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Speaker 1: Rod an Adians.

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Speaker 2: You ever go to what I call them, what they

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Speaker 2: are called, go to a junkyard, a scrapyard, salvageary, whatever

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Speaker 2: word you want to call it. To me their junk yards.

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Speaker 2: It is not junk And that label is still intact.

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Speaker 3: How is it?

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Speaker 2: The label can be sitting out in the weather for

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Speaker 2: seven years and you can still read The Car Doctor.

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Speaker 4: Yes, sir, my brothers have one extept. The bottom leader,

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Speaker 4: because those of the engine bearing problems and things like

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Speaker 4: that has like a little sumping noise from the bottom

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Speaker 4: of the engine they have.

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Speaker 2: They have all kinds of problems.

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Speaker 1: Welcome to the radio home of ron Andanian, the Car Doctor.

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Speaker 1: Since nineteen ninety one, this is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up the.

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Speaker 2: Phone and call in. The garage doors are open, but

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Speaker 2: I am here to take your.

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Speaker 5: Calls at eight five five five six oh ninety nine

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Speaker 5: hundred and now he Ronnie, I want to talk about Yeah,

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Speaker 5: I must be on a I must be on an

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Speaker 5: oldies kick this week because I'm you know, last hour

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Speaker 5: we were talking about car culture and forward and backward

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Speaker 5: look and this hour I want to talk a little

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Speaker 5: bit about, you know, the microcosm of a repair shop

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Speaker 5: and how it's it's kind of like the general store

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Speaker 5: of years gone by. It really is, because the cast

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Speaker 5: of characters that hang out in an order repair shop,

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Speaker 5: that come in and out of the doors on a

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Speaker 5: daily basis, it just leaves you scratching your head. You know,

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Speaker 5: it is actually a source of entertainment, it really is.

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Speaker 5: You know, there's that you know, small town general feel

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Speaker 5: to a repair shop that you know, I think it's

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Speaker 5: something that ten twenty thirty years from now it'll be

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Speaker 5: gone and people won't know what they're missing, but those

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Speaker 5: of us that were there will. You know, there's a

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Speaker 5: there's a cross section of society.

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Speaker 2: That comes through the doors of a repair shop, and

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Speaker 2: it's interesting to watch and see what people are looking

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Speaker 2: and feeling, and you can tell you can tell the

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Speaker 2: mood of society how these people come through, and you

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Speaker 2: can see the general disorientation because I think I think

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Speaker 2: the world is kind of cock eyed right now. I mean,

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Speaker 2: there's no there's no magic about that, right There's a

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Speaker 2: lot of things that are upside down in the world,

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Speaker 2: but you can see it in the people that walk

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Speaker 2: through the door. We had somebody that came into the

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Speaker 2: shop and it was literally three minutes after we opened

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Speaker 2: up one morning. And I've got to tell you there

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Speaker 2: are times that you walk into a place of business,

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Speaker 2: but you know, not at eight oh three, you know,

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Speaker 2: and demanding an oil change that moment that day. It

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Speaker 2: just it just doesn't work. You know, even if we're

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Speaker 2: there two hours ahead of time, we're just getting the

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Speaker 2: doors open, we're just getting our feet wet. We're just

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Speaker 2: figuring out, you know, how's the day going to look,

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Speaker 2: what cars showed up, what cars didn't show up, what

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Speaker 2: cars showed up that didn't have appointments, and we're just

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Speaker 2: trying to sort out the schedule. And you know, that's

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Speaker 2: just that's just business. That's the way it works. And

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Speaker 2: it wouldn't matter if we were a fifty bay shop

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Speaker 2: or a three bay shop or somewhere in between. You

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Speaker 2: always seem to have more work than what you need,

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Speaker 2: than what you're really able to deal with and you know,

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Speaker 2: take care of on a regular basis. So this individual

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Speaker 2: came in and he wanted an oil change that morning

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Speaker 2: that day, and you know, we can't do that. And

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Speaker 2: he explained that, well, you know, I work nights. Now,

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Speaker 2: I've got to tell you I if I can do something,

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Speaker 2: I'll do it. If I can't do something, I can't

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Speaker 2: do it. It doesn't matter to me what day you work,

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Speaker 2: what night you work, where you work, who you are,

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Speaker 2: how tall you are, how short you are, et cetera.

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Speaker 2: If you can, you can, If you can't, you can't.

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Speaker 2: But you could see that this person had an agenda.

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Speaker 2: And I see that in a lot of people today,

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Speaker 2: you know, and for my brothers and sisters out there

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Speaker 2: their own repair shops that are listening, they know what

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Speaker 2: I'm talking about. You know, around town we call it

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Speaker 2: chicken coop time. We call it chicken coop conversations. You

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Speaker 2: know myself in another repair shop, we sit down and

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Speaker 2: we let's go in the chicken coop and talk about

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Speaker 2: what did you see today? You know, we see a

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Speaker 2: lot of that. Hey, I bought this part. I need

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Speaker 2: to get it installed. I'm taking a long shot. Can

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Speaker 2: you do it the say afternoon? You know, there's a

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Speaker 2: there's a huge reason why. There's a couple of reasons

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Speaker 2: why repair shops can't, well really shouldn't be installing customer

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Speaker 2: supplied parts, the biggest of which to me is the

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Speaker 2: liability factor. And a lot of people will disagree with

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Speaker 2: me and say, oh, there's no liability, and you can

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Speaker 2: say that until something goes wrong with that part, and

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Speaker 2: then you're libel for it. And you're liable for it

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Speaker 2: in terms of their personal safety. You're liabel for it,

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Speaker 2: in terms of having to repair it and replace it.

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Speaker 2: You're liabel for it for the pending court case that

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Speaker 2: comes up. Even when they sign the document says you're

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Speaker 2: not liable for it, you're liable for it. You're putting

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Speaker 2: your name on it. You know. I don't know of

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Speaker 2: any other business that you can walk in. I've never

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Speaker 2: seen anybody in all the diners and restaurants I've eaten

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Speaker 2: that I've never seen anybody walk into a diner or

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Speaker 2: a restaurant and say, can you scramble these three eggs

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Speaker 2: for me? You just don't. I just I just don't

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Speaker 2: get it. But yet people will walk into an order

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Speaker 2: repair shop and either be demanding and you know they've

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Speaker 2: never been there before. It's not like this is a

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Speaker 2: this is a regular customer, like you know the vehicle.

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Speaker 2: I think the better repair shops have procedures in place.

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Speaker 2: I think, you know, when you guys think about, hey,

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Speaker 2: I'm looking for a mechanic, what am I looking for?

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Speaker 2: I think you're looking for somebody that's, you know, regimented,

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Speaker 2: but hospitable. Hospitable all right, somebody that that will accommodate you.

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Speaker 2: But somebody that you know there's a reason and a

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Speaker 2: method to their plan. I think that shows an organization.

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Speaker 2: I think that you know, it's important to note that

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Speaker 2: repair shops are trying to deal with multiple problems on

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Speaker 2: any given day, at multiple levels. We got into a

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Speaker 2: twenty eleven Lincoln this week, twenty eleven Lincoln MKZA one

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Speaker 2: or the other, and it had a creak in the

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Speaker 2: front suspension, but it wasn't there all the time, one

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Speaker 2: hundred and fifty six thousand miles on at the front

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Speaker 2: ends tight. We didn't find anything loose. But you'd take

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Speaker 2: it down the road and you'd start swerving and hitting

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Speaker 2: some bumps and potholes, and you'd hear this god awful

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Speaker 2: you know, it just sounded like that creaky door, that

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Speaker 2: creaky hinge. You thought something was going to fall off

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Speaker 2: the car. And then as soon as you stopped, it

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Speaker 2: went away, the problem was gone. We finally caught it

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Speaker 2: in the act on the drive on lift and we

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Speaker 2: determined that the right front lower ball joint is dry

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Speaker 2: because there's no grease fittings on this car. Is that

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Speaker 2: European style front suspension. There's two lower controls alarms and

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Speaker 2: one upper and the right lower ball joint is dry,

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Speaker 2: and it's it's creaking and it's going to get replaced.

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Speaker 2: But like anything else, you open up a fifteen year

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Speaker 2: old vehicle with a higher mileage one hundred and fifty

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Speaker 2: six thousand miles on it, and you're opening up Pandora's box,

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Speaker 2: and you know, the axle won't come out of the hub.

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Speaker 2: No matter how we try, we can't get the axle.

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Speaker 2: It's just rusted in there. And now on Monday it's

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Speaker 2: going to get a steering knuckle and hub assembly and

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Speaker 2: it's going to get an axle and it's you know,

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Speaker 2: so you start something thinking it's going to be done

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Speaker 2: in a day, and you're on it for two days

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Speaker 2: trying to get it apart because it's so badly rusted together,

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Speaker 2: and it's going to go into a third day on Monday,

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Speaker 2: and then when the guy walks in and says, I

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Speaker 2: need my oil change now today, and they don't understand

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Speaker 2: why they can't because a good shop, to me, a

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Speaker 2: reputable shop that's organized, has procedures in place to deal

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Speaker 2: with it. I think it's important that you know, if

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Speaker 2: you're looking for a mcare and you're looking for a

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Speaker 2: place to get a vehicle fixed, I think it's important

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Speaker 2: for you to realize that you know, there's less and

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Speaker 2: less places to go. There is Mike Row, you know,

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Speaker 2: Mike Row of Dirty Jobs comes out as a statistic

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Speaker 2: that I've heard him say, and he talks about for

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Speaker 2: every I think it's I think he says it's for

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Speaker 2: every four journeymen or craft person trades person that retires,

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Speaker 2: two are replacing them. So I'm sorry, we lose five

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Speaker 2: and we gain two. So we've got a deficit of

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Speaker 2: three every time five retire, and it's not improving any

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Speaker 2: time soon because the emphasis is made on college. The

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Speaker 2: emphasis has made, you know, go to college, get a degree,

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Speaker 2: and then sit around after four years, you know, and

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Speaker 2: you know, try and find work. Auto repair shops are

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Speaker 2: a cross section of society, and yeah, there's some insanity

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Speaker 2: in there, and there's some disruption. There's some days when

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Speaker 2: things go real smooth, just like you have in your life.

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Speaker 2: But understand that if you're looking to get a vehicle fixed,

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Speaker 2: if you're looking to get a problem solved, because that's

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Speaker 2: what repair shops do, you need to go in there,

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Speaker 2: not hat in hand, but not demanding either, because if

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Speaker 2: you're going to be demanding, chances are you're going to

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Speaker 2: be getting thrown out, or you're going to be asked

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Speaker 2: to leave, you're going to be told no order. Repair shops.

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Speaker 2: The better ones, the ones that are going to survive

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Speaker 2: going forward and continue to thrive so they can be

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Speaker 2: there for you, are the ones that are going to

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Speaker 2: have procedures and processes and reasonable ideals of how to

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Speaker 2: run a shop in order to be successful with everybody

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Speaker 2: that walks through the door, not just you, just food

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Speaker 2: for thought. Eight five five five six zero nine nine

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Speaker 2: zero zero. By the way, the Lincoln MKZ should be

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Speaker 2: done probably Wednesday, and I'll tell you that story next

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Speaker 2: week about some of the things that we have to

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Speaker 2: do to it, because there's also much more detail involved

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Speaker 2: because the more we took apart, the more we found.

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Speaker 2: But that's a whole other conversation. That's under the heading

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Speaker 2: of cheat. I'm expected to take this long. Why give

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Speaker 2: an estimate? So I'm running any in the car doctor,

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Speaker 2: I'll return right after this.

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Speaker 6: Don't go away, whether it's a little red Corvette or

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Speaker 6: you go.

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Speaker 2: You've come to the right place to get that car fixed.

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Speaker 2: We're on an any in the car doctor eight five

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Speaker 2: five five six zero nine to nine zero zero. Now

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Speaker 2: back to Ron. Hey, let's get down Virginia Way and

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Speaker 2: talk to Frank. Frank eleven two fifty four pick him

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Speaker 2: up truck diesel. What's going on here? Frank, Welcome to

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Speaker 2: the car Doctor.

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Speaker 7: So Hey, good, good afternoon. This pickup truck is been

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Speaker 7: running fine, but in the past few days the depth

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Speaker 7: system I think it's got some debris or clog and

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Speaker 7: it's contamination and it's limited the truck to fifty five.

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Speaker 7: Then we've got an appointment later this week with the shop. Okay,

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Speaker 7: but didn't there's a thing we could do to bypass

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Speaker 7: that for the short term, so we could go better

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Speaker 7: than fifty five.

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Speaker 2: No, that death system, well, you could try clearing the fault.

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Speaker 2: Has it set a fault code? Frank? Check engine light on?

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Speaker 4: Uh?

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Speaker 7: They checked? Oh yes, she says.

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Speaker 2: Yes, yeah, check engine lights on. So you got to

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Speaker 2: see what faults in there. I'm willing to bet it's

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Speaker 2: it's probably got a P twenty eight. Which the way

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Speaker 2: this works is so this uses diesel exhaust fluid. What

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Speaker 2: they're trying to do is reduce NOx emissions. It's sometimes

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Speaker 2: referred to sometimes they call def fluid reductant fluid. And

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Speaker 2: what they're doing is there's a there's a pressure sensor

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Speaker 2: and a pump involved, and a computer involved, and you

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Speaker 2: know that was going to happen. And what they're doing

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Speaker 2: is they're using deft fluid with a pump that has

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Speaker 2: to be added to the system to help reduce emissions.

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Speaker 2: And if they don't, if they don't detect correct pressure

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Speaker 2: out of the pump, it will set a fault code

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Speaker 2: and cause the vehicle to go into limiting its speed,

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Speaker 2: basically going into a limp mode. Ford had quite a

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Speaker 2: few problems with this. One of the things you could

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Speaker 2: do is if you've got a way to get some

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Speaker 2: diesel fluid out of it, is you can get diesel

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Speaker 2: exhaust fluid test strips and check and see do they

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Speaker 2: show the presence of petroleum? Did it happen after a

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Speaker 2: recent fillip or has this been going on for a while.

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Speaker 7: Uh no, it just happened this past week.

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Speaker 2: It going okay, So did you recently purchase fuel?

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Speaker 7: Were we not fuel? But we purchased We probably put

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Speaker 7: three or three inn be miles on this week probably okay,

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Speaker 7: So yeah, we have right.

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Speaker 2: You know, if you could get a if you could

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Speaker 2: get to drop a fuel out of the tank, and

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Speaker 2: then your get yourself. If you've got a local auto zone,

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00:12:56,960 --> 00:12:58,880
Speaker 2: get down to your local auto zone and see if

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Speaker 2: they have any diesel exhaust fluid test strips. I've seen

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Speaker 2: them on the shelf there from time to time. And

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Speaker 2: what it'll do is it'll it'll tell you if there

249
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Speaker 2: is a presence of petroleum in the fuel. In other words,

250
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Speaker 2: take a fuel sample, all right, and if there is

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Speaker 2: that's affecting how the death system is working. Keep in

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Speaker 2: mind it's a good first test and it's a good

253
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Speaker 2: maintenance test if you're changing filters on this yourself to

254
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Speaker 2: keep it, you know, keep these test strips around because

255
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Speaker 2: if you ever see signs of petroleum, you want to

256
00:13:29,720 --> 00:13:32,960
Speaker 2: deal with it right away, because there are cases. Ford says,

257
00:13:33,160 --> 00:13:36,080
Speaker 2: if you get any petroleum in that system, any sign

258
00:13:36,160 --> 00:13:38,839
Speaker 2: of it with a test strip you're changing. They want

259
00:13:38,880 --> 00:13:41,959
Speaker 2: you to change the entire death system, which obviously gets expensive.

260
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Speaker 2: Now that being said, if this is a deaf problem,

261
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Speaker 2: if this is a diesel exhaust fluid problem, all right,

262
00:13:51,400 --> 00:13:54,600
Speaker 2: you know there are some problems known issues with the

263
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Speaker 2: deaf pump, the reductant pump as they call it. Where

264
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Speaker 2: they're changing the pump and that solves it. Ford's got

265
00:14:00,840 --> 00:14:02,400
Speaker 2: more than a few bulletins out. I'm not going to

266
00:14:02,440 --> 00:14:04,280
Speaker 2: list him here because we'll go on for a half hour,

267
00:14:04,720 --> 00:14:07,280
Speaker 2: but just be aware that you probably if you've got

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Speaker 2: a p zero I'm sorry, Pete twenty e eight, you've

269
00:14:10,360 --> 00:14:12,559
Speaker 2: got a reductant pump problem, and it's probably going to

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Speaker 2: be a bad pump, or like I said, it could

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Speaker 2: be contamination. But the first step is the shop's got

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Speaker 2: to read fault codes and see where you're going. All right,

273
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Speaker 2: But yeah, there's there's no way to bypass that. There's

274
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Speaker 2: no way to bypass that. All right, all right, sir,

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Speaker 2: thank you very much, you're very welcome. Good luck, keep

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Speaker 2: us posted. Yes, sir, let's go over to Walter. Let's

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Speaker 2: go over to Walter in Pennsylvania. Oh wait, Cadillac DTS

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Speaker 2: eight cylinder. Yeah, Walter, what's going on here? Welcome?

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Speaker 3: Yeah, hi there. I was on a two hour trip. Anyway,

280
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Speaker 3: about two hours into the trip, it uh turn on

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Speaker 3: for AC. The car's overheating, so it was turned off.

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Speaker 3: And come to find out, uh, only one fan turned on.

283
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Speaker 3: And I did a test and the one fan turns

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Speaker 3: on when the car was up to two twenty five,

285
00:15:00,200 --> 00:15:04,360
Speaker 3: and the other fan would turn on. All right, I'm

286
00:15:04,400 --> 00:15:08,920
Speaker 3: going to replace the fan. However, the operating temperature it

287
00:15:09,000 --> 00:15:12,480
Speaker 3: goes from if the car is cold. It was from

288
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Speaker 3: cold to operating temperature within ten seconds of the car,

289
00:15:18,240 --> 00:15:21,600
Speaker 3: like ten seconds you're in the car.

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Speaker 2: Say that again, Walter, the car overheats and how long?

291
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Speaker 3: Well, it doesn't overheat with the with the fan on,

292
00:15:30,600 --> 00:15:34,080
Speaker 3: but it goes to operating temperature before you're out of

293
00:15:34,120 --> 00:15:38,560
Speaker 3: the parking lot, I mean very quick. Okay, what what

294
00:15:38,600 --> 00:15:39,480
Speaker 3: would cause that?

295
00:15:40,240 --> 00:15:42,680
Speaker 2: So you're telling me, you know, let's let's put it.

296
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Speaker 2: Let's put a time limit on how long it takes

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Speaker 2: you to get out of the parking lot. Two minutes?

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Speaker 2: Three minutes?

299
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Speaker 3: Oh real quick minute, I mean less than that. And

300
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Speaker 3: also the head gasket was replaced five years ago and

301
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Speaker 3: I guess that's a common issue with with these ines.

302
00:16:00,240 --> 00:16:04,920
Speaker 2: Right right, they do they do, they do pull head

303
00:16:04,960 --> 00:16:08,840
Speaker 2: bolts out of the block, right, you know they so

304
00:16:09,000 --> 00:16:10,680
Speaker 2: you could high mileage on this.

305
00:16:10,720 --> 00:16:14,640
Speaker 3: Walt Yeah it has fifty on it.

306
00:16:15,040 --> 00:16:17,080
Speaker 2: I'm sorry how much you broke up there for a second.

307
00:16:18,560 --> 00:16:19,960
Speaker 3: One hundred and fifty.

308
00:16:20,680 --> 00:16:24,480
Speaker 2: Yeah. So you know, if it sounds like you're headed

309
00:16:24,520 --> 00:16:28,680
Speaker 2: for uh, you know, more engine work, try this. If

310
00:16:28,680 --> 00:16:31,800
Speaker 2: you started up cold, all right, start it up cold

311
00:16:31,840 --> 00:16:35,280
Speaker 2: one day. Take the expansion tank cap off, right, This

312
00:16:35,320 --> 00:16:38,160
Speaker 2: has an expansion bottle over on the driver's fender. Well

313
00:16:39,800 --> 00:16:44,240
Speaker 2: it's passenger passenger right yeah, okay, passenger side, but that

314
00:16:44,400 --> 00:16:48,160
Speaker 2: is the radiator cap correct in the sense, right, yeah,

315
00:16:48,200 --> 00:16:50,480
Speaker 2: So take that cap off, you know, make sure it's

316
00:16:50,480 --> 00:16:53,000
Speaker 2: got the correct amount of coolant in it. Crank it

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00:16:53,040 --> 00:16:56,000
Speaker 2: over and watch the bottle. Do you see any signs

318
00:16:56,040 --> 00:16:58,440
Speaker 2: of bubbles? Does it? Does it? Does it? Don't be

319
00:16:58,480 --> 00:17:00,440
Speaker 2: looking in the bottle directly, because as you make it

320
00:17:00,520 --> 00:17:03,400
Speaker 2: a bath, does it actually push coolant out of the bottle?

321
00:17:04,560 --> 00:17:11,080
Speaker 2: All right? If you're superheating the coolant that fast, I've

322
00:17:11,119 --> 00:17:14,400
Speaker 2: got to believe that you've got that you've got some

323
00:17:14,440 --> 00:17:17,560
Speaker 2: sort of an internal. Uh, you know, head gasket engine

324
00:17:17,560 --> 00:17:21,080
Speaker 2: failure pending or happening in front of your eyes. Okay,

325
00:17:22,320 --> 00:17:25,560
Speaker 2: you know you you could try if you wanted to

326
00:17:26,000 --> 00:17:29,919
Speaker 2: just do a stopgap method is you could try some

327
00:17:30,080 --> 00:17:33,720
Speaker 2: CA Seal. Case Seal makes a great head gasket repair

328
00:17:34,480 --> 00:17:38,439
Speaker 2: available at your local AutoZone and you know Caseal Ultimate

329
00:17:38,480 --> 00:17:41,440
Speaker 2: head gasket repair. If anything's going to fix it that well,

330
00:17:41,520 --> 00:17:44,120
Speaker 2: and at least you can maneuver the car around long term,

331
00:17:44,160 --> 00:17:47,040
Speaker 2: short term and make a decision. But you know, short

332
00:17:47,080 --> 00:17:48,720
Speaker 2: of using k seal and you can read about it

333
00:17:48,720 --> 00:17:52,240
Speaker 2: at k seal dot com. Short of doing that, you're

334
00:17:52,680 --> 00:17:54,520
Speaker 2: you know, like I said, if if it fails the

335
00:17:54,560 --> 00:17:59,800
Speaker 2: coolant bottle test, then you're going to you know, engine work,

336
00:17:59,840 --> 00:18:02,320
Speaker 2: and it may be more than just replacing the head gasket.

337
00:18:02,320 --> 00:18:05,719
Speaker 2: At this point, the threads in the block may have

338
00:18:05,760 --> 00:18:07,480
Speaker 2: pulled out and you've got to do block repair, so

339
00:18:07,560 --> 00:18:09,760
Speaker 2: you may be headed for more engine work than just

340
00:18:09,800 --> 00:18:12,000
Speaker 2: doing a head gask itself. Give it a shot, you

341
00:18:12,040 --> 00:18:13,560
Speaker 2: need more. You know where to find me, Walton. I

342
00:18:13,560 --> 00:18:15,600
Speaker 2: appreciate the call. I'm running Endy and the car doctor.

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00:18:15,600 --> 00:18:44,960
Speaker 2: I'm back right after this. Jara have that feeling when

344
00:18:45,000 --> 00:18:47,240
Speaker 2: Tom flash est the goat light. You have no clue

345
00:18:47,240 --> 00:18:48,840
Speaker 2: what you're going to talk about, and all of a

346
00:18:48,880 --> 00:18:51,240
Speaker 2: sudden you bring blocks up and you go into overdrive.

347
00:18:51,960 --> 00:18:53,800
Speaker 2: And then somehow you figure it out because you just

348
00:18:53,840 --> 00:18:55,640
Speaker 2: remembered and realized what it was you wanted to think

349
00:18:55,640 --> 00:18:58,840
Speaker 2: about and talk about from ten seconds ago. I want

350
00:18:58,840 --> 00:19:02,680
Speaker 2: to touch on the open first. You know, I guess

351
00:19:02,680 --> 00:19:05,560
Speaker 2: what I'm saying about auto repairs. Auto repair shops is

352
00:19:06,880 --> 00:19:11,040
Speaker 2: they are a microcosm of society. They contribute, to me,

353
00:19:11,119 --> 00:19:15,960
Speaker 2: a good one contributes more than just auto repair. They're

354
00:19:15,960 --> 00:19:18,280
Speaker 2: a foundational support in the town that they're in.

355
00:19:19,000 --> 00:19:19,199
Speaker 4: You know.

356
00:19:20,119 --> 00:19:23,119
Speaker 2: Yeah, you get your cast of characters, you get your regulars,

357
00:19:23,920 --> 00:19:27,440
Speaker 2: you get the weirdos you let's call them what they are.

358
00:19:28,440 --> 00:19:32,160
Speaker 2: You get the people that you know. Sometimes they march

359
00:19:32,240 --> 00:19:34,240
Speaker 2: the beat of a different tune, and that's okay. They're

360
00:19:34,280 --> 00:19:37,159
Speaker 2: just you know, not everybody is for every shop, and

361
00:19:37,200 --> 00:19:40,280
Speaker 2: I get that, but it's just it's interesting to watch.

362
00:19:40,600 --> 00:19:42,959
Speaker 2: Sometimes I feel like I'm watching get. I get like,

363
00:19:43,240 --> 00:19:45,199
Speaker 2: you know, like a standing behind the counter. It's like

364
00:19:45,880 --> 00:19:48,359
Speaker 2: having paid cable right in front of me. It's like

365
00:19:48,600 --> 00:19:51,600
Speaker 2: it's a reality show as it exists, and you just

366
00:19:51,640 --> 00:19:54,880
Speaker 2: sit there and go wow, really that's what they're thinking.

367
00:19:56,480 --> 00:19:58,560
Speaker 2: You know, I complain a lot. I admit that, and

368
00:19:58,600 --> 00:20:02,960
Speaker 2: I talk about the lack of quality of parts, but

369
00:20:03,280 --> 00:20:06,040
Speaker 2: it affects you in the course of the week, in

370
00:20:06,040 --> 00:20:09,520
Speaker 2: the course of repair, we had a two thousand and

371
00:20:09,600 --> 00:20:14,360
Speaker 2: nine Ford f one point fifty rear wheel drive. Wait,

372
00:20:14,359 --> 00:20:19,840
Speaker 2: do you hear this story this week that had a

373
00:20:20,040 --> 00:20:26,720
Speaker 2: problem in the ABS pump. Hydraulic assembly diagnosed it out

374
00:20:26,960 --> 00:20:28,760
Speaker 2: and we were able to you know, we sorted it

375
00:20:28,800 --> 00:20:32,280
Speaker 2: out and we actually it's kind of great. Matter of fact,

376
00:20:32,280 --> 00:20:34,640
Speaker 2: there's gonna be a video coming up. It's over an edit.

377
00:20:34,680 --> 00:20:36,280
Speaker 2: It'll be a week or two before it comes out,

378
00:20:36,920 --> 00:20:39,920
Speaker 2: where I walk you through the diagnosis of an ABS

379
00:20:39,960 --> 00:20:43,199
Speaker 2: controller and I show you the powers and grounds and

380
00:20:43,240 --> 00:20:46,760
Speaker 2: how we tested it. And of course I used my

381
00:20:46,800 --> 00:20:49,280
Speaker 2: Opus scan tool and I used some information from the

382
00:20:49,280 --> 00:20:53,680
Speaker 2: boys over at Opus ivs really the best darn scan

383
00:20:53,760 --> 00:20:57,920
Speaker 2: tool in the world. And I also show you how

384
00:20:58,000 --> 00:21:03,600
Speaker 2: we actuate the the headlight, you know, to turn on,

385
00:21:03,680 --> 00:21:05,280
Speaker 2: we put a headlight in the circuit, we turn the

386
00:21:05,280 --> 00:21:07,480
Speaker 2: headlight on, the headlight goes boink and it goes on.

387
00:21:07,520 --> 00:21:09,720
Speaker 2: So you know, the computer's capable of actuating it using

388
00:21:09,720 --> 00:21:12,600
Speaker 2: a scan tool, and you know, we prove that the

389
00:21:12,600 --> 00:21:16,280
Speaker 2: ABS controller's bad, and that's great. The problem becomes that

390
00:21:16,320 --> 00:21:21,119
Speaker 2: this ABS hydraulic pump assembly is twenty six hundred dollars

391
00:21:21,960 --> 00:21:25,639
Speaker 2: and there's like none left because you know, this vehicle's

392
00:21:25,680 --> 00:21:27,320
Speaker 2: fifteen years old, and who in their right mind would

393
00:21:27,320 --> 00:21:29,639
Speaker 2: put a twenty six hundred dollars part into this And

394
00:21:29,680 --> 00:21:33,320
Speaker 2: you can't find one anywhere, but we did. Ford was

395
00:21:33,320 --> 00:21:34,960
Speaker 2: able to come up with one. It was in Detroit.

396
00:21:35,200 --> 00:21:37,360
Speaker 2: I always get nervous when a car company tells me, yeah,

397
00:21:37,359 --> 00:21:39,680
Speaker 2: we got the part. It's back in Detroit. They somehow,

398
00:21:40,000 --> 00:21:43,360
Speaker 2: you know, It's like they call their parts back home

399
00:21:43,440 --> 00:21:46,480
Speaker 2: before they scrap them, is my theory. I guess there's

400
00:21:46,480 --> 00:21:48,920
Speaker 2: a big giant junk yard somewhere in Detroit that they're

401
00:21:48,960 --> 00:21:50,760
Speaker 2: just throwing all these parts in or melting them down,

402
00:21:50,840 --> 00:21:53,600
Speaker 2: or recycling them or sending more overseas or putting things

403
00:21:53,640 --> 00:21:56,000
Speaker 2: into different markets around the world. It's interesting. I'd let

404
00:21:56,040 --> 00:21:59,720
Speaker 2: to know where some of these parts go. And we

405
00:22:00,040 --> 00:22:02,480
Speaker 2: we got this ABS controller and I thought it would

406
00:22:02,480 --> 00:22:05,840
Speaker 2: be a good idea that I want to change. I

407
00:22:05,960 --> 00:22:09,879
Speaker 2: like to change master cylinders every time I do an

408
00:22:09,880 --> 00:22:14,399
Speaker 2: ABS controller simply because here's a fifteen year old vehicle

409
00:22:14,760 --> 00:22:19,040
Speaker 2: that's had reasonable break fluid flushes, but not enough. It's

410
00:22:19,080 --> 00:22:22,320
Speaker 2: always not nearly enough in my mind, because the fluid's discolored.

411
00:22:22,960 --> 00:22:24,680
Speaker 2: There's a certain amount of grit in particulate at the

412
00:22:24,720 --> 00:22:27,000
Speaker 2: bottom of every Master. I don't care. It just collects. There's,

413
00:22:27,400 --> 00:22:30,400
Speaker 2: you know, the course of normal breakdown of fluid and operation.

414
00:22:31,359 --> 00:22:34,640
Speaker 2: And I get nervous about pumping brake fluid down from

415
00:22:34,640 --> 00:22:37,199
Speaker 2: a dirty Master cylinder into a call it what it is.

416
00:22:37,200 --> 00:22:40,840
Speaker 2: At twenty six hundred dollar, ABS hydraulic circuits got passageways

417
00:22:40,840 --> 00:22:44,360
Speaker 2: smaller than the eye of a needle. So we ordered

418
00:22:44,400 --> 00:22:49,080
Speaker 2: a Master cylinder and we got one. We put the

419
00:22:49,200 --> 00:22:53,159
Speaker 2: Master on first bench. Blooded had a decent pedal, and

420
00:22:53,200 --> 00:22:55,280
Speaker 2: you know, you're a little nervous. You're fighting your way

421
00:22:55,320 --> 00:22:57,320
Speaker 2: through this. This this what's going to become a four

422
00:22:57,359 --> 00:23:01,959
Speaker 2: thousand dollars repair on this older vehicle, and you know

423
00:23:02,000 --> 00:23:05,640
Speaker 2: you've got this this. You carry this ABS control unit

424
00:23:05,680 --> 00:23:07,240
Speaker 2: into the shop and you put it on a shelf

425
00:23:07,240 --> 00:23:09,280
Speaker 2: somewhere so it stays out of harm's way, because it's

426
00:23:09,280 --> 00:23:12,400
Speaker 2: as valuable as a lump of gold. Because maybe there

427
00:23:12,440 --> 00:23:14,359
Speaker 2: isn't another one left in the world, you don't know,

428
00:23:15,600 --> 00:23:18,800
Speaker 2: And we'd take the Master cylinder and we put that on,

429
00:23:18,960 --> 00:23:22,000
Speaker 2: and we got it from I won't tell you the brand,

430
00:23:22,040 --> 00:23:24,480
Speaker 2: but let's just suffice it to say it wasn't my favorite,

431
00:23:24,640 --> 00:23:26,560
Speaker 2: but it was an aftermarket version and I had no

432
00:23:26,720 --> 00:23:31,400
Speaker 2: choice because Ford Motor Company obsoleted a Master cylinder three

433
00:23:31,480 --> 00:23:34,280
Speaker 2: years ago, which is another story. Right, how many f

434
00:23:34,320 --> 00:23:36,520
Speaker 2: one to fifties did they make in two thousand and nine?

435
00:23:36,600 --> 00:23:40,480
Speaker 2: Could somebody tell me that number? And yet Ford Motor Company,

436
00:23:40,680 --> 00:23:42,920
Speaker 2: you can't buy a Master cylinder from Ford for a

437
00:23:42,960 --> 00:23:46,320
Speaker 2: two thousand and nine f one fifty. It blows my mind,

438
00:23:46,560 --> 00:23:50,960
Speaker 2: It just absolutely, it's mind boggling. So we get this

439
00:23:51,560 --> 00:23:53,639
Speaker 2: Master cylinder, we put it on, we get this ABS

440
00:23:53,680 --> 00:23:57,080
Speaker 2: control unit. Now the engineer at Ford here here, here's

441
00:23:57,119 --> 00:23:59,000
Speaker 2: the part where engineers are trying to make life better

442
00:23:59,040 --> 00:24:02,200
Speaker 2: for us. Right, they coat the brake lines with plastic,

443
00:24:03,440 --> 00:24:06,120
Speaker 2: And I admit I thought plastic coated brake lines were

444
00:24:06,200 --> 00:24:09,120
Speaker 2: a really great idea until I tried to take one

445
00:24:09,119 --> 00:24:11,840
Speaker 2: apart after it had been together for fifteen years. And

446
00:24:11,920 --> 00:24:15,520
Speaker 2: the moisture, my theory is the moisture accumulated inside the

447
00:24:15,560 --> 00:24:18,159
Speaker 2: plastic where it sits against the steel line, and it

448
00:24:18,440 --> 00:24:21,040
Speaker 2: caused the line to bulge out anyway. So now you're

449
00:24:21,080 --> 00:24:24,240
Speaker 2: twisting as you're twisting the nut, the brake line nut

450
00:24:24,280 --> 00:24:27,679
Speaker 2: off the control unit, you're actually twisting the line and

451
00:24:27,680 --> 00:24:30,280
Speaker 2: you're running the chance of breaking the line. And now

452
00:24:30,320 --> 00:24:32,640
Speaker 2: you've got to run all new brake lines to compound

453
00:24:32,640 --> 00:24:35,040
Speaker 2: the problem of putting four thousand dollars of ABS and

454
00:24:35,119 --> 00:24:39,000
Speaker 2: master and so on. It's not easy walk a day

455
00:24:39,000 --> 00:24:40,480
Speaker 2: in my show. And I'm not saying I've got the

456
00:24:40,520 --> 00:24:42,239
Speaker 2: hardest job in the world, but there's sure is some

457
00:24:42,240 --> 00:24:46,080
Speaker 2: pressure at times. So a little bit of heat, little

458
00:24:46,359 --> 00:24:48,879
Speaker 2: bit of persuasion, a little bit of sweat, we managed

459
00:24:48,880 --> 00:24:51,480
Speaker 2: to get the ABS control assembly out. Danny and I

460
00:24:51,560 --> 00:24:54,800
Speaker 2: look at each other. I of course had to soak

461
00:24:54,840 --> 00:24:56,199
Speaker 2: the ends of the lines to get the nuts to

462
00:24:56,200 --> 00:24:58,840
Speaker 2: spin free. Thank god, pbe blasters and arms and arms

463
00:24:58,880 --> 00:25:01,200
Speaker 2: reach away. I was able to put a drop of

464
00:25:01,280 --> 00:25:04,920
Speaker 2: PB blaster on walk away, come back, spin the nut,

465
00:25:04,960 --> 00:25:07,760
Speaker 2: put another drop of PB blaster on walk away, spin

466
00:25:07,840 --> 00:25:10,760
Speaker 2: the nut, and after about an hour and a half

467
00:25:10,800 --> 00:25:12,720
Speaker 2: two hours of that, we finally got all the rust

468
00:25:12,720 --> 00:25:15,000
Speaker 2: and crudd and grit out. We kind of worked it

469
00:25:15,040 --> 00:25:16,879
Speaker 2: out and we were ready to put it back in.

470
00:25:16,920 --> 00:25:21,000
Speaker 2: We put it back in. We have to assemble the

471
00:25:21,040 --> 00:25:23,680
Speaker 2: ABS controller that's in. We've got to put the master

472
00:25:23,760 --> 00:25:26,280
Speaker 2: cylinder in. We bench bleed that. We put that all together.

473
00:25:27,119 --> 00:25:30,600
Speaker 2: Now we've got to program the ABS controller all right,

474
00:25:30,680 --> 00:25:32,440
Speaker 2: because you can't just take this part off the shelf

475
00:25:32,480 --> 00:25:34,120
Speaker 2: and put it in. You have to tell it it's

476
00:25:34,119 --> 00:25:36,479
Speaker 2: a two thousand and nine f one fifty. Which is

477
00:25:36,640 --> 00:25:38,960
Speaker 2: another thing that I don't understand. If I have to

478
00:25:39,040 --> 00:25:42,000
Speaker 2: program the controller to the vehicle, why is there only

479
00:25:42,040 --> 00:25:44,680
Speaker 2: one left in the world? Right? Like, you know, if

480
00:25:44,680 --> 00:25:46,760
Speaker 2: this fits more than one vehicle and I'm changing it

481
00:25:46,840 --> 00:25:51,200
Speaker 2: by virtue of software, you know, what is this? I'm sorry,

482
00:25:51,200 --> 00:25:54,000
Speaker 2: I'm complaining again. I don't mean though, walk could they

483
00:25:54,040 --> 00:25:58,480
Speaker 2: in my shoes and try and fix something? Right? So

484
00:25:58,680 --> 00:26:02,160
Speaker 2: we called up Open you know the beauty of Opus.

485
00:26:02,280 --> 00:26:05,080
Speaker 2: Is this right? You call up Opus IVS and I've

486
00:26:05,080 --> 00:26:07,399
Speaker 2: got a two thousand and nine f one fifty and

487
00:26:07,480 --> 00:26:09,800
Speaker 2: it needs to be probabed to say, oh yeah, no problem, wrong,

488
00:26:09,840 --> 00:26:12,480
Speaker 2: but book they give you an appointment, they call you

489
00:26:12,560 --> 00:26:15,359
Speaker 2: back an hour later. You hook up the battery charger

490
00:26:15,359 --> 00:26:17,520
Speaker 2: you're plug in the scan tool and you'll walk away

491
00:26:18,040 --> 00:26:21,080
Speaker 2: and they program the car. It's great. I can't tell you.

492
00:26:21,160 --> 00:26:23,119
Speaker 2: I can't rave enough about the service. You don't have

493
00:26:23,160 --> 00:26:25,640
Speaker 2: to do anything else other than that. You come back

494
00:26:25,880 --> 00:26:27,639
Speaker 2: half hour forty five minutes later, the car is all

495
00:26:27,680 --> 00:26:31,480
Speaker 2: ready to go. We bleed the car out and because

496
00:26:31,480 --> 00:26:33,240
Speaker 2: now we can do an automated bleed, because now the

497
00:26:33,240 --> 00:26:35,280
Speaker 2: controller knows it's two thousand and nine f one to fifty,

498
00:26:35,320 --> 00:26:37,080
Speaker 2: so we can go in with a scan tool and

499
00:26:37,119 --> 00:26:40,800
Speaker 2: do an automated system bleed, which is where we activate

500
00:26:40,920 --> 00:26:44,000
Speaker 2: all the little control valves inside the hydraulic unit and

501
00:26:44,040 --> 00:26:48,920
Speaker 2: purge the air. It's great, it's flawless, and you're rolling

502
00:26:48,960 --> 00:26:50,639
Speaker 2: along and you're happy because you're going to get this

503
00:26:50,760 --> 00:26:54,000
Speaker 2: four thousand dollars two thousand and nine f four point fifty,

504
00:26:54,040 --> 00:26:56,600
Speaker 2: repair off your lift finally and move on to something

505
00:26:56,640 --> 00:27:01,480
Speaker 2: else until and I'm not going to tell you what

506
00:27:01,520 --> 00:27:03,679
Speaker 2: the intil is until you come back with me. I'm

507
00:27:03,760 --> 00:27:05,640
Speaker 2: running Annie in the car. Doctor. We'll be back after

508
00:27:05,680 --> 00:27:07,399
Speaker 2: this and I'll fill you in on the rest of

509
00:27:07,440 --> 00:27:25,120
Speaker 2: the story. Don't go anywhere, Hey, welcome back, and gee,

510
00:27:25,119 --> 00:27:27,240
Speaker 2: where were we I know where I was I'm running

511
00:27:27,240 --> 00:27:28,720
Speaker 2: Annie in the car, doctor, I better know where I

512
00:27:28,720 --> 00:27:32,199
Speaker 2: am my underwear says, so that's what I must be. So,

513
00:27:33,320 --> 00:27:35,720
Speaker 2: you know, we put this nine f one and fifty

514
00:27:35,720 --> 00:27:40,520
Speaker 2: all together and it works, but it doesn't and then

515
00:27:40,760 --> 00:27:43,240
Speaker 2: the snake kicks up its head out of the woodpile.

516
00:27:45,440 --> 00:27:48,000
Speaker 2: You know, the pedal felt okay, but it wasn't quite

517
00:27:48,119 --> 00:27:49,760
Speaker 2: right and there was no more air coming out of

518
00:27:49,760 --> 00:27:53,720
Speaker 2: the system. And on a happenstance thought I said to

519
00:27:53,800 --> 00:27:56,680
Speaker 2: Danny as I was holding the brake pedal on, I said, Danny,

520
00:27:56,720 --> 00:27:59,360
Speaker 2: do me a favor, just try and turn the wheels,

521
00:28:00,880 --> 00:28:05,160
Speaker 2: and sure enough, the rear brakes won't lock up, they

522
00:28:05,240 --> 00:28:07,760
Speaker 2: won't hold the wheel steady wer up in the air

523
00:28:07,800 --> 00:28:09,320
Speaker 2: on the lift and he's trying to turn the tire.

524
00:28:09,520 --> 00:28:12,159
Speaker 2: He can turn the back wheels with the tires applied.

525
00:28:12,400 --> 00:28:15,600
Speaker 2: I'm sorry with the brake's applied. Well, that can't be right.

526
00:28:16,359 --> 00:28:18,080
Speaker 2: Let's bleed this again. So we go to bleed it

527
00:28:18,119 --> 00:28:21,439
Speaker 2: again and Danny again repeats to me. He said, you know,

528
00:28:21,520 --> 00:28:25,080
Speaker 2: he said, I'm not getting the same flow or volume

529
00:28:25,119 --> 00:28:28,359
Speaker 2: of fluid out of the rear brakes as I was

530
00:28:28,400 --> 00:28:31,840
Speaker 2: out of the front. And we're thinking about this, and

531
00:28:31,960 --> 00:28:36,600
Speaker 2: naturally your mind gravitates towards the expensive thing being bad

532
00:28:37,160 --> 00:28:39,240
Speaker 2: because usually that's how it works, right, that's what turns

533
00:28:39,240 --> 00:28:40,720
Speaker 2: the knot up in your stomach that you know have

534
00:28:40,800 --> 00:28:43,880
Speaker 2: to go diagnose against a bad three thousand dollars part

535
00:28:44,000 --> 00:28:47,840
Speaker 2: than the bad three hundred dollars master cylinder. I said,

536
00:28:47,880 --> 00:28:51,280
Speaker 2: let's break this down into simple into simple to understand language.

537
00:28:51,440 --> 00:28:54,600
Speaker 2: Let's crack the lines at the master again, and we

538
00:28:55,040 --> 00:28:57,560
Speaker 2: go through a test, and we figure out that the

539
00:28:58,000 --> 00:29:00,720
Speaker 2: port on the master cylinder that's feeding the rear brakes

540
00:29:01,080 --> 00:29:05,160
Speaker 2: is only flowing half the fluid that it's feeding to

541
00:29:05,200 --> 00:29:08,280
Speaker 2: the front brakes. So the problem starts at the master.

542
00:29:08,440 --> 00:29:16,240
Speaker 2: But the Master is new n e W never ever worked. Danny,

543
00:29:16,280 --> 00:29:17,960
Speaker 2: we got a bad master. He goes, now, we can't

544
00:29:17,960 --> 00:29:19,440
Speaker 2: have a bit. I said, I'm telling you, we've got

545
00:29:19,440 --> 00:29:23,440
Speaker 2: a bad Master. We tried to order another one, but

546
00:29:23,520 --> 00:29:27,320
Speaker 2: the nearest master was the next day away. Because this

547
00:29:27,440 --> 00:29:29,400
Speaker 2: was later in the day, we had missed all the

548
00:29:29,400 --> 00:29:33,840
Speaker 2: warehouse runs and all the warehouse stops. I said, all right,

549
00:29:33,960 --> 00:29:37,040
Speaker 2: let's order one, so we'll have it here. But just

550
00:29:37,120 --> 00:29:40,560
Speaker 2: in case, I said, let me go through the old master.

551
00:29:40,560 --> 00:29:42,200
Speaker 2: Because we still had it. I said, let me clean

552
00:29:42,240 --> 00:29:44,840
Speaker 2: it out as best I can. And you know, I

553
00:29:44,840 --> 00:29:47,240
Speaker 2: popped the clip out of the back, I pulled it apart,

554
00:29:47,280 --> 00:29:50,760
Speaker 2: I cleaned it, I put it back together and put

555
00:29:50,760 --> 00:29:53,560
Speaker 2: it back on the truck. Bled it out, bled the

556
00:29:53,560 --> 00:29:58,920
Speaker 2: ABS controller again, bled the system again. Fixed bad new

557
00:29:58,960 --> 00:30:01,600
Speaker 2: master right out of the box. And this is the

558
00:30:01,680 --> 00:30:04,360
Speaker 2: problem with auto repair. You get to a point where

559
00:30:06,760 --> 00:30:08,280
Speaker 2: you know you have to be so sure of what

560
00:30:08,280 --> 00:30:10,240
Speaker 2: you're doing, you're sure enough that you could do anything,

561
00:30:10,400 --> 00:30:15,719
Speaker 2: all right. It will grind you into dust, though, because

562
00:30:15,720 --> 00:30:17,960
Speaker 2: there are days where you're scratching your head and you're saying,

563
00:30:18,000 --> 00:30:21,400
Speaker 2: why you see And I tell you this story not

564
00:30:21,720 --> 00:30:24,320
Speaker 2: to complain, but you've got to realize what's going on

565
00:30:24,400 --> 00:30:27,240
Speaker 2: behind the scenes, the things you don't see that go

566
00:30:27,320 --> 00:30:30,800
Speaker 2: on in a repair shop when they're trying to fix

567
00:30:30,840 --> 00:30:34,480
Speaker 2: your vehicle and work against not just the technology of

568
00:30:34,480 --> 00:30:36,400
Speaker 2: the car, not just the age of the car, not

569
00:30:36,480 --> 00:30:40,440
Speaker 2: just trying to be within a budget of repair, but

570
00:30:41,240 --> 00:30:45,240
Speaker 2: the problems with parts. Parts are the single biggest problem

571
00:30:45,280 --> 00:30:49,560
Speaker 2: we're facing in this industry, I think. And there's just

572
00:30:49,760 --> 00:30:52,920
Speaker 2: there's just fewer and fewer ones out there, and it's

573
00:30:52,960 --> 00:30:56,240
Speaker 2: becoming a real issue, you know, keep in mind. And

574
00:30:56,320 --> 00:30:59,840
Speaker 2: I've got I've got three cars right now sitting at

575
00:30:59,880 --> 00:31:03,520
Speaker 2: the shop just waiting for parts that we can't find,

576
00:31:03,880 --> 00:31:05,920
Speaker 2: and they're not that I mean, I guess they are old.

577
00:31:06,200 --> 00:31:09,120
Speaker 2: One's an O three Mercury Marauder needs a fuel pump.

578
00:31:09,200 --> 00:31:11,280
Speaker 2: Can't find one. Well, actually I know where it is

579
00:31:11,360 --> 00:31:12,680
Speaker 2: and I'll tell you where it is in a minute.

580
00:31:13,080 --> 00:31:16,560
Speaker 2: The other one is a what the heck is the

581
00:31:16,600 --> 00:31:20,320
Speaker 2: other one? I can't think of it. It's a oh,

582
00:31:20,400 --> 00:31:23,880
Speaker 2: one's a fuel pump. One's a oh. We did find

583
00:31:23,920 --> 00:31:26,040
Speaker 2: another Master cylinder for the fort That's what it was,

584
00:31:26,400 --> 00:31:28,160
Speaker 2: but we sent the vehicle out with the old Master.

585
00:31:28,200 --> 00:31:29,920
Speaker 2: But we're going to get the Master and the customer

586
00:31:30,000 --> 00:31:31,600
Speaker 2: is going to buy it and put it on the

587
00:31:31,600 --> 00:31:33,400
Speaker 2: shelf just in case he ever needs one, because he's

588
00:31:33,440 --> 00:31:35,680
Speaker 2: as florid as we are that we can't find, you know,

589
00:31:35,720 --> 00:31:37,920
Speaker 2: a real one. I actually found a Ford obsolete part.

590
00:31:38,520 --> 00:31:42,200
Speaker 2: And the third one is an three Thunderbird that needs

591
00:31:42,240 --> 00:31:44,440
Speaker 2: a power steering pump. Can't find parts for any of

592
00:31:44,480 --> 00:31:49,200
Speaker 2: these vehicles of good quality, right because I should clarify

593
00:31:49,240 --> 00:31:50,760
Speaker 2: that I can find junk and put it on but

594
00:31:50,800 --> 00:31:52,120
Speaker 2: I don't want to do that. I want to find

595
00:31:52,160 --> 00:31:56,280
Speaker 2: something that's a good OE level quality part. You know,

596
00:31:56,320 --> 00:31:58,600
Speaker 2: it's really affecting the part situation too now And we

597
00:31:58,640 --> 00:32:00,560
Speaker 2: haven't talked about this a lot on in the next

598
00:32:00,600 --> 00:32:04,400
Speaker 2: couple of weeks. You've heard about CDK Global, the CDK

599
00:32:04,520 --> 00:32:09,920
Speaker 2: Global security hack, where somebody hacked. CDK Global is a

600
00:32:09,960 --> 00:32:14,920
Speaker 2: software management system that at last counts, some fifteen thousand

601
00:32:14,960 --> 00:32:18,120
Speaker 2: dealers in the United States alone are using to manage

602
00:32:18,120 --> 00:32:22,040
Speaker 2: their day to day operations. How is this connected. The

603
00:32:22,040 --> 00:32:25,040
Speaker 2: fuel pump and the master cylinder for the two cars

604
00:32:25,040 --> 00:32:28,280
Speaker 2: sitting at the shop are at a Ford dealer in

605
00:32:28,320 --> 00:32:32,520
Speaker 2: Rhode Island, task a Ford and Taska. They said, we've

606
00:32:32,560 --> 00:32:34,680
Speaker 2: got them, we just don't know where they are and

607
00:32:34,720 --> 00:32:37,480
Speaker 2: we can't find them until CDK software comes back online

608
00:32:37,520 --> 00:32:39,200
Speaker 2: because they're in one of our warehouses and we're not

609
00:32:39,200 --> 00:32:43,360
Speaker 2: sure what shelf they're on. Look at the look at

610
00:32:43,360 --> 00:32:46,480
Speaker 2: the national security issue of all of a sudden, we

611
00:32:46,600 --> 00:32:49,320
Speaker 2: can't find parts to keep cars on the road from

612
00:32:49,360 --> 00:32:53,400
Speaker 2: a software hack, and think about that. So anyway, that's

613
00:32:53,440 --> 00:32:56,080
Speaker 2: my that's my that's my complaining and whining in real

614
00:32:56,120 --> 00:32:58,560
Speaker 2: life story from the shop. This segment let's pull over

615
00:32:58,600 --> 00:33:00,400
Speaker 2: and take our last pause. I'm run on in the

616
00:33:00,400 --> 00:33:18,920
Speaker 2: car doctor. I'll be back right after this. Welcome back,

617
00:33:19,400 --> 00:33:21,560
Speaker 2: running any in the car doctor. You ever been told no?

618
00:33:22,560 --> 00:33:26,760
Speaker 2: I want you to think about this because this boggles

619
00:33:26,800 --> 00:33:30,440
Speaker 2: people's minds sometimes. Has your mechanic ever said no, this

620
00:33:30,480 --> 00:33:33,480
Speaker 2: car is not worth fixing? Do you listen to him?

621
00:33:33,720 --> 00:33:36,640
Speaker 2: I had a situation this week. We had an four

622
00:33:37,000 --> 00:33:39,120
Speaker 2: Honda CRV in all wheel drive one hundred and eighty

623
00:33:39,160 --> 00:33:43,160
Speaker 2: five thousand miles that we looked at the car and

624
00:33:43,400 --> 00:33:47,160
Speaker 2: it was kind of beat up, it was tired, and

625
00:33:47,280 --> 00:33:48,920
Speaker 2: I think I started to tell you this story last week.

626
00:33:48,920 --> 00:33:50,800
Speaker 2: I don't know if I finished it because this car

627
00:33:50,840 --> 00:33:52,320
Speaker 2: was last week or the week before, but one of

628
00:33:52,400 --> 00:33:56,280
Speaker 2: the other. But it's sort of like, you know, you've

629
00:33:56,320 --> 00:33:59,000
Speaker 2: got to listen to your mechanic. And this is the value,

630
00:33:59,080 --> 00:34:01,320
Speaker 2: right of having a great relationship with a repair shop,

631
00:34:01,400 --> 00:34:03,720
Speaker 2: of having somebody that you trust, having somebody and it

632
00:34:03,760 --> 00:34:05,600
Speaker 2: really has your best interest in heart, because, believe it

633
00:34:05,680 --> 00:34:07,520
Speaker 2: or not, a lot of repair shops have your best

634
00:34:07,520 --> 00:34:09,600
Speaker 2: interest in heart. It's not OHG, they're just here to

635
00:34:09,640 --> 00:34:12,759
Speaker 2: sell me something. Not the good ones anyway, They're there

636
00:34:12,800 --> 00:34:15,080
Speaker 2: to be in business long term, the better ones, and

637
00:34:15,120 --> 00:34:16,680
Speaker 2: they're there to help take care of you, and they're

638
00:34:16,680 --> 00:34:19,920
Speaker 2: there to help have that relationship because you know, listen,

639
00:34:20,080 --> 00:34:22,160
Speaker 2: they're you in too. We're just trying to make a living,

640
00:34:22,200 --> 00:34:24,400
Speaker 2: and you know what, we don't need the headaches on

641
00:34:24,440 --> 00:34:25,840
Speaker 2: a day to day because if there's one thing I

642
00:34:25,840 --> 00:34:28,399
Speaker 2: can tell you about auto repair, auto repair will give

643
00:34:28,400 --> 00:34:30,920
Speaker 2: you a headache, whether you want it or not. And

644
00:34:30,960 --> 00:34:33,920
Speaker 2: it does it very easily. It's just it's just like

645
00:34:33,960 --> 00:34:35,560
Speaker 2: the sun's going to come up. You know, there's always

646
00:34:35,600 --> 00:34:38,360
Speaker 2: going to be something looming around the corner. So we

647
00:34:38,440 --> 00:34:41,880
Speaker 2: had this four hond a CRV at one hundred and

648
00:34:41,880 --> 00:34:44,959
Speaker 2: eighty five thousand miles. It needed a clutch, it needed

649
00:34:44,960 --> 00:34:47,840
Speaker 2: two axles, It had rusted exhaust, It needed rear tires,

650
00:34:47,880 --> 00:34:50,600
Speaker 2: it needed front suspension that was looseness in the one side.

651
00:34:51,480 --> 00:34:53,080
Speaker 2: And you sit there and you look at it and

652
00:34:53,160 --> 00:34:56,120
Speaker 2: you say, God, it's like four forty five hundred dollars

653
00:34:56,160 --> 00:34:59,080
Speaker 2: but a work without even blinking, and it's not worth fixing.

654
00:35:00,120 --> 00:35:02,480
Speaker 2: I never insulted anybody so bad by telling them their

655
00:35:02,480 --> 00:35:04,560
Speaker 2: car wasn't worth fixing. That they left skid marks that

656
00:35:04,600 --> 00:35:06,279
Speaker 2: they stopped in their tracks, trying to get out the

657
00:35:06,280 --> 00:35:08,840
Speaker 2: door to go find somebody else to do it. Sometimes,

658
00:35:08,920 --> 00:35:10,879
Speaker 2: no is a very complete word and something you got

659
00:35:10,880 --> 00:35:12,839
Speaker 2: to listen to. I'm Ron and Andy and the car Doctor.

660
00:35:12,920 --> 00:35:14,920
Speaker 2: The mechanics aren't expensive, they're priceless.

661
00:35:15,080 --> 00:35:15,360
Speaker 3: See you