WEBVTT - PENTAGON

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<v Speaker 1>Good morning, sixty degree is at eight o'clock. It's Tuesday,

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<v Speaker 1>September eleven. Here's what's happening against primary day and the

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<v Speaker 1>polls are open. In New York City, September eleven, two thousand,

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<v Speaker 1>a m s the beginning of another day along the

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<v Speaker 1>eastern seaboard Yark Stock Exchange, where we could be in

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<v Speaker 1>for a solid open to the trading day stock into future.

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<v Speaker 1>Then one minute later am New York City. This justin.

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<v Speaker 1>You were looking at obviously a very disturbing live shot

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<v Speaker 1>there that is the World Trade Center. And we have

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<v Speaker 1>unconfirmed reports this morning that a plane has crashed into

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<v Speaker 1>one of the towers of the World Trade Center. American

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<v Speaker 1>Airlines Flight eleven crashes into the World Trade Center's North Tower.

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<v Speaker 1>Minutes later, United Airlines Flight one slams into the Trade

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<v Speaker 1>Centers South Tower. We're gonna take a look at videotape

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<v Speaker 1>just moments ago of the second plane hitting the World

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<v Speaker 1>Trade Center. That is spectacular pictures. Met two was a

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<v Speaker 1>passenger plane. Perhaps some type of navigating sister M or

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<v Speaker 1>some type of electronics would have put two planes into

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<v Speaker 1>the World Trade Center within it looks like about eighteen

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<v Speaker 1>minutes of each other. Meanwhile, here in Los Angeles, a

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<v Speaker 1>plane crash into a New York landmark. Good morning, this

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<v Speaker 1>is the six o'clock news Here on k f I,

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<v Speaker 1>I'm Ken Gallagher. Smoke is pouring from the upper floors

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<v Speaker 1>of the north building of the Twin Towers of the

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<v Speaker 1>World Trade Center in New York. Right now. C NBC

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<v Speaker 1>is reporting a witnesses a plane hit the building and

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<v Speaker 1>that evacuations have been ordered. CNN is reporting the plane

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<v Speaker 1>appears to be a commercial jet, perhaps a seven thirty.

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<v Speaker 1>The Build Handle show on k if I AM six

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<v Speaker 1>forty was already into its second hour. The popular morning

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<v Speaker 1>host had learned of the attacks during a commercial break.

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<v Speaker 1>Good morning, everybody, six o nine caf I AM six forty.

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<v Speaker 1>More stimulating talk radio, Bill Handle, and a pleasure to

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<v Speaker 1>have you with this if you have not yet heard.

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<v Speaker 1>A few minutes ago, a airplane crashed into one of

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<v Speaker 1>the World Trade Centers, followed by a second plane that

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<v Speaker 1>crashed into the second World Trade Center. We now have

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<v Speaker 1>both buildings on fire, and it it's hard to say

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<v Speaker 1>at this point but that that cannot be an accident.

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<v Speaker 1>This is out of a movie. The airplane was aimed

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<v Speaker 1>for and was timed to do the maximum amount of

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<v Speaker 1>damage and to hurt and kill and maim the most

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<v Speaker 1>number of people. Bill, we do have a bulletin from

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<v Speaker 1>Associated Press that says a plane has now crashed into

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<v Speaker 1>the Pentagon. This is the worst nightmare for American security

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<v Speaker 1>forces and the people of the United States. We it's

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<v Speaker 1>this is war. Uh. It appears some group or another

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<v Speaker 1>has declared full scale war in the United States. At

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<v Speaker 1>this point, we're just sitting back and wondering when the

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<v Speaker 1>next one is going to happen. One of the World

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<v Speaker 1>Trade Center buildings just collapsed. The entire building collapsed. There

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<v Speaker 1>is nothing left of it. The whole thing just came down.

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<v Speaker 1>The whole building is now down. The second building now collapsing.

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<v Speaker 1>This is unbelievable. We do know that Somerset County Airport

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<v Speaker 1>outside of Pittsburgh, a plane did go down just north

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<v Speaker 1>of the airport. We are in it together. We have

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<v Speaker 1>been attacked. As a people. All we know, we can

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<v Speaker 1>safely say that today war has been declared on the

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<v Speaker 1>United States of America. You can't even imagine the number

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<v Speaker 1>of people that have died. Probably the worst day, one

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<v Speaker 1>of the worst days in our collective history. This will

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<v Speaker 1>be one of the days you remember for the rest

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<v Speaker 1>of your life. One thing I promise you, it will

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<v Speaker 1>never be the same in this country again. Within the hour,

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<v Speaker 1>in American Airlines flight would also strike the Pentagon. A

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<v Speaker 1>United Airlines slight would also crash near Shanksville, Pennsylvania, and

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<v Speaker 1>both World Trade Center towers would collapse to the ground.

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<v Speaker 1>In just under two hours, two thousand nine nine people

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<v Speaker 1>were killed, in some twenty five thousand more injured. President

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<v Speaker 1>George dub You Bush was at an elementary school in Sarasota, Florida.

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<v Speaker 1>When he heard the news. He meet his first public

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<v Speaker 1>comments from a classroom. Today, We've had a national tragedy.

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<v Speaker 1>Two airplanes have crashed into the World Trade Center in

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<v Speaker 1>an apparent terrorist attack on our country. I have spoken

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<v Speaker 1>to the Vice President, to the Governor of New York,

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<v Speaker 1>to the director of the FBI, and I've ordered that

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<v Speaker 1>the full resources of the federal government go to help

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<v Speaker 1>the victims and their families, and and to conduct a

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<v Speaker 1>full scale investigation to hunt down and to find those

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<v Speaker 1>folks who committed this act terrorism against our nation. Will

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<v Speaker 1>not stand it. I'm Steve Gregory in Los Angeles, and

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<v Speaker 1>this is nine eleven, two decades later. The attacks of

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<v Speaker 1>nine eleven forever changed America. It also marked the beginning

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<v Speaker 1>of the War on Terror, with it the creation of

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<v Speaker 1>new agencies like the Department of Homeland Security and the

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<v Speaker 1>Transportation Security Administration, which implemented sweeping changes to how Americans

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<v Speaker 1>would travel nine eleven, two decades later, we'll go behind

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<v Speaker 1>the scenes with those who were in the inner sanctum

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<v Speaker 1>of agencies that made life changing decisions on our behalf,

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<v Speaker 1>and we asked the question, is America safer today than

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<v Speaker 1>twenty years ago? Thanks very much you all. Um, it's

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<v Speaker 1>got a brief statement and then a few people who've

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<v Speaker 1>got some important information we want to get out today.

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<v Speaker 1>I'd just like to say a couple of things. Um.

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<v Speaker 1>First and foremost, the Department of Defense is open for business.

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<v Speaker 1>We're here, we're operating, and we're functioning very well. Our

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<v Speaker 1>priorities this morning today are to care for the injured

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<v Speaker 1>and the dead and their family lease, to work closely

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<v Speaker 1>with the President and the National Security team, to ensure

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<v Speaker 1>the safety of the American people and our men and

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<v Speaker 1>women in uniform around the world, and to determine who

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<v Speaker 1>was responsible and what the course of action will be

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<v Speaker 1>a couple of things I want to say up front.

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<v Speaker 1>Victoria Clark was the Assistant Secretary of Defense for Public

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<v Speaker 1>Affairs at the Pentagon on nine eleven. She worked for

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<v Speaker 1>Defense Secretary Donald Rumsfeld and says she remembers the davividly.

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<v Speaker 1>The first thing in the morning, the thing that struck

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<v Speaker 1>all of us before anything had happened, was what a

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<v Speaker 1>beautiful day it was. September in the DC area can

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<v Speaker 1>be really muggy and hot and cloudy and just terrible,

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<v Speaker 1>and it was a stunningly beautiful, crystal clear blue sky morning.

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<v Speaker 1>And that's what everybody was talking about when we first

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<v Speaker 1>came to work, and most people would show up at

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<v Speaker 1>six maybe six thirty in the morning. And prior to

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<v Speaker 1>the first plane hitting the World Trade Tower in New York,

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<v Speaker 1>we were getting ready for a regular briefing later that morning,

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<v Speaker 1>which was going to be on a weapons collection program

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<v Speaker 1>and the Balkans uh some missile defense tests that will

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<v Speaker 1>becoming up pretty standard stuff, and it was not expected

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<v Speaker 1>to be an extraordinary day in any way. So then

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<v Speaker 1>when did you know something was wrong? When something something

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<v Speaker 1>wasn't right and there was an emergency. The first plane

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<v Speaker 1>hit the World trade towers and and most offices in

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<v Speaker 1>the Pentagon, like a lot of places in d C,

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<v Speaker 1>have multiple televisions. In my office, big briefing table, multiple TVs,

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<v Speaker 1>and we were we could see the news and the

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<v Speaker 1>when the first plane hit the first tower, and if

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<v Speaker 1>some people thought something was up, but most of us thought, oh,

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<v Speaker 1>it was a traffic plane or maybe a commuter plane

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<v Speaker 1>that accidentally had hit the building. When this and I

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<v Speaker 1>got up on my phone and called the Secretary of

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<v Speaker 1>Defense as chief of staff kind named Larry Grita, and said, hey,

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<v Speaker 1>you guys watching this, and he goes, yeah, we are.

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<v Speaker 1>We're checking in. And then as we're both talking and

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<v Speaker 1>we're watching the TVs and respective offices, the second plane

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<v Speaker 1>hits the second tower, and then you instantly knew it

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<v Speaker 1>was not an accident. You instantly knew it was a

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<v Speaker 1>terrorist attack. And equally instantly, the apparatus in the building

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<v Speaker 1>that spins up around crises started to spin up, so

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<v Speaker 1>key people went to what they call the Executive Support

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<v Speaker 1>Center in the middle of the building. The Secretary of

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<v Speaker 1>Defense was at the time getting his regular CIA briefing

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<v Speaker 1>that morning, and he wanted to get some more information

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<v Speaker 1>from her before he came into the support center where

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<v Speaker 1>some of us were, and so he was in his office.

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<v Speaker 1>We were in that center when we felt the plane

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<v Speaker 1>hit the Pentagon, and that the Pentagon is a very

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<v Speaker 1>large building, but even in the center of the building,

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<v Speaker 1>on the third floor, you could feel this enormous thump

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<v Speaker 1>in the building actually moved a little and it was

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<v Speaker 1>muffled but incredibly loud noise. Did you know something was wrong? Yes, absolutely,

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<v Speaker 1>you knew something was wrong. We knew the building had

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<v Speaker 1>been attacked. Despite the fact is this still strikes me

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<v Speaker 1>as crazy, even twenty years later, despite the fact that

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<v Speaker 1>we were there working on the crisis management, if you will,

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<v Speaker 1>of two commercial airliners hitting the World Trade Towers and

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<v Speaker 1>we felt this enormous thump and heard that noise. My

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<v Speaker 1>first thought was not that it was a plane, because

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<v Speaker 1>prior to nine eleven you just don't think of large

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<v Speaker 1>planes slide into buildings. My first thought was that must

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<v Speaker 1>have been a car bonb because there had been rumors

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<v Speaker 1>of different things going on around Washington, d C. At

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<v Speaker 1>the time. After the two planes hit the World Trade Towers,

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<v Speaker 1>so my first thought was it must have been a

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<v Speaker 1>car bomb or something like that, and it actually was

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<v Speaker 1>the Secretary of Defense himself, who was our first eyewitness

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<v Speaker 1>outside when it happened, when it hit, when the building

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<v Speaker 1>was hit, he asked people didn't know what had happened.

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<v Speaker 1>He went outside the building himself and he was on

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<v Speaker 1>the scene very early, helped some injured people get away

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<v Speaker 1>from the wreckage, helped get some of them to ambulances,

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<v Speaker 1>and then he came back in and joined us. And

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<v Speaker 1>he was the first one who was our eyewitness of

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<v Speaker 1>the fact that it was a plane. And we're talking

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<v Speaker 1>about Donald Use. Was that typical for someone like him

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<v Speaker 1>to I mean, when you got someone in that Yes,

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<v Speaker 1>very typical of him, not typical of most people at

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<v Speaker 1>that level. And uh, I talked about this the other

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<v Speaker 1>day at his service um over at Arlington. We're in

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<v Speaker 1>the building and we're trying to figure out what happened,

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<v Speaker 1>and all the communications apparatus are are spinning up, and

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<v Speaker 1>he couldn't get an answer from anyone, so he went

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<v Speaker 1>outside the building to find out for himself. Very common sense.

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<v Speaker 1>So what happens to Nixon? How on earth? Because this

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<v Speaker 1>was this was new for modern day America, this was

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<v Speaker 1>new for us. It was They like to say that

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<v Speaker 1>America for two hundred years plus was blessed by unique

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<v Speaker 1>geography and really good neighbors, and in conventional warfare, we

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<v Speaker 1>were pretty well positioned. Um asymmetrical warfare, which is something

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<v Speaker 1>that the Secretary and the rest of us have been

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<v Speaker 1>talking about for months and months and months, is a

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<v Speaker 1>very different thing. And this was the first real life

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<v Speaker 1>example of asymmetrical warfare on our on our turf. How

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<v Speaker 1>on earth do you take a message of what had

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<v Speaker 1>just happened, And you said yourself you were you were

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<v Speaker 1>working on a response to what had happened in York.

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<v Speaker 1>Now it's in your backyard, per se. Where do you

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<v Speaker 1>even begin to craft a message like that? Well, the

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<v Speaker 1>I was about to say the good news, and I

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<v Speaker 1>was trying to be careful with words I use because

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<v Speaker 1>they sounding disrespectful. But if you're work in a place

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<v Speaker 1>like the Pentagon, you always are working on crisis plans,

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<v Speaker 1>You're working on contingency plans. You work in a place

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<v Speaker 1>like the Pentagon, you know bad things can happen, and

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<v Speaker 1>so you can't always predict exactly what they will be.

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<v Speaker 1>But you want to have plans in place for how

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<v Speaker 1>will we make sure we perform the functions were tasked

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<v Speaker 1>with performing. So to your point, my department, the Department

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<v Speaker 1>of Public Affairs, was tasked with helping to craft the messages,

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<v Speaker 1>make sure they get communicated and as timely a fashion

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<v Speaker 1>as possible. Make sure the media covering the Pentagon have

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<v Speaker 1>as much access as possible. Make sure we're coordinating with

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<v Speaker 1>other key agencies in the administration, So the White House,

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<v Speaker 1>State Department, Cia, etcetera. And I had a wonderful My

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<v Speaker 1>senior military assistant was a wonderful Army colonel named George

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<v Speaker 1>Ryan Dance, and weeks and weeks and weeks before and

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<v Speaker 1>I eleven, he had developed a crisis management plan for us.

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<v Speaker 1>He had had us exercise it and practice it. And

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<v Speaker 1>one of the many things he focused on was we

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<v Speaker 1>had all, even twenty years ago, had gotten very reliant

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<v Speaker 1>on our computers and our and our phones and things

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<v Speaker 1>like that, and doing everything electronically, and he was worried

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<v Speaker 1>that there might something might happen where we might not

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<v Speaker 1>have access to our cell phones, it might be harder

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<v Speaker 1>to communicate. He made us all carry around with us

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<v Speaker 1>hard copies, paper copies of all the key people we

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<v Speaker 1>would want to reach in case of emergency. People, we

0:12:30.760 --> 0:12:34.079
<v Speaker 1>worked with, people of the other agencies, the media, and

0:12:34.120 --> 0:12:36.040
<v Speaker 1>we carry them on us when we walked around. We

0:12:36.040 --> 0:12:37.680
<v Speaker 1>had them in our cars and we had them at home.

0:12:38.320 --> 0:12:41.120
<v Speaker 1>So sure enough, when it happened, and there was so

0:12:41.200 --> 0:12:44.360
<v Speaker 1>much going on everywhere, of course, including Washington, cell phones

0:12:44.400 --> 0:12:47.600
<v Speaker 1>weren't working, some commns lines were down, but we had

0:12:47.640 --> 0:12:49.920
<v Speaker 1>those pieces of paper with key numbers on it, so

0:12:50.000 --> 0:12:52.200
<v Speaker 1>we were able to coordinate with the people with whom

0:12:52.240 --> 0:12:55.800
<v Speaker 1>we really needed to be coordinating. And there's the same

0:12:55.880 --> 0:12:58.880
<v Speaker 1>in the military. First reports are always wrong, So in

0:12:59.000 --> 0:13:02.120
<v Speaker 1>terms of what we talked about and when we communicated

0:13:02.679 --> 0:13:05.360
<v Speaker 1>via the media, we tried very very hard to say,

0:13:05.400 --> 0:13:08.000
<v Speaker 1>this is what we know right now. Things can change,

0:13:08.080 --> 0:13:10.880
<v Speaker 1>but this is what we know now. Here's what we're

0:13:10.880 --> 0:13:13.679
<v Speaker 1>thinking in terms of where these attacks may have come from.

0:13:13.720 --> 0:13:16.160
<v Speaker 1>Here's what we're doing right now, to try to get

0:13:16.320 --> 0:13:18.200
<v Speaker 1>all the planes that are in the air at the

0:13:18.200 --> 0:13:21.040
<v Speaker 1>time on the ground, those kinds of things. We kept

0:13:21.080 --> 0:13:25.520
<v Speaker 1>it as factual as possible. But the thing that was

0:13:25.640 --> 0:13:28.319
<v Speaker 1>so so important to us, it's important to the Secretary

0:13:28.360 --> 0:13:30.760
<v Speaker 1>and all of us, was making sure everybody knew the

0:13:30.760 --> 0:13:34.360
<v Speaker 1>American people, publics around the world, and the terrorists knew

0:13:34.600 --> 0:13:37.920
<v Speaker 1>they weren't successful. They never stopped the Department of Defense

0:13:38.280 --> 0:13:41.800
<v Speaker 1>that key people in the building continue to operate NonStop.

0:13:41.920 --> 0:13:45.600
<v Speaker 1>We were able to function and prevent further attacks and

0:13:45.640 --> 0:13:49.920
<v Speaker 1>plan a response despite their best efforts. So going forward,

0:13:49.920 --> 0:13:52.440
<v Speaker 1>and it sound like you, guys, whether it's fortuitous or not,

0:13:53.080 --> 0:13:56.280
<v Speaker 1>you already had your your template in place, and you've

0:13:56.320 --> 0:13:58.839
<v Speaker 1>already gone through this rehearsal. So do you think that

0:13:59.040 --> 0:14:01.319
<v Speaker 1>was probably a big help for you, then you could

0:14:01.360 --> 0:14:06.640
<v Speaker 1>imagine tremendously helpful, tremendously helpful. And again George Ryan Dance,

0:14:06.880 --> 0:14:11.480
<v Speaker 1>former Army colonel, brilliant guy, such so well organized. The

0:14:11.520 --> 0:14:13.920
<v Speaker 1>thing he really emphasized to all of us was, I

0:14:14.120 --> 0:14:17.640
<v Speaker 1>know what your core responsibility is. So we had a

0:14:17.679 --> 0:14:19.680
<v Speaker 1>couple of deputies who did most of the day to

0:14:19.760 --> 0:14:23.560
<v Speaker 1>day liaison and logistics with the Pentagon Press Corps. Pentagon

0:14:23.600 --> 0:14:26.480
<v Speaker 1>Presscore was a hundred people or so whose offices were

0:14:26.480 --> 0:14:29.560
<v Speaker 1>literally in the Pentagon building itself. Uh, And they got

0:14:29.560 --> 0:14:32.320
<v Speaker 1>evacuated like most people did, from the building. And so

0:14:32.360 --> 0:14:35.680
<v Speaker 1>the two deputies, Tim and Brian Whitman got about a

0:14:35.720 --> 0:14:38.760
<v Speaker 1>quarter mile away from the building and essentially took over

0:14:38.800 --> 0:14:41.360
<v Speaker 1>a gas station and set up a briefing area there

0:14:41.440 --> 0:14:44.440
<v Speaker 1>set up a media center, if you will. It was outdoors,

0:14:45.000 --> 0:14:47.520
<v Speaker 1>and that's this place from which the media could operate.

0:14:47.840 --> 0:14:49.320
<v Speaker 1>That was the place where I went at least once

0:14:49.440 --> 0:14:51.920
<v Speaker 1>or twice during the day just to do very brief

0:14:52.200 --> 0:14:54.880
<v Speaker 1>readouts to them about what we knew at the time

0:14:54.920 --> 0:14:57.720
<v Speaker 1>and what we were planning on. And my core function

0:14:57.840 --> 0:15:01.080
<v Speaker 1>very much was staying close to the Secretary offense, working

0:15:01.120 --> 0:15:03.200
<v Speaker 1>with him and the Chairman of the Joint Chiefs, the

0:15:03.280 --> 0:15:05.400
<v Speaker 1>Vice Chairman at the time on what is it we

0:15:05.400 --> 0:15:07.360
<v Speaker 1>want to say, how do we want to say it,

0:15:07.480 --> 0:15:09.520
<v Speaker 1>Who's going to be saying it? I did some of

0:15:09.560 --> 0:15:12.640
<v Speaker 1>the preliminary briefings during the day, and then we decided

0:15:12.640 --> 0:15:15.680
<v Speaker 1>that we wanted the Secretary and the Vice Chairman and

0:15:16.400 --> 0:15:20.000
<v Speaker 1>Senator Warner and Senator Levin to brief the media. We

0:15:20.080 --> 0:15:22.520
<v Speaker 1>got them back into the building, and my other main

0:15:22.560 --> 0:15:25.760
<v Speaker 1>responsibility was coordinating with my counterparts at the White House,

0:15:25.800 --> 0:15:28.680
<v Speaker 1>State and c I, A and so, and then there

0:15:28.680 --> 0:15:31.640
<v Speaker 1>were others who were focused on ascertaining who on our

0:15:31.680 --> 0:15:35.440
<v Speaker 1>staff might have been injured or missing. So everybody in

0:15:35.480 --> 0:15:38.280
<v Speaker 1>the department had a key function. It was made very

0:15:38.320 --> 0:15:40.840
<v Speaker 1>clear to them that they understood it, and so because

0:15:40.880 --> 0:15:43.360
<v Speaker 1>of that planning on nine eleven, when that happened, they

0:15:43.360 --> 0:15:46.280
<v Speaker 1>were able to execute really well. And here's the thing, though,

0:15:46.440 --> 0:15:48.640
<v Speaker 1>you didn't know if this was the beginning of something

0:15:48.680 --> 0:15:50.800
<v Speaker 1>bigger or if this was it. I think that's also

0:15:50.840 --> 0:15:53.040
<v Speaker 1>got to be very daunting, is that. I mean, are

0:15:53.040 --> 0:15:55.720
<v Speaker 1>the attackers done or is this going to keep going

0:15:55.720 --> 0:15:58.200
<v Speaker 1>on all day long or all night long? Yeah, And

0:15:58.640 --> 0:16:01.200
<v Speaker 1>it was maybe halfway through the day, and we were

0:16:01.280 --> 0:16:04.000
<v Speaker 1>working in a we we had to move a couple

0:16:04.080 --> 0:16:07.920
<v Speaker 1>times during the day because despite how huge that building

0:16:08.000 --> 0:16:11.360
<v Speaker 1>is and despite where we were was relatively protected, there

0:16:11.440 --> 0:16:13.480
<v Speaker 1>was a lot of smoke in the building. The plane

0:16:13.480 --> 0:16:15.880
<v Speaker 1>itself from the wreckage continued to burn for a few days,

0:16:15.880 --> 0:16:17.200
<v Speaker 1>and there was a lot of smoke in the building,

0:16:17.760 --> 0:16:19.360
<v Speaker 1>and we would try to move from one place or

0:16:19.360 --> 0:16:22.400
<v Speaker 1>another to get to a place with better ventilation. And

0:16:22.440 --> 0:16:25.240
<v Speaker 1>at one point Secretary of Defense frum Spelled and the

0:16:25.240 --> 0:16:29.080
<v Speaker 1>then vice chairman then became later became chairman, Dick Myers,

0:16:29.120 --> 0:16:32.120
<v Speaker 1>were working on a few things and there were maybe

0:16:32.120 --> 0:16:33.920
<v Speaker 1>a couple of dozen people in that room who had

0:16:33.960 --> 0:16:37.120
<v Speaker 1>stayed with them throughout the day, and the Secretary looks

0:16:37.200 --> 0:16:39.720
<v Speaker 1>up to General Meyers, to your point, we didn't know

0:16:39.760 --> 0:16:41.600
<v Speaker 1>if they were going to be more attacks. We didn't

0:16:41.600 --> 0:16:44.680
<v Speaker 1>know what else might happen. The Secretary looked up and

0:16:44.680 --> 0:16:46.640
<v Speaker 1>he says, there are a lot of people here and

0:16:46.840 --> 0:16:49.120
<v Speaker 1>they should they should all get out if they want to.

0:16:50.040 --> 0:16:52.160
<v Speaker 1>And General Myers looked at him and said, sir, they're

0:16:52.160 --> 0:16:54.280
<v Speaker 1>gonna stay here as long as you're here, and if

0:16:54.280 --> 0:16:56.920
<v Speaker 1>the building goes down, they'll go down with you. When

0:16:56.920 --> 0:17:00.400
<v Speaker 1>did you get a sense that the attacks we're going

0:17:00.440 --> 0:17:03.680
<v Speaker 1>to change policy and that things moving forward we're going

0:17:03.720 --> 0:17:08.600
<v Speaker 1>to forever be different. Oh? Immediately, absolutely, immediately, And by

0:17:08.640 --> 0:17:12.920
<v Speaker 1>that I mean constant communication with policymakers on Capitol Hill,

0:17:13.800 --> 0:17:16.920
<v Speaker 1>other people in Washington, d C. And the National Security apparatus,

0:17:16.960 --> 0:17:20.000
<v Speaker 1>and again for months and months and months prior to

0:17:20.280 --> 0:17:24.520
<v Speaker 1>nine eleven, even before became secretary Secretary of Defense, Rumsfeld

0:17:24.560 --> 0:17:26.679
<v Speaker 1>and others and those of us who worked with them

0:17:26.680 --> 0:17:29.320
<v Speaker 1>were saying, Hey, we know it doesn't seem like there's

0:17:29.400 --> 0:17:31.440
<v Speaker 1>much going on out there in the world, but things

0:17:31.480 --> 0:17:35.199
<v Speaker 1>are changing, and we're not facing conventional threats like the

0:17:35.240 --> 0:17:39.120
<v Speaker 1>Soviet Union. We're facing these unconventional threats and they are growing,

0:17:39.240 --> 0:17:42.679
<v Speaker 1>They are growing in capacity, they are growing in desire

0:17:42.760 --> 0:17:45.040
<v Speaker 1>to do something back to the United States, and so

0:17:45.119 --> 0:17:48.080
<v Speaker 1>we need to transform this military, which was set up

0:17:48.119 --> 0:17:51.280
<v Speaker 1>for twenties twi century warfare. We need to change it

0:17:51.320 --> 0:17:53.919
<v Speaker 1>and transform it to face these twenty one century threats.

0:17:54.680 --> 0:17:56.720
<v Speaker 1>And prior to nine eleven, not a lot of people

0:17:56.760 --> 0:18:00.720
<v Speaker 1>wanted to hear that and was understandable. Nineties were relatively

0:18:01.560 --> 0:18:05.160
<v Speaker 1>quiet and relatively safe for us, So it was hard

0:18:05.200 --> 0:18:07.159
<v Speaker 1>to imagine unless you really knew what was going on.

0:18:07.560 --> 0:18:09.760
<v Speaker 1>It was hard to imagine something terrible could happened. It

0:18:09.800 --> 0:18:14.520
<v Speaker 1>was hard to imagine asymmetrical warfare terrorism on our shores

0:18:14.640 --> 0:18:16.840
<v Speaker 1>because it was something that we had just never experienced

0:18:16.880 --> 0:18:20.720
<v Speaker 1>before in a big way. So I've been talking about

0:18:20.720 --> 0:18:23.040
<v Speaker 1>it for months. Nine eleven really drove home the point.

0:18:23.240 --> 0:18:27.480
<v Speaker 1>And so immediately, for instance, conversations with Congress, Okay, here's

0:18:27.480 --> 0:18:29.960
<v Speaker 1>what we have to do in terms of modernizing the army,

0:18:30.040 --> 0:18:35.000
<v Speaker 1>the Navy, giving special forces, give special forces more of them,

0:18:35.320 --> 0:18:38.439
<v Speaker 1>more actually in special forces, special operators, give them the

0:18:38.480 --> 0:18:41.160
<v Speaker 1>resources and the time and the support they need. Things

0:18:41.200 --> 0:18:43.439
<v Speaker 1>like that started to be put in place pretty quickly.

0:18:43.520 --> 0:18:46.800
<v Speaker 1>When was the talk underway that the Department of Homeland

0:18:46.840 --> 0:18:50.240
<v Speaker 1>Security was something that was needed. When did that come about? Well,

0:18:50.280 --> 0:18:53.720
<v Speaker 1>I knew and this is just me speaking to personally,

0:18:53.840 --> 0:18:59.200
<v Speaker 1>I knew that there would be increased procedures airports, TSA immediately.

0:18:59.320 --> 0:19:01.879
<v Speaker 1>Knew that was great, happen immediately. And then when the

0:19:01.920 --> 0:19:06.280
<v Speaker 1>country one of the when investigations were done there, if

0:19:06.320 --> 0:19:08.040
<v Speaker 1>there was intel out there that said this was going

0:19:08.080 --> 0:19:11.560
<v Speaker 1>to happen, why wasn't there further investigation? Could we have

0:19:11.640 --> 0:19:14.159
<v Speaker 1>prevented it? Those sorts of things. People said there was

0:19:14.200 --> 0:19:16.680
<v Speaker 1>a breakdown of communication and a lack of sharing of

0:19:16.760 --> 0:19:20.359
<v Speaker 1>information around from some of the agencies and so, and

0:19:20.400 --> 0:19:23.399
<v Speaker 1>I disagree with this. The answer to failures in some

0:19:23.480 --> 0:19:25.520
<v Speaker 1>of these government agencies was to create a new one.

0:19:25.880 --> 0:19:29.240
<v Speaker 1>And I, personally, this is Tory Clark, not anybody else personally,

0:19:29.240 --> 0:19:33.160
<v Speaker 1>don't think that's necessarily a good idea. I seldom think

0:19:33.240 --> 0:19:37.160
<v Speaker 1>that the answer to poorly executed government is more government.

0:19:37.520 --> 0:19:42.040
<v Speaker 1>So but fairly quickly, the changes in safety procedures almost immediately,

0:19:42.320 --> 0:19:48.199
<v Speaker 1>and then creating homeland Security, which intellectually makes sense, I

0:19:48.240 --> 0:19:51.119
<v Speaker 1>get it. Probably within months. I was talking to somebody

0:19:51.119 --> 0:19:54.199
<v Speaker 1>else to he's a military analyst, and his characterization was

0:19:54.240 --> 0:19:58.080
<v Speaker 1>that homeland security wasn't necessarily something we needed, but that

0:19:58.160 --> 0:20:01.640
<v Speaker 1>we as a country tend to create bureaucracy on top

0:20:01.680 --> 0:20:05.280
<v Speaker 1>of bureaucracy, and sometimes too much is is too you know?

0:20:05.320 --> 0:20:08.040
<v Speaker 1>Too much in this case. Um So, in terms of

0:20:08.040 --> 0:20:11.440
<v Speaker 1>looking back now twenty years later, Homeland Security, was it

0:20:11.560 --> 0:20:15.440
<v Speaker 1>the agency that we needed where there are people far

0:20:15.480 --> 0:20:19.680
<v Speaker 1>smarter than I am, I don't think so. I don't

0:20:19.720 --> 0:20:22.119
<v Speaker 1>think so. I think what we needed was better co

0:20:22.280 --> 0:20:25.399
<v Speaker 1>ordination among the existing agencies, and I think that probably

0:20:25.440 --> 0:20:29.560
<v Speaker 1>was going to happen anyhow. And I think you add

0:20:29.560 --> 0:20:32.080
<v Speaker 1>another bureaucracy, you add more layers, you tend to slow

0:20:32.119 --> 0:20:35.359
<v Speaker 1>things down, tend to water things down. So I don't

0:20:35.400 --> 0:20:38.240
<v Speaker 1>think so, but I'm not an expert. Do you think

0:20:38.280 --> 0:20:40.960
<v Speaker 1>the t s A was something that was necessary for

0:20:41.080 --> 0:20:45.080
<v Speaker 1>us as opposed to adopting the Israeli security model? Yeah?

0:20:45.200 --> 0:20:47.800
<v Speaker 1>I think it probably was because things had to be

0:20:47.840 --> 0:20:49.959
<v Speaker 1>done quickly. It's always easy to look in the rear

0:20:50.040 --> 0:20:52.200
<v Speaker 1>view mirror. Oh that happened, Let's make sure that doesn't

0:20:52.240 --> 0:20:55.840
<v Speaker 1>happen again anymore. But I think it was necessary, and

0:20:56.560 --> 0:20:58.639
<v Speaker 1>I think they had to stand it up fairly quickly,

0:20:58.680 --> 0:21:01.120
<v Speaker 1>So I think so when you look back at this tory.

0:21:01.640 --> 0:21:03.879
<v Speaker 1>Is there something in your head that you observed or

0:21:03.960 --> 0:21:06.480
<v Speaker 1>thought or did yourself that you wish you could go

0:21:06.520 --> 0:21:11.040
<v Speaker 1>back and have a do over. Yes, it's a little amorphous.

0:21:11.680 --> 0:21:14.359
<v Speaker 1>And by that I mean, well, I'll just I'll just

0:21:14.400 --> 0:21:15.840
<v Speaker 1>say it and then maybe you can help me figure

0:21:15.880 --> 0:21:19.600
<v Speaker 1>out how to say it more articulately. But I wish

0:21:19.760 --> 0:21:22.480
<v Speaker 1>I could have done a better job of helping people

0:21:23.160 --> 0:21:28.280
<v Speaker 1>think outside the box and not be hampered by their

0:21:28.920 --> 0:21:32.520
<v Speaker 1>their frames of reference from previous things that had happened.

0:21:33.240 --> 0:21:38.119
<v Speaker 1>And so, for instance, you know, we had never really

0:21:38.160 --> 0:21:41.840
<v Speaker 1>thought of planes being used as weapons, commercial planes full

0:21:41.880 --> 0:21:46.280
<v Speaker 1>of filled with passengers, um being used as weapons. Well,

0:21:46.280 --> 0:21:48.560
<v Speaker 1>what are we not thinking about now? What are we

0:21:48.640 --> 0:21:51.159
<v Speaker 1>not thinking about in terms of dangerous to this country

0:21:51.160 --> 0:21:54.680
<v Speaker 1>and different kinds of dangerous? Think about cyber warfare, think

0:21:54.720 --> 0:21:58.000
<v Speaker 1>about what China and Russia are have been trying to

0:21:58.040 --> 0:22:01.800
<v Speaker 1>do to mess us up. To put it bluntly, um,

0:22:01.880 --> 0:22:05.679
<v Speaker 1>so try to say it again. So I wish people

0:22:05.720 --> 0:22:10.399
<v Speaker 1>would not be hampered, would not be hamstrung by frames

0:22:10.400 --> 0:22:12.320
<v Speaker 1>of reference that are always looking in the rear view mirror,

0:22:12.320 --> 0:22:14.480
<v Speaker 1>and instead could say, Okay, we we think we know

0:22:14.560 --> 0:22:16.560
<v Speaker 1>about this, and we think we know about these threats,

0:22:16.800 --> 0:22:20.000
<v Speaker 1>what else are we not thinking about? And I guess

0:22:20.000 --> 0:22:22.680
<v Speaker 1>the only thing that surprises me is that we continue

0:22:22.720 --> 0:22:26.480
<v Speaker 1>to be surprised when these things happen. I am not

0:22:26.560 --> 0:22:28.679
<v Speaker 1>an expert. I'm not steeped in what is going on

0:22:28.800 --> 0:22:31.960
<v Speaker 1>right now in Afghanistan. I know it's a tragedy, but

0:22:32.720 --> 0:22:36.040
<v Speaker 1>I think a lot of people who have been on

0:22:36.080 --> 0:22:38.520
<v Speaker 1>the ground over there have been saying for quite some time,

0:22:38.920 --> 0:22:42.120
<v Speaker 1>this can get bad, very very quickly. But people didn't

0:22:42.160 --> 0:22:44.080
<v Speaker 1>want to hear that. They didn't want to hear that.

0:22:44.200 --> 0:22:45.840
<v Speaker 1>I think we have to force ourselves to hear things

0:22:45.880 --> 0:22:48.240
<v Speaker 1>we don't want to hear, and force ourselves to think

0:22:48.240 --> 0:22:51.520
<v Speaker 1>outside the box and really consider what else are we

0:22:51.560 --> 0:22:54.119
<v Speaker 1>not focusing on that we should be What are we missing?

0:22:54.280 --> 0:22:56.800
<v Speaker 1>Just when we think we have a grasp of of

0:22:56.840 --> 0:22:58.320
<v Speaker 1>all the threats that are out there and what we

0:22:58.359 --> 0:22:59.800
<v Speaker 1>have to be doing about them, we got to stop

0:22:59.800 --> 0:23:01.800
<v Speaker 1>our else and Okay, what else? What are we missing?

0:23:01.960 --> 0:23:04.919
<v Speaker 1>Because we're probably missing something? Segueing into you as a

0:23:04.960 --> 0:23:08.400
<v Speaker 1>communications professional, Oh, how would you rate the job you did?

0:23:09.400 --> 0:23:11.000
<v Speaker 1>I'll leave it to others to give it a grade.

0:23:11.160 --> 0:23:14.560
<v Speaker 1>I think, given the circumstances at the time, and for

0:23:14.640 --> 0:23:17.080
<v Speaker 1>months and months afterwards. I think we did a pretty

0:23:17.080 --> 0:23:18.920
<v Speaker 1>good job. And I say we because I had a

0:23:19.240 --> 0:23:23.720
<v Speaker 1>fantastic team, best staff I've ever had anywhere, fantastic team.

0:23:23.800 --> 0:23:27.520
<v Speaker 1>I had a boss, Sectary Rumsfeld and his his partner

0:23:28.760 --> 0:23:33.480
<v Speaker 1>Dick General Myers, who were smart and enlightened and understood

0:23:33.840 --> 0:23:36.240
<v Speaker 1>that we needed to be very forward leading and engage

0:23:36.280 --> 0:23:38.520
<v Speaker 1>with the media and Congress in the public as much

0:23:38.520 --> 0:23:42.439
<v Speaker 1>as possible. So I was enormously benefited by having a

0:23:42.480 --> 0:23:45.879
<v Speaker 1>great staff and having enlightened leadership above me. Toy, I

0:23:45.960 --> 0:23:48.359
<v Speaker 1>leave you with this last question. Are we safer today

0:23:48.359 --> 0:23:51.560
<v Speaker 1>than we were twenty years ago than we were yesterday?

0:23:51.720 --> 0:23:54.360
<v Speaker 1>I don't think so. I wish I could answer differently,

0:23:54.359 --> 0:23:56.760
<v Speaker 1>but I don't think so. I think we've gotten a

0:23:56.760 --> 0:23:59.239
<v Speaker 1>little complacent. You've got a little complacent. I think, as

0:23:59.240 --> 0:24:03.200
<v Speaker 1>I said earlier, people aren't willing to really think outside

0:24:03.840 --> 0:24:07.960
<v Speaker 1>conventional wisdom to say, what else are we dealing with

0:24:08.000 --> 0:24:10.880
<v Speaker 1>out there? And it might require sacrifice on our part,

0:24:11.080 --> 0:24:13.600
<v Speaker 1>it might require changing the way we do things, but

0:24:13.840 --> 0:24:16.280
<v Speaker 1>we need to do it. And I think there are

0:24:16.920 --> 0:24:20.200
<v Speaker 1>probably threats out there that you and I have never

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<v Speaker 1>heard of, and I think those in charge these days,

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<v Speaker 1>need to spend more time communicating what's going on. You

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<v Speaker 1>might not want to hear it, but you need to

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<v Speaker 1>know that these things are going on and we have

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<v Speaker 1>to make changes to address them. Coming up in episode two,

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<v Speaker 1>Very Spooky, I mean it felt like the in the world,

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<v Speaker 1>to be honest with you. Finding a place for thousands

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<v Speaker 1>of planes to land nine eleven, Two Decades Later is

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<v Speaker 1>produced by Steve Gregory and Jacob Gonzalez and is a

0:24:51.160 --> 0:24:53.960
<v Speaker 1>production of the Cafie News department for I Heart Media

0:24:54.040 --> 0:24:57.440
<v Speaker 1>Los Angeles and the I Heart podcast network. The views

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<v Speaker 1>expressed are strictly those of the guests and not necessarily

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<v Speaker 1>the hosts or employees of Iheartmediah