1 00:00:01,400 --> 00:00:05,640 Speaker 1: The Jewil Show on demand. It's another jewbil phone frame. 2 00:00:05,760 --> 00:00:17,600 Speaker 1: Heyday mornings on that's twenties. Thank you for calling. How 3 00:00:17,760 --> 00:00:22,920 Speaker 1: I help you today? Hi? It's Jensen. Oh Hi, how 4 00:00:22,960 --> 00:00:25,800 Speaker 1: are you? Hi? Who am I speaking with? Oh? I'm 5 00:00:25,800 --> 00:00:28,520 Speaker 1: so sorry. This is funny. I'm the new person here. 6 00:00:29,160 --> 00:00:33,199 Speaker 1: Oh yes, okay. They told me that they hired a 7 00:00:33,240 --> 00:00:37,040 Speaker 1: new person, and so you're it and you're answering the phone. 8 00:00:37,080 --> 00:00:39,080 Speaker 1: And I did not hear you state your name. I 9 00:00:39,120 --> 00:00:40,599 Speaker 1: heard the name of the business, but not the name. 10 00:00:40,640 --> 00:00:42,240 Speaker 1: I don't know if they told you, but I prefer 11 00:00:42,320 --> 00:00:46,239 Speaker 1: all the employees at my gallery to identify themselves by name, 12 00:00:46,280 --> 00:00:49,400 Speaker 1: as well as the gallery gallery first name. Second. But 13 00:00:50,680 --> 00:00:53,880 Speaker 1: let's start there. Oh right, well, you know going forward, 14 00:00:53,920 --> 00:00:57,240 Speaker 1: I will adjust that wonderful. Try it on for size. 15 00:00:57,240 --> 00:00:59,840 Speaker 1: I want to hear it. You want me to do 16 00:01:00,080 --> 00:01:05,000 Speaker 1: that again for you? Yes, As the owner of the 17 00:01:05,120 --> 00:01:07,399 Speaker 1: art gallery, I would like to make sure that my 18 00:01:07,400 --> 00:01:09,399 Speaker 1: phones are answered correctly. So can you try it on 19 00:01:09,400 --> 00:01:13,520 Speaker 1: for size? Please try it one time? Please? Thank you 20 00:01:13,560 --> 00:01:18,399 Speaker 1: for calling. This is sunny. How may I help you? Okay, 21 00:01:18,720 --> 00:01:21,000 Speaker 1: I'm going to ask you to do that one more time. 22 00:01:21,080 --> 00:01:23,240 Speaker 1: Let's run it back and let's try it a little 23 00:01:23,800 --> 00:01:28,080 Speaker 1: I don't know, more customer service, a little more friendly. Okay, 24 00:01:28,520 --> 00:01:30,720 Speaker 1: you're a new hire. I haven't had the chance to 25 00:01:30,760 --> 00:01:33,680 Speaker 1: really work with you yet. My name is Jensen, the 26 00:01:33,680 --> 00:01:36,319 Speaker 1: owner of the art gallery that you're working at right 27 00:01:36,360 --> 00:01:41,640 Speaker 1: now that you're standing in right now. Yes, I understand, sir, 28 00:01:41,720 --> 00:01:44,560 Speaker 1: I do apology. I know we haven't met before, but 29 00:01:44,680 --> 00:01:47,039 Speaker 1: I've been getting some really great feedback from your clients, 30 00:01:47,080 --> 00:01:49,120 Speaker 1: so I'm guess I'm just a little confused where this 31 00:01:49,200 --> 00:01:52,480 Speaker 1: is coming. Well, that's surprising, really, honestly, I feel like 32 00:01:52,520 --> 00:01:54,520 Speaker 1: that's surprising right now that you're getting good feedback based 33 00:01:54,560 --> 00:01:56,040 Speaker 1: on the way you answered the phone. Can we please 34 00:01:56,040 --> 00:01:57,200 Speaker 1: try that one more time and then I can move 35 00:01:57,240 --> 00:02:02,280 Speaker 1: on to other business because I'm busy yep, sure, thank 36 00:02:02,280 --> 00:02:04,520 Speaker 1: you for calling. This is sunny. How may I help you? 37 00:02:06,000 --> 00:02:09,640 Speaker 1: That'll do? That'll do for now. Enough stress on me today. 38 00:02:09,680 --> 00:02:13,160 Speaker 1: I don't need to be thinking about that. Um. Okay, 39 00:02:13,480 --> 00:02:16,880 Speaker 1: is there something I can help you with? Anything that 40 00:02:16,919 --> 00:02:20,040 Speaker 1: you needed for me? I'm calling because I'm concerned with 41 00:02:20,080 --> 00:02:24,720 Speaker 1: some things that i've heard. What I'm I'm just a 42 00:02:24,760 --> 00:02:27,919 Speaker 1: little confused because this is the first time I'm hearing 43 00:02:27,960 --> 00:02:31,840 Speaker 1: anything about this. Yeah, I'm confused too. I'm confused why 44 00:02:32,080 --> 00:02:35,440 Speaker 1: you would think it would be okay to show up 45 00:02:35,520 --> 00:02:39,480 Speaker 1: to a pristine art gallery wearing clothes that you bought 46 00:02:39,480 --> 00:02:45,760 Speaker 1: a Bacteria World. Excuse me, I don't understand what you're 47 00:02:46,360 --> 00:02:50,000 Speaker 1: It's not literally, yeah, not literally a store called Bacteria World. 48 00:02:50,040 --> 00:02:52,600 Speaker 1: But I was informed by some of the other employees 49 00:02:52,600 --> 00:02:55,160 Speaker 1: that you like to go to the thrift store and 50 00:02:55,200 --> 00:02:59,360 Speaker 1: buy your clothes from there, and therefore Bacteria World. And 51 00:02:59,400 --> 00:03:01,640 Speaker 1: I'm not trying to give all of my clientele as 52 00:03:01,680 --> 00:03:05,320 Speaker 1: staff infection. Okay, let's keep the thrift clothes at home. 53 00:03:06,680 --> 00:03:11,320 Speaker 1: Oh okay. So basically what I'm hearing is is you 54 00:03:11,360 --> 00:03:14,640 Speaker 1: think that because I'm buying my clothes secondhand, that I'm 55 00:03:14,919 --> 00:03:18,640 Speaker 1: dirty must be covered in bed bugs and bacteria and infection. 56 00:03:18,760 --> 00:03:22,800 Speaker 1: Is that what I'm hearing? Well, yes, I'm sorry, I 57 00:03:22,800 --> 00:03:24,360 Speaker 1: just have to say it. Yes, that's the way I feel. 58 00:03:24,400 --> 00:03:26,560 Speaker 1: I mean, hearing you even say the word secondhand clothes, 59 00:03:26,600 --> 00:03:28,200 Speaker 1: I almost threw up. I think I almost got the 60 00:03:28,200 --> 00:03:33,680 Speaker 1: flu by just hearing it. You know what, Golf, You know, 61 00:03:33,720 --> 00:03:35,760 Speaker 1: I don't really appreciate the stuff you're saying to me 62 00:03:35,880 --> 00:03:39,760 Speaker 1: right now, This is completely unprofessional and frankly, I expected 63 00:03:39,800 --> 00:03:43,520 Speaker 1: something better for a company like The Smile. I'm not here. 64 00:03:43,680 --> 00:03:46,240 Speaker 1: Oh go, I'm gonna come. I'm gonna figure out what 65 00:03:46,680 --> 00:03:48,440 Speaker 1: you are. I'm going to stick my hand so far. 66 00:03:48,480 --> 00:03:51,160 Speaker 1: If you're I'm gonna pull out your teeth. Okay, well 67 00:03:51,200 --> 00:03:54,120 Speaker 1: now I'm smiling. That sounds fun. Oh good, Well at 68 00:03:54,200 --> 00:03:57,000 Speaker 1: least one of us is. Actually this is actually Jewel 69 00:03:57,000 --> 00:03:58,600 Speaker 1: from the Jewel Show doing a phone break on you 70 00:03:58,960 --> 00:04:05,960 Speaker 1: and your boyfriend Mark set you up? Hello? What yeah, Mark? 71 00:04:06,400 --> 00:04:14,880 Speaker 1: Because that was a thing. I'm gonna kill you. Oh 72 00:04:14,880 --> 00:04:17,800 Speaker 1: my god, Oh thank you so much. If you guys 73 00:04:17,839 --> 00:04:19,760 Speaker 1: could do me a personal favor and have your sound 74 00:04:19,839 --> 00:04:22,479 Speaker 1: editor send me that clip of her saying I'm dirtied 75 00:04:22,640 --> 00:04:28,880 Speaker 1: and covered in bed bugs the Jewels Show on demand