job

0:16:29.400 --> 0:16:32.120
<v Speaker 4>is also then to be in.

0:16:32.000 --> 0:16:33.680
<v Speaker 3>That spare and help where I can.

0:16:34.480 --> 0:16:37.320
<v Speaker 4>Does it entice me to switch over to a political

0:16:37.360 --> 0:16:38.760
<v Speaker 4>career The answer is no.

0:16:38.760 --> 0:16:42.240
<v Speaker 1>So today, do you have any aspirations to do something

0:16:42.280 --> 0:16:44.280
<v Speaker 1>beyond what you're doing. You're not going to go in

0:16:44.280 --> 0:16:47.880
<v Speaker 1>the government, you said, go into philanthropy at some point. No.

0:16:47.920 --> 0:16:49.800
<v Speaker 4>I mean, look, I've been in my job for eight years.

0:16:50.080 --> 0:16:52.600
<v Speaker 4>I have a lot of fun in the job, and

0:16:52.640 --> 0:16:54.520
<v Speaker 4>there is also still a lot to be done, so

0:16:55.240 --> 0:16:57.360
<v Speaker 4>I will continue on my journey. I will not be

0:16:57.400 --> 0:17:01.720
<v Speaker 4>seduced by politics. And when you think about philanthropy, we

0:17:01.840 --> 0:17:04.600
<v Speaker 4>do a lot of philanthropy also in Acceillentle for example,

0:17:04.640 --> 0:17:11.080
<v Speaker 4>go running for money that we then donate to charitable institutions.

0:17:11.240 --> 0:17:14.119
<v Speaker 4>We do a lot as well on the art site

0:17:14.160 --> 0:17:18.040
<v Speaker 4>and helping artists and helping restoration of art in France

0:17:18.280 --> 0:17:21.120
<v Speaker 4>and otherwise, so you can do a lot while being

0:17:21.160 --> 0:17:21.880
<v Speaker 4>a company CEO.

0:17:22.040 --> 0:17:23.600
<v Speaker 2>Okay, let's talk about the economy.

0:17:24.240 --> 0:17:28.360
<v Speaker 1>The United States has a situation where we have reasonably

0:17:28.359 --> 0:17:31.000
<v Speaker 1>good growth in twenty twenty three over three percent.

0:17:31.640 --> 0:17:33.479
<v Speaker 2>Europe has not grown quite as well.

0:17:33.560 --> 0:17:35.320
<v Speaker 1>Why do you think the United States seems to be

0:17:35.359 --> 0:17:38.800
<v Speaker 1>pulling away from the European and Chinese economies in terms

0:17:38.840 --> 0:17:41.719
<v Speaker 1>of our growth? Is it something about the American business

0:17:41.840 --> 0:17:44.680
<v Speaker 1>environment that the United States has recovered from COVID maybe

0:17:44.760 --> 0:17:48.879
<v Speaker 1>better than Europe did or China did so.

0:17:48.920 --> 0:17:51.960
<v Speaker 4>I think it's a couple efectors. Number one is fiscal stimulus.

0:17:52.040 --> 0:17:54.840
<v Speaker 4>The fiscal stimulus in the US was much higher than

0:17:54.880 --> 0:17:57.439
<v Speaker 4>it was in Europe, and obviously fiscal stimulus leads to

0:17:57.560 --> 0:18:02.400
<v Speaker 4>more demand. Secondly, there is a lot of unshoring happening

0:18:02.520 --> 0:18:06.440
<v Speaker 4>or reshoring happening from somewhere else into the US, which

0:18:06.440 --> 0:18:09.399
<v Speaker 4>is obviously something that creates growth as well. And then

0:18:09.440 --> 0:18:12.720
<v Speaker 4>certainly when you look at your demography, this is much

0:18:12.800 --> 0:18:14.760
<v Speaker 4>healthier than what we have in Europe.

0:18:15.080 --> 0:18:18.280
<v Speaker 1>Recently, we've had high interest rates and high inflation. I

0:18:18.359 --> 0:18:20.720
<v Speaker 1>assume you've got through that reasonably well. But now we're

0:18:20.720 --> 0:18:22.520
<v Speaker 1>going to go into an era where interest rates are

0:18:22.520 --> 0:18:24.840
<v Speaker 1>probably going to come down and inflation seems to be

0:18:24.880 --> 0:18:27.719
<v Speaker 1>coming down. How are you going to reposition your company

0:18:27.720 --> 0:18:30.320
<v Speaker 1>and deal with that different economic consequence.

0:18:31.119 --> 0:18:37.320
<v Speaker 4>Obviously, these changes produce a high volatility of the economic environment,

0:18:37.600 --> 0:18:40.480
<v Speaker 4>and certainly we spoke earlier about the geopolitical environment. So

0:18:41.119 --> 0:18:45.520
<v Speaker 4>in a highly volatile and highly unpredictable environment, it is

0:18:45.600 --> 0:18:49.879
<v Speaker 4>important to take a strategy of low risk. And so

0:18:50.000 --> 0:18:52.240
<v Speaker 4>essentially what we have said, we have built now our

0:18:52.320 --> 0:18:55.160
<v Speaker 4>platform that is working very well. We are the biggest

0:18:55.200 --> 0:18:58.800
<v Speaker 4>insurance now of enterprises across the world.

0:18:59.040 --> 0:19:00.560
<v Speaker 3>We are one of the biggest in Europe.

0:19:00.640 --> 0:19:03.320
<v Speaker 4>We want to make sure that we scale up this

0:19:03.440 --> 0:19:05.160
<v Speaker 4>business more in the next phase.

0:19:05.359 --> 0:19:08.640
<v Speaker 1>Do you worry about Russia Ukraine as a potential insurance risk?

0:19:09.480 --> 0:19:11.639
<v Speaker 4>I mean, we worry a lot about these risks because

0:19:11.760 --> 0:19:15.800
<v Speaker 4>a these risks do create claims, and so the Russia

0:19:15.880 --> 0:19:18.840
<v Speaker 4>Ukraine situation did create a lot of claims on the

0:19:18.840 --> 0:19:22.320
<v Speaker 4>political risk side, on the marine side, on the aviation side,

0:19:23.160 --> 0:19:26.560
<v Speaker 4>and so for us it's important to look out for

0:19:26.640 --> 0:19:29.320
<v Speaker 4>them and certainly are to see where the next crisis

0:19:29.320 --> 0:19:33.159
<v Speaker 4>come from, because even if the Ukraine Russia crisis was

0:19:33.280 --> 0:19:36.320
<v Speaker 4>to be resolved, I'm sure the next crisis coming. Look

0:19:36.320 --> 0:19:38.440
<v Speaker 4>at what is happening in the Red Sea now, which

0:19:38.440 --> 0:19:44.280
<v Speaker 4>again has massive implications around maritime transport work, cover for

0:19:44.400 --> 0:19:46.520
<v Speaker 4>maritime transport, supply.

0:19:46.280 --> 0:19:47.159
<v Speaker 3>Chain risk and so on.

0:19:47.280 --> 0:19:51.320
<v Speaker 4>So I project myself in a world now in which

0:19:51.400 --> 0:19:54.359
<v Speaker 4>we see many many more of these crisis happening and

0:19:54.720 --> 0:19:55.560
<v Speaker 4>we need to deal with it.

0:19:55.840 --> 0:19:58.679
<v Speaker 1>How has technology changed the insurance business and how do

0:19:58.720 --> 0:20:01.399
<v Speaker 1>you expect AI will change the insurance business?

0:20:01.680 --> 0:20:03.000
<v Speaker 3>So I would say three phases.

0:20:03.080 --> 0:20:07.440
<v Speaker 4>Number one, technology has changed our industry so in order

0:20:07.480 --> 0:20:10.520
<v Speaker 4>to handle large data sets, to do analysis, to also

0:20:10.560 --> 0:20:15.560
<v Speaker 4>simplify the customer service and also the customer expertise, so

0:20:15.600 --> 0:20:17.960
<v Speaker 4>that I would say is done. We now have AI

0:20:18.080 --> 0:20:21.680
<v Speaker 4>coming in where I said earlier, making sure that we

0:20:21.800 --> 0:20:24.880
<v Speaker 4>use the unstructured data that we have and a lot

0:20:24.880 --> 0:20:28.359
<v Speaker 4>of our data is unstructured, is really beneficiary to really

0:20:28.440 --> 0:20:30.919
<v Speaker 4>understand risk more. And then I think there is a

0:20:31.000 --> 0:20:35.280
<v Speaker 4>third element I mentioned earlier, the topic around prevention. This

0:20:35.440 --> 0:20:40.520
<v Speaker 4>is very much happening today through digital services. Example, when

0:20:40.560 --> 0:20:45.439
<v Speaker 4>we look at how to analyze the risk of a

0:20:45.720 --> 0:20:49.840
<v Speaker 4>property relative to climate risk, we use a lot of

0:20:49.920 --> 0:20:52.800
<v Speaker 4>satellite data. Or if we want to ensure a marine

0:20:52.800 --> 0:20:56.399
<v Speaker 4>transport and see where is the danger of theft and

0:20:56.480 --> 0:20:59.480
<v Speaker 4>damage the highest, we use satellite data. So all of

0:20:59.520 --> 0:21:03.720
<v Speaker 4>this has a technological component that would increase much more.

0:21:04.119 --> 0:21:06.040
<v Speaker 1>Now, you look like you're in pretty good shape. Are

0:21:06.040 --> 0:21:07.639
<v Speaker 1>you an athlete? I mean you have to be if

0:21:07.640 --> 0:21:09.760
<v Speaker 1>you're the head of insurance company. You can't be very overweight.

0:21:09.840 --> 0:21:12.600
<v Speaker 1>Doesn't look good, I assume, so you're underweight or you're

0:21:12.640 --> 0:21:15.160
<v Speaker 1>certainly trim. Do you run a lot or you exercise

0:21:15.200 --> 0:21:15.440
<v Speaker 1>a lot?

0:21:15.440 --> 0:21:15.919
<v Speaker 2>What do you do?

0:21:16.359 --> 0:21:16.439
<v Speaker 3>So?

0:21:16.520 --> 0:21:19.480
<v Speaker 4>Yeah, I do run every morning. I do five kilometers

0:21:19.520 --> 0:21:22.040
<v Speaker 4>every morning. And I'm a very passionate horse rider. And

0:21:22.520 --> 0:21:25.640
<v Speaker 4>in order for the horse to support you, you can't

0:21:25.640 --> 0:21:26.560
<v Speaker 4>have too many kilos.

0:21:26.760 --> 0:21:30.920
<v Speaker 1>But isn't that like dangerous because you're an insurance company CEO?

0:21:31.400 --> 0:21:33.240
<v Speaker 1>The horse could stumble and you could fall, and the

0:21:33.240 --> 0:21:35.160
<v Speaker 1>horse could fall on you. You ever had that problem?

0:21:35.320 --> 0:21:36.680
<v Speaker 3>I've fallen many times.

0:21:37.160 --> 0:21:39.480
<v Speaker 4>Were oversee a helmet and wear a vest like you know,

0:21:39.520 --> 0:21:42.159
<v Speaker 4>the motorbicker vest. When you fall, it blows up, and

0:21:42.280 --> 0:21:45.320
<v Speaker 4>so far apart from a broken finger, nothing.

0:21:45.160 --> 0:21:46.480
<v Speaker 2>Okay, Well that's another sport.

0:21:46.520 --> 0:21:48.880
<v Speaker 1>I probably won't be if I told your insurance people

0:21:48.920 --> 0:21:51.000
<v Speaker 1>that I was going to be doing horse jumping, they

0:21:51.320 --> 0:21:52.520
<v Speaker 1>wouldn't give me a life insurance.

0:21:52.600 --> 0:21:54.280
<v Speaker 4>Yes, they would if you do it. If you don't

0:21:54.280 --> 0:21:55.680
<v Speaker 4>do it professionally, they would.

0:21:55.960 --> 0:21:58.800
<v Speaker 1>What's the greatest pleasure of running AX or running a

0:21:58.840 --> 0:22:01.480
<v Speaker 1>large multinational, Like, what is the great fun of it?

0:22:01.720 --> 0:22:04.760
<v Speaker 4>So, first of all, it's great to work with so

0:22:04.800 --> 0:22:07.480
<v Speaker 4>many motivated people. Yes, you say it's difficult to get

0:22:07.520 --> 0:22:09.280
<v Speaker 4>good people, but we have good people and it's a

0:22:09.280 --> 0:22:12.919
<v Speaker 4>pleasure to work with them. Secondly, an insurer looks into

0:22:13.040 --> 0:22:19.320
<v Speaker 4>every industry, so from satellites to crocodile farms to travel insurance.

0:22:19.359 --> 0:22:22.879
<v Speaker 4>So it's a very broad view, and certainly it is

0:22:22.920 --> 0:22:24.360
<v Speaker 4>really a place where.

0:22:24.160 --> 0:22:25.560
<v Speaker 3>You can do good for society.

0:22:25.640 --> 0:22:30.160
<v Speaker 4>So what I mentioned earlier around our approach on climate

0:22:30.240 --> 0:22:33.520
<v Speaker 4>change and investing in a different manner and underwriting in

0:22:33.520 --> 0:22:36.360
<v Speaker 4>a different manner, you can see the change you can

0:22:36.400 --> 0:22:37.200
<v Speaker 4>make on society.

0:22:37.320 --> 0:22:39.520
<v Speaker 1>So on the whole, the message you want to give

0:22:39.520 --> 0:22:42.640
<v Speaker 1>people is access the best insurance company that they should use,

0:22:42.800 --> 0:22:45.320
<v Speaker 1>and insurance is doing a useful thing for society.

0:22:45.359 --> 0:22:48.080
<v Speaker 3>Is that your exactly perfect summary, and.

0:22:48.119 --> 0:22:53.520
<v Speaker 1>No regrets about not going into investment banking, private equity, government,

0:22:53.560 --> 0:22:54.760
<v Speaker 1>you're happy with what you're doing.

0:22:55.000 --> 0:22:56.600
<v Speaker 4>I'm very happy with that I'm doing what I'm doing,

0:22:56.640 --> 0:22:58.720
<v Speaker 4>and since I don't know what the other things are about,

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<v Speaker 4>I will stay.

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<v Speaker 1>Thanks for listening to hear more of my interviews. You

0:23:04.520 --> 0:23:08.600
<v Speaker 1>can subscribe and download my podcast on Spotify, Apple, or

0:23:08.600 --> 0:23:09.480
<v Speaker 1>wherever you listen.