WEBVTT - Bloomberg Businessweek Weekend - November 30th, 2019

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<v Speaker 1>This is Bloomberg Business Week from Bloomberg Radio. Hi, I'm

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<v Speaker 1>Jason Kelley and I'm Carol Masser. Welcome to the Bloomberg

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<v Speaker 1>Business Week Weekend podcast. As you know, it's a double issue,

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<v Speaker 1>so we've got some more stories from the issue that's

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<v Speaker 1>currently on newsstands and online. I love it. There's so

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<v Speaker 1>many deep dives into different companies. One has to do

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<v Speaker 1>with Amazon. What's going on at that company. They're spending

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<v Speaker 1>a ton of money on lobbying efforts in the nation's

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<v Speaker 1>capital also locally, but it's not necessarily having the impact

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<v Speaker 1>that they thought it might. Also going to talk a

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<v Speaker 1>little bit about Warby Parker. It's a company that we

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<v Speaker 1>followed for a long time. Austin Carr wrote that story.

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<v Speaker 1>We had an interesting conversation with him, and so it's

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<v Speaker 1>another thing for you to feast on. In this post

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<v Speaker 1>Thanksgiving edition, they're eyeing a new business. How do you

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<v Speaker 1>like that? Oh boy, the puns. The puns are fast

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<v Speaker 1>and furious. Also one of my favorite stories. You might

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<v Speaker 1>be thinking about traveling. You may be traveling right now, amtrack. Uh,

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<v Speaker 1>They've got a Channel Jing road ahead of them. As

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<v Speaker 1>it were. A new CEO man, he means business plus

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<v Speaker 1>Google at war. It's the cover story. The search giant

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<v Speaker 1>wants the military business, but many of his employees do not.

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<v Speaker 1>All right, that's a great story and a very good

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<v Speaker 1>deep dive. But first up, private equity continuing to look

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<v Speaker 1>for ways to put massive amounts of money to work

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<v Speaker 1>could lead to the biggest leverage buyout of all time.

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<v Speaker 1>We're talking about KKR and Walgreens. Twenty nineteen has been

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<v Speaker 1>an interesting one when it comes to deals in the

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<v Speaker 1>public and private markets, and there's one that's out there

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<v Speaker 1>in the news that combines both markets. We're talking about

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<v Speaker 1>KKR approaching drugstore giant Walgreen's Boots Alliance about a deal

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<v Speaker 1>to take the company private. It would be the biggest

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<v Speaker 1>ever leveraged buyout. Well, as you know, I'm obsessed with

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<v Speaker 1>this story for so many reasons, and very proud of

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<v Speaker 1>the team here at Bloomberg for breaking news on this continuously.

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<v Speaker 1>It's a fast moving story, we should point out, but

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<v Speaker 1>we wanted to take a step back with Nabilla Ahmed

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<v Speaker 1>because she has some great insights in the magazine this

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<v Speaker 1>week about how this all came about and maybe what

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<v Speaker 1>it means for the broader market. She's here where us

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<v Speaker 1>in New York City? So wow, this is potentially a

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<v Speaker 1>huge deal. The fact that we're even talking about it

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<v Speaker 1>seems important. How did this all? How do we get here?

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<v Speaker 1>I think we traveled back in time and it's two

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<v Speaker 1>thousand and seven. Guys, we've gone back in time. Look,

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<v Speaker 1>how did we get here? As we know, private equity

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<v Speaker 1>has so much money to put to work. I think

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<v Speaker 1>it's something like more than two trillion now. Just in

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<v Speaker 1>the past couple of years, it's doubled so much money.

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<v Speaker 1>So they're looking at increasingly bigger and more complicated deals

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<v Speaker 1>to sort of have a bit of an edge, looking

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<v Speaker 1>at industries that they know about, looking at companies they

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<v Speaker 1>have already worked with. And this is Westefano Pissina comes in.

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<v Speaker 1>He is a CEO of Walgreens and he is an

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<v Speaker 1>incredible maverick, an incredible dealmaker. He started off with a struggling,

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<v Speaker 1>one single, struggling drug wholesaler in Naples in nineties seventies.

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<v Speaker 1>It's a shop that his dad gave him to fix it.

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<v Speaker 1>And he fixed that business, and he went on to

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<v Speaker 1>fix his dad's friends businesses. Then he expanded to Spain

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<v Speaker 1>and France and in the UK and now he is

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<v Speaker 1>leading the biggest drug store retailer in the world. How

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<v Speaker 1>did you get there? Though? That's interesting. She talked about

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<v Speaker 1>really starting kind of at you know, ground level, the

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<v Speaker 1>ground level here, and how did he get there to

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<v Speaker 1>the point where he was involved with Walgreens and also Boots.

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<v Speaker 1>So he sold his UK company to Alliance Boots and

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<v Speaker 1>then he did a deal with KKR to take that

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<v Speaker 1>company private. Eventually they went on to buy Walgreens here

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<v Speaker 1>in the US and they have actually made over the

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<v Speaker 1>nine year association, him and KKR out of that deal

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<v Speaker 1>have made three times their money. They started off with

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<v Speaker 1>two point one billion dollars, they made seven billion for

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<v Speaker 1>their investors. It's gone really, really well. And so it's

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<v Speaker 1>no surprise then that when KKR dealmakers are looking around

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<v Speaker 1>and saying, no, what's out there to buy? We got

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<v Speaker 1>this part of money. What do we know what might

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<v Speaker 1>be a little bit undervalued, maybe not distressed quite but

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<v Speaker 1>certainly not distressed exactly. If not distressed, a little bit stressed. Uh.

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<v Speaker 1>And this is a guy we know. K CA are

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<v Speaker 1>well known for sort of cultivating these managers. I guess

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<v Speaker 1>now that we've dealt with the equity side. Let's go

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<v Speaker 1>to the debt side, because the leverage and the leverage

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<v Speaker 1>buyout means you've got to borrow in this case tens

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<v Speaker 1>and tens of billions of dollars. Is that even possible?

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<v Speaker 1>That's the thing. Analysts is saying that you're going to

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<v Speaker 1>need about fifty billion dollars zero five zero of debt

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<v Speaker 1>for this company. Not for no reason? Is it the

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<v Speaker 1>biggest buyout in history? Would it be? And there are

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<v Speaker 1>questions about whether that can actually be raised in the

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<v Speaker 1>leverage loan market, which has traditionally been the market where

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<v Speaker 1>M and A buyouts are funded. Because people are starting

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<v Speaker 1>to kind of push back. In the past few months,

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<v Speaker 1>you've seen the single B rated, which is where most

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<v Speaker 1>M and A loans are rated. People are selling those

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<v Speaker 1>off because people are starting to get a bit worried

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<v Speaker 1>about riskier assets and they're gravitating more towards investment grade.

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<v Speaker 1>So if they were to do this deal, they would

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<v Speaker 1>have to do some kind of financial engineering, some kind

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<v Speaker 1>of cool clever things to make it happen. Well, and

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<v Speaker 1>I do wonder do they have to pull in somebody

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<v Speaker 1>else to help get that deal done? You know what

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<v Speaker 1>it was so that maybe pulls in something on the

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<v Speaker 1>equity side or something like would they need to could

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<v Speaker 1>they pull in another person beyond KKR. We know that

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<v Speaker 1>other private equity firms had also looked at all Greens,

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<v Speaker 1>so there are probably others out there who could potentially

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<v Speaker 1>partner with them, as I mean they would exactly there. Also,

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<v Speaker 1>we know have been talking to their LPs so their

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<v Speaker 1>fund investors about going in with them, because you know,

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<v Speaker 1>pension funds and sovereign well funds also have a lot

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<v Speaker 1>of money to put to work, So there are a

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<v Speaker 1>lot of people looking at this deal. You know. I

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<v Speaker 1>think they would need about thirty billion dollars of equity

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<v Speaker 1>as well as the fifty billion dollars of debt. Yes,

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<v Speaker 1>the other thing I think about is what happens to

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<v Speaker 1>Walgreens even if this deal doesn't work out, right, they

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<v Speaker 1>need to do something. It seems like, Yeah, they are

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<v Speaker 1>definitely stressed. They are under so much pressure on a

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<v Speaker 1>number of different fronts. They tried to do this buy

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<v Speaker 1>out of Wright Aid a couple of years ago. They

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<v Speaker 1>weren't able to do the deal at full scale that

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<v Speaker 1>they wanted to do, so they're now closing some stores.

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<v Speaker 1>They said that they're going to cut about one point

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<v Speaker 1>eight billion dollars over the next couple of years. That's

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<v Speaker 1>an annual save. So they're having to really scramble to

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<v Speaker 1>figure out what's next. And that's Nobilla. I'med great to

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<v Speaker 1>catch up with her. She's on the M and A beat,

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<v Speaker 1>the Deal's beat, and man, this one has really caught

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<v Speaker 1>people's attention. The size, the scope, the names involved, fascinating,

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<v Speaker 1>pretty remarkable. We'll see how it ends up. Spending heavily

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<v Speaker 1>unlobbing efforts in Washington Check lobbing more US government entities

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<v Speaker 1>than any other technology company. Yet they've got that one covered.

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<v Speaker 1>To lobbing locally, Jason, they're doing that as well. They're

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<v Speaker 1>doing it all well. Amazon. Were used to them being

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<v Speaker 1>ubiquitous and comprehensive in many ways. Eric Newcomer is here

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<v Speaker 1>with us. He's got a great story in this week's

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<v Speaker 1>edition of the magazine. It's about Amazon on K Street,

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<v Speaker 1>the famous abbying corridor there hasn't gone so well. They

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<v Speaker 1>also hasn't gone so well in some of these local races, right,

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<v Speaker 1>So they spend a ton of money on lobbying, you know,

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<v Speaker 1>four million dollars in a quarter. I think they lobbied

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<v Speaker 1>more than on more issues than any tech company. Last year,

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<v Speaker 1>they spent about one point five million just on their

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<v Speaker 1>local Seattle race. So Amazon is flooding politics with money.

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<v Speaker 1>But then you know, as I documented, the story has

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<v Speaker 1>a lot of problems, like issue to issue, just really

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<v Speaker 1>struggling sort of with this tech lash and to to

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<v Speaker 1>win the political battles with all that money. So is

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<v Speaker 1>it the company at large has problems or there are

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<v Speaker 1>a few individuals who really have some problems. Well, the

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<v Speaker 1>company is a business obviously is doing great. But then

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<v Speaker 1>you know Jay Karney runs, you know, former Obama Press secretary,

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<v Speaker 1>runs this huge policy shop with his deputy, this guy

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<v Speaker 1>Brian Hughesman, former Publican Administration, Federal Trade Commission lawyer, and

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<v Speaker 1>and together they've really tried to staff up so they're

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<v Speaker 1>ready to fight and so on a lot of issues,

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<v Speaker 1>you know, whether it's like trade wars. You know they

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<v Speaker 1>have somebody in talking to the administration trying to lobby.

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<v Speaker 1>But then on some of these bigger, more iconic issues,

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<v Speaker 1>you know, we talked about the move to New York,

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<v Speaker 1>We could talk about Seattle, We could talk about this

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<v Speaker 1>huge Jedi contract where Amazon was competing to win a

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<v Speaker 1>ten billion dollar government contract, and then Microsoft came out

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<v Speaker 1>of nowhere and took it from them. So so Amazon

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<v Speaker 1>has had just a lot of trouble on the policy front. Well,

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<v Speaker 1>and it's interesting too, because you document very well a

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<v Speaker 1>number of these cases which you which you just described

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<v Speaker 1>in brief. But what strikes me too is that on paper,

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<v Speaker 1>it looks like they did all the right things. They

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<v Speaker 1>hire a big time Democrat, they hire a big time Republican,

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<v Speaker 1>they've got the team in place, and then and this

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<v Speaker 1>feels very twenty nineteen, it's a bunch of unforced errors

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<v Speaker 1>in a lot of ways that ultimately sort of set

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<v Speaker 1>them back. Tell us about that, right, So if we

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<v Speaker 1>take you know, Jay Carney, this very polished communicator, I

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<v Speaker 1>think coming you know, he's hired during the Obama administration

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<v Speaker 1>when it seems like Hillary Clinton might win. And again

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<v Speaker 1>Amazon takes, you know, responding to Trump tweets, a sort

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<v Speaker 1>of almost hostile posture towards Trump, then Trump exactly during

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<v Speaker 1>the campaign, and then Trump selected and so they Bezos

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<v Speaker 1>and Trump have this very negative relationship, partially because Bezos

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<v Speaker 1>owns the Washington Post. Then they have a Democrat as

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<v Speaker 1>their chief sort of spokesman. So that's a challenge, and

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<v Speaker 1>then time passes and Carney has now more recently given

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<v Speaker 1>an interview where he suggested that there weren't any patriots

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<v Speaker 1>working in the Trump administration unlike the Obama and Bush administrations,

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<v Speaker 1>which he apologized for. He made this really bad tweet

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<v Speaker 1>about umpires during the National Games, which so he's just

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<v Speaker 1>had some challenges as sort of the public voice of Amazon.

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<v Speaker 1>And then the other character is this guy, Brian Hughesman,

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<v Speaker 1>who's sort of the inside operator and he staffed up

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<v Speaker 1>this team. But there's just been a lot of drama

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<v Speaker 1>internally well. And that's what's interesting because right you're seeing

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<v Speaker 1>the drama player within the company as well. So they've

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<v Speaker 1>done apologies externally as well as having to apologize to

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<v Speaker 1>everybody inside as well. Right, so with people questioning what

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<v Speaker 1>they're doing exactly, you know, with Carney, he wrote an

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<v Speaker 1>email titled self criticism to his staff just talking about

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<v Speaker 1>the umpire tweets, reflecting that he's not just some you

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<v Speaker 1>know guy out on Twitter. He reflects this global powerhouse

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<v Speaker 1>of a company. And when can I just can I

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<v Speaker 1>read that tweet um calling the umpires quote a bunch

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<v Speaker 1>of overweight, diabetic, half blind geriatrics. He ended his tweet

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<v Speaker 1>with a call to bring in the machines, right, And

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<v Speaker 1>you know, obviously the first half is what everyone is

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<v Speaker 1>upset about. But then for a company that's accused all

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<v Speaker 1>the time of automation, it's just very strange to be

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<v Speaker 1>hitting a message of you know, automating out the umpire

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<v Speaker 1>Like in every way the tweet is just odd. Where's

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<v Speaker 1>Jeff Bezos and all of this? I mean, these are

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<v Speaker 1>his key people here. I mean, he's you know, very

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<v Speaker 1>behind the scenes, and I think, given his ownership of

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<v Speaker 1>The Washington Post, has wanted to take a more or

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<v Speaker 1>you know, confrontational or at least sort of strong position

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<v Speaker 1>against Trump. And and you know that that he's picked

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<v Speaker 1>Carney to sort of be a guide. But the basis

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<v Speaker 1>is very behind the scenes. I mean, it's it's hard

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<v Speaker 1>to know exactly what the CEO is thinking about, you know,

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<v Speaker 1>the small sort of the in fighting within in his

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<v Speaker 1>DC office. And so Eric White the aperture for us

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<v Speaker 1>a little bit because you look across the tech landscape

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<v Speaker 1>you understand how these companies work, not just Amazon, but

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<v Speaker 1>you know the whole array. I guess of social media companies,

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<v Speaker 1>tech companies who all of a sudden really have to

0:11:34.880 --> 0:11:37.760
<v Speaker 1>care more about Washington, in part because Washington is all

0:11:37.800 --> 0:11:39.960
<v Speaker 1>of a sudden caring a lot about them, and maybe

0:11:40.000 --> 0:11:41.480
<v Speaker 1>not in a good way. Yeah, I'm growing tired of

0:11:41.480 --> 0:11:43.280
<v Speaker 1>the phrase. But we're in a tech clash, right, That's what.

0:11:43.520 --> 0:11:46.480
<v Speaker 1>And there's you know, an anti trust investigations, the Federal

0:11:46.559 --> 0:11:49.360
<v Speaker 1>Trade Commission, the Department of Justice, that was, judiciary committee,

0:11:49.600 --> 0:11:53.000
<v Speaker 1>state attorneys general, you know, everybody is investigating big tech companies,

0:11:53.040 --> 0:11:58.600
<v Speaker 1>including Amazon, into ant trust. They're the punching bag. And

0:11:58.679 --> 0:12:02.160
<v Speaker 1>so that's the situation Amazon faces. You know, in my story,

0:12:02.240 --> 0:12:05.600
<v Speaker 1>I talk about a lobbyists who uh, you know, has

0:12:05.600 --> 0:12:08.559
<v Speaker 1>a generally positive view of Amazon, sort of defending them, saying,

0:12:08.760 --> 0:12:10.480
<v Speaker 1>you know, some of the problems are just they've you know,

0:12:10.920 --> 0:12:13.560
<v Speaker 1>grown so much. I think they doubled sort of the

0:12:13.559 --> 0:12:16.719
<v Speaker 1>lobby staff over the last three years, so that's part

0:12:16.760 --> 0:12:19.000
<v Speaker 1>of the reason. But he says Amazon might have trouble,

0:12:19.040 --> 0:12:21.520
<v Speaker 1>but they're doing better than Google and Facebook, and I

0:12:21.559 --> 0:12:23.520
<v Speaker 1>think that is a sort of fair defense. You know,

0:12:23.600 --> 0:12:25.920
<v Speaker 1>I don't dig in to Google and Facebook. That has

0:12:25.960 --> 0:12:28.800
<v Speaker 1>a whole another dive, but there is a general sense

0:12:28.840 --> 0:12:31.920
<v Speaker 1>that the tech companies in general are struggling to respond

0:12:32.360 --> 0:12:35.920
<v Speaker 1>because as much as the President himself has gone after

0:12:36.080 --> 0:12:39.679
<v Speaker 1>Jeff Bezos, we haven't seen Jeff Bezos testifying on Capitol Hill.

0:12:39.960 --> 0:12:42.200
<v Speaker 1>We have seen Mark Zuckerberg and Charles sand you know,

0:12:42.280 --> 0:12:45.920
<v Speaker 1>so there is this element that despite some of the

0:12:45.960 --> 0:12:51.360
<v Speaker 1>headwinds that you describe, that maybe they're doing okay. Yeah, well,

0:12:51.440 --> 0:12:54.719
<v Speaker 1>and some of the problems are relative. Yeah, I think

0:12:54.800 --> 0:12:57.760
<v Speaker 1>definitely when it comes to testifying front of Congress in general,

0:12:58.120 --> 0:13:03.000
<v Speaker 1>sort of uh, sort of congress men animosity towards the CEO,

0:13:03.679 --> 0:13:06.840
<v Speaker 1>Mark Zuckerberg is winning that fight in Bezos looks a

0:13:06.840 --> 0:13:09.440
<v Speaker 1>lot better. But you know, Amazon has a lot of

0:13:09.559 --> 0:13:12.560
<v Speaker 1>has had a lot of problems, like in Seattle, in

0:13:12.840 --> 0:13:15.280
<v Speaker 1>New York, so they're not all sort of the federal

0:13:15.840 --> 0:13:18.360
<v Speaker 1>like election type problems that Facebook has had. But I

0:13:18.400 --> 0:13:20.400
<v Speaker 1>do think about as these big tech companies look to

0:13:20.440 --> 0:13:23.840
<v Speaker 1>broaden out their revenue streams, you know, the cloud and

0:13:23.840 --> 0:13:27.479
<v Speaker 1>particularly playing into those government contracts. Those are big deal contracts,

0:13:27.760 --> 0:13:30.679
<v Speaker 1>And I mean I think about our audience investors. I mean,

0:13:30.679 --> 0:13:33.200
<v Speaker 1>they're watching this to see whether or not they're able

0:13:33.240 --> 0:13:35.960
<v Speaker 1>to make some inroads, right, and you know, Jedi, This

0:13:36.040 --> 0:13:40.560
<v Speaker 1>Defense Department contra isn't just about that ten billion dollar deals.

0:13:40.559 --> 0:13:43.200
<v Speaker 1>It's sort of that's what's getting you in deeper with

0:13:43.240 --> 0:13:45.880
<v Speaker 1>the Defense Department. And so I don't think it's just

0:13:46.280 --> 0:13:49.840
<v Speaker 1>that amount of money. It's significant, but Amazon is a

0:13:49.960 --> 0:13:53.800
<v Speaker 1>eight seventies something billion dollar market cap company, you know.

0:13:53.800 --> 0:13:56.800
<v Speaker 1>But it's about the long term relationship that deerk newcomer

0:13:56.960 --> 0:13:59.640
<v Speaker 1>love this story about what Amazon is up to. Their

0:13:59.679 --> 0:14:02.240
<v Speaker 1>spending heavily and lobbing efforts in Washington. They're lobbing more

0:14:02.320 --> 0:14:05.920
<v Speaker 1>US government entities at any other tech company. But it's interesting, Jason.

0:14:06.000 --> 0:14:08.319
<v Speaker 1>It doesn't seem to be paying off. It's not working

0:14:08.320 --> 0:14:10.280
<v Speaker 1>at all. You're exactly right, Carol. And this is coming

0:14:10.280 --> 0:14:13.480
<v Speaker 1>at a time where the relationship between Washington and Silicon

0:14:13.600 --> 0:14:16.400
<v Speaker 1>Valley and the words of Facebook, it's complicated, Jason. You

0:14:16.440 --> 0:14:19.760
<v Speaker 1>had me at You're exactly right. So, Carol, I caught

0:14:19.880 --> 0:14:22.760
<v Speaker 1>up with the co founders of Adams you see me

0:14:22.800 --> 0:14:25.200
<v Speaker 1>where they're I have. I wanted to know the story

0:14:25.440 --> 0:14:28.200
<v Speaker 1>underneath it, and I have to say it is even

0:14:28.240 --> 0:14:31.240
<v Speaker 1>more fascinating than I thought. It's a husband and wife team.

0:14:31.360 --> 0:14:34.920
<v Speaker 1>What Kassa Ali and Sidra Kassim. They met in their

0:14:35.000 --> 0:14:39.440
<v Speaker 1>village in Pakistan. They came to Brooklyn via y Combinator.

0:14:39.640 --> 0:14:42.400
<v Speaker 1>It's so cool. Here's your conversation, all right, So this

0:14:42.480 --> 0:14:45.320
<v Speaker 1>is a shoe that I really like. I have to say,

0:14:45.360 --> 0:14:48.040
<v Speaker 1>I'm a bit of a sneaker head and I love

0:14:48.200 --> 0:14:51.960
<v Speaker 1>the different feel and just the whole different vibe of

0:14:51.960 --> 0:14:54.360
<v Speaker 1>this shoe. So I'm a little bias coming into this interview.

0:14:54.760 --> 0:14:59.320
<v Speaker 1>What I want to start with you because the story

0:14:59.800 --> 0:15:08.440
<v Speaker 1>of this company Pakistan, y Combinator, Brooklyn. How did that happen? Um?

0:15:08.480 --> 0:15:10.640
<v Speaker 1>It's it is a kind of crazy story and we

0:15:10.680 --> 0:15:13.320
<v Speaker 1>did not intended it to be like this when we

0:15:13.320 --> 0:15:16.160
<v Speaker 1>were starting off, We had no idea. We started our

0:15:16.200 --> 0:15:20.160
<v Speaker 1>first two company in in our hometown in Pakistan, Kada,

0:15:20.680 --> 0:15:24.240
<v Speaker 1>and then we kept going. It was a small project,

0:15:24.320 --> 0:15:28.000
<v Speaker 1>became a kick Starter project. Then we applied into y Combinator.

0:15:28.280 --> 0:15:30.960
<v Speaker 1>First shoe company to get into y Combinator, first company

0:15:31.000 --> 0:15:34.440
<v Speaker 1>from Pakistan to get into y Combinator, and we moved

0:15:34.480 --> 0:15:39.160
<v Speaker 1>to the US in San Francisco and So Sidro. Why

0:15:39.200 --> 0:15:41.400
<v Speaker 1>do you think the pitch resonated so much? There are

0:15:41.400 --> 0:15:44.320
<v Speaker 1>a lot of first there. What was it about this

0:15:44.360 --> 0:15:47.600
<v Speaker 1>particular company? That you think caught the interests of Y

0:15:47.640 --> 0:15:51.080
<v Speaker 1>Combinator and ultimately a lot of big name investors. Yeah,

0:15:51.120 --> 0:15:53.920
<v Speaker 1>so this company is not part of Y Combinator. Our

0:15:54.000 --> 0:15:58.320
<v Speaker 1>previous shoe company was part of Y Combat. But I

0:15:58.320 --> 0:16:02.040
<v Speaker 1>think the exciting thing is that these shoes is not

0:16:02.200 --> 0:16:04.720
<v Speaker 1>just a shoes. This is a very very personal shoes,

0:16:04.800 --> 0:16:09.600
<v Speaker 1>like very comfortable, very durable, very breathable and as well

0:16:09.640 --> 0:16:13.760
<v Speaker 1>as the fit is very precise for you. And uh,

0:16:13.840 --> 0:16:17.400
<v Speaker 1>like when we were inviting our friends to try on

0:16:17.480 --> 0:16:21.080
<v Speaker 1>the first sample, and I still remember like their impressions,

0:16:21.120 --> 0:16:24.200
<v Speaker 1>like they were super super excited to try on the shoes.

0:16:24.560 --> 0:16:27.400
<v Speaker 1>And we started this as a very small project and

0:16:28.200 --> 0:16:30.840
<v Speaker 1>somehow like it started becoming bigger and bigger, and so

0:16:30.880 --> 0:16:34.600
<v Speaker 1>what was the inspiration recast for this particular ship. So

0:16:34.600 --> 0:16:37.840
<v Speaker 1>we were making and selling dress shoes already, we we

0:16:38.000 --> 0:16:39.960
<v Speaker 1>and when we were in Pakistan, we had no idea

0:16:40.040 --> 0:16:43.760
<v Speaker 1>that people are actually more mainly were sneakers every day.

0:16:43.800 --> 0:16:46.160
<v Speaker 1>They don't wear dress shoes as much. Even that trend

0:16:46.240 --> 0:16:49.000
<v Speaker 1>is declining, even you're wearing your atoms right now. Absolutely,

0:16:49.080 --> 0:16:51.200
<v Speaker 1>so we noticed that and then we were like, hey,

0:16:51.280 --> 0:16:54.560
<v Speaker 1>we weren't We both are very passionate about product, particularly

0:16:54.600 --> 0:16:57.560
<v Speaker 1>in shoes. It's one of the hardest products to ever make. Shoes,

0:16:57.840 --> 0:17:00.720
<v Speaker 1>very difficult, and we were like, hey, can we make

0:17:00.760 --> 0:17:03.240
<v Speaker 1>a shoe that people would want to wear every day?

0:17:03.440 --> 0:17:05.919
<v Speaker 1>Not that we want to sell. Can we build a

0:17:06.000 --> 0:17:08.720
<v Speaker 1>shoe that people would want to wear every day? And

0:17:08.760 --> 0:17:12.199
<v Speaker 1>that is where this idea of a casual very very simple.

0:17:12.359 --> 0:17:14.800
<v Speaker 1>All the products we wear every single day, they tend

0:17:14.840 --> 0:17:18.520
<v Speaker 1>to be very simple, still extremely extremely comfortable. We were

0:17:18.560 --> 0:17:21.240
<v Speaker 1>going after the best of the bast in the industry

0:17:21.280 --> 0:17:24.439
<v Speaker 1>after Nike, and it it doesn't comfort uh, And we

0:17:24.520 --> 0:17:26.720
<v Speaker 1>only make one shoes, so we put a lot of

0:17:26.760 --> 0:17:30.680
<v Speaker 1>effort into the precision sizing, the quarter sizing, the comfort

0:17:30.720 --> 0:17:33.919
<v Speaker 1>of the shoes. The lace says how how high or

0:17:33.960 --> 0:17:38.840
<v Speaker 1>how house small something is like this Midso it took

0:17:38.920 --> 0:17:41.040
<v Speaker 1>us six months to work on that to just make

0:17:41.080 --> 0:17:43.480
<v Speaker 1>it more comfortable than it does six months on the

0:17:44.080 --> 0:17:46.560
<v Speaker 1>mids Earlieah, it was very It was one of the

0:17:46.600 --> 0:17:49.000
<v Speaker 1>hardest things because if you only make one shoes and

0:17:49.040 --> 0:17:51.160
<v Speaker 1>your pitch is that you're going to wear it every

0:17:51.200 --> 0:17:53.760
<v Speaker 1>day when you make this one product, you can't just

0:17:53.920 --> 0:17:55.760
<v Speaker 1>like compromise on that. You have to get it right.

0:17:55.800 --> 0:17:58.640
<v Speaker 1>Otherwise you have no business, right of course, And so

0:17:58.760 --> 0:18:02.359
<v Speaker 1>why is manufacturing so difficult for shoes? Because this is

0:18:02.400 --> 0:18:04.960
<v Speaker 1>something you've worked on for a long time, You've worked

0:18:05.000 --> 0:18:08.919
<v Speaker 1>in Korea, I believe on that particular aspect of the business.

0:18:09.000 --> 0:18:11.439
<v Speaker 1>Why are shoes so difficult? I think one of the

0:18:11.480 --> 0:18:16.200
<v Speaker 1>most important reason is you have all your body weight

0:18:16.480 --> 0:18:20.040
<v Speaker 1>on the shoes, and then she would actually go into

0:18:20.080 --> 0:18:23.280
<v Speaker 1>different environment like you sit in the office, with different

0:18:23.280 --> 0:18:27.040
<v Speaker 1>sitting positions. Some people they stand a lot, some people

0:18:27.080 --> 0:18:30.560
<v Speaker 1>they walk a lot. So basically shoes is not just

0:18:30.640 --> 0:18:34.520
<v Speaker 1>like a simple product like your handbag where you store things.

0:18:35.080 --> 0:18:37.639
<v Speaker 1>She was as something which basically you carry on throughout

0:18:37.680 --> 0:18:40.159
<v Speaker 1>the day from morning to evening. So that's why, like

0:18:40.240 --> 0:18:44.080
<v Speaker 1>making a product which is basically accommodate your throughout the

0:18:44.160 --> 0:18:47.080
<v Speaker 1>day and as well as super comfortable, it is very

0:18:47.119 --> 0:18:48.760
<v Speaker 1>hard to make. I guess I've never really thought about that.

0:18:48.760 --> 0:18:51.040
<v Speaker 1>I mean, there's a lot of physics involved, I guess

0:18:51.040 --> 0:18:53.000
<v Speaker 1>in our interaction with shoes in a way that we

0:18:53.080 --> 0:18:55.640
<v Speaker 1>don't have with a lot of other products. So why

0:18:55.680 --> 0:18:57.960
<v Speaker 1>do you think, especially having been in the dress shoe

0:18:57.960 --> 0:19:00.960
<v Speaker 1>business and now in the sneaker business, why are sneakers

0:19:01.000 --> 0:19:04.560
<v Speaker 1>having such a moment. Mainly it is because of a

0:19:04.560 --> 0:19:07.960
<v Speaker 1>lot of cultural icons are the face of this movement.

0:19:08.200 --> 0:19:11.399
<v Speaker 1>That is one part America especially and world in general

0:19:11.480 --> 0:19:13.399
<v Speaker 1>is becoming more and more passionate because we have so

0:19:13.400 --> 0:19:15.760
<v Speaker 1>many young people coming into the world these days, and

0:19:15.800 --> 0:19:19.680
<v Speaker 1>they are they are not hesitant. They're not hesitant about ideas,

0:19:19.680 --> 0:19:22.680
<v Speaker 1>they're not hesitant about movement, They're not hesitant about their

0:19:22.920 --> 0:19:26.720
<v Speaker 1>interest or passion about certain celebrities or icons or whatever

0:19:26.760 --> 0:19:28.479
<v Speaker 1>we want to call them. So that is like what

0:19:28.560 --> 0:19:30.320
<v Speaker 1>we we learned. We actually have a name for our

0:19:30.359 --> 0:19:33.240
<v Speaker 1>customer called the new creative, and these are people who

0:19:33.240 --> 0:19:36.320
<v Speaker 1>are very considerate about what they buy, where they buy

0:19:36.359 --> 0:19:39.439
<v Speaker 1>it from, what things look like. And every brand like

0:19:39.520 --> 0:19:42.440
<v Speaker 1>Nike and ADI does they championed with sportsmanship. And now

0:19:42.480 --> 0:19:46.840
<v Speaker 1>we're seeing a lot more uh entertainment, a lot more lifestyle.

0:19:47.080 --> 0:19:50.320
<v Speaker 1>And that's wakas Ali and Sidric has seen the husband

0:19:50.359 --> 0:19:54.000
<v Speaker 1>and wife team behind Adams. It was so cool to

0:19:54.040 --> 0:19:55.560
<v Speaker 1>catch up with them. I have to say, I love

0:19:55.560 --> 0:19:58.639
<v Speaker 1>their sneakers. I wanted to meet them. I really didn't

0:19:58.640 --> 0:20:01.200
<v Speaker 1>know what to expect and it was an amazing story,

0:20:01.280 --> 0:20:04.440
<v Speaker 1>great story, Jason and I love the backstory to about

0:20:04.520 --> 0:20:07.240
<v Speaker 1>this company and these two individuals. It's this week's Bloomberg

0:20:07.240 --> 0:20:10.520
<v Speaker 1>Business Week Extra podcast, So check it out. Everyone. Google

0:20:10.600 --> 0:20:12.959
<v Speaker 1>the early years, all about the company's search engine, all

0:20:13.000 --> 0:20:16.720
<v Speaker 1>about online advertising, and yet the company hitting middle age Jason,

0:20:16.720 --> 0:20:19.199
<v Speaker 1>so it's looking for some different revenue streams. Well, we

0:20:19.359 --> 0:20:23.359
<v Speaker 1>talk a lot about sort of existential questions around companies.

0:20:23.520 --> 0:20:26.919
<v Speaker 1>I feel like this story hits at Google's in a

0:20:26.960 --> 0:20:29.280
<v Speaker 1>lot of ways. Don't be evil that was back in

0:20:29.320 --> 0:20:32.160
<v Speaker 1>the day and now in the business with the military

0:20:32.200 --> 0:20:34.040
<v Speaker 1>trying to figure out what they're going to be, as

0:20:34.040 --> 0:20:36.560
<v Speaker 1>you say, in middle ages, and that they get grow

0:20:36.680 --> 0:20:39.160
<v Speaker 1>more and more grown up. Joshua Brucine here with us.

0:20:39.200 --> 0:20:42.240
<v Speaker 1>It's a terrific story and I love the headline it

0:20:42.359 --> 0:20:45.320
<v Speaker 1>had me from that Google and the general tell us

0:20:45.359 --> 0:20:49.159
<v Speaker 1>about this intersection that this tech company Silicon Valley is

0:20:49.200 --> 0:20:54.000
<v Speaker 1>having with the military industrial complex. Sure, so we tell

0:20:54.040 --> 0:20:59.879
<v Speaker 1>the story of Google's basically tortured relationship with the Pentagon,

0:21:00.040 --> 0:21:02.920
<v Speaker 1>and we really saw this come out into the public

0:21:03.040 --> 0:21:08.280
<v Speaker 1>view UM early last year when Google employees began objecting

0:21:08.320 --> 0:21:12.320
<v Speaker 1>to what had been a secret military program called Project

0:21:12.440 --> 0:21:18.320
<v Speaker 1>Maven to use um advanced artificial intelligence technology to analyze

0:21:18.440 --> 0:21:23.119
<v Speaker 1>drone imagery. Um. And so this was a program that

0:21:24.000 --> 0:21:27.960
<v Speaker 1>drones gather an immense amount of video. Actually analysts watch

0:21:28.000 --> 0:21:31.320
<v Speaker 1>it for the most part, and the Pentagon said, if

0:21:31.320 --> 0:21:33.960
<v Speaker 1>we could have some sort of automated analysis that would

0:21:33.960 --> 0:21:36.560
<v Speaker 1>just tell them which parts to watch, that would be useful.

0:21:36.920 --> 0:21:39.240
<v Speaker 1>Google was one of the company who was helping with this.

0:21:39.680 --> 0:21:41.760
<v Speaker 1>Some of its employees said that seems like we're getting

0:21:41.760 --> 0:21:45.120
<v Speaker 1>too close to building weapons and basically broke out into

0:21:45.119 --> 0:21:47.879
<v Speaker 1>this huge public spat and Google backed out right and

0:21:47.920 --> 0:21:51.440
<v Speaker 1>eventually Google decided not to renew its work on the contract. Yeah,

0:21:51.440 --> 0:21:53.879
<v Speaker 1>and stopped working on it earlier this year. Well, it's interesting,

0:21:53.920 --> 0:21:56.000
<v Speaker 1>and I think it speaks to the kind of tortured

0:21:56.040 --> 0:21:58.600
<v Speaker 1>relationship that Google has with the government. Like we were

0:21:58.640 --> 0:22:01.000
<v Speaker 1>talking in the news room about for such a long time,

0:22:01.000 --> 0:22:04.040
<v Speaker 1>Silicon Valley, big tech, we're kind of proud to kind of,

0:22:04.119 --> 0:22:07.440
<v Speaker 1>you know, um, tell Washington to kiss off, basically, thank

0:22:07.480 --> 0:22:10.720
<v Speaker 1>you very much. And now they're embracing Washington right because

0:22:10.720 --> 0:22:13.879
<v Speaker 1>they are looking for new business lines, particularly AI or

0:22:13.920 --> 0:22:16.600
<v Speaker 1>the cloud. They want to be more involved. Yeah. I

0:22:16.640 --> 0:22:19.440
<v Speaker 1>think what's interesting here is you have this very sort

0:22:19.480 --> 0:22:24.399
<v Speaker 1>of visceral um reaction to a specific military program. I

0:22:24.440 --> 0:22:27.520
<v Speaker 1>think of defense work makes a lot of people uncomfortable. Um,

0:22:27.600 --> 0:22:29.600
<v Speaker 1>but if you look a little bit below that, you

0:22:29.680 --> 0:22:33.200
<v Speaker 1>also see another transition happening at Google that is making

0:22:33.240 --> 0:22:37.080
<v Speaker 1>people at the company uncomfortable, which is it's moving. It's

0:22:37.119 --> 0:22:40.960
<v Speaker 1>trying to supplement its consumer business, the search engines, the

0:22:41.000 --> 0:22:44.520
<v Speaker 1>email all based on advertising, with a cloud computing business,

0:22:44.840 --> 0:22:49.640
<v Speaker 1>and that means basically entering into specific relationships with large

0:22:49.680 --> 0:22:55.000
<v Speaker 1>institutions and helping them analyze their data and do something

0:22:55.000 --> 0:22:58.120
<v Speaker 1>with it. And so talk to us about Google specifically

0:22:58.160 --> 0:23:01.399
<v Speaker 1>in this case because as sort of set up the conversation,

0:23:01.880 --> 0:23:04.320
<v Speaker 1>we do go back to this you know, kind of

0:23:04.400 --> 0:23:07.280
<v Speaker 1>rag tag startup back in Silicon Valley. I mean, it

0:23:07.440 --> 0:23:11.760
<v Speaker 1>was in many ways the quintessential you know, sort of

0:23:12.320 --> 0:23:16.439
<v Speaker 1>you know, university dropout, create this company that changes the

0:23:16.480 --> 0:23:20.520
<v Speaker 1>world type situation. But as it's grown up, it's really

0:23:20.560 --> 0:23:23.280
<v Speaker 1>had to wrestle with its own image and its own

0:23:23.440 --> 0:23:25.600
<v Speaker 1>values in a lot of ways, and a lot of

0:23:25.600 --> 0:23:29.080
<v Speaker 1>those came to the four in the project may even protest.

0:23:29.160 --> 0:23:32.120
<v Speaker 1>But this hasn't really died down that much. In many ways,

0:23:32.160 --> 0:23:35.920
<v Speaker 1>these discussions are still pretty fierce within the company. Absolutely,

0:23:36.160 --> 0:23:39.600
<v Speaker 1>I think in comparison to other large tech companies, Google

0:23:39.640 --> 0:23:43.159
<v Speaker 1>has always kind of been the most extreme case of

0:23:43.200 --> 0:23:47.159
<v Speaker 1>this Silicon Valley idealism. I think, you know that a

0:23:47.160 --> 0:23:49.159
<v Speaker 1>lot of the work the company does is actually just

0:23:49.200 --> 0:23:52.639
<v Speaker 1>kind of academic research. Um. Its original mission was to

0:23:52.760 --> 0:23:56.840
<v Speaker 1>organize the world's information. Uh. You know. Initially even uh

0:23:57.240 --> 0:24:00.560
<v Speaker 1>was um concerned about maybe even going into a vertizing.

0:24:00.920 --> 0:24:03.159
<v Speaker 1>It really just wanted to do the tech. Eventually it

0:24:03.200 --> 0:24:05.399
<v Speaker 1>kind of got over that, and obviously the advertising is

0:24:05.600 --> 0:24:08.280
<v Speaker 1>you know, the the business right now. Um, but you

0:24:08.359 --> 0:24:12.320
<v Speaker 1>do see it's moving into new businesses and challenging its

0:24:12.320 --> 0:24:16.359
<v Speaker 1>own assumptions at a time that sort of the Silicon

0:24:16.480 --> 0:24:19.679
<v Speaker 1>Valleys culture generally is being challenged in many ways. But

0:24:19.720 --> 0:24:22.840
<v Speaker 1>it's interesting because I feel like different members of big

0:24:22.880 --> 0:24:26.879
<v Speaker 1>tech and Silicon Valley in particular, are challenged differently. In

0:24:26.920 --> 0:24:30.240
<v Speaker 1>other words, Microsoft gets a big government cloud contract and

0:24:30.240 --> 0:24:33.159
<v Speaker 1>it seems to be okay. But Google gets involved and

0:24:33.200 --> 0:24:35.560
<v Speaker 1>there's a lot of pushback internally from its employees and

0:24:35.600 --> 0:24:38.239
<v Speaker 1>I even think publicly, So what's the difference. How are

0:24:38.280 --> 0:24:41.720
<v Speaker 1>we breaking out big tech in terms of their relationships

0:24:41.720 --> 0:24:45.879
<v Speaker 1>and involvement with the government, particularly defense. Well, so I

0:24:45.880 --> 0:24:49.560
<v Speaker 1>think Microsoft is actually a pretty good contrast. There's I

0:24:49.600 --> 0:24:52.639
<v Speaker 1>think two differences between Google and Microsoft. I think the

0:24:52.680 --> 0:24:55.760
<v Speaker 1>first is an internal difference, which is that Google has

0:24:55.800 --> 0:24:59.160
<v Speaker 1>always had this culture where they kind of debate everything.

0:24:59.520 --> 0:25:02.520
<v Speaker 1>There's a series, there's a long history of these message

0:25:02.520 --> 0:25:05.159
<v Speaker 1>boards where like everything came up for kind of rigorous debate.

0:25:05.520 --> 0:25:09.120
<v Speaker 1>Microsoft a very buttoned up company, top down. And then

0:25:09.119 --> 0:25:12.560
<v Speaker 1>the second thing, to allude to your point about sort

0:25:12.560 --> 0:25:14.679
<v Speaker 1>of the way the public looks at them, you know,

0:25:14.760 --> 0:25:19.400
<v Speaker 1>Microsoft has kind of receded as a real consumer facing company.

0:25:19.480 --> 0:25:22.920
<v Speaker 1>Most of its business has been an enterprise computing lately.

0:25:23.359 --> 0:25:25.440
<v Speaker 1>Google is like one of the things we think about

0:25:25.480 --> 0:25:29.040
<v Speaker 1>as the Internet. So when people, um, you know, people

0:25:29.640 --> 0:25:31.800
<v Speaker 1>use Google Search every day and then they think, wait,

0:25:31.800 --> 0:25:35.480
<v Speaker 1>they're building weapons or you know, they're hearing you know,

0:25:35.520 --> 0:25:38.679
<v Speaker 1>they're building military something, and that makes people uneasy in

0:25:38.680 --> 0:25:41.199
<v Speaker 1>a way it doesn't maybe with companies that have that

0:25:41.240 --> 0:25:44.720
<v Speaker 1>are not in their day to day uh, you know, consciousness. Well,

0:25:44.760 --> 0:25:46.520
<v Speaker 1>and I want to go back to something you said

0:25:46.520 --> 0:25:48.520
<v Speaker 1>a minute ago, because it really sort of flips this

0:25:48.640 --> 0:25:51.639
<v Speaker 1>around in a really interesting way, and it ties to

0:25:51.760 --> 0:25:54.600
<v Speaker 1>another story I believe you were involved in in the magazine.

0:25:54.640 --> 0:25:57.919
<v Speaker 1>This week around Amazon and its lobbying and you know,

0:25:58.080 --> 0:26:02.600
<v Speaker 1>trying to find its way in a much more complicated

0:26:02.760 --> 0:26:05.280
<v Speaker 1>nation's capital in a lot of ways. And then nation's

0:26:05.320 --> 0:26:09.440
<v Speaker 1>capital filled with lawmakers, regulators, and politicians who are a

0:26:09.440 --> 0:26:12.680
<v Speaker 1>little more skeptical about tech than they were ten years ago.

0:26:13.000 --> 0:26:16.600
<v Speaker 1>So how does that play into the decision making it Google?

0:26:16.600 --> 0:26:20.560
<v Speaker 1>When you have antitrust investigations and this sort of skepticism

0:26:20.560 --> 0:26:24.159
<v Speaker 1>and dare I say tech lash? Yeah? Absolutely, And you

0:26:24.200 --> 0:26:26.760
<v Speaker 1>mentioned at Amazon is also in a very difficult although

0:26:26.760 --> 0:26:32.480
<v Speaker 1>I think different, yes, situation for Google. What happened was

0:26:33.440 --> 0:26:36.879
<v Speaker 1>it publicly rejected the military. I don't think that was

0:26:37.000 --> 0:26:39.879
<v Speaker 1>its intention. It certainly wasn't such leadership's intention, but it

0:26:39.920 --> 0:26:44.000
<v Speaker 1>did it. And Google has a lot of enemies, um

0:26:44.600 --> 0:26:47.720
<v Speaker 1>on the right who saw this as an opportunity to

0:26:47.760 --> 0:26:51.320
<v Speaker 1>attack the company as being unpatriotic, especially because it does

0:26:51.359 --> 0:26:53.960
<v Speaker 1>some work in China. Um. I think there was some

0:26:54.119 --> 0:26:59.679
<v Speaker 1>genuine confusion and outrage within the Pentagon. You saw senior

0:26:59.720 --> 0:27:03.520
<v Speaker 1>Mility Harry officials criticizing a commercial company, which is not usual.

0:27:04.160 --> 0:27:08.199
<v Speaker 1>And Google has basically spent the last year backpedaling, trying

0:27:08.240 --> 0:27:12.760
<v Speaker 1>to reassure the government and the military specifically that Hey, no,

0:27:13.160 --> 0:27:15.560
<v Speaker 1>we're willing. We're good actors here, We're willing to work

0:27:15.600 --> 0:27:18.440
<v Speaker 1>with you. I get the feeling that within the pentagon

0:27:18.520 --> 0:27:22.320
<v Speaker 1>that has been working interesting, but within the political class

0:27:22.359 --> 0:27:25.760
<v Speaker 1>not as much. But it's interesting, you say, Joshua, their backpedaling,

0:27:25.760 --> 0:27:28.080
<v Speaker 1>but they're also courting big time, right the U. S.

0:27:28.160 --> 0:27:30.600
<v Speaker 1>Government and the Defense Department. Oh yeah, I think Google

0:27:30.680 --> 0:27:34.520
<v Speaker 1>wants in the the the the format of backpedaling is

0:27:34.560 --> 0:27:37.120
<v Speaker 1>to say, oh, we're backpedaling, we'll take your contracts, which

0:27:37.119 --> 0:27:39.040
<v Speaker 1>is what they want anyway. So it is kind of

0:27:39.400 --> 0:27:42.359
<v Speaker 1>self serving backpedal, if you will. And so what do

0:27:42.440 --> 0:27:45.879
<v Speaker 1>you make of the current state of the internal debate

0:27:46.000 --> 0:27:48.399
<v Speaker 1>at Google. You talk to a lot of people there.

0:27:48.800 --> 0:27:52.120
<v Speaker 1>As you say, the message boards still pretty lively. There

0:27:52.160 --> 0:27:56.320
<v Speaker 1>has been some action taken against employees around media, leagues

0:27:56.440 --> 0:28:01.240
<v Speaker 1>and other elements here. It still feels unsettled when it

0:28:01.280 --> 0:28:04.639
<v Speaker 1>comes to the internal politics of the company. It's definitely unsettled.

0:28:05.119 --> 0:28:10.760
<v Speaker 1>Google has been in a very contentious relationship with some

0:28:10.880 --> 0:28:15.159
<v Speaker 1>faction of its workforce. UM. You've seen action taken against

0:28:15.200 --> 0:28:19.640
<v Speaker 1>internal activists, mostly for doing things like accessing information that

0:28:19.800 --> 0:28:23.919
<v Speaker 1>companies leadership said was confidential. UM. And you see the

0:28:23.960 --> 0:28:27.280
<v Speaker 1>company really not wanting to back down UM like it

0:28:27.320 --> 0:28:30.359
<v Speaker 1>did with Maven. And at the same time, you see

0:28:30.359 --> 0:28:33.320
<v Speaker 1>people within the company UM who want to shape its

0:28:33.359 --> 0:28:36.960
<v Speaker 1>future trying to extend beyond military contracting into things like

0:28:37.119 --> 0:28:40.480
<v Speaker 1>border contracts, even into things like dealing with the oil

0:28:40.520 --> 0:28:43.480
<v Speaker 1>and gas industry. So there is a real tension going

0:28:43.520 --> 0:28:45.840
<v Speaker 1>on there where both sides are trying to kind of

0:28:46.040 --> 0:28:48.120
<v Speaker 1>claim as much ground as they can in their own

0:28:48.120 --> 0:28:51.040
<v Speaker 1>internal debate. How important is all of this in terms

0:28:51.040 --> 0:28:54.520
<v Speaker 1>of branching out and being more involved in government contracts

0:28:54.560 --> 0:28:58.280
<v Speaker 1>important for Google's future. So I think that Google sees

0:28:58.680 --> 0:29:01.680
<v Speaker 1>cloud computing as a big part of his future. UM

0:29:01.800 --> 0:29:05.560
<v Speaker 1>Right now, it is clearly in third place behind Amazon

0:29:05.680 --> 0:29:10.600
<v Speaker 1>and Microsoft. The actual government contracts are big. Uh, this

0:29:10.600 --> 0:29:14.240
<v Speaker 1>big cloud computing contract Jedi, which Microsoft just wanted ten

0:29:14.280 --> 0:29:17.960
<v Speaker 1>billion dollars, that's big, but it's not really big in

0:29:18.000 --> 0:29:21.320
<v Speaker 1>the big the large scheme of cloud computing contracts. I

0:29:21.360 --> 0:29:23.720
<v Speaker 1>think what Google is hoping is to if it could

0:29:23.720 --> 0:29:26.240
<v Speaker 1>win some government contracts, it's sort of a sign of

0:29:26.280 --> 0:29:28.400
<v Speaker 1>confidence for the rest of the market that hey, we

0:29:28.400 --> 0:29:30.680
<v Speaker 1>can do the serious work, and that's really what it

0:29:30.720 --> 0:29:32.480
<v Speaker 1>wants to do. Here well, and what's interesting is you

0:29:32.480 --> 0:29:35.040
<v Speaker 1>talk about Google's history that they should have been in

0:29:35.040 --> 0:29:37.680
<v Speaker 1>this market early on. Correct in terms of the cloud,

0:29:37.720 --> 0:29:41.320
<v Speaker 1>they understood what was going on very early on. Yeah. Absolutely.

0:29:41.360 --> 0:29:43.600
<v Speaker 1>If you look at what cloud computing is, it's basically

0:29:44.080 --> 0:29:46.800
<v Speaker 1>being good at building large data centers, which weeps been doing,

0:29:47.320 --> 0:29:51.080
<v Speaker 1>and being the best at artificial intelligence software that can

0:29:51.080 --> 0:29:53.600
<v Speaker 1>take an enormous amount of data, analyze it and do

0:29:53.680 --> 0:29:57.280
<v Speaker 1>something with it. Now, that's Google specialty. Um For whatever reason,

0:29:57.320 --> 0:30:00.240
<v Speaker 1>it has fallen behind some of its key competitors, and

0:30:00.400 --> 0:30:03.000
<v Speaker 1>I think that stays. That's Joshua Brewsting on our cover

0:30:03.080 --> 0:30:05.719
<v Speaker 1>story Google at War. It's Google looking to expand their

0:30:05.760 --> 0:30:07.840
<v Speaker 1>revenue streams. But it's not going to be so easy,

0:30:07.920 --> 0:30:10.720
<v Speaker 1>especially when you've got employees internally not happy about that

0:30:11.160 --> 0:30:14.240
<v Speaker 1>internal strife. I think is one of the most fascinating

0:30:14.280 --> 0:30:17.160
<v Speaker 1>aspects of all of this, and really a window into

0:30:17.680 --> 0:30:21.320
<v Speaker 1>Silicon Valley right now, and it's very complicated relationship with

0:30:21.400 --> 0:30:26.200
<v Speaker 1>Washington and even itself. It's not your father's our grandfather's

0:30:26.240 --> 0:30:27.800
<v Speaker 1>Wall Street, that's for sure. And get ready for even

0:30:27.840 --> 0:30:30.280
<v Speaker 1>more changes as trading firms look to get into gaming

0:30:30.280 --> 0:30:32.440
<v Speaker 1>and sports betting markets. Jason, we know the world of

0:30:32.480 --> 0:30:35.360
<v Speaker 1>financial world is definitely changing. Well, it's trading firms, it's

0:30:35.400 --> 0:30:37.360
<v Speaker 1>exchanges as well. And this came up in a conversation

0:30:37.400 --> 0:30:39.280
<v Speaker 1>we had not too long ago with the diner Freedman

0:30:39.400 --> 0:30:42.160
<v Speaker 1>over at the nazac Any Massa is here with us,

0:30:42.440 --> 0:30:46.760
<v Speaker 1>taking us into the world of sports and exchanges and trading.

0:30:47.000 --> 0:30:49.320
<v Speaker 1>So what do you find? Wall Street firms are dipping

0:30:49.320 --> 0:30:51.880
<v Speaker 1>a toe in the water of sports betting. And it's

0:30:51.920 --> 0:30:54.640
<v Speaker 1>an interesting time right now because a federal ban on

0:30:54.720 --> 0:30:58.000
<v Speaker 1>sports betting was lifted in the US last year, and

0:30:58.000 --> 0:31:01.560
<v Speaker 1>you're starting to see about thirteen state legalizing the practice,

0:31:01.640 --> 0:31:04.480
<v Speaker 1>with more potentially to come, and you've got a couple

0:31:04.520 --> 0:31:07.360
<v Speaker 1>of different kinds of firms looking for ways in. This

0:31:07.440 --> 0:31:10.040
<v Speaker 1>is so interesting because I think about how many conversations

0:31:10.080 --> 0:31:12.040
<v Speaker 1>we had with our sports team about this. They were

0:31:12.040 --> 0:31:14.200
<v Speaker 1>all looking forward, you know, to the ruling and what

0:31:14.240 --> 0:31:16.920
<v Speaker 1>it meant for online betting firms, But I didn't really

0:31:16.920 --> 0:31:19.640
<v Speaker 1>think about the potential for Wall Street firms benefiting from

0:31:19.640 --> 0:31:21.600
<v Speaker 1>it as well. And that's what this is about exactly.

0:31:21.640 --> 0:31:24.720
<v Speaker 1>There is some overlap for certain types of firms. The

0:31:24.720 --> 0:31:28.440
<v Speaker 1>most obvious example is that NASDAC has licensed some of

0:31:28.440 --> 0:31:32.560
<v Speaker 1>its exchange technology to horse race markets in Hong Kong

0:31:32.680 --> 0:31:36.000
<v Speaker 1>and Australia and Sweden. It's a trading platform exactly. It's

0:31:36.000 --> 0:31:39.360
<v Speaker 1>a trading platform, and as they were saying, there's no

0:31:39.440 --> 0:31:42.000
<v Speaker 1>need to reinvent the wheel when it comes to handling

0:31:42.080 --> 0:31:45.480
<v Speaker 1>large volumes of transactions on these kinds of markets. And

0:31:45.720 --> 0:31:50.080
<v Speaker 1>UM they recently also licensed matching engine technology to a

0:31:50.360 --> 0:31:53.760
<v Speaker 1>UK based UM sports betting platform where you can UM

0:31:53.880 --> 0:31:57.479
<v Speaker 1>own stakes and players. So that's one way that UM,

0:31:57.640 --> 0:32:00.320
<v Speaker 1>a Wall Street firm, is getting into this business. So

0:32:00.400 --> 0:32:02.960
<v Speaker 1>talk to us about who is the most interested in

0:32:03.120 --> 0:32:07.840
<v Speaker 1>from your perspective, most interesting name here? Well, one really

0:32:07.880 --> 0:32:10.959
<v Speaker 1>compelling UM case that we go into in the story

0:32:11.520 --> 0:32:15.480
<v Speaker 1>is UM Susquehanna, which has created a sports betting division,

0:32:15.680 --> 0:32:18.240
<v Speaker 1>UM operating out of Dublin right now and they're betting

0:32:18.280 --> 0:32:21.400
<v Speaker 1>on the outcomes of US sports games. But UM the

0:32:21.440 --> 0:32:23.840
<v Speaker 1>idea is to kind of almost make markets, make two

0:32:23.840 --> 0:32:28.640
<v Speaker 1>sided markets on online exchanges that exists in the UK,

0:32:28.760 --> 0:32:33.120
<v Speaker 1>for example. And it's interesting because there are some parallels there.

0:32:33.160 --> 0:32:35.640
<v Speaker 1>Just as they operate in as a market maker in

0:32:35.800 --> 0:32:39.600
<v Speaker 1>financial markets, they can do a similar thing in sports

0:32:39.600 --> 0:32:42.200
<v Speaker 1>betting markets too, and I think about the potential. I

0:32:42.200 --> 0:32:45.160
<v Speaker 1>mean people the sports betting market, it's a huge one, right,

0:32:45.200 --> 0:32:47.160
<v Speaker 1>So this is potentially a big revenue stream for some

0:32:47.200 --> 0:32:50.920
<v Speaker 1>of these financial firms. Potentially potentially it isn't as big

0:32:50.960 --> 0:32:54.360
<v Speaker 1>as financial as other financial markets, which I think will

0:32:54.400 --> 0:32:57.120
<v Speaker 1>actually limit its growth. Some of the projections are all

0:32:57.160 --> 0:32:59.240
<v Speaker 1>over the place for how big this could be in

0:32:59.240 --> 0:33:02.000
<v Speaker 1>the US, but we found projections that it could be

0:33:02.040 --> 0:33:05.040
<v Speaker 1>about seventeen billion dollars, which if you think for for

0:33:05.200 --> 0:33:09.320
<v Speaker 1>huge market making or hedge fund firms, that's not gigantic.

0:33:09.400 --> 0:33:11.080
<v Speaker 1>So who's likely to get involved? So we're not talking

0:33:11.080 --> 0:33:13.479
<v Speaker 1>about your big Wall Street firms potentially right who you know?

0:33:13.520 --> 0:33:16.760
<v Speaker 1>We mentioned Susquehanna. Who else might get involved? It seems

0:33:16.800 --> 0:33:20.400
<v Speaker 1>like a kniche opportunity for expert market makers where you

0:33:20.440 --> 0:33:24.040
<v Speaker 1>could leverage some of your technology in these kinds of places.

0:33:24.200 --> 0:33:26.400
<v Speaker 1>When you think about this more broadly, this is coming

0:33:26.400 --> 0:33:28.800
<v Speaker 1>into time. This is what you look after every day,

0:33:28.960 --> 0:33:31.320
<v Speaker 1>your primary person looking after Black Rocket. A number of

0:33:31.320 --> 0:33:34.840
<v Speaker 1>the big money managers folks are looking for different ways

0:33:34.880 --> 0:33:37.680
<v Speaker 1>to make money right now. We had a conversation with

0:33:37.760 --> 0:33:41.400
<v Speaker 1>a long time Wall Street guy, former broker, who was

0:33:41.440 --> 0:33:45.200
<v Speaker 1>saying look, these guys are gonna make money somewhere, especially

0:33:45.240 --> 0:33:48.440
<v Speaker 1>in the age of zero fees. Yeah, so that's why

0:33:48.480 --> 0:33:51.120
<v Speaker 1>I think that you're seeing different kinds of firms looking

0:33:51.280 --> 0:33:54.000
<v Speaker 1>for ways in. While I could never really see in

0:33:54.000 --> 0:33:57.000
<v Speaker 1>the immediate term like a black Rock getting into sports betting,

0:33:57.280 --> 0:34:00.160
<v Speaker 1>on the brokerage side, there are some interesting opportunities and

0:34:00.240 --> 0:34:03.080
<v Speaker 1>both t D and merrig Trade and Interactive Brokers have

0:34:03.320 --> 0:34:06.800
<v Speaker 1>some sports betting related projects in the works. I don't know,

0:34:06.840 --> 0:34:09.280
<v Speaker 1>I'm thinking as investors, like, what should we be watching

0:34:09.280 --> 0:34:11.320
<v Speaker 1>out for. What kind of you know, developments do we

0:34:11.360 --> 0:34:13.720
<v Speaker 1>anticipate are coming in the new year. Well, on the

0:34:13.760 --> 0:34:16.600
<v Speaker 1>individual investors side, TD and merrit Trade has said that

0:34:16.640 --> 0:34:20.120
<v Speaker 1>they're exploring ways into this market. Interactive Brokers is kind

0:34:20.160 --> 0:34:23.080
<v Speaker 1>of an interesting case where they have a platform that

0:34:23.120 --> 0:34:26.440
<v Speaker 1>they run that's all kind of a game of sports betting,

0:34:26.680 --> 0:34:28.920
<v Speaker 1>but you can't you have the potential to earn um

0:34:29.000 --> 0:34:31.759
<v Speaker 1>free credits and trading commissions. I will say, I'm not

0:34:31.840 --> 0:34:33.880
<v Speaker 1>sure how that has changed in the aftermath of the

0:34:33.920 --> 0:34:36.640
<v Speaker 1>few wars where you have commissions going to zero, but

0:34:36.760 --> 0:34:41.319
<v Speaker 1>you have opportunities to um win some real returns of

0:34:41.400 --> 0:34:43.920
<v Speaker 1>some kind and um I think the whole idea there

0:34:44.000 --> 0:34:47.480
<v Speaker 1>is to expose their users to the concept. If you

0:34:47.520 --> 0:34:51.520
<v Speaker 1>think about it, these brokerages have these platforms with users

0:34:51.560 --> 0:34:54.440
<v Speaker 1>existing who might, yeah, who might want to participate in

0:34:54.480 --> 0:34:57.640
<v Speaker 1>some way, so they're looking for a way into well,

0:34:57.640 --> 0:34:59.600
<v Speaker 1>and it does feel like there are a couple sort

0:34:59.640 --> 0:35:02.879
<v Speaker 1>of mega trends here. I mean, one is sort of gamification, right,

0:35:02.920 --> 0:35:06.720
<v Speaker 1>I mean, people love betting for a lot of obvious reasons.

0:35:06.760 --> 0:35:11.439
<v Speaker 1>They loved it for centuries, literally because it ties ties

0:35:11.520 --> 0:35:14.000
<v Speaker 1>to to lots of different games. But also this idea

0:35:14.080 --> 0:35:19.160
<v Speaker 1>that these companies, these firms want broader, deeper, more meaningful,

0:35:19.200 --> 0:35:22.120
<v Speaker 1>and ultimately more profitable relationships with their customers. And so

0:35:22.160 --> 0:35:24.520
<v Speaker 1>if you can give them another reason to hit the

0:35:24.520 --> 0:35:26.920
<v Speaker 1>app or hit the website. I mean, I don't know

0:35:26.960 --> 0:35:29.920
<v Speaker 1>if anybody actually like calls their broker anymore, but you know,

0:35:30.000 --> 0:35:33.520
<v Speaker 1>to extend and deepen that relationship, it would make sense, yeah,

0:35:33.600 --> 0:35:36.239
<v Speaker 1>and a way to just apply some of the technology

0:35:36.320 --> 0:35:39.439
<v Speaker 1>they already have to another kind of market. It doesn't

0:35:39.480 --> 0:35:42.000
<v Speaker 1>have to go gang busters, but it could just be

0:35:42.040 --> 0:35:45.759
<v Speaker 1>another little way to eat out some more revenue for them,

0:35:45.880 --> 0:35:47.759
<v Speaker 1>which sort of takes us back to Nastac and the

0:35:47.800 --> 0:35:50.239
<v Speaker 1>conversation that we had with the Dina Friedman when she

0:35:50.360 --> 0:35:52.879
<v Speaker 1>was our guest on Business Week Talks. I mean she

0:35:52.920 --> 0:35:56.200
<v Speaker 1>talked about this because to your exact point, Annie, is

0:35:56.239 --> 0:35:58.400
<v Speaker 1>this idea is like, look, we got this technology, like,

0:35:58.440 --> 0:36:01.200
<v Speaker 1>we know how this works. This is ultimately a market.

0:36:01.280 --> 0:36:04.279
<v Speaker 1>This is technology that we have that maybe no one

0:36:04.320 --> 0:36:12.840
<v Speaker 1>else does. We're global. So yeah, and the exchange space

0:36:12.920 --> 0:36:15.720
<v Speaker 1>is interesting too, because that's a place where you've seen

0:36:16.280 --> 0:36:20.400
<v Speaker 1>the revenue that you can earn from just trading operations

0:36:20.520 --> 0:36:23.680
<v Speaker 1>shrinking in the very developed stock market. So I think

0:36:23.719 --> 0:36:25.839
<v Speaker 1>that's part of the reason that NASDAC has looked for

0:36:26.040 --> 0:36:28.320
<v Speaker 1>how else can we apply our technology? And that's Annie

0:36:28.400 --> 0:36:31.439
<v Speaker 1>Massa a look into Wall Street, maybe from a little

0:36:31.440 --> 0:36:33.960
<v Speaker 1>bit of a different lens. A callback definitely to a

0:36:34.000 --> 0:36:36.520
<v Speaker 1>conversation we had a little earlier this year with the

0:36:36.560 --> 0:36:39.759
<v Speaker 1>CEO of Nastack. And we should note Interactive Brokers is

0:36:39.800 --> 0:36:44.280
<v Speaker 1>a sponsor of Bloomberg Radio. It's eyeglass frames are everywhere

0:36:44.360 --> 0:36:46.720
<v Speaker 1>now wants to take that success and applied to contact.

0:36:46.880 --> 0:36:49.440
<v Speaker 1>We're talking about Warby Parker. I have the glasses. I'm

0:36:49.440 --> 0:36:52.839
<v Speaker 1>not wearing them. Austin Carr has glasses. He is wearing them.

0:36:52.880 --> 0:36:56.600
<v Speaker 1>He went deep into this company. It's a fascinating story

0:36:56.640 --> 0:36:59.319
<v Speaker 1>because we talked with Joel Weber, the editor of Business Week,

0:36:59.360 --> 0:37:01.759
<v Speaker 1>about this. This isn't part of strategy story in a

0:37:01.800 --> 0:37:05.000
<v Speaker 1>lot of ways, because this was a company that launched

0:37:05.040 --> 0:37:08.880
<v Speaker 1>a whole line of imitators in various businesses. Tell us

0:37:08.920 --> 0:37:11.480
<v Speaker 1>where Warby is right now? Totally yeah. I mean this

0:37:11.600 --> 0:37:14.360
<v Speaker 1>was the company that sparked this, you know, crazy trend

0:37:14.400 --> 0:37:17.360
<v Speaker 1>of what we call direct to consumer companies sort of

0:37:17.400 --> 0:37:20.560
<v Speaker 1>if you have all Birds or Casper mattresses, or want

0:37:20.600 --> 0:37:23.320
<v Speaker 1>to order a razor online or underwear short shorts, what

0:37:23.480 --> 0:37:25.279
<v Speaker 1>have you. There's a zillion unicorns out there that have

0:37:25.320 --> 0:37:27.960
<v Speaker 1>built a huge brand off of being the Warby Parker

0:37:27.960 --> 0:37:30.799
<v Speaker 1>of X. And the big question for Warby Parker, which

0:37:30.840 --> 0:37:33.960
<v Speaker 1>has a billion dollar plus valuation itself, was do they

0:37:33.960 --> 0:37:36.480
<v Speaker 1>want to become a platform, a retail platform and sort

0:37:36.480 --> 0:37:40.040
<v Speaker 1>of instead of just selling glasses like the ones I'm wearing,

0:37:40.080 --> 0:37:42.120
<v Speaker 1>do they want to launch into all these other verticals

0:37:42.200 --> 0:37:44.080
<v Speaker 1>or double down on vision care. I'm gonna make you

0:37:44.120 --> 0:37:45.839
<v Speaker 1>take a step back. I'm gonna assume we all know

0:37:45.880 --> 0:37:48.120
<v Speaker 1>what this company is, but just remind us about what

0:37:48.160 --> 0:37:50.279
<v Speaker 1>they do because they really have upended the way you

0:37:50.320 --> 0:37:52.359
<v Speaker 1>sell things totally. I mean, just a few years ago

0:37:52.400 --> 0:37:54.799
<v Speaker 1>we were talking about the retail apocalypse, and in many

0:37:54.840 --> 0:37:57.520
<v Speaker 1>ways we're still talking about. This is the one store

0:37:57.960 --> 0:38:00.719
<v Speaker 1>company that sort of bucked that trend. They back in

0:38:01.680 --> 0:38:04.279
<v Speaker 1>Neil Blumenthal and Dave lle Boa came up with this

0:38:04.320 --> 0:38:07.719
<v Speaker 1>idea to disrupt Lexotica, which was this massive conglomerate in

0:38:07.760 --> 0:38:10.480
<v Speaker 1>the eyewear space that was sort of a monopoly. A

0:38:10.480 --> 0:38:13.160
<v Speaker 1>lot of analysts think when it comes to distributional licensing

0:38:13.640 --> 0:38:17.920
<v Speaker 1>everything rayband, sunglass, high pro vision, what have you. And

0:38:17.960 --> 0:38:20.879
<v Speaker 1>they often marked up their frames massive rates. I mean,

0:38:20.920 --> 0:38:23.080
<v Speaker 1>just if you you buy ray bands for a couple

0:38:23.200 --> 0:38:26.160
<v Speaker 1>hundred dollars, they're they're pretty expensive. With Warby Parker, they

0:38:26.200 --> 0:38:28.680
<v Speaker 1>had one low price point of ninety five dollars. Uh.

0:38:28.680 --> 0:38:31.640
<v Speaker 1>It was just very straight forward direct consuper marketing. So

0:38:31.680 --> 0:38:35.600
<v Speaker 1>they sold online then eventually moved on offline into physical

0:38:35.640 --> 0:38:38.120
<v Speaker 1>retail and they're they've they've really become known for as

0:38:38.120 --> 0:38:40.560
<v Speaker 1>this sort of bespoke brand that has this end to

0:38:40.640 --> 0:38:43.200
<v Speaker 1>end customer experience that's that's very seamless, and you've seen

0:38:43.200 --> 0:38:45.959
<v Speaker 1>a lot of copycats in that trend well, and it

0:38:46.080 --> 0:38:49.360
<v Speaker 1>is this sort of threading of the needle as it

0:38:49.440 --> 0:38:52.960
<v Speaker 1>were getting toward where it feels like we are especially

0:38:53.360 --> 0:38:56.640
<v Speaker 1>high end consumers who expect high touch retail, but also

0:38:56.680 --> 0:38:59.400
<v Speaker 1>the convenience that you get from online. I mean the

0:38:59.480 --> 0:39:02.840
<v Speaker 1>process of warby Parker, it's pretty great. It's pretty I

0:39:02.880 --> 0:39:05.120
<v Speaker 1>mean what they became known for was this at home

0:39:05.160 --> 0:39:07.000
<v Speaker 1>try and experience. If you've ever gone to a store

0:39:07.000 --> 0:39:08.600
<v Speaker 1>and you look in front of that little mirror, you know,

0:39:08.640 --> 0:39:11.239
<v Speaker 1>it's self conscious, You feel a little awkward doing that.

0:39:11.400 --> 0:39:13.239
<v Speaker 1>They send you five pairs in the mail, you get

0:39:13.239 --> 0:39:15.640
<v Speaker 1>to try them on for free, then send them back,

0:39:15.640 --> 0:39:17.200
<v Speaker 1>and they send the one that you pick once you

0:39:17.200 --> 0:39:19.440
<v Speaker 1>pay for it. It's a very seamless experience. And if

0:39:19.480 --> 0:39:21.560
<v Speaker 1>you've been to the stores, especially around in York, they're beautiful,

0:39:21.560 --> 0:39:23.880
<v Speaker 1>they're gorgeous. They're very seamless, and it doesn't feel like

0:39:23.920 --> 0:39:27.080
<v Speaker 1>a stodgy optometry office. If you've ever had that experience

0:39:27.120 --> 0:39:29.680
<v Speaker 1>of being up sold by your your doctor and you

0:39:29.880 --> 0:39:34.080
<v Speaker 1>really went right there too. One of the tensions of

0:39:34.160 --> 0:39:37.520
<v Speaker 1>this story, which is okay, selling a razor online not

0:39:37.600 --> 0:39:41.759
<v Speaker 1>that complicated, Selling socks online not that complicated, But when

0:39:41.800 --> 0:39:44.600
<v Speaker 1>it comes to your eyes, it is a little more complicated.

0:39:44.600 --> 0:39:47.640
<v Speaker 1>There's a whole sort of established way that people do this.

0:39:47.800 --> 0:39:50.319
<v Speaker 1>Let me screw up. You can really scrap somebody's eye. Really. Yeah.

0:39:50.320 --> 0:39:52.919
<v Speaker 1>There can be infections, there can be eye disease um.

0:39:53.600 --> 0:39:55.680
<v Speaker 1>So that's a big thing. It's a much harder category

0:39:55.719 --> 0:39:57.440
<v Speaker 1>to get into, but they think it's a build an

0:39:57.440 --> 0:40:00.840
<v Speaker 1>eleven billion dollar more contacts contacts category and eye exams.

0:40:00.840 --> 0:40:02.120
<v Speaker 1>That's one of the big things that they have to

0:40:02.120 --> 0:40:05.279
<v Speaker 1>push into because although they've done prescription eyeglasses for a while,

0:40:05.719 --> 0:40:08.160
<v Speaker 1>for for many years, putting something on a piece of plastic,

0:40:08.200 --> 0:40:09.759
<v Speaker 1>a piece of silicon on the end of your eye,

0:40:09.960 --> 0:40:12.359
<v Speaker 1>obviously is a little bit more dangerous, especially when you're

0:40:12.400 --> 0:40:15.680
<v Speaker 1>ordering these things online. Uh. They're also part of a

0:40:15.719 --> 0:40:18.880
<v Speaker 1>big category that Luxotica also owns, which is, you know,

0:40:18.920 --> 0:40:21.879
<v Speaker 1>they they have people that prescribe the contacts. They own

0:40:22.000 --> 0:40:24.880
<v Speaker 1>i med, which is the second largest vision insurer in

0:40:24.880 --> 0:40:27.319
<v Speaker 1>the company, and they've really locked Warby Parker out of

0:40:27.320 --> 0:40:30.600
<v Speaker 1>that market. You can't buy your glasses in network through

0:40:30.719 --> 0:40:33.080
<v Speaker 1>vision insurance, and so they basically said, you know, we're

0:40:33.080 --> 0:40:34.960
<v Speaker 1>going to do this on our own instead of just glasses,

0:40:34.960 --> 0:40:37.799
<v Speaker 1>We're also going to offer UM contacts and do the

0:40:37.840 --> 0:40:40.719
<v Speaker 1>eye exams. They're tripling the number of optometrips they have

0:40:40.760 --> 0:40:42.960
<v Speaker 1>on staff who are going to basically help you with

0:40:43.000 --> 0:40:45.720
<v Speaker 1>your insurance and then hopefully you know, sell you contacts

0:40:45.719 --> 0:40:48.080
<v Speaker 1>and Warby Parker glasses downstairs one of the things you

0:40:48.080 --> 0:40:50.319
<v Speaker 1>get into though Austin. So here they are like looking

0:40:50.320 --> 0:40:52.479
<v Speaker 1>to go from glasses now to contact kind of build

0:40:52.520 --> 0:40:55.719
<v Speaker 1>out the vertical if you want, if you want UM.

0:40:55.760 --> 0:40:58.960
<v Speaker 1>But what's interesting is is, you know, I think the

0:40:59.040 --> 0:41:01.239
<v Speaker 1>question is are they spending too late? Like, are they

0:41:01.400 --> 0:41:03.480
<v Speaker 1>you know here they created this model and now that

0:41:03.480 --> 0:41:05.799
<v Speaker 1>they're express spreading out, did they just wait too long

0:41:05.840 --> 0:41:08.200
<v Speaker 1>to do this? I think that's a fantastic question. Especially

0:41:08.239 --> 0:41:10.520
<v Speaker 1>we note in the story one of their co founders,

0:41:10.719 --> 0:41:13.200
<v Speaker 1>UM Jeff Frader, actually left in the early days to

0:41:13.280 --> 0:41:16.160
<v Speaker 1>launch another unicorn, which is Harry's another the Warry Parker

0:41:16.200 --> 0:41:18.239
<v Speaker 1>of of of shaving, which is has a one point

0:41:18.239 --> 0:41:21.560
<v Speaker 1>four billion dollar valuation I think, and then a couple

0:41:21.640 --> 0:41:24.520
<v Speaker 1>of their other executives went on to find found a way,

0:41:24.560 --> 0:41:26.560
<v Speaker 1>which is the Warby Parker of luggage, which again has

0:41:26.640 --> 0:41:29.120
<v Speaker 1>one point four billion dollar valuation. So it's a really

0:41:29.120 --> 0:41:31.319
<v Speaker 1>good question whether or not they waited too long. At

0:41:31.320 --> 0:41:33.400
<v Speaker 1>the same time, they really pitched this idea that they

0:41:33.640 --> 0:41:35.960
<v Speaker 1>don't want to chase the flash in the pan, you know,

0:41:36.120 --> 0:41:38.800
<v Speaker 1>sort of different verticals. A lot of the vcs that

0:41:38.840 --> 0:41:40.719
<v Speaker 1>they were talking with in the early days said, oh,

0:41:40.800 --> 0:41:42.799
<v Speaker 1>become the next shoot ass will become the next group

0:41:42.840 --> 0:41:44.800
<v Speaker 1>on and they said, you know, we're just gonna be

0:41:44.960 --> 0:41:47.120
<v Speaker 1>focused on this one thing. We do it really well,

0:41:47.360 --> 0:41:48.880
<v Speaker 1>and now we're going to expand a little bit more.

0:41:48.960 --> 0:41:50.600
<v Speaker 1>And they pitched this as sort of the anti we

0:41:50.719 --> 0:41:53.200
<v Speaker 1>work that they don't want to be this crazy, you know,

0:41:53.760 --> 0:41:56.960
<v Speaker 1>massive hundred million dollars a hundred billion dollar overnight soft

0:41:57.000 --> 0:41:59.640
<v Speaker 1>bank investment. They want to be the mature, step by step,

0:41:59.640 --> 0:42:01.400
<v Speaker 1>increm mental growth company. Well, and I feel like that

0:42:01.440 --> 0:42:03.239
<v Speaker 1>speaks to who these two guys are. You got you

0:42:03.239 --> 0:42:05.040
<v Speaker 1>get into a little bit of of kind of how

0:42:05.080 --> 0:42:07.719
<v Speaker 1>they manage this company. Their approach. They're very I mean,

0:42:07.760 --> 0:42:09.760
<v Speaker 1>if you spend time with Neil and Dave, they're very precise.

0:42:09.800 --> 0:42:12.720
<v Speaker 1>They you know, there as precises the prescriptions and their glasses.

0:42:12.800 --> 0:42:15.719
<v Speaker 1>I mean, they really have this attention to detail. They're

0:42:15.760 --> 0:42:19.040
<v Speaker 1>not you know, the Adam Newman type characters that are

0:42:19.080 --> 0:42:22.000
<v Speaker 1>just going to uh, sort of brag about, you know, tomorrow,

0:42:22.000 --> 0:42:24.239
<v Speaker 1>we're gonna triple the size of this that one of

0:42:24.239 --> 0:42:26.240
<v Speaker 1>the guys said, you know, we're we're comfortable launching thirty

0:42:26.239 --> 0:42:28.759
<v Speaker 1>three stores this year, forty next year, forty five year

0:42:29.160 --> 0:42:32.239
<v Speaker 1>after that. This is not We're gonna launch stores tomorrow. Well,

0:42:32.280 --> 0:42:34.680
<v Speaker 1>and it's also interesting to think about this business, especially

0:42:34.680 --> 0:42:37.400
<v Speaker 1>this expansion into contacts and I exams and you alluded

0:42:37.440 --> 0:42:40.839
<v Speaker 1>to this earlier. Austin is the people intensive business. I mean,

0:42:40.880 --> 0:42:43.759
<v Speaker 1>there's in addition to the manufacturing they're doing. You know,

0:42:44.120 --> 0:42:47.040
<v Speaker 1>these are big jobs, a lot of jobs in a

0:42:47.400 --> 0:42:50.160
<v Speaker 1>lot of ways, and high touch. It's it's not you

0:42:50.239 --> 0:42:52.200
<v Speaker 1>know what. What they've also been pitching is it's not

0:42:52.280 --> 0:42:54.719
<v Speaker 1>just the in store experience, but all the under the

0:42:54.719 --> 0:42:57.080
<v Speaker 1>hood refinements. They have an optical lab where they do

0:42:57.080 --> 0:42:59.040
<v Speaker 1>a lot of their manufacturing and upstate New York that

0:42:59.080 --> 0:43:02.400
<v Speaker 1>has about a hundred jobs. And they're also pushing into telemedicine,

0:43:02.760 --> 0:43:05.640
<v Speaker 1>which is a massive category that we've seen other eyewear

0:43:05.640 --> 0:43:08.200
<v Speaker 1>makers move into. And that's basically the process of can

0:43:08.239 --> 0:43:10.480
<v Speaker 1>you update your prescription using just your phone in a

0:43:10.520 --> 0:43:14.520
<v Speaker 1>MacBook Essentially you can measure the distance between your laptop

0:43:14.560 --> 0:43:16.440
<v Speaker 1>and your phone, and you can check your eyesight. Doing

0:43:16.480 --> 0:43:19.680
<v Speaker 1>an eye exam at home seems risky, but that could

0:43:19.680 --> 0:43:22.120
<v Speaker 1>be the future. And if you and if they're pitching

0:43:22.160 --> 0:43:25.799
<v Speaker 1>it is not a replacement but a compliment to eye exams. UH.

0:43:25.880 --> 0:43:28.280
<v Speaker 1>Some people think it's risky. A lot of optometry community

0:43:28.560 --> 0:43:31.640
<v Speaker 1>really felt this is a bad move by the industry,

0:43:31.680 --> 0:43:34.000
<v Speaker 1>but it seems to be words headed. That's Austin Car

0:43:34.080 --> 0:43:36.640
<v Speaker 1>great dive into warby Parker, the individuals, the two co

0:43:36.719 --> 0:43:40.640
<v Speaker 1>founders behind the company. I mean, their model really impacted

0:43:40.640 --> 0:43:44.120
<v Speaker 1>the retail industry overall, UH and created so many other

0:43:44.200 --> 0:43:47.320
<v Speaker 1>companies in other business lines. But what's interesting is speaking

0:43:47.320 --> 0:43:50.160
<v Speaker 1>of business lines, whereby Parker now wants to do contacts well,

0:43:50.200 --> 0:43:54.000
<v Speaker 1>and this decision to go essentially verticals, staying with the

0:43:54.360 --> 0:43:58.280
<v Speaker 1>eyewear industry when so many people have mimicked their model

0:43:58.360 --> 0:44:01.960
<v Speaker 1>to get into all sorts of things. Claus Summer is

0:44:02.000 --> 0:44:05.160
<v Speaker 1>back with us, the president and c of Porsche Cars

0:44:05.160 --> 0:44:09.280
<v Speaker 1>Porsche Cars North America, back in New York City. Hannah Elliott,

0:44:10.080 --> 0:44:14.000
<v Speaker 1>I know I corrected myself. Listen anyway, great to have

0:44:14.040 --> 0:44:16.600
<v Speaker 1>you back this last time. You're here, we're downstairs with

0:44:16.719 --> 0:44:20.760
<v Speaker 1>a car this year. You're here for the Year Ahead event,

0:44:20.960 --> 0:44:23.719
<v Speaker 1>so let's start there. What is in store for the

0:44:23.800 --> 0:44:26.560
<v Speaker 1>year ahead in your business? Oh, it's all about the brand.

0:44:27.320 --> 0:44:30.880
<v Speaker 1>You know. In former times, actually products were building the brand,

0:44:31.040 --> 0:44:33.480
<v Speaker 1>and now you have to define your brand, your brand purpose,

0:44:33.600 --> 0:44:35.399
<v Speaker 1>and then you built the products, which is a huge

0:44:35.400 --> 0:44:37.839
<v Speaker 1>shift for us in terms of product planning and in

0:44:37.960 --> 0:44:40.640
<v Speaker 1>terms of communications. I love what you see about brand

0:44:40.680 --> 0:44:42.880
<v Speaker 1>purpose because a big theme of the Year Ahead this

0:44:42.960 --> 0:44:45.640
<v Speaker 1>year is all about sustainability and companies thinking about kind

0:44:45.640 --> 0:44:48.040
<v Speaker 1>of the broader impact that they're having on our world.

0:44:48.239 --> 0:44:51.480
<v Speaker 1>How does that obviously work into in terms of um

0:44:51.520 --> 0:44:54.600
<v Speaker 1>I think about, you know, alternatives to carbon field vehicles

0:44:54.600 --> 0:44:56.080
<v Speaker 1>and so on and so forth. Talk to us about though,

0:44:56.120 --> 0:44:58.239
<v Speaker 1>how that plays in with what you're doing. Well. When

0:44:58.280 --> 0:45:04.040
<v Speaker 1>the first phase actually a transition to better electric vehicles.

0:45:04.160 --> 0:45:07.960
<v Speaker 1>Our car sold in will have a plug so it

0:45:08.000 --> 0:45:11.720
<v Speaker 1>will have either a combustion engine or with a plug

0:45:11.719 --> 0:45:15.319
<v Speaker 1>in modules or hybrid or better electric vehicles. So that

0:45:15.360 --> 0:45:17.879
<v Speaker 1>transition is taking place as we speak. The first car

0:45:17.960 --> 0:45:20.840
<v Speaker 1>is out and about. It's the Takon, and we're pretty

0:45:20.840 --> 0:45:24.440
<v Speaker 1>happy about the reception here in the United States. I

0:45:24.480 --> 0:45:26.680
<v Speaker 1>have to say I am very excited. I just had

0:45:26.680 --> 0:45:29.960
<v Speaker 1>a chance to drive it. Congratulations on that car. I

0:45:30.000 --> 0:45:32.319
<v Speaker 1>would love to know. Why was Porsche of the right

0:45:32.360 --> 0:45:37.000
<v Speaker 1>company to bring out an electric sedan in the performance segment.

0:45:37.880 --> 0:45:40.439
<v Speaker 1>We actually had a long discussion when we started looking

0:45:40.480 --> 0:45:42.640
<v Speaker 1>at the source of business to then launch a battery

0:45:42.640 --> 0:45:45.239
<v Speaker 1>electric vehicle, whether it should be what everybody looks at,

0:45:45.280 --> 0:45:47.719
<v Speaker 1>which is SUVs, or whether we should stay closer to

0:45:47.760 --> 0:45:50.000
<v Speaker 1>our brand heritage and have a fly line that looks

0:45:50.000 --> 0:45:53.080
<v Speaker 1>more like a n or like a real sports car.

0:45:53.640 --> 0:45:55.319
<v Speaker 1>So we decided at the end of the day, let's

0:45:55.320 --> 0:45:57.680
<v Speaker 1>not look at the business potential, Let's look at the brand.

0:45:57.760 --> 0:46:00.879
<v Speaker 1>Let's look at what people associate with, what Porsche has

0:46:00.880 --> 0:46:03.600
<v Speaker 1>been known for for decades. And that's why the Taikon

0:46:03.719 --> 0:46:05.640
<v Speaker 1>is actually the right car. It's a bit bigger than

0:46:05.719 --> 0:46:08.480
<v Speaker 1>the nine eleven course, because we need battery size and

0:46:08.560 --> 0:46:13.200
<v Speaker 1>battery space in order to also fulfill our customers expectation

0:46:13.239 --> 0:46:15.760
<v Speaker 1>when it comes when it comes to a performance range,

0:46:16.719 --> 0:46:19.360
<v Speaker 1>charging speed and so on and so forth. So class.

0:46:19.360 --> 0:46:23.080
<v Speaker 1>When you think about the Porsche customer, how does he

0:46:23.239 --> 0:46:26.319
<v Speaker 1>or she feel right now about the economy, What are

0:46:26.320 --> 0:46:31.080
<v Speaker 1>they saying to you about the sort of how they're feeling,

0:46:31.120 --> 0:46:33.640
<v Speaker 1>how they're spending as they look ahead to the next

0:46:33.719 --> 0:46:36.440
<v Speaker 1>year when they come to buy a car. Well, if

0:46:36.440 --> 0:46:38.680
<v Speaker 1>you look at our figures were in good shape even

0:46:38.719 --> 0:46:41.919
<v Speaker 1>without the tai Kon, we're above previous year six point

0:46:41.960 --> 0:46:45.719
<v Speaker 1>five pc, while the market is slightly down. So I

0:46:45.760 --> 0:46:47.840
<v Speaker 1>think we've got the right strategy, the right products, the

0:46:47.960 --> 0:46:52.160
<v Speaker 1>right communications, the right sales force with our US dealers,

0:46:52.200 --> 0:46:55.520
<v Speaker 1>so we are confident they are confident buying into the brand.

0:46:55.560 --> 0:46:58.680
<v Speaker 1>But we're not boiling the ocean here with three cars

0:46:58.719 --> 0:47:01.759
<v Speaker 1>out of a thousand UH that are sold here in

0:47:01.760 --> 0:47:04.239
<v Speaker 1>the United States. So we probably in a spot that

0:47:04.719 --> 0:47:08.200
<v Speaker 1>we consider being fortunate. What makes sense for Porsche in

0:47:08.280 --> 0:47:13.040
<v Speaker 1>terms of luxury brand doing an electric vehicle. I think

0:47:13.080 --> 0:47:15.960
<v Speaker 1>if you have the right technology, and if you say

0:47:16.000 --> 0:47:18.640
<v Speaker 1>this car speaks Porsche, this car is d n a

0:47:18.800 --> 0:47:20.880
<v Speaker 1>Porsche and the right technology is there. Now we have

0:47:20.920 --> 0:47:23.560
<v Speaker 1>an ache involved system with the first manufacturer applying that

0:47:23.640 --> 0:47:26.359
<v Speaker 1>to a car. We have everything we know about the

0:47:26.440 --> 0:47:29.640
<v Speaker 1>chassis and the drive train embedded in the car, and

0:47:30.360 --> 0:47:33.319
<v Speaker 1>now you drove it, it behaves like a true sports car.

0:47:33.520 --> 0:47:36.400
<v Speaker 1>Thumbs up, Thank you for that. So it's it's the

0:47:36.520 --> 0:47:40.440
<v Speaker 1>right time, um. And looking at our order intake and

0:47:40.480 --> 0:47:43.640
<v Speaker 1>we're not talking numbers. Just before you ask me, our

0:47:43.760 --> 0:47:47.920
<v Speaker 1>order intake is exceeding our expectations to to put it

0:47:47.960 --> 0:47:49.960
<v Speaker 1>that way, all right, So what worries you? Because I

0:47:49.960 --> 0:47:51.759
<v Speaker 1>do think about how many times we sit around the

0:47:51.760 --> 0:47:53.400
<v Speaker 1>table here clouds and we're talking about some of the

0:47:53.400 --> 0:47:56.319
<v Speaker 1>big macro issues, whether it's US trying to trade or

0:47:56.360 --> 0:48:00.080
<v Speaker 1>trade wars in general, or a global economic slowdown of

0:48:00.160 --> 0:48:03.360
<v Speaker 1>some sort, interest rates, interest rates, Like, what are we missing?

0:48:03.400 --> 0:48:05.440
<v Speaker 1>What is it that you guys spend a lot of

0:48:05.480 --> 0:48:08.280
<v Speaker 1>time discussing. Obviously you want to focus on your brand,

0:48:08.560 --> 0:48:11.919
<v Speaker 1>getting your message out there, getting a great vehicle out there, um.

0:48:11.920 --> 0:48:16.520
<v Speaker 1>But what else? Um? Well, for us internally, its customer experience.

0:48:16.560 --> 0:48:18.920
<v Speaker 1>But let's put that aside. If we look at macro

0:48:19.400 --> 0:48:22.279
<v Speaker 1>economics at this point of time, now, our biggest warrior,

0:48:22.320 --> 0:48:25.840
<v Speaker 1>of course, we're the tariff. The tariff discussion. That that

0:48:26.000 --> 0:48:28.759
<v Speaker 1>was something that was hanging like a black cloud above us.

0:48:29.120 --> 0:48:32.000
<v Speaker 1>Now it's not gone the cloud, but it has lightened

0:48:32.080 --> 0:48:35.759
<v Speaker 1>up a bit. Very recent reports show that I think

0:48:35.760 --> 0:48:39.200
<v Speaker 1>our messaging has arrived. And I'm not talking just for Porchia.

0:48:39.239 --> 0:48:41.480
<v Speaker 1>I'm also talking for our mother company BW. They have

0:48:41.560 --> 0:48:45.000
<v Speaker 1>just announced eight hundred million investment in Chattanooga, creating another

0:48:45.040 --> 0:48:48.160
<v Speaker 1>thousand jobs for better electric vehicles that will be produced there.

0:48:48.520 --> 0:48:51.920
<v Speaker 1>We've done our homework as car manufacturers in this wonderful country.

0:48:52.160 --> 0:48:55.560
<v Speaker 1>We've invested billions and there are many thousands of people

0:48:55.600 --> 0:49:00.120
<v Speaker 1>dependent on on those cars being produced here and and

0:49:00.200 --> 0:49:02.520
<v Speaker 1>even export it to other countries. So that's because it

0:49:02.520 --> 0:49:06.279
<v Speaker 1>makes business sense, correct, It completely makes business sense, yes, absolutely,

0:49:06.280 --> 0:49:09.240
<v Speaker 1>So you know, that's a responsibility we are very aware

0:49:09.280 --> 0:49:11.719
<v Speaker 1>of and we're living up to it. And I think

0:49:11.760 --> 0:49:16.600
<v Speaker 1>that has not arrived with the administration. UM and I

0:49:16.719 --> 0:49:20.200
<v Speaker 1>just hope that everybody stays calm and believes in free

0:49:20.200 --> 0:49:23.040
<v Speaker 1>and fair right. And that's Klaus Zelmer back with us.

0:49:23.040 --> 0:49:26.760
<v Speaker 1>He's the president and CEO of Porsche Cars North America,

0:49:26.840 --> 0:49:30.759
<v Speaker 1>along with Hannah Elliott, our car expert. Love catching up

0:49:30.760 --> 0:49:32.640
<v Speaker 1>with them. Of course, the last time he came to

0:49:32.640 --> 0:49:34.520
<v Speaker 1>see us, he brought a car. We have to sit around,

0:49:34.560 --> 0:49:36.520
<v Speaker 1>play around with a car. What's interesting too, is it

0:49:36.640 --> 0:49:40.040
<v Speaker 1>you know, it's more about electric vehicles and hybrids, but

0:49:40.120 --> 0:49:41.840
<v Speaker 1>we also talked a little bit more broadly about the

0:49:41.880 --> 0:49:44.839
<v Speaker 1>infrastructure needed to support all of this. So a great conversation.

0:49:45.600 --> 0:49:46.960
<v Speaker 1>So you love it, you hate it, And if you

0:49:47.000 --> 0:49:48.759
<v Speaker 1>live on the East Coast, you most likely have found

0:49:48.760 --> 0:49:51.279
<v Speaker 1>yourself on the northeast court of Amtrak for work or

0:49:51.320 --> 0:49:54.280
<v Speaker 1>pleasure at some point in time. But I didn't know this, Jason.

0:49:54.320 --> 0:49:56.720
<v Speaker 1>There are so many more roots and thousands of miles

0:49:56.760 --> 0:50:00.160
<v Speaker 1>more that make up the Amtrack long distance network. I'm

0:50:00.160 --> 0:50:01.600
<v Speaker 1>going to say this is my favorite story in the

0:50:01.600 --> 0:50:04.920
<v Speaker 1>magazine this week. It's such a great tale. Devin Leonard

0:50:05.000 --> 0:50:06.640
<v Speaker 1>is here with this. He wrote the story. He was

0:50:06.760 --> 0:50:09.160
<v Speaker 1>on the trains, he was with the man that was

0:50:09.239 --> 0:50:12.520
<v Speaker 1>on the charge of the whole enterprise right now, a

0:50:12.640 --> 0:50:17.279
<v Speaker 1>plane guy turned trained guy, Richard Anderson, running Amtrak. Devin

0:50:17.360 --> 0:50:19.600
<v Speaker 1>Leonard here this in New York City. So what was

0:50:19.640 --> 0:50:22.160
<v Speaker 1>the inspiration for this to begin with? I don't I

0:50:22.160 --> 0:50:24.319
<v Speaker 1>think Joel. I think Joel had the idea. But we

0:50:24.320 --> 0:50:29.160
<v Speaker 1>we knew, we meloved beloved editor, but no that we

0:50:29.320 --> 0:50:31.799
<v Speaker 1>we just knew that there's controversy, people getting upset with

0:50:31.800 --> 0:50:33.840
<v Speaker 1>this guy who was a guy from the airline industry.

0:50:34.080 --> 0:50:36.799
<v Speaker 1>And uh, it seemed as though some people in sort

0:50:36.800 --> 0:50:39.839
<v Speaker 1>of the the Amtrak ecosystem, sort of trained ecosystem, we're

0:50:39.880 --> 0:50:41.839
<v Speaker 1>sort of rejecting him, so we wanted to find out

0:50:41.840 --> 0:50:43.640
<v Speaker 1>what was going on. Well, the magazine has done stories

0:50:43.640 --> 0:50:45.640
<v Speaker 1>on the Northeast quarter, right, and the problems in the

0:50:45.640 --> 0:50:50.360
<v Speaker 1>infrastructure problems. Yeah, exactly, but and that's actually a profitable

0:50:50.400 --> 0:50:52.680
<v Speaker 1>part of the business of the Amtrak business. But you

0:50:52.760 --> 0:50:55.200
<v Speaker 1>went much more broader out into the country. Yeah. I

0:50:55.239 --> 0:50:57.960
<v Speaker 1>took the Crescent down to New Orleans. What is the Crescent.

0:50:59.280 --> 0:51:02.120
<v Speaker 1>That's a train that us daily from Penn Station and

0:51:02.160 --> 0:51:05.359
<v Speaker 1>it's uh, leaves in the afternoon. It's supposed to arrive

0:51:05.480 --> 0:51:07.319
<v Speaker 1>you know, kind of you know, in the evening in

0:51:07.400 --> 0:51:10.640
<v Speaker 1>New Orleans the next day, but it rarely arrives on time.

0:51:10.640 --> 0:51:12.279
<v Speaker 1>I don't think about three quarters of the time, only

0:51:12.280 --> 0:51:14.239
<v Speaker 1>about you know, about three quarters at the time. It's late,

0:51:14.320 --> 0:51:17.400
<v Speaker 1>often two hours late. And uh, I wrote it and

0:51:18.000 --> 0:51:20.160
<v Speaker 1>it was late. But it was kind of a wild experience,

0:51:20.200 --> 0:51:21.960
<v Speaker 1>and I talked to all kinds of interesting people and

0:51:22.000 --> 0:51:24.560
<v Speaker 1>why they took the train, and it was it was

0:51:24.640 --> 0:51:27.600
<v Speaker 1>pretty cool. And it's a microcosm in some ways because

0:51:27.640 --> 0:51:29.560
<v Speaker 1>you go through big cities, you know, you sort of

0:51:29.600 --> 0:51:31.840
<v Speaker 1>lead the Northeast corridor that Carol was talking about, and

0:51:31.840 --> 0:51:35.520
<v Speaker 1>you go all the way to New Orleans, through you know, Georgia, Alabama,

0:51:35.560 --> 0:51:40.240
<v Speaker 1>Mississippi into Louisiana, and as you say, there are different

0:51:40.239 --> 0:51:42.640
<v Speaker 1>people who have sort of different relationships with with the

0:51:42.680 --> 0:51:44.880
<v Speaker 1>am track. What did you learn? Well, I think the

0:51:44.920 --> 0:51:47.399
<v Speaker 1>biggest thing, Jason, is that you know, we all think

0:51:47.440 --> 0:51:49.240
<v Speaker 1>of I guess, I guess you just think of Amtrak,

0:51:49.320 --> 0:51:51.520
<v Speaker 1>as you know, they owned the trains, and they own

0:51:51.520 --> 0:51:53.840
<v Speaker 1>the tracks, and and you know, and the story, but

0:51:53.880 --> 0:51:57.520
<v Speaker 1>that's not that's not the reality. The reality is that

0:51:57.560 --> 0:52:00.960
<v Speaker 1>they owned most of the Northeast Corridor from Austin to

0:52:01.120 --> 0:52:03.320
<v Speaker 1>to Washington. Throughout the rest of the country, they're running

0:52:03.400 --> 0:52:06.160
<v Speaker 1>pretty much on freight railroad tracks and they have a

0:52:06.320 --> 0:52:09.200
<v Speaker 1>very sort of difficult relationship with the freight railroads and

0:52:09.280 --> 0:52:11.640
<v Speaker 1>their their freight rail is just supposed to give them preference,

0:52:12.000 --> 0:52:15.279
<v Speaker 1>pull over to the side, let Amtrak trains past. But

0:52:15.360 --> 0:52:17.080
<v Speaker 1>that's not what happens most of the time. And it

0:52:17.080 --> 0:52:18.799
<v Speaker 1>didn't happen on the crest of what I took it.

0:52:18.960 --> 0:52:22.440
<v Speaker 1>And this blew me away. And I love the the

0:52:22.560 --> 0:52:25.680
<v Speaker 1>sort of phraseology everybody talks about, like the freights right

0:52:27.320 --> 0:52:31.520
<v Speaker 1>saying this our God, that is limited to this world

0:52:31.520 --> 0:52:34.759
<v Speaker 1>they called the class ones and anyway. But yeah, so

0:52:34.880 --> 0:52:37.479
<v Speaker 1>you can really go deep on this, but you're right,

0:52:38.160 --> 0:52:42.160
<v Speaker 1>this has created a very tense relationship. And going back

0:52:42.160 --> 0:52:45.359
<v Speaker 1>to Richard Anderson who's now running Amtrack, this is the

0:52:45.360 --> 0:52:48.080
<v Speaker 1>main thing he's really got to figure out, is this relationship,

0:52:48.200 --> 0:52:52.319
<v Speaker 1>right right, right, because because I mean basically, people will

0:52:52.360 --> 0:52:54.920
<v Speaker 1>take a train that that that's on time, and you

0:52:54.960 --> 0:52:57.680
<v Speaker 1>know that's why the Northeast Corridor it's very successful. Of course,

0:52:57.680 --> 0:52:59.400
<v Speaker 1>there's a ton of people, it's very can you know,

0:52:59.480 --> 0:53:02.360
<v Speaker 1>dense test populated area. It's hard to get around on

0:53:02.400 --> 0:53:06.279
<v Speaker 1>the highways and all this stuff. But the throughout the

0:53:06.320 --> 0:53:08.400
<v Speaker 1>rest of the country, well, really these roots they go

0:53:08.480 --> 0:53:11.200
<v Speaker 1>back a hundred years. The long distance routes, the Crescent

0:53:11.280 --> 0:53:13.440
<v Speaker 1>you know, pretty much goes back a hundred years and

0:53:13.480 --> 0:53:15.960
<v Speaker 1>they were created at a time when America is a

0:53:16.120 --> 0:53:19.200
<v Speaker 1>really different place. You know, of course far fewer people.

0:53:19.239 --> 0:53:22.880
<v Speaker 1>But also say on the Crescent city like Charlotte was

0:53:22.960 --> 0:53:25.000
<v Speaker 1>kind of a you know, an afterthought, and it was

0:53:25.040 --> 0:53:27.720
<v Speaker 1>it was no big deal. The Crescent goes through there,

0:53:27.760 --> 0:53:29.040
<v Speaker 1>you know, in the middle of the night, that's the

0:53:29.080 --> 0:53:31.040
<v Speaker 1>only time you can catch you know, trade in Charlotte.

0:53:31.080 --> 0:53:33.160
<v Speaker 1>Of course today it's the headquarters of Bank of America.

0:53:33.160 --> 0:53:35.320
<v Speaker 1>It's a big, blooming city. And it's kind of ridiculous

0:53:35.400 --> 0:53:39.080
<v Speaker 1>that that. I mean, the crescent set up just end

0:53:39.080 --> 0:53:40.799
<v Speaker 1>to end. You want to leave New York and at

0:53:40.800 --> 0:53:42.839
<v Speaker 1>a reasonable time get into New Orleans at a certain

0:53:42.840 --> 0:53:46.000
<v Speaker 1>time time for dinner, of course, you know. But but

0:53:46.000 --> 0:53:48.799
<v Speaker 1>but everything else along the way is sort of you know,

0:53:48.840 --> 0:53:50.400
<v Speaker 1>I guess it's good to get into a Lanta in

0:53:50.400 --> 0:53:53.000
<v Speaker 1>the morning, maybe get into d C around around dinner time.

0:53:53.040 --> 0:53:55.440
<v Speaker 1>But everything else is just kind of like stops on

0:53:55.480 --> 0:53:58.279
<v Speaker 1>the way. And it's based largely to kind of how

0:53:58.320 --> 0:54:00.800
<v Speaker 1>we travel around America, right. We don't think twice. We

0:54:01.080 --> 0:54:03.000
<v Speaker 1>just automatically get on a plane and go somewhere if

0:54:03.000 --> 0:54:04.680
<v Speaker 1>it's a short hop. You know. You go over to

0:54:04.719 --> 0:54:06.799
<v Speaker 1>Europe and they're using trains so much more. And I

0:54:06.840 --> 0:54:09.440
<v Speaker 1>do wonder if there's a way to kind of reorient

0:54:09.960 --> 0:54:12.760
<v Speaker 1>our country so that the trains are more in demand

0:54:12.800 --> 0:54:16.160
<v Speaker 1>and they can be better systems. Carol, That's what Richard

0:54:16.200 --> 0:54:18.840
<v Speaker 1>Anderson wants to do. And you know what he wants

0:54:18.880 --> 0:54:22.560
<v Speaker 1>to do is Amtrak has a right of way. You know, well,

0:54:22.719 --> 0:54:25.239
<v Speaker 1>actually it has a right, well it is the right way,

0:54:25.280 --> 0:54:27.600
<v Speaker 1>but it is a right to operate trains on these

0:54:27.600 --> 0:54:31.040
<v Speaker 1>freight uh, these freight tracks because the railroads agreed to that.

0:54:31.600 --> 0:54:34.240
<v Speaker 1>When you know, they turned over their passenger service to Amtrak,

0:54:34.239 --> 0:54:36.040
<v Speaker 1>which is sorry, do you want to Amtrak which is

0:54:36.080 --> 0:54:38.440
<v Speaker 1>losing money in two thousand and seventy one. So he

0:54:38.480 --> 0:54:41.760
<v Speaker 1>wants to do is instead of running trains that basically

0:54:41.800 --> 0:54:43.680
<v Speaker 1>you know, go these long distances that would be much

0:54:43.680 --> 0:54:46.200
<v Speaker 1>easier to fly and cheaper at this point, he wants

0:54:46.239 --> 0:54:49.080
<v Speaker 1>to segment the routes. So so for instance, they'll be

0:54:49.080 --> 0:54:52.279
<v Speaker 1>more trains in between Atlanta and Charlotte, you know, these

0:54:52.320 --> 0:54:55.160
<v Speaker 1>these sort of urban centers that needs service and or

0:54:55.200 --> 0:54:57.520
<v Speaker 1>you know, or you know at Atlanta birminghammers you know,

0:54:57.560 --> 0:55:00.840
<v Speaker 1>or something like that. These look these corridors and because

0:55:01.000 --> 0:55:03.719
<v Speaker 1>the roots aren't as long, there won't be as many

0:55:03.800 --> 0:55:06.400
<v Speaker 1>opportunities for delay and also hopefully but but for that

0:55:06.440 --> 0:55:08.880
<v Speaker 1>to work, you have to work something when the freight railroads,

0:55:09.200 --> 0:55:11.280
<v Speaker 1>so not delaying the trains, but if these shorter routes,

0:55:11.680 --> 0:55:14.919
<v Speaker 1>routes between cities that that are much bigger than they

0:55:14.960 --> 0:55:17.040
<v Speaker 1>were in nineteen seventy, let alone a hundred years ago

0:55:17.040 --> 0:55:19.600
<v Speaker 1>and these roots were created that that's his vision. It's

0:55:19.600 --> 0:55:22.400
<v Speaker 1>a really interesting idea. Yeah. Well, and it does speak

0:55:22.400 --> 0:55:25.680
<v Speaker 1>to something that is building maybe quietly right now, which

0:55:25.760 --> 0:55:30.319
<v Speaker 1>is questions around sustainability and climate and there have been

0:55:30.360 --> 0:55:32.799
<v Speaker 1>footprinted all these different things and the way that we

0:55:32.840 --> 0:55:37.279
<v Speaker 1>move around lesson cars and maybe lesson planes, which takes

0:55:37.320 --> 0:55:40.239
<v Speaker 1>this back to Richard Anderson in many ways, very successful

0:55:40.400 --> 0:55:43.399
<v Speaker 1>at Delta. Anyone who flew Delta during his tenure knows

0:55:43.440 --> 0:55:47.640
<v Speaker 1>who he is because he was the Richard Anderson Delta

0:55:47.960 --> 0:55:51.360
<v Speaker 1>you know, he would pop up on the screen campion. Yeah,

0:55:51.400 --> 0:55:55.120
<v Speaker 1>but you know he was a guy who came in

0:55:56.000 --> 0:56:00.120
<v Speaker 1>the airline had gone bankrupt. He engineers the merger with

0:56:00.360 --> 0:56:05.000
<v Speaker 1>Northwest and really puts Delta on a path where it

0:56:05.080 --> 0:56:08.400
<v Speaker 1>is now to be a top airline. But he didn't

0:56:08.400 --> 0:56:10.319
<v Speaker 1>make a lot of friends doing that. He's not making

0:56:10.320 --> 0:56:12.960
<v Speaker 1>a lot of friends doing this. Well, No, that's the thing.

0:56:13.040 --> 0:56:15.040
<v Speaker 1>I mean. The unions are upset with them because of

0:56:15.040 --> 0:56:18.200
<v Speaker 1>his cost cutting. And then you have these senators from

0:56:18.239 --> 0:56:21.359
<v Speaker 1>the rural parts of the country and they're they're worried about, oh,

0:56:21.400 --> 0:56:24.319
<v Speaker 1>if you know, changed the long distance routes there, you know,

0:56:24.400 --> 0:56:27.000
<v Speaker 1>their constituents are going to you know, lose service, you know,

0:56:27.080 --> 0:56:28.719
<v Speaker 1>you know, as paltry as it is. And these sort

0:56:28.760 --> 0:56:30.880
<v Speaker 1>of little stations, I don't want to send them to nowhere,

0:56:31.120 --> 0:56:32.920
<v Speaker 1>but they're not they're not not in big cities, but

0:56:33.000 --> 0:56:34.959
<v Speaker 1>you know, they're very important to a small group of people,

0:56:35.000 --> 0:56:37.520
<v Speaker 1>and that makes them very important to these senators. And

0:56:37.560 --> 0:56:40.520
<v Speaker 1>on top of that, you have people just love trains,

0:56:41.040 --> 0:56:43.360
<v Speaker 1>and that was really interesting to kind of talk to

0:56:43.400 --> 0:56:46.440
<v Speaker 1>some of those folks. But they feel really strongly about

0:56:46.760 --> 0:56:49.040
<v Speaker 1>how Amtrak should be run and they don't want to

0:56:49.040 --> 0:56:52.280
<v Speaker 1>see things changed. And some of the things that Anderson

0:56:52.360 --> 0:56:55.400
<v Speaker 1>is doing, like changing the service in the dining cars,

0:56:55.480 --> 0:56:59.280
<v Speaker 1>and you know even you know, suggested substante bus service

0:56:59.280 --> 0:57:01.920
<v Speaker 1>on part of the south West Chief that's people just

0:57:02.040 --> 0:57:04.279
<v Speaker 1>go berserk over that, right. Well, and it's interesting, and

0:57:04.280 --> 0:57:06.279
<v Speaker 1>I do wonder about the financials. Right, it's still getting

0:57:06.280 --> 0:57:09.480
<v Speaker 1>what two billion dollars and subsidies from the US government. Right,

0:57:09.960 --> 0:57:12.480
<v Speaker 1>it's still operating at a loss, and I do wonder

0:57:12.560 --> 0:57:16.000
<v Speaker 1>what the financial viability of this is going forward. Well,

0:57:16.160 --> 0:57:19.840
<v Speaker 1>he's got a plan for that too. Better no, no,

0:57:19.920 --> 0:57:24.320
<v Speaker 1>but but his his plan is let's get amtrack. You know,

0:57:24.880 --> 0:57:27.520
<v Speaker 1>profitable or at least break even on an operating basis.

0:57:27.560 --> 0:57:30.440
<v Speaker 1>And he's gotten it better, right Yeah, well, yeah, yeah,

0:57:30.520 --> 0:57:33.160
<v Speaker 1>he's I guess the the adjusted operating loss this year

0:57:33.280 --> 0:57:35.720
<v Speaker 1>was was thirty million dollars. That's way down even last

0:57:35.800 --> 0:57:38.600
<v Speaker 1>year it was a hundred and seventy one million. So

0:57:39.040 --> 0:57:42.080
<v Speaker 1>he's on track to break even next year. And you know, fisical.

0:57:43.160 --> 0:57:45.120
<v Speaker 1>What he wants to do is then is take the

0:57:45.160 --> 0:57:46.960
<v Speaker 1>money that they get every year from Congress and use

0:57:47.040 --> 0:57:49.000
<v Speaker 1>that to fix up the system, which needs a lot

0:57:49.040 --> 0:57:52.280
<v Speaker 1>of work. They're already getting new trains and doing things

0:57:52.320 --> 0:57:55.320
<v Speaker 1>like that, but the ideas, the idea is to show

0:57:55.520 --> 0:57:59.840
<v Speaker 1>Congress and look, we can run amtrack, you know, efficiently

0:58:00.040 --> 0:58:03.240
<v Speaker 1>and probably and probably profitably. Excuse me, So, now let's

0:58:03.280 --> 0:58:05.880
<v Speaker 1>do something about addressing the bigger problems. That includes the

0:58:05.920 --> 0:58:09.520
<v Speaker 1>Northeast Corridor, which needs forty one billion dollars in you know,

0:58:09.680 --> 0:58:13.240
<v Speaker 1>in sort of infrastructure repairs to because the systems crumbling

0:58:13.280 --> 0:58:16.000
<v Speaker 1>at Penn Station one billion dollars. Yeah no, but it's

0:58:16.080 --> 0:58:18.080
<v Speaker 1>kind of interesting, and I do wonder whether or not

0:58:18.120 --> 0:58:21.160
<v Speaker 1>he can make this work ultimately. Well, that's the thing.

0:58:21.440 --> 0:58:24.120
<v Speaker 1>It's the typical problem when you bring in somebody from

0:58:24.120 --> 0:58:29.040
<v Speaker 1>the business world into a government agency. This is something

0:58:29.080 --> 0:58:31.919
<v Speaker 1>that's happened at the Postal Service over the years too.

0:58:31.960 --> 0:58:34.560
<v Speaker 1>But people say, this thing needs to be run like

0:58:34.640 --> 0:58:37.760
<v Speaker 1>a business, and let's let's get somebody, you know, some

0:58:37.800 --> 0:58:40.880
<v Speaker 1>successful corporate executives. So they bring them in. But these

0:58:40.920 --> 0:58:44.800
<v Speaker 1>government agencies are not businesses. There's all sorts of red

0:58:44.840 --> 0:58:50.080
<v Speaker 1>tape and constraints and all these different constituencies. Yeah, the

0:58:50.160 --> 0:58:54.800
<v Speaker 1>government corporation is yeah, yeah, yeah. So the things he

0:58:54.840 --> 0:58:58.760
<v Speaker 1>could do a delta and you know, you know, and

0:58:59.360 --> 0:59:02.439
<v Speaker 1>despite the fact that they upset people, he could do them,

0:59:03.200 --> 0:59:05.200
<v Speaker 1>you know, and if he showed that they worked, you know,

0:59:05.240 --> 0:59:08.320
<v Speaker 1>people ultimately accepted them. But here it's a much more

0:59:08.520 --> 0:59:11.320
<v Speaker 1>complicated thing because I mean, you know, as he said

0:59:12.200 --> 0:59:14.760
<v Speaker 1>testifying on the hill to you know, people who were

0:59:14.840 --> 0:59:17.400
<v Speaker 1>upset with him in the senators like, look, you're my boss,

0:59:17.600 --> 0:59:20.680
<v Speaker 1>you know so, But whatever the term is, having all

0:59:20.720 --> 0:59:23.880
<v Speaker 1>those bosses, that's not something that you know, I Gotic

0:59:23.920 --> 0:59:26.680
<v Speaker 1>Bridger danatation has used to. So I think he's trying

0:59:26.840 --> 0:59:29.240
<v Speaker 1>trying to do his best. We'll see, we'll we'll we'll

0:59:29.240 --> 0:59:30.720
<v Speaker 1>see if it if it works. But this is the

0:59:30.760 --> 0:59:33.560
<v Speaker 1>first time these are I think that's the first time

0:59:33.560 --> 0:59:35.840
<v Speaker 1>Amtract has had, you know, these sort of new ideas

0:59:35.840 --> 0:59:40.000
<v Speaker 1>and innovation. You know. Ever, you know it's certainly not

0:59:40.000 --> 0:59:42.440
<v Speaker 1>not not not in decades, and it's a really important

0:59:42.480 --> 0:59:46.280
<v Speaker 1>system and it needs to be changed, and you know

0:59:46.320 --> 0:59:48.640
<v Speaker 1>it's about time somebody was you know, some fresh ideas

0:59:48.680 --> 0:59:50.919
<v Speaker 1>was in there. That's Devin Leonard And I always loved

0:59:50.960 --> 0:59:53.400
<v Speaker 1>Jason when he does a story because he actually took

0:59:53.400 --> 0:59:56.280
<v Speaker 1>a train ride to get a feel of what it's like.

0:59:56.480 --> 0:59:59.840
<v Speaker 1>He got to see the delays upfront and personal, but

1:00:00.000 --> 1:00:03.920
<v Speaker 1>also talked to individuals why they choose trains over planes,

1:00:04.160 --> 1:00:06.560
<v Speaker 1>and uh, it just tells you about some of the

1:00:06.600 --> 1:00:09.480
<v Speaker 1>successes and some of the failures that is Amtrak. It's

1:00:09.480 --> 1:00:11.720
<v Speaker 1>a great story and certainly worth reading at a time

1:00:11.760 --> 1:00:15.040
<v Speaker 1>when everybody's traveling around the country. And that wraps up

1:00:15.040 --> 1:00:18.040
<v Speaker 1>Bloomberg Business Week's Weekend podcast. Thanks so much for joining us.

1:00:18.040 --> 1:00:20.080
<v Speaker 1>I'm Jason Kelly and I'm Carol Masster. Be sure to

1:00:20.160 --> 1:00:22.880
<v Speaker 1>tune into Bloomberg Business Week Radio Live Monday through Friday

1:00:22.880 --> 1:00:25.200
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1:00:34.840 --> 1:00:37.360
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<v Speaker 1>Bloomberg