WEBVTT - Khan Academy's AI Pilot Program

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<v Speaker 1>These sees Bloomberg Business Week with Carol Messer and Tim

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<v Speaker 1>Stenebec on Bloomberg Radio. We did catch up with sal

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<v Speaker 1>Cohn in late January. We got his thoughts on learning

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<v Speaker 1>in our post pandemic world, what things are sticking, what

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<v Speaker 1>things are not. We talked online education, something he and

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<v Speaker 1>his team have been doing for about fifteen years or so,

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<v Speaker 1>and now educators of all types, as you know, have

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<v Speaker 1>a new tool maybe to use. So back to talk

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<v Speaker 1>with us once again about the role of AI and

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<v Speaker 1>education and their specific moves in that regard. So com

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<v Speaker 1>back with us. Founder and CEO Khan Academy with us

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<v Speaker 1>via zoom from Mountain View, California. Sow, good to have

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<v Speaker 1>you back with us. How are you. I'm doing great,

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<v Speaker 1>Thanks for having me. Well, it's great to have you

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<v Speaker 1>here once again. Late January. We talked about a lot

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<v Speaker 1>of things, including AI, which it feels like all of

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<v Speaker 1>a sudden everybody was talking about it once again. You're

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<v Speaker 1>launching your own AI platform. Can you tell us about it? Yeah,

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<v Speaker 1>And when we talked in January, I was under n

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<v Speaker 1>I was under NDA, so I couldn't tell you what. Okay.

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<v Speaker 1>Back in back in August, open AI reached out to us.

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<v Speaker 1>They were working on GPT four. As many folks know

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<v Speaker 1>Chat GPT when it came out in November, it was

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<v Speaker 1>based on GPT three or three point five. But when

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<v Speaker 1>we saw what was possible with GPT four, we said, hey,

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<v Speaker 1>this could actually allow us to address some of the

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<v Speaker 1>holy grails in education, making it truly interactive, giving every

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<v Speaker 1>student a socratic tutor, being able to do things that

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<v Speaker 1>might have only looked like science fiction a few months ago.

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<v Speaker 1>And Open AI wanted to work with us because they said, look,

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<v Speaker 1>GPT four is going to be exciting but also scary

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<v Speaker 1>in certain ways. We want to be able to launch

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<v Speaker 1>with some social positive use cases, especially in education, especially

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<v Speaker 1>from folks that with folks that people trust. So we've

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<v Speaker 1>been working pretty feverishly on it for many months under NDA.

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<v Speaker 1>So it was really hard in January when you were

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<v Speaker 1>asking me questions about Chat GPT for me to not

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<v Speaker 1>spill the beads. But a couple of weeks ago we

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<v Speaker 1>launched and what we're calling con Migo, which is really

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<v Speaker 1>our incarnation of AI on Kin Academy using GPT four.

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<v Speaker 1>It does essentially two major strands of things. One is

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<v Speaker 1>now when a student is doing something on kin Academy,

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<v Speaker 1>it acts as their tutor, and it really does as

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<v Speaker 1>opposed to just giving you the answer. If a student says,

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<v Speaker 1>you know, telling me the interests, I'm your tutor. I

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<v Speaker 1>can help you and if you know, what do you

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<v Speaker 1>think is the next step. So it really tries to

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<v Speaker 1>push them socratically. It's not just in math, it's in

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<v Speaker 1>every subject. We have history, science, reading, comprehension. There's now

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<v Speaker 1>a tutor and this is a beta now where we've

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<v Speaker 1>only launched it to a few thousand people. There's a

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<v Speaker 1>waiting lists that's forming for folks who want to join.

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<v Speaker 1>It's about twenty thousand people right now, so we're trying

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<v Speaker 1>to take people off as quickly as possible. But the

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<v Speaker 1>other thing we realized is the things that would have

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<v Speaker 1>been impossible without AI. We have activities now where students

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<v Speaker 1>can have conversations with historical characters or literary characters. There

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<v Speaker 1>was a student recently, a high school student. She was

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<v Speaker 1>trying to understand some of the symbolism and the Great

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<v Speaker 1>Gatsby and she says, wait, I have conmigo, I can

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<v Speaker 1>I can now talk to Jay Gatsby himself? And she

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<v Speaker 1>has why are you staring at the green light? And

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<v Speaker 1>he's like, well, it symbolizes the things that I'm trying

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<v Speaker 1>to attain but I just can't. And she actually apologized

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<v Speaker 1>to him for taking up this time. The AI simulation.

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<v Speaker 1>We're creating teacher tools for them to create lesson plans

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<v Speaker 1>for them to refresh their own knowledge. We have a

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<v Speaker 1>kind of a built in guidance counselor now as an

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<v Speaker 1>AI I see a quick quick take piece. Yeah, a

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<v Speaker 1>conversation between teachers and students. We're going to be talking

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<v Speaker 1>and con migo. Yeah. Yeah, But it's just so it's

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<v Speaker 1>it's fascinating because of the amount of use cases that

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<v Speaker 1>you mentioned. Is it available? Talk to me about the availability,

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<v Speaker 1>because I don't think I'm clear on how widespread access

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<v Speaker 1>is at this moment and where you're at in that

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<v Speaker 1>and where it's going. Yeah. So when we launched two

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<v Speaker 1>weeks ago, and we're still kind of in the process

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<v Speaker 1>of launch launching, there's a couple of things we wanted

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<v Speaker 1>to figure out. If one, we just wanted to make

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<v Speaker 1>sure it's working well for in the last weeks we've

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<v Speaker 1>started to get some really positive feedback on that one.

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<v Speaker 1>The other thing we're trying to figure out is how

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<v Speaker 1>do we cost this out and how do we resource

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<v Speaker 1>this the computation costs for leveraging these these next generation

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<v Speaker 1>models like GPT four, it is not free even if

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<v Speaker 1>you're a Chat GPT pro customer. And these are folks

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<v Speaker 1>paying twenty dollars a month to open AI. They only

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<v Speaker 1>get GPT four for I think at twenty five interactions

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<v Speaker 1>per day and you have to wait three hours, so

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<v Speaker 1>they've so in a lot of ways, Conmigo, what we're

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<v Speaker 1>doing is in many ways the most unfettered access to

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<v Speaker 1>GPT four. So we're trying to figure out ways that

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<v Speaker 1>we can we can resource it. So right now there's

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<v Speaker 1>a waiting list, when people to get off the waiting list.

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<v Speaker 1>Right now we're prioritizing people who are donating. It's a

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<v Speaker 1>twenty dollars donation. It helps us resource the computation costs

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<v Speaker 1>and also do the R and D. We are not

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<v Speaker 1>for profits, so that is a donation, a true donation.

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<v Speaker 1>But we're trying to figure out how we can bring

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<v Speaker 1>that that that price down over time so that we

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<v Speaker 1>can make it more and more accessible. Because rather I

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<v Speaker 1>think about you and kon Academy as this great leveler

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<v Speaker 1>when it comes to education. Right, your videos are out there,

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<v Speaker 1>anybody can access them. So how do we make sure

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<v Speaker 1>that once again, we don't have a technology potentially that

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<v Speaker 1>widens the gap rather than reduces it. Yeah, this is

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<v Speaker 1>front of mine for us, and I think there's two dimensions.

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<v Speaker 1>So that one is just the cost issue that we've

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<v Speaker 1>already talked about. Obviously, everything that we stand for is

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<v Speaker 1>our mission is free world class education for anyone anywhere.

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<v Speaker 1>We're going to try to make this as accessible as possible.

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<v Speaker 1>Keeping in mind there is a higher cost, but if

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<v Speaker 1>you think about if we can bring this down to

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<v Speaker 1>let's say a few dollars per student per month, this

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<v Speaker 1>is dramatically lower cost than conventional tutoring. And a lot

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<v Speaker 1>of the school districts have been spending a lot of

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<v Speaker 1>money on conventional tutoring lately with money that was released

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<v Speaker 1>after the pandemic, and they haven't seen results because it

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<v Speaker 1>hasn't been connected to what students are doing in class,

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<v Speaker 1>and it isn't happening during class, So the kids who

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<v Speaker 1>are engaging or are usually the kids who don't need it.

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<v Speaker 1>The kids who need it aren't engaging after school, etc.

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<v Speaker 1>So we think we're gonna be able to get this

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<v Speaker 1>to a much broader set of students. We're starting to

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<v Speaker 1>partner with some school districts, large urban school districts, so

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<v Speaker 1>we can bring it to their students for free, and

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<v Speaker 1>then hopefully we make it more and more accessible over time.

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<v Speaker 1>The other dimension to your question, the way we've been

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<v Speaker 1>thinking about it is a lot of school districts announce

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<v Speaker 1>that they're banning chat GPT, and there's some good reason

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<v Speaker 1>why they're doing that. Obviously, students can use it to cheat,

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<v Speaker 1>They can do shady things with it because it's a

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<v Speaker 1>very open tool on Conmigo, all of the conversations are

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<v Speaker 1>viewable by the teachers and the parents. There's a strong moderation.

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<v Speaker 1>All of the activities are designed to be very pedagogically positive.

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<v Speaker 1>There's hopefully no cheating. More. It will write a paper

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<v Speaker 1>with you, it won't write a paper for you. It

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<v Speaker 1>will tutor you, but it will not tell you the answer.

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<v Speaker 1>So some of those same school districts who banned it,

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<v Speaker 1>and I was afraid when the band because I'm like,

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<v Speaker 1>this is going to create another digital divide because the

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<v Speaker 1>well resource kids are still going to use it. Those

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<v Speaker 1>same school districts who banned it. Now we're saying, hey,

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<v Speaker 1>this is what we wanted. We don't want to stick

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<v Speaker 1>our head in the sand. We want to move forward

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<v Speaker 1>with the times. We just want to do it in

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<v Speaker 1>a safe way that's actually pedagogically positive. So we're pretty

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<v Speaker 1>excited that hopefully we can bring get the cost down.

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<v Speaker 1>Some of that is open AI and Azure and Microsoft

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<v Speaker 1>and all of them getting the efficiencies, and then on

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<v Speaker 1>our side, we're trying to bring the efficiencies in so

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<v Speaker 1>that we can make it as accessible as possible and

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<v Speaker 1>make sure that all kids have access to this. But

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<v Speaker 1>access is such a multi layered thing, Sal, I wonder

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<v Speaker 1>how you're thinking about partnerships when it comes to that,

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<v Speaker 1>because we're still trying to wire up the country. Well, right,

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<v Speaker 1>we've got the internet access thing. I'm on your website.

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<v Speaker 1>It looks like it's like an iPhone is being used

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<v Speaker 1>or samsuent or whatever it is. Like, what about people

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<v Speaker 1>who don't have access to a smartphone? Right, we have

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<v Speaker 1>about a minute and a half left, But I wonder

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<v Speaker 1>how you're thinking about that. And then we'll come back

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<v Speaker 1>and talk some more. Yeah, it's a tough question. Simple

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<v Speaker 1>answer is digital access in the US at least has

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<v Speaker 1>gotten dramatically better. Cell Phone access in the rest of

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<v Speaker 1>the world also has gotten better. We are trying to

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<v Speaker 1>skate to where the puck is going on that front.

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<v Speaker 1>In the US, we think it's all about getting it

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<v Speaker 1>to students in the school setting because at home, as

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<v Speaker 1>you know, there is more inconsistent access. And so that's

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<v Speaker 1>why we're working so closely with school districts, which for

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<v Speaker 1>the most part now do have one to one laptops

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<v Speaker 1>or at least close to that inside of their classrooms.

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<v Speaker 1>And then in other countries, in places like India, we're

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<v Speaker 1>partnering with state governments and that is multi multi layered.

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<v Speaker 1>We need to translate the content, we need to align

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<v Speaker 1>it to their standards, and we also have to figure

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<v Speaker 1>out how we get the vice access right. This is

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<v Speaker 1>why we always like talking to you because it's the

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<v Speaker 1>global perspective. It's not just about teachers and kids and

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<v Speaker 1>here in the US, but it's really about teachers and

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<v Speaker 1>kids everywhere in the world. So so one of the

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<v Speaker 1>things you're talking about, you know, your new AI platform

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<v Speaker 1>that you guys have created, and I came across, are

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<v Speaker 1>we and prepping for our conversation with you. Stanford put

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<v Speaker 1>out a report earlier this month warning that decisions made

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<v Speaker 1>by AI could lead to nuclear level catastrophe. Why is

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<v Speaker 1>it not too early to start playing around with the

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<v Speaker 1>next level AI when it comes to education? Well, I think,

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<v Speaker 1>like any technology, there could be a lot of positives

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<v Speaker 1>and there could also be a lot of possible negatives.

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<v Speaker 1>And I think as a society, it's all about mitigating

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<v Speaker 1>the negatives and then using it for the positives where possible.

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<v Speaker 1>The genie is to some degree out of the bottle

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<v Speaker 1>a little bit, and so I know, I tell this

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<v Speaker 1>the team at Kon Academy, and tell this to our donors.

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<v Speaker 1>I view it as our responsibility as a nonprofit in

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<v Speaker 1>education to show how you can use these technologies and

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<v Speaker 1>a very positive and a very safe and a very

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<v Speaker 1>trusting way, Because if we do that, then we're going

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<v Speaker 1>to be able to reach all these students that we've

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<v Speaker 1>been talking about, and we'll hopefully be able to accelerate

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<v Speaker 1>their learning pretty dramatically. Now, there are other concerns about

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<v Speaker 1>what happens if you have super intelligent AIS. You know,

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<v Speaker 1>who know who knows what GPT five or six or

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<v Speaker 1>seven is going to be able to do planning military

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<v Speaker 1>strategy or figuring out what targets are, etc. But even there,

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<v Speaker 1>I personally think that I would rather have the actors

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<v Speaker 1>in the US being on the cutting edge than US

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<v Speaker 1>pausing and slowing things down and that and letting folks

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<v Speaker 1>who are maybe not as altruistic continue to move forward.

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<v Speaker 1>You know, no matter what we do, I guarantee you

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<v Speaker 1>the Chinese or the Russians are not going to be

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<v Speaker 1>stopping their generative large language model research. So I actually

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<v Speaker 1>think it's a national security issue to keep moving, not

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<v Speaker 1>to stop. Yeah, that's that's such an incredible point. And

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<v Speaker 1>also that you were mentioning that this is just a

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<v Speaker 1>story we've heard before, Like every single innovation has this

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<v Speaker 1>big question, and you can't just like let the United

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<v Speaker 1>States be the only one to not have social media,

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<v Speaker 1>for example, because we're worried about the potential downfalls. Right,

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<v Speaker 1>that's right, And you know social media is not I don't. Well,

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<v Speaker 1>it can be a national security issues, as we've sometimes seen.

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<v Speaker 1>It can lead to polarization, it can lead to you know,

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<v Speaker 1>people believing things that aren't true, but it doesn't quite

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<v Speaker 1>have the same strategic consequence as something like artificial intelligence.

0:11:20.960 --> 0:11:24.120
<v Speaker 1>So an artificial intelligtion is going to intersect with social media,

0:11:24.120 --> 0:11:26.120
<v Speaker 1>It's going to be influencing how people think, et cetera.

0:11:26.240 --> 0:11:30.360
<v Speaker 1>So I feel much better if relatively positive actors in

0:11:31.040 --> 0:11:35.600
<v Speaker 1>the States and aligned or countries aren't thinking about how

0:11:35.640 --> 0:11:39.400
<v Speaker 1>to use this responsibly and not falling behind folks who

0:11:39.400 --> 0:11:43.360
<v Speaker 1>are who have less less issues with using it irresponsibly.

0:11:43.600 --> 0:11:47.839
<v Speaker 1>Are you thinking about or concerned about any legislation on AI.

0:11:47.880 --> 0:11:51.000
<v Speaker 1>I know we talked about rulings at the school district level,

0:11:51.040 --> 0:11:53.760
<v Speaker 1>but are you concerned about any federal legislation that might

0:11:53.800 --> 0:11:59.959
<v Speaker 1>impact usage. I'm always worried when people want to pass legislation,

0:12:00.000 --> 0:12:02.520
<v Speaker 1>should a regulation without having a clear picture of what

0:12:02.559 --> 0:12:05.320
<v Speaker 1>they're trying to protect against. I think right now there's

0:12:05.320 --> 0:12:08.480
<v Speaker 1>a lot of knee jerk fears based on dystopian science

0:12:08.520 --> 0:12:11.960
<v Speaker 1>fiction novels about AIS taking over, etc. You know, a

0:12:11.960 --> 0:12:15.280
<v Speaker 1>lot of the folks calling for regulation can't exactly pinpoint

0:12:15.320 --> 0:12:18.800
<v Speaker 1>to what tangibly they think is going to happen, and

0:12:19.240 --> 0:12:23.400
<v Speaker 1>they can't point to actual examples of that happening. You know,

0:12:23.440 --> 0:12:26.040
<v Speaker 1>the Internet is actually much more of a wild West

0:12:26.320 --> 0:12:29.880
<v Speaker 1>than large language models are right now, and I think

0:12:29.920 --> 0:12:32.679
<v Speaker 1>for the most part, it's probably a good thing. It's

0:12:32.720 --> 0:12:36.440
<v Speaker 1>been left unregulated. I'm not antiregulation. What I would say is,

0:12:36.679 --> 0:12:41.200
<v Speaker 1>let's see where there are issues that pop up, and

0:12:41.240 --> 0:12:44.160
<v Speaker 1>then determine is regulation the best mechanism to do that,

0:12:44.480 --> 0:12:46.040
<v Speaker 1>and then and then that should be a you know,

0:12:46.200 --> 0:12:50.040
<v Speaker 1>chev robust conversation about that. For teachers, what would something

0:12:50.080 --> 0:12:54.040
<v Speaker 1>like this, this kind of functionality and using generative AI

0:12:54.200 --> 0:12:56.880
<v Speaker 1>specifically like you guys are doing, What does it mean

0:12:56.920 --> 0:12:59.800
<v Speaker 1>for teachers specifically who We recently had an author on

0:13:00.160 --> 0:13:03.000
<v Speaker 1>an incredible book and just you know, she embedded herself

0:13:03.040 --> 0:13:06.080
<v Speaker 1>for a year with three different teachers and the stresses,

0:13:06.120 --> 0:13:08.960
<v Speaker 1>the strains not paid well. It's it's a really tough

0:13:09.040 --> 0:13:11.880
<v Speaker 1>profession right now, and to be fair, not really well

0:13:11.920 --> 0:13:16.080
<v Speaker 1>respected by many people out there. And that's unfortunate because

0:13:16.080 --> 0:13:19.720
<v Speaker 1>this is talking about educating the next generation. So what

0:13:20.000 --> 0:13:25.480
<v Speaker 1>might something like this do for teachers? Well, first and foremost,

0:13:25.840 --> 0:13:28.160
<v Speaker 1>you know, your average teacher has thirty kids in the classroom.

0:13:28.200 --> 0:13:31.120
<v Speaker 1>They wish they could replicate themselves, give more personalized attention

0:13:31.120 --> 0:13:33.680
<v Speaker 1>to every student. This is something we've always worked on

0:13:33.720 --> 0:13:36.720
<v Speaker 1>kind academy, but having this AI tutor in the room

0:13:36.760 --> 0:13:40.200
<v Speaker 1>with you. It is like replicating you, we've already seen this.

0:13:40.240 --> 0:13:44.079
<v Speaker 1>When we've been piloting it at some classrooms, the teacher's like, wow,

0:13:44.120 --> 0:13:45.800
<v Speaker 1>it just answered a question that I would have had

0:13:45.840 --> 0:13:49.440
<v Speaker 1>to try to answer, but I wouldn't been able to

0:13:49.440 --> 0:13:51.800
<v Speaker 1>connect with this other student. So it's already doing that.

0:13:51.880 --> 0:13:55.160
<v Speaker 1>But I think even more importantly, teachers spend about thirty

0:13:55.160 --> 0:14:01.520
<v Speaker 1>forty fifty percent of their time planning less than refreshing knowledge.

0:14:02.200 --> 0:14:05.400
<v Speaker 1>We have activities four teachers. We've made them a first

0:14:05.480 --> 0:14:08.959
<v Speaker 1>year user here where it helps them develop lesson plans

0:14:09.000 --> 0:14:12.120
<v Speaker 1>in seconds that would have otherwise have taken hours. It

0:14:12.160 --> 0:14:15.520
<v Speaker 1>helps them prepare their knowledge, It helps them think about

0:14:15.600 --> 0:14:18.080
<v Speaker 1>like almost like an instructional coach, what they how they

0:14:18.080 --> 0:14:21.000
<v Speaker 1>can intervene with their students. So we're kind of calling

0:14:21.080 --> 0:14:24.000
<v Speaker 1>Kanmigo the r AI a tutor for every student and

0:14:24.040 --> 0:14:26.320
<v Speaker 1>a teaching assistant or an army of teaching assistance for

0:14:26.360 --> 0:14:29.920
<v Speaker 1>every teacher. And so I think it'll hopefully lower their

0:14:30.360 --> 0:14:32.120
<v Speaker 1>burden and be able to free up more time for

0:14:32.200 --> 0:14:34.840
<v Speaker 1>the teachers to spend with the students. Can it help

0:14:34.920 --> 0:14:39.720
<v Speaker 1>with grading at all the simpleasures? Yes, I think it is.

0:14:40.280 --> 0:14:43.240
<v Speaker 1>We didn't launched two weeks ago. We have been piloting

0:14:43.240 --> 0:14:44.720
<v Speaker 1>some of this, but we want to make sure that

0:14:44.760 --> 0:14:48.240
<v Speaker 1>it's really robust before we launch it. But I think

0:14:48.280 --> 0:14:51.160
<v Speaker 1>within the next year you're going to see things like

0:14:51.640 --> 0:14:56.480
<v Speaker 1>a teacher saying, hey, Kanmigo, let's develop an activity for

0:14:56.520 --> 0:15:00.440
<v Speaker 1>our students, and Kanmigo says, all right, let's have them

0:15:00.480 --> 0:15:02.680
<v Speaker 1>all right, you know, whether the Civil War could have

0:15:02.680 --> 0:15:04.600
<v Speaker 1>been avoided and how, and then the teachers like that

0:15:04.640 --> 0:15:08.000
<v Speaker 1>sounds great, And then every student sees that assignment and

0:15:08.040 --> 0:15:10.800
<v Speaker 1>then they work with Conmigo to kind of talk about

0:15:12.240 --> 0:15:14.680
<v Speaker 1>whether the Civil War would have happened otherwise. And then

0:15:14.880 --> 0:15:17.840
<v Speaker 1>Kanmigo assesses it and tells the teacher, Hey, these students

0:15:17.840 --> 0:15:22.040
<v Speaker 1>had some really exemplary responses. These students struggled. You know,

0:15:22.360 --> 0:15:24.520
<v Speaker 1>I would give these students an a. I would have

0:15:24.560 --> 0:15:26.560
<v Speaker 1>these students continue to work on it. Right, that's not

0:15:26.640 --> 0:15:28.760
<v Speaker 1>science fiction anymore. I think we're months away from that,

0:15:28.840 --> 0:15:31.560
<v Speaker 1>not years, Especially when we talk about individualized learning, like

0:15:31.760 --> 0:15:34.280
<v Speaker 1>you think about this, it sounds conceptually like it could

0:15:34.280 --> 0:15:36.280
<v Speaker 1>really take us to that level. Hey, Saal just got

0:15:36.280 --> 0:15:39.040
<v Speaker 1>about twenty five thirty seconds. Well we look back five

0:15:39.120 --> 0:15:41.440
<v Speaker 1>years from now, ten years, and is there a superlative

0:15:41.480 --> 0:15:45.240
<v Speaker 1>to describe what generative AI may mean to education. And

0:15:45.280 --> 0:15:47.520
<v Speaker 1>I'm not trying to look for that crazy headline, but

0:15:47.560 --> 0:15:50.320
<v Speaker 1>I'm just curious how you're looking at it. Just quickly.

0:15:51.560 --> 0:15:54.440
<v Speaker 1>I think this is the biggest inflection point of our lifetimes,

0:15:54.520 --> 0:15:56.200
<v Speaker 1>and I think this is going to give a tutor

0:15:56.240 --> 0:15:58.560
<v Speaker 1>to every student on the planet and a teaching assistant

0:15:58.560 --> 0:16:01.440
<v Speaker 1>to every teacher. So it's a big deal. Well, listen,

0:16:01.480 --> 0:16:03.680
<v Speaker 1>thank you so much, and so appreciate you coming back

0:16:03.720 --> 0:16:06.160
<v Speaker 1>when you couldn't talk about it, now you could. We

0:16:06.200 --> 0:16:09.520
<v Speaker 1>really appreciate you sharing that with us in our Bloomberg

0:16:09.520 --> 0:16:13.200
<v Speaker 1>listeners and viewers. So appreciate it. All right. SoCon, be well,

0:16:13.240 --> 0:16:16.320
<v Speaker 1>Take care. SoCon, Founder, chief executive officer of Khan Academy.