1 00:00:03,920 --> 00:00:11,280 Speaker 1: It's that time time time, time, luck and load. So 2 00:00:11,480 --> 00:00:34,040 Speaker 1: Michael Varry Show is on the air. Oh yeah, left this, 3 00:00:34,600 --> 00:00:36,879 Speaker 1: don't think about anything else. Just let this wash over you. 4 00:00:37,000 --> 00:00:38,879 Speaker 1: Plenty of time to be angry later. Just let this 5 00:00:39,200 --> 00:00:40,919 Speaker 1: wash over you. 6 00:00:41,400 --> 00:00:59,040 Speaker 2: Heavyded heavy day when dieters when he war, when jedos. 7 00:01:01,760 --> 00:01:03,880 Speaker 3: She is the way he loved. 8 00:01:07,080 --> 00:01:16,840 Speaker 2: Happy day or happy dad happy. 9 00:01:14,959 --> 00:01:16,280 Speaker 3: Or happy day. 10 00:01:19,000 --> 00:01:31,320 Speaker 4: When those wars many warm when he thos war, she 11 00:01:31,720 --> 00:01:33,480 Speaker 4: was the way he loved. 12 00:01:36,280 --> 00:02:18,160 Speaker 3: A happy day, a happy day or a happy day. 13 00:02:21,040 --> 00:02:30,920 Speaker 4: When Jesus war, oh wity war, when jos War. 14 00:02:33,200 --> 00:03:19,079 Speaker 3: Says a way to you luck happy day had happy 15 00:03:22,280 --> 00:04:41,200 Speaker 3: oh happy deal o happy day, oh happy day. 16 00:04:43,760 --> 00:04:45,159 Speaker 4: When Jesus war. 17 00:04:48,800 --> 00:04:56,840 Speaker 3: Where it was when Jesus War three its away? He 18 00:04:57,120 --> 00:05:09,799 Speaker 3: need love the habit day? Oh good gun. 19 00:05:13,120 --> 00:05:19,320 Speaker 1: Oh yes. Mark the date August thirtieth, Friday, August thirtieth. 20 00:05:19,960 --> 00:05:22,440 Speaker 1: We are going to try something new this week since 21 00:05:22,480 --> 00:05:27,560 Speaker 1: it is Friday. We what No, you're not gonna host 22 00:05:28,279 --> 00:05:31,640 Speaker 1: because it is Friday. We are going to try something 23 00:05:31,720 --> 00:05:36,000 Speaker 1: new and rather than me present the show as is usual, 24 00:05:36,880 --> 00:05:43,400 Speaker 1: We're going to open the lines and allow calls and 25 00:05:43,600 --> 00:05:46,920 Speaker 1: take calls. We'll call it open Line Friday. Seven, one three, 26 00:05:47,040 --> 00:05:50,680 Speaker 1: nine nine nine one thousand, seven one three nine nine 27 00:05:50,800 --> 00:05:57,039 Speaker 1: nine one thousand, seven one three nine nine nine one thousand. 28 00:05:57,160 --> 00:05:59,800 Speaker 1: It is open line Friday to get us started as 29 00:06:00,000 --> 00:06:03,080 Speaker 1: we always do. Courtesy the greatest executive producer in all 30 00:06:03,279 --> 00:06:10,679 Speaker 1: the land, Chattikoni Nakanishi, you're weak in men. Our creative 31 00:06:10,680 --> 00:06:13,720 Speaker 1: director Jim mud is working on the show from the 32 00:06:13,800 --> 00:06:16,440 Speaker 1: grounds of Johnny Cash's home, sent me a picture of 33 00:06:16,440 --> 00:06:18,760 Speaker 1: the Highwayman yesterday and it was a poster that they 34 00:06:18,800 --> 00:06:21,680 Speaker 1: had signed and wanted to know if he wanted me 35 00:06:21,760 --> 00:06:23,720 Speaker 1: to buy it and get reimbursed. When he came back 36 00:06:23,920 --> 00:06:27,760 Speaker 1: and I said, absolutely, How much was it ten thousand? 37 00:06:28,800 --> 00:06:32,440 Speaker 1: Absolutely not. I'll make my own and forge their signatures. 38 00:06:33,520 --> 00:06:36,560 Speaker 1: Debt free, scream? Why two three? 39 00:06:37,000 --> 00:06:37,640 Speaker 5: Where that? 40 00:06:42,960 --> 00:06:46,680 Speaker 1: Take this advice? If you are beholden to debt, you 41 00:06:46,839 --> 00:06:50,359 Speaker 1: are not free, You are not complete, You are not whole. 42 00:06:50,680 --> 00:06:54,320 Speaker 1: When people believe that they need it all and they 43 00:06:54,400 --> 00:07:00,080 Speaker 1: need it now, they end up with nothing. Ever, you 44 00:07:00,160 --> 00:07:04,680 Speaker 1: must be Tommy, brothers, don't shake hands. Brothers gott a FuG. 45 00:07:07,080 --> 00:07:10,600 Speaker 1: We are poor white people from East Texas. We hug, 46 00:07:10,960 --> 00:07:14,840 Speaker 1: we kiss on the cheek, we cry. We are very emotional. 47 00:07:15,920 --> 00:07:17,080 Speaker 5: I see this, ma'am. 48 00:07:17,400 --> 00:07:19,440 Speaker 6: No, ma'am, take my hat off. 49 00:07:19,560 --> 00:07:21,600 Speaker 3: Inside, I hug my daddy. 50 00:07:22,840 --> 00:07:24,920 Speaker 4: Deal the day nay dies. 51 00:07:29,200 --> 00:07:31,520 Speaker 1: Some people like to feed the nuts to the squires. 52 00:07:31,880 --> 00:07:33,720 Speaker 7: But if it makes you happy to feed squares to 53 00:07:33,840 --> 00:07:36,400 Speaker 7: the nuts, who am I to see nuts to the squires. 54 00:07:36,560 --> 00:07:38,520 Speaker 1: I realize this is not gonna win me any friends, 55 00:07:38,560 --> 00:07:40,200 Speaker 1: and it may cause me some discomfort. 56 00:07:40,560 --> 00:07:41,880 Speaker 7: But I like squirrels. 57 00:07:42,320 --> 00:07:46,840 Speaker 1: I really enjoy watching squirrels, and I already know what 58 00:07:46,920 --> 00:07:49,400 Speaker 1: I'm gonna hear. Yeah, you wait there, one ambastards, indim 59 00:07:49,480 --> 00:07:51,920 Speaker 1: your annie. You won't one of them gets in your antic. 60 00:07:52,000 --> 00:07:54,000 Speaker 1: You won't wait till one of them gets in your feet. No, 61 00:07:54,360 --> 00:07:57,400 Speaker 1: I understand I like dogs too. Well, you wait till 62 00:07:57,400 --> 00:07:58,120 Speaker 1: one up bite you. 63 00:07:58,600 --> 00:08:10,440 Speaker 8: Sh It seems like yesterday. 64 00:08:12,680 --> 00:08:16,760 Speaker 6: I thought it was a longer hold. She was nothing 65 00:08:17,440 --> 00:08:23,520 Speaker 6: she wanted, Queen of arnheiders there in the darkness, little removed, 66 00:08:24,360 --> 00:08:31,240 Speaker 6: being moved, The secrets that we shave, the mountains that 67 00:08:31,400 --> 00:08:34,520 Speaker 6: we moved, talk like. 68 00:08:34,760 --> 00:08:37,000 Speaker 1: Wildfire out of control. 69 00:08:37,640 --> 00:08:41,480 Speaker 8: There was nothing left murder, There was nothing left through. 70 00:08:43,880 --> 00:08:48,439 Speaker 7: And I remember what he said to me, how she 71 00:08:48,640 --> 00:08:53,880 Speaker 7: swore that it would never Well, well, well, lucky you 72 00:08:54,320 --> 00:08:57,880 Speaker 7: the Michael Ferry show continues, Your Lucky Day. 73 00:09:07,880 --> 00:09:10,400 Speaker 9: Sixteen alarm clock won't stop going. 74 00:09:10,520 --> 00:09:13,079 Speaker 1: I'll stumbled to the scen try to think. Filled the 75 00:09:13,120 --> 00:09:14,040 Speaker 1: coffee pot. 76 00:09:17,160 --> 00:09:22,400 Speaker 9: Coffee, Get the sneapy heads out of bed, get them fed, 77 00:09:22,520 --> 00:09:25,400 Speaker 9: get them dressed, Tory up, get your stuff in the truck. 78 00:09:25,800 --> 00:09:28,080 Speaker 1: Blow one both the kiss when you drop them off 79 00:09:29,920 --> 00:09:30,640 Speaker 1: by kids. 80 00:09:32,160 --> 00:09:35,920 Speaker 3: It fields died a month of Mondays since I had 81 00:09:36,040 --> 00:09:36,760 Speaker 3: a break. 82 00:09:38,280 --> 00:09:40,120 Speaker 8: Sometime you're calling those. 83 00:09:40,480 --> 00:09:43,600 Speaker 1: When I had to speak at length this evening Friday, 84 00:09:45,520 --> 00:09:48,280 Speaker 1: Kamala Harris, finally sitting down for an interview last night, 85 00:09:48,400 --> 00:09:55,040 Speaker 1: Seeing N presented that interview. The chiron at the bottom 86 00:09:55,200 --> 00:10:00,520 Speaker 1: right said live, but it wasn't life. It was taped, 87 00:10:01,720 --> 00:10:05,920 Speaker 1: and when it was taped an hour long interview, they 88 00:10:06,040 --> 00:10:10,679 Speaker 1: only played eighteen minutes of it, which means they edited 89 00:10:10,760 --> 00:10:15,240 Speaker 1: the parts where she looked the worst. So what you saw, 90 00:10:16,080 --> 00:10:19,280 Speaker 1: or what anyone who chose to watch saw, was a 91 00:10:19,400 --> 00:10:26,600 Speaker 1: highlight film. And if those are the sizzle reel, Wow 92 00:10:27,760 --> 00:10:34,560 Speaker 1: was it ever bad? One review said television is mostly 93 00:10:34,640 --> 00:10:39,160 Speaker 1: about visuals. Whoever set up this visual is terrible at 94 00:10:39,200 --> 00:10:46,720 Speaker 1: their job. Bad lighting, makeup, hair color choice, Waltz's collar 95 00:10:46,880 --> 00:10:52,839 Speaker 1: askew angle making Kamala look small water cup, center, shot 96 00:10:53,280 --> 00:10:56,319 Speaker 1: off the rack, poorly fitting suit. This whole thing just 97 00:10:56,480 --> 00:11:04,400 Speaker 1: looks bad. Kamalo was was was slumped with her arms 98 00:11:05,040 --> 00:11:07,120 Speaker 1: on the table the way your parents told you not 99 00:11:07,280 --> 00:11:12,040 Speaker 1: to at the dinner table. She was slumped in her seat. 100 00:11:14,000 --> 00:11:17,760 Speaker 1: She looked like, how some of you who are executives 101 00:11:18,720 --> 00:11:23,640 Speaker 1: are middle to upper management look when you're called into 102 00:11:23,720 --> 00:11:27,400 Speaker 1: a meeting in the boardroom at four o'clock on Friday 103 00:11:27,480 --> 00:11:31,160 Speaker 1: that you didn't expect because y'all got bad news and 104 00:11:31,240 --> 00:11:33,640 Speaker 1: you need to figure out whether to fire Bobby or not. 105 00:11:34,840 --> 00:11:39,679 Speaker 1: She looked like she didn't want to be there. She 106 00:11:39,880 --> 00:11:43,560 Speaker 1: was terrible in her answers. Better than usual, to be sure, 107 00:11:44,920 --> 00:11:49,920 Speaker 1: but were you cleaning something again? But terrible, to be sure. 108 00:11:51,360 --> 00:11:56,400 Speaker 1: She also clearly consulted her notes and read from them, because, 109 00:11:57,160 --> 00:12:01,800 Speaker 1: as you know, no surprise to you, the questions were 110 00:12:01,880 --> 00:12:07,360 Speaker 1: prepared and then she answered them. I have determined that 111 00:12:07,520 --> 00:12:13,040 Speaker 1: the road to serfdom is paved by the voluntary, if 112 00:12:13,320 --> 00:12:19,080 Speaker 1: unwitting labor of the naive. The problem in this country 113 00:12:19,200 --> 00:12:24,040 Speaker 1: isn't the knaves. It isn't the evil doers, the Rodney Elliss, 114 00:12:27,600 --> 00:12:33,199 Speaker 1: the Barack Obamas. The problem in this country is your 115 00:12:33,280 --> 00:12:38,959 Speaker 1: naive neighbor who simply chooses, And it's a choice you 116 00:12:39,040 --> 00:12:43,440 Speaker 1: make not to see and when told not to believe 117 00:12:44,840 --> 00:12:48,040 Speaker 1: what is happening in this country, it's easier that way. 118 00:12:49,360 --> 00:12:52,720 Speaker 1: When the Snowden incident hit, or when the Snowden incident happened. 119 00:12:54,240 --> 00:12:57,480 Speaker 1: I remember saying, if one percent of what he says 120 00:12:57,559 --> 00:13:00,880 Speaker 1: is true, we should be in the middle of a revolution. 121 00:13:02,160 --> 00:13:04,400 Speaker 1: Our own government is spying on us. This is the 122 00:13:04,440 --> 00:13:12,000 Speaker 1: stuff of Soviet movies. And yet nobody said anything. And 123 00:13:12,120 --> 00:13:14,959 Speaker 1: I came to the conclusion that it was so troubling 124 00:13:15,120 --> 00:13:21,400 Speaker 1: for people, even otherwise engaged people, was so troubling to contemplate, 125 00:13:24,600 --> 00:13:28,360 Speaker 1: and created such a sense of desperation. Once you did that, 126 00:13:28,520 --> 00:13:33,120 Speaker 1: it was simply better to pretend it wasn't happening. If 127 00:13:33,160 --> 00:13:36,680 Speaker 1: you heard the call by John, certainly a nice guy, 128 00:13:37,040 --> 00:13:40,480 Speaker 1: you'd like to have him as your neighbor. But John 129 00:13:40,520 --> 00:13:42,840 Speaker 1: said he wasn't sure how he was going to vote, 130 00:13:43,880 --> 00:13:47,520 Speaker 1: because he just he just wants people that, you know, 131 00:13:47,840 --> 00:13:50,400 Speaker 1: he just wants people to do their best, and you know, 132 00:13:50,559 --> 00:13:54,719 Speaker 1: love America, you know, And and he didn't want to 133 00:13:54,760 --> 00:13:58,800 Speaker 1: get caught up in all the rest of it. In 134 00:13:58,920 --> 00:14:03,319 Speaker 1: a sense, it's easier being done. You don't have to 135 00:14:03,400 --> 00:14:09,360 Speaker 1: take a tough stand, you don't have to confront the corruption. 136 00:14:11,600 --> 00:14:15,960 Speaker 1: You don't want to believe that these people are evil. 137 00:14:17,760 --> 00:14:20,240 Speaker 1: It's easier to believe we're all just doing our best. 138 00:14:21,520 --> 00:14:28,520 Speaker 1: We're all just doing our best. The border's wide open Aurora, Colorado. Yesterday, 139 00:14:29,400 --> 00:14:33,120 Speaker 1: Venezuelan gangs, I think it's called the train Agua gang 140 00:14:34,080 --> 00:14:40,040 Speaker 1: taking over apartment complexes. The mayor armed, they take over 141 00:14:40,120 --> 00:14:46,160 Speaker 1: these apartment complexes, the mayor confirming on national news that 142 00:14:46,240 --> 00:14:52,680 Speaker 1: had happened. The governor saying that people were having delusions. 143 00:14:52,760 --> 00:14:58,200 Speaker 1: It wasn't happening. But there's video of it happening in California. 144 00:14:58,280 --> 00:15:04,120 Speaker 1: Two separate buses, illegal aliens trying to stop the bus 145 00:15:04,360 --> 00:15:07,080 Speaker 1: and board them adults. I don't know if they were 146 00:15:07,080 --> 00:15:11,400 Speaker 1: going to rape the children, molest the children, traffic the children, 147 00:15:11,920 --> 00:15:17,600 Speaker 1: kill the children, take them hostage, but bus drivers with 148 00:15:17,800 --> 00:15:21,080 Speaker 1: the good sense to keep driving and not let them 149 00:15:21,160 --> 00:15:25,840 Speaker 1: on the bus. It's going to happen. I just hope 150 00:15:26,240 --> 00:15:30,320 Speaker 1: whatever is already going to happen happens between now and 151 00:15:30,360 --> 00:15:34,000 Speaker 1: the election, because I want everybody to have to confront 152 00:15:34,040 --> 00:15:37,640 Speaker 1: the reality and if you choose more of it, then 153 00:15:37,720 --> 00:15:39,680 Speaker 1: that's on you. To the phone lines. 154 00:15:40,080 --> 00:15:40,360 Speaker 8: We go. 155 00:15:41,240 --> 00:15:44,280 Speaker 1: Let's go to Bill Bill. You're on the Michael Berry Show. 156 00:15:44,360 --> 00:15:45,160 Speaker 1: What say you Bill? 157 00:15:47,080 --> 00:15:49,360 Speaker 5: Hey, Michael, I love it when you talk about Houston 158 00:15:49,480 --> 00:15:53,000 Speaker 5: politics and Lena Hidalgo and all of the rest of 159 00:15:53,080 --> 00:15:55,680 Speaker 5: the graft in corruption. I live one hundred and ten 160 00:15:55,760 --> 00:15:58,680 Speaker 5: miles away in Victoria, and I don't see any of 161 00:15:58,800 --> 00:16:02,520 Speaker 5: that Victoria. And I'm happy for my selection of Victoria 162 00:16:03,040 --> 00:16:06,440 Speaker 5: because it's such a great place. We just don't have 163 00:16:06,640 --> 00:16:11,440 Speaker 5: the graft encrryption you'all have, So I appreciate you reminded 164 00:16:11,480 --> 00:16:14,320 Speaker 5: me every day to just keep fighting it and doing 165 00:16:14,400 --> 00:16:15,960 Speaker 5: the right thing here in Victoria. 166 00:16:16,200 --> 00:16:18,920 Speaker 1: Please do, because I'll tell you this. When I came 167 00:16:19,000 --> 00:16:23,240 Speaker 1: to Houston in nineteen eighty nine, things were not perfect. 168 00:16:23,400 --> 00:16:26,680 Speaker 1: Kathy Whitmyer was up to some bad things, and there 169 00:16:26,760 --> 00:16:31,480 Speaker 1: were bad actors, including on city council. But to his 170 00:16:31,600 --> 00:16:35,640 Speaker 1: credit Bob Lanier, a lifelong Democrat, but more conservative than 171 00:16:35,680 --> 00:16:38,560 Speaker 1: the average Democrat and certainly out of line with current Democrats, 172 00:16:39,480 --> 00:16:45,320 Speaker 1: he did good things for the city. He did good 173 00:16:45,480 --> 00:16:49,040 Speaker 1: things for the taxpayer, he did good things for the resident. 174 00:16:50,920 --> 00:16:53,480 Speaker 1: He made Houston a much better place, and we had 175 00:16:53,520 --> 00:16:58,000 Speaker 1: good leadership at the county and things were and I'll 176 00:16:58,040 --> 00:17:01,240 Speaker 1: tell you this, we had civic leadership that I think 177 00:17:01,440 --> 00:17:05,800 Speaker 1: was more bold and willing to engage. Many people in 178 00:17:06,240 --> 00:17:11,440 Speaker 1: our Greater Houston area today who are prominent, wealthy, and 179 00:17:11,680 --> 00:17:20,120 Speaker 1: influential simply choose not to exert leadership on important issues 180 00:17:20,280 --> 00:17:24,400 Speaker 1: of the day because it's easier. They just live here 181 00:17:24,880 --> 00:17:28,040 Speaker 1: and then they fly off to California or Aspen or 182 00:17:28,600 --> 00:17:33,159 Speaker 1: Martha's Vineyard or Palm Beach, and they just sort of 183 00:17:33,240 --> 00:17:36,080 Speaker 1: look at Houston as a place they live. There is 184 00:17:36,359 --> 00:17:41,720 Speaker 1: a heavier burden for people of means and influence. I 185 00:17:41,840 --> 00:17:44,520 Speaker 1: can't tell you who the head of the Houston of 186 00:17:44,680 --> 00:17:50,359 Speaker 1: the I can't even remember the name of it now, 187 00:17:50,440 --> 00:17:53,879 Speaker 1: that's how out of the news they've been. The Chamber 188 00:17:53,880 --> 00:17:58,440 Speaker 1: of Commerce became Greater Houston Partnership. There were leaders of 189 00:17:58,480 --> 00:18:02,359 Speaker 1: the Greater Houston Partnership I arrived who were involved in 190 00:18:02,760 --> 00:18:05,159 Speaker 1: and they got involved with things like making sure you 191 00:18:05,240 --> 00:18:09,720 Speaker 1: have a good superintendent of the schools and making sure 192 00:18:10,760 --> 00:18:13,480 Speaker 1: that that the traffic patterns were good, and that that 193 00:18:13,760 --> 00:18:18,960 Speaker 1: crime and public safety. We were prominently discussed in the 194 00:18:19,080 --> 00:18:22,320 Speaker 1: halls of power in downtown Houston. That doesn't happen today. 195 00:18:22,840 --> 00:18:24,880 Speaker 1: It's not to say there's not a random person here 196 00:18:25,040 --> 00:18:29,639 Speaker 1: or there, but where are those people today? 197 00:18:30,000 --> 00:18:30,520 Speaker 2: Where? 198 00:18:30,680 --> 00:18:31,280 Speaker 10: Where are the. 199 00:18:31,320 --> 00:18:37,239 Speaker 1: Jack Blanton's and Jack Trotter's and Bruce Laboons. Where are 200 00:18:37,320 --> 00:18:41,160 Speaker 1: those people there? From Michael's brain, every single one of them, 201 00:18:41,359 --> 00:18:44,680 Speaker 1: to your ears, this is the Michael Berry Show. 202 00:18:47,840 --> 00:18:48,320 Speaker 6: And then. 203 00:18:50,480 --> 00:18:53,919 Speaker 1: To the phone lines we go. Of course, you can 204 00:18:53,960 --> 00:18:56,240 Speaker 1: always email from the website Mitary Shows. 205 00:18:56,520 --> 00:18:57,160 Speaker 8: She's got. 206 00:18:59,520 --> 00:19:04,240 Speaker 1: A nice mess this morning from a fellow who said, 207 00:19:05,720 --> 00:19:09,200 Speaker 1: let's see if I can find it. I just wanted 208 00:19:09,240 --> 00:19:10,960 Speaker 1: to thank you for taking a picture with my daughter 209 00:19:11,080 --> 00:19:13,600 Speaker 1: Kayley last night on your visit to Gringoes. We are 210 00:19:13,760 --> 00:19:18,280 Speaker 1: all big fans. So I had a meeting in Alvin 211 00:19:18,560 --> 00:19:23,680 Speaker 1: yesterday and after said meeting, Uncle Jerry and I took 212 00:19:23,760 --> 00:19:28,040 Speaker 1: the folks with whom we were meeting to There's a 213 00:19:28,119 --> 00:19:31,760 Speaker 1: Greenoes not too far away, the original one in Pairland. 214 00:19:31,800 --> 00:19:34,119 Speaker 1: And you know what's interesting about that For those of 215 00:19:34,160 --> 00:19:39,600 Speaker 1: you who know that location. Russell Lebara has restaurants on 216 00:19:40,840 --> 00:19:47,040 Speaker 1: major highways thoroughfares that you know were sort of chosen 217 00:19:47,320 --> 00:19:52,080 Speaker 1: based on location and the demographics and the ease of 218 00:19:52,160 --> 00:19:55,080 Speaker 1: access in and out of the store and all these things, 219 00:19:56,000 --> 00:20:00,400 Speaker 1: and here is a location and a restaurant. Now he's 220 00:20:00,440 --> 00:20:03,760 Speaker 1: renovated it so much that it's basically brand new, but 221 00:20:03,960 --> 00:20:08,320 Speaker 1: still it's a location that is not on a major 222 00:20:08,359 --> 00:20:13,600 Speaker 1: freeway thoroughfare anyway, and you just would never imagine. And 223 00:20:13,720 --> 00:20:18,080 Speaker 1: that's still his number one location because there's such community 224 00:20:18,160 --> 00:20:21,880 Speaker 1: support there and there is such a buzz inside that restaurant. 225 00:20:21,960 --> 00:20:23,560 Speaker 1: So text to him said, I was on the way, 226 00:20:24,359 --> 00:20:29,360 Speaker 1: and he sent over. Actually, Jonathan Kim sent a young 227 00:20:29,480 --> 00:20:32,679 Speaker 1: lady named Kaylee to take care of us and their manager, Carly, 228 00:20:33,840 --> 00:20:37,320 Speaker 1: and we were talking about when she would leave the table. 229 00:20:37,359 --> 00:20:40,640 Speaker 1: There were four of us. How often you go somewhere, 230 00:20:41,119 --> 00:20:45,080 Speaker 1: even a fine dining experience, expensive fine dining experience, and 231 00:20:45,160 --> 00:20:48,639 Speaker 1: whether it's the hostess at the front, or the waiter 232 00:20:49,000 --> 00:20:52,840 Speaker 1: or the food server, or whoever it is, it feels 233 00:20:53,000 --> 00:20:58,320 Speaker 1: like they've not given any thought to your experience, whether 234 00:20:58,440 --> 00:21:01,720 Speaker 1: they're having a bad day, which you'll find that many 235 00:21:01,760 --> 00:21:04,679 Speaker 1: people are having a bad day every day. And how 236 00:21:04,720 --> 00:21:11,000 Speaker 1: are you doing today, Susie our waitress, I'm here or 237 00:21:11,359 --> 00:21:15,160 Speaker 1: the one I love, I'm good, I got thirty three 238 00:21:15,200 --> 00:21:19,359 Speaker 1: minutes before I get off. Oh well, I'm really enjoying 239 00:21:19,480 --> 00:21:26,280 Speaker 1: myself as I leave work and enjoy these victuals with 240 00:21:26,520 --> 00:21:29,639 Speaker 1: my wife and try to unwind. It's good to know. 241 00:21:29,960 --> 00:21:32,200 Speaker 1: It's good to be reminded that this is a job 242 00:21:32,760 --> 00:21:35,600 Speaker 1: for you, because that's really what I wanted. You'll have 243 00:21:35,720 --> 00:21:43,240 Speaker 1: that experience or I'm good. My girlfriend is causing me 244 00:21:43,960 --> 00:21:47,440 Speaker 1: all sorts of problems, and but anyway, what can I 245 00:21:47,480 --> 00:21:50,520 Speaker 1: get y'all, that's not what you went there for. You 246 00:21:50,560 --> 00:21:52,480 Speaker 1: didn't go there to hear their problems. You had your own. 247 00:21:53,240 --> 00:21:57,399 Speaker 1: But it is rare, indeed, and not accidental. When you 248 00:21:57,520 --> 00:21:59,520 Speaker 1: walk into a place and from the time you arrive 249 00:21:59,640 --> 00:22:03,960 Speaker 1: till the time time you leave, the staff the team 250 00:22:04,119 --> 00:22:13,080 Speaker 1: members are concentrated, focused, committed to your happiness selflessly. That's 251 00:22:13,160 --> 00:22:15,840 Speaker 1: what should be happening. It's absolutely what should be happening. 252 00:22:17,480 --> 00:22:20,320 Speaker 1: Buddy of mine went to see Mary taly Boden this week, 253 00:22:21,119 --> 00:22:24,200 Speaker 1: sends me a text message when he's left. I have 254 00:22:24,320 --> 00:22:26,000 Speaker 1: to tell you, I've never been in a doctor's office 255 00:22:26,040 --> 00:22:29,880 Speaker 1: like this. That's a bit much, and he said. 256 00:22:30,560 --> 00:22:30,600 Speaker 10: So. 257 00:22:30,720 --> 00:22:32,600 Speaker 1: I met up with him later that day because it 258 00:22:32,720 --> 00:22:34,360 Speaker 1: was a cigar day, because it was a day ending 259 00:22:34,400 --> 00:22:39,680 Speaker 1: and why and he said, I'll tell you what from 260 00:22:39,720 --> 00:22:41,359 Speaker 1: the moment I walked into the moment I left, not 261 00:22:41,480 --> 00:22:48,560 Speaker 1: just doctor Boden, but the experience. How many times you 262 00:22:48,680 --> 00:22:52,040 Speaker 1: go to a doctor's office and they are so bothered 263 00:22:52,119 --> 00:22:54,960 Speaker 1: that you are there. You know, they got the glass 264 00:22:55,119 --> 00:22:57,320 Speaker 1: closed because you're a problem, and so you have to 265 00:22:57,359 --> 00:23:00,200 Speaker 1: walk up there. You like you're on the glass. You know, 266 00:23:00,200 --> 00:23:03,920 Speaker 1: they got frosted glass. That frosted glass. That's orwellian man, 267 00:23:04,000 --> 00:23:09,120 Speaker 1: that's that's sturdy. Yeah, excuse excuse me. I I'm here 268 00:23:09,160 --> 00:23:11,000 Speaker 1: for my appointment. I don't know if I'm gonna die 269 00:23:11,080 --> 00:23:13,560 Speaker 1: or not. Hopefully doctor can tell me. He's kind of 270 00:23:13,600 --> 00:23:16,280 Speaker 1: stressful time for me. Could you could you open the 271 00:23:16,320 --> 00:23:19,200 Speaker 1: glass just just a little you know, let Robert O'Keane 272 00:23:19,680 --> 00:23:22,000 Speaker 1: would tell his landor would pull up me. Just pull 273 00:23:22,080 --> 00:23:24,440 Speaker 1: the roll the window down just a little bit so 274 00:23:24,520 --> 00:23:26,480 Speaker 1: he didn't left the air conditioning out and you're out 275 00:23:26,520 --> 00:23:29,920 Speaker 1: in the heat. You bang on that, that frosted glass, 276 00:23:30,000 --> 00:23:31,960 Speaker 1: and there on the other side, and the frosted glass 277 00:23:32,640 --> 00:23:35,159 Speaker 1: doesn't they don't line up well, so when you bang it, 278 00:23:35,560 --> 00:23:37,600 Speaker 1: they're not are they're not They're not. It's not like 279 00:23:37,640 --> 00:23:40,000 Speaker 1: a sliding glass door that they're on their track well 280 00:23:40,119 --> 00:23:42,639 Speaker 1: to start with, and they hate you banging on that thing. 281 00:23:42,720 --> 00:23:44,639 Speaker 1: Some of them say, don't bang on the glass, is 282 00:23:44,760 --> 00:23:46,399 Speaker 1: which that's why you bang on the glass. You tell 283 00:23:46,440 --> 00:23:53,000 Speaker 1: them I mean business and then they yes, I'm here 284 00:23:53,160 --> 00:23:58,040 Speaker 1: for a two o'clock appointment. Uh okay, uh put your 285 00:23:58,119 --> 00:24:00,480 Speaker 1: name down there? Well, what happened that's when I put 286 00:24:00,480 --> 00:24:04,160 Speaker 1: my name down? I'm just curious. Is this the book 287 00:24:04,200 --> 00:24:07,120 Speaker 1: of life? What happens when I put my name down? 288 00:24:07,560 --> 00:24:11,560 Speaker 1: How about I tell you I'm here? Well that could you? 289 00:24:12,119 --> 00:24:16,680 Speaker 1: I don't know. It sounded like you and the billing 290 00:24:17,040 --> 00:24:20,199 Speaker 1: clerk behind you we're talking about whether y'all were going 291 00:24:20,240 --> 00:24:23,600 Speaker 1: to a concert tonight's I don't want to interrupt break time, 292 00:24:24,200 --> 00:24:27,000 Speaker 1: which is all day long for you, but maybe, just 293 00:24:27,280 --> 00:24:30,560 Speaker 1: maybe somebody could remind you you know why that happens 294 00:24:31,680 --> 00:24:36,160 Speaker 1: because doctors are not businessmen and they have not given 295 00:24:36,280 --> 00:24:41,400 Speaker 1: thought to the patient experience. Whereas Mary Telly Boden runs hurt. 296 00:24:41,520 --> 00:24:45,280 Speaker 1: Is it Boden or bound? Now I'm so confused, Mary 297 00:24:45,359 --> 00:24:48,240 Speaker 1: Telly bound, doctor Bowden, doctor Boden. I'm gonna say Boden 298 00:24:48,240 --> 00:24:50,119 Speaker 1: from here on. I've never had a problem with it. 299 00:24:50,240 --> 00:24:53,800 Speaker 1: Now I crossed myself up. She has I don't have 300 00:24:53,880 --> 00:24:58,639 Speaker 1: the yips. She has a very focused patient care in 301 00:24:58,760 --> 00:25:03,240 Speaker 1: a customer care mindset from the moment you walk into 302 00:25:03,280 --> 00:25:05,440 Speaker 1: the moment you leave, and it makes a difference. You 303 00:25:05,560 --> 00:25:08,680 Speaker 1: can feel the difference in the experience. Patricia, you're on 304 00:25:08,720 --> 00:25:10,680 Speaker 1: the Michael Berry Show. Go ahead, sweetheart. 305 00:25:12,560 --> 00:25:15,160 Speaker 10: Him Michael, I wanted to tell you about my husband's 306 00:25:15,480 --> 00:25:18,119 Speaker 10: small engine repair business. You've heard about a year and 307 00:25:18,160 --> 00:25:21,560 Speaker 10: a half ago, and he's doing quite well. His website 308 00:25:21,720 --> 00:25:23,960 Speaker 10: is Mobile Service Guys dot Com. 309 00:25:24,520 --> 00:25:26,440 Speaker 1: Is he Hispanic and we are in the Katie area? 310 00:25:27,880 --> 00:25:28,000 Speaker 6: Uh? 311 00:25:29,119 --> 00:25:33,760 Speaker 10: He is, Yes, you're not. He'll tell you he's American. Sorry, 312 00:25:34,520 --> 00:25:34,960 Speaker 10: I love it. 313 00:25:36,040 --> 00:25:37,080 Speaker 1: It's called mobile What. 314 00:25:39,280 --> 00:25:41,080 Speaker 10: Mobile service guys dot com? 315 00:25:42,440 --> 00:25:49,680 Speaker 1: Hold on just a second. I want to hear about this. Well, 316 00:25:49,760 --> 00:25:51,920 Speaker 1: can you do anything technical, like if you had to 317 00:25:52,600 --> 00:25:56,280 Speaker 1: do anything with your truck, because me neither. I'm not 318 00:25:56,320 --> 00:25:57,879 Speaker 1: ashamed of it. I'm glad there are people who can. 319 00:25:57,920 --> 00:26:08,119 Speaker 1: With more of The Michael Berry Show, Brandon Wrights a 320 00:26:08,240 --> 00:26:10,560 Speaker 1: note on greetings. It crushes me when I ask my 321 00:26:10,640 --> 00:26:13,040 Speaker 1: oil field colleagues how they're doing when I begin my 322 00:26:13,200 --> 00:26:16,800 Speaker 1: hitch or when they begin theirs, or even a routine 323 00:26:16,920 --> 00:26:20,800 Speaker 1: greeting with a blank number of days left and I 324 00:26:20,920 --> 00:26:24,399 Speaker 1: wake up. I don't miss not having the work for 325 00:26:24,520 --> 00:26:27,520 Speaker 1: a moment. I can at least feign the excitement and 326 00:26:27,640 --> 00:26:30,280 Speaker 1: glad for the privilege to be there. It's tough to 327 00:26:30,359 --> 00:26:34,880 Speaker 1: hear it expressed like that. Always amazes me that people 328 00:26:34,920 --> 00:26:39,520 Speaker 1: don't give more thought to your opening greeting and how 329 00:26:39,600 --> 00:26:42,640 Speaker 1: you present yourself. And some people do it, I think, 330 00:26:42,760 --> 00:26:46,000 Speaker 1: not because they're even having a bad day. It's a 331 00:26:46,040 --> 00:26:50,080 Speaker 1: habit they've fallen into. Hey Bob, how are we doing today? Huh? 332 00:26:50,640 --> 00:26:51,120 Speaker 1: Not dead? 333 00:26:52,480 --> 00:26:52,640 Speaker 7: Well? 334 00:26:52,720 --> 00:26:55,680 Speaker 1: Okay, all right, let me see, let me think about 335 00:26:55,720 --> 00:26:58,719 Speaker 1: the direction we can go from there. I don't expect 336 00:26:58,760 --> 00:27:03,200 Speaker 1: you to jump up and down in glee, but it 337 00:27:03,480 --> 00:27:06,879 Speaker 1: seems like maybe you could begin with a slightly more 338 00:27:06,920 --> 00:27:08,680 Speaker 1: positive approach. But you know, I don't know what do 339 00:27:08,760 --> 00:27:16,240 Speaker 1: I know? Patricia, Sir? My computer crashed when you said that, 340 00:27:16,359 --> 00:27:19,480 Speaker 1: so I couldn't look it up. So I'm waiting on it. 341 00:27:20,720 --> 00:27:23,159 Speaker 1: All right. So do they have a location or are 342 00:27:23,240 --> 00:27:24,280 Speaker 1: they purely mobile? 343 00:27:26,480 --> 00:27:27,280 Speaker 10: Purely mobile? 344 00:27:28,040 --> 00:27:28,520 Speaker 1: Good for you. 345 00:27:28,920 --> 00:27:31,639 Speaker 10: It's a pain in the butt to put your stuff 346 00:27:31,960 --> 00:27:34,120 Speaker 10: equipment on a truck, take it to a repair shop, 347 00:27:34,119 --> 00:27:35,639 Speaker 10: and they'll sit on it for six weeks and not 348 00:27:35,720 --> 00:27:36,520 Speaker 10: actually do any work. 349 00:27:36,680 --> 00:27:41,160 Speaker 1: Well, not at Skeeter's, I'll tell you that. But you're right, Well, 350 00:27:41,800 --> 00:27:42,080 Speaker 1: but not. 351 00:27:42,240 --> 00:27:45,600 Speaker 10: Cars, right, this is only small engines. Oh so anything 352 00:27:45,680 --> 00:27:47,800 Speaker 10: a small engine runs on gas with a carburetor. 353 00:27:48,359 --> 00:27:50,520 Speaker 1: You mean like Carl and Slingbower. 354 00:27:52,400 --> 00:27:56,280 Speaker 10: Oh yeah, exactly, Yep, he's a little cuter than that. 355 00:27:58,080 --> 00:28:00,639 Speaker 1: Well, yeah, Billy Bob Thornton's key. Tell him, tell me 356 00:28:00,720 --> 00:28:09,480 Speaker 1: something we don't know, so you have my attention. This 357 00:28:09,720 --> 00:28:14,280 Speaker 1: is very interesting because somebody can just throw their you know, 358 00:28:14,640 --> 00:28:18,400 Speaker 1: most people mow their own grass, so they just throw 359 00:28:18,480 --> 00:28:20,600 Speaker 1: their so I guess they don't have to bring it 360 00:28:20,680 --> 00:28:23,159 Speaker 1: to you. I'm processing that. I've never heard of it. No, 361 00:28:23,680 --> 00:28:26,680 Speaker 1: he comes, he's making house comes to you. 362 00:28:27,400 --> 00:28:30,360 Speaker 10: So he's making house calls. And a lot of people 363 00:28:30,440 --> 00:28:32,520 Speaker 10: stop lowering the grass because they can't get their mower 364 00:28:32,600 --> 00:28:34,560 Speaker 10: to start or they can't get their trim motor work. 365 00:28:35,040 --> 00:28:36,760 Speaker 10: So he'll come out and he'll tune it up, make 366 00:28:36,800 --> 00:28:37,160 Speaker 10: it run. 367 00:28:37,680 --> 00:28:42,960 Speaker 1: My trainer was for thirteen years at the Houstonian, which 368 00:28:43,000 --> 00:28:47,520 Speaker 1: is a very nice workout club. It's not the most expensive, 369 00:28:48,480 --> 00:28:51,440 Speaker 1: but as workout clubs go, it's as good as any 370 00:28:52,600 --> 00:28:54,040 Speaker 1: because they don't have a I guess I don't know 371 00:28:54,040 --> 00:28:55,520 Speaker 1: if they have a golf course or not. There's some 372 00:28:55,640 --> 00:28:57,560 Speaker 1: discussion about whether I don't care. I was once a 373 00:28:57,600 --> 00:28:59,720 Speaker 1: member there, but I'm not. But anyway, and he would 374 00:28:59,720 --> 00:29:02,400 Speaker 1: show up every day like everybody else, in his you know, 375 00:29:02,760 --> 00:29:08,560 Speaker 1: polo shirt and his uniform pants and his tennis shoes, 376 00:29:08,600 --> 00:29:12,640 Speaker 1: and he would train people with everybody else around being trained, 377 00:29:13,480 --> 00:29:16,640 Speaker 1: and and people would literally join the club to get 378 00:29:16,720 --> 00:29:19,760 Speaker 1: to train with him. And he figured out somewhere along 379 00:29:19,800 --> 00:29:23,640 Speaker 1: the way, you know, uh, these are busy people. And 380 00:29:23,960 --> 00:29:26,000 Speaker 1: they don't have to be a billionaire to be able 381 00:29:26,080 --> 00:29:29,160 Speaker 1: to afford and be willing to spend a little extra 382 00:29:29,840 --> 00:29:32,840 Speaker 1: to not have to drive to the club and back 383 00:29:33,080 --> 00:29:35,640 Speaker 1: and park and be there early and all those sorts 384 00:29:35,640 --> 00:29:39,200 Speaker 1: of things. And if they could be at home so 385 00:29:39,400 --> 00:29:43,440 Speaker 1: that if the lawn repair, if the if the lawnmowl 386 00:29:43,480 --> 00:29:47,240 Speaker 1: repair guy shows up, they can go. Yeah, And that 387 00:29:47,560 --> 00:29:51,920 Speaker 1: that changed everything remote too. Well, he has he has 388 00:29:53,080 --> 00:29:56,400 Speaker 1: because because of that hold on, Patricia. I want to 389 00:29:56,480 --> 00:29:59,760 Speaker 1: focus on that because no, no, it's it's it's the 390 00:29:59,800 --> 00:30:04,640 Speaker 1: same concept you're putting. You're putting the customer, you're adding 391 00:30:04,880 --> 00:30:10,400 Speaker 1: value to the customer in ways that transcend just fixing 392 00:30:10,560 --> 00:30:15,000 Speaker 1: the small engine. Because a lot of people, retirees and 393 00:30:15,040 --> 00:30:17,360 Speaker 1: people that work from home, they do not like to 394 00:30:17,480 --> 00:30:20,600 Speaker 1: have to go somewhere to run an errand because they 395 00:30:20,720 --> 00:30:24,120 Speaker 1: got the cable TV repair guy coming in. They you know, 396 00:30:24,200 --> 00:30:27,520 Speaker 1: you get a four six eight hour window, or they 397 00:30:27,600 --> 00:30:29,840 Speaker 1: got their dog there, or they're home with their child. 398 00:30:30,240 --> 00:30:30,440 Speaker 6: Here. 399 00:30:31,280 --> 00:30:34,680 Speaker 1: You got a situation where they call, I guess they 400 00:30:34,760 --> 00:30:36,960 Speaker 1: go to your website and they can be at home 401 00:30:37,040 --> 00:30:39,280 Speaker 1: doing what they do and he shows up and they 402 00:30:39,320 --> 00:30:40,760 Speaker 1: go there. It is make that thing work. 403 00:30:43,080 --> 00:30:43,680 Speaker 10: That's correct. 404 00:30:43,760 --> 00:30:45,720 Speaker 1: What's the number one item they call about? 405 00:30:45,800 --> 00:30:50,280 Speaker 10: You can do it so before the hurricane low generators 406 00:30:51,680 --> 00:30:55,640 Speaker 10: and now, but typically it's alnmore. Typically it's a lawnmore. 407 00:30:56,880 --> 00:31:02,600 Speaker 10: He works a lot on power washers and trimmers, edgers, chainsaws. 408 00:31:02,920 --> 00:31:04,160 Speaker 10: I mean, could be anything. 409 00:31:07,240 --> 00:31:08,840 Speaker 1: How much a loan more cost now. 410 00:31:11,560 --> 00:31:14,440 Speaker 10: A few hundred dollars? How much justin if he comes 411 00:31:14,480 --> 00:31:17,160 Speaker 10: out tunes up your Yeah, if he comes out for 412 00:31:17,200 --> 00:31:18,880 Speaker 10: a tune up, it's gonna cost you about. 413 00:31:18,600 --> 00:31:26,880 Speaker 1: Fifty five bucks fifty five fifty five Interesting? How much 414 00:31:26,880 --> 00:31:28,680 Speaker 1: is he making a day on average? 415 00:31:30,920 --> 00:31:33,920 Speaker 10: If he does three appointments to day, he could probably 416 00:31:33,960 --> 00:31:35,720 Speaker 10: come home with about five hundred bucks in his pocket. 417 00:31:37,320 --> 00:31:39,560 Speaker 1: How do we go from fifty five to one hundred 418 00:31:39,600 --> 00:31:40,240 Speaker 1: and sixty five? 419 00:31:42,080 --> 00:31:44,080 Speaker 10: Because a lot of people are going to need more 420 00:31:44,160 --> 00:31:46,240 Speaker 10: work than just getting a tune up. 421 00:31:47,360 --> 00:31:48,600 Speaker 1: I'd be good if we could do it all in 422 00:31:48,680 --> 00:31:49,160 Speaker 1: one call. 423 00:31:51,880 --> 00:31:53,960 Speaker 10: Oftentimes he has to come back because if he needs 424 00:31:53,960 --> 00:31:55,760 Speaker 10: a part, he doesn't have the parts on hand, so 425 00:31:56,000 --> 00:31:57,400 Speaker 10: he'll have to come back sometimes. 426 00:31:57,720 --> 00:32:00,160 Speaker 1: How long does it take him? So usually that that's 427 00:32:00,160 --> 00:32:03,360 Speaker 1: the week on average. How long does it take him 428 00:32:04,120 --> 00:32:06,440 Speaker 1: per customer from the moment he arrives so the moment 429 00:32:06,480 --> 00:32:06,880 Speaker 1: he leaves. 430 00:32:08,680 --> 00:32:10,160 Speaker 10: If it's just a tune up, he could be in 431 00:32:10,240 --> 00:32:11,200 Speaker 10: and out in twenty minutes. 432 00:32:12,080 --> 00:32:13,440 Speaker 1: But why did they need a tune up? 433 00:32:13,520 --> 00:32:13,760 Speaker 5: Did they? 434 00:32:13,960 --> 00:32:16,040 Speaker 1: If it was it was that a routine maintenance? They 435 00:32:16,080 --> 00:32:17,360 Speaker 1: called there's something wrong? 436 00:32:18,640 --> 00:32:22,880 Speaker 10: Yeah, well, lots of times your carburetor gets caged up, 437 00:32:23,040 --> 00:32:25,360 Speaker 10: so it just your momogo just won't start. 438 00:32:25,920 --> 00:32:28,120 Speaker 1: Can you explain to Ramon what a carburetor is? 439 00:32:30,840 --> 00:32:33,360 Speaker 10: I cannot because I don't do that work. I'm just 440 00:32:33,400 --> 00:32:34,360 Speaker 10: calling a break on the man. 441 00:32:34,880 --> 00:32:37,440 Speaker 1: Are you handling billing? Sounds like you're helping him. 442 00:32:40,160 --> 00:32:41,280 Speaker 10: No, I'm just promoting him. 443 00:32:41,880 --> 00:32:44,640 Speaker 1: I love that I have. I have ad job mobile shirt. 444 00:32:44,720 --> 00:32:45,400 Speaker 1: What is your job? 445 00:32:48,400 --> 00:32:49,120 Speaker 7: What is my job? 446 00:32:49,480 --> 00:32:50,000 Speaker 1: You heard me? 447 00:32:51,520 --> 00:32:52,640 Speaker 10: I work in the medical center. 448 00:32:53,800 --> 00:32:55,000 Speaker 1: It's not what your job is. 449 00:32:57,160 --> 00:32:58,000 Speaker 10: It is not my job. 450 00:32:58,120 --> 00:32:58,640 Speaker 1: You a nurse. 451 00:33:00,800 --> 00:33:02,200 Speaker 10: I am not. I'm in research. 452 00:33:02,720 --> 00:33:03,200 Speaker 1: You're who. 453 00:33:04,960 --> 00:33:05,680 Speaker 10: I'm in research? 454 00:33:07,480 --> 00:33:10,440 Speaker 1: What are you researching? Generally, I know you're. 455 00:33:12,560 --> 00:33:12,880 Speaker 5: Okay. 456 00:33:13,240 --> 00:33:14,200 Speaker 1: Hold on, Patricia. 457 00:33:14,720 --> 00:33:16,760 Speaker 10: People that know me, people that know me will know 458 00:33:16,920 --> 00:33:19,080 Speaker 10: my voice. There's a lot of people with medical. 459 00:33:19,280 --> 00:33:22,880 Speaker 1: I will say this. I hate websites. They're always awful 460 00:33:23,000 --> 00:33:27,680 Speaker 1: and they're not user friendly. This is a great, great website. 461 00:33:28,080 --> 00:33:28,880 Speaker 1: It is simple. 462 00:33:29,480 --> 00:33:34,240 Speaker 10: My husband built that website. He used to be a programmer. 463 00:33:35,360 --> 00:33:37,800 Speaker 1: It says many bikes from on they can fix MANI bikes. 464 00:33:39,000 --> 00:33:40,880 Speaker 1: We had a mini bike when I was at Kathy 465 00:33:41,000 --> 00:33:43,960 Speaker 1: was an Indian and it was that pipe frame mini 466 00:33:44,040 --> 00:33:46,400 Speaker 1: bike that never worked. The tires were flat. And then 467 00:33:46,840 --> 00:33:49,360 Speaker 1: every few years your daddy get out there are spend 468 00:33:49,400 --> 00:33:50,880 Speaker 1: the whole day working on it and you get it 469 00:33:50,960 --> 00:33:53,640 Speaker 1: going and then you you know, blow it up that day. 470 00:33:53,880 --> 00:34:00,880 Speaker 1: Leaf flowers, zero turns, riding mowers, generators, mowers, grass trimmers, dollars, 471 00:34:00,920 --> 00:34:05,600 Speaker 1: service call mobile service, guys dot com. You know what 472 00:34:05,680 --> 00:34:09,000 Speaker 1: I love about this? The thing that sinks most businesses. 473 00:34:10,480 --> 00:34:14,160 Speaker 1: The sunk cost is what takes them down, and that 474 00:34:14,360 --> 00:34:17,640 Speaker 1: is rent and all of the maintenance of that. This 475 00:34:17,880 --> 00:34:20,799 Speaker 1: is a value added without having to pay a monthly rent. 476 00:34:20,880 --> 00:34:24,239 Speaker 1: I love this, Patricia, I love this mobile service guys 477 00:34:24,320 --> 00:34:26,399 Speaker 1: dot com, and I love you calling for him.