1 00:00:03,240 --> 00:00:06,640 Speaker 1: Global business news twenty four hours a day. If Bloomberg 2 00:00:06,680 --> 00:00:09,760 Speaker 1: dot com the radio plus mobil and on your radio, 3 00:00:10,039 --> 00:00:14,200 Speaker 1: this is a Bloomberg business flag from Bloomberg World Headquarters. 4 00:00:14,240 --> 00:00:17,800 Speaker 1: I'm Charlie Pellett's stock surge SMP five hundred index had 5 00:00:17,800 --> 00:00:21,720 Speaker 1: its strongest gain in a month. UK citizens are voting 6 00:00:21,720 --> 00:00:24,760 Speaker 1: today in a referendum on the country's membership in the 7 00:00:24,760 --> 00:00:28,480 Speaker 1: European Union. UK law prevents us from reporting on voting 8 00:00:28,640 --> 00:00:33,120 Speaker 1: or discussion and analysis of referendum issues while polls are open, 9 00:00:33,159 --> 00:00:35,600 Speaker 1: but we will be following all the action once those 10 00:00:35,680 --> 00:00:39,680 Speaker 1: results come in. SMP five hundred index up twenty seven 11 00:00:39,720 --> 00:00:43,480 Speaker 1: points to twenty one thirteen again today of one point 12 00:00:43,479 --> 00:00:47,080 Speaker 1: three percent down. Industrials up a two hundred thirty points 13 00:00:47,120 --> 00:00:49,760 Speaker 1: to eighteen thousand eleven, a gain there of one point 14 00:00:49,760 --> 00:00:54,360 Speaker 1: three percent. Nazdack advanced one point six percent, up seventy 15 00:00:54,360 --> 00:00:58,720 Speaker 1: six points to the tenure down sixteen thirty seconds yield 16 00:00:58,760 --> 00:01:01,680 Speaker 1: one point seven four per send, Gold down nine dollars 17 00:01:01,680 --> 00:01:04,520 Speaker 1: the ounce to twelve sixty one, a drop of seven 18 00:01:04,520 --> 00:01:07,679 Speaker 1: tenths of one percent. Crude oil back about fifty dollars 19 00:01:07,720 --> 00:01:10,920 Speaker 1: a barrel. Talking about West Texas Enemedia Crude up a 20 00:01:11,000 --> 00:01:14,679 Speaker 1: dollar today to fifty dollars. Their team sets son Charlie Pellett, 21 00:01:14,920 --> 00:01:20,640 Speaker 1: that's a bloom Bird business splash. This is taking stock 22 00:01:20,840 --> 00:01:25,560 Speaker 1: with pin Box and Kathleen as on Bloombird Radio. Accenture 23 00:01:26,319 --> 00:01:30,920 Speaker 1: earnings out today, they're boosting their You're adjusted earnings per 24 00:01:31,040 --> 00:01:35,160 Speaker 1: share of view. That's a plus. We have the CEO 25 00:01:35,280 --> 00:01:37,440 Speaker 1: for North America joining us now. And of course you 26 00:01:37,480 --> 00:01:41,240 Speaker 1: know Accenture probably very well, leading global professional services company, 27 00:01:41,480 --> 00:01:45,080 Speaker 1: lots of services and solutions and strategy consoling digital technology 28 00:01:45,160 --> 00:01:49,040 Speaker 1: and operations. I've certainly dealt with a lot of Accenture 29 00:01:49,640 --> 00:01:53,279 Speaker 1: professionals when during the banking crisis and all that. Lots 30 00:01:53,320 --> 00:01:56,120 Speaker 1: of value added there. Julie Sweet adding some value today 31 00:01:56,120 --> 00:01:59,880 Speaker 1: on taking Stock. She's located in the Washington d C 32 00:02:00,120 --> 00:02:02,280 Speaker 1: in metropolitan area, but coming all the way to New 33 00:02:02,320 --> 00:02:05,040 Speaker 1: York to join us in studio today. Absolutely excited to 34 00:02:05,040 --> 00:02:08,200 Speaker 1: be here. Thanks. So, Julie. Uh, how is it looking? 35 00:02:08,360 --> 00:02:10,359 Speaker 1: How about earnings per share looking good? A better luck 36 00:02:10,720 --> 00:02:12,440 Speaker 1: for the future. What's driving it? Well? We had a 37 00:02:12,480 --> 00:02:16,440 Speaker 1: great quarter obviously in North America, where we're at eleven 38 00:02:16,480 --> 00:02:19,840 Speaker 1: percent growth in revenue and local currency and ten percent globally, 39 00:02:19,840 --> 00:02:22,359 Speaker 1: and we raised our outlook for earnings per share to 40 00:02:22,440 --> 00:02:24,720 Speaker 1: ten to eleven percent. We're ten percent year today, so 41 00:02:24,840 --> 00:02:28,160 Speaker 1: very excited. And it's being driven by two big things. 42 00:02:28,400 --> 00:02:32,519 Speaker 1: Our investments in UM acquisitions and in our business which 43 00:02:32,520 --> 00:02:35,399 Speaker 1: are really differentiating us, and then leading in the new 44 00:02:35,639 --> 00:02:39,320 Speaker 1: digital cloud security. It's now forty of our business and 45 00:02:39,360 --> 00:02:42,240 Speaker 1: it's growing double digit. I was gonna say, the security 46 00:02:42,320 --> 00:02:44,560 Speaker 1: part of the business and the cloud part of the business. 47 00:02:44,560 --> 00:02:47,200 Speaker 1: I mean this is, as you said, forty percent. Do 48 00:02:47,240 --> 00:02:48,600 Speaker 1: you see a time when it's going to be more 49 00:02:48,600 --> 00:02:51,720 Speaker 1: than fifty percent of the business. Absolutely. I mean it's 50 00:02:51,760 --> 00:02:54,560 Speaker 1: really based on demand. And we're seeing two big things 51 00:02:54,680 --> 00:02:58,160 Speaker 1: from our clients. The first is amidst the digital revolution, 52 00:02:58,200 --> 00:03:01,640 Speaker 1: they're coming to us to understand how is technology impacting 53 00:03:01,639 --> 00:03:05,239 Speaker 1: our business and then take that from insight to execution. 54 00:03:05,560 --> 00:03:09,480 Speaker 1: And the second thing we're seeing is around productivity, efficiency 55 00:03:09,840 --> 00:03:13,440 Speaker 1: and sustained investment capacity in a large part to be 56 00:03:13,480 --> 00:03:17,280 Speaker 1: able to fuel the investment needed for the digital transformation. 57 00:03:17,639 --> 00:03:19,840 Speaker 1: And it's not ending. There's no finish line in the 58 00:03:19,840 --> 00:03:24,080 Speaker 1: digital revolution, and there's no one and done. Break that 59 00:03:24,120 --> 00:03:28,160 Speaker 1: down for a little bit for us, efficiency productivity, investment, capacity, 60 00:03:28,200 --> 00:03:32,560 Speaker 1: all that kind of thing, real words, a concept and example, 61 00:03:32,560 --> 00:03:34,560 Speaker 1: what what does that mean? Sure? So if you think 62 00:03:34,600 --> 00:03:37,760 Speaker 1: about our portfolio always serve forty industries, they're all in 63 00:03:37,800 --> 00:03:40,120 Speaker 1: different places. So if you're in oil and gas today, 64 00:03:40,160 --> 00:03:44,720 Speaker 1: your focus very much on UM, cost cutting more, being 65 00:03:44,760 --> 00:03:47,720 Speaker 1: able to do more with less because of the pressures 66 00:03:47,720 --> 00:03:51,680 Speaker 1: in that business. If you're in retail, financial services, consumer goods, 67 00:03:51,880 --> 00:03:55,760 Speaker 1: you're trying to take advantage of the digital consumer experience 68 00:03:55,800 --> 00:03:58,560 Speaker 1: and growing your top line. But that takes investment, right, 69 00:03:58,600 --> 00:04:03,240 Speaker 1: that takes modernization, new capabilities, changing the workforce, and so 70 00:04:03,600 --> 00:04:06,640 Speaker 1: in both cases you're looking at better ways to be 71 00:04:07,000 --> 00:04:10,160 Speaker 1: to have UM, to deliver more with less, and to 72 00:04:10,280 --> 00:04:13,680 Speaker 1: have more ability to invest, but driven by different pressures. 73 00:04:14,480 --> 00:04:17,440 Speaker 1: What are some of those pressures? So UM on the 74 00:04:17,720 --> 00:04:20,640 Speaker 1: on we're growing top line, it's around the disruption that's 75 00:04:20,680 --> 00:04:24,280 Speaker 1: coming from the digital revolution, which is about new entrants. 76 00:04:24,279 --> 00:04:28,280 Speaker 1: So you've got Amazon and UM and Netflix, you know, 77 00:04:28,480 --> 00:04:33,039 Speaker 1: pressuring sort of anything that's around content, television, cable. You 78 00:04:33,120 --> 00:04:36,520 Speaker 1: have new entrants in terms of you know, logistics, it's 79 00:04:36,560 --> 00:04:40,120 Speaker 1: not just about uber, it's about how that's transforming the 80 00:04:40,600 --> 00:04:42,880 Speaker 1: business to business. So you've got a lot of every 81 00:04:42,920 --> 00:04:46,320 Speaker 1: industry has some kind of disruption and companies are having 82 00:04:46,400 --> 00:04:48,600 Speaker 1: to step back and say, what does it mean for us? 83 00:04:48,640 --> 00:04:51,919 Speaker 1: Both from an opportunity and from a risk perspective. Who's 84 00:04:51,920 --> 00:04:55,560 Speaker 1: your biggest competition? So we have five different businesses, and 85 00:04:55,560 --> 00:04:58,240 Speaker 1: we have competitors in each of those businesses, so it's 86 00:04:58,279 --> 00:05:02,440 Speaker 1: not a single We have strategy, can sulting, digital, technology, 87 00:05:02,440 --> 00:05:06,000 Speaker 1: and operations, and the competitors are different by business. Is 88 00:05:06,040 --> 00:05:08,920 Speaker 1: it also just different by geography because you are the 89 00:05:08,960 --> 00:05:13,440 Speaker 1: CEO of North America? Absolutely, and so every there's some 90 00:05:13,480 --> 00:05:15,520 Speaker 1: companies that are more global that we're one of the 91 00:05:15,640 --> 00:05:18,039 Speaker 1: most global in terms of we're in fifty six countries 92 00:05:18,040 --> 00:05:21,520 Speaker 1: where people operate in a hundred different countries at any 93 00:05:21,560 --> 00:05:25,000 Speaker 1: given time. But each market also has individual players who 94 00:05:25,000 --> 00:05:27,479 Speaker 1: are competitors. And in fact, we think a lot now 95 00:05:27,520 --> 00:05:31,960 Speaker 1: about leveraging, about being local and leveraging global because it's 96 00:05:31,960 --> 00:05:34,760 Speaker 1: more important that now than ever, and to be really 97 00:05:34,800 --> 00:05:38,760 Speaker 1: in your local markets. Again, who would be the client? 98 00:05:39,160 --> 00:05:43,280 Speaker 1: What kind of company that would be saying? Ge Et 99 00:05:43,320 --> 00:05:47,479 Speaker 1: Centa told me I need to be local and leverage globally? 100 00:05:47,520 --> 00:05:50,240 Speaker 1: What does that mean? What's give me again a concrete 101 00:05:50,360 --> 00:05:54,440 Speaker 1: example sure. So if you're consumer goods company, um, consumers 102 00:05:54,480 --> 00:05:58,240 Speaker 1: today want personalization and the nature of the consumer in 103 00:05:58,279 --> 00:06:01,839 Speaker 1: the US versus China versus Brazil is really different, and 104 00:06:01,880 --> 00:06:04,000 Speaker 1: so the products may be the same, but how you're 105 00:06:04,040 --> 00:06:07,200 Speaker 1: marketing it, how they're the buying patterns, the way they 106 00:06:07,200 --> 00:06:10,640 Speaker 1: buy are very different depending on the market. And that's 107 00:06:10,680 --> 00:06:14,600 Speaker 1: the personalization that consumers now expect, and that's the innovation 108 00:06:14,680 --> 00:06:17,159 Speaker 1: that companies are coming to us to look at, is 109 00:06:17,240 --> 00:06:22,440 Speaker 1: how do we real time personalize for our consumers. Now. 110 00:06:22,480 --> 00:06:24,280 Speaker 1: I know that one of the biggest projects you've been 111 00:06:24,279 --> 00:06:29,120 Speaker 1: working on is the Affordable Healthcare website for the US government, 112 00:06:29,120 --> 00:06:32,200 Speaker 1: trying to make that better and more efficient. How's that going. 113 00:06:32,760 --> 00:06:34,800 Speaker 1: It's going really well. In fact, we were just renewed 114 00:06:34,800 --> 00:06:37,280 Speaker 1: in our contract there and we're extremely proud of that 115 00:06:37,360 --> 00:06:40,360 Speaker 1: work because that's really improving the way the world works 116 00:06:40,360 --> 00:06:42,800 Speaker 1: and lives. It's bringing healthcare to millions of America, and 117 00:06:42,800 --> 00:06:44,839 Speaker 1: we're very proud of the work we do. How do 118 00:06:44,839 --> 00:06:47,000 Speaker 1: you price your services? Can you give us any sense 119 00:06:47,000 --> 00:06:48,919 Speaker 1: of what I would pay if I were that company? 120 00:06:49,000 --> 00:06:54,560 Speaker 1: Needing to figure out how to uh globalize my local company? Kevin, 121 00:06:54,640 --> 00:06:56,800 Speaker 1: it's interesting your asset because what we're really seeing is 122 00:06:56,800 --> 00:06:59,359 Speaker 1: a shift to actually paying a lot more based on 123 00:06:59,480 --> 00:07:02,479 Speaker 1: outcome and well as on service. And so we have 124 00:07:02,800 --> 00:07:05,960 Speaker 1: UM we have a commercial contracts now where just as 125 00:07:06,000 --> 00:07:08,640 Speaker 1: our client is having to deliver an outcome like patient 126 00:07:08,720 --> 00:07:12,000 Speaker 1: improve patient care, we're also saying we will be paid 127 00:07:12,040 --> 00:07:14,960 Speaker 1: based on how we're helping you achieve that. We also 128 00:07:15,040 --> 00:07:17,960 Speaker 1: have commercial contects where you buy as a service, you 129 00:07:18,040 --> 00:07:20,640 Speaker 1: buy as you use, and then of course traditional fees 130 00:07:20,680 --> 00:07:23,280 Speaker 1: for service and so UM. What we find is it's 131 00:07:23,320 --> 00:07:26,239 Speaker 1: important to think about what the client needs and adjust 132 00:07:26,240 --> 00:07:28,520 Speaker 1: our commercials. Thank you very much for coming in and 133 00:07:28,560 --> 00:07:30,360 Speaker 1: spending time with it, and thanks so much for having me. 134 00:07:30,400 --> 00:07:32,760 Speaker 1: Thanks Kathleen, it's great to be here. Julie Sweet the 135 00:07:32,800 --> 00:07:37,680 Speaker 1: chief executive of North America for Accenture. They're based in Alexandria, Virginia. 136 00:07:38,160 --> 00:07:40,680 Speaker 1: Talking about a company to does thirty four billion dollars 137 00:07:40,680 --> 00:07:46,360 Speaker 1: of business a year. This is Bloomberg Radio. Taking stock 138 00:07:46,440 --> 00:07:48,880 Speaker 1: is brought to you by Bentley University. What are talking about? 139 00:07:48,920 --> 00:07:51,960 Speaker 1: The finances at Converse and managing st locations at JP 140 00:07:52,080 --> 00:07:55,520 Speaker 1: Morgan have in common a business degree from Bentley University. 141 00:07:55,640 --> 00:07:58,440 Speaker 1: Because business is everywhere, prepare here,