Speaker 1: Welcome to Before Breakfast, a production of I Heart Radio.
Speaker 1: Good Morning, This is Laura. Welcome to the Before Breakfast podcast.
Speaker 1: Today's tip is to fix the noon bugs. If something
Speaker 1: is obviously wrong, stop what you are doing and fix it.
Speaker 1: That way, you won't have to live with the annoyance anymore. So.
Speaker 1: In the latest update to an app I use, a
Speaker 1: certain glitch made it inefficient. A search to figure out
Speaker 1: how to fix the issue revealed that the problem isn't
Speaker 1: what the settings or that broad category known as operator error.
Speaker 1: It is a problem with the latest version of the app,
Speaker 1: and it appears the folks in charge know about it,
Speaker 1: but are not in a rush to fix it. It
Speaker 1: is a known bug. Sometimes we just have to decide
Speaker 1: to live with these things or not. I guess there
Speaker 1: are a lot of apps in this world, but it
Speaker 1: can be really annoying to encounter the same problem again
Speaker 1: and again. So if you find a bug in an
Speaker 1: area where you can control things so that it becomes
Speaker 1: a known bug to you do something about it, you
Speaker 1: will probably save a lot of time and frustration. I
Speaker 1: am sure if you think about it, you can identify
Speaker 1: at least a few known bugs in your life. The
Speaker 1: doorbells don't work in my new house. We are installing
Speaker 1: a system, but in the meantime we missed deliveries and
Speaker 1: had some folks just leave yikes. Now there are signs
Speaker 1: on each of the broken doorbells with a note to
Speaker 1: call my cell phone number. The known bug is getting fixed,
Speaker 1: and in the meantime there's a workable patch. Maybe you
Speaker 1: are part of a meeting that starts late every single
Speaker 1: week because several participants have another meeting immediately beforehand that
Speaker 1: always runs over. Maybe run a retail store where people
Speaker 1: are constantly asking you to retrieve the petit pants from
Speaker 1: the top shelf because no one stopped to realize that
Speaker 1: anyone who is petite can't reach the top shelf. Many
Speaker 1: of us have a strong tendency to make do I
Speaker 1: will admit that I was standing by the window watching
Speaker 1: for service people rather than realizing I should make a sign.
Speaker 1: But this can waste a lot of time and make
Speaker 1: people very frustrated. So if there is something that doesn't
Speaker 1: work right in an area under your jurisdiction, fix it.
Speaker 1: Maybe it will take a little time, maybe it will
Speaker 1: take a little money, maybe it will take a little creativity,
Speaker 1: but it's going to be worth it to solve the
Speaker 1: known bug. So work with the meeting convener to move
Speaker 1: the start time fifteen minutes. Move with the petites to
Speaker 1: where petite people can reach them. If there is not
Speaker 1: a clear fix to a non bug, ask colleagues and
Speaker 1: customers for suggestions. What do you suppose we can do
Speaker 1: to fix this? You may be surprised at the creativity
Speaker 1: of the suggestions you hear. When we set the expectation
Speaker 1: that we fix bugs, then things start to run more smoothly.
Speaker 1: A culture of solving problems starts to spread. Instead of
Speaker 1: accepting bugs, we start asking ourselves and others, what do
Speaker 1: you think we can do to fix that? Now? I
Speaker 1: am not suggesting that you go hunting for bugs. Some
Speaker 1: people are experts at finding problems that aren't really problems.
Speaker 1: What I am suggesting is that you deal with the
Speaker 1: bugs that you can't avoid seeing. When a bug repeatedly
Speaker 1: interferes with your team's productivity or mars your teams, or
Speaker 1: your customers experience, or your personal life, deal with it.
Speaker 1: The first time I didn't have to watch for a
Speaker 1: truck because the person called me from the door. It
Speaker 1: was incredibly relaxing. I was glad to have done something
Speaker 1: about the problem, and I'm sure having a real doorbell
Speaker 1: will be even better. In the meantime, this is Laura.
Speaker 1: Thanks for listening, and here's to making the most of
Speaker 1: our time. Hey, everybody, I'd love to hear from you.
Speaker 1: You can send me your tips, your questions, or anything else.
Speaker 1: Just connect with me on Twitter, Facebook, and Instagram at
Speaker 1: Before Breakfast pod. That's b E the number four, then
Speaker 1: Breakfast p o D. You can also shoot me an
Speaker 1: email at Before Breakfast podcast at i heeart media dot
Speaker 1: com that Before Breakfast is spelled out with all the letters.
Speaker 1: Thanks so much, I look forward to staying in touch.
Speaker 1: Before Breakfast is a production of I heart Radio. For
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Speaker 1: favorite shows. Yeah,