WEBVTT - Tech News: Twitch Gets Hacked

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<v Speaker 1>Welcome to tech Stuff, a production from I Heart Radio.

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<v Speaker 1>Hey there, and welcome to tech Stuff. I'm your host,

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<v Speaker 1>Jonathan Strickland. I'm an executive producer with I Heart Radio

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<v Speaker 1>and I love all things tech. And this is the

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<v Speaker 1>tech news for a Thursday, October seven, twenty twenty one.

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<v Speaker 1>And before I get to the news, uh, I need

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<v Speaker 1>to issue a correction because I totally bungled something in

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<v Speaker 1>yesterday's episode. So if you've already listened to that one,

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<v Speaker 1>there was you know, I was talking about space navigation

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<v Speaker 1>in that episode, and I made a dumb mistake on

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<v Speaker 1>my part, totally me and then I doubled down on it,

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<v Speaker 1>which made it worse. But fortunately Twitter user Charlie Tango

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<v Speaker 1>Bravo pointed this out to me. And the issue was

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<v Speaker 1>I was describing the inverse square law, and what I

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<v Speaker 1>said was that the intensity of a signal goes down

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<v Speaker 1>by half upon the square of the distance. This was

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<v Speaker 1>a complete misunderstanding on my part about the inverse square law.

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<v Speaker 1>I mean, yes, the strength of a signal decreases over distance,

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<v Speaker 1>but not that's not the relationship. Anyway. I could have

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<v Speaker 1>avoided this entirely by just taking a little bit more

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<v Speaker 1>time to make sure I understood the inverse square law

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<v Speaker 1>before I included an explanation of it in my podcast.

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<v Speaker 1>So again, this is all on me, and that stinks.

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<v Speaker 1>I never want to get something wrong, and of course

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<v Speaker 1>it's even worse than I could have avoided it if

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<v Speaker 1>I had just been a little more careful, so my

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<v Speaker 1>apologies to all of you for that. It also means

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<v Speaker 1>that the example I gave was fundamentally wrong. I have

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<v Speaker 1>recorded an updated segment that Tari is putting into yesterday's episode,

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<v Speaker 1>so that doesn't solve the problem for everybody who's already

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<v Speaker 1>listen to it, but it does mean that at least

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<v Speaker 1>in in the future, should someone be going back and

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<v Speaker 1>pulling up that episode, they won't have the wrong definition

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<v Speaker 1>and explanation in there. And again thanks to Charlie Tango

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<v Speaker 1>Bravo for the heads up. Uh and I I'll try

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<v Speaker 1>to do better. I'm gonna make mistakes. I just hope

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<v Speaker 1>they're not as embarrassing as that one. But let's get

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<v Speaker 1>to the news. First up, A hacker pulled more than

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<v Speaker 1>a hundred gigabytes of data down from Twitch, the video

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<v Speaker 1>streaming service that Amazon owns and caters, primarily to gamers.

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<v Speaker 1>That data included source code for the platform itself, so

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<v Speaker 1>like the actual code that Twitch runs on. Uh. It

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<v Speaker 1>included records showing how much top streamers were making due

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<v Speaker 1>to the platform. So we're talking about, you know, like

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<v Speaker 1>top performers making millions of dollars. Not all that information

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<v Speaker 1>was you know, new necessarily, but it was all in

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<v Speaker 1>one place. So a lot of people have been shocked

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<v Speaker 1>by that. Also, stuff like user data, including potentially encrypted passwords.

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<v Speaker 1>Now passwords being encrypted, that's a good thing. It that

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<v Speaker 1>means that, you know, you can't just immediately read them.

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<v Speaker 1>But however, with enough time and effort and a sufficiently

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<v Speaker 1>powerful computer system, you can break encryption. It's just a

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<v Speaker 1>question of how good was the encryption That will tell

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<v Speaker 1>you how long it will typically take for you to

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<v Speaker 1>break it. And for that reason, a lot of folks,

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<v Speaker 1>including myself, are suggesting that anyone who has a Twitch

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<v Speaker 1>account should go in and change their password. Hopefully you're

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<v Speaker 1>not using the same password on Twitch as you are

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<v Speaker 1>for other sites, because that could potentially mean that all

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<v Speaker 1>of those accounts are now vulnerable to right, because if

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<v Speaker 1>the hackers and all the people who are purchasing this

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<v Speaker 1>information on the you know, digital black market. If they

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<v Speaker 1>are all aware of the password you used and use

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<v Speaker 1>it everywhere, well, now you've just you know, you've handed

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<v Speaker 1>a skeleton key to people who just need to try

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<v Speaker 1>it in all the different locks. While you're at it,

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<v Speaker 1>while you're changing your password on Twitch, you should probably

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<v Speaker 1>also go ahead and activate two factor authentication. That way,

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<v Speaker 1>should someone ever get your password, they would still need

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<v Speaker 1>your phone before they could access your account. So it's

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<v Speaker 1>a good thing to have that active. Uh. It appears

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<v Speaker 1>that the hacker was taking advantage of a vulnerability that

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<v Speaker 1>was created when Amazon was doing some reconfiguration of Twitches servers.

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<v Speaker 1>We've seen a couple of examples of server reconfigurations leading

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<v Speaker 1>to big issues. In this case, it created an opportunity

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<v Speaker 1>for a hacker to attack. In Facebook's case, it led

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<v Speaker 1>to a situation where the internet essentially forgot that Facebook

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<v Speaker 1>and all of its services existed for like six hours.

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<v Speaker 1>So it really does tell us that you know, these processes,

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<v Speaker 1>even when they are routine and mundane, you have to

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<v Speaker 1>do them with a lot of care or else you

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<v Speaker 1>can introduce some pretty big problems. Facebook founder Mark Zuckerberg

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<v Speaker 1>attempted to downplay some statements that were made by the

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<v Speaker 1>whistle blower and former Facebook employee Francis Hogan that she

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<v Speaker 1>was making to the United States Senate. Zuckerberg said that

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<v Speaker 1>the research Hoggan was citing had been taken completely out

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<v Speaker 1>of context, and that it was painting a misleading portrait

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<v Speaker 1>of what Facebook is, and he should know because he

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<v Speaker 1>and other Facebook executives have made it kind of an

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<v Speaker 1>art form to present, let's call it a highly curated

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<v Speaker 1>image of Facebook, highlighting stuff that appears positive and then

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<v Speaker 1>downplaying or even ignoring stuff that's negative, and meanwhile the

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<v Speaker 1>entire time claiming that the company is operating in a

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<v Speaker 1>transparent way. At one point, when The New York Times

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<v Speaker 1>published an article that showed how Facebook was being selective

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<v Speaker 1>to choose, you know, what kind of data to report

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<v Speaker 1>and what data not to report, a Facebook spokesperson brushed

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<v Speaker 1>it off and said, we're guilty of cleaning up our

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<v Speaker 1>house a bit before we invited company. Okay, so here's

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<v Speaker 1>the thing, though, Um, that's not what transparency means. Transparency

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<v Speaker 1>doesn't mean let's just show you the pretty stuff. That's

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<v Speaker 1>not transparency Facebook. Well, anyway, I suspect we're going to

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<v Speaker 1>see a lot more scrutiny into the company in the

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<v Speaker 1>weeks to come, and probably more examples of spin and

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<v Speaker 1>damage control from the company as well. But I think

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<v Speaker 1>tolerance for Facebook's shenanigans is at kind of a low

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<v Speaker 1>point right now. I'm not saying it can't go lower.

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<v Speaker 1>It might, but um, yeah, I think Facebook is kind

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<v Speaker 1>of treading on thin ice at the moment. I think

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<v Speaker 1>the government is of the United States in particular, is

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<v Speaker 1>UH is kind of gearing up to to lay the

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<v Speaker 1>smack down on Facebook, and the same is true in

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<v Speaker 1>other parts of the world. By the way, all right,

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<v Speaker 1>let's get back to hoggins testimony for a second. At

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<v Speaker 1>one point, she talked about how Facebook's algorithms have exacerbated

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<v Speaker 1>xenophobic rhetoric and made dangerous situations a whole lot worse

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<v Speaker 1>in different parts of the world. One of the things

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<v Speaker 1>you refer to was the coup in Myanmar, the military cue,

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<v Speaker 1>and how face books algorithm pushed posts that turned the

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<v Speaker 1>dial up with calls for things like ethnic violence within

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<v Speaker 1>that country. And she also warned that the same thing

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<v Speaker 1>is kind of unfolding now in Ethiopia. Researchers with the

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<v Speaker 1>human rights organization Global witness back up that statement. They

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<v Speaker 1>conducted a study in the mean Mar case. They actually

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<v Speaker 1>looked to to a Facebook page that was a page

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<v Speaker 1>dedicated to Myanmar's military, and that page didn't have any

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<v Speaker 1>violations to Facebook's policies on it. They then liked that

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<v Speaker 1>page to see what would happen next, and then Facebook

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<v Speaker 1>started to suggest other pages that they might want to follow,

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<v Speaker 1>and among those pages there were a bunch that had

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<v Speaker 1>abusive content in them, stuff that was calling for like

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<v Speaker 1>violence against specific ethnic minority groups. And even if you

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<v Speaker 1>start from a place that doesn't violate Facebook's terms of service,

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<v Speaker 1>it does not take long for stuff that is not

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<v Speaker 1>playing by the rules to pop up, promoted by Facebook itself.

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<v Speaker 1>I mean, you wouldn't necessarily even know it existed except

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<v Speaker 1>for the fact that Facebook's algorithm is suggesting it to you.

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<v Speaker 1>So this can quickly lead to a situation where a

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<v Speaker 1>person sees frequent posts calling for violence or discrimination or

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<v Speaker 1>promoting harmful and hateful ideologies, and it gets reinforced with

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<v Speaker 1>every visit to Facebook. And now, I don't think anyone

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<v Speaker 1>would go so far as to say that Facebook is

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<v Speaker 1>the root cause of these problems. That is far too simplistic.

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<v Speaker 1>It's just not reflective of the truth. But I think

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<v Speaker 1>it's fair to say that Facebook is acting like an amplifier.

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<v Speaker 1>It's taking a signal and boosting it. U S Senator

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<v Speaker 1>Elizabeth Warren and House Representative Deborah Ross have introduced proposed

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<v Speaker 1>legislation that they're calling the Ransom Disclosure Act, So they're

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<v Speaker 1>calling for companies to have a legal obligation reveal when

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<v Speaker 1>they have paid off a ransom as a result of

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<v Speaker 1>a ransomware attack. Now, if you've been listening to my

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<v Speaker 1>show for a while, you know I mean I I've

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<v Speaker 1>beaten this dead horse so many times that I always say,

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<v Speaker 1>never pay the ransom, because paying a ransom means you're

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<v Speaker 1>sending the signal this criminal activity is profitable that encourages

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<v Speaker 1>future attacks both against you and other entities. Plus, you

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<v Speaker 1>can never guarantee that the attackers will actually return to

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<v Speaker 1>you whatever it is that they have locked down, just

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<v Speaker 1>in case. Ransomware is something you're not really familiar with. Typically,

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<v Speaker 1>this involves hackers gaining access to a system and then

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<v Speaker 1>they will encrypt large amounts of data and file folders

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<v Speaker 1>and things like that in the system. So without a

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<v Speaker 1>decryption key, without a way to reverse that process, all

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<v Speaker 1>that data becomes unusable. It's it's it's gibberish, so you

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<v Speaker 1>can't do anything with it. Um. Now, there are some

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<v Speaker 1>different variations on this attack, but they all basically boiled

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<v Speaker 1>down to a hacker trying to make critical systems or

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<v Speaker 1>data inaccessible to the rightful owners. And then the hackers say,

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<v Speaker 1>fork over the money, usually in the form of cryptocurrency,

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<v Speaker 1>and then we'll hand you the decryption key so that

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<v Speaker 1>you can get all your stuff back. So this bill,

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<v Speaker 1>if passed into law, would require companies to disclose any

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<v Speaker 1>ransom payment they made to hackers within forty eight hours

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<v Speaker 1>of having made that payment, including how much they paid

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<v Speaker 1>and in what format they paid it in. I imagine

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<v Speaker 1>that if this bill does become law, it will discourage

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<v Speaker 1>companies from trying to quietly handle these sorts of matters

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<v Speaker 1>in the hopes that no one finds out about it,

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<v Speaker 1>because if the government does find out that a company

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<v Speaker 1>paid a ransom and that it did not comply with

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<v Speaker 1>the rules, there's going to be some pretty serious consequences. Uh.

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<v Speaker 1>Of course, this has not been passed into a law,

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<v Speaker 1>it may never make it to a law, but is

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<v Speaker 1>interesting to see the proposal over in Europe. A majority

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<v Speaker 1>in the European Parliament voted on a band throughout the

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<v Speaker 1>EU with regard to police using facial recognition surveillance to

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<v Speaker 1>identify people who are not suspected of committing a crime.

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<v Speaker 1>And as we've seen many times through lots of different studies,

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<v Speaker 1>facial recognition technologies are incredibly prone to bias. Bias tends

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<v Speaker 1>to disproportionately affect people in ethnic minority groups, and the

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<v Speaker 1>European Parliament also released a statement that said, at least

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<v Speaker 1>in part quote, to respect privacy and human dignity, m

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<v Speaker 1>EPs ask for a permanent ban on the automated recognition

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<v Speaker 1>of individuals in public spaces, noting that citizens should only

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<v Speaker 1>be monitored when suspected of a crime. Parliament calls for

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<v Speaker 1>the use of private facial recognition databases like the clear

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<v Speaker 1>View AI system which is already in use, and predictive

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<v Speaker 1>policing based on behavioral data to be forbidden end quote.

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<v Speaker 1>And we've seen a growing concern around the world regarding

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<v Speaker 1>how various authorities, particularly in law enforcement capacities, have been

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<v Speaker 1>relying upon facial recognition technologies and how the technology can

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<v Speaker 1>cause harm to innocent people. Even if everyone's using the

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<v Speaker 1>tech correctly, the tech itself can just be wrong. So

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<v Speaker 1>that's assuming if you're using it correctly. That's a big assumption.

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<v Speaker 1>There are a lot of cases where people are just

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<v Speaker 1>not using tech the right way. I'm sure you've encountered

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<v Speaker 1>this just in general. Well, when you're talking about people

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<v Speaker 1>in positions of authority who are using that to be

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<v Speaker 1>part of a surveillance package on citizens, that becomes an

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<v Speaker 1>incredibly dangerous situation, one that can lead to an authoritarian

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<v Speaker 1>police state, uh and a lot of human rights being

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<v Speaker 1>violated in the process. So I think this is an

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<v Speaker 1>important point and something that I'm seeing pop up in

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<v Speaker 1>other places around the world. Well, we have a few

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<v Speaker 1>more stories to go through, but before we get to

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<v Speaker 1>any of those, let's take a quick break. BlackBerry, which

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<v Speaker 1>is a name I've not heard in a long time,

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<v Speaker 1>A long time anyway. BlackBerry has a research team that

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<v Speaker 1>reports that it discovered a Chinese state sponsored hacker group

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<v Speaker 1>that was using three different fishing schemes, all targeting companies

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<v Speaker 1>and individuals in India. The BlackBerry researchers say that it

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<v Speaker 1>looks like the hackers were operating both as spies, so

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<v Speaker 1>conducting espionage on behalf of the Chinese government and also

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<v Speaker 1>pursuing quote financially motivated operations end quote. So you know,

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<v Speaker 1>tricking people out of money and stealing and also spying

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<v Speaker 1>on behalf of an authoritarian government. You know the usual.

0:14:10.080 --> 0:14:13.800
<v Speaker 1>The name of this hacker group is APT forty one,

0:14:14.080 --> 0:14:17.800
<v Speaker 1>and they lured in targets by sending out messages claiming

0:14:17.800 --> 0:14:20.840
<v Speaker 1>to be related to official matters like you know, taxes

0:14:21.360 --> 0:14:25.600
<v Speaker 1>or COVID nineteen measures. These are common tactics, right. You

0:14:25.600 --> 0:14:29.600
<v Speaker 1>You set the bait by picking something that is likely

0:14:29.760 --> 0:14:33.120
<v Speaker 1>to get a reaction from your target, something that that

0:14:33.280 --> 0:14:35.720
<v Speaker 1>they would be concerned about. If you send them a

0:14:35.720 --> 0:14:39.160
<v Speaker 1>message saying, hey, you know, we found some money that

0:14:39.240 --> 0:14:43.000
<v Speaker 1>we owe you in taxes because you overpaid, a lot

0:14:43.000 --> 0:14:45.400
<v Speaker 1>of people are gonna think, oh awesome and just open

0:14:45.480 --> 0:14:50.080
<v Speaker 1>that up, right, very common tactic, or sometimes they pray

0:14:50.120 --> 0:14:53.160
<v Speaker 1>on fear. Right, They say, it looks like you underpaid

0:14:53.360 --> 0:14:56.280
<v Speaker 1>and if you don't pay this fee, then you're going

0:14:56.360 --> 0:14:59.320
<v Speaker 1>to end up facing jail time and you're scaring them

0:14:59.320 --> 0:15:03.240
<v Speaker 1>into a opening up the the attachment, which typically has

0:15:03.280 --> 0:15:06.040
<v Speaker 1>some form of malware on it, or it lures you

0:15:06.120 --> 0:15:10.320
<v Speaker 1>into sharing information you really shouldn't. The researchers showed that

0:15:10.400 --> 0:15:13.760
<v Speaker 1>these hackers weren't being particularly careful about disguising the fact

0:15:13.840 --> 0:15:17.280
<v Speaker 1>that a single group was behind the different fishing schemes.

0:15:17.760 --> 0:15:20.080
<v Speaker 1>They were kind of using some of the same assets

0:15:20.120 --> 0:15:24.080
<v Speaker 1>across the three different types of attacks. And they also said, like,

0:15:24.120 --> 0:15:26.160
<v Speaker 1>there's not a whole lot they can do in these

0:15:26.160 --> 0:15:29.480
<v Speaker 1>cases because you know, it's a it's an organization that's

0:15:29.520 --> 0:15:32.960
<v Speaker 1>within China. It's you know, kind of you know, untouchable.

0:15:33.400 --> 0:15:36.480
<v Speaker 1>So the best thing to do, you know, you can

0:15:36.480 --> 0:15:38.640
<v Speaker 1>start to try and block IP addresses and stuff, but

0:15:38.640 --> 0:15:40.600
<v Speaker 1>there are ways around that. So the best thing to

0:15:40.600 --> 0:15:43.000
<v Speaker 1>do is to raise awareness in as many people as

0:15:43.000 --> 0:15:46.840
<v Speaker 1>possible to try and decrease the number of positive attacks.

0:15:47.040 --> 0:15:49.320
<v Speaker 1>If you can make it to the point where hackers

0:15:49.360 --> 0:15:51.920
<v Speaker 1>just aren't getting that many hits, you can get it

0:15:51.960 --> 0:15:54.200
<v Speaker 1>to a point where where the return on investment is

0:15:54.240 --> 0:15:57.760
<v Speaker 1>so low that there's no point and even bothering. Uh,

0:15:57.840 --> 0:16:00.400
<v Speaker 1>it's unlikely to ever reach that point, but it's a

0:16:00.400 --> 0:16:03.400
<v Speaker 1>good gold strike for In past episodes, I've talked about

0:16:03.440 --> 0:16:07.000
<v Speaker 1>the Pegasus software that's you know kind of it's really malware.

0:16:07.760 --> 0:16:11.520
<v Speaker 1>It's software that uses a zero click attack through iOS

0:16:11.560 --> 0:16:16.000
<v Speaker 1>and I Message. In particular, Apple includes I Message by

0:16:16.000 --> 0:16:19.560
<v Speaker 1>default in all iPhones. You cannot uninstall it, at least

0:16:19.560 --> 0:16:23.680
<v Speaker 1>not under normal conditions, and I Message will automatically accept

0:16:23.720 --> 0:16:27.840
<v Speaker 1>any messages sent from other iOS devices that have sent

0:16:27.920 --> 0:16:31.600
<v Speaker 1>a message to that phone's specific phone number. So really

0:16:31.600 --> 0:16:33.760
<v Speaker 1>you just need your Targets phone number, and you need

0:16:33.880 --> 0:16:37.040
<v Speaker 1>an iOS device that has the Pegasus software on it,

0:16:37.400 --> 0:16:40.040
<v Speaker 1>and you can send an attack that effectively turns your

0:16:40.040 --> 0:16:43.560
<v Speaker 1>Targets phone into a spying device. It can give you

0:16:43.600 --> 0:16:47.120
<v Speaker 1>access to stuff like that phone's camera and microphone. Essentially

0:16:47.120 --> 0:16:49.880
<v Speaker 1>you can operate the phone as if you were in

0:16:49.960 --> 0:16:54.960
<v Speaker 1>direct possession of it. It's a powerful malware tool. This

0:16:55.080 --> 0:16:57.760
<v Speaker 1>product comes from an Israeli company called n s O Group,

0:16:58.400 --> 0:17:01.320
<v Speaker 1>and they say that the purpose to the malware is

0:17:01.360 --> 0:17:06.159
<v Speaker 1>to give governmental authorities their customers a tool to infiltrate,

0:17:06.280 --> 0:17:09.200
<v Speaker 1>you know, like criminal and terrorist organizations. You use this

0:17:09.560 --> 0:17:12.439
<v Speaker 1>when you're doing like a sting operation. But you know,

0:17:12.680 --> 0:17:15.520
<v Speaker 1>it doesn't really matter what the company says the tool

0:17:15.680 --> 0:17:18.879
<v Speaker 1>was intended to do. It actually matters how people really

0:17:19.000 --> 0:17:22.200
<v Speaker 1>use the tool. So the whole thing was to set

0:17:22.280 --> 0:17:25.600
<v Speaker 1>up the fact that a UK judge has said that

0:17:25.920 --> 0:17:30.880
<v Speaker 1>Sheik Mohammed bin Rashid al Maktoum, the ruler of Dubai,

0:17:31.720 --> 0:17:36.200
<v Speaker 1>used Pegasus to infect the phone belonging to his ex wife,

0:17:36.280 --> 0:17:40.879
<v Speaker 1>the Princess Hya bin al Hussein. And I should also

0:17:41.119 --> 0:17:44.879
<v Speaker 1>add that he targeted, according to the judge, her entire

0:17:44.960 --> 0:17:49.159
<v Speaker 1>legal team. And this was all during a very acrimonious

0:17:49.200 --> 0:17:52.280
<v Speaker 1>custody battle between the Sheik and the princess over there

0:17:52.359 --> 0:17:57.199
<v Speaker 1>their two children. Um So the UK Judge Andrew McFarlane

0:17:57.720 --> 0:18:01.199
<v Speaker 1>factored this into his ruling on that case. Now, that

0:18:01.240 --> 0:18:04.720
<v Speaker 1>whole judgment was done a year ago, but it was

0:18:04.840 --> 0:18:08.359
<v Speaker 1>held in private. It was it was under lock and

0:18:08.480 --> 0:18:12.000
<v Speaker 1>key for a full year before being published this year.

0:18:12.359 --> 0:18:16.200
<v Speaker 1>The chik has subsequently denied the allegations and also argued

0:18:16.240 --> 0:18:18.440
<v Speaker 1>that the court didn't actually have the authority to share

0:18:18.480 --> 0:18:21.320
<v Speaker 1>that kind of information anyway, and also heads of foreign

0:18:21.320 --> 0:18:24.560
<v Speaker 1>state or exempt from inquiries into the legality of their actions.

0:18:25.480 --> 0:18:28.439
<v Speaker 1>That doesn't really say to me, hey, I totally didn't

0:18:28.440 --> 0:18:31.040
<v Speaker 1>do that thing you accused me of doing. And the

0:18:31.080 --> 0:18:33.600
<v Speaker 1>story actually gets worse from there, but it also gets

0:18:33.600 --> 0:18:36.440
<v Speaker 1>away from the tech angle. So I'll just say there's

0:18:36.440 --> 0:18:40.399
<v Speaker 1>a lot more to it. But it's another example of

0:18:40.480 --> 0:18:45.240
<v Speaker 1>how a tool could be, you know, made to do

0:18:45.320 --> 0:18:49.080
<v Speaker 1>one specific thing and maybe that that effort was sincere.

0:18:50.160 --> 0:18:54.320
<v Speaker 1>But if people start turning it to another use, that's

0:18:54.359 --> 0:18:56.920
<v Speaker 1>still that's still a bad thing, right, Like you still

0:18:57.000 --> 0:18:58.800
<v Speaker 1>have to look at the company that's making the tool

0:18:58.840 --> 0:19:04.560
<v Speaker 1>and say, hey, you are propagating a piece of malware

0:19:04.600 --> 0:19:07.919
<v Speaker 1>that is causing an enormous amount of harm, And it

0:19:07.960 --> 0:19:12.000
<v Speaker 1>doesn't really matter what your intent was anyway. Have you

0:19:12.040 --> 0:19:15.040
<v Speaker 1>ever found yourself waiting into a flame war on Twitter?

0:19:15.359 --> 0:19:18.320
<v Speaker 1>Maybe you got your dander up and you jumped into

0:19:18.440 --> 0:19:22.040
<v Speaker 1>a hotly contested thread before you really thought it over.

0:19:22.560 --> 0:19:24.359
<v Speaker 1>Maybe you even did it by accident. You were just

0:19:24.400 --> 0:19:27.240
<v Speaker 1>replying to someone cheekily and then it blew up in

0:19:27.240 --> 0:19:30.239
<v Speaker 1>your face, and maybe you regretted it afterwards. Maybe you've

0:19:30.280 --> 0:19:33.480
<v Speaker 1>got all these different replies and retweets and stuff, and

0:19:33.520 --> 0:19:37.240
<v Speaker 1>maybe just going on Twitter now is stressful and upsetting. Well,

0:19:37.359 --> 0:19:40.119
<v Speaker 1>now Twitter is rolling out a feature to folks using

0:19:40.160 --> 0:19:44.359
<v Speaker 1>the Android and iOS Twitter apps that could help prevent

0:19:44.400 --> 0:19:48.080
<v Speaker 1>this from happening. The apps will now occasionally show prompts

0:19:48.359 --> 0:19:50.080
<v Speaker 1>when it looks like you might be engaging in a

0:19:50.119 --> 0:19:53.920
<v Speaker 1>Twitter thread that appears to be quote unquote intense. One

0:19:53.960 --> 0:19:57.880
<v Speaker 1>example they gave was a prompt that reads, let's look

0:19:57.880 --> 0:20:01.400
<v Speaker 1>out for each other and the mess our values make

0:20:01.440 --> 0:20:05.800
<v Speaker 1>Twitter better. And then they includes some reminders to maybe

0:20:06.119 --> 0:20:09.000
<v Speaker 1>convince you to act like, you know, a compassionate human being.

0:20:09.119 --> 0:20:12.440
<v Speaker 1>Like it says that, you know, chances are the person

0:20:12.480 --> 0:20:14.440
<v Speaker 1>who's on the other end of that Twitter handle is

0:20:14.480 --> 0:20:18.160
<v Speaker 1>a person that ignores the fact that there's like a

0:20:18.280 --> 0:20:21.800
<v Speaker 1>rampant bot problem on Twitter, but you know, you get it.

0:20:22.320 --> 0:20:26.560
<v Speaker 1>And it also says, hey, you know, we shouldn't ignore facts.

0:20:26.840 --> 0:20:29.840
<v Speaker 1>Facts are important. Facts are facts, and even if they're

0:20:29.840 --> 0:20:35.080
<v Speaker 1>inconvenient to our own perspective, we cannot just dismiss a fact. Uh.

0:20:35.119 --> 0:20:38.400
<v Speaker 1>It also says, yeah, having different perspectives is a good thing,

0:20:38.480 --> 0:20:40.280
<v Speaker 1>you know, Like you can get people who have different

0:20:40.320 --> 0:20:44.280
<v Speaker 1>perspectives having a conversation, and new ideas can develop and

0:20:44.320 --> 0:20:46.960
<v Speaker 1>people can be opened up to other points of view,

0:20:48.600 --> 0:20:52.240
<v Speaker 1>which is sometimes true. Essentially, what Twitter is trying to

0:20:52.240 --> 0:20:54.600
<v Speaker 1>do is to remind us not to go nuclear on

0:20:54.640 --> 0:20:57.159
<v Speaker 1>the platform, and I think that is good advice. But

0:20:57.200 --> 0:21:00.000
<v Speaker 1>I also think this is important for Twitter because social media,

0:21:00.000 --> 0:21:02.920
<v Speaker 1>your platforms can really come under fire if it looks

0:21:02.920 --> 0:21:06.959
<v Speaker 1>like they're facilitating stuff like hate speech and misinformation. Apple

0:21:07.000 --> 0:21:09.680
<v Speaker 1>has established a new policy that app developers will need

0:21:09.760 --> 0:21:13.439
<v Speaker 1>to follow starting January thirty one next year. Uh at

0:21:13.480 --> 0:21:16.639
<v Speaker 1>least any app developers who release apps that require users

0:21:16.680 --> 0:21:20.480
<v Speaker 1>to create an account of some sort. Apple wants all

0:21:20.520 --> 0:21:22.760
<v Speaker 1>of those kinds of apps to include an option to

0:21:22.880 --> 0:21:26.640
<v Speaker 1>delete user accounts if the user wants to do that.

0:21:27.280 --> 0:21:29.520
<v Speaker 1>Uh So, like if you just delete an app off

0:21:29.520 --> 0:21:34.119
<v Speaker 1>your phone, that doesn't delete your account, The account is

0:21:34.119 --> 0:21:37.760
<v Speaker 1>still sitting there on the servers of whatever developer I

0:21:37.800 --> 0:21:40.600
<v Speaker 1>created the app for you, and it's still holding all

0:21:40.600 --> 0:21:44.200
<v Speaker 1>that data, So you might want to close an account

0:21:44.200 --> 0:21:47.080
<v Speaker 1>out entirely. Apple wants that to be built into the

0:21:47.119 --> 0:21:50.159
<v Speaker 1>apps themselves, so that you're not just saying I'm not

0:21:50.200 --> 0:21:52.960
<v Speaker 1>just using this app anymore. You know, you're saying I

0:21:53.000 --> 0:21:56.080
<v Speaker 1>don't want to have an account anymore. The Verge has

0:21:56.080 --> 0:21:58.520
<v Speaker 1>pointed out that Apple's policy has some wiggle room in it.

0:21:58.560 --> 0:22:01.320
<v Speaker 1>For example, there's nothing thing that would stop a company

0:22:01.359 --> 0:22:05.760
<v Speaker 1>from routing any sort of cancelation request to a customer

0:22:05.800 --> 0:22:08.639
<v Speaker 1>service agent who then tries their best to talk you

0:22:08.760 --> 0:22:12.080
<v Speaker 1>out of canceling your account, which reminds me of every

0:22:12.160 --> 0:22:14.960
<v Speaker 1>experience I've ever had while trying to cancel cable service.

0:22:15.440 --> 0:22:18.440
<v Speaker 1>But I think that generally speaking, this is a good move.

0:22:18.560 --> 0:22:21.879
<v Speaker 1>It's not going to solve every problem, of course, but

0:22:22.200 --> 0:22:24.199
<v Speaker 1>it at least gives users a chance to make a

0:22:24.240 --> 0:22:27.080
<v Speaker 1>cleaner break when they decide they no longer want to

0:22:27.359 --> 0:22:31.200
<v Speaker 1>rely on a specific service. Speaking of Apple, I've talked

0:22:31.200 --> 0:22:33.479
<v Speaker 1>before about how a US judge has ruled that Apple

0:22:34.040 --> 0:22:37.119
<v Speaker 1>must allow developers who want to use a different in

0:22:37.200 --> 0:22:42.560
<v Speaker 1>app purchase option besides Apple's official one to be able

0:22:42.560 --> 0:22:44.520
<v Speaker 1>to do so. That's what the judges said. They said

0:22:44.520 --> 0:22:47.080
<v Speaker 1>that these developers, if they want to sell stuff within

0:22:47.119 --> 0:22:50.840
<v Speaker 1>their apps, you know, like a video game app, offering

0:22:51.080 --> 0:22:54.119
<v Speaker 1>things like character skins, that they are not required to

0:22:54.160 --> 0:22:57.159
<v Speaker 1>go through Apple's own system to do that. That Apple

0:22:57.240 --> 0:23:00.600
<v Speaker 1>should not require that to be the case. This is

0:23:00.640 --> 0:23:02.560
<v Speaker 1>at the heart of how Apple makes a ton of

0:23:02.600 --> 0:23:06.359
<v Speaker 1>revenue through the app store. It's not by creating apps,

0:23:06.400 --> 0:23:10.520
<v Speaker 1>but rather by taking a chunk out of you know,

0:23:10.600 --> 0:23:12.960
<v Speaker 1>taking a cut of up to like out of these

0:23:13.000 --> 0:23:17.040
<v Speaker 1>in app purchases. And a Dutch antitrust authority has made

0:23:17.080 --> 0:23:20.760
<v Speaker 1>a similar judgment against Apple. The authority has said that

0:23:21.480 --> 0:23:24.440
<v Speaker 1>the rules that Apple had in place are anti competitive

0:23:24.480 --> 0:23:27.160
<v Speaker 1>and that Apple must allow developers to offer their own

0:23:27.200 --> 0:23:29.919
<v Speaker 1>in app purchasing options if they want to. So it

0:23:29.960 --> 0:23:33.399
<v Speaker 1>looks like there's a growing movement to push back against

0:23:33.400 --> 0:23:37.560
<v Speaker 1>Apple's policies. South Korea made a similar ruling, which affects

0:23:37.600 --> 0:23:40.239
<v Speaker 1>not just Apple but also Google because Google does the

0:23:40.320 --> 0:23:43.880
<v Speaker 1>same thing. So we're starting to see more countries say,

0:23:44.040 --> 0:23:46.959
<v Speaker 1>you know, you can't do this. It's anti competitive and

0:23:47.000 --> 0:23:51.040
<v Speaker 1>it's harmful to developers who you know, are really reliant

0:23:51.119 --> 0:23:54.119
<v Speaker 1>upon those in app purchases to generate the revenue they

0:23:54.200 --> 0:23:57.320
<v Speaker 1>need to stay in business. Finally, someone managed to get

0:23:57.359 --> 0:23:59.680
<v Speaker 1>access to the Facebook profile page for the U S

0:23:59.800 --> 0:24:03.480
<v Speaker 1>n V ship the U S S Kid. The person

0:24:03.600 --> 0:24:07.639
<v Speaker 1>has used that Facebook profile to stream game sessions of

0:24:07.840 --> 0:24:11.920
<v Speaker 1>Age of Empires, a real time strategy computer game. Vice

0:24:11.960 --> 0:24:16.520
<v Speaker 1>dot com reports that whomever is responsible is h might

0:24:16.520 --> 0:24:19.520
<v Speaker 1>be good at guessing the Navy's passwords, but they are

0:24:19.680 --> 0:24:23.160
<v Speaker 1>not a good Age of Empires player, according to Vice,

0:24:23.600 --> 0:24:26.240
<v Speaker 1>and I checked the profile just before I started recording

0:24:26.240 --> 0:24:28.720
<v Speaker 1>this episode, and at least when I checked it, it

0:24:28.760 --> 0:24:31.399
<v Speaker 1>looked like the Navy had not re established ownership of

0:24:31.480 --> 0:24:34.639
<v Speaker 1>the page. But then again, nothing has been posted to

0:24:34.680 --> 0:24:39.280
<v Speaker 1>that page since October four. However, all those gaming sessions

0:24:39.359 --> 0:24:42.520
<v Speaker 1>were still up on the profile at the time of

0:24:42.520 --> 0:24:45.400
<v Speaker 1>this recording, which suggests to me that the Navy has

0:24:45.440 --> 0:24:49.320
<v Speaker 1>not regained control of that page yet, which makes me

0:24:49.400 --> 0:24:51.480
<v Speaker 1>wonder what's going on. I would think that Facebook would

0:24:51.480 --> 0:24:55.680
<v Speaker 1>respond to that. Maybe the Navy just has Maybe there's

0:24:55.720 --> 0:24:58.160
<v Speaker 1>just too much going on right, maybe they just haven't

0:24:58.160 --> 0:25:01.919
<v Speaker 1>sent the request yet. Well that's the news for Thursday,

0:25:02.480 --> 0:25:05.879
<v Speaker 1>October seven, two twenty one. And yes, I did just

0:25:05.920 --> 0:25:07.720
<v Speaker 1>have to look at a calendar because I had already

0:25:07.720 --> 0:25:10.840
<v Speaker 1>forgotten what day it was. If you have suggestions for

0:25:10.880 --> 0:25:13.080
<v Speaker 1>topics I should cover in future episodes of tech Stuff,

0:25:13.080 --> 0:25:15.159
<v Speaker 1>please reach out to me. The best way to do

0:25:15.200 --> 0:25:17.840
<v Speaker 1>that is on Twitter. The handle for the show is

0:25:17.960 --> 0:25:21.480
<v Speaker 1>text Stuff H s W and I'll talk to you

0:25:21.520 --> 0:25:31.600
<v Speaker 1>again really soon. Text Stuff is an I Heart Radio production.

0:25:31.840 --> 0:25:34.639
<v Speaker 1>For more podcasts from My Heart Radio, visit the I

0:25:34.760 --> 0:25:38.000
<v Speaker 1>Heart Radio app, Apple Podcasts, or wherever you listen to

0:25:38.040 --> 0:25:38.960
<v Speaker 1>your favorite shows.