1 00:00:00,440 --> 00:00:03,840 Speaker 1: It's another jewbile phone frame Mornings on the twenties. 2 00:00:10,360 --> 00:00:10,639 Speaker 2: Hello. 3 00:00:11,039 --> 00:00:14,480 Speaker 1: Hi, this is Pete Eakins calling from Goto Insurance. I'm 4 00:00:14,520 --> 00:00:19,000 Speaker 1: calling in regards to a claim that was made by A. Rachel. Yeah, Hi, 5 00:00:19,200 --> 00:00:19,800 Speaker 1: how are you doing? 6 00:00:19,920 --> 00:00:20,080 Speaker 2: Hi? 7 00:00:20,320 --> 00:00:22,560 Speaker 1: Rachel? How are you? I'm calling in regards to your 8 00:00:22,560 --> 00:00:28,319 Speaker 1: recent accident. Yes, thanks for following up. Yeah, no problem. Hey, 9 00:00:28,640 --> 00:00:32,360 Speaker 1: I just got to let you know. Unfortunately we are 10 00:00:32,560 --> 00:00:36,480 Speaker 1: not going to be able to cover you on this accident, 11 00:00:36,920 --> 00:00:39,360 Speaker 1: so I don't know how you're going to get the 12 00:00:39,400 --> 00:00:41,440 Speaker 1: repairs and things done. Yeah, we can't cover. 13 00:00:41,320 --> 00:00:42,360 Speaker 2: You, so sorry about that. 14 00:00:43,040 --> 00:00:45,559 Speaker 1: What what I said was you're not going to we 15 00:00:45,600 --> 00:00:48,080 Speaker 1: can't cover you, which means that we can't pay for 16 00:00:48,240 --> 00:00:50,320 Speaker 1: your repairs on your car and things like that. 17 00:00:51,040 --> 00:00:55,680 Speaker 2: I don't understand. What do you mean you can't cover me? Ridiculous? 18 00:00:56,160 --> 00:00:57,960 Speaker 2: What am I paying for insurance for? What? 19 00:00:58,720 --> 00:01:01,520 Speaker 1: Because your accident happened on Saturday? So I figured you 20 00:01:01,640 --> 00:01:05,800 Speaker 1: knew that. What. Yes, your accident happened on a Saturday, 21 00:01:05,800 --> 00:01:07,839 Speaker 1: and unfortunately when you signed up with us, you didn't 22 00:01:07,840 --> 00:01:10,119 Speaker 1: sign up for weekend coverage. You're only covered Monday through 23 00:01:10,160 --> 00:01:12,520 Speaker 1: Friday between the hours of five and seven. 24 00:01:13,080 --> 00:01:15,880 Speaker 2: Are you kidding me? What are you talking about. I'm 25 00:01:15,880 --> 00:01:18,679 Speaker 2: only covered between Monday through Friday, five to. 26 00:01:18,680 --> 00:01:21,880 Speaker 1: Seven five to seven Thursdays, you're actually covered. Thursdays, you're 27 00:01:21,880 --> 00:01:24,959 Speaker 1: actually covered from eight in the morning until nine at night. 28 00:01:25,120 --> 00:01:26,720 Speaker 1: So you get in an accident on a Thursday, you 29 00:01:26,800 --> 00:01:29,479 Speaker 1: are good girl. But on the weekends you're not covered 30 00:01:29,520 --> 00:01:31,720 Speaker 1: at all. And then Monday through Friday, well except for 31 00:01:31,760 --> 00:01:33,399 Speaker 1: Thursdays from five to seven pm. 32 00:01:34,080 --> 00:01:37,000 Speaker 2: No, I'm covered all the time. I don't know what 33 00:01:37,040 --> 00:01:40,399 Speaker 2: you're talking about. This is absolutely ridiculous. I'm covered twenty 34 00:01:40,400 --> 00:01:42,000 Speaker 2: four hours a day, seven days a week. 35 00:01:44,400 --> 00:01:46,000 Speaker 1: Rachel, real quick, what do you do for a living? 36 00:01:46,720 --> 00:01:48,840 Speaker 1: Why does that matter? Well, because I work for the 37 00:01:48,880 --> 00:01:52,360 Speaker 1: insurance company that covers your car, and last time I checked, 38 00:01:52,400 --> 00:01:54,920 Speaker 1: I have the information and not you. So I don't 39 00:01:54,920 --> 00:01:58,480 Speaker 1: know why you're saying you're covered twenty four Okay. So yeah, 40 00:01:58,480 --> 00:02:00,440 Speaker 1: you don't when work in insurance at all, So you 41 00:02:00,480 --> 00:02:02,160 Speaker 1: don't really have the expertise to say that you're covered 42 00:02:02,160 --> 00:02:02,640 Speaker 1: all the time. 43 00:02:02,960 --> 00:02:05,760 Speaker 2: Okay, yeah, yeah, because I don't work in insurance, I 44 00:02:05,760 --> 00:02:07,280 Speaker 2: don't know how an insurance policy. 45 00:02:07,640 --> 00:02:09,640 Speaker 1: Right, Yeah, that's what I was saying. Just to make 46 00:02:09,680 --> 00:02:11,040 Speaker 1: it a little more clear. What I was saying was, 47 00:02:11,080 --> 00:02:14,120 Speaker 1: since you don't work for this company and you're not 48 00:02:14,120 --> 00:02:15,880 Speaker 1: in the insurance field, you really have no idea what 49 00:02:15,880 --> 00:02:18,160 Speaker 1: you're talking about. That's what I was saying. But with 50 00:02:18,240 --> 00:02:19,520 Speaker 1: all due respect, Wow. 51 00:02:19,400 --> 00:02:22,720 Speaker 2: Because I didn't read my policy, because I'm understanding of policy, 52 00:02:22,720 --> 00:02:26,600 Speaker 2: I have no idea how insurance works. You you're I 53 00:02:26,800 --> 00:02:29,800 Speaker 2: show that I am covered every day of the week 54 00:02:30,120 --> 00:02:32,160 Speaker 2: for twenty four hours a day, So I don't know 55 00:02:32,280 --> 00:02:33,200 Speaker 2: what you are trying to. 56 00:02:33,160 --> 00:02:37,440 Speaker 1: Pull right now. You oh money, So you're covered every 57 00:02:37,520 --> 00:02:40,320 Speaker 1: day of the week except for Saturday and Sunday and 58 00:02:40,360 --> 00:02:43,760 Speaker 1: on Thursday you're covered. Oh my god, stop that is 59 00:02:43,880 --> 00:02:44,519 Speaker 1: not true. 60 00:02:44,560 --> 00:02:48,480 Speaker 2: What the are you on something? This is absolutely ridiculous. 61 00:02:48,480 --> 00:02:50,560 Speaker 2: I want to speak you're a manager or your supervisor 62 00:02:50,639 --> 00:02:52,799 Speaker 2: right now. It's so unacceptable. I don't know where you're 63 00:02:52,800 --> 00:02:54,840 Speaker 2: getting off. They can speak to me like this way 64 00:02:54,880 --> 00:02:56,680 Speaker 2: and this is not accurate information. 65 00:02:56,960 --> 00:03:00,040 Speaker 1: Which way am I speaking to you? 66 00:02:59,760 --> 00:03:03,679 Speaker 2: You're being rude, You're being condescend, You're an idiot. I 67 00:03:03,760 --> 00:03:05,720 Speaker 2: want to speak to your manager right now. I'm a 68 00:03:05,760 --> 00:03:06,760 Speaker 2: supervisor on the phone. 69 00:03:06,880 --> 00:03:08,840 Speaker 1: Unfortunately, I can't do that because this is actually jubil 70 00:03:08,840 --> 00:03:10,600 Speaker 1: from the Jubil show doing a phone prank on you 71 00:03:10,680 --> 00:03:17,400 Speaker 1: and your husband. Michael set you up kidding me. He 72 00:03:17,480 --> 00:03:19,240 Speaker 1: said that you got in a car accident the other day. 73 00:03:19,240 --> 00:03:20,000 Speaker 1: I wanted to mess with you. 74 00:03:20,320 --> 00:03:27,919 Speaker 2: Oh my god, Uh you are you serious? Oh my god. 75 00:03:28,160 --> 00:03:29,960 Speaker 2: I actually thought for a second, and I had to 76 00:03:30,160 --> 00:03:32,680 Speaker 2: sign up for coverage that didn't cover the weekend. 77 00:03:35,080 --> 00:03:37,480 Speaker 1: Wake up every morning with Jubal phone pranks.