1 00:00:02,520 --> 00:00:11,840 Speaker 1: Bloomberg Audio Studios, podcasts, radio news. This is Masters in 2 00:00:11,920 --> 00:00:15,760 Speaker 1: Business with Barry Ritholts on Bloomberg Radio. 3 00:00:17,079 --> 00:00:21,480 Speaker 2: This week on the podcast, What a Fascinating Conversation. Bob 4 00:00:21,560 --> 00:00:25,560 Speaker 2: Moser is founder and CEO of Prime Group Holdings. They're 5 00:00:25,600 --> 00:00:31,800 Speaker 2: the largest privately held self storage owner operator investor in 6 00:00:31,840 --> 00:00:39,080 Speaker 2: the country. Fascinating conversations. Started acquiring properties in college, eventually 7 00:00:40,120 --> 00:00:46,400 Speaker 2: started doing RVs and mobile homes, just really fascinating methodology 8 00:00:46,440 --> 00:00:51,680 Speaker 2: of identifying undervalue properties. I thought the conversation was fascinating, 9 00:00:51,680 --> 00:00:54,360 Speaker 2: and I think you will also with no further ado. 10 00:00:54,680 --> 00:00:56,000 Speaker 2: Bob Moser of. 11 00:00:56,040 --> 00:00:58,200 Speaker 3: Prime Group Holdings, Thanks for having me. 12 00:00:58,520 --> 00:01:02,120 Speaker 2: So let's start out with you. Your background, Bachelors with 13 00:01:02,240 --> 00:01:05,840 Speaker 2: honors and economics from Union College. Yes, sir, what was 14 00:01:05,840 --> 00:01:06,960 Speaker 2: the original career plan? 15 00:01:07,600 --> 00:01:09,600 Speaker 3: Tell you the truth? It was always real estate. So 16 00:01:09,720 --> 00:01:11,680 Speaker 3: I've always had an affinity for real estate. 17 00:01:11,760 --> 00:01:11,960 Speaker 2: Really. 18 00:01:12,319 --> 00:01:14,480 Speaker 3: My mom tells the story that when I was like 19 00:01:14,520 --> 00:01:17,120 Speaker 3: fourteen or fifteen, should drop me off at the local 20 00:01:17,160 --> 00:01:20,200 Speaker 3: real estate broker's office and I would drive them nuts 21 00:01:20,200 --> 00:01:22,280 Speaker 3: for a couple hours. And it was either that or 22 00:01:22,319 --> 00:01:24,160 Speaker 3: just to get rid of me out of her hair, probably, 23 00:01:24,600 --> 00:01:26,720 Speaker 3: but I always had it. Got my real estate license 24 00:01:26,800 --> 00:01:30,440 Speaker 3: before college. I got my brokerage license while at college 25 00:01:30,920 --> 00:01:34,040 Speaker 3: and actually started the business basically my sophomore junior year 26 00:01:34,080 --> 00:01:34,800 Speaker 3: while at Union. 27 00:01:35,000 --> 00:01:39,640 Speaker 2: Wow, that's amazing. So your college thesis focused on how 28 00:01:39,640 --> 00:01:44,319 Speaker 2: to value income producing real estate investments by comparing demands 29 00:01:44,319 --> 00:01:47,680 Speaker 2: and value, like, so you really knew exactly what you 30 00:01:47,720 --> 00:01:50,440 Speaker 2: wanted to do by your senior year. What was the 31 00:01:50,480 --> 00:01:52,240 Speaker 2: outcome of that college thesis? 32 00:01:52,400 --> 00:01:54,440 Speaker 3: It's a good question. So it was on the valuation 33 00:01:54,520 --> 00:01:58,680 Speaker 3: of income producing properties using hadonic and non handonic regression analysis. 34 00:01:58,720 --> 00:02:02,040 Speaker 2: So when we say hadnic, you're adjusting for quality. 35 00:02:02,200 --> 00:02:06,800 Speaker 3: Location, attributes of the property, taking away basically the revenue 36 00:02:06,800 --> 00:02:09,720 Speaker 3: stream what else adds value to the asset? And I 37 00:02:09,760 --> 00:02:13,000 Speaker 3: was really hyper focused on fragmented real estate assets. So 38 00:02:13,040 --> 00:02:15,120 Speaker 3: basically every real estate asset when you look at it, 39 00:02:15,120 --> 00:02:18,200 Speaker 3: goes through the same life cycle when they're originally owned, developed, 40 00:02:18,320 --> 00:02:21,720 Speaker 3: managed by local regional developers. Then over time the larger 41 00:02:21,760 --> 00:02:24,280 Speaker 3: groups come in and consolidate. So I was looking for 42 00:02:24,320 --> 00:02:28,200 Speaker 3: that reflection point when that consolidation starts. And I was 43 00:02:28,240 --> 00:02:31,239 Speaker 3: focused back then in college on the thesis for manufactured 44 00:02:31,240 --> 00:02:34,640 Speaker 3: housing communities. And when you're a college student, you know 45 00:02:34,639 --> 00:02:36,639 Speaker 3: people pick up the phone when you call because they're 46 00:02:36,639 --> 00:02:38,399 Speaker 3: always trying to help somebody out. And I was very 47 00:02:38,440 --> 00:02:41,680 Speaker 3: fortunate to speak to Sam Zell and some other obviously 48 00:02:41,760 --> 00:02:44,400 Speaker 3: leaders in the real estate business, and they gave me 49 00:02:44,440 --> 00:02:47,200 Speaker 3: some great insight, and one of the ones he said 50 00:02:47,240 --> 00:02:50,080 Speaker 3: to me was that there's a lot of buyers, but 51 00:02:50,120 --> 00:02:52,080 Speaker 3: there's not much product out there. You have to go 52 00:02:52,160 --> 00:02:54,600 Speaker 3: out and find product for people. If you're going to 53 00:02:54,639 --> 00:02:56,680 Speaker 3: be a good real estate investor, you have to have 54 00:02:56,760 --> 00:02:59,640 Speaker 3: the ability to find the assets. So I decided to 55 00:02:59,639 --> 00:03:03,880 Speaker 3: start a company in college to facilitate that transaction. Obviously, 56 00:03:03,919 --> 00:03:05,840 Speaker 3: I didn't have any money. My dad was a retired 57 00:03:05,880 --> 00:03:08,880 Speaker 3: New York City detective. My mom was a teacher's aid, 58 00:03:09,040 --> 00:03:12,120 Speaker 3: so I didn't grow up any wealth. But I figured 59 00:03:12,160 --> 00:03:14,239 Speaker 3: out that if I could find good product, there was 60 00:03:14,280 --> 00:03:17,280 Speaker 3: a numerous amount of buyers to buy it. And I 61 00:03:17,320 --> 00:03:20,320 Speaker 3: did this by using the Freedom Information Act of New 62 00:03:20,400 --> 00:03:23,040 Speaker 3: York and then various other states, where I figured out 63 00:03:23,120 --> 00:03:26,840 Speaker 3: that I could track all real estate asset classes using 64 00:03:27,200 --> 00:03:30,840 Speaker 3: the same common denominator of water and sewer permitting. So 65 00:03:30,880 --> 00:03:33,440 Speaker 3: I went down the Albany and I made my request 66 00:03:33,919 --> 00:03:36,880 Speaker 3: and union was trimester, so I had these big gaps 67 00:03:36,920 --> 00:03:41,640 Speaker 3: off around Thanksgiving the New Years, and one day ups 68 00:03:41,760 --> 00:03:44,760 Speaker 3: knocked at my door and I had converted my parents 69 00:03:44,840 --> 00:03:47,560 Speaker 3: upstairs bedroom to my corporate office, like any kind of 70 00:03:47,640 --> 00:03:51,160 Speaker 3: broke entremneur would do. And he's like and hit me 71 00:03:51,200 --> 00:03:53,360 Speaker 3: a box. I'm like, oh, there's my real estate information. 72 00:03:53,720 --> 00:03:56,200 Speaker 3: And he's like, actually, that truck out there is. I 73 00:03:56,280 --> 00:04:00,240 Speaker 3: had boxes and boxes of the old doss printouts every 74 00:04:00,280 --> 00:04:03,640 Speaker 3: self storage facility, every mobile home park, every RV park, 75 00:04:04,720 --> 00:04:06,280 Speaker 3: Marina multi family. 76 00:04:06,720 --> 00:04:10,040 Speaker 2: Just so some of the younger listeners can appreciate this, 77 00:04:10,360 --> 00:04:14,000 Speaker 2: forget Ai. This is really before there was any sort 78 00:04:14,000 --> 00:04:16,719 Speaker 2: of usable internet where you could say, hey, let me 79 00:04:16,760 --> 00:04:22,000 Speaker 2: scan Andy dot gov and find all the real estate permitting. 80 00:04:22,440 --> 00:04:27,320 Speaker 2: This is physical papers stored in physical office buildings and 81 00:04:27,440 --> 00:04:28,440 Speaker 2: file cabinets. 82 00:04:28,480 --> 00:04:30,480 Speaker 3: I had a pay per page on the pronoun. 83 00:04:30,680 --> 00:04:32,919 Speaker 2: And what did that cost? And how long ago is this? 84 00:04:33,120 --> 00:04:37,599 Speaker 3: So this was back in ninety seven, ninety six, ninety seven. 85 00:04:38,360 --> 00:04:40,400 Speaker 3: It probably cost me a couple hundred dollars, which I 86 00:04:40,400 --> 00:04:43,200 Speaker 3: really didn't have as a college student. But I realized 87 00:04:43,240 --> 00:04:46,440 Speaker 3: quickly that that information was the key to finding assets. 88 00:04:46,480 --> 00:04:48,400 Speaker 3: And what I would do is I would systematically go 89 00:04:48,480 --> 00:04:52,200 Speaker 3: through these lists basically county by county, asset type by 90 00:04:52,240 --> 00:04:56,640 Speaker 3: asset type, identifying the institutional quality assets that were still 91 00:04:56,640 --> 00:05:00,040 Speaker 3: loaned by mom and pops or non institutional investors. I 92 00:05:00,080 --> 00:05:02,599 Speaker 3: would do a deep dive on those assets. I would 93 00:05:02,640 --> 00:05:04,680 Speaker 3: call and get the rents. I would call the tax 94 00:05:04,720 --> 00:05:07,520 Speaker 3: assessor to get the real estate taxes. My goal was 95 00:05:07,560 --> 00:05:09,719 Speaker 3: to know more about the real estate than the owner 96 00:05:09,760 --> 00:05:11,600 Speaker 3: did by the time I called them on the phone 97 00:05:11,880 --> 00:05:13,960 Speaker 3: to see if they'd be interested in selling, and then 98 00:05:14,000 --> 00:05:16,280 Speaker 3: I would continually call them every thirty to forty five 99 00:05:16,360 --> 00:05:18,320 Speaker 3: days after that until they became a seller. 100 00:05:18,600 --> 00:05:22,760 Speaker 2: Huh, that's unbelievable. So that's what led you to unconventional 101 00:05:22,760 --> 00:05:27,040 Speaker 2: and overlook segments. You mentioned marinas and RV parks and 102 00:05:28,160 --> 00:05:33,000 Speaker 2: other things like that. Manufactured homes. How long did it 103 00:05:33,080 --> 00:05:36,000 Speaker 2: take you before you managed to acquire your first property? 104 00:05:36,240 --> 00:05:40,360 Speaker 3: So there was a acquired my first property shortly after college. 105 00:05:40,400 --> 00:05:43,360 Speaker 3: And what happened was there was a mobile home park 106 00:05:43,400 --> 00:05:47,559 Speaker 3: in Streetsboro, Ohio. It was actually called Camelot Village. Again. 107 00:05:47,640 --> 00:05:50,080 Speaker 3: A guy named Mike Duffy owned it, and I used 108 00:05:50,080 --> 00:05:52,520 Speaker 3: to call mister Duffy probably every thirty days to see 109 00:05:52,560 --> 00:05:55,039 Speaker 3: if he would sell his asset, and one day I 110 00:05:55,120 --> 00:05:58,279 Speaker 3: finally got him to sell and I made a nice 111 00:05:58,320 --> 00:06:01,279 Speaker 3: fee on the transaction, but I still needed a little 112 00:06:01,320 --> 00:06:03,520 Speaker 3: bit more. In the year I graduated, my mom took 113 00:06:03,520 --> 00:06:05,640 Speaker 3: a home equity loan against the family house. 114 00:06:05,760 --> 00:06:06,719 Speaker 2: Is that how you finance? 115 00:06:06,760 --> 00:06:09,920 Speaker 3: That's how acquisition. That's how I financed my first acquisition. 116 00:06:10,080 --> 00:06:13,440 Speaker 3: So before that I was facilitating transaction to making fees, 117 00:06:13,440 --> 00:06:16,280 Speaker 3: almost like a broker, but not a listing broker. And 118 00:06:16,320 --> 00:06:19,080 Speaker 3: then the first asset I bought was when my parents 119 00:06:19,120 --> 00:06:20,120 Speaker 3: took a home equity loan. 120 00:06:20,240 --> 00:06:22,799 Speaker 2: So if in you mentioned you got your real estate 121 00:06:22,920 --> 00:06:28,840 Speaker 2: license in college, how you finding buyers for these sortive, 122 00:06:29,520 --> 00:06:33,520 Speaker 2: unconventional properties. Are you going to the big institutions and saying, hey, 123 00:06:33,560 --> 00:06:35,599 Speaker 2: I have a property that fits into your portfolio. 124 00:06:35,640 --> 00:06:37,799 Speaker 3: And what I actually did was I had these lists 125 00:06:37,960 --> 00:06:40,520 Speaker 3: obviously that I got from the foil request, and I 126 00:06:40,640 --> 00:06:43,239 Speaker 3: kept on seeing the same name show up as buyers 127 00:06:43,320 --> 00:06:45,840 Speaker 3: or that were owners. So if I knew they owned 128 00:06:45,839 --> 00:06:48,440 Speaker 3: five assets in that particular region, I thought, Hey, if 129 00:06:48,480 --> 00:06:50,240 Speaker 3: I developed when or I get a relationship with a 130 00:06:50,279 --> 00:06:52,240 Speaker 3: seller that would sell, I would bring it to that. 131 00:06:52,279 --> 00:06:53,039 Speaker 2: You knew where to bring it? 132 00:06:54,120 --> 00:06:54,360 Speaker 1: Huh? 133 00:06:54,680 --> 00:06:58,839 Speaker 2: Really, really, quite fascinating. And so when did you found 134 00:06:59,120 --> 00:07:01,080 Speaker 2: your own real estate brokerage farm? 135 00:07:01,160 --> 00:07:04,159 Speaker 3: So that was basically in college. So I was in college. 136 00:07:04,200 --> 00:07:06,440 Speaker 3: That was in college I became a real estate broker. 137 00:07:06,480 --> 00:07:09,920 Speaker 3: Before college, I was a licensed salesperson and then you 138 00:07:10,000 --> 00:07:12,000 Speaker 3: have to have X amount of hours under your belt 139 00:07:12,040 --> 00:07:14,280 Speaker 3: before you can become a brokerage. And I've got my 140 00:07:14,320 --> 00:07:16,040 Speaker 3: brokerage license in ninety seven. 141 00:07:16,320 --> 00:07:19,600 Speaker 2: So how long did you do that as a as 142 00:07:19,640 --> 00:07:22,040 Speaker 2: a broker rather than an investor? Or? They coon of 143 00:07:22,080 --> 00:07:23,040 Speaker 2: around parallel path. 144 00:07:23,200 --> 00:07:26,640 Speaker 3: No, so I was basically working exclusively for generating fees 145 00:07:26,680 --> 00:07:30,520 Speaker 3: from like ninety seven to two thousands, two thousand and one. 146 00:07:30,960 --> 00:07:33,760 Speaker 3: I started buying my first asset around two ninety nine, 147 00:07:33,760 --> 00:07:36,560 Speaker 3: going into two thousand. Obviously the first one I bought. 148 00:07:37,120 --> 00:07:38,800 Speaker 3: It took me a while obviously to give up the 149 00:07:38,880 --> 00:07:42,400 Speaker 3: transactional side until I could support myself on owning assets. 150 00:07:42,640 --> 00:07:46,280 Speaker 2: So you ramp up various assets until twenty thirteen when 151 00:07:46,320 --> 00:07:48,040 Speaker 2: you start Prime group. Was that the path? 152 00:07:48,160 --> 00:07:50,240 Speaker 3: So what I did was so my mom took the 153 00:07:50,240 --> 00:07:52,960 Speaker 3: home equity loan my parents did against their home. The 154 00:07:53,000 --> 00:07:55,720 Speaker 3: first asset I bought, actually I had sold to that 155 00:07:55,880 --> 00:07:59,000 Speaker 3: gentleman ten months prior and I called them up and 156 00:07:59,000 --> 00:08:01,400 Speaker 3: I said, hey, you know, Wayne, I sold you this 157 00:08:01,480 --> 00:08:04,200 Speaker 3: property was on Cape Cod, would you be interested in 158 00:08:04,280 --> 00:08:07,080 Speaker 3: selling it? And I sold it to him for three million. 159 00:08:07,080 --> 00:08:08,920 Speaker 3: He ended up selling it to me for five million 160 00:08:09,600 --> 00:08:11,840 Speaker 3: ten months eailier and then I moved up to Cape 161 00:08:11,880 --> 00:08:14,280 Speaker 3: Cod and I actually ran the asset for the first 162 00:08:14,280 --> 00:08:17,000 Speaker 3: two years to see how the business worked, because I 163 00:08:17,000 --> 00:08:19,480 Speaker 3: didn't want to be that owner that would tell people 164 00:08:19,520 --> 00:08:21,480 Speaker 3: what to do without actually being able to do it themselves. 165 00:08:22,000 --> 00:08:24,080 Speaker 3: And then I bought my second property, and then I 166 00:08:24,120 --> 00:08:27,360 Speaker 3: bought my third, and then by two thousand and five 167 00:08:27,680 --> 00:08:30,440 Speaker 3: August twelve, two thousand and five, I had a large 168 00:08:30,760 --> 00:08:33,400 Speaker 3: liquidity event. I sold a group of assets to Sam Zell. 169 00:08:34,280 --> 00:08:38,199 Speaker 3: That's when he converted MHC, which was manufactured housing communities 170 00:08:38,200 --> 00:08:41,320 Speaker 3: his rate to equity lifestyle communities and he started to 171 00:08:41,320 --> 00:08:44,440 Speaker 3: focus on RV parks. So on that date I sold 172 00:08:44,520 --> 00:08:48,520 Speaker 3: him roughly five assets back then, which provided a substantial 173 00:08:48,520 --> 00:08:51,320 Speaker 3: amount of liquidity to myself, and I went out and 174 00:08:51,360 --> 00:08:53,160 Speaker 3: did a bunch of That's when I really started to 175 00:08:53,160 --> 00:08:54,119 Speaker 3: build the portfolio. 176 00:08:54,200 --> 00:08:56,640 Speaker 2: So I want to draw a line. So you're a 177 00:08:56,679 --> 00:09:03,000 Speaker 2: college kid randomly calling big real estate investors, including Sam 178 00:09:03,080 --> 00:09:05,560 Speaker 2: Zel who took your phone call, took my phone call 179 00:09:05,679 --> 00:09:08,080 Speaker 2: and you had a long conversation with did they did? 180 00:09:08,320 --> 00:09:10,880 Speaker 2: And so how many years later it's like, hey, Sam, 181 00:09:11,280 --> 00:09:13,960 Speaker 2: it's me Bob. Do you remember me? I have some 182 00:09:14,080 --> 00:09:14,800 Speaker 2: assets for you. 183 00:09:15,000 --> 00:09:16,520 Speaker 3: It was funny when you say that, because when I 184 00:09:16,559 --> 00:09:18,880 Speaker 3: was dealing with the CEO. There's a CEO at the time, 185 00:09:19,440 --> 00:09:21,600 Speaker 3: I always wanted because I never really spoke to him 186 00:09:21,600 --> 00:09:24,080 Speaker 3: then after so I wonder if you'd actually put two 187 00:09:24,120 --> 00:09:26,760 Speaker 3: and two together. I'm sure he did, But it was 188 00:09:26,840 --> 00:09:30,080 Speaker 3: it was a really interesting transaction, you know. It was 189 00:09:30,160 --> 00:09:33,000 Speaker 3: the RV world was an interesting business, the RV parks. 190 00:09:33,000 --> 00:09:35,120 Speaker 3: It was basically I was the first one to really 191 00:09:35,240 --> 00:09:38,319 Speaker 3: use securitize financing in the RV park world. That hadn't 192 00:09:38,320 --> 00:09:41,199 Speaker 3: been really done prior. So it was. It was an 193 00:09:41,200 --> 00:09:42,360 Speaker 3: interesting time. 194 00:09:42,520 --> 00:09:45,520 Speaker 2: So now you have a liquidity event, you're tapping into 195 00:09:45,920 --> 00:09:51,280 Speaker 2: Wall Street securitization, all the funnes. How at what point 196 00:09:51,320 --> 00:09:54,640 Speaker 2: do you say, oh, there's a ready source of capital. 197 00:09:54,800 --> 00:09:58,160 Speaker 2: I could just put a roll up strategy together and 198 00:09:58,400 --> 00:10:01,680 Speaker 2: run all of these properties more of efficiently. Then mom 199 00:10:01,720 --> 00:10:04,600 Speaker 2: and Pops can do. Every one of these would have 200 00:10:04,679 --> 00:10:08,440 Speaker 2: to have a separate accounting and a separate tax filing 201 00:10:08,440 --> 00:10:11,360 Speaker 2: and all that stuff. You centralize that and suddenly it's 202 00:10:11,440 --> 00:10:13,079 Speaker 2: productive and efficient one. 203 00:10:13,040 --> 00:10:16,480 Speaker 3: Hundred percent what I So, basically, from let's say two 204 00:10:16,480 --> 00:10:18,680 Speaker 3: thousand through two thousand and five two thousand and six, 205 00:10:19,160 --> 00:10:21,400 Speaker 3: I was acquiring a lot of mobile homr V parks. 206 00:10:21,440 --> 00:10:24,400 Speaker 3: I also owned shopping centers, a little bit of everything. 207 00:10:24,400 --> 00:10:28,120 Speaker 3: It was a pretty diversified portfolio. And what really transitioned 208 00:10:28,120 --> 00:10:30,600 Speaker 3: to me to become an asset specialist, which we are now, 209 00:10:31,200 --> 00:10:33,840 Speaker 3: was how well self storage was doing during the first 210 00:10:33,880 --> 00:10:37,640 Speaker 3: financial crisis. I was doing a year in portfolio review 211 00:10:37,679 --> 00:10:39,840 Speaker 3: in around two thousand and seven two thousand and eight, 212 00:10:40,320 --> 00:10:42,600 Speaker 3: and the self storage assets were a smaller part of 213 00:10:42,640 --> 00:10:46,280 Speaker 3: my portfolio back then, but they were outperforming everything else 214 00:10:46,400 --> 00:10:48,760 Speaker 3: at that time. It wasn't like they were going, you know, 215 00:10:48,880 --> 00:10:51,120 Speaker 3: straight up, but they were so defensive and they were 216 00:10:51,120 --> 00:10:53,280 Speaker 3: doing so well when all these other assets were getting 217 00:10:53,280 --> 00:10:56,560 Speaker 3: beat up. And I decided at that point to become 218 00:10:56,600 --> 00:11:00,640 Speaker 3: an asset specialist stingularly focus on self storeage. So I 219 00:11:00,760 --> 00:11:03,079 Speaker 3: sold off Over the next few years, I sold off 220 00:11:03,120 --> 00:11:05,720 Speaker 3: the rest of the mobilehome in RV parks. I had 221 00:11:05,880 --> 00:11:09,040 Speaker 3: multifamily that went to third party management, and from that 222 00:11:09,200 --> 00:11:13,120 Speaker 3: time forward, I continued just to consolidate self storage. This 223 00:11:13,280 --> 00:11:15,040 Speaker 3: was on my own balance sheet at this time, and 224 00:11:15,080 --> 00:11:17,760 Speaker 3: then I started the co mingled fun business around twenty 225 00:11:17,800 --> 00:11:20,600 Speaker 3: and fourteen. So from basically two thousand and seven two 226 00:11:20,600 --> 00:11:23,440 Speaker 3: thousand and eight through twenty and fourteen, I was using 227 00:11:23,480 --> 00:11:26,480 Speaker 3: my own capital or in house capital to acquire these assets. 228 00:11:26,840 --> 00:11:30,360 Speaker 2: So I'm curious why would self storage do well during 229 00:11:30,400 --> 00:11:34,559 Speaker 2: the financial crisis. Was it literally people were losing their homes, 230 00:11:34,600 --> 00:11:36,360 Speaker 2: they had to figure out where all their stuff had 231 00:11:36,400 --> 00:11:39,400 Speaker 2: to go, or what was happening in that period that 232 00:11:39,520 --> 00:11:42,800 Speaker 2: made that such a standout performer. 233 00:11:42,880 --> 00:11:44,880 Speaker 3: I would say it was more the defensive nature of it, 234 00:11:44,920 --> 00:11:47,839 Speaker 3: wh were these other assets were decreasing dramatically. Storage was 235 00:11:47,880 --> 00:11:50,800 Speaker 3: holding its own and its need based real estate. I 236 00:11:50,840 --> 00:11:53,600 Speaker 3: do not buy aspirational real estate. I think that's where 237 00:11:53,600 --> 00:11:55,839 Speaker 3: a lot of people get in trouble. I buy real 238 00:11:55,960 --> 00:12:00,160 Speaker 3: estate that people need for all different economic cycles, and 239 00:12:00,160 --> 00:12:04,240 Speaker 3: that's what self storage is. You know, it's upgrades, downgrades, death, divorce, 240 00:12:04,760 --> 00:12:07,400 Speaker 3: all of those type of life cycles or some that 241 00:12:07,480 --> 00:12:10,319 Speaker 3: happens in life creates some need for storage. 242 00:12:10,640 --> 00:12:13,760 Speaker 2: It seems like you are in a variety of different 243 00:12:13,800 --> 00:12:18,040 Speaker 2: regions everywhere from Saratoga to Springs to Chelsea. Here in 244 00:12:18,080 --> 00:12:23,760 Speaker 2: New York City, how do your underwriting assumptions differ relative 245 00:12:23,800 --> 00:12:27,200 Speaker 2: to is this urban? Is this suburban? Is it ex urban? 246 00:12:27,320 --> 00:12:30,880 Speaker 2: Is it out in the Styx? How do you look 247 00:12:30,920 --> 00:12:35,920 Speaker 2: at these different spaces? Obviously valuations differ, in rents differ. 248 00:12:36,440 --> 00:12:38,120 Speaker 2: What's the thought process? 249 00:12:38,320 --> 00:12:41,400 Speaker 3: So we truly obviously real estate. That's some cliche, but 250 00:12:41,400 --> 00:12:44,719 Speaker 3: it's location, location, locations. So if you look at our portfolio, 251 00:12:44,920 --> 00:12:47,520 Speaker 3: it basically you take the United States and it looks 252 00:12:47,520 --> 00:12:50,000 Speaker 3: like a U. So we're up and down the coasts 253 00:12:50,120 --> 00:12:53,920 Speaker 3: where right now we don't have exposure in Texas. And 254 00:12:53,960 --> 00:12:55,920 Speaker 3: the reason why is that there's a lot of open 255 00:12:56,000 --> 00:12:58,720 Speaker 3: zoning in Texas and one of our major requirements is 256 00:12:58,800 --> 00:13:02,040 Speaker 3: barriers to entry. And the reason why we're along coastlines 257 00:13:02,080 --> 00:13:04,400 Speaker 3: and then we're up picking up in the mountain cities 258 00:13:04,600 --> 00:13:07,640 Speaker 3: out in like Utah and Colorado is that there's a 259 00:13:07,640 --> 00:13:11,240 Speaker 3: barrier that's natural barrier keeping the population tight to a nucleus. 260 00:13:11,480 --> 00:13:14,839 Speaker 3: So we want to be in predictable downtown retail corridors 261 00:13:14,840 --> 00:13:17,440 Speaker 3: when we're choosing the asset. So that's the first glance 262 00:13:17,520 --> 00:13:20,000 Speaker 3: over deciding where we're going to buy. Then it goes 263 00:13:20,040 --> 00:13:22,560 Speaker 3: down to what is the supply, what's going to constrain 264 00:13:22,640 --> 00:13:25,480 Speaker 3: the supply in that particular market, because like any other 265 00:13:25,520 --> 00:13:28,480 Speaker 3: type of real estate, there's always areas that are oversupplied, 266 00:13:28,760 --> 00:13:31,359 Speaker 3: and the key is finding these areas that are undersupplied. 267 00:13:31,679 --> 00:13:34,040 Speaker 3: When I was first doing this with paper, it was 268 00:13:34,080 --> 00:13:37,520 Speaker 3: a lot of obviously calling on the phone, calling the assessor, 269 00:13:37,640 --> 00:13:40,640 Speaker 3: feeling the market out, visiting. Now we have built very 270 00:13:40,720 --> 00:13:44,560 Speaker 3: sophisticated software that helps us pre identify these areas that 271 00:13:44,559 --> 00:13:46,760 Speaker 3: we should be buying, not even the area, the exact 272 00:13:46,800 --> 00:13:49,760 Speaker 3: asset we should be buying, even though it's not for sale. 273 00:13:50,040 --> 00:13:52,760 Speaker 3: So we built out this program where it basically I 274 00:13:52,800 --> 00:13:55,559 Speaker 3: can put in our buybox and it populates out of 275 00:13:55,600 --> 00:13:58,360 Speaker 3: the sixty thousand self storage facilities in the country the 276 00:13:58,360 --> 00:14:01,120 Speaker 3: ones we should go after though they're not for sale. 277 00:14:01,520 --> 00:14:03,680 Speaker 3: And then what we have is our deal teams, which 278 00:14:03,679 --> 00:14:07,000 Speaker 3: are a group of roughly three dozen people internally that 279 00:14:07,200 --> 00:14:10,440 Speaker 3: we allocate the deals that fit our criteria to and 280 00:14:10,480 --> 00:14:13,000 Speaker 3: then they continue to call and visit those owners until 281 00:14:13,040 --> 00:14:16,079 Speaker 3: we convert them to sellers. So we truly buy everything 282 00:14:16,080 --> 00:14:19,240 Speaker 3: off market and it's one organically originated. 283 00:14:19,480 --> 00:14:23,119 Speaker 2: Huh really really fascinating. Coming up, we continue our conversation 284 00:14:23,280 --> 00:14:28,280 Speaker 2: with Bob Moser, CEO of Prime Group Holdings, discussing the 285 00:14:28,400 --> 00:14:32,520 Speaker 2: prime storage business. I'm very results you're listening. 286 00:14:32,200 --> 00:14:44,320 Speaker 4: To Masters in Business on Bloomberg Radio. I'm very results 287 00:14:44,360 --> 00:14:47,360 Speaker 4: you're listening to Masters in business on Bloomberg Radio. My 288 00:14:47,760 --> 00:14:50,760 Speaker 4: extra special guest this week is Bob Moser. He is 289 00:14:50,800 --> 00:14:56,160 Speaker 4: the CEO of Prime Group Holdings, specializing in privately held 290 00:14:56,720 --> 00:15:01,040 Speaker 4: self storage commercial real estate. The firm has acquired over 291 00:15:01,200 --> 00:15:05,560 Speaker 4: ten billion dollars in real estate assets across three hundred 292 00:15:05,600 --> 00:15:09,560 Speaker 4: and fifty locations, twenty eight states, Canaona, and the Virgin Islands. 293 00:15:10,040 --> 00:15:12,800 Speaker 4: So let's talk a little bit about the business model 294 00:15:12,960 --> 00:15:18,120 Speaker 4: of self storage. I see these areas popping up everywhere. 295 00:15:18,160 --> 00:15:21,640 Speaker 4: I see these self storage facilities popping up everywhere. 296 00:15:22,800 --> 00:15:26,320 Speaker 2: How widely used are they? How profitable are they versus 297 00:15:26,400 --> 00:15:31,119 Speaker 2: you know, traditional commercial real estate? What is the appeal 298 00:15:31,360 --> 00:15:34,600 Speaker 2: that just over the past ten twenty years this space 299 00:15:34,680 --> 00:15:35,640 Speaker 2: has exploded. 300 00:15:36,000 --> 00:15:39,920 Speaker 3: It's a great question. So self storage has the lowest 301 00:15:39,920 --> 00:15:43,240 Speaker 3: break even occupancy of any institutional real estate asset class 302 00:15:43,240 --> 00:15:46,000 Speaker 3: I can think of, So at forty percent occupied, your 303 00:15:46,040 --> 00:15:50,480 Speaker 3: break into even on expenses. So there it's very risk adverse. 304 00:15:50,560 --> 00:15:53,560 Speaker 3: It's a very risk adverse asset from top to bottom. 305 00:15:53,600 --> 00:15:56,080 Speaker 3: When you're looking at how what the tenant signs to 306 00:15:56,080 --> 00:15:58,880 Speaker 3: become a tenant. These are month to month leases, so 307 00:15:58,920 --> 00:16:01,560 Speaker 3: we can adjust to what's happening in the macro environment 308 00:16:01,600 --> 00:16:04,800 Speaker 3: at any given time. There's no lease risk whatsoever in 309 00:16:04,840 --> 00:16:05,480 Speaker 3: the asset class. 310 00:16:05,520 --> 00:16:08,720 Speaker 2: So no lobby, no doorman, no no door showers to 311 00:16:09,160 --> 00:16:12,280 Speaker 2: none of the things that multifamily. 312 00:16:11,680 --> 00:16:14,040 Speaker 3: Correct makes so expense Well, you think about a multifamily. 313 00:16:14,040 --> 00:16:15,880 Speaker 3: If you're gonna turn a unit, it's gonna cush you 314 00:16:15,880 --> 00:16:18,400 Speaker 3: anywhere from let's say fifteen hundred to five thousand, depending 315 00:16:18,400 --> 00:16:21,000 Speaker 3: on what you're doing. Self storage is five dollars. We're 316 00:16:21,000 --> 00:16:23,480 Speaker 3: sweeping it and replacing a light bulb if there is one. 317 00:16:23,840 --> 00:16:27,840 Speaker 3: So and ten. Improvement is what really hurts, especially office, 318 00:16:27,840 --> 00:16:30,920 Speaker 3: but a lot of real estate assets. You're constantly chasing 319 00:16:30,960 --> 00:16:32,560 Speaker 3: that capital improvement. 320 00:16:33,120 --> 00:16:36,840 Speaker 2: Really really quite interesting. What about ancillary revenue streams? We've 321 00:16:36,880 --> 00:16:40,520 Speaker 2: all seen those silly reality shows where they find these 322 00:16:41,040 --> 00:16:43,360 Speaker 2: you know, someone abandons the unit and they find some 323 00:16:44,080 --> 00:16:46,800 Speaker 2: million dollar painting in there. How much nonsense? 324 00:16:46,880 --> 00:16:49,160 Speaker 3: Yeah, I haven't had that look, but the h it's 325 00:16:49,160 --> 00:16:51,360 Speaker 3: funny that you bring that up. So prior to those 326 00:16:51,640 --> 00:16:55,640 Speaker 3: TV shows, we would have the auctions on site, kind 327 00:16:55,640 --> 00:16:57,960 Speaker 3: of like you see in those the TV shows. What 328 00:16:58,120 --> 00:17:00,520 Speaker 3: happened though, everybody all of a sudden started showing up 329 00:17:00,560 --> 00:17:02,840 Speaker 3: to these had a personality they thought they were on TV. 330 00:17:03,480 --> 00:17:06,320 Speaker 3: The traffic became overwhelming on the asset. So everything now 331 00:17:06,359 --> 00:17:08,600 Speaker 3: was virtual. So when we have an auction, it's all 332 00:17:08,640 --> 00:17:12,160 Speaker 3: done online and it's not a revenue source for the business. 333 00:17:12,359 --> 00:17:14,879 Speaker 3: So we put our properties through a five step value 334 00:17:14,880 --> 00:17:18,280 Speaker 3: creation process, and one of those steps is diversifying the 335 00:17:18,359 --> 00:17:21,080 Speaker 3: revenue stream. And it's a great question because there's a 336 00:17:21,080 --> 00:17:23,920 Speaker 3: substantial amount of value picked up in self stores through 337 00:17:23,920 --> 00:17:26,399 Speaker 3: these ancillary revenue streams. One of them is a tenant 338 00:17:26,400 --> 00:17:30,239 Speaker 3: protection program where the tenants are able to push the 339 00:17:30,280 --> 00:17:33,520 Speaker 3: liability of a storm or something happening to their goods 340 00:17:33,520 --> 00:17:36,760 Speaker 3: onto the landlord for paying a certain price. There's obviously 341 00:17:36,920 --> 00:17:40,760 Speaker 3: there's prime access if you need access past the operating hours. 342 00:17:40,960 --> 00:17:42,920 Speaker 3: So let's say you need access twenty four hours a day. 343 00:17:42,960 --> 00:17:45,359 Speaker 3: You're a small business, you can pay for that. So 344 00:17:45,400 --> 00:17:48,080 Speaker 3: these items obviously add up when you have two to 345 00:17:48,119 --> 00:17:50,360 Speaker 3: three hundred thousand units like we currently operate. 346 00:17:50,840 --> 00:17:53,040 Speaker 2: I hadn't even thought about the idea of a storm. 347 00:17:53,280 --> 00:17:57,800 Speaker 2: So you live near a coast, there's a big hurricane coming. Hey, 348 00:17:57,840 --> 00:17:59,399 Speaker 2: I have a bunch of furniture and I want to 349 00:17:59,440 --> 00:18:02,639 Speaker 2: get soaked. If we're if we're swamped, let's move an 350 00:18:02,680 --> 00:18:04,040 Speaker 2: inland to a storage area. 351 00:18:04,080 --> 00:18:07,720 Speaker 3: And that's and God forbid something happens to their home. 352 00:18:08,520 --> 00:18:10,320 Speaker 3: You know, obviously a lot of stuff gets moved into 353 00:18:10,359 --> 00:18:11,280 Speaker 3: the storage facility. 354 00:18:11,920 --> 00:18:14,879 Speaker 2: So you, you guys are the largest privately held self 355 00:18:14,880 --> 00:18:19,360 Speaker 2: storage set of ownership. What's the competition, Like, I know, 356 00:18:19,480 --> 00:18:23,120 Speaker 2: I know Blackstone is in here. We see cubes everywhere, 357 00:18:23,160 --> 00:18:27,119 Speaker 2: we see public storage. Who are your big competitors? And 358 00:18:27,600 --> 00:18:30,520 Speaker 2: is there an eventual play where someone takes you out? 359 00:18:30,600 --> 00:18:30,959 Speaker 1: Correct? 360 00:18:31,160 --> 00:18:33,960 Speaker 3: So there's the group of public companies that you were 361 00:18:34,000 --> 00:18:36,520 Speaker 3: just mentioning. You have extra space, you have public storage, 362 00:18:36,520 --> 00:18:39,800 Speaker 3: you have cubesmart U Hall and you all. 363 00:18:39,880 --> 00:18:41,520 Speaker 2: I didn't even think of you all that exactly. 364 00:18:41,680 --> 00:18:43,560 Speaker 3: Most people think I'm just at the moving rights, but 365 00:18:43,600 --> 00:18:46,800 Speaker 3: obviously they own a substantial amount of self storage. Substantial amount. 366 00:18:47,400 --> 00:18:50,440 Speaker 3: What we do differently is we operate differently. We have 367 00:18:50,480 --> 00:18:52,840 Speaker 3: a different I would say rationale when it comes to 368 00:18:52,880 --> 00:18:55,359 Speaker 3: operating compared to the reats, where the reats are highly 369 00:18:55,440 --> 00:18:59,119 Speaker 3: focused on occupancy, they want to keep their occupancy of 370 00:18:59,200 --> 00:19:03,040 Speaker 3: ninety ninety two percent, where I'll trade occupancy for top 371 00:19:03,080 --> 00:19:05,960 Speaker 3: line revenue. So what we'll do is in the off 372 00:19:06,000 --> 00:19:10,360 Speaker 3: season when it's slower, we'll hold our rents, create some occupancy, 373 00:19:10,680 --> 00:19:13,080 Speaker 3: and then come spring when the season's busier, we have 374 00:19:13,160 --> 00:19:15,640 Speaker 3: room to put the higher payers in. Where the rates 375 00:19:15,640 --> 00:19:18,720 Speaker 3: are more focused on keeping that occupancy steady at ninety two, 376 00:19:18,800 --> 00:19:20,520 Speaker 3: then come spring they have no room to put those 377 00:19:20,560 --> 00:19:23,840 Speaker 3: people in. So we really focus on driving the value. 378 00:19:23,920 --> 00:19:26,359 Speaker 3: We've looked at what works over the last twenty years 379 00:19:26,640 --> 00:19:29,760 Speaker 3: and then we've just implemented it on scale across the portfolio. 380 00:19:30,080 --> 00:19:33,080 Speaker 2: And then the related issue I see are the mobile 381 00:19:33,160 --> 00:19:38,200 Speaker 2: pods people sometimes use. Seems sort of adjacent to the space. 382 00:19:38,280 --> 00:19:39,480 Speaker 2: What are your thoughts on that? 383 00:19:39,640 --> 00:19:42,520 Speaker 3: So we're not in that business. It's a lot more 384 00:19:42,640 --> 00:19:43,440 Speaker 3: labor intensive. 385 00:19:43,520 --> 00:19:46,200 Speaker 2: You got to physically drop the pod off and come 386 00:19:46,280 --> 00:19:47,040 Speaker 2: collect it later. 387 00:19:47,160 --> 00:19:49,760 Speaker 3: Correct. So in storage, one of the main benefits is 388 00:19:49,760 --> 00:19:52,720 Speaker 3: there we take no abailment risk, so we're never taking 389 00:19:52,760 --> 00:19:55,920 Speaker 3: possession of the person's goods. Where the pod, you start 390 00:19:55,920 --> 00:19:58,600 Speaker 3: to cross that line a bit. So on the storage, 391 00:19:58,720 --> 00:20:02,480 Speaker 3: it's one hundred percent the consumers or the clients' possessions. 392 00:20:02,520 --> 00:20:04,840 Speaker 3: We have no contact with it. They put their lock 393 00:20:04,920 --> 00:20:07,399 Speaker 3: on it, they're the only one that has access to it. 394 00:20:07,480 --> 00:20:09,080 Speaker 3: Were one hundred percent hands off. 395 00:20:10,440 --> 00:20:12,879 Speaker 2: So this really went from kind of a niche to 396 00:20:13,000 --> 00:20:16,679 Speaker 2: a mainstream investment class over the past couple of years. 397 00:20:17,240 --> 00:20:19,879 Speaker 2: You were really early in this space. What did you 398 00:20:19,920 --> 00:20:22,720 Speaker 2: see that are those miss and what do you think 399 00:20:22,880 --> 00:20:26,640 Speaker 2: a lot of commercial real estate investors don't quite understand 400 00:20:26,680 --> 00:20:27,439 Speaker 2: about this space? 401 00:20:27,560 --> 00:20:30,760 Speaker 3: It was the fragmentation again, the first fragment assets I 402 00:20:30,800 --> 00:20:33,200 Speaker 3: was focused on with the mobile home parks and RV parks, 403 00:20:33,560 --> 00:20:36,679 Speaker 3: which I saw starting to consolidate, and then obviously how 404 00:20:36,720 --> 00:20:39,480 Speaker 3: well storage did during those tougher times, which really led 405 00:20:39,520 --> 00:20:42,040 Speaker 3: me to the storage being highly fragmented. When I first 406 00:20:42,160 --> 00:20:45,639 Speaker 3: entered the asset class, even back in around twenty and 407 00:20:45,800 --> 00:20:49,480 Speaker 3: fifteen twenty fourteen, it was roughly eighty percent still owned 408 00:20:49,520 --> 00:20:52,240 Speaker 3: by mom and pops. Wow, so just the reach and 409 00:20:52,280 --> 00:20:55,240 Speaker 3: the institutionals only owned twenty percent of the the outstandings. 410 00:20:55,240 --> 00:20:58,679 Speaker 3: Today it's probably closer to seventy seventy five percent, So 411 00:20:58,720 --> 00:21:01,680 Speaker 3: there's been a lot of consolidations. But what's interesting about 412 00:21:01,760 --> 00:21:04,920 Speaker 3: storage is that the new supply coming online is being 413 00:21:04,960 --> 00:21:08,560 Speaker 3: brought online by what we call merchant builders. So there 414 00:21:08,560 --> 00:21:11,200 Speaker 3: are regional developers who have an extra piece of land, 415 00:21:11,200 --> 00:21:13,879 Speaker 3: they're shopping center developers who put a storage up on 416 00:21:14,000 --> 00:21:16,679 Speaker 3: that corner lot or that key lot they might have. 417 00:21:16,800 --> 00:21:20,399 Speaker 3: It's not the large institutions building the supply, so it 418 00:21:20,480 --> 00:21:22,919 Speaker 3: keeps it pretty fragmented. So they're the ones adding the 419 00:21:22,960 --> 00:21:24,520 Speaker 3: new supply to the market. 420 00:21:25,240 --> 00:21:28,680 Speaker 2: That's really kind of interesting. So a couple of years ago, 421 00:21:28,920 --> 00:21:32,480 Speaker 2: you did a raise a couple of billion dollars from 422 00:21:32,520 --> 00:21:36,240 Speaker 2: outside investors. Seems like that's a good chunk of money 423 00:21:36,280 --> 00:21:39,520 Speaker 2: to go out and start either buying or building. How 424 00:21:39,520 --> 00:21:41,280 Speaker 2: do you look at the two options? 425 00:21:41,640 --> 00:21:44,960 Speaker 3: So we don't like taking construction risks, so I like 426 00:21:45,040 --> 00:21:48,199 Speaker 3: that we buy cash looan so day one for an 427 00:21:48,240 --> 00:21:51,040 Speaker 3: asset to make it through our ic committee, we have 428 00:21:51,080 --> 00:21:53,600 Speaker 3: a very high threshold, and that part of that threshold 429 00:21:53,640 --> 00:21:56,440 Speaker 3: is cash flow. We pride ourselves on being able to 430 00:21:56,480 --> 00:21:59,760 Speaker 3: distribute free cash flow to our investors pretty early in 431 00:21:59,800 --> 00:22:02,720 Speaker 3: the fund is life, even during the investment period, which 432 00:22:02,760 --> 00:22:06,560 Speaker 3: is pretty rare. But the fun business started in actually 433 00:22:06,560 --> 00:22:10,440 Speaker 3: twenty fifteen as a smaller fund. Up until that point 434 00:22:10,480 --> 00:22:13,239 Speaker 3: I had only purchased on my own capital, and we 435 00:22:13,280 --> 00:22:15,280 Speaker 3: did a test fund that did very well. Was a 436 00:22:15,320 --> 00:22:17,600 Speaker 3: smaller fund. It was only one hundred and fifty four million, 437 00:22:18,119 --> 00:22:19,960 Speaker 3: and then the second fund we grew it to seven 438 00:22:20,040 --> 00:22:22,840 Speaker 3: hundred and twenty five million, and then the third fund 439 00:22:22,960 --> 00:22:24,720 Speaker 3: is when you're referring to, is roughly two and a 440 00:22:24,760 --> 00:22:25,840 Speaker 3: half billion dollar fund. 441 00:22:26,000 --> 00:22:29,439 Speaker 2: So why go to outside investors rather than go the 442 00:22:29,520 --> 00:22:32,560 Speaker 2: securitize route? Is it that much less expensive to do? 443 00:22:33,200 --> 00:22:33,439 Speaker 2: It was? 444 00:22:33,440 --> 00:22:36,760 Speaker 3: Basically it's a it's scale play. So I knew them 445 00:22:36,800 --> 00:22:39,560 Speaker 3: as a class was going to consolidate quickly once the 446 00:22:39,600 --> 00:22:43,000 Speaker 3: other the large institutions understood it better, or when the 447 00:22:43,119 --> 00:22:45,960 Speaker 3: origin investors did, and I wanted to have that foothold 448 00:22:46,040 --> 00:22:48,040 Speaker 3: in the market, and the best way to do it 449 00:22:48,119 --> 00:22:51,200 Speaker 3: was through the comingled fund way where and also by 450 00:22:51,280 --> 00:22:53,800 Speaker 3: doing that, I think we were able to disrupt things 451 00:22:53,800 --> 00:22:56,359 Speaker 3: a bit because we pride ourselves on delivering what we 452 00:22:56,440 --> 00:23:00,480 Speaker 3: call entrepreneurial type returns. We are operators, are in the 453 00:23:00,480 --> 00:23:03,080 Speaker 3: field on a daily basis, we're in the office grinding 454 00:23:03,119 --> 00:23:05,840 Speaker 3: this out. So we try to deliver direct property level 455 00:23:05,920 --> 00:23:08,040 Speaker 3: returns to our investors. 456 00:23:08,119 --> 00:23:13,000 Speaker 2: So not hands off like correct numbers. So let's you 457 00:23:13,040 --> 00:23:17,640 Speaker 2: mentioned your investment committee walk us through the typical acquisition. 458 00:23:18,080 --> 00:23:20,679 Speaker 2: How do you source these things? Is it still just 459 00:23:21,280 --> 00:23:23,680 Speaker 2: calling people up and saying hey, let us know when 460 00:23:23,720 --> 00:23:26,440 Speaker 2: you want to sell and following up and then what's 461 00:23:26,480 --> 00:23:28,600 Speaker 2: the process like through the investment committee. 462 00:23:28,600 --> 00:23:32,119 Speaker 3: So this is where it takes the correct personality to 463 00:23:32,200 --> 00:23:34,159 Speaker 3: be this part of the team. And these are what 464 00:23:34,160 --> 00:23:36,320 Speaker 3: we call our deal team members. So what we use 465 00:23:36,440 --> 00:23:40,080 Speaker 3: is our proprietary software we have developed in house that 466 00:23:40,200 --> 00:23:43,720 Speaker 3: we load our entire buybox into this software and it 467 00:23:44,080 --> 00:23:47,320 Speaker 3: projects it's an AI system every self storage that fits 468 00:23:47,320 --> 00:23:50,440 Speaker 3: that criteria in the country, and it has every data 469 00:23:50,440 --> 00:23:53,119 Speaker 3: point about that asset, the owner, how big it is, 470 00:23:53,200 --> 00:23:56,000 Speaker 3: the tax is, the rate, everything you can imagine. Then 471 00:23:56,080 --> 00:23:58,560 Speaker 3: we allocate that deal to the deal team member that 472 00:23:58,600 --> 00:24:01,480 Speaker 3: covers that area. Then he or she continues to call 473 00:24:01,560 --> 00:24:03,879 Speaker 3: that owner every thirty to forty five days until we 474 00:24:03,920 --> 00:24:06,320 Speaker 3: convert them to a seller. So some of these deals 475 00:24:06,320 --> 00:24:08,679 Speaker 3: that we're buying today we've been working on for a 476 00:24:08,720 --> 00:24:11,120 Speaker 3: decade and we finally got the seller to the point 477 00:24:11,119 --> 00:24:15,840 Speaker 3: to sell. So it's a very thick, skinned long relationship. 478 00:24:15,840 --> 00:24:18,240 Speaker 3: But it's a numbers game. So if we have thirty 479 00:24:18,240 --> 00:24:21,800 Speaker 3: six people with good information calling these owners, and the 480 00:24:21,840 --> 00:24:25,239 Speaker 3: reason why we do so much upfront information is we 481 00:24:25,280 --> 00:24:27,560 Speaker 3: want to know more about the asset than the seller 482 00:24:27,600 --> 00:24:29,679 Speaker 3: does in a way, because we want to separate ourselves 483 00:24:29,680 --> 00:24:32,199 Speaker 3: from anybody else calling them. We want to show that 484 00:24:32,240 --> 00:24:34,800 Speaker 3: we're sincerely interested in buying their asset when we were 485 00:24:34,840 --> 00:24:37,919 Speaker 3: able to tell them, you know, or even educate them 486 00:24:37,960 --> 00:24:38,760 Speaker 3: about their own asset. 487 00:24:38,800 --> 00:24:41,320 Speaker 2: At times, so I get calls from an emails from 488 00:24:41,320 --> 00:24:43,520 Speaker 2: private equity guys, Hey, do you guys want to sell? 489 00:24:43,520 --> 00:24:46,959 Speaker 2: Blah blah blah. It's like it gets annoying at a point. 490 00:24:47,960 --> 00:24:51,560 Speaker 2: What's the conversation like with a seller, Hey spoke to 491 00:24:51,600 --> 00:24:55,880 Speaker 2: you back in October, just checking in seeing if anything changes. 492 00:24:56,119 --> 00:24:57,520 Speaker 2: How receptive are people to this? 493 00:24:57,640 --> 00:24:59,760 Speaker 3: So it's more than And I get those same emails 494 00:25:00,000 --> 00:25:01,560 Speaker 3: and it drives me nuts. Or the phone call, will 495 00:25:01,600 --> 00:25:03,920 Speaker 3: you sell your property? I'm like, which property? What area? 496 00:25:04,000 --> 00:25:06,399 Speaker 3: So when we call, you know we're referring to an 497 00:25:06,400 --> 00:25:09,720 Speaker 3: exact asset. We've already been by the asset. We know 498 00:25:09,800 --> 00:25:11,639 Speaker 3: what the numbers are, we know the size of it, 499 00:25:11,720 --> 00:25:14,119 Speaker 3: we've done, and we might have spent already two weeks 500 00:25:14,240 --> 00:25:17,240 Speaker 3: researching that asset before we called the owner and instead 501 00:25:17,240 --> 00:25:19,320 Speaker 3: of somebody just blindly calling you Berry, but if they 502 00:25:19,359 --> 00:25:21,439 Speaker 3: called you and they knew a lot about you, know, 503 00:25:21,480 --> 00:25:24,320 Speaker 3: your business, and they knew the numbers are estimated, sometimes 504 00:25:24,359 --> 00:25:26,359 Speaker 3: you're more intrigued to say, hey, this guy spent the 505 00:25:26,400 --> 00:25:29,040 Speaker 3: time to learn about But then we visit them on 506 00:25:29,080 --> 00:25:31,520 Speaker 3: the holidays, we find out when their birthday is, we 507 00:25:31,520 --> 00:25:34,680 Speaker 3: sent them acart, but it's a constantly being in contact 508 00:25:34,760 --> 00:25:37,120 Speaker 3: with them, and then we try to solve that problem 509 00:25:37,160 --> 00:25:39,040 Speaker 3: what they do with the money afterwards? How do they 510 00:25:39,080 --> 00:25:42,120 Speaker 3: maximize their sale proceeds? And we hold their hand through 511 00:25:42,160 --> 00:25:45,159 Speaker 3: the process and they become one of our biggest referrals 512 00:25:45,960 --> 00:25:46,600 Speaker 3: our sellers. 513 00:25:46,920 --> 00:25:50,719 Speaker 2: Huh, that's amazing. Maximizing returns afterwards. I'm going to assume 514 00:25:51,200 --> 00:25:55,600 Speaker 2: that's some combination of it's obviously capital gains, there's a 515 00:25:55,600 --> 00:25:59,159 Speaker 2: bunch of depreciation that comes along. There's a lot of 516 00:25:59,160 --> 00:26:03,800 Speaker 2: different things a seller can do. I would not have 517 00:26:03,880 --> 00:26:07,720 Speaker 2: thought that a buyer is going to facilitate that process. 518 00:26:07,760 --> 00:26:09,480 Speaker 3: We hold there and through it because we want to 519 00:26:09,480 --> 00:26:12,760 Speaker 3: eliminate any kind of friction. We need to buy assets. 520 00:26:12,800 --> 00:26:15,000 Speaker 3: We need to buy that asset. Like you said, we're 521 00:26:15,040 --> 00:26:18,119 Speaker 3: not blindly taking a shotgun and just waiting for something 522 00:26:18,119 --> 00:26:21,640 Speaker 3: to come to market. We're specifically targeting assets that fit 523 00:26:21,680 --> 00:26:25,720 Speaker 3: our criteria, so we know which ones make sense until 524 00:26:25,720 --> 00:26:28,840 Speaker 3: we dive into the actual real you know, initially it's 525 00:26:28,840 --> 00:26:31,320 Speaker 3: all hypothetical. Until we get the actual numbers from that seller, 526 00:26:32,040 --> 00:26:33,560 Speaker 3: that's the only time things would change. 527 00:26:33,720 --> 00:26:36,760 Speaker 2: So this sounds like it's a really unique approach in 528 00:26:36,800 --> 00:26:40,160 Speaker 2: the commercial real estate is Are you concerned that someone's 529 00:26:40,200 --> 00:26:43,000 Speaker 2: going to say, Hey, these guys seem to figure it out, 530 00:26:43,119 --> 00:26:44,159 Speaker 2: let's do what they're doing. 531 00:26:44,320 --> 00:26:46,600 Speaker 3: Well, we have twenty five year headstart on them, so 532 00:26:46,640 --> 00:26:50,199 Speaker 3: we have, you know, decades of information gathering, decades of 533 00:26:50,240 --> 00:26:54,120 Speaker 3: conversations with these sellers. Moreover, it's a heavy lift, it's 534 00:26:54,119 --> 00:26:56,760 Speaker 3: a burdensome, it's a expensive what I carry on my 535 00:26:56,840 --> 00:26:59,520 Speaker 3: deal teams. But the reason we do it is because 536 00:26:59,760 --> 00:27:02,320 Speaker 3: there's no other way to buy assets the way we 537 00:27:02,320 --> 00:27:04,560 Speaker 3: do and create the value we do. If we were 538 00:27:04,600 --> 00:27:06,680 Speaker 3: buying them on the open market. You think about it, 539 00:27:06,920 --> 00:27:08,840 Speaker 3: if we weren't buying it this way, we would be 540 00:27:08,880 --> 00:27:11,000 Speaker 3: buying it like ninety nine percent of every other asset 541 00:27:11,040 --> 00:27:14,880 Speaker 3: where it gets brokered. Beautiful pictures are taken, it's presented 542 00:27:14,920 --> 00:27:17,600 Speaker 3: in its best color, its shot gunned around to one 543 00:27:17,640 --> 00:27:20,560 Speaker 3: hundred buyers. You go through multiple delayers of bidding, and 544 00:27:20,600 --> 00:27:22,600 Speaker 3: at the end you'll overpaid for the asset. 545 00:27:22,760 --> 00:27:26,880 Speaker 2: The winner's curse in an auction situation, exactly. The more 546 00:27:26,880 --> 00:27:29,000 Speaker 2: buyers there are, the more likely it is the winter 547 00:27:29,080 --> 00:27:30,120 Speaker 2: over paid hundred percent. 548 00:27:30,160 --> 00:27:32,880 Speaker 3: So we bypass all that and we go directly to 549 00:27:32,960 --> 00:27:35,800 Speaker 3: the cellar and we solve problems for them. 550 00:27:35,920 --> 00:27:39,680 Speaker 2: That's really fascinating. I would not have guessed that degree 551 00:27:39,880 --> 00:27:45,000 Speaker 2: of complexity, sophistication, and facilitation to the seller. 552 00:27:45,240 --> 00:27:47,320 Speaker 3: Here's the crazy thing. We're closing six to seven deals 553 00:27:47,359 --> 00:27:50,640 Speaker 3: a month, so one or two a week on average. 554 00:27:50,640 --> 00:27:52,160 Speaker 3: When you look at that way, you know we will 555 00:27:52,200 --> 00:27:54,280 Speaker 3: bundle them up so they all close in a certain 556 00:27:54,320 --> 00:27:56,800 Speaker 3: maybe couple quarters. But yeah, when you average it. 557 00:27:56,760 --> 00:28:00,439 Speaker 2: Out, so it sounds like just the prep for you 558 00:28:00,480 --> 00:28:04,159 Speaker 2: make an offer off if it's a few weeks, it 559 00:28:04,200 --> 00:28:07,560 Speaker 2: sounds like you're spending tens of thousands, maybe hundreds of 560 00:28:07,560 --> 00:28:08,760 Speaker 2: thousands of dollars easily. 561 00:28:09,359 --> 00:28:11,360 Speaker 3: Really, but you think about it, if I don't get 562 00:28:11,359 --> 00:28:13,000 Speaker 3: that asset today, I might get it in a month. 563 00:28:13,000 --> 00:28:14,080 Speaker 3: If I don't get it in a month, I might 564 00:28:14,080 --> 00:28:15,560 Speaker 3: get it next year. If I don't get it next year, 565 00:28:15,560 --> 00:28:17,600 Speaker 3: We're into this for the long run, you know. We're 566 00:28:17,640 --> 00:28:22,840 Speaker 3: building a I think, become the best operator of alternative assets. 567 00:28:23,000 --> 00:28:25,800 Speaker 2: And when you guys raised Fund three, that was the 568 00:28:25,880 --> 00:28:30,440 Speaker 2: largest dedicated self storage fundraise at the time. I think 569 00:28:30,440 --> 00:28:32,160 Speaker 2: that was two and a half billion dollars or something 570 00:28:32,200 --> 00:28:35,959 Speaker 2: like that. Is that still the largest? Have there been 571 00:28:36,000 --> 00:28:38,640 Speaker 2: other subsequent raises in the self storage space? 572 00:28:38,720 --> 00:28:40,240 Speaker 3: That's the largest I know if that might have been 573 00:28:40,280 --> 00:28:44,000 Speaker 3: one of the largest property specific funds raised as well. 574 00:28:44,560 --> 00:28:45,720 Speaker 3: I've heard that before. 575 00:28:46,320 --> 00:28:50,800 Speaker 2: And what's the total self storage headcount? That's over three 576 00:28:50,880 --> 00:28:51,680 Speaker 2: hundred Now. 577 00:28:52,200 --> 00:28:54,160 Speaker 3: We have over three hundred, close to three hundred and 578 00:28:54,160 --> 00:28:57,120 Speaker 3: fifty assets. We have around seven or eight hundred employees 579 00:28:57,160 --> 00:29:01,040 Speaker 3: around the country. We have two main three main offices. 580 00:29:01,040 --> 00:29:03,360 Speaker 3: Now we have one in Sara, Choga Springs, where we're 581 00:29:03,440 --> 00:29:06,080 Speaker 3: it's our main headquarters. Then we have one in Jupiter, Florida, 582 00:29:06,520 --> 00:29:08,720 Speaker 3: and we're just opening an office here in West Chelsea. 583 00:29:09,560 --> 00:29:13,560 Speaker 2: Really really quite fascinating. Coming up, we continue our conversation 584 00:29:13,680 --> 00:29:18,000 Speaker 2: with Bob Moser, founder and CEO of Prime Group Holdings 585 00:29:18,440 --> 00:29:23,400 Speaker 2: discussing the state of commercial real estate today. I'm Barry Ridholts. 586 00:29:23,440 --> 00:29:36,960 Speaker 2: You're listening to Masters in Business on Bloomberg Radio. I'm 587 00:29:36,960 --> 00:29:40,680 Speaker 2: Barry Ridolts. You're listening to Masters in Business on Bloomberg 588 00:29:40,800 --> 00:29:45,560 Speaker 2: Radio and watching Masters in Business on YouTube. My extra 589 00:29:45,600 --> 00:29:47,840 Speaker 2: special guest this week is Bob Moser. He is the 590 00:29:47,880 --> 00:29:53,600 Speaker 2: CEO of Prime Group Holdings, the largest privately held self 591 00:29:53,640 --> 00:29:58,280 Speaker 2: storage investment group in the United States. The over three 592 00:29:58,400 --> 00:30:01,600 Speaker 2: hundred and fifty locations across on eight states, the US, 593 00:30:01,680 --> 00:30:05,280 Speaker 2: Virgin Islands, and Canada. I want to talk a little 594 00:30:05,320 --> 00:30:08,480 Speaker 2: bit about the state of commercial real estate today, but 595 00:30:08,560 --> 00:30:11,040 Speaker 2: I still have a handful of questions I have to 596 00:30:11,080 --> 00:30:18,560 Speaker 2: ask you about self storage. You mentioned small businesses are 597 00:30:18,720 --> 00:30:22,200 Speaker 2: a big customer. I wouldn't have guessed that. What percentage 598 00:30:22,320 --> 00:30:26,280 Speaker 2: of your units are rented by small businesses and what 599 00:30:26,320 --> 00:30:26,680 Speaker 2: do they. 600 00:30:26,640 --> 00:30:28,880 Speaker 3: Use this for? It's a great question. It's probably one 601 00:30:28,920 --> 00:30:32,440 Speaker 3: of the most overlooked aspects of self storage. Self storage 602 00:30:32,440 --> 00:30:35,920 Speaker 3: has two demand drivers, which is very unique in real 603 00:30:36,040 --> 00:30:38,680 Speaker 3: estate in general. You think about residential, do you have 604 00:30:38,760 --> 00:30:42,440 Speaker 3: residential demand? An office has business demand? Self storage we 605 00:30:42,520 --> 00:30:45,960 Speaker 3: have both residential and business demand. A lot of people 606 00:30:45,960 --> 00:30:48,920 Speaker 3: think of self storage. They think of storing their grandmother's couch. 607 00:30:49,000 --> 00:30:51,680 Speaker 3: It's far from it. That might be one or two percent. 608 00:30:52,240 --> 00:30:57,000 Speaker 3: The rest is of thirty to forty percent or small businesses, contractors, landscapers, 609 00:30:57,320 --> 00:31:01,600 Speaker 3: a lot of pharmaceutical reps. So their warehouse. We're the 610 00:31:01,600 --> 00:31:04,280 Speaker 3: warehouse for that small business that employs the majority of 611 00:31:04,280 --> 00:31:07,440 Speaker 3: the US population. And what's nice about storage being on 612 00:31:07,480 --> 00:31:10,120 Speaker 3: a month to month basis the terms of the contract. 613 00:31:10,360 --> 00:31:13,320 Speaker 3: They can expand or contract as needed with their business. 614 00:31:13,560 --> 00:31:15,720 Speaker 3: They don't have to sign a long term lease with 615 00:31:15,760 --> 00:31:19,040 Speaker 3: an industrial or a warehouse. It's a perfect fit for 616 00:31:19,120 --> 00:31:22,240 Speaker 3: an entrepreneur or a starting business or even a mature business. 617 00:31:22,640 --> 00:31:22,920 Speaker 1: Huh. 618 00:31:22,960 --> 00:31:28,560 Speaker 2: Really really interesting, And we were talking previously about self 619 00:31:28,600 --> 00:31:32,720 Speaker 2: storage isn't covered by the traditional landlord tenant law. This 620 00:31:32,800 --> 00:31:35,720 Speaker 2: is a much easier set of rules to operate on there. 621 00:31:36,160 --> 00:31:38,920 Speaker 2: This is a lean lows system. Is that true in 622 00:31:38,960 --> 00:31:40,120 Speaker 2: all states? Most states? 623 00:31:40,120 --> 00:31:42,480 Speaker 3: One hundred percent? And actually it carries to Canada as 624 00:31:42,480 --> 00:31:45,800 Speaker 3: well in parts of Europe that we're looking at. But yeah, 625 00:31:45,840 --> 00:31:48,520 Speaker 3: and it's basically very similar to like a bank loaning money. 626 00:31:48,800 --> 00:31:51,719 Speaker 3: They're collateral or the lean against in a particular asset. 627 00:31:51,800 --> 00:31:53,719 Speaker 3: And that's the way they look at it. And remember, 628 00:31:53,720 --> 00:31:56,160 Speaker 3: we take, like you're saying, for no abailment risk, so 629 00:31:56,200 --> 00:31:59,240 Speaker 3: we have no idea what's being stored, what the value is, 630 00:31:59,600 --> 00:32:02,360 Speaker 3: so that is the collateral to their lease. If they 631 00:32:02,360 --> 00:32:05,720 Speaker 3: don't pay that, there's an auction process. Obviously, we don't 632 00:32:05,720 --> 00:32:08,720 Speaker 3: want to auction off anybody's goods. And if let's say 633 00:32:08,720 --> 00:32:11,040 Speaker 3: we send out fifty auction notices, maybe one or two 634 00:32:11,080 --> 00:32:13,720 Speaker 3: go because hopefully we can work with that tenant and 635 00:32:13,760 --> 00:32:16,400 Speaker 3: get them caught up. But it provides a way to 636 00:32:16,480 --> 00:32:19,880 Speaker 3: collect the rent that's owed. Unlike a multifamily where it 637 00:32:19,920 --> 00:32:22,480 Speaker 3: might take you a year if you're lucky to fix 638 00:32:22,520 --> 00:32:25,040 Speaker 3: somebody that's not paying. Self storage is a lot quicker, 639 00:32:25,120 --> 00:32:26,040 Speaker 3: easier process. 640 00:32:26,480 --> 00:32:29,160 Speaker 2: And you mentioned Europe. I don't think you have a 641 00:32:29,200 --> 00:32:32,080 Speaker 2: whole lot of exposure currently in Europe. How big a 642 00:32:32,120 --> 00:32:34,440 Speaker 2: push are you looking to make on the continent. 643 00:32:34,760 --> 00:32:37,200 Speaker 3: So we've been doing a lot of digging in figuring 644 00:32:37,200 --> 00:32:41,480 Speaker 3: out what the different aspects in different cities. You know, 645 00:32:41,520 --> 00:32:44,360 Speaker 3: it's interesting because some of the owners in Europe, let's say, 646 00:32:44,400 --> 00:32:46,240 Speaker 3: let's look at London, there will be two or three 647 00:32:46,240 --> 00:32:50,080 Speaker 3: owners that own the majority of that inventory. Our play 648 00:32:50,160 --> 00:32:53,560 Speaker 3: again is going out and buying from that one off owner. 649 00:32:53,600 --> 00:32:55,680 Speaker 3: I really haven't gove into that much, but it's an 650 00:32:55,680 --> 00:33:00,400 Speaker 3: important aspect to our business is we identify the initutional 651 00:33:00,480 --> 00:33:02,440 Speaker 3: asset that's still owned by mom and pop, So we 652 00:33:02,520 --> 00:33:05,000 Speaker 3: target that person that owns one or two facilities, and 653 00:33:05,040 --> 00:33:07,840 Speaker 3: the reason for that is that they're not a professional operator, 654 00:33:08,240 --> 00:33:10,560 Speaker 3: and the chances are that we'll be able to achieve 655 00:33:10,920 --> 00:33:14,320 Speaker 3: our returns, if not better than what we estimated based 656 00:33:14,360 --> 00:33:18,520 Speaker 3: on putting our systems and processes over that family operated asset. 657 00:33:18,960 --> 00:33:21,760 Speaker 3: So in Europe they've been consolidated into groups, so it 658 00:33:21,760 --> 00:33:24,840 Speaker 3: really doesn't provide us that ability to buy assets that 659 00:33:24,880 --> 00:33:29,320 Speaker 3: we think are highly undermanaged. So we're very risk adverse, 660 00:33:29,360 --> 00:33:31,680 Speaker 3: so we'd like to see exactly how the value is 661 00:33:31,680 --> 00:33:33,920 Speaker 3: going to be created. You know, we have a game 662 00:33:34,000 --> 00:33:36,640 Speaker 3: plan on every asset what levers need to be pulled 663 00:33:36,640 --> 00:33:39,120 Speaker 3: in order to create that value, and one of those 664 00:33:39,240 --> 00:33:41,440 Speaker 3: is a lot of the optimization of the rent role, 665 00:33:41,720 --> 00:33:45,040 Speaker 3: optimization of the actual unit mix, the layout of the facility, 666 00:33:45,600 --> 00:33:48,520 Speaker 3: and if it's a larger, more professional owner, the chances 667 00:33:48,560 --> 00:33:51,320 Speaker 3: are those low hanging fruit might not be there. So 668 00:33:51,360 --> 00:33:53,560 Speaker 3: we're still trying to find the markets that have that 669 00:33:53,640 --> 00:33:57,080 Speaker 3: fragmentation where they're still one often two off owners, because 670 00:33:57,080 --> 00:33:59,400 Speaker 3: that is really our bread and butter. 671 00:34:00,000 --> 00:34:03,960 Speaker 2: In US, laws vary somewhat from state to state, but 672 00:34:04,040 --> 00:34:08,120 Speaker 2: it's fairly uniform. How different is it country to country 673 00:34:08,400 --> 00:34:10,000 Speaker 2: in the EU even or the UK. 674 00:34:10,120 --> 00:34:12,239 Speaker 3: Yeah, but even in the States when it comes to 675 00:34:12,320 --> 00:34:15,200 Speaker 3: the actual implementation of the lean law, it does. There's 676 00:34:15,239 --> 00:34:18,799 Speaker 3: different timings, there's different fees that can be charged, There's 677 00:34:18,840 --> 00:34:21,680 Speaker 3: different things that you do with the proceeds from the auction. 678 00:34:22,239 --> 00:34:25,200 Speaker 3: Let's say you receive more than what the person owed to. 679 00:34:26,000 --> 00:34:28,160 Speaker 3: Some of it gets donated away, some of it gets 680 00:34:28,160 --> 00:34:31,080 Speaker 3: contributed back to that cellar. Depending on the state that 681 00:34:31,200 --> 00:34:33,960 Speaker 3: extra free proceeds determined and where it goes. So we 682 00:34:34,000 --> 00:34:36,719 Speaker 3: have a whole legal compliance team that works on this 683 00:34:36,800 --> 00:34:39,080 Speaker 3: on a daily basis to make sure that each state 684 00:34:39,160 --> 00:34:43,040 Speaker 3: law is being followed every municipality in the US, every 685 00:34:43,080 --> 00:34:46,360 Speaker 3: county or every territory in Canada. And that's the research 686 00:34:46,360 --> 00:34:49,040 Speaker 3: we're doing right now in Europe and in Australia, trying 687 00:34:49,080 --> 00:34:51,319 Speaker 3: to find the markets where we know we can go 688 00:34:51,360 --> 00:34:54,360 Speaker 3: in and consolidate get economies a scale out of it, 689 00:34:54,440 --> 00:34:56,399 Speaker 3: but by the assets the way we want to buy 690 00:34:56,440 --> 00:34:57,640 Speaker 3: them on this one off way. 691 00:34:58,840 --> 00:35:06,880 Speaker 2: Really interesting commercial real estates have seen higher rates of costs, 692 00:35:07,280 --> 00:35:11,240 Speaker 2: interest rates and inflation have been kind of stubborn and sticky. 693 00:35:11,800 --> 00:35:15,080 Speaker 2: What sort of refinancing stresses does that create? Or are 694 00:35:15,160 --> 00:35:19,240 Speaker 2: you sidestepping that whole interest rate chase these days? 695 00:35:19,360 --> 00:35:21,799 Speaker 3: So we're very fortunate being in real estate for as 696 00:35:21,840 --> 00:35:24,960 Speaker 3: long as we have. We have developed really deep relationships 697 00:35:25,000 --> 00:35:28,520 Speaker 3: with the large institutional lenders, from City Bank, the GOLOB 698 00:35:28,719 --> 00:35:33,279 Speaker 3: and the JP, the BMO to Northern Trust. You know, 699 00:35:33,320 --> 00:35:35,359 Speaker 3: I'm sure I'm missing one. I'll probably get a call 700 00:35:35,440 --> 00:35:38,960 Speaker 3: after this, but we have very deep rooted relationships and 701 00:35:38,960 --> 00:35:42,479 Speaker 3: we're relationship oriented, so we're there. We work with these 702 00:35:42,520 --> 00:35:46,440 Speaker 3: banks and it's a flight to quality during this time 703 00:35:46,640 --> 00:35:49,200 Speaker 3: where lenders are going to the lenders they have long 704 00:35:49,280 --> 00:35:52,360 Speaker 3: term relationship and track records with. But we spend a 705 00:35:52,360 --> 00:35:55,560 Speaker 3: lot of time making sure that we're hedging our interest rates, 706 00:35:55,719 --> 00:35:57,840 Speaker 3: We're making sure that we're you know, we're putting the 707 00:35:57,920 --> 00:36:00,640 Speaker 3: right debt on the assets at the right time, you know, 708 00:36:00,760 --> 00:36:03,799 Speaker 3: making sure we're not cross collaterlyzing too much. So a 709 00:36:03,840 --> 00:36:04,600 Speaker 3: lot goes into it. 710 00:36:05,760 --> 00:36:11,360 Speaker 2: I can totally imagine we've certainly seen shifts in demographics 711 00:36:11,400 --> 00:36:16,400 Speaker 2: with everything from migration and remote work and aging populations. 712 00:36:16,960 --> 00:36:21,280 Speaker 2: How does that affect demand for commercial real estate, both 713 00:36:21,320 --> 00:36:24,000 Speaker 2: self storage and other related real estate. 714 00:36:24,160 --> 00:36:26,480 Speaker 3: For it's a big demand driver for self storage. So 715 00:36:26,719 --> 00:36:28,640 Speaker 3: when you think about it, people now are living in 716 00:36:28,680 --> 00:36:31,239 Speaker 3: apartments more. I think I just heard the average the 717 00:36:31,280 --> 00:36:33,600 Speaker 3: first time home buyers now until like they're forty now, 718 00:36:34,000 --> 00:36:35,920 Speaker 3: so late forties. It's crazy when it was used to 719 00:36:35,920 --> 00:36:38,239 Speaker 3: be like twenty eight or twenty six. So obviously they 720 00:36:38,239 --> 00:36:41,720 Speaker 3: live in smaller apartments. They need place to put their stuff, 721 00:36:41,760 --> 00:36:44,120 Speaker 3: they need storage. Storage is almost like a trade off. 722 00:36:44,400 --> 00:36:47,120 Speaker 3: Is it that extra bedroom that might cost you five 723 00:36:47,200 --> 00:36:49,440 Speaker 3: hundred dollars a month or is it a storage for 724 00:36:49,480 --> 00:36:51,720 Speaker 3: seventy five dollars a month? You know, so it's always 725 00:36:51,719 --> 00:36:53,440 Speaker 3: a trade same thing with an office. Is it that 726 00:36:53,480 --> 00:36:56,120 Speaker 3: bigger office where you can have stuff on site or 727 00:36:56,160 --> 00:36:58,279 Speaker 3: do you supplement it with a less expensive at the 728 00:36:58,320 --> 00:37:01,279 Speaker 3: self storage. So this goes back to self storage being 729 00:37:01,280 --> 00:37:04,120 Speaker 3: a need based real estate and this is why during 730 00:37:04,160 --> 00:37:07,200 Speaker 3: tougher times, the aspirational real estate are the ones that 731 00:37:07,280 --> 00:37:09,160 Speaker 3: take the hit. Like we've seen an office lately. 732 00:37:09,600 --> 00:37:13,040 Speaker 2: Yeah, speaking of office, we've seen a lot of underutilized 733 00:37:14,080 --> 00:37:19,600 Speaker 2: office properties. Work from home continues, hybrid working continues. How 734 00:37:19,680 --> 00:37:23,920 Speaker 2: is that affecting what you're doing? I just related to this. 735 00:37:24,000 --> 00:37:25,760 Speaker 2: I just saw a piece in the Wall Street Journal 736 00:37:26,640 --> 00:37:32,399 Speaker 2: this week that there has been a sudden surge of 737 00:37:32,400 --> 00:37:36,520 Speaker 2: office to residential conversions in Lower Manhattan, which two years 738 00:37:36,520 --> 00:37:39,600 Speaker 2: ago everybody said, oh it's too expensive, it's true time consuming. 739 00:37:40,360 --> 00:37:42,040 Speaker 2: Do you track that sort of stuff? What sort of 740 00:37:42,080 --> 00:37:42,920 Speaker 2: impact does that happen. 741 00:37:42,920 --> 00:37:45,040 Speaker 3: We're actually working on one of those now, Oh really 742 00:37:45,200 --> 00:37:46,320 Speaker 3: it is. That's pretty interesting. 743 00:37:46,560 --> 00:37:49,520 Speaker 2: We so commercial office to residential real estate. 744 00:37:49,600 --> 00:37:52,560 Speaker 3: So what it was was there was a group of 745 00:37:52,560 --> 00:37:56,319 Speaker 3: assets in West Chelsea that we ended up buying that 746 00:37:56,440 --> 00:37:58,239 Speaker 3: one of them, by actually two of them by right, 747 00:37:58,320 --> 00:38:01,239 Speaker 3: could be self storage. We're converting into a high end 748 00:38:01,360 --> 00:38:04,000 Speaker 3: storage of the future, we're calling it, and I can 749 00:38:04,000 --> 00:38:07,000 Speaker 3: go into that more modern a lot of technology driven 750 00:38:07,000 --> 00:38:10,200 Speaker 3: self storage. And the other part of the project was 751 00:38:10,239 --> 00:38:13,279 Speaker 3: a ninth story building that's on the high Line that 752 00:38:13,360 --> 00:38:15,600 Speaker 3: we are going in to have it converted from office 753 00:38:15,600 --> 00:38:16,800 Speaker 3: to residential. 754 00:38:16,520 --> 00:38:20,640 Speaker 2: On the Highline. All those properties have become incredibly valuable 755 00:38:20,680 --> 00:38:26,080 Speaker 2: with some starkitech designers and that sort of stuff. It's 756 00:38:26,120 --> 00:38:29,840 Speaker 2: always fascinating. I'm sure that's going to be uh more interesting. 757 00:38:30,560 --> 00:38:34,600 Speaker 2: When you say high tech self storage, I can imagine 758 00:38:35,719 --> 00:38:38,080 Speaker 2: an app and an ability to have stuff brought out 759 00:38:38,120 --> 00:38:40,239 Speaker 2: to you or stuff brought into you. What does high 760 00:38:40,239 --> 00:38:42,040 Speaker 2: tax self storage look like? 761 00:38:42,200 --> 00:38:45,759 Speaker 3: So we have actually harnessed the free energy of your 762 00:38:45,800 --> 00:38:49,320 Speaker 3: cell phone to unlock the lock. So it's pretty interesting. 763 00:38:49,360 --> 00:38:52,319 Speaker 3: So it's almost like a PayPal I believe that our 764 00:38:52,360 --> 00:38:55,000 Speaker 3: Apple pay uses. So basically, if you look at the 765 00:38:55,040 --> 00:38:57,719 Speaker 3: lock is what controls this business. The actual lock that's 766 00:38:57,719 --> 00:39:00,719 Speaker 3: put on and you have this a physical key, you 767 00:39:00,760 --> 00:39:02,879 Speaker 3: can lose that key, you can you know, it's hard 768 00:39:02,920 --> 00:39:05,120 Speaker 3: to share. Like let's say your small business, how do 769 00:39:05,160 --> 00:39:07,400 Speaker 3: you give your employee access, I'll give multiple keys. So 770 00:39:07,719 --> 00:39:11,319 Speaker 3: we've devised and have built a lock that your cell 771 00:39:11,360 --> 00:39:14,160 Speaker 3: phone gets an electronic key sent to it and then 772 00:39:14,200 --> 00:39:16,399 Speaker 3: you can use that to open up the lock. There's 773 00:39:16,400 --> 00:39:18,760 Speaker 3: no batteries needed, there's no Wi Fi needed. 774 00:39:18,840 --> 00:39:20,960 Speaker 2: Some of the new evs are the same way where 775 00:39:21,120 --> 00:39:24,360 Speaker 2: you show up with the phone and it exactly unlocks 776 00:39:24,400 --> 00:39:26,359 Speaker 2: the car, it lets you start it. 777 00:39:26,400 --> 00:39:29,359 Speaker 3: So we're bringing this to the self storage business and 778 00:39:29,400 --> 00:39:32,239 Speaker 3: we have our first five thousand being deployed as we 779 00:39:32,280 --> 00:39:35,080 Speaker 3: speak right now. But what's really nice it's catering not 780 00:39:35,160 --> 00:39:39,120 Speaker 3: only to the residential the business. Consumer then can share 781 00:39:39,200 --> 00:39:41,200 Speaker 3: their key for one time use or coming use with 782 00:39:41,239 --> 00:39:43,960 Speaker 3: an employee. The other thing is if they're late and 783 00:39:44,000 --> 00:39:47,360 Speaker 3: don't pay, their electronic keys turned off. But they also 784 00:39:47,400 --> 00:39:49,239 Speaker 3: the customer gets a full audit at the end of 785 00:39:49,280 --> 00:39:51,880 Speaker 3: the month when their unit's been opened, what time it was, 786 00:39:51,960 --> 00:39:54,080 Speaker 3: so they know who's been in and out of their tracks. 787 00:39:55,760 --> 00:39:59,520 Speaker 2: That's that's really fascinating. If it's not Wi Fi, how 788 00:39:59,520 --> 00:40:01,359 Speaker 2: does the key operator? Is that Bluetooth or. 789 00:40:01,360 --> 00:40:04,080 Speaker 3: No, it's purely off, So your cell phone gives off 790 00:40:04,160 --> 00:40:07,520 Speaker 3: energy just sitting there, and it was enough to harness 791 00:40:07,560 --> 00:40:10,960 Speaker 3: to actually flip that solenoid. It's pretty amazing. So we've 792 00:40:10,960 --> 00:40:13,080 Speaker 3: been working for a couple of years to get this perfected. 793 00:40:13,239 --> 00:40:16,360 Speaker 2: I'm assuming there has to be a battery, no battery. 794 00:40:16,080 --> 00:40:19,239 Speaker 3: Your phone, no battery, no battery. That's the key to this, 795 00:40:19,960 --> 00:40:22,040 Speaker 3: and it's good that you brought that up because everybody 796 00:40:22,040 --> 00:40:23,600 Speaker 3: else has done it with a battery in. 797 00:40:23,560 --> 00:40:27,200 Speaker 2: The lock, and eventually that battery battery the digital type 798 00:40:28,000 --> 00:40:30,560 Speaker 2: digital safs have a battery. The first time the battery 799 00:40:30,600 --> 00:40:33,120 Speaker 2: dies on your safe. You know, they're like, oh my god, 800 00:40:33,160 --> 00:40:35,240 Speaker 2: and you call them up and say, just just replace. 801 00:40:35,320 --> 00:40:36,960 Speaker 3: This wasn't supposed to happen right now. 802 00:40:36,960 --> 00:40:37,200 Speaker 1: It is. 803 00:40:37,239 --> 00:40:38,799 Speaker 3: So if you think about it, one of our facilities 804 00:40:38,800 --> 00:40:42,279 Speaker 3: in the Storia, it's thirty three hundred units. Okay, it's 805 00:40:42,320 --> 00:40:45,439 Speaker 3: one hundred and fifty six thousand square feet. So first 806 00:40:45,480 --> 00:40:48,280 Speaker 3: of the month comes, if people haven't paid, that manager 807 00:40:48,320 --> 00:40:50,800 Speaker 3: has to leave the front desk, go around and double 808 00:40:50,840 --> 00:40:54,440 Speaker 3: lock those units. Right now. The electronic key just matically 809 00:40:54,440 --> 00:40:57,600 Speaker 3: freezes the unit. So it reduces our labor. It gives 810 00:40:57,640 --> 00:41:00,319 Speaker 3: the consumer a better product and easier product. You don't 811 00:41:00,320 --> 00:41:01,759 Speaker 3: have to worry about losing a key. They have a 812 00:41:01,800 --> 00:41:04,240 Speaker 3: lock for free on their unit, They get an audit 813 00:41:04,400 --> 00:41:06,400 Speaker 3: of their unit. It gives them everything they want to know. 814 00:41:06,840 --> 00:41:08,640 Speaker 3: It's a great win win, huh. 815 00:41:09,400 --> 00:41:15,200 Speaker 2: Quite fascinating. So giving your perspective and experience in all 816 00:41:15,239 --> 00:41:18,560 Speaker 2: sorts of commercial real estate twenty twenty six, there's a 817 00:41:18,600 --> 00:41:20,920 Speaker 2: lot of questions. People have no idea what's going on 818 00:41:21,440 --> 00:41:25,759 Speaker 2: in terms of rates, in terms of government policies and 819 00:41:25,800 --> 00:41:28,320 Speaker 2: tariffs and all these different things. What are you seeing 820 00:41:28,320 --> 00:41:31,960 Speaker 2: in the commercial real estate space? Circa twenty twenty six. 821 00:41:31,880 --> 00:41:33,239 Speaker 3: It's a good question. I was on the phone on 822 00:41:33,239 --> 00:41:34,959 Speaker 3: the way down here with some of my bankers talking 823 00:41:34,960 --> 00:41:37,160 Speaker 3: about this. You know, where's the curve look like in 824 00:41:37,200 --> 00:41:40,480 Speaker 3: the short term. You know, obviously I think SOFA is 825 00:41:40,480 --> 00:41:42,200 Speaker 3: going to be coming down. You know, obviously the race 826 00:41:42,239 --> 00:41:44,520 Speaker 3: of being lowered. I'm hoping to see that on the 827 00:41:44,560 --> 00:41:46,040 Speaker 3: five year treasury as well. 828 00:41:47,239 --> 00:41:50,520 Speaker 2: You know, is that your benchmark for surfees as opposed 829 00:41:50,560 --> 00:41:52,600 Speaker 2: to you know, ten years for mortgages. 830 00:41:52,680 --> 00:41:54,480 Speaker 3: Yeah, so I look at the five year quite a bit. 831 00:41:54,640 --> 00:41:56,600 Speaker 3: You know, we'll do ten year and some but the 832 00:41:57,080 --> 00:42:00,200 Speaker 3: length of the fund really the five years probably the 833 00:42:00,239 --> 00:42:04,440 Speaker 3: most conducive in a fun structure. It gives you the flexibility. 834 00:42:04,640 --> 00:42:06,440 Speaker 3: You know, you can refinance out of it, but you're 835 00:42:06,440 --> 00:42:09,359 Speaker 3: not locked into a point where at times the debt 836 00:42:09,360 --> 00:42:11,760 Speaker 3: could be a penalty. If it's under leverage, you eliminate 837 00:42:11,800 --> 00:42:13,279 Speaker 3: a lot of buyers at the end when you do 838 00:42:13,320 --> 00:42:15,120 Speaker 3: a roll up, or if it's too costly, then you 839 00:42:15,200 --> 00:42:18,000 Speaker 3: have defeasants and everything else that goes along with it, 840 00:42:18,680 --> 00:42:20,719 Speaker 3: you know, maintenance. But the five year works well. 841 00:42:21,480 --> 00:42:25,680 Speaker 2: So we've been hearing from various manufacturers. There's no sort 842 00:42:25,719 --> 00:42:29,400 Speaker 2: of clarity as to policy. Everybody is kind of frozen, 843 00:42:29,560 --> 00:42:32,400 Speaker 2: cap X in place and are a little reluctance of 844 00:42:32,440 --> 00:42:35,480 Speaker 2: builds or require I get the sense that's not really 845 00:42:35,560 --> 00:42:37,080 Speaker 2: an issue with your business. 846 00:42:37,200 --> 00:42:40,040 Speaker 3: Going back, it's need based real estate. People need it 847 00:42:40,080 --> 00:42:42,880 Speaker 3: to no matter what the life cycle is, whatever the 848 00:42:42,920 --> 00:42:48,120 Speaker 3: macro economy is. They need space for their products, goods, inventory, 849 00:42:48,160 --> 00:42:49,120 Speaker 3: their personal items. 850 00:42:49,880 --> 00:42:54,560 Speaker 2: Really really fascinating last question before we get to our favorites. 851 00:42:55,080 --> 00:42:59,080 Speaker 2: So what do you think commercial real estate investors aren't 852 00:42:59,120 --> 00:43:03,840 Speaker 2: thinking about talking about but perhaps should be. What's really 853 00:43:03,920 --> 00:43:10,120 Speaker 2: overlooked in terms of pick a subject, assets, geographies, policy, 854 00:43:09,920 --> 00:43:13,800 Speaker 2: that's getting overlooked, But what really deserves more focused. 855 00:43:13,480 --> 00:43:16,400 Speaker 3: And I really think it's about how to really create 856 00:43:16,520 --> 00:43:19,280 Speaker 3: value in real estate. Real estate is not a short 857 00:43:19,360 --> 00:43:22,480 Speaker 3: term investment, and a lot of people look, and I'm 858 00:43:22,560 --> 00:43:24,960 Speaker 3: not even talking three to five years is short in 859 00:43:25,000 --> 00:43:27,719 Speaker 3: real estate. I remember years ago this old timer told 860 00:43:27,760 --> 00:43:29,760 Speaker 3: me that, you know, real estate's boring for the first 861 00:43:29,800 --> 00:43:33,520 Speaker 3: thirty years. But it's true. It really takes a while, 862 00:43:33,640 --> 00:43:36,320 Speaker 3: not only to it not be boring, but to be actually, 863 00:43:37,000 --> 00:43:39,480 Speaker 3: you know, profitable, lucrative, and then you start really then 864 00:43:39,520 --> 00:43:42,360 Speaker 3: it starts to multiply on itself as the rents go 865 00:43:42,560 --> 00:43:46,200 Speaker 3: up and you stabilize those expenses, things start to grow rapidly. 866 00:43:46,480 --> 00:43:48,840 Speaker 3: But I think it's the longer term vision to really 867 00:43:48,880 --> 00:43:51,800 Speaker 3: create true value in real estate. I think the time 868 00:43:51,840 --> 00:43:53,359 Speaker 3: arise and needs to be a little bit bigger than 869 00:43:53,360 --> 00:43:55,600 Speaker 3: three to five years, because what happens and the people 870 00:43:55,600 --> 00:43:57,720 Speaker 3: are put in the situation where they have to sell 871 00:43:58,080 --> 00:44:00,959 Speaker 3: or they have to do something whereins instead. Real estate 872 00:44:01,000 --> 00:44:03,400 Speaker 3: has to live through those cycles and it's just the 873 00:44:03,400 --> 00:44:07,239 Speaker 3: best way to management just buying the right assets, defensive assets, 874 00:44:07,440 --> 00:44:10,040 Speaker 3: Like when we're buying an asset, one of the biggest 875 00:44:10,040 --> 00:44:12,279 Speaker 3: thing is traffic count. But it's not just traffic count, 876 00:44:12,360 --> 00:44:15,239 Speaker 3: it's traffic pattern. We want to make sure that on 877 00:44:15,280 --> 00:44:18,319 Speaker 3: our storage assets, you're driving past that facility every day 878 00:44:18,320 --> 00:44:20,240 Speaker 3: on the way to work, on the way to school. 879 00:44:20,480 --> 00:44:23,640 Speaker 3: It's location, location, location driven. People have to remember the 880 00:44:23,680 --> 00:44:25,840 Speaker 3: basics at times, and sometimes we get away from that 881 00:44:26,239 --> 00:44:27,799 Speaker 3: and we start to look at things that are too 882 00:44:27,880 --> 00:44:31,560 Speaker 3: sexy or you know, stay simple. You know, things that 883 00:44:31,600 --> 00:44:34,920 Speaker 3: people constantly need, and you'll realize when you buy assets 884 00:44:34,960 --> 00:44:37,920 Speaker 3: like that, there's inflation hedges built in. Like storage, I 885 00:44:37,920 --> 00:44:40,560 Speaker 3: can adjust rents on a thirty day notice. You know, 886 00:44:40,600 --> 00:44:43,000 Speaker 3: there's a lot of inflation heads built in those type 887 00:44:43,000 --> 00:44:43,960 Speaker 3: of assets. 888 00:44:43,760 --> 00:44:47,120 Speaker 2: It's funny the line real estate is boring for the 889 00:44:47,160 --> 00:44:51,200 Speaker 2: first thirty years. After sam Zell passed away, I read 890 00:44:51,200 --> 00:44:54,839 Speaker 2: a biography of him and one of the things that 891 00:44:54,960 --> 00:44:57,920 Speaker 2: kind of that's donne me was he owned some of 892 00:44:57,960 --> 00:44:59,240 Speaker 2: his properties for. 893 00:44:59,320 --> 00:45:01,280 Speaker 3: Half a century very ever, yes, forever. 894 00:45:01,400 --> 00:45:03,560 Speaker 2: That's just that's just an unbelievable number. 895 00:45:03,600 --> 00:45:05,799 Speaker 3: It's almost like the Warren Buffett way of a buying 896 00:45:05,920 --> 00:45:07,839 Speaker 3: real estate, and that's the way I and I think 897 00:45:07,840 --> 00:45:09,719 Speaker 3: that was probably the hardest thing for me to get 898 00:45:09,719 --> 00:45:12,040 Speaker 3: my head around doing the funds, because I know what 899 00:45:12,080 --> 00:45:14,680 Speaker 3: real estate can do. Over when you get past that 900 00:45:14,760 --> 00:45:17,560 Speaker 3: ten year period, that's when your values start to really 901 00:45:17,600 --> 00:45:20,759 Speaker 3: start escalating and really really growing, and it's really having 902 00:45:20,760 --> 00:45:24,680 Speaker 3: the right LPs understanding, you know, the asset classes. 903 00:45:24,960 --> 00:45:27,400 Speaker 2: Long term is really long term when it comes to 904 00:45:27,400 --> 00:45:27,920 Speaker 2: real estate. 905 00:45:27,960 --> 00:45:30,640 Speaker 3: I'm I'm God willing I'll be here when I'm ninety four. 906 00:45:31,680 --> 00:45:34,160 Speaker 2: So so let's jump to our favorite questions that we 907 00:45:34,200 --> 00:45:37,319 Speaker 2: ask all of our guests, starting with who were your 908 00:45:37,360 --> 00:45:41,719 Speaker 2: mentors who helped shape this obsession with real estate from 909 00:45:41,760 --> 00:45:43,880 Speaker 2: the earliest days and help shape your career. 910 00:45:44,600 --> 00:45:47,600 Speaker 3: I've had I've been very fortunate to have some great 911 00:45:47,680 --> 00:45:51,040 Speaker 3: partners along the way from some of my ken Lang 912 00:45:51,120 --> 00:45:53,440 Speaker 3: Go and founder from Depot is a really close friend 913 00:45:53,480 --> 00:45:56,640 Speaker 3: and mentor. And but along the way I've been I 914 00:45:56,680 --> 00:45:58,919 Speaker 3: think everybod you learn from everybody you meet along the way, 915 00:45:59,080 --> 00:46:01,440 Speaker 3: I think kind of and when you look at that, 916 00:46:01,760 --> 00:46:04,200 Speaker 3: anybody can be a mentor at any given point in time. 917 00:46:04,560 --> 00:46:06,280 Speaker 3: But I've been fortunate to have some of the larries 918 00:46:06,360 --> 00:46:08,560 Speaker 3: investors in the world, like the late Ira Harris, who 919 00:46:08,920 --> 00:46:11,520 Speaker 3: was absolutely amazing and taught me a lot, you know, 920 00:46:11,719 --> 00:46:14,759 Speaker 3: just life lessons speaking to them, knowing you know, the 921 00:46:14,880 --> 00:46:18,520 Speaker 3: long term look at assets, how to be patient, what 922 00:46:18,680 --> 00:46:22,040 Speaker 3: to look for you know, there's a lot that I've 923 00:46:22,040 --> 00:46:24,240 Speaker 3: added up over the years and hopefully now I'm passing 924 00:46:24,239 --> 00:46:25,080 Speaker 3: that long to others. 925 00:46:25,520 --> 00:46:28,319 Speaker 2: So let's talk about books. What are you reading and 926 00:46:28,360 --> 00:46:29,640 Speaker 2: what are some of your favorites. 927 00:46:30,320 --> 00:46:33,000 Speaker 3: I think probably my favorite was Remnants of a Stock Operator. 928 00:46:33,200 --> 00:46:34,200 Speaker 3: It was a great book. 929 00:46:34,920 --> 00:46:37,560 Speaker 2: What about streaming? What are you listening to or watching anything? 930 00:46:37,640 --> 00:46:38,920 Speaker 2: Keeping you entertained? 931 00:46:38,920 --> 00:46:42,680 Speaker 3: These days? Podcast why besides yourself? We were all in 932 00:46:43,320 --> 00:46:44,759 Speaker 3: listening to some of that on the way down. It 933 00:46:44,760 --> 00:46:47,040 Speaker 3: was just listening to at you your interview with lang 934 00:46:47,120 --> 00:46:48,799 Speaker 3: Stan's CEO. 935 00:46:48,480 --> 00:46:49,320 Speaker 2: Will Helm Schmidt. 936 00:46:50,360 --> 00:46:52,960 Speaker 3: Yeah, fascinating guy, really, really, I was a great interview. 937 00:46:52,960 --> 00:46:55,280 Speaker 3: By the way, I didn't realize how big into cars 938 00:46:55,280 --> 00:46:55,600 Speaker 3: he was. 939 00:46:56,000 --> 00:46:57,960 Speaker 2: Can I tell you there are worse places to be 940 00:46:58,160 --> 00:46:59,560 Speaker 2: than a beautiful sunny weekend? 941 00:47:00,239 --> 00:47:02,040 Speaker 3: Two port you sounded very happy. 942 00:47:02,880 --> 00:47:06,680 Speaker 2: I had a good time that weekend. So final two questions, 943 00:47:06,960 --> 00:47:09,200 Speaker 2: what sort of advice would you give to a recent 944 00:47:09,239 --> 00:47:13,800 Speaker 2: college grad interest in the career in commercial real estate investment? 945 00:47:13,840 --> 00:47:16,360 Speaker 3: I think it's in anything. Don't count somebody else's money. 946 00:47:16,960 --> 00:47:19,480 Speaker 3: I see a lot of younger people wondering what the 947 00:47:19,520 --> 00:47:21,960 Speaker 3: other person next to me is making and concerned about that. 948 00:47:22,080 --> 00:47:25,000 Speaker 3: Always do more than what you're paid for, and you 949 00:47:25,080 --> 00:47:28,239 Speaker 3: have to be enthusiastic. Enthusiasm is probably the biggest driver 950 00:47:28,360 --> 00:47:29,040 Speaker 3: of success. 951 00:47:29,080 --> 00:47:32,839 Speaker 2: I can think of enthusiasm that's really fascinating. And our 952 00:47:32,880 --> 00:47:35,719 Speaker 2: final question, what do you know about the world of 953 00:47:35,760 --> 00:47:39,879 Speaker 2: commercial real estate investing today? Would have been helpful back 954 00:47:39,880 --> 00:47:43,120 Speaker 2: in the nineteen nineties when you were first starting out. 955 00:47:43,560 --> 00:47:46,399 Speaker 3: I would say, it's more about managing people. It took 956 00:47:46,440 --> 00:47:48,680 Speaker 3: me a long time to learn how to manage people. 957 00:47:48,760 --> 00:47:50,920 Speaker 3: You know, I didn't have the benefit of working for 958 00:47:50,960 --> 00:47:53,280 Speaker 3: a company. I started my own business in college obviously 959 00:47:53,280 --> 00:47:55,960 Speaker 3: grew it straight through, never had that experience. It took 960 00:47:56,000 --> 00:47:59,080 Speaker 3: me a long time to learn how to manage different 961 00:47:59,440 --> 00:48:03,160 Speaker 3: I would say, a strengths of different people and I 962 00:48:03,200 --> 00:48:07,359 Speaker 3: wish I had and the ability to empower people. It took, 963 00:48:07,440 --> 00:48:09,520 Speaker 3: you know, obviously, it took me probably a decade and 964 00:48:09,520 --> 00:48:13,239 Speaker 3: a half before I really felt comfortable doing that. But yeah, 965 00:48:13,320 --> 00:48:15,600 Speaker 3: I think that was probably if I had done that earlier, 966 00:48:15,600 --> 00:48:16,799 Speaker 3: I'd probably be bigger. 967 00:48:16,800 --> 00:48:20,480 Speaker 2: Really, really quite fascinating. Thanks Bob for being so generous 968 00:48:20,480 --> 00:48:24,440 Speaker 2: with your time. We have been speaking to Bob Moser. 969 00:48:24,640 --> 00:48:28,520 Speaker 2: He is the founder and CEO of Prime Group Holding's, 970 00:48:28,840 --> 00:48:34,640 Speaker 2: America's largest privately held self storage investment funds. If you 971 00:48:34,840 --> 00:48:38,239 Speaker 2: enjoy this conversation, well be sure and check out any 972 00:48:38,280 --> 00:48:41,120 Speaker 2: of the five hundred and ninety two that we've done 973 00:48:41,120 --> 00:48:46,000 Speaker 2: over the past twelve years. You can find those that iTunes, Spotify, 974 00:48:46,239 --> 00:48:51,800 Speaker 2: Bloomberg YouTube, or wherever you get your favorite podcasts. I 975 00:48:51,840 --> 00:48:53,920 Speaker 2: would be remiss if I do not thank the crack 976 00:48:54,040 --> 00:48:58,120 Speaker 2: team that helps me put these conversations together each and 977 00:48:58,320 --> 00:49:03,600 Speaker 2: every week. Elect Marxist Noriega is my video producer. Sean 978 00:49:03,680 --> 00:49:07,000 Speaker 2: Russo is my head of research. Anna Luke is my 979 00:49:07,160 --> 00:49:12,239 Speaker 2: podcast producer. I'm Barry Ritolfs. You've been listening to Masters 980 00:49:12,280 --> 00:49:15,960 Speaker 2: in Business on Bloomberg Radio.