1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners alike. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,520 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation Live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,960 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:32,720 Speaker 1: honest answers and practical advice. Looking for more, visit car 10 00:00:32,800 --> 00:00:36,360 Speaker 1: doctorshow dot com for past episodes, repair tips, and Ron's 11 00:00:36,440 --> 00:00:39,000 Speaker 1: latest insights, and be sure to subscribe to the Car 12 00:00:39,080 --> 00:00:43,240 Speaker 1: Doctor YouTube channel for exclusive videos, real repair footage and more. 13 00:00:44,040 --> 00:00:47,479 Speaker 1: Now start your enginies. The Car Doctor is into garage 14 00:00:47,560 --> 00:00:49,000 Speaker 1: and ready to take your call. 15 00:00:50,159 --> 00:00:54,960 Speaker 2: Sixteen thousand dollars you know that's the estimate sitting on 16 00:00:55,000 --> 00:00:58,320 Speaker 2: my desk this week for a twenty twenty one Shiitvy 17 00:00:58,760 --> 00:01:01,280 Speaker 2: Tahoe with just the aout one hundred five thousand miles 18 00:01:01,280 --> 00:01:04,840 Speaker 2: on it. Ten speed automatic transmission had failed, and it 19 00:01:04,880 --> 00:01:08,720 Speaker 2: was a nice truck, family owned, clean, well maintained and 20 00:01:08,760 --> 00:01:13,559 Speaker 2: Now the owner is my customer standing at the counter 21 00:01:14,360 --> 00:01:16,840 Speaker 2: with two repair estimates, and one of them was sixteen 22 00:01:16,959 --> 00:01:19,040 Speaker 2: thousand dollars. And I said to him, I said, this 23 00:01:19,080 --> 00:01:21,839 Speaker 2: sounds more like home remodeling than it does auto repair. 24 00:01:22,880 --> 00:01:26,360 Speaker 2: I just had to say it three times, sixteen thousand dollars. 25 00:01:26,600 --> 00:01:28,959 Speaker 2: I think that's what I paid for one of my 26 00:01:29,120 --> 00:01:32,640 Speaker 2: kids to go to college for a semester. Now, you know, 27 00:01:32,720 --> 00:01:34,560 Speaker 2: before you start thinking, hey, this is just another story 28 00:01:34,600 --> 00:01:37,559 Speaker 2: about expensive orto repair, you know, let me add the twist, 29 00:01:37,640 --> 00:01:39,400 Speaker 2: all right, because this is what really got my attention. 30 00:01:39,840 --> 00:01:42,200 Speaker 2: The customer had come to us after visiting two different 31 00:01:42,240 --> 00:01:46,200 Speaker 2: Chevrolet dealers looking for answers, not one dealer too, And 32 00:01:46,240 --> 00:01:48,720 Speaker 2: by the time they got to my shop, it really 33 00:01:48,760 --> 00:01:52,080 Speaker 2: wasn't about the transmission anymore. It was really about trust. 34 00:01:52,120 --> 00:01:55,080 Speaker 2: It was about it was about fear, and it was 35 00:01:55,120 --> 00:01:59,680 Speaker 2: about trying to make the least or best wrong financial 36 00:01:59,680 --> 00:02:03,200 Speaker 2: decison impossible. You know, which way do you go? Because 37 00:02:03,840 --> 00:02:09,240 Speaker 2: one transmission repair was quote was sixteen thousand dollars and 38 00:02:09,320 --> 00:02:13,359 Speaker 2: the other one was eight. You know, I really understand 39 00:02:13,400 --> 00:02:15,840 Speaker 2: what it's like to be a consumer today. I'm a consumer. 40 00:02:16,120 --> 00:02:18,360 Speaker 2: I don't buy auder repair, but I buy everything else. 41 00:02:19,520 --> 00:02:22,080 Speaker 2: You know, you buy a vehicle that, in this case, 42 00:02:22,160 --> 00:02:25,639 Speaker 2: this twenty one Tahoe new was about eighty three thousand dollars, 43 00:02:25,680 --> 00:02:29,480 Speaker 2: just eighty three thousand dollars. You say, I'm just you know, 44 00:02:29,919 --> 00:02:32,320 Speaker 2: you feel like Jack Benny. Spending money leaves a bad 45 00:02:32,360 --> 00:02:34,880 Speaker 2: taste in your mouth. You know, you do all the 46 00:02:34,960 --> 00:02:37,360 Speaker 2: right things. You maintain it, you do the oil changes, 47 00:02:37,440 --> 00:02:39,720 Speaker 2: you take care of it, You try to take care 48 00:02:39,760 --> 00:02:42,640 Speaker 2: of it. You follow all the manufacturers recommended services, and 49 00:02:42,680 --> 00:02:46,240 Speaker 2: then some and then just past one hundred and five 50 00:02:46,280 --> 00:02:48,919 Speaker 2: thousand mile marks. So it's out of warranty, it's out 51 00:02:48,960 --> 00:02:53,320 Speaker 2: of the extended warranty. It's out of warranty altogether. The transpukes, 52 00:02:53,320 --> 00:02:56,760 Speaker 2: and you're hearing these numbers like eight, ten, twelve, sixteen 53 00:02:56,919 --> 00:02:59,640 Speaker 2: thousand dollars. You know, at some point, I think the 54 00:02:59,680 --> 00:03:04,280 Speaker 2: average person stops hearing reasons why and technical information and 55 00:03:04,320 --> 00:03:06,760 Speaker 2: they just begin to panic. And I get it, and 56 00:03:06,800 --> 00:03:11,679 Speaker 2: I mean, that's what happened here. The first dealer recommended 57 00:03:11,760 --> 00:03:15,320 Speaker 2: complete replacement of the transmission assembly, just a brand new assembly, 58 00:03:15,520 --> 00:03:17,919 Speaker 2: and rightfully so. GMS had more than their fair share 59 00:03:17,960 --> 00:03:21,880 Speaker 2: of problems the GM ten speed transmission, just as a 60 00:03:22,040 --> 00:03:25,760 Speaker 2: point of context. And note the GM ten speed and 61 00:03:25,800 --> 00:03:27,440 Speaker 2: the four to ten speed all seem to have come 62 00:03:27,480 --> 00:03:31,079 Speaker 2: from the same place. They're once patterned after the other. 63 00:03:31,760 --> 00:03:33,679 Speaker 2: And the four to ten speed problems they're having in 64 00:03:33,720 --> 00:03:36,640 Speaker 2: the pickup trucks and their trucks is no secret. Well, 65 00:03:36,680 --> 00:03:40,400 Speaker 2: the GM ten speed is right behind it. The first 66 00:03:40,440 --> 00:03:43,839 Speaker 2: dealer sixteen thousand dollars change everything, and by the time 67 00:03:43,880 --> 00:03:49,320 Speaker 2: he added up labor, programming fluid labor, I said labor twice. 68 00:03:49,320 --> 00:03:51,080 Speaker 2: Maybe it's because it seems like it's a lot of labor. 69 00:03:51,720 --> 00:03:54,720 Speaker 2: It was sixteen grand. The second dealer took a slightly 70 00:03:54,800 --> 00:04:00,800 Speaker 2: different angle. Repair portions of the transmission, replace fail components, 71 00:04:01,480 --> 00:04:03,880 Speaker 2: put a couple of updated GM parts, and it things 72 00:04:03,920 --> 00:04:07,240 Speaker 2: that you know, reliability improvements that have come out over time. 73 00:04:07,520 --> 00:04:11,640 Speaker 2: The problem areas quote unquote and that estimates eight thousand. 74 00:04:12,520 --> 00:04:16,920 Speaker 2: Still painful, right, but it's half the price. And now 75 00:04:16,920 --> 00:04:20,159 Speaker 2: the customer is completely confused, and they're standing in front 76 00:04:20,200 --> 00:04:24,040 Speaker 2: of me asking the million dollar question, wwrd ron, what 77 00:04:24,040 --> 00:04:24,520 Speaker 2: would you do? 78 00:04:26,839 --> 00:04:27,039 Speaker 3: You know? 79 00:04:27,080 --> 00:04:30,080 Speaker 2: It's interesting and I say this because you and I 80 00:04:30,160 --> 00:04:32,279 Speaker 2: get together and we talk about this stuff all the time, 81 00:04:33,200 --> 00:04:36,200 Speaker 2: and I can share it with you. The older I 82 00:04:36,240 --> 00:04:39,960 Speaker 2: get in this business, the less people come in asking 83 00:04:40,000 --> 00:04:42,719 Speaker 2: for repairs, more of them come in asking for guidance. 84 00:04:43,440 --> 00:04:47,839 Speaker 2: And I've realized they're not just buying parts anymore. They're 85 00:04:47,880 --> 00:04:50,960 Speaker 2: not buying repairs. What you guys are doing when you 86 00:04:51,000 --> 00:04:56,040 Speaker 2: get your vehicle serviced or repaired or maintained, however you 87 00:04:56,080 --> 00:04:59,440 Speaker 2: want to talk about it, you're not buying parts. You're 88 00:04:59,480 --> 00:05:06,839 Speaker 2: buying you're buying interpretation. To a large degree, you're buying experience, 89 00:05:07,680 --> 00:05:12,279 Speaker 2: all right, Because this particular trans, the GM tense Speed Automatic, 90 00:05:12,400 --> 00:05:14,719 Speaker 2: is all over the internet. My gosh, you could swing 91 00:05:14,760 --> 00:05:16,400 Speaker 2: a dead cat, and I don't mean to offend my 92 00:05:16,440 --> 00:05:20,960 Speaker 2: cat owners with complaints and concerns and harp shifting and 93 00:05:21,040 --> 00:05:24,680 Speaker 2: valve body failures and torque converter issues and all sorts 94 00:05:24,760 --> 00:05:26,440 Speaker 2: of things that make you go, oh my god, this 95 00:05:26,440 --> 00:05:30,400 Speaker 2: thing's a piece of junk. There are forums, there are videos, 96 00:05:30,480 --> 00:05:33,359 Speaker 2: there's lawsuits. I just saw a lawsuit conversation out in 97 00:05:33,400 --> 00:05:37,640 Speaker 2: California that's being discussed about suing GM class action lawsuit 98 00:05:38,040 --> 00:05:41,480 Speaker 2: over the ten speed trans The list of technical bulletins 99 00:05:41,480 --> 00:05:45,440 Speaker 2: for the GM tense Speed it's like reading war and peace. 100 00:05:45,480 --> 00:05:47,679 Speaker 2: There's that many of them. It just goes on forever. 101 00:05:48,400 --> 00:05:53,240 Speaker 2: There's updates, there's revis you name it, brother, it's garbage. 102 00:05:53,839 --> 00:05:57,680 Speaker 2: But you know, let me be fair, all right, the 103 00:05:57,760 --> 00:06:01,440 Speaker 2: Internet tends to make every problem look like apocalypse. All right. 104 00:06:01,440 --> 00:06:04,240 Speaker 2: There's millions of these transmissions out there, and a lot 105 00:06:04,240 --> 00:06:08,760 Speaker 2: of them operate perfectly fine. But the failures when they occur, 106 00:06:09,600 --> 00:06:12,880 Speaker 2: and repair shops know the pattern. Transmission shops know the pattern, 107 00:06:13,520 --> 00:06:16,000 Speaker 2: and by now you the consumer, you guys definitely know 108 00:06:16,040 --> 00:06:21,080 Speaker 2: the pattern. When the transmissions fail, it's expensive. It's like, 109 00:06:21,160 --> 00:06:24,680 Speaker 2: holy shmoley, when did this become the price of this 110 00:06:24,720 --> 00:06:26,640 Speaker 2: sound like my father, but when this become the price 111 00:06:26,640 --> 00:06:31,880 Speaker 2: of my first house? Not really, but close. Some people 112 00:06:32,000 --> 00:06:35,719 Speaker 2: think there's going to be a recall, which there will 113 00:06:35,760 --> 00:06:38,360 Speaker 2: be probably ten years after the last ones off the road, 114 00:06:38,440 --> 00:06:40,839 Speaker 2: so the GM has to pay less or there'll be 115 00:06:40,839 --> 00:06:42,960 Speaker 2: some kind of legal action tied to these units. But 116 00:06:43,040 --> 00:06:47,640 Speaker 2: right now, there's no blanket coverage, there's no warranty extension, 117 00:06:47,640 --> 00:06:51,200 Speaker 2: there's no magic, there's no free pass. And this particular case, 118 00:06:51,279 --> 00:06:55,800 Speaker 2: this Tahoe transmission failure, this belongs to the owner. Hey, 119 00:06:55,839 --> 00:06:57,599 Speaker 2: it's your truck. You bought it, you drove it, you 120 00:06:57,680 --> 00:07:01,680 Speaker 2: broke it. You fix it. And this is where today's 121 00:07:01,680 --> 00:07:06,280 Speaker 2: show really starts, because the biggest change in the automotive 122 00:07:06,279 --> 00:07:10,280 Speaker 2: world right now isn't technology. It isn't the price of 123 00:07:10,360 --> 00:07:15,560 Speaker 2: vehicles keeps climbing at a stratospheric rate. The rate of 124 00:07:15,640 --> 00:07:20,680 Speaker 2: climb is huge, And I think the biggest change in 125 00:07:20,720 --> 00:07:24,920 Speaker 2: the automotive world is the psychology of ownership. You know, 126 00:07:25,040 --> 00:07:27,720 Speaker 2: you think about it. Thirty years ago, if your transmission failed, 127 00:07:27,760 --> 00:07:32,040 Speaker 2: you fixed it all right. You know, relatively speaking, it 128 00:07:32,080 --> 00:07:34,400 Speaker 2: was three thousand dollars. It was a lot of money. 129 00:07:34,400 --> 00:07:36,840 Speaker 2: It was in the discussion. The repair sort of hurt financially, 130 00:07:36,880 --> 00:07:43,760 Speaker 2: but it wasn't emotionally paralyzing. It wasn't overwhelming. Today, unfortunately, 131 00:07:43,920 --> 00:07:45,120 Speaker 2: you guys are overwhelmed. 132 00:07:46,120 --> 00:07:46,320 Speaker 4: Here. 133 00:07:46,360 --> 00:07:49,440 Speaker 2: You are paying five six seven California eight dollars a 134 00:07:49,480 --> 00:07:52,800 Speaker 2: gallon gasoline. You're paying more for groceries, You're paying more 135 00:07:52,840 --> 00:07:54,880 Speaker 2: for everything. You're trying to put your kids through college. 136 00:07:55,040 --> 00:07:58,160 Speaker 2: You're paying the mortgage, the roof, the rent. Oh, by 137 00:07:58,160 --> 00:08:01,080 Speaker 2: the way, your transmission needs to be replaced. Sixteen thousand dollars. 138 00:08:02,880 --> 00:08:05,040 Speaker 2: That clunk you heard was the person hitting the floor. 139 00:08:07,120 --> 00:08:10,720 Speaker 2: Consumers are overwhelmed. You just are and it's bad. Today's 140 00:08:10,800 --> 00:08:16,320 Speaker 2: vehicles are so technologically advanced and so expensive. Every repair 141 00:08:16,440 --> 00:08:20,320 Speaker 2: feels like a life decision, and that's part of what 142 00:08:20,360 --> 00:08:23,200 Speaker 2: it's about. Do you fix it? Do you trade it? 143 00:08:23,680 --> 00:08:25,880 Speaker 2: Who'd buy it? Who trade it? Who would take it? 144 00:08:26,760 --> 00:08:28,600 Speaker 2: Will it fail again if I get it fixed? And 145 00:08:28,680 --> 00:08:30,720 Speaker 2: is this the beginning of endless problems? Do I trust 146 00:08:30,760 --> 00:08:33,640 Speaker 2: the repair? Do I trust the diagnosis? Do I trust 147 00:08:33,640 --> 00:08:36,160 Speaker 2: the dealer? Do I trust the independent shop? Do I 148 00:08:36,200 --> 00:08:40,720 Speaker 2: trust the Internet? And I understand why you guys struggle, 149 00:08:40,760 --> 00:08:41,400 Speaker 2: I really do. 150 00:08:43,080 --> 00:08:43,240 Speaker 3: Now. 151 00:08:43,280 --> 00:08:46,160 Speaker 2: This Tahoe owner did exactly what I think consumers should 152 00:08:46,200 --> 00:08:50,920 Speaker 2: do with major repairs. They got multiple opinions, not because 153 00:08:50,920 --> 00:08:56,000 Speaker 2: someone's dishonest necessarily, and not because this is to be expected, 154 00:08:56,040 --> 00:09:02,480 Speaker 2: but because different shops approach repairs differently. One facility just 155 00:09:02,600 --> 00:09:06,479 Speaker 2: believed in completing and replacing the whole assembly, it minimizes 156 00:09:06,520 --> 00:09:09,320 Speaker 2: the comeback risk. Another said, hey, let's do a targeted 157 00:09:09,360 --> 00:09:12,640 Speaker 2: repair and updated components and we'll be a little more conservative. 158 00:09:13,480 --> 00:09:16,839 Speaker 2: And in the end, because I called that particular dealership, 159 00:09:16,840 --> 00:09:19,719 Speaker 2: because I know people, for lack of a better way 160 00:09:19,760 --> 00:09:21,920 Speaker 2: to put it, the answer was they didn't want to 161 00:09:21,920 --> 00:09:26,280 Speaker 2: scare the consumer off and they've had reasonably successful luck, 162 00:09:26,320 --> 00:09:30,280 Speaker 2: not perfect luck or perfect results doing it that way, 163 00:09:30,360 --> 00:09:34,120 Speaker 2: but they're more likely to get the job and more 164 00:09:34,200 --> 00:09:37,080 Speaker 2: likely to get the consumer to that transmission to go 165 00:09:37,120 --> 00:09:41,440 Speaker 2: another two years till it's out of warranty. And that's 166 00:09:41,480 --> 00:09:44,160 Speaker 2: a whole conversation onto itself. The warranty doesn't mean anything. 167 00:09:44,240 --> 00:09:50,200 Speaker 2: Is what's projected life. You know what this does. It 168 00:09:50,360 --> 00:09:54,079 Speaker 2: highlights how complicated modern cars and the modern car repair 169 00:09:54,120 --> 00:09:57,840 Speaker 2: business has become. And here's something else nobody really talks 170 00:09:57,880 --> 00:10:02,280 Speaker 2: about enough. The customer isn't paying for a part. You 171 00:10:02,320 --> 00:10:06,520 Speaker 2: guys aren't paying for a repair. It's managed risk. And 172 00:10:06,559 --> 00:10:08,199 Speaker 2: I've said this a lot at the counter over the 173 00:10:08,280 --> 00:10:10,839 Speaker 2: last couple of years. I noticed I'm explaining to people. 174 00:10:10,920 --> 00:10:13,439 Speaker 2: I'm not here to try and sell you a repair. 175 00:10:14,000 --> 00:10:17,839 Speaker 2: I'm here to explain to you managed expectations. I'm trying 176 00:10:17,840 --> 00:10:20,280 Speaker 2: to give you a reasonable facsimile of what I think 177 00:10:20,360 --> 00:10:23,800 Speaker 2: is going to happen. And there's that experience thing again. 178 00:10:25,440 --> 00:10:28,720 Speaker 2: When you repair a modern transmission, you're just not changing 179 00:10:28,760 --> 00:10:32,040 Speaker 2: gears and clutches in hard parts. You're dealing with software calibration, 180 00:10:32,160 --> 00:10:36,880 Speaker 2: you're dealing with learning strategies, valve body tolerances that are 181 00:10:36,920 --> 00:10:40,280 Speaker 2: measured in microscopic clearances. Think it's he bitsy tiny parts. 182 00:10:41,400 --> 00:10:43,960 Speaker 2: You make one wrong move, the trans shifts poorly, the 183 00:10:43,960 --> 00:10:46,000 Speaker 2: trans has to come out again, and it's time loss 184 00:10:46,040 --> 00:10:49,240 Speaker 2: for the repair shop and the consumer. One thing wrong 185 00:10:49,280 --> 00:10:51,400 Speaker 2: when a little bit of dirt causes breakdown of a 186 00:10:51,400 --> 00:10:53,079 Speaker 2: component and all of a sudden that parts on the 187 00:10:53,160 --> 00:10:57,559 Speaker 2: verge of failing. Does maintenance matter? Yeah, it absolutely does. 188 00:10:57,880 --> 00:11:02,080 Speaker 2: Trans Fluid matters, heat matters, service intervals, how you drive it, 189 00:11:02,520 --> 00:11:06,160 Speaker 2: what you do with it? Are you towing? But even 190 00:11:06,200 --> 00:11:10,200 Speaker 2: well maintained vehicles fail. And that's really that's really the 191 00:11:10,240 --> 00:11:12,560 Speaker 2: tip of the sword, and that's what you have to remember. 192 00:11:13,880 --> 00:11:15,920 Speaker 2: Let me pull over, take this pause. We're going to 193 00:11:15,960 --> 00:11:19,160 Speaker 2: continue this conversation throughout the hour. I'm Ron Anany and 194 00:11:19,200 --> 00:11:30,360 Speaker 2: the car doctor. I'll be back right after this. Hey, 195 00:11:30,400 --> 00:11:33,680 Speaker 2: we'll continue with the sixteen thousand dollars Tahoe right after. 196 00:11:33,720 --> 00:11:36,480 Speaker 2: We talked to Billy in Colorado. Billy, welcome back, sir. 197 00:11:36,520 --> 00:11:37,400 Speaker 2: What's going on today? 198 00:11:37,920 --> 00:11:38,120 Speaker 3: Hey? 199 00:11:38,200 --> 00:11:38,320 Speaker 4: Ron? 200 00:11:38,360 --> 00:11:39,080 Speaker 5: How are you doing all right? 201 00:11:39,120 --> 00:11:39,280 Speaker 2: Sir? 202 00:11:40,400 --> 00:11:43,240 Speaker 5: A friend of mine has a two thousand and eight 203 00:11:43,280 --> 00:11:48,600 Speaker 5: Suzuki Grand Vitara and the lower intermediate steering shaft stripped 204 00:11:48,600 --> 00:11:53,280 Speaker 5: the splines and was spinning freely on the rack. He 205 00:11:53,440 --> 00:11:57,000 Speaker 5: sent me a video of him spinning the steering wheel 206 00:11:57,040 --> 00:11:59,200 Speaker 5: to the right like one hundred times. I'm like, oive, 207 00:11:59,400 --> 00:12:01,880 Speaker 5: all right, you're gonna eat a clock spring. 208 00:12:02,080 --> 00:12:02,360 Speaker 2: Yep. 209 00:12:03,120 --> 00:12:07,439 Speaker 5: And so what I'm wondering is, while I'm in there, well, 210 00:12:07,480 --> 00:12:10,120 Speaker 5: that also mess with the steering angle sensor. 211 00:12:10,760 --> 00:12:13,960 Speaker 2: Well, the steering angle sensor is physically attached to the 212 00:12:14,000 --> 00:12:18,120 Speaker 2: clock spring. At one point, you could buy them separately. 213 00:12:19,120 --> 00:12:22,560 Speaker 2: Are you are you replacing the clock spring? Have you 214 00:12:22,600 --> 00:12:24,440 Speaker 2: bought a new clock spring yet? Have you found a 215 00:12:24,440 --> 00:12:25,200 Speaker 2: new clock spring? 216 00:12:26,480 --> 00:12:29,079 Speaker 5: Amazingly, he actually found one in a pick and pull 217 00:12:29,400 --> 00:12:30,640 Speaker 5: and got it for fifteen bucks. 218 00:12:30,760 --> 00:12:34,040 Speaker 2: Okay, And I imagine, I imagine the angle sensor is 219 00:12:34,080 --> 00:12:38,920 Speaker 2: attached to it because it should. It should have the 220 00:12:39,000 --> 00:12:41,720 Speaker 2: angle sensor on it if we were buying it new, 221 00:12:42,080 --> 00:12:44,320 Speaker 2: well back in the day, because we're talking about an 222 00:12:44,360 --> 00:12:47,480 Speaker 2: almost eighteen year old part. Now, back in the day 223 00:12:47,520 --> 00:12:50,240 Speaker 2: you purchased it, you purchased an angle sensor separate and 224 00:12:50,240 --> 00:12:53,160 Speaker 2: a clock spring separate. And then as time went on 225 00:12:53,320 --> 00:12:55,280 Speaker 2: a lot of vehicles they tended to only sell it 226 00:12:55,360 --> 00:12:59,720 Speaker 2: together as one assembly. But if the question is if 227 00:12:59,760 --> 00:13:02,240 Speaker 2: you take the angle sensor off of the old one 228 00:13:02,240 --> 00:13:04,240 Speaker 2: and put it on the new used one, or if 229 00:13:04,240 --> 00:13:07,240 Speaker 2: the used one comes with an angle sensor, then I 230 00:13:07,280 --> 00:13:09,920 Speaker 2: would still do a calibration and you'll need a scan 231 00:13:10,000 --> 00:13:13,559 Speaker 2: tool to do that. Question is the question is will 232 00:13:13,600 --> 00:13:14,600 Speaker 2: the scan tool do it? 233 00:13:15,360 --> 00:13:15,560 Speaker 4: You know? 234 00:13:15,640 --> 00:13:17,679 Speaker 2: One of the one of the hard things about working 235 00:13:17,720 --> 00:13:22,200 Speaker 2: on Suzuki's is there's sort of an oddity, right, they're 236 00:13:22,240 --> 00:13:25,559 Speaker 2: not They're not common or mainstream. You know, it's funny 237 00:13:25,600 --> 00:13:28,000 Speaker 2: you find them. It's it's like a regional vehicle. It's 238 00:13:28,040 --> 00:13:30,839 Speaker 2: certain states, certain areas of the country, certain areas of 239 00:13:30,880 --> 00:13:33,960 Speaker 2: the world. If you asked me to go get Suzuki 240 00:13:34,000 --> 00:13:36,880 Speaker 2: parts here in New Jersey, I wouldn't. I wouldn't know 241 00:13:36,920 --> 00:13:40,520 Speaker 2: where the heck to go. It's been right, it's it's 242 00:13:40,559 --> 00:13:42,280 Speaker 2: been so long since I've seen one, and I guess 243 00:13:42,320 --> 00:13:44,520 Speaker 2: the internet would you know, come to the rescue. And 244 00:13:44,520 --> 00:13:47,800 Speaker 2: that's what we would use to fix that. But you know, 245 00:13:47,880 --> 00:13:50,120 Speaker 2: it's not that they're bad vehicles, they just don't exist, 246 00:13:51,800 --> 00:13:53,280 Speaker 2: you know, And it's it's I guess that's one of 247 00:13:53,320 --> 00:13:54,839 Speaker 2: the reasons why you know, you don't see a lot 248 00:13:54,840 --> 00:13:56,240 Speaker 2: of them. We don't see a lot of them on 249 00:13:56,280 --> 00:13:57,760 Speaker 2: the roads here in New Jersey. Every once in a 250 00:13:57,800 --> 00:14:00,920 Speaker 2: while you bump into one because people want something that 251 00:14:00,960 --> 00:14:02,120 Speaker 2: you know is going to go for me to be 252 00:14:02,160 --> 00:14:04,400 Speaker 2: and they can get service and repair on. So but 253 00:14:04,520 --> 00:14:08,040 Speaker 2: if you're doing this, listen, if you're doing this, it's 254 00:14:08,080 --> 00:14:12,080 Speaker 2: already cock eyed, it's already broke. Put it together and 255 00:14:12,440 --> 00:14:14,520 Speaker 2: see if you have a fault, you'll know right away. 256 00:14:15,040 --> 00:14:16,920 Speaker 5: Do you the dashboards lit up? 257 00:14:17,120 --> 00:14:17,400 Speaker 4: Right? 258 00:14:17,520 --> 00:14:17,679 Speaker 3: Oh? 259 00:14:17,720 --> 00:14:18,480 Speaker 2: It is okay? 260 00:14:18,760 --> 00:14:19,000 Speaker 4: Well? 261 00:14:19,080 --> 00:14:19,360 Speaker 3: Is it? 262 00:14:19,440 --> 00:14:22,000 Speaker 2: Is it lit up because of what he did? Or 263 00:14:22,040 --> 00:14:24,560 Speaker 2: you've done the repair, You've put the clock spring in already. 264 00:14:25,400 --> 00:14:27,080 Speaker 5: I know I'm still waiting for a shaft that's going 265 00:14:27,160 --> 00:14:29,400 Speaker 5: to come from Inland China. I'm afraid. 266 00:14:30,160 --> 00:14:32,480 Speaker 2: Right, there's the and and there's what I was saying, 267 00:14:32,520 --> 00:14:35,320 Speaker 2: there's the problem. So you know what, get the shaft, 268 00:14:35,400 --> 00:14:38,320 Speaker 2: put it together. I can almost guarantee the angle sensor 269 00:14:38,400 --> 00:14:40,400 Speaker 2: is going to be off because the fact that you're 270 00:14:40,400 --> 00:14:43,440 Speaker 2: putting a shaft on it. You know, did they index 271 00:14:43,520 --> 00:14:46,000 Speaker 2: it and make it exactly correct Where the spline's going 272 00:14:46,080 --> 00:14:48,480 Speaker 2: to go. I can't remember if the shaft is splind 273 00:14:49,080 --> 00:14:52,520 Speaker 2: to the coupling to the to the steering ring. But 274 00:14:53,240 --> 00:14:55,600 Speaker 2: while splind and indexed is what I should have said. 275 00:14:56,240 --> 00:14:59,600 Speaker 2: You know it is it one of thirty six possibilities 276 00:14:59,800 --> 00:15:01,440 Speaker 2: or it only go on one way? 277 00:15:02,240 --> 00:15:02,440 Speaker 4: You know. 278 00:15:02,520 --> 00:15:04,720 Speaker 2: But even so, even if it's only on one way, 279 00:15:05,080 --> 00:15:07,520 Speaker 2: I guarantee you the production tolerance isn't going to hold 280 00:15:07,560 --> 00:15:10,480 Speaker 2: true enough that that sensor doesn't need to be recalibrated. 281 00:15:10,520 --> 00:15:13,000 Speaker 2: I'd be shocked, Billy, you stand the chance. 282 00:15:12,760 --> 00:15:15,320 Speaker 5: But you know, you just hope that it doesn't break 283 00:15:15,360 --> 00:15:15,720 Speaker 5: on the guy. 284 00:15:15,920 --> 00:15:18,440 Speaker 2: Yeah, well right, I could do with the rest, right, So, 285 00:15:18,600 --> 00:15:20,600 Speaker 2: and then you have a scan tool that i'll actually 286 00:15:20,640 --> 00:15:21,960 Speaker 2: read the car, go into the car. 287 00:15:22,080 --> 00:15:22,560 Speaker 5: Yeah. 288 00:15:22,640 --> 00:15:24,640 Speaker 2: Then you know, when you put it together, you're just 289 00:15:24,680 --> 00:15:26,960 Speaker 2: looking for a zero plus or minus one degree when 290 00:15:26,960 --> 00:15:28,080 Speaker 2: the wheels are straight ahead. 291 00:15:28,760 --> 00:15:29,000 Speaker 3: Yep. 292 00:15:29,200 --> 00:15:31,800 Speaker 2: Right, and see where you go from there. All right, kiddo, 293 00:15:32,520 --> 00:15:36,040 Speaker 2: All right, thanks, You're very welcome, sir, anytime. Good luck. Yeah, 294 00:15:36,080 --> 00:15:40,680 Speaker 2: cars are dashboard warning lights just just make it a challenge. 295 00:15:40,840 --> 00:15:44,120 Speaker 2: And we had a you know, you talk about dashboard 296 00:15:44,120 --> 00:15:46,840 Speaker 2: warning lights and the things we see on dashboards. I'm 297 00:15:46,840 --> 00:15:51,240 Speaker 2: at the counter. It's like midweek and true story woman 298 00:15:51,320 --> 00:15:53,560 Speaker 2: comes in. Never saw it before. Can you come outside 299 00:15:53,560 --> 00:15:54,760 Speaker 2: and take a look in my car? I've got I've 300 00:15:54,800 --> 00:15:56,720 Speaker 2: got a dashboard light on that nobody can tell me 301 00:15:56,760 --> 00:15:58,720 Speaker 2: what it's about. And I go out to look at it, 302 00:15:58,760 --> 00:16:02,040 Speaker 2: and yeah, okay, you know, I'll play. I go out 303 00:16:02,040 --> 00:16:04,920 Speaker 2: to look at it, and she says, there and she's 304 00:16:04,960 --> 00:16:10,360 Speaker 2: pointing to the dashboard and the letter N is lit up, 305 00:16:11,760 --> 00:16:15,080 Speaker 2: and I'm looking and I'm kind of wrapping my brain 306 00:16:15,160 --> 00:16:17,920 Speaker 2: around it. And she says, sometimes it says S and 307 00:16:17,960 --> 00:16:23,000 Speaker 2: sometimes it says W. And I'm thinking to myself, well, yeah, 308 00:16:23,360 --> 00:16:27,400 Speaker 2: but you're looking at the compass. True story. She said, well, 309 00:16:27,400 --> 00:16:30,480 Speaker 2: hawkman never says E. Well I didn't have an answer 310 00:16:30,480 --> 00:16:32,080 Speaker 2: for that, but it was the compass, she said. And 311 00:16:32,120 --> 00:16:34,760 Speaker 2: she's trying to get at the spell a word. She says, 312 00:16:34,760 --> 00:16:36,840 Speaker 2: you know, I never see I never see anything other 313 00:16:36,880 --> 00:16:39,480 Speaker 2: than nsw it always. I said, you never see any 314 00:16:39,560 --> 00:16:41,240 Speaker 2: She goes, no, I've never noticed a knee. I've owned 315 00:16:41,280 --> 00:16:47,440 Speaker 2: the car for three years. Dashboards are complicated places. True story. God, 316 00:16:47,680 --> 00:16:50,800 Speaker 2: God's on a story. And I felt bad for at 317 00:16:50,800 --> 00:16:52,760 Speaker 2: one point because I think she was driving a car 318 00:16:52,840 --> 00:16:59,280 Speaker 2: that was technologically beyond her. And you know, Billy's talking 319 00:16:59,280 --> 00:17:01,720 Speaker 2: about dashboard warning lights on the Suzuki being lit up. 320 00:17:02,040 --> 00:17:05,440 Speaker 2: Modern cars light up more lights on a dashboard. Then 321 00:17:05,760 --> 00:17:08,679 Speaker 2: I think any of us can reasonably expect or understand. 322 00:17:09,560 --> 00:17:12,840 Speaker 2: It's difficult. It really is, so, you know what, more 323 00:17:12,880 --> 00:17:14,200 Speaker 2: power to her. But I got to point it in 324 00:17:14,240 --> 00:17:17,520 Speaker 2: the right direction. I sent her east. Then she'll finally 325 00:17:17,600 --> 00:17:19,639 Speaker 2: she should get her E and then she'll understand that 326 00:17:19,680 --> 00:17:21,959 Speaker 2: it's the compass eight five five five six out nine 327 00:17:22,040 --> 00:17:24,000 Speaker 2: nine zero zero. I'm running ay in the car doctor, 328 00:17:24,040 --> 00:17:26,560 Speaker 2: I'll be back right after this. Don't go anywhere. 329 00:17:35,480 --> 00:17:37,359 Speaker 3: From the city street. 330 00:17:39,320 --> 00:17:44,680 Speaker 2: To the Oven Rule tonight. If you run his head, 331 00:17:46,960 --> 00:17:54,679 Speaker 2: Ron will keep your right. Yeah, he's a car doctor, 332 00:17:56,920 --> 00:18:08,160 Speaker 2: car advist. Hey, let's get over and talk to Louis 333 00:18:08,200 --> 00:18:12,439 Speaker 2: and Iowa fourteen hybrid Cemax. Louis, Welcome to the car doctor, sir. 334 00:18:12,520 --> 00:18:13,040 Speaker 2: How can I help? 335 00:18:14,119 --> 00:18:18,600 Speaker 3: Thank you? Ron? Twenty fourteen Cemax Energy had a just 336 00:18:18,680 --> 00:18:21,680 Speaker 3: shy of a month. How can I keep that main 337 00:18:21,800 --> 00:18:25,000 Speaker 3: battery to last as long as a car? According to 338 00:18:25,080 --> 00:18:28,800 Speaker 3: the manuals, the battery pack is supposed to last as 339 00:18:28,840 --> 00:18:30,560 Speaker 3: long as a vehicle. Is that true? 340 00:18:30,640 --> 00:18:34,080 Speaker 2: Or fall? Well, it lasts until it doesn't, right, you know, 341 00:18:35,000 --> 00:18:37,159 Speaker 2: we're talking about a twelve year old vehicle here, Louis, 342 00:18:37,600 --> 00:18:41,840 Speaker 2: and you know any twelve year old vehicle probably needs 343 00:18:41,840 --> 00:18:44,800 Speaker 2: some form of transmission or engine repair. And while your 344 00:18:44,840 --> 00:18:47,600 Speaker 2: batteries may look okay and they you know, they'll be 345 00:18:47,640 --> 00:18:49,760 Speaker 2: as they'll be as good as they can be for 346 00:18:49,800 --> 00:18:51,280 Speaker 2: as long as they can be, and there's not a 347 00:18:51,280 --> 00:18:53,440 Speaker 2: lot you can do to maintain it to make a difference. 348 00:18:53,480 --> 00:18:57,040 Speaker 2: There really isn't. I will say that. I will say 349 00:18:57,080 --> 00:19:02,320 Speaker 2: that the majority of hybrids out there are well, always 350 00:19:02,320 --> 00:19:05,520 Speaker 2: say it. They're over engineered, all right, They they they 351 00:19:05,560 --> 00:19:08,280 Speaker 2: are over engineered. And then they do that because they 352 00:19:08,280 --> 00:19:10,680 Speaker 2: want the hybrids to you know, have a good rep, 353 00:19:10,760 --> 00:19:13,520 Speaker 2: a good rep. They want hybrids to last a long time, 354 00:19:13,520 --> 00:19:16,000 Speaker 2: because that is the future, all right. The ev future 355 00:19:16,080 --> 00:19:18,639 Speaker 2: is not really real. I think hybrids are the future 356 00:19:18,640 --> 00:19:20,639 Speaker 2: that we're going to see, you you know, developed even 357 00:19:20,680 --> 00:19:22,440 Speaker 2: more strongly over the next twenty years. 358 00:19:23,280 --> 00:19:25,280 Speaker 3: I thought it was time for me to get a hybrid, 359 00:19:25,280 --> 00:19:27,800 Speaker 3: but aout one hundred and fifty six thousand miles on it. 360 00:19:27,880 --> 00:19:32,200 Speaker 3: I just had to transmission fluid checked by the dealer yesterday. 361 00:19:32,680 --> 00:19:34,600 Speaker 3: Thought the fluid to look good. But I don't have 362 00:19:34,720 --> 00:19:37,960 Speaker 3: much history on this car, right, I'm out of Kansas City. 363 00:19:37,760 --> 00:19:39,040 Speaker 2: All right, what'd you pay for it. 364 00:19:40,600 --> 00:19:41,719 Speaker 3: Thirty five hundred. 365 00:19:41,920 --> 00:19:45,439 Speaker 2: Right, so you bought a thirty five hundred dollars used 366 00:19:45,480 --> 00:19:50,120 Speaker 2: car in a market and a time period. Now wait, 367 00:19:50,280 --> 00:19:52,560 Speaker 2: now watch this. You bought a thirty five hundred dollars 368 00:19:52,640 --> 00:19:55,680 Speaker 2: used car in a market and a time period where 369 00:19:55,760 --> 00:20:01,679 Speaker 2: the price of the average, reliable, well maintained used car 370 00:20:02,240 --> 00:20:08,560 Speaker 2: is thirty grand. Think about that. So you did pretty good, right, 371 00:20:08,800 --> 00:20:11,320 Speaker 2: you did. You bought it. You bought it for ten 372 00:20:11,359 --> 00:20:13,240 Speaker 2: percent of what the going market rate is. 373 00:20:14,080 --> 00:20:17,160 Speaker 3: So the list, the sticker price is thirty three thousand. 374 00:20:17,280 --> 00:20:21,000 Speaker 3: On this the sticker came with the car, right, original sticker. 375 00:20:21,119 --> 00:20:26,760 Speaker 2: That's also that's also thirty three thousand dollars twelve years ago. Right, 376 00:20:26,840 --> 00:20:29,080 Speaker 2: things have gone up a little bit. Yeah, things have 377 00:20:29,160 --> 00:20:32,040 Speaker 2: gone up a little bit. So if we were at 378 00:20:32,040 --> 00:20:33,920 Speaker 2: the shop and you came to me and said, hey, Ron, 379 00:20:34,040 --> 00:20:35,760 Speaker 2: what's wrong with the car? And I said, hey, louis 380 00:20:35,960 --> 00:20:39,760 Speaker 2: the battery filled? You need a battery? It's it's nine grand. 381 00:20:40,400 --> 00:20:43,600 Speaker 3: All right, and about that much to put it in. 382 00:20:43,640 --> 00:20:46,080 Speaker 3: And I guess there's a you need a special jacket's 383 00:20:46,320 --> 00:20:47,600 Speaker 3: cost ten thousand dollars. 384 00:20:47,760 --> 00:20:51,439 Speaker 2: Right, So let's let's well, yeah, yeah, it's all true. Hey, listen, 385 00:20:51,440 --> 00:20:53,719 Speaker 2: we're you guys are driving and we're working on them. 386 00:20:53,720 --> 00:20:56,760 Speaker 2: They're rocket ships. So let's say it's fifteen grand to 387 00:20:56,800 --> 00:21:01,359 Speaker 2: make that thirty five hundred dollars car. We're roadworthy again, right? 388 00:21:01,560 --> 00:21:06,000 Speaker 2: Is it worth it? It depends did the battery? Does 389 00:21:06,040 --> 00:21:08,520 Speaker 2: the battery? I mean, you just got this car? What 390 00:21:08,600 --> 00:21:11,880 Speaker 2: you just got this car this week late April? 391 00:21:12,440 --> 00:21:14,919 Speaker 3: Okay, bought the twenty ninth of April. I bought it 392 00:21:14,960 --> 00:21:16,240 Speaker 3: from a youth car dealer. 393 00:21:16,520 --> 00:21:21,560 Speaker 2: So let's see, thirty five hundred, that's seven So if 394 00:21:21,600 --> 00:21:25,720 Speaker 2: this car makes it to December and you do zero 395 00:21:25,920 --> 00:21:30,240 Speaker 2: or limited maintenance and it has no major failures, you 396 00:21:30,359 --> 00:21:34,120 Speaker 2: broke even. I hate to say it, you broke even. 397 00:21:34,160 --> 00:21:37,399 Speaker 2: That's five hundred a month. Right. What are you going 398 00:21:37,440 --> 00:21:39,120 Speaker 2: to drive today for five hundred a month? 399 00:21:40,560 --> 00:21:42,120 Speaker 3: Not very much? Boy? Right? 400 00:21:42,920 --> 00:21:44,520 Speaker 2: See, how'd you like to be that person that I 401 00:21:44,560 --> 00:21:46,960 Speaker 2: opened the show with today with the sixteen thousand dollars 402 00:21:46,960 --> 00:21:48,520 Speaker 2: transmission in the Chevy Tahoe. 403 00:21:49,680 --> 00:21:52,080 Speaker 3: Ooh, I missed that. I guess the good thing I 404 00:21:52,119 --> 00:21:52,560 Speaker 3: missed it? 405 00:21:52,960 --> 00:21:54,560 Speaker 2: Yeah, it would have. I would have. I would have. 406 00:21:54,600 --> 00:21:57,119 Speaker 2: I would have given you a heart attack. You know, 407 00:21:57,320 --> 00:22:02,200 Speaker 2: it's it's but you know what's it's miles. It's miles 408 00:22:02,200 --> 00:22:05,560 Speaker 2: to get smiles. We see this all the time, all right. 409 00:22:05,920 --> 00:22:08,600 Speaker 2: I have this number that I seem to It just 410 00:22:08,640 --> 00:22:12,320 Speaker 2: seems to work. You buy what you like, all right, 411 00:22:12,680 --> 00:22:15,919 Speaker 2: put a smile on your face, enjoy the ride after whatever. 412 00:22:16,000 --> 00:22:20,239 Speaker 2: You buy new vehicle, regardless of price, something you know, 413 00:22:20,560 --> 00:22:23,720 Speaker 2: seventy thousand dollars or less. After it's three years old. 414 00:22:24,880 --> 00:22:27,359 Speaker 2: It seems like the number is you will average one 415 00:22:27,440 --> 00:22:29,240 Speaker 2: hundred and fifty to one hundred and eighty dollars a 416 00:22:29,240 --> 00:22:33,720 Speaker 2: month to maintain it, all right, and get there safely 417 00:22:33,840 --> 00:22:36,280 Speaker 2: and reliably. And then when you're done with that car, 418 00:22:36,640 --> 00:22:38,080 Speaker 2: you got to add it up. What did it cost? 419 00:22:38,160 --> 00:22:41,639 Speaker 2: We just had an oh nine f one fifty, been 420 00:22:41,680 --> 00:22:45,040 Speaker 2: working on it since day one. The owner unfortunately passed. 421 00:22:45,080 --> 00:22:47,919 Speaker 2: The son wanted to sell the vehicle. He sold both vehicles, 422 00:22:47,920 --> 00:22:50,200 Speaker 2: the father and son. They both bought the same two 423 00:22:50,240 --> 00:22:52,320 Speaker 2: trucks coming off the assembly line. They had a serial 424 00:22:52,400 --> 00:22:54,680 Speaker 2: number three eighty and three eighty one. They were twins 425 00:22:55,600 --> 00:22:58,240 Speaker 2: one truck. One truck had one hundred and fifty six 426 00:22:58,320 --> 00:23:02,159 Speaker 2: thousand miles on it. The was the dad's truck. He 427 00:23:02,200 --> 00:23:05,000 Speaker 2: had put thirty three thousand dollars in it since nine. 428 00:23:05,440 --> 00:23:09,040 Speaker 2: The truck is mechanically perfect body wise, it's a perfect vehicle. 429 00:23:09,080 --> 00:23:12,840 Speaker 2: It's a resta it's not a restoration. It's it's it's 430 00:23:12,840 --> 00:23:14,680 Speaker 2: sort of like a time machine. You look, you look 431 00:23:14,720 --> 00:23:15,959 Speaker 2: at it, and it's like an oh nine f one 432 00:23:15,960 --> 00:23:18,680 Speaker 2: and fifty. That's perfect. Drive anywhere you want, go anywhere 433 00:23:18,680 --> 00:23:21,120 Speaker 2: you want. We added it up, We did the math. 434 00:23:21,359 --> 00:23:23,840 Speaker 2: He put like one hundred and seventy bucks into the month. 435 00:23:24,080 --> 00:23:26,399 Speaker 2: Where are you going to get that in a vehicle today? 436 00:23:26,520 --> 00:23:32,000 Speaker 2: You can so long story short, you're hybrid, all right, 437 00:23:33,200 --> 00:23:36,080 Speaker 2: drive it, don't worry about it, enjoy it. Start putting 438 00:23:36,119 --> 00:23:39,000 Speaker 2: money away, all right. If you're on a limited budget, 439 00:23:39,119 --> 00:23:40,959 Speaker 2: you still need to put money away. You need an 440 00:23:41,160 --> 00:23:46,800 Speaker 2: O fund. Okay, uh oh that broke right, And yep, 441 00:23:46,920 --> 00:23:50,840 Speaker 2: everybody needs an O fund. So other than that, Either 442 00:23:50,880 --> 00:23:52,639 Speaker 2: that or you're just gonna drive this car until it 443 00:23:52,680 --> 00:23:55,080 Speaker 2: stops stops working. And like I said, if you get 444 00:23:55,080 --> 00:23:57,280 Speaker 2: to December, you broke even you did good. 445 00:23:58,080 --> 00:24:01,760 Speaker 3: That's not too bad. Sounds pretty urging. The December is 446 00:24:01,760 --> 00:24:03,200 Speaker 3: not just too far off. 447 00:24:03,080 --> 00:24:06,240 Speaker 2: Right, right, Sandy Cluse will bring you a nice surprise. 448 00:24:06,240 --> 00:24:07,760 Speaker 2: He'll bring you in he'll bring you a car that's 449 00:24:07,760 --> 00:24:09,199 Speaker 2: still working. And you know what, I bet you were 450 00:24:09,200 --> 00:24:10,880 Speaker 2: having this conversation a year from now. 451 00:24:11,640 --> 00:24:15,080 Speaker 3: Okay, and but one more thing that this touch screen 452 00:24:15,160 --> 00:24:18,680 Speaker 3: has failed and the audio is zero. It failed a 453 00:24:18,720 --> 00:24:19,840 Speaker 3: week ago, Sundy. 454 00:24:20,080 --> 00:24:23,359 Speaker 2: Okay, Well, okay, here's here's the curve. Here's the curve 455 00:24:23,400 --> 00:24:28,280 Speaker 2: into the budget. Go ahead. Yes, so we've got to 456 00:24:28,280 --> 00:24:32,919 Speaker 2: get it diagnosed, right, which means modular. 457 00:24:33,040 --> 00:24:34,200 Speaker 3: That screen is bad. 458 00:24:34,480 --> 00:24:38,600 Speaker 2: Well, the module. The screen is part of a module. 459 00:24:38,640 --> 00:24:42,480 Speaker 2: There's three components usually here all right, there's the screen itself, 460 00:24:43,400 --> 00:24:46,359 Speaker 2: which is which is the main control head. Think of 461 00:24:46,400 --> 00:24:49,879 Speaker 2: that as like your computer monitor. Then behind that computer 462 00:24:50,040 --> 00:24:53,560 Speaker 2: monitor or that screen, there's a module, and then there's 463 00:24:53,600 --> 00:24:57,520 Speaker 2: a cable that connects the two. Ok So it's got 464 00:24:57,560 --> 00:25:00,000 Speaker 2: to be diagnosed. First thing, we're gonna go and pull code. 465 00:25:00,200 --> 00:25:01,960 Speaker 2: We're going to go look and see what failed. I've 466 00:25:02,000 --> 00:25:05,480 Speaker 2: seen the control head fail, I've seen the module fail. 467 00:25:05,880 --> 00:25:09,640 Speaker 2: I've seen the cable connection become tattered and frazzled over time. 468 00:25:10,560 --> 00:25:14,280 Speaker 3: Isn't that's something so gable? I guess we'll find out 469 00:25:14,359 --> 00:25:14,960 Speaker 3: next week. 470 00:25:15,200 --> 00:25:17,560 Speaker 2: Right, it could be anything from the it could be any. 471 00:25:17,480 --> 00:25:20,400 Speaker 3: Forwenty radios in the vehicle that makes any. 472 00:25:20,240 --> 00:25:24,640 Speaker 2: Different factory This is a factory radio correct, right right? Yeah, 473 00:25:24,640 --> 00:25:26,719 Speaker 2: it could be anything from a two hundred dollars cable 474 00:25:27,280 --> 00:25:34,200 Speaker 2: to one thousand dollars module. Start start, start adding your 475 00:25:34,200 --> 00:25:35,879 Speaker 2: dollars up one hundred and fifty to one hundred and 476 00:25:35,880 --> 00:25:37,280 Speaker 2: eighty a month, remember that number. 477 00:25:38,280 --> 00:25:40,600 Speaker 3: I better go to the bank tomorrow, all right, won't 478 00:25:40,600 --> 00:25:43,520 Speaker 3: be open tomorrow. All right? Well, what I used to 479 00:25:43,600 --> 00:25:47,000 Speaker 3: arrive Nissan rogues? I called you about five W thirty 480 00:25:47,040 --> 00:25:50,439 Speaker 3: oil that they put in a Nissan Rogue I think 481 00:25:50,440 --> 00:25:53,760 Speaker 3: at twenty sixteen at the dealer, and the book said, 482 00:25:53,800 --> 00:25:56,960 Speaker 3: ow twenty I called you on that, but they wouldn't 483 00:25:56,960 --> 00:25:59,440 Speaker 3: do anything about it, and I traded that rogue off. 484 00:25:59,600 --> 00:26:03,920 Speaker 2: Yeah. Oh well, listen every every Bahanda CRV, which is 485 00:26:03,960 --> 00:26:05,280 Speaker 2: a very nice car. 486 00:26:05,359 --> 00:26:10,119 Speaker 3: But I sold that and bought this Ford Cmax. It's 487 00:26:10,160 --> 00:26:13,280 Speaker 3: a very nice running car, wonderful car to drive. 488 00:26:13,560 --> 00:26:18,440 Speaker 2: What'd you do for a living, Louis, Louis. 489 00:26:18,320 --> 00:26:20,200 Speaker 3: To raise a two cattle farming? 490 00:26:20,520 --> 00:26:20,680 Speaker 5: Yeah? 491 00:26:20,680 --> 00:26:22,439 Speaker 2: I could. I could tell you sound like a farmer, 492 00:26:22,520 --> 00:26:26,800 Speaker 2: my friend. Yeah, you're you're, you're, you're practical and down 493 00:26:26,800 --> 00:26:31,200 Speaker 2: to earth. Oh I get it, all right, kid, listen. 494 00:26:31,680 --> 00:26:33,520 Speaker 2: I'm happy to I'm happy, happy to have you as 495 00:26:33,520 --> 00:26:35,320 Speaker 2: part of the Car Doctor crew. You call us back 496 00:26:35,359 --> 00:26:38,480 Speaker 2: if you need more, and uh enjoy your hybrid. Just 497 00:26:38,560 --> 00:26:40,879 Speaker 2: take it and get it diagnosed and ask all the 498 00:26:40,960 --> 00:26:42,960 Speaker 2: right questions when they tell you what it is. Your 499 00:26:42,960 --> 00:26:46,360 Speaker 2: only question is will that fix my vehicle? That's all 500 00:26:46,400 --> 00:26:48,480 Speaker 2: you want to hear? Yes or no? Calls back, let 501 00:26:48,560 --> 00:26:49,960 Speaker 2: us know what happens. I'm r on an Indy in 502 00:26:50,000 --> 00:27:08,439 Speaker 2: the Car Doctor. We'll return right after this. Hey, let's 503 00:27:08,480 --> 00:27:10,760 Speaker 2: go over and talk at Greg and Florida. Greg. Welcome 504 00:27:10,800 --> 00:27:12,200 Speaker 2: to the Car Doctor, sir. What's going on? 505 00:27:12,880 --> 00:27:13,800 Speaker 4: Yeah? Thank you? 506 00:27:13,880 --> 00:27:14,240 Speaker 2: Welcome. 507 00:27:15,080 --> 00:27:15,280 Speaker 3: Yeah. 508 00:27:15,320 --> 00:27:20,080 Speaker 4: I have a twenty fourteen and Pala Limited. Okay, I 509 00:27:20,160 --> 00:27:23,080 Speaker 4: bought it almost three years ago. When ever since I 510 00:27:23,119 --> 00:27:25,800 Speaker 4: got it there, I didn't think the air conditioned cooled 511 00:27:25,840 --> 00:27:29,160 Speaker 4: as well as it should, all right, but it got 512 00:27:29,200 --> 00:27:33,440 Speaker 4: me by up until this week. I decided to put 513 00:27:33,440 --> 00:27:35,880 Speaker 4: a can of refriger in in it, and I did, 514 00:27:36,760 --> 00:27:39,520 Speaker 4: and after that it doesn't hardly get It got worse 515 00:27:39,600 --> 00:27:41,399 Speaker 4: after I put the refriger in in it. 516 00:27:41,680 --> 00:27:44,040 Speaker 2: All right, So where do we begin? 517 00:27:44,160 --> 00:27:44,320 Speaker 3: Right? 518 00:27:45,640 --> 00:27:45,840 Speaker 4: Yeah? 519 00:27:46,000 --> 00:27:53,680 Speaker 2: Well, yeah, so and you know this generation compressor has 520 00:27:54,240 --> 00:27:59,920 Speaker 2: it's a variable displacement compressor, meaning that this is like 521 00:28:00,160 --> 00:28:04,880 Speaker 2: the guy carrying the piano upstairs. The heavier the piano 522 00:28:04,960 --> 00:28:07,600 Speaker 2: gets it gets or the piano gets heavier, the closer 523 00:28:07,640 --> 00:28:10,160 Speaker 2: to the top of the stairs. So it can work stronger, 524 00:28:10,200 --> 00:28:13,200 Speaker 2: it can work harder. It's a strong enough little guy. Well, 525 00:28:13,240 --> 00:28:15,280 Speaker 2: the compressor is sort of the same way. It can 526 00:28:15,480 --> 00:28:21,000 Speaker 2: vary its output based on load. All right, they do 527 00:28:21,080 --> 00:28:24,720 Speaker 2: that by Actually, if we were to measure the AC 528 00:28:24,920 --> 00:28:28,760 Speaker 2: compressor's output, let's think of it like this, cubic feet 529 00:28:28,800 --> 00:28:30,879 Speaker 2: per minuted. How much air can a compressor draw in 530 00:28:30,920 --> 00:28:35,240 Speaker 2: and push out. The hotter it gets, it can increase 531 00:28:35,680 --> 00:28:41,440 Speaker 2: the cubic feet per minute air flow based on demand. Now, 532 00:28:41,720 --> 00:28:46,840 Speaker 2: what would happen with these is they get stuck, depending 533 00:28:46,920 --> 00:28:49,840 Speaker 2: upon where they get stuck. You know, ge whiz, it's 534 00:28:49,840 --> 00:28:52,680 Speaker 2: always too colder. It seems like it's working too hard, 535 00:28:52,720 --> 00:28:55,239 Speaker 2: or it's not working hard enough. And you see some 536 00:28:55,280 --> 00:29:00,280 Speaker 2: funny results to compound your problem. Do you you own 537 00:29:00,280 --> 00:29:02,240 Speaker 2: a set of regular pressure gauges or are you just 538 00:29:02,320 --> 00:29:03,320 Speaker 2: adding refrigerant? 539 00:29:04,120 --> 00:29:06,880 Speaker 4: Yeah, I don't have a gauge. 540 00:29:07,280 --> 00:29:11,360 Speaker 2: Okay, So you're racing horses and you just gave the 541 00:29:11,400 --> 00:29:13,760 Speaker 2: horse a vitamin B twelve shot to make it run faster, 542 00:29:13,840 --> 00:29:17,320 Speaker 2: and you don't know if that's what it needs, right right? 543 00:29:17,480 --> 00:29:18,120 Speaker 2: Fair point? 544 00:29:19,040 --> 00:29:22,120 Speaker 4: Well yeah, since I you know, I had an eleven 545 00:29:22,160 --> 00:29:25,520 Speaker 4: and it had the best air conditioner I ever saw. 546 00:29:25,400 --> 00:29:28,920 Speaker 2: In it right, well, because the compressor was working correctly 547 00:29:29,520 --> 00:29:31,920 Speaker 2: or the system was working correctly. Listen, this can be 548 00:29:32,000 --> 00:29:36,120 Speaker 2: repaired now by the same token. You know, we don't 549 00:29:36,160 --> 00:29:40,760 Speaker 2: know do we have a blend door that's stuck? Okay? 550 00:29:41,320 --> 00:29:43,920 Speaker 2: You know, anytime anybody has a problem with air conditioning, 551 00:29:44,400 --> 00:29:47,080 Speaker 2: we always assume, which is a dangerous word, Oh, I 552 00:29:47,160 --> 00:29:51,960 Speaker 2: must need refrigerant. But what if you ever ever well, no, no, 553 00:29:52,000 --> 00:29:54,120 Speaker 2: you're in Floridas. This may not be a correct question. 554 00:29:54,440 --> 00:29:56,560 Speaker 2: But I've come home a few times where they've had 555 00:29:56,600 --> 00:29:59,520 Speaker 2: the air conditioning on and the heat on because they 556 00:29:59,520 --> 00:30:04,880 Speaker 2: forget and the two systems fight each other. So in Florida, 557 00:30:05,000 --> 00:30:07,400 Speaker 2: I don't know if you'll get that. But sometimes you'll 558 00:30:07,400 --> 00:30:09,680 Speaker 2: have a car where the temperature blend or even though 559 00:30:09,720 --> 00:30:13,040 Speaker 2: it's set to cold, doesn't quite make it all the 560 00:30:13,080 --> 00:30:15,560 Speaker 2: way over. You know what I'm talking about When I 561 00:30:15,560 --> 00:30:18,200 Speaker 2: say temperature blend door, Greg, yeah, it. 562 00:30:20,200 --> 00:30:23,120 Speaker 4: Thumps sometimes. It didn't do that when I first got. 563 00:30:22,960 --> 00:30:26,840 Speaker 2: It, but it okay, so you know, are we getting 564 00:30:26,880 --> 00:30:31,400 Speaker 2: correct swing? We can look at all this. We really 565 00:30:31,520 --> 00:30:34,720 Speaker 2: sort of need a scan tool, all right. We a 566 00:30:34,760 --> 00:30:37,280 Speaker 2: good scan tool would be able to put the sweet 567 00:30:37,440 --> 00:30:40,200 Speaker 2: put put the blend doors through a sweep test. Do 568 00:30:40,280 --> 00:30:42,760 Speaker 2: we see them go from zero to two twenty four 569 00:30:42,920 --> 00:30:45,880 Speaker 2: whatever the max ranges on a twenty fourteen? Do we 570 00:30:45,960 --> 00:30:49,280 Speaker 2: have a compressor issue? And one of the tests we 571 00:30:49,280 --> 00:30:51,600 Speaker 2: would do is to put a set of pressure gauges 572 00:30:51,640 --> 00:30:54,920 Speaker 2: high and low side and look at pressure and then 573 00:30:55,080 --> 00:30:57,640 Speaker 2: disconnect down on the compressor. There's going to be a 574 00:30:57,680 --> 00:30:59,920 Speaker 2: two wire connector with a blue and a blue light green. 575 00:31:00,800 --> 00:31:05,000 Speaker 2: That is the that is the variable displacement solenoid. If 576 00:31:05,040 --> 00:31:07,320 Speaker 2: we disconnect that, we could look at pressure. Does the 577 00:31:07,360 --> 00:31:10,440 Speaker 2: pressure drop? Does the compressor go to minimum output? If 578 00:31:10,480 --> 00:31:12,720 Speaker 2: it does well, then the compressor is good. We can 579 00:31:12,760 --> 00:31:16,360 Speaker 2: look elsewhere, you know, if if you want, you know 580 00:31:16,560 --> 00:31:20,560 Speaker 2: what's what's common. Compressors are common, and thermal expansion valves 581 00:31:20,560 --> 00:31:22,200 Speaker 2: are common. But you're gonna need to set u pressure 582 00:31:22,200 --> 00:31:25,760 Speaker 2: gauges to really look for it and see what it 583 00:31:25,800 --> 00:31:27,600 Speaker 2: does for you. Let me ask you this question and 584 00:31:27,640 --> 00:31:30,040 Speaker 2: we can eliminate the temperature of the blend door. If 585 00:31:30,040 --> 00:31:32,480 Speaker 2: you start the car up cold, does the AC still stink? 586 00:31:34,400 --> 00:31:35,960 Speaker 4: It never has stump. 587 00:31:37,160 --> 00:31:40,440 Speaker 2: Not smell wise, just poor performance. If you start this 588 00:31:40,560 --> 00:31:43,000 Speaker 2: car up stone cold, turn the air on, is it cold? 589 00:31:43,920 --> 00:31:44,800 Speaker 3: Uh no? 590 00:31:45,440 --> 00:31:49,320 Speaker 4: Ever since I got it it didn't get all right. 591 00:31:49,400 --> 00:31:52,000 Speaker 2: Then you know, if if within the first minute you 592 00:31:52,080 --> 00:31:55,800 Speaker 2: don't get cold there before the engine warms up, I'm 593 00:31:55,800 --> 00:31:58,520 Speaker 2: going to tell you probably don't have a blend door 594 00:31:58,800 --> 00:32:04,160 Speaker 2: temp problem issue because engine heat isn't there right. If so, 595 00:32:04,240 --> 00:32:06,680 Speaker 2: you can, you can likely eliminate that. I would be 596 00:32:06,720 --> 00:32:08,400 Speaker 2: looking hard at I want to want to know what 597 00:32:08,440 --> 00:32:11,040 Speaker 2: system pressures are. For all we know right now it's overcharged, 598 00:32:11,760 --> 00:32:14,480 Speaker 2: and i'd want to know what system pressures are. And 599 00:32:14,600 --> 00:32:17,240 Speaker 2: I'd want to be doing some testing of the AC compressor, 600 00:32:17,880 --> 00:32:21,320 Speaker 2: like I said, the variable displacement solenoid and taking a 601 00:32:21,400 --> 00:32:24,320 Speaker 2: look if it passes that minimum output test again, you 602 00:32:24,400 --> 00:32:27,239 Speaker 2: need a scan tool, you know, then take a look 603 00:32:27,280 --> 00:32:29,440 Speaker 2: at the thermal expansion valve. What are we missing there? You 604 00:32:29,520 --> 00:32:31,240 Speaker 2: got some testing to do, Greg, You got to find 605 00:32:31,240 --> 00:32:33,400 Speaker 2: somebody else that can do it if you can't, but 606 00:32:33,800 --> 00:32:37,160 Speaker 2: definitely repairable and it could be expensive. It could be 607 00:32:37,400 --> 00:32:39,840 Speaker 2: you know, inexpensive. Got to do some tests first, Kiddle, 608 00:32:39,960 --> 00:32:41,880 Speaker 2: I'm running dy in the car. Doctor. We're back right 609 00:32:41,920 --> 00:33:00,080 Speaker 2: after this. Hey, you know, we started this hour talking 610 00:33:00,120 --> 00:33:06,680 Speaker 2: about ten speed, GM transmissions and tahoes for sixteen thousand dollars, 611 00:33:07,200 --> 00:33:08,840 Speaker 2: and I told you i'd finish this story. 612 00:33:09,920 --> 00:33:10,120 Speaker 4: You know. 613 00:33:10,280 --> 00:33:12,520 Speaker 2: I think what frustrates you guys the most today is 614 00:33:12,720 --> 00:33:14,920 Speaker 2: you feel like you're beta testers for the cars you're 615 00:33:14,920 --> 00:33:16,760 Speaker 2: buying that you're paying a lot of money for, and 616 00:33:16,840 --> 00:33:21,600 Speaker 2: you do right. Think about it. Ten speed transmissions, cylinder deactivation, 617 00:33:22,040 --> 00:33:27,560 Speaker 2: turbo charging, start stop systems, adaptive suspensions, radar crews, control 618 00:33:27,680 --> 00:33:34,480 Speaker 2: lane assist, these massive entertainment infotainment systems. Modern vehicles are incredible. 619 00:33:34,520 --> 00:33:38,160 Speaker 2: They really are. They're truly incredible. You put somebody in 620 00:33:38,200 --> 00:33:40,240 Speaker 2: a car from the sixties with a big engine, loud 621 00:33:40,280 --> 00:33:42,320 Speaker 2: exhaust on a four speed. Never mind, they can't drive 622 00:33:42,320 --> 00:33:44,480 Speaker 2: the four speed. They can't steer it, they can't control it, 623 00:33:44,520 --> 00:33:51,720 Speaker 2: they can't use the brakes. They're completely baffled. Complexity costs money. 624 00:33:52,120 --> 00:33:54,240 Speaker 2: What did I tell this customer with the tahoe. I 625 00:33:54,280 --> 00:33:57,640 Speaker 2: told them the truth. The vehicle overall was clean and 626 00:33:57,680 --> 00:34:00,640 Speaker 2: it was valuable enough. They still needed the vehicle. They 627 00:34:00,680 --> 00:34:03,520 Speaker 2: still needed a tahoe. I told him to fix it. 628 00:34:03,560 --> 00:34:07,000 Speaker 2: I told him spend the sixteen grand, best warranty, best longevity. 629 00:34:07,880 --> 00:34:11,759 Speaker 2: Because here's the perspective. You either make car payments or 630 00:34:11,760 --> 00:34:15,040 Speaker 2: you make repair payments. Pick your poison. I'm running any 631 00:34:15,040 --> 00:34:18,200 Speaker 2: in the car doctor. Good mechanics aren't expensive, They're priceless. 632 00:34:18,480 --> 00:34:23,040 Speaker 2: See you, baby, He he's a car doctor. Car advice 633 00:34:23,239 --> 00:34:23,960 Speaker 2: to write